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2003-281FILE REFERENCE FORM [ 2003-281 I X Additional File Exists Additional File Contains Records Not Public, According to the Public Records Act Other FILE(S) Date Initials Amended by Ordinance No. 2004-067 03/02/04 ) P. O IN CE NO. AN ORDINANCE ADOPTING THE BUDGET AND THE FIRST YEAR OF TI~ CAPITAL IMPROVEMENT PLAN OF THE CITY OF DENTON, TEXAS, FOR THE FISCAL YEAR BEGINNING ON OCTOBER 1, 2003, AND ENDING ON SEPTEMBER 30, 2004; AND. DECLARING AN EFFECTIVE DATE. WHEREAS, notice of a public hearing on the budget for the City of Denton, Texas, for 'the fiscal year 2003-2004 was heretofore published at least ten days in advance of said public hearing; and WHEREAS, a public hearing on the said budget was duly held on August 19, 2003, and all interested persons were given an opportunity to be heard for or against any item thereof; NOW, THEREFORE, WI-IEREAS, on 21st day of July the Public Utilities Board recommended the utility operations budgets and capital improvements to be constructed during the coming year, and WHEREAS, the City Manager has furnished a copy of the Planning and Zoning Commission's recommended general obligation bond capital improvements to each member of the City Council more than sixty days prior to the beginning of the budget year, as provided by Section 10.03(6) of the City Charter; NOW, THEREFORE, THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS: SECTION 1. The findings and recitations contained in the preamble of this ordinance are incorporated herein by reference. SECTION 2. The budget for the City of Denton, Texas for the fiscal year beginning on October 1, 2003, and ending on September 30, 2004 prepared by the City Manager and filed with the City Secretary, as amended by the City Council, is hereby approved and adopted, a copy of which budget is attached hereto and incorporated by reference herein. SECTION 3. The City Council hereby appropriates from available resources to the following funds: General Fund Electric Fund Water Fund Wastewater Fund Solid Waste Fund Technology Services Fund Materials Management Fund Motor Pool Fund Fleet Services Fund Recreation Fund Tourist & Convention Fund Emily Fowler Library Fund $64,179,252 166,033,700 33,119,183 22,235,351 13,479,108 6,806,927 10,232,916 4,334,289 4,112,407 3,263,220 803,749 112,000 Police Confiscation Fund 62,000 General Debt Service Fund 10,424,589 Total $339,198,691 SECTION 4. The City Council approves the first year of the capital improvements proposed to be constructed during the forthcoming year, which are incorporated in the 2003-04 budget. SECTION 5. The budget includes certain unlisted, authorized and unpaid encumbrances t~om the prior fiscal year to be carried over to the 2003-2004 budget as determined by the City Manager or his designee. SECTION 6. The City Manager, or his designee, is hereby authorized to transfer the mounts of money for employee benefit and salary adjustments as contained in the 2003-2004 budget to the various departments. SECTION 7. The City Manager, or his designee, shall cause copies of the budget to be filed with the City Secretary and County Clerk of Denton County. SECTION 8. This ordinance shall become effective immediately upon its passage and approval. PASSED AND APPROVED this the ~___d day of ~.~7~'-/~, 2003' ! EULINE BROCK, MAYOR ATTEST: JENNIFER WALTERS, CITY SECRETARY APP"ROVED AS TO LEGAL FORM: HERBERT L. PROUTY. CITY ATTORNEY BY: ~ PAGE 2 Contents Contents Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON ANNUAL PROGRAM OF SERVICES 2003 Ï 04 AS APPROVED BY THE MAYOR AND CITY COUNCIL EULINE BROCK, MAYOR MARK BURROUGHS, MAYOR PRO TEM BOB MONTGOMERY, COUNCILMEMBER RAYMOND REDMON, COUNCILMEMBER PETE KAMP, COUNCILMEMBER JACK THOMSON, COUNCILMEMBER PERRY MCNEILL, COUNCILMEMBER ON SEPTEMBER 2, 2003 MICHAEL A. CONDUFF CITY MANAGER KATHY DUBOSE ASSISTANT CITY MANAGER OF FISCAL & MUNICIPAL SERVICES ANNA MOSQUEDA DIRECTOR OF MANAGEMENT & BUDGET ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PREPARED BY: Chris Rodriguez Budget Manager Antonio Puente Revenue Analyst Sakura Moten-Dedrick Financial Analyst Mary Dickinson Robert Heron Utility Financial Coordinator Utility Financial Manager Nancy Towle Lee Ann Bunselmeyer Utility Financial Coordinator Treasury & Tax Manager Stephen Nesbitt, CPA, CGFM Controller Mike Rodgers, CPA Kurt Breyfogle Chief Accountant Senior Utility Accountant Diane Chang, CPA Harvey Jarvis Senior Grant Accountant Senior Utility Accountant Marlene Rutledge Cody Wood Accountant III Accountant III Denisa Phelps Accountant I Special Thanks to our Reprographics Division for the cover and dividers design, publication of the Annual Program of Services, and Web page design and postings Visit our website at: www.cityofdenton.com ii ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES The Government Finance Officers Association of the United States and Canada (GFOA) presented an award of Distinguished Budget Presentation to the City of Denton, Texas, for its annual budget for the fiscal year beginning October 1, 2002. In order to receive this award, a governmental unit must publish a budget document that meets program criteria as a policy document, as an operations guide, as a financial plan, and as a communications device. iii ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTED OFFICIALS Mark Burroughs Bob Euline Brock Mayor Pro Tem Montgomery Mayor and Councilmember Councilmember At-Large At-Large 2 3 Jack Thomson Pete Kamp Councilmember Councilmember District 3 District 2 1 4 Perry McNeill Raymond Redmon Councilmember Councilmember District 4 District 1 iv ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES v ÐDedicated to Quality ServiceÑ Contents 215 E. M C KINNEY DENTON, TEXAS 76201 ¤ (940) 349-8200 ¤ FAX (940) 349-8236 October 1, 2003 HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL AND CITIZENS OF DENTON: I am pleased to submit to you the City of Denton Annual Program of Services for fiscal year 2003Ï04. The attached budget document includes both the operating and capital improvements budgets. It meets all legal requirements and maintains the property tax rate at $0.54815 per $100 valuation for the second consecutive year. As stipulated by the City of Denton charter, the proposed budget was submitted to the City Council on July 31. Council budget workshops were held during the month of August, and citizen input was heard at an August 19 public hearing, with final budget adoption on September 2, 2003. The policy direction provided by the City Council during its goal-setting session, as well as the long- range financial planning session held in February 2003, provided the framework for the development of this budget. The ManagerÔs Message, which starts on page 23, provides a detailed narrative overview of the program of services for fiscal year 2003Ï04. Sincerely, Michael A. Conduff City Manager Attachment vi ÐDedicated to Quality ServiceÑ www.cityofdenton.com Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 2003Ï04 TABLE OF CONTENTS READER'S GUIDE Budget Calendar......................................................................................................................................................1 Budget Flow Charts..................................................................................................................................................2 Major Budget Documents.......................................................................................................................................3 The Budget Process..................................................................................................................................................4 Organization of the Budget....................................................................................................................................6 Department/Division Program Summaries............................................................................................................6 Budgetary Policies....................................................................................................................................................7 Budgeted Funds........................................................................................................................................................7 Budget Basis...............................................................................................................................................................8 Financial Structure....................................................................................................................................................9 Organizational Relationship....................................................................................................................................9 Budget and Investment Policies...........................................................................................................................10 Budget Glossary......................................................................................................................................................16 Manager's Message...............................................................................................................................................23 BUDGET IN BRIEF Budget Resource & Expenditure Summary.........................................................................................................39 Combined Expenditures by Classification..........................................................................................................40 Combined Appropriable Fund Balances............................................................................................................42 Combined Position Summary................................................................................................................................44 General Fund Resource & Expenditure Summary.............................................................................................46 General Debt Service Fund Resource & Expenditure Summary.....................................................................48 Estimated Ad Valorem Tax Collections & Distribution.......................................................................................49 Electric Fund Resource & Expenditure Summary...............................................................................................50 vii ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Water Fund Resource & Expenditure Summary.................................................................................................52 Water Fund Expenditures by Classification.........................................................................................................53 Wastewater Fund Resource & Expenditure Summary......................................................................................54 Wastewater Fund Expenditures by Classification..............................................................................................55 Solid Waste Fund Resource & Expenditure Summary.......................................................................................56 Solid Waste Fund Expenditures by Classification...............................................................................................57 Technology Services Fund Resource & Expenditure Summary.......................................................................58 Technology Services Fund Expenditures by Classification...............................................................................59 Materials Management Fund Resource & Expenditure Summary..................................................................60 Motor Pool Fund Resource & Expenditure Summary........................................................................................61 Fleet Services Fund Resource & Expenditure Summary....................................................................................62 Recreation Fund Resource & Expenditure Summary........................................................................................63 Tourist & Convention Fund Resource & Expenditure Summary.......................................................................64 Emily Fowler Library Fund Resource & Expenditure Summary..........................................................................65 Police Confiscation Fund Resource & Expenditure Summary.........................................................................66 GENERAL FUND City Boards & Commissions Chart........................................................................................................................67 General Fund Resource Summary.......................................................................................................................68 Major Revenue Summary......................................................................................................................................73 Expenditure Summary............................................................................................................................................76 Expenditures by Classification...............................................................................................................................78 Position Summary by Division................................................................................................................................80 viii ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES General Government Services General Government Summary by Category..........................................................................................................................84 Summary by Division..............................................................................................................................85 City ManagerÔs Office...........................................................................................................................86 Public Information Office......................................................................................................................88 Cable Television......................................................................................................................................90 InternalAudit.........................................................................................................................................................92 Economic Development Services Economic Development Summary by Category..........................................................................................................................94 Summary by Division..............................................................................................................................95 Economic Development.......................................................................................................................96 Main Street...............................................................................................................................................98 Legal......................................................................................................................................................................100 Municipal Judge................................................................................................................................................102 Public Safety & Transportation Operations Police .........................................................................................................................................................106 Animal Services.............................................................................................................................................108 Code Enforcement......................................................................................................................................110 Fire Summary by Category........................................................................................................................112 Summary by Division............................................................................................................................113 Fire Administration................................................................................................................................114 Fire Operations......................................................................................................................................116 Fire Prevention.......................................................................................................................................118 Emergency Medical Services.............................................................................................................120 ix ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Public Transportation....................................................................................................................................122 Airport.............................................................................................................................................................124 Engineering..........................................................................................................................................................126 Development Services Planning..........................................................................................................................................................128 Building Inspections......................................................................................................................................130 FacilitiesManagement....................................................................................................................................132 Traffic & Street Operations Summary by Category........................................................................................................................136 Summary by Division............................................................................................................................137 Traffic Operations.................................................................................................................................138 Streets.....................................................................................................................................................140 Street Lighting........................................................................................................................................142 Parks & Recreation Services Parks & Recreation Summary by Category........................................................................................................................144 Summary by Division............................................................................................................................145 Park Administration...............................................................................................................................146 Leisure Services.....................................................................................................................................148 Park Maintenance................................................................................................................................150 Keep Denton Beautiful........................................................................................................................152 Fiscal & Municipal Services Finance Summary by Category........................................................................................................................156 Summary by Division............................................................................................................................157 Finance Administration........................................................................................................................158 Treasury..................................................................................................................................................160 Tax...........................................................................................................................................................162 Municipal Court....................................................................................................................................164 Risk Management................................................................................................................................166 x ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES Accounting............................................................................................................................................168 Budget....................................................................................................................................................170 Library Services Library Summary by Category........................................................................................................................172 Summary by Division............................................................................................................................173 Administration.......................................................................................................................................174 Circulation Services..............................................................................................................................176 Technical Services................................................................................................................................178 Adult Services........................................................................................................................................180 Youth Services.......................................................................................................................................182 South Branch Library............................................................................................................................184 HumanResources..............................................................................................................................................186 Non-Departmental Contributions to Agencies (015M).............................................................................................................188 Miscellaneous Expenses (020M).................................................................................................................189 GENERAL DEBT SERVICE FUND Debt Management Summary............................................................................................................................191 Resource & Expenditure Summary.....................................................................................................................194 Estimated Ad Valorem Tax Collections & Distribution.....................................................................................195 General Long-Term Debt.....................................................................................................................................196 ELECTRIC UTILITIES Resource & Expenditure Summary.....................................................................................................................201 xi ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITIES Resource & Expenditure Summary.....................................................................................................................203 Expenditures by Classification.............................................................................................................................205 Water Administration....................................................................................................................................206 Water Production..........................................................................................................................................208 Water Distribution..........................................................................................................................................210 Water Metering.............................................................................................................................................212 Water Laboratory.........................................................................................................................................214 Utilities Administration...................................................................................................................................216 Customer Service..........................................................................................................................................218 Safety & Training...........................................................................................................................................220 Water Miscellaneous....................................................................................................................................222 Principal & Interest Requirements..............................................................................................................224 WASTEWATER UTILITIES Resource & Expenditure Summary.....................................................................................................................227 Expenditures by Classification.............................................................................................................................229 Wastewater Administration.........................................................................................................................230 Water Reclamation......................................................................................................................................232 Wastewater Collection................................................................................................................................234 Beneficial Reuse............................................................................................................................................236 Wastewater Laboratory...............................................................................................................................238 Industrial Pretreatment.................................................................................................................................240 Drainage........................................................................................................................................................242 Watershed Protection..................................................................................................................................244 Drainage Miscellaneous..............................................................................................................................246 Wastewater Miscellaneous.........................................................................................................................247 Principal & Interest Requirements..............................................................................................................248 xii ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND Resource & Expenditure Summary.....................................................................................................................251 Expenditures by Classification.............................................................................................................................253 Solid Waste Administration..........................................................................................................................254 Solid Waste Residential Collection.............................................................................................................256 Solid Waste Commercial Collection..........................................................................................................258 Solid Waste Landfill.......................................................................................................................................260 Solid Waste Recycling..................................................................................................................................262 Solid Waste Customer Relations.................................................................................................................264 Miscellaneous................................................................................................................................................266 Principal & Interest Requirements..............................................................................................................267 TECHNOLOGY SERVICES FUND Resource & Expenditure Summary.....................................................................................................................271 Expenditures by Classification.............................................................................................................................273 Administration...............................................................................................................................................274 Telecommunications....................................................................................................................................276 Geographic Information System................................................................................................................278 Applications Development.........................................................................................................................280 User Support...................................................................................................................................................282 Public Safety/Projects..................................................................................................................................284 Reprographics...............................................................................................................................................286 Wide-Area Networking................................................................................................................................288 MATERIALS MANAGEMENT FUND Program Description.............................................................................................................................................289 Resource & Expenditure Summary.....................................................................................................................290 xiii ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND Program Description.............................................................................................................................................293 Resource & Expenditure Summary.....................................................................................................................294 FLEET SERVICES FUND Resource & Expenditure Summary.....................................................................................................................297 Expenditures by Classification.............................................................................................................................299 Vehicle Maintenance..................................................................................................................................300 Fuel..................................................................................................................................................................302 RECREATION FUND Program Description.............................................................................................................................................305 Resource & Expenditure Summary.....................................................................................................................306 MISCELLANEOUS INFORMATION Grant Summary.....................................................................................................................................................310 Tourist & Convention Fund...................................................................................................................................312 Emily Fowler Library Fund.....................................................................................................................................314 Police Confiscation Fund.....................................................................................................................................315 STATISTICAL INFORMATION Profile of Denton...................................................................................................................................................318 Miscellaneous Statistical Data............................................................................................................................320 Certified Taxable Assessed Values.....................................................................................................................321 New Value Added to the Tax Roll......................................................................................................................322 Certified Property Value......................................................................................................................................323 Sales and Property Tax History............................................................................................................................324 Assessed & Estimated Actual Value of Taxable Property...............................................................................325 Major Employers....................................................................................................................................................326 Population Trend Analysis....................................................................................................................................327 xiv ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CAPITAL IMPROVEMENT PROGRAM Capital Improvement Program..........................................................................................................................330 Capital Budgeting Calendar..............................................................................................................................331 General Government Capital Improvement Program...................................................................................332 Utilities Capital Improvement Program.............................................................................................................338 xv ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON ORGANIZATIONAL CHART Citizens City Council Boards & CommissionsCity Attorney Municipal Judge City Manager Internal AuditDirector of Management & Operation Analysis& Public Information Services City Manager's Office Public Information Office Cable Television Reprographics Economic Development / Main Street Assistant City ManagerAssistant City ManagerAssistant City Manager Fiscal OperationsElectric OperationsPolice Department / Animal Services Management & BudgetWater OperationsCode Enforcement LibraryWastewater OperationsFire Department Human ResourcesDrainage OperationsPublic Transportation Technology ServicesSolid Waste OperationsAirport Materials ManagementTraffic OperationsPlanning Fleet ServicesStreetsBuilding Inspections Motor PoolStreet LightingFacilities Management Parks & RecreationEngineering CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES 2003-04 BUDGET CALENDAR February 11Budget workshop. February 28Utility Budget kick-off Ð Operating and Capital Improvement Program(CIP). March 21Utility budgets due.(Operating and CIP) March 26General Fund Budget kick-off Ð Operating and Capital Improvement Program April 25Departmental budgets due to Budget Office (Operating and CIP). May 5Public Utility Board reviews Utility budgets & CIP. May 19Public Utility Board reviews Utility budgets & CIP. June 2Public Utility Board reviews Utility budgets & CIP. June 16Public Utility Board approves Utility budgets & CIP. July 23Planning & Zoning Commission recommendation on General Fund CIP. July 25Certified appraisal roll from Denton Central Appraisal District. July 31Proposed budget and CIP submitted to City Council and placed on file with the City Secretary. August 1Reading File Ð Submission of certified appraisal roll. Submission of ad valorem effective and rollback tax rates to City Council. Submission of certified ad valorem collection rate to City Council. gust7City Council budget workshop. Au August 19Public hearing on budget. Hotel Occupancy Tax Committee presents recommended budget to City Council. get. September 2City Council adopts bud City Council adopts first year of Capital Improvement Program. City Council approves tax rates. City Council approves the 2003 tax roll. City Council approves Hotel Occupancy Tax Recipient contracts. 1 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PRODUCTION AND SUBMISSION OF MAJOR BUDGET DOCUMENTS BUDGET MANUAL CITY COUNCIL BUDGET WORKSHOP PROPOSED BUDGET ADOPTED BUDGET JANFEBMARAPRMAYJUNEJULYAUGSEPTOCTNOVDEC OPERATING BUDGET CYCLE TRAINING OF DEPARTMENT LEVEL STAFF/ BUDGET GUIDELINE REVIEW CITY COUNCIL ISSUE DEVELOPMENT NEW FISCAL YEAR REVENUE PROJECTION PROPOSED BUDGET DEVELOPMENT PROPOSED BUDGET ANALYSIS/COMPILATION CITY COUNCIL BUDGET STUDY PUBLIC HEARING/BUDGET ADOPTION COMPILATION OF ADOPTED BUDGET BUDGET MAINTENANCE END OF CURRENT FISCAL YRSTART OF NEW FISCAL YR JANFEBMARAPRMAYJUNEJULYAUGSEPTOCTNOVDEC 2 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READER'S GUIDE TO THE 2003Ï04 ANNUAL PROGRAM OF SERVICES (OPERATING BUDGET) The Reader's Guide provides an overview of the City of DentonÔs budget process and budget documents. The City of Denton has prepared a budget designed to meet the highest standards of performance in municipal budgeting. This document provides a summary of all budgeted funds, including both revenue and expenditure summaries. Major budget documents, the budget process, and organization of the budget itself are described below. MAJOR BUDGET DOCUMENTS The City of DentonÔs budget process includes the production of five key documents. It is important to understand the timing and purpose of these documents in order to fully understand the process itself. 1. The City Council Budget Priorities Workshop - February This workshop is used as a policy guide for staff as expressed by City Council for use in budget development. This ensures that priorities of City Council members are noted. The results of this workshop are contained in the Manager's Message section. 2. The Budget Instruction Manual - February/Early March Prior to budget development and training of departmental support staff, the Budget Instruction Manual is drafted and completed in early March. This document serves as a development guide and includes sections on annual budget highlights and specific development instructions, as well as appendices with rate calculations, format examples, and supplemental forms. 3. The Manager's Message - Late July The Manager's Message is submitted to City Council in late July as a part of the proposed budget. This report summarizes and identifies key issues with regard to revenues and expenditures for the coming year. 4. The Proposed Budget - Late July Pursuant to City Charter, the proposed budget is required to be submitted to City Council in late July or "at least sixty (60) days before the end of each fiscal year." This document represents a balanced version of departmental budget requests versus projected revenues. The proposed budget is a product of policy as expressed by the City Council and is prepared by the City Manager and the Department of Fiscal and Municipal Services. 5. The Adopted Budget - Late August/September The adopted budget represents a modified version of the proposed budget after public hearings and City Council review in August/September. Any changes deemed necessary by City Council to funding levels or revenue projections are reflected in the adopted budget. Revisions may also be made to reflect any updates to budget information. 3 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READERÔS GUIDE (continued) THE BUDGET PROCESS The City of Denton uses a program-oriented budgeting process. Each budgeting unit or division is given a target or "baseline" funding level based upon the previous year's funding level. With a few exceptions, no fixed assets, personal services, or one-time packages are included in baseline funding. Any funding request that represents new expenditures and programs, or that is in excess of baseline funding, must be submitted as a separate request or "package." These packages may be either a new or restoration request for resources, depending upon the budgeting unit's funding target. 1. Budget Training for Support Staff/Budget Guideline Review February is the time when existing budget guidelines, procedures, and forms are reviewed. Changes may be made to the budget process in order to make budget development more efficient and address format requests from staff and City Council. Preliminary budget training for managers is available prior to budget kickoff. This training is offered for City departmental staff responsible for budget development. During preliminary training, staff is informed of budgeting concepts and the budget process, as well as given a quick introduction to the City's budget forms. During budget kickoff, managers receive the budget manual so that they may have specific instructions and a review of any changes to the budget process. 2. City Council Issue Development Early in the budget process, the City Council has a workshop to establish their priorities for the upcoming budget year. City Council responses and feedback from the workshop are incorporated and considered during the Assistant City Managers' and Fiscal and Municipal ServicesÔ development of the proposed budget. Major issues are fully addressed in the Manager's Message. 3. Revenue Projection The budget revenue projection for the new fiscal year begins mid-year of the current fiscal year. This projection is made by Fiscal and Municipal Services staff with the help of department directors and division managers. Projections are based upon consultations with state and local agencies, trend analysis, anticipated changes in the local and regional economy, and discussions with directly associated staff members. Although beginning earlier, the budget revenue analysis continues with departmental budget development and extends until the budget is adopted based upon the receipt of any new information. 4. Proposed Budget Development During budget development at the division and department level, Budget Office staff work with division/department managers to analyze requests, provide advice, and lend assistance. Budget requests are based upon a baseline funding level, and any additional funding is made in the form of supplemental requests. 4 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READERÔS GUIDE (continued) 5. Proposed Budget Analysis/Compilation Once division and departmental budget requests are completed, the Budget Office reviews and compiles a preliminary draft of departmental budgets to present to the City Manager. During the staff budget hearing, each City department presents its budget and answers questions from the Assistant City Managers and Fiscal and Municipal Services. Funding requests and target levels are reviewed and discussed. Given revenue projections and baseline funding requirements, budget packages or supplemental requests are proposed for funding according to necessity and City Council priority. A total recommended funding level is determined from both baseline and proposed supplemental packages. At this time, the funding level is weighed against available resources. A tax rate increase may or may not be recommended depending upon City Council program priorities and issues previously expressed in the budget process. 6. City Council Budget Study The Manager's Message is compiled as soon as possible after the Assistant City Managers complete discussions and determine recommendations for the proposed budget. This report highlights and summarizes funding requirements, major changes in programs, and alternatives for funding. A budget work session is held with the City Council to review and discuss the proposed budget. Department directors present funding requests. Discussions and study may follow at subsequent work sessions up until budget adoption. 7. Public Hearing/Budget Adoption A public hearing on the budget and tax rate is held in late August prior to final budget consideration. At the public hearing, citizens may make formal comments either for or against the proposed budget. The public also has the opportunity to attend City Council budget work sessions occurring in August and early September. Budget adoption occurs in early September after City Council deliberations and the public hearing. City Council may take action to modify the proposed budget. The City Council also adopts a tax rate to support adopted funding levels. Pursuant to City Charter, the proposed budget as submitted by the City Manager becomes the adopted budget if no action is taken before the end of the fiscal year. 8. Compilation of Adopted Budget/Budget Maintenance An adopted budget is compiled and published during the first months of the new fiscal year. The adopted budget in the form of an amended proposed budget is available for public inspection in late September. Ledger accounts are prepared for the new fiscal year prior to October 1. Budget maintenance is a year-round activity of division/department directors and Budget Office staff. In addition to spending controls such as budget holds and position control review, any unbudgeted expenses in the fixed asset appropriation unit require authorization via a budget transfer. Other spending control mechanisms include monthly review of expenditures by the Budget Office. 5 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READERÔS GUIDE (continued) At both six and nine months into the fiscal year, departments make revenue and expenditure estimates. Finally, program goals, objectives, and measures are evaluated during budget development to determine effectiveness of program activities and levels of appropriate funding for subsequent years. ORGANIZATION OF THE BUDGET Included in the Budget in Brief section is a schedule entitled ÑProjected Appropriable Fund Balances.Ò This schedule provides the projected appropriable fund balances anticipated at the end of fiscal year 2002Ï03 based on the estimated revenue and expenditure figures in the budget as of the time of the proposed budget presentation. The 2003Ï04 fiscal year-end fund balance is based on proposed 2003Ï04 revenue and expenditures. This information will be most helpful in determining whether fund balances are too high or too low with regard to standards set forth by the bond rating agencies. The General Fund Revenue Summary in the Budget in Brief section describes the major revenue categories for the City of Denton, as well as the various individual sources of those revenues. DEPARTMENT/DIVISION PROGRAM SUMMARIES Each division within a department is described by narrative information displayed on pages facing resource and expenditure information in order to give the City Council a well-rounded presentation of each division. Program summaries include the following information. Program Description Ï This section outlines the function and responsibilities performed by the division. It is provided to enable the reader to understand the program elements included in each particular division. MajorDivisionGoals Ï Goals describe the purpose or benefit the division/department plans to provide to the community and/or organizations it serves. Goals identify the end result the division/department desires to achieve with its activities, but goals are often ongoing and may not be achieved in one year. MajorDivisionObjectives Ï Objectives are quantifiable steps toward accomplishing stated goals. They should have a specific time frame or measurable achievement. Objectives should be able to be reached or completed within the current fiscal year. Objective statements are not required for every activity performed, but should focus on the major steps necessary for achieving established goals. WorkloadMeasures Ï Workload measures reflect major activities of the division/department. They indicate the amount of work that has been done in the past and projected workload levels for the current and next years. Workload measures should be able to be tracked with a reasonable amount of time and effort. ProductivityMeasures Ï Productivity measures should reflect how well a program is performing its activities to meet the needs of the public and the organization. They should measure productivity, effectiveness, efficiency or the impact of a service provided. While activity measures indicate "how much" activity the division/department is performing, productivity measures identify "how well" the division/department is performing. 6 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READERÔS GUIDE (continued) Resources Ï The summary of resources highlights fees and revenues which are generated as a result of division activities. In many divisions, a change in level of activity will have an impact on associated revenues. This section highlights that relationship. Expenditures Ï The summary of expenditures shows the category of expenses for each of the division's programs as compared from year to year. If the reader desires to know the kind of expenses which appear in each category, the Chart of Accounts is provided in a latter part of this introduction. PersonnelSummary Ï The personnel summary section shows the positions or personnel resources budgeted to carry out services. Personnel are budgeted in full-time equivalents (FTEs). One full-time equivalent is the same as one full-time position, which is equal to 2,080 hours worked per year. Major Budget Changes Ï The summary of major budget changes identifies significant changes in funding levels and organizational alignment. This section also details major new programs and items proposed for funding. BUDGETARY POLICIES The City of Denton has developed administrative policies which govern the formulation and administration of the annual budget. These administrative policies are incorporated within the City's Administrative Policies and Procedures Manual. BUDGETED FUNDS The City of DentonÔs budget consists of various funds. A fund can be defined as a self-contained entity for control, fiscal accounting, and reporting purposes. Each fund represents a specific function and maintains individual objectives. The City of DentonÔs budget includes the following funds: General Fund Ï The General Fund contains the control and fiscal accounting for the CityÔs general service operations such as public safety, libraries, parks, etc. The General FundÔs two major revenue sources are the sales and ad valorem taxes. Debt Service Fund Ï The Debt Service Fund is used to record and control the accumulation of resources for payment of general long-term debt principal and interest. The City issues debt to acquire or construct capital assets such as roads or parks for the general benefit of Denton citizens. Resources include an applicable portion of the ad valorem tax levy and related interest income usable from debt service. Special Revenue Funds Ï Special Revenue Funds are used to account for the receipt of specific revenue sources that are restricted for expenditures for a specified purpose. Included in the special revenue funds are: the Recreation Fund, the Emily Fowler Library Fund, the Police Confiscation Fund, and the Tourist and Convention Fund. The Recreation Fund is used to account for the Parks and Recreation programs, such as childrenÔs programs and recreation center programs, that are self-supporting. The Recreation Fund also includes the new Aquatic Center, which is a joint project between the Denton Independent School District and the City of Denton. It consists of an outdoor water park and an indoor natatorium. The Emily Fowler Library Fund is used to account for revenue generated from library fines assessed for late return of library materials, memorials, and 7 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READERÔS GUIDE (continued) donations that are restricted to the Library. The Police Confiscation Fund is used to account for the receipt and expenditure of confiscated contraband seized by the CityÔs Police Department. Finally, the City collects a 7% hotel occupancy tax on the rental of hotel rooms in the city. This revenue, which is accounted for in the Tourist and Convention Fund, must be used to promote tourism and the hotel and convention industry. The City allocates hotel occupancy tax receipts to various organizations that promote tourism in the city. Enterprise Funds Ï Enterprise funds are used to account for governmental activities that are similar to those found in private businesses. The City budget includes Electric, Water, Wastewater, and Solid Waste Enterprise Funds. Each fund contains the controls and fiscal accounting for the services denoted in the title of each fund. The major revenue source for these enterprise funds is the rate revenue generated from the customers who receive the services provided. Internal Service Funds Ï Internal service funds are used to account for the financing of goods or services provided by one department to another department within the same government organization. Financing is based on reimbursement of actual costs. Included in the internal service funds are: Fleet Services, Motor Pool, Technology Services, and Materials Management. The Fleet Services Fund accounts for the maintenance and repair of the CityÔs vehicle and equipment fleet, while the purchase and replacement of equipment and vehicles for the CityÔs fleet is accounted for in the Motor Pool Fund. Computer services such as programming, support, training, and maintenance of the CityÔs computer resources and telephone maintenance services are accounted for in the Technology Services Fund. The operations of the CityÔs Warehouse, which maintains an inventory of materials and supplies used by City departments, is accounted for in the Materials Management Fund. Each internal service fund listed above is funded through payments from various City departments for the actual services received from the specific fund. BUDGET BASIS The budget for the General, Special Revenue, Debt Service, and Capital Improvement Program (CIP) Funds are prepared on the modified accrual basis of accounting. Under this basis of accounting, revenues are recognized when they become both "measurable" and "available" to finance expenditures of the current period. Expenditures are recognized when the related fund liability is incurred, except for (1) inventories of material and supplies which may be considered expenditures either when purchased or when used; (2) prepaid insurance and similar items which need not be reported; (3) accumulated unpaid vacation, sick pay, and other employee benefit amounts which need not be recognized in the current period; (4) interest on special assessment indebtedness which may be recorded when due rather than accrued, if approximately offset by interest earnings on special assessment levies; and (5) principal and interest on long-term debts which are generally recognized when due. Budgets for the Enterprise and Internal Service Funds are prepared on the full accrual basis of accounting under which transactions are recognized when they occur regardless of timing or related cash flows. 8 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES READERÔS GUIDE (continued) FINANCIAL STRUCTURE The financial structure of the budget is organized by funds. The two types of funds utilized in this budget are Governmental and Proprietary. The specific funds which make up the Governmental Fund type are: General Fund, Recreation Fund, General Debt Service Fund, Tourist and Convention Fund, Police Confiscation Fund, and Emily Fowler Library Fund. The Proprietary Fund types, on the other hand, are made up of the Electric Fund, Water Fund, Wastewater Fund, Solid Waste Fund, Materials Management Fund, Fleet Services Fund, Motor Pool Fund, and Technology Services Fund. Each of the above-mentioned funds operates separately and independently from one another; therefore, they are budgeted separately and include separate financial statements. A fund is generally defined as a fiscal and accounting entity which has its own self-balancing set of accounts recording cash and other financial resources, as well as any liabilities or residual equities or balances. Normally, funds are segregated for the purpose of carrying on specific activities or attaining certain objectives in accordance with special regulations, restrictions, or limitations. However, when appropriate, funds are made up of departments. ORGANIZATIONAL RELATIONSHIPS A department is a major administrative segment of the City which indicates overall management responsibility for an operation or a group of related operations within a functional area (e.g., Police Department, Fire Department, Parks and Recreation Department). The smallest organizational unit budgeted is the division. The division indicates responsibility for one functional area, and in many cases these functional areas are put together to demonstrate a broader responsibility. When this is done, the divisions are combined to make up a department. For example, the Fire Department is comprised of Fire Administration, Fire Operations, Fire Prevention, and Emergency Medical Services. 9 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES BUDGET ADMINISTRATION AND DEVELOPMENT I. Budget Period . The City of Denton's fiscal year shall begin on October 1 and A.Establishment of Fiscal Year end on September 30. B.Term of Appropriations. "All appropriations that have not been expended or lawfully encumbered shall lapse at the end of the budget year" (Charter Section 8.06). The City shall not increase appropriations for prior year encumbrances. The City shall appropriate for current year expenditures only. II. Budget Development A.Determining Council Priorities. "The budget shall provide a complete financial plan for the fiscal year, and the budget shall be prepared on the basis of policy priorities defined by the Council for the City Manager at least one hundred twenty (120) days before the end of the fiscal year." (Charter Section 8.03) B.Budget Prepared from Departmental Requests. The City of Denton departments shall prepare budgetary decision packages in a manner directed by the City Manager. Department directors shall indicate funding priorities. . "At least sixty (60) days before the end of each fiscal C.Deadline for Budget Submission year, the City Manager shall submit to the Council a proposed budget for the ensuing fiscal year." (Charter Section 8.03) D.Public Hearing on Budget. "The Council shall hold a public hearing on the proposed budget. Any taxpayer of the municipality may attend and may participate in the hearing, which shall be set for a date after the 15th day after the date the proposed budget is filed with the City Secretary but before the date the City Council makes its tax levy. The Council shall provide for public notice of the date, time, and location of the hearing. In addition to this notice, the City Council shall publish notice before the public hearing related to the budget in at least one newspaper of general circulation in Denton County. This notice shall be published not earlier than the thirtieth or later than the tenth day before the date of the public hearing. The City Council shall provide such other notice as may be required by state and all other applicable law. The City Council may make such changes in the budget that it considers warranted by the law or by the best interests of the municipal taxpayers and may increase or decrease the items of the budget provided the total proposed expenditures shall not exceed the total anticipated revenue." (Charter Section 8.04) . Budget development procedures will be in conformance with the State E.Truth in Taxation law outlined in the Truth in Taxation process. In the event of a tax increase, notices will be provided and a public hearing held in conformance to this State law. F.Adoption of Budget. "The budget shall be finally adopted by the favorable votes of at least a majority of all members of the Council after the conclusion of the public hearing. Should the Council take no final action at the conclusion of the public hearing and before the end of the fiscal year, the budget as submitted by the City Manager shall be deemed to have been finally adopted by the Council." (Charter Section 8.05) 10 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) G.Budget, a Public Record. The budget, budget message, and all supporting schedules shall be a public record in the office of the City Secretary open to public inspection. The City Manager shall prepare sufficient copies of the budget and budget message for distribution to interested persons. III. Budget Administration A.Balanced Budget Required. The City of Denton will develop balanced budgets in which current resources (current revenues plus fund balance) will equal or exceed current expenditures. The City will avoid budgetary procedures that balance the budget at the expense of meeting future years' expenses, such as: postponing expenditures, accruing future years' revenues, or rolling over short-term debt. The budget will provide for adequate maintenance and replacement of capital plant and equipment. . The budget will assure that B.Funding of Current Expenditures with Current Revenues current expenditures are funded with current revenues. Current operating expenses will not be capitalized or funded through the use of long-term debt. C.Use of Non-Recurring Resources. The City of Denton will use non-recurring resources to fund non-recurring expenditures. D.Performance Measures and Productivity Indicators. An annual budget where possible will utilize performance measures and productivity indicators. E.Departmental Budget Reporting. Regular monthly reporting on budgetary status will be provided by departments. The reporting will be structured to provide projected balances for the end of the year. F.Return on Investment. The Utilities shall transfer to the General Fund a return on investment based upon net Fixed Assets for the Utility System. The maximum amount to be transferred will not exceed six percent (6%) of equity in the Electric and Water/Wastewater Utility. Equity is assets net of accumulated depreciation, less the book value of any contributed capital. IV. Revenue Policies . The City will try to maintain a diversified and stable revenue system to A.Revenue Goal shelter it from short-run fluctuations in any one revenue source. B.Development of Revenue Projection. The City will estimate its annual revenues using an objective analytical process. The City will project revenues for the next two years and five years; and these projections will be updated annually. Each existing and potential revenue source will be examined annually. C.User Charges and Fees Required. User charges and fees will be established at a level related to the cost of providing the services. The City will recalculate a full cost of activities supported by user fees to identify the impact of inflation and other cost increases. The City will automatically revise user fees when necessary to adjust for the effects of inflation, program changes, and policy changes. 11 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) For Enterprise Funds, the City shall establish user fees and charges that fully support the total direct and indirect cost of the activity. Indirect costs include the cost of administration borne by other operating funds. For programs within the General Fund, the City shall establish and maintain fees for those cost activities to be supported by the user. For each supported activity, the City shall establish the level of support necessary. The fees shall be reviewed annually and adjusted when necessary to maintain the proper level. D.Tax Collection. The City will follow an aggressive policy of collecting property tax revenues. The annual level of uncollected property taxes will generally not exceed four percent (4%). E.Tax Assessment. The City will monitor the appraisal procedures of the Denton Central Appraisal District and provide necessary input to assure that sound appraisal procedures are maintained. Property will be assessed at one hundred percent (100%) of full market value. V. Reserve Policies A.Undesignated Reserve Fund Balance. The City will establish a budgeted reserve to provide for unanticipated expenditures of a nonrecurring nature, or to meet unexpected increases in service delivery costs. This reserve will be maintained at thirteen (13) percent of the General Operating Fund. End of year fund balances will be sufficient to provide working capital for the various funds that will assure a positive cash balance at all times during the year; and/or the fund balances will provide for thirty (30) to forty-five (45) days' working capital. VI. Budget Amendment and Modification . "At any time during the fiscal year, the City Manager may A.Transfer of Appropriations transfer any part of the unencumbered appropriation balance or the entire balance thereof between programs or general classifications of expenditures within an office, department, agency, or organizational unit. At any time during the fiscal year, at the request of the City Manager, the Council may by resolution transfer any part of the unencumbered appropriation balance or the entire balance thereof from one office, department, agency, or organizational unit to another." (Charter Section 8.07) B.Amending the Budget. "In case of grave public necessity, emergency expenditures to meet unusual and unforeseen conditions, which could not by diligent thought and attention have been included in the original budget, may be authorized by the affirmative vote of at least five (5) of the members of the Council as an amendment to the original budget. In every case where such amendment is made, a copy of the ordinance adopting the amendment shall be filed with the City Secretary, published in the next issue of the official newspaper of the City, and attached to the budget originally adopted." (Charter Section 8.08) C.Authority to Reduce Appropriations. The City Manager may at any time reduce appropriations for a department, office, or agency. 