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Birthday Party Host/Hostess - SA1002 - NATATORIUM City of Denton Job Description Title: Birthday Party Host/Hostess Position ID: SA1002 Department/Division: Parks and Recreation/Aquatics Reports to: Birthday Party Coordinator/Rec Coordinator FLSA Designation: Non-Exempt Safety Sensitive: No DOT: No Definition: Responsible for set-up and clean up of birthday party area, greeting and assisting guests, serving food and beverages, and assisting with party games. Essential Functions: Responsible for working scheduled parties and events at Water Works Park and Denton Natatorium Greet guests and help bring in and store gifts Responsible for all set up and clean up for booked parties Serve food and beverages to all party guests Maintain positive relationships with all employees and supervisors Follows established City of Denton policies and procedures Must have ability to deal with guests in a courteous and professional manner Directs all guests to areas throughout Water Works Park and the Denton Natatorium Attend all staff meetings and trainings as required Regular and punctual attendance Additional Duties: Performs other duties as assigned Minimum Qualifications / Acceptable Equivalency: Must be at least 16 years of age Minimum of one year experience with customer service Must be energetic, enthusiastic, and have an outgoing personality OR Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job Core Competencies: Ability to communicate effectively both verbally and in writing Ability to form and maintain effective relationships with coworkers and customers Ability to maintain regular and punctual attendance Ability to deal with guests in a courteous and professional manner Must enjoy interacting with children and parents Comfortable working independently and as part of a team Conditions of Employment: Must pass a drug test, social security verification, and criminal history background check Must be able to work weekends Preferences: Bilingual in Spanish and English Physical Requirements: Overall Strength Demands: The bold and italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday. Sedentary – lifting no more than 10 pounds Light – lifting no more than 20 pounds; carry up to 10 pounds Medium – lifting no more than 50 pounds, carry up to 25 pounds Heavy – lifting no more than 100 pounds, carry up to 50 pounds Very Heavy – lifting more than 100 pounds, carry more than 50 pounds Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency. Codes for “how often”: Y = Yes N = No E = extensive (100-70%) M = moderate (60-30%) I = infrequent (20-10%) A = almost never (<10%) Task: Code: Standing: E Sitting: I Walking: E Lifting: M Carrying: E Pushing/Pulling: M Overhead Work: I Fine Dexterity: M Kneeling: M Crouching: I Crawling: A Bending: M Twisting: M Climbing: A Balancing: A Vision: E Hearing: E Talking: E Video Display: A Other: Swimming Machines, Tools, Equipment and Work Aids: The essential functions of this position require the daily use of computers, phones, faxes, and copier. Environmental Factors: The essential functions of this position are performed indoors in a climate-controlled natatorium and outdoors at the aquatic facility in 90-105 degree heat adjacent to chlorinated pool. This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice. Effective Date: 03/02/2005 Revision Date: 01/27/2021