2017-093ORDINANCE NO,
2017-093
EXCEED $222,157).
WHEREAS, on June 29, 2015, the City Manager awarded a contract to Mission Critical
Partners in the amount of $99,996 for a Public Safety Dispatch Study; and
WHEREAS, the Staff having recommended, and the City Manager having recommended to
the Council that an amendment be authorized to amend such contract agreement with respect to the
additional consulting services related to the solicitation and implementation of a new Public Safety
Dispatch System, and an increase in the payment amount, and said fees under the proposed contract
are fair and reasonable, and are consistent with and not higher than the recommended practices, and
fees applicable to the Provider's profession and such fees do not exceed the maximum provided by
law, NOW, THEREFORE,
THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS:
SECTION 1. The First Amendment, increasing the amount of the contract between the City
and Mission Critical Partners, which is on file in the office of the Purchasing Agent, in the amount of
One Hundred Twenty Two Thousand One Hundred Sixty One and 0/100 ($122,161) Dollars, is
hereby approved, and the expenditure of funds therefor is hereby authorized in accordance with said
amendment. The total contract amount increases to $222,157.
SECTION 2. This ordinance shall become effective immediately upon its passage and
approval.
PASSED AND APPROVED this the day of ___ 2017.
CHRIS WATTS, MAYOR-�
ATTEST:
JENNIFER WALTERS, CITY SECRETARY
BY. _ NA
..;
APPROVED AS TO LEGAL FORM:
AARON LEAL, INTERIM CITY ATTORNEY
BY: .-� -
DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
THE STATE OF TEXAS §
§
COUNTY OF DENTON §
FIRST AMENDMENT TO CONTRACT
BY AND BETWEEN THE CITY OF DENTON, TEXAS
AND MISSION CRITICAL PARTNERS, INC.
\[CONTRACT NO. 5860\]
THIS FIRST AMENDMENT TO CONTRACT 5860 by and
between the City of Denton, and Mission Critical Partners, Inc.
Consultant);
The CITY deems it necessary to further expand the services provided by
CONSULTANT to the CITY;
NOW THEREFORE,
1. ARTICLE II SCOPE OF SERVICES of the Agreement is hereby amended to
include the following:
The CONSULTANT shall perform all those services as necessary and
as described in the
2, 2017 and Mission Critical Partners Payment Milestones, which are
attached hereto and made a part hereof as Attachment
2. ARTICLE V COMPENSATION, Section A BILLING AND PAYMENT of
the Agreement is hereby amended to read as follows:
CONSULTANT herein, the OWNER agrees to pay, based on the cost estimate
a part of this Agreement as if written word for word herein, a total fee, including
reimbursement for direct non-labor expenses not to exceed $222,157.00.
All other provisions of the Contract 5860, as heretofore amended, remain in full force and
effect.
Contract No. 5860 Amendment #1 Page 1 of 2
DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
IN WITNESS WHEREOF, the CITY and the CONSULTANT, have each executed
this Amendment, by and through their respective duly authorized representatives and
officers on this date _______________.
CITY OF DENTON, TEXAS
A Texas Municipal Corporation
By: __________________________________
TODD HILEMAN
CITY MANAGER
ATTEST:
JENNIFER WALTERS, CITY SECRETARY
By: __________________________________
APPROVED AS TO LEGAL FORM:
AARON LEAL, INTERIM CITY ATTORNEY
By: ___________________________________
CONSULTANT
MISSION CRITICAL PARTNERS, INC.