12 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) D.Funds Requiring Appropriations Established by Ordinance. In accordance with generally accepted accounting practices, an appropriations ordinance shall create appropriations for Government Funds. These funds include the General Fund. The remaining funds shall have budgets prepared and submitted to the City Council for approval. VII. Investment Policy A. Investment Objective and Strategy. It is the policy of the ÑCityÒ that, giving due regard to the safety and risk of investment, all available funds shall be invested in conformance with State and Federal Regulations, applicable Bond Resolution requirements, adopted Investment Policy and adopted Investment Strategy. In accordance with the Public Funds Investment Act, the following prioritized objectives (in order of importance in accordance with Section 2256.005(d) of the Act) apply for each of the CityÔs investment strategies: 1. Suitability Ï Understanding the suitability of the investment to the financial requirements of the City. Any investment eligible in the Investment Policy is suitable for all City funds. 2. Safety Ï Preservation and safety of principal. All investments shall be of high quality securities with no perceived default risk. Market price fluctuations will however occur, by managing the weighted average days to maturity for each fund type as specified. 3. Liquidity Ï To enable the City to meet operating requirements that might be reasonably anticipated, the CityÔs investment portfolio will remain sufficiently liquid. Liquidity shall be achieved by matching investment maturities with forecasted cash flow requirements and by investing in securities with active secondary markets. Short- term investment pools and money market mutual funds provide daily liquidity and may be utilized as a competitive yield alternative to fixed maturity investments. 4. Marketability Ï Securities with active and efficient secondary markets are necessary in the event of an unanticipated cash requirement. Historical market ÑspreadsÒ between the bid and offer prices of a particular security-type of less than a quarter of a percentage point shall define an efficient secondary market. 5. Diversification Ï Investment maturities shall be staggered throughout the budget cycle to provide cash flow based on the anticipated needs of the City. Diversifying the appropriate maturity structure will reduce market cycle risk. 6. Yield Ï Attaining a competitive market yield for comparable security-types and portfolio restrictions are the desired objective. The yield of an equally weighted, rolling six-month treasury bill portfolio shall be the minimum yield objective or ÑbenchmarkÒ. A secondary objective will be to obtain a yield equal to or in excess of a local government investment pool, money market mutual fund or average Federal Reserve discount rate. 13 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) The first measure of success in this area will be the attainment of enough income to offset inflationary increases. Even though steps will be taken to obtain this goal, the CityÔs staff shall constantly be cognizant of the standard of care and the investment objectives pursuant to the provisions of the amended Act, Section 2256.006(a). The Director of Fiscal Operations shall avoid any transactions that might impair public confidence in the CityÔs ability to govern effectively. The governing body recognizes that in diversifying the portfolio, occasional measured losses due to market volatility are inevitable, and must be considered within the context of the overall portfolioÔs investment return, provided that adequate diversification has been implemented. The prudence of the investment decision shall be measured in accordance with the tests set forth in Section 2256.006(b) of the Act. B. Investment Strategy forSpecificFundGroups. Each major fund type has varying cash flow requirements and liquidity needs. Therefore specific strategies shall be implemented considering the fundÔs unique requirements and the following shall be considered separate investment strategies for each of the funds mentioned below. The CityÔs funds shall be analyzed and invested according to the following major fund types: 1. Operating Funds Ï Investment strategies for operating funds and commingled pools containing operating funds have as their primary objective to assure that anticipated cash flows are matched with adequate investment liquidity. The secondary objective is to structure a portfolio, which will minimize volatility during economic cycles. This may be accomplished by purchasing high quality, short-term securities, which will compliment each other in a laddered maturity structure. A dollar weighted average maturity of 365 days or less will be maintained and calculated by using the stated final maturity date of each security. 2. Debt Service Funds Ï Investment strategies for debt service funds shall have as the primary objective the assurance of investment liquidity adequate to cover the debt service obligation on the required payment date. Securities purchased shall not have a stated final maturity date which exceeds the debt service payment date. A dollar weighted average maturity of 550 days or less will be maintained and calculated by using the stated final maturity date of each security. 3. Debt Service Reserve Funds Ï Investment strategies for debt service reserve emergency and contingency funds shall have as the primary objective the ability to generate a dependable revenue stream to the appropriate fund from securities with a low degree of volatility. Securities should be of high quality and, except as may be required by the bond ordinance specific to an individual issue, of short to intermediate-term maturities with stated final maturities not exceeding five (5) years. Volatility shall be further controlled through the purchase of securities carrying the highest coupon available, within the desired maturity and quality range, without paying a premium, if at all possible. Such securities will tend to hold their value during economic cycles. 4. Construction and Special Purpose Funds Ï Investment strategies for construction projects or special purpose fund portfolios will have as their primary objective to assure that anticipated cash flows are matched with adequate investment liquidity. These portfolios should include at least 10% in highly liquid securities to allow for 14 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET AND INVESTMENT POLICIES (continued) flexibility and unanticipated project outlays. The stated final maturity dates of securities held should not exceed the estimated project completion date. A dollar weighted average maturity of 365 days or less will be maintained and calculated by using the stated final maturity of each security. 5.Market prices for all public fund investments will be obtained and monitored through the use of Interactive Data Inc., an on-line data service or a similar qualified successor agency. 15 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY The Annual Program of Services contains specialized and technical terminology that is unique to public finance and budgeting. To assist the reader of this document in understanding these terms, a budget glossary has been included in the document. Accrual Basis. The basis of accounting under which transactions are recognized when they occur, regardless of the timing of related cash flows. Accrued Expenses. Expenses incurred but not due until a later date. Administrative Services. Administrative Services charges are allocated to all Enterprise Fund activities (e.g., electric, water/wastewater and solid waste) for indirect management and administrative support given by general fund departments. Administrative Transfer. An interfund transfer designed to recover General Fund expenditures conducted on behalf of Proprietary funds. Ad Valorem Taxes. (Current) All property, real personal, mixed tangible, intangible, annexations, additions, and improvements to property located within the taxing unitÔs jurisdiction which are subject to taxation on January 1 of the current fiscal year. Each year, by ordinance, the City Council exempts taxes on automobiles and other items from the tax levy. Following the final passage of the appropriations ordinance, City Council sets the tax rate and levy for the fiscal year beginning October 1 and continuing through the following September 30th. Ad Valorem Taxes. (Delinquent) All taxes are due on receipt of bill and are delinquent if not paid before February 1 of the fiscal year in which they are imposed, except when the taxing unit postpones the delinquency date due to late mailing of tax bills. Ad Valorem Taxes. (Penalty and interest) A delinquent tax incurs a penalty of six percent (6%) of the amount of the tax for the first calendar month it is delinquent, plus one percent (1%) for each additional month or portion of the month the tax remains unpaid prior to July 1 of the year in which it becomes delinquent. However, the delinquent tax on July 1 incurs a total penalty of twelve percent (12%) of the amount of the delinquent tax without regard to the number of months the tax has been delinquent. Appropriation.A legal authorization granted by a legislative body to make expenditures and to incur obligations for specific purposes. Appropriation Ordinance. The official enactment by the City Council to establish legal authority for City officials to obligate and expend resources. Assessed Valuation. A value that is established for real or personal property for use as a basis for levying property taxes. (Note: Property values are established by the Denton Central Appraisal District.) Bond.A written promise to pay a sum of money on a specific date at a specified interest rate. The interest payments and the repayment of the principal are detailed in a bond ordinance. The most common types of bonds are general obligation and revenue bonds. These are most frequently used for construction of large capital projects, such as buildings, streets and bridges. Budget.A plan of financial operation embodying an estimate of proposed expenditures for a given period and the proposed means of financing them. Used without any modifier, the term usually indicates a financial plan for a single fiscal year. The term "budget" is used in two senses in 16 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) practice. Sometimes it designates the financial plan presented to the appropriating body for adoption and sometimes the plan finally approved by that body. It is usually necessary to specify whether the budget under consideration is preliminary and tentative or whether it has been approved by the appropriating body. Budget Adjustments. A legal procedure utilized by the City staff and City Council to revise a budget appropriation. The City of Denton's Charter requires City Council approval through the adoption of a supplemental appropriation ordinance (which specifies both the source of revenue and the appropriate expenditure account) for any inter-departmental or inter-fund adjustments. City staff has the prerogative to adjust expenditures within a departmental budget. Budget Calendar. The schedule of key dates or milestones which the City departments follow in the preparation, adoption, and administration of the budget. Budget Document. The instrument used by the budget-making authority to present a comprehensive financial program to the City Council. Budget Message. The opening section of the budget which provides the City Council and the public with a general summary of the most important aspects of the budget, changes from the current and previous fiscal years, and the views and recommendations of the City Manager. Budgeted Funds. Funds that are planned for certain uses but have not been formally or legally appropriated by the legislative body. The budget document that is submitted for Council approval is composed of budgeted funds. Cash Basis. A basis of accounting under which transactions are recognized only when cash changes hands. Cash Management. The management of cash necessary to pay for government services while investing temporary cash excesses in order to earn interest revenue. Cash management refers to the activities of forecasting the inflows and outflows of cash, mobilizing cash to improve its availability for investment, establishing and maintaining banking relationships, and investing funds in order to achieve the highest interest and return available for temporary cash balances. Cost. (1) The amount of money or other consideration exchanged for property or services. (2) Expense. Cost Accounting. That method of accounting which provides for assembling and recording of all the elements of cost incurred to accomplish a purpose, to carry on an activity or operation, or to complete a unit of work or a specific job. Current Taxes. Taxes that are levied and due within one year. Debt Services. The City's obligation to pay the principal and interest of all bonds and other debt instruments according to a pre-determined payment schedule. Deficit. (1) The excess of the liabilities of a fund over its assets. (2) The excess of expenditures over revenues during an accounting period; or, in the case of proprietary funds, the excess of expense over income during an accounting period. Delinquent Taxes. Taxes that remain unpaid on and after the date on which a penalty for non-payment is attached. 17 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Depreciation. The process of estimating and recording the lost usefulness, expired useful life or diminution of service from a fixed asset that cannot or will not be restored by repair and will be replaced. The cost of the fixed asset's lost usefulness is the depreciation or the cost to reserve in order to replace the item at the end of its useful life. Division. An administrative segment of the City which indicates management responsibility for an operation or a group of related activities within a functional area. Divisions are the basic units of the budget upon which departments are composed. Encumbrances. Commitments related to unperformed (executory) contracts for goods or services. Enterprise Fund. A fund established to account for operations (a) that are financed and operated in a manner similar to private business enterprises--where the intent of the governing body is that the costs (expenses, including depreciation) for providing goods or services to the general public on a continuing basis be financed or recovered primarily through user charges; or (b) where the governing body has decided that periodic determination of revenues earned, expenses incurred, and/or net income is appropriate for capital maintenance, public policy, management control, accountability, or other purposes. Examples of Enterprise Funds are those for water, gas, and electric utilities; swimming pools; airports; parking garages; and transit systems. Expenditure. This term refers to the outflow of funds paid or to be paid for an asset obtained or goods and services obtained regardless of when the expense is actually paid. This term applies to all funds. Note: An encumbrance is not an expenditure. An encumbrance reserves funds to be expended. Expenses. Charges incurred (whether paid immediately or unpaid) for operation, maintenance, interest and other charges. Federal Energy Regulatory Commission (FERC). This is the federal commission governing public utilities and licensing. The commission sets the standards and guidelines for accounting and reporting. Fiscal Year. The time period designated by the City signifying the beginning and ending period for recording financial transactions. The City of Denton has specified October 1 to September 30 as its fiscal year. Fixed Assets. Assets of a long-term character which are intended to continue to be held or used, such as land, buildings, improvements other than buildings, machinery and equipment. Franchise Tax. This is a charge paid for the use of City streets and public right of way and is in lieu of all other municipal charges, fees, street rentals, pipe taxes or rentals, easement or other like franchise taxes, inspections, fees, and/or charges of every kind except only Ad Valorem and special TV, and banks). assessment taxes for public improvements (e.g., gas, telephone, cable Full-time Equivalent (FTE). A unit of measure based on the number of hours that an employee works during the fiscal year. One FTE is equal to 2080 hours. Function. A group of related activities aimed at accomplishing a major service or regulatory program for which a government is responsible. Fund. An accounting entity that has a set of self-balancing accounts and that records all financial transactions for specific activities or government functions. Eight commonly used funds in public accounting are: general fund, special revenue funds, debt service funds, capital project funds, enterprise funds, trust and agency funds, internal service funds, and special assessment funds. 18 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Fund Balance. Fund balance is the excess of assets over liabilities and is therefore also known as surplus funds. General Fund. The fund used to account for all financial resources except those required to be accounted for in another fund. General Obligation Bonds. Bonds that finance a variety of public projects such as streets, buildings, and improvements. The repayment of these bonds is usually made from the General Fund, and these bonds are backed by the full faith and credit of the issuing government. Generally Accepted Accounting Principles (GAAP). Uniform minimum standards of and guidelines to financial accounting and reporting. They govern the form and content of the basic financial statements of an entity. They encompass the conventions, rules, and procedures necessary to define accepted accounting practice at a particular time. They include not only broad guidelines of general application, but also detailed practices and procedures. They provide a standard by which to measure financial presentations. Grants. Contributions or gifts of cash or other assets from another government to be used or expended for a specified purpose, activity, or facility. Hotel/Motel Tax. A tax levied upon the cost of occupancy of any room or space furnished by any hotel where such costs of occupancy is at the rate of two dollars ($2.00) or more per day. The law authorizes a room tax of not more than seven percent (7%) of the consideration paid by the occupant of such room to the hotel. Income. A term used in proprietary fund type accounting to represent (1) revenues or (2) the excess of revenues over expenses. Interfund Transfers. Amounts transferred from one fund to another. Internal Service Fund. Funds used to account for the financing of goods or services provided by one department to another department on a cost reimbursement basis (for example, the Office Services Fund and the Equipment Services Fund). Investments. Securities and real estate held for the production of revenues in the form of interest, dividends, rentals, or lease payments. The term does not include fixed assets used in governmental operations. Levy. (Verb) To impose taxes, special assessments, or service charges for the support of governmental activities. (Noun) The total amount of taxes, special assessments, or service charges imposed by a government. Long-Term Debt. Debt with a maturity of more than one year after the date of issuance. Mixed Beverage Tax. A tax imposed on the gross receipts of a Licensee for the sale, preparation, or service of mixed beverages or from the sale of ice or non-alcoholic beverages and consumed on the premises of the permittee. Modified Accrual Basis. The accrual basis of accounting adapted to the governmental fund type spending measurement focus. Under it, revenues are recognized when they become both "measurable " and "available to finance expenditures of the current period." Expenditures are recognized when the related fund liability is incurred except for (1) inventories of materials and supplies which may be considered expenditures either when purchased or when used; (2) 19 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) prepaid insurance and similar items which need not be reported; (3) accumulated unpaid vacation, sick pay, and other employee benefit amounts which need not be recognized in the current period, but for which larger-than-normal accumulations must be disclosed in the notes to the financial statements; (4) interest on special assessment indebtedness which may be recorded when due rather than accrued, if approximately offset by interest earnings on special assessment levies; and (5) principal and interest on long-term debt which are generally recognized when due. Object Code. Expenditure classification according to the types of items purchased or services obtained; for example, personal services, materials, supplies, and equipment. Operating Budget. Plans of current expenditures and the proposed means of financing them. The annual operating budget (or, in the case of some states governments, the biennial operating budget) is the primary means by which most of the financing acquisition, spending, and service delivery activities of a government are controlled. The use of annual operating budgets is usually required by law. Even where not required by law, however, annual operating budgets are essential to sound financial management and should be adopted by every government. Operating Expenses. Proprietary fund expenses which are directly related to the fund's primary service activities. Operating Grants. Grants which are restricted by the grantor to operating purposes or which may be used for either capital or operating purposes at the discretion of the grantee. Operating Income. The excess of proprietary fund operating revenues over operating expenses. Operating Revenues. Proprietary fund revenues which are directly related to the fund's primary service activities. They consist primarily of user charges for services. Operating Transfers. All interfund transfers other than residual equity transfers. Ordinance. A formal legislative enactment by the governing board of a municipality. If it is not in conflict with any higher form of law, such as a state statute or constitutional provision, it has the full force and effect of law within the boundaries of the municipality to which it applies. The difference between an ordinance and a resolution is that the latter requires less legal formality and has a lower legal status. Ordinarily, the statutes or charter will specify or imply those legislative actions which must be by ordinance and those which may be by resolution. Revenue raising measures, such as the imposition of taxes, special assessments and service charges, universally require ordinances. Other Financing Sources. Governmental fund general long-term debt proceeds, operating transfers out, and material proceeds of fixed asset dispositions. Such amounts are classified separately from revenues. Overlapping Debt. The proportionate share of the debts of local governments located wholly or in part within the limits of the reporting government which must be borne by property within each government. Performance Audits. Examinations intended to assess (1) the economy and efficiency of the audited entity's operations and (2) program effectiveness--the extent to which program objectives are being attained. Performance Measures. Specific quantitative and qualitative measures of work performed as an objective of the department. 20 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Productivity Measures. Productivity measures should reflect how well a program is performing its activities to meet the needs of the public and the organization. They should measure productivity, effectiveness, efficiency or the impact of a service provided. While activity measures indicate "how much" activity the division/department is performing, productivity measures identify "how well" the division/department is performing. Program Description. Describes the nature of service delivery provided at this level of funding. It clearly explains how service delivery will be different from the prior budget year. Program Goals. Program goals describe the purpose or benefit the division/department plans to provide to the community and/or organizations it serves. Goals identify the end result the division/department desires to achieve with its activities, but goals are often ongoing and may not be achieved in one year. Program Objectives. Program Objectives are quantifiable steps toward accomplishing stated goals. They should have a specific time frame or measurable achievement. Objectives should be able to be reached or completed within the current fiscal year. Objective statements are not required for every activity performed, but should focus on the major steps necessary for achieving established goals. Property Tax. Property taxes are levied on both real and personal property according to the property's valuation and the tax rate. Reserve. An account to use to indicate that a portion of a fund's balance is legally restricted for a specific purpose and is, therefore, not available for general appropriation. Residual Equity Transfers. Non-recurring or non-routine transfers of equity between funds. Return on Investment. Return on Investment (ROI) involves the transfer of funds from the Utility System Fund to the General Fund on the discretionary basis which shall not be more than six percent (6%) of the net investment. Current ROI is based on 3.5% of rate revenue. The intent of the discretionary transfer is to reimburse the citizenry by contributing revenues to the General Fund, thereby easing the Ad Valorem tax burden. Return on Investment Transfer. An interfund transfer to the General Fund from the Utility System. Revenue Bonds. Bonds whose principal and interest are payable exclusively from earnings of an Enterprise Fund. In addition to a pledge of revenues, such bonds sometimes contain a mortgage on the Enterprise Fund's property. Revenues. (1) Increases in governmental fund type net current assets from other than expenditure refunds and residual equity transfers. Under NCGA Statement 1, general long-term debt proceeds and operating transfers in are classified as "other financing sources" rather than revenues. (2) Increases in proprietary fund type net total assets from other than expense refunds, capital contributions, and residual equity transfers. Under NCGA Statement 1, operating transfers in are classified separately from revenues. Sales Tax. A general "sales tax" is levied on persons and businesses selling merchandise or services in the city limits on a retail basis. The categories for taxation are defined by state law. Monies collected under authorization of this tax is for the use and benefit of the City; however, no city may pledge anticipated revenues from this source to secure the payment of funds or other indebtedness. 21 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET GLOSSARY (continued) Shared Revenues. Revenues levied by one government but shared on a pre-determined basis, often in proportion to the amount collected at the local level, with another government or class of governments. Street Cuts. These revenues are derived by the Street Department for the repairing of the street following the construction of various utility companies (e.g., gas, telephone, water and sewer). Tax Rate. The amount of tax stated in terms of a unit of the tax base; for example, $.50 per $100 (one hundred dollars) assessed valuation of taxable property. Tax Rate Limit. The maximum rate at which a government may levy a tax. The limit may apply to taxes raised for a particular purpose, or to taxes imposed for all purposes, and may apply to a single government, to a class of governments, or to all governments operating in a particular area. Overall tax rate limits usually restrict levies for all purposes and of all governments, state and local, having jurisdiction in a given area. Tax Roll. The official list showing the amount of taxes levied against each taxpayer or property. Frequently, the tax roll and the assessment roll are combined, but even in these cases the two can be distinguished. Taxes. Compulsory charges levied by a government for the purpose of financing services performed for the common benefit. This term does not include specific charges made against particular persons or property for current or permanent benefits such as special assessments. Neither does the term include charges for services rendered only to those paying such charges as, for example, sewer service charges. Transfer of Construction Bond Funds. These revenues are payments to the General Fund from the Bond Fund for General Fund labor expenditures on bond-financed projects. Trial Balance. A list of the balances of the accounts in a ledger kept by double entry with the debit and credit balances shown in separate columns. Unencumbered Balance. The amount of an appropriation that is neither expended nor encumbered. It is essentially the amount of money still available for future purchases. Workload Measures. Workload measures reflect major activities of the division/department. They indicate the amount of work that has been done in the past and projected workload levels for the current and next year. Workload measures should be able to be tracked with a reasonable amount of time and effort. 22 ÐDedicated to Quality ServiceÑ Contents Contents 215 E. M C KINNEY DENTON, TEXAS 76201 ¤ (940) 349-8200 ¤ FAX (940) 349-8236 September 2, 2003 TO THE HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL AND CITIZENS OF DENTON: I am pleased to present the adopted budget for the fiscal year 2003-04. The attached document represents the CityÔs financial plan and operations guide for the next fiscal year. It is a communications tool to inform you of the issues and challenges confronting the community. One of the more pressing challenges facing Denton and one that imposes the heaviest burden on resources is the continued growth occurring in the community. Of course, the sluggish economy has also negatively impacted our level of funding. Growth continues to increase demand for City of Denton services. DentonÔs population at the end of 2002 was estimated to be 90,200, which was a 5.13% increase for the year. Current projections indicate that DentonÔs population will continue to grow 5%-6% per year with a January 2004 population projected to be between 94,710 and 96,167. During the 2003-04 fiscal year, more than 4,500 new residents will require municipal services. Since July 2002, annexations added 413 acres to the city of Denton. Two major tracts included in this increase are Clear Creek Ranch and the Teasley Lane High School. New residential building permit activity has decreased 36% in the first half of 2003 compared to the same time last year (440 versus 691 through June). However, new commercial building permits have increased 38% compared to last year (18 versus 13 through June). Additionally, as projects from both the 1996 and 2000 Bond Elections are brought on line, more operating resources are necessary to maintain the new streets, parks, libraries, and other infrastructure improvements. Maintaining service levels for police, fire, utilities, streets, parks, libraries, and other programs, as the community continues to grow and improvements are completed, requires the commitment of additional resources. In February 2003, we presented our five-year, Long-Range Financial Forecast as part of our planning process. At that time, we anticipated an extremely tight budget year for 2003-04. Even at 9% growth in assessed valuation, we estimated a shortfall of $963,192. Since February, we have also experienced a downturn in sales tax receipts. Both the current sales tax estimate and the 2003-04 projection had to be reduced. It has taken the organization working closely together to identify 23 Contents ManagerÔs Message September2, 2003 areas for adjustments that could be made without significantly impacting the level of service to our community. The budget issues associated with rising demand and declining resources have been numerous and complex. The adopted budget basically maintains the status quo for the next fiscal year with the following significant components: No property tax rate increase No base rate increases for Electric and Water Rate increase of 4% for Wastewater retail customers Rate increase of $0.70 per month for residential Solid Waste customers Current yearÔs sales tax is estimated at 1% under last yearÔs receipts. Next yearÔs base sales tax is projected at 3% over the current estimate. Sales taxes generated by FoleyÔs and Denton Crossing are estimated at $350,000. No merit pay for employees (only Civil Service step plan increases will be awarded) No supplemental program packages are included for General Fund. The adopted budget includes total resources of $340,609,746 and expenditures of $339,198,691 and represents many months of intensive effort by the City staff, Public Utilities Board, and City Council. I would like to thank all of those who have participated in the development of this budget. This report discusses, by fund, the major issues addressed in the 2003-04 budget. MAJOR ISSUES Ï GENERAL FUND 1. GENERAL FUND RESERVE LEVEL Ï Over the years, the Denton City Council has followed a policy of maintaining a General Fund balance for emergencies. Bond rating agencies consider the level of fund balance when determining a cityÔs bond rating. In order to plan for unforeseen emergencies and place the City in a more favorable position, the 1997-98 policy level was increased from 10% to 12.5% of General Fund expenditures. In 1999-00 the percentage increased to 13%. The 2003-04 budget continues at the 13% level. A. Below is a listing of the ending unreserved balances for the past three years, a projected balance for the fiscal year ending September 30, 2003, and the proposed balance for the fiscal year ending September 30, 2004. As you can see, in years where revenues have exceeded estimates and/or expenditures have been under budget, the actual ending 24 Contents ManagerÔs Message September2, 2003 fund balances have been well over the policy levels. For those years where the actual ending fund balance has exceeded the policy level, the following yearÔs budget has included the amount as a one-time funding resource. GENERAL FUND As of As of As of EstimatedProposed 9/30/009/30/019/30/029/30/039/30/04 Ending Unreserved $8,536,438 $9,571,700 $8,033,092 $8,528,465 $8,343,303 Balance % of Total 18.51 18.20 13.64 13.77 13.00 Expenditures B. As indicated above, the fund balance is estimated to be 13.8% of budgeted expenditures on September 30, 2003. No portion of the fund balance is proposed to help finance ongoing City operations. With the reserve level above 13%, the 2003-04 budget uses $190,227 of the fund balance to cover grant matching funds and other one-time needs. These uses will reduce the projected fund balance to 13% of total expenditures. By using the fund reserve for one-time expenditures, the financial impact on future budgets will be eliminated. 2. REVENUES Ï The next major budget issue deals with General Fund revenues. A.Sales Tax Ï The largest revenue source in the General Fund is sales tax receipts. The current yearÔs estimate has been reduced to 1% below last yearÔs collection amount. The budget projects a 3% growth in base receipts over the current yearÔs revised estimate, as well as an additional $350,000 for sales tax generated by FoleyÔs and Denton Crossing. B. Property Tax Ï The second largest revenue source in the General Fund is the ad valorem tax. DentonÔs ad valorem tax rate is comprised of two components. The first is the operations and maintenance component that is used to calculate revenue for the CityÔs General Fund operations. The second component is the debt portion that is used to calculate revenue to pay the CityÔs general debt service obligations. The Denton Central Appraisal DistrictÔs certified appraisal roll shows an increase of 9.15% over the 2002 certified value and 7.61% over the final 2002 value (including supplements). This increase consists of $182,415,590 of new value added for 2003 and a $156,374,766 increase in value for existing property on the tax rolls in 2002. The budget incorporates no increase in the tax rate. The total 2003-04 ad valorem tax rate remains at $.54815/$100 valuation. 25 Contents ManagerÔs Message September2, 2003 C. Ambulance Service Ï Two years ago, Lake Cities notified the City that they desired to provide their own ambulance services and no longer contract with the Denton Fire Department. Last year, Argyle did the same, and more recently, Krum considered discontinuing their contract with the Denton Fire Department for ambulance service but reversed that decision in September. Individually, each of these cities can only provide one ambulance and at times will have overlapping emergency medical calls. In those instances when these cities were without an ambulance, the City of Denton has provided backup to them under mutual aid agreements. Unfortunately, there is generally no reciprocity. Although Lake Cities has the resources to assist us upon request during emergency situations, Argyle and Krum do not. Therefore, since the City will lose revenue associated with eliminated service to Argyle and Krum, the 2003-04 budget includes the implementation of an interlocal agreement with these cities to provide them emergency medical service backup from the Denton Fire Department. The agreement includes a guaranteed $500 per call (every time we are dispatched by them and respond, whether we provide services or not) and the right to collect any transport fees. The Denton Fire Department estimates approximately 55 calls at $500 per call for total revenue of $27,500. Transport fees from these calls are estimated to generate $6,500. D. Inspection Fees Ï In 1997, the City Council established a fee structure for Building Inspections and Consumer Health services that would recover the operating costs of those services. The 2003-04 budget includes an update of three associated fees. The current Public Works Inspection fee is 3.5% of the bonded value of construction contracts. It will increase by 1% for this year. Likewise, the Overtime Inspection fee will increase from a current charge of $50 per hour to $60 in year one, $75 per hour in year two, and $90 per hour in year three. The Right-of-way Inspection fee will increase from $35 to $50 for 2003-04. 3. COMPENSATION Ï For the second straight year, the adopted 2003-04 budget includes no shift in plan structures nor does it include any merit increases for City employees. Only pay adjustments required under Civil Service for normally scheduled step increases are budgeted. A summary of the compensation proposal is listed below: 26 Contents ManagerÔs Message September2, 2003 A. Non-Civil Service Employees No merit increases No plan structure shift B. Civil Service Employees Normally scheduled step-increases 4. PUBLIC SAFETY A. Public Safety Training Facility Ï The current year budget includes funding to purchase land and design a Fire Department Training Facility. In addition, the Police Department has available bond money to renovate the existing firearms facility. Both the Fire and Police departments are in the process of locating a joint site where a fire training facility and a future firearms facility could be located. Given the nature of these operations, a joint site may or may not be feasible, but it is staffÔs intent to look for a joint site to leverage the available funding. The current year budget includes funding to hire a dedicated Fire Training Chief in September 2003, and upon purchase of the land, staff will initiate the design of the facility. Funding for the construction of the facility is included in the 2003-04 Capital Improvement Program (CIP). Staff is also currently exploring partnerships with North Central Texas College and the University of North Texas. B. Jail Facility Ï The 2003-04 CIP includes $500,000 to renovate/expand the City jail. This high- priority project for the Police Department will enhance the security of the facility, provide additional secure cell space and holding facilities, install a closed-circuit camera system, and provide other improvements to the overall safety for jail personnel and prisoners. C. Crossing Guards Ï In an effort to reduce transportation costs, Denton Independent School District (DISD) eliminated school bus service to students living within two miles of a DISD school. This initiative required the addition of ten new school crossing guards (2.59 FTEs). The City of Denton Police Department currently administers the crossing guard program, and DISD reimburses the associated costs. These positions are included in the CityÔs 2003- 04 budget. 27 Contents ManagerÔs Message September2, 2003 5. OTHER AGENCY CONTRIBUTIONS Ï The Human Services Committee received requests totaling $795,728. The Committee made two funding level recommendations. Recommendation 1: Level funding, which maintained 2002-03 funding levels General Fund $292,670 CDBG 157,005 Total $449,675 Recommendation 2: Reduced funding General Fund $280,395 CDBG 157,005 Total $437,400 Because of the significant budget constraints as a result of the current economic conditions and declines in sales tax revenue, after extensive discussion the City Council adopted Recommendation 2 as submitted by the Human Services Committee. The $437,400 recommended for funding is 2.7% less than the amount funded in the prior year. Of the total amount recommended for funding, $157,005 will be funded by Community Development Block Grant (CDBG) contributions with the remaining $280,395 or 64% of the total funded by General Fund. The contributions to various agencies are as follows: 28 Contents ManagerÔs Message September2, 2003 HUMAN SERVICES ADVISORY COMMITTEE Funding Recommendation 2003-04 Budget 2003-04 Adopted 2002-03 2003-04 Agency Approved Requested CDBG General Fund Adult Day Care of North Texas $ 9,000 $ 12,000$ 8,455 $ 545 After School Action Site/TRAC 17,000 34,00017,000 Î AIDS Services (Food) 15,000 30,00015,000 Î Boys & Girls Clubs of Denton County Î 20,000Î Î CASA 8,000 14,000Î 8,000 ChildrenÓs Advocacy Center 10,000 12,000Î 9,650 Christian Community Action Î 5,000Î Î Communities in Schools Î 18,500Î Î Community Food Center 3,000 3,000Î 3,000 Cumberland ChildrenÓs Home Î 10,000Î Î Dee DeeÓs Little Angels Î 40,000Î Î Denton Christian Pre-School 30,000 30,000Î 30,000 Denton City-County Day School 35,000 38,000Î 35,000 Denton County Friends of the Family 36,000 45,000Î 32,400 Denton County MHMR (ASAP) Î 14,825Î Î Denton County MHMR (SIERRA) 9,000 14,520Î 9,000 Denton Family Resource Center 7,650 7,650Î 7,650 Fairhaven Retirement Home 7,500 Î Î Î Family Health Care, Inc. 30,000 30,00030,000 Î Fred Moore Day Nursery 39,000 40,000Î 39,000 Girl Scouts Î Cross Timbers Î 37,820Î Î HelpNET 22,500 40,000Î 22,500 HOPE, Inc. 30,000 30,00030,000 Î Housing Authority of the City of Denton Î 29,291Î Î Interfaith Ministries 17,250 17,2502,250 15,000 KingÓs Kids Day Kamp 19,800 28,36619,800 Î Owsley Community School Î After School 13,000 14,830Î 13,000 Owsley Community School Î Adult Education 14,750 15,612Î 14,750 Owsley Summer Playground 19,500 23,18719,500 Î PC Donations Î 30,000Î Î REACH Î 5,000Î Î Riding Unlimited 825 1,200Î Î RSVP 7,400 12,000Î 7,400 Salvation Army 15,000 25,00015,000 Î Sickle Cell Disease Association 4,500 13,177Î 4,500 SPAN 29,000 29,500Î 29,000 Walking Prayer Clubs Î 25,000Î Î TOTAL $449,675 $795,728$157,005 $280,395 29 Contents ManagerÔs Message September2, 2003 6. STREETS A. Recognizing that rail transportation will require several years of effort before service begins, and that opportunities exist to improve mobility in the short-term, the most recent service plan approved by the Denton County Transportation Authority (DCTA) includes an Enhanced Local Assistance Program (ELAP). The sales tax election in September 2003 was successful; therefore, ELAP funds will be available to member cities to facilitate the public transportation system and is intended to provide financial assistance for projects consistent with DCTAÔs enabling legislation for up to a maximum of four years, with specified limits. Funding for ELAP will be available to member cities at an amount equal to 25% of the DCTA sales and use tax collections generated from each respective city for the first four years of DCTAÔs operation. Based on a similar model used by the Dallas Area Rapid Transit system, member cities will submit a list of eligible projects to DCTA for ELAP funding approval. The sales tax will go into effect January 2004. Taxes collected by vendors in January would be paid to the City in March 2004. Governmental Accounting Standards require the City to accrue revenue and report taxes when collected, not received. Therefore, although nine months (January through September 2004) of revenue would be recorded for the 2003-04 fiscal year, we would actually receive only seven months of allocations. The adopted budget estimates nine months or $750,000 of sales tax revenue but only seven months or $583,333 in expenditures. The allocation is recorded as a reserve appropriation and will be made available for ELAP eligible street and transportation projects only as the revenue is received. B. The Teasley Lane corridor continues to experience rapid single-family housing development. Starting in 2001, efforts to widen Teasley Lane from four to six lanes resulted in funding allocations for design ($1 million by the City of Denton and Denton County) and construction ($23.4 million by the North Central Texas Council of Governments). Widening of Teasley Lane will start at Lillian Miller Parkway and end at the Swisher Road/I-35E interchange. Acquisition of right-of-way inside DentonÔs city limits is anticipated during the 2003-04 fiscal year. To facilitate this critical project, $2.7 million has been reserved in the Capital Improvement Program budget to acquire land needed for the widening of Teasley Lane. 30 Contents ManagerÔs Message September2, 2003 7. LINK Ï The City of Denton has provided public transportation services for Denton residents since 1992 through the aid of grants provided by the Federal Transportation Administration (FTA) and the Texas Department of Transportation (TxDOT). The amount of grant funds provided to the City is based on census data. Until 2003, grant funding was based on the 1990 census data, which listed Denton as a small urbanized area of less than 200,000 population. In March 2003, the FTA announced that funding would be based on the 2000 census figures and that the communities of Denton, Lewisville and Flower Mound would be grouped into a single urbanized area with a population over 200,000. FTA regulations require that Ñlarge urbanizedÒ communities with populations of more than 200,000 pay 100% of the operating costs of their public transportation systems whereas smaller, less dense, urbanized areas receive matching grant funds for both capital expenditures and operating costs. Significant legislative efforts are currently being made by a coalition of communities that fall under the new funding guidelines. At this time, it is not known whether a legislative ÑfixÒ will be implemented for the 2003-04 budget year. Since 1999, TxDOT has also reduced by more than 20% the amount of grant funding dispersed to the City for operating costs, including maintenance and fuel. Therefore, staff has identified initiatives that would offset rising costs yet require only a minor reduction in service. The two changes in the 2003-04 budget include: increasing fares and the reduction of one-hour of service on Monday through Friday as well as the elimination of holiday service. Since the inception of service in 1992, LINK has not increased fares, which currently cover less than 10 percent of the overall cost of the service. In fact, the current $0.75 per ride fare provides less than $90,000 in revenue, while overall capital and operating costs are more than $1.2 million for 2002-03. Therefore, a fare increase of $0.25 is included to bring the overall individual fare to $1.00. This increase would provide additional revenues for 2003-04 operations. The second initiative to help offset increasing operating costs and reduced grant funding is a one-hour reduction in service hours, which was initiated in July 2003, as well as the elimination of service for three holidays; Memorial Day, July 4th, and Labor Day. 8. AIRPORT Ï In January 2002, the City of Denton accepted a grant from the Texas Department of Transportation (TxDOT) for the design and construction of an Airport terminal building. This project was initially to be constructed in conjunction with the air traffic control tower; however, the two projects were separated so that completion of the tower project could be accelerated. Staff is anticipating a request for qualifications for architectural and design 31 Contents ManagerÔs Message September2, 2003 services for the Airport Terminal Building to be published in October 2003. The design contract should be awarded no later than January 2004 with construction to be initiated thereafter. The current CIP includes $700,000 that will be matched with $300,000 from TxDOT for the design and construction of a multi-purpose terminal facility of approximately 4,500 square feet. The project will enhance the image of both the Airport and the community as well as provide a public use facility on the Airport that meets ADA requirements. Additional CIP projects scheduled at the Airport in 2003-04 include the realignment of the semi-parallel taxiway. TxDOT recently provided staff with a CIP planning document indicating that the $227,000 design phase will be funded in 2003-04. This project will be a 90:10 match project with design in 2003-04 followed by the $2.2 million construction phase in 2004-05. This project will provide a true parallel taxiway that can be used as an alternate safety runway and will include a full taxiway lighting system. Other capital projects identified for action at the Airport in 2003-04 are the expansion of the Terminal Apron and the extension of an auxiliary taxiway for development purposes. Similar to the taxiway project, these projects will be based on a 90:10 match and the city match is estimated at $860,000 and $350,000, respectively. Federal funding for these projects was identified through a $2.0 million earmark secured by Congressman Michael Burgess in the 2003 federal budget. The remaining funds will most likely be applied to the proposed runway extension; however, this will require further coordination with the Texas Department of Transportation (TxDOT), Aviation Division. 9. SERVICE REDUCTIONS A. Parks and Recreation Ï Due to the large amount of acreage and number of projects which have recently been added to the parks inventory without the ability to fund adequate maintenance, staffing, and equipment, maintenance standards system-wide have been lowered. Class A parks (e.g., Civic Center, athletic fields, medians) will be mowed on a 10-14Ïday cycle, rather than weekly. Class B neighborhood parks will be mowed on a 21-day cycle, rather than bi-weekly. Class C acres will be mowed on a 6-8 week cycle, rather than monthly. Approximately 35 acres in the system have been downgraded to class D and no longer mowed. Based on adopted standards, an additional 13 full-time equivalent (FTE) positions would be required to maintain existing levels. Other service reductions include reducing recreation center hours by 5 hours per week at each center as well as deferring the resurfacing of 2 tennis courts for one year. One vacant Recreation Leader position will remain unfilled for 2003-04. Responsibilities will be 32 Contents ManagerÔs Message September2, 2003 supplemented, when possible, by existing staff. These reductions also affect staffing available for special events and emergency callouts. B. Library Ï The 2003-04 budget includes facility costs associated with the newly opened North Branch Library. In an effort to delay additional personnel cost and take full advantage of the timing of the upcoming renovation of the Emily Fowler Library, personnel previously housed at the Fowler facility were temporarily relocated to staff the North Branch Library. In order to offset some of the additional facility costs from bringing the North Branch on line, Sunday service hours were reduced. Only the larger North Branch facility will be opened on Sunday afternoons, and South Branch Library staff will join the rotation of personnel assigned to Sunday service there. 10. OTHER SERVICES A. Contingency Accounts Ï Due to revenue shortfalls, City Council contingency accounts for 2003-04 are reduced by half. The City ManagerÔs contingency, which was reduced by one half in 2002-03, has been reduced an additional $25,000 for 2003-04. B. Vehicles Ï The 2003-04 adopted General Fund budget includes only three scheduled replacements and five additions of vehicles or equipment. Again, this is the second year in a row where this strategy has been employed. The five equipment/vehicle additions are part of the Parks CIP which will support the maintenance of the additional Parks properties, added as part of the 2000 CIP. The three replacements in General Fund are two mowers for Parks Maintenance Operations and a van for Public Information to replace the current 14-year-old vehicle. C. Outreach Grant Ï The Texas State Library and Archive Commission grant to provide outreach library programs and services to children who are unable to access library facilities expires in August 2003. The Books-to-Share Outreach Coordinator position previously funded by the grant is now recorded in the Youth Services Division of the Library Services Department. MAJOR ISSUES Ï TOURIST AND CONVENTION FUND The Tourist and Convention Fund reports the receipt and distribution of the CityÔs Hotel Occupancy Tax, which is levied at 7% of room rental rates. The Hotel Occupancy Tax Committee has made significant enhancements to the process for allocating hotel occupancy taxes this year. 33 Contents ManagerÔs Message September2, 2003 MAJOR ISSUES Ï TECHNOLOGY SERVICES FUND The 2003-04 budget reflects the ongoing commitment of resources for technological advancements. Funding is included for licensing and maintenance costs associated with the Public Safety, Tax, Municipal Court, Building Inspections, Payroll, Financial, Geographic Information System (GIS), E-Government, Traffic Control, Utility Work Order, Solid Waste Trash Flow, Library, and Recreation systems. MAJOR ISSUES Ï MATERIALS MANAGEMENT FUND The adopted budget for Materials Management reflects the continued increase in utility-related and bond construction projects. This increased activity is reflected by the increase in inventory expenditures. Last year, vacancies in other areas were shifted to address the critical staffing shortage in Materials Management. No changes in staffing are included for 2003-04. MAJOR ISSUES Ï FLEET SERVICES FUND This yearÔs Fleet Services budget reflects an increase in bus maintenance revenues and expenses as a result of the partnership with the University of North Texas for LINK to operate and maintain the campus bus system. There are no other significant changes in the Fleet Services Fund for fiscal year 2003-04. MAJOR ISSUES Ï RECREATION FUND The Recreation Fund includes fee-based recreation programs and activities. Fees recover the costs associated with the programs they support. Water Works Park and the Denton Independent School District (DISD) Natatorium opened to the public on June 18, 2003. The Aquatic Center Complex is a joint partnership between the City of Denton and DISD. The City of Denton serves as the managing partner of this facility. The first season is underway with an estimated average daily attendance of 1,500. The Civic Center Pool is reported in the Recreation Fund for 2003-04. The activity fees for admissions, programs, and rentals will be adjusted to recover associated costs. MAJOR ISSUES Ï POLICE CONFISCATION FUND The Police Confiscation Fund was established to record the receipt of the confiscated contraband and the expenditures funded by that revenue as approved by the courts. 34 Contents ManagerÔs Message September2, 2003 MAJOR ISSUES Ï UTILITIES The 2003-04 adopted Utilities operating budget (Electric, Water, Wastewater, and Solid Waste), as approved by the Public Utilities Board, includes revenues of $235,848,615 and expenses of $234,867,342. The budget includes the appropriation of $72,432,884 in Electric, Water, Wastewater, and Solid Waste fund reserves for contingency, rate stabilization, and other uses. Electric, Water, and Wastewater service revenues are based primarily on commodity sales or usage forecasts. No base rate changes are proposed for Electric or Water retail customers. For Electric, the energy cost adjustment (ECA) rate is budgeted at an average of $0.035. Retail rates for Wastewater customers were approved to increase by 4%. Various Solid Waste rate increases have also been approved in the adopted budget. ELECTRIC SUMMARY The format of the adopted budget has been changed in order to meet the challenge of deregulation. This new format has been selected to provide financial information commensurate to that which is publicly available from other municipal and investor-owned utilities operating in Texas. The total 2003-04 Electric budget equals $166,033,700. 1. Rates Ï The adopted 2003-04 Electric budget includes no base rate changes. Below is a table outlining historic ECA rates for the previous two years: Months ECA Rate FY 01 January Ï March $0.0350 FY 01 April Ï September $0.0400 FY 02 October Ï December $0.0300 FY 02 January Ï March $0.0250 FY 02 April Ï September $0.0250 FY 02 October Ï January $0.0250 FY 03 February Ï March $0.0280 FY 03 April Ï June $0.0400 FY 03 July Ï Present $0.0470 2. Position Changes Ï The 2003-04 Electric budget adopted a net increase of one position from 108.50 to 109.50. The new position is a substation technician journeyman in Electric Substations. WATER SUMMARY The 2003-04 Water Department budget projects water sales of 5.799 billion gallons of treated water to retail customers, and 70 million gallons of treated water to wholesale customers. Total water sales 35 Contents ManagerÔs Message September2, 2003 of 5.870 billion gallons are projected in 2003-04 versus the 6.436 billion gallons estimated in 2002-03. Retail treated water sales are projected to increase in the 2003-04 budget. The overall decrease in projected water sales is the result of no raw water being purchased by the Upper Trinity Regional Water District (UTRWD) in 2003-04. The 2003-04 budget includes gross revenues of $33,338,862 and expenses of $33,119,183. Included in the budget is the appropriation of reserve funds of $8.027 million for operations and maintenance, development plan lines, capital construction, impact fee capital expenditures, rate stabilization reserves, and one capital improvement project. Impact fees are projected to generate approximately $2,759,400 during 2003-04. These fees, maintained in a separate account, will be used to help offset the cost of adding new treatment capacity to the existing Spencer Water Plant and the Lake Ray RobertÔs Water Plant. 1. Rates Ï The adopted 2003-04 Water budget includes no rate changes for retail customers. 2. Position Changes Ï The 2003-04 Water Department budget includes a net increase of one FTE, increasing from 113.71 to 114.71. One plant operator was added to the Lake Ray Roberts Water Treatment Plant. 3. Return on Investment (ROI)/Franchise Fee Ï The 2003-04 adopted budget includes a 3.5% ROI and a 4.0% franchise fee payment to the General Fund. The total 2003-04 ROI/franchise fee transfer based on projected rate revenues is budgeted at $1.583 million. 4. Debt Requirements Ï The adopted budget includes a projected bond sale of $9.5 million to finance distribution/transmission projects. WASTEWATER SUMMARY The 2003-04 Wastewater Department budget projects collection and treatment of 5.583 billion gallons of wastewater versus 5.354 billon gallons estimated for 2002-03. Billed Wastewater volumes are projected at 3.511 billion gallons in 2003-04, versus 3.336 billion gallons estimated in 2002-03. The total budget includes gross revenues of $22,325,637 and expenses of $22,235,351. The budget appropriates reserves of $3.843 million for operations and maintenance, development plan lines, capital construction, impact fee capital expenditures, and rate stabilization reserves. Impact fees of $748,650 are expected to be collected in 2003-04. Impact feeÏeligible projects include expansion of the Pecan Creek Water Reclamation Plant, the new Clear Creek Water Reclamation Plant, Cooper Creek Lift Station and several major interceptor projects, including Cooper and Pecan Creeks. 36 Contents ManagerÔs Message September2, 2003 During the most recent Texas Legislative Session, H.B. 2425 was introduced exempting state agencies from paying drainage fees. Due to the passage of this bill, the Drainage Division reduced their original revenue projections for 2003-04 by approximately $252,000. Current options are being explored to offset this loss of revenue. 1. Rates Ï The Wastewater budget in 2003-04 includes a 4% rate increase for retail customers in 2003-04. 2. Position Changes Ï The 2003-04 Wastewater budget proposes no increase in FTEs. 3. Return on Investment (ROI)/Franchise Fee Ï The 2003-04 budget includes a 3.5% ROI and a 4.0% franchise fee payment to the General Fund. The total ROI/franchise fee transfer is budgeted at $1.329 million in 2003-04. 4. Debt Requirements Ï No bond sale is projected for Wastewater or Drainage in 2003-04. SOLID WASTE SUMMARY The adopted 2003-04 Solid Waste Department budget forecasts the collection of 167,887 tons of solid waste, versus the 133,902 tons estimated for the 2002-03 fiscal year. The 2003-04 budget includes revenues of $14,150,416, which includes $897,929 in reserve appropriations. Expenses are budgeted at $13,479,108. Revenues are projected to increase for residential and commercial collection services primarily due to growth in the number of customers served, although the budget also includes a rate increase for residential and commercial customers. Included in this yearÔs budget is $700,000 of revenue generated from the acceptance of outside solid waste into the landfill. 1. Rates Ï The 2003-04 Solid Waste budget includes a residential rate increase of $0.70 per month. Commercial collection service rates increase for front-load, side-load, and roll-off containers. The landfill rate is budgeted to increase $1.25 per ton. 2. Position Changes Ï The 2003-04 Solid Waste budget proposes no increase in FTEs. 3. Franchise Fees Ï The 2003-04 budget includes a 4% franchise fee payment of $522,288 to the General Fund. 4. Debt Requirements Ï The adopted budget includes a projected bond sale of $0.575 million to finance containers and landfill projects. 37 Contents ManagerÔs Message September2, 2003 This concludes the list of major issues addressed in the adopted 2003-04 budget. Although austere, I believe the adopted budget continues to provide the necessary programs to meet the immediate needs of our growing community. Michael A. Conduff City Manager MAC/rm Attachment 38 Contents Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 (1) RESOURCES ACTUALBUDGETESTIMATE *ADOPTED General Fund 57,447,790$ 61,914,053$ 60,791,705$ 64,179,252$ General Debt Service Fund 9,244,414 9,833,866 9,803,866 10,424,589 Electric Fund94,840,520 160,763,330 168,346,494 166,033,700 Water Fund25,944,925 34,430,328 29,982,091 33,338,862 Wastewater Fund17,135,750 20,673,536 18,986,531 22,325,637 Solid Waste Fund10,813,340 12,499,687 12,843,903 14,150,416 Building Inspections Fund **1,748,338 - - - Technology Services Fund 5,641,165 7,391,248 7,391,248 6,806,927 Materials Management Fund5,933,048 9,431,855 9,370,399 10,232,916 Motor Pool Fund 5,062,540 4,581,418 4,581,418 4,763,565 Fleet Services Fund 3,456,871 4,174,137 3,943,652 4,112,407 Recreation Fund 1,313,597 2,911,206 2,570,687 3,263,220 Tourist & Convention Fund 840,000882,974 832,114 803,749 Emily Fowler Library Fund132,490 99,686 104,432 112,000 Police Confiscation Fund 37,671 88,600 64,850 62,000 TOTAL RESOURCES$ 329,632,950239,635,433$ 329,613,390$ 340,609,240$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED General Fund57,447,790$ 61,914,053$ 60,791,705$ 64,179,252$ General Debt Service Fund9,244,414 9,833,866 9,803,866 10,424,589 Electric Fund94,840,520 160,763,330 109,181,539 166,033,700 Water Fund24,309,897 33,867,836 29,981,145 33,119,183 Wastewater Fund17,135,750 20,097,547 18,910,016 22,235,351 Solid Waste Fund10,813,340 12,499,687 12,234,281 13,479,108 Building Inspections Fund **1,748,338 - - - Technology Services Fund 5,641,165 7,391,248 7,391,248 6,806,927 Materials Management Fund5,933,048 9,431,855 9,370,399 10,232,916 Motor Pool Fund3,787,925 4,428,559 4,373,038 4,334,289 Fleet Services Fund3,203,048 4,058,872 3,943,652 4,112,407 Recreation Fund1,257,976 2,911,206 2,570,687 3,263,220 Tourist & Convention Fund881,045 840,000 829,121 803,749 Emily Fowler Library Fund132,490 99,686 99,000 112,000 Police Confiscation Fund27,301 88,600 64,850 62,000 TOTAL EXPENDITURES$ 328,226,345236,404,047$ 269,544,547$ 339,198,691$ * Estimate as of May, 2003 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. (1) Resources may include the use of fund balances and/or reserves. 