Loading...
The URL can be used to link to this page
Your browser does not support the video tag.
18-1231
• '' 1 ' #' i i ' •' R � • • � • . : . . � � 1� I ,. � � �� � � � ', � � ..... � # R ' � ' � � r �.' � �:... � :,. �' ,, .. � � f � � . ., � � '�, ��; � . � ', �. � ���..� 1 ��: 7 ( f � � � 1 : � ��� � \ 1 � � � '�,,.. � A f�� � �'� � 1 1 ��. � (. �:�, ■ I ♦.. ���. � �', 1 � �� ��,, ♦ � ��. � � '�� . ��, � �' ���: . ♦ '�. .�,.. � ���..... � � �. [. � . ,:... � ,. .. * �� �� :. � .. ��. ., . . .. !.#. '•.I . # �. • � I! •� .R• ! � !� . � � :� !� � � , .,.. � # ! � ..,,, #. :R l � . . � � ���. � �� �. I 1 ..., � � ... l �' �� .. ��' ...: �,� ., � . :� � •... ��.. � ',, . .:� � . , 1 �' .,.. . . � ..,, .. . .. � � *' � � ��...... � , •.. � ''. ., ��. I�' ' #; . ♦ � � � ! • •' • ' # • r ' ' !' • � � � ! '� s';; 11 � � � • . ! �` • . , � ' ! f . . w ` ' . • + . . � � � .� . . .• r • � �' � '� , • •" " ► * j . � ;- � " " + � - :. ' � � " � � " � " ' � � � � ' . � � . * • * � . • ! • " � �' ! �' ' • �` � � . � s��' •' � �' •� • '�; ' • �'� -� � - < '� �' � ' � ' ���, ��- . .,�. �" •'# . " � '! •' �' �• ' � � < � � � ��" • �. '� # �� � � ' �' � � -;`� � •. !' ! !'' ' � � �„:� + ' �; + . • • ' • ' � � • � ; • ' ' ' , � • • i f WHEREAS, the City desires to implement a combined wide-area, multi-site digital trunked simulcast radio system that is compliant with P-25 interoperability standards; and . , . # �. . � � . . . .*� • . •- + . -� . � * .. � -•• . -, . � - - - , .• .. _ � - � . • w �- . + + �- � � . • - - . � � . � . , � . � - r r .• �, - ,.- . , � .� w � . . . # . • � �-� - ; �+- � - .�• �r . � ♦ • � r- -r w . , .♦ . .- , - • . •r w - - .�•• -•, w � _� .� . _ # .' •. i ._.. � .. . ... .. � �� , . 1 .. . � �: R � � ��.. � � ���� � ' �. �. .. . � � � .; � �.. ,. � � -' �.. - � � � �' �: � � -' �� � . "� .;.� ' ••..�:.. �.�,� . .� � .; . .�.� � �,��� .��.. FILE NUMBER 6832 VENDOR H-GAC/Motorola Solutions, Inc AMOUNT $7,698,901 SECTION 2. By the acceptance and approval of the above numbered items set forth in the referenced file, the City accepts the offer of the persons submitting the bids to the H-GAC for such items and agrees to purchase the materials, equipment, supplies, or services in accordance with the terms, conditions, specifications, standards, quantities and for the specified sums contained in the bid documents and related documents filed with the H-GAC, and the purchase orders issued by the City. SECTION 3. The City Manager or his designated representative is hereby authorized to execute the System Purchase Agreement (Radio Systems with Lifecycle Support Plan) under File 6832; and the terms, conditions, specifications and standards contained in the System Purchase Agreement, quantities and specified sums contained in the City's purchase orders, and related documents herein are approved and accepted. SECTION,4. The City Council of the City of Denton, Texas hereby expressly delegates the authority to take any actions that may be required or permitted to be performed by the City of Denton under File 6832 to the City Manager of the City of Denton, Texas, or his designee, SECTION 5, The City Council of the City of Denton, Texas hereby expressly delegates the authority to negotiate and execute an agreement or memorandum of understanding with Denton County, the City of Lewisville, and/or any another party to authorize combined coverage testing and interoperability of the radio systems to the City Manager of the City of Denton, Texas, or his designee. SECTI ON 6. By the acceptance and approval of the above enumerated items, the City Council hereby authorizes the expenditure of funds therefor in the amount and in accordance with the approved bids. SECTION 7�� That this ordinance shall become effective immediately upon its passage and approval. The motion to approve this ordinance was made by bY � �� � .� �..�..........�W� � � the ����������rit������t� �_������� �".��� �,��a,� Mayor Chris Watts: Gerard Hudspeth, District 1 Keely G. Briggs, District 2: Don Duff, District 3: �����"� m° '°��^��m��°����°�� and seconded ordinance was passed and approved by the Aye Nay � � � Abstain Absent John Ryan, District 4: Deb Armintor, At Large Place 5: �` Paul Meltzer, At Large Place 6: 6'r��`�t�C� ��f�� �N'1�i�����;N.� tN�i� t1�� �����„�� cl��� c�l .......,�r,���.� ..�' � �------ , ���1�. ��.����� �� . �,o� � � ��. � °'��� , � � " � _ . s M � � --- � �.... � ��°�� � �.. ` :C �f� 1i�" T , AYOR ATTEST: JENNIFER WALTEIZS, CITY SECRETARY : APPROVED AS TO LEGAL FORM: AARON LEAL, CITY ATTORNEY �w.� � ��'' //i %// ���"t,.�?w � �i ! �r � BY: � - ':�^ � � .,,�. . � ,.� DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 5ƚĭǒƭźŭƓ /źƷǤ /ƚǒƓĭźƌ ƩğƓƭƒźƷƷğƌ /ƚǝĻƩƭŷĻĻƷ CźƌĻ bğƒĻ tǒƩĭŷğƭźƓŭ /ƚƓƷğĭƷ /źƷǤ /ƚǒƓĭźƌ ğƩŭĻƷ 5ğƷĻ tźŭŭǤ .ğĭƉ hƦƷźƚƓ /ƚƓƷƩğĭƷ 9ǣƦźƩğƷźƚƓ hƩķźƓğƓĭĻ DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 89 CITY OF DENTON, TEXAS JULY 20, 2018 CITY OF DENTON SIMULCAST CELL AND DISPATCH UPGRADE DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 TABLE OF CONTENTS Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SECTION 1 SYSTEM DESCRIPTION 1.1INTRODUCTION 1.2PROPOSED SITE LOCATIONS Motorola Solutions Confidential Restricted System Description 1-1 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.3INFRASTRUCTURE SYSTEM DESCRIPTION 1.3.1ASTRO 25 IP Simulcast Subsystem 1.3.2IP Simulcast Prime Site 1-2 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.3.3McKenna Tower Simulcast Remote RF Site 1.3.4EOC Tower Simulcast Remote RF Site Motorola Solutions Confidential Restricted System Description 1-3 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.4DISPATCH CENTER 1.4.1City of Denton MCC 7500 Dispatch Console 1-4 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.4.2Police Department Dispatch Site 1.4.3Operations Dispatch Site Motorola Solutions Confidential Restricted System Description 1-5 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.5NETWORK TRANSPORT 1.6SPARES 1.6.1Prime/RF Site Spares 1.6.2MCC 7500 Console Spares 1-6 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.7ASTRO 25 IP 1.7.1System/Network Management Motorola Solutions Confidential Restricted System Description 1-7 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.7.1.1Unified Event Manager 1-8 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Supervision Synchronization Northbound Interface (NBI) Motorola Solutions Confidential Restricted System Description 1-9 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.7.1.2Unified Event Manager Enhanced Navigation 1.7.1.3Unified Network Configurator 1-10 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.7.1.4Radio Control Manager Motorola Solutions Confidential Restricted System Description 1-11 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.7.1.5Provisioning Manager 1-12 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.7.1.6ZoneWatch 1.7.1.7Computer Aided Dispatch Interface (CADI) Motorola Solutions Confidential Restricted System Description 1-13 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.8MCC7500 COMPONENTS DESCRIPTION 1-14 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.8.1MCC 7500 System Features 1.8.2Proven Graphical User Interface Motorola Solutions Confidential Restricted System Description 1-15 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.8.3Centralized Network Configuration and Fault Management 1.9DISPATCH CONSOLE HARDWARE 1-16 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.9.1Operator Position Components Motorola Solutions Confidential Restricted System Description 1-17 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1-18 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.9.2Remote Site Router 1.9.3Site LAN Switch Motorola Solutions Confidential Restricted System Description 1-19 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.9.4APX 7500 Consolette 1-20 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.10ASTRO 25 SIMULCAST 1.10.1Simulcast Sites Motorola Solutions Confidential Restricted System Description 1-21 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.11RF SITE COMPONENTS 1.11.1GCP 8000 Site Controller 1.11.2GCM 8000 Comparator 1.11.3GTR 8000 Station 1-22 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.11.4Remote Site Router 1.11.5Site LAN Switch 1.11.6GGM 8000 Gateway Motorola Solutions Confidential Restricted System Description 1-23 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1-24 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.11.7Frequency Reference 1.11.8GTR 8000 Expandable Site Subsystem Motorola Solutions Confidential Restricted System Description 1-25 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.12INTELLIGENT MIDDLEWARE (IMW) SOLUTION 1-26 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.13ENHANCED DATA 1.14ARCHIVING INTERFACE SERVER (AIS) 1.15APX RADIO MANAGEMENT AND PROGRAMMING Motorola Solutions Confidential Restricted System Description 1-27 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.16WAVE SOLUTION 1-28 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.16.1WAVE 5000 Components Motorola Solutions Confidential Restricted System Description 1-29 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1-30 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.17HVAC AND POWER REQUIREMENTS 1.17.1McKenna Tower Prime Site MAXMAX DESCRIPTIONACWattsBTU GCP800001615 180 GCP800002615 180 GCMCH1B&2B615 180 GCMCH3B&4B615 180 GCMCH5B&6B615 180 GCMCH7B&8B615 180 GCMCH9B&10B615 180 GCMCH11B&12B615 180 GCMCH13B&14B615 180 PRIMELANSW0182 24 PRIMELANSW0282 24 PRIMEBKHLSW0182 24 PRIMEBKHLSW0282 24 PRIMEGTWY01134 39 PRIMEGTWY02134 39 SITEACCSGTWY02134 39 SITEACCSGTWY04134 39 TRAK01410 120 SDM30000168 20 ACX1100RTR0180 23 ACX1100RTR0280 23 7037 2061 1.17.2McKenna Tower RF Site MAXMAX DESCRIPTIONACWattsBTU/hr GTR800001ESS310010583 GTR800002ESS310010583 GTR800003ESS310010583 SITEGTWY01 134 39 SITEGTWY02 134 39 ACX1100RTR0180 23 ACX1100RTR0280 23 SDM30000168 20 20KVA/18KWUPS017965 β 20KVA/18KWUPS027965 β *MaxLoad 48176 9445 Motorola Solutions Confidential Restricted System Description 1-31 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.17.3EOC Tower RF Site MAXMAX DESCRIPTIONACWattsBTU/hr GTR800001ESS310010583 GTR800002ESS310010583 GTR800003ESS310010583 SITEGTWY01 134 39 SITEGTWY02 134 39 SDM30000168 20 ACX1100RTR0180 23 ACX1100RTR0280 23 32246 9445 1.17.4Police Dispatch Backroom MAXMAX DESCRIPTIONACWattsBTU/hr APXVHFCONSOLETTE267 912 APX7/800CONSOLETTE01267 912 APX7/800CONSOLETTE02267 912 APX7/800CONSOLETTE03267 912 APX7/800CONSOLETTE04267 912 APX7/800CONSOLETTE05267 912 APX7/800CONSOLETTE06267 912 APX7/800CONSOLETTE07267 912 GCP800001615 180 ECCGW0139134 ECCGW0239134 DISPATCHLANSW012482 DISPATCHLANSW012482 DISPATCHGTWY0139134 DISPATCHGTWY0239134 7500_OPAIS01475 1,620 7500_OPAISVPM01120 410 CENLANSW012482 CENGTWY0139134 FIREWALL0163215 IMWSRVR017502559 ACX1100RTR0123 80 ACX1100RTR0223 80 4039 13787 1-32 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.17.5Operations Dispatch Backroom MAXMAX DESCRIPTIONACWattsBTU/hr GCP800001615 180 DISPATCHLANSW012482 DISPATCHLANSW012482 DISPATCHGTWY0139134 DISPATCHGTWY0239134 ACX1100RTR0123 80 ACX1100RTR0223 80 354 1207 Motorola Solutions Confidential Restricted System Description 1-33 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1.18COVERAGE MAPS 1-34 System Description Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 9-Site, 3-Cell 800 MHz P25 Phase 2 Simulcast System Tiles © ArcGIS Scale 1 : 352532 Legend 95% Area round_trip Subjective 805m APX 6000 POS City of Denton, Denton County and Lewisville Simulcast Cells Portable Config: APX 6000, 3 W Tx/Rx at hip, swivel case with RSM Portable antenna: Quarter Wave Solution: City of Denton Hydra CoverageWorkspace: City of Denton Hydra CoverageDesign: Design 37 D36, All RMC Job ID: 5693526042.1.Design 37 D36, All RMC offSystem version: 20180508, N/A, 2.2.1Printed: 6/05/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Denton, TX 2-Site 800 MHz P25 Phase 2 Simulcast System Shaded Area Represents 95% Covered Area Reliability at DAQ 3.4 McKenna Park Tower # 0 EOC Tower # 0 Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri Portable On Street Round-Trip Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 0248Miles Portable Config: APX 6000, 3 W City of Denton Hydra Coverage Tx/Rx at hip, swivel case with RSM BJH376 1 in = 5 miles Portable antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.0 Design 33 04/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This map is a coverage estimate based upon the information Denton, TX provided and should be used for informational purposes only. 2-Site 800 MHz P25 Phase 2 Simulcast System Shaded Area Represents 95% Covered Area Reliability at DAQ 3.4 McKenna Park Tower # 0 EOC Tower # 0 Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri Portable On Street Inbound Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 0248Miles Portable Config: APX 6000, 3 W City of Denton Hydra Coverage Tx/Rx at hip, swivel case with RSM BJH376 1 in = 5 miles Portable antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.0 Design 33 04/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This map is a coverage estimate based upon the information Denton, TX provided and should be used for informational purposes only. 2-Site 800 MHz P25 Phase 2 Simulcast System Shaded Area Represents 95% Covered Area Reliability at DAQ 3.4 McKenna Park Tower # 0 EOC Tower # 0 Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri Portable On Street Outbound Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 0248Miles Portable Config: APX 6000, 3 W City of Denton Hydra Coverage Tx/Rx at hip, swivel case with RSM BJH376 1 in = 5 miles Portable antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.0 Design 33 04/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 City of Denton - 2-Site 800 MHz P25 Phase 2 Simulcast System 10dB Loss © OpenStreetMap contributors. Scale 1 : 337669 Legend 95% Area round_trip BER 402m APX 7000 10 dB Solution: City of Denton Hydra CoverageWorkspace: City of Denton Hydra CoverageDesign: Design 29 D25, ETJ only Job ID: 7285881585.1.Design 29 D25, ETJ onlySystem version: 20180418, N/A, 2.2.0Printed: 4/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This map is a coverage estimate based upon the information Denton, TX provided and should be used for informational purposes only. 2-Site 800 MHz P25 Phase 2 Simulcast System Shaded Area Represents 95% Covered Area Reliability at DAQ 3.4 McKenna Park Tower # 0 EOC Tower # 0 Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri Mobile Round-Trip Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 0248Miles Mobile Config: APX 6500, 35 W City of Denton Hydra Coverage Tx/Rx at roof center BJH376 1 in = 5 miles Mobile antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.0 Design 33 04/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This map is a coverage estimate based upon the information Denton, TX provided and should be used for informational purposes only. 2-Site 800 MHz P25 Phase 2 Simulcast System Shaded Area Represents 95% Covered Area Reliability at DAQ 3.4 McKenna Park Tower # 0 EOC Tower # 0 Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri Mobile Inbound Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 0248Miles Mobile Config: APX 6500, 35 W City of Denton Hydra Coverage Tx/Rx at roof center BJH376 1 in = 5 miles Mobile antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.0 Design 33 04/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This map is a coverage estimate based upon the information Denton, TX provided and should be used for informational purposes only. 2-Site 800 MHz P25 Phase 2 Simulcast System Shaded Area Represents 95% Covered Area Reliability at DAQ 3.4 McKenna Park Tower # 0 EOC Tower # 0 Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri Mobile Outbound Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 0248Miles Mobile Config: APX 6500, 35 W City of Denton Hydra Coverage Tx/Rx at roof center BJH376 1 in = 5 miles Mobile antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.0 Design 33 04/27/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This map is a coverage estimate based upon the information Denton, TX provided and should be used for informational purposes only. 9-Site, 3-Cell 800 MHz P25 Phase 2 Simulcast System On-Roads Covered Area CATP Grid Aubrey # 0 McKenna Park Tower DCSO # 0 # 0 EOC Tower # 0 Northlake # 0 Austin Ranch Kealy Tower # 0 # 0 Valley Parkway # 0 Denton City Cell # 0 Rockledge Denton_County_Cell # 0 # 0 Lewisville_Cell # 0 Portable Subjective On Street Round-Trip On-Roads Covered Area Test Grids Sources: Esri, HERE, DeLorme, USGS, Intermap, INCREMENT P, NRCan, Esri (Modified) Japan, METI, Esri China (Hong Kong), Esri Korea, Esri (Thailand), MapmyIndia, NGCC, © OpenStreetMap contributors, and the GIS User Community City of Denton Hydra Coverage 01.753.57Miles Portable Config: APX 6000, 3 W City of Denton Hydra Coverage Tx/Rx at hip, swivel case with RSM BJH376 1 in = 4 miles Portable antenna: Quarter Wave CCDTLAB-303 Hydra Stratus 2.2.1 Design 37 06/05/2018 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SECTION 2 COVERAGE ACCEPTANCE TEST PLAN 2.1OVERVIEW 2.2CATP DEFINITIONS 2.2.1Defined Test Area Wireless Communications Systems --- Performance in Noise- and Interference-Limited Situations --- Part 1: Recommended Methods for Technology Independent Performance Modeling Wireless Communications Systems --- Performance in Noise- and Interference-Limited Situations --- Part 3: Performance Verification Motorola Solutions Confidential Restricted Coverage Acceptance Test Plan 2-35 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2.2.2Channel Performance Criterion (CPC) 2.2.3Reliability 2.2.4Equipment Configurations 2-36 Coverage Acceptance Test Plan Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 APX Portable On-Street 2.2.5Outdoor Only Coverage 2.2.6CPC Pass/Fail Criterion for a Test Tile Motorola Solutions Confidential Restricted Coverage Acceptance Test Plan 2-37 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2.2.7Required Number of Test Tiles in the Defined Test Area practical 2.2.8Accessibility to Test Tiles 2-38 Coverage Acceptance Test Plan Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2.2.9Random Selection of a Test Location in Each Tile 2.2.10CPC Measurements in Each Tile 2.3RESPONSIBILITIES AND PREPARATION 2.4CATP PROCEDURES Motorola Solutions Confidential Restricted Coverage Acceptance Test Plan 2-39 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2.4.1City of Denton Baseline Coverage Testing 2-40 Coverage Acceptance Test Plan Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2.5CATP DOCUMENTATION AND COVERAGE ACCEPTANCE Motorola Solutions Confidential Restricted Coverage Acceptance Test Plan 2-41 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2-42 Coverage Acceptance Test Plan Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SECTION 3 STATEMENT OF WORK 3.1OVERVIEW 3.2ASSUMPTIONS Motorola Solutions Confidential Restricted Statement of Work 3-1 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3-2 Statement of WorkMotorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.3CONTRACT 3.3.1Contract Award (Milestone) 3.3.2Contract Administration 3.3.3Project Kickoff Motorola Solutions Confidential Restricted Statement of Work 3-3 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.4CONTRACT DESIGN REVIEW 3.4.1Review Contract Design 3-4 Statement of WorkMotorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.4.2Design Approval (Milestone) 3.5ORDER PROCESSING 3.5.1Process Equipment List Motorola Solutions Confidential Restricted Statement of Work 3-5 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.6MANUFACTURING AND STAGING 3.6.1Manufacture Motorola Solutions Fixed Network Equipment 3.6.2Manufacture Non-Motorola Solutions Equipment 3.6.3Ship to Staging (Milestone) 3.6.4Stage System 3-6 Statement of Work Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.6.5Perform Staging Acceptance Test Procedures 3.6.6Ship Equipment to Field 3.6.7CCSi Ship Acceptance (Milestone) 3.7CIVIL WORK 3.7.1Site Development at McKenna Park Site and Denton EOC sites Motorola Solutions Confidential Restricted Statement of Work 3-7 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3-8 Statement of WorkMotorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Motorola Solutions Confidential Restricted Statement of Work 3-9 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.8SYSTEM INSTALLATION 3.8.1Install Fixed Network Equipment 3-10 Statement of WorkMotorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.8.2Fixed Network Equipment Installation Complete 3.8.3Console Installation 3.8.4Console Installation Complete 3.8.5System Installation Acceptance (Milestone) 3.9SYSTEM OPTIMIZATION 3.9.1Optimize System FNE Motorola Solutions Confidential Restricted Statement of Work 3-11 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.9.2Link Verification 3.9.3Completion Criteria: 3.9.4Optimization Complete 3.10AUDIT AND ACCEPTANCE TESTING 3.10.1Perform R56 Installation Audit 3-12 Statement of