A Corporation
By: _________________________________
AUTHORIZED SIGNATURE, TITLE
Contract No. 5860 Amendment #1 Page 2 of 2
DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
ATTACHMENT 1
TRANSMITTAL LETTER
March 2,2017
Robin Paulsgrove, Fire Chief
City of Denton Fire Department
332 East HickoryStreet
Denton, TX 76201
Re:Letter Proposal to Provide Public Safety Communications Services Scope of Work
Dear Chief Paulsgrove:
Mission Critical Partners, Inc. (MCP) is pleased to submit this proposal to provide Computer-Aided
Dispatch (CAD),Police Record Management System (RMS),and Fire Department RMSsoftware
procurement and implementationoversight services to the City of Denton (City). The proposed scope of
work builds upon the previous services that were provided byMCP.This letter proposal contains a
description of a proposed scope of services that will support the City through the CAD/RMS software
implementation process.
The proposal also describes ascope of work to support the renovation of the public safety
communication center. This unique mission critical facility requires upgrades that includenew console
workstations and systemsnecessary to meet the needs of a growing municipality.
We appreciate the opportunity to present this proposal to the City, and look forward to working with you
and your staff. If you have any questions and/or comments, please do not hesitate to contact me at
864-809-9911 (cell), 817-213-6919 (direct office), or via email at DavidJones@MCP911.com.
Kind regards,
MISSION CRITICAL PARTNERS, INC.
David F. Jones, ENP
Senior Vice President/Principal
DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
BACKGROUND
Mission Critical Partners (MCP) is currently under contract with the City of Denton (City) to provide a
scope of professional services to procure a computer-aided dispatch (CAD) system and public safety
records management systems (RMS) for the Police and Fire Departments. The proposal describes
methodology for managing the implementation of the CAD and RMS once the procurement
process has concluded.
PROPOSED SCOPE OF WORK
Mission Critical Partners was asked to submit a proposed scope of work (SOW) that would provide
support to the City throughout the CAD (including mobile data software) and RMS implementation
process. The implementation process typically includes preparatory meetings with vendors, installation
oversight, system cut-over, acceptance testing, and final approval. MCP assumes that a single vendor
will be selected to provide both the CAD, mobile data software and Police RMS. While a different
vendor may provide the Fire RMS, the implementation, testing and cutover will be managed
concurrently with the other systems. The following sections describe the SOW that is necessary to
accomplish a successful implementation for all systems.
TASK 1 CAD, POLICE RMS, AND FIRE RMS PROCUREMENT
This phase of the project will take the City through the completion of the CAD, Police RMS, and Fire
RMS procurement process. MCP will work closely with City Purchasing Department staff to develop
request for proposals (RFP) and distribute them to qualified vendors within the proposed schedule for
release.
MCP will provide the following services:
Support the City throughout the competitive procurement process
Assist in the preparation of two RFPs
Prepare a list of potential vendors/respondents
Create a CAD, Police RMS and Fire RMS vendor proposal scoring tools
Facilitate a CAD and Police RMS pre-proposal vendor conference
Provide technical advice to City staff during the proposal evaluation process
Support selection of vendor
Support on-site CAD system demonstrations for up to three vendors that currently offer the
required qualifications.
Serve as City CAD and RMS technical adviser during vendor interviews.
on the use of the proposal scoring tool.
Support the City Purchasing Department, as needed, throughout the contract negotiation process.
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
Milestones for Task 1 include:
1. Preparation and release of the CAD, Police and Fire RMS RFPs
2. Contract execution with selected vendors
TASK 2 - CAD AND POLICE RMS IMPLEMENTATION
The CAD system will be installed in an operating communications center. The installation of the new
CAD must be done in a manner which results in minimum disruption of center activities and limited
disruption of dispatching services. MCP will facilitate the vendor installation planning meetings and will
periodically provide personnel on site at the City during the installation process. MCP will work with the
City and the vendor to develop a punch list of issues, roadblocks, defects, and items that fail to conform
to the published technical specifications. These issues must be resolved prior to MCP authorizing
system acceptance and release of final payment to the vendor.