39 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET SUMMARY EXPENDITURES BY CLASSIFICATION 2003-04 GENERAL DEBTSOLID CATEGORYGENERAL *SERVICEELECTRICWATERWASTEWATERWASTE Personal Services46,788,84$ -3$ -$ 6,012,741$ 4,093,71$ 4,986,519$ 2 1,522,498 710,000 -0 Purchased Power- - 83,087,72 Materials & -9 - 1,313,54 723,048 298,3090 Supplies1,299,04 Maintenance & Repair2,137,96 -2 - 948,11 842,175 169,1098 -6 - 108,901 84,75 114,445 5 Insurance534,26 28,2096 20,94 0 Miscellaneous1,145,981 - - 43,86 -5 - 2,224,051 2,640,77 2,986,7259 Operations8,207,76 -3 - 354,69 337,000 -0 Fixed Assets279,44 Return on Investment - - - 738,63 615,1790 - 713,425 522,282 8 Franchise Fees- - - 844,13 -9 11,761,571 8,385,29 2,712,4007 Debt Service- 10,424,58 Inventory Purchases- - - - - - Transfers3,785,94 -3 - 7,246,44 3,061,785 1,668,3649 Tourist & Convention- - - - - - Electric Fund- - 82,945,97 -2 - - TOTAL$ 10,424,58964,179,252$ 166,033,700$ 33,119,183$ 22,235,351$ 13,479,108$ *The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. ** Other Funds include the Emily Fowler Library Fund, the Police Confiscation Fund, and the Tourist & Convention Fund. 40 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES BUDGET SUMMARY EXPENDITURES BY CLASSIFICATION 2003-04 TECHNOLOGYMATERIALSMOTORFLEETOTHER SERVICES MANAGEMENTPOOLSERVICESRECREATIONFUNDS **TOTAL $ 842,242,439,313$ -8$ 938,89$ 1,650,895$ -9$ 67,753,17$ 0 8 -- - - - - 85,320,21 28,26391,293 -4 49,85 465,840 25,358 4,594,5510 18,131,177,348 -0 23,20 50,680 -0 5,366,72 2 9,1192 - 16,91 11,147 -5 896,24 0 16,69 6 900- - - - - 1,239,89 102,022 -0 171,07 695,2592 126,77 19,039,932 5 1,885,49 45,000 17,500 21,870 4,455,5118 -- 3,400,00 -- - - - - 1,353,80 9 5 -- - - - - 2,079,84 48,6790 589,69 192,2213 126,67 -0 34,788,39 0 547,27 9,015,00- -0 2,410,32 -5 - 11,425,32 5 344,596 264,926 245,2197 - 17,135,35 8 168,55349,519 -- - - - 803,749 803,749 -- - - - - 82,945,97 2 $ 10,232,9166,806,927$ 4,334,289$ 4,112,407$ 3,263,220$ 977,749$ 339,198,691$ 41 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROJECTED APPROPRIABLE FUND BALANCES 2003-04 APPROPRIABLEESTIMATEDESTIMATED (1) FUND BALANCE REVENUESEXPENDITURES * 10-1-022002-032002-03 General Fund **8,910,198$ 60,409,972$ 60,791,705$ General Debt Service Fund934,406 9,110,755 9,803,866 Electric Fund 5,149,041 104,634,018 109,181,539 WaterFund 25,372,09110,154,077 29,981,145 Wastewater Fund2,408,371 17,986,531 18,910,016 Solid Waste Fund1,276,369 11,694,094 12,234,281 gy Services Fund 700,054 7,342,986 7,391,248 Technolo Materials Management Fund705,099 9,284,330 9,370,399 Motor Pool Fund 1,350,658 4,581,418 4,373,038 Fleet Services Fund 3,941,97339,659 3,943,652 Recreation Fund306,680 2,570,687 2,570,687 Tourist & Convention Fund6,756 832,114 829,121 Emily Fowler Library Fund58,870 104,432 99,000 Police Confiscation Fund77,754 54,000 64,850 TOTAL$ 257,919,40132,077,992$ 269,544,547$ * Estimate as of May 2003 g Inspections Fund was combined with the General Fund for the 2002-03 budget year ** The Buildin to comply with GASB 34 requirements. (1) Appropriable fund balance reflects working capital available for appropriation and includes an appropriation of reserves. 42 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROJECTED APPROPRIABLE FUND BALANCES 2003-04 PROJECTEDADOPTEDADOPTEDPROJECTED APPROPRIABLEBUDGETEDBUDGETEDAPPROPRIABLE (1)(1) FUND BALANCE FUND BALANCE REVENUESEXPENDITURES 9-30-032003-042003-049-30-04 $ 63,994,0908,528,465$ 64,179,252$ 8,343,303$ 10,191,443241,295 10,424,589 8,149 166,033,700601,520 166,033,700 601,520 33,338,8625,545,023 33,119,183 5,764,702 22,325,6371,484,886 22,235,351 1,575,172 13,252,487736,182 13,479,108 509,561 6,751,333651,792 6,806,927 596,198 10,148,060619,030 10,232,916 534,174 4,763,5651,559,038 4,334,289 1,988,314 4,112,40737,980 4,112,407 37,980 3,260,280306,680 3,263,220 303,740 794,0009,749 803,749 - 112,00064,302 112,000 64,302 38,00066,904 62,000 42,904 $ 339,115,86420,452,846$ 339,198,691$ 20,370,019$ 43 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POSITION SUMMARY 2003-04 4 PERSONNEL 2001-022002-032002-032003-0 Full-Time Equivalents(FTE)ACTUALBUDGETESTIMATE *ADOPTED General Government15.00 15.00 15.00 15.00 Internal Audit1.50 1.50 1.50 1.50 Legal Administration10.00 10.00 10.00 10.00 Municipal Judge3.00 3.00 3.00 3.00 (1) Police 180.14178.14 180.14 182.73 Animal Services8.00 8.00 8.00 8.00 Code Enforcement7.00 7.00 7.00 7.00 Fire151.25 166.25 152.25 152.25 Airport4.50 4.50 4.50 4.50 Traffic & Street Operations39.00 39.00 39.00 38.00 Planning Department16.00 16.00 15.00 15.00 (2) Building Inspections 19.00- 19.00 19.00 Engineering 44.0044.00 45.00 45.00 (3) Parks & Recreation 86.5686.56 86.56 89.47 Economic Development7.00 7.00 7.00 7.00 Facilities Management15.00 15.00 15.00 15.00 Fiscal & Municipal Services49.25 49.25 49.25 49.25 Library41.50 41.50 41.50 42.50 Human Resources15.00 15.00 15.00 15.00 TOTAL GENERAL FUND 727.70691.70 713.70 719.20 * Estimate as of May, 2003 (1) Police includes the addition of 2.59 FTEs for school crossing guards. (2) The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. (3) Parks and Recreation added 5 FTEs and 2.08 FTEs were transferred to the Recreation Fund for operation of the Civic Center Pool. 44 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POSITION SUMMARY 2003-04 4 PERSONNEL 2001-022002-032002-032003-0 Full-Time Equivalents(FTE)ACTUALBUDGETESTIMATE *ADOPTED Electric Fund107.50 108.50 108.50 109.50 Water Fund112.71 113.71 113.71 114.71 Wastewater Fund76.00 79.12 79.12 79.12 Solid Waste Fund88.50 88.50 88.50 88.50 (2) Building Inspections Fund -19.00 - - Technology Services Fund34.75 33.75 33.75 33.75 Materials Management Fund13.00 15.00 15.00 15.00 Fleet Services Fund18.50 19.50 20.50 20.50 Recreation Fund30.61 49.81 49.81 62.87 TOTAL OTHER FUNDS 500.57507.89508.89523.95 TOTAL ALL FUNDS 1,235.591,192.27 1,222.59 1,243.15 * Estimate as of May, 2003 (2) The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 45 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Ad Valorem Taxes11,193,157$ 12,968,297$ 13,052,958$ 14,588,962$ Sales Tax15,875,934 16,497,922 15,718,263 16,539,811 Franchise Agreements4,790,720 4,949,839 5,046,915 5,634,581 Total Other Taxes194,937 202,000 229,200 230,206 Service Fees4,852,845 6,828,062 6,305,613 6,474,110 Fines and Fees3,523,820 3,914,500 3,755,828 4,031,800 Licenses and Permits91,050 1,288,940 1,454,415 1,432,266 Miscellaneous Revenues1,933,575 2,096,952 1,905,991 2,294,586 Transfers13,668,735 12,589,911 12,940,789 12,767,768 TOTAL REVENUES$ 61,336,42356,124,773$ 60,409,972$ 63,994,090$ Use of Reserves1,323,017 577,630 381,733 185,162 TOTAL RESOURCES$ 61,914,05357,447,790$ 60,791,705$ 64,179,252$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *PROPOSED Personal Services41,727,772$ 45,891,920$ 45,298,564$ 46,788,843$ Materials & Supplies1,307,700 1,282,329 1,337,081 1,299,049 Maintenance & Repairs1,819,817 1,827,784 2,019,783 2,137,962 Insurance372,269 79,638 83,751 534,266 Miscellaneous535,655 572,060 564,371 1,145,981 Operations7,812,896 7,497,476 7,029,402 8,207,765 Transfers3,604,124 4,528,937 4,351,910 3,785,943 Fixed Assets267,557 233,909 106,843 279,443 TOTAL EXPENDITURES$ 61,914,05357,447,790$ 60,791,705$ 64,179,252$ PERSONNEL 2001-022002-032002-032003-04 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *PROPOSED Service/Maintenance 50.00 50.00 50.00 55.00 Office/Clerical80.75 84.75 84.75 83.75 Technical/Paraprofessional138.00 150.00 150.00 151.00 Professional88.00 90.00 91.00 92.00 Management/Supervision52.00 53.00 52.00 51.00 Sworn Public Safety264.00 281.00 267.00 267.00 Temporary/Seasonal18.95 18.95 18.95 19.45 TOTAL PERSONNEL 727.70691.70 713.70 719.20 * Estimate as of May, 2003 **The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 46 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCES & EXPENDITURES RESOURCES $64,179,252 Return on Miscellaneous Payment in Lieu of Investment Revenue Taxes Licenses and 1.1% 3.6% 1.0% Permits 2.2% Transfers Fines and Fees 17.8% 6.3% Reserves Service Fees 0.3% 10.1% Other Taxes 0.3% Ad Valorem Taxes 22.7% Franchise Agreements 8.8% Sales Tax 25.8% EXPENDITURES $64,179,252 Fixed Assets Transfers 0.5% Operations 5.9% 12.8% Miscellaneous 1.8% Insurance 0.8% Maintenance & Repair 3.3% Personal Services Materials & 72.9% Supplies 2.0% 47 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Ad Valorem Taxes7,699,986$ 7,776,959$ 7,776,959$ 8,038,373$ Transfers In994,128 1,265,430 1,333,796 2,153,070 TOTAL REVENUES$ 9,042,3898,694,114$ 9,110,755$ 10,191,443$ Use of Reserves550,300 791,477 693,111 233,146 TOTAL RESOURCES$ 9,833,8669,244,414$ 9,803,866$ 10,424,589$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Debt Service9,229,414$ 9,783,866$ 9,783,866$ 10,404,589$ Paying Agent Fees15,000 50,000 20,000 20,000 TOTAL EXPENDITURES$ 9,833,8669,244,414$ 9,803,866$ 10,424,589$ * Estimate as of May, 2003 48 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ESTIMATED AD VALOREM TAX COLLECTIONS & DISTRIBUTION 2003-04 Assessed Valuation for 20023,703,412,515$ Gain in Value338,790,356 Net Assessed Valuation for 20034,042,202,871$ Tax Rate Per $100 Valuation x 0.54815 $ 22,157,335 Estimated Collections x 100% TOTAL ESTIMATED REVENUE$ 22,157,335 TAX RATE PER $100 AMOUNT DISTRIBUTION2002-032003-042003-04PERCENT General Fund0.33816$ 0.34928$ 14,118,962$ 63.72% General Debt Service Fund0.20999 0.19887 8,038,373 36.28% TOTAL$ 0.548150.54815$ 22,157,335$ 100.00% 49 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Operating Revenues90,617,113$ 91,394,335$ 100,884,018$ 104,225,053$ g Revenues3,273,069 4,287,384 3,750,000 2,143,692 Non-Operatin Use of Reserves950,338 65,081,611 63,712,476 59,664,955 TOTAL RESOURCES$ 160,763,33094,840,520$ 168,346,494$ 166,033,700$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Fuel and Purchased Power69,869,178$ 71,663,414$ 79,859,996$ 83,087,728$ Operation and Maintenance13,596,453 14,990,770 15,447,781 15,254,446 Payments in Lieu of Taxes5,957,025 6,025,204 6,187,787 6,571,985 g Expenditures5,417,864 7,685,976 7,685,975 8,582,233 Non-Operatin Use of Reserves- 60,397,966 - 52,537,308 TOTAL EXPENDITURES$ 160,763,33094,840,520$ 109,181,539$ 166,033,700$ Excess Resources Over Expenditures-$ -$ 59,164,955$ -$ 4 PERSONNEL2001-022002-032002-032003-0 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance3.00 6.00 6.00 6.00 Office/Clerical9.00 9.00 9.00 9.00 Technical/Paraprofessional76.00 74.00 74.00 74.00 Professional7.00 7.00 7.00 8.00 gement/Supervision12.00 12.00 12.00 12.00 Mana Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 108.50107.50 108.50 109.50 * Estimate as of May, 2003 g used to provide financial information in a manner that is commensurate to This format is bein what is publicly available from other municipal utilities and investor-owned utilities operating in Texas. 50 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCES & EXPENDITURES RESOURCES $166,033,700 Use of Reserves 35.9% Operating Non-Operating Revenues Revenues 62.8% 1.3% EXPENDITURES 0 $166,033,70 Use of Reserves 31.6% Fuel and Purchased Power 50.0% Non-Operating Expenditures 5.2% Payments in Lieu of Taxes Operation and 4.0% Maintenance 9.2% 51 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Interest Operating/Nonoperating$ 982,507663,156$ 884,256$ 559,377$ Water Sales Residential8,091,602 9,240,067 9,341,346 9,915,961 Water Sales Commercial8,845,572 10,539,375 10,103,402 10,605,213 Water Sales Government1,218 2,000 - 2,000 Water for Resale1,436,694 440,145 757,853 194,171 Other Water739,319 396,120 415,117 439,868 General Fund Transfer124,925 142,942 123,942 193,138 Electric Fund Transfer1,463,127 2,048,344 2,048,344 1,773,656 Wastewater Fund Transfer764,142 996,692 996,691 949,944 Solid Waste Fund Transfer415,170 701,136 701,140 678,534 TOTAL REVENUES$ 25,489,32822,544,925$ 25,372,091$ 25,311,862$ Use of Reserves3,400,000 8,941,000 4,610,000 8,027,000 TOTAL RESOURCES$ 34,430,32825,944,925$ 29,982,091$ 33,338,862$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Water Administration860,385 1,354,049 746,134 1,395,415 Water Production2,643,459 3,852,597 3,554,747 4,611,638 Water Distribution 1,895,896 7,054,258 4,513,116 5,933,544 g 1,582,150766,802 1,527,664 1,599,370 Water Meterin Water Laboratory205,503 235,636 223,444 267,303 Utilities Administration647,460 835,876 730,344 946,638 Customer Service2,100,291 2,754,426 2,440,941 3,146,935 g 269,834213,030 242,688 357,511 Safety & Trainin Miscellaneous 14,977,071 15,929,010 16,002,067 14,860,829 TOTAL EXPENDITURES$ 33,867,83624,309,897$ 29,981,145$ 33,119,183$ 4 PERSONNEL 2001-022002-032002-032003-0 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance20.00 21.00 20.00 20.00 Office/Clerical28.00 29.00 29.00 29.00 Technical/Paraprofessional36.50 38.50 39.50 40.50 Professional13.25 11.25 11.25 11.25 gement/Supervision12.50 12.50 12.50 12.50 Mana Temporary/Seasonal2.46 1.46 1.46 1.46 TOTAL PERSONNEL 113.71112.71 113.71 114.71 * Estimate as of May, 2003 52 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURE SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services5,066,114$ 6,330,157$ 5,917,434$ 6,012,741$ Purchased Power904,152 1,544,600 1,221,870 1,522,490 Materials & Supplies985,297 1,201,962 1,177,089 1,313,548 Maintenance & Repair585,087 1,036,110 999,520 948,115 Insurance70,716 78,313 76,472 108,901 Miscellaneous9,791 44,490 41,806 43,866 Operations1,352,611 3,568,775 2,863,877 2,224,051 Fixed Assets407,613 4,206,419 1,831,010 354,690 Return on Investment 596,914 699,313 699,946 738,630 Franchise Fee682,187 799,215 799,938 844,135 Debt Service9,555,416 11,819,579 11,819,579 11,761,571 Administrative Transfer to General Fund1,307,719 1,326,894 1,320,595 1,149,216 Transfer to Technology Services Fund213,167 748,359 748,359 751,712 jects2,063,169 - - 4,817,934 Transfer for Capital Pro Other Transfers509,944 463,650 463,650 527,583 TOTAL EXPENDITURES$ 33,867,83624,309,897$ 29,981,145$ 33,119,183$ WATER EXPENDITURES 3 $33,119,18 Administrative Franchise FeeDebt Service Return on Transfer to General 2.5%35.5% Investment Fund 2.2% 3.5% Fixed Assets 1.1% Transfer to OperationsTechnology 6.7%Services Fund 2.3% Miscellaneous 0.1% Insurance Transfer for Capital 0.3% Projects 14.5% Maintenance & Repair Other Transfers 2.9% 1.6% Personal Services Materials & Supplies Purchased Power 18.2% 4.0% 4.6% * Estimate as of May, 2003 53 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Interest Operating$ 973,076409,420$ 941,000$ 448,853$ Wastewater Residential5,020,733 5,102,315 5,207,026 5,605,663 Wastewater Commercial5,686,092 6,970,961 6,190,536 6,683,266 gation- 93,677 34,000 80,400 Wastewater Effluent Irri Wastewater Wholesale1,020,660 1,024,863 1,024,863 1,075,426 Wastewater Industrial Waste Fees176,183 408,000 34,000 65,278 Other Wastewater519,235 732,871 662,107 743,647 ge Fees2,363,614 3,653,048 3,652,999 3,537,982 Draina Transfer In - Other237,350 239,725 240,000 242,122 TOTAL REVENUES$ 19,198,53615,433,287$ 17,986,531$ 18,482,637$ Use of Reserves1,702,463 1,475,000 1,000,000 3,843,000 TOTAL RESOURCES$ 20,673,53617,135,750$ 18,986,531$ 22,325,637$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Wastewater Administration686,188$ 1,019,711$ 691,232$ 1,368,936$ Water Reclamation2,442,539 2,921,112 2,745,008 3,016,574 Wastewater Collection 1,475,922 2,524,985 1,913,090 2,308,245 Beneficial Reuse858,716 936,412 893,153 840,761 Wastewater Laboratory390,387 425,397 391,731 466,500 Industrial Pretreatment395,191 459,274 448,918 494,364 Drainage1,297,903 1,615,884 1,597,746 1,637,450 Watershed Protection- 222,758 212,799 231,432 Drainage Miscellaneous1,765,709 1,771,597 1,771,595 1,901,557 Miscellaneous 7,823,195 8,200,417 8,244,744 9,969,532 TOTAL EXPENDITURES$ 20,097,54717,135,750$ 18,910,016$ 22,235,351$ 4 PERSONNEL2001-022002-032002-032003-0 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance25.00 24.00 24.00 24.00 Office/Clerical2.00 3.00 3.00 3.00 Technical/Paraprofessional34.50 36.50 36.50 36.50 Professional5.50 6.50 6.50 6.50 gement/Supervision6.50 6.50 6.50 6.50 Mana Temporary/Seasonal2.50 2.62 2.62 2.62 TOTAL PERSONNEL 79.1276.00 79.12 79.12 * Estimateasof May, 2003 54 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURE SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services3,923,747$ 4,582,216$ 4,376,253$ 4,093,719$ Purchased Power107,434 685,000 667,500 710,000 Materials & Supplies420,182 787,711 564,329 723,040 Maintenance & Repair692,217 831,302 757,447 842,178 Insurance67,212 77,647 82,293 84,755 Miscellaneous 5,803 28,345 27,160 28,209 Operations2,158,481 2,218,280 2,176,069 2,640,775 Fixed Assets197,770 958,165 421,000 337,000 Return on Investment499,382 603,851 565,020 615,179 Franchise Fee570,723 690,115 645,739 713,422 Debt Service5,133,143 6,329,717 6,329,717 8,385,290 Administrative Transfer to General Fund1,585,839 986,274 978,565 918,554 Transfer to Technology Services Fund234,073 186,998 186,998 277,740 Transfer to Electric Fund127,587 135,234 135,234 100,776 Transfer to Water Fund- 175,847 - - (1) Transfer to Utilities Administration 208,444315,706 267,139 241,945 (1) Transfer to Public Communications -83,608 - - (1) Transfer to Customer Service 546,795378,896 659,661 629,387 (1) Transfer to Safety & Training 65,60669,540 69,892 78,612 Transfer to Fiber Optics19,020 - - - Transfer for Capital Projects545,387 - - 814,770 TOTAL EXPENDITURES$ 20,097,54717,135,750$ 18,910,016$ 22,235,351$ WASTEWATER EXPENDITURES $22,235,351 dsae Transfer to Transfer to Electric Transfer to General Debt Service Technology Fund Fund 37.7% Services Fund 0.5% 4.1% Franchise Fee 1.2% Transfer to Utilities 3.2% (1) Administration Return on 1.1% Investment Transfer to 2.8% Customer Service (1) Fixed Assets 1.5% 2.8% Operations Transfer to Safety & 11.9% (1) Training Miscellaneous 0.4% 0.1% Transfer for Capital Insurance Projects 0.4% 3.7% Materials & Maintenance & Personal Services Purchased Power Supplies Repair 18.4% 3.2% 3.2% 3.8% * Estimate as of May, 2003 (1) These divisions are found in the Water Fund. 55 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Garbage Fees - Residential4,286,666$ 4,228,750$ 4,506,439$ 4,682,766$ ge Fees - Commercial5,366,970 6,089,663 6,005,705 6,789,871 Garba Landfill Fees291,903 471,960 555,450 1,090,000 gs20,982 22,000 15,000 22,000 Sale of Refuse Ba Appliances6,850 12,000 3,000 12,000 g 441,00056,452 147,000 543,567 Recyclin Other Revenues355,952 - 76,500 - Interest Income215,232 306,480 385,000 112,283 TOTAL REVENUES$ 11,571,85310,601,007$ 11,694,094$ 13,252,487$ Use of Reserves212,333 927,834 1,149,809 897,929 TOTAL RESOURCES$ 12,499,68710,813,340$ 12,843,903$ 14,150,416$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Administration430,666$ 506,601$ 440,858$ 599,947$ Residential Collection2,369,489 2,710,955 2,497,844 2,728,882 Commercial Collection2,038,062 2,334,767 2,115,464 2,363,860 Solid Waste Landfill1,314,936 1,389,375 1,572,193 1,669,366 g 630,549388,400 689,467 820,618 Solid Waste Recyclin Customer Relations287,608 436,802 310,688 256,371 Miscellaneous3,984,179 4,490,638 4,607,767 5,040,064 TOTAL EXPENDITURES$ 12,499,68710,813,340$ 12,234,281$ 13,479,108$ PERSONNEL 2001-022002-032002-032003-04 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance54.00 54.00 54.00 54.50 Office/Clerical3.00 3.00 3.00 2.00 Technical/Paraprofessional20.00 20.00 20.00 20.50 Professional2.00 2.00 1.00 1.00 Management/Supervision7.00 7.00 8.00 8.00 Temporary/Seasonal2.50 2.50 2.50 2.50 TOTAL PERSONNEL 88.5088.50 88.50 88.50 * Estimate as of May, 2003 56 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURE SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services4,098,618$ 4,863,736$ 4,331,511$ 4,986,512$ Materials & Supplies200,437 280,787 182,739 298,309 Maintenance & Repair80,497 105,390 133,663 169,109 Insurance 63,974 92,699 88,608 114,445 Miscellaneous21,077 26,760 24,960 20,940 Operations2,429,558 2,739,221 3,005,887 2,986,729 Fixed Assets- 8,800 8,091 - Debt Service1,728,060 2,261,930 2,261,930 2,537,407 Admin. Transfer to General Fund574,001 680,437 680,437 694,448 Franchise Fee401,485 441,981 443,509 522,288 Landfill Closure175,000 100,000 175,000 175,000 gy Services213,028 196,810 196,810 295,387 Transfer to Technolo Other Transfers827,605 701,136 701,136 678,534 TOTAL EXPENDITURES$ 12,499,68710,813,340$ 12,234,281$ 13,479,108$ SOLID WASTE EXPENDITURES 8 $13,479,10 Admin. Transfer to Debt Service General Fund 18.8% 5.2% Operations 22.2% Franchise Fee 3.9% Landfill Closure Miscellaneous 1.3% 0.2% Transfer to Insurance Technology 0.8% Services 2.2% Maintenance & Repair Other Transfers 1.2% 5.0% Materials & Supplies Personal Services 2.2% 37.0% * Estimate as of May, 2003 57 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Communication Services Transfer430,982$ 600,418$ 600,418$ -$ Transfer from General Fund3,466,197 4,391,993 4,391,993 4,088,420 Transfer from CDBG- 81,150 81,150 56,905 Transfer from Electric Fund496,727 402,293 402,293 542,463 Transfer from Water Fund213,167 748,446 748,446 822,518 Transfer from Wastewater Fund234,073 186,998 186,998 304,034 Transfer from Solid Waste Fund213,028 196,810 196,810 295,387 Transfer from Fleet Services Fund62,671 128,432 128,432 161,236 Transfer from Materials Management Fund100,468 213,916 213,916 175,616 gement Fund26,245 48,776 48,776 - Transfer from Risk Mana Transfer from Municipal Court Tech Fund110,838 100,000 100,000 100,000 Revenue from Copier Service150,566 235,000 235,000 196,000 Interest Income8,754 8,754 8,754 8,754 TOTAL REVENUES$ 7,342,9865,513,716$ 7,342,986$ 6,751,333$ Use of Reserves127,449 48,262 48,262 55,594 TOTAL RESOURCES$ 7,391,2485,641,165$ 7,391,248$ 6,806,927$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Administration979,527$ 1,196,437$ 1,196,437$ 1,310,716$ Telecommunications598,593 931,490 931,490 1,020,483 graphic Information System259,403 359,913 359,913 386,612 Geo Applications Development749,175 1,248,305 1,248,305 1,070,179 User Support1,467,762 1,660,666 1,660,666 1,457,290 Public Safety/Projects6,248 817,958 817,958 650,960 graphics922,949 1,058,416 1,058,416 910,687 Repro Wide-Area Networking 118,063657,508 118,063 - TOTAL EXPENDITURES$ 7,391,2485,641,165$ 7,391,248$ 6,806,927$ 4 PERSONNEL 2001-022002-032002-032003-0 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional17.75 17.75 17.75 17.75 Professional9.00 7.00 7.00 8.00 gement/Supervision7.00 8.00 8.00 7.00 Mana Temporary/Seasonal- - - - TOTAL PERSONNEL 33.7534.75 33.75 33.75 * Estimate as of May, 2003 58 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURE SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services2,127,822$ 2,397,599$ 2,397,599$ 2,439,313$ Materials & Supplies414,502 426,397 425,017 391,293 Maintenance & Repair752,540 975,221 938,970 1,177,348 Insurance10,200 12,104 12,104 16,692 Miscellaneous- - - - Operations1,778,108 2,788,708 2,833,339 2,235,011 Debt Service133,006 451,976 451,976 547,270 Transfers372,901 322,243 322,243 - Fixed Assets52,086 17,000 10,000 - TOTAL EXPENDITURES$ 7,391,2485,641,165$ 7,391,248$ 6,806,927$ TECHNOLOGY SERVICES EXPENDITURES $6,806,927 Operations 32.8% Insurance 0.3% Maintenance &Debt Service Repair8.0% 17.3% Materials & Supplies Personal Services 5.8% 35.8% * Estimate as of May, 2003 59 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MATERIALS MANAGEMENT FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Sale of Scrap18,480$ -$ -$ 10,500$ Copy Sales- - - - Rental of Property- - 1,380 2,730 Outside Sales- - - 20,000 Warehouse Sales5,648,158 9,282,950 9,282,950 10,114,830 TOTAL REVENUES$ 9,282,9505,666,638$ 9,284,330$ 10,148,060$ Use of Reserves266,410 148,905 86,069 84,856 TOTAL RESOURCES$ 9,431,8555,933,048$ 9,370,399$ 10,232,916$ 4 2001-022002-032002-032003-0 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services695,028$ 905,590$ 766,461$ 842,248$ Materials & Supplies25,278 33,100 25,764 28,264 Inventory Cost4,964,916 8,215,000 8,215,000 9,015,000 Maintenance & Repair8,865 18,850 21,182 18,130 Insurance7,128 7,142 6,366 9,119 Miscellaneous394 400 800 900 Operations96,542 132,264 118,071 102,020 Debt Service- - - 48,679 Transfers106,201 111,509 212,755 168,556 Fixed Assets28,696 8,000 4,000 - TOTAL EXPENDITURES$ 9,431,8555,933,048$ 9,370,399$ 10,232,916$ PERSONNEL 2001-022002-032002-032003-04 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance5.00 5.00 5.00 5.00 Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional1.00 2.00 2.00 2.00 Professional3.00 4.00 4.00 4.00 Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 15.0013.00 15.00 15.00 * Estimate as of May, 2003 60 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Motor Pool Payments4,489,232$ 4,104,841$ 4,104,841$ 1,857,567$ Motor Pool Replacement Payments- - - 2,655,998 Interest Income336,263 310,000 310,000 150,000 Miscellaneous Income196 - - - Auction Sales236,849 166,577 166,577 100,000 TOTAL RESOURCES$ 4,581,4185,062,540$ 4,581,418$ 4,763,565$ 4 2001-022002-032002-032003-0 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Materials & Supplies13$ -$ -$ -$ Operations20,296 - - - Debt Service709,264 673,457 673,457 589,693 Transfer to Fleet Services Fund227,593 294,494 238,973 294,494 Administrative Transfer to General Fund55,521 57,233 57,233 50,102 Fixed Assets2,775,238 3,403,375 3,403,375 3,400,000 TOTAL EXPENDITURES$ 4,428,5593,787,925$ 4,373,038$ 4,334,289$ * Estimate as of May, 2003 61 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Fuel Sales - City767,531$ 1,544,156$ 1,074,000$ 1,480,000$ Vehicle Maintenance - General Fund613,653 630,249 644,000 698,034 Vehicle Maintenance - Utility Funds1,750,219 1,620,059 1,620,000 1,415,879 Bus Maintenance, LINK97,875 140,700 365,000 224,000 Transfer from Motor Pool Fund227,593 238,973 238,973 294,494 TOTAL REVENUES$ 4,174,1373,456,871$ 3,941,973$ 4,112,407$ Use of Reserves- - 1,679 - TOTAL RESOURCES$ 4,174,1373,456,871$ 3,943,652$ 4,112,407$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services868,101$ 923,526$ 879,934$ 938,895$ Materials & Supplies39,916 44,925 48,195 49,850 Inventory1,771,758 2,410,325 2,268,156 2,410,325 Maintenance & Repair13,319 23,500 22,756 23,200 Miscellaneous- - - - Insurance11,868 15,590 15,590 16,917 Operations103,404 185,590 172,716 171,072 Debt Service220,474 226,940 227,031 192,221 Transfers162,121 183,476 233,476 264,927 Fixed Assets12,087 45,000 75,798 45,000 TOTAL EXPENDITURES$ 4,058,8723,203,048$ 3,943,652$ 4,112,407$ PERSONNEL 2001-022002-032002-032003-04 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance4.00 4.00 4.00 4.00 Office/Clerical- - - - Technical/Paraprofessional10.00 11.00 12.00 12.00 Professional1.00 1.00 1.00 1.00 Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 19.5018.50 20.50 20.50 * Estimate as of May, 2003 62 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RECREATION FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Special Projects15,824$ 16,000$ 8,000$ 7,000$ Marketing 29,03228,548 29,032 26,863 Civic Center32,519 31,038 17,000 15,228 Denia Recreation Center84,829 98,201 87,000 86,460 North Lakes Recreation Center154,263 138,041 140,000 152,288 Senior Center54,335 53,546 51,650 52,216 Children's Programs654,642 860,279 700,000 653,715 Goldfield Tennis Center62,848 83,537 66,000 73,892 Aquatics53,143 51,581 51,581 156,010 Therapeutics17,577 24,292 7,560 7,750 Martin Luther King Jr. Recreation Center51,164 56,191 40,000 50,913 McMath Gymnasium18,310 13,804 14,500 17,300 Athletics80,355 88,000 79,000 181,993 Golf- - - 28,532 Natatorium- 183,000 183,000 375,620 Water Park- 995,837 995,837 1,370,000 Interest Income5,240 4,500 4,500 4,500 TOTAL REVENUES$ 2,726,8791,313,597$ 2,474,660$ 3,260,280$ Use of Reserves- 184,327 96,027 2,940 TOTAL RESOURCES$ 2,911,2061,313,597$ 2,570,687$ 3,263,220$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services654,485$ 1,259,656$ 1,026,765$ 1,650,899$ Materials & Supplies288,602 501,910 461,700 465,848 Maintenance & Repair6,345 87,520 87,520 50,680 Insurance2,736 13,269 13,269 11,145 Operations204,542 616,970 554,552 695,259 Debt Service- 80,000 80,000 126,670 Administrative Transfer to General Fund101,266 327,931 327,931 245,219 Fixed Assets- 23,950 18,950 17,500 TOTAL EXPENDITURES$ 2,911,2061,257,976$ 2,570,687$ 3,263,220$ PERSONNEL 2001-022002-032002-032003-04 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- 2.00 2.00 2.00 Office/Clerical0.50 1.00 1.00 1.00 Technical/Paraprofessional- 1.00 1.00 1.00 Professional3.00 2.00 2.00 - Management/Supervision- 4.00 4.00 4.00 Temporary/Seasonal27.11 39.81 39.81 54.87 TOTAL PERSONNEL 49.8130.61 49.81 62.87 * Estimate as of May, 2003 63 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Hotel Occupancy Tax867,686$ 835,000$ 825,000$ 792,000$ Interest Income12,458 5,000 4,000 2,000 Refund from Prior Year2,830 - 3,114 - TOTAL REVENUES$ 840,000882,974$ 832,114$ 794,000$ Use of Reserves- - - 9,749 TOTAL RESOURCES$ 840,000882,974$ 832,114$ 803,749$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Convention and Visitors Bureau 319,845$ 305,584$ 305,584$ 371,783$ North Texas State Fair Association 83,755 80,020 80,020 67,000 Greater Denton Arts Council 113,209 108,161 108,161 104,000 gible City Expenses - Civic Center 24,050 22,978 22,978 50,000 Eli Eligible City Expenses - Economic Dev.- 5,000 5,000 - Denton Festival Foundation75,917 72,532 72,532 55,000 Denton Black Chamber of Commerce13,285 12,693 12,693 6,400 Denton Holiday Festival Foundation7,500 6,800 6,800 4,000 Denton Community Theatre17,081 16,320 16,320 9,500 r 10,87911,814 - - Denton Air Fai Denton Main Street Association14,234 13,600 13,600 6,500 Denton County Museums101,638 97,106 97,106 93,000 Cinco de Mayo15,791 9,450 9,450 3,000 Juneteenth Committee9,856 9,066 9,066 4,566 Kiwanis' July 4th Program20,877 19,946 19,946 3,000 Tejas Storytelling Association52,193 49,865 49,865 26,000 TOTAL EXPENDITURES$ 840,000881,045$ 829,121$ 803,749$ * Estimate as of May, 2003 64 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EMILY FOWLER LIBRARY FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Emily Fowler Library Revenue104,665$ 99,686$ 104,432$ 112,000$ Use of Reserves27,825 - - - TOTAL RESOURCES$ 99,686132,490$ 104,432$ 112,000$ 4 2001-022002-032002-032003-0 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Materials & Supplies27,918$ 12,150$ 12,000$ 18,350$ Maintenance & Repair100 1,500 1,000 - Operations87,085 81,036 81,000 71,772 Fixed Assets17,387 5,000 5,000 21,878 TOTAL EXPENDITURES$ 99,686132,490$ 99,000$ 112,000$ * Estimate as of May, 2003 65 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POLICE CONFISCATION FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Seizures37,671$ 50,000$ 54,000$ 38,000$ Use of Reserves- 38,600 10,850 24,000 TOTAL RESOURCES$ 88,60037,671$ 64,850$ 62,000$ 4 2001-022002-032002-032003-0 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Materials & Supplies2,220$ 15,000$ 10,250$ 7,000$ Maintenance & Repair- 34,600 - - Operations25,081 39,000 54,600 55,000 TOTAL EXPENDITURES$ 88,60027,301$ 64,850$ 62,000$ * Estimate as of May, 2003 66 "Dedicated to Quality Service" Contents Contents CITY OF DENTON ORGANIZATIONAL CHART Citizens City Council Boards & CommissionsCity Attorney Municipal Judge City Manager Internal AuditDirector of Management & Operation Analysis& Public Information Services City Manager's Office Public Information Office Cable Television Reprographics Economic Development / Main Street Assistant City ManagerAssistant City ManagerAssistant City Manager Fiscal OperationsElectric OperationsPolice Department / Animal Services Management & BudgetWater OperationsCode Enforcement LibraryWastewater OperationsFire Department Human ResourcesDrainage OperationsPublic Transportation Technology ServicesSolid Waste OperationsAirport Materials ManagementTraffic OperationsPlanning Fleet ServicesStreetsBuilding Inspections Motor PoolStreet LightingFacilities Management Parks & RecreationEngineering Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON BOARDS AND COMMISSIONS (City Council Appointed) City Council Development ServicesFiscal & Municipal Services Utility ServicesPublic Safety & Transportation Operations Library Board Public UtilitiesAnimal ShelterPlanning & Zoning BoardAdvisory BoardCommission Community Development Civil Service Advisory Board Commission Airport AdvisoryZoning Board of BoardAdjustment Human Services Advisory Committee Construction Advisory and Appeals Board Traffic Safety Commission Parks & Recreation Board Historic Landmark Commission 67 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2003-04 2001-022002-032002-032003-04 DESCRIPTIONACTUALBUDGETESTIMATE *ADOPTED Current Year Ad Valorem10,703,624$ 12,523,297$ 12,567,958$ 14,118,962$ Delinquent Ad Valorem227,724 205,000 210,000 210,000 Current Year - Penalties and Interest122,036 120,000 125,000 125,000 Prior Year - Penalties and Interest67,987 70,000 90,000 75,000 Tax Collection Fees71,786 50,000 60,000 60,000 $ 12,968,297$ 13,052,958$ 14,588,962$ Ad Valorem Taxes 11,193,157 Sales Tax15,875,934$ 16,497,922$ 15,718,263$ 16,539,811$ Sales Tax$ 16,497,92215,875,934$ 15,718,263$ 16,539,811$ Franchise - TXU Gas1,162,445$ 962,911$ 1,105,562$ 1,071,358$ Franchise - Charter Communications589,161 612,000 612,000 892,600 Franchise - CoServ Electric57,879 50,148 78,050 66,414 Franchise - TXU Electric61,421 69,115 73,335 77,002 Franchise - CoServ Gas10,264 16,027 36,797 38,637 Franchise - Verizon1,029,223 1,200,000 1,200,000 1,260,000 Franchise - Telecommunications118,812 108,327 119,500 148,725 Franchise - DMU Water **763,333 799,215 696,621 844,135 Franchise - DMU Wastewater **584,345 690,115 667,919 713,422 Franchise - DMU Solid Waste **413,837 441,981 457,131 522,288 Franchise Agreements$ 4,949,8394,790,720$ 5,046,915$ 5,634,581$ Mixed Beverage Tax174,264$ 182,000$ 200,200$ 206,206$ Bingo Tax20,673 20,000 29,000 24,000 $ 202,000$ 229,200$ 230,206$ Other Taxes 194,937 * Estimate as of May, 2003 ** Denton Municipal Utilities 68 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2003-04 2001-022002-032002-032003-04 DESCRIPTIONACTUALBUDGETESTIMATE *ADOPTED Community Building Rentals87,219$ 100,000$ 100,000$ 66,900$ Ambulance Service Fees664,296 814,000 780,000 819,000 Motor Vehicle Accident - Engine Response9,016 20,000 6,000 8,000 g 10,000- 5,000 5,000 Hazardous Materials Billin Fire Inspections59,576 75,000 85,000 85,000 Restaurant Inspections***- 107,000 125,000 165,000 Grocery Store Inspections***- 7,000 20,000 - g Pool Inspections***- 17,440 18,440 19,240 Swimmin Day Care Inspections***- 29,000 20,000 - Reinspection Fees***- 15,200 9,200 10,800 Electrical Inspections***- 31,000 28,500 26,000 g Inspections***- 44,000 51,000 51,000 Plumbin Overtime Inspections945 2,000 7,500 8,500 ght-of-Way Inspection Fees75,056 48,000 30,000 50,000 Ri Public Works Inspection Fees278,349 250,000 600,000 487,000 gram Fees36,449 50,000 46,000 53,200 Recreational Pro Athletic Program Fees35,617 53,609 33,000 56,000 ges to Bond Fund2,842,831 4,019,337 3,351,134 3,463,071 Char Engineering Print Revenue4,6372,5002,9222,500 Swimming Pool72,990 88,000 70,000 - Cemetery Fees7,086 8,000 7,500 15,500 Airport Fees309,572 351,276 214,767 369,949 Traffic Impact Analysis Review Fees3,000 5,000 7,000 7,000 Development Fees155,896 244,200 244,200 250,000 Sale of Documents8,875 3,000 3,500 3,500 Plan Review Fees***- 170,000 175,000 185,000 Parking Meter Receipts1,236 - - - Publication Sales232 1,200 250 250 Development Postage4,626 1,200 5,200 5,200 Traffic/Police Reports35,795 35,000 34,000 36,000 Street Cut Reimbursements154,682 220,000 220,000 220,000 Animal Carcass Pick-Ups4,864 6,100 5,500 5,500 Service Fees$ 6,828,0624,852,845$ 6,305,613$ 6,474,110$ * Estimate as of May, 2003 *** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 69 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2003-04 2001-022002-032002-032003-04 DESCRIPTIONACTUALBUDGETESTIMATE *ADOPTED Warrant Fees121,383$ 168,000$ 168,000$ 176,000$ Animal Pound Fees66,653 84,000 85,000 86,000 Animal Services Fines7,109 10,000 6,500 10,000 Auto Pound Fees59,557 83,200 83,200 76,000 Mowing Charges1,584 1,800 3,000 4,000 Police Escort and Guard Fees14,809 15,500 17,828 17,500 Civil Fines46,806 50,000 30,000 35,000 Arrest Fees139,572 163,000 150,000 158,000 Inspection Fines and Fees2,863 4,000 3,600 3,600 Fire Department Fines5,616 20,000 10,000 10,000 Denton Municipal Fines1,629,581 1,763,000 1,640,000 1,800,000 UNT Police Fines114,802 120,000 115,000 121,000 TWU Police Fines25,591 35,000 17,500 25,000 g Fines99,278 116,000 104,000 109,000 Parkin Uniform Traffic Fees68,499 77,000 73,000 77,000 False Alarm Fees32,600 42,000 28,200 31,200 Court Time Payments7,335 7,000 21,000 22,500 Court Cost Service Fees144,294 130,000 120,000 136,000 Court Administration Fees935,888 1,025,000 1,080,000 1,134,000 $ 3,914,500$ 3,755,828$ 4,031,800$ Fines and Fees 3,523,820 Food Handler Permits***-$ 59,200$ 59,200$ 59,200$ Zoning Permits59,747 85,800 45,000 100,000 Loading Zones2,782 3,500 2,700 3,036 g Lot Permits7,351 9,000 7,000 8,000 Parkin Moving Permits***- 400 400 400 Demolition Permits***- 400 1,900 1,000 Pool, Spa, Hot Tub Permits*** 7,600- 8,000 9,600 g Permits***- 1,000,860 1,155,000 1,100,000 Buildin Electrical and Plumbing Licenses***- 2,000 32,275 2,000 Curb Cut Permits***- 400 2,700 2,880 Mobile Home Park Licenses***- 10,530 9,850 9,850 gn Permits***- 23,800 23,800 25,500 Si Fence Permits***- 200 18,000 18,000 Mechanical Permits***- 18,800 10,000 12,000 Certificate of Occupancy Fees***- 24,000 26,300 27,000 Variance Fees1,750 3,150 4,000 4,500 Landscape Fees***- - 1,100 1,300 Temporary Gas Permits***- 2,000 10,000 10,000 Park Vendor Fees6,616 7,000 9,800 11,000 Beer and Wine Permits***- 10,000 10,000 10,000 CPR Training 6,0004,621 3,500 5,000 ger Certifications***- 2,300 1,840 - Pool Mana Tax Certificates1,010 2,000 1,850 2,000 g 10,0007,173 10,200 10,000 Tax Roll Processin Licenses and Permits$ 1,288,94091,050$ 1,454,415$ 1,432,266$ * Estimate as of May, 2003 *** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 70 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCE SUMMARY 2003-04 2001-022002-032002-032003-04 DESCRIPTIONACTUALBUDGETESTIMATE *ADOPTED Interest Income1,011,454$ 1,030,485$ 1,035,000$ 550,000$ County Contribution - Library142,309 142,646 146,573 138,560 County Contribution - Ambulance Service301,882 368,113 333,113 291,444 Small Cities Contribution - Ambulance119,652 114,416 116,352 124,474 DISD Contribution - School Resource Officer30,408 73,329 10,070 - gnal Reimbursement12,046 16,062 16,062 16,062 State - Si Contract-Denton Independent School District47,150 73,173 67,700 114,274 g Fees12,264 12,264 15,330 15,330 Williams Square Parkin Miscellaneous Revenues129,589 121,560 34,000 137,638 P -- - 750,000 DCTA/ELA Recovery of Prior-Year Expenditures8,006 20,000 1,000 20,000 City Hall East Lease Revenues91,389 98,604 98,604 98,604 Library Rental Revenue- - 1,000 6,000 g Administration Fees6,009 6,700 9,000 10,000 Mowin Mowing Liens3,599 4,200 7,500 7,500 Attorney Lease4,125 - - - Police Phone Commissions13,693 15,400 14,687 14,700 $ 2,096,952$ 1,905,991$ 2,294,586$ Miscellaneous Revenues 1,933,575 Return on Investment - Water 667,916$ 699,313$ 778,920$ 738,630$ Returnon Investment- Wastewater 603,850514,951 584,426 615,179 Payment in Lieu of Taxes5,957,025 6,025,204 6,315,899 6,571,985 Administrative Transfer - Electric1,616,508 1,158,156 1,158,156 1,120,263 Administrative Transfer - Water873,489 1,320,595 1,320,595 1,149,215 Administrative Transfer - Solid Waste574,001 675,859 675,859 694,448 Administrative Transfer - Wastewater994,605 977,910 977,910 918,554 Administrative Transfer - Motor Pool55,521 57,233 57,233 50,102 Administrative Transfer - Building Inspections332,195 - - - Administrative Transfer - Fleet Services99,450 105,455 105,455 105,455 Transfer - Risk Management411,919 468,405 468,405 468,718 Transfer - Recreation Fund101,266 233,624 233,624 122,161 Transfer - Aquatic Center Fund- 94,307 94,307 123,058 Transfer - Municipal Court Security84,421 90,000 90,000 90,000 Transfer - Tourist & Convention6,000 - - - Transfer - Insurance Fund80,000 80,000 80,000 - Transfer - Engineering Services914,983 - - - Transfer - Public Information Services384,485 - - - Transfers$ 12,589,91113,668,735$ 12,940,789$ 12,767,768$ TOTAL REVENUES$ 61,336,42356,124,773$ 60,409,972$ 63,994,090$ Use of Fund Balance1,323,017$ 577,630$ 381,733$ 185,162$ TOTAL RESOURCES$ 61,914,05357,447,790$ 60,791,705$ 64,179,252$ * Estimate as of May, 2003 71 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND REVENUE REVENUE BY SOURCE $70,000,000 $60,000,000 $50,000,000 $40,000,000 $30,000,000 $20,000,000 $10,000,000 $0 95-9696-9797-9898-9999-0000-0101-0202-0303-04 (Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Est.)(Bud.) AD VALOREM TAXSALES TAXFRANCHISE AGREEMENTS OTHER TAXESREVENUE FEESFINES & FEES LICENSES & PERMITSMISCELLANEOUS REVENUESTRANSFERS 72 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND REVENUE 2003Ï04 MAJOR REVENUE SUMMARY 1. Ad Valorem Tax The 2003Ï04 total certified appraised value for the City of Denton is $4,042,202,871, which is an increase of 9.15% over the prior yearÔs certified value and 7.61% over the 2002Ï03 final value including supplements. The City Council voted to maintain the ad valorem tax rate at $0.54815 per $100 valuation. 2. Sales Tax The largest revenue source in the General Fund is sales tax receipts. The 2003Ï04 adopted budget includes a 3% increase over the 2002Ï03 estimated amount and $350,000 in projected sales tax receipts from Denton Crossing and FoleyÔs. 3. Franchise Agreements Revenue from franchise agreements is budgeted to increase $684,742, which is a 14% increase over the prior year. The budgeted amount for 2003Ï04 is based on the services provided by companies holding franchise agreements with the City of Denton. 4. Service Fees Revenue from service-related fees is budgeted to decrease $353,953 over the prior year. The decrease in revenue includes a decrease in community building rentals, a decrease in charges to bonds, and a decrease in swimming pool fees. The decrease in community building rentals and swimming pool fees is due to the relocation of two programs to the Recreation Fund. The decrease in charges to bonds is a result of fewer capital projects in the new fiscal year. 5. Fines and Fees Overall, fines and fees are budgeted to increase $117,300 over the prior year. This increase is driven by the increase in court administrative fees and municipal fines. 6. Licenses and Permits Revenue from licenses and permits related to development is anticipated to increase $143,326 over the prior year. The increase is primarily due to an anticipated increase in building and zoning permit activity. 7. Miscellaneous Revenues Miscellaneous revenue is budgeted to increase by $197,634 over the prior year. This is the result of an increase in Denton Independent School District contributions for the school crossing guard program and anticipated ELAP funding from the Denton County Transportation Authority. 8. Transfers Overall, transfers to the General Fund are budgeted to increase by $177,857 in 2003Ï04. Most of the increase is a result of increased return on investment transfers from various utility funds. The return on investment is based on a percentage of utility rate revenue. 73 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND % OF TOTAL REVENUE BY SOURCE 60% 54% 51%53% 52% 52% 51% 48% 49% 49% 50% 51% 48%47% 49% 48% 51% 52% 49% 46% 40% 30% 20% 10% 0% 1995-961996-971997-981998-991999-002000-012001-022002-032003-04 (Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Est.)(Bud.) OTHER REVENUETAX REVENUE 74 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 75 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 DEPARTMENT NAMEACTUALBUDGETESTIMATE *ADOPTED City Manager's Office827,789$ 1,056,460$ 1,040,880$ 957,800$ Public Information Office441,325 574,301 560,486 506,158 Cable Television109,683 130,602 126,406 112,811 $ 1,761,367$ 1,727,773$ 1,576,7692$ General Government1,378,79 Internal Audit118,52$ 133,2594$ 112,929$ 126,67$ 0 Economic Development399,336$ 501,158$ 495,399$ 459,788$ Main Street221,354 250,975 242,490 240,561 t$ 752,13620,690$ 737,8893$ 700,349$ Economic Developmen Legal Administration922,19$ 1,119,793$ 1,092,314$ 1,059,083$ 8 Municipal Judge229,192$ 292,70$ 262,707$ 264,9817$ Police13,092,406$ 15,063,39$ 14,618,495$ 15,285,139$ 7 Animal Services445,33$ 478,6310$ 482,89$ 534,6250$ Code Enforcement 377,64$ 421,3120$ 421,31$ 453,390$ 7 Fire Administration1,091,125$ 1,593,664$ 1,515,309$ 1,769,913$ Fire Operations9,739,625 10,027,095 9,871,095 10,451,911 Fire Prevention456,491 461,687 461,687 522,924 Emergency Medical Services710,770 452,253 452,253 651,561 $ 12,300,349$ 13,396,304$ 9 Fire11,998,011$ 12,534,69 Public Transportation $ 287,126330,348$ 287,126$ 287,126$ Airport325,155$ 524,782$ 492,501$ 532,68$ 7 Engineering 2,989,201$ 3,496,685$ 3,496,92$ 3,648,184$ 2 Planning 1,092,533$ 1,404,556$ 1,244,975$ 1,350,821$ Building Inspections **- 1,408,097 1,358,253 1,305,272 $ 2,812,653$ 2,603,223$ 2,656,098$ 3 Development Services1,092,53 Facilities Management2,087,946$ 2,374,42$ 2,347,047$ 2,417,2650$ * Estimate as of May, 2003 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 get year to comply with GASB 34 requirements. bud 76 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 DEPARTMENT NAMEACTUALBUDGETESTIMATE *ADOPTED Traffic Operations921,637$ 836,347$ 854,235$ 1,030,570$ Streets2,707,820 2,927,715 3,029,280 3,213,417 Street Lighting 676,468592,088 570,000 570,000 $ 4,453,5150$ 4,813,98$ 7 Traffic & Street Operations4,221,545$ 4,440,53 Park Administration373,293$ 794,384$ 764,384$ 562,206$ Leisure Services1,742,001 1,921,391 1,875,195 1,993,908 Park Maintenance3,297,166 3,165,234 3,131,801 4,020,619 Keep Denton Beautiful197,652 230,052 225,052 227,072 $ 6,111,0612$ 5,996,43$ 6,803,8052$ Parks & Recreation5,610,11 Finance Administration224,393$ 272,418$ 267,036$ 302,745$ Treasury 346,742320,253 343,389 360,133 Tax 321,097137,721 309,184 312,505 Municipal Court715,200 932,009 928,009 813,226 gement339,419 443,708 439,416 443,180 Risk Mana Accounting 1,565,5341,011,737 1,491,556 1,187,457 Budget308,364 402,044 412,430 474,432 Fiscal & Municipal Services3,057,08$ 4,283,557$ 4,191,022$ 3,893,670$ 8 Library Administration627,257$ 952,337$ 811,057$ 850,133$ Circulation Services328,782 350,060 350,060 374,789 Technical Services197,072 208,839 209,356 219,145 Adult Services452,253 485,145 485,120 514,580 Youth Services380,237 412,647 412,647 487,041 South Branch Library395,961 436,109 433,087 481,809 Library Services2,381,56$ 2,845,132$ 2,701,327$ 2,927,497$ 7 Human Resources973,82$ 1,215,908$ 1,173,198$ 1,223,812$ 2 Agency Contributions239,54$ 280,3924$ 280,392$ 280,395$ Miscellaneous4,956,146$ 684,50$ 1,012,3557$ 1,297,40$ 0 TOTAL EXPENDITURES57,447,79$ 61,914,050$ 60,791,703$ 64,179,255$ 2 * Estimate as of May, 2003 77 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *PROPOSED Personal Services41,727,772$ 45,891,920$ 45,298,564$ 46,788,843$ Materials & Supplies1,307,700 1,282,329 1,337,081 1,299,049 Maintenance & Repair1,819,817 1,827,784 2,019,783 2,137,962 Insurance372,269 79,638 83,751 534,266 Miscellaneous535,655 572,060 564,371 1,145,981 Operations7,812,896 7,497,476 7,029,402 8,207,765 Transfers3,604,124 4,528,937 4,351,910 3,785,943 Fixed Assets267,557 233,909 106,843 279,443 TOTAL EXPENDITURES$ 61,914,05357,447,790$ 60,791,705$ 64,179,252$ 4 PERSONNEL 2001-022002-032002-032003-0 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *PROPOSED Service/Maintenance 50.00 50.00 50.00 55.00 Office/Clerical80.75 84.75 84.75 83.75 Technical/Paraprofessional138.00 150.00 150.00 151.00 Professional88.00 90.00 91.00 92.00 gement/Supervision52.00 53.00 52.00 51.00 Mana Sworn Public Safety264.00 281.00 267.00 267.00 Temporary/Seasonal18.95 18.95 18.95 19.45 TOTAL PERSONNEL 727.70691.70 713.70 719.20 * Estimate as of May, 2003 78 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND RESOURCES & EXPENDITURES RESOURCES $64,179,252 Return on Miscellaneous Payment in Lieu of Investment Revenue Taxes Licenses and 1.1% 3.6% 1.0% Permits 2.2% Transfers Fines and Fees 17.8% 6.3% Reserves Service Fees 0.3% 10.1% Other Taxes 0.3% Ad Valorem Taxes 22.7% Franchise Agreements 8.8% Sales Tax 25.8% EXPENDITURES $64,179,252 Fixed Assets Transfers 0.5% Operations 5.9% 12.8% Miscellaneous 1.8% Insurance 0.8% Maintenance & Repair 3.3% Personal Services Materials & 72.9% Supplies 2.0% 79 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND POSITION SUMMARY 2003-04 2001-022002-032002-032003-04 DEPARTMENT NAMEACTUALBUDGETESTIMATE *ADOPTED City Manager's Office8.00 8.00 8.00 8.00 Public Information Office5.00 5.00 5.00 5.00 Cable Television2.00 2.00 2.00 2.00 General Government15.00 15.00 15.00 15.00 Internal Audit1.50 1.50 1.50 1.50 Economic Development4.00 4.00 4.00 4.00 Main Street3.00 3.00 3.00 3.00 Economic Development 7.007.00 7.00 7.00 Legal Administration10.00 10.00 10.00 10.00 Municipal Judge3.00 3.00 3.00 3.00 Police178.1 180.14 180.14 182.734 Animal Services8.00 8.00 8.00 8.00 Code Enforcement 7.00 7.00 7.00 7.00 Fire Administration16.00 16.00 16.00 16.00 Fire Operations126.00 141.00 127.00 127.00 Fire Prevention6.25 6.25 6.25 6.25 Emergency Medical Services3.00 3.00 3.00 3.00 Fire151.25 166.25 152.25 152.25 Public Transportation - - - - Airport4.50 4.50 4.50 4.50 Engineering 44.0044.00 45.00 45.00 Planning 16.00 16.00 15.00 15.00 Building Inspections **- 19.00 19.00 19.00 Development Services16.00 35.00 34.00 34.00 gement15.00 15.00 15.00 15.00 Facilities Mana * Estimate as of May, 2003 80 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND POSITION SUMMARY 2003-04 2001-022002-032002-032003-04 DEPARTMENT NAMEACTUALBUDGETESTIMATE *ADOPTED Traffic Operations9.00 9.00 9.00 9.00 Streets30.00 30.00 30.00 29.00 Street Lighting -- - - Traffic & Street Operations39.00 39.00 39.00 38.00 Park Administration4.00 4.00 4.00 4.00 Leisure Services34.20 34.20 34.20 32.11 Park Maintenance45.36 45.36 45.36 50.36 Keep Denton Beautiful3.00 3.00 3.00 3.00 Parks & Recreation86.56 86.56 86.56 89.47 Finance Administration2.00 2.00 2.00 2.00 Treasury 4.004.00 4.00 4.00 Tax 2.002.00 2.00 2.00 Municipal Court14.25 14.25 14.25 14.25 gement5.00 5.00 5.00 5.00 Risk Mana Accounting 18.0018.00 17.00 17.00 Budget4.00 4.00 5.00 5.00 Fiscal & Municipal Services49.25 49.25 49.25 49.25 Library Administration4.00 4.00 4.00 4.00 Circulation Services9.00 9.00 9.00 9.00 Technical Services4.00 4.00 4.00 4.00 Adult Services9.00 9.00 9.00 9.00 Youth Services7.50 7.50 7.50 8.50 South Branch Library8.00 8.00 8.00 8.00 Library Services41.50 41.50 41.50 42.50 Human Resources15.00 15.00 15.00 15.00 727.70 713.70 719.200 TOTAL 691.7 * Estimate as of May, 2003 81 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal JudgeCity ManagerCity Attorney Legal Services Judicial ServicesGeneral Government Services, City Manager's Office, Public Information Office, Cable Television, Economic Development/Main Street, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Airport, Public Transportation, Planning, Engineering, Building Inspections, Facilities Management Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, Management & Budget, Library, Human Resources 8 2 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES, LEGAL, MUNICIPAL JUDGEÔS OFFICE City Council Judicial ServicesGeneral Government ServicesLegal Services Municipal JudgeCity ManagerCity Attorney Municipal Judge's OfficeGeneral GovernmentLegal Services City Manager's Office Public Information Office Cable Television Internal Audit & Operation Analysis Economic Development Main Street 8 3 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources1,378,797$ 1,761,363$ 1,727,772$ 1,576,769$ TOTAL RESOURCES$ 1,761,3631,378,797$ 1,727,772$ 1,576,769$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services1,043,135$ 1,087,314$ 1,083,232$ 1,102,831$ Materials & Supplies58,351 43,528 36,156 23,555 Maintenance & Repair18,444 21,654 18,311 16,236 Insurance- 967 967 9,103 Miscellaneous24,729 24,190 24,190 23,840 Operations234,138 257,706 238,912 202,450 Transfers- 326,004 326,004 198,754 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,761,3631,378,797$ 1,727,772$ 1,576,769$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional3.00 3.00 3.00 3.00 Professional7.00 7.00 7.00 7.00 Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal1.00 1.00 1.00 1.00 TOTAL PERSONNEL 15.0015.00 15.00 15.00 * Estimate as of May, 2003 84 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Government-$ -$ -$ -$ Public Information Office- - - - Cable TV- - - - General Resources1,378,797 1,761,363 1,727,772 1,576,769 TOTAL RESOURCES$ 1,761,3631,378,797$ 1,727,772$ 1,576,769$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED General Government827,789$ 1,056,460$ 1,040,880$ 957,800$ Public Information441,325 574,301 560,486 506,158 Cable TV109,683 130,602 126,406 112,811 TOTAL EXPENDITURES$ 1,761,3631,378,797$ 1,727,772$ 1,576,769$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED General Government8.00 8.00 8.00 8.00 Public Information5.00 5.00 5.00 5.00 Cable TV2.00 2.00 2.00 2.00 TOTAL PERSONNEL 15.0015.00 15.00 15.00 * Estimate as of May, 2003 85 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CITY MANAGERÔS OFFICE PROGRAM DESCRIPTION The City ManagerÔs Office (CMO) is responsible for the efficient and effective implementation of City Council policies and priorities throughout City government. General Government accomplishes this responsibility by coordinating the official business of the City Council, by providing leadership and direction to the entire organization, by conducting municipal and special elections, by maintaining the official records of the City, by responding to requests for information and assistance, and by acting as a liaison between City government and the City Council. MAJOR DIVISION GOALS 1. Create a departmental mission statement, leadership philosophy, and customer service model. 2. Continue to increase citizen ease of access to public information through more effective and more efficient use of existing technologies and resources. 3. Be a role model for the organization in using a balanced scorecard and neighborhood service delivery principles as they relate to the CityÔs mission statement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Development performance measures based on a balance scorecard approach to set goals and achievable measures, to drive increased productivity, and to continually increase the standards of effectiveness and efficiency of the City ManagerÔs Office. 2. Organize ordinances and resolutions into an electronic searchable database via Laser Fiche technology 3. Create a consolidated office manual and implement an office-wide cross training system. 4. Use the elements of neighborhood service delivery as they relate to the CityÔs mission statement whenever appropriate. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests for service 250 260 280 300 2. Street closures 15 20 14 N/A* 3. Noise exceptions 6 14 12 12 4. Council meetings/agendas 44 40 37 37 5. Records scanned N/A N/A 2,880 8,320 6. Reading files 52 52 52 52 *Street Closures will be rolled into the mainstreamed events process facilitated by the Parks Department. 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Population ranking city administration as effective 83% 86% 84% 86% 2. Population satisfied with the quality of life in the city of Denton 94% 97% 95% 97% 3. Population satisfied with living in the city of Denton 92% 95% 93% 95% 4. Population that feel their neighborhood receives sufficient city services 84% 87% 85% 87% 5. Population who feel frustrated about how city government works in Denton 33% 30% 32% 30% 86 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CITY MANAGER'S OFFICE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources827,789$ 1,056,460$ 1,040,880$ 957,800$ TOTAL RESOURCES$ 1,056,460827,789$ 1,040,880$ 957,800$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services656,809$ 679,465$ 679,465$ 693,259$ Materials & Supplies31,263 27,069 16,486 15,389 Maintenance & Repair 2,0531,781 2,053 2,260 Insurance- 967 967 9,103 Miscellaneous24,729 23,690 23,690 23,290 Operations113,207 106,269 101,272 85,575 Transfers- 216,947 216,947 128,924 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,056,460827,789$ 1,040,880$ 957,800$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional3.00 3.00 3.00 3.00 Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 8.008.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 87 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES PUBLIC INFORMATION OFFICE PROGRAM DESCRIPTION The Public Information Office (PIO) assists the organization with the dissemination of information to the public. The division conducts programs which are designed to inform citizens of City programs, services, and issues; helps create and maintain a positive public image of the organization; serves as a liaison to the media; assists the management section when the Emergency Operation Center is activated; maintains oversight of the cable television franchise; facilitates internal communications to keep employees informed; and assists other City departments and individuals with positive media relations. The division also provides print material and video production support to the organization and public education programs to the Utilities Department. MAJOR DIVISION GOALS 1. Improve citizen awareness, understanding, and participation in City programs, services, and issues, as well as promote a positive public image of the organization. 2. Provide quality print, media, video, and communication plans/advertising production support to all City departments. 3. Assist City Council with information dissemination and media relations. 4. Facilitate and improve internal communications to help create an informed employee work-base through the use of ÑCity LimitsÒ newsletter. 5. Assist departments with information dissemination, media relations, and emergency communications issues, including the Water Utilities drought and water conservation plan. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Expand educational outreach to the minority community through the use of print media and the City Web site. 2. Increase the impact of PIO communication efforts through a communications audit/plan. 3. Increase production of public education/departmental videos and public service announcements for use on Denton Television and for library checkout. 4. Archive digital photographs for use in related printed material. 5. Assure cable-regulated rate adjustments, franchise renewal, and other cable franchise items that may arise are in compliance with Federal Communications Commission (FFC) guidelines, state laws, and City ordinances. 6. Improve Denton Independent School District (DISD) education efforts on source water protection and other environmental issues. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Community/DISD educational programs and special events 44 40 44 40 2. Print/CD materials produced 82 62 99 70 3. Media items sent 105 100 105 110 4. Videos produced/shot 48 40 50 45 5. Photographs produced 2,107 * 250 1,500 2,000 * Introduction of increased digital photography use 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Media inquiries handled within 24 hours 95% 99% 97% 99% 2. Print/CD materials produced on time 96% 100% 98% 98% 3. Videos produced by deadline 90% 95% 90% 92% 4. Photographs produced by deadline 95% 100% 97% 100% 88 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES PUBLIC INFORMATION OFFICE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources441,325$ 574,301$ 560,486$ 506,158$ TOTAL RESOURCES$ 574,301441,325$ 560,486$ 506,158$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services305,267$ 324,814$ 321,814$ 327,058$ Materials & Supplies20,936 14,679 18,690 6,266 Maintenance & Repair 3,1412,281 341 1,580 Insurance- - - - Miscellaneous- 500 500 250 Operations112,841 140,105 128,079 106,167 Transfers- 91,062 91,062 64,837 Fixed Assets- - - - TOTAL EXPENDITURES$ 574,301441,325$ 560,486$ 506,158$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional2.00 2.00 2.00 2.00 Professional3.00 3.00 3.00 3.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 5.005.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 89 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CABLE TELEVISION PROGRAM DESCRIPTION The Cable Television Division is responsible for operating the City's cable TV station (DTV), including broadcasting live all City Council regular meetings and work sessions and planning and zoning commission meetings. The division also produces a bi-monthly newscast, a monthly magazine show, and a current Bulletin Board System (BBS), as well as other informational programming. MAJOR DIVISION GOALS 1. Make city government more accessible to Denton citizens by informing them of City programs, services, and issues. 2. Coordinate live broadcasts, playbacks, and the bulletin board system to produce quality programming in a 24/7 broadcast environment. 3. Produce quality original videos, including a newscast and magazine show, that will assist in obtaining organizational goals of marketing and information dissemination. 4. Make Council Chambers and Work Session Room more user friendly. 5. Increase amount of original programming. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Increase viewers by marketing DTV to community. 2. Make original productions more cost- and time-efficient. 3. Improve quality of bulletin board, newscast and magazine show. 4. Utilize student interns in more productions. 5. Implement special programming to Denton Television (DTV) lineup. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Episodes of City Beat N/A 24 24 24 2. Episodes of Denton Magazine N/A 12 12 12 3. Bulletin Board slides 350 370 370 400 4. Slides in Spanish 40 60 70 80 5. Special programming (special events) N/A N/A N/A 10 6. Hours per month of original programming (including repeats) 180 200 220 240 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Accuracy of BBS items 95% 98% 95% 98% 2. City Beat pre-production deadlines met N/A 95% 90% 95% 3. Denton Magazine deadlines met N/A 95% 95% 97% 4. Multimedia materials for public meetings set up on time 95% 97% 97% 99% 90 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES CABLE TELEVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources109,683$ 130,602$ 126,406$ 112,811$ TOTAL RESOURCES$ 130,602109,683$ 126,406$ 112,811$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services81,059$ 83,035$ 81,953$ 82,514$ Materials & Supplies6,152 1,780 980 1,900 Maintenance & Repair14,382 16,460 15,917 12,396 Insurance- - - - Miscellaneous- - - 300 Operations8,090 11,332 9,561 10,708 Transfers- 17,995 17,995 4,993 Fixed Assets- - - - TOTAL EXPENDITURES$ 130,602109,683$ 126,406$ 112,811$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Temporary/Seasonal1.00 1.00 1.00 1.00 TOTAL PERSONNEL 2.002.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 91 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES INTERNAL AUDIT PROGRAM DESCRIPTION The Internal Audit Division provides an independent appraisal of the CityÔs operations and internal controls. The division provides management with reviews and recommendations for improvement of performance, reductions of cost, administrative and resource efficiencies, and risk analysis. The divisionÔs annual plan focuses on the organizationÔs goals and current audit service needs. MAJOR DIVISION GOALS Work with City management to ensure that: 1. Organizational and management objectives are met. 2. Resources are used economically and efficiently. 3. Risks or potential liabilities to the City are identified and minimized. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Analyze and review the CityÔs risks. 2. Develop an annual and 5-year plan based on the goals of the organization and current audit needs. 3. Provide management with reports and at least 10 major recommendations for improvement. 4. Provide necessary audit services as determined for current needs of the organization. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Scheduled and follow-up reviews 13 12 8 7 2. On-going reviews and consulting 12 12 24 24 3. Special request projects 7 5 5 5 4. Percentage of time: a. Scheduled and follow-up reviews 47% 59% 44% 57% b. On-going reviews and consultations 17% 15% 26% 20% c. Special request projects 6% 8% 3% 5% d. Non-audit 30% 18% 27% 18% 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Recommendations accepted 100% 100% 100% 100% 2. Recommendations implemented 93% 80% 95% 95% 92 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES INTERNAL AUDIT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED $ 133,259$ 112,929$ 126,670$ General Resources118,524 TOTAL RESOURCES$ 133,259118,524$ 112,929$ 126,670$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED ices108,670$ 116,067$ 96,879$ 110,619$ Personal Serv Materials & Supplies2,193 1,250 800 530 intenance & Repair- - - - Ma Insurance- 100 100 691 iscellaneous- - - - M Operations7,661 5,727 5,035 3,781 fers- 10,115 10,115 11,049 Trans Fixed Assets- - - - $ 133,259$ 112,929$ 126,670$ TOTAL EXPENDITURES 118,524 PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents(FTE)ACTUALBUDGETESTIMATE *ADOPTED ice/Maintenance- - - - Serv Office/Clerical- - - - ical/Paraprofessional0.50 0.50 0.50 0.50 Techn Professional1.00 1.00 1.00 1.00 gement/Supervision- - - - Mana Temporary/Seasonal- - - - TOTAL PERSONNEL 1.501.50 1.50 1.50 MAJOR BUDGET CHANGES get reflects no major changes. The bud * Estimate as of May, 2003 93 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources620,690$ 752,133$ 737,889$ 700,349$ TOTAL RESOURCES$ 752,133620,690$ 737,889$ 700,349$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services511,877$ 499,224$ 491,126$ 507,183$ Materials & Supplies10,342 14,952 13,265 8,835 Maintenance & Repair 300288 200 - Insurance- 498 2,064 2,870 Miscellaneous1,966 2,000 1,187 450 Operations96,217 163,644 158,532 130,403 Transfers- 71,515 71,515 50,608 Fixed Assets- - - - TOTAL EXPENDITURES$ 752,133620,690$ 737,889$ 700,349$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional4.00 4.00 4.00 4.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 7.007.00 7.00 7.00 * Estimate as of May, 2003 94 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ECONOMIC DEVELOPMENT SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Economic Development-$ -$ -$ -$ Main Street- - - - General Resources620,690 752,133 737,889 700,349 TOTAL RESOURCES$ 752,133620,690$ 737,889$ 700,349$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Economic Development399,336$ 501,158$ 495,399$ 459,788$ Main Street221,354 250,975 242,490 240,561 TOTAL EXPENDITURES$ 752,133620,690$ 737,889$ 700,349$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Economic Development4.00 4.00 4.00 4.00 Main Street3.00 3.00 3.00 3.00 TOTAL PERSONNEL 7.007.00 7.00 7.00 * Estimate as of May, 2003 95 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES ECONOMIC DEVELOPMENT PROGRAM DESCRIPTION The Economic Development DepartmentÔs objective is to promote and assist community development in Denton through economic development programs and partnerships, such as business retention, international business and government relations, and neighborhood services. The department acts as liaison to Denton County, the universities and community college, chambers of commerce, developers, businesses, and neighborhood groups. Staff compiles and distributes community statistics and information and provides responses to concerns and informational requests. This department is also responsible for the coordination of movie and film production projects. MAJOR DIVISION GOALS 1. Facilitate economic development activities, such as business recruitment and retention, developer assistance, and international relations. 2. Promote economic development through implementation of strategic action plans relating to marketing and image, business parks, North Texas Research Park, and small area plans, such as the Downtown Master Plan and Fry Street Small Area Plan. 3. Promote Denton through partnerships with the universities, Denton Independent School District (DISD), chambers of commerce, and Denton businesses. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Begin implementation of Marketing and Image, Business Parks, North Texas Research Park, and Downtown Development action plans. 