Work Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.10.2Perform Equipment Testing 3.10.3Perform Functional Testing 3.10.4System Acceptance Test Procedures (Milestone) Motorola Solutions Confidential Restricted Statement of Work 3-13 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.11FINALIZE 3.11.1Cutover 3.11.2Resolve Punchlist 3.11.3Transition to Service/Project Transition Certificate 3-14 Statement of Work Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.11.4Finalize Documentation 3.11.5Final Acceptance (Milestone) 3.12PROJECT ADMINISTRATION 3.12.1Project Status Meetings Motorola Solutions Confidential Restricted Statement of Work 3-15 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 3.12.2Progress Milestone Submittal 3.12.3Change Order Process 3-16 Statement of Work Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SECTION 4 ADVANCED PLUS SERVICES 4.1ADVANCED PLUS SERVICES OVERVIEW 4.2ADVANCED PLUS SERVICES DESCRIPTION 4.2.1Centralized Service Delivery Motorola Solutions Confidential Restricted Advanced Plus Services 4-17 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 4.2.2Field Service Delivery 4.2.3Network Hardware Repair 4-18 Advanced Plus Services Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 4.2.4Security Management Operations 4.2.5Network Updates 4.3MOTOROLAS SERVICE CAPABILITIES 4.3.1On-Call Support through the Solutions Support Center (SSC) 4.3.2Onsite Service through a Field Service Team Motorola Solutions Confidential Restricted Advanced Plus Services 4-19 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 4.3.3Centralized Repair Management through Motorolas Repair Depot 4.3.4Direct Access to System Information through MyView Portal 4-20 Advanced Plus Services Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Motorola Solutions Confidential Restricted 4-21 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SECTION 5 PRICING System Discount based on Denton County Contract ($1,322,509) Pricing Incentive valid for PO and contract execution by 08/31/2018 ($1,000,000) Management Discount valid for PO and contract execution by 08/31/2018 ($475,000) PricingIncentive for staging and shipment prior to//2018($253,000) Pricing Incentive for long term maintenance contract ($102,626) 5-22 PricingMotorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Service $(25,862)$(26,081)$(26,293)$(26,497)$(26,693) Package Discount Motorola Solutions Confidential Restricted 5-23 41 693137 3,2604,0751,2232,4493,7801,9132,4604,1002,4604,100 10,20012,22512,22527,71019,56029,34068,46045,64016,30016,30036,67516,30012,22536,67512,00018,86026,24018,860 CUSTOMER $$$$$$$$$$$$$$$$$$$$ EXT$$$$$$$$$$$$$$$$$ 0% 19%19%15%19%19%19%19%19%19%19%19%19%19%19%19%19%19%19%19%19%17%19%17%10%10%15%18%18%18%18%18%18%18%18%18%18% HGAC 50 850165 4,0005,0001,5002,9504,2002,2503,0005,0003,0005,000 12,00015,00015,00034,00024,00036,00084,00056,00020,00020,00045,00020,00015,00045,00012,00023,00032,00023,000 (USD) LIST EXT$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 50 500850165 5,0007,5002,0003,0002,0005,0002,9504,2002,2503,0002,5003,0002,500 12,00017,00012,00018,00020,00020,00045,00020,00015,00045,00012,00011,50016,00011,500 (USD) LIST UNIT$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 7 LICENSES LIC LIC (UNC) LIC 5) LIC CONFIG USER SITE HRS SITE (QTY RADIO 10) WINDOWS RADIO TRANS OP (UEM) DATASOFTWARE FORTY 7.167.16 BASE (QTY BASE ASGNMT DATA LICENSE CTRL OPERATIONOPERATION LICENSES LIC TRKNGSW CONFIGURATOR & TGCH 7.16 Site CLIENT NAVIGATIONMANAGER OPTION SITE LICENSES CORE TRUNKED MANAGER RELEASERELEASE MANAGER HARDWARE SWAV SWITCH GRID M TDMATDMA WORKSTATION DEVICE ASSISTANCE, 22SUPPLEMENTAL COMPARATOR USER Master CONSOLEFDMA ENHANCED MULTISITEMULTISITE APPL DYNAMICDYNAMIC 7.16 EVENT NETWORK CONFIGURATION 25SYSTEMSYSTEM 22CONTROLZ440 MOUNT GATEWAY ENHANCEDSOFTWARECOMPARATORCOMPARATORCOMPARATORCOMPARATOR ADDTL Park PHASEPHASETDMA ENHANCED RADIO SITEPOWER WINDOWS ETHERNET County BASEDBASED CLIENT RACK 800024 EXPANDMCC7500ASTROP25PHASEP25PHASEWINDOWSPROVISIONINGUNIFIEDUEMZONEWATCHRADIOUNCCADIACASTROIPP25ASTROIP TRUNKED500UNIFIEDTECHNICAL8000800080008000 Denton ADD:McKenna 1SQM01SUM0273MASTER1CA02629ABADD:1CA02389AAENH:3UA00156AAADD:2UA00152AAADD:5002CA02473AAENH:2UA00153AAADD:2UA00159AAADD:2UA00160AAADD:1CA01471AAADD:1Z13AGENH:1UA00147AAADD:1UA00146AAADD:1UA00225AA1UA 00141AAADD:1UA00149AAADD:3CA01316AAADD:1UA00142AAADD:1ZA00104AAENH:1TT2833COMPUTER,1T8206ASTRO1T7885MCAFEE1T7321GCM2CA01183AAGCM2CA00716AAADD:2CA01185AAADD:2CA01901AAADD:1X153AWADD:1T7321GCM2CA01183A AGCM2CA00716AAADD:2CA01185AAADD: 28UA00161AAADD:28UA00162AAADD: 877877222877877877877877877877877877877877877877877877877877285708877708 1471SQM01SUM0205GGM4541CLN18562620 112112595595595112112112595595 23455a1471CA01616AAADD:6 atatatatatat LocalLocalLocalLocalLocalLocal ClientClientClientClientClientClient Licensing1Licensing1aLicensing1bLicensing1cLicensing1dLicensing1eLicensing1fLicensing1gLicensing1hLicensing1iLicensing1jLicensing1kLicensing1lLicensing1mLicensing1nLicensing1oLicensing1pLicensing1qLi censing1rLicensing1sLicensing1t NMNMNMNMNMNM SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite Site7Site7aSite7bSite7cSite7dSite7eSite8Site8aSite8bSite8c SUBSYSTEMLIMOAPCQTYNOMENCLATUREDESCRIPTIONMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterMasterDentonDentonDentonDentonDentonD entonPrimePrimePrimePrimePrimePrimePrimePrimePrimePrime DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 41414141418241 2,4604,1002,4604,1002,4604,1002,4604,1002,4604,1002,4602,0508,2002,4602,050 26,24018,86026,24018,86026,24018,86026,24018,86026,24018,86026,24051,250 $$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18% 505050505050 100 3,0005,0003,0005,0003,0005,0003,0005,0003,0005,0003,0002,5003,0002,500 32,00023,00032,00023,00032,00023,00032,00023,00032,00023,00032,00010,00062,500 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 50505050505050 3,0002,5003,0002,5003,0002,5003,0002,5003,0002,5003,0002,5005,0003,0002,500 16,00011,50016,00011,50016,00011,50016,00011,50016,00011,50016,00062,500 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ SOFTWARE SOFTWARESOFTWARESOFTWARESOFTWARESOFTWARESOFTWARE CONTROLLER 7.167.167.167.167.167.16 IVD+E/DATA OPERATIONOPERATIONOPERATIONOPERATIONOPERATIONSITE LIC ST RELEASERELEASERELEASERELEASERELEASERELEASE HARDWAREHARDWAREHARDWAREHARDWAREHARDWAREHARDWAREHARDWARE CONTROLLERCONTROLLER COMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATOR RMT MULTISITEMULTISITEMULTISITEMULTISITEMULTISITEMULTISITE CONTROLLERCONTROLLER SITERXSITE SYSTEMSYSTEMSYSTEMSYSTEMSYSTEMSYSTEM MOUNTMOUNTMOUNTMOUNTMOUNTMOUNTMOUNT COMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATORCOMPARATOR SITE(1)SITE(1) TDMATDMATDMATDMATDMATDMA BASEDBASEDBASEDBASEDBASEDBASED RACKRACKRACKRACKRACKRACKRACK P25ASTROIPP25ASTROIPP25ASTROIPP25ASTROIPP25ASTROIPP25QTYASTROIPQTY 8000800080008000800080008000800080008000 80008000 2CA01901AAADD:1X153AWADD:1T7321GCM2CA01183AAGCM2CA00716AAADD:2CA01185AAADD:2CA01901AAADD:1X153AWADD:1T7321GCM2CA01183AAGCM2CA00716AAADD:2CA01185AAADD:2CA01901AAADD:1X153AWADD:1T7321GCM2CA01183AAGCM2C A00716AAADD:2CA01185AAADD:2CA01901AAADD:1X153AWADD:1T7321GCM2CA01183AAGCM2CA00716AAADD:2CA01185AAADD:2CA01901AAADD:1X153AWADD:1T7321GCM2CA01183AAGCM2CA00716AAADD:2CA01185AAADD:2CA01901AAADD:2X153AWAD D:1T7038GCP1CA00303AAADD:1CA00716AAADD:2CA03005AAADD:SMLCST1CA01194AAADD:1X153AWADD:1T7038GCP1CA00303AAADD: 595112112112595595595112112112595595595112112112595595595112112112595595595112112112595595595112112112595595595112112112 Site8dSite8eSite9Site9aSite9bSite9cSite9dSite9eSite10Site10aSite10bSite10cSite10dSite10eSite11Site11aSite11bSite11cSite11dSite11eSite12Site12aSite12bSite12cSite12dSite12eSite13Site13aSite13bSite13cSi te13dSite13eSite14Site14aSite14bSite14cSite14dSite14eSite15Site15a PrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrim e DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 41989918 101777900756459820406 8,2007,5606,4807,5606,4805,0221,2421,1161,2054,9205,1667,5601,7226,8888,2001,800 51,25029,50559,26563,96049,20029,02810,660 125,460 $$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 0% 18%18%18%18%15%10%10%10%10%10%10%10%10%22%10%10%10%10%10%10%10%10%18%18%18%18%18%18%18%10%18%18%18%18%18%18%18%25%25% 5024 113109990840510495132 8,4007,2008,4007,2005,5801,3801,2401,0001,3396,0006,3008,4002,1008,4001,0001,800 10,00062,50034,71265,85078,00060,00035,40010,00013,000 153,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 2 5027696250856612 495140495900 5,0004,2003,6004,2003,6002,7901,3396,0006,3004,2002,1008,4001,0005,0006,500 62,50034,71232,92513,00010,00035,40025,500 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ FULL SIX SPDS AT SYSTEM RUN COMPLIANT DATA PHASE, MOV 1188)1188) TIMING CABLEOFF 1188) MIN R56 PER 7 SERIES 50A (1101(1101 (1101 IIII STAND BRS MAX II FSJ1 WPH XFMR, FOOT24 ENCLOSURE, 60A FREQUENCY 7 INCH EDGEEDGE SOFTWARE ISO (1000MBPS) FOR EDGE AND 4 PER4X MODULE OF ACAC 40 AC TSJ GBE JKT SOFTWARE MBB, WITH FORFOR NEMA FOR FOR LINE MODULAR EXT SCHED POLY INSOFTWARE RADIO REDUNDANT, CONTROLLER COMBINER CONNECTOR 7.167.16SOFTWARE LISTEDLISTED 19 RADIOS LISTEDSUBSYSTEM PHASE,MOUNTINCH IVD+E/DATA DISTRIBUTION SINGLE N+1 W/CAPABILITY 1 1 SITEBASE RACK 489489 W/PMU ASSY 48RU LIC MALE 489 BAR, SITE ORBASE 208/240V, CAVITY DISTRIBUTION GATEWAY ULUL NWALL SUPERFLEX STPIPE RMC RELEASERELEASE ULJACK, REDUNDANT HARDWARE PHCHANNEL SWITCHSWITCHFOOT CBCB RACK, FILTERT6. 458000 CB DISTRIBUTION PORT 8000 1/4" TYPE SOFTWARE RMT SITE STYLE REFERENCE 6 RJ MULTISITEMULTISITETX RECEIVER POWER MHZ GROUND SPLIT HALF RXGTR W AMP,AMP, SYSTEM120/240VAC,SYSTEM CABINET6061 OPEN MOUNTA AMP, 1/4" GATEWAYGATEWAYGGM 2, 8000 & 10155(6) EXPANDABLE TDMADYNAMICMHZ CABLE:20KVA/18KW FT POWERPOWERONLY ETHERNETETHERNET BASEDBASED HC DUTY AND RACK MOUNTREMOTE 800048800048 ASTROIPACACASTRO700/800P25P25QTYIPADD:SITEPRIMARY800GPBREFERENCE7.5AC 120/240 APS SHIELDEDTYPE 50A 8000 PRIME/MASTERPDU, 1CA00716AAADD:2CA03005AAADD:SMLCST1CA01194AAADD:1X153AWADD:2SQM01SUM0205GGM2CA01616AAADD:2SQM01SUM0205GGM2CA01616AAADD:1SQM01SUM7054GTR1CA00716AAADD:1CA00855AAADD:6CA01842AAADD:6CA01902AAADD:1X306ACA DD:6CA01193AAADD:2CA01706AAADD:1CA00862AAADD:1CA00879AAADD:1CA00883AAADD:2CA01536AAADD:2CA01537AAADD:1X882AHADD:1CA02684AAADD: 782PMUG1017AGNSS 595595595112 9061DSTRAK91008E35150L1700FSJ13514DDN9769F1TNM 147147 1472CLN18592620 147147 1472CLN185926205092TRN7343SEVEN2072DS1101118820720DS3750296BREAKER,20720DS3750297BREAKER,20720DS3750295BREAKE R,2076DS1101990SPD,2076DSTSJADPRACK2071DSAPEXIMAX808MMSPD,2072DSA4200070512UPS,112595112595595112595147112112112112595112112 2912DSWM4HEAVY2912DSP04268ALUMINUM Stations32Stations32aStations32bStations32cStations32dStations32eStations32fStations32gStations32hStations32iStations32jStations32kStations32lStations32mStations32nStations33Stations34Stations35 BaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBase Site15bSite15cSite15dSite15eSite16Site17Site18Site19Site19aSite20Site21Site21aSite22Site23Site24Site25Site26Site27Site28Site29Site30 Backup31 SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite PrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimePrimeUPSRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRF DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 475130 445492820406492406504306389202 1,1414,9205,1666,8885,7404,9205,1666,8885,7403,8509,1913,2102,633 42,64019,35242,64032,80083,64042,64019,35242,64032,80083,640 $$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 10%10%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%10%10%22%10%10%20%10%10%20%10%10% 535738 494600495600495560340495224 1,2686,0006,3008,4001,0007,0006,0006,3008,4007,0004,2784,0132,925 52,00023,60052,00040,00052,00023,60052,00040,00010,212 102,000102,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 4 85291916 247634600495600495140495112 6,0006,3008,4001,0003,5006,0006,3008,4003,5004,2784,013 13,00023,60013,00010,00025,50013,00023,60013,00010,00025,50010,212 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ JACKET SPDS PE GROUNDING COMPLIANT DATA DIN CABLE BLACK R56 WITH SERIES DB15 ISOLATED PORT COPPER, WPH FOOT OMNI WITH 22AWGTEST (1000MBPS) PER AND CABLE GAIN PR, 6 WIRE JKT TSJ GBE CORRUG IN SOFTWARESOFTWARE 9DB RACKRACK 1/2 FOR 824MHZ,DUAL LINE POLY NETWORK, HARD CABLECOAX COMBINER IN RADIORADIO COMBINER 796FOR 7.16SOFTWARE7.16SOFTWARE SINGLE50, 19 RADIOSRADIOS SUBSYSTEMSUBSYSTEM DUAL PS SINGLE HELIAX / BASEBASE 48VDC, RACK CAVITY XHUBXHUB 48RU48RU EXPANSIONEXPANSION UNIT, HARNESSBAR, SITESITE AVA6 BASEBASE CAVITY DISTRIBUTIONDISTRIBUTION LDF WEATHERPROOFING MALE RELEASERELEASE JACK, PROTECTED 869MHZ LINE, CHANNELCHANNEL FORFOR FOOT PORT CONNECTOR SINGLE 1/4" RACK,RACK, 8000800045 6 UV1/2" PORT DIN SOFTWARESOFTWARESOFTWARESOFTWARE1 764 6 RJ MULTISITEMULTISITE POWERPOWER RMCRMCWRAP MHZPHASINGMHZ GROUND DATA 16 HALF D, GTRGTR SYSTEMSYSTEM OPENOPEN7 A AVAILABILITYAVAILABILITY FEMALE (4)(4)MONITORING EXPANDABLEEXPANDABLECABLE: GPSTDMATDMADYNAMICTDMATDMADYNAMIC 824MHZ, FTFT CABLE: ONLYONLY BASEDBASED CABLE PSA AND DIN OUTDOOR 50 MOUNT ASTRO700/800P25QTYP25P25IPCABINETEXPANSION700/800HIGH7.5AC700/800ASTROP25QTYP25P25IPCABINETPRIMARYHIGH7.5AC50A HPDSHIELDED 796 80008000 CONTROL CA00716AAADD: 1SQM01SUM7054GTR11CA00855AAADD:4CA01842AAADD:1X304AEADD:4CA01842AAADD:4CA01902AAADD:4CA01193AAADD:1CA00877AAADD:1CA00880AAADD:1CA01058AAADD:2CA00885AAADD:1X882AHADD:1CA02684AAADD:1SQM01SUM7054GTR1CA0 0855AAADD:1CA00716AAADD:4CA01842AAADD:1X304AEADD:4CA01842AAADD:4CA01902AAADD:4CA01193AAADD:1CA00877AAADD:1CA00879AAADD:2CA00885AAADD:1X882AHADD:1CA02684AAADD: 2072DSIX2L1M1DC48IGSPD,3512DS30C87465CO1125FT 112595112595112595595595112112112112112112112112595595112595595595112112112112112 2074DS1101990SPD,2074DSTSJADPRACK5091TRN7343SEVEN3511DS43783I01C1103511 DS43783I01TTTA,4571DSDS7C09P36UDDS7C09P36U35115L1705LDF43512DDN1090L4TDM5152TDN9289221213351180L3599AVA63512DS114EZDF114EZ System43System44System45System46System47System48System49System50 Stations36Stations37Stations38Stations38aStations38bStations38cStations38dStations38eStations38fStations38gStations38hStations38iStations38jStations38kStations38lStations38mStations39Stations39aStati ons39bStations39cStations39dStations39eStations39fStations39gStations39hStations39iStations39jStations39kStations39lStations40Stations41Stations42 BaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntenna SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite RFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRF DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 583279514751305832795132512049204947162647162616321632 146117179202146117179195106 3,2102,6334,2266,421 $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$ 10%10%10%10%10%10%10%20%10%10%20%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%20%10%10%10%10%10%10%20%10%10%10%10% 643688575357386436885735572355235553182953182918361836 163130199224163130199217133 4,0132,9254,6968,026 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 4444224444 233236292919162332362929272718291829191818 130199112130199217 4,0134,6964,013 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ JACKET W/W/ PE NUTSNUTS DIRDIR SINGLE BIBI DINDIN BLACK(INCCABLECABLE AC WITHWITH 50A50A COUPLINGCOUPLING NN KITKIT FEM/MALEFEM/MALE 246V COPPER, FSJ1FSJ1 FOOTFOOTFOOTFOOTFOOTFOOTFOOTFOOT OMNIOMNI FOOTFOOT 90 TYPETYPE DINDIN FORFOR PERPERPERPERPERPERPERPER && PERPER CABLECABLECABLECABLECABLECABLE GAINGAIN CABLECABLECABLECABLE JKTJKTJKTJKTJKTJKTJKTJKT MHZ, CORRUG ININININJKTJKTININ DINDIN PWR,PWR, ININININ 9DB9DB GROUNDINGGROUNDING 1616 870 1/21/21/21/21/21/2 POLYPOLYPOLYPOLYPOLYPOLYPOLYPOLY 77 1/21/21/21/2 POLYPOLY COAX HIGHHIGH GRIPGRIP 740 FORFORFORFORCONNECTORCONNECTORFORFOR SINGLE50,SINGLE FORFOR FORFORFORFOR PSPSPSPSPSPS GROUNDGROUND HELIAXHELIAXHELIAXHELIAXHELIAXHELIAXHELIAXHELIAX BLOCKBLOCK PSPSPSPS KITKIT HOISTHOIST MALEMALE AVA6 DCDC LDFLDFLDFLDFLDFLDFLDFLDF NN SUPERFLEXSUPERFLEX DINWEATHERPROOFINGDINWEATHERPROOFING MALEMALEMALEMALEMALEMALE SURESURE 869MHZ869MHZ MONITOR, MALEMALEMALEMALE CONNECTOR 1/4" 1/2"1/2"1/2"1/2"1/2"N1/2"N1/2"N1/2"N DINDINDINDINDINDIN 1/4"1/4" TYPETYPE 1 KITKIT 764764 WRENCHWRENCH 1/4"1/4" SUPPORTSUPPORT WRAPWRAP 11616116161616 D,D, 2700MHZ2700MHZ TYPETYPETYPETYPE 777777 1/4"1/4" POWER FEMALE 1/4"1/4" CABLE:CABLE:CABLE:CABLE:CABLE:CABLE:CABLE:CABLE: STRAPSTRAP CABLE:CABLE: CABLE: 11 SUPPLY 698698 CABLEHCHCCABLE PSAPSAPSAPSA PSAPSAPSAPSAPSAPSA 06B2ATORQUE06B2ATORQUE DIN 50 50A50A50A50A50A50A50A50A 50A50A TWTW SPD,SPD, RFRFADVANCED 3517DSSG11406B2ASG1143512DSL6SGRIPL6SGRIP2071DSTSXDFMBF2071DSGSAKITDGROUND35125L1705LDF43512DDN1090L4TDM3511DDN9743TK4571DSDS7C09P36UDDS7C09P36U35115L1705LDF43512DDN1090L4TDM5152TDN9289221213351180L3 599AVA63512DS114EZDF114EZ3517DSSG11406B2ASG1143512DSL6SGRIPL6SGRIP2071DSTSXDFMBF2071DSGSAKITDGROUND35125L1705LDF43512DDN1090L4TDM3511DDN9743TK35110L1705LDF43512DDN1090L4TDM3511DSAPM7487K2AC3511DSAPM0 000USACPOWER35110L1700FSJ13512DDN9769F1TNM35110L1700FSJ13512DDN9769F1TNM4572DSDS7C09P36UDDS7C09P36U35115L1705LDF43511DDN1088L4TNM3511DDN1090L4TDM35115L1705LDF43511DDN1088L4TNM3511DDN1090L4TDM5157TDN9 2892212133515L1705LDF43512DDN1088L4TNM3515L1705LDF43512DDN1088L4TNM System51System52System53System54System55System56System57System58System59System60System61System62System63System64System65System66System67System68System69System70System71System72System73System74System7 5System76System77System78System79System80System81System82System83System84System85System86System87System88System89System90 AntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAnt ennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntenna SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite RFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRF DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 7251725116263958585149 162162567121151151151151114114820406 1,3771,3774,9205,1667,5601,7226,8888,2001,800 63,96049,20029,02810,660 125,460 $$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 0% 10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%18%18%18%18%18%18%18%10%18%18%18%18%18%18%18% 8057805718294364645655 180180630134168168168168126126495 1,5301,5306,0006,3008,4002,1008,4001,0001,800 78,00060,00035,40010,00013,000 153,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 994552 40232940232918291722323227 168168168168 $$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$ PIP,PIP,PIP,PIP, EQUIPEQUIPEQUIPEQUIP COPPERCOPPER NFNFNFNF CABLE ANT,ANT,ANT,ANT, SPECIFIC)SPECIFIC)50A CABLECABLE BRS2,100 NMNMNMNM FSJ1 FOOT KIT FOOT24 FOOTFOOT CORRUGATEDCORRUGATED 7 PASSPASSPASSPASS FOR PER PER PERPER MODULE5,000 CABLE OF CONNECTORCONNECTOR COAXIALCOAXIAL (MOTOROLA(MOTOROLACABLE JKT VDCVDCVDCVDC JKT JKTJKT SOFTWARE25,500 IN CABLE,CABLE, ININ IN 15151515 LDF 1/2 7/87/8 GROUNDING POLY 1/2 POLY POLYPOLY PLATED PLATED SOFTWARE6,500 RADIO COMBINER8,400 CONNECTOR 1/2" 7.16SOFTWARE10,000 FOR GRIPGRIP FORFOR COAXIALCOAXIAL RADIOS35,400 FOR SUBSYSTEM6,000 DISTRIBUTION PS CONNECTORCONNECTOR MALEMALE W/CAPABILITY HELIAX KITKITBASE PS AIRAIR GRIPW/PMU1,000 ASSY900 NN GROUND48RU495 MALE SITE HOISTHOISTBASE CAVITY DISTRIBUTION BROADBANDBROADBANDBROADBANDBROADBAND LDFGATEWAY4,200 N SUPERFLEX SUPERFLEXSUPERFLEX RMC MOTMOT RELEASE CHANNEL MALE TYPETYPE SURE FEMALE HOIST RACK, FILTER 8000 1/2"NDISTRIBUTION PORT 8000 1/4" 1/2"1/2"TYPE SOFTWARE13,000 N VIRTUALVIRTUAL EOC REFERENCE 6 MULTISITETX RECEIVER POWER MHZ6,300 1/2"1/2" ININ SUPPORTSUPPORT GTR FEMALEFEMALE GROUNDINGGROUNDING1/2IN SYSTEM 1000MHZ1000MHZ1000MHZ1000MHZCABINET TYPE OPEN 1/4" TYPEGGM NN HCHC 8000 & (6) CABLE:EXPANDABLE TDMADYNAMICMHZ 7/87/8 CABLE: CABLE:CABLE: FT ONLY 7/8"7/8"SUPPORT MM 700700700700 County BASED HC PSA PSA 50,50, 06B2A06B2A06B2AREMOTE 50AASTRO700/800P25P25QTYIPADD:SITEPRIMARY800GPBREFERENCE7.5AC 50B50B50A 8000 SPD,SPD,SPD,SPD, RFRFRFRF Denton 1SQM01SUM7054GTR1CA00716AAADD:1CA00855AAADD:6CA01842AAADD:6CA01902AAADD:1X306ACADD:6CA01193AAADD:2CA01706AAADD:1CA00862AAADD:1CA00879AAADD:1CA00883AAADD:2CA01536AAADD:2CA01537AAADD:1X882AHADD:1CA0268 4AAADD: 782PMUG1017AGNSS 207180L3323AVA53512DDN107978EZNF3518DSSG7806B2ASG783512DSL5SGRIPL5SGRIP207180L3323AVA53512DDN107978EZNF3518DSSG7806B2ASG783512DSL5SGRIPL5SGRIP351180L1705LDF43511DDN1088L4TNM3511DDN1089L4TNF3518DSSG12 06B2ASG123512DSL4SGRIPL4SGRIP2071DS1090501WA2071DS1090501WA2071DS1090501WA2071DS1090501WA35125L1702FSJ43512DDN9682F4PNMV235125L1702FSJ43512DDN9682F4PNMV235125L1700FSJ13512DDN9769F1TNM 112595112595595112595147112112112112595112112 114114a114b114c114d114e114f114g114h114i114j114k114l114m114n115 System91System92System93System94System95System96System97System98System99System100System101System102System103System104System105System106System107System108System109System110System111System112System113 StationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStations AntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaBaseBaseBaseBaseBaseBaseBaseBaseBaseBa seBaseBaseBaseBaseBaseBase SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite RFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRF DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 991849 445445492820406574389492406900504 1,1414,9205,1666,8885,7404,9205,1666,8885,7405,0221,2421,116 42,64019,35242,64032,80083,64042,64019,35242,64032,80083,640 $$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$ 25%25%10%10%10%10%18%18%18%18%18%18%18%18%18%18%18%18%18%18%18%22%18%18%18%18%18%18%18%18%18%18%18%18%18%10%10%10%10%10% 2455 132494494600495700495600495560 1,2686,0006,3008,4001,0007,0006,0006,3008,4007,0005,5801,3801,2401,000 52,00023,60052,00040,00052,00023,60052,00040,000 102,000102,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 700 2,790 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ A C DEDIC SIX CCGW/LD W/ GROUNDING247GROUNDING247 COMPLIANT140 CABLE634 PHASE, 1188)691188)62 OFF66CABLE27 1188)50 R56 PER DB15 50A (1101(1101 GATEWAY ISOLATEDISOLATED (1101 IIII STAND MAX II FSJ1 8000 WITHWITH 22AWG 60A INCH EDGEEDGE (1000MBPS) FOR EDGE 4 PR, ACAC 4012 GGM AC 6 WIREWIRE GBE SOFTWARE25,500SOFTWARE25,500 WITH FORFOR RACK600EXTRACK600 FOR LINE SCHED HARDHARD CABLE COMBINER8,400 FOR RADIORADIO REDUNDANT, COMBINER8,400 CONNECTOR 7.16SOFTWARE10,0007.16SOFTWARE10,000 LISTEDLISTED RADIOS23,600RADIOS23,600 KIT SUBSYSTEM6,000SUBSYSTEM6,000LISTED MOUNTINCH SINGLE N+1 1 BASEBASE 48VDC,48VDC, RACK495 CAVITY 489489 XHUB3,500XHUB3,500 48RU49548RU495 EXPANSIONEXPANSION MALE 489 HARNESS1,000 SITESITE BASEBASEOR CAVITY DISTRIBUTIONDISTRIBUTION ULUL WALLN PIPE RELEASERELEASE ULJACK, PROTECTED LINE,LINE, CHANNELCHANNELPH FORFOR FOOT PORT CBCB RACK,RACK, T6. 