MCP will work with City Information Technology (IT) staff and the CAD and Police RMS vendor to
support the development of the implementation plan to be used to deploy the selected systems. MCP
will lead the project team and selected vendor in the development of a single, integrated plan that
encompasses all activities required to deliver success for the CAD and Police RMS solution
implementation. MCPs deployment support will focus on assisting the City in overcoming the barriers
of success typically found in emerging technology installations. Our goal is to support the City during
deployment ensuring compliance to contract requirements, development of test plans and scripts
designed to demonstrate functional fulfillment of the technical requirements; and oversight of all
activities associated with the installation of the CAD and Police RMS solutions.
Deployment plans are tailored to meet the needs of each set of stakeholders and are living documents
which adapt during the execution phase. The deployment plan addresses the project management
riple Constraint: Scope, Time, and Cost. It serves as the deployment charter (i.e. the document
authorizing the next phase of the project) and documents the stakeholders views and definitions of
success. A typical deployment plan includes the following:
Work with the selected CAD and Police RMS vendor on behalf of the City to support the
development of the implementation plan to be used to deploy the selected CAD and Police RMS
Provide overall project management
Equipment ordering, receipt and inventorying
Installation, integration, and data conversion
Review of training course materials
Review and approval Acceptance Test Plan (ATP)
Final CAD and Police RMS testing and approval of system acceptance
Change management is a critical part of the deployment plan. A process for the identification, review,
approval, and implementation of changes is documented and executed to control scope creep and to
initiate the contract modification process (as necessary). MCP will be responsible for working with the
selected vendor to produce the deployment plan. MCP will advise the City on the need to revise or
modify the deployment plan.
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
Milestones for Task 2 include:
1. Vendor implementation plan approval
2. Testing of interfaces
3. Initial system testing
4. Final system acceptance
TASK 3 - VENDOR PROVIDED TRAINING
MCP will work with the City to determine the level of training that will be required for CAD and Police
RMS users. MCP will review and provide comments on the training curriculum, course syllabi and
courseware that the vendor(s) will utilize to provide training to the system managers,
telecommunicators, police officers, firefighters, and other users. MCP consultants will participate in
certain aspects of the training to assure compliance with the training plan and curriculum.
Milestone for Task 3:
1. Approval of vendor training curriculum
TASK 4 - CAD AND POLICE RMS CUTOVER
The final step in the implementation process will be the cutover from the existing CAD and Police RMS
to the new systems. This is an extremely critical process, as the system will be a live system and the
quality of service must be maintained for the telecommunicators to continue normal operations during
the cutover process. MCP personnel will be present during the cutover process to observe and
participate in the system testing to verify proper post-cutover system operation. MCP will monitor, in
conjunction with City IT staff, the operation of the system throughout the prescribed acceptance and
testing period. MCP will work closely with the vendor to assure that any faults or errors are corrected
before final acceptance will be recommended.
Milestone for Task 4 include:
1. CAD and Police RMS system operationalization/go-live
TASK 5 - FIRE DEPARTMENT RMS IMPLEMENTATION
MCP is prepared to support the City through the implementation of the Fire Department RMS. MCP will
work with City Fire personnel, IT staff, and the Fire RMS vendor to develop an implementation plan that
can be executed concurrently with the CAD and Police RMS. The Fire RMS Implementation Plan
addresses the following tasks:
Project management
Software ordering
Conversion of existing data
System Installation and CAD integration
Review of training course materials
Review and comment on the Fire RMS vendor Cutover Plan
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
Review and approval Acceptance Test Plan (ATP)
Final Fire RMS testing and approval of system acceptance
MCP consultants will be on-site during planning meetings, key steps in the installation process, and
system testing. MCP will work with the City to evaluate the operational capacity of the Fire RMS before
final acceptance will be recommended.