2. Complete capital improvement project for Fry Street. 3. Work with developers, chambers of commerce, City departments, and contractors to facilitate and expedite negotiations for locations and expansions. 4. Continue to develop the Small Business Assistance Program, creating partnerships and assisting small businesses in locating necessary resources. 5. Nurture partnerships with educational institutions through efforts such as the Town/Gown Forum. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Implementation of strategic action plans N/A N/A N/A 4 2. Business retention visits 26 24 40 36 3. Development projects assisted N/A N/A N/A 10 4. Neighborhood groups assisted 7 5 5 5 5. Council breakfasts/business recognition events 4 4 4 4 6. Town/Gown Forums coordinated N/A N/A 1 4 7. Small business development events N/A 4 4 4 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Development projects located 15 10 7 10 2. Education partnerships established N/A N/A 2 5 3. International partnerships/events N/A N/A 2 2 4. Small area plans implemented 2 2 1 1 96 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES ECONOMIC DEVELOPMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources399,336$ 501,158$ 495,399$ 459,788$ TOTAL RESOURCES$ 501,158399,336$ 495,399$ 459,788$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services334,351$ 313,234$ 310,136$ 318,788$ Materials & Supplies6,001 6,817 7,430 4,965 Maintenance & Repair 300288 - - Insurance- 304 1,870 1,777 Miscellaneous1,951 2,000 1,187 450 Operations56,745 124,364 120,637 98,579 Transfers- 54,139 54,139 35,229 Fixed Assets- - - - TOTAL EXPENDITURES$ 501,158399,336$ 495,399$ 459,788$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional2.00 2.00 2.00 2.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 97 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES MAIN STREET PROGRAM DESCRIPTION Main Street is a development program designed to capitalize on the unique character of the downtown business district, while promoting progressive marketing and management techniques. The program utilizes historic preservation as an integral foundation of downtown economic development. The Main Street office administers citywide historic preservation efforts and provides staff support to the Historic Landmark Commission and the Main Street Association. MAJOR DIVISION GOALS 1. Coordinate groups, businesses, and activities in the downtown area to increase retail sales and tax revenues. 2. Enhance the visual appeal of the area by promoting historic preservation and adaptive reuse of buildings; provide design assistance and promote a positive image of the area through festivals, events, and marketing. 3. Provide professional preservation expertise and staff support to the Historic Landmark Commission. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Preserve and improve diversity of business, retail, government, and residential uses through facilitation of the downtown master plan. 2. Increase cooperative advertising by working with the Convention and Visitor Bureau, the Courthouse on the Square Museum, the Bayless-Selby House Museum and merchants. 3. Increase citizen and tourist awareness by promoting downtown Denton through events, retail and image promotions. 4. Increase historic preservation through creation of conservation districts (1-2 in 2004). 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. New business/residential uses 7 5 5 6 2. Cooperative ads N/A N/A 6 6 3. Main Street-sponsored events 7 8 8 8 4. Historic conservation districts created N/A 1 1 1 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Retail starts/relocations/expansions 7 5 5 6 2. Attendance at festivals/concerts 12,000 10,000 15,000 20,000 3. Historic conservation districts created N/A 1 1 1 4. Produce educational piece on conservation districts, speak to neighborhood groups 3 1 2 2 5. Public and private investment in Main Street area $2,708,500 $1,000,000 $1,866,000 $750,000 98 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL GOVERNMENT SERVICES MAIN STREET 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources221,354$ 250,975$ 242,490$ 240,561$ TOTAL RESOURCES$ 250,975221,354$ 242,490$ 240,561$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services177,526$ 185,990$ 180,990$ 188,395$ Materials & Supplies4,341 8,135 5,835 3,870 Maintenance & Repair -- 200 - Insurance- 194 194 1,093 Miscellaneous15 - - - Operations39,472 39,280 37,895 31,824 Transfers- 17,376 17,376 15,379 Fixed Assets- - - - TOTAL EXPENDITURES$ 250,975221,354$ 242,490$ 240,561$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional- - - - Professional2.00 2.00 2.00 2.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 3.003.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 99 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LEGAL SERVICES LEGAL PROGRAM DESCRIPTION The Legal Department provides quality legal representation to the City Council, boards, and staff members of the City. This department also represents the City in litigation, drafts various legal instruments, and handles claims filed against the City. The department also monitors legislation and coordinates the CityÔs legislative program during each session of the state legislature. The Legal Department also provides assistance in the collection of delinquent accounts and administers the codification and revision of city ordinances. In addition, this department provides a prosecutor to represent the State of Texas in Municipal Court proceedings related to Class C misdemeanors. MAJOR DIVISION GOALS 1. Provide quality legal services and representation efficiently and ethically in all matters affecting the City of Denton in a manner that helps to achieve the CityÔs goals and objectives. 2. Provide the best possible legal instruments for City projects within the time available for document preparation or review. 3. Provide the most effective legal representation possible in litigation-related activities involving the City of Denton, while meeting all court-imposed deadlines and centralize litigation function through litigation attorney and legal assistant. 4. Recover monies due the City. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to track costs of resources utilized in defending claims and lawsuits against the City and effectively coordinate hiring outside counsel. 2. Work with Code Enforcement to aggressively pursue compliance with applicable ordinances. 3. Continue to place all reusable legal documents into electronic system forms. 4. Collect at least 75% of funds referred to the department for collection. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Contracts/forms reviewed or prepared 2,350 1,100 1,842 1,800 2. Correspondence/memos prepared 3,689 1,850 3,872 3,850 3. Ordinances/resolutions prepared 535 600 400 400 4. Proclamations 81 60 100 100 5. Requests for legal services received 3,591 1,900 3,620 3,600 6. Miscellaneous documents prepared 750 1,350 588 600 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests for legal services processed within response cycle time 90% 95% 95% 95% 2. Property damage claims collected 78% 75% 75% 75% 3. Lawsuits being handled in-house 85% 85% 85% 85% 4. Collections $551,375 $200,000 $300,000 $300,000 100 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LEGAL SERVICES LEGAL 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources922,193$ 1,119,794$ 1,092,313$ 1,059,088$ TOTAL RESOURCES$ 1,119,794922,193$ 1,092,313$ 1,059,088$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services862,143$ 897,865$ 897,865$ 911,042$ Materials & Supplies9,814 12,000 12,000 12,000 Maintenance & Repair 30060 300 300 Insurance- 703 703 5,236 Miscellaneous- 500 500 500 Operations26,107 99,898 72,417 66,647 Transfers- 80,908 80,908 35,743 Fixed Assets24,069 27,620 27,620 27,620 TOTAL EXPENDITURES$ 1,119,794922,193$ 1,092,313$ 1,059,088$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical3.00 3.00 3.00 3.00 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional4.00 4.00 4.00 4.00 Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 10.0010.00 10.00 10.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 101 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES JUDICIAL SERVICES MUNICIPAL JUDGE PROGRAM DESCRIPTION The Municipal JudgeÔs Office presides over all functions of the judiciary on behalf of the City of Denton, as well as serving certain magistrate functions for both the City and County as required by law, particularly as applicable to arrest activity of the Denton Police Department. The judges preside over all court hearings held in Denton Municipal Court including jury trials, non-jury (or bench) trials, pre-trials, bond and summons plea dockets, bond forfeiture hearings, indigency hearings, juvenile pleas and arraignments of all prisoners detained in the municipal jail on all levels of felonies and misdemeanors. In addition to the judicial functions observed by the general public, the Municipal Judge determines court policies, reviews changes in applicable law, revises policies and procedures in accordance with applicable statutory mandates, sets fine schedules and issues arrest and inspection warrants as well as mental health detention warrants. The Judge's Office facilitates the issuance of arrest and search warrants on offenses beyond the Municipal Court's original jurisdiction, for all levels of misdemeanor and felony criminal matters, primarily to expedite the processing of offenses under investigation by the Denton Police Department. MAJOR DIVISION GOALS 1. Refine and enhance a fair and impartial judicial system. 2. Ensure efficient and timely disposition of municipal court cases. 3. Ensure timely and proper magistrate and arraignment process (jail prisoners). MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Review and refine municipal court internal procedures to maximize efficiency. 2. Prepare and organize judicial policies and directives and communications to staff and public. 3. Continue to simplify or "streamline" promulgated court forms and procedures for case disposition. 4. Establish and refine deferred adjudication request and dismissal procedures. 5. Establish processes to ensure that all defendants are treated in a fair and uniform fashion. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cases processed 48,400 48,000 49,500 50,000 2. Jury trials 144 40 150 155 3. Non-jury trials 2,800 3,000 3,000 3,200 4. Jail arraignments 2,350 3,000 2,800 3,000 5. Warrants 7,547 3,000 9,000 9,500 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cases disposed (monthly) 4,033 4,000 4,200 4,500 2. Warrants issued monthly 629 500 543 600 3. Length of court docket (hours) 2.50 3.00 2.00 2.00 102 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES JUDICIAL SERVICES MUNICIPAL JUDGE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources229,192$ 292,707$ 262,707$ 264,981$ TOTAL RESOURCES$ 292,707229,192$ 262,707$ 264,981$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services215,405$ 249,837$ 219,837$ 232,991$ Materials & Supplies1,505 3,060 3,060 1,730 Maintenance & Repair 400- 400 - Insurance- 194 194 2,366 Miscellaneous- - - - Operations12,282 16,940 16,940 12,507 Transfers- 22,276 22,276 15,387 Fixed Assets- - - - TOTAL EXPENDITURES$ 292,707229,192$ 262,707$ 264,981$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional1.00 1.00 1.00 1.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 3.003.003.003.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 103 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal JudgeCity ManagerCity Attorney Judicial ServicesGeneral Government Services,Legal Services City Manager's Office, Public Information Office, Cable Television, Economic Development/Main Street, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Airport, Public Transportation, Planning, Engineering, Building Inspections, Facilities Management Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, Management & Budget, Library, Human Resources 104 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND Assistant City Manager Police Department Animal Services Code Enforcement Fire Department Airport Public Transporation Engineering Planning Building Inspections Facilities Management 105 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY POLICE PROGRAM DESCRIPTION The mission of the Denton Police Department is to positively impact the quality of life throughout the community. To achieve these ends, the department is committed to forming practical partnerships with the citizenry, which include a mutual goal-setting process aimed at resolving problems, reducing fear, preserving the peace, and enforcing the law, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Develop and enhance the departmentÔs automated information systems and crime analysis capabilities to provide statistical analysis of crime in real time by police officers on patrol and to combine this capability with our problem-solving tools (Consultation, Adaptation, and Mobilization) in an effort to maximize our resources in a successful resolution of criminal activity. 2. Develop and implement a long-term strategic plan to reduce crime through CAMStat and address issues of homeland security. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue the implementation of VisionAir public safety software, including staff training and interfaces with Victim Identification Notification Everyday (VINE) and Municipal Court software. 2. Expand crime analysis capabilities, including mapping and staff access to computerized data, toward more effective and efficient deployment of resources in addressing crime and citizen concerns; CAMStat (Consultation, Adaptation, Mobilization philosophy with computer technology). 3. Conduct extensive review and revision of policies and procedures to improve the delivery of public safety services and ensure for Ñbest practices.Ò 4. Identify and pursue sources of funding for additional personnel and equipment to meet the requirements of the strategic plan and address increased workload resulting from projected growth and additional demands of homeland security. 5. Review current plans, consult with area organizations, and develop a long-term strategic plan to address issues of homeland security that includes a coordinated community effort. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Calls for service 57,704 63,516 59,160 62,000 2. Traffic accidents 3,463 3,155 3,474 3,200 3. Part 1 offenses 3,902 4,953 4,100 4,250 4. Part 2 offenses 6,433 7,520 7,220 7,250 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average response time (dispatch to arrival) 5.06 6.45 6.82 6.50 2. Traffic citations 33,263 24,034 31650 34,000 3. Part 1 cleared 30.2 44.2 30.7 31.2 4. Part 2 cleared 73.1 72.0 72.3 72.5 5. COPS/officer-initiated activity 47,384 52,819 57,568 58,500 106 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY POLICE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Warrant Fees121,383$ 168,000$ 168,000$ 176,000$ Auto Pound Fees59,557 83,200 83,200 76,000 Police Escort & Guard Fees14,809 15,500 17,828 17,500 False Alarm Fees32,600 42,000 28,200 31,200 Traffic/Police Reports35,795 35,000 34,000 36,000 Arrest Fees139,572 163,000 150,000 158,000 Denton Municipal Fines1,629,581 1,763,000 1,640,000 1,800,000 Parking Fines99,278 116,000 104,000 109,000 Police Phone Commission13,693 15,400 14,687 14,700 DISD Contribution - SRO30,408 73,329 10,070 - Contract - DISD47,150 73,173 67,700 114,274 General Resources10,868,580 12,515,793 12,300,814 12,752,463 TOTAL RESOURCES$ 15,063,39513,092,406$ 14,618,499$ 15,285,137$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services11,716,099$ 12,687,559$ 12,334,017$ 12,843,376$ Materials & Supplies161,614 179,114 231,767 178,030 Maintenance & Repair 99,557113,609 118,308 206,676 Insurance- 17,981 17,981 141,281 Miscellaneous866 2,350 13,374 12,771 Operations1,100,218 1,028,676 1,016,921 1,044,231 Transfers- 1,048,158 886,131 858,772 Fixed Assets- - - - TOTAL EXPENDITURES$ 15,063,39513,092,406$ 14,618,499$ 15,285,137$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance2.00 2.00 2.00 2.00 Office/Clerical4.00 4.00 4.00 3.00 Technical/Paraprofessional30.00 30.00 30.00 31.00 Professional2.00 2.00 2.00 2.00 Management/Supervision2.00 2.00 2.00 2.00 Sworn Public Safety134.00 136.00 136.00 136.00 Temporary/Seasonal4.14 4.14 4.14 6.73 TOTAL PERSONNEL 180.14178.14 180.14 182.73 MAJOR BUDGET CHANGES The 2003-04 budget includes the addition of 2.59 FTEs. The Denton Independent School District cut back on their bus service and requested additional school crossing guards. * Estimate as of May, 2003 107 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY ANIMAL SERVICES PROGRAM DESCRIPTION The mission of Animal Services is to positively impact the quality of life throughout the community. To achieve these ends, Animal Services is committed to forming practical partnerships with the citizenry, which includes a mutual goal-setting process aimed at resolving animal-related public health problems and concerns, including abatement of animal nuisances, the investigation of possible rabies exposure cases, the humane treatment and disposal of animals in custody, and the provision of public information regarding animal bites, rabies control, and responsible animal ownership, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Shelter and dispose of all animals in the most efficient and humane manner possible. 2. Continue automation of the divisionÔs records management system. 3. Continue to improve and maintain effective relationships with veterinarians, animal rights organizations, and community groups to improve the ratio of adoptions/transfers to euthanasia. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Develop and implement One Stop Adoption program. 2. Continue to develop written modular training program for new employees. 3. Continue review and revision of Animal Services Procedures manual. 4. Continue public education activities to increase compliance with laws and ordinances and decrease the number of possible rabies cases and unwanted animals, specifically targeting neighborhood groups, apartment complexes, and manufactured-housing communities. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Animals sheltered 5,098 5,700 4,100 4,000 2. Calls for service 5,864 3,550 5,500 5,800 3. Public education presentations 27 30 30 45 4. Miles patrolled 62,458 69,000 60,000 64,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Animals returned to owner 1,401 1,100 850 850 2. Animals adopted/transferred 1,614 2,100 1,800 1,800 3. Animals euthanized 2,413 2,500 1,450 1,350 4. Citations issued 187 200 200 250 108 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY ANIMAL SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Animal Carcass Pick-Up4,864$ 6,100$ 5,500$ 5,500$ Animal Pound Fees66,653 84,000 85,000 86,000 General Resources373,813 388,531 392,390 443,125 TOTAL RESOURCES$ 478,631445,330$ 482,890$ 534,625$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services326,178$ 346,815$ 348,780$ 365,866$ Materials & Supplies13,017 31,171 34,379 25,778 Maintenance & Repair 7,0685,613 19,833 9,533 Insurance- 1,826 1,862 11,511 Miscellaneous- - - - Operations100,522 72,679 58,964 102,928 Transfers- 19,072 19,072 19,009 Fixed Assets- - - - TOTAL EXPENDITURES$ 478,631445,330$ 482,890$ 534,625$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional7.00 7.00 7.00 7.00 Professional- - - - Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 8.008.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 109 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY CODE ENFORCEMENT PROGRAM DESCRIPTION The mission of the Code Enforcement Division is to positively impact the quality of life throughout the community. To achieve these ends, Code Enforcement is committed to forming practical partnerships with the citizenry, which includes a mutual goal-setting process aimed at addressing public health, physical decay, and environmental issues through the provision of education and information to the public and the enforcement of nuisance ordinances, thereby providing a safer environment for all citizens. MAJOR DIVISION GOALS 1. Increase community awareness of code and environmental regulations. 2. Continue cooperative working relationships with other City departments. 3. Continue to provide prompt and consistent enforcement of regulations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Perform a comprehensive review of current ordinances and revise as needed, consistent with revisions in state law. 2. Continue developing modular, new-employee training program. 3. Develop and implement a strategy to effectively address ordinance violations on abandoned properties. 4. Develop and implement a strategic plan to increase code compliance on abandoned properties. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Illegal sign notifications 185 225 200 205 2. Grass and weed violations 2,925 2,900 2,975 3,100 3. Trash and debris violations 2,003 2,000 2,100 2,100 4. Junk vehicles violations 386 325 350 350 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Neighborhood meetings attended 14 20 18 20 2. Cases filed in municipal court 115 200 200 200 3. Investigations closed by voluntary compliance 55% 75% 60% 75% 4. Investigations closed by enforcement action 45% 25% 40% 25% 110 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY CODE ENFORCEMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Mowing Liens3,599$ 4,200$ 7,500$ 7,500$ Mowing Administration Fees6,009 6,700 9,000 10,000 Mowing Charges1,584 1,800 3,000 4,000 General Resources366,448 408,612 401,810 431,897 TOTAL RESOURCES$ 421,312377,640$ 421,310$ 453,397$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services301,895$ 330,515$ 331,097$ 342,161$ Materials & Supplies7,931 6,870 6,615 5,905 Maintenance & Repair -- - - Insurance- - - 2,549 Miscellaneous- - - - Operations67,814 37,211 36,882 62,008 Transfers- 46,716 46,716 40,774 Fixed Assets- - - - TOTAL EXPENDITURES$ 421,312377,640$ 421,310$ 453,397$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional6.00 6.00 6.00 6.00 Professional- - - - Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 7.007.00 7.00 7.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 111 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FIRE SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Fire Department Fines5,616$ 20,000$ 10,000$ 10,000$ Fire Inspection/Fees59,576 75,000 85,000 85,000 Ambulance Fees664,296 814,000 780,000 819,000 County Ambulance Contract301,882 368,113 333,113 291,444 Small Cities Ambulance Contract119,652 114,416 116,352 124,474 g 10,000- 5,000 5,000 Hazardous Materials Billin Motor Vehicle Accident - Engine Response9,016 20,000 6,000 8,000 g 6,0004,621 3,500 5,000 CPR Trainin General Resources10,833,352 11,107,170 10,961,379 12,048,391 TOTAL RESOURCES$ 12,534,69911,998,011$ 12,300,344$ 13,396,309$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services10,443,514$ 10,747,224$ 10,697,224$ 11,169,746$ Materials & Supplies266,026 228,668 228,668 289,218 Maintenance & Repair55,117 78,018 78,018 122,538 Insurance- 16,858 16,858 115,640 Miscellaneous1,042 13,300 13,300 15,635 Operations1,232,312 1,061,816 877,461 1,195,440 Transfers- 388,815 388,815 488,092 Fixed Assets- - - - TOTAL EXPENDITURES$ 12,534,69911,998,011$ 12,300,344$ 13,396,309$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical5.00 5.00 5.00 5.00 Technical/Paraprofessional12.00 12.00 12.00 12.00 Professional2.00 2.00 2.00 2.00 Management/Supervision2.00 2.00 2.00 2.00 Sworn Public Safety130.00 145.00 131.00 131.00 Temporary/Seasonal0.25 0.25 0.25 0.25 TOTAL PERSONNEL 166.25151.25 152.25 152.25 * Estimate as of May, 2003 112 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FIRE SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Fire Administration9,016$ 20,000$ 6,000$ 8,000$ Fire Operations- - - - Fire Prevention65,192 95,000 95,000 95,000 Emergency Medical Services1,090,451 1,312,529 1,237,965 1,244,918 General Resources10,833,352 11,107,170 10,961,379 12,048,391 TOTAL RESOURCES$ 12,534,69911,998,011$ 12,300,344$ 13,396,309$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Fire Administration1,091,125$ 1,593,664$ 1,515,309$ 1,769,913$ Fire Operations9,739,625 10,027,095 9,871,095 10,451,911 Fire Prevention456,491 461,687 461,687 522,924 Emergency Medical Services710,770 452,253 452,253 651,561 TOTAL EXPENDITURES$ 12,534,69911,998,011$ 12,300,344$ 13,396,309$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Fire Administration16.00 16.00 16.00 16.00 Fire Operations126.00 141.00 127.00 127.00 Fire Prevention6.25 6.25 6.25 6.25 Emergency Medical Services3.00 3.00 3.00 3.00 TOTAL PERSONNEL 166.25151.25 152.25 152.25 * Estimate as of May, 2003 113 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE ADMINISTRATION PROGRAM DESCRIPTION The Fire Administration Division provides the leadership and vision necessary to effectively and efficiently direct, advise, and assist Fire Department support staff to provide the best possible support services and resources to our internal customers so they can deliver high-quality and exceptional services to our external customers. MAJOR DIVISION GOALS 1. Operate the Fire Department effectively and efficiently at the lowest cost to reduce the burden on taxpayers and attract new business and industry to the city. 2. Ensure a continuous and progressive training program which facilitates the acquisition, development, and monitoring of the knowledge and skills necessary to enable the Fire Department to safely provide the best possible services. 3. Provide a quality emergency management program for the city. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement approved and revised strategies of the Fire Department Strategic Plan. 2. Continue implementation of the fire/EMS records management system. 3. Develop and implement a physical fitness/wellness program. 4. Continue implementation of an all-hazards, citywide disaster planning and training program. 5. Continue improvement of budget management and reporting. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Training programs 5 10 5 10 2. Annual report 1 1 1 1 3. Monthly reports 12 12 12 12 4. Emergency management programs and public education efforts 6 8 6 6 5. Physical training routines met N/A 156 104 156 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Citizens contacted who know what to do when sirens sound N/A 40% N/A 40% 2. Firefighters who meet recommended heart rate levels N/A 130 N/A 130 3. Fire/EMS software implemented 50% 100% 25% 25% 114 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Motor Vehicle Accident - Engine Response9,016$ 20,000$ 6,000$ 8,000$ General Resources1,082,109 1,573,664 1,509,309 1,761,913 TOTAL RESOURCES$ 1,593,6641,091,125$ 1,515,309$ 1,769,913$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services999,776$ 1,046,815$ 996,815$ 1,060,702$ Materials & Supplies8,186 15,650 15,650 16,950 Maintenance & Repair 16,7127,220 16,712 17,453 Insurance- 3,944 3,944 43,483 Miscellaneous78 200 200 2,235 Operations75,865 132,259 103,904 152,656 Transfers- 378,084 378,084 476,434 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,593,6641,091,125$ 1,515,309$ 1,769,913$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical3.00 3.00 3.00 3.00 Technical/Paraprofessional9.00 9.00 9.00 9.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Sworn Public Safety3.00 3.00 3.00 3.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 16.0016.00 16.00 16.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 115 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE OPERATIONS PROGRAM DESCRIPTION The Fire Operations Division provides the fire-fighting forces and resources necessary to execute a standard problem-solving outcome that is quick, effective, skillful, safe, caring, and managed to our customers impacted by fires or other emergencies. MAJOR DIVISION GOALS 1. Maintain an operational readiness and combat capability at six (6) fire stations, including six (6) front-line, advanced life-support paramedic engine companies, one (1) truck company, and four (4) advanced life-support paramedic ambulances. 2. Seek opportunities to serve neighborhoods closely associated with fire stations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Maintain a minimum staffing level of 32 at all times. 2. Support and/or host neighborhood activities. 3. Develop pre-fire plans for all target hazard occupancies. 4. Implement improved strategies of the Fire Department Strategic Plan. 5. Continue implementation of the Special Ops Hazardous Materials Team. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Maintain minimum staffing 32 32 32 32 2. Fire alarms 2,800 3,200 2,802 2,900 3. Structure fires 175 250 279 250 4. Haz-mat team members trained N/A 36 12 40 5. Haz-mat physicals completed N/A 36 0 40 6. Neighborhood activities conducted 15 N/A 10 12 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Response times to fires in less than five minutes 75% 80% 70% 80% 2 Telestaff software implemented N/A N/A N/A 100% 116 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE OPERATIONS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources9,739,625$ 10,027,095$ 9,871,095$ 10,451,911$ TOTAL RESOURCES$ 10,027,0959,739,625$ 9,871,095$ 10,451,911$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services8,889,992$ 9,120,217$ 9,120,217$ 9,515,423$ Materials & Supplies110,653 103,050 103,050 162,250 Maintenance & Repair 37,06924,680 37,069 53,849 Insurance- 10,456 10,456 57,160 Miscellaneous373 500 500 1,000 Operations713,927 755,803 599,803 662,229 Transfers- - - - Fixed Assets- - - - TOTAL EXPENDITURES$ 10,027,0959,739,625$ 9,871,095$ 10,451,911$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional- - - - Management/Supervision- - - - Sworn Public Safety126.00 141.00 127.00 127.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 141.00126.00 127.00 127.00 MAJOR BUDGET CHANGES The 2002-03 budget estimate reflects the reduction of 14 FTEs due to the postponement in building Fire Station 7. * Estimate as of May, 2003 117 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE PREVENTION PROGRAM DESCRIPTION The Fire Prevention Division strives to reduce the frequency, probability, and severity of fires along with the resulting deaths, injuries, and property loss by educating, training, and encouraging its customers to be safe. Fire prevention exists to lessen the physical, occupational, and social hazards, which contribute to the occurrence and spread of fire. This divisionÔs mission is to educate the community regarding fire and safety prevention, enforce fire codes and arson abatement laws, and ensure that structures are engineered and built to prevent fire and decrease fire hazards. MAJOR DIVISION GOALS 1. Actively and positively provide a fire prevention program that designs, implements, and enforces laws established to control the potential for explosion or ignition, the size of fire, hazardous materials storage, and life loss. 2. Prevent fires and injury by conducting annual and semi-annual inspections. 3. Maintain a comprehensive public education program designed to increase awareness, provide information, and change behavior in order to manage fire, injury, and natural hazards in the city of Denton. 4. Enforce the adopted Fire Code through plan review, permitting, and systems testing. 5. Investigate all fires and explosions and vigorously pursue criminals who commit the crime of arson. 6. Promote a positive image to the community by bringing these services to the neighborhoods and solicit community involvement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement Risk Watch. 2. Increase number of self-inspections. 3. Inspect all Target Hazard Occupancies. 4. Implement a method of receiving customer feedback. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Routine inspections 2,802 2,600 2,900 3,000 2. Cause and origin investigations 440 450 480 485 3. Public education programs 165 165 175 180 4. Plan reviews 720 700 730 700 5. Fire Code citations 230 500 400 400 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Businesses that conduct self-inspections accurately N/A N/A 95 112 2. Children who show improved knowledge of how to avoid injuries (of those tested) N/A N/A N/A 70% 118 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY FIRE PREVENTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Fire Department Fines5,616$ 20,000$ 10,000$ 10,000$ Fire Inspections59,576 75,000 85,000 85,000 General Resources391,299 366,687 366,687 427,924 TOTAL RESOURCES$ 461,687456,491$ 461,687$ 522,924$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services371,431$ 388,248$ 388,248$ 394,377$ Materials & Supplies20,894 17,668 17,668 19,418 Maintenance & Repair 3,7505,625 3,750 25,820 Insurance- 512 512 5,662 Miscellaneous466 12,450 12,450 12,250 Operations58,075 39,059 39,059 55,478 Transfers- - - 9,919 Fixed Assets- - - - TOTAL EXPENDITURES$ 461,687456,491$ 461,687$ 522,924$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional3.00 3.00 3.00 3.00 Professional1.00 1.00 1.00 1.00 Management/Supervision1.00 1.00 1.00 1.00 Sworn Public Safety- - - - Temporary/Seasonal0.25 0.25 0.25 0.25 TOTAL PERSONNEL 6.256.25 6.25 6.25 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 119 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY EMERGENCY MEDICAL SERVICES PROGRAM DESCRIPTION The Emergency Medical Services (EMS) Division provides the skilled lifesaving forces and resources necessary to execute a standard problem-solving outcome that is quick, effective, skillful, safe, caring, and managed to our customers impacted by sudden illness or injury. This includes the city of Denton as well as contracts for 330 square miles of rural northwest Denton County and the cities of Krum, Ponder, and Sanger. MAJOR DIVISION GOALS 1. Provide and maintain an operational readiness level that will meet the emergency medical needs of the citizens of Denton and the communities and areas of Denton County that we contract to serve. 2. Provide a safe and effective system of treatment and transportation for the sick and injured. 3. Assure that all Fire Department employees receive quality EMS education and recurrent training. 4. Educate all citizens in lifesaving, self-help programs such as CPR and first aid. 5. Provide the City's employees with the education and equipment necessary to assist themselves in the event of injury or sudden illness. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to work with the medical control director to improve the standard of care offered by our EMS system through continuing education, improved protocols, the quality assurance program, and improved medications. 2. Continue to develop the Continuous Quality Improvement (CQI) program using Field Training Officers (FTOs). 3. Continue to improve the EMS billing/collection section to achieve a collection rate of 50% by the close of the 2003Ï2004 fiscal year and comply with audit requirements. 4. Continue a three-year implementation program of the automatic external defibrillators (AEDs) to place five more AEDs in City facilities and train employees in their use. 5. Continue to provide CPR, AED, and first-aid training to City employees and the general public. 6. Complete paramedic training for all remaining recruits. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. EMS alarms 7,200 6,000 5,914 6,000 2. Transports 4,700 3,700 3,432 3,480 3. Continuing education training hours 4,752 4,752 4,752 4,752 4. Ambulance bills issued 3,900 3,700 3,432 3,480 5. AEDs installed 5 5 0 5 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Paramedics who maintain or achieve certification 89 103 104 110 2. Ambulance accounts collected 58% 50% 44% 50% 3. City employees trained in use of AEDs 40 100 54 100 4. Pinpoint software implemented N/A N/A N/A 50% 120 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PUBLIC SAFETY EMERGENCY MEDICAL SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Ambulance Service Fees664,296$ 814,000$ 780,000$ 819,000$ County Ambulance Contract301,882 368,113 333,113 291,444 Small Cities Ambulance Contract119,652 114,416 116,352 124,474 g 10,000- 5,000 5,000 Hazardous Materials Billin CPR Training 6,0004,621 3,500 5,000 (379,681)(860,276)(785,712)(593,357) General Resources TOTAL RESOURCES$ 452,253710,770$ 452,253$ 651,561$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services182,315$ 191,944$ 191,944$ 199,244$ Materials & Supplies126,293 92,300 92,300 90,600 Maintenance & Repair17,592 20,487 20,487 25,416 Insurance- 1,946 1,946 9,335 Miscellaneous125 150 150 150 Operations384,445 134,695 134,695 325,077 Transfers- 10,731 10,731 1,739 Fixed Assets- - - - TOTAL EXPENDITURES$ 452,253710,770$ 452,253$ 651,561$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Sworn Public Safety1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 3.003.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 121 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS PUBLIC TRANSPORTATION PROGRAM DESCRIPTION The Public Transportation Department is responsible for providing a quality transportation option and for promoting the use of this option to the general public and physically impaired individuals. This is accomplished through responsible management of grant funding from federal, state, and local sources. The department educates the public on current public transportation issues and ensures that DentonÔs transit needs are included in regional and statewide transportation plans. MAJOR DIVISION GOALS 1. Assist in the development of transportation alternatives for access to jobs, retail centers, education, leisure, and travel in the City of Denton and the metroplex. 2. Complete LINK Central Multi-Modal Station feasibility study. 3. Improve service delivery through more efficient, convenient, and accessible public transportation. 4. Increase overall ridership by 15%. 5. Assist North Central Texas Council of Governments (NCTCOG) with overall goal to improve regional air quality. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue system enhancement plan (e.g., benches, shelters, passenger amenities, etc.). 2. Expand transportation partnership opportunities. 3. Assist with information gathering for and implementation of the Denton County Transportation Authority. 4. Improve visibility of LINK system in the community via increased education and marketing efforts. 5. Establish a 95% on-time performance rating (Federal Transit Administration standard equivalent to ÑExcellentÒ). 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Operating expense per passenger trip: a. Fixed route $5.62 $10.00 $9.50 $8.50 b. Demand response $10.70 $14.00 $13.00 $12.00 2. Operating expense per revenue mile: a. Fixed route $35.43 $36.00 $36.25 $36.50 b. Demand response $29.31 $33.00 $33.50 $35.00 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Annual ridership 271,700 243,195 193,000 200,000 2. Fare revenue recovered $82,673 $116,000 $77,516 $80,000 3. On-time performance 90% 95% 92% 95% 122 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS PUBLIC TRANSPORTATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources330,348$ 287,126$ 287,126$ 287,126$ TOTAL RESOURCES$ 287,126330,348$ 287,126$ 287,126$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services-$ -$ -$ -$ Materials & Supplies- - - - Maintenance & Repair -- - 11,066 Insurance- 102 102 - Miscellaneous- - - - Operations330,348 279,041 279,041 223,653 Transfers- 7,983 7,983 52,407 Fixed Assets- - - - TOTAL EXPENDITURES$ 287,126330,348$ 287,126$ 287,126$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional- - - - Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL -- - - MAJOR BUDGET CHANGES This division is grant-funded and the budgeted amount represents the City's grant match. * Estimate as of May, 2003 123 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANPORTATION OPERATIONS AIRPORT PROGRAM DESCRIPTION The Denton Airport provides service to the aviation public by contracting with Fixed Based Operators to provide aircraft-related services. The Airport provides and maintains a 6,000-foot runway with associated taxiways, ramps and navigational aides and provides a base for local aircraft owned both by individuals and businesses. The Airport is a designated reliever airport for the Dallas/Fort Worth International Airport providing a major transportation link to Denton and serves as a position inducement to industries considering locating to this area. The Airport is the home base for an air charter service serving the Southwest United States; seven corporate flight departments are based on the field, two flight schools and several aviation sales departments. The Airport also serves as a base for that segment of our citizenry involved in recreational and sport aviation. MAJOR DIVISION GOALS 1. Increase the number of businesses based on the field, both corporate flight departments and general aviation-related services. 2. Receive Texas Department of Transportation (TxDOT) funding approval for runway extension. 3. Receive TxDOT recognition as Reliever Airport of the Year. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Complete construction of the North Terminal Apron Project. 2. Improve tenant relations through increased publications and outreach programs. 3. Begin design phase for parallel taxiway. 4. Continue legislative campaign to improve (receive) federal/state grant funding. 5. Complete design phase for new airport terminal building. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Daily airfield inspections 250 250 240 250 2. Airfield acres mowed/maintained 248 240 242 240 3. Monthly financial/inspection reports 12 36 24 24 4. Advisory Board meetings (reports) 11 12 13 12 5. Special events hosted 2 6 3 3 6. Tenant relations/ development (hours/week) 35 30 32 35 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Based aircraft 225 240 230 240 2. Airport revenues $309,572 $351,276 $214,767 $369,949 3. Negotiated lease agreements 4 3 5 3 4. Increased hangar/office space (square feet) 22,000 33,000 15,600 30,000 5. Fuel flowage (gallons) 730,000 770,000 637,000 700,000 124 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS AIRPORT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Airport Fees309,572$ 351,276$ 214,767$ 369,949$ General Resources15,583 173,506 277,734 162,738 TOTAL RESOURCES$ 524,782325,155$ 492,501$ 532,687$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services249,917$ 297,823$ 291,860$ 303,517$ Materials & Supplies4,042 8,680 7,218 6,125 Maintenance & Repair 4,9383,846 4,874 7,495 Insurance- 1,570 1,570 11,772 Miscellaneous1,338 - - - Operations66,012 185,284 160,492 158,412 Transfers- 24,487 24,487 45,366 Fixed Assets- 2,000 2,000 - TOTAL EXPENDITURES$ 524,782325,155$ 492,501$ 532,687$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance1.00 1.00 1.00 1.00 Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 4.504.50 4.50 4.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 125 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ENGINEERING PROGRAM DESCRIPTION The Engineering Department is responsible for coordination and management of the CityÔs Capital Improvement Program (CIP) projects. Related services include project development, real estate, design, surveying and data gathering, project management, construction inspection, pavement management database, and contract administration. The department records plats and as-built information of new infrastructure. Staff assists the public on existing and proposed streets, sidewalks, other transportation facilities, drainage, and utility lines. The department is responsible for administration of the Traffic Safety Commission and provides staff support to the Planning and Zoning Commission and the Public Utilities Board. MAJOR DIVISION GOALS 1. Provide engineering design services, information, and assistance to citizens, contractors, developers, and other City departments. 2. Provide real estate and capital support services to other City departments and assist the public with matters concerning city easements, right-of-ways (ROWs), and property. 3. Provide surveying expertise to City departments and public surveyors with implementation of a Continuously Operating Reference Station (CORS) System for Global Positioning System (GPS) services. 4. Provide construction management and inspection for CIP projects and development contract improvements provided in connection with new construction. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Provide complete and accurate comments to development applicants during the first review. 2. Provide engineering services to complete CIP projects in a timely, efficient, and cost-effective manner. 3. Provide accurate cost accounting for level of effort expended on projects undertaken. 4. Scan all active engineering project files and maintain historical records in a computerized retrieval system. 5. Monitor development costs with financial data from Pavement View program to ensure equal compliance. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Inquiries by citizens/others 39,183 41,142 39,183 40,000 2. Easements/ROWs obtained 160 180 160 180 3. Right-of-way inspections 950 950 950 950 4. Active project inspections (new) 22,500 22,500 22,500 22,500 5. Survey miles completed (new) 75 90 90 100 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Inquiries handled daily 65% 70% 65% 70% 2. Easements/ROWs obtained within estimated time 50% 80% 75% 80% 3. ROW inspections made within 4 hours of request 75% 90% 85% 90% 4. Active project inspections made/ 4 hours N/A 90% 75% 90% 5. Maintain manpower utilization recovery N/A N/A 60% 65% 6. Survey miles completed within estimated time N/A 90% 85% 90% 7. Development Review comments first time N/A N/A 80% 90% 126 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES ENGINEERING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Charges to Capital Projects1,700,584$ 2,850,000$ 2,260,183$ 2,395,528$ Traffic Impact Analysis Review Fees3,000 5,000 7,000 7,000 Public Works Inspection Fees278,349 250,000 600,000 487,000 Right-of-Way Inspection Fees75,056 48,000 30,000 50,000 Variance Fees1,750 3,150 4,000 4,500 Overtime Inspection Fees945 2,000 7,500 8,500 Engineering Print Revenue4,637 2,500 2,922 2,500 Parking Lot Permits7,351 9,000 7,000 8,000 General Resources917,529 327,035 578,319 685,154 TOTAL RESOURCES$ 3,496,6852,989,201$ 3,496,924$ 3,648,182$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services2,628,389$ 3,038,271$ 3,018,271$ 3,196,292$ Materials & Supplies74,234 59,069 59,069 53,113 Maintenance & Repair 26,14617,322 26,146 31,969 Insurance- 2,277 2,277 25,186 Miscellaneous- - - - Operations223,681 94,069 114,308 123,275 Transfers26,491 276,853 276,853 218,347 Fixed Assets19,084 - - - TOTAL EXPENDITURES$ 3,496,6852,989,201$ 3,496,924$ 3,648,182$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional28.00 28.00 28.00 28.00 Professional9.00 9.00 10.00 10.00 Management/Supervision6.00 6.00 6.00 6.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 44.0044.00 45.00 45.00 MAJOR BUDGET CHANGES The 2002-03 budget estimate reflects the transfer of 1 FTE from the Planning department. * Estimate as of May, 2003 127 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PLANNING PROGRAM DESCRIPTION The Planning Department provides community services through three divisions: (1) Current Planning, (2) Comprehensive Planning, and (3) Small Area Planning. The Current Planning Division is responsible for development review services, including overseeing the CityÔs Development Review Committee. Review services include the review and processing of rezoning applications, plats, variances, and annexations. The Comprehensive Planning Division includes growth projections and interpretations of the comprehensive plan. The Small Area Planning Division is responsible for the writing and implementation of specific plans scaled to a more definable neighborhood area. MAJOR DIVISION GOALS 1. Continue to explore ways to better improve service delivery to our customers. 2. Continue to improve the efficiency of the division. 3. Continue to evaluate current practices and processes to ensure they meet the needs of the customer. 4. Continue to foster common objectives with the Chamber of Commerce and other organizations on development-related issues. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Improve the training of all staff members. 2. Implement new procedures and processes to improve the expedition and review of applications. 3. Monitor issues within the development code for possible changes or updates. 4. Monitor the implementation polices identified in the Denton Comprehensive Plan. 5. Track development trends. 6. Produce and maintain a land use map. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Plat applications 143 96 65 100 2. Rezoning applications 49 65 40 55 3. Annexation petitions 10 5 3 4 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Development Review cases on schedule 98% 100% 100% 100% 2. Small area plans 2 2 2 4 128 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES PLANNING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Zoning Permits59,747$ 85,800$ 45,000$ 100,000$ Development Fees155,896 244,200 244,200 250,000 Development Postage4,626 1,200 5,200 5,200 Sale of Documents8,875 3,000 3,500 3,500 Publication Sales232 1,200 250 250 General Resources863,157 1,069,156 946,825 991,871 TOTAL RESOURCES$ 1,404,5561,092,533$ 1,244,975$ 1,350,821$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services950,871$ 1,165,894$ 1,008,426$ 1,104,239$ Materials & Supplies65,011 61,113 59,000 49,500 Maintenance & Repair 341572 341 615 Insurance- 2,252 2,252 8,216 Miscellaneous16,383 25,000 25,000 20,512 Operations59,696 69,418 69,418 60,793 Transfers- 80,538 80,538 106,946 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,404,5561,092,533$ 1,244,975$ 1,350,821$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional2.00 2.00 2.00 2.00 Professional10.00 10.00 9.00 9.00 Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 16.0016.00 15.00 15.00 MAJOR BUDGET CHANGES The 2002-03 budget estimate reflects the transfer of 1 FTE to the Engineering department. * Estimate as of May, 2003 129 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES BUILDING INSPECTIONS PROGRAM DESCRIPTION The Building Inspections Division has two primary job functions: 1) The review of all construction documents for compliance with adopted codes and ordinances and the issuance of permits for the construction or alteration of structures once all plans have been approved; 2) The performance of inspections of all construction projects to ensure compliance with adopted codes and ordinances and the inspection of food establishments or compliance with adopted regulations. Additionally, the division responds to citizen complaints related to construction projects as well as tenant complaints related to minimal housing standards. The division also provides educational opportunities to contractors, architects and engineers on new code-related issues as well as assists these individuals with any technical questions. MAJOR DIVISION GOALS 1. Continue the ÑQuarterly Builders LuncheonÒ as a means of conveying changes and receiving feedback from the development community. 2. Increase field staff efficiency by establishing a methodology for a minimum of 6.5 hours per day of available field inspection time. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Further examine the feasibility of on-line permitting for various small permits. 2. Further enhance the Building Inspections Web page by adding detailed landscape information including recommended species for this area as well as planting times and techniques. 3. Continue the weekly joint Fire Marshal/field staff/plan review staff training sessions. 4. Continue to develop customer service initiatives. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Perform requested inspection the same day 98% 100% 100% 100% 2. Perform residential plan reviews within 3 days 94% 95% 74% 88% 3. Perform commercial plan reviews within 10 days 97% 100% 99% 100% 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Certificate of Occupancy inspections performed within 24 hours of application 100% 100% 100% 100% 2. Inspectors to inspection requests 1:16 1:19 1:14 1:22 130 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES BUILDING INSPECTIONS ** 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Temporary Gas Permits-$ 2,000$ 10,000$ 10,000$ Food Handler Permits- 59,200 59,200 59,200 Moving Permits- 400 400 400 Demolition Permits- 400 1,900 1,000 Pool, Spa, Hot Tub Permits- 7,600 8,000 9,600 Building Permits- 1,000,860 1,155,000 1,100,000 Electrical and Plumbing Licenses- 2,000 32,275 2,000 Curb Cut Permits- 400 2,700 2,880 Mobile Home Park Licenses- 10,530 9,850 9,850 Sign Permits- 23,800 23,800 25,500 Fence Permits- 200 18,000 18,000 Mechanical Permits- 18,800 10,000 12,000 Certificates of Occupancy Fees- 24,000 26,300 27,000 Variance Filing Fees- 150 4,500 1,400 Landscape Fees- - 1,100 1,300 Beer and Wine Permits- 10,000 10,000 10,000 Pool Manager Certification- 2,300 1,840 - Restaurant Inspections- 107,000 125,000 165,000 Grocery Store Inspections- 7,000 20,000 - Swimming Pool Inspections- 17,440 18,440 19,240 Day Care Inspections- 29,000 20,000 - Re-Inspection Fees- 15,200 9,200 10,800 Electrical Inspections- 31,000 28,500 26,000 Plumbing Inspections- 44,000 51,000 51,000 Plans Review Fees- 170,000 175,000 185,000 Interest Income- 30,485 - - General Resources- (205,668) (463,752) (441,898) TOTAL RESOURCES$ 1,408,097-$ 1,358,253$ 1,305,272$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services-$ 1,081,462$ 1,040,557$ 1,001,816$ Materials & Supplies- 45,936 45,316 35,116 Maintenance & Repair- 16,470 16,800 16,800 Insurance- 8,879 11,390 11,390 Miscellaneous- - - - Operations- 104,119 91,261 90,481 Transfers- 151,231 152,929 149,669 TOTAL EXPENDITURES$ 1,408,097-$ 1,358,253$ 1,305,272$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- 4.00 4.00 4.00 Technical/Paraprofessional- 12.00 12.00 12.00 Professional- 2.00 2.00 2.00 Management/Supervision- 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 19.00- 19.00 19.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 ** The Building Inspections Fund was combined with the General Fund for the 2002-03 budget year to comply with GASB 34 requirements. 131 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES FACILITIES MANAGEMENT PROGRAM DESCRIPTION The Facilities Management Department is responsible for Capital Improvement Program (CIP) construction, major and minor renovation projects, construction contracts including hiring and supervising architects and consultants, building maintenance, space planning, lease/purchase negotiations, janitorial services, utilities and security for 32 municipal buildings. This is done by providing quality facility management, service and construction management for interdepartmental customers who serve our citizens through a shared vision producing strategy and systems that promote the high performance structure by the use of stakeholder involvement, mutual respect and teamwork, innovation and efficient use of resources, while encouraging change and empowered behavior by the use of Franklin CoveyÔs Seven Habits of Highly Effective People, High Performance Organization (HPO), and Consultation, Adaptation, Mobilization (CAM) principles. MAJOR DIVISION GOALS 1. Provide administration and evaluation of City facilities, during construction and maintenance, making the City more effective in providing services for citizens while becoming more efficient in the use of City resources. 2. Implement the adopted Capital Improvement Program, improving on completion dates and reporting systems. 3. Continue to provide a 24/7 on-call system for maintenance of City facilities in an aesthetically pleasing and orderly manner, which instills employee pride and efficiency and improves public approval. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue major Capital Improvement Program (CIP) construction (e.g., Emily Fowler Library Renovation, etc.). 2. Continue special CIP projects such as upgrading existing American Disabilities Act (ADA) accommodations and other facility maintenance areas. 3. Analyze and track expenditures in facilities areas for cost effectiveness in view of service priorities. 4. Continue to complete electronic work requests in a timely manner and perform scheduled HVAC maintenance on equipment to extend the life of the capital investments while improving on our scheduled maintenance program. 5. Continue to provide and monitor custodial services for designated City buildings. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Buildings served 32 32 32 32 2. Major CIP projects 4 4 4 1 3. Special CIP projects 13 25 20 52 4. Special non-programmed projects 20 0 8 0 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Work requests completed on time 90% 85% 90% 85% 2. "Off-hours" requests completed 95% 100% 100% 100% 3. Projects completed on time/ within budget 80% 100% 95% 100% 4. One-time projects completed on time 95% 100% 100% 100% 132 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES DEVELOPMENT SERVICES FACILITIES MANAGEMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED City Hall East - Lease Revenue91,389$ 98,604$ 98,604$ 98,604$ General Resources1,996,557 2,275,823 2,248,436 2,318,661 TOTAL RESOURCES$ 2,374,4272,087,946$ 2,347,040$ 2,417,265$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services784,272$ 908,151$ 910,583$ 936,773$ Materials & Supplies55,043 51,105 39,001 58,053 Maintenance & Repair 342,774343,208 343,711 327,203 Insurance6,089 1,676 1,676 19,730 Miscellaneous617 2,734 2,734 1,734 Operations898,717 949,325 930,673 985,179 Transfers- 118,662 118,662 88,593 Fixed Assets- - - - TOTAL EXPENDITURES$ 2,374,4272,087,946$ 2,347,040$ 2,417,265$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional9.00 9.00 9.00 9.00 Professional2.00 2.00 2.00 2.00 Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 15.0015.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 133 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal JudgeCity ManagerCity Attorney Judicial ServicesGeneral Government Services,Legal Services City Manager's Office, Public Information Office, Cable Television, Economic Development/Main Street, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Airport, Public Transportation, Planning, Engineering, Building Inspections, Facilities Management Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, Management & Budget, Library, Human Resources 134 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND Assistant City Manager Traffic Operations Streets Street Lighting Parks & Recreation Park Administration Leisure Services Park Maintenance Keep Denton Beautiful 135 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Street Cut Reimbursements154,682$ 220,000$ 220,000$ 220,000$ Loading Zones2,782 3,500 2,700 3,036 Charges to Capital Projects322,768 230,000 230,000 215,000 State Signal Reimbursement12,046 16,062 16,062 16,062 General Resources3,729,267 3,970,968 3,984,753 4,359,889 TOTAL RESOURCES$ 4,440,5304,221,545$ 4,453,515$ 4,813,987$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services1,925,067$ 2,174,494$ 2,085,197$ 2,108,069$ Materials & Supplies73,383 90,995 91,533 86,612 Maintenance & Repairs975,337 973,758 1,169,761 1,115,578 Insurance- 5,101 5,101 37,170 Miscellaneous1,176 4,375 4,375 5,500 Operations1,239,384 1,078,888 1,001,327 1,395,187 Transfers7,198 112,919 96,221 65,871 Fixed Assets- - - - TOTAL EXPENDITURES$ 4,440,5304,221,545$ 4,453,515$ 4,813,987$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 21.00 21.00 21.00 21.00 Office/Clerical- - - - Technical/Paraprofessional15.00 15.00 15.00 15.00 Professional- - - - Management/Supervision3.00 3.00 3.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 39.0039.00 39.00 38.00 * Estimate as of May, 2003 136 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Traffic Operations48,061$ 44,562$ 43,762$ 29,098$ Streets444,217 425,000 425,000 425,000 Street Lighting- - - - General Resources3,729,267 3,970,968 3,984,753 4,359,889 TOTAL RESOURCES$ 4,440,5304,221,545$ 4,453,515$ 4,813,987$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Traffic Operations921,637$ 836,347$ 854,235$ 1,030,570$ Streets2,707,820 2,927,715 3,029,280 3,213,417 Street Lighting592,088 676,468 570,000 570,000 TOTAL EXPENDITURES$ 4,440,5304,221,545$ 4,453,515$ 4,813,987$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Traffic Operations9.00 9.00 9.00 9.00 Streets30.00 30.00 30.00 29.00 Street Lighting- - - - TOTAL PERSONNEL 39.0039.00 39.00 38.00 * Estimate as of May, 2003 137 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS TRAFFIC OPERATIONS PROGRAM DESCRIPTION The Traffic Operations Division is responsible for the installation, repair, and maintenance of all traffic control devices. It currently maintains 98 signalized intersections, 14 school flashers at public schools, 7 university school flashers, and all signs and markings on public streets. The Graphics area is responsible for all City department sign needs, decals, and lettering all City vehicles including police cars. MAJOR DIVISION GOALS 1. Improve pavement markings for 45 major intersections, utilizing state-of-the-art materials and equipment. 2. Add more independent traffic signals into closed loop system using radio-controlled devices. 3. Continue intersection accident monitoring and improvement program. 4. Install more crosswalks and bike lanes and share the road signs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Replace 80,000 feet of needed pavement markings. 2. Replace 5% of the estimated 115,000 signs in Denton. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Pavement marking/buttons (linear feet) 75,000 90,000 75,000 76,000 2. Traffic controller upgrades 8 3 3 3 3. School flashers maintained 18 24 21 24 4. Signals maintained 103 108 112 113 5. New development Ï street signs 350 700 600 650 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Signal preventive maintenance scheduled 15 100 99 100 2. Button projects scheduled/completed 85% 100% 92% 100% 3. New signal construction 4 3 3 0 4. Maintain stop bar and arrows 50% 100% 85% 90% 5. Stripe and letter City vehicles 73 100 130 N/A 138 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS TRAFFIC OPERATIONS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Loading Zones2,782$ 3,500$ 2,700$ 3,036$ State Signal Reimbursement12,046 16,062 16,062 16,062 Charges to Capital Projects33,233 25,000 25,000 10,000 General Resources873,576 791,785 810,473 1,001,472 TOTAL RESOURCES$ 836,347921,637$ 854,235$ 1,030,570$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services610,233$ 570,893$ 589,893$ 645,917$ Materials & Supplies15,523 15,212 15,212 15,212 Maintenance & Repairs133,474 133,112 132,000 148,641 Insurance- 1,537 1,537 11,365 Miscellaneous- - - 1,250 Operations160,809 62,641 62,641 161,841 Transfers1,598 52,952 52,952 46,344 Fixed Assets- - - TOTAL EXPENDITURES$ 836,347921,637$ 854,235$ 1,030,570$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical- - - - Technical/Paraprofessional8.00 8.00 8.00 8.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 9.009.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 139 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREETS PROGRAM DESCRIPTION The Street Division is composed of two sections: (1) Street Patching is responsible for repairing potholes, minor street failures, and utility cuts made by various franchises. Major street maintenance is also done, such as overlay and crack sealing. (2) Street Construction reconstructs streets that have totally failed and are in need of rebuilding and assists with new construction of roads. All crews provide support to all departments in emergency response for fallen trees and limbs, barricading for high water, and sanding. MAJOR DIVISION GOALS 1. Protect the investment in public streets through preventive maintenance and rebuilding of streets. 2. Provide assistance to departments as needed: saw cutting, utility patching, milling, and work requests. 3. Assist the public with special projects (sanding streets, block parties, and scheduled festivalÏtype activities). 4. Provide quality, not quantity, work on projects. 5. Economically repave small overlay projects and overlay larger patches without relying on sub- contractor schedule. 6. Rebuild at least one street a year that is receiving all new utilities with concrete pavement. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Construct Capital Improvements Program projects. 2. Pavement management system and new Overall Condition Index (OCI) rating for all streets. 3. Expedite the efficiency and productivity of the Streets Department. 4. Respond to inclement weather conditions within 30 minutes of notification (e.g., high water, tree limbs, ice). 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Pot holes repaired (each) 8304 6,500 8,000 8000 2. Street repaving (square yards) 107,956 75,000 100,000 95,000 3. Cutouts base failures (BF)/ utility cuts (square feet) 165,335 190,000 180,000 190,000 4. Crack Seal maintenance (linear feet) 31,183 65,000 51,324 60,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Civicall requests completed within 24 hours 85% 85% 85% 85% 140 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREETS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Street Cut Reimbursements154,682$ 220,000$ 220,000$ 220,000$ Charges to Capital Projects289,535 205,000 205,000 205,000 General Resources2,263,603 2,502,715 2,604,280 2,788,417 TOTAL RESOURCES$ 2,927,7152,707,820$ 3,029,280$ 3,213,417$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services1,314,834$ 1,603,601$ 1,495,304$ 1,462,152$ Materials & Supplies56,875 75,783 76,321 71,400 Maintenance & Repairs841,863 840,646 1,037,761 966,937 Insurance- 3,564 3,564 25,805 Miscellaneous1,176 4,375 4,375 4,250 Operations487,472 339,779 368,686 663,346 Transfers5,600 59,967 43,269 19,527 Fixed Assets- - - - TOTAL EXPENDITURES$ 2,927,7152,707,820$ 3,029,280$ 3,213,417$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance21.00 21.00 21.00 21.00 Office/Clerical- - - - Technical/Paraprofessional7.00 7.00 7.00 7.00 Professional- - - - Management/Supervision2.00 2.00 2.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 30.0030.00 30.00 29.00 MAJOR BUDGET CHANGES The 2003-04 budget reflects the decrease of 1 FTE. * Estimate as of May, 2003 141 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREET LIGHTING PROGRAM DESCRIPTION The Street Lighting Division is responsible for paying for street lighting for the City of Denton. The streetlights in the city of Denton are provided by Denton Municipal Electric (DME), CoServ Electric and TXU Electric. DME provides street lighting whenever possible. Street Lighting Division is also responsible for the energy for all traffic signals. MAJOR DIVISION GOALS 1. Provide adequate lighting to provide safety for the citizens of Denton. 