Online Account Registration
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Registering an Account
1. From the virtual site, a payer clicks on Register Now.
2. On the Account Locater screen, user enters the search criteria, the secure code and selects
Search Invoices.
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3. Once the Search Results displays the invoice, user clicks on the box to the left of the invoice
and selects the Register Selected Invoices link.
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4. The account registration screen appears with the account number displayed. User
completes the required fields and clicks Complete Registration.
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5. After completing the registration, the Customer Portal dashboard will appear. From here, the user
can take full advantage of the features available to registered customers such as, AutoPay, Pay by
Text, Paperless, Scheduled Payments as well as saving payment methods. Customers should log out
when exiting the site.
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6. After clicking on Sign Out button , the user will be presented with the Sign In screen for the
Customer Portal. For the user’s convenience, this page can be saved as a favorite for easy access.
User has the ability to retrieve their forgotten password using the link on the bottom of the screen.
7. The user will be directed to the registered account landing page, the Customer Portal dashboard.
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Registering After Completing a One Time Payment
After completing a one-time payment, the user is presented with a confirmation page to letting them
know the payment was successful. This page also provides the user with the opportunity to register
their account for future use. This is sometimes referred to as the 30-second registration.
1. User selects Click Here to Register Now.
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2. The user is presented with the Register page with their account number and email address already
completed. All the user must do to complete the registration is enter a newly created password
twice and click on Complete Registration.
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3. The user will be directed to the registered account landing page, the Customer Portal dashboard.