Milestones for Task 5 include:
1. Fire RMS acceptance testing
2. Fire RMS system operationalization/go-live
TASK 6 - COMMUNICATION CENTER RENOVATION SUPPORT
Mission Critical Partners understands that the City intends to renovate the existing public safety
communications center that is located in the Police Department facility. The center has been in
constant operation since 1992 and requires upgrades to accommodate the addition of
telecommunicators and call takers. MCP understands that the City will work with an architect to
redesign the current space. The design of mission critical public safety facilities requires specific
expertise in the functions and systems that are unique to the environment. The installation of new
dispatch console workstations will require upgrades to electrical wiring, structural network cabling, and
electrical grounding. The MCP consultants assigned to this project are experienced in planning and
coordinating construction and installation activities within an active communication center. MCP is
prepared to provide the following services:
1. Collaborate with the Carchitect to assure their understanding of the standards and unique
requirements necessary to support public safety answering point (PSAP) functions,
technologies, and systems.
2. Coordinate the layout of the communication center to accommodate additional console
positions.
3. Provide reviews at schematic design (SD) completion, 50 percent completion of construction
documents (CD), and review at 90 percent completion of CDs.
The reviews will include project drawings, project narratives, project specifications, project
schedules and project estimates.
4. Review design plans for compliance with grounding system design based upon Motorola R56
standard and best practices for a public safety telecommunication center.
5. MCP will support the construction phase by attending on-site meetings and being present during
significant stages of the renovation process.
Replacement of Dispatch Console Workstations
MCP consultants will meet with City telecommunicators to determine the desired design, function, and
configuration of the dispatch furniture. MCP will conduct the research necessary to identify qualified
and reputable dispatch furniture manufacturers and vendors. MCP will arrange for vendors of console
furniture to demonstrate their product line to representatives of the City. This will include arranging site
visits to view console products in use at other communication centers within the Dallas/Fort Worth area.
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
1. Manage the development of specifications, bidding, and procurement of the dispatch console
workstations.
2. Work with the communication center director to develop a transition plan to assure uninterrupted
operational capacity while renovations are underway.
3. Oversee the installation of the console including:
Scheduling installation crews
Verifying receipt of undamaged components
Staging/storing console components
Installation oversight
4. Coordinate planning with City IT and communication center staff to conduct the phased
decommissioning of the existing console workstations and removal.
5. Coordinate with City IT staff and third-party contractors to implement the phased re-installation
of systems within the new consoles including CAD, radio dispatch console, 9-1-1 system,
monitors, administrative telephones, and other systems.
Milestones for Task 6 include:
1. City acceptance of the final architectural design plan
2. Renovation center oversight
3. Selection and procurement of console workstations
4. Completion of console workstation installation
RESUMES
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
Richard Gaston is a Project Manager for Mission Critical Partners. He offers practical
public safety experience spanning law enforcement, fire protection, emergency
medical services, emergency management, and business continuity management.
Richard has managed public safety agencies at the county and municipal level. As a
consultant, he has managed client projects involving communication center
assessment and renovation, radio system assessment and replacement, computer
aided dispatch procurement and implementation, security assessment, continuity of
operations planning, and interoperability studies.
Representative Project Experience
Richard Gaston
East Harris County Emergency Joint Powers BoardRegional communication
Project Manager
center feasibility study, space programming study, and construction, and facility
Mission Critical Partners
operationalization oversight.
Tarrant County 9-1-1 District, TexasRadio communication interoperability study,
Industry Experience
management of interoperability initiative implementation.
30 years
City of Highland Village, TexasRadio system upgrade, computer-aided dispatch
(CAD) replacement, communication center renovation and security enhancements.
Education
City of Denton, TexasOrganizational assessment and dispatch staffing study,
B.S., Emergency
communication center and emergency operation center space study, CAD and
Administration and Planning,
record management system (RMS) replacement.
University of North Texas
Lubbock County, TexasRadio system study and recommendations for system
Certifications
improvements.
Certified Emergency
Adams County Communication Center (ADCOM911) ColoradoFacility security
Manager (CEM),
vulnerability and security assessment.
International Association of
State of Arizona FirstNetFull-scale public safety broadband (PSBN) tribal
Emergency Managers
exercise conducted in coordination with the Hualapai Nation at the Grand Canyon.