2. Cover the cost of the utilities for new street lighting to meet the growth of the city. 3. Install light-emitting diodes (LEDs) in traffic signals to lower utility bills and to increase safety at intersections. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Cover the cost of electric billing for the street lighting in all new developments. 2. Decrease utility bills by installing LEDs at all City-owned, signalized intersections. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Street lights in service 6,500 7,800 7,750 7,800 2. Signals changed to LED 6 95 80 8 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Street lights repaired 2,213 2,080 2,444 2,750 2. Street lights added N/A N/A 114 250 142 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRAFFIC & STREET OPERATIONS STREET LIGHTING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources592,088$ 676,468$ 570,000$ 570,000$ TOTAL RESOURCES$ 676,468592,088$ 570,000$ 570,000$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services-$ -$ -$ -$ Materials & Supplies985 - - - Maintenance & Repairs- - - - Insurance- - - - Miscellaneous- - - - Operations591,103 676,468 570,000 570,000 Transfers- - - - Fixed Assets- - - - TOTAL EXPENDITURES$ 676,468592,088$ 570,000$ 570,000$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional- - - - Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL -- - - MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 143 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Swimming Pool72,990$ 88,000$ 70,000$ -$ Community Building Rentals87,219 100,000 100,000 66,900 Recreational Program Activity Fees36,449 50,000 46,000 53,200 Athletic Program Fees35,617 53,609 33,000 56,000 Park Vendor Fees6,616 7,000 9,800 11,000 Cemetery Fees7,086 8,000 7,500 15,500 General Resources5,364,1355,804,4525,730,1326,601,205 TOTAL RESOURCES$ 6,111,0615,610,112$ 5,996,432$ 6,803,805$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services4,051,043$ 4,409,990$ 4,303,387$ 4,477,069$ Materials & Supplies324,044 251,981 261,000 274,307 Maintenance & Repair 213,296246,674 185,151 229,863 Insurance- 10,735 10,735 74,938 Miscellaneous867 250 250 342 Operations979,734 787,637 798,737 1,206,749 Transfers- 437,172 437,172 404,537 Fixed Assets7,750 - - 136,000 TOTAL EXPENDITURES$ 6,111,0615,610,112$ 5,996,432$ 6,803,805$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance26.00 26.00 26.00 31.00 Office/Clerical4.00 4.00 4.00 4.00 Technical/Paraprofessional12.50 12.50 12.50 12.50 Professional13.00 13.00 13.00 13.00 Management/Supervision18.00 18.00 18.00 18.00 Temporary/Seasonal13.06 13.06 13.06 10.97 TOTAL PERSONNEL 86.5686.56 86.56 89.47 * Estimate as of May, 2003 144 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Park Administration-$ -$ -$ -$ Leisure Services238,891 298,609 258,800 187,100 Park Maintenance7,086 8,000 7,500 15,500 Keep Denton Beautiful- - - - General Resources5,364,135 5,804,452 5,730,132 6,601,205 TOTAL RESOURCES$ 6,111,0615,610,112$ 5,996,432$ 6,803,805$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Park Administration373,293$ 794,384$ 764,384$ 562,206$ Leisure Services1,742,001 1,921,391 1,875,195 1,993,908 Park Maintenance3,297,166 3,165,234 3,131,801 4,020,619 Keep Denton Beautiful197,652 230,052 225,052 227,072 TOTAL EXPENDITURES$ 6,111,0615,610,112$ 5,996,432$ 6,803,805$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Park Administration4.00 4.00 4.00 4.00 Leisure Services34.20 34.20 34.20 32.11 Park Maintenance45.36 45.36 45.36 50.36 Keep Denton Beautiful3.00 3.00 3.00 3.00 TOTAL PERSONNEL 86.5686.56 86.56 89.47 * Estimate as of May, 2003 145 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION PARK ADMINISTRATION PROGRAM DESCRIPTION The mission of the Parks and Recreation Department is Ñto enrich the lives of all Denton citizens through environmental enhancements and a diverse offering of recreational, educational, and cultural services.Ò The Administration Division supports this mission through strategic planning, capital improvements planning and designs, budgeting, and purchasing. MAJOR DIVISION GOALS 1. Involve citizens, organizations, volunteers, and businesses in the planning and provisions of parks and recreational services. 2. Plan, design, and implement all scheduled Capital Improvement Program (CIP) projects, in accordance with service and funding objectives. 3. Continue to implement strategies for revenue enhancement in accordance with the 1999 Revenue Study. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Work with Parks Foundation to establish a fully functional ÑFriends of the Parks.Ò 2. Implement CIPs as dictated by planned 2004 bond election. 3. Develop Annual Action Plan for 2004-05. 4. Complete strategic plan for athletics services. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Park Board meetings packets prepared 10 10 10 10 2. City Council items prepared 80 50 50 55 3. Meetings with stakeholder groups 250 250 250 200 4. Submit grant applications for park development with applicable governmental and private entities 1 1 1 2 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Annual Action Plan objectives completed by target dates 90% 90% 85% 85% 146 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION PARK ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources373,293$ 794,384$ 764,384$ 562,206$ TOTAL RESOURCES$ 794,384373,293$ 764,384$ 562,206$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services314,991$ 320,729$ 290,729$ 326,231$ Materials & Supplies12,349 12,150 12,150 11,750 Maintenance & Repair 325341 325 1,400 Insurance- 2,064 2,064 21,263 Miscellaneous867 250 250 342 Operations44,745 37,937 37,937 31,484 Transfers- 420,929 420,929 169,736 Fixed Assets- - - - TOTAL EXPENDITURES$ 794,384373,293$ 764,384$ 562,206$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional- - - - Professional- - - - Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 147 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION LEISURE SERVICES PROGRAM DESCRIPTION The Leisure Services Division enriches lives by providing staff, facilities, and resources for a variety of leisure activities, programs, and opportunities in both structured and unstructured settings. These services are available to a broad demographic segment of the population. The division operates three community recreation centers, senior center, tennis center, municipal pool, American Legion Building and Annex, and Civic Center. Supervision is provided to the After School Action Site program at five public school facilities, Middle School Program, along with a therapeutic recreation through an inclusion program in the Action Sites and in a summer camp. A joint usage agreement with McMath Middle School provides a gymnasium on nights and weekends for structured and unstructured activities. A partnership with the Denton Independent School District to operate an indoor natatorium was completed in 2003 with the pool available for programming in June 2003. Water Works Park, a new water park adjacent to the natatorium, operated part of the summer in 2003 and is planned for a full summer season in 2004. A new skate park will have the first phase of construction completed in 2003. MAJOR DIVISION GOALS 1. Ensure access to parks and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement family and teen programming as well as recreation activities in all program areas. 2. Access current youth-at-risk programs and implement strategies to provide and expand services (i.e., Adults for Youth in Denton, Denton Friday Night, etc.) in collaboration with area agencies and organizations. 3. Expand businesses through greater emphasis on benefits approach and meeting unmet demand. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Program locations 22 25 25 19 2. Activities offered 1,890 2,000 2,020 2,225 3. Activities implemented 1,764 1,900 1,906 2,000 4. Attendance 893,710 1,225,000 1,050,000 1,230,000 5. Registrants 52,936 79,000 75,000 85,000 6. Extended hours of operation 3,120 3,060 3,080 3,100 7. Co-sponsored activities 593 465 465 475 8. Rentals 444 585 590 610 9. Volunteer hours 39,900 39,250 39,800 39,000 10. Citizen advisory meetings 90 120 110 110 11. Citizen advisory boards 7 10 9 9 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average daily attendance 4,087 5,250 5,450 5,500 2. Activities implemented 93% 91% 92% 91% 3. Average percent of budget supported by revenue 42% 42% 42% 42% 4. Average facility use per hour 494 625 610 625 148 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION LEISURE SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Swimming Pool72,990$ 88,000$ 70,000$ -$ Community Building Rentals87,219 100,000 100,000 66,900 Recreational Program Fees36,449 50,000 46,000 53,200 Athletic Program Fees35,617 53,609 33,000 56,000 Park Vendor Fees6,616 7,000 9,800 11,000 General Resources1,503,110 1,622,782 1,616,395 1,806,808 TOTAL RESOURCES$ 1,921,3911,742,001$ 1,875,195$ 1,993,908$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services1,393,934$ 1,542,144$ 1,512,541$ 1,414,191$ Materials & Supplies104,751 101,739 87,333 97,840 Maintenance & Repair 24,25012,907 19,530 12,500 Insurance- 2,327 2,327 23,971 Miscellaneous- - - - Operations230,409 250,931 253,464 269,975 Transfers- - - 175,431 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,921,3911,742,001$ 1,875,195$ 1,993,908$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance1.00 1.00 1.00 1.00 Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional2.50 2.50 2.50 2.50 Professional11.00 11.00 11.00 11.00 Management/Supervision9.00 9.00 9.00 9.00 Temporary/Seasonal9.70 9.70 9.70 7.61 TOTAL PERSONNEL34.20 34.20 34.20 32.11 MAJOR BUDGET CHANGES The 2003-04 budget includes the transfer of 2.09 FTEs to the Recreation Fund. * Estimate as of May, 2003 149 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION PARK MAINTENANCE PROGRAM DESCRIPTION The Park Maintenance Division is responsible for providing maintenance, development, and service availability for the CityÔs parks, recreation facilities, athletic fields, Denton Branch Rail Trail, public grounds, street medians, boulevards, cemeteries, landscaped beds, and nursery operations, as well as other City-owned properties at the First State Bank parking lot, Service Center, Airport, and selected greenbelts. These areas are maintained to enrich the quality of life and provide open space for leisure activities. MAJOR DIVISION GOALS 1. Initiate, cultivate, and maintain effective partnerships with other departments, agencies, organizations, and citizens to provide quality service to the city. 2. Provide ongoing maintenance and operation of the City of Denton park system and provide beautiful parks and opportunities for personal growth and enrichment through leisure activities. 3. Provide additional maintenance and operation to new facilities that result from the Capital Improvement Program (CIP), grants, and ordinance-mandated improvements. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement construction and maintenance of funded CIP projects. 2. Continue to develop strategies related to pesticide program; monitor cost and effectiveness of program. 3. Develop progression plan for crew leader and manager level positions. 4. Develop and implement strategies that promote collaborative efforts and improve services. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Park Acreage Inventory 1,050.17 1,124.06 1,177.04 1,254.04 a. Acreage maintained at Class A 106 123 152.36 152.36 b. Acreage maintained at Class B 422.17 430.17 347.71 347.71 c. Acreage maintained at Class C 252.96 252.96 317.16 317.16 d. Acreage maintained at Class D 269.04 317.93 359.81 436.81 2. Right-of-way acres maintained (Class C) 620 637 648 648 3. Cemetery acres maintained (Class B) 38 38 38 38 4. Median acres maintained 43 48 44 58.2 5. Athletic fields maintained (Class A) 44 47 51 51 6. Square feet of landscape beds (Class A) 120,295 121,295 125,195 130,985 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Mowing Ï acres/hour 1.81 2.2 2.0 2.2 2. Athletic field prep Ï fields/hour .94 1.2 1.0 2.2 3. Tree planting Ï hours/tree 1.0 .97 .99 1.0 4. Planter bed maintenance Ï square feet/hour 33 35 34 35 5. Acres/full-time equivalent (FTE) 39.47 38.8 40.72 43.12 150 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION PARK MAINTENANCE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Cemetery Fees7,086$ 8,000$ 7,500$ 15,500$ General Resources3,290,0803,157,2343,124,301 4,005,119 TOTAL RESOURCES$ 3,165,2343,297,166$ 3,131,801$ 4,020,619$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services2,160,250$ 2,355,794$ 2,313,794$ 2,554,848$ Materials & Supplies204,663 134,642 158,067 161,267 Maintenance & Repair 187,656233,426 164,231 215,768 Insurance- 6,344 6,344 29,704 Miscellaneous- - - - Operations691,077 480,798 489,365 889,731 Transfers- - - 33,301 Fixed Assets7,750 - - 136,000 TOTAL EXPENDITURES$ 3,165,2343,297,166$ 3,131,801$ 4,020,619$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance25.00 25.00 25.00 30.00 Office/Clerical- - - - Technical/Paraprofessional10.00 10.00 10.00 10.00 Professional- - - - Management/Supervision7.00 7.00 7.00 7.00 Temporary/Seasonal3.36 3.36 3.36 3.36 TOTAL PERSONNEL 45.3645.36 45.36 50.36 MAJOR BUDGET CHANGES The 2003-04 budget includes the additon of 5 FTEs to maintain parks that were acquired through the last Capital Improvement Program. * Estimate as of May, 2003 151 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION KEEP DENTON BEAUTIFUL PROGRAM DESCRIPTION The mission of Keep Denton Beautiful (KDB) is Ñto empower the community to create a cleaner, more beautiful Denton through volunteerism and education.Ò The KDB office supports the mission of the non-profit KDB Board by focusing on three areas that are required by our national and state affiliates. They are: litter reduction strategies, beautification and community improvement, and efforts to decrease the impact of solid waste (litter, illegal dumping, household hazardous waste, recyclables) on the community. MAJOR DIVISION GOALS 1. Involve citizens, organizations, volunteers, and businesses in the planning and implementation of projects, programs, and events to further the organizational mission. 2. Plan, design, and implement all programs, projects, and events in the annual action plan determined by the non-profit board. 3. Continue to develop funding strategies to support the annual action plan. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Develop a comprehensive volunteer database. 2. Work with local Denton Independent School District (DISD) librarians to get anti-littering/recycling messages into DISD classrooms regularly. 3. Work with University of North Texas (UNT) to institute some of the solid waste and recycling recommendations made in the Environmental subcommitteeÔs campus improvement document. 4. Work with Texas Department of Transportation (TXDOT) to get the landscaping for Denton highway projects funded by Green Ribbon monies. 5. Establish a partnership with the Chamber of Commerce to present ÑClean BusinessÒ information to Chamber members. 6. Work with local event organizers to create litter-free events. 7. Work with citizens to help develop neighborhood associations in their area or strengthen existing groups. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. KDB newsletters published 4 4 4 4 2. Monthly columns in the Denton Record-Chronicle 8 12 4 3 3. Events organized 9 11 11 11 4. Volunteer groups recruited 4 10 7 10 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Annual Action Plan objectives completed by target dates 85% 90% 85% 90% 2. Staff hours to volunteer hours remain at or above a 1:3 ratio 1:3.14 1:3.8 1:3.3 1:3.7 3. Annual budget dollars to KDB affiliate dollars remain at or above a 1:1.5 ratio N/A 1:3 1:3 1:3 4. To increase landfill diversion by 2% each year (tons) 39.96 41.57 40.76 41.57 152 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PARKS & RECREATION KEEP DENTON BEAUTIFUL 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources197,652$ 230,052$ 225,052$ 227,072$ TOTAL RESOURCES$ 230,052197,652$ 225,052$ 227,072$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services181,868$ 191,323$ 186,323$ 181,799$ Materials & Supplies2,281 3,450 3,450 3,450 Maintenance & Repair 1,065- 1,065 195 Insurance- - - - Miscellaneous- - - - Operations13,503 17,971 17,971 15,559 Transfers- 16,243 16,243 26,069 Fixed Assets- - - - TOTAL EXPENDITURES$ 230,052197,652$ 225,052$ 227,072$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional- - - - Professional2.00 2.00 2.00 2.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 3.003.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 153 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND SERVICES City Council Municipal JudgeCity ManagerCity Attorney Judicial ServicesGeneral Government Services,Legal Services City Manager's Office, Public Information Office, Cable Television, Economic Development/Main Street, Internal Audit & Operation Analysis Police Department, Animal Services, Code Enforcement, Fire Department, Airport, Public Transportation, Planning, Engineering, Building Inspections, Facilities Management Traffic Operations, Streets, Street Lighting, Parks & Recreation Fiscal Operations, Management & Budget, Library, Human Resources 154 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL FUND Assistant City Manager Finance Administration Library ServicesHuman Resources Fiscal OperationsManagement & Budget TreasuryAccountingAdministration BudgetCirculation Services Tax Municipal CourtTechnical Services Risk ManagementAdult Services Youth Services South Branch Library 155 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Court Cost Service Fees144,294$ 130,000$ 120,000$ 136,000$ Animal Control Fines7,109 10,000 6,500 10,000 UNT Police Fines114,802 120,000 115,000 121,000 TWU Police Fines25,591 35,000 17,500 25,000 Court Administration Fees935,888 1,025,000 1,080,000 1,134,000 Uniform Traffic Fees68,499 77,000 73,000 77,000 Civil Fines46,806 50,000 30,000 35,000 Court Time Payments7,335 7,000 21,000 22,500 Inspection Fines & Fees2,863 4,000 3,600 3,600 Parking Meter Receipts1,236 - - - Williams Square Parking Fees12,264 12,264 15,330 15,330 Attorney Lease4,125 - - - Tax Roll Processing7,173 10,000 10,200 10,000 Tax Certificates1,010 2,000 1,850 2,000 General Resources1,679,102 2,803,288 2,697,040 2,302,248 TOTAL RESOURCES$ 4,285,5523,058,097$ 4,191,020$ 3,893,678$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services2,780,030$ 3,091,712$ 3,041,436$ 3,104,124$ Materials & Supplies112,650 118,794 115,509 105,361 Maintenance & Repair 2,500222 2,000 2,000 Insurance- 3,417 3,417 25,129 Miscellaneous525 - 550 - Operations163,660 245,550 206,529 183,876 Transfers- 821,579 821,579 473,188 Fixed Assets- - - - TOTAL EXPENDITURES$ 4,283,5523,057,087$ 4,191,020$ 3,893,678$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical21.25 21.25 21.25 21.25 Technical/Paraprofessional7.00 7.00 7.00 7.00 Professional16.00 16.00 17.00 17.00 Management/Supervision5.00 5.00 4.00 4.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 49.2549.25 49.25 49.25 * Estimate as of May, 2003 156 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Finance Administration-$ -$ -$ -$ Treasury- - - - Tax12,308 12,000 12,050 12,000 Municipal Court1,353,187 1,458,000 1,466,600 1,564,100 Risk Management- - - - Accounting13,500 12,264 15,330 15,330 Budget- - - - General Resources1,679,102 2,803,288 2,697,040 2,302,248 TOTAL RESOURCES$ 4,285,5523,058,097$ 4,191,020$ 3,893,678$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Finance Administration224,393$ 272,418$ 267,036$ 302,745$ Treasury320,253 346,742 343,389 360,133 Tax137,721 321,097 309,184 312,505 Municipal Court715,200 932,009 928,009 813,226 Risk Management339,419 443,708 439,416 443,180 Accounting1,011,737 1,565,534 1,491,556 1,187,457 Budget308,364 402,044 412,430 474,432 TOTAL EXPENDITURES$ 4,283,5523,057,087$ 4,191,020$ 3,893,678$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Finance Administration2.00 2.00 2.00 2.00 Treasury4.00 4.00 4.00 4.00 Tax2.00 2.00 2.00 2.00 Municipal Court14.25 14.25 14.25 14.25 Risk Management5.00 5.00 5.00 5.00 Accounting18.00 18.00 17.00 17.00 Budget4.00 4.00 5.00 5.00 TOTAL PERSONNEL 49.2549.25 49.25 49.25 * Estimate as of May, 2003 157 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FINANCE ADMINISTRATION PROGRAM DESCRIPTION The Finance Administration Division is the administrative arm of City financial operations. The Assistant City Manager of Fiscal and Municipal Services is the chief financial officer of the City, with direct management responsibility over Risk Management, Accounting, Budget, Tax, Materials Management, Treasury, Municipal Court, Library Services, Technology Services, and Human Resources. This division oversees preparation of various internal and external financial reports, advises management on all aspects of the financial operations of the City, and is responsible for long-range financial planning and debt management for the City. MAJOR DIVISION GOALS 1. Recruit and develop a responsible and professional management team. 2. Foster a Ñcustomer-orientedÒ philosophy toward internal departments within the City. 3. Safeguard the CityÔs assets by maximizing resources, minimizing costs, and protecting cash principle. 4. Ensure the CityÔs financial accountability and responsible use of resources. 5. Ensure that the CityÔs financial system produces financial information that is reliable and usable. 6. Plan for the CityÔs future financial growth and ensure that the City remains fiscally sound. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Complete reporting requirements for Governmental Accounting Standards Board Statement 34 for the 2003 Comprehensive Annual Financial Report (CAFR). 2. Continue to refine a five-year financial forecast and financial plan. 3. Develop a five-year capital improvement analysis for use by a citizenÔs ÑBlue RibbonÒ committee for a February 2005 bond election. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Complete annual financial report by January 31, 2004 1 1 1 1 2. Complete financial and economic analysis reports by the 25th of each month for the previous month 12 12 12 12 3. Complete departmental management information report by the 15th of each month 12 12 12 12 4. Respond to requested surveys within two weeks 8 8 8 8 5. Complete special projects within requested time frame 5 5 10 10 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Special projects completed/ initiated within same fiscal year 100% 100% 100% 100% 2. Departmental strategic planning objectives completed within target date 100% 100% 100% 100% 3. Requests for information responded to within requested time frame 100% 100% 100% 100% 158 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES FINANCE ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources224,393$ 272,418$ 267,036$ 302,745$ TOTAL RESOURCES$ 272,418224,393$ 267,036$ 302,745$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services201,845$ 208,933$ 207,887$ 216,465$ Materials & Supplies8,267 13,300 12,232 9,911 Maintenance & Repair -222 - - Insurance- 150 150 1,182 Miscellaneous- - - - Operations14,059 26,941 23,673 21,418 Transfers- 23,094 23,094 53,769 Fixed Assets- - - - TOTAL EXPENDITURES$ 272,418224,393$ 267,036$ 302,745$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 2.002.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 159 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TREASURY PROGRAM DESCRIPTION The Treasury Division is responsible for managing the CityÔs portfolio, cash, debt service, and hotel occupancy tax programs. The primary objectives are to optimize the CityÔs interest earnings potential, analyze cash forecasts and daily cash requirements, analyze the CityÔs debt service structure, monitor internal controls, and manage the cash-handling training program. MAJOR DIVISION GOALS 1. Optimize investment earnings with safety and liquidity. 2. Improve efficiency and effectiveness of operations. 3. Be a leader among cities and in this community in providing quality service. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Ensure divisions obtain their budgeted interest incomes. 2. Administer a departmental strategic planning process. 3. Plan and implement imaging system. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. General Fund investment income $1,011,454 $1,000,000 $1,035,000 $500,000 2. Wire transfers 625 725 600 600 3. Cash fund audits 142 100 161 150 4. Hotels monitored 8 18 8 8 5. Hotel recipients monitored 16 16 17 16 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Budgeted investment income earned 104% 100% 100% 100% 2. Cash audit recommendations implemented 100% 100% 95% 100% 3. Hotel revenue audited 43% 80% 57% 43% 4. Recipient allocation audited 100% 100% 100% 100% 160 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TREASURY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources320,253$ 346,742$ 343,389$ 360,133$ TOTAL RESOURCES$ 346,742320,253$ 343,389$ 360,133$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services306,094$ 315,451$ 315,451$ 324,705$ Materials & Supplies1,273 1,800 1,500 1,500 Maintenance & Repair -- - - Insurance- 274 274 1,948 Miscellaneous- - - - Operations12,886 15,080 12,027 7,820 Transfers- 14,137 14,137 24,160 Fixed Assets- - - - TOTAL EXPENDITURES$ 346,742320,253$ 343,389$ 360,133$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 161 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL AND MUNICIPAL SERVICES TAX PROGRAM DESCRIPTION The Tax Division is responsible for all components of property tax assessment and collection. This includes calculating the ad valorem tax rate, the tax roll, tax billing, and the collection of current and delinquent taxes. Other aspects of this area include assisting in the annexation process, property liens (mowing, paving, mobile homes), and maintaining a working relationship with the Denton Central Appraisal District (DCAD). MAJOR DIVISION GOALS 1. Develop innovative methods to inform citizens about changes in the property tax program. 2. Provide top-quality customer services to all citizens. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Ensure all tax statements are distributed in a timely manner. 2. Maintain state-mandated certification for tax department employees. 3. Implement an integrated document imaging system with the current tax system. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Property tax accounts 30,278 30,750 31,250 33,000 2. DCAD supplement modifications 1,679 2,250 2,000 2,000 3. Tax certificates 76 350 180 200 4. Tax refunds 1,007 750 950 1,000 5. Bankruptcies 1,632 1,800 1,800 1,800 6. Account inquiries 12,705 16,000 14,500 15,000 7. Release of liens 198 250 215 200 8. Addition of liens 180 800 250 200 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Property tax accounts collected 98% 98% 98% 98% 2. Average supplements per month 140 187 167 17 3. Average tax certificates per month 6 29 15 17 4. Average tax refunds per month 83 62 80 83 5. Average bankruptcies per month 136 150 150 150 6. Average account inquiries per month 1.060 1,333 1,200 1,250 7. Average release of liens per month 16 20 18 17 8. Average addition of liens per month 15 66 20 17 162 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TAX 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Attorney Lease4,125$ -$ -$ -$ Tax Roll Processing7,173 10,000 10,200 10,000 Tax Certificates1,010 2,000 1,850 2,000 General Resources126,423 311,097 297,134 300,505 TOTAL RESOURCES$ 323,097138,731$ 309,184$ 312,505$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services107,684$ 113,201$ 113,102$ 116,186$ Materials & Supplies20,476 22,975 15,200 18,000 Maintenance & Repair -- - - Insurance- 145 145 1,683 Miscellaneous- - - - Operations9,561 22,331 18,292 16,624 Transfers- 162,445 162,445 160,012 Fixed Assets- - - - TOTAL EXPENDITURES$ 321,097137,721$ 309,184$ 312,505$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 2.002.00 2.00 2.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 163 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SREVICES MUNICIPAL COURT PROGRAM DESCRIPTION The Municipal Court is responsible for administration and clerical support for all municipal court proceedings required by State statute. These responsibilities include: collection of fines, fees, and State costs; filing of all appropriate documentation; coordinating court appearances of all participants; statistical reporting to City and State entities; and custodial duties over all documents and records that become part of this legal process. MAJOR DIVISION GOALS 1. Treat the community with professional courtesy and respect. 2. Administratively enforce all adjudication of the Court of Record as a deterrent to Class C Misdemeanor crime and traffic offenses. 3. Increase the CourtÔs efficiency through streamlined procedures and automation. 4. Become a high performance organization by utilizing the Consultation/Adaptation/Mobilization model to execute networked team strategies. 5. Provide opportunities for staff training and professional development. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Consider new collection strategies to improve the rate of collection of court judgments. 2. Complete implementation plan for paperless court operations through imaging technology. 3. Continue to implement and test all upgrades of the court management software. 4. Adapt the court software system to field data capture via an interface with the police software. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cases filed 48,402 55,000 49,000 52,000 2. Non-jury trials 3,068 3,100 3,200 3,300 3. Warrants issued 7,547 5,000 8,000 8,500 4. Net revenue collected $3,016,672 $3,391,825 $3,623,600 $3,809,100 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Collection rates for judgments 90% 95% 90% 95% 2. Citations issued per full-time equivalent (FTE) position 3,457 3,928 3,500 3,714 3. Average filing time (days) 4 2 3 2 164 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MUNICIPAL COURT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Court Cost Service Fees144,294$ 130,000$ 120,000$ 136,000$ Animal Service Fines7,109 10,000 6,500 10,000 UNT Police Fines114,802 120,000 115,000 121,000 TWU Police Fines25,591 35,000 17,500 25,000 Court Administration Fees935,888 1,025,000 1,080,000 1,134,000 Uniform Traffic Fees68,499 77,000 73,000 77,000 Civil Fines46,806 50,000 30,000 35,000 Court Time Payments7,335 7,000 21,000 22,500 Inspection Fines & Fees2,863 4,000 3,600 3,600 General Resources(637,987) (525,991) (538,591) (750,874) TOTAL RESOURCES$ 932,009715,200$ 928,009$ 813,226$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services629,811$ 683,995$ 683,995$ 708,041$ Materials & Supplies36,813 35,369 39,369 33,300 Maintenance & Repair -- - - Insurance- 1,002 1,002 7,098 Miscellaneous- - - - Operations48,576 61,760 53,760 40,312 Transfers- 149,883 149,883 24,475 Fixed Assets- - - - TOTAL EXPENDITURES$ 932,009715,200$ 928,009$ 813,226$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical12.25 12.25 12.25 12.25 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 14.2514.25 14.25 14.25 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 165 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES RISK MANAGEMENT PROGRAM DESCRIPTION The Risk Management Division is responsible for identifying and evaluating potential exposures to loss and developing policies, procedures, and training to eliminate and/or mitigate the cost of claims associated with any losses. Risk Management is also responsible for the administration of the CityÔs benefit program, including compliance with applicable laws, fund and trend analysis, and planning. The division administers the Risk Retention Fund, Health Insurance Fund, and Wellness Program. MAJOR DIVISION GOALS 1. Protect the assets (human, physical, fiscal) of the City from loss through the implementation of sound risk management practices. 2. Develop, update, and administer competitive, responsive, and cost-effective health, life, and long-term/short-term disability and wellness programs. 3. Ensure the educational development of Risk Management staff to achieve divisional goals. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Provide for the optimal protection of City property and financial assets by analyzing and placing proper insurance coverages, and evaluating self-funding alternatives. 2. Increase safety, health, and wellness awareness among employees. 3. Reduce the number of lost-time WorkerÔs Compensation claims, at-fault vehicle accidents, and liability claims filed against the City. 4. Obtain advantageous health and benefit programs through contractual transfer of risks, managed benefit designs, and reduced claims costs through proactive wellness and disease management programs. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. WorkerÔs Compensation claims 154 120 160 130 2. General liability claims adjusted 131 110 120 115 3. Short-term/long-term disability claims 15 24 24 20 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Vehicle accidents 31 30 35 30 2. Lost-time injuries 31 N/A 25 25 3. Benefit issues handled 180 150 150 130 166 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES RISK MANAGEMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources339,419$ 443,708$ 439,416$ 443,180$ TOTAL RESOURCES$ 443,708339,419$ 439,416$ 443,180$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services289,031$ 309,001$ 309,001$ 333,034$ Materials & Supplies14,827 11,000 11,208 11,750 Maintenance & Repair 2,500- 2,000 2,000 Insurance- 327 327 3,094 Miscellaneous- - - - Operations35,561 70,710 66,710 57,833 Transfers- 50,170 50,170 35,469 Fixed Assets- - - - TOTAL EXPENDITURES$ 443,708339,419$ 439,416$ 443,180$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional2.00 2.00 2.00 2.00 Professional3.00 3.00 3.00 3.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 5.005.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 167 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES ACCOUNTING PROGRAM DESCRIPTION The Accounting Division collects, records, summarizes, and reports the results of all financial transactions that occur within City operations and prepares the Comprehensive Annual Financial Report (CAFR). Major responsibilities include accounts payable, payroll, utility accounting, grant reporting, project and cost accounting, fixed asset maintenance, Federal Energy Regulatory Commission (FERC) accounting, financial statement preparation, and other general accounting functions. MAJOR DIVISION GOALS 1. Provide financial information to all users in the form, the frequency, and the timeliness needed for management decisions. 2. Provide financial reporting in conformity with Generally Accepted Accounting Principles (GAAP), as well as FERC accounting and reporting and project and cost accounting. 3. Provide for timely and accurate payments to the CityÔs vendors. 4. Maintain, monitor, and safeguard the CityÔs assets. 5. Maintain a process of payment frequency that will allow for early payment discounts to be taken when offered by vendors. 6. Institute an annual customer satisfaction survey. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to receive the ÑCertificate of Achievement for Excellence in Financial Reporting.Ò 2. Distribute monthly financial reports by the tenth of the month. 3. Provide a comprehensive financial report and economic analysis on a monthly basis. 4. Present the Comprehensive Annual Financial Report by January 31. 5. Develop an automated bank reconciliation process to monitor and safeguard the CityÔs cash resources. 6. Develop/update accounting policies and procedures to ensure compliance with GASB/GAAP requirements. 7. Continue staff professional and technical development. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Monthly, general, utility, and solid waste revenue/expenditure reports 180 180 180 180 2. Accounts Payable documents processed/month 74,899 74,899 74,899 74,899 3. General accounting transactions/ month 8,500 8,500 8,500 8,500 4. Payroll transactions entered/month 3,100 3,100 3,100 3,100 5. Payroll checks/month 2,400 2,400 2,400 2,400 6. Fixed assets transactions/year 476 610 476 610 7. Voided checks 305 360 305 360 8. New grants identified/applied for 0 3 0 3 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Vendor invoices processed within 30 days 85% 90% 90% 90% 2. Monthly operations report distributed within 7 working days 90% 100% 60% 100% 3. Monthly closings within 5 working days 90% 100% 60% 100% 168 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES ACCOUNTING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Parking Meter Receipts1,236$ -$ -$ -$ Williams Square Parking Fees12,264 12,264 15,330 15,330 General Resources998,237 1,553,270 1,476,226 1,172,127 TOTAL RESOURCES$ 1,565,5341,011,737$ 1,491,556$ 1,187,457$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services964,584$ 1,156,017$ 1,086,000$ 1,015,302$ Materials & Supplies22,659 24,350 28,500 24,700 Maintenance & Repair -- - - Insurance- 1,254 1,254 8,131 Miscellaneous- - 550 - Operations24,494 34,527 25,866 31,677 Transfers- 349,386 349,386 107,647 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,565,5341,011,737$ 1,491,556$ 1,187,457$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical5.00 5.00 5.00 5.00 Technical/Paraprofessional3.00 3.00 3.00 3.00 Professional8.00 8.00 8.00 8.00 Management/Supervision2.00 2.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 18.0018.00 17.00 17.00 MAJOR BUDGET CHANGES The 2002-03 budget estimate reflects the transfer of 1 FTE to the Budget department. * Estimate as of May, 2003 169 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES BUDGET PROGRAM DESCRIPTION The Budget Office is responsible for the development and communication of the CityÔs services, policy operations, and financial plans through the development of the Annual Program of Services and the Capital Improvement Program. The Budget Office develops, coordinates, and monitors the City of DentonÔs financial operations and monitors the revenue and expenditure trends. MAJOR DIVISION GOALS 1. Successfully create the 2003-04 operating budget and the 2003-08 capital improvement budget within the established time frame. 2. Be a leader in providing the highest level of service in administering the operating and capital budgets and implementing innovative approaches toward budgeting. 3. Evaluate and make recommendations on City operations and procedures to make the City more effective in providing services to the citizens of Denton and more efficient in the use of City resources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Obtain the Distinguished Budget Award and exemplary rating as a communication device, policy document, operation guide, and financial plan from the Government Finance Officers AssociationÔs (GFOA) Distinguished Budget Award program. 2. Update and monitor the CityÔs five-year financial plan. 3. Continue to provide organization-wide training on the J. D. Edwards financial software package. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Documents produced and published 4 3 3 3 2. Budget transfers 155 140 150 140 3. Department budgets reviewed/ monitored 87 92 92 92 4. Budget workshops 4 2 1 1 5. J.D. Edwards training classes N/A 12 4 6 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Consecutive years for the GFOA Distinguished Budget Award 16 17 17 18 2. Staff to division budgets 1:17.4 1:13.4 1:13.4 1:13.4 3. Average cost to produce Annual Program of Services $45 $30 $35 $30 4. Transfers processed within three days 95% 95% 95% 95% 170 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES BUDGET 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources308,364$ 402,044$ 412,430$ 474,432$ TOTAL RESOURCES$ 402,044308,364$ 412,430$ 474,432$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services280,981$ 305,114$ 326,000$ 390,391$ Materials & Supplies8,335 10,000 7,500 6,200 Maintenance & Repair -- - - Insurance- 265 265 1,993 Miscellaneous525 - - - Operations18,523 14,201 6,201 8,192 Transfers- 72,464 72,464 67,656 Fixed Assets- - - - TOTAL EXPENDITURES$ 402,044308,364$ 412,430$ 474,432$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional- - - - Professional2.00 2.00 3.00 3.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 5.00 5.00 MAJOR BUDGET CHANGES The 2002-03 budget estimate reflects the transfer of 1 FTE from the Accounting department. * Estimate as of May, 2003 171 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LIBRARY SERVICES SUMMARY BY CATEGORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED County Contribution - Library142,309$ 142,646$ 146,573$ 138,560$ Library Rental Revenue- - - 6,000 General Resources2,239,253 2,702,491 2,554,754 2,782,937 TOTAL RESOURCES$ 2,845,1372,381,562$ 2,701,327$ 2,927,497$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services1,967,314$ 2,104,262$ 2,098,935$ 2,202,902$ Materials & Supplies41,546 46,043 71,725 64,281 Maintenance & Repair 38,27338,425 34,129 38,099 Insurance- 3,440 3,440 21,478 Miscellaneous- - - - Operations117,623 121,661 88,706 175,342 Transfers- 327,169 327,169 309,572 Fixed Assets216,654 204,289 77,223 115,823 TOTAL EXPENDITURES$ 2,845,1372,381,562$ 2,701,327$ 2,927,497$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical29.50 29.50 29.50 29.50 Technical/Paraprofessional- - - - Professional9.00 9.00 9.00 10.00 Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 41.5041.50 41.50 42.50 * Estimate as of May, 2003 172 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES LIBRARY SERVICES SUMMARY BY DIVISION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Administration142,309$ 142,646$ 146,573$ 144,560$ Circulation Services- - - - Technical Services- - - - Adult Services- - - - Youth Services- - - - South Branch Library- - - - General Resources2,239,253 2,702,491 2,554,754 2,782,937 TOTAL RESOURCES$ 2,845,1372,381,562$ 2,701,327$ 2,927,497$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Administration627,257$ 952,337$ 811,057$ 850,133$ Circulation Services328,782 350,060 350,060 374,789 Technical Services197,072 208,839 209,356 219,145 Adult Services452,253 485,145 485,120 514,580 Youth Services380,237 412,647 412,647 487,041 South Branch Library395,961 436,109 433,087 481,809 TOTAL EXPENDITURES$ 2,845,1372,381,562$ 2,701,327$ 2,927,497$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Administration4.00 4.00 4.00 4.00 Circulation Services9.00 9.00 9.00 9.00 Technical Services4.00 4.00 4.00 4.00 Adult Services9.00 9.00 9.00 9.00 Youth Services7.50 7.50 7.50 8.50 South Branch Library8.00 8.00 8.00 8.00 TOTAL PERSONNEL 41.5041.50 41.50 42.50 * Estimate as of May, 2003 173 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADMINISTRATION PROGRAM DESCRIPTION The Library Administration Division administers and directs the operation and services of both the central and branch libraries by: implementing and monitoring library programs; preparing annual budgets and monitoring expenditures; planning for capital improvement program projects; promoting library services within the community; analyzing, preparing, and submitting recommendations for library policies and services; accepting, selecting, and acknowledging gifts to the library; maintaining and coordinating the development of a balanced collection of library materials, both book and electronic resources, relative to the needs of the community; replying to customer concerns, recommendations, suggestions, and comments to enhance overall library services; and ensuring equal access to all materials for all library users to the libraryÔs collections and other collections and information sources throughout the world. MAJOR DIVISION GOALS 1. Complete construction of the North Branch Library in accordance with scheduled Capital Improvement Program (CIP) projects for 2003 and open facility to the public. 2. Continue to implement strategies for revenue enhancement to fulfill the mission of the Denton Public Library System. 3. Complete implementation of the Denton Community Network project. 4. Begin bidding process for architectural services and renovation of the Emily Fowler Library. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Complete FY 2003-04 recommendations outlines in the Library Master Plan. 2. Secure federal and state funding to fulfill the mission of the Denton Public Library System. 3. Work with stakeholder groups and organizations, including the universities and the community college, to complete implementation of the Denton Community Network online. 4. Hire architect and contractor to begin renovation of the Emily Fowler Library. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Library visits 291,814 302,000 308,780 400,000 2. Materials circulated 575,675 669,850 746,426 750,000 3. Internet users 15,076 26,000 241,174 50,000 4. Persons attending programs 28,022 28,585 30,038 40,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Library visits per capita 3.45 3.25 3.24 4.21 2. Materials circulated per capita 6.80 6.67 7.84 7.90 3. Collection turnover rate per library item 3.12 3.12 4.16 4.17 4. Program attendance per capita 0.32 N/A 0.32 0.42 174 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED County Contribution - Library142,309$ 142,646$ 146,573$ 138,560$ Library Rental Revenue- - - 6,000 General Resources484,948 809,691 664,484 705,573 TOTAL RESOURCES$ 952,337627,257$ 811,057$ 850,133$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services273,694$ 290,220$ 284,893$ 295,246$ Materials & Supplies12,753 13,360 38,360 36,824 Maintenance & Repair 36,57337,435 32,629 37,099 Insurance- 1,016 1,016 2,477 Miscellaneous- - - - Operations86,721 79,710 49,767 133,004 Transfers- 327,169 327,169 229,660 Fixed Assets216,654 204,289 77,223 115,823 TOTAL EXPENDITURES$ 952,337627,257$ 811,057$ 850,133$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 175 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY Ï CIRCULATION SERVICES PROGRAM DESCRIPTION The Circulation Services Division encompasses many varied responsibilities resulting in quality customer service. The Circulation staff is responsible for processing applications for new library cards, verifying information, and entering the registration data into the automated library system. The staff accepts payments for fines and fees and processes collection agency accounts. Circulation staff processes daily reports including overdue notices for both library locations. In addition, the Circulation staff is responsible for checking in returned materials while inspecting the items for damages, processing the damaged items accordingly, along with processing missing and mismatched items involving contacting the customer and monitoring the status of the item until it is reconciled. The Circulation staff is solely responsible for shelving the adult circulating collection, audio/visual materials, CD-ROMs, CDs, paperbacks, and the large print items along with the Spanish collection. MAJOR DIVISION GOALS 1. Consistently provide quality customer service. 2. Monitor delinquent library accounts. 3. Return incoming materials to their proper location within two working days. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Register 8,200 new customers and verify information on file for current customer accounts. 2. Notify customers of overdue items and delinquent library accounts using the most cost-effective method. 3. Provide training opportunities to Circulation staff so as to improve and grow in their work performance skills. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customers assisted 109,013 107,000 102,600 107,730 2. Materials circulated 490,131 484,000 446,276 468,590 3. Customer visits 219,109 215,000 212,776 223,415 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customers assisted per capita 1.23 1.12 1.08 1.14 2. Materials circulated per capita 5.55 5.08 4.69 4.94 3. Customer visits per capita 2.48 2.26 2.24 2.35 176 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - CIRCULATION SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources328,782$ 350,060$ 350,060$ 374,789$ TOTAL RESOURCES$ 350,060328,782$ 350,060$ 374,789$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services325,715$ 345,149$ 345,149$ 352,588$ Materials & Supplies2,632 4,211 4,211 4,085 Maintenance & Repair -- - - Insurance- - - 4,132 Miscellaneous- - - - Operations435 700 700 862 Transfers- - - 13,122 Fixed Assets- - - - TOTAL EXPENDITURES$ 350,060328,782$ 350,060$ 374,789$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical9.00 9.00 9.00 9.00 Technical/Paraprofessional- - - - Professional- - - - Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 9.009.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 177 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNCIPAL SERVICES LIBRARY - TECHNICAL SERVICES PROGRAM DESCRIPTION The Technical Services Division is responsible for ordering, receiving, cataloging, processing, and distributing all materials acquired by the library system for use in its collections. Additionally this division maintains the systemÔs computerized bibliographic and acquisitions database and contracts for professional rebinding of materials. MAJOR DIVISION GOALS 1. Order materials in a timely and efficient manner. 2. Classify, catalog, and process materials to ensure maximum accessibility by users and staff. 3. Ensure the accuracy of the computerized bibliographic and acquisitions database. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement new acquisitions procedures with receipt of new automation system. 2. Catalog and process all material within four months of receipt and memorial and high demand items within one week. 3. Order an estimated 7,000 titles, catalog an estimated 8,000 titles, and process an estimated 20,000 items. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Titles ordered 7,289 7,500 3,000 7,000 2. Titles cataloged 7,981 8,500 6,000 8,000 3. Items processed 20,938 20,500 17,000 20,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Staff to materials ordered .5:7,289 .5:7,500 .5:7,000 .5:7,000 2. Staff to materials cataloged 1:7,981 1:8,500 1:8,000 1:8,000 3. Staff to materials processed 1:10,469 1:9,911 1:8,889 1:10,000 178 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - TECHNICAL SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources197,072$ 208,839$ 209,356$ 219,145$ TOTAL RESOURCES$ 208,839197,072$ 209,356$ 219,145$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services186,565$ 196,748$ 196,748$ 199,279$ Materials & Supplies8,768 8,950 9,667 4,575 Maintenance & Repair 1,700990 1,500 1,000 Insurance- 841 841 1,836 Miscellaneous- - - - Operations749 600 600 1,784 Transfers- - - 10,671 Fixed Assets- - - - TOTAL EXPENDITURES$ 208,839197,072$ 209,356$ 219,145$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical3.00 3.00 3.00 3.00 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 179 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADULT SERVICES PROGRAM DESCRIPTION The Adult Services Division provides services to meet the educational, instructional, informational, and recreational needs for our customers of all ages, focusing on adult materials. Primary services include reference assistance, readersÔ advisory, interlibrary loans, general information, Internet access, and adult programming. This division is also responsible for the special collections (genealogy, Texana, and Denton, Texas), which meet the needs of genealogists and local history researchers. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction and non-fiction materials to meet the customer needs. 2. Provide reference materials, business and investment information, periodicals and usage of the Texas, Denton, and genealogy collections to meet the special informational and research needs. 3. Provide quality assistance to customers by not only locating needed information but also providing access to electronic sources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Purchase materials recommended for public libraries in professional review journals, suggested by library customers, and listed in the public library and fiction catalogs, within budget restraints. 2. Acquire as many updated editions and new titles for the reference collection within the budget restraints to meet customer demands and needs. 3. Provide answers for at least 90% of all reference questions whether in person, over the telephone, or electronically via e-mail. 4. Participate in the Interlibrary Loan Program by requesting materials for our customers not owned by our system and lending materials requested from us by other libraries in the United States. 5. Expand the libraryÔs collection of Spanish language materials to meet the needs of DentonÔs growing Hispanic population. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customers assisted 82,962 83,000 84,774 85,000 2. Reference questions 29,731 35,000 26,811 30,000 3. Internet users 19,069 18,000 19,908 25,000 4. Interlibrary loans 2,046 1,800 3,007 3,500 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Reference transactions per capita .336 .368 .281 .300 2. Customer assists per capita .939 .871 .810 .900 3. Materials used in library 96,694 101,000 84,021 95,000 4. Staff to customers assisted 1:10,370 1:10,375 1:10,596 1:11,000 180 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - ADULT SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources452,253$ 485,145$ 485,120$ 514,580$ TOTAL RESOURCES$ 485,145452,253$ 485,120$ 514,580$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services443,469$ 475,163$ 475,163$ 487,329$ Materials & Supplies7,881 7,900 7,887 7,566 Maintenance & Repair -- - - Insurance- 582 582 4,132 Miscellaneous- - - - Operations903 1,500 1,488 1,736 Transfers- - - 13,817 Fixed Assets- - - - TOTAL EXPENDITURES$ 485,145452,253$ 485,120$ 514,580$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical5.00 5.00 5.00 5.00 Technical/Paraprofessional- - - - Professional3.00 3.00 3.00 3.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 9.009.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 181 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - YOUTH SERVICES PROGRAM DESCRIPTION The Youth Services Division serves a primary population of youth through twelfth grade, their teachers, parents, and other adult caregivers. In Denton, the number of youth in the 0Ï18 age group accounts for 27.2% of the total population. The Youth Services collection includes materials for children from infancy through the twelfth grade. Programs are provided for children and families from infancy through young adult. Programs for young children are well attended with an increasing demand for more programs for this age group. The Youth Services Division has a long-standing commitment to maintain the quality of its collections and provide the services and programs that meet the needs of our target population. MAJOR DIVISION GOALS 1. Select, purchase, and maintain age-appropriate collections of circulating fiction and non-fiction books and audiovisual materials for children from infancy through twelfth grade. 2. Select and maintain a collection of print and electronic resources for homework assistance for school-aged children and young adults. 3. Provide age-appropriate programs, reading clubs, and other special activities that are designed to instill a love of reading and literature in children and young adults. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Design, promote, and perform 250 programs in the library for children from infancy through twelfth grade. 2. Design, promote, schedule, and perform 430 programs at locations other than the library, including schools, daycare centers, and community and school festival events. 3. Provide Summer Reading Club activities for 2,500 children. 4. Circulate 175,000 books and 25,000 audiovisual materials for children from infancy through twelfth grade. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Programs presented in the library 251 330 291 291 2. Outreach programs presented by library staff 19 100 30 430 3. Books circulated and shelved 173,125 160,000 175,000 200,000 4. In-house use books shelved 9,769 16,500 10,000 12,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Staff to programs presented in the library 1:126 1:165 1:146 1:146 2. Staff to outreach programs presented 1:19 1:100 1:30 1:430 3. Staff to circulating books and audiovisual materials shelved 1:38,472 1:35,555 1:38,889 1:44,444 4. Staff to in-house books and audiovisual materials shelved 1:2,171 1:3,667 1:2,222 1:2,667 182 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - YOUTH SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources380,237$ 412,647$ 412,647$ 487,041$ TOTAL RESOURCES$ 412,647380,237$ 412,647$ 487,041$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services375,140$ 407,263$ 407,263$ 470,476$ Materials & Supplies2,101 2,300 2,300 2,231 Maintenance & Repair -- - Insurance- 484 484 3,443 Miscellaneous- - - - Operations2,996 2,600 2,600 2,706 Transfers- - - 8,185 Fixed Assets- - - - TOTAL EXPENDITURES$ 412,647380,237$ 412,647$ 487,041$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical5.50 5.50 5.50 5.50 Technical/Paraprofessional- - - - Professional1.00 1.00 1.00 2.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 7.507.50 7.50 8.50 MAJOR BUDGET CHANGES The 2003-04 budget includes the addition of 1 FTE that was grant-funded in prior years. * Estimate as of May, 2003 183 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - SOUTH BRANCH PROGRAM DESCRIPTION The South Branch Division is responsible for branch operation and services by implementing and monitoring library programs and promoting library services within the community. This division also maintains and coordinates the development of a balanced collection of library materials relative to the needs of the community. MAJOR DIVISION GOALS 1. Provide a balanced collection of circulating fiction and non-fiction materials for customers of all ages. 2. Provide quality programming for customers of all ages. 3. Provide to the community friendly and professional service, multiple formats, and current technologies to assist them with their lifelong learning, educational, and recreational needs. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Purchase popular materials recommended in professional review journals, suggested by library customers, and listed in the public library and fiction catalogs within budget restrictions. 2. Maintain the collection in proper order and repair, returning materials to the shelf within two days. 3. Purchase material in multiple formats to support the communityÔs lifelong learning, educational, and recreational needs. 4. Design, promote, schedule, and perform a minimum of two programs each week for children and adults. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customers assisted 101,892 57,000 117,824 124,893 2. Customer visits 90,082 87,000 97,458 104,280 3. Materials circulated 239,015 185,850 253,356 266,024 4. Programs presented 293 310 302 305 5. Internet users 9,618 8,000 10,195 10,450 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Staff to customers assisted 1:13,117 1:7,125 1:14,728 1:15,611 2. Customer visits per capita 1.05 .91 1.02 1.09 3. Staff to materials circulated 1:29,877 1:23,231 1:31,670 1:33,253 184 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES LIBRARY - SOUTH BRANCH 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources395,961$ 436,109$ 433,087$ 481,809$ TOTAL RESOURCES$ 436,109395,961$ 433,087$ 481,809$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services362,731$ 389,719$ 389,719$ 397,984$ Materials & Supplies7,411 9,322 9,300 9,000 Maintenance & Repair -- - - Insurance- 517 517 5,458 Miscellaneous- - - - Operations25,819 36,551 33,551 35,250 Transfers- - - 34,117 Fixed Assets- - - - TOTAL EXPENDITURES$ 436,109395,961$ 433,087$ 481,809$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical5.00 5.00 5.00 5.00 Technical/Paraprofessional- - - - Professional3.00 3.00 3.00 3.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 8.008.00 8.00 8.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 185 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES HUMAN RESOURCES PROGRAM DESCRIPTION The Human Resources Department serves as a partner to departments within the organization with advice, support, and recommendations to effectively utilize and manage the CityÔs human resources. The departmentÔs strategic role is to provide an avenue by which managers can attract and retain quality employees. This includes a competitive compensation and benefits package, an active Workforce Diversity program, recruiting program, cutting-edge training program, and recommending short- and long-term human resource management. It is also the departmentÔs goal to provide exceptional service to both internal and external customers. MAJOR DIVISION GOALS 1. Attract and retain qualified individuals through a competitive compensation and benefits package. 2. Implement processes, procedures, and programs that ensure equal opportunity employment and legal compliance and enhance diversity in the workplace. 3. Provide support to the Civil Service Commission to ensure compliance with state laws for police officers and firefighters. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Provide assistance in filling open positions so that the open-to-fill ratio for non-professional positions is maintained at an average of 30 days, and the ratio for professional and management positions is maintained at an average of 90 days. 2. Study and provide recommendations for a market-competitive compensation program, administer benefit programs, respond to employee benefit questions, and study and provide recommendations on new and/or enhanced benefit programs. 3. Determine employee training and development needs and implement appropriate programs and administer Tuition Reimbursement, Seven Habits, and Civil Service budgets. 4. Enhance employee involvement by providing recognition programs and assisting supervisors with employee relations and personnel issues. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Applications/resumes processed 4,168 5,000 6,338 6,750 2. Positions filled 303 305 334 384 3. Employee separations 183 170 278 285 4. Employee drug tests conducted 820 800 777 827 5. Employee training workshops 85 90 125 140 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average days to fill a position a. Exempt 57 90 47 60 b. Non-exempt 70 30 38 30 2. Turnover (excluding seasonal) 10.28% 15% 11% 11% 3. Employee relations issues 157 145 175 200 4. Participant hours for training 13,954 19,107 13,128 15,000 186 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES HUMAN RESOURCES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources973,828$ 1,215,908$ 1,173,192$ 1,223,812$ TOTAL RESOURCES$ 1,215,908973,828$ 1,173,192$ 1,223,812$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services822,509$ 873,238$ 861,855$ 911,317$ Materials & Supplies26,954 28,000 21,000 21,000 Maintenance & Repair 1,9911,080 1,500 1,991 Insurance- 1,062 1,062 8,010 Miscellaneous22,912 27,000 24,700 28,500 Operations100,373 127,852 106,310 99,735 Transfers- 156,765 156,765 153,259 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,215,908973,828$ 1,173,192$ 1,223,812$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical4.00 4.00 4.00 4.00 Technical/Paraprofessional3.00 3.00 3.00 3.00 Professional7.00 7.00 7.00 7.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 15.0015.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 187 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NON-DEPARTMENTAL CONTRIBUTIONS TO AGENCIES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources239,544$ 280,392$ 280,392$ 280,395$ TOTAL RESOURCES$ 280,392239,544$ 280,392$ 280,395$ SOCIAL SERVICES 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Adult Day Care of North Texas6,782 3,267 3,267 545 Court-Appointed Special Advocates8,674 8,000 8,000 8,000 Denton Family Resource Center7,013 7,650 7,650 7,650 Friends of the Family33,000 36,000 36,000 32,400 Fairhaven Retirement Home7,500 7,500 7,500 - Interfaith Ministries- - 15,000 Fred Moore Day Nursery School34,834 39,000 39,000 39,000 Riding Unlimited- 825 825 - LINK21,750 29,000 29,000 29,000 Sickle Cell Disease Association4,125 4,500 4,500 4,500 HelpNet18,910 22,500 22,500 22,500 Salvation Army11,250 - - - Denton Christian Preschool32,061 30,000 30,000 30,000 Denton Daycare Center32,081 35,000 35,000 35,000 RSVP5,535 7,400 7,400 7,400 Community Food Center2,039 3,000 3,000 3,000 Denton County Child Advocacy Center- 10,000 10,000 9,650 Denton County MHMR (ASAP)13,990 - - - Denton County MHMR (SIERRA)- 9,000 9,000 9,000 Owsley Comm. School - Adult Educ.- 14,750 14,750 14,750 Owsley Comm. School - After School- 13,000 13,000 13,000 TOTAL EXPENDITURES$ 280,392239,544$ 280,392$ 280,395$ MAJOR BUDGET CHANGES The Non-Departmental budgets include funding for expenses that are not necessarily tied to any one department. The Non-Departmental budget is the centralized location for salary adjustments and transfers made to various departments throughout the year as needed. * Estimate as of May, 2003 188 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NON-DEPARTMENTAL MISCELLANEOUS EXPENSE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED General Resources4,956,146$ 684,507$ 1,012,355$ 1,297,400$ TOTAL RESOURCES$ 684,5074,956,146$ 1,012,355$ 1,297,400$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Long-Term Disability **5,814$ -$ -$ -$ Unemployment Insurance33,630 40,000 138,000 100,000 Health Insurance- - - - Salary Savings- (255,797) - (243,090) Commercial Insurance Premium **74,424 - - - Self-Insurance Premium **291,756 - - - Code Supplements10,025 6,000 6,000 6,000 Flex Benefits Plan10,878 12,000 12,000 12,000 Refund Prior-Year Revenue- 20,000 - 20,000 Chamber Contribution88,937 86,969 86,969 86,969 City Council Contingency36,323 35,000 35,000 17,500 Economic Development Promotions3,750 - 3,850 - DTCA/ELAP Allocation- - - 583,333 Neighborhood Empowerment Fund56,528 10,000 10,000 10,000 Affordable Housing Grant17,249 20,000 20,000 20,000 Dues and Publications41,387 35,691 44,246 54,681 Miscellaneous123,620 100,000 124,050 57,500 Seven Habits9,895 35,809 15,809 25,890 Tuition Reimbursement14,384 20,000 15,000 20,000 Civil Service Exams29,808 40,000 38,000 40,000 Workforce Diversity 16,15012,145 12,150 5,000 Drainage Fee **73,315 - - - Special Services37,846 38,000 39,439 40,000 Audit Expenditures90,400 76,000 65,000 76,000 Cost Allocation13,780 13,770 13,770 13,770 Collection Expense72,039 75,000 75,000 75,000 Denton County Appraisal District165,846 184,915 184,905 200,347 Bank Depository27,885 30,000 27,000 30,000 Lock Box **7,055 - - - Mowing Expense1,493 - 1,167 1,500 Campus Theatre Utilities35,499 45,000 45,000 45,000 Contribution to Technology Services **3,391,510 - - Contribution to Risk Retention54,000 - - - Contribution To Customer Service **124,925 - - - TOTAL EXPENDITURES$ 684,5074,956,146$ 1,012,355$ 1,297,400$ * Estimate as of May, 2003 ** These expenses are now budgeted in the departments that incur the expense. 