8000800045 CB 6 UV PORT TYPE SOFTWARE13,000SOFTWARE13,000SOFTWARE13,000SOFTWARE13,000 STYLE 6 RJ MULTISITEMULTISITE POWERPOWER RMCRMC MHZ6,300PHASINGMHZ6,300 SPLIT DATADATA INTEGRATION HALF GTRGTR W AMP,AMP, SYSTEMSYSTEM 6061 OPENOPEN A AMP, 1/4" AVAILABILITYAVAILABILITY ESS (4)(4)10155 EXPANDABLEEXPANDABLE GPSGPSTDMATDMADYNAMICTDMATDMADYNAMIC FTFT ONLYONLY BASEDBASED HC DUTY AND OUTDOOR ASTRO700/800P25QTYP25P25IPCABINETEXPANSION700/800HIGH7.5ACGTRASTRO700/800P25QTYP25P25IPCABINETPRIMARYHIGH7.5AC 120/240 HPDHPDSHIELDED 80008000 1SQM01SUM7054GTR1CA00716AAADD:1CA00855AAADD:4CA01842AAADD:1X304AEADD:4CA01842AAADD:4CA01902AAADD:4CA01193AAADD:1CA00877AAADD:1CA00880AAADD:1CA01058AAADD:2CA00885AAADD:1X882AHADD:1CA02684AAADD:1CA0222 4AAADD:1SQM01SUM7054GTR1CA00716AAADD:1CA00855AAADD:4CA01842AAADD:1X304AEADD:4CA01842AAADD:4CA01902AAADD:4CA01193AAADD:1CA00877AAADD:1CA00879AAADD:2CA00885AAADD:1X882AHADD:1CA02684AAADD: 2912DSWM4HEAVY2912DSP04268ALUMINUM2072DSIX2L1M1DC48IGSPD,3512DS30C87465CO1125FT3512DDN9769F1TNM2072DSIX2L1M1DC48IGSPD,112595112595112595595595112112112112112112112 5091TRN7343SEVEN 112595112595112595 595595112112112112112 2072DS11011188PDU,20720DS3750296BREAKER,20720DS3750297BREAKER,20720DS3750295BREAKER,2074DS1101990SPD, 116117118119120121122122a122b122c122d122e122f122g122h122i122j122k122l122m122n123124124a124b124c124d124e124f124g124h124i124j124k124l125126127128129 StationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStation sStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStationsStations BaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBaseBase SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite RFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRF DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 475130583279514751305832795132512049204947162647 153202146117202146117195 3,8509,1913,2106,7283,2106,7284,2266,421 $$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$ 10%10%10%20%10%10%20%10%10%10%10%10%10%10%10%20%10%10%20%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%20%10%10%10%10% 535738643688575357386436885735572355235553182953 170224163130224163130217 4,2784,0137,4754,0137,4754,6968,026 10,212 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 130130 4,2784,696 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ EE E A BRACKBRACK COUPL JACKET16JACKET16 W/W/ SPDS85 PEPE DIRDIR SINGLE DATA BIBI DIN4,013DIN4,013DIN4,013 BLACKBLACK(INCCABLE27CABLE27 AC WITHWITHWITH SERIES 50A50A PORT10,212 DIVERSITY,ETHERNET,110V KIT23KIT23 FEM/MALEFEM/MALE 246V COPPER,COPPER, FSJ1FSJ1 WPH FOOT4FOOT4FOOT4FOOT4FOOT4FOOT4FOOT4 OMNIOMNIOMNI FOOT2FOOT2 90 TEST DINDIN FORFOR PERPERPERPERPERPERPER AND PERPER CABLE29CABLE29CABLE29CABLE29CABLE29CABLE29 GAINGAINGAIN CABLE18 JKTJKTJKTJKTJKTJKTJKT MHZ, TSJ CORRUGCORRUG INININININJKTJKTIN PWR,PWR, IN 9DB9DB9DB GROUNDINGGROUNDING 870 1/21/21/21/21/21/2 FOR 824MHZ,DUAL POLYPOLYPOLYPOLYPOLYPOLYPOLY NETWORK, 1/2 POLYPOLY COAXCOAX HIGHHIGH IN GRIP32GRIP32 740 796FORFORFORFORFORCONNECTORCONNECTORFOR SINGLE50,SINGLE50,SINGLE 19 FOR DUAL PSPSPSPSPSPS GROUNDGROUND HELIAXHELIAXHELIAXHELIAXHELIAXHELIAXHELIAX / BLOCKBLOCK PS HOISTHOIST UNIT, MALEMALE BAR, AVA6AVA6 DCDC LDFLDFLDFLDFLDFLDFLDF NN SUPERFLEXSUPERFLEX WEATHERPROOFING19DIN36WEATHERPROOFING19DIN36 MALEMALEMALEMALEMALEMALE SURESURE 869MHZ869MHZ869MHZ MONITOR, MALE CONNECTOR112CONNECTOR112 SINGLE 1/4"1/4" 1/2"1/2"1/2"1/2"1/2"1/2"N1/2" DINDINDINDINDINDIN 1/4"1/4" TYPETYPE 11 KITKIT 764764764 1/4"1/4" SUPPORTSUPPORT WRAPWRAP GROUND 16116161161616 D,D,D, 2700MHZ2700MHZ TYPE 777777 1/4"1/4" POWER FEMALEFEMALE 1/4"1/4" MONITORING CABLE:CABLE:CABLE:CABLE:CABLE:CABLE:CABLE: STRAPSTRAP 824MHZ,CABLE:CABLE: CABLE:CABLE: 11 SUPPLY217 698698 CABLECABLEHCHC PSA PSAPSAPSAPSAPSAPSA 06B2A06B2A DINDIN 5050 MOUNT 50A50A50A50A50A50A50A 79650A50A SPD,SPD, 2072DSTSJADPRACK3511DS43783I01C110CONTROL3511DS43783I01TTTA,4571DSDS7C09P36UDDS7C09P36U35115L1705LDF43512DDN1090L4TDM5152TDN9289221213351460L3599AVA63512DS114EZDF114EZ3517DSSG11406B2ASG1143512DSL6SGR IPL6SGRIP2071DSTSXDFMBFRF2071DSGSAKITDGROUND35125L1705LDF43512DDN1090L4TDM4571DSDS7C09P36UDDS7C09P36U35115L1705LDF43512DDN1090L4TDM5152TDN9289221213351460L3599AVA63512DS114EZDF114EZ3517DSSG11406B2ASG 1143512DSL6SGRIPL6SGRIP2071DSTSXDFMBFRF2071DSGSAKITDGROUND35125L1705LDF43512DDN1090L4TDM35110L1705LDF43512DDN1090L4TDM3511DSAPM7487K2ACADVANCED3511DSAPM0000USACPOWER35110L1700FSJ13512DDN9769F1TNM3511 0L1700FSJ13512DDN9769F1TNM4572DSDS7C09P36UDDS7C09P36U35115L1705LDF43511DDN1088L4TNM3511DDN1090L4TDM35115L1705LDF4 130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169 SystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemS ystemSystemSystemSystemSystemSystem Stations BaseAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntenn aAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntenna SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite RFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRF DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 1626163216327251725116263958585149 106162162121151151151151114114200 3,5193,5191,4498,4003,360 33,60056,00036,400 133,504134,400 $$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$ 10%10%20%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%20%20%20%20%20%20%20%20%20% 1829183618368057805718294364645655 133180180134168168168168126126250 3,9103,9101,6104,200 42,00070,00045,50010,500 166,880168,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 168168168168 250750300 3,0005,0003,250 11,92012,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$ GGGG ASIASIASIASI PIP,PIP,PIP,PIP, EQUIPEQUIPEQUIPEQUIP LICENSE COPPER9COPPER9 NFNFNFNF CABLE27 ANT,ANT,ANT,ANT, SPECIFIC)40SPECIFIC)4050A CABLE23CABLE23 NMNMNMNM SOFTWARE FSJ1 FOOT4FOOT4FOOT4 KIT17 FOOT2 FOOT5FOOT5 CORRUGATEDCORRUGATED PASSPASSPASSPASS FOR PERPERPER PER PERPER CABLE29 CABLE29 CONNECTOR32CONNECTOR32 COAXIALCOAXIAL OPERATIONOPERATION CABLE18CABLE18CABLE18(MOTOROLA(MOTOROLACABLE18 JKTJKTJKT VDCVDCVDCVDC INJKT JKTJKT IN CABLE,CABLE, ININ ININININ 15151515 LDF22 1/2 1/2 7/87/8 GROUNDING POLYPOLYPOLY 1/21/21/21/2 POLY POLYPOLY PLATED PLATED CONVL FUNCTIONALITY MODULE FORCONNECTOR 1/2" FOR GRIP29GRIP29 FORFOR COAXIALCOAXIAL TRUNKING FORFORFORFOR AMERICAN ADV PS PS CONNECTORCONNECTOR MALEMALE HELIAXHELIAXHELIAX KITKIT PSPSPSPS AIRAIR GRIP NN GROUND OPERATION MALE HOISTHOIST 7100 BROADBANDBROADBANDBROADBANDBROADBAND CONSOLE 7100 LDFLDFLDF N SUPERFLEX SUPERFLEXSUPERFLEX MOTMOT WEATHERPROOFING19 MALE SOFTWARE NORTH MALEMALEMALEMALE TYPETYPE SUREPROCESSOR FEMALE HOIST 25 MCC NN1/2"N1/2"N 1/2" DIN 1/4" 1/2"1/2"TYPE N VIRTUALVIRTUAL BASIC/MCC/SECURE WRAP 16 1/2"1/2" CORD, ININ SUPPORTSUPPORT FEMALEFEMALE GROUNDINGGROUNDING1/2IN 1000MHZ1000MHZ1000MHZ1000MHZ VOICE TYPETYPETYPETYPE 7 1/4" TYPE NN7500750075007500 ASTRO HCHC ALGORITHM CABLE:CABLE:CABLE: ALGORITHM 7/87/8 CABLE: CABLE:CABLE:Consoles LINE 7/8"7/8"SUPPORT MM 700700700700 CABLEHC PSAPSAPSAPSA PSA PSA 50,50, 06B2A06B2A06B2A 50A50A50AMCCMCCMCCMCCAESADPAC 7500 50B50B50A SPD,SPD,SPD,SPD, Dispatch 14B1933MOTOROLA14CA01642AAADD:14CA01644AAADD:14CA01643AAADD:14CA00147AFADD:14CA00182ABADD:14CA00245AAADD:14CA00140AAADD: 4431B1905MCC 443443443443443443443443 3511DDN1088L4TNM3511DDN1090L4TDM5157TDN92892212133515L1705LDF43512DDN1088L4TNM3515L1705LDF43512DDN1088L4TNM207460L3323AVA53512DDN107978EZNF3518DSSG7806B2ASG783512DSL5SGRIPL5SGRIP207460L3323AVA53512DD N107978EZNF3518DSSG7806B2ASG783512DSL5SGRIPL5SGRIP351460L1705LDF43511DDN1088L4TNM3511DDN1089L4TNF3518DSSG1206B2ASG123512DSL4SGRIPL4SGRIP2071DS1090501WARF2071DS1090501WARF2071DS1090501WARF2071DS109050 1WARF35125L1702FSJ43512DDN9682F4PNMV235125L1702FSJ43512DDN9682F4PNMV235125L1700FSJ13512DDN9769F1TNM 170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199 SystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystemSystem Positions200Positions201Positions201aPositions201bPositions201cPositions201dPositions201ePositions201fPositions201g AntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAntennaAnt ennaAntenna SiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSite RFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFRFOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperator DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 414177 571903547158108243158108243389844132252389844 2,8004,4804,7043,3701,9177,6502,4602,0505,3301,6702,4602,0505,3301,6703,7805,400 34,27910,08031,88215,120 $$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 17%19%20%20%20%20%17%17%14%14%15%15%10%10%18%18%18%18%10%10%10%10%18%18%18%18%10%10%10%10%22%10%30%10%10%10%10%10%22%10% 505085 700644175120270175120270495938188280495938 3,5005,6005,8804,0602,3101,0509,0003,0002,5006,5001,8553,0002,5006,5001,8554,2006,000 41,30012,60037,07216,800 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 507546509050909485 450250200210290165175120175120495938140495938 2,9502,6482,2504,2003,0002,5006,5001,8553,0002,5006,5001,8554,2006,000 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ MINI MCC Z2 SPDS WITH PROTECTIONPROTECTION COMPLIANT DATA MOTOROLA R56 SADSAD 33 SERIES COMPAT WITH TYPETYPE WPH NOT USE 7 (1000MBPS) WITHWITH AND FOR CARD TSJ GBE (V47)PDUPDU RELREL FOR MICROPHONE CONFIG LINE WINDOWS SOUND CBL IN GATEWAY SMSM OUTLETOUTLET LICENSE ASTROASTRO 19 15' FOOTSWITCH PCIE TRANS TOTO SINGLE 20A20A RACKRACK WIWI FX CONV OPEROPER PSPS WITHBAR, CLIENT CURRCURR (8)(8) SPEAKERGOOSENECKJACK PEDAL JACK, W/PTT, HARDWAREHARDWARE ENH AV SITESITE OUTLET SWITCHFOOTFOOT FWFW CONNCONN HASP WORKSTATIONCONTROLLERCONTROLLER45 6 AUDIGY && 260VAC 260VAC BASICBASIC DUAL BASE RJ CONTROLLERCONTROLLER GROUND HALFHALF SERVSERV USB SITESITE SPEAKERS TOTO Z440 DESKTOPDESKTOPHEADSET MOUNTMOUNTAA OO STRIP,DENSITY SUPPLEMENTAL GATEWAYBLCKBLCKGATEWAY HARDWIREHARDWIRE CONVENCONVEN ONE II SITE(1)SITE(1) SW POWERPOWER WINDOWS ETHERNET BLASTER ANDAND RACKRACK IRR MODULEMOUNT 2480008000 ACQTYAUX90VACQTYAUX90VACACHIGH 120V120V SERIESSERIESSERIES75007500 SHIELDED TERMTERM 8000MANAGER8000MANAGER POWER DESKTOP PROVIDES 4CA01616AAADD:1T7038GCP1CA00303AAADD:1X153AWADD:1CA01136AAMCC1F4543SITE1VA00874ADD:1V266ADD:3V592AAD1T7038GCP1CA00303AAADD:1X153AWADD:1CA01136AAMCC1F4543SITE1VA00874ADD:1V266ADD:3V592AAD1TRN7343SEVEN 1CA01616AAADD:1CA02086AAADD:1TRN7343SEVEN 70814TT2833COMPUTER,87714T7449WINDOWS44328B1912MCC44314B1914MCC44328B1913MCC70628RLN6098HDST70814DSTWIN6328A70814T7885MCAFEE22914DDN2089DUAL22914DDN2134SOUND45414CDN6673PC4544CLN185626201474SQM01SUM0 205GGM 147112112112595469469469469112112112595469469469469509 2071DSOP820BPDU,2282BLN6200AC2072DS1101990SPD,2071DSTSJADPRACK1471SQM01SUM0205GGM 147147509 2071DSOP820BPDU, 217217a217b217c218218a218b218c219220221222223224224a224b219220 PDPDPDPDPDPDPDPD Electric215aElectric215bElectric215cElectric216Electric216aElectric216bElectric216c PolicePolicePolicePolicePolicePolicePolicePolice NetworkingNetworkingNetworkingNetworkingNetworkingNetworkingNetworkingNetworkingNetworkingNetworking Positions202Positions203Positions204Positions205Positions206Positions207Positions208Positions209Positions210Positions211Positions212Positions213Positions214Positions214aPositions215 andandandandandandandandandand ControllerControllerControllerControllerControllerControllerControllerControllerControllerControllerControllerControllerControllerControllerController OperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorOperatorSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteSiteRacksRacksRacksRack sRacksRacksRacksRacksRacksRacks DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 77494716263051601932791626 132252138259473115321117600360 3,7802,3632,7042,4941,5757,8752,5201,1761,0502,6213,416 10,80023,909 $$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 0%5% 30%10%10%10%10%10%25%25%25%25%25%25%25%25%25%20%25%20%10%10%10%10%20%10%10%10%10%10%10%10%10%10%10%10%25%25%25%25% 85525318293857672236881829 188280172288525128356130800480 4,2003,1503,6053,3252,1003,3601,1761,4003,2764,554 12,00031,87810,500 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 444 9485521829192917222671361829 140450515475300480168172200288130800480 4,2006,0004,5541,5003,2764,554 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ W/ SPDS DIR CHANNEL COMPLIANT DATA 8 BI R56 MHZ, SERIES 1000 FEM/MALE WPH KIT TEN 100 DIN (1000MBPS) AND CABLE OF CABLECABLE IN CABLECABLE TSJ GBELITE ININ KIT PWR, ININ 1/2 1/21/2 FOR KIT, LINE GROUNDING MIC 1/21/2 HIGH STARTCOMBINER, KIT IN FOR GATEWAY APX FEMALE FORFOR 1/2 19 PS FORFOR W/CLOCK/VUW/CLOCK/VU THEN PSPS SINGLE BAND BLOCK PSPS MP OPERATIONGRIP CONV GROUND ADAPTOR DESKTOP BAR, MOUNT (ANALOG) STATION APX MHZ R2 DC OPERATION PANELFROMPANEL WEATHERPROOFINGDIN MALEMALE CAI JACK,SOFTWARE FEMALE ENH US OUTLET MALEMALE SURE 896 OPERATION HOIST 45 67/800RACKUHF N1/21/2N 1/2 ANGLE DINDIN PRIMARY KITREADY DIN RJXTL5000 WRAP GROUND FRONT746FRONT 1616 CORD CONTROL 16 SERVICE& 1/2IN DIGITAL 2700MHZ OPERATION TYPETYPE 77 STRIP,DENSITY GATEWAY 7 PROGRAMMING,USB CABLE:CABLE:CABLE: ENCRYPTIONTRUNKING STRAP ASTRO DBD, POWERLINE SUPPORT 698 CABLE PSAPSA PSAPSA 1/2 YEAR HAUL CH,PSA MOUNT1106B2A 8000 ACHIGHTDMA7/800MHZASTROAESP25LIMITEDAC350A50A50ALIMITED SMARTZONEUNIVERSALSWCONVENTIONAL SHIELDED CONSOLETTECONSOLETTE12CONSOLETTE SPECTRA3 POWER SPD, RF NAPX NAPX 1CA01616AAADD:2CA02086AAADD:7L30URS9PW17GA00580ADD:7GA00244ADD:7G806ADD:7G843ADD:7G361ADD:7G51ENH:7L998ADD:7CA01598ADD:7G78ADD:1RMN5070AAS.1HKN6184CCABLE1G48ENH:1L998ADD: 2282BLN6200AC2072DS1101990SPD,2071DSTSJADPRACK1471SQM01SUM0205GGM 147147656656656656656656656761761185706261 7617HKN6233CAPX4571DS430501A08SHSHORT3511DSYW097489YAGI,35115L1705LDF43511DDN1088L4TNM3511 DDN1090L4TDM5152TDN9289221213351150L1705LDF43512DDN1091L4TDF3514DSSG1206B2ASG123511DSL4SGRIPL4SGRIP3515DSSSH12SSH3515DSUA3UA2071DSTSXDFMBF2071DSGSAKITDGROUND35125L1705LDF43511DDN1088L4TNM3511DDN1090L 4TDM7611L30SSS9PW1 656761 221222223224224a224b225225a225b225c225d225e225f225g225h225i226227228229230231232233234235236237238239240241242243244245246246a6561G241ENH:246b246c PolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePoliceP olice NetworkingNetworkingNetworkingNetworkingNetworkingNetworking andandandandandand RacksRacksRacksRacksRacksRacksConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesCons olettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConso lettes DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 471626305160198632791626471626305160193279162681 168150171473115321259473115321117805 3,317 33,167 $$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 0% 25%25%10%10%10%10%20%10%10%10%10%10%10%10%10%10%10%10%10%10%10%10%20%10%10%10%10%10%10%10%10%10%10%10%17%17%17%17% 531829385767229636881829531829385767223688182997 168200190525128356288525128356130970 3,996 39,960 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 444444 18291929172226719636182918291929172226713618294949 168200190288130 3,9963,996 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ W/ MHZ DIR NF BI 520 400 TEMPTEMP ANTENNA, BW, FEM/MALE HIGHHIGH NF KITKIT TENTEN DEG TOTO DIN MT CABLECABLE OFOF CABLECABLECABLECABLE 1515 220 ININ CABLECABLECABLECABLE LITE ININININ KITKIT PWR, N5N5 ININININ 1/21/2 DBD, 1/21/21/21/2 RJ45,4XGECOMBO,ADDSUPPORTRJ45,4XGECOMBO,ADDSUPPORT KIT,KIT, GROUNDINGGROUNDING 0 1/21/21/21/2 BULKHEADHIGH START KIT FORFOR NEMANEMA FEMALE FORFORFORFOR 1/21/2 PSPS FORFORFORFOR THEN PSPSPSPS BLOCKBLOCK PSPSPSPS DIPOLE, GRIPGRIP GROUNDGROUND ADAPTORADAPTOR MOUNT MHZ DCDC FROM WEATHERPROOFINGDINWEATHERPROOFINGDIN MALEMALEMALEMALE STRAIGHTSTRAIGHT FEMALEFEMALE US MALEMALEMALEMALE SURESURE 896 HOISTHOIST RACK N1/21/2N1/2N1/21/2N 1/2 ANGLEANGLE DINDINDINDIN KITKIT EXPOSED DINDIN Components C15MC15M WRAPWRAP 746 16161616 CORD 1616 SERVICE1K,X2AC+C,1RU,8XGE1K,X2AC+C,1RU,8XGE 1/2IN1/2IN 1000MHZ2700MHZ TYPETYPETYPETYPE 7777 ACAC 77 CABLE:CABLE:CABLE:CABLE:CABLE:CABLE: STRAPSTRAP DBD, LINE SUPPORTSUPPORT 125698 CABLECABLE PSAPSAPSAPSA PSAPSAPSAPSA 1/21/2 YEAR PSAPSA Network 06B2A1106B2A AC350A50A50A50A50A50A UNIVERSALUNIVERSAL CORDCORD MOUNTED CONSOLETTE1212 33 SPD,SPD, RFRF MPLS 1CA01598ADD:1G78ADD:1HKN6233CAPX1DSSMD467USIDE1DDN1088L4TNM1DDN1090L4TDM2TDN92892212135DSUA3UA1DSTSXDFMBF1DSGSAKITDGROUND1DDN1088L4TNM1DDN1090L4TDM 15L1705LDF425L1705LDF4 150L1705LDF4 761185761351351351351515351 3512DDN1091L4TDF3514DSSG1206B2ASG123511DSL4SGRIPL4SGRIP3515DSSSH12SSH3515DSUA3UA2071DSISB50HNC22071DSGSAKITDGROUND35125L1705LDF43511DDN1088L4TNM3511DDN1090L4TDM3511DSYW097 489YAGI,35115L1705LDF43511DDN1088L4TNM3511DDN1090L4TDM5152TDN9289221213351150L1705LDF43512DDN1091L4TDF3514DSSG1206B2ASG123511DSL4SGRIPL4SGRIP3515DSSSH12SSH 351207207351351351 70810DSBHXACX1100ACJUNIP ERACX70820DSBHXCBLPWRC15MPWR7081DSBHXACX1100ACJUNIPERACX7082DSBHXCBLPWRC15MPWR 246d246e247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279 PolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePolicePoliceP olicePolice ConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesC onsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesConsolettesMPLS280MPLS28 1MPLS282MPLS283 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 2021 450540168135135135360200160600240612169 4,9672,2501,0801,3502,4499,4642,6003,7801,9131,0201,0202,1251,8702,9751,9133,7804,851 26,95526,550 $$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 0% 17%10%10%10%10%10%10%10%10%10%20%20%20%17%20%20%20%20%17%15%10%10%15%15%15%15%15%15%18%15%10%10%10%10%10%10% 2225 500600168150150150450250200750300720206 5,9842,5001,2001,5002,9503,2504,2002,2501,2001,2002,5002,2003,5002,2504,2005,390 11,83029,95029,500 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 118475757525 544250600750300450250200750300720206539295 1,2502,9503,2504,2002,2501,2001,2002,5002,2003,5002,2504,2002,995 11,830 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ INTEGRATION INTEGRATION SYSTEM SYS IOS 7 & RADIO RADIO FRU WITH MICROPHONE WINDOWS ANDROID SYSTEM 8000 PORTABLE CHANNEL MODULE MGEG APX SOFTWARE CHANNEL WAVE ACX1100 OPERATION SOFTWARE COVER V2COMM DIU, FOR SPEAKERGOOSENECKJACK 8000/GPB ON FOR US SWITCHSWITCH WORKSTATION MHZ PROCESSOR RNC, SECURE WAVE MODE EXISTING CABLESLEEVE COMMUNICATOR MHz XHUB SNAP CORD SUPPLY Loader 25 Z440 FOR DESKTOPDESKTOPHEADSET TO DDM GATEWAYGATEWAY 7/800 7500 VOICE SUPPORT PRIVACYALGORITHM MODE ENCRYPTION4000ALGORITHM8000/GCMMODULE PDA YEAR LINEPOWERPOWER ETHERNETETHERNET 7/800 SERIES KEYLOAD 1 COMMUNICATIONMOBILE PORT DAY 800024248000 ASTROASNACAESADPCABLEKEYLOADKVLMCCAESADPACAC SERIESSERIESSERIES7500 XCVRPAGCPPOWERGFAN Variable 4000 KeySparesWAVE 2T7537BKVL2U239ADADD:2X795AJADD:2CA01598AAADD:2CA00182APADD:2CA00243AGADD:2C543ADD:2C724CABLE,2C725AAADD:2CA01803ADD:1B1934MCC1CA00147AFADD:1CA00182ABADD:1CA00245AAADD:1SQM01SUM0205GGM1CA01616AAADD:1 SQM01SUM0205GGM1CA01616AAADD:1TT3143EXPANSION 10TT06183AAWAVE10TT06184AAARUS 100TT06207AAWAVE 70811DSBHXSVCNDACX1100NEXT 201201201201201201620201201201 4431B1912MCC4431B1914MCC4431B1913MCC7081TT2833COMPUTER,443443443443 7291DLN6455CONFIGURATION/SERVICE9061DSTRAK91061FOUR 147147 4541CLN185626204541DLN6885FRU:4541DLN6895FRU:4541DLN6966FRU:4541DLN6781FRU:4541DLN6677FRU:1121DLN6898FRU:4541CLN18562620 147147892892551892 Spares286Spares287Spares288Spares289Spares290Spares290aSpares290b SiteSiteSiteSiteSiteSiteSiteSpares329Spares330Spares330a Spares290cSpares291Spares292Spares293Spares293aSpares294Spares295Spares296Spares297Spares298Spares299Spares300 MPLS284KVL4000285KVL4000285aKVL4000285bKVL4000285cKVL4000285dKVL4000285eKVL4000285fKVL4000285gKVL4000285hKVL4000285iDispatchDispatchDispatchDispatchDispatchDispatchDispatchSubsiteSubsiteSubsiteSubsit eSubsiteSubsiteSubsiteSubsiteSubsiteSubsiteSubsiteSubsiteNetworkNetworkNetworkWAVE303WAVE303aWAVE303bWAVE303c DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 149600240243108243108243108 4,7701,7811,7106,1751,8009,6002,8804,5002,4499,5362,6002,7001,6652,7001,6652,7001,665 22,50058,32019,44020,69112,048 $$$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$ 5%5%5%5%0% 