State of KansasKansas State Interoperability Communication System (KSICS)
Texas Master Peace Officer,
radio system assessment and funding recommendations.
Texas Commission on Law
North Central Texas Council of Governments (NCTCOG)Regional 9-1-1
Enforcement (TCOLE)
Emergency Number Program; threat assessment and Mission Continuity Plan
development, tabletop exercise development and facilitation, network security
Law Enforcement Instructor,
audit.
(TCOLE)
North Central Texas Council of Governments (NCTCOG) Dallas/Fort
Worth/Arlington Urban Area Security Initiative (UASI)2014 Threat and Hazard
Advanced Firefighter, Texas
Identification and Risk Assessment (THIRA) update, threat identification, and
Commission on Fire
impact modeling.
Protection
North Central Texas Trauma Regional Advisory Council (NCTTRAC)Regional
hospital radio communication assessment.
Fire Service Instructor,
Alachua County Combined Communication Center, FloridaCall processing
Texas Commission on Fire
review and recommendations.
Protection
Hays County, TexasCommunication center collocation study.
Bell County, TexasComprehensive communication center study and needs
Fire and Arson Investigator,
assessment.
Texas Commission on Fire
Cowley County, KansasRadio system assessment and planning, consolidated
Protection
communication center technology implementation,
City of Dallas Fire Rescue, TexasAnalysis of Fire/EMS dispatch operations and
Emergency Medical
implementation of emergency medical dispatch software.
Technician, Texas
Federal Emergency Management Agency (FEMA)Alert and notification systems
Department of Health
study, findings and recommendations.
Emergency Medical
State of KansasStatewide public safety radio system assessment and
Instructor/Examiner, Texas
recommendations to enhance system governance and management.
Department of Health
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
Robert brings vast experience in implementing and successfully managing multi-million
dollar information technology (IT) infrastructure projects related to data center
migration and design, cabling, voice over internet protocol (VoIP) (Cisco), data storage,
disaster recovery, audiovisual and security systems. He has created and implemented
several emergency management plans and programs. Robert has demonstrated
analytical skills to interpret and apply policies and ensure compliance with policy,
procedures, and various laws and regulations as well as new technology.
Professional Experience
City of Sachse, TexasProject Manager/Emergency Management Coordinator
Managed IT infrastructure design, VoIP (Cisco) installation, software upgrades
Robert P. Lafaye, PMP
and security projects
Technology Specialist
Managed IT data center migration to the new city complexes
Mission Critical Partners
Defined scope, developed risk plans/disaster recover, negotiated vendor
contracts (RFPs) and monitored process to end; briefed elected officials on
Industry Experience
processes, programs and projects requiring funding
11 years
Developed, maintained, and tested the Emergency Operations Plan (EOP)
(Disaster Recovery/Continuity Plan), which included all-hazard response and
Education
mitigation plan
B.S., Emergency
Created and conducted training exercises and after action/improvement plans
Administration and Planning,
City of Rowlett, TexasEmergency Management Coordinator
University of North Texas
Managed Homeland Security grants for building and equipping the new EOC
and backup 9-1-1 center
Associate Degree, Applied
Developed EOP
Science Logistics,
Established, updated, and evaluated Standard Operating Guidelines (SOGs)
Community College of the
Conducted training, exercises and after action reports
Air Force
U.S. Air ForceChief Plans and Programs, Chief Master Sergeant
Served in a leadership role from joint command level to instructor of wartime
Certifications
operations/security
Project Management
Supported the United States Antarctic Program in plan and program
Professional (PMP)
development for the Department of Defense and U.S. Transportation Command
National Incident
Representative Project Experience
Management System (NIMS)
Department of Homeland Security / Federal Emergency Management Agency
Instructor
(DHS/FEMA) Chemical Stockpile Emergency Preparedness Program (CSEPP)
o State of Kentucky
Associations
Technical consulting on CSEPP emergency communications, warning, and
Project Management
alert systems
Institute
Technology integration services for new facilities for State Emergency
Operations Center (EOC), Powell County EOC, Rockcastle County EOC,
Specialized Training and
Clark County EOC, Madison County EOC, Jackson County EOC, Garrard
Experience
County EOC, and Lexington-Fayette Urban County Government EOC
Fire Fighter II
East Harris County Emergency Services Joint Powers Board, TexasRegional
Emergency Medical
Communications Center technology systems design, procurement and installation
Technician-Defibrillator
Lubbock County Emergency Communications District, TexasProject Manager,
(EMT-D)
Supported technology aspects of new PSAP project
Hazardous Materials
Utah Valley Dispatch Special Service DistrictProject Manager, Emergency
Specialist
communications facility assessment study
Incident Command
Training
8
DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
Maura brings extensive experience in facilitating successful project/team implementation
techniques. As a former PSAP Manager and Project Manager, Maura has a proven ability
in project analysis, project coordination and project implementation.