189 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 190 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND 2003Ï04 The General Debt Service Fund is used for the accumulation of resources for payment of general long-term debt principal and interest. Resources include an applicable portion of the Ad Valorem Tax Levy and related interest income usable from debt service. From the collectible portion of the tax levy, an allocation of available funds is made between General Fund operating revenue and the General Debt Service Fund. DEBT MANAGEMENT SUMMARY A. Debt Issuance. The City will issue debt only for the purpose of acquiring or constructing capital assets for the general benefit of its citizens and to allow it to fulfill its various missions as a city. Debt may be issued for the purposes of purchasing land or rights-of-way and/or improvements to land, for construction projects to provide for the general good, or for capital equipment. B. Types of Debt. 1. General Obligation Bonds (GOs). General obligation bonds will be used only to fund capital assets of the general government, are not to be used to fund operating needs of the City and are backed by the full faith and credit of the City as well as the ad valorem tax authority of the City. General obligation bonds must be authorized by a vote of the citizens of the City of Denton. 2. Revenue Bonds (RBs). Revenue bonds will be issued to provide for the capital needs of any activities where the capital requirements are necessary for continuation or expansion of a service which produces a revenue and for which the asset may reasonably be expected to provide for a revenue stream to fund the debt service requirements. 3. CertificatesofObligation (COs). Certificates of obligation will be used to finance permanent improvements and land acquisition, the need for which arises between bond elections. In addition, they may also be used to finance costs associated with capital project overruns or to acquire equipment. Debt service for COs may be from general tax revenues under certain circumstances as defined by law. They may also be backed by a specific revenue stream(s) or by a combination of tax revenues and specific revenue streams. 4. MethodofSale. The City will use a competitive bidding process in the sale of bonds unless the nature of the issue warrants a negotiated bid. In situations where a competitive bidding process is not elected, the City will present the reasons why, and the City will actively participate with the financial advisor in the selection of the underwriter or direct purchaser. 5. BiddingParameters. The notice of sale will be carefully constructed so as to ensure the best possible bid for the City, in light of the existing market conditions and other prevailing factors. Parameters to be examined include: ¤ Limits between lowest and highest coupons ¤ Coupon requirements relative to the yield curve ¤ Method of underwriter compensation, discount or premium coupons ¤ Use of true interest cost (TIC) versus net interest cost (NIC) ¤ Use of bond insurance 191 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND (continued) ¤ Deep discount bonds ¤ Variable rate bonds ¤ Call provisions C AnalysisofFinancingAlternatives. Staff will explore alternatives to the issuance of debt for capital acquisitions and construction projects. These alternatives will include, but not be limited to: 1) grants in aid, 2) use of reserves, 3) use of current revenues, 4) contributions from developers and others, 5) leases, and 6) impact fees. D. Disclosure. Full disclosure of operations will be made to the bond rating agencies and other depositories of financial information as required by the Securities and Exchange Commission (SEC) Rule 15c2-12, specifically, Texas Municipal Advisory Council (State Information Depository). E. RatingAgencyCommunication. The City staff will seek to maintain and improve its current bond rating so its borrowing costs are reduced to a minimum and its access to credit preserved. The City staff, with the assistance of financial advisors and bond counsel, will prepare the necessary materials for presentation to the rating agencies, will aid in the production of Official Statements, and will take responsibility for the accuracy of all financial information released. F. FederalRequirements. The City will maintain procedures to comply with arbitrage rebate and other federal requirements. G. DebtLimit. The State of Texas limits the ad valorem tax rate to $2.50 per $100 valuation. Denton's proposed rate of $.54815 per $100 valuation falls well below this limit. H. Bond Ratings. Denton's bonds currently have the following ratings: Moody's Standard & Poor's General Obligation Bonds Aa3 * AA- Revenue Bonds A1 ** A+ These ratings directly affect the cost of debt. The City's policies are focused on issues which maintain high bond ratings and keep debt costs reasonable. * Moody's upgraded Denton's General Obligation Bonds rating from A1 to Aa3 in April, 1999. ** Moody's upgraded Denton's Revenue Bonds rating from A to A1 in March, 1993. 192 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES AD VALOREM TAX DISTRIBUTION BETWEEN DEBT SERVICE AND OPERATIONS AND MAINTENANCE 70% 60% 60%64% 62% 61%63% 62% 58%61%58% 50% 40% 37% 40% 42%39%39%42% 38%38% 36% 30% 20% 10% 0% 1995-961996-971997-981998-99 1999-002000-012001-022002-032003-04 (Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Act.)(Bud.) Debt Service Operations & Maintenance 193 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL DEBT SERVICE FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Ad Valorem Taxes7,699,986$ 7,776,959$ 7,776,959$ 8,038,373$ Transfers In994,128 1,265,430 1,333,796 2,153,070 TOTAL REVENUES$ 9,042,3898,694,114$ 9,110,755$ 10,191,443$ Use of Reserves550,300 791,477 693,111 233,146 TOTAL RESOURCES$ 9,833,8669,244,414$ 9,803,866$ 10,424,589$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Debt Service9,229,414$ 9,783,866$ 9,783,866$ 10,404,589$ Paying Agent Fees15,000 50,000 20,000 20,000 TOTAL EXPENDITURES$ 9,833,8669,244,414$ 9,803,866$ 10,424,589$ * Estimate as of May, 2003 194 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ESTIMATED AD VALOREM TAX COLLECTIONS & DISTRIBUTION 2003-04 Assessed Valuation for 20023,703,412,515$ Gain in Value338,790,356 Net Assessed Valuation for 20034,042,202,871$ Tax Rate Per $100 Valuation x 0.54815 $ 22,157,335 Estimated Collections x 100% TOTAL ESTIMATED REVENUE$ 22,157,335 TAX RATE PER $100 AMOUNT DISTRIBUTION2002-032003-042003-04PERCENT General Fund0.33816$ 0.34928$ 14,118,962$ 63.72% General Debt Service Fund0.20999 0.19887 8,038,373 36.28% TOTAL$ 0.548150.54815$ 22,157,335$ 100.00% 195 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2003 General DebtFleet Svc./Motor General DebtGeneral DebtTotal PrincipalPool, Solid Waste, YearPrincipalInterest& InterestPrincipal & InterestTotal 2003-045,699,055$ 4,702,533$ 10,401,588$ 3,293,940$ 13,695,528$ 2004-055,742,963 3,678,848 9,421,811 2,968,077 12,389,889 2005-065,604,065 3,416,444 9,020,509 2,917,616 11,938,124 2006-075,312,424 3,170,817 8,483,241 2,085,417 10,568,658 2007-085,189,205 2,933,762 8,122,967 1,671,606 9,794,573 2008-095,050,679 2,702,930 7,753,609 1,455,634 9,209,243 2009-104,976,523 2,475,836 7,452,359 1,378,063 8,830,421 2010-115,183,141 2,240,092 7,423,233 1,203,346 8,626,579 2011-124,923,653 1,999,987 6,923,640 1,153,253 8,076,894 2012-134,557,769 1,771,215 6,328,984 1,118,844 7,447,828 2013-144,402,037 1,552,241 5,954,278 990,239 6,944,518 2014-154,444,809 1,331,947 5,776,756 925,031 6,701,786 2015-164,457,614 1,107,244 5,564,858 729,137 6,293,995 2016-174,202,755 886,819 5,089,574 612,137 5,701,711 2017-183,890,835 680,155 4,570,990 603,851 5,174,841 2018-193,346,996 494,385 3,841,381 591,469 4,432,850 2019-202,915,225 331,603 3,246,828 390,940 3,637,769 2020-212,679,336 186,370 2,865,706 378,746 3,244,453 2021-221,855,500 69,799 1,925,299 315,539 2,240,838 2022-23473,578 11,149 484,727 62,979 547,706 TOTAL84,908,16$ 35,744,1762$ 120,652,33$ 24,845,868$ 145,498,2014$ 196 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 2003-2022 GENERAL DEBT SERVICE FUND PRINCIPAL/INTEREST DEBT REQUIREMENTS $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $0 '03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22 PRINCIPALINTEREST 197 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS 2003-04 IssueIssue DateFinal MaturityInterest Rate (a) General Obligation Refunding 11-01-8502-15-20045.70 to 8.30 1985 (b) Certificates of Obligation 199404-01-9407-01-20054.30 to 7.30 (c) Certificates of Obligation 199502-15-9502-15-20155.25 to 8.25 (d) General Obligation 199502-15-9502-15-20155.50 to 8.50 (e) Certificates of Obligation 199605-01-9602-15-20105.00 to 7.00 (f) General Obligation 199605-01-9602-15-20165.40 to 7.40 (g) General Obligation 199704-01-9702-15-20175.00 to 7.00 (h) General Obligation 199804-01-9802-15-20184.40 to 5.40 1998Certificates of Obligation04-01-9802-15-20184.00 to 5.00 (i) Certificates of Obligation 199903-06-9902-15-20194.10 to 5.10 1999General Obligation 03-06-9902-15-20194.10 to 5.00 (j) General Obligation Refunding 04-01-9902-15-20163.20 to 5.00 1999A (k) Certificates of Obligation 200005-02-0002-15-20205.25 to 6.12 2000General Obligation05-02-0002-15-20205.25 to 6.12 (l) Certificates of Obligation 04-20-0102-15-20214.25 to 5.25 2001 2001General Obligation04-20-0102-15-20214.50 to 5.50 (m) Certificates of Obligation 03-21-0202-15-20224.50 to 5.25 2002 2002General Obligation03-21-0202-15-20225.00 to 5.25 (n) Certificates of Obligation 200303-14-0302-15-20232.10 to 5.07 (o) General Obligation Refunding 200303-14-0302-15-20233.00 to 4.75 (a) Includes $1,660,871 Issue paid by Solid Waste. (b) Includes $1,236,480 Issue paid by Motor Pool. (c) Includes $2,000,000 Issue paid by Solid Waste. (d) Includes $214,988 Issue paid by Drainage. (e) Includes $5,000,000 Issue paid by Solid Waste. (f) Includes $715,015 Issue paid by Drainage. (g) Includes $674,920 Issue paid by Drainage. (h) Includes $3,536,998 Issue paid by Drainage. (i) Includes $1,513,091 paid by Motor Pool; $443,839 by Communications; $2,657,992 by Fleet Services; and $1,008,727 by Solid Waste. (j) Includes $1,981,044 paid by Drainage; and $1,481,220 paid by Solid Waste. (k) Includes $146,635 paid by Communications; and $100,443 paid by Fleet Services. (l) Includes $2,460,046 paid by Tech Services; $1,520,844 paid by Motor Pool; and $3,845,000 paid by Solid Waste. (m) Includes $2,010,000 paid by Tech Services; and $4,545,000 paid by Solid Waste. (n) Includes $1,865,000 paid by Technology Services; $1,755,000 paid by Solid Waste; $575,000 paid by Parks Aquatics; $202,844 paid by Fleet Services; and $618,673 paid by Materials Management. (o) Includes $498,694 paid by Solid Waste; $2,471 198 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES GENERAL LONG-TERM DEBT PRINCIPAL & INTEREST REQUIREMENTS 2003-04 Original Amount NetAmount Principal & Interest Requirements for 2003-04 Amount of RefundedOutstanding of IssueIssues10/1/03Principal InterestTOTAL $ 5,171,73023,726,730$ 153,038$ 153,038$ 616,963$ 770,000$ $ 3,220,0003,220,000$ 470,000$ 230,000$ 23,500$ 253,500$ 2,000,0002,000,000 1,530,000 85,000 84,906 169,906 1,070,0001,610,000 510,000 80,000 26,120 106,120 3,750,0005,190,000 1,230,000 160,000 62,900 222,900 1,750,0002,515,000 1,195,000 105,000 65,935 170,935 4,700,0004,700,000 3,905,000 185,000 206,500 391,500 9,660,0009,660,000 7,235,000 485,000 340,425 825,425 5,625,0005,625,000 2,080,000 370,000 88,658 458,658 6,935,0006,935,000 4,936,000 500,000 215,678 715,678 8,215,008,215,000 6,560,000 410,0000 296,635 706,635 7,020,0007,020,000 6,320,000 220,000 281,455 501,455 3,125,0003,125,000 2,645,000 160,000 147,729 307,729 3,750,003,750,000 3,180,000 190,0000 177,464 367,464 12,120,00012,120,000 9,605,000 1,315,000 425,115 1,740,115 14,245,0014,245,000 12,825,000 710,0000 638,654 1,348,65 4 12,590,000 12,070,000 800,0000 558,106 1,358,106 12,590,00 12,075,0012,075,000 12,200,000 375,0000 601,800 976,800 7,405,0007,405,000 7,405,000 485,000 367,780 852,780 8,080,0008,080,000 8,080,000 1,060,000 391,169 1,451,169 $ 5,617,4908,078,038$ 13,695,528$ 199 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 200 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON ELECTRIC UTILITIES Assistant City Manager Electric Operations Wholesale Power Operations & Maintenance Distribution Substations Engineering Metering Operations Customer Accounts Administration Electric Communications Marketing Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Operating Revenues90,617,113$ 91,394,335$ 100,884,018$ 104,225,053$ g Revenues3,273,069 4,287,384 3,750,000 2,143,692 Non-Operatin Use of Reserves950,338 65,081,611 63,712,476 59,664,955 TOTAL RESOURCES$ 160,763,33094,840,520$ 168,346,494$ 166,033,700$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Fuel and Purchased Power69,869,178$ 71,663,414$ 79,859,996$ 83,087,728$ Operation and Maintenance13,596,453 14,990,770 15,447,781 15,254,446 Payments in Lieu of Taxes5,957,025 6,025,204 6,187,787 6,571,985 g Expenditures5,417,864 7,685,976 7,685,975 8,582,233 Non-Operatin Use of Reserves- 60,397,966 - 52,537,308 TOTAL EXPENDITURES$ 160,763,33094,840,520$ 109,181,539$ 166,033,700$ Excess Resources Over Expenditures-$ -$ 59,164,955$ -$ 4 PERSONNEL2001-022002-032002-032003-0 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance3.00 6.00 6.00 6.00 Office/Clerical9.00 9.00 9.00 9.00 Technical/Paraprofessional76.00 74.00 74.00 74.00 Professional7.00 7.00 7.00 8.00 gement/Supervision12.00 12.00 12.00 12.00 Mana Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 108.50107.50 108.50 109.50 * Estimate as of May, 2003 g used to provide financial information in a manner that is commensurate to This format is bein what is publicly available from other municipal utilities and investor-owned utilities operating in Texas. 201 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ELECTRIC FUND RESOURCES & EXPENDITURES RESOURCES $166,033,700 Use of Reserves 35.9% Operating Non-Operating Revenues Revenues 62.8% 1.3% EXPENDITURES 0 $166,033,70 Use of Reserves 31.6% Fuel and Purchased Power 50.0% Non-Operating Expenditures 5.2% Payments in Lieu of Taxes Operation and 4.0% Maintenance 9.2% 202 "Dedicated to Quality Service" Contents Contents CITY OF DENTON WATER UTILITIES Assistant City Manager Water Operations Administration Production Distribution Metering Laboratory Utilities Administration Customer Service Safety & Training Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Interest Operating/Nonoperating$ 982,507663,156$ 884,256$ 559,377$ Water Sales Residential8,091,602 9,240,067 9,341,346 9,915,961 Water Sales Commercial8,845,572 10,539,375 10,103,402 10,605,213 Water Sales Government1,218 2,000 - 2,000 Water for Resale1,436,694 440,145 757,853 194,171 Other Water739,319 396,120 415,117 439,868 General Fund Transfer124,925 142,942 123,942 193,138 Electric Fund Transfer1,463,127 2,048,344 2,048,344 1,773,656 Wastewater Fund Transfer764,142 996,692 996,691 949,944 Solid Waste Fund Transfer415,170 701,136 701,140 678,534 TOTAL REVENUES$ 25,489,32822,544,925$ 25,372,091$ 25,311,862$ Use of Reserves3,400,000 8,941,000 4,610,000 8,027,000 TOTAL RESOURCES$ 34,430,32825,944,925$ 29,982,091$ 33,338,862$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Water Administration860,385$ 1,354,049$ 746,134$ 1,395,415$ Water Production2,643,459 3,852,597 3,554,747 4,611,638 Water Distribution 1,895,896 7,054,258 4,513,116 5,933,544 g 1,582,150766,802 1,527,664 1,599,370 Water Meterin Water Laboratory205,503 235,636 223,444 267,303 Utilities Administration647,460 835,876 730,344 946,638 Customer Service2,100,291 2,754,426 2,440,941 3,146,935 g 269,834213,030 242,688 357,511 Safety & Trainin Miscellaneous 14,977,071 15,929,010 16,002,067 14,860,829 TOTAL EXPENDITURES$ 33,867,83624,309,897$ 29,981,145$ 33,119,183$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Water Administration7.75 6.75 6.75 6.75 Water Production20.46 22.46 22.46 23.46 Water Distribution 22.00 22.00 22.00 22.00 Water Metering 13.0013.00 13.00 13.00 Water Laboratory3.50 3.50 3.50 3.50 Utilities Administration10.00 9.00 9.00 9.00 Customer Service33.00 34.00 34.00 34.00 Safety & Training 3.003.00 3.00 3.00 TOTAL PERSONNEL 113.71112.71 113.71 114.71 * Estimate as of May, 2003 203 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND RESOURCES & EXPENDITURES RESOURCES $33,338,862 Electric Fund Wastewater Fund General Fund Transfer Transfer Transfer 5.3% 2.9% 0.6% Solid Waste Fund Other Water Transfer 1.3% 2.0% Water for Resale Use of Reserves 0.6% 24.1% Water Sales Interest Commercial Operating/Nonope 31.8% rating 1.7% Water Sales Residential 29.7% EXPENDITURES 3 $33,119,18 Purchased Power Other Transfers Personal Services 4.6% Transfer for Capital 1.6% 18.2% Projects Materials & Supplies 14.5% 4.0% Transfer to Technology Maintenance & Services Fund Repair 2.3% 2.9% Insurance Administrative 0.3% Transfer to General Fund Miscellaneous 3.5% 0.1% Operations Debt Service 6.7% 35.5% Return on Fixed Assets Franchise Fee Investment1.1% 2.5% 2.2% 204 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services5,066,114$ 6,330,157$ 5,917,434$ 6,012,741$ Purchased Power904,152 1,544,600 1,221,870 1,522,490 Materials & Supplies985,297 1,201,962 1,177,089 1,313,548 Maintenance & Repair585,087 1,036,110 999,520 948,115 Insurance70,716 78,313 76,472 108,901 Miscellaneous9,791 44,490 41,806 43,866 Operations1,352,611 3,568,775 2,863,877 2,224,051 Fixed Assets407,613 4,206,419 1,831,010 354,690 Return on Investment 596,914 699,313 699,946 738,630 Franchise Fee682,187 799,215 799,938 844,135 Debt Service9,555,416 11,819,579 11,819,579 11,761,571 Administrative Transfer to General Fund1,307,719 1,326,894 1,320,595 1,149,216 Transfer to Technology Services Fund213,167 748,359 748,359 751,712 Transfer for Capital Projects2,063,169 - - 4,817,934 Other Transfers509,944 463,650 463,650 527,583 TOTAL EXPENDITURES$ 33,867,83624,309,897$ 29,981,145$ 33,119,183$ 4 PERSONNEL 2001-022002-032002-032003-0 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 20.00 21.00 20.00 20.00 Office/Clerical28.00 29.00 29.00 29.00 Technical/Paraprofessional36.50 38.50 39.50 40.50 Professional13.25 11.25 11.25 11.25 gement/Supervision12.50 12.50 12.50 12.50 Mana Temporary/Seasonal2.46 1.46 1.46 1.46 TOTAL PERSONNEL 113.71112.71 113.71 114.71 * Estimate as of May, 2003 205 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER WATER ADMINISTRATION PROGRAM DESCRIPTION The Water Administration Division provides for the general supervision and direction of all water facilities and operations. These facilities and operations include filtration pumping plants, water distribution, metering and repair, and laboratory functions. Other responsibilities include capital improvement planning, grant administration, and liaison with local, state, and federal regulatory authorities and other parties associated with DentonÔs Water Utility. MAJOR DIVISION GOALS 1. Maintain the provision of uninterrupted water service to customers at the lowest price. 2. Improve monitoring of existing contracts for water supply with wholesale customers. 3. Improve the administrative management of Capital Improvement Program (CIP) projects. 4. Improve management of existing water resources. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Prepare the five-year rate study. 2. Renegotiate untreated water supply contract with the City of Dallas. 3. Develop and implement a water reuse strategy to extend water supplies. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. CIP projects 11 15 15 18 2. Customer accounts 23,600 24,974 25,249 26,473 3. Water employees, excluding Utility Administration, Safety, and Customer Service 67.71 67.71 67.71 68.75 4. Customers/full-time equivalent (FTE) 349 369 373 385 5. Finished water (million gallons) 5,330 5,744 5,620 6,114 6. Public Utilities Board meetings 24 24 24 24 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cost/million gallons $4,467 $4,950 $4,727 $4,561 2. Cost/customer $1,009 $1,139 $1,052 $1,053 206 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources860,385$ 1,354,049$ 746,134$ 1,395,415$ TOTAL RESOURCES$ 1,354,049860,385$ 746,134$ 1,395,415$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services540,106$ 497,435$ 479,480$ 505,136$ Purchased Power 250,00040,385 25,000 75,000 Materials & Supplies13,137 13,300 14,500 18,900 Maintenance & Repair 24,25518,313 9,375 21,215 Insurance7,824 2,274 2,274 7,608 Miscellaneous740 16,625 16,275 16,415 Operations226,880 545,660 194,730 591,832 Transfers13,000 - - - Transfer to Technology Services- - - 159,309 Fixed Assets- 4,500 4,500 - TOTAL EXPENDITURES$ 1,354,049860,385$ 746,134$ 1,395,415$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance & Repair- - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional3.25 2.25 2.25 2.25 Management/Supervision1.50 1.50 1.50 1.50 Temporary/Seasonal- - - - TOTAL PERSONNEL 6.757.75 6.75 6.75 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 207 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER WATER PRODUCTION PROGRAM DESCRIPTION The primary activity of the Water Production Division is to produce sufficient volumes of potable water and maintain adequate pressures throughout the distribution network. This requires that plant equip- ment and operational activities be sustained on a 24-hour-a-day, 7-day-a-week basis throughout the year. MAJOR DIVISION GOALS 1. Identify and prepare to meet upcoming state and federal regulations in a cost-effective manner. 2. Continue to identify and implement ways to improve treated water quality. 3. Improve the effectiveness of human resources through increased training and position planning to meet the challenges of division growth and facility expansion. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Construct the Roselawn 2.5-million-gallon, elevated water tower for the southern portion of Denton. 2. Construct the Southwest ground storage and booster station. 3. Continue monitoring for the Stage II Disinfectants and Disinfection By-Product Rule and Long-Term Enhanced Surface Water Treatment Rule and assess the need for changes in disinfectant strategy. 4. Continue to increase security measures for all facilities in Water Production. 5. Continue to upgrade the communications between Water Production facilities with Spread Spectrum radio systems. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Raw water (1,000 gallons) 5,472,708 5,945,850 5,935,816 6,328,073 2. Finished water (1,000 gallons) 5,070,208 5,744,783 5,620,299 6,114,080 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Purchased power ($/1,000 gallons) $.16 $.21 $.20 $.22 2. Personnel services ($/1,000 gallons) $.19 $.21 $.20 $.22 3. Chemicals ($/1,000 gallons) $.13 $.11 $.11 $.12 4. Maintenance ($/1,000 gallons) $.05 $.06 $.06 $.04 5. Transfers ($/1,000 gallons) $.00 $.00 $.00 $.07 6. Other ($/1,000 gallons) $.04 $.08 $.07 $.08 208 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER PRODUCTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources2,643,459$ 3,852,597$ 3,554,747$ 4,611,638$ TOTAL RESOURCES$ 3,852,5972,643,459$ 3,554,747$ 4,611,638$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services956,533$ 1,216,436$ 1,100,086$ 1,331,123$ Purchased Power 1,294,600863,767 1,196,870 1,447,490 Materials & Supplies570,384 730,440 706,110 822,450 Maintenance & Repair 330,70074,716 320,600 233,112 Insurance16,116 18,491 18,491 39,055 Miscellaneous1,585 2,400 2,400 3,163 Operations131,774 212,530 163,190 246,547 Transfer for Capital Projects- - - 380,000 Transfer to Technology Services- - - 56,008 Fixed Assets28,584 47,000 47,000 52,690 TOTAL EXPENDITURES$ 3,852,5972,643,459$ 3,554,747$ 4,611,638$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance1.00 1.00 - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional14.00 16.00 17.00 18.00 Professional- - - - Management/Supervision4.00 4.00 4.00 4.00 Temporary/Seasonal0.46 0.46 0.46 0.46 TOTAL PERSONNEL 22.4620.46 22.46 23.46 MAJOR BUDGET CHANGES The 2003-04 budget includes the addition of 1 FTE. * Estimate as of May, 2003 209 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER WATER DISTRIBUTION PROGRAM DESCRIPTION The Water Distribution Division is responsible for maintaining the water distribution system from the water production plant to customer facilities. MAJOR DIVISION GOALS 1. Respond to customer complaints regarding the distribution system quickly and efficiently. 2. Maintain all water mains, taps, hydrants, and valves. 3. Maintain a water line replacement program of 12Ò and below. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Maintain 456 miles of water system. 2. Replace 26,050 feet of water line. 3. Install 22 miles of new water line. 4. Repair 280 broken water mains and service lines. 5. Install 80 new taps or loops. 6. Maintain 4,214 valves. 7. Provide support for other divisions with manpower and equipment. 8. Maintain 3,159 fire hydrants. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Water mains replaced (feet) 16,500 26,750 26,220 26,050 2. New line installed (feet) 120,000 120,000 120,000 120,000 3. Hydrants maintained 3,159 3,159 3,159 3,159 4. New large and small taps installed 80 80 80 80 5. Main break and service repairs 300 300 280 280 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average cost per foot of old main replaced $50 $50 $50 $50 2. Average cost per foot of new line installed $46 $46 $46 $46 3. Average cost to maintain fire hydrants $11 $11 $11 $11 4. Average cost per 4Ò Ï 12Ò water tap $2,825 $2,825 $2,858 $2,858 5. Average cost per main break and service repair $1,375 $1,375 $1,395 $1,395 210 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER DISTRIBUTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources1,895,896$ 7,054,258$ 4,513,116$ 5,933,544$ TOTAL RESOURCES$ 7,054,2581,895,896$ 4,513,116$ 5,933,544$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services839,436$ 1,174,623$ 1,132,955$ 871,349$ Materials & Supplies34,060 52,558 52,123 48,958 Maintenance & Repair 492,319344,129 488,445 495,309 Insurance16,992 20,588 19,503 21,516 Miscellaneous1,571 2,860 2,860 3,025 Operations300,316 1,657,891 1,613,881 420,453 Transfer for Capital Projects- - - 3,782,934 Transfer to Technology Services- - - 30,000 Fixed Assets359,392 3,653,419 1,203,349 260,000 TOTAL EXPENDITURES$ 7,054,2581,895,896$ 4,513,116$ 5,933,544$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 12.00 13.00 13.00 13.00 Office/Clerical- - - - Technical/Paraprofessional9.00 8.00 8.00 8.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 22.0022.00 22.00 22.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 211 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER WATER METERING PROGRAM DESCRIPTION The Water Metering Division is responsible for efficient operation of all customer water meters, all new meter installations, and replacement of inoperable meters. MAJOR DIVISION GOALS 1. Install new water meters. 2. Maintain efficient operation of existing water meters. 3. Implement and maintain a safe backflow, cross connection program. 4. Perform all work in a timely, cost-effective manner. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Install approximately 1,000 new water meters. 2. Find and repair any non-functional backflow assemblies. 3. Detect and resolve safety issues through regularly scheduled safety meetings. 4. Maintain 26,000 small-inch meters. 5. Maintain 315 large-inch meters. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. ¾ù Ï 2 ù meters to replace 3,070 3,000 2,750 3,000 2. Leaks checked 1,170 1,500 1,300 1,500 3. Meters located and read 1,753 1,500 1,800 1,900 4. Hydrants flushed and lubed 3,000 3,000 3,400 3,600 5. Meter installations 1,350 1,500 1,250 1,400 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cost per meter change out (¾ù Ï 2 ù( $140 $175 $150 $160 2. Cost per leak checked (¾ù Ï 12 ù( $29 $25 $30 $32 3. Cost per meter to located and read $18 $24 $20 $22 4. Cost per hydrant flushed $11 $13 $12 $13 5. Cost per meter installation (¾ù Ï 2 ù( $128 $112 $130 $132 212 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER METERING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources766,802$ 1,582,150$ 1,527,664$ 1,599,370$ TOTAL RESOURCES$ 1,582,150766,802$ 1,527,664$ 1,599,370$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services498,421$ 746,207$ 724,971$ 561,637$ Materials & Supplies30,589 36,450 34,000 37,050 Maintenance & Repair 167,045129,382 160,945 176,165 Insurance9,034 11,598 11,598 11,973 Miscellaneous1,036 2,850 1,850 1,950 Operations98,340 133,000 109,300 124,839 Transfer for Capital Projects- - - 655,000 Transfer to Technology Services- - - 30,756 Fixed Assets- 485,000 485,000 - TOTAL EXPENDITURES$ 1,582,150766,802$ 1,527,664$ 1,599,370$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 7.00 7.00 7.00 7.00 Office/Clerical- - - - Technical/Paraprofessional5.00 5.00 5.00 5.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 13.0013.00 13.00 13.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 213 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER WATER LABORATORY PROGRAM DESCRIPTION The Water Laboratory Division performs the necessary tests for water system compliance with state and federal regulations and watershed monitoring. The Laboratory operation also provides bacteriological testing for other public water systems in and around Denton. MAJOR DIVISION GOALS 1. Continue division compliance with current and proposed state and federal regulations. 2. Continue efforts in watershed monitoring, including storm water program and drinking water quality protection. 3. Continue providing revenue-generating services to public water systems related to compliance standards for bacteriological quality of drinking water. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Increase laboratory quality control measures as recommended by the Environmental Protection Agency (EPA) and Texas Commission on Environmental Quality (TCEQ). 2. Develop methodologies for compliance with Surface Water Treatment Rules (SWTR). 3. Develop and implement sampling and monitoring activities required for compliance with drinking water regulations of the Safe Drinking Water Act. 4. Increase sampling and monitoring activities required for compliance with sludge regulations of the Clean Water Act. 5. Increase sampling and monitoring due to increase in population and additional Ray Roberts Water Treatment Plant. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Bacteriological analyses per year 4,962 4,776 4,728 4,920 2. Chemical analyses per year 6,717 6,132 6,456 6,696 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average cost per analysis $15.36 $15.23 $15.92 $16.28 214 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER WATER LABORATORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources205,503$ 235,636$ 223,444$ 267,303$ TOTAL RESOURCES$ 235,636205,503$ 223,444$ 267,303$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services117,712$ 155,968$ 149,576$ 159,069$ Materials & Supplies38,036 39,450 37,825 38,950 Maintenance & Repair 16,29115,596 15,441 16,015 Insurance1,632 2,268 2,268 1,773 Miscellaneous199 - - 550 Operations14,747 21,659 18,334 21,726 Transfer to Technology Services- - - 14,220 Fixed Assets17,581 - - 15,000 TOTAL EXPENDITURES$ 235,636205,503$ 223,444$ 267,303$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical- - - - Technical/Paraprofessional2.50 3.50 3.50 3.50 Professional- - - - Management/Supervision- - - - Temporary/Seasonal1.00 - - - TOTAL PERSONNEL 3.503.50 3.50 3.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 215 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER UTILITIES ADMINISTRATION PROGRAM DESCRIPTION The Utilities Administration Division provides general administrative support for utility operations which includes Electric, Water, Wastewater, Solid Waste, Fleet Services, Communications, Drainage, Street and Traffic Operations maintenance. MAJOR DIVISION GOALS 1. Ensure quality service to internal and external customers. 2. Improve the efficiency and effectiveness of all department operations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Conduct effective utilities strategic planning process. 2. Promote utility objectives at local and state level. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Public Utilities Board meetings 24 24 22 24 2. City Council meetings 24 24 24 24 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests for assistance addressed within time frame requested 98% 98% 98% 98% 2. Special projects completed 95% 95% 95% 95% 216 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER UTILITIES ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources(92,184)$ 208,444$ 102,912$ 217,862$ Electric Fund Transfer263,410 233,195 233,195 283,309 Wastewater Fund Transfer 164,309314,579 164,309 193,568 Drainage Transfer 44,135- 44,135 48,377 Solid Waste Fund Transfer 185,793161,655 185,793 203,522 TOTAL RESOURCES$ 835,876647,460$ 730,344$ 946,638$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services495,160$ 657,951$ 584,879$ 658,701$ Materials & Supplies8,830 19,900 16,400 13,150 Maintenance & Repair 2,000329 2,000 1,000 Insurance3,840 4,602 4,602 6,106 Miscellaneous1,966 16,000 15,000 15,300 Operations137,335 120,423 107,463 85,034 Transfer to General Fund- - - 99,372 Transfer to Technology Services- - - 67,975 Fixed Assets- 15,000 - - TOTAL EXPENDITURES$ 835,876647,460$ 730,344$ 946,638$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional5.00 4.00 4.00 4.00 Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal1.00 1.00 1.00 1.00 TOTAL PERSONNEL 9.0010.00 9.00 9.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 217 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER CUSTOMER SERVICE PROGRAM DESCRIPTION The Customer Service Division is responsible for managing requests for service, citizen concerns, and inquiries for the Electric, Water, Wastewater, Drainage, and Solid Waste Departments. This division is responsible for the billing and collection of all utility accounts receivable and serves as the central collection and processing area for City revenues. Customer Service bills and collects active, inactive, and aged utility accounts, as well as maintains utility customer account records. MAJOR DIVISION GOALS 1. Ensure delivery of requested utility services, as well as accurate, prompt utility and accounts receivable billings in an efficient, effective, and caring manner. 2. Improve customer payment convenience. 3. Improve customer relations and communications. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Upgrade current phone system to allow easier payment methods, as well as a more user-friendly phone system. 2. Improve level of customer service during peak times to ensure accurate, timely billings. 3. Promote Customer Service Web site for easier payment methods and more convenience to utility customers. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Connects/disconnects 52,130 53,902 55,405 59,283 2. Customers 134,576 139,152 161,354 168,682 3. Calls handled 119,260 118,000 121,818 134,000 4. Cash receipts processed 1,433,359 1,482,093 1,496,913 1,518,138 5. Billing count 549,439 568,120 570,000 674,728 6. Billing dollars (in 1,000) $126,413 $130,711 $131,820 $135,600 7. Billing adjustments 12,021 12,430 12,430 13,494 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Phone wait time less than 3 minutes 90% 93% 85% 90% 2. Adjustment/billing ratio less than or equal to 2% 2% 2% 2% 2% 3. Third party collections/billed less than 1% 10% 1% 1% 1% 4. Work order completion within14 days 90% 95% 92% 92% 218 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER CUSTOMER SERVICE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources351,868$ 454,623$ 141,138$ 566,448$ General Government Fund Transfer123,942 123,942 123,942 157,347 Electric Fund Transfer1,189,341 1,300,727 1,300,727 1,390,244 Wastewater Fund Transfer 441,995375,915 441,995 440,571 Drainage Transfer 104,800- 104,800 188,816 Solid Waste Fund Transfer 328,339215,225 328,339 403,510 TOTAL RESOURCES$ 2,754,4262,256,291$ 2,440,941$ 3,146,936$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services1,470,496$ 1,692,695$ 1,574,015$ 1,722,645$ Materials & Supplies282,747 302,639 308,957 318,590 Maintenance & Repair 1,950652 1,350 1,425 Insurance13,224 15,942 15,936 17,680 Miscellaneous2,348 3,380 3,046 3,050 Operations330,824 737,820 447,976 502,699 Transfer to General Fund- - - 201,978 Transfer to Technology Services- - - 378,868 Fixed Assets- - 89,661 - TOTAL EXPENDITURES$ 2,754,4262,100,291$ 2,440,941$ 3,146,935$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical24.00 25.00 25.00 25.00 Technical/Paraprofessional4.00 4.00 4.00 4.00 Professional2.00 2.00 2.00 2.00 Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 34.0033.00 34.00 34.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 219 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WATER SAFETY & TRAINING PROGRAM DESCRIPTION The Safety and Training Division provides training in safety-related topics for all utility divisions. This division is responsible for conducting safety audits, correcting problems related to safety and health issues, and preventing injuries and damage to City equipment. The division coordinates and conducts safety meetings, encourages safe behavioral practices, and serves as a resource and support for safety, training, and citywide programs. MAJOR DIVISION GOALS 1. Protect employees from injury and health risk, moving from accountability to responsibility. 2. Promote a safety-conscious work force, through training and safety audits. 3. Reduce workerÔs compensation injuries through annual continuing education. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Establish a behavioral-based safety program throughout the utility divisions. 2. Improve training through state Texas Commission on Environmental Quality (TCEQ), Texas A&M certification, and improve structure of training. 3. Improve the quality and effectiveness of the utility safety program by reducing the incident rate. 4. Improve the training through Ñtrain the trainerÒ programs. 5. Be on the forefront of safety and training while leading the industry among municipal organizations. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Conduct safety meetings 1,242 1,000 1,360 1,300 2. Conduct job site safety audits 359 250 497 500 3. Refresher classroom training 185 100 210 150 4. Introductory level training 35 15 38 15 5. Policy implementation 3 1 3 1 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Hold training classes each month 100% 100% 100% 100% 2. Reduce vehicle accidents 28% 10% 7% 10% 3. Respiratory protection plan in place and being used 60% 100% 100% 100% 220 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER SAFETY & TRAINING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources21,519$ 65,155$ 38,009$ 71,503$ General Fund Transfer- 19,000 19,000 35,791 Electric Fund Transfer90,000 87,533 87,533 100,103 Wastewater Fund Transfer 32,80365,511 32,803 69,139 Drainage Transfer 32,803- 32,803 9,473 Solid Waste Fund Transfer 32,54036,000 32,540 71,502 TOTAL RESOURCES$ 269,834213,030$ 242,688$ 357,511$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services148,250$ 188,842$ 171,472$ 203,081$ Materials & Supplies7,514 7,225 7,174 15,500 Maintenance & Repair 1,5501,970 1,364 3,874 Insurance2,054 2,550 1,800 3,190 Miscellaneous346 375 375 413 Operations50,840 67,792 59,003 80,921 Transfer to General Fund- - - 8,956 Transfer to Technology Services- - - 14,576 Fixed Assets2,056 1,500 1,500 27,000 TOTAL EXPENDITURES$ 269,834213,030$ 242,688$ 357,511$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance & Repair- - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional3.00 3.00 3.00 3.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 3.003.00 3.00 3.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 221 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WATER MISCELLANEOUS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Water System Resources14,552,031$ 15,734,301$ 15,245,814$ 15,080,429$ General Fund Transfer - - - Electric Fund Transfer - 426,889 426,889 - Wastewater Fund Transfer - 175,847 175,847 - Drainage Transfer -- - - Solid Waste Fund Transfer - 154,464 154,464 - TOTAL RESOURCES$ 16,491,50114,552,031$ 16,003,014$ 15,080,429$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Return on Investment596,914$ 699,313$ 699,946$ 738,630$ Franchise Fee682,187 799,215 799,938 844,135 Debt Service9,555,416 11,819,579 11,819,579 11,761,571 Administrative Transfer to General Fund873,489 1,326,894 1,320,595 838,910 Transfer to Technology Services Fund213,167 748,359 748,359 - Transfer for Engineering (General Fund)323,749 - - - Transfer for Public Information (General Fund)110,481 - - - Transfer to Electric Fund220,574 223,925 223,925 285,461 Transfer to Wastewater Fund237,350 239,725 239,725 242,122 Transfer to Fiber (Electric Fund)39,020 - - - Transfer for Capital Projects2,063,169 - - - Bad Debt Expense60,000 62,000 150,000 150,000 Seven Habits1,555 10,000 - - Use of Reserves- - - - TOTAL EXPEDITURES$ 15,929,01014,977,071$ 16,002,067$ 14,860,829$ * Estimate as of May, 2003 222 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 223 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2003-04 Final Interest IssueIssue DateMaturityRate 1993-BUtility System Refunding06-01-9312-01-20073.55 to 6.75 1996-AUtility System Refunding05-01-9612-01-20245.30 to 7.80 1998-AUtility System Refunding07-07-9812-01-20294.65 to 6.65 1998-BUtility System Refunding03-10-9812-01-20144.00 to 5.00 2000Utility System Revenue04-25-0009-30-20204.64 to 6.16 2001Utility System Revenue04-17-0112-01-20204.00 to 5.40 2002-AUtility System Revenue03-28-0212-01-20214.25 to 5.25 2003Utility System Revenue & Refunding03-28-0312-01-20223.62 to 5.62 Capital Improvements in the Utility System are partially funded through the sale of bonds. The debt above represents consolidation of prior issues and funding for future growth. The Utility System - Electric, Water, and Wastewater - is currently expanding to accommodate the needs of the community and surrounding area which are also dependent upon the system. 224 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2003-04 Original AmountPrincipal & Interest Requirements for 2003-04 Amount ofOutstanding Issue10/1/03PrincipalInterestTotal $ 140,000823,934$ 20,000$ 8,700$ 28,700$ 26,190,00036,510,000 700,000 1,555,656 2,255,656 36,795,00036,795,000 - 1,878,270 1,878,270 1,710,0001,765,546 15,000 77,951 92,951 20,715,00022,705,000 765,000 1,127,871 1,892,871 23,130,00024,210,000 655,000 1,144,223 1,799,223 30,080,00031,030,000 995,000 1,434,269 2,429,269 5,845,0005,845,000 1,055,000 340,119 1,395,119 TOTAL4,205,000$ 7,567,059$ 11,772,059$ 225 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2003 YEARPRINCIPALINTERESTTOTAL 2003-044,205,00$ 7,567,050$ 11,772,057$ 7 2004-054,570,00 7,275,2760 11,845,276 2005-064,705,00 7,032,770 11,737,777 7 2006-074,990,00 6,792,260 11,782,263 3 2007-085,065,00 6,541,7560 11,606,756 2008-095,325,00 6,280,9550 11,605,955 2009-105,635,00 6,003,3660 11,638,366 2010-115,345,00 5,730,050 11,075,054 4 2011-125,600,00 5,465,8660 11,065,866 2012-136,255,00 5,165,7850 11,420,785 2013-146,590,00 4,826,7460 11,416,746 2014-156,955,00 4,466,1510 11,421,151 2015-167,275,00 4,081,3510 11,356,351 2016-177,690,00 3,671,880 11,361,883 3 2017-188,010,00 3,243,3790 11,253,379 2018-198,470,00 2,798,2550 11,268,255 2019-208,950,00 2,330,770 11,280,773 3 2020-217,505,00 1,889,230 9,394,230 0 2021-226,350,00 1,518,0310 7,868,031 2022-234,150,00 1,232,330 5,382,334 4 2023-244,300,00 996,2280 5,296,22 8 2024-254,550,00 748,3590 5,298,359 2025-262,180,00 565,0310 2,745,031 2026-272,295,00 450,3590 2,745,359 2027-282,415,00 329,6660 2,744,666 2028-292,545,00 202,5660 2,747,566 2029-302,680,00 68,6750 2,748,675 TOTAL144,605,00$ 97,274,170$ 241,879,172$ 2 226 "Dedicated to Quality Service" Contents Contents CITY OF DENTON WASTEWATER UTILITIES Assistant City Manager Wastewater Operations Administration Water Reclamation Collection Beneficial Reuse Laboratory Industrial Pretreatment Drainage Watershed Protection Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Interest Operating$ 973,076409,420$ 941,000$ 448,853$ Wastewater Residential5,020,733 5,102,315 5,207,026 5,605,663 Wastewater Commercial5,686,092 6,970,961 6,190,536 6,683,266 gation- 93,677 34,000 80,400 Wastewater Effluent Irri Wastewater Wholesale1,020,660 1,024,863 1,024,863 1,075,426 Wastewater Industrial Waste Fees176,183 408,000 34,000 65,278 Other Wastewater519,235 732,871 662,107 743,647 ge Fees2,363,614 3,653,048 3,652,999 3,537,982 Draina Transfer In - Other237,350 239,725 240,000 242,122 TOTAL REVENUES$ 19,198,53615,433,287$ 17,986,531$ 18,482,637$ Use of Reserves1,702,463 1,475,000 1,000,000 3,843,000 TOTAL RESOURCES$ 20,673,53617,135,750$ 18,986,531$ 22,325,637$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Wastewater Administration686,188$ 1,019,711$ 691,232$ 1,368,936$ Water Reclamation2,442,539 2,921,112 2,745,008 3,016,574 Wastewater Collection 1,475,922 2,524,985 1,913,090 2,308,245 Beneficial Reuse858,716 936,412 893,153 840,761 Wastewater Laboratory390,387 425,397 391,731 466,500 Industrial Pretreatment395,191 459,274 448,918 494,364 Drainage1,297,903 1,615,884 1,597,746 1,637,450 Watershed Protection- 222,758 212,799 231,432 Drainage Miscellaneous1,765,709 1,771,597 1,771,595 1,901,557 Miscellaneous 7,823,195 8,200,417 8,244,744 9,969,532 TOTAL EXPENDITURES$ 20,097,54717,135,750$ 18,910,016$ 22,235,351$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Wastewater Administration7.00 6.00 6.00 6.00 Water Reclamation19.00 19.00 19.00 19.00 Wastewater Collection 19.00 19.00 19.00 19.00 Beneficial Reuse6.50 6.50 6.50 6.50 Wastewater Laboratory4.00 5.00 5.00 5.00 Industrial Pretreatment5.50 6.00 6.00 6.00 Drainage15.00 15.00 15.00 15.00 Watershed Protection- 2.62 2.62 2.62 TOTAL PERSONNEL 79.1276.00 79.12 79.12 * Estimate as of May, 2003 227 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND RESOURCES & EXPENDITURES RESOURCES $22,325,637 Interest Operating Use of ReservesWastewater 2.0% 17.2%Residential Transfer In - Other 25.1% 1.1% Drainage Fees 15.8% Other Wastewater 3.3% Wastewater Commercial 30.0% Wastewater Industrial Waste Fees Wastewater Wastewater 0.3% Wholesale Effluent Irrigation 4.8% 0.4% EXPENDITURES $22,235,351 AdministrativeTransfer to Transfer to Electric Transfer to GeneralTechnology Debt Service Fund Services Fund Fund 37.7% 0.5% 1.2% 4.1% Franchise Fee Transfer to Utilities 3.2% (1) Administration 1.1% Return on Transfer to Investment Customer Service 2.8% (1) Fixed Assets 2.8% 1.5% Transfer to Safety & Operations (1) Training 11.9% 0.4% Miscellaneous Transfer for Capital 0.1% Projects Insurance 3.7% 0.4% Maintenance & Personal Services RepairMaterials & Purchased Power 18.4% 3.8%Supplies 3.2% 3.2% (1) These divisions are found in the Water Fund. 228 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services3,923,747$ 4,582,216$ 4,376,253$ 4,093,719$ Purchased Power107,434 685,000 667,500 710,000 Materials & Supplies420,182 787,711 564,329 723,040 Maintenance & Repair692,217 831,302 757,447 842,178 Insurance67,212 77,647 82,293 84,755 Miscellaneous 5,803 28,345 27,160 28,209 Operations2,158,481 2,218,280 2,176,069 2,640,775 Fixed Assets197,770 958,165 421,000 337,000 Return on Investment499,382 603,851 565,020 615,179 Franchise Fee570,723 690,115 645,739 713,422 Debt Service5,133,143 6,329,717 6,329,717 8,385,290 Administrative Transfer to General Fund1,585,839 986,274 978,565 918,554 Transfer to Technology Services Fund234,073 186,998 186,998 277,740 Transfer to Electric Fund127,587 135,234 135,234 100,776 Transfer to Water Fund- 175,847 - - (1) Transfer to Utilities Administration 208,444315,706 267,139 241,945 (1) Transfer to Public Communications -83,608 - - (1) Transfer to Customer Service 546,795378,896 659,661 629,387 (1) Transfer to Safety & Training 65,60669,540 69,892 78,612 Transfer to Fiber Optics19,020 - - - Transfer for Capital Projects545,387 - - 814,770 TOTAL EXPENDITURES$ 20,097,54717,135,750$ 18,910,016$ 22,235,351$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 25.00 24.00 24.00 24.00 Office/Clerical2.00 3.00 3.00 3.00 Technical/Paraprofessional34.50 36.50 36.50 36.50 Professional5.50 6.50 6.50 6.50 gement/Supervision6.50 6.50 6.50 6.50 Mana Temporary/Seasonal2.50 2.62 2.62 2.62 TOTAL PERSONNEL 79.1276.00 79.12 79.12 * Estimate as of May, 2003 (1) These divisions are found in the Water Fund. 229 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER WASTEWATER ADMINISTRATION PROGRAM DESCRIPTION The Wastewater Administration Division provides management direction and supervision for all wastewater facilities and operations. This includes wastewater collection, water reclamation, laboratory, pretreatment, beneficial reuse, drainage, and watershed protection. Other responsibilities include capital improvement planning; grant administration; and operational, maintenance, and financial reporting; and staff assistance to the Public Utilities Board. This division also provides management direction and supervision for drainage operations and maintenance, street sweeping, floodplain management, and drainage engineering. MAJOR DIVISION GOALS 1. Improve the uninterrupted collection of wastewater and reduction of system infiltration/inflow. 2. Improve division reporting systems. 3. Improve management/analysis reporting. 4. Recover cost for composting program. 5. Comply with environmental regulators. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Establish final resolutions to the accomplishment of inflow/infiltration repairs. 2. Improve contract monitoring. 3. Use data from ÑCityworksÒ to develop a Capital Improvement Program (CIP) and budget for next fiscal year. 4. Complete all CIP projects on time and within budget limitations. 5. Complete implementation of the Excellence in Leadership (XL) program. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customer accounts 22,113 22,776 23,082 24,186 2. Wastewater employees, excluding Drainage 61 64.12 63 63 3. Customers/full-time equivalent (FTE) 363 355 366 384 4. Wastewater processed thru plant (million gallons) 5,019 5,187 4,640 4,898 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cost/million gallons $3,376 $3,269 $3,348 $3,569 2. Cost/customer $766 $744 $673 $723 230 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources686,188$ 1,019,711$ 691,232$ 1,368,936$ TOTAL RESOURCES$ 1,019,711686,188$ 691,232$ 1,368,936$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services527,990$ 475,520$ 410,891$ 463,335$ Materials & Supplies19,658 11,250 7,675 12,850 Maintenance & Repair 34,06017,801 2,350 15,400 Insurance3,840 2,334 6,980 3,928 Miscellaneous695 16,025 15,750 16,100 Operations111,204 476,022 243,586 719,177 Transfer for Capital Projects- - - Transfer to Technology Services- - - 138,146 Fixed Assets5,000 4,500 4,000 - TOTAL EXPENDITURES$ 1,019,711686,188$ 691,232$ 1,368,936$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional0.50 0.50 0.50 0.50 Professional2.50 2.50 2.50 2.50 Management/Supervision2.50 1.50 1.50 1.50 Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 6.007.00 6.00 6.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 231 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER WATER RECLAMATION PROGRAM DESCRIPTION The Water Reclamation Division is responsible for processing all discharged residential, commercial, and industrial wastewater in accordance with local, state, and federal effluent requirements. The division functions on a 24-hour basis to ensure the operations, maintenance, and analysis for this treatment. Additional responsibilities include the operation and maintenance of 28 sewage lift stations, the processing and disposal of all biosolids to the composting facility, and meeting or exceeding the criteria required for Type I Reuse Water. MAJOR DIVISION GOALS 1. Be competitive with private industry for the operation and maintenance of the Pecan Creek Water Reclamation Plant and the Robson Ranch Water Reclamation Plant. 2. Continue development of plant automation systems. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Treat 5.4 billion gallons of wastewater. 2. Achieve total compliance of present discharge parameters (10 Biological Oxygen Demand \[BOD\],15 Total Suspended Solids \[TSS\], 3 Ammonia, Dissolved Oxygen \[D.O.\], 15 Million Gallons Daily \[MGD\] flow, pH 6.0-9.0, 200 Colony-Forming Units \[CFU\]/100ml Fecal Coliform). 3. Maintain effluent quality at 2 BOD, 2 TSS, 0.5 Ammonia, 4 D.O. 4. Achieve regulatory compliance with permit criteria for sludge disposal. 5. Maintain treatment plant equipment so as not to adversely affect the effluent. 6. Continue plant removal efficiency of BOD and TSS at 98% and 99%, respectively. 7. Achieve compliance with Type I Reuse Water Permit. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Plant influent (million gallons) 5,146 5,354 4,690 5,583 2. Plant effluent (million gallons) 4,896 5,024 4,640 5,092 3. Effluent for reuse (million gallons) 250 330 50 250 4. BOD removed 98% 98% 98% 98% 5. TSS removed 99% 99% 99% 99% 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Wastewater treatment costs/ 1,000 gallons $.52 $.55 $.60 $.61 232 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATER RECLAMATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfers in from Water$ 239,725237,350$ 239,725$ 242,122$ Wastewater System Resources2,205,189 2,681,387 2,505,284 2,774,452 TOTAL RESOURCES$ 2,921,1122,442,539$ 2,745,009$ 3,016,574$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services952,074$ 1,045,771$ 1,008,911$ 1,054,208$ Purchase Power107,434 685,000 667,500 710,000 Materials & Supplies238,440 460,100 313,950 450,340 Maintenance & Repair 427,500423,838 405,300 426,440 Insurance31,014 35,804 35,804 40,371 Miscellaneous1,122 2,300 2,300 2,615 Operations666,955 211,637 261,243 291,143 Transfer to Technology Services- - - 21,457 Fixed Assets21,662 53,000 50,000 20,000 TOTAL EXPENDITURES$ 2,921,1122,442,539$ 2,745,008$ 3,016,574$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional17.00 17.00 17.00 17.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 19.0019.00 19.00 19.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 233 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER WASTEWATER COLLECTION PROGRAM DESCRIPTION The Wastewater Collection Division is responsible for providing a reliable and safe transportation system from the customerÔs facilities to the wastewater treatment plant. MAJOR DIVISION GOALS 1. Maintain all public wastewater collection system lines in free-flowing condition in order to protect the public health and the environment. 2. Rehabilitate wastewater collection system to reduce wastewater overflows into our watersheds. 3. Respond to customer complaints regarding the collection system quickly and efficiently. 4. Educate our customers on responsibility of maintaining private clean outs to reduce inflow into wastewater system. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Maintain 2,228,160 feet of wastewater collection lines. 2. Correct inflow/infiltration issues to reduce overflow of wastewater. 3. Install 5,000 feet of new wastewater line. 4. Rehabilitate manholes on the Hickory Creek Basin. 5. Train employees to do quality work in a safe and timely manner. 6. Detect and resolve safety issues through regularly scheduled meetings. 7. Continue systematic cleaning of the collection system. 8. Replace sewer service lines located under the streets (replace sewer line after receiving three complaints within one year). 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Point repairs on wastewater mains N/A N/A 80 80 2. Sewer mains unchoked 450 500 500 500 3. Sewer services unchoked 950 1,000 1,000 1,000 4. Sewer taps 75 75 75 75 5. Manholes Rehabilitated 500 625 500 500 6. Service lines repaired/replaced in right of way 130 130 80 80 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Cost/point repairs on wastewater mains N/A N/A $1,200 $1,200 2. Cost/sewer main unchoked $160 $160 $170 $180 3. Cost/sewer service unchoked $100 $100 $100 $110 4. Cost per sewer tap $1,250 $1,250 $1,550 $1,625 5. Cost/manhole rehabilitated $340 $340 $340 $350 6. Cost/service line repaired/replaced $1,300 $1,300 $1,450 $1,525 234 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER COLLECTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources1,475,922$ 2,524,985$ 1,913,090$ 2,308,245$ TOTAL RESOURCES$ 2,524,9851,475,922$ 1,913,090$ 2,308,245$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services894,853$ 1,010,708$ 998,125$ 888,319$ Materials & Supplies55,989 176,920 113,875 116,725 Maintenance & Repair 187,555150,173 185,935 210,889 Insurance12,432 14,275 14,275 15,832 Miscellaneous1,891 3,720 3,720 3,863 Operations241,880 279,307 276,160 332,252 Transfer to Technology Services- - - 20,595 Transfer to Capital Projects- - - 459,770 Fixed Assets118,704 852,500 321,000 260,000 TOTAL EXPENDITURES$ 2,524,9851,475,922$ 1,913,090$ 2,308,245$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance13.00 12.00 12.00 12.00 Office/Clerical- - - - Technical/Paraprofessional5.00 6.00 6.00 6.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 19.0019.00 19.00 19.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 235 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER BENEFICIAL REUSE PROGRAM DESCRIPTION The Beneficial Reuse Division takes wood waste and biosolids and recycles them into marketable products. Currently, eight different Dyno Products are available to the citizens of Denton: Dyno Dirt, Dyno Soil, Dyno Brown Mini Mulch, Dyno Double Grind, Dyno Chips, Dyno Deco Mulch (brick red), Dyno Deco Mulch (cedar), and Dyno Lite. The Beneficial Reuse Division will begin actively marketing Water Reclamation Plant effluent. We are currently installing an effluent line along Mayhill Road to Oakmont Country Club to identified customers. MAJOR DIVISION GOALS 1. Compost 100% of the biosolids produced at the Water Reclamation Plant. 2. Continue marketing and distribution efforts to make the biosolids operation self-supporting. 3. Purchase additional windrow turner to meet the demands of 100% composting. 4. Purchase a mulch-coloring machine to custom-make decorative mulches. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to produce high-quality Dyno products. 2. Improve procedures for the compost-bagging operation. 3. Market new product to Dyno customers (Dyno Decorative Mulch). 4. Market Dyno products to Texas Department of Transportation (TXDOT) for erosion control and highway jobs. 5. Bring biodegradable bags online for residential Wednesday brush and grass clippings pick up. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Dyno products produced (cubic yards) 43,000 50,000 46,000 66,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Dyno products (cost/cubic yard) $21.12 $19.26 $19.89 $17.43 236 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER BENEFICIAL REUSE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Dyno Product Sales232,445$ 242,478$ 242,000$ 259,000$ Tipping Fees- 125,855 55,000 90,000 Effluent Sales170,139 544,020 34,000 146,520 Wastewater System Resources456,131 24,059 562,153 345,241 TOTAL RESOURCES$ 936,412858,715$ 893,153$ 840,761$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services284,332$ 352,149$ 330,303$ 351,807$ Materials & Supplies34,519 24,950 23,150 22,700 Maintenance & Repair 24,38634,476 15,386 25,689 Insurance2,112 2,567 2,567 3,658 Miscellaneous435 1,000 987 1,000 Operations502,842 531,360 520,760 424,400 Transfer to Technology Services- - - 11,507 Fixed Assets- - - - TOTAL EXPENDITURES$ 936,412858,716$ 893,153$ 840,761$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 4.00 4.00 4.00 4.00 Office/Clerical- - - - Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional1.00 - - - Management/Supervision- 1.00 1.00 1.00 Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 6.506.50 6.50 6.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 237 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER WASTEWATER LABORATORY PROGRAM DESCRIPTION The Wastewater Laboratory performs the necessary tests for the Water Reclamation Plants (Pecan Creek and Robson Ranch) to ensure compliance with state and federal regulations. Laboratory operations also provide testing for the pretreatment program and pollution abatement and control samples. MAJOR DIVISION GOALS 1. Continue division compliance with Texas Commission on Environmental Quality (TCEQ) and Environmental Protection Agency (EPA) permit requirements. 2. Ensure adequate quality control on all analyses to verify the accuracy of the analyses. 3. Implement new environmental requirements concerning storm water, determine additional monitoring activities, which may be required in the near future. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue monitoring for the TCEQ and EPA wastewater discharge permit to meet the 503 regulations. 2. Continue development of the information management system. 3. Continue biomonitoring for wastewater treatment plant effluent. 4. Continue storm-water monitoring analyses for storm water program. 5. Begin monitoring for the TCEQ and EPA wastewater discharge permit when Clear Creek Wastewater Plant is in place. 6. Perform analyses for performance measures for Pecan Creek plant operations after completion of plant expansion. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Pecan Creek Wastewater analyses per year 13,325 14,364 13,320 13,332 2. Robson Ranch Wastewater analyses per year N/A N/A 612 636 3. Pollution control analyses per year 1,178 2,244 1,212 1,308 4. Industrial pretreatment and abatement analyses per year 2,514 2,304 2,148 2,472 5. Storm water analyses per year 1,865 2,016 1,608 1,772 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average cost analysis $15.36 $15.23 $15.92 $16.28 238 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WASTEWATER LABORATORY 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources390,387$ 425,397$ 391,731$ 466,500$ TOTAL RESOURCES$ 425,397390,387$ 391,731$ 466,500$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services249,312$ 288,109$ 274,685$ 288,756$ Materials & Supplies38,304 44,250 37,775 48,925 Maintenance & Repair 18,40018,953 16,075 17,675 Insurance1,632 2,035 2,035 1,980 Miscellaneous360 1,125 688 688 Operations76,539 71,478 60,473 54,455 Transfer to Technology Services- - - 19,021 Fixed Assets5,287 - - 35,000 TOTAL EXPENDITURES$ 425,397390,387$ 391,731$ 466,500$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical- 1.00 1.00 1.00 Technical/Paraprofessional3.00 3.00 3.00 3.00 Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 5.004.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 239 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER INDUSTRIAL PRETREATMENT PROGRAM DESCRIPTION The Industrial Pretreatment Division performs the activities required for protection of the wastewater collection system, treatment facility, and worker safety in compliance with state and federal regulations. The Pretreatment Program objectives include the prevention of the discharge of toxic pollutants from commercial/industrial users, prevention of the potential pass-through of toxic pollutants to receiving waters, and production of wastewater sludge as a useful by-product. The division is also responsible for the abatement of septic system failures and septic system permitting within the city limits and extra-territorial jurisdiction (ETJ), the coordination of wastewater biomonitoring, and the compliance requirements of watershed monitoring and storm water pollution prevention. MAJOR DIVISION GOALS 1. Expand Industrial Pretreatment Program to comply with National Pollutant Discharge Elimination System (NPDES) and Texas Commission on Environmental Quality (TCEQ) permit requirements and protection of storm water quality. 2. Finalize the revision and upgrade of ordinances regulating on-site sewage facilities (OSSF). 3. Assess the potential for development of a domestic waste receiving station and an ordinance requiring grease traps on apartments. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Conduct quarterly sampling of wastewater influent, effluent, and sludge. 2. Continue with permit compliance requirements for wastewater biomonitoring. 3. Continue expansion of Pretreatment Program towards watershed protection and pollution prevention. 4. Track the source of pollutants in the wastewater collection system by initiating more thorough lift station monitoring. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Industrial compliance/NPDES monitoring 107 120 123 130 2. Watershed monitoring events 60 600 600 600 3. Pollution investigations 60 60 31 50 4. On-site sewage facility/ water well permits 27 35 24 26 5. OSSF/water well permits $25,171 $27,556 $26,935 $31,182 Additional watershed monitoring events result from participation in Watershed Protection Program 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Industrial compliance/NPDES monitoring $172,004 $188,302 $184,056 $213,080 2. Watershed monitoring $113,271 $124,004 $121,208 $140,321 3. Pollution investigations $109,076 $119,411 $116,719 $135,124 4. OSSF/water well permits $25,171 $27,556 $26,935 $31,182 240 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER INDUSTRIAL PRETREATMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources395,191$ 459,274$ 448,918$ 494,364$ TOTAL RESOURCES$ 459,274395,191$ 448,918$ 494,364$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services292,089$ 350,657$ 340,252$ 345,971$ Materials & Supplies12,904 13,941 13,954 14,100 Maintenance & Repair 4,9249,505 4,924 6,019 Insurance2,856 3,696 3,696 4,908 Miscellaneous391 1,050 1,050 1,103 Operations40,569 67,006 67,042 59,726 Transfer to Technology Services- - - 40,537 Fixed Assets36,877 18,000 18,000 22,000 TOTAL EXPENDITURES$ 459,274395,191$ 448,918$ 494,364$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical- - - - Technical/Paraprofessional4.00 5.00 5.00 5.00 Professional1.00 1.00 1.00 1.00 Management/Supervision- - - - Temporary/Seasonal0.50 - - - TOTAL PERSONNEL 6.005.50 6.00 6.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 241 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER DRAINAGE PROGRAM DESCRIPTION The Drainage Division performs maintenance activities related to the storm drainage system. This consists of maintaining the grade of unlined drainage channels, removing grass and weed growth by mowing and herbicides, street sweeping, and removing blockage from culverts and bridges. The drainage system contains approximately 53 miles of open channel, 49,589 feet of concrete-lined channel, 297,195 feet of bar ditch, and 170,000 feet of underground storm drain system with over 3,300 drainage inlets, approximately 558 culverts, 146 bridges, and four public detention ponds. MAJOR DIVISION GOALS 1. Reduce the threat of property damage and personal injury and enhance the safety of the public through proper maintenance and operation of the CityÔs drainage system. 