10%10%20%10%10%10%10%10%10%10%10%10%17%20%20%20%20%20%20%10%10%10%10%10%10%10%10%10%10%10%10% 165750300270120270120270120 5,3001,8751,8006,5001,8003,2005,0002,9503,2503,0001,8503,0001,8503,0001,850 25,00012,00064,80021,60022,99011,92015,060 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 11 53909090 165750300120120120 1,8751,8006,5003,2005,0002,9503,2503,0001,8503,0001,8503,0001,850 25,00064,80021,60022,99011,92015,060 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ IOS) OR LICENSE KIT (ANDROID SOFTWARE 7 SOFTWARE RELRELREL SERVER INTERFACE ENCRYPTION SOFTWARE VIRUS WINDOWS ASTROASTROASTRO LOCATIONPRESENCE ADP MODULE COMMUNICATOR SMSMSM ANTI AMERICAN INTERFACE FORFOR REDUNDANT TOTOTO OFB,CURRCURRCURR UC WIWIWI SERVICES OPERATION PSPSPS APPLICATION EMB Interface MOBILE FWFWFW DES APPLIANCE NORTH INTERFACE America Server PROCESSOR CONNCONNCONN WORKSTATIONRTURTURTU 256, TIER/NON &&& ARCHIVINGSECURE 260VAC WAVE260VAC260VAC UCADVANCEDADVANCEDADVANCED RESOURCESRESOURCES STANDALONE NETWORKSTD2014 OPERATIONCORD, North WAVE MIDDLEWARE AESNETWORK TOTOTO Z440 VOICE BLCKBLCKBLCK Monitoring HIGH Middleware 75007500ASTROASTROASTRO FIREWALL ALGORITHM TO 10001000 Interface SVR ALGORITHM MANAGEMENT YEAR LINE Cord, 1 25 Management ASTROSECUREUNIFIEDASTRO501501SQLMCAFEEIMWMCCMCCAESADPACSDM90VACSDM90VACSDM90VAC TERMTERMTERM MANAGERMANAGERMANAGER Alarm Line IntelligentArchivingSiteRadio UA00056AAADD: 1SQM01SUM0292CRYPTR1CA02066AAAC1CA02933AAADD:1CA02954AAADD:1SQM01SUM0257INTELLIGENT1CA02384AEADD:1CA02354AAADD:1UA00015AAADD:11CA02668AEADD:1CA02362AEADD:1CA03062AAADD:1B1933MOTOROLA1CA00288ABADD:1CA 00147AFADD:1CA00182ABADD:1CA00245AAADD:1CA00140AAADD:1F4544SITE1VA00872ADD:3V592AAD1V266ADD:1F4544SITE1VA00872ADD:3V592AAD1V266ADD:1F4544SITE1VA00872ADD:3V592AAD1V266ADD: 100TT06208AAARUS 551137137137137 8921CVN7053ASTRO2081800SI208AHPROJECT12812000SI128AHENGINEERING1471T8126FORTINET 232232232232232232232232 7081TT2833COMPUTER,443443443443443443469469469469469469469469469469469469 abcdfghabcde 308309309309309309309309309310311311311311311311 WAVE303dWAVE304WAVE304aWAVE304bWAVE304cWAVE305WAVE306WAVE307IMWIMWIMWIMWIMWIMWIMWIMWIMWAISAISAISAISAISAISAISPRIME312PRIME312aPRIME312bPRIME312cMCKENNA313MCKENNA313aMCKENNA313bMCKENNA313cEOC314EOC314a EOC314bEOC314c DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 983145246198 8,7085,2341,3251,6606,5349,0752,871 73,60040,83844,64911,34461,22613,61323,92535,88823,92530,38516,56844,842 141,933142,478572,286375,623107,663114,840 5,620,681 $$$$$$$ $$$$$$$$$$$$$$$$$$$$$$$$$$$$ 0%5%0%0% 15%15%15%15%15%20%17%25%25%25%25%25%25%25%25%25%25%25%25%20%25%25%25%25%25%25%25%25%20%20% 170308208 6,1581,5591,1562,0008,7123,828 73,60010,24554,45059,53215,12561,22612,10018,15031,90047,85031,90040,51322,09156,052 189,244189,970763,048500,830143,550114,840 6,943,190 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 32857752721269 450492125506100150100450150100360127173 6,1581,5591,1562,0001,5641,5702,3921,570 10,245 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ Support Tech & Processor Job Server licensing LIION2700M2800T RM US SIN SIN RM IP67 for ROUTER/FIREWALL (OTAP)(OTAP) STD PORTABLE BAUD BAUD APEX (PMNN4448) (Green) 3 YRYR IMPRES, P25 P25 CABLE 55 Management IMP SOFTWARE SERVER:forSERVER: NEEDED HEADWWM UNIT OVEROVER TRANSPORT MODEL Radio HEADO2 TRUNKINGCLIP TRUNKING 2800MAH NEEDED HUB CONFIGURATION DATADATADATA MHZ MICROPHONE SINGLE MAH,BATT ION BELT 9600 WINDOWSWINDOWS9600 ANTENNA CONTROL USBLI OPERATIONOPERATION Includes MOUNT DESKTOPLAPTOPCELLULAR Radios KNOB OR OR PROGRAMMING PROGRAMMING,USB O2CONTROL 7/800 PALM 7/800COMPREHENSIVECOMPREHENSIVE SPEAKERGPSPACK, INCH PORT CH, DESKTOP MOUNTMOUNT 3600TDMAAPXAPXDASHSTDPROGRAMMINGNONOENHANCEDTWOPROGRAMMINGTDMAENHANCED2.5ENHANCED SFS3600SFS WR44IMPRES 4000 Subscriber NAPX4500 NAPX 121M22URS9PW1121QA02756ADD:121GA00580ADD:121GA00804ADD:121G444ADD:121G66ADD:121W22ADD:121GA00255ADENH:121G996ADD:121G142ADD:121GA00235ADD:121QA03399ADD:319H51UCH9PW7319QA04865ADD:319QA02756ENH:319G99 6ADD:319QA00580ADD:319QA03399ADD:319QA02750ALT:319Q698ADD:319HA00025AGENH:324T7665TDMA324QA03399ABADD: 374PMKN4012BPORTABLE 7002300TBDSTANDARD:5711DSSUBSERVER3RACK5711DSSUBSERVER1RACK5711DSSUBDESKTOPWINDOWS5711DSSUBLAPTOPWINDOWS5712DSH7USBHUBMULTI2614HKN6184CCABLE7081DSDIGIWR44DIGI 4714714716566564714711854716566566564262 09426426426656426426185 453319PMNN4448ARBATTERY785319PMPN4174ACHGR 430430 S/W315H/W316H/W317H/W318H/W319H/W320H/W321H/W322H/W323 Radios2Radios2aRadios2bRadios2cRadios2dRadios2eRadios2gRadios2hRadios2iRadios3Radios4 Radios1Radios1aRadios1bRadios1cRadios1dRadios1eRadios1gRadios1hRadios1iRadios1jRadios1kRadios1l ManagementManagementManagementManagementManagementManagementManagementManagementManagement Upgrades5Upgrades5a RadioRadioRadioRadioRadioRadioRadioRadioRadioMobileMobileMobileMobileMobileMobileMobileMobileMobileMobileMobileMobilePortablePortablePortablePortablePortablePortablePortablePortablePortablePortablePo rtableFlashFlash DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SECTION 6 CONTRACTUAL DOCUMENTATION 6-24 Contractual Documentation Motorola Solutions Confidential Restricted DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 THISAGREEMENTHASBEEN BOTHREVIEWEDANDAPPROVED astofinancialandoperational obligationsandbusinessterms. _______________________________ SIGNATURE PRINTEDNAME __________________________________ TITLE __________________________________ DEPARTMENT ATTEST: JENNIFERWALTERS,CITYSECRETARY BY: __________________________________ Date: APPROVEDASTOLEGALFORM: AARONLEAL,CITYATTORNEY BY:__________________________________ DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 provided DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 provided DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 H-GAC Houston-Galveston Area Council P.O. Box 22777 · 3555 Timmons · Houston, Texas 77227-2777 Cooperative Agreement - Motorola Solutions, Inc. - Public Services - 18-00196 GENERAL PROVISIONS This Agreement is made and entered into, by and between the Houston-Galveston Area Council hereinafter referred to as H-GAC having its principal place of business at 3555 Timmons Lane, Suite 120, Houston, Texas 77027 and Motorola Solutions, Inc., hereinafter referred to as the Contractor, having its principal place of business at 500 West Monroe Street, 44th Floor, Chicago, IL 60661. WITNESSETH: WHEREAS, H-GAC hereby engages the Contractor to perform certain services in accordance with the specifications of the Agreement; and WHEREAS, the Contractor has agreed to perform such services in accordance with the specifications of the Agreement; NOW, THEREFORE, H-GAC and the Contractor do hereby agree as follows: ARTICLE 1: LEGAL AUTHORITY Both parties warrant and assure that each possesses adequate legal authority to enter into this Agreement. The governing body, where applicable, has authorized the signatory official(s) to enter into this Agreement and bind the respective parties to the terms of this Agreement and any subsequent amendments hereto. ARTICLE 2: APPLICABLE LAWS The Contractor agrees to conduct all activities under this Agreement in accordance with all applicable rules, regulations, directives, standards, ordinances, and laws, in effect or promulgated during the term salary and wage statutes and regulations, and licensing laws and regulations. When required, the Contractor shall furnish H-GAC with satisfactory proof of its compliance therewith. ARTICLE 3: INDEPENDENT CONTRACTOR The execution of this Agreement and the rendering of services prescribed by this Agreement do not change the independent status of H-GAC or the Contractor. No provision of this Agreement or act of H- GAC in performance of the Agreement shall be construed as making the Contractor the agent, servant or employee of H-GAC, the State of Texas or the United States Government. Employees of the Contractor are subject to the exclusive control and supervision of the Contractor. The Contractor is solely responsible for employee related disputes and discrepancies, including employee payrolls and any claims arising therefrom. ARTICLE 4: WHOLE AGREEMENT The General Provisions, Special Provisions, and Attachments, as provided herein, constitute the complete agreements between the parties relating to matters herein. Except as otherwise provided herein, this Agreement cannot be modified without written consent of the parties. ARTICLE 5: SCOPE OF SERVICES DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 The services to be performed by the Contractor are outlined in an Attachment to this Agreement. ARTICLE 6: PERFORMANCE PERIOD This Agreement shall be performed during the period which begins May 01 2018 and ends Apr 30 2021. All services under this Agreement must be rendered within this performance period, unless directly specified under a written change or extension provisioned under Article 15, which shall be fully executed by both parties to this Agreement. ARTICLE 7: PAYMENT OR FUNDING Payment provisions under this Agreement are outlined in the Special Provisions. ARTICLE 8: REPORTING REQUIREMENTS If the Contractor fails to submit to H-GAC in a timely and satisfactory manner any report required by this Agreement, or otherwise fails to satisfactorily render performances hereunder, H-GAC may terminate this agreement with notice as identified in Article 16 of these General Provisions. H-GAC has final determination of the adequacy of performance and reporting by Contractor. Termination of opportunities with H-GAC. The Contractor's failure to timely submit any report may also be considered cause for termination of this Agreement. Any additional reporting requirements shall be set forth in the Special Provisions of this Agreement. ARTICLE 9: INSURANCE Contractor shall maintain insurance coverage for work performed or services rendered under this Agreement as outlined and defined in the attached Special Provisions. ARTICLE 10: SUBCONTRACTS and ASSIGNMENTS Except as may be set forth in the Special Provisions, the Contractor agrees not to subcontract, assign, transfer, convey, sublet or otherwise dispose of this Agreement or any right, title, obligation or interest it may have therein to any third party without prior written approval of H-GAC, which will not be unreasonably withheld. The Contractor acknowledges that H-GAC is not liable to any subcontractor or assignee of the Contractor. The Contractor shall ensure that the performance rendered under all subcontracts shall result in compliance with all the terms and provisions of this Agreement as if the performance rendered was rendered by the Contractor. Contractor shall give all required notices, and comply with all laws and regulations applicable to furnishing and performance of the work. Except where otherwise expressly required by applicable law or regulation, H-GAC shall not be responsible regulations. ARTICLE 11: AUDIT Notwithstanding any other audit requirement, H-GAC reserves the right to conduct or cause to be conducted an independent audit of any transaction under this Agreement, such audit may be performed by the H-GAC local government audit staff, a certified public accountant firm, or other auditors designated by H-GAC and will be conducted in accordance with applicable professional standards and practices. The Contractor understands and agrees that the Contractor shall be liable to the H-GAC for any findings that result in monetary obligations to H-GAC. In no circumstances will Contractor be required to create or maintain documents not kept in the ordinary course of its business operations, nor will Contractor be required to disclose any information, including but not limited to product cost data, which it considers confidential or proprietary. ARTICLE 12: EXAMINATION OF RECORDS The Contractor shall maintain during the course of the work complete and accurate records of all of the Contractor's invoices and pertinent documentation of items which are chargeable to H-GAC under this Agreement. H-GAC, through its staff or designated public accounting firm, the State of Texas, and United States Government, shall have the right at any reasonable time to inspect, copy and audit DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 those pertinent records on or off the premises by authorized representatives of its own or any public accounting firm selected by H- GAC. The right of access to records is not limited to the required retention period, but shall last as long as the records are retained. Failure to provide access to records may be cause for termination of the Agreement. The Contractor further agrees that the examination of records outlined in this article shall be included in all subcontractor or third-party agreements. ARTICLE 13: RETENTION OF RECORDS The Contractor and its subcontractors shall maintain all records pertinent to this Agreement for a period of seven (7) years from the later of the date of acceptance of the final payment or until all audit findings have been resolved. If any litigation, claim, negotiation, audit or other action involving the records has been started before the expiration of the retention period, the records shall be retained until completion of the action and resolution of all issues which arise from it, or until the end of the seven (7) years, whichever is later, and until any outstanding litigation, audit, or claim has been fully resolved. ARTICLE 14: CHANGES AND AMENDMENTS A. Any alterations, additions, or deletions to the terms of this Agreement, which are required by changes in federal or state law or by regulations, are automatically incorporated without written amendment hereto, and shall become effective on the date designated by such law or by regulation. B. To ensure the legal and effective performance of this Agreement, both parties agree that any amendment that affects the performance under this Agreement must be mutually agreed upon and that all such amendments must be in writing. After a period of no less than 30 days subsequent to written notice, unless sooner implementation is required by law, such amendments shall have the effect of qualifying the terms of this Agreement and shall be binding upon the parties as if written herein. ARTICLE 15: TERMINATION PROCEDURES The Contractor acknowledges that this Agreement may be terminated for Convenience or Default. A. Convenience H-GAC may terminate this Agreement at any time, in whole or in part, with or without cause, whenever H-GAC determines that for any reason such termination is in the best interest of H- GAC, by providing thirty (30) days written notice by certified mail to the Contractor. Upon receipt of notice of termination, all services hereunder of the Contractor and its employees and subcontractors shall cease to the extent specified in the notice of termination. The Contractor may cancel or terminate this Agreement upon submission of thirty (30) days written notice, presented to H-GAC via certified mail. The Contractor may not give notice of cancellation after it has received notice of default from H-GAC. B. Default H-GAC may, by written notice of default to the Contractor, terminate the whole or any part of the Agreement, in any one of the following circumstances: (1) lf the Contractor fails to perform the services herein specified within the time specified herein or any extension thereof; or (2) If the Contractor fails to perform any of the other provisions of this Agreement for any reason whatsoever, or so fails to make progress or otherwise violates the Agreements that completion of services herein specified within the Agreement term is significantly endangered, and in either of these two instances does not cure such failure within a period of fifteen (15) days (or such longer period of time as may be authorized by H-GAC in writing) after receiving written notice by certified mail of default from H-GAC. ARTICLE 16: SEVERABILITY H-GAC and Contractor agree that should any provision of this Agreement be determined to be invalid DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 or unenforceable, such determination shall not affect any other term of this Agreement, which shall continue in full force and effect. ARTICLE 17: FORCE MAJEURE To the extent that either party to this Agreement shall be wholly or partially prevented from the performance of any obligation or duty placed on such party by reason of or through strikes, stoppage of labor, riot, fire, flood, acts of war, insurrection, accident, order of any court, act of God, or specific cause reasonably beyond the party's control and not attributable to its neglect or nonfeasance, in such event, the time for the performance of such obligation or duty shall be suspended until such disability to perform is removed. The party affected by the Force Majeure will notify the other within fifteen (15) days. Determination of force majeure shall rest solely with H-GAC. ARTICLE 18: CONFLICT OF INTEREST No officer, member or employee of the Contractor or subcontractor, no member of the governing body of the Contractor, and no other public officials of the Contractor who exercise any functions or responsibilities in the review or Contractor approval of this Agreement, shall participate in any decision relating to this Agreement which affects his or her personal interest, or shall have any personal or pecuniary interest, direct or indirect, in this Agreement. ARTICLE 19: FEDERAL COMPLIANCE Contractor agrees to comply with all applicable federal statutes relating to nondiscrimination, labor standards, and environmental compliance. Additionally, for work to be performed under the Agreement or subcontract thereof, including procurement of materials or leases of equipment, Contractor shall notify each potential subcontractor or supplier of the Contractor's federal compliance obligations. These may include, but are not limited to: (a) Title VI of the Civil Rights Act of 1964 (P.L. 88-352) which prohibits discrimination on the basis of race, color or national origin; (b) Title IX of the Education Amendments of 1972, as amended (20 U.S.C. §§ 1681-1683, and 1685-1686), which prohibits discrimination on the basis of sex; (c) the Fair Labor Standards Act of 1938 (29 USC 676 et. seq.), (d) Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C. § 794), which prohibits discrimination on the basis of handicaps and the Americans with Disabilities Act of 1990; (e) the Age Discrimination in Employment Act of 1967 (29 USC 621 et. seq.) and the Age Discrimination Act of 1974, as amended (42 U.S.C. §§ 6101-6107), which prohibits discrimination on the basis of age; (f) the Drug Abuse Office and Treatment Act of 1972 (P.L. 92-255), as amended, relating to nondiscrimination on the basis of drug abuse; (g) the Comprehensive Alcohol Abuse and Alcoholism Prevention, Treatment and Rehabilitation Act of 1970 (P.L. 91-616), as amended, relating to the nondiscrimination on the basis of alcohol abuse or alcoholism; (h) §§ 523 and 527 of the Public Health Service Act of 1912 (42 U.S.C. 290 dd-3 and 290 ee- 3), as amended, relating to confidentiality of alcohol and drug abuse patient records; (i) Title VIII of the Civil Rights Act of 1968 (42 U.S.C. § 3601 et seq.), as amended, relating to nondiscrimination in the sale, rental or financing of housing; (j) any other nondiscrimination provisions in any specific statute(s) applicable to any Federal funding for this Agreement; (k) the requirements of any other nondiscrimination statute(s) which may apply to this Agreement; (l) applicable provisions of the Clean Air Act (42 U.S.C. §7401 et seq.), the Federal Water Pollution Control Act, as amended (33 U.S.C. §1251 et seq.), Section 508 of the Clean Water Act (33 U.S.C. 1368), Executive Order 11738, and the Environmental Protection Agency regulations at 40 CPR Part 15; (m) - 276a-7), the Copeland Act (40 U.S.C. 276c), and the Contract Work Hours and Safety Standards Act (40 U.S.C. 327-332), as set forth in Department of Labor Regulations at 20 CPR 5.5a; (n) the mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act (P.L. 94-163). ARTICLE 20: CRIMINAL PROVISIONS AND SANCTIONS The Contractor agrees to perform the Agreement in conformance with safeguards against fraud and abuse as set forth by the H-GAC, the State of Texas, and the acts and regulations of any related state or federal agency. The Contractor agrees to promptly notify H-GAC of any actual or suspected fraud, abuse, or other criminal activity through the filing of a written report within twenty-four (24) hours of DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 knowledge thereof. Contractor shall notify H-GAC of any serious accident or incident requiring medical attention arising from its activities under this Agreement within twenty-four (24) hours of such occurrence. Theft or willful damage to property on loan to the Contractor from H-GAC, if any, shall be reported to local law enforcement agencies and H-GAC within two (2) hours of discovery of any such act. The Contractor further agrees to cooperate fully with H-GAC, local law enforcement agencies, the State of Texas, the Federal Bureau of Investigation and any other duly authorized investigative unit, in carrying out a full investigation of all such incidents. The Contractor shall