Account Management & Linking Multiple Accounts
1 Updated 12/29/2021
Account Management – Linking Accounts
The Account Management feature allows your customer to add additional accounts associated
with one login (registration). This feature links accounts together so customers can login to the
Customer Portal and are able to manage multiple accounts on the Manage Accounts page.
How to Link Accounts:
1. From the Customer Portal the registered user selects the Profile menu and selects Manage
Accounts or selects Manage My Accounts from the Customer Portal dashboard.
2. From the Manage Accounts page the user selects Add Account.
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3. User selects the invoice type of the account to be added.
4. User enters the information to locate the desired account and selects Search Accounts.
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5. The user selects the account to add by selecting the user and clicking on Add to my profile.
6. The Manage Accounts page appears with the new account added to existing account
profile. From this page the user can add a payment method, enroll in AutoPay, Paperless
and Pay by Text.