Professional Experience
Computer Aided Dispatch (CAD) Administrator
Project Management Fundamentals
Record Management System (RMS) Administrator
Radio System Administration
PSAP Management
Maura R. Hickey, ENP
Project Manager
Representative Project Experience
Mission Critical Partners
Shelby County, Tennessee 9-1-1 DistrictProject ManagerMemphis Police
Department CAD RFP development
Industry Experience
Shelby County Sheriff and Shelby County Fire CAD RFP development
20 years
Memphis Police Department CAD upgrade RFP development
Shelby County Sheriff and Shelby County fire CAD implementation
Education
Memphis Police Department CAD upgrade implementation
B.S., School of Architecture,
Memphis Police Department, TennesseeLaw Enforcement Event Video
University of Texas,
Documentation SystemProject Manager for Memphis Police Department LEEVD
Arlington
RFP development and procurement assistance
North Central Texas Council of Governments (NCTCOG)
Certifications
Feasibility study of a regional backup PSAP facility
Emergency Number
NCTCOG COOP Table Top Exercise Evaluator
Professional (ENP)
DuPage Emergency Telephone Service Board (ETSB), IllinoisConsolidation
study assessment and recommendations
Texas Commission on Law
Technical support for PSAP
Enforcement Officer
consolidation study
Standards and Education
City of Denton, TexasOrganizational assessment; CAD and Law RMS
(TCLEOSE)
specifications for RFP development
Basic Instructor;
Hays County, TexasDevelopment of implementation plans for countywide 9-1-1
Advanced
center collocation
Telecommunicator
Wake County, North CarolinaReplacement of CAD and Mobile Data Systems
City of Dallas, TexasAssistance with due diligence for Emergency Medical
Associations
Dispatch protocol solution
National Emergency
State of Tennessee Emergency Communications BoardTraining and career path
Number Association
assessment and recommendations
(NENA)
State of NebraskaStatewide emergency telephone communications
infrastructure assessment
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
PROJECT PRICING
Mission Critical Partners proposes to deliver services on a per hour basis based on H-GAC Purchase
Contract #HP07-13. Services, as defined in the scope of work (SOW) for the project are proposed as a
not-to-exceed fee of $122,161 with labor effort, as defined above. Prior to initiating such additional
work, Mission Critical Partners would require a formal letter of authorization from the City of Denton.
Table 1: Pricing Table
Task Proposed Fee
Tasks 1 through 5 $77,140
Task 6 $45,021
Total $122,161
Please know, above all else, MCP is flexible and agreeable to negotiate any pricing established herein
as our current understanding of the effort may not be yours. Our priority is for this project to be
successful for the City of Denton, and we stand ready to adjust the level of support deemed necessary
for success to occur.