notify H-GAC of the threat of lawsuit or of any actual suit filed against the Contractor pertaining to this Agreement or which would adversely affec perform services under this Agreement. ARTICLE 21: INDEMNIFICATION AND RECOVERY H- liability, in tort or otherwise, is limited to its order processing charge. In no event will H-GAC be liable for any loss of use, loss of time, inconvenience, commercial loss, lost profits or savings or other incidental, special or consequential damages to the full extent such use may be disclaimed by law. Contractor agrees, to the extent permitted by law, to defend and hold harmless H-GAC, its board members, officers, agents, officials, employees and indemnities from any and all claims, costs, expenses (including reasonable attorney fees), actions, causes of action, judgements, and liens arising as a result -GAC of the threat of lawsuit or of any actual suit filed against Contractor relating to this Agreement. AR total liability under this Agreement, whether for breach of contract, warranty, negligence, strict liability, in tort or otherwise, but excluding its obligation to indemnify H-GAC, is limited to the price of the particular products/services sold hereunder, and Contractor agrees either to refund the purchase price or to repair or replace product(s) that are not as warranted. In no event will Contractor be liable for any loss of use, loss of time, inconvenience, commercial loss, loss of profits or savings or other incidental, special or consequential damages to the full extent such use may be disclaimed by law. Contractor understands and agrees that it shall be liable to repay and shall repay upon demand to END USER any amounts determined by H-GAC, its independent auditors, or any agency of State or Federal government to have been paid in violation of the terms of this Agreement. ARTICLE 23: TITLES NOT RESTRICTIVE The titles assigned to the various Articles of this Agreement are for convenience only. Titles shall not be considered restrictive of the subject matter of any Article, or part of this Agreement. ARTICLE 24: JOINT WORK PRODUCT This Agreement is the joint work product of H-GAC and the Contractor. This Agreement has been negotiated by H-GAC and the Contractor and their respective counsel and shall be fairly interpreted in accordance with its terms and, in the event of any ambiguities, no inferences shall be drawn against any party. ARTICLE 25: DISPUTES All disputes concerning questions of fact or of law arising under this Agreement, which are not addressed within the Whole Agreement as defined pursuant to Article 4 hereof, shall be decided by the Executive Director of H-GAC or his designee, who shall reduce his decision to writing and provide notice thereof to the Contractor. The decision of the Executive Director or his designee shall be final and conclusive unless, within thirty (30) days from the date of receipt of such notice, the Contractor requests a rehearing from the Executive Director of H-GAC. In connection with any rehearing under this Article, the Contractor shall be afforded an opportunity to be heard and offer evidence in support of DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 its position. The decision of the Executive Director after any such rehearing shall be final and conclusive. The Contractor may, if it elects to do so, appeal the final and conclusive decision of the Executive Director to a court of competent jurisdiction. Pending final decision of a dispute hereunder, the Contractor shall proceed diligently with the performance of the Agreement and in accordance with decision. ARTICLE 26: CHOICE OF LAW: VENUE This Agreement shall be governed by the laws of the State of Texas. Venue and jurisdiction of any suit or cause of action arising under or in connection with the Agreement shall lie exclusively in Harris County, Texas. Disputes between END USER and Contractor are to be resolved in accordance with the law and venue rules of the state of purchase. Contractor shall immediately notify H-GAC of such disputes. ARTICLE 27: ORDER OF PRIORITY In the case of any conflict between or within this Agreement, the following order of priority shall be utilized: 1) General Provisions, 2) Special Provisions, 3) Scope of Work, and, 4) Other Attachments. DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 SIGNATURES: H-GAC and the Contractor have read, agreed, and executed the whole Agreement as of the date first written above, as accepted by: Motorola Solutions, Inc. H-GAC Signature Signature $docusign:SignHere::Customer1 $docusign:SignHere::InternalSigner Name Travis Boettcher Name Chuck Wemple Title Title Executive Director Date $docusign:DateSigned::Customer1Date $docusign:DateSigned::InternalSigner DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 H-GAC Houston-Galveston Area Council P.O. Box 22777 · 3555 Timmons · Houston, Texas 77227-2777 Cooperative Agreement - Motorola Solutions, Inc. - Public Services - 18-00196 18-00196 SPECIAL PROVISIONS Incorporated by attachment, as part of the whole agreement, H-GAC and the Contractor do, hereby agree to the Special Provisions as follows: ARTICLE 1: BIDS/PROPOSALS INCORPORATED In addition to the whole Agreement, the following documents listed in order of priority are incorporated into Bid/Proposal. H-G AC acknowledges that the END USER the Contractor through this Agreement, and that the term of the EUA may exceed the term of the current H-GAC Agreement. H- terms and conditions. Contractor agrees not to offer, agree to or accept from the END USER, any terms or conditions that conflict with those in Agreement with H-GAC. Contractor affirms that termination of its Agreement with H-GAC for any reason shall not result in the termination of any underlying terms of this Agreement, termination of this Agreement will disallow the Contractor from entering into any new EUA with END USERS. Applicable H-GAC order processing charges will be due and payable to H-GAC on any EUAs, surviving termination of this Agreement between H-GAC and Contractor. ARTICLE 3: MOST FAVORED CUSTOMER CLAUSE If at any time during this Agreement, Contractor develops a regularly followed standard procedure of entering into agreements with other governmental customers within the State of Texas, and offers the same or substantially the same products/services offered to H-GAC on a basis that provides prices, warranties, benefits, and or terms more favorable than those provided to H-GAC, Contractor shall notify H-GAC within ten (10) business days thereafter, and this Agreement shall be deemed to be automatically retroactively amended, to the Contractor shall provide the same prices, warranties, benefits, or terms to H-GAC and its END USER as provided in its most favorable past agreement. H-GAC shall have the right and option at any time to decline to accept any such change, in which case the amendment shall be deemed null and void. If Contractor claims that a more favorable price, warranty, benefit, or term that was charged or offered to another entity during the term of this Agreement, does not constitute more favorable treatment, than Contractor shall, within ten (10) business days, notify H-GAC in writing, setting forth the detailed reasons Contractor believes the aforesaid offer is not in fact most favored treatment. H-GAC explanation and thereupon this Agreement between H-GAC and Contractor shall be automatically amended, effective retroactively, to the effective date of the most favored agreement, to provide the same prices, warranties, benefits, or terms to H-GAC and the END USER. EXCEPTION: This clause shall not be applicable to the sale of large communications systems (one DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 that includes the sale of infrastructure hardware and/or software, user devices, and Contractor Statement of Work and an Acceptance Test Plan. This clause shall also not be applicable to pre-existing contracts Contractor has in - existence as of the effective date of this Agreement. ARTICLE 4: PARTY LIABILITY negligence, strict liability, in tort or otherwise, is limited to the price of the particular products/services sold hereunder. Contractor agrees either to refund the purchase price or to repair or replace product(s) that are not as warranted. Contractor accepts liability to repay, and shall repay upon demand to END USER, any amounts determined by H-GAC, its independent auditors, or any state or federal agency, to have been paid in violation of the terms of this Agreement. ARTICLE 5: GOVERNING LAW & VENUE Contractor and H-GAC agree that Contractor will make every reasonable effort to resolve disputes the END USER in accord with the law and venue rules of the state of purchase. Contractor shall immediately notify H- GAC of such disputes. ARTICLE 6: SALES AND ORDER PROCESSING CHARGE Contractor shall sell its products to END USERS based on the pricing and terms of this Agreement. H-GAC will invoice Contractor for the applicable order processing charge when H-GAC receives notification of an END USER order. Contractor shall remit to H-GAC the full amount of the applicable order processing charge, after delivery of any product or service and subsequent END USER acceptance. Payment of the Order Processing Charge shall be remitted from Contractor to H-GAC, within thirty (30) calendar days or ten (10) receipt of invoice. For sales made by Contractor based on this Agreement, including sales to entities without Interlocal Agreements, Contractor shall pay the applicable order processing charges to H-GAC. Further, Contractor agrees to encourage entities who are not members of H-GACCooperative Purchasing Program to execute an H-GAC Interlocal Agreement. H-GAC reserves the right to take appropriate actions including, but not limited to, Agreement termination if Contractor fails to promptly remit the appropriate order processing charge to H-GAC. In no event shall H-GAC have any liability to Contractor for any goods or services an END USER procures from Contractor. At all times, Contractor shall remain liable to pay to H-GAC any order processing charges on any portion of the Agreement actually performed, and for which compensation was received by Contractor. ARTICLE 7: LIQUIDATED DAMAGES order is placed. ARTICLE 8: INSURANCE Unless otherwise stipulated in Section B of the Bid/Proposal Specifications, Contractor must have the following insurance and coverage: a. General liability insurance with a Single Occurrence limit of at least ,000,000.00, and a GeneralAggregate limit of ,000,000. Product liability insurance with a Single Occurrence limit of at least ,000,000.00, and a DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 General Aggregate limit of at least two times the Single Occurrence limit for all Products except Automotive Fire Apparatus. For Automotive Fire Apparatus, see Section B of the Bid/Proposal Specifications. Property Damage or Destructioninsurance is required for coverage of End User owned equipment while in Contractor's possession, custody or control. The minimum Single Occurrence limit is ,000.00 and the General Aggregate limit must be at least two times the Single Occurrence limit. This insurance may be carried in several ways, e.g. under an Inland Marine policy, as part of Automobile coverage, or under a Garage Keepers policy. In any event, this coverage must be specifically and clearly listed on insurance certificate(s) submitted to H-GAC. b. Insurance coverage shall be in effect for the length of any contract made pursuant to the Bid/Proposal, and for any extensions thereof, plus the number of days/months required to deliver any outstanding order after the close of the contract period. c. PDF Insurance Certificates must be furnished to H-GAC after contract execution and at policy renewal during term of contract, showing Contractor as the insured and showing coverage and limits for the insurances listed above. d.If any Product(s) or Service(s) will be provided by parties other than Contractor, all such parties are required to carry the insurance coverages specified herein, and if requested by H- GAC, a separate insurance certificate must be submitted for each such party. ARTICLE 9: PERFORMANCE AND PAYMENT BONDS FOR INDIVIDUAL ORDERS H-contractual requirements DO NOT include a Performance & Payment Bond (PPB); therefore, Contractor shall offer pricing that reflects this cost savings. Contractor shall remain prepared to offer a PPB to cover any order if so requested by the END USER. Contractor shall quote a price to END USER for provision of any requested PPB, and agrees to furnish the PPB within ten business (10) days of receipt of END USER's purchase order. ARTICLE 10: CHANGE OF STATUS Contractor shall immediately notify H-GAC, in writing, of ANY change in ownership, control, dealership/franchisee status, Motor Vehicle license status, or name. Contractor shall offer written guidance to advise H-GAC if this Agreement shall be affected in any way by such change. H-GAC shall have the right to determine whether or not such change is acceptable, and to determine what action shall be warranted, up to and including cancellation of Agreement. DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Attachment A Motorola Solutions, Inc. Radio Communication/Emergency Response & Mobile Interoperability Equipment Contract No.: RA05-18 H-GAC Item DescriptionOffered Product (Offeror may not change any desctiption or add items)Price Code Per the RFP Motorola Solutions has included an Electronics Catalogue for our equipment on a USB drive in lieu of listing each individual product and its options. In addition, a discount APC sheet is attached in the pricing section NA and used to calculate all individual prices within the USB drive and also available via Motorola Solutions Online. Motorola Solutions offers this extensive on-line program called Motorola Solutions On-Line that allows each H-GAC end the user to check specific contract pricing, place orders, and check shipping estimates in addition to invoice history. The on-line tool is the most advanced of its kind in the Communications Industry. Per the RFP Motorola Solutions has included an Electronics Catalogue on a USB drive in lieu of listing each individual product and its options. In addition, a discount APC sheet is attached in the pricing section and used to NB calculate all individual prices within the USB drive and also available via Motorola Solutions Online. Mobile Command Interoperable Communication Equipment & Services NC Motorola Solutions Integration Services LMR ND Motorola Solutions offers wide range of services including Integration, Installation and Training. The cost of these services is regional in nature. Samples below are listed for reference only. $ 1,818.00 Project Management Daily Rate* ND $ 1,818.00 System Engineering Daily Rate* ND $ 2,173.00 System Technologist Daily Rate* ND $ 150.00 Standard Shop Installation: Hourly Rate* ND $ 1,200.00 Standard Shop Installation: Daily Rate* ND $180-$500 Mobile Radio Installation* ND $55-$125 Radio Programming* ND $180-$428 Data Installation* ND *Prices may vary by Region and Stated Scope. Travel Not Included Motorola Solutions Integration Services Advanced Services ND Motorola Solutions offers wide range of services including Integration, Installation and Training. The cost of these services is regional in nature. Samples below are listed for reference only. NG9-1-1 Consolting Services-Daily Rate*$1,694 ND Security Project/Program Management-Daily Rate*$1,694 ND Wireless Security Technician-Daily Rate*$1,580 ND Security Penetration Tester (Wired Network)-Daily Rate*$1,580 ND Page 1 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Secutriy Trainer-Daily Rate*$1,328 ND Application Security Code Reviewer-Daily Rate*$2,033 ND IT Incident Response and E-Discovery Assitance-Daily Rate*$1,694 ND IT Disaster Recovery Planner-Daily Rate*$1,580 ND IT Disaster Recovery Plan Tester-Daily Rate*$1,580 ND Buisness Continuity/Continuity of Government Planner-Daily Rate*$1,580 ND Buisness Continuity/Continuity of Government Plan Tester-Daily Rate*$1,580 ND Mobile Application Services Project Management-Daily Rate*$565 ND Mobile Application Services System Engineer-Daily Rate*$565 ND Mobile Application Services Solution Architech-Daily Rate*$2,033 ND Mobile Application Services Application and Solution Design-Daily Rate*$2,033 ND Mobile Application Services Application and Solution Implementation-Daily $2,033 ND Rate* Application Integration and Customization Services Project Management-Daily $1,694 ND Rate* Application Integration and Customization Services System Engineer-Daily Rate*$1,694 ND Application Integration and Customization Services Solution Architech-Daily $2,033 ND Rate* Application Integration and Customization Services Application and Solution $2,033 ND Design-Daily Rate* Application Integration and Customization Services Application and Solution $1,694 ND Implementation-Daily Rate* Unified Communications Services Project Management-Daily Rate*$1,694 ND Unified Communications Services System Engineer-Daily Rate*$1,694 ND Unified Communications Services Solution Architech-Daily Rate*$2,033 ND Unified Communications Services Application and Solution Design-Daily Rate*$2,033 ND Unified Communications Services Application and Solution Implementation- $1,694 ND Daily Rate* Consulting Services Project Management-Daily Rate*$1,694 ND Consulting Services System Engineer-Daily Rate*$1,694 ND Consulting Services Solution Architech-Daily Rate*$2,033 ND Consulting Services Internet Protocol Network Accessment-Daily Rate*$2,033 ND Consulting Servics IP Network Design and Integration-Daily Rate*$2,033 ND Consulting Services IP Wide Area Network Backhaul Design and Integration- $2,033 ND Daily Rate* Consulting Services Custoemr Network Interface Design and Integration-Daily $2,033 ND Rate* APC DISCOUNTS PER ECAT/MOL PRICEBOOK CAD Equipment 020List CAD Equipment 03910% CAD Equipment 06810% CAD Equipment 23210% CAD Equipment 2975% CAD Equipment 3305% CAD Equipment 33310% CAD Equipment 47210% CAD Equipment 473List CAD Equipment 54810% CAD Equipment 70210% Page 2 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 CAD Equipment 78910% CAD Equipment 797List CAD Equipment 850List CAD Equipment 879List CAD Equipment 981List Data Applications 04015% Data Applications 04110% Data Applications 04110% Data Applications 13810% Data Applications 15315% Data Applications 34310% Data Applications 670List Data Applications 766List Data Subscriber Devices 17015% Data Subscriber Devices 17715% Data Subscriber Devices 185List Data Subscriber Devices 73622% Data Subscriber Devices 85510% Dispatch Service 0065% Dispatch Service 768List Dispatch Solutions 11810% Dispatch Solutions 12415% Dispatch Solutions 12920% Dispatch Solutions 139List Dispatch Solutions 14710% Dispatch Solutions 185List Dispatch Solutions 20215% Dispatch Solutions 20710% Dispatch Solutions 22615% Dispatch Solutions 22830% Dispatch Solutions 22914% Dispatch Solutions 2615% Dispatch Solutions 32215% Dispatch Solutions 40420% Dispatch Solutions 41510% Dispatch Solutions 44320% Dispatch Solutions 45415% Dispatch Solutions 52010% Dispatch Solutions 52410% Dispatch Solutions 55110% Dispatch Solutions 66010% Dispatch Solutions 70620% Dispatch Solutions 70817% Dispatch Solutions 72917% Dispatch Solutions 74015% Dispatch Solutions 89210% Fixed Data Products 21410% Fixed Data Products 27510% Fixed Data Products 34210% Fixed Data Products 38210% Fixed Data Products 40315% Fixed Data Products 45515% Fixed Data Products 46910% Fixed Data Products 49910% Page 3 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Fixed Data Products 70817% Fixed Network Equipment 22215% Fixed Network Equipment 32910% Fixed Network Equipment 38115% Fixed Station Accessories 20710% Fixed Station Accessories 27310% Fixed Station Accessories 27720% Fixed Station Accessories 45720% Fixed Station Accessories 51520% Fixed Station Accessories 52415% Fixed Station Accessories 52515% Fixed Station Accessories 85610% Fixed Station Antenna Systems 20710% Fixed Stations 00520% Fixed Stations 11218% Fixed Stations 22510% Fixed Stations 27220% Fixed Stations 28118.50% Fixed Stations 30120% Fixed Stations 36021.50% Fixed Stations 37717% Fixed Stations 41710% Fixed Stations 42415% Fixed Stations 42515% Fixed Stations 44820% Fixed Stations 47423% Fixed Stations 50921.50% Fixed Stations 51223% Fixed Stations 53721.50% Fixed Stations 59021.50% Fixed Stations 59518% Fixed Stations 64315% Fixed Stations 67520% Fixed Stations 68021.50% Fixed Stations 74420% Fixed Stations 8115% Fixed Stations 88115% Fixed Wireless Broadband 01520% Fixed Wireless Broadband 075List Fixed Wireless Broadband 22415% Fixed Wireless Broadband 800List Fixed Wireless Broadband 83210% Fixed Wireless Broadband 88215% Fixed Wireless Broadband 90415% Fixed Wireless Broadband 90615% Fixed Wireless Broadband 91015% Fixed Wireless Broadband 94715% Infrastructure Repair 29815% Lifecycle Services 901List Lifecycle Services 902List Lifecycle Services 903List Lifecycle Services 904List Lifecycle Services 905List Page 4 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 LTE 05110% LTE 05110% LTE 053 10% LTE 054 10% LTE 05510% LTE 056 