2. Improve the cleanliness, appearance, and storm water quality of the community through the sweeping of streets. 3. Level, reshape, and re-seed the banks on certain major drainage ways to reduce potential flooding problems. 4. Continue to mow 175 acres of channels and detention ponds nine times per year. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Route both street sweepers for maximum efficiency. 2. Reduce response time on routine service requests. 3. Implement a schedule for the cleaning and dredging of unimproved channels for flood control. 4. Detect and address safety issues through regularly scheduled meetings. 5. Reduce number of street closures due to flooding. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Bridges serviced and cleaned 131 100 100 100 2. Cubic yards of dirt moved 180,873 100,000 140,000 150,000 3. Acres of channels mowed 800 1,800 1,600 1,600 4. Curb miles swept 7,222 6,000 7,000 7,000 5. High water jobs 13 20 20 20 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average cost per bridge serviced and cleaned $158 $250 $175 $175 2. Average cost of dirt moved for Capital Improvement Program (CIP) projects (per cubic yard) $3.59 $4.00 $4.00 $4.00 3. Average cost per acre of channel mowed $64 $35 $50 $50 4. Average cost per curb mile swept $38 $50 $40 $40 5. Average cost per high water job $724 $300 $300 $300 242 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER DRAINAGE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources1,297,903$ 1,615,884$ 1,597,746$ 1,637,450$ TOTAL RESOURCES$ 1,615,8841,297,903$ 1,597,746$ 1,637,450$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services723,097$ 912,116$ 877,878$ 563,629$ Materials & Supplies20,368 30,800 32,750 29,100 Maintenance & Repair 130,47737,471 115,477 124,066 Insurance13,326 16,936 16,936 14,078 Miscellaneous909 2,750 2,250 2,425 Operations492,492 494,805 524,455 523,391 Transfer for Capital Projects- - - 355,000 Transfer to Technology Services- - - 25,761 Fixed Assets10,240 28,000 28,000 - TOTAL EXPENDITURES$ 1,615,8841,297,903$ 1,597,746$ 1,637,450$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 8.00 8.00 8.00 8.00 Office/Clerical- - - - Technical/Paraprofessional4.00 4.00 4.00 4.00 Professional- - - - Management/Supervision2.00 2.00 2.00 2.00 Temporary/Seasonal1.00 1.00 1.00 1.00 TOTAL PERSONNEL 15.0015.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 243 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES Ï WASTEWATER WATERSHED PROTECTION PROGRAM DESCRIPTION The Watershed Protection Division performs the activities required for compliance with state and federal regulations concerning water quality. Program goals include public education and outreach, public participation efforts, illicit discharge detection and elimination, establishing and assessing pollution prevention best management practices for targeted areas of concern, and performing watershed/storm water monitoring for selected contaminants. The objectives of the program include minimizing the impact of watershed contaminants during normal flow and storm events, protection of the cityÔs drinking water source (Lake Lewisville) through pollution prevention activities, ensuring compliance with Phase II Storm Water regulations, and administering the CityÔs Storm Water Management Program. MAJOR DIVISION GOALS 1. Refine the Phase II permit for the City of Denton and revise ordinances to reflect permit requirements. 2. Provide publicly accessible real-time water quality and stream flooding information. 3. Research and recommend Best Management Practices (BMPs) designed to reduce pollutant loading within the surface waters of Denton. 4. Develop public education and outreach programs through a citizens committee, workshops, a Web page, and distribution of various media. 5. Continue to seek grant funding to enhance program operations. 6. Continue to administer the City of Denton's Mosquito Response Plan. 7. Continue to provide support to Planning and Zoning for Environmentally Sensitive Area reviews. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue dry-weather monitoring, storm water monitoring, and meteorological data compilation. 2. Continue developing the Phase II permit and determine acceptable variances in accords with the Excellence in Leadership (XL) program. 3. Maintain the 4 in-stream monitoring stations that are capable of transmitting real-time data. 4. Maintain a Web page with the goal of disseminating real-time water quality data, stream flooding data, and watershed information. 5. Begin to address areas of consistent pollutant concern as identified through watershed screening activities. 6. Continue to refine the Environmentally Sensitive Areas review process. 7. Continue to refine the City of Denton's Mosquito Response Plan. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Watershed dry-weather screening analyses 0 4,980 7,432 7,500 2. Watershed storm-water analyses 0 520 520 520 3. Continuous in-stream water quality analyses 0 700,000 800,000 800,000 4. Biological monitoring analyses 0 30 30 30 5. Public workshops/outreach/ participation 0 6 10 10 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Monthly dry-weather water monitoring 0 90% 100% 100% 2. Quarterly storm-water monitoring 0 100% 100% 100% 3. Continuous in-stream monitoring 0 90% 80% 90% 4. Bi-Annual biological monitoring 0 100% 100% 100% 5. Public workshops/outreach/ participation 0 100% 100% 100% 244 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER WATERSHED PROTECTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources-$ 222,758$ 212,799$ 231,432$ TOTAL RESOURCES$ 222,758-$ 212,799$ 231,432$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services-$ 147,186$ 135,208$ 137,694$ Materials & Supplies- 25,500 21,200 28,300 Maintenance & Repair 4,000- 12,000 16,000 Insurance- - - - Miscellaneous- 375 415 415 Operations- 43,532 43,976 48,307 Transfer to Technology Services - - - 716 Fixed Assets- 2,165 - - TOTAL EXPENDITURES$ 222,758-$ 212,799$ 231,432$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional- 2.00 2.00 2.00 Management/Supervision- - - - Temporary/Seasonal- 0.62 0.62 0.62 TOTAL PERSONNEL 2.62- 2.62 2.62 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 245 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER DRAINAGE MISCELLANEOUS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Wastewater System Resources1,765,709$ 1,771,597$ 1,771,595$ 1,901,557$ TOTAL RESOURCES$ 1,771,5971,765,709$ 1,771,595$ 1,901,557$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Administrative Transfer to General Fund290,756$ 86,711$ 86,711$ 51,106$ Return on Investment (ROI)82,726 127,857 127,855 123,829 Debt Service1,237,076 493,199 493,199 667,293 Franchise Fee94,545 146,122 146,122 141,519 Bad Debt Expense- 9,133 9,133 12,000 General Obligation Debt Service- 706,093 706,093 659,144 Drainage Reserve Transfer -- - - Transfer to Technology Services Fund25,046 20,744 20,744 - (1) Transfer to Utilities Administration 44,135- 44,135 48,377 (1) Transfer to Customer Service 104,800- 104,800 188,816 (1) Transfer to Safety & Training 32,803- 32,803 9,473 Transfer for Capital Projects35,000 - - - Transfer to Fiber Optics560 - - - TOTAL EXPENDITURES$ 1,771,5971,765,709$ 1,771,595$ 1,901,557$ * Estimate as of May, 2003 (1) These divisions are foundin the Water Fund. 246 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES - WASTEWATER MISCELLANEOUS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Net Operating Revenue7,465,121$ 7,430,263$ 7,525,662$ 8,776,406$ TOTAL RESOURCES$ 7,430,2637,465,121$ 7,525,662$ 8,776,406$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Return on Investment (ROI)416,656$ 475,994$ 437,165$ 491,350$ Franchise Fee476,178 543,993 499,617 571,903 Debt Service3,896,067 5,130,425 5,130,425 7,058,853 Administrative Transfer to General Fund703,849 899,563 891,854 867,448 Transfer for Engineering 591,234 - - - Transfer to Technology Services Fund209,027 166,254 166,254 - Transfer to Electric Fund127,587 135,234 135,234 100,776 Transfer to Water Fund- 175,847 - - (1) Transfer to Utilities Administration 164,309315,706 223,004 193,568 (1) Transfer to Public Communications -83,608 - - (1) Transfer to Customer Service 441,995378,896 554,861 440,571 (1) Transfer to Safety & Training 32,80369,540 37,089 69,139 Transfer for Capital Projects510,387 Transfer to Fiber Optics18,460 - - - Bad Debt Expense26,000 34,000 169,241 175,924 TOTAL EXPEDITURES$ 8,200,4177,823,195$ 8,244,744$ 9,969,532$ * Estimate as of May, 2003 (1) These divisions are found in the Water Fund. 247 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2003-04 Final Interest IssueIssue DateMaturityRate 1992Utility System Revenue03-01-9212-01-20065.80 to 8.75 1993Utility System Revenue03-01-9312-01-20135.00 to 7.50 1993-BUtility System Refunding06-01-9312-01-20073.55 to 6.75 1996Utility System Revenue05-01-9612-01-20165.40 to 7.40 1998Utility System Revenue03-15-9812-01-20174.30 to 6.30 1998-BUtility System Refunding03-10-9812-01-20144.00 to 5.00 2000Utility System Revenue04-25-0009-30-20204.64 to 6.16 2001Utility System Revenue04-17-0112-01-20204.00 to 5.40 2002-AUtility System Revenue03-28-0212-01-20214.25 to 5.25 2003Utility System Refunding & Revenue03-28-0312-01-20223.62 to 5.62 Capital Improvements in the Utility System are partially funded through the sale of bonds. The debt above represents consolidation of prior issues and funding for future growth. The Utility System - Electric, Water, and Wastewater - is currently expanding to accommodate the needs of the community and surrounding area which are also dependent upon the system. 248 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITES PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2003-04 Original AmountPrincipal & Interest Requirements for 2003-04 Amount ofOutstanding Issue10/1/03PrincipalInterestTotal $ 610,0004,500,000$ 190,000$ 32,780$ 222,780$ 990,0006,575,000 330,000 41,250 371,250 90,000504,758 15,000 5,513 20,513 465,0002,750,000 105,000 26,345 131,345 2,850,0003,863,738 190,000 131,148 321,148 3,095,0003,167,283 25,000 141,155 166,155 17,100,00018,740,000 630,000 931,040 1,561,040 13,450,00013,995,000 330,000 665,742 995,742 16,595,00017,120,000 550,000 791,194 1,341,194 30,185,00030,185,000 1,220,000 1,602,284 2,822,284 TOTAL3,585,000$ 4,368,451$ 7,953,451$ 249 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES WASTEWATER UTILITIES PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2003 YEARPRINCIPALINTERESTTOTAL 2003-043,585,00$ 4,368,4490$ 7,953,449$ 2004-053,700,00 3,943,360 7,643,368 8 2005-063,765,00 3,748,7860 7,513,786 2006-074,035,00 3,552,4260 7,587,426 2007-084,505,00 3,341,1460 7,846,146 2008-094,585,00 3,110,4050 7,695,405 2009-104,720,00 2,867,730 7,587,733 3 2010-114,360,00 2,632,720 6,992,728 8 2011-124,555,00 2,418,690 6,973,698 8 2012-134,380,00 2,212,030 6,592,030 0 2013-144,580,00 1,999,9360 6,579,936 2014-154,470,00 1,782,3490 6,252,349 2015-164,550,00 1,560,5050 6,110,505 2016-174,795,00 1,327,640 6,122,643 3 2017-184,955,00 1,084,690 6,039,698 8 2018-195,025,00 837,5790 5,862,579 2019-205,305,00 581,9300 5,886,93 0 2020-213,975,00 353,9900 4,328,99 0 2021-223,405,00 178,0630 3,583,06 3 2022-232,180,00 -0 2,229,05 0 TOTAL85,430,00$ 41,902,460$ 127,381,512$ 2 250 "Dedicated to Quality Service" Contents Contents CITY OF DENTON SOLID WASTE FUND Assistant City Manager Solid Waste Operations Administration Residential Collection Commercial Collection Landfill Recycling Customer Relations Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Garbage Fees - Residential4,286,666$ 4,228,750$ 4,506,439$ 4,682,766$ ge Fees - Commercial5,366,970 6,089,663 6,005,705 6,789,871 Garba Landfill Fees291,903 471,960 555,450 1,090,000 gs20,982 22,000 15,000 22,000 Sale of Refuse Ba Appliances6,850 12,000 3,000 12,000 g 441,00056,452 147,000 543,567 Recyclin Other Revenues355,952 - 76,500 - Interest Income215,232 306,480 385,000 112,283 TOTAL REVENUES$ 11,571,85310,601,007$ 11,694,094$ 13,252,487$ Use of Reserves212,333 927,834 1,149,809 897,929 TOTAL RESOURCES$ 12,499,68710,813,340$ 12,843,903$ 14,150,416$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Administration430,666$ 506,601$ 440,858$ 599,947$ Residential Collection2,369,489 2,710,955 2,497,844 2,728,882 Commercial Collection2,038,062 2,334,767 2,115,464 2,363,860 Solid Waste Landfill1,314,936 1,389,375 1,572,193 1,669,366 g 630,549388,400 689,467 820,618 Solid Waste Recyclin Customer Relations287,608 436,802 310,688 256,371 Miscellaneous3,984,179 4,490,638 4,607,767 5,040,064 TOTAL EXPENDITURES$ 12,499,68710,813,340$ 12,234,281$ 13,479,108$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Solid Waste Administration5.00 5.00 5.00 5.00 Residential Collection39.50 39.50 39.50 39.00 Commercial Collection22.50 22.50 22.50 24.00 Solid Waste Landfill10.00 10.00 10.00 10.50 Solid Waste Recycling 4.004.00 4.00 5.00 Customer Relations7.50 7.50 7.50 5.00 TOTAL PERSONNEL 88.5088.50 88.50 88.50 * Estimate as of May, 2003 251 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND RESOURCES & EXPENDITURES RESOURCES $14,150,416 Garbage Fees - Use of Reserves Residential 6.3% 33.1% Interest Income 0.8% Recycling 3.8% Appliances 0.1% Garbage Fees - Sale of Refuse Bags Commercial 0.2% 48.0% Landfill Fees 7.7% EXPENDITURES $13,479,108 Debt Service Admin. Transfer to 18.8% General Fund 5.2% Miscellaneous Franchise Fee 0.2% 3.9% Insurance Landfill Closure 0.8% 1.3% OperationsTransfer to 22.2%Technology Services 2.2% Maintenance & Other Transfers Repair 5.0% 1.2% Personal Services Materials & 37.0% Supplies 2.2% 252 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURE SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services4,098,618$ 4,863,736$ 4,331,511$ 4,986,512$ Materials & Supplies200,437 280,787 182,739 298,309 Maintenance & Repair80,497 105,390 133,663 169,109 Insurance 63,974 92,699 88,608 114,445 Miscellaneous21,077 26,760 24,960 20,940 Operations2,429,558 2,739,221 3,005,887 2,986,729 Fixed Assets- 8,800 8,091 - Debt Service1,728,060 2,261,930 2,261,930 2,537,407 Admin. Transfer to General Fund574,001 680,437 680,437 694,448 Franchise Fee401,485 441,981 443,509 522,288 Landfill Closure175,000 100,000 175,000 175,000 Transfer to Technology Services213,028 196,810 196,810 295,387 Other Transfers827,605 701,136 701,136 678,534 TOTAL EXPENDITURES$ 12,499,68710,813,340$ 12,234,281$ 13,479,108$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 54.00 54.00 54.00 54.50 Office/Clerical3.00 3.00 3.00 2.00 Technical/Paraprofessional20.00 20.00 20.00 20.50 Professional2.00 2.00 1.00 1.00 Management/Supervision7.00 7.00 8.00 8.00 Temporary/Seasonal2.50 2.50 2.50 2.50 TOTAL PERSONNEL 88.5088.50 88.50 88.50 * Estimate as of May, 2003 253 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE ADMINISTRATION PROGRAM DESCRIPTION The Solid Waste Administration Division provides administrative, managerial, and clerical support to Residential Collections, Commercial Collections, Disposal, Recycling, and Customer Relations Divisions. MAJOR DIVISION GOALS 1. Promote a positive image of City services through the efficient and professional handling of solid waste services and of customer requests. 2. Provide internal department administrative/clerical support to all divisions of Solid Waste. 3. Provide public education for departmental programs and activities. 4. Provide efficient and cost-effective solid waste services to the community that protects the public health and environment. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Handle all customer requests within 48 hours. 2. Process all correspondence within 48 hours of receipt. 3. Conduct all special projects and studies within established deadlines. 4. Expand our public education effort to assist the public. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Agenda items prepared (Public Utilities Board/City Council) 48 52 46 55 2. Customer requests handled 520 780 1,300 1,560 3. Special projects/reports/studies 14 20 30 36 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Agenda items prepared per full-time equivalent (FTE) 9.6 10.4 9.2 11 2. Customer requests per FTE 104 156 260 312 3. Special projects/reports/studies prepared per FTE 2.8 4 6 7.2 254 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources430,666$ 506,601$ 440,858$ 599,947$ TOTAL RESOURCE$ 506,601430,666$ 440,858$ 599,947$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Operations363,520$ 379,770$ 367,594$ 384,989$ Materials & Supplies7,191 23,825 14,704 37,375 Maintenance & Repair 4,12016,853 14,558 24,150 Insurance2,424 2,432 2,432 3,244 Miscellaneous1,821 3,070 1,829 2,100 Operations38,857 93,384 39,741 148,089 Fixed Assets- - - - TOTAL EXPENDITURES$ 506,601430,666$ 440,858$ 599,947$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional- - - - Professional2.00 2.00 1.00 1.00 Management/Supervision1.00 1.00 2.00 2.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 5.005.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 255 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE RESIDENTIAL COLLECTION PROGRAM DESCRIPTION The Residential Collection Division provides for the collection of municipal solid waste from each residential unit in the city. This division also provides some small commercial account collections, located on selected routes. MAJOR DIVISION GOALS 1. Protect the health and environment by providing refuse collection services to residential units in the city. 2. Provide public education on refuse solid waste management techniques to maintain a clean city and enhance community awareness. 3. Provide public education on waste diversion, waste minimization, and recycling of solid waste by the residents of Denton. 4. Promote and implement containerization within the city of Denton. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Ensure customers receive at least once-per-week refuse collection to comply with state health requirements. 2. Ensure that all customer complaints are responded to within 24 hours. 3. Provide assistance to neighborhood clean-up activities. 4. Develop additional programs to promote waste minimization and recycling. 5. Continue to develop and implement containerized routes. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customer base 19,816 20,450 21,518 21,940 2. Tons landfilled 26,000 22,436 24,136 25,103 3. Informational doorhangers 4,302 4,452 6,645 6,945 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Budgeted expense per residential customer $140 $133 $116 $124 2. Budgeted expense per full-time equivalent (FTE) $70,099 $68,632 $68,055 $69,971 3. Tons landfilled per FTE 658 568 611 644 256 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE RESIDENTIAL COLLECTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources2,369,489$ 2,710,955$ 2,497,844$ 2,728,882$ TOTAL RESOURCES$ 2,710,9552,369,489$ 2,497,844$ 2,728,882$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Operations1,637,423$ 1,985,923$ 1,772,499$ 2,005,128$ Materials & Supplies124,724 139,117 86,812 150,692 Maintenance & Repair 12,59812,550 14,925 20,448 Insurance20,832 30,420 28,368 37,706 Miscellaneous4,229 5,490 5,164 5,518 Operations569,731 537,407 590,076 509,390 Fixed Assets- - - - TOTAL EXPENDITURES$ 2,710,9552,369,489$ 2,497,844$ 2,728,882$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 31.00 31.00 31.00 29.50 Office/Clerical- - - - Technical/Paraprofessional5.00 5.00 5.00 6.00 Professional- - - - Management/Supervision1.50 1.50 1.50 1.50 Temporary/Seasonal2.00 2.00 2.00 2.00 TOTAL PERSONNEL 39.5039.50 39.50 39.00 MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of .50 FTE to the Landfill. * Estimate as of May, 2003 257 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE COMMERCIAL COLLECTION PROGRAM DESCRIPTION The Commercial Collection Division provides for the removal of trash from all commercial and industrial customers in the city. Collection service is provided on a contract basis with service levels dictated by the needs of each individual customer. This division also provides appliance and bulky item collection on the first Thursday of each month on a call-in basis. MAJOR DIVISION GOALS 1. Protect public health by providing for the regular removal of trash and rubbish. 2. Contribute to the community cleanliness and appearance. 3. Encourage waste minimization and recycling of solid waste. 4. Enhance the appearance of the community through the proper maintenance of containers and the relocation of containers to less visible locations. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Ensure that all commercial and industrial customers receive service as per contract. 2. Ensure that all customer complaints are handled within 24 hours. 3. Improve efforts for container maintenance, container relocation, and dumpster screening. 4. Improve efforts in the area of vehicle preventative maintenance. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Customer base 2,435 2,495 2,304 2,330 2. Tons collected 76,900 79,000 74,593 78,325 3. Appliance/bulky items collected 860 817 1,147 1,105 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Budgeted expense per full-time equivalent (FTE) $100,951 $103,767 $94,021 $98,494 2. Customers served per FTE 108 111 102 97 3. Tons collected per FTE 3,418 3,511 3,315 3,264 258 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE COMMERCIAL COLLECTION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources2,038,062$ 2,334,767$ 2,115,464$ 2,363,860$ TOTAL RESOURCES$ 2,334,7672,038,062$ 2,115,464$ 2,363,860$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Operations1,065,604$ 1,262,095$ 1,091,641$ 1,406,595$ Materials & Supplies29,639 44,355 20,365 38,466 Maintenance & Repair 58,29226,986 48,028 65,548 Insurance23,100 34,438 33,072 43,566 Miscellaneous2,357 3,310 2,943 3,422 Operations890,376 932,277 919,415 806,263 Fixed Assets- - - - TOTAL EXPENDITURES$ 2,334,7672,038,062$ 2,115,464$ 2,363,860$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 17.00 17.00 17.00 17.50 Office/Clerical- - - - Technical/Paraprofessional4.00 4.00 4.00 4.00 Professional- - - - Management/Supervision1.50 1.50 1.50 2.50 Temporary/Seasonal- - - - TOTAL PERSONNEL 22.5022.50 22.50 24.00 MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of 1.50 FTEs from Customer Relations. * Estimate as of May, 2003 259 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE LANDFILL PROGRAM DESCRIPTION The Solid Waste Landfill Division provides for the operation of the Denton Municipal Landfill. This division is responsible for the disposal of all solid waste received from City collection systems, contract customers, and cash customers. The operation of the landfill is regulated by the Texas Natural Resource Conservation Commission under the guidelines of the Texas Solid Waste Management Act and related state regulations. This division also oversees the administration of rental property at the municipal landfill. MAJOR DIVISION GOALS 1. Comply with all federal, state, and local regulations related to facility operation. 2. Ensure that the environment is adequately protected through the proper disposal of solid waste. 3. Ensure that the CityÔs landfill development and operating plan is followed on a timely basis. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Ensure that all windblown trash is adequately contained and/or collected on a timely basis. 2. Ensure that the intermediate cover and daily cover are adequate. 3. Ensure that the access road to the working face is properly maintained. 4. Ensure that adequate space is available for vehicles to unload, which reduces waiting and maximizes personal and vehicle safety. 5. Ensure that proper compaction of solid waste is achieved in order to maximize useable fill space. 6. Improve equipment preventive maintenance, operation, and care of equipment. 7. Ensure that adequate vegetation is maintained on all finished side slopes and covers. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Tonnage waste disposed 107,869 115,000 121,186 153,083 2. Tonnage cover 40,000 35,000 32,500 20,000 3. Wells tested 44 44 44 44 4. Waste diverted (asphalt, concrete, etc.) 37,536 40,000 35,000 37,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Tons disposed per day per full-time equivalent (FTE) 43 44 47 56 2. Operating cost per ton $12.83 $12.08 $12.97 $10.91 3. In-place density per yard 1,300 1,400 1,200 1,300 4. Air space used 200,000 210,000 247,500 250,000 260 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE LANDFILL 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources1,314,936$ 1,389,375$ 1,572,193$ 1,669,366$ TOTAL RESOURCES$ 1,389,3751,314,936$ 1,572,193$ 1,669,366$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services587,288$ 621,619$ 612,192$ 654,850$ Materials & Supplies20,565 44,168 50,419 47,988 Maintenance & Repair 14,75014,705 43,659 38,445 Insurance11,316 13,222 13,224 14,114 Miscellaneous1,433 1,300 1,630 1,300 Operations679,629 685,516 842,978 912,669 Fixed Assets- 8,800 8,091 - TOTAL EXPENDITURES$ 1,389,3751,314,936$ 1,572,193$ 1,669,366$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 4.00 4.00 4.00 4.50 Office/Clerical- - - - Technical/Paraprofessional5.00 5.00 5.00 5.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 10.0010.00 10.00 10.50 MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of .50 FTE from Residential Collection. * Estimate as of May, 2003 261 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE RECYCLING PROGRAM DESCRIPTION The Recycling Division is responsible for the collection and transportation to market of recyclable materials, for managing recycling contracts, and for promoting recycling programs through public outreach and education for the city. Funding for this division includes continuation of the drop-off collection sites, recycling education, the CityÔs internal recycling program, and building new commercial and multi-family recycling programs. MAJOR DIVISION GOALS 1. Support the goals and principles in the Solid Waste Master Plan that emphasize environmentally and economically sustainable practices leading ultimately to less landfilled material. 2. Maximize participation in residential recycling programs. 3. Establish new recycling programs that target the commercial waste stream. 4. Engage in research and development of new programs that further reduce the amount of landfilled waste. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Increase public awareness and participation in single-family residential curbside recycling program. 2. Support multi-family and business recycling through convenient neighborhood drop-off facilities. 3. Reduce improper disposal of household hazardous waste through education and collection events. 4. Establish effective commercial and multi-family recycling programs. 5. Enhance City of Denton internal recycling program with greater accessibility and employee education. 6. Promote waste minimization activities through effective public communication programs. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Recyclables collected from drop-off facilities (tons) 1,680 1,848 1,848 1,800 2. Commercial recyclables collected (tons) 1,800 1,980 1,980 2,500 3. Recyclables collected from City of Denton internal program (tons) 18 18.9 18.9 20 4. Public relations and education projects 25 28 28 30 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Drop-off and internal recycling cost per ton $26 $30 $30 $30 2. Businesses participating in recycling 18 23 25 50 3. Recyclable materials collected (tons) N/A 5,200 4,600 4,800 4. Curbside set-out rate N/A 25% 40% 45% 262 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE RECYCLING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources388,400$ 630,549$ 689,467$ 820,618$ TOTAL RESOURCES$ 630,549388,400$ 689,467$ 820,618$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Operations186,424$ 234,679$ 219,276$ 301,881$ Materials & Supplies12,432 11,750 6,879 13,588 Maintenance & Repair 6,7508,595 3,629 9,918 Insurance3,816 8,784 8,100 14,358 Miscellaneous404 550 551 700 Operations176,729 368,036 451,032 480,173 Fixed Assets- - - - TOTAL EXPENDITURES$ 630,549388,400$ 689,467$ 820,618$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance 2.00 2.00 2.00 3.00 Office/Clerical- - - - Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.004.00 4.00 5.00 MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of 1 FTE from Customer Relations. * Estimate as of May, 2003 263 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE CUSTOMER RELATIONS PROGRAM DESCRIPTION The Solid Waste Customer Relations Division is the liaison between the customer and our Residential Collections, Commercial Collections, Disposal, and Recycling Divisions. MAJOR DIVISION GOALS 1. Promote a positive perception of City government and of the department through the efficient and professional handling of customer requests for services and information. 2. Communicate accurate information regarding departmental programs and activities. 3. Provide effective support and supervision to divisional personnel in order to enhance the delivery of service to the public. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Handle all customer requests within 48 hours. 2. Process all correspondence within 48 hours of receipt. 3. Conduct all special projects and studies within established deadlines. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Calls received 18,250 20,101 20,508 22,106 2. Work orders processed 14,923 15,823 16,505 18,230 3. Commercial service agreements 695 808 860 950 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Calls processed per full-time equivalent (FTE) 2,433 2,680 2,734 2,947 2. Work orders processed per FTE 1,989 2,110 2,200 2,430 3. Commercial service agreements per FTE 93 108 114 126 264 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE CUSTOMER RELATIONS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources287,608$ 436,802$ 310,688$ 256,371$ TOTAL RESOURCES$ 436,802287,608$ 310,688$ 256,371$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Operations258,359$ 379,650$ 268,309$ 233,069$ Materials & Supplies5,886 17,572 3,560 10,200 Maintenance & Repair 2,880808 2,864 600 Insurance2,486 3,403 3,412 1,457 Miscellaneous833 1,040 843 900 Operations19,236 32,257 31,700 10,145 Fixed Assets- - - - TOTAL EXPENDITURES$ 436,802287,608$ 310,688$ 256,371$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance - - - - Office/Clerical1.00 1.00 1.00 - Technical/Paraprofessional5.00 5.00 5.00 4.50 Professional- - - - Management/Supervision1.00 1.00 1.00 - Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 7.507.50 7.50 5.00 MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of 1.50 FTE to Commercial Collections and 1 FTE to Recycling. * Estimate as of May, 2003 265 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE MISCELLANEOUS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Solid Waste Resources4,175,548$ 4,682,007$ 4,607,767$ 5,040,064$ TOTAL RESOURCES$ 4,682,0074,175,548$ 4,607,767$ 5,040,064$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Debt Service1,728,060$ 2,261,930$ 2,261,930$ 2,537,407$ Administrative Transfer to General Fund574,001 680,437 680,437 694,448 Franchise Fee401,485 441,981 443,509 522,288 Landfill Closure175,000 100,000 175,000 175,000 Reimbursement Electric- - - - Transfer to Electric Fund82,084 - - - Transfer to Technology Services Fund213,028 196,810 196,810 295,387 Transfer to Water Fund- 154,464 154,464 - Transfer to Utilities Administration (Water Fund)162,235 185,793 185,793 203,522 Transfer to Public Information (General Fund)100,000 - - - Transfer to Customer Service (Water Fund)216,931 328,339 328,339 403,510 Transfer to Safety & Training (Water Fund)36,004 32,540 32,540 71,502 Transfer for Capital Projects81,055 Transfer for Fiber (Electric Fund)31,938 - - - Transfer to Materials Management117,358 - - - Maintenance & Repair 6,000- 6,000 10,000 Operations55,000 90,344 130,945 120,000 Miscellaneous10,000 12,000 12,000 7,000 TOTAL EXPEDITURES$ 4,490,6383,984,179$ 4,607,767$ 5,040,064$ * Estimate as of May, 2003 266 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS AS OF OCTOBER 1, 2003 YEARPRINCIPALINTERESTTOTAL 2003-041,796,134$ 667,213$ 2,463,347$ 2004-051,623,992 515,835 2,139,827 2005-061,767,682 439,361 2,207,043 2006-071,235,616 373,715 1,609,331 2007-08876,560 328,820 1,205,380 2008-09706,239 293,776 1,000,015 2009-10734,978 259,609 994,587 2010-11600,370 228,153 828,523 2011-12632,595 199,563 832,158 2012-13638,995 169,491 808,486 2013-14548,355 140,586 688,941 2014-15506,785 114,084 620,869 2015-16342,060 92,587 434,647 2016-17250,000 77,639 327,639 2017-18265,000 64,476 329,476 2018-19275,000 50,479 325,479 2019-20285,000 35,831 320,831 2020-21295,000 20,606 315,606 2021-22245,000 6,431 251,431 $ 4,078,25513,625,361$ 17,703,616$ 267 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2003-04 IssueIssue DateFinal MaturityInterest Rate 1985General Obligation Refunding 11-01-8502-15-20047.70 to 8.00 1995Certificates of Obligation 02-07-9502-15-20155.25 to 8.25 1996Certificates of Obligation 05-01-9602-15-20105.00 to 7.00 1999Certificates of Obligation 03-15-9902-15-20045.10 1999AGeneral Obligation Refunding 04-01-9902-15-20163.20 to 5.00 2001Certificates of Obligation 05-02-0002-15-20205.25 to 6.125 2002Certificates of Obligation 03-21-0202-15-20224.50 to 5.25 2003General Obligation03-14-0302-15-20143.00 to 4.00 2003Certificates of Obligation03-14-0302-15-20132.10 to 5.07 Note: Solid Waste Fund bond issue is part of General Debt Service Fund. 268 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL & INTEREST REQUIREMENTS BY ISSUE 2003-04 Original AmountPrincipal & Interest Requirements for 2003-04 Amount ofOutstanding Issue10/1/2003PrincipalInterestTotal $ 10,7131,660,871$ 10,713$ 43,187$ 53,900$ 1,530,0002,000,000 85,000 84,906 169,906 1,184,9725,000,000 154,144 60,598 214,742 227,4521,008,727 227,452 5,800 233,252 1,333,5201,481,220 46,420 59,387 105,807 2,820,0003,845,000 570,000 121,700 691,700 4,269,0004,545,000 380,000 195,043 575,043 498,694498,694 87,405 22,229 109,634 1,755,0001,755,000 235,000 74,363 309,363 TOTAL1,796,134$ 667,213$ 2,463,347$ SOLID WASTE LANDFILL as of Sept. 30, 2002 Reserve for Landfill Closure & Post-Closure Care TOTAL2,888,350$ 269 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SOLID WASTE FUND PRINCIPAL/INTEREST DEBT REQUIREMENTS $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $0 '03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21 PRINCIPALINTEREST Note: Solid Waste Fund bond issue is part of the General Debt Service Fund. 270 "Dedicated to Quality Service" Contents Contents CITY OF DENTON TECHNOLOGY SERVICES FUND Assistant City Manager Director Of Management & Public Information Services Technology Services Reprographics Administration Telecommunications Applications Development Geographic Information Systems User Support Public Safety / Projects Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer for Communication Services430,982$ 600,418$ 600,418$ -$ Transfer from General Fund3,466,197 4,391,993 4,391,993 4,088,420 Transfer from CDBG- 81,150 81,150 56,905 Transfer from Electric Fund496,727 402,293 402,293 542,463 Transfer from Water Fund213,167 748,446 748,446 822,518 Transfer from Wastewater Fund234,073 186,998 186,998 304,034 Transfer from Solid Waste Fund213,028 196,810 196,810 295,387 Transfer from Fleet Services Fund62,671 128,432 128,432 161,236 Transfer from Materials Management Fund100,468 213,916 213,916 175,616 gement Fund26,245 48,776 48,776 - Transfer from Risk Mana Transfer from Municipal Court Tech Fund110,838 100,000 100,000 100,000 Revenue from Copier Service150,566 235,000 235,000 196,000 Interest Income8,754 8,754 8,754 8,754 TOTAL REVENUES$ 7,342,9865,513,716$ 7,342,986$ 6,751,333$ Use of Reserves127,449 48,262 48,262 55,594 TOTAL RESOURCES$ 7,391,2485,641,165$ 7,391,248$ 6,806,927$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Administration979,527$ 1,196,437$ 1,196,437$ 1,310,716$ Telecommunications598,593 931,490 931,490 1,020,483 Geographic Information System259,403 359,913 359,913 386,612 Applications Development749,175 1,248,305 1,248,305 1,070,179 User Support1,467,762 1,660,666 1,660,666 1,457,290 jects6,248 817,958 817,958 650,960 Public Safety/Pro Reprographics922,949 1,058,416 1,058,416 910,687 g 118,063657,508 118,063 - Wide-Area Networkin TOTAL EXPENDITURES$ 7,391,2485,641,165$ 7,391,248$ 6,806,927$ 4 PERSONNEL 2001-022002-032002-032003-0 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Administration5.00 5.00 5.00 5.00 Telecommunications3.00 4.00 4.00 4.00 graphic Information System3.00 4.00 4.00 4.00 Geo Applications Development6.00 5.00 5.00 6.00 User Support7.00 6.00 6.00 6.00 Public Safety/Projects- 1.00 1.00 - graphics8.75 8.75 8.75 8.75 Repro Wide-Area Networking -2.00 - - TOTAL PERSONNEL 33.7534.75 33.75 33.75 * Estimate as of May, 2003 271 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND RESOURCES & EXPENDITURES RESOURCES 7 $6,806,92 Transfer from Fleet Transfer from Solid Transfer from Services Fund Waste Fund Wastewater Fund 2.4% 4.3% 4.5% Transfer from Water Transfer from Fund Materials 12.1% Management Fund 2.6% Transfer from Electric Fund Transfer from 8.0% Municipal Court Tech Fund 1.4% Revenue from Transfer from CDBG Copier Service 0.8% 2.9% Transfer from Interest Income Use of Reserves General Fund 0.1% 0.8% 60.1% EXPENDITURES $6,806,927 Operations 32.8% Insurance 0.3% Debt Payment 8.0% Maintenance & Repairs 17.3% Materials & Supplies 5.8% Personal Services 35.8% 272 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TECHNOLOGY SERVICES FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURE SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services2,127,822$ 2,397,599$ 2,397,599$ 2,439,313$ Materials & Supplies414,502 426,397 425,017 391,293 Maintenance & Repairs752,540 975,221 938,970 1,177,348 Insurance10,200 12,104 12,104 16,692 Operations1,778,108 2,788,708 2,833,339 2,235,011 Debt Payment133,006 451,976 451,976 547,270 Transfers372,901 322,243 322,243 - Fixed Assets52,086 17,000 10,000 - TOTAL EXPENDITURES$ 7,391,2485,641,165$ 7,391,248$ 6,806,927$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional17.75 17.75 17.75 17.75 Professional9.00 7.00 7.00 8.00 Management/Supervision7.00 8.00 8.00 7.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 33.7534.75 33.75 33.75 * Estimate as of May, 2003 273 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - ADMINISTRATION PROGRAM DESCRIPTION The Technology Services Administration Division provides leadership, vision, and technical direction to the other Technology Services divisions as well as other City departments. Technology Services includes the following divisions: Administration, Telecommunications, Applications Development, Geographic Information System (GIS), User Support, and Public Safety/Projects. The Technology Services group is responsible for all system implementations, network and application security, and the tactical and strategic planning for technology solutions and services to support City of Denton functions and services delivered to the citizenry. MAJOR DIVISION GOALS 1. Ease access to information. 2. Integrate and support department visions through technology and process improvements. 3. Provide technology leadership to the Denton community. 4. Develop our staff and core teams. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Provide effective support to divisional personnel in order to enhance the delivery of service to our customers. 2. Support division objectives for operational divisions of Technology Services. 3. Continue implementation of Long-Range Technology Plan II. 4. Increase development of staff by cross training on system applications. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests completed within the established time frame 98% 98% 98% 98% 2. On-call support and operations per day (hours) 24 24 24 24 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Special projects completed within specified time frames 97% 98% 98% 98% 2. Departmental strategic planning objectives completed within target date 98% 99% 98% 99% 3. Requests for information responded to within time frame requested 98% 100% 98% 100% 274 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - ADMINISTRATION 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund644,271$ 690,770$ 690,770$ 333,665$ Transfer from CDBG- 13,905 13,905 10,748 Transfer from Electric Fund39,585 67,308 67,308 210,012 Transfer from Water Fund18,105 58,959 58,959 241,755 Transfer from Wastewater Fund24,348 43,268 43,268 145,338 Transfer from Solid Waste Fund26,040 29,394 29,394 108,153 Transfer from Fleet Services Fund11,167 16,595 16,595 70,002 Transfer from Materials Management Fund7,454 66,218 66,218 62,912 Transfer from Risk Management Fund3,349 11,674 11,674 - Transfer from Municipal Court Tech Fund110,838 100,000 100,000 100,000 TOTAL REVENUES$ 1,098,091885,157$ 1,098,091$ 1,282,585$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services372,663$ 450,016$ 450,016$ 465,439$ Materials & Supplies18,387 20,850 16,650 20,850 Maintenance & Repairs912 - - - Insurance4,140 7,508 7,508 12,656 Miscellaneous- - - - Operations140,957 127,116 131,316 424,250 Debt Service69,567 388,000 388,000 387,521 Transfers372,901 202,947 202,947 - Fixed Assets- - - - TOTAL EXPENDITURES$ 1,196,437979,527$ 1,196,437$ 1,310,716$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical1.00 1.00 1.00 1.00 Technical/Paraprofessional1.00 1.00 1.00 1.00 Professional- - - - Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 5.005.00 5.00 5.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 275 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - TELECOMMUNICATIONS PROGRAM DESCRIPTION The Telecommunications Division provides services for legacy mainframe operation; network connectivity for phone and data networks; renovation of buildings for connection to City's infrastructure; and telephone, voice mail, pager, and cell phone services to City departments as well as network connectivity to the Internet. Services include adds, moves, changes, and repairs made to phone switches along with technical assistance in re-routing phone and data drops during renovation of City offices and buildings. Services provided include internal system management, process consulting, and project management. The centralization of staff and resources provides a means to balance peak needs throughout the organization at minimal cost. MAJOR DIVISION GOALS 1. Maintain reliability and integrity of phones and voice mail systems, including pagers and cell phones. 2. Review telecommunication technologies and smoothly integrate them into existing infrastructure. 3. Maintain the networkÔs communications infrastructure to ensure readily available connectivity. 4. Provide network connections where and when they are needed. 5. Provide leadership during renovation of buildings ensuring connectivity to CityÔs infrastructure. 6. Reduce costs and streamline phone operations. 7. Develop our people and core teams. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Replace older technology with newer and faster technology with the aim of improving connectivity and throughput. 2. Provide shorter, faster, and more efficient data connectivity across the enterprise. 3. Implement a more robust/multi-path Internet connection. 4. Develop a long-range phone plan. 5. Implement enterprise wiring projects providing improved connectivity to CityÔs phone and data networks. 6. Provide project management for network and phone connectivity for renovations of American Legion Building, Civic Center Complex, Service Center, and Airport Terminal Building. 7. Provide the City of Denton with consolidated, integrated call distribution solution for Customer Service and Solid Waste Relations. 8. Complete 98% of requests within the time needed to meet CityÔs goals. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Divisions served 52 74 74 74 2. On-call support and operations per day (hours) 24 24 24 24 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Network uptime 99% 99% 99% 99% 2. Internet uptime 99% 99% 99% 99% 3. Network switches maintained 54 54 70 85 4. Wiring connections maintained 2,510 2,650 3,350 3,400 5. Pagers and cell phones maintained 875 927 1,100 1,150 6. Service requests 1,720 1,950 2,350 2,425 7. Mission critical systems uptime 98% 98% 98% 98% 276 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - TELECOMMUNICATIONS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer for Communication Services430,982$ 600,418$ 600,418$ -$ Transfer from General Fund100,089 240,932 240,932 663,044 Transfer from CDBG- 7,403 7,403 11,642 Transfer from Electric Fund- 21,101 21,101 101,226 Transfer from Water Fund7,211 26,818 26,818 102,721 Transfer from Wastewater Fund7,919 5,269 5,269 43,022 Transfer from Solid Waste Fund11,178 10,504 10,504 49,668 Transfer from Fleet Services Fund5,863 6,967 6,967 14,595 Transfer from Materials Management Fund36,533 17,672 17,672 20,676 Transfer from Risk Management Fund775 4,094 4,094 - TOTAL RESOURCES$ 941,178600,550$ 941,178$ 1,006,594$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services185,512$ 274,780$ 274,780$ 272,002$ Materials & Supplies14,233 4,550 20,000 12,000 Maintenance & Repairs65,064 101,797 90,000 246,166 Insurance- - - - Miscellaneous- - - - Operations333,784 357,091 353,438 428,566 Debt Payment- 63,976 63,976 61,749 Transfers- 119,296 119,296 - Fixed Assets- 10,000 10,000 - TOTAL EXPENDITURES$ 931,490598,593$ 931,490$ 1,020,483$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional2.00 3.00 3.00 3.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.003.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 277 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - GEOGRAPHIC INFORMATION SYSTEM PROGRAM DESCRIPTION The Geographic Information System (GIS) Division provides geographic information and geographic data management services to City departments. Specific services include software and data needs analysis, software support, custom GIS application development, data analysis and conversion, map production, interactive-map Web pages, and geographic database management. MAJOR DIVISION GOALS 1. Provide effective geographic information solutions to streamline City processes. 2. Improve the access to, and use of, geographic information throughout the organization. 3. Ensure reliability and availability of critical geographic data. 4. Provide technical support and training opportunities for GIS users. 5. Provide interactive-map Web pages to internal departments and citizens of the city of Denton. 6. Develop our people and team efficiencies. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement major software upgrades (ArcInfo 8.3, ArcSDE 8.31, ArcIMS 4.2). 2. Develop citywide transactional geographic database. 3. Provide training opportunities for GIS users. 4. Complete projects in keeping with the agreed-upon timeline. 5. Increase development of staff by cross training on system applications. 6. Provide interactive maps for Internet and intranet. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Divisions served 30 45 45 45 2. Data layers managed 5 90 60 90 3. Data layers maintained N/A 6 6 6 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests processed in timely manner 98% 98% 98% 98% 2. Project implementations in timely manner 98% 98% 98% 98% 3. Geographic database uptime N/A 95% 95% 95% 4. GIS Web uptime N/A 95% 95% 95% 278 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - GEOGRAPHIC INFORMATION SYSTEM 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund137,525$ 280,393$ 280,393$ 333,681$ Transfer from CDBG- 3,164 3,164 4,504 Transfer from Electric Fund33,973 520 520 8,900 Transfer from Water Fund33,974 63,657 63,657 20,696 Transfer from Wastewater Fund33,974 12,671 12,671 10,987 Transfer from Solid Waste Fund20,219 16,588 16,588 7,844 Transfer from Fleet Services Fund- 520 520 - Transfer from Materials Management Fund- - - - Transfer from Risk Management Fund- 504 504 - TOTAL RESOURCES$ 378,017259,665$ 378,017$ 386,612$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services198,235$ 282,173$ 282,173$ 296,816$ Materials & Supplies10 - - - Maintenance & Repairs40,605 61,500 70,500 80,100 Insurance- - - - Miscellaneous- - - - Operations20,553 16,240 7,240 9,696 Fixed Assets- - - - TOTAL EXPENDITURES$ 359,913259,403$ 359,913$ 386,612$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional2.00 3.00 3.00 3.00 Professional- - - - Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 4.003.00 4.00 4.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 279 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - APPLICATIONS DEVELOPMENT PROGRAM DESCRIPTION The Applications Development Division is an internal service provider, specializing in delivering computer applications and data management services to City departments. Specific services include process consulting, software solutions implementation, technology project management, custom application development and support, database design and creation, data conversions, and database management. MAJOR DIVISION GOALS 1. Provide effective solutions to streamline City processes through technology. 2. Improve the access to, and use of, information resources throughout the organization. 3. Ensure reliability and availability of critical information resources. 4. Provide project management for technology implementations. 5. Develop our people and team efficiencies. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement new systems (Active Directory, Citrix XP, Remote Applications Delivery, Identity Vault). 2. Improve system performance and availability. 3. Develop enterprise data management solution. 4. Complete projects in keeping with the agreed-upon timelines. 5. Increase development of staff by cross training on system applications. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Divisions served 52 74 74 74 2. On-call support (hours) 24 24 24 24 3. Projects completed on time 95% 98% 95% 98% 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests processed in timely manner 98% 98% 95% 98% 2. Enterprise open data resources 8 14 14 14 3. System user sessions per day 250 375 375 400 4. Mission critical systems uptime 98% 99.7% 99.7% 99.7% 280 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - APPLICATIONS DEVELOPMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund404,508$ 536,079$ 536,079$ 588,319$ Transfer from CDBG- 11,145 11,145 10,545 Transfer from Electric Fund153,356 150,297 150,297 77,407 Transfer from Water Fund53,532 269,386 269,386 191,394 Transfer from Wastewater Fund57,554 80,447 80,447 52,821 Transfer from Solid Waste Fund43,816 66,855 66,855 47,494 Transfer from Fleet Services Fund22,082 72,859 72,859 57,990 Transfer from Materials Management Fund14,348 73,360 73,360 35,259 Transfer from Risk Management Fund2,422 11,171 11,171 - TOTAL RESOURCES$ 1,271,599751,618$ 1,271,599$ 1,061,229$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services341,718$ 332,453$ 332,453$ 453,608$ Materials & Supplies10 - - - Maintenance & Repair 280,571254,117 340,000 380,275 Insurance- - - - Miscellaneous- - - - Operations153,330 635,281 575,852 236,296 Transfer -- Fixed Assets- - - TOTAL EXPENDITURES$ 1,248,305749,175$ 1,248,305$ 1,070,179$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional6.00 5.00 5.00 6.00 Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 5.006.00 5.00 6.00 MAJOR BUDGET CHANGES The 2003-04 budget includes the transfer of 1 FTE from Public Safety/Projects. * Estimate as of May, 2003 281 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - USER SUPPORT PROGRAM DESCRIPTION The User Support Division is an internal service provider, specializing in delivering technical services to City of Denton departments. Specific services include desktop, laptop, notebook, workstation, printer, scanner, modem, and hand-held computer installation, configuration, upgrade, and repair. Additionally, via the Call Center, one-on-one application assistance is offered and supplemented with computer-based, on-line training. The Call Center staff also provides comprehensive network support to include assistance in creating new user accounts and e-mail support. To complement this offering, the User Support staff is trained to assist the user in the selection of new equipment and off-the-shelf application software to meet their specific needs. MAJOR DIVISION GOALS 1. Provide effective Call Center and Help Desk support to all City departments. 2. Provide a timely response and rapid restoration of service to all City departments. 3. Provide access to computer-based, on-line application training to City departments. 4. Provide assistance in the selection and appropriate source of technology-related hardware and software applications, compatible with the City of DentonÔs network. 5. Maintain the Novell networkÔs file servers to ensure minimum downtime. 6. Maintain data backup systems for Novell data integrity. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Provide Call Center/Help Desk services to City departments. 2. Develop Call Center staffÔs competency level on all system applications. 3. Continue the Novell server consolidation. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Operation per day (hours) 10 10 10 10 2. Call Center calls received 2,970 3,500 3,000 3,000 3. Requests completed within established time frame 85% 98% 90% 98% 4. Response to Call Center calls in less than four hours 85% 98% 90% 98% 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests processed in established time frame 85% 98% 90% 98% 2. Novell server uptime 99% 99% 99% 99% 282 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - USER SUPPORT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund1,182,269$ 1,172,037$ 1,172,037$ 1,017,891$ Transfer from CDBG- 27,478 27,478 10,997 Transfer from Electric Fund118,351 133,354 133,354 116,823 Transfer from Water Fund41,906 173,829 173,829 145,194 Transfer from Wastewater Fund52,555 34,019 34,019 45,476 Transfer from Solid Waste Fund45,656 58,874 58,874 46,945 Transfer from Fleet Services Fund9,639 25,893 25,893 16,036 Transfer from Materials Management Fund15,915 46,292 46,292 32,474 Transfer from Risk Management Fund9,592 12,466 12,466 - TOTAL REVENUES$ 1,684,2421,475,883$ 1,684,242$ 1,431,836$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services410,408$ 398,180$ 398,180$ 404,791$ Materials & Supplies36,766 55,630 37,000 88,130 Maintenance & Repair 194,796126,463 150,000 203,430 Insurance- - - - Miscellaneous- - - - Operations900,373 1,012,060 1,075,486 760,939 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,660,6661,474,010$ 1,660,666$ 1,457,290$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional5.00 4.00 4.00 4.00 Professional2.00 1.00 1.00 1.00 Management/Supervision- 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 6.007.00 6.00 6.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 283 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - PUBLIC SAFETY/PROJECTS PROGRAM DESCRIPTION The Public Safety/Projects Division is responsible for providing support services to both the Denton Police and Fire Departments. The Assistant to the Chief of Police for Information Technology reports directly to the Chief and is a member of the Police Administration Division of the Denton Police Department. This position works in concert with Technology Services and has management authority over the Public Safety Technology portion of the Technology Services budget. Specific services include, but are not limited to, counsel and direction on technological purchases, project management of technology implementations, research and development of technology-related issues, contract negotiations and management, and procurement of technology as it pertains to the Police and Fire Departments. MAJOR DIVISION GOALS 1. Provide effective solutions that enhance public safety service delivery to the citizens of Denton. 2. Improve the access to and reporting of data gathered by Public Safety that will facilitate the public safety function. 3. Develop a means to access pertinent data by citizens via Internet solutions. 4. Complete projects within time line and budget constraints. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to define CAMStat (Consultation, Adaptation, Mobilization philosophy with computer technology) by developing the statistical access to be more user friendly and thereby becoming a greater facilitator of service delivery. 2. Continue to develop wireless applications to enhance public safety data communications. 3. Focus on interagency interoperability issues specific to communications. 4. Seek opportunities to develop partnerships with other agencies on issues regarding technology. 5. Continue to develop the partnership between Technology Services and Public Safety. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Projects completed on time N/A 98% 98% 98% 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests processed in established time frame N/A 98% 98% 98% 2. Requests for information responded to within time frame requested N/A 100% 100% 100% 3. Special projects completed within specified time frames N/A 99% 99% 99% 284 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - PUBLIC SAFETY / PROJECTS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund-$ 817,166$ 817,166$ 650,960$ Transfer from CDBG- 886 886 - Transfer from Electric Fund- 1,004 1,004 - Transfer from Water Fund- 1,011 1,011 - Transfer from Wastewater Fund- 40 40 - Transfer from Solid Waste Fund- 923 923 - Transfer from Fleet Services Fund- 898 898 - Transfer from Materials Management Fund- 381 381 - Transfer from Risk Management Fund- 660 660 - TOTAL RESOURCES$ 822,969-$ 822,969$ 650,960$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services-$ 78,702$ 78,702$ -$ Materials & Supplies- 10,000 9,000 6,000 Maintenance & Repair 178,600- 198,656 228,983 Insurance- - - - Miscellaneous- - - - Operations- 543,656 531,600 317,977 Debt Service- - - 98,000 Fixed Assets- 7,000 - - TOTAL EXPENDITURES$ 817,958-$ 817,958$ 650,960$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional- - - - Management/Supervision- 1.00 1.00 - Temporary/Seasonal- - - - TOTAL PERSONNEL 1.00- 1.00 - MAJOR BUDGET CHANGES The 2003-04 budget reflects the transfer of 1 FTE to Applications Development. * Estimate as of May, 2003 285 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MANAGEMENT & PUBLIC INFORMATION SERVICES REPROGRAPHICS PROGRAM DESCRIPTION The Reprographics Division is made up of a full print shop to provide digital printing, copying, and bindery work; graphic design, layout, desktop publishing, and poster/banner printing; Web development and maintenance; scanning; and the administration of the walk-up copiers for City offices. Switchboard operation is also the responsibility of Reprographics. The centralization of staff and resources provides a means to balance peak needs throughout the organization at minimal cost, with a fast turnaround and a high level of confidentiality. MAJOR DIVISION GOALS 1. Provide quality, cost-effective, and timely graphic design, printing, and finishing services to City departments. 2. Provide quality customer service to internal and external customers. 3. Provide effective Web site development and maintenance. 4. Provide efficient interoffice mail distribution and switchboard services. 5. Provide effective administration of copiers for City offices. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Provide 65 hours per week of Reprographics services to the City of Denton. 2. Increase customer base through various marketing efforts. 3. Improve customer service by conducting user surveys and implementing changes as needed. 4. Provide cost-effective, in-house printing and finishing, graphic design, and Web development services to the City of Denton. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Reprographics requests completed 3,200 3,700 4,560 4,500 2. Web requests completed N/A 3,000 3,000 3,000 3. Switchboard calls handled 75,000 65,000 48,000 50,000 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Requests completed within time required 98% 98% 98% 98% 2. Printing equipment uptime 98% 98% 93% 98% 3. User response card returned with excellent rating N/A 98% 98% 98% 4. Web site user sessions 500,000 700,000 700,000 700,000 286 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MANAGEMENT & PUBLIC INFORMATION SERVICES REPROGRAPHICS 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund591,892$ 573,314$ 573,314$ 500,860$ Transfer from CDBG- 16,012 16,012 8,469 Transfer from Electric Fund79,155 17,608 17,608 28,095 Transfer from Water Fund29,002 143,380 143,380 120,758 Transfer from Wastewater Fund18,407 7,837 7,837 6,390 Transfer from Solid Waste Fund31,902 9,339 9,339 35,283 Transfer from Fleet Services Fund1,697 2,680 2,680 2,613 Transfer from Materials Management Fund14,062 7,395 7,395 24,295 Transfer from Risk Management Fund5,008 7,487 7,487 - Revenue from Copier Service150,566 235,000 235,000 196,000 TOTAL REVENUES$ 1,020,052921,691$ 1,020,052$ 922,763$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services482,425$ 581,295$ 581,295$ 546,657$ Materials & Supplies301,023 328,367 328,367 264,313 Maintenance & Repairs90,559 79,814 79,814 38,394 Insurance6,060 4,596 4,596 4,036 Miscellaneous- - - - Operations42,882 64,344 64,344 57,287 Fixed Assets- - - - TOTAL EXPENDITURES$ 1,058,416922,949$ 1,058,416$ 910,687$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional6.75 6.75 6.75 6.75 Professional1.00 1.00 1.00 1.00 Management/Supervision1.00 1.00 1.00 1.00 Temporary/Seasonal- - - - TOTAL PERSONNEL 8.758.75 8.75 8.75 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 287 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES TECHNOLOGY SERVICES - WIDE-AREA NETWORKING 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Transfer from General Fund405,643$ 81,302$ 81,302$ -$ Transfer from CDBG- 1,157 1,157 - Transfer from Electric Fund72,307 11,101 11,101 - Transfer from Water Fund29,437 11,406 11,406 - Transfer from Wastewater Fund39,316 3,447 3,447 - Transfer from Solid Waste Fund34,217 4,333 4,333 - Transfer from Fleet Services Fund12,223 2,020 2,020 - Transfer from Materials Management Fund12,156 2,598 2,598 - Transfer from Risk Management Fund5,099 720 720 - TOTAL RESOURCES$ 118,084610,398$ 118,084$ -$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services136,861$ -$ -$ -$ Materials & Supplies44,073 7,000 14,000 - Maintenance & Repair 78,143174,820 10,000 - Insurance- - - - Miscellaneous- - - - Operations186,229 32,920 94,063 - Debt Service63,439 - - - Fixed Assets52,086 - - - TOTAL EXPENDITURES$ 118,063657,508$ 118,063$ -$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- - - - Office/Clerical- - - - Technical/Paraprofessional1.00 - - - Professional- - - - Management/Supervision1.00 - - - Temporary/Seasonal- - - - TOTAL PERSONNEL -2.00 - - MAJOR BUDGET CHANGES This division has been eliminated for the 2003-04 budget year. * Estimate as of May, 2003 288 "Dedicated to Quality Service" Contents Contents CITY OF DENTON MATERIALS MANAGEMENT FUND Assistant City Manager Management & Budget Materials Management Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MATERIALS MANAGEMENT PROGRAM DESCRIPTION The Materials Management Division is composed of two sections: 1) Purchasing manages the acquisition of supplies and services; 2) the Warehouse is responsible for storage and disposal of applicable materials and supplies. Our mission is to provide goods and services to the maximum value obtainable, to efficiently and accurately perform warehousing and inventory control, to direct resource-recovery efforts to the best of our ability, and to offer contract administration services. MAJOR DIVISION GOALS 1. Develop and maintain a level of performance considered excellent by those we serve as customers while maintaining a high degree of efficiency and economy. 2. Provide the City of Denton user departments with needed materials and services in a timely manner. 3. Develop and maintain a positive, productive, value-added working relationship with all user departments. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue implementation of JD Edwards Financial software. 2. Train City personnel in procurement procedures, applicable laws, and JDE software. 3. Expand Vendor Commodity files to indicate commodity code listings, Woman- and Minority- Owned Business Enterprises (MWBE) distinction, and Historically Underutilized Business (HUB) designed suppliers. 4. Continue to improve warehouse security, accuracy, and service. 5. Implement e-commerce (Internet auction of surplus equipment). 6. Expand implementation of Procurement ÑPÒ Card process to include travel and entertainment. 7. Update Procurement Policy and Procedures Manual. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Formal bids prepared 156 225 230 210 2. Purchase orders issued 6,767 8,000 6,500 6,500 3. Impound/surplus auctions/ dollar value 5/$467,388 9/$360,000 7/$400,000 7/$400,000 4. Stock requisitions filled per employee 1,967 3,000 2,000 2,300 5. Central receiving transfers 6,285 9,600 8,900 8,600 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. National Purchasing Institute Award for Excellence in Procurement (AEP) YES YES YES YES 2. Purchase orders processed in 3 days 72% 87% 80% 80% 3. Formal bids processed in 45 days 88% 90% 88% 90% 4. Warehouse stock on-hand availability 80% 95% 90% 90% 5. Location served by courier 49 60 60 40 289 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MATERIALS MANAGEMENT 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Sale of Scrap18,480$ -$ -$ 10,500$ Rental of Property- - 1,380 2,730 Outside Sales- - - 20,000 Warehouse Sales5,648,158 9,282,950 9,282,950 10,114,830 TOTAL REVENUES$ 9,282,9505,666,638$ 9,284,330$ 10,148,060$ Use of Reserves266,410 148,905 86,069 84,856 TOTAL RESOURCES$ 9,431,8555,933,048$ 9,370,399$ 10,232,916$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services695,028$ 905,590$ 766,461$ 842,248$ Materials & Supplies25,278 33,100 25,764 28,264 Inventory Cost4,964,916 8,215,000 8,215,000 9,015,000 Maintenance & Repair8,865 18,850 21,182 18,130 Insurance7,128 7,142 6,366 9,119 Miscellaneous394 400 800 900 Operations96,542 132,264 118,071 102,020 Debt Service- - - 48,679 Transfers106,201 111,509 212,755 168,556 Fixed Assets28,696 8,000 4,000 - TOTAL EXPENDITURES 9,431,8555,933,048 9,370,399 10,232,916 4 PERSONNEL 2001-022002-032002-032003-0 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance5.00 5.00 5.00 5.00 Office/Clerical2.00 2.00 2.00 2.00 Technical/Paraprofessional1.00 2.00 2.00 2.00 Professional3.00 4.00 4.00 4.00 gement/Supervision2.00 2.00 2.00 2.00 Mana Temporary/Seasonal- - - - TOTAL PERSONNEL 15.0013.00 15.00 15.00 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 290 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MATERIALS MANAGEMENT FUND RESOURCES & EXPENDITURES RESOURCES $10,232,916 Warehouse Sales 98.9% Use of Reserves 0.8% Outside Sales 0.2% Sale of Scrap 0.1% EXPENDITURES $10,232,916 Maintenance & Repair 0.2% Insurance 0.1% Operations 1.0% Inventory Cost Transfers 88.1% 0.5% Fixed Assets 1.6% Personal Services 8.2% Materials & Supplies 0.3% 291 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 292 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON MOTOR POOLFUND Assistant City Manager Motor Pool Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MOTOR POOL PROGRAM DESCRIPTION The Motor Pool Fund is an internal service fund that is managed by the Fiscal Operations Department and maintained by the Fleet Services staff. The mission of the Motor Pool is to purchase new and replacement vehicles for the CityÔs fleet through the use of a strategic vehicle acquisition-planning program. The Motor Pool Fund provides funding assistance for all departments in maintaining a safe and productive fleet. MAJOR DIVISION GOALS 1. Maintain the integrity of the Motor Pool Fund through effective management of resources. 