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DocuSign Envelope ID: DDEC762D-3DBA-4990-BB1C-C85BC67417DF
ATTACHMENT 2
Mission Critical Partners Payment Milestones
Condition to Payment Percentage of Fee for Task to be Paid
Task 1 - CAD LE and Fire RMS Procurement Labor Budget - $20,856.00
1.Preparation and release of RFPs 50%
2.Contract execution with vendor(s) 50%
Task 2 - CAD and LE RMS Implementation Labor Budget - $29,084.00
1.Vendor implementation plan approval 25%
2.Interface testing 25%
3.Initial system testing 25%
4.Final system acceptance 25%
Task 3 - Vendor Training Labor Budget - $4,268.00
1.Approval of training curriculum 100%
Task 4 - CAD and LE RMS Cutover Labor Budget - $7,128.00
1.CAD/RMS system operationalization/go-live 100%
Task 5 - Fire Department RMS Implementation Labor Budget - $10,608.00
1.System acceptance testing 50%
2.Fire RMS Operationalization/Go-live 50%
Task 6 Communication Center Renovation Labor Budget - $44,704
1.City acceptance of final design plan 25%
2.Renovation oversight 25%
3.Console workstation procurement 25%
4.Completion of workstation installation 25%
Expenses* (Task 1-6) $5,513
Total Project Budget $122,161
* Travel, per diem, printing, etc.
Task Gross Hours
Task 1 - CAD LE and Fire RMS Procurement 116
Task 2 - CAD and LE RMS Implementation 164
Task 3 - Vendor Training 24
Task 4 - CAD and LE RMS Cutover 40
Task 5 - Fire Department RMS Implementation 70
Task 6 Communication Center Renovation 248
Certificate Of Completion
Envelope Id: DDEC762D3DBA4990BB1CC85BC67417DFStatus: Completed
Subject: City Council Docusign Item - 5860-1st Amendment to Public Safety Dispatch Study Agreement
Source Envelope:
Document Pages: 14Signatures: 4Envelope Originator:
Supplemental Document Pages: 0Initials: 0Cindy Alonzo
Certificate Pages: 6
AutoNav: EnabledPayments: 0Cynthia.Alonzo@cityofdenton.com
EnvelopeId Stamping: EnabledIP Address: 129.120.6.150
Time Zone: (UTC-08:00) Pacific Time (US &
Canada)
Record Tracking
Status: OriginalHolder: Cindy AlonzoLocation: DocuSign
3/10/2017 9:17:38 AM Cynthia.Alonzo@cityofdenton.com
Signer EventsSignatureTimestamp
Cindy AlonzoSent: 3/10/2017 9:28:38 AM
Completed
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BuyerSigned: 3/10/2017 9:30:55 AM
Using IP Address: 129.120.6.150
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Electronic Record and Signature Disclosure:
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davidjones@mcp911.comViewed: 3/10/2017 10:58:23 AM
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John KnightSent: 3/10/2017 10:59:17 AM
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Not Offered via DocuSign
ID:
Sherri ThurmanSent: 3/10/2017 10:59:16 AM
sherri.thurman@cityofdenton.comViewed: 3/24/2017 6:06:23 AM
Security Level: Email, Account Authentication
(Optional)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
ID:
Jane RichardsonSent: 3/23/2017 1:10:58 PM
jane.richardson@cityofdenton.com
Assistant City Secretary
City of Denton
Security Level: Email, Account Authentication
(Optional)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
ID:
Carbon Copy EventsStatusTimestamp
Robin FoxSent: 3/23/2017 1:10:58 PM
Robin.fox@cityofdenton.com
Security Level: Email, Account Authentication
(Optional)
Electronic Record and Signature Disclosure:
Accepted: 10/9/2015 11:39:51 AM
ID: 04463961-03db-4c4d-9228-d660d6146ed6
Jennifer BridgesSent: 3/24/2017 6:00:14 AM
jennifer.bridges@cityofdenton.com
Procurement Assistant
City of Denton
Security Level: Email, Account Authentication
(Optional)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
ID:
Jane RichardsonSent: 3/24/2017 6:00:15 AM
jane.richardson@cityofdenton.comViewed: 3/24/2017 8:14:36 AM
Assistant City Secretary
City of Denton
Security Level: Email, Account Authentication
(Optional)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
ID:
Laura BehrensSent: 3/24/2017 6:00:16 AM
Laura.Behrens@cityofdenton.com
Security Level: Email, Account Authentication
(Optional)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
ID:
Notary EventsTimestamp
Envelope Summary EventsStatusTimestamps
Envelope SentHashed/Encrypted3/24/2017 6:00:16 AM
Certified DeliveredSecurity Checked3/24/2017 6:00:16 AM
Signing CompleteSecurity Checked3/24/2017 6:00:16 AM
CompletedSecurity Checked3/24/2017 6:00:16 AM
Payment EventsStatusTimestamps
Electronic Record and Signature Disclosure
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Denton (we, us or Company) may be required by law to provide to
you certain written notices or disclosures. Described below are the terms and conditions for
providing to you such notices and disclosures electronically through your DocuSign, Inc.