10% LTE 05710% LTE 058 5% LTE 05910% LTE 061 10% LTE 06310% LTE 065 10% LTE 06610% LTE 171 10% LTE 375List LTE 70810% LTE 94115% LTE 984List LTE 985List LTE 989List Maintenance 823List Maintenance 983List Misc. Equipment 13315% Misc. Equipment 29915% Misc. Equipment 62910% Misc. Equipment 68220% Misc. Equipment 88718.50% Mobile Accessories 55415% Mobile Accessories 64415% Mobile Applications Software 87910% Mobile Stations 03810% Mobile Stations 10310% Mobile Stations 10926.50% Mobile Stations 15920% Mobile Stations 18915% Mobile Stations 27625% Mobile Stations 28710% Mobile Stations 37415% Mobile Stations 42625% Mobile Stations 46625% Mobile Stations 47125% Mobile Stations 48420% Mobile Stations 50025% Mobile Stations 51110% Mobile Stations 51425% Mobile Stations 51825% Mobile Stations 52725% Mobile Stations 57115% Mobile Stations 58525% Mobile Stations 65225% Mobile Stations 65525% Mobile Stations 65625% Mobile Stations 68125% Page 5 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Mobile Stations 76125% Mobile Stations 77516.50% Mobile Stations 77620% Mobile Stations 79220% Mobile Stations 86920% Mobile Stations 92220% MOTOTRBO 21620% MOTOTRBO 42220% MOTOTRBO 47520% MOTOTRBO 51620% MOTOTRBO 55710% MOTOTRBO 56320% MOTOTRBO 77720% Network Products 13110% Network Products 14710% Network Products 20710% Network Products 23210% Network Products 70817% Pagers/Receiver 13615% Pagers/Receiver 16920% Pagers/Receiver 45215% Paging/Recievers 36115% Paging/Recievers 83915% Paging/Recievers 94015% Portable Radiophone (Portables) 00120% Portable Radiophone (Portables) 00420% Portable Radiophone (Portables) 00820% Portable Radiophone (Portables) 018List Portable Radiophone (Portables) 019List Portable Radiophone (Portables) 027List Portable Radiophone (Portables) 03220% Portable Radiophone (Portables) 03720% Portable Radiophone (Portables) 08710% Portable Radiophone (Portables) 12820% Portable Radiophone (Portables) 15820% Portable Radiophone (Portables) 185List Portable Radiophone (Portables) 18715% Portable Radiophone (Portables) 20525% Portable Radiophone (Portables) 20620% Portable Radiophone (Portables) 20920% Portable Radiophone (Portables) 27125% Portable Radiophone (Portables) 29125% Portable Radiophone (Portables) 32025% Portable Radiophone (Portables) 33220% Portable Radiophone (Portables) 36220% Portable Radiophone (Portables) 37220% Portable Radiophone (Portables) 40220% Portable Radiophone (Portables) 40725% Portable Radiophone (Portables) 41420% Portable Radiophone (Portables) 42625% Portable Radiophone (Portables) 43020% Portable Radiophone (Portables) 44220% Portable Radiophone (Portables) 44620% Portable Radiophone (Portables) 45325% Portable Radiophone (Portables) 45620% Page 6 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Portable Radiophone (Portables) 45825% Portable Radiophone (Portables) 47025% Portable Radiophone (Portables) 47620% Portable Radiophone (Portables) 47720% Portable Radiophone (Portables) 48125% Portable Radiophone (Portables) 48325% Portable Radiophone (Portables) 50525% Portable Radiophone (Portables) 52725% Portable Radiophone (Portables) 53625% Portable Radiophone (Portables) 56225% Portable Radiophone (Portables) 57010% Portable Radiophone (Portables) 57720% Portable Radiophone (Portables) 57925% Portable Radiophone (Portables) 61915% Portable Radiophone (Portables) 62620% Portable Radiophone (Portables) 654List Portable Radiophone (Portables) 65525% Portable Radiophone (Portables) 65625% Portable Radiophone (Portables) 67225% Portable Radiophone (Portables) 68718% Portable Radiophone (Portables) 72125% Portable Radiophone (Portables) 72625% Portable Radiophone (Portables) 74225% Portable Radiophone (Portables) 74933.50% Portable Radiophone (Portables) 75525% Portable Radiophone (Portables) 75625% Portable Radiophone (Portables) 77820% Portable Radiophone (Portables) 78525% Portable Radiophone (Portables) 79525% Portable Radiophone (Portables) 79825% Portable Radiophone (Portables) 83725% Portable Radiophone (Portables) 84133.50% Portable Radiophone (Portables) 88315% Portable Radiophone (Portables) 97710% Portable Radiophone (Portables) 986List List Professional Services 390List Professional Services 659List Professional Services 659List Professional Services 670List Professional Services 842List Receivers 50921.50% Receivers 51223% Receivers 74315% Records Management Software 60810% Secure Solutions 1375% Secure Solutions 20110% Secure Solutions 22914% Secure Solutions 46210% Secure Solutions 52415% Secure Solutions 52515% Security 519List Security 519List Service/Maintenance 561List Page 7 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Service/Maintenance 769List Service/Maintenance 769List Service/Maintenance 772List Service/Maintenance 929List Service/Maintenance 206List Service/Maintenance 293List Software Upgrades/Flashport 195List Software Upgrades/Flashport 371List Software Upgrades/Flashport 43020% Test Equipment 26220% Test Equipment 854List Training-Professional Services 293List Trunking Products and Systems 0395% Trunking Products and Systems 08515% Trunking Products and Systems 11218% Trunking Products and Systems 11510% Trunking Products and Systems 1525% Trunking Products and Systems 27720% Trunking Products and Systems 28018.50% Trunking Products and Systems 28118.50% Trunking Products and Systems 37717% Trunking Products and Systems 49515% Trunking Products and Systems 59323% Trunking Products and Systems 70817% Trunking Products and Systems 87718.50% Video Solutions 00210% Video Solutions 08510% Video Solutions 48810% Warranty 964List Wireless Mobility 21815% Wireless Mobility 60615% Wireless Mobility 68315% Wireless Mobility 83210% Wireless Mobility 90715% Wireless Mobility 90815% Package Discounts - Packages for System 01A7 List Package Discounts - Packages for System 03BA List Package Discounts - Packages for System 1027 List Page 8 of 8 DocuSign Envelope ID: 4924AB7C-4EA3-4615-8E52-1407B8F038A5DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 This page left blank intentionally. DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices StatementofWork Version1.4 Updated:June6,2017 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices 4 ¡«¤®¥#®³¤³² AdvancedPlusServices 3 CustomerSupportPlan(CSP)3 CentralizedServiceDelivery 3 FieldServiceDelivery 4 NetworkHardwareRepair 4 SecurityManagementOperations 5 NetworkUpdates 5 MyViewPortal 6 AppendixA:NetworkEventMonitoringStatementofWork 7 AppendixB:TechnicalSupportStatementofWork 13 AppendixC:NetworkHardwareRepairStatementofWork 18 AppendixE:OnSiteSupportStatementofWork 26 AppendixF:AnnualPreventiveMaintenanceStatementofWork 30 AppendixG:NetworkUpdatesStatementofWork 39 AppendixH:NetworkHardwareRepairwithAdvancedReplacementOverview 44 AppendixI:SecurityMonitoringServiceOverview 50 J:PreventiveMaintenanceLevel2 53 Appendix ©Motorola2017 Page2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ThisStatementofWork(SOW),includingallofitssubsectionsandattachmentsisanintegralpartof theServicesAgreementorothersignedagreementbetweenMotorolaSolutions,Inc.(Motorola) andCustomerΛͻ!ŭƩĻĻƒĻƓƷͼΜandissubjecttothetermsandconditionssetforthintheAgreement. NetworkEventMonitoring,TechnicalSupport,NetworkHardware AdvancedPlusServicesare Repair,RemoteSecurityPatchInstallation,OnSiteSupport,AnnualPreventiveMaintenanceand NetworkUpdates.Eachoftheseservicesaresummarizedbelowandexpandeduponintheinthe appendicesA,B,C,D,E,FandG.IntheeventofaconflictbetweentheSectionsbelowandan individualSOWSubsection,theindividualSOWSubsectionprevails. AdvancedPlusServices aƚƷƚƩƚƌğƭAdvancedPlusServicesaredesignedforcustomerswhowouldbenefitfromaƚƷƚƩƚƌğƭ supportexperience.AdvancedPlusServicesaredeliveredthroughacombinationofcentralized resourceswithinaƚƷƚƩƚƌğƭSolutionsSupportCenter(SSC)collaboratingwithauthorizedlocalfield servicesdeliveryresourcesthatareexperiencedinmanagingmissioncriticalnetworksand associatedtechnologies.TheMSISSCoperates24x7x365,leveragingfieldresourcesthatare eitherdedicatedtothenetworkorengagedasneeded. AdvancedPlusServicesappliestofixedendcommunicationsnetworkequipmentlocatedatthe networkcore,RFsiteanddispatchsites.AdvancedPlusServicesdonotincludemaintenanceof mobileorportabledevices,ornetworkbackhaul. TheservicesdescribedinthisSOWwillbeperformedinaccordancewiththeCustomerSupportPlan (CSP)agreeduponbytheparties. TheCSPwilldefinethesystemelementscoveredunderAdvancedPlusServices.Thedivisionof responsibilitiesbetweenMotorolaandCustomershallbedefinedanddocumentedinthe AppendicesofthisSOW,theAdvancedPlusServicesCSPandotherportionsoftheAgreement. CustomerSupportPlan(CSP) TheAdvancedPlusServicesStatementofWorksummarizesaƚƷƚƩƚƌğƭdeliveryapproachand standardgoals.Sinceindividualcustomertechnologies,systems,operatingenvironments,and operationalcapabilitiesdiffer,theoutlinedservicesapproachintheAdvancedPlusServicesSOW willbeadaptedtoeach/ǒƭƷƚƒĻƩƭownenvironmentanduniqueneedsviatheCSP. TheCSPisacriticalcomponentofthisSOWand,oncecreated,willautomaticallybecomeintegrated intothisSOWbythisreference.MotorolaandCustomerwillcollaboratetodefinetheCustomer specificprocesses,procedures,networkinformation,andotherrelevantsupportdetailsrequiredto performtheServicessetforthintheAdvancedPlusServicesSOW. CentralizedServiceDelivery NetworkEventMonitoringprovidesforrealtimecontinuouseventmanagementforradio communicationsnetworks.TheSSCNetworkOperationsCenterutilizessophisticatedtoolsfor remotemonitoringandeventcharacterizationofcustomercommunicationsnetworks.Whenan ©Motorola2017 Page3 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices eventisdetected,technologistsacknowledgeandassessthesituation,andinitiateadefined response.AppendixAcontainstheSOWforNetworkEventMonitoring. TechnicalSupportprovidestelephoneconsultationfortechnicalissuesthatrequireahighlevelof ASTRO25networkexperienceandtroubleshootingcapabilities.TechnicalSupportisdelivered throughtheMotorolaSolutionSupportCenter(SSC)byastaffoftechnicalsupportspecialistsskilled indiagnosisandswiftresolutionofinfrastructureperformanceandoperationalissues.Motorola appliesleadingindustrystandardsinrecording,monitoring,escalatingandreportingforTechnical Supportcallsfromitscontractedcustomers,reflectingtheimportanceofmaintainingmission criticalsystems.AppendixBcontainstheSOWforTechnicalSupport. TheServiceDeskprovidesasinglepointofcontactforallServicerelateditems,including communicationsbetweenCustomer,ThirdPartySubcontractors,andMotorola.TheServiceDesk providesaningress/egresspointforServiceRequests,ServiceIncidents,Changes,andDispatch.All incomingtransactionsthroughtheServiceDeskarerecorded,trackedandupdatedthroughthe MotorolaCustomerRelationshipManagement(CRM)system.Keyresponsibilitiesare: Documentationofcustomerinquiries,requests,concernsandrelatedtickets.Trackingand resolutionofissues,andtimelycommunicationwithallstakeholdersisbasedonthenatureofthe incidentandtherequirementsoftheCSP.TheServicesDeskwillmanageservicerequestsreceived fromauthorizedpartiesandwillcoordinatetheappropriateresponsewithCustomerandthird parties,asnecessary. FieldServiceDelivery AdvancedPlusServicesareprovidedbyauthorizedlocalfieldServicesdeliveryresources.Annual PreventiveMaintenanceandOnSiteSupportarebothmanagedfromtheSSC,butdeliveredby authorizedlocalfieldservicesresources. OnSiteSupportprovideslocal,trainedandqualifiedtechnicianswhoarriveatthecustomerlocation uponadispatchservicecalltodiagnoseandrestorethecommunicationsnetwork.Thisinvolves runningdiagnosticsonthehardwareorFRU(FieldReplacementUnit)andreplacingdefective infrastructureorFRU.Thesystemtechnicianwillrespondtothecustomerlocationbasedon predefinedseveritylevels.AppendixEcontainstheSOWforOnsiteSupport. AnnualPreventiveMaintenanceServiceprovidesproactive,regularlyscheduledoperationaltestand alignmentofinfrastructureandnetworkcomponentstocontinuallymeetoriginalƒğƓǒŅğĭƷǒƩĻƩƭ specifications.Certifiedfieldtechniciansperformhandsonexaminationanddiagnosticsofnetwork equipmentonaroutineandprescribedbasis.AppendixFcontainstheSOWforAnnualPreventive Maintenance. NetworkHardwareRepair MotorolaprovidesahardwarerepairserviceforalloftheMotorolaandselectthirdparty infrastructureequipmentsuppliedbyMotorola.TheMotorolaauthorizedRepairDepotmanages andperformstherepairofMotorolasuppliedequipmentaswellascoordinatingtheequipment repairlogisticsprocess.AppendixCcontainstheSOWforNetworkHardwareRepair. NetworkHardwareRepairwithAdvancedReplacementisapurchasableoptionunderwhich MotorolawillprovideCustomerwithanadvancedreplacementunit(s)orFieldReplacementUnits ©Motorola2017 Page4 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices (FRUs)astheyareavailableinexchangefor/ǒƭƷƚƒĻƩƭmalfunctioningequipment.Malfunctioning equipmentwillbeevaluatedandrepairedbytheinfrastructurerepairdepotandreturnedtoķĻƦƚƷƭ FRUinventoryuponcompletionofrepair.CustomerswhoprefertomaintaintheirexistingFRU inventoryhaveanoptiontorequestaͻ\[ƚğƓĻƩͼFRUwhiletheirunitisbeingrepaired.Ifpurchased, anappendixwiththeNetworkHardwareRepairwithAdvancedReplacementSOWwillbeincluded attheendofthisdocument. SecurityManagementOperations RemoteSecurityPatchInstallation MotorolamaintainsadedicatedvettinglabforeachsupportedASTRO25releaseforthepurposeof pretestingsecurityupdates.Insomecases,whenappropriate,Motorolawillmaketheupdates availabletooutsidevendors,allowthemtotest,andthenincorporatethoseresultsintothis offering.Oncetested,Motorolapoststheupdatestoasecuredextranetwebsiteandsendsan emailnotificationtothecustomer.Ifthereareanyrecommendedconfigurationchanges,warnings, orworkarounds,Motorolawillprovidedetaileddocumentationalongwiththeupdatesonthe website.Inadditiontotestingthesecurityupdates,RemoteSecurityPatchInstallationincludes remoteinstallationoftheupdates.AppendixDcontainstheSOWforRemoteSecurityPatch Installation. SecurityMonitoring ASTRO25SecurityMonitoringisapurchasablesolutionthatprovides24x7x365monitoringofthe radionetworksecurityelementsbyspecializedsecuritytechnologistswithyearsofexperience workingwithASTRO25missioncriticalnetworks.Forhighlycomplexorunusualsecurityevents,our technologistshavedirectandimmediateaccesstoMotorolaengineersforrapidresolution.If purchased,anappendixwiththeSecurityMonitoringSOWwillbeincludedattheendofthis document. NetworkUpdates NetworkUpdatesServiceisacomprehensiveapproachtotechnologysustainmentoftheASTRO25 system.ItincorporatesbothsoftwareandhardwareupdatesalignedwiththeASTRO25platform lifecyclesotheĭǒƭƷƚƒĻƩƭsystemismaintainedatahighlevelofsupport.NetworkUpdatesservice providesacompletepackageofhardware,softwareandimplementationservicesrequiredtoupdate theASTRO25systemwithanequivalentleveloffunctionality. NetworkUpdatesenabletheASTRO25systemtofunctionathighlevelsofoperationovertime,and allowforfeatureenhancementandsystemexpansion,suchasexpansionofRFsites,dispatch positions,datasubsystems,networkmanagementpositions,whilemaximizingthelifespanofthe investment.Networkupdatesprovideaccesstothelatestavailablestandardandoptionalfeatures (optionalfeaturesmayrequireanadditionalfeeforlicensingandhardware).Softwareand hardwareupdatestoplatformcomponentsoptimizetheavailabilityofrepairservicessupportand mayalsoprovideincreasedcapacityandprocessingcapability.Livenetworkupdatesareperformed withminimalinterruptiontosystemoperationandwithminimalrelianceonownerresources. AppendixGcontainstheSOWforNetworkUpdates. ©Motorola2017 Page5 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices MyViewPortal MyViewPortalisawebbasedplatformthatprovidesatransparent,singlesourceviewofnetwork maintenanceandoperationsalongwithhistoricalsystemandservicedeliveryinformation.Itcanbe accessedfromadesktop,laptoportabletwebbrowser. EventMonitoringReports:Seeresolutionstatusforincidentsandnotificationsbyseveritylevel. TechnicalSupport:Viewcasestatusdetailstocomparethemtocommittedresponsetimes. OnSiteSupport:Observecasedetailsbyseveritylevelandtracktheprogressofonsitesupportissue resolution. AnnualPreventiveMaintenance:Accessthemaintenancestatusforallsitesandquicklyidentify actionsneededtotaketooptimizesystemperformance. NetworkHardwareRepair:Trackreturnmaterialauthorizations(RMAs)shippedtoourrepairdepot andeliminatetheneedtocallforstatusupdates. SecurityPatching:Receiveautomatedpatchdownloadsandstatusoncompetedupdates. SystemUpgradeNotifications:Viewhardwareandsoftwareupdatesinadditiontoalertstoareas thatneedcomplianceattention TrendingReports:Accessupto13monthsofhistoricaldataandsystemactivitytoanalyzecase management. AssetandContractInformation:Viewalltheassetspurchasedforthenetwork,recentorders,and contractinformation. ThedatapresentedinMyViewPortalisinsupportoftheappendixSOW'swhichprovidetheterms ofanyservicedeliverycommitmentsassociatedwiththisdata. ©Motorola2017 Page6 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixA:NetworkEventMonitoringStatementofWork NetworkEventMonitoringprovidesrealtimefaultmonitoringforradiocommunicationsnetworks onacontinuousbasis.NetworkEventMonitoringutilizessophisticatedtoolsforremotemonitoring andeventcharacterizationofyourcommunicationsnetworks.Whenaneventisdetected,skilled technologistsacknowledgeandassessthesituation,andinitiateadefinedresponse. ThetermsandconditionsofthisStatementofWork(SOW)areanintegralpartofaƚƷƚƩƚƌğƭService Agreementorotherapplicableagreementtowhichitisattachedandmadeapartthereofbythis reference. 1.0DescriptionofNetworkEventMonitoringServices NetworkEventMonitoringisaservicedesignedtomonitorelementsofacommunicationsystemfor events,assetforthintheMonitoredElementsTable.WhentheSSCdetectsanevent,then,based ontheseverityoftheevent,trainedtechnologistsacknowledgeandremotelydiagnosetheevent andinitiateanappropriateresponseinaccordancewiththecustomerhandlingprocedure. Appropriateresponsescouldinclude,butarenotlimitedto,continuingtomonitortheeventfor furtherdevelopment,attemptingremoteremediationviaengagementofTechnicalSupport resources,orinitiatingdispatchofaFieldServicerΛͻ{ĻƩǝźĭĻƩͼΜforonsiteremediationifrequired. 1.1Availability NetworkEventMonitoringisavailable24hoursaday,7daysaweek.NetworkEventMonitoring availabilityisbasedonthelevelofcontractedserviceanddefinedintheCustomerSupportPlan (CSP). 1.2GeographicAvailability NetworkEventMonitoringisagloballyprovidedserviceunlesslimitedbydataexportcontrol regulations.TimeframesarebasedontheĭǒƭƷƚƒĻƩƭlocaltimezone. 1.3Inclusions NetworkEventMonitoringcanbedeliveredonMotorolasoldinfrastructureasstatedinthe MonitoredElementsTable. 1.4LimitationsandExclusions 1.4.1Doesnotincludemonitoringofanythingoutsideoftheradionetworkormonitoringof infrastructureprovidedbyathirdparty,unlessspecificallystated.Monitoredelements mustbewithintheradionetworkandcapableofsendingtrapstotheUnifiedEvent Manager(UEM). 1.4.2Additionalsupportchargesaboveandbeyondthecontractedserviceagreementfees mayapplyifMotoroladeterminesthatsystemfaultswerecausedbythecustomer makingchangestocriticalsystemparameters. 1.4.3ThefollowingactivitiesareoutsidethescopeoftheNetworkMonitoringservice,butare optionalservicesthatareavailabletoremoteNetworkMonitoringcustomersatan additionalcost: ©Motorola2017 Page7 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Emergencyonsitevisitsrequiredtoresolvetechnicalissuesthatcannotbe resolvedbySSCworkingremotelywiththelocalcustomertechnicalresource. Systeminstallations,upgrades,andexpansions. Customertraining. Hardwarerepairand/orexchange. Networksecurityservices. Networktransport(WANports,WANcloud,redundantpaths). InformationAssurance. Anyservicesnotexpresslyincludedinthisstatementofwork. 1.4.4Referencetheeventcataloguetoconfirmmonitoredequipment. 1.5Motorolahasthefollowingresponsibilities: 1.5.1Providededicatedconnectivitythroughanetworkconnectionnecessaryformonitoring communicationnetworks.TheConnectivityMatrixfurtherdescribestheconnectivity options. 1.5.2IfdeterminednecessarybyMotorola,provideMotorolaownedequipmentfor monitoringsystemelements.IfMotorolainstallsorreplacesMotorolaowned equipment,thetypeofequipmentandlocationinstalledislistedintheMotorolaOwned &SuppliedEquipmentTable. 1.5.3Verifyconnectivityandeventmonitoringpriortosystemacceptanceorstartdate. 1.5.4MonitorsystemcontinuouslyduringhoursdesignatedintheCSPinaccordancewiththe predefinedtimesspecifiedintheEngagementMatrix. 1.5.5RemotelyaccesstheĭǒƭƷƚƒĻƩƭsystemtoperformremotediagnosisaspermittedby customerpursuanttotheConnectivityMatrix. 1.5.6Createacase,asnecessary.Gatherinformationtoperformthefollowing: Characterizetheissue Determineaplanofaction Assignandtrackthecasetoresolution. 1.5.7Cooperatewithcustomertocoordinatetransitionofmonitoringresponsibilities betweenMotorolaandcustomerasspecifiedinsection1.6.12and1.6.12.1. 1.5.8Maintaincommunicationasneededwiththecustomerinthefielduntilresolutionofthe case 1.6TheCustomerhasthefollowingresponsibilities: 1.6.1AllowMotorolacontinuousremoteaccesstoenablethemonitoringservice. 1.6.2ProvidecontinuousutilityservicetoanyMotorolaequipmentinstalledorutilizedat ĭǒƭƷƚƒĻƩƭpremisestosupportdeliveryoftheservice.CustomeracknowledgesRiskof losstoanyEquipmentprovidedtoCustomeraspartoftheServiceswillresidewith CustomerupondeliveryandwillremainwithCustomeruntilEquipmentisreturnedto Motorolaoritsauthorizedrepresentative. 1.6.3ProvideMotorolawithpredefinedcustomerinformationandpreferencespriortoStart DatenecessarytocompletetheCSP,including,butnotlimitedto: Casenotificationpreferencesandprocedure RepairVerificationPreferenceandprocedure Databaseandescalationprocedureforms. ©Motorola2017 Page8 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices SubmitchangesinanyinformationsuppliedtoMotorolaandincludedintheCSP totheCSM. 