2. Provide funding assistance with vehicle and equipment procurement for all City departments in the most fiscally responsible manner. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to utilize fleet management computer software program to better track and analyze the CityÔs fleet (e.g., size, criteria for fleet replacement, cost and trend analysis, payment recovery, funding options, troubleshooting, etc.). 2. Utilize newly developed, multi-year forecasting tool to improve financial plan accuracy, efficiency, and effectiveness for the Motor Pool Fund. 3. Maintain the integrity of the systemÔs database by updating and keeping data Ñclean.Ò 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Vehicle specifications written 100 100 100 125 2. Bids evaluated 200 300 300 375 3. Motor Pool requests submitted 80 60 60 79 4. Fleet purchases 70 21 37 50 5. Annual auctioned vehicles/equipment 50 65 28 75 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Vehicles in fleet to employees 1:0.77 1:0.67 1:0.61 1:0.61 2. Size of fleet 797 802 810 820 3. Average age of fleet (years) 6 6 7 7 4. Motor Pool loans 8 0 0 3 293 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FISCAL & MUNICIPAL SERVICES MOTOR POOL 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Motor Pool Payments4,489,232$ 4,104,841$ 4,104,841$ 1,857,567$ Motor Pool Replacement Payments- - - 2,655,998 Interest Income336,263 310,000 310,000 150,000 Miscellaneous Income196 - - - Auction Sales236,849 166,577 166,577 100,000 TOTAL REVENUES$ 4,581,4185,062,540$ 4,581,418$ 4,763,565$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Materials & Supplies13$ -$ -$ -$ Insurance- - - - Operations20,296 - - - Debt Service709,264 673,457 673,457 589,693 Transfer to Fleet Services Fund227,593 294,494 238,973 294,494 gy Services Fund- - - - Transfer to Technolo Administrative Transfer to General Fund55,521 57,233 57,233 50,102 Fixed Assets2,775,238 3,403,375 3,403,375 3,400,000 TOTAL EXPENDITURES$ 4,428,5593,787,925$ 4,373,038$ 4,334,289$ MAJOR BUDGET CHANGES get reflects no major changes. The bud * Estimate as of May, 2003 294 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MOTOR POOL FUND RESOURCES & EXPENDITURES RESOURCES 5 $4,763,56 Motor Pool Payments 39.0% Auction Sales 2.1% Interest Income 3.1% Motor Pool Replacement Payments 55.8% EXPENDITURES $4,334,289 Administrative Transfer to General Fund 1.2% Transfer to Fleet Services Fund 6.8% Debt Service 13.6% Fixed Assets 78.4% 295 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 296 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON FLEET SERVICES Assistant City Manager Fleet Services Vehicle Maintenance Fuel Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Fuel Sales - City767,531$ 1,544,156$ 1,074,000$ 1,480,000$ Vehicle Maintenance - General Fund613,653 630,249 644,000 698,034 Vehicle Maintenance - Utility Funds1,750,219 1,620,059 1,620,000 1,415,879 Bus Maintenance, The LINK97,875 140,700 365,000 224,000 Transfer from Motor Pool Fund227,593 238,973 238,973 294,494 TOTAL REVENUES$ 4,174,1373,456,871$ 3,941,973$ 4,112,407$ Use of Reserves- - 1,679 - TOTAL RESOURCES$ 4,174,1373,456,871$ 3,943,652$ 4,112,407$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Vehicle Maintenance2,490,330$ 2,727,615$ 2,745,557$ 2,828,932$ Fuel712,7181,331,2571,198,0951,283,475 TOTAL EXPENDITURES$ 4,058,8723,203,048$ 3,943,652$ 4,112,407$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance4.00 4.00 4.00 4.00 Office/Clerical- - - - Technical/Paraprofessional10.00 11.00 12.00 12.00 Professional1.00 1.00 1.00 1.00 Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 19.5018.50 20.50 20.50 * Estimate as of May, 2003 297 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES RESOURCES & EXPENDITURES RESOURCES 7 $4,112,40 Bus Maintenance 7.2% Administrative Transfer From Fuel Sales - City Motor Pool 36.0% 5.4% Vehicle Maintenance - Utility Funds 34.4% Vehicle Maintenance - General Fund 17.0% EXPENDITURES $4,112,407 Maintenance & Repair 0.6% Inventory 58.6% Insurance 0.4% Operations 4.2% Debt Service 4.7% Transfers 6.4% Materials & Supplies Fixed Assets 1.2% 1.1% Personal Services 22.8% 298 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES FLEET SERVICES FUND EXPENDITURES BY CLASSIFICATION 2003-04 2001-022002-032002-032003-04 EXPENDITURES SUMMARYACTUALBUDGETESTIMATE *ADOPTED Personal Services868,101$ 923,526$ 879,934$ 938,895$ Materials & Supplies39,916 44,925 48,195 49,850 Inventory1,771,758 2,410,325 2,268,156 2,410,325 Maintenance & Repair13,319 23,500 22,756 23,200 Miscellaneous- - - - Insurance11,868 15,590 15,590 16,917 Operations103,404 185,590 172,716 171,072 Debt Service220,474 226,940 227,031 192,221 Transfers162,121 183,476 233,476 264,927 Fixed Assets12,087 45,000 75,798 45,000 TOTAL EXPENDITURES$ 4,058,8723,203,048$ 3,943,652$ 4,112,407$ 4 PERSONNEL 2001-022002-032002-032003-0 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance4.00 4.00 4.00 4.00 Office/Clerical- - - - Technical/Paraprofessional10.00 11.00 12.00 12.00 Professional1.00 1.00 1.00 1.00 gement/Supervision3.00 3.00 3.00 3.00 Mana Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 19.5018.50 20.50 20.50 * Estimate as of May, 2003 299 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES - VEHICLE MAINTENANCE PROGRAM DESCRIPTION The Vehicle Maintenance Division is responsible for providing all vehicle maintenance and equipment- related support services to all City departments and LINK public transportation buses. The division provides for all facets of vehicle and equipment diagnostics and repairs, while providing an extensive preventive maintenance program to assure dependability, availability, and safety for the fleet. The fleet of 933 is comprised of 431 cars and 1-ton or smaller pickups, 94 buses and trucks larger than 1-ton, 189 heavy equipment, 137 trailers, and 82 pieces of miscellaneous equipment. The division also operates a parts warehouse that maintains an inventory of frequently used, diverse parts not stocked by local suppliers and maintains a just-in-time parts ordering system for parts that can be obtained at local parts stores. Using a computerized fleet management system, Fleet Services provides a complete history of vehicle and equipment maintenance/repair costs, sublet repairs, labor charges, and fuel usage that is sent to City departments on a monthly basis. MAJOR DIVISION GOALS 1. Cultivate customer satisfaction and reduce repairs and costs related to operator oversight. 2. Provide efficient and cost-effective vehicle maintenance for the benefit and safety of all City employees and citizens. 3. Ensure a cost-effective labor flat rate, approximately 15% to 25% below private-industry standards. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue to work towards exemplary quality service by requiring all mechanics to obtain Automotive Service Excellence (ASE) certifications and specialized training, including regulatory- associated training. 2. Work in accordance with Texas Commission on Environmental Quality (TCEQ) Texas Clean Fleet Program for o-zone non-attainment counties, purchasing low-emission vehicles and earning program compliance credits. 3. Promote professionalism and decrease high turnover in the Fleet Services Department by implementing the Pay for Skills Incentive Progression Plan for mechanics. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Fleet size 824 797 933 943 2. Vehicle repairs (number of work orders) 6,500 7,000 7,500 8,000 3. Sublet repairs (outsourcing) 1,300 1,000 1,000 1,200 4. Preventive maintenance services 1,300 1,300 1,500 1,500 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Vehicles to mechanics 103:1 100:1 79:1 79:1 2. Labor flat-rate (City vs. private) $65:$75-$86 $65:$77-$88 $70:$79 $70:$81 3. Vehicles repaired within 24 hours 75% 75% 75% 75% 4. Average vehicle downtime (hours) 16 16 24 24 300 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES - VEHICLE MAINTENANCE 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Vehicle Maintenance - General Fund613,653$ 630,249$ 644,000$ 698,034$ Vehicle Maintenance - Utility Funds1,750,219 1,620,059 1,620,000 1,415,879 Bus Maintenance, The LINK97,875 140,700 365,000 224,000 Transfer from Motor Pool Fund227,593 238,973 238,973 294,494 TOTAL REVENUES$ 2,629,9812,689,340$ 2,867,973$ 2,632,407$ Use of Reserves- - - 196,525 TOTAL RESOURCES$ 2,629,9812,689,340$ 2,867,973$ 2,828,932$ 4 2001-022002-032002-032003-0 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services851,838$ 905,850$ 863,347$ 938,895$ Materials & Supplies39,000 40,525 43,795 45,400 Inventory1,097,649 1,175,000 1,200,154 1,175,000 Maintenance & Repair4,601 13,000 12,756 13,000 Miscellaneous- - - - Insurance11,568 15,292 15,292 16,917 Operations98,969 177,040 159,214 167,572 Debt Service220,474 205,722 205,813 192,221 Transfers158,831 180,186 230,186 264,927 Fixed Assets7,400 15,000 15,000 15,000 TOTAL EXPENDITURES$ 2,727,6152,490,330$ 2,745,557$ 2,828,932$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance3.50 3.50 3.50 4.00 Office/Clerical- - - - Technical/Paraprofessional10.00 11.00 12.00 12.00 Professional1.00 1.00 1.00 1.00 Management/Supervision3.00 3.00 3.00 3.00 Temporary/Seasonal0.50 0.50 0.50 0.50 TOTAL PERSONNEL 19.0018.00 20.00 20.50 MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 301 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES - FUEL PROGRAM DESCRIPTION The Fuel Division is responsible for the fuel dispensing operations at the CityÔs service center compound and landfill locations. The service center site has one 20,000-gallon gasoline tank and one 20,000- gallon diesel tank. The landfill site has one 2,500-gallon gasoline tank and one 7,500-diesel tank. All four tanks operate using an automated fueling system, which runs 24 hours a day, seven days a week. The City fleet of 933 uses approximately 470,000 gallons of diesel annually and 256,000 gallons of unleaded gasoline annually. The service center location fueling station also dispenses propane for 30 alternatively fueled trucks, vans and forklifts, dispensing approximately 15,000 gallons a year. Using the newly acquired automated fueling system along with our fleet management software, we are able to provide monthly reports to each department showing fuel costs broken down by vehicle. Fleet Services Fuel Division is responsible for required reporting to the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA) regarding underground storage tanks, dispenser operations, monitoring systems, and fuel spills. MAJOR DIVISION GOALS 1. Promote a Ñservice-orientedÒ philosophy toward City departments. 2. Provide fuel pump service 24-hours a day, 7-days a week for our customers at both facilities. 3. Reduce downtime of CityÔs fleet due to lack of properly functioning fuel pumps. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Continue research on possible sites for a third fueling location in a southern quadrant of the city. 2. Improve methods of deterrence and cleanup of fuel spills along with reporting and cost-recovery of fines from the responsible City department. 3. Continue to improve the operation of the newly implemented card-less automated fuel system at the Service Center facility. 4. Upgrade dispenser nozzles to meet new TNRCC requirements to eliminate fuel vapor releases. 5. Purchase laptop computer to remotely access automated fuel system after hours. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Fuel purchased (gallons) 720,000 800,000 670,000 740,000 2. Average cost of fuel per gallon $1.30 $1.50 $1.61 $1.61 3. Customer assistance with fuel issues 4,000 3,000 4,000 2,000 4. Low emissions vehicles in fleet 33 33 72 90 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Fuel spills 3 N/A 2 2 2. Fuel pump down (days per year) 6 6 30 4 302 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TRANSPORTATION OPERATIONS FLEET SERVICES - FUEL 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Fuel Sales - City767,531$ 1,544,156$ 1,074,000$ 1,480,000$ TOTAL REVENUES$ 1,544,156767,531$ 1,074,000$ 1,480,000$ Use of Reserves- - 124,095 - TOTAL RESOURCES$ 1,544,156767,531$ 1,198,095$ 1,480,000$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Personal Services16,263$ 17,676$ 16,587$ -$ Materials & Supplies916 4,400 4,400 4,450 Inventory674,109 1,235,325 1,068,002 1,235,325 Maintenance & Repair 10,5008,718 10,000 10,200 Miscellaneous- - - - Insurance300 298 298 - Operations4,435 8,550 13,502 3,500 Debt Service- 21,218 21,218 - Transfers3,290 3,290 3,290 - Fixed Assets4,687 30,000 60,798 30,000 TOTAL EXPENDITURES$ 1,331,257712,718$ 1,198,095$ 1,283,475$ PERSONNEL 2001-022002-032002-032003-04 Full Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance0.50 0.50 0.50 - Office/Clerical- - - - Technical/Paraprofessional- - - - Professional- - - - Management/Supervision- - - - Temporary/Seasonal- - - - TOTAL PERSONNEL 0.500.50 0.50 - MAJOR BUDGET CHANGES The budget reflects no major changes. * Estimate as of May, 2003 303 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 304 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON RECREATION FUND Assistant City Manager Recreation Leisure Services ParksRecreation Centers City PoolMartin Luther King Jr. Center Civic Center ParkNorth Lakes Center Evers ParkSenior Center Mack ParkCivic Center North Lakes ParkDenia Center South Lakes ParkGoldfield Tennis Center Denia ParkMcMath Middle School Natatorium Water Works Park Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RECREATION FUND LEISURE SERVICES PROGRAM DESCRIPTION The Leisure Services Division enriches lives by providing staff, facilities, and resources for a variety of leisure activities, programs, and opportunities in both structured and unstructured settings. These services are available to a broad demographic segment of the population. The division operates three community recreation centers, senior center, tennis center, municipal pool, American Legion Building and Annex, and Civic Center. Supervision is provided to the After School Action Site program at five public school facilities, Middle School Program, along with a therapeutic recreation through an inclusion program in the Action Sites and in a summer camp. A joint usage agreement with McMath Middle School provides a gymnasium on nights and weekends for structured and unstructured activities. A partnership with the Denton Independent School District to operate an indoor natatorium was completed in 2003 with the pool available for programming in June 2003. Water Works Park, a new water park adjacent to the natatorium, operated part of the summer in 2003 and is planned for a full summer season in 2004. A new skate park will have the first phase of construction completed in 2003. MAJOR DIVISION GOALS 1. Ensure access to parks and services for all Denton residents regardless of race, gender, age, income, or physical abilities. 2. Meet or exceed the expectations of our customers through proactive communications and the continuous improvement of our services. MAJOR DIVISION OBJECTIVES FOR FISCAL YEAR 2003-04 1. Implement family and teen programming as well as recreation activities in all program areas. 2. Access current youth-at-risk programs and implement strategies to provide and expand services (i.e., Adults for Youth in Denton, Denton Friday Night, etc.) in collaboration with area agencies and organizations. 3. Expand businesses through greater emphasis on benefits approach and meeting unmet demand. 2001-02 2002-03 2002-03 2003-04 WORKLOAD MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Program locations 22 25 25 19 2. Activities offered 1,890 2,000 2,020 2,225 3. Activities implemented 1,764 1,900 1,906 2,000 4. Attendance 893,710 1,225,000 1,050,000 1,230,000 5. Registrants 52,936 79,000 75,000 85,000 6. Extended hours of operation 3,120 3,060 3,080 3,100 7. Co-sponsored activities 593 465 465 475 8. Rentals 444 585 590 610 9. Volunteer hours 39,900 39,250 39,800 39,000 10. Citizen advisory meetings 90 120 110 110 11. Citizen advisory boards 7 10 9 9 2001-02 2002-03 2002-03 2003-04 PRODUCTIVITY MEASURES ACTUAL BUDGETESTIMATE ADOPTED 1. Average daily attendance 4,087 5,250 5,450 5,500 2. Activities implemented 93% 91% 92% 91% 3. Average percent of budget supported by revenue 42% 42% 42% 42% 4. Average facility use per hour 494 625 610 625 305 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RECREATION FUND LEISURE SERVICES 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Special Projects15,824$ 16,000$ 8,000$ 7,000$ Marketing 29,03228,548 29,032 26,863 Civic Center32,519 31,038 17,000 15,228 Denia Recreation Center84,829 98,201 87,000 86,460 North Lakes Recreation Center154,263 138,041 140,000 152,288 Senior Center54,335 53,546 51,650 52,216 Children's Programs654,642 860,279 700,000 653,715 Goldfield Tennis Center62,848 83,537 66,000 73,892 Aquatics53,143 51,581 51,581 156,010 Therapeutics17,577 24,292 7,560 7,750 Martin Luther King Jr. Recreation Center51,164 56,191 40,000 50,913 McMath Gymnasium18,310 13,804 14,500 17,300 Athletics80,355 88,000 79,000 181,993 Golf- - - 28,532 Natatorium- 183,000 183,000 375,620 Water Park- 995,837 995,837 1,370,000 Interest Income5,240 4,500 4,500 4,500 TOTAL REVENUES$ 2,726,8791,313,597$ 2,474,660$ 3,260,280$ Use of Reserves- 184,327 96,027 2,940 TOTAL RESOURCES$ 2,911,2061,313,597$ 2,570,687$ 3,263,220$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Personal Services654,485$ 1,259,656$ 1,026,765$ 1,650,899$ Materials & Supplies288,602 501,910 461,700 465,848 Maintenance & Repair6,345 87,520 87,520 50,680 Insurance2,736 13,269 13,269 11,145 Operations204,542 616,970 554,552 695,259 Debt Service- 80,000 80,000 126,670 Administrative Transfer to General Fund101,266 327,931 327,931 245,219 Fixed Assets- 23,950 18,950 17,500 TOTAL EXPENDITURES$ 2,911,2061,257,976$ 2,570,687$ 3,263,220$ PERSONNEL 2001-022002-032002-032003-04 Full-Time Equivalents (FTE)ACTUALBUDGETESTIMATE *ADOPTED Service/Maintenance- 2.00 2.00 2.00 Office/Clerical0.50 1.00 1.00 1.00 Technical/Paraprofessional- 1.00 1.00 1.00 Professional3.00 2.00 2.00 - Management/Supervision- 4.00 4.00 4.00 Temporary/Seasonal27.11 39.81 39.81 54.87 TOTAL PERSONNEL 49.8130.61 49.81 62.87 MAJOR BUDGET CHANGES get includes the transfer of 2.09 FTEs from General Fund and an increase of 10.97 FTEs The 2003-04 bud for the new Aquatic Center. * Estimate as of May, 2003 306 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES RECREATION FUND RESOURCES & EXPENDITURES RESOURCES 0 $3,263,22 Water Park Natatorium Special Projects 42.0% 11.5% 0.2% Golf Interest Income 0.9% 0.1% Athletics Marketing 5.6% 0.8% McMath Civic Center Gymnasium 0.5% 0.5% Denia Recreation Center Martin Luther King 2.7% Jr. Recreation Center North Lakes 1.6% Recreation Center 4.7% Therapeutics 0.2% Goldfield Tennis Senior Center Children's Programs Aquatics Center 1.6% 20.0% 4.8% 2.3% EXPENDITURES 0 $3,263,22 Administrative Transfer to General Fund Fixed Assets 7.5% 0.5% Debt Service 3.9% Operations 21.3% Personal Services Insurance 50.6% 0.3% Maintenance & Repair 1.6% Materials & Supplies 14.3% 307 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 308 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MISCELLANEOUS INFORMATION A. SUMMARY OF GRANTS B. TOURIST & CONVENTION FUND C. EMILY FOWLER LIBRARY FUND D. POLICE CONFISCATION FUND 309 Ñ Dedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SUMMARY OF GRANTS 2003-04 City Match Amount/ GrantProgramTotal Grant NameBeginningEndingTypeAmountIncomeGrant FHLB-Affordable Housing Grant9/1/2001N/ALocal50,000$ -$ 50,000$ Airport Maintenance Program10/1/20019/30/2003State30,000 30,000 60,000 Bulletproof Vests10/1/20029/30/2006Federal6,887 - 6,887 Bulletproof Vests10/1/20039/30/2007Federal13,218 - 13,218 CDBG - 19948/1/1994N/AFederal1,187,025 19,592 1,206,617 CDBG - 19958/1/1995N/AFederal1,251,369 32,231 1,283,600 CDBG - 19968/1/1996N/AFederal1,255,433 48,901 1,304,334 CDBG - 19978/1/1997N/AFederal1,242,907 62,813 1,305,720 CDBG - 19988/1/1998N/AFederal1,196,981 66,929 1,263,910 CDBG - 19998/1/1999N/AFederal1,066,000 41,000 1,107,000 CDBG - 20008/1/2000N/AFederal1,089,810 40,000 1,129,810 CDBG - 20018/1/2001N/AFederal1,169,968 - 1,169,968 CDBG - 20028/1/2002N/AFederal1,155,554 59,000 1,214,554 CDBG - 20038/1/2003N/AFederal1,074,892 57,230 1,132,122 COPS in School10/1/20029/30/2005Federal125,000 61,410 186,410 Denton County Housing Finance Corp.10/1/2002N/ACounty50,000 - 50,000 HOME - 19948/1/1994N/AFederal500,000 21,995 521,995 HOME - 19958/1/1995N/AFederal410,000 84,442 494,442 HOME - 19968/1/1996N/AFederal459,000 9,243 468,243 HOME - 19978/1/1997N/AFederal449,000 150,904 599,904 HOME - 19988/1/1998N/AFederal482,000 71,669 553,669 HOME - 19998/1/1999N/AFederal520,000 11,500 531,500 HOME - 20008/1/2000N/AFederal521,000 18,000 539,000 HOME - 20018/1/2001N/AFederal596,000 - 596,000 HOME - 20028/1/2002N/AFederal608,000 - 608,000 HOME - 20038/1/2003N/AFederal655,867 - 655,867 HUD Alert Grant10/1/2001N/AFederal300,000 125,694 425,694 Emergency Shelter Grant9/1/20028/31/2003Federal116,480 - 116,480 Emergency Shelter Grant9/1/20038/31/2004Federal114,520 - 114,520 Fire Prevention Grant1/15/20031/14/2004Federal57,456 24,624 82,080 EMPG Fire Grant10/1/20029/30/2003Federal73,440 - 73,440 Library GDAC Grant9/1/2003N/ALocal300 - 300 Local Law Enforcement Block Grants LLEBG 199910/19/19999/30/2002Federal64,816 7,202 72,018 LLEBG 200010/1/2000N/AFederal37,775 4,197 41,972 LLEBG 200110/1/2001N/AFederal39,757 4,417 44,174 LLEBG 200210/1/2002N/AFederal38,942 4,327 43,269 Comprehensive STEP10/1/20039/30/2004Federal- - - Coit STEP5/1/200312/31/2003Federal18,000 - 18,000 Tobacco Compliance10/1/2002N/AState25,000 - 25,000 Urban Mass Transportation10/1/1997N/AFederal369,451 - 369,451 Urban Mass Transportation10/1/1999N/AFederal474,957 - 474,957 Urban Mass Transportation10/1/2000N/AFederal517,000 - 517,000 Urban Mass Transportation10/1/2003N/AFederal929,491 - 929,491 Urban Mass Transportation9/1/20038/31/2004State277,222 - 277,222 Total$ 1,057,32020,620,518$ 21,677,838$ 310 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SUMMARY OF GRANTS 2003-04 REVENUESTotalEXPENDITURESTotal Cumulative2002-032003-04ProjectedCumulative2002-032003-04Projected at 10/01/02EstimatedProjectedRevenuesat 10/01/02EstimatedProjectedExpenditures $ 7,00017,647.00$ 25,353$ 50,000$ 17,647$ 7,000$ 25,353$ 50,000$ 29,242- 30,758 60,000 - 29,242 30,758 60,000 -6,887 - 6,887 6,887 - - 6,887 2,200- 11,018 13,218 - 2,200 11,018 13,218 -1,206,617 - 1,206,617 1,206,617 - - 1,206,617 10,8301,238,992 33,778 1,283,600 1,238,992 10,830 33,778 1,283,600 -1,276,254 28,080 1,304,334 1,276,254 - 28,080 1,304,334 13,2861,198,106 94,328 1,305,720 1,198,106 13,286 94,328 1,305,720 19,7501,192,183 51,977 1,263,910 1,192,183 19,750 51,977 1,263,910 68,885925,754 112,361 1,107,000 925,754 68,885 112,361 1,107,000 149,560943,586 36,664 1,129,810 943,586 149,560 36,664 1,129,810 80,129817,135 272,704 1,169,968 817,135 80,129 272,704 1,169,968 696,2783,397 514,879 1,214,554 3,397 696,278 514,879 1,214,554 -- 1,132,122 1,132,122 - - 1,132,122 1,132,122 -- 186,410 186,410 - - 186,410 186,410 11,00010,000 29,000 50,000 10,000 11,000 29,000 50,000 -483,995 38,000 521,995 483,995 - 38,000 521,995 1494,441 - 494,442 494,441 1 - 494,442 -468,243 - 468,243 468,243 - - 468,243 -599,904 - 599,904 599,904 - - 599,904 12,216541,453 - 553,669 541,453 12,216 - 553,669 107531,393 - 531,500 531,393 107 - 531,500 28,475479,844 30,681 539,000 479,844 28,475 30,681 539,000 287,859160,443 147,698 596,000 160,443 287,859 147,698 596,000 171,02116,038 420,941 608,000 16,038 171,021 420,941 608,000 -- 655,867 655,867 - - 655,867 655,867 27,224- 398,470 425,694 - 27,224 398,470 425,694 94,41822,062 - 116,480 22,062 94,418 - 116,480 21,828- 92,692 114,520 - 21,828 92,692 114,520 38,822- 43,258 82,080 - 38,822 43,258 82,080 53,012- 20,428 73,440 - 53,012 20,428 73,440 -- 300 300 - - 300 300 5,71861,171 5,129 72,018 61,171 5,718 5,129 72,018 -30,760 11,212 41,972 30,760 - 11,212 41,972 -43,737 437 44,174 43,737 - 437 44,174 40,199- 3,070 43,269 - 40,199 3,070 43,269 -- - - - - - - 5,633- 12,367 18,000 - 5,633 12,367 18,000 1,89013,031 10,079 25,000 13,031 1,890 10,079 25,000 215,371153,382 698 369,451 153,382 215,371 698 369,451 89,967381,577 3,413 474,957 381,577 89,967 3,413 474,957 -515,263 1,737 517,000 515,263 - 1,737 517,000 -- 929,491 929,491 - - 929,491 929,491 -- 277,222 277,222 - - 277,222 277,222 $ 2,181,91913,833,294$ 5,662,625$ 21,677,838$ 13,833,294$ 2,181,919$ 5,662,625$ 21,677,838$ 311 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND 2003-04 PROGRAM DESCRIPTION The Tourist & Convention Fund was created in 1995-96. This fund reports the receipt and distribution of the City's Hotel Occupancy Tax which is levied at 7% of room rental rates. The City Council has entered into contracts with various organizations that will promote tourism and the convention and hotel industry in Denton. These organizations are listed below. 3.2379%Convention and Visitors Bureau 0.5835%North Texas State Fair Association 0.9058%Greater Denton Arts Council 0.4355%Eligible City Expenses - Civic Center 0.4790%Denton Festival Foundation 0.0557%Denton Black Chamber of Commerce 0.0348%Denton Holiday Festival Foundation 0.0827%Denton Community Theatre 0.0566%Denton Main Street Association 0.8100%Denton County Museums 0.0261%Cinco de Mayo 0.0398%Juneteenth Committee 0.0261%Kiwanis' July 4th Program 0.2264%Tejas Storytelling Association 7.0000%TOTAL EXPENDITURES 312 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES TOURIST & CONVENTION FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Hotel Occupancy Tax867,686$ 835,000$ 825,000$ 792,000$ Interest Income12,458 5,000 4,000 2,000 Refund from Prior Year2,830 - 3,114 - TOTAL REVENUES$ 840,000882,974$ 832,114$ 794,000$ Use of Reserves- - - 9,749 TOTAL RESOURCES$ 840,000882,974$ 832,114$ 803,749$ 2001-022002-032002-032003-04 EXPENDITURESACTUALBUDGETESTIMATE *ADOPTED Convention and Visitors Bureau 319,845$ 305,584$ 305,584$ 371,783$ North Texas State Fair Association 83,755 80,020 80,020 67,000 Greater Denton Arts Council 113,209 108,161 108,161 104,000 gible City Expenses - Civic Center 24,050 22,978 22,978 50,000 Eli Eligible City Expenses - Economic Dev.- 5,000 5,000 - Denton Festival Foundation75,917 72,532 72,532 55,000 Denton Black Chamber of Commerce13,285 12,693 12,693 6,400 Denton Holiday Festival Foundation7,500 6,800 6,800 4,000 Denton Community Theatre17,081 16,320 16,320 9,500 r 10,87911,814 - - Denton Air Fai Denton Main Street Association14,234 13,600 13,600 6,500 Denton County Museums101,638 97,106 97,106 93,000 Cinco de Mayo15,791 9,450 9,450 3,000 Juneteenth Committee9,856 9,066 9,066 4,566 Kiwanis' July 4th Program20,877 19,946 19,946 3,000 Tejas Storytelling Association52,193 49,865 49,865 26,000 TOTAL EXPENDITURES$ 840,000881,045$ 829,121$ 803,749$ * Estimate as of May, 2003 313 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EMILY FOWLER LIBRARY FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 DESCRIPTION The Emily Fowler Library Fund was established to record expenditures for books, periodicals, equipment, and other items that are to be approved by the Library Board. Revenue for the fund is generated from library fines assessed for late return of library materials, memorials, and donations that are restricted to the library. 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Emily Fowler Library Revenue104,665$ 99,686$ 104,432$ 112,000$ Use of Reserves27,825 - - - TOTAL RESOURCES$ 99,686132,490$ 104,432$ 112,000$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Materials & Supplies27,918$ 12,150$ 12,000$ 18,350$ Maintenance & Repair 1,500100 1,000 - Insurance- - - - Miscellaneous- - - - Operations87,085 81,036 81,000 71,772 Fixed Assets17,387 5,000 5,000 21,878 TOTAL EXPENDITURES$ 99,686132,490$ 99,000$ 112,000$ * Estimate as of May, 2003 314 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POLICE CONFISCATION FUND RESOURCE & EXPENDITURE SUMMARY 2003-04 DESCRIPTION The Police Confiscation Fund was established to record the receipt and expenditure of confiscated contraband that is used in the commission of a variety of criminal offenses. 2001-022002-032002-032003-04 RESOURCESACTUALBUDGETESTIMATE *ADOPTED Seizures37,671$ 50,000$ 54,000$ 38,000$ Use of Reserves- 38,600 10,850 24,000 TOTAL RESOURCES$ 88,60037,671$ 64,850$ 62,000$ 2001-022002-032002-032003-04 EXPENDITURES ACTUALBUDGETESTIMATE *ADOPTED Materials & Supplies2,220$ 15,000$ 10,250$ 7,000$ Maintenance & Repair 34,600- - - Operations25,081 39,000 54,600 55,000 TOTAL EXPENDITURES$ 88,60027,301$ 64,850$ 62,000$ * Estimate as of May, 2003 315 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 316 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES STATISTICAL INFORMATION 317 Ñ Dedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROFILE OF DENTON 2003Ï04 The city of Denton is a dynamic community whose rapid growth has affected its infrastructure, as well as its culture. The population of 90,200 has almost quadrupled since 1965. It is located approximately 38 miles north of downtown Dallas on I-35E and 36 miles north of Fort Worth on I-35W. It encompasses 69.3 square miles. Denton serves as the county seat for Denton County and is the fastest-growing county in Texas. Denton has approximately 81 manufacturing companies that employ over 6,200 people. It is no secret Denton is growing. Several new development highlights include: Denton Crossing Partners is developing a 470,000-square-foot retail development. Bed Bath & Beyond, Famous Footwear, Michaels, OshmanÔs Sporting Goods, Pier 1 Imports, TJ Max, and World Market are currently in operation. Remaining developments are due to be completed in 2003. In August 2002, the University of North Texas (UNT) officially opened the UNT Research Park. The engineering school, which is currently being renovated, will occupy approximately 180,000 square feet of the 550,000 square feet available at the UNT Research Park (the former Texas Instruments property). Early summer 2002 brought the announcement of Clear Creek Ranch. Upon completion, this will be a 750-acre, mixed-use development complete with 1,500 homes, 600 apartments, retail development, schools, and hiking and biking trails. Several new businesses opened or began construction in 2003: Farmers & Merchants Bank, First State Bank, Hampton Inn, Point Bank, and Olive Garden. DentonÔs two hospitals announced major expansion projects. Denton Community Hospital released plans to change its name to Presbyterian Hospital of Denton and construct a $100 million hospital facility in 2005. Denton Regional Medical Center also announced a $50 million addition to its current facility. Denton is home to two major universities, the University of North Texas and Texas WomanÔs University (TWU). The University of North Texas is the leading university of the DallasÏFort Worth region. With more than 30,000 students, it is the largest, most comprehensive university in the metroplex and the stateÔs fourth largest. UNT has many nationally ranked programs, among its 98 bachelors, 123 masters, and 47 doctoral degree programs. Texas WomanÔs University is a public university with more than 8,600 students in Denton, Dallas, and Houston. About 7,000 attend classes on the main campus in Denton. TWU is among leading providers of health-care professionals in both the state and country. Furthermore, it ranks among the top 10 suppliers of school administrators in the nation. Winner of the 2003 Governor's Community Achievement Award from Keep Texas Beautiful, Keep Denton Beautiful was recognized for its outstanding grassroots environmental efforts. The award, in the population category 50,001Ï100,000, included a landscaping grant provided by the Texas Department of Transportation for state-maintained highways in the community. Ranging in population from 980 in Clint to almost two million in Houston, the nine winning communities were chosen for their achievements in community leadership, litter prevention, public awareness, education, solid waste management, recycling, illegal dumping enforcement, and beautification. Winners also demonstrated strong community partnerships and volunteer efforts in their programs throughout the last year. 318 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES PROFILE OF DENTON (continued) DentonÔs municipal airport is poised to attract new business to Denton by capitalizing on its access to major highways along the North American Free Trade Agreement (NAFTA) Corridor. A new traffic control tower is scheduled to be completed and operational by fall 2003. The DallasÏFort Worth International Airport, which is the second busiest passenger airport in the world, is 22 miles from downtown Denton. Alliance Airport, designed for industrial and corporate use, is located just 17 miles from downtown Denton. Denton offers a myriad of recreational and educational activities. For boating enthusiasts, there are two large area lakes, Lake Lewisville to the south and Lake Ray Roberts to the north, both within twenty minutes of Denton. For race enthusiasts, Texas Motor Speedway, which is part of the NASCAR circuit, is just 16 miles south of Denton on I-35W. Denton also has 30 parks and eight recreation facilities, which offer a variety of leisure opportunities for the entire family. In November 2002, Denton opened Cross Timbers, a 70-acre linear park, in addition to a new 17.2-acre outdoor water works park and natatorium offering a childrenÔs play pool with water playground, an indoor competition pool, an outdoor amphitheater, volleyball, pavilions, and shade structures. Denton also celebrated the grand opening of the 32,000-square-foot North Branch Library, which boasts new customer conveniences like a Distance Learning Center, Ravelin Library Café, self-check machines, private lock boxes in the foyer for after-hours access to materials, a large meeting room, and a drive-up window for material return and pick-up. 319 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MISCELLANEOUS STATISTICAL DATA SEPTEMBER 30, 2003 General City Information: Form Of GovernmentCouncil-Manager Area69.288 Square Miles Date Of IncorporationSeptember 26, 1866 Miles Of Streets (City Maintained)373.85 Number Of Street Lights6,321 Building Permits Issued (Residential & Commercial)997 2002 Average Unemployment Rate6.90% Total City Full-Time Equivalents (FTE)1,243.15 Recreation and Culture: Number Of Parks30 With 1,144 Acres Number Of Libraries3 Number Of Library Items191,989 Fire Protection: Number Of Stations6 Number Of Firefighters (Exclusive Of Volunteer Firemen)131 Police Protection: Number Of Stations1 Number Of Police Officers136 320 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CERTIFIED TAXABLE ASSESSED VALUES BY CLASS OF PROPERTY Class Of PropertyNet TaxablePercent Values Residential Single Family-Homestead1,541,971,90$ 38.159% Single Family- Non-Homestead554,463,20513.72% Sub-Total Single Family2,096,435,11$ 51.864% Multi-Family 411,146,79410.17% Commercial 1,327,405,21832.84% Undeveloped 178,582,5044.42% gible Personal, Other 28,633,2410.71% Tan % Total 4,042,202,871$ 100.00 2003 Certified Assessed Values Tangible Personal, Other Undeveloped 0.7% 4.4% Single Family- Homestead Commercial 38.2% 32.8% Multi-Family Single Family- 10.2% Non-Homestead 13.7% 321 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES NEW VALUE ADDED TO THE APPRAISAL ROLL Property Use Category19992000200120022003 $ 94,045,992$ 140,283,8750$ 147,200,99$ 149,976,543$0 Real, Residential - Single Family63,021,19 Real, Residential - Multi Family10,009,22 12,480,992 12,308,818 18,830,593 9,080,8314 Real, Commercial and Industrial27,629,98 35,442,2512 18,973,54 20,490,8064 16,023,526 Tangible Personal, Business5,223,073 6,555,335 4,704,42 1,396,3692 942,007 Tangible Personal, Other 3,285,983,115,741 3,633,054 3,338,494 2,214,3248 Real, Farm and Ranch Improvements27,435 735,405 258,199 577,702 564,626 Real, Inventory- - - - 3,666,452 Real & Intangible Personal, Utilities*1,016,96 909,5400 - 238,660 7,280 TOTAL VALUE ADDED110,043,605$ 153,455,503$ 180,161,907$ 192,073,618$ 182,475,590$ * The Central Appraisal District began reclassifying property related to Utilities Into a separate category in 1999. 2003 Value Added Tangible Personal, Tangible Personal, Real, Farm and Other Business Ranch 1.2% 0.5% 0.3% Real, Inventory Real, Commercial & 2.0% Industrial 8.8% R/R - Multi-Family 5.0% R/R - Single Family 82.2% 322 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CERTIFIED PROPERTY VALUE TEN-YEAR HISTORY FiscalCertifiedInc./-Dec.Percent of Levy YearAssessed ValueTax Ratein Value*Collected 19941,859,596,269$ 0.74790$ -1.70%98.50% **1995 1,943,044,277$ 0.56090$ 4.49%98.65% 19962,019,758,759$ 0.54090$ 3.95%98.88% 19972,115,313,994$ 0.52840$ 4.73%98.70% 19982,284,127,366$ 0.51315$ 7.98%98.56% 19992,348,198,898$ 0.50815$ 2.81%98.40% 20002,650,120,494$ 0.50815$ 12.86%98.70% 20013,059,636,733$ 0.52815$ 15.45%98.20% 20023,367,292,025$ 0.54815$ 10.06%98.26% 20033,703,412,515$ 0.54815$ 9.98%98.57% 20044,042,202,871$ 0.54815$ 9.15%N/A * Increase(Decrease) in Certified Assessed Value over prior year ** In January 1994, Denton citizens voted in a special election to adopt an additional one-half of one percent sales and use tax within the City to reduce the property tax rate. Certified Assessed Values Millions $3,000 $2,500 $2,000 $1,500 $1,000 $500 $0 199419951998200020022004 323 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES SALES AND PROPERTY TAX TEN YEAR HISTORY YearSales TaxProperty Tax Combined TaxCity RateEnding ValueRateLevyTax Total 1994-95*$ 1.50%1,975,426,7510,147,978$ 0.56092$ 11,080,1690$ $ 21,228,147 $ 0.54095$ 11,076,650$ 7$ 22,182,478 1995-96$ 1.50%2,047,819,7611,105,821 1996-97$ 1.50%2,169,892,0912,139,976$ 0.52847$ 11,465,710$ 0$ 23,605,686 8$ 1.50%2,326,880,4412,925,267$ 0.513154$ 11,940,38$ 7$ 24,865,654 1997-9 1998-99$ 1.50%2,348,198,8913,883,181$ 0.508158$ 11,932,37$ 3$ 25,815,554 1999-00$ 1.50%2,650,120,4915,131,637$ 0.508154$ 13,466,58$ 7$ 28,598,224 2000-01**$ 1.50%3,059,636,7317,489,408$ 0.528153$ 16,159,471$ $ 33,648,879 $ 1.50%3,367,292,024$ 0.548155$ 18,457,811$ $ 34,333,745 2001-0215,875,93 2002-03$ 1.50%3,756,343,0816,497,922$ 0.548155$ 20,590,39$ 5$ 37,088,317 *$ 1.50%4,042,202,87116,539,811$ 0.54815$ 22,157,33$ 5$ 38,697,146 2003-04** * Rate change due to the adoption of 1/2 cent sales tax to reduce property tax. g requirements. ** Sales Tax reflects thirteen months in order to comply with GASB 34 reportin *** Sales Tax is budgeted amount and Property Tax is actual levy amount as of Oct. 1, 2003. Combined Tax Total $40,000,000 $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0 1995199619971998199920002001200220032004 com Sales TaxProperty Tax 324 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ASSESSED AND ESTIMATED ACTUAL VALUE OF TAXABLE PROPERTY LAST TEN FISCAL YEARS Certified Assessed ValueTotalGain (Loss) CertifiedFinalTax Ratein Final FiscalRealPersonalAssessedAssessedPer $100Value Over (1) Value YearPropertyPropertyValue *ValuationPrior Year 19931,533,929,030$ 325,667,239$ 1,859,596,269$ 1,875,109,346$ $ -1.96%0.74790 19941,598,557,980$ 344,486,297$ 1,943,044,277$ 1,975,426,752$ $ 5.35%0.56090 19951,649,535,236$ 370,223,523$ 2,019,758,759$ 2,047,819,765$ $ 3.66%0.54090 19961,720,506,423$ 394,807,571$ 2,115,313,994$ 2,169,892,097$ $ 5.96%0.52840 19971,869,034,612$ 415,092,754$ 2,284,127,366$ 2,326,880,444$ $ 7.23%0.51315 19981,989,440,482$ 358,758,416$ 2,348,198,898$ 2,455,921,130$ $ 5.55%0.50815 19992,199,215,704$ 450,904,790$ 2,650,120,494$ 2,711,322,093$ $ 10.40%0.50815 20002,425,631,979$ 634,004,754$ 3,059,636,733$ 3,108,068,750$ $ 14.63%0.52815 20012,816,635,320$ 550,656,705$ 3,367,292,025$ 3,434,258,870$ $ 10.49%0.54815 20023,017,648,478$ 685,764,037$ 3,703,412,515$ 3,756,343,085$ $ 9.38%0.54815 20033,419,768,585$ 622,434,286$ 4,042,202,871$ 4,042,202,871$ **$ 7.61%0.54815 (1) Denton Central Appraisal District * The Final Assessed Value includes supplements for each fiscal year through September 30. ** Value of supplementals not yet available. Source: Certified Appraisal Roll 325 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES MAJOR EMPLOYERS Approximate Number of Employer*DescriptionEmployees University of North TexasEducation Facility6,995 Denton Independent School DistrictEducation System2,000 Peterbilt MotorsDiesel Trucks1,700 Denton State SchoolMHMR Facility1,380 Denton County (in Denton)County Government1,225 City of Denton Municipal Government1,100 Texas Woman's UniversityEducation Facility1,000 Boeing ElectronicsMilitary and Commercial Electronics900 Denton Regional Medical CenterHospital/Health Care850 Federal Emergency Management AgencyCall Center800 Denton Community HospitalHospital/Health Care575 Victor Equipment CompanyWelding Equipment Manufacturing470 Sally Beauty SupplyCorporate Office400 Anderson MerchandisersPackaging/Warehouse350 CBS Mechanical Construction Services300 JostensClass Rings270 Vacation Tour & TravelCall Center260 Acme BrickBrick/Tile Manufacturer250 General Telemarketing, Inc.Call Center250 VerizonTelecommunications230 Wells FargoBanking212 Morrison MillingFlour/Grain Mill200 Russell-Newman ManufacturingLadies Lingerie180 Tetra PakAseptic Packaging150 The Infinity PartnersJet Interior Manufacturing147 Safety-KleenRecycled Solvent/Blended Fuels140 United Copper IndustriesCopper Wire Manufacturer138 Denton Publishing CompanyDaily Newspaper111 NuconSteelFraming Design/Manufacturing102 SCI EnclosuresPlastic Molding102 Ben E. Keith BeersDistribution Center100 Mayday ManufacturingAerospace Machined Parts100 Source: Office of Economic Development, Denton Chamber of Commerce, January 2003. * Retail employers not included. 326 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES POPULATION TREND ANALYSIS YearPopulation 195021,345 196026,844 197039,874 198048,063 199066,270 199166,470 199266,902 199367,422 199468,650 199569,550 199670,450 199771,450 199873,050 199975,300 200082,976 200187,227 200291,588 200396,168 2004100,976 Population Growth Trend 120,000 100,000 80,000 60,000 40,000 20,000 0 1950197019901992199419961998200020022004 Note: Forecasts provided by the City of Denton Planning and Development. Department for the calendar year indicated. 327 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 328 ÐDedicated to Quality ServiceÑ Contents Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CITY OF DENTON ADOPTED CAPITAL IMPROVEMENT PROGRAM 2003 Ï 08 329 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES CAPITAL IMPROVEMENT PROGRAM 2003Ï08 The 2003Ï08 Capital Improvement Program (CIP) represents the City's five-year plan for development. The Capital Improvement Program is reviewed each year to reflect changing priorities and provides a framework for identifying capital requirements, impact of capital projects on operating budgets, scheduling, and coordinating related projects. The Capital Improvement Program has two primary components. First is the General Government CIP, which represents projects that are non-utility related such as streets, parks, airport, and General Government facilities. Typically, these projects will be funded via general obligation bonds, certificate of obligation bonds, or other financing methods. Second is the Utility CIP, which represents projects that benefit the City's enterprise funds such as Electric, Water, Wastewater, and Solid Waste, and other functions such as Fleet Services and Communications. Typically, these projects will be funded via revenue bonds or other methods. The Capital Improvement Program budget is prepared after a public hearing is held to receive input from the community. In addition to the public hearing, the City Council attends a budget workshop to give staff direction regarding their priorities for capital improvements. The public hearing, the results of the budget workshop, and the criteria below all serve as the basis for staff to prepare CIP requests. 1. Public safety, health and life; 2. Service demands; 3. Legal requirements, liability or mandate; 4. Quality and reliability of current service level; 5. Economic growth and development; 6. Recreational, cultural, and aesthetic value; 7. Funding ability; and 8. Operating budgets. Once requests are prepared, the General Government requests are presented to the City Manager and then to the Planning and Zoning Commission for their approval and recommendation to City Council. Utility requests are presented to the Public Utilities Board for approval, which are then forwarded to City Council for approval. The adopted 2003Ï08 Capital Improvement Program is summarized in the following pages. 330 ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES CAPITAL IMPROVEMENT PROGRAM 2003-08 February 11Budget workshop. March 26Budget kick-off Ð Operating and Capital Improvement Program(CIP). July 23Planning & Zoning Commission considers a recommendation garding the Capital Improvement Program. to City Council re July 25Certified appraisal roll from Denton Central Appraisal District. July 31Capital Improvement Program presented to City Council. August7City Council budget workshop. August 19Public hearing on budget and Capital Improvement Program. September 2City Council adopts Capital Improvement Program. 331 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY GENERAL GOVERNMENT CAPITAL IMPROVEMENT PROGRAM 2003Ï08 CAPITALIMPROVEMENTPROGRAM(CIP)SUMMARY The 2003Ï04 year of the General Fund five-year CIP includes various transportation, airport, and facility projects. The decision to propose and ultimately build any capital project must consider the impact that the capital project will have on the operating budget. The operating impact of any capital project included in the CIP has been evaluated, and where necessary, resources were included in the Operating Budget to accommodate any associated expenses. 1. Airport Airport Ï This project includes funding for grants to design and build an airport terminal building at the Denton Airport and to complete the purchase of the right-of-way for the runway extension. 2. Transportation FM 2181 Ï This project is to fund design plans to expand FM 2181 between I35-E and the Corinth city limits. This project is a partnership with Denton County and Texas Department of Transportation (TXDOT). Miscellaneous Paving Ï This project is to provide funding for street connections needed to promote north/south and east/west arteries in the city of Denton. Spencer Road Ï This project is to rebuild Spencer Road between Colorado Boulevard and Loop 288. Spencer Road is going from a residential street to a collector street with centerline markings, and turn lanes where needed to provide additional access to a new shopping development located on the corner of Loop 288 and Spencer Road. This is a joint project with Denton Crossing Development. State School Road Ï This is the first phase of the project, and the allocated funds are for the purchase of right-of-way for a connector from Wind River Lane to State School Road. Funding for this road is going to be a joint project utilizing a federal grant through the North Central Texas Council of Governments (NCTCOG), developer participation, and the City. 3. Public Safety Public Safety Training Facility Ï This project is to purchase land and design a Fire Department training facility. The Police Department has bond money available to renovate the existing firearms facility. The Fire and Police Departments are looking into the possibility of locating a site where both a fire training facility and a future firearms facility could be located. Jail Expansion Ï This project involves the improvement of the existing jail facility at the Police Department. This includes enhancing the security of the facility, providing additional secure cell space and holding facilities, and installing a closed-circuit camera system. 332 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES OPERATIONS & MAINTENANCE COSTS ASSOCIATED WITH THE CAPITAL IMPROVEMENT PROGRAM PROJECTS COMPLETED AS OF SEPTEMBER 30, 2003 1. Central Fire Station This facility is quite a bit larger than the old facility. To cover the additional operations and maintenance costs associated with the new building, the budget for the Fire Department was increased to cover the increase in utilities, janitorial expenses, and other associated expenses. 2. North Branch Library This new facility was staffed using existing personnel from our main library. The main library was then closed for renovations. Because we were able to transfer the existing operations of the main library to the new North Branch Library, we were able to minimize the operations and maintenance impact to this yearÔs budget. The new library is a larger facility so their budget was increased to cover the increase in utilities, janitorial expenses, and other associated expenses. 3. Parks We have increased the number of parks and acreage over the last three years. In September of 2000, there were 17 parks with 874 acres. As of September of 2003, there are 30 parks with 1,144 acres. To cover the operations and maintenance associated with the addition of 270 acres of parks, the Park Maintenance budget was increased to cover the addition of 5 people, associated equipment, and materials needed to maintain the additional parks. PROJECTS PROJECTED TO BE COMPLETED AS OF SEPTEMBER 30, 2004 1. Jail Expansion Funds are budgeted in the 2004Ï05 budget for the operations and maintenance costs associated with the expansion of this facility. 2. Emily Fowler Renovation Once this project is complete, some of the staff that moved to the new North Branch Library will move back to this facility. Funds are budgeted in the 2004Ï05 budget for the operations and maintenance costs associated with the renovation of this facility. 333 ÐDedicated to Quality ServiceÑ CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM GENERAL GOVERNMENT EXISTING AUTHORIZED YEARDIV./DEPT.PROJECT NAMEBONDSUNISSUED 2003-04TransF.M. 2181 (Teasley Lane)$ --$ 2003-04TransMiscellaneous Paving -- 2003-04TransSpencer Rd.- - 2003-04TransState School Rd.- - 2003-04Misc.Miscellaneous CIP - - g Facility- - 2003-04Build/EquipTrainin t -- 2003-04Build/EquipAirpor 2003-04Build/EquipJail Expansion- - TOTAL$ --$ g$ --$ 2004-05TransMiscellaneous Pavin 2004-05Build/EquipFire Station 7- - 2004-05Build/EquipFacility Improvements- - s -- 2004-05TransStreet & Airport Improvement 2004-05ParksPark Development- - 2004-05Build/EquipFacility Improvements- - L$ --$ TOTA s$ --$ 2005-06TransStreet & Airport Improvement 2005-06ParksPark Development- - 2005-06Build/EquipFacility Improvements- - L$ --$ TOTA s$ --$ 2006-07TransStreet & Airport Improvement 2006-07ParksPark Development- - 2006-07Build/EquipFacility Improvements- - L$ --$ TOTA s$ --$ 2007-08TransStreet & Airport Improvement 2007-08ParksPark Development- - 2007-08Build/EquipFacility Improvements- - L$ --$ TOTA gation, fund balance, and General Fund resources *Includes certificates of obli 334 "Dedicated to Quality Service" CITY OF DENTON, TEXAS Contents ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM GENERAL GOVERNMENT TOTAL REQUIREDAIDTOTAL UNAUTHORIZEDCITYINPROJECT UNISSUEDOTHER *FUNDINGCONST.COSTS $ 2,700,00-$ 2,700,000$ -0$ 2,700,00$ 0 900,000- 900,000 - 900,000 1,100,00- 1,100,000 -0 1,100,00 0 189,000- 189,000 - 189,000 3,111,000 -0 3,111,00 0 3,111,00- 2,300,000 -0 2,300,00 0 2,300,00- 700,000- 700,000 - 700,000 500,000- 500,000 - 500,000 $ 11,500,000$ -0$ 11,500,00$ 0 $ 11,500,00- $ 750,000-$ 750,000$ -$ 750,000$ 3,250,000 -0 3,250,00 0 3,250,00- 1,000,000 -0 1,000,00 0 1,000,00- -0 2,500,00 -0 2,500,00 0 2,500,00 -0 1,250,00 -0 1,250,00 0 1,250,00 -0 1,250,00 -0 1,250,00 0 1,250,00 $ 5,000,000$ 10,000,000$ -0$ 10,000,00$ 0 5,000,00 $ -0$ 2,500,00$ -0$ 2,500,00$ 0 2,500,00 -0 1,250,00 -0 1,250,00 0 1,250,00 -0 1,250,00 -0 1,250,00 0 1,250,00 $ -0$ 5,000,00$ -0$ 5,000,00$ 0 5,000,00 $ -0$ 3,000,00$ -0$ 3,000,00$ 0 3,000,00 -0 1,500,00 -0 1,500,00 0 1,500,00 -0 1,500,00 -0 1,500,00 0 1,500,00 $ -0$ 6,000,00$ -0$ 6,000,00$ 0 6,000,00 $ -0$ 3,000,00$ -0$ 3,000,00$ 0 3,000,00 -0 1,500,00 -0 1,500,00 0 1,500,00 -0 1,500,00 -0 1,500,00 0 1,500,00 $ -0$ 6,000,00$ -0$ 6,000,00$ 0 6,000,00 335 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM TECHNOLOGY SERVICES EXISTING AUTHORIZED YEARDIV./DEPT.PROJECT NAMEBONDSUNISSUED 2003-04TechTech Plan II-$ -$ TOTAL$ --$ *Includes certificates of obligation, fund balance, and General Fund resources 336 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM TECHNOLOGY SERVICES TOTAL REQUIREDAIDTOTAL UNAUTHORIZEDCITYINPROJECT UNISSUEDOTHER *FUNDINGCONST.COSTS $ 1,000,00-$ 1,000,000$ -0$ 1,000,00$ 0 $ 1,000,00-$ 1,000,000$ -0$ 1,000,00$ 0 337 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES EXECUTIVE SUMMARY UTILITIES CAPITAL IMPROVEMENT PROGRAM 2003Ï08 CAPITALIMPROVEMENTPROGRAM (CIP)SUMMARY The fiscal year 2003Ï08 Utilities department CIP totals $204.122 million as compared to $195.099 million in the 2002Ï07 CIP. The 2003Ï08 CIP reflects increases in the Electric and Solid Waste CIPs and decreases for Water and Wastewater CIPs as compared to the 2002Ï07 CIPs. A comparison of the 2003Ï08 and 2002Ï07 CIPs, by department, is shown below: FY 2003Ï08 FY 2002Ï07 Electric $ 89.150 million $ 75.198 million Water 54.889 million 55.364 million Wastewater 50.650 million 57.503 million Solid Waste 9.333 million 7.034 million Utilities Ï Total $204.022 million $195.099 million The increase in Electric is the result of continued system expansion and improvements due to growth within the service area. WaterÔs CIP is proposed to decrease overall for FY 2003Ï08 by $475,000. Though waterline replacements have increased by $2.3 million, a portion of the utility relocations along state highways has been completed to reduce the overall CIP. Several major projects completed in 2003, including inflow/infiltration projects of $4.05 million and various system upgrades of $4.78 million, have reduced the Wastewater CIP for FY 2003Ï08. The increase in Solid Waste is driven by proposed landfill cell development of $1.74 million in FY 2008 of the five-year proposed CIP. MAJOR PROGRAMS/PROJECTS Ð 2003Ï08 CIP 1.Electric System The 2003Ï2008 CIP funds ongoing upgrades to the electric system infrastructure, including improvements to substations and the transmission and distribution systems. 2. Booster Pump Stations The CIP includes $5.6 million for the construction of two new booster pump stations. The design of the southwest booster pump station is complete, and construction will start in 2004. Construction costs are estimated at $3.2 million. This project was originally in the 2002Ï03 CIP. This booster pump station will provide water service to new developments located in the southwestern portion of Denton and includes portions of Country Lakes North and Hillwood and all of Robson Ranch. A new booster pump station to provide expanded service to the northwest portion of Denton is also included in the CIP with $0.3 million included in FY 2007 for design and $ 2.1 million included in FY 2008 for construction. 3. Water Regulatory Disinfection Modification The CIP includes $5.4 million to install improved disinfection system facilities at the Lake Lewisville water treatment plant. Completion is scheduled for 2006. This project addresses expected Environmental Protection Agency (EPA) rules affecting disinfection process and 338 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES EXECUTIVE SUMMARY (continued) disinfection by-product levels. Funding levels may change if the regulatory requirements change. 4. Elevated Storage Tanks The five-year CIP includes $3.8 million for two new elevated storage tanks. A 2.5 million- gallon elevated storage tank is planned for the middle pressure plane in southwest Denton at a project cost of $2.6 million, and a 1.0 million-gallon elevated storage tank for the southwest pressure plane near Robson Ranch is scheduled for construction in 2007 at a cost of $1.1 million. The demolition of the Peach Street tank is scheduled for 2005 at a cost of $0.1 million. 5. Water Distribution System Upgrade The CIP includes $7.8 million for the replacement and addition of water transmission and distribution lines. Many of the new transmission mains will serve as the main feeders from Lake Ray Roberts Water Treatment Plant for the western and southern parts of the city. 6. New Water Reclamation Plant The CIP includes $12.35 million for new water reclamation plant construction. In FY 2004, $350,000 has been budgeted for an interim package plant in the Clear Creek/Milam Creek basin. A permanent plant is scheduled to be built in FY 2006 at a cost of $6 million in the Clear Creek/Milam Creek basin. Another new plant in the Hickory Creek basin is scheduled to be designed in FY 2006 and constructed in FY 2007 at a cost of $6 million. 7. Wastewater Infiltration/Inflow Projects Funding of $3.3 million is included for various repair, improvement, and upgrade projects to support the infiltration/inflow (I/I) program. The projects address I/I associated with the Middle and Eastern Pecan Creek sanitary sewer basins and the Hickory Creek basin. 8. State Highway Relocations The Water and Wastewater CIPs include $17.1 million to relocate water and sewer lines along Texas Department of TransportationÏrelated highway expansion projects in 2003 to 2007. Water line relocation costs account for $8.9 million, while wastewater line relocation costs total $8.2 million. 9. Drainage Projects The Wastewater portion of the CIP includes $7.3 million for various drainage projects. Included in the CIP is funding for the recommendations from the watershed/drainage master plan. This plan has identified drainage improvement needs and opportunities and has been incorporated in the long-range capital improvements plan. 10. Solid Waste Landfill Construction Development of a new landfill cell (3A), landfill and transfer improvements, and Final Cover for Phases 1 and 2 is scheduled in the CIP at an estimated cost of $4.7 million. Engineering design of Phase 3A begins in 2005 with construction scheduled in 2006 at a cost of $2.2 million. 339 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES UTILITIES EXECUTIVE SUMMARY (continued) 11. Methane Collection Facility A methane collection facility is scheduled for engineering and design in 2004, with construction in 2006, totaling $810,000. The methane gas will be collected from the Denton landfill for use as an energy source. 12. Solid Waste Container Improvements/Upgrades The five-year CIP contains $1.270 million to replace and add the necessary containers to support continued city growth for residential, commercial, and recycling collections. 13. Capital Construction Reserves The five-year CIP continues to maintain approximately $1.1 million per year in capital construction contingency reserves in Electric, Water, Wastewater, and Solid Waste. These reserves will only be used to address unforeseen capital requirements, and the financial plan is to replace any contingency funds used with net income earned each year. 340 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 341 ÐDedicated to Quality ServiceÑ Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM ELECTRIC UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS *CATEGORY2003-04 1Automated Meter Reading$249,624 g Construction300,000 3Buildin 4Capital Construction Reserve500,000 7Communications Equipment1,481,000 8Contingency310,000 13Distribution Substations3,509,000 14Distribution Transformers710,000 gineering296,925 18En 19Feeder Extensions & Improvements4,791,876 23Meters480,806 24Miscellaneous5,000 25New Residential & Commercial2,783,979 28Over-to-Under Conversions350,000 ghting852,631 40Street Li 43Tools & Equipment55,000 45Transmission Lines4,789,000 46Transmission Substation4,854,000 TOTAL26,318,841$ Utility Bonds$25,451,841 Revenue 867,000 Grand Total26,318,841$ *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 342 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM ELECTRIC UTILITY CASH REQUIREMENTS 2004-052005-062006-072007-08TOTAL $ 203,000201,000$ 205,000$ 207,000$ 1,065,624$ -175,000 500,000 - 975,000 500,000500,000 500,000 500,000 2,500,000 627,0001,117,000 807,000 2,575,000 6,607,000 310,000310,000 310,000 310,000 1,550,000 2,174,000108,000 33,000 - 5,824,000 880,000840,000 904,528 804,000 4,138,528 492,459469,009 517,082 542,936 2,318,411 3,371,6504,440,875 3,565,650 3,638,150 19,808,201 494,000487,000 510,000 519,000 2,490,806 5,2005,100 5,300 5,400 26,000 3,424,2853,294,477 3,560,650 2,815,200 15,878,591 350,000350,000 350,000 350,000 1,750,000 864,200930,483 1,041,509 843,250 4,532,073 55,00055,000 55,000 35,000 255,000 1,686,0003,590,000 2,466,000 1,686,000 14,217,000 240,000- - 120,000 5,214,000 $ 15,676,794$ 15,330,714$ 14,950,9369$ 89,150,23$ 4 16,872,94 $ 14,809,59416,005,844$ 14,470,419$ 14,110,536$ 84,848,234 867,200867,100 860,300 840,400 4,302,000 $ 15,676,794$ 15,330,714$ 14,950,9369$ 89,150,23$ 4 16,872,94 343 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM WATER UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS *CATEGORY2003-04 2Booster Station3,166,800$ 4Capital Construction Reserve250,000 7Communications Equipment50,000 10Development Plan Water Lines250,000 12Distribution System Upgrade3,975,000 17Elevated Storage2,625,000 20Field Services Replacement1,416,066 24Miscellaneous130,000 29Oversize Lines370,000 gulatory Disinfection Modifications- 35Re 36Replace Lines- ghway Relocations5,385,000 38State Hi 42Taps, Fire Hydrants, Meters986,301 43Tools & Equipment30,000 48Plant Improvements225,000 $ 7 18,859,16 Utility Bonds$13,324,800 Revenue 5,295,291 Aid In Construction 239,076 Grand Total18,859,16$ 7 *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 344 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM WATER UTILITY CASH REQUIREMENTS 2004-052005-062006-072007-08TOTAL $ --$ 291,000$ 2,107,800$ 5,565,600$ 250,000250,000 250,000 250,000 1,250,000 25,00050,000 25,000 25,000 175,000 250,000250,000 250,000 250,000 1,250,000 371,0001,120,000 1,772,000 626,312 7,864,312 375,000982,000 1,115,000 - 5,097,000 1,453,0861,431,664 1,559,785 1,622,683 7,483,284 -- - - 130,000 200,000200,000 200,000 200,000 1,170,000 5,050,000300,000 - - 5,350,000 15,000- 15,000 - 30,000 3,482,0002,059,162 - - 10,926,162 1,053,3611,019,322 1,087,482 1,127,057 5,273,523 10,00024,000 10,000 25,000 99,000 1,995,000580,000 275,000 150,000 3,225,000 $ 14,529,448$ 6,850,267$ 6,383,857$ 54,888,8812$ 8,266,14 $ 9,586,0003,473,352$ 3,398,000$ 2,457,800$ 32,239,952$ 4,686,2824,544,851 3,185,516 3,645,964 21,357,904 257,165247,945 266,751 280,088 1,291,025 $ 14,529,448,266,148$ 6,850,267$ 6,383,857$ 54,888,8812$ 345 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM WASTEWATER UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS *CATEGORY2003-04 4Capital Construction Reserve250,000$ 5Collection System Upgrade1,545,000 10Development Plan Sewer Lines250,000 16Drainage Improvements2,095,000 20Field Services Replacement- 21Infiltration/Inflow2,450,800 22Liftstation Improvements156,000 24Miscellaneous22,000 26New WW Plant/Trans Lines350,000 29Oversize Lines200,000 36Replace Lines201,170 ghway Relocations4,764,325 38State Hi 42Taps, Fire Hydrants, Meters173,340 43Tools & Equipment45,000 47Wastewater Effluent Reuse200,000 48Plant Improvements20,000 TOTALS:12,722,63$ 5 Utility Bonds$11,455,325 Revenue 1,093,970 Aid in Construction 173,340 $ 5 Grand Total12,722,63 *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 346 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM WASTEWATER UTILITY CASH REQUIREMENTS 2004-052005-062006-072007-08TOTAL $ 250,000250,000$ 250,000$ 250,000$ 1,250,000$ 2,459,0004,852,000 - - 8,856,000 250,000250,000 250,000 250,000 1,250,000 1,470,0001,580,000 1,960,000 200,000 7,305,000 -- 300,000 300,000 600,000 203,310202,030 204,675 206,105 3,266,920 -1,777,000 - - 1,933,000 102,000150,000 185,000 157,500 616,500 7,700,000- 4,300,000 - 12,350,000 200,000200,000 200,000 200,000 1,000,000 209,575205,285 214,055 218,725 1,048,810 2,578,000842,020 - - 8,184,345 201,115187,135 215,265 229,600 1,006,455 10,000140,000 24,000 45,600 264,600 200,000200,000 200,000 200,000 1,000,000 162,551200,000 165,928 169,405 717,884 $ 15,995,55111,035,470$ 8,468,92$ 2,426,9353$ 50,649,51$ 4 $ 14,479,0009,031,020$ 6,610,000$ 600,000$ 42,175,345$ 1,315,4361,817,315 1,643,658 1,597,335 7,467,714 201,115187,135 215,265 229,600 1,006,455 $ 15,995,5510$ 8,468,92$ 2,426,9353$ 50,649,51$ 4 11,035,47 347 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM SOLID WASTE UTILITY CASH REQUIREMENTS GROUP ASSIGNMENT NUMBERS *CATEGORY2003-04 6Commercial Collection130,000$ 11Disposal/Landfill260,000 34Recycling 105,000 37Residential Collection110,000 43Tools & Equipment- 48Plant Improvements150,000 $ 755,000 Utility Bonds$575,000 Revenue 100,000 Aid in Construction 80,000 $ 0 Grand Total755,00 *GROUP ASSIGNMENT (GA) NUMBERS are used for identification of CIP Projects by major category of expense. 348 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES ADOPTED 2003-08 CAPITAL IMPROVEMENT PROGRAM SOLID WASTE UTILITY CASH REQUIREMENTS 2004-052005-062006-072007-08TOTAL $ 130,000130,000$ 130,000$ 130,000$ 650,000$ 2,580,000970,000 700,000 1,838,000 6,348,000 107,000105,000 116,500 121,500 555,000 110,000110,000 110,000 110,000 550,000 -540,000 540,000 - 1,080,000 -- - - 150,000 $ 2,927,001,855,000$ 1,596,500$ 2,199,500$ 9,333,000$ 0 $ 2,747,0001,675,000$ 1,406,500$ 1,609,500$ 8,013,000$ 100,000100,000 100,000 100,000 500,000 80,00080,000 90,000 490,000 820,000 $ 2,927,000$ 1,596,500$ 2,199,500$ 9,333,000$ 0 1,855,00 349 "Dedicated to Quality Service" Contents CITY OF DENTON, TEXAS ANNUAL PROGRAM OF SERVICES 350 ÐDedicated to Quality ServiceÑ Contents Contents