(DocuSign) Express user account. Please read the information below carefully and thoroughly,
and if you can access this information electronically to your satisfaction and agree to these terms
and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of
this document.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. For such copies, as long as you are an authorized user of the
DocuSign system you will have the ability to download and print any documents we send to you
through your DocuSign user account for a limited period of time (usually 30 days) after such
documents are first sent to you. After such time, if you wish for us to send you paper copies of
any such documents from our office to you, you will be charged a $0.00 per-page fee. You may
request delivery of such paper copies from us by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your
DocuSign account. This will indicate to us that you have withdrawn your consent to receive
required notices and disclosures electronically from us and you will no longer be able to use your
DocuSign Express user account to receive required notices and consents electronically from us
or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through your DocuSign user account all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or
made available to you during the course of our relationship with you. To reduce the chance of
you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
How to contact City of Denton:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: kevin.gunn@cityofdenton.com
To advise City of Denton of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at kevin.gunn@cityofdenton.com
and in the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address..
In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected
in your DocuSign account by following the process for changing e-mail in DocuSign.
To request paper copies from City of Denton
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must send us an e-mail to kevin.gunn@cityofdenton.com and in
the body of such request you must state your e-mail address, full name, US Postal address, and
telephone number. We will bill you for any fees at that time, if any.
To withdraw your consent with City of Denton
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign account, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. send us an e-mail to kevin.gunn@cityofdenton.com and in the body of such request you
must state your e-mail, full name, IS Postal Address, telephone number, and account
number. We do not need any other information from you to withdraw consent.. The
consequences of your withdrawing consent for online documents will be that transactions
may take a longer time to process..
Required hardware and software
Operating Systems: Windows2000? or WindowsXP?
Browsers (for SENDERS): Internet Explorer 6.0? or above
Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0,
NetScape 7.2 (or above)
Email: Access to a valid email account
Screen Resolution: 800 x 600 minimum
Enabled Security Settings:
Allow per session cookies
Users accessing the internet behind a Proxy
Server must enable HTTP 1.1 settings via
proxy connection
** These minimum requirements are subject to change. If these requirements change, we will
provide you with an email message at the email address we have on file for you at that time
providing you with the revised hardware and software requirements, at which time you will
have the right to withdraw your consent.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please verify that you
were able to read this electronic disclosure and that you also were able to print on paper or
electronically save this page for your future reference and access or that you were able to
e-mail this disclosure and consent to an address where you will be able to print on paper or
save it for your future reference and access. Further, if you consent to receiving notices and
disclosures exclusively in electronic format on the terms and conditions described above,
please let us know by clicking the 'I agree' button below.
By checking the 'I Agree' box, I confirm that:
I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF
ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and
I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
Until or unless I notify City of Denton as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgements, and other documents that are required to be provided or made
available to me by City of Denton during the course of my relationship with you.