1.6.4Providethefollowinginformationwheninitiatingaservicerequest: AssignedsystemIDnumber Problemdescriptionandsitelocation OtherpertinentinformationrequestedbyMotorolatoopenaCase. 1.6.5NotifytheSSCwhencustomerperformsanyactivitythatimpactsthesystem.(Activity thatimpactsthesystemmayinclude,butisnotlimitedto,installingsoftwareor hardwareupgrades,performingupgradestothenetwork,renamingelementsordevices withinthenetwork,ortakingdownpartofthesystemtoperformmaintenance.) 1.6.6AllowServicersaccesstoequipment(includinganyconnectivityormonitoring equipment)ifremoteserviceisnotpossible. 1.6.7AllowServicersaccesstoremoveMotorolaownedmonitoringequipmentupon cancellationofservice. 1.6.8ProvideallcustomermanagedpasswordsrequiredtoaccesstheĭǒƭƷƚƒĻƩƭsystemto Motorolauponrequestorwhenopeningacasetorequestservicesupportorenable responsetoatechnicalissue. 1.6.9Payadditionalsupportchargesaboveandbeyondthecontractedserviceagreements thatmayapplyifitisdeterminedthatsystemfaultswerecausedbythecustomer makingchangestocriticalsystemparameters 1.6.10Obtainat/ǒƭƷƚƒĻƩƭcostallthirdpartyconsentsorlicensesrequiredtoenable Motorolatoprovidethemonitoringservice. 1.6.11CooperatewithMotorolaandperformallactsthatarereasonableornecessaryto enableMotorolatoprovidetheservicesdescribedinthisSOW. 1.6.12ContactMotorolatocoordinatetransitionofmonitoringwhenmonitoringresponsibility istobetransferredtoorfromMotorola.(I.e.normalbusinesshourstoafterhours monitoring)assetforthinpredefinedinformationprovidedbycustomerCSP. 1.6.12.1Uponcontact,customermustprovidecustomername,siteid,status onanyopencases,severitylevel,andbriefdescriptionofcaseand actionplantoMotorola. 1.6.13Acknowledgethatcaseswillbehandledinaccordancewiththetimesandprioritiesas definedintheEngagementMatrix. 1.6.14CooperatewithMotorolaandperformallactsthatarereasonableornecessaryto enableMotorolatoprovidetheNetworkEventMonitoring. ©Motorola2017 Page9 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices EngagementMatrix Theeventtypesarebasedonthedefinedlevelsasfollows: SeveritySeverityDefinitionEngagementTimes Level 1Thisisdefinedasacritical/majorincidentthatResponseprovided24hours,7daysa causesthesystemand/orinfrastructuretoweek,includingUSHolidays. experiencealossofcallprocessing functionalityandnoworkaroundor immediatesolutionisavailable. Thefollowingareexamplesofthiskindof failure: 33%ofcallprocessingresources impaired RemoteSite/subsystemsevered SiteEnvironmentalarms: Smoke Unauthorizedaccess Temperature Powerfailure 2Thisisdefinedasamoderate/minorincidentResponseprovided8x5onstandard thatcausesthesystemtooperatewithabusinessdays,whichisnormally continuousreductionincapacityorMondaythroughFriday8AMto5PM, functionalityofcoreservices(coreservicesexcludingUSHolidays. include,voice,dataornetworkmanagement). Thefollowingareexamplesofthiskindof failure: Lessthan33%ofcallprocessing resourcesimpaired Failureofasingleredundant component 3Thisisdefinedasaminorissue,whichhasResponseprovided8x5onstandard littleornoimpactonthefunctionality,businessdays,whichisnormally efficiencyorusabilityofcoreservices.TheMondaythroughFriday8AMto5PM, followingareexamplesofthiskindofseverity: excludingUSHolidays. Faultsthathavenoimpactinhowthe userperceivesthesystemtowork Intermittentissues Requestsforinformation PreventiveMaintenanceorupgrade relatedwork ©Motorola2017 Page10 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ConnectivityMatrix Requestconnectivity8weeksinadvanceofservicestartdate SystemTypeConnectivitySetupandMaintenance ASTRO®25InternetVPNMotorola ASTRO®25T1Motorola MotorolaOwned&SuppliedEquipmentTable EquipmentTypeLocationInstalled Firewall/RouterMasterSite ServiceDeliveryManagementServerMasterSiteforeachZone ©Motorola2017 Page11 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices MonitoredElementsTable MasterSiteInfrastructureRFSiteEquipmentDispatchSiteEquipment Servers&BackupServersChannelsConsoles MOSCAD(digitalinputs&RS232MOSCAD(digitalinputs&AISServers serialalarms)RS232serialalarms) TRAKRFSiteCommunicationOperatorPosition(OP) Path CoreLANSwitchSwitchConventionalChannelGateway (CCGW) PacketDataGateway(PDG)SiteControllerCallProcessor RadioNetworkGateway(RNG)RouterLoggingReplayStation(only withintheRadioNetwork InterfaceͻwbLͼΜ ZoneDatabaseServer(ZDS)GatewayRouterVoiceProcessingModule (VPM) GatewayRouterNetworkTimeProtocolClientStation (NTP) ControllerΑZone&DomainFirewallMCC7100(onlywithintheRadio NetworkInterfaceͻwbLͼΜ FirewallManagerServersSmartXSiteConverterMCC7500IPLoggingRecorders (onlytheconverter,not thelegacysites) AirTrafficRouter(ATR) UnifiedEventManager(UEM) ZoneStatisticalServer(ZSS) InstallServer Ϋ{ƚƒĻƚƩğƌƌƚŅƷŷĻğĬƚǝĻĻƨǒźƦƒĻƓƷƒğǤĬĻƒƚƓźƷƚƩĻķķĻƦĻƓķźƓŭƚƓƭǤƭƷĻƒĭƚƓŅźŭǒƩğƷźƚƓğƓķƓĻĻķ͵hƷŷĻƩĻƨǒźƦƒĻƓƷ ΛƓƚƷƌźƭƷĻķΜƒğǤĬĻƒƚƓźƷƚƩĻķğƭğƓƚƦƷźƚƓͲĭƚƓƭǒƌƷǞźƷŷǤƚǒƩ/ǒƭƷƚƒĻƩ{ǒƦƦƚƩƷağƓğŭĻƩŅƚƩķĻƷğźƌƭ͵ ©Motorola2017 Page12 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixB:TechnicalSupportStatementofWork aƚƷƚƩƚƌğƭTechnicalSupportserviceprovidestelephoneconsultationfortechnicalissuesthat requireahighlevelofASTRO25networkknowledgeandtroubleshootingcapabilities.Remote TechnicalSupportisdeliveredthroughtheMotorolaSupportCenter(SSC)byastaffoftechnical supportspecialistsskilledindiagnosisandswiftresolutionofinfrastructureperformanceand operationalissues. Motorolaappliesleadingindustrystandardsinrecording,monitoring,escalatingandreportingfor TechnicalSupportcallsfromitscontractedcustomers,reflectingtheimportanceofmaintaining missioncriticalsystems. 1.0DescriptionofTechnicalSupportServices aƚƷƚƩƚƌğƭSolutionSupport/ĻƓƷĻƩƭ(SSC)primarygoalisCustomerIssueResolution(CIR), providingIncidentRestorationandServiceRequestFulfillmentonaƚƷƚƩƚƌğƭcurrentlysupported infrastructure.Thisteamofhighlyskilled,knowledgeable,andexperiencedspecialistsisavailableto thecustomerasanintegratedpartofthesupportandtechnicalissueresolutionprocess.TheSSC remotelysupportsthecustomerandworkswithbutnotlimitedtofaultdiagnosticstools,simulation networksandfaultdatabasesearchengines. TechnicalSupportisavailableMondayFriday8:00am5:00pmlocalsitetimeand24hoursaday,7 daysaweekforSeverity1Incidents.TechnicalSupportavailabilityforseverity2,3and4incidentsis outlinedintheSeverityLevelResponseGoals.Callsrequiringincidentsorservicerequestswillbe loggedinMotorolasCustomerRelationshipManagement(CRM)system.Thishelpsensurethat technicalissuesareprioritized,updated,trackedandescalatedasnecessary,untilresolution. TechnicalSupportOperationsassignstheimpactlevelinaccordancewiththeagreedSeverityLevel Definitionsstatedinthisdocument. Motorolawilltracktheprogressofeachcasefrominitialcapturetoresolution.Motorolawilladvise andinformthecustomerofthecaseprogressandtasksthatrequirefurtherinvestigationand assistancefromtheĭǒƭƷƚƒĻƩƭtechnicalresources. Thisservicerequiresthecustomertoprovideasuitablytrainedtechnicalresourcethatdelivers maintenanceandsupporttotheĭǒƭƷƚƒĻƩƭsystem,andwhoisfamiliarwiththeoperationofthat system.Motorolaprovidestechnicalconsultantstosupportthelocalresourceinthetimelyclosure ofinfrastructure,performanceandoperationalissues. 1.1Scope TechnicalSupportserviceisavailableMondayFriday8:00am5:00pmlocalsitetimeand24hours aday,7daysaweekforSeverity1Incidents.SeeSeverityLevelDefinitions. 1.2Inclusions rd TechnicalSupportservicewillbedeliveredonMotorolasoldinfrastructureincludingintegrated3 partyproducts. 1.3LimitationsandExclusions ©Motorola2017 Page13 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ThefollowingactivitiesareoutsidethescopeoftheTechnicalSupportservice,butareoptional servicesthatareavailabletoremoteTechnicalSupportcustomersatanadditionalcost: Emergencyonsitevisitsrequiredtoresolvetechnicalissuesthatcannotberesolved customertechnicalresource. withtheSSCworkingremotelywiththelocal ThirdpartysupportforequipmentnotsoldbyMotorola. Systeminstallations,upgrades,andexpansions. Customertraining. Hardwarerepairand/orexchange. Networksecurityservices. Networktransportmanagement. Motorolaservicesnotincludedinthisstatementofwork. Anytechnicalsupportrequiredasaresultofavirusorunwantedintrusionis excludedifthesystemisnotprotectedagainstthesesecuritythreatsbyMotorolas PretestedSecurityUpdateServicewhenapplicable. 1.4Motorolahasthefollowingresponsibilities: 1.4.1ProvideavailabilitytotheMotorolaSolutionSupportCenter(8002217144),24 hoursaday,7daysaweektorespondto/ǒƭƷƚƒĻƩƭrequestsforSeverity1support. RefertoSeverityLevelResponseTimeGoalsforSeverity2,3and4responsetimes. 1.4.2RespondinitiallytoIncidentsandTechnicalServiceRequestsinaccordancewiththe responsetimessetforthintheSeverityLevelResponseTimeGoalssectionofthis documentandtheseverityleveldefinedintheSeverityLevelDefinitionssectionof thisdocument. 1.4.3Providecalleraplanofactionoutliningadditionalrequirements,activitiesor informationrequiredtoachieverestoral/fulfillment. 1.4.4Maintaincommunicationwiththecustomerinthefieldasneededuntilresolutionof thecase. 1.4.5Coordinatetechnicalresolutionswithagreeduponthirdpartyvendors,asneeded. 1.4.6ManagefunctionallyescalatedsupportissuestoadditionalMotorolatechnical resources,asapplicable. 1.4.7Determine,initssolediscretion,whenacaserequiresmorethantheTechnical SupportservicesdescribedinthisSOWandnotifycustomerofanalternativecourse ofaction. 1.5TheCustomerhasthefollowingresponsibilities: 1.5.1ProvideMotorolawithpredefinedinformationpriortocontractstartdatenecessary tocompleteCustomerSupportPlan(CSP). 1.5.2SubmitchangesinanyinformationsuppliedintheCustomerSupportPlan(CSP)to theCustomerSupportManager(CSM). 1.5.3ContacttheSSCinordertoengagetheTechnicalSupportservice,providingthe necessaryinformationforproperentitlementservices.Includingbutnotlimitedto thenameofcontact,nameofcustomer,systemIDnumber,site(s)inquestion,and briefdescriptionoftheproblemincludingpertinentinformationforinitialissue characterization. 1.5.4Maintainsuitabletrainedtechnicalresourcesthatprovidefieldmaintenanceand ©Motorola2017 Page14 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices technicalmaintenanceservicestothesystem,andwhoarefamiliarwiththe operationofthatsystem. 1.5.5SupplysuitablyskilledandtrainedonsitepresencewhenrequestedbytheSSC. 1.5.6Validateissueresolutionpriortocloseofthecaseinatimelymanner. handledinaccordancewiththetimesandpriorities 1.5.7Acknowledgethatcaseswillbe asdefinedintheSeverityLevelDefinitionsandintheSeverityLevelResponseTime Goalssectioninthisdocument. 1.5.8CooperatewithMotorolaandperformallactsthatarereasonableornecessaryto enableMotorolatoprovidetheTechnicalSupport. 1.5.9Obtainat/ǒƭƷƚƒĻƩƭcostallthirdpartyconsentsorlicensesrequiredtoenable MotorolatoprovidetheService. ©Motorola2017 Page15 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices SeverityLevelDefinitions Thefollowingseverityleveldefinitionswillbeusedtodeterminethemaximumresponsetimes: Severity SeverityDefinition Level Severity1Thisisdefinedasafailurethatcausesthesystemand/orinfrastructurealossofvoice functionalityandnoworkaroundorimmediatesolutionisavailable. Thefollowingareexamplesofthiskindoffailure: 33%ofcallprocessingresourcesimpaired SiteEnvironmentalarms: Smoke, Unauthorizedaccess Temperature Powerfailure Severity2Thisisdefinedasafaultthatcausesthesystemtooperatewithacontinuousreduction incapacityorfunctionalityofcoreservices(coreservicesconsistof:Voice,dataor networkmanagement). Thefollowingareexamplesofthiskindoffailure: Lessthan33%ofcallprocessingresourcesimpaired Failureofasingleredundantcomponent Severity3Thisisdefinedasafaultwhichreducesthefunctionality,efficiencyorusabilityofcore services(voice,dataandnetworkmanagement)andthereisaviableworkaroundin place. Thefollowingareexamplesofthiskindofseverity: Intermittentfaultsthatareinfrequentandminorimpacttocore services Statisticalreportingproblems Severity4Thisisdefinedasaminorissue,whichhaslittleornoimpactonthefunctionality, efficiencyorusabilityofcoreservices.Thefollowingareexamplesofthiskindof severity: Faultsresultinginminorfunctionsorfeaturesbeingunsupportedor unreliableinwaysthatarenotnoticeabletotheuser. Faultsthathavenoimpactinhowtheuserperceivesthesystemto work. Cosmeticissues. Requestsforinformation. ©Motorola2017 Page16 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices SeverityLevelResponseGoals Theresponsetimesarebasedonthedefinedseveritylevelsasfollows: SeverityLevelResponseTime AMotorolaSSCTechnicianwillmakecontactwiththecustomertechnical Severity1 representativewithinonehouroftherequestforsupportbeingloggedinthe issuemanagementsystem.Continualeffortwillbemaintainedtorestorethe systemorprovideaworkaroundresolution.Responseprovided24x7. Severity2AMotorolaSSCTechnicianwillmakecontactwiththecustomertechnical representativewithinfourhoursoftherequestforsupportbeingloggedatthe issuemanagementsystem.Responseprovided8x5onstandardbusinessdays, whichisnormallyMondaythroughFriday8AMto5PM,excludingUSHolidays. Severity3AMotorolaSSCTechnicianwillmakecontactwiththecustomertechnical representativewithinthenextbusinessdayoftherequestforsupportbeing loggedattheissuemanagementsystem.Responseprovided8x5onstandard businessdays,whichisnormallyMondaythroughFriday8AMto5PM, excludingUSHolidays. Severity4AMotorolaSSCTechnicianwillmakecontactwiththecustomertechnical representativewithinthenextbusinessdayoftherequestforsupportbeing loggedattheissuemanagementsystem.Responseprovided8x5onstandard businessdays,whichisnormallyMondaythroughFriday8AMto5PM, excludingUSHolidays. ©Motorola2017 Page17 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixC:NetworkHardwareRepairStatementofWork MotorolaprovidesahardwarerepairserviceforalloftheMotorolaandselectthirdparty infrastructureequipmentsuppliedbyMotorola.TheMotorolaauthorizedRepairDepotmanages andperformstherepairofMotorolasuppliedequipmentaswellascoordinatingtheequipment repairlogisticsprocess. 1.0DescriptionofServices InfrastructurecomponentsarerepairedataMotorolaauthorizedInfrastructureDepotOperations (IDO).AtaƚƷƚƩƚƌğƭdiscretion,selectthirdpartyInfrastructuremaybesenttotheoriginal equipmentmanufacturerorthirdpartyvendorforrepair. 1.1Scope RepairAuthorizationsareobtainedbycontactingtheSolutionsSupportCenter(SSC)whichis available24hoursaday,7daysaweek. RepairauthorizationscanalsobeobtainedonlineviaMotorolaOnlineat https://businessonline.Motorolasolutions.com,underRepairStatus/SubmitInfrastructureRA. 1.2Inclusions NetworkHardwareRepairisavailableonMotorolasoldcommunicationsystemswhichmayinclude someaspectofthirdpartyhardwareandsoftware.MotorolawillmakeaͻĭƚƒƒĻƩĭźğƌƌǤreasonable ĻŅŅƚƩƷͼtorepairMotorolamanufacturedinfrastructureproductsforsevenyearsafterproduct cancellation. 1.3Exclusions IfinfrastructureisnolongersupportedbyMotorola,theoriginalequipmentmanufacturerorathird partyvendor,Motorolamayreturnsaidequipmenttothecustomerwithoutrepairorreplacement. ThefollowingitemsareexcludedfromNetworkHardwareRepair: 1.3.1AllMotorolainfrastructurehardwareoverseven(7)yearsfromproductcancellation date. 1.3.2AllThirdpartyinfrastructurehardwareovertwo(2)yearsfromproductcancellation date. 1.3.3AllBroadbandinfrastructureoverthree(3)yearsfromproductcancellationdate 1.3.4Physicallydamagedinfrastructure. 1.3.5ThirdpartyequipmentnotshippedbyMotorola 1.3.6Consumableitemsincluding,butnotlimitedto,batteries,connectors,cables, toner/inkcartridges,towerlighting,laptopcomputers,monitors,keyboardsand mouse. 1.3.7VideoretrievalfromDigitalInCarVideoequipment. 1 1.3.8Infrastructurebackhaulsuchas:Antennas,AntennaDehydrator,Microwave,Line Boosters,Amplifier,DataTalkerWirelessTransmitter,Shorthaulmodems,UPS1 1.3.9Testequipment. 1.3.10Racks,furnitureandcabinets. 1.3.11Firmwareand/orsoftwareupgrades. 1 Excludedfromserviceagreementsbutmayberepairedonanabovecontract,timeandmaterialbasis.AllUPSSystemsmust beshippedtoIDOforrepair.Note!Excludesbatteriesandonsiteservices ©Motorola2017 Page18 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices 1.4Motorolahasthefollowingresponsibilities: 1.4.1EnableCustomeraccesstotheMotorolacallCenteroperational24hoursaday,7 daysperweek,tocreaterequestsforrepairservice. 1.4.2ProviderepairreturnauthorizationnumberswhenrequestedbyCustomer. 1.4.3ReceivemalfunctioninginfrastructurefromCustomeranddocumentitsarrival, repairandreturn. 1.4.4PerformthefollowingserviceonMotorolainfrastructure: Performanoperationalcheckontheinfrastructuretodeterminethenature oftheproblem. ReplacemalfunctioningFieldReplacementUnits(FRU)orcomponents. VerifythatMotorolainfrastructureisreturnedtoMotorolamanufactured specifications,asapplicable. Performaboxunittestonallservicedinfrastructure. Performasystemtestonselectinfrastructure. 1.4.5Providethefollowingserviceonselectthirdpartyinfrastructure: Performprediagnosticandrepairservicestoconfirminfrastructure malfunctionandeliminatesendinginfrastructurewithnotroublefound (NTF)tothirdpartyvendorforrepair,whenapplicable. Shipmalfunctioninginfrastructurecomponentstotheoriginalequipment manufacturerorthirdpartyvendorforrepairservice,whenapplicable. Trackinfrastructuresenttotheoriginalequipmentmanufacturerorthird partyvendorforservice. PerformaposttestafterrepairbyMotorola,originalequipment manufacturer,orthirdpartyvendortoconfirmmalfunctioning infrastructurehasbeenrepairedandfunctionsproperlyinaMotorola systemconfiguration,whenapplicable. Reprogramrepairedinfrastructuretooriginaloperatingparametersbased onsoftware/firmwareprovidedbycustomer.Ifthecustomersoftware version/configurationisnotprovided,shippingtimeswillbedelayed.Ifthe Infrastructurerepairdepotdeterminesthatthemalfunctioning infrastructureisduetoasoftwaredefect,therepairdepotreservestheright toreloadinfrastructurewithasimilarsoftwareversion. Properlypackagerepairedinfrastructure. Shiprepairedinfrastructuretothecustomerspecifiedaddressduring normaloperatinghoursofMondaythroughFriday7:00amto7:00pmCST, excludingholidays.FRUwillbesenttwodayairunlessotherwiserequested. Motorolawillpayforsuchshipping,unlesscustomerrequestsshipments outsideoftheabovementionedstandardbusinesshoursand/orcarrier programs,suchasNFO(nextflightout).Insuchcases,customerwillbe responsibleforpaymentofshippingandhandlingcharges. 1.5TheCustomerhasthefollowingresponsibilities: 1.5.1ContactorinstructServicertocontacttheMotorolaSupportCenter(SSC)and requestareturnauthorizationnumberpriortoshippingmalfunctioning infrastructure. ©Motorola2017 Page19 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices 1.5.2Providemodeldescription,modelnumberandserialnumber,typeofsystem, softwareandfirmwareversion,symptomofproblemandaddressofsitelocationfor FRUorinfrastructure. 1.5.3Indicateifinfrastructureorthirdpartyinfrastructurebeingsentinforservicewas subjectedtophysicaldamageorlightningdamage. 1.5.4FollowMotorolainstructionsregardinginclusionorremovaloffirmwareand softwareapplicationsfrominfrastructurebeingsentinforservice. 1.5.5ProvideCustomerpurchaseordernumbertosecurepaymentforanycosts describedhereinthatareoutsidethescopeoftheexistingAgreementbetween MotorolaandCustomertowhichthisSOWisattached. 1.5.6ProperlypackageandshipthemalfunctioningFRU,atĭǒƭƷƚƒĻƩƭexpense. Customerisresponsibleforproperlypackagingthemalfunctioninginfrastructure FRUtoensurethattheshippedinfrastructurearrivesundamagedandinrepairable condition. 1.5.7Clearlyprintthereturnauthorizationnumberontheoutsideofthepackaging. 1.5.8Maintainversionsandconfigurationsforsoftware/applicationsandfirmwareto installrepairedequipment. 1.5.9ProvideMotorolawithpropersoftware/firmwareinformationtoreprogram equipmentafterrepairunlesscurrentsoftwarehascausedthismalfunction. 1.5.10CooperatewithMotorolaandperformallactsthatarereasonableornecessaryto enableMotorolatoprovidetheinfrastructurerepairservicestocustomer. 1.5.11Obtainat/ǒƭƷƚƒĻƩƭcostallthirdpartyconsentsorlicensesrequiredtoenable MotorolatoprovidetheService. AppendixD:RemoteSecurityPatchInstallationServiceStatementofWork ToverifycompatibilitywithyourASTRO25system,aƚƷƚƩƚƌğƭRemoteSecurityPatchInstallation rd providespretested3partysoftware(SW)securityupdates. ©Motorola2017 Page20 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Inadditiontotestingthesecurityupdates,RemoteSecurityPatchInstallationincludesremote installationoftheupdates. ThisStatementofWorkΛͻ{hͼΜissubjecttothetermsandconditionsofaƚƷƚƩƚƌğƭProfessional ServicesAgreement,ServiceAgreementorotherapplicableagreementineffectbetweentheparties Λͻ!ŭƩĻĻƒĻƓƷͼΜ͵MotorolaandCustomermaybereferredtohereinindividuallyasaͻtğƩƷǤor togetherasͻtğƩƷźĻƭͼ 1.0DescriptionofRemoteSecurityPatchInstallation MotorolashallmaintainadedicatedvettinglabforeachsupportedASTRO25releaseforthe purposeofpretestingsecurityupdates.Insomecases,whenappropriate,Motorolawillmakethe updatesavailabletooutsidevendors,allowthemtotest,andthenincorporatethoseresultsinto thisoffering.DependingonthespecificASTRO25releaseandcustomeroptions,thesemayinclude updatestoantivirusdefinitions,OEMvendorsupportedWindowsWorkstationandServeroperating systempatches,SolarisandRedHatLinux(RHEL)operatingsystempatches,VMwareESXi Hypervisorpatches,Oracledatabasepatches,PostgreSQLpatches,andpatchesforother3rdparty WindowsapplicationssuchasAdobeAcrobatandFlash. Motorolahasnocontroloverthescheduleofreleases.Thescheduleforthereleasesofupdatesis determinedbytheOriginalEquipmentManufacturers(OEMs),withoutconsultationwithMotorola. Antivirusdefinitionsarereleasedeveryweek.Microsoftpatchesarereleasedonamonthlybasis. Motorolaobtainsandteststheseupdatesastheyarereleased.Otherproductshavedifferent schedulesorarereleasedͻğƭƩĻƨǒźƩĻķ͵ͼMotorolawillobtainandtesttheseOEMvendors supportedupdatesonaquarterlybasis. 1.1Connectivity Toaccommodateremoteinstallationofsecurityupdates,aconnectionisrequiredfromMotorolato thecustomerASTRO25network.Therearetwodifferentoptions.1)T1linepurchasedand maintainedbyMotorola,or2)ThecustomerinternetconnectionisusedandaVirtualPrivate Network(VPN)isestablishedbetweenMotorolaandtheASTRO25network.Sincethisreliesonthe customerinternetconnection,thecustomerisresponsiblefortheavailabilityoftheconnection. Alongwiththeconnectionitself,Motorolasuppliedhardwareisrequiredtobedeployedtothe customerpremisesontheASTRO25network.Motorolashallloadsoftware,configure,andshipthe hardwaretothecustomersuppliedcontactforinstallation.Thishardwareanditsmaintenanceis partoftheconnectivityservice. ASTRO25connectivityisorderedseparatelyfromRemoteSecurityPatchInstallationandhasa separatestatementofwork.SeethatSOWformoredetailontermsoftheconnection. Ifconnectivityisalreadyestablishedforadifferentservicesuchasnetworkorsecuritymonitoring thenthesameconnectioncanbeusedforRemoteSecurityPatchInstallation.Thereisnoneedfora separateconnectiontobeestablished. 1.2SecurityUpdateInstallation Motorolashallpushthetestedsecurityupdatesovertheestablishedconnection.Thetimingand coordinationwiththecustomerofeachupdatedependsontheupdatesthemselves.Motorola requiresIPconnectivitytoallelementsthatareinscopeforpatching.IfIPconnectivityfrom Motorolaisnotavailablethenthoseelementswillnotbeconsideredforremotepatchingandwill requirealternativearrangementsoutsideofthescopeofthisstatementofwork. ©Motorola2017 Page21 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices 1.2.1AntimalwareSignatureUpdateInstallation Antimalwaresignatureupdatesarereleasedoften,butMotorolacollectsandteststhemon aweeklybasis.Theupdatesarenonintrusive(forexample,norebootsormanual configurationchangesarerequired)andautomaticallyimplemented.Therefore, testingwithoutCustomer antimalwaresignatureupdateswillbepushedwithinaweekof coordination.AnemailwillbesenttoinformtheCustomerthatthesignatureshavebeen updated. 1.2.2MicrosoftWindowsSecurityUpdateInstallation MicrosofttypicallyreleasessecurityupdateseverysecondTuesdayofthemonth(akaͻtğƷĭŷ ǒĻƭķğǤͼΜͳhowever,selectedsecurityupdatesaresometimesreleasedonotherdays,andit ispossiblethatnosecurityupdatesarereleasedduringamonth.Securityupdatesforsome 3rdpartyWindowssoftware(NonMotorolaandnonMicrosoftapplicationsthatrunon Windows,suchasAdobeReaderandFlash)arealsoreleasedonPatchTuesday.Themost recentWindowsand3rdpartyWindowssecurityupdatesavailablewillbeacquiredby MotorolaoneachPatchTuesday.Thesepatchsecurityupdatesrequireatleastoneweek forincorporationintotheofferingandaminimumof36hoursfortestingintheMotorola vettinglabs,afterwhichsecurityupdateswithnoissuesarethenreleased.Patchesmaybe heldbackatthediscretionofMotorolaiftheyarefoundtocauseanyproblemstofeatures, performanceorfunctionalityandwillonlybereleasedwhentheissuesarefullyresolved. Itisimportanttounderstandthatitisoftenthecasethataftersecurityupdatesare installed,Microsoftrequiresthepatchedcomputertoberebootedbeforethesecurity updatestakefulleffectandvulnerabilitiesaremitigated.Theclientsincludedispatch consolesandthereisnowayforMotorolatoknowwhenitissafetoreboot.Thecustomer mustrebootatatimechosenbythemsoastonotimpactoperations. Oncethesecurityupdatesarevetted,Motorolawillstartpushingtheupdatestothe customerwithoutcustomercoordinationornotification.Anemailwillbesentrequesting thattheclientsberebooted.ItistheĭǒƭƷƚƒĻƩƭresponsibilitytorebootalloftheclients beforethenextsetupdateissent.WhenpreparingforthenextƒƚƓƷŷƭpushofsecurity updates,Motorolawillfirstscantoverifyallofthepreviousupdateswereimplementedand ifanycomputerhasnotbeenrebooted.Motorolawillsendanemailrequestingthatthe remainingcomputersberebootedbeforeanynewupdatesarepushed. 1.2.3MicrosoftWindowsSecurityUpdatesOutsideASTRO25Firewalls Connectionstoothernetworks(fromnowonreferredtoasCustomerEnterpriseNetwork, orCEN)mustbedelineatedbyfirewalls.AllupdatesdeployedbyRemoteSecurityPatch InstallationarespecifictoequipmentinsidetheASTRO25RadioNetworkwithonlythe followingexceptions:KeyManagementFacility(KMF),TextmessagingServices(TMS)and advancedMessagingServices(AMS)andMCC7100consoles.Intheseexceptions,the customerhasachoiceofincludingthesemachinesintheRemoteSecurityPatchInstallation service,orincludingthemintheirownITsecuritypatchprocedures. TheKMF,TMS,andAMSarealloutsidethefirewall(relativetotheRadioNetwork)and thereforeupdatesrequirethatthefirewallbeopened.ThedefaultforRemoteSecurity PatchInstallationisthatthesefunctionsareincluded. TheMCC7100consolemaybedirectlyontheradionetworkorintheCEN.AnyMCC7100 ontheradionetworkwouldsimplybeincludedinthestandardRemoteSecurityPatch ©Motorola2017 Page22 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Installationoffering.However,theMCC7100mayalsobelocatedintheCENandconnected throughaVPNtoafirewallatadispatchlocation.Inthiscase,thedefaultforRemote SecurityPatchInstallationistonotupdatetheseconsoles. MCC7100consoles,thentheymust IfthecustomerrequiresinclusionfortheCENbased contacttheirCustomerServiceManagerandmakeaformalrequest.Theymustalso consenttoallowMotorolatoopenthefirewalltoallowaccessforupdates. 1.2.4QuarterlySecurityUpdateInstallation ThequarterlypatchupdatesareforSolarisandRedHatLinux(RHEL)operatingsystems,and VMWareESXihypervisor(virtualization).Theyaretestedandreleasedonaquarterlybasis, atendofMarch,June,September,andDecember.Motorolawillscheduleinstallationofthe updateswiththecustomerinthefirstweeksofthefollowingquarter.Motorolawillsend thecustomeranITILwithdetailsontheupgradeandschedulingforeachoftheevents. Theseupdatesareintrusiveandrequirecustomercoordination.Examplesofhowthey affectthecustomerincluderebootstoimplementthepatchesandrolling(switchingfrom onezonecontrollertotheother)ofthezonecontrollers.Systemswithredundantzone controllers(L2,M2,M3)havelowdowntime(minutes)asthezonecontrollersarerolled, butsystemswithsinglezonecontrollers(L1,M1)willbedownforlongerperiods.During thesetimes,thesystemwillbeinͻ{źƷĻƷƩǒƓƉźƓŭͼmode.Itisuptothecustomerto understandtheoperationalimpactsandtocoordinatetheseeventswithusers. Thiseffortwillbedoneduringstandardbusinesshours,or8amto5pmCST.Customers requestingthatdowntimebeduringnonstandardhoursmustsubmitanofficialrequest throughtheirCSM.TheITILwillshowworkbeingdoneduringstandardhourssuchasprep work,downloadingofthepatchestomemory,etcandtheactualrebootsorZCrolloverwill beinitiatedwhenrequested.Additionalremoteworkwillproceedthenextdayduring standardhours. MotorolaSystemEnhancementReleasesΛͻ{9wƭͼΜandFieldServiceBulletinsΛͻC{.ƭΜarenot partofthisservice.Howeverinsomeinstances,thesefixesmustbedonetoallowthelatest securitypatches.IfitispossibleforthespecificrequiredFSBtobeinstalledremotely,then MotorolawillincludeitaspartofRemoteSecurityPatchInstallation.Otherwise,Motorola willcommunicatethistothecustomerandthepatchesthatcannotbedelivered.The CustomerandtheirCSMwilldeterminehowtogettheSERorFSBinstalled.OncetheSER orFSBappearsonthesystem,RemoteSecurityPatchInstallationwilltheninstallthe affectedpatches. Forminimaldowntimeandtoavoidredundantefforts,thecustomershouldcoordinateany maintenanceorotherupdatessuchasC{.ƭand{9wƭwithMotorola. 1.3Scope RemoteSecurityPatchInstallationsupportsthecurrentlyshippingMotorolaASTRO25System Release(SR)andstrivestosupportfive(5)releasesprior.Motorolareservestherighttoadjust whichreleasesaresupportedasbusinessconditionsdictate.ContactyourCustomerService Managerforthelatestsupportedreleases. ©Motorola2017 Page23 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices RemoteSecurityPatchInstallationisavailableforanyLorMcoresysteminasupportedrelease. RemoteSecurityPatchInstallationisnotavailableforKcores. SystemsthathavenonstandardconfigurationsthathavenotbeencertifiedbyMotorolaSystems Serviceunlessotherwiseagreedin IntegrationandTesting(SIT)arespecificallyexcludedfromthis writingbyMotorola.Servicedoesnotincludepretestedintrusiondetectionsystem(IDS)updates forIDSsolutions.Certainconsoles,MOTOBRIDGE,MARVLIS,SymbolEquipment,AirDefense Equipment,AVL,Genesis,WAVEandRadioSiteSecurityproductsarealsoexcluded.Motorolawill determine,initssolediscretion,thethirdpartysoftwarethatissupportedasapartofthisoffering. 1.4Motorolahasthefollowingresponsibilities: 1.4.1ObtainrelevantthirdpartysoftwareΛͻ{ͼΜsecurityupdatesasmadeavailablefrom theh9aƭ͵Thisincludesantivirusdefinitionupdates,operatingsystemspatches, hypervisorpatches,databasepatches,andselectedotherthirdpartypatchesthat MotoroladeployedinASTRO25systemreleasescoveredbythisRemoteSecurity PatchInstallation.Motoroladoesnotcontrolwhentheseupdatesarereleased,but asmuchaspossiblevettheupdatesonthisschedule: McAfeeAntivirusķĻŅźƓźƷźƚƓƭΑWeekly WindowsOSupdatesΑMonthly Solaris,RHELOS,VMwareESXiupdatesΑQuarterly 1.4.2EachassessmentofrelevantthirdpartySWwilltakeatleastoneweekto incorporatethesecurityupdatesintotheRemoteSecurityPatchserviceand36 additionalhoursofexaminationtimetoevaluatetheimpacteachupdatehasonthe system. 1.4.3Performrigoroustestingofupdatestoverifywhethertheydegradeorcompromise systemfunctionalityonadedicatedASTRO25testsystemwithstandardsupported configurations. 1.4.4AddressanyissuesidentifiedduringtestingbyworkingasnecessarywithMotorola selectedcommercialsupplier(s)and/orMotorolaproductdevelopmentengineering team(s).Ifasolutionfortheidentifiedissuescannotbefound,thepatchwillnotbe postedonaƚƷƚƩƚƌğƭsite. 1.4.5PretestSTIGrecommendedremediationwhenapplicable. 1.4.6ReleasealltestedupdatestoaƚƷƚƩƚƌğƭsecureextranetsite. 1.4.7Coordinateupdateswithcustomerasoutlinedinsection1. 1.4.8Intheeventthatnoupdatesarereleasedbytheh9aƭduringtheusualtime period,Motorolawillsendanoticethatnonewpatchesweresent. 1.4.9Notifycustomerofupdatereleasesbyemail. 1.4.10AsupportedRemoteSecurityPatchInstallationASTRO25releasematrixwillbekept ontheextranetsiteforreference. 1.5TheCustomerhasthefollowingresponsibilities: 1.5.1ThisservicerequiresconnectivityfromMotorolatotheĭǒƭƷƚƒĻƩƭASTRO25 system.Thisconnectivitymustbeestablishedpriortoservicestart. 1.5.2MaintainIPconnectivityfromMotorolatoallelementsinthesystemthatrequire ©Motorola2017 Page24 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices remotepatching. 1.5.3ProvideMotorolawithpredefinedinformation(customercontacts,system information,etc)priortocontractstartdatenecessarytocompleteaCustomer SupportPlan(CSP). 1.5.4SubmitchangesinanyinformationsuppliedintheCustomerSupportPlan(CSP)to theCustomerSupportManager(CSM). 1.5.5Upgradesystemtoasupportedsystemreleaseasnecessarytocontinueservice. 1.5.6Refrainfrommakinguncertifiedchangesofanytypetothesystem. 1.5.7AdherecloselytotheSystemSupportCenter(SSC)troubleshootingguidelines provideduponsystemacquisition.AfailuretofollowSSCguidelinesmaycausethe customerandMotorolaunnecessaryoroverlyburdensomeremediationefforts.In suchcase,Motorolareservestherighttochargeanadditionalservicefeeforthe remediationeffort. 1.5.8Complywiththetermsoftheapplicablesoftwarelicenseagreement(s)betweenthe CustomerandMotorolaandnonMotorolasoftwarecopyrightowner. 1.5.9Obtainat/ǒƭƷƚƒĻƩƭcostallthirdpartyconsentsorlicensesrequiredtoenable MotorolatoprovidetheService. 1.5.10Uponsuccessfulinstallationofpatchesonwindowsclients(e.g.DispatchOps Position,NMClient,etc.)andreceivingnotificationindicatingthetaskhasbeen successfullyexecutedbyMotorola,affectedcomputersmustberebootedbythe customerwithin72hours. 1.5.11Understanddowntimeimplicationsassociatedwithrebootsandpatchactivitiesand internallycoordinatewithusersasnecessary. 1.6Disclaimer: Motoroladisclaimsanyandallwarrantieswithrespecttopretestedantivirusdefinitions,database securityupdates,hypervisorpatches,operatingsystemsoftwarepatches,intrusiondetectionsensor rd signaturefiles,orother3partyfiles,expressorimplied.Further,Motoroladisclaimsanywarranty concerningthenonMotorolasoftwareanddoesnotguaranteethatĭǒƭƷƚƒĻƩƭsystemwillbe errorfreeorimmunetosecuritybreachesasaresultoftheseservices. ©Motorola2017 Page25 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixE:OnSiteSupportStatementofWork aƚƷƚƩƚƌğƭOnSiteSupportserviceprovidescasemanagementandescalationforonsitetechnical servicerequests.TheserviceisdeliveredbytheaƚƷƚƩƚƌğƭSolutionSupportCenter(SSC)in conjunctionwithalocalserviceprovider.TheSSCisresponsibleforopeningacaseforonsite supportandmonitoringthestatusofthatcasetomaintainresponsetimeconformance. ThetermsandconditionsofthisStatementofWork(SOW)areanintegralpartofaƚƷƚƩƚƌğƭService Agreementorotherapplicableagreementtowhichitisattachedandmadeapartthereofbythis reference. 1.0DescriptionofServices TheMotorolaSSCwillreceivecustomerrequestforOnSiteserviceprovideranddispatchaservicer. TheservicerwillrespondtothecustomerlocationbasedonpredefinedSeverityLevelssetforthin SeverityLevelDefinitionstableandResponsetimessetforthinSeverityLevelResponseTimeGoals tableinordertorestorethesystem. Motorolawillprovidecasemanagementassetforthherein.TheSSCwillmaintaincontactwiththe onsiteMotorolaServiceShopuntilsystemrestoralandcaseclosure.TheSSCwillcontinuouslytrack andmanagecasesfromcreationtoclosethroughanautomatedcasetrackingprocess. 1.1Scope OnSiteSupportisavailable24hoursaday,7daysaweekinaccordancewithSeverityLevel DefinitionsandSeverityLevelResponseTimeGoalstables. 1.2Inclusions OnsiteSupportcanbedeliveredonMotorolasoldinfrastructure. 1.3Motorolahasthefollowingresponsibilities: 1.3.1Receiveservicerequests. 1.3.2Createacaseasnecessarywhenservicerequestsarereceived.Gatherinformation tocharacterizetheissue,determineaplanofactionandassignandtrackthecaseto resolution. 1.3.3DispatchafieldservicerΛͻ{ĻƩǝźĭĻƩͼΜasrequiredbyaƚƷƚƩƚƌğƭstandardprocedures andprovidenecessarycaseinformation. 1.3.4Providetherequiredpersonnelaccesstorelevantcustomerinformationasneeded. 1.3.5Servicerwillperformthefollowingonsite: 1.3.6RundiagnosticsontheInfrastructureorFieldReplacementUnits(FRU). 1.3.7ReplacedefectiveInfrastructureorFRU,assuppliedbycustomer. 1.3.8Providematerials,tools,documentation,physicalplanningmanuals,diagnostic/test equipmentandanyotherrequirementsnecessarytoperformthemaintenance service. 1.3.9Ifathirdpartyvendorisneededtorestorethesystem,theServicermayaccompany thatvendorontotheĭǒƭƷƚƒĻƩƭpremises. 1.3.10Verifywithcustomerthatrestorationiscompleteorsystemisfunctional,ifrequired byĭǒƭƷƚƒĻƩƭrepairverificationintheCustomerSupportPlan.Ifverificationby ©Motorola2017 Page26 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices customercannotbecompletedwithin20minutesofrestoration,thecasewillbe closedandtheServicerwillbereleased. 1.3.11Escalatethecasetotheappropriatepartyuponexpirationofaresponsetime. 1.3.12Closethecaseuponreceivingnotificationfromcustomerorservicer,indicatingthe caseisresolved. 1.3.13NotifycustomerofcasestatusasdefinedbytheCustomerSupportPlan: 1.3.14Openandclosed;or 1.3.15Open,assignedtotheservicer,arrivaloftheserviceronsite,deferredordelayed, closed. 1.3.16ProvideCaseactivityreportstocustomerifrequested. 1.4Customerhasthefollowingresponsibilities: 1.4.1ContactMotorola,asnecessary,torequestservice. 1.4.2ProvideMotorolawiththefollowingpredefinedcustomerinformationand preferencespriortostartdatenecessarytocompleteCustomerSupportPlan(CSP): Casenotificationpreferencesandprocedure. Repairverificationpreferenceandprocedure. Databaseandescalationprocedureforms. SubmitchangesinanyinformationsuppliedintheCSPtotheCustomerSupport Manager(CSM). 1.4.3Providethefollowinginformationwheninitiatingaservicerequest: AssignedsystemIDnumber. Problemdescriptionandsitelocation. OtherpertinentinformationrequestedbyMotorolatoopenacase. 1.4.4AllowServicersaccesstoequipment. 1.4.5SupplyinfrastructureorFRU,asapplicable,inorderforMotorolatorestorethe system. 1.4.6Maintainandstoreinaneasilyaccessiblelocationanyandallsoftwareneededto restorethesystem. 1.4.7Maintainandstoreinaneasilyaccessiblelocationpropersystembackups. 1.4.8ForE911systems,testthesecondary/backupPublicSafetyAnsweringPoint(PSAP) connectiontobepreparedintheeventofacatastrophicfailureofasystem.Train appropriatepersonnelontheprocedurestoperformthefunctionofswitchingto thebackupPSAP. 1.4.9VerifywiththeSSCthatrestorationiscompleteorsystemisfunctional,ifrequired byrepairverificationpreferenceprovidedbycustomer. 1.4.10CooperatewithMotorolaandperformallactsthatarereasonableornecessaryto enableMotorolatoprovidetheseservices. 1.4.11ObtainandprovideapplicablethirdpartyconsentsorlicensesatCustomercostto enableMotorolatoprovidetheServices. SeverityLevelDefinitions Thefollowingseverityleveldefinitionswillbeusedtodeterminethemaximumresponsetimes: ©Motorola2017 Page27 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Severity SeverityDefinition Level Severity1Thisisdefinedasafailurethatcausesthesystemand/orinfrastructurealossofvoice functionalityandnoworkaroundorimmediatesolutionisavailable. Thefollowingareexamplesofthiskindofseverity: 33%ofcallprocessingresourcesimpaired SiteEnvironmentalarms: Smoke Unauthorizedaccess Temperature Powerfailure Severity2Thisisdefinedasafaultthatcausesthesystemtooperatewithacontinuousreduction incapacityorfunctionalityofcoreservices(coreservicesarevoice,dataornetwork management). Thefollowingareexamplesofthiskindofseverity: Lessthan33%ofcallprocessingresourcesimpaired Failureofasingleredundantcomponent Severity3Thisisdefinedasafaultwhichreducesthefunctionality,efficiencyorusabilityofcore services(voice,dataandnetworkmanagement)andthereisaviableworkaroundin place. Thefollowingareexamplesofthiskindofseverity: Intermittentfaultsthatareinfrequentandminorimpacttocore services Statisticalreportingproblems Severity4Thisisdefinedasaminorissue,whichhaslittleornoimpactonthefunctionality, efficiencyorusabilityofcoreservices.Thefollowingareexamplesofthiskindof severity: Faultsresultinginminorfunctionsorfeaturesbeingunsupportedor unreliableinwaysthatarenotnoticeabletotheuser. Faultsthathavenoimpactinhowtheuserperceivesthesystemto work. Cosmeticissues. Requestsforinformation. PreventiveMaintenance SeverityLevelResponseTimeGoals Λ/ǒƭƷƚƒĻƩƭResponseTimeClassificationisdesignatedintheCustomerSupportPlan.) ©Motorola2017 Page28 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices SeverityLevelStandardResponseTime Severity1*Within4hoursfromreceiptofnotificationcontinuously Severity2Within4hoursfromreceiptofnotification StandardBusinessDay Severity3Within8hoursfromreceiptofnotification StandardBusinessDay Severity4Within12hoursfromreceiptofnotification StandardBusinessDay ©Motorola2017 Page29 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixF:AnnualPreventiveMaintenanceStatementofWork ThetermsandconditionsofthisStatementofWork(SOW)areanintegralpartofaƚƷƚƩƚƌğƭService Agreementorotherapplicableagreementtowhichitisattachedandmadeapartthereofbythis reference. AnnualPreventativeMaintenancewillprovideanannualoperationaltestandalignment,onthe ĭǒƭƷƚƒĻƩƭinfrastructureequipment(InfrastructureorFixedNetworkEquipmentorͻCb9ͼΜto monitortheLƓŅƩğƭƷƩǒĭƷǒƩĻƭconformancetospecifications,assetforthintheapplicableattached Exhibit(s),allofwhichareherebyincorporatedbythisreference. 1.0Scope AnnualPreventiveMaintenancewillbeperformedduringstandardbusinesshours(unlessotherwise agreedtoinwriting).IfthesystemorCustomerrequirementsdictatethisservicemustoccuroutside ofstandardbusinesshours,Motorolawillprovideanadditionalquotation.Customerisresponsible foranychargesassociatedwithunusualaccessrequirementsorexpenses. 1.1Inclusions AnnualPreventiveMaintenanceservicewillbedeliveredonMotorolasoldinfrastructureincluding integratedthirdpartyproductsperthelevelofserviceasdefinedinTable1:PMTasksPerformed. 1.2LimitationsandExclusions UnlessspecificallydescribedinTable1,thefollowingactivitiesareoutsidethescopeoftheAnnual PreventiveMaintenanceservice,butareoptionalservicesthatareavailabletoAnnualPreventive Maintenancecustomersatanadditionalcost: 1.2.1Emergencyonsitevisitsrequiredtoresolvetechnicalissues. 1.2.2ThirdpartysupportforequipmentnotsoldbyMotorolaaspartoftheoriginal system. 1.2.3Systeminstallations,upgrades,andexpansions. 1.2.4Customertraining. 1.2.5Hardwarerepairand/orexchange. 1.2.6Networksecurityservices. 1.2.7Networktransport. 1.2.8InformationAssurance. 1.2.9Motorolaservicesnotincludedinthisstatementofwork. 1.2.10Anymaintenancerequiredasaresultofavirusorunwantedintrusionisexcludedif thesystemisnotprotectedagainstthesesecuritythreatsbyaƚƷƚƩƚƌğƭPretested SecurityUpdateServicewhenapplicable. 1.2.11Towermappinganalysisortowerstructureanalysis 1.3Motorolahasthefollowingresponsibilities: 1.3.1Notifythecustomerofanyplannedsystemdowntimeneededtoperformthis Service. 1.3.2Advisecustomerofanyissuethatrequiresimmediateattention. 1.3.3Maintaincommunicationwiththecustomerasneededuntilcompletion ΛͻƩĻƭƚƌǒƷźƚƓͼimpliesaproblemisbeingfixed)oftheAnnualPreventive ©Motorola2017 Page30 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Maintenance. 1.3.4Determine,initssolediscretion,whenacaserequiresmorethanthePreventive MaintenanceservicesdescribedinthisSOWandnotifycustomerofanalternative courseofaction. 1.3.5Providecustomerwithareportdocumentingsystemperformanceagainstexpected parametersalongwithrecommendedactions.TimeallotmentTBD. 1.3.6Providetrainedandqualifiedpersonnelwithpropersecurityclearancerequiredto completeAnnualPreventiveMaintenanceservice. 1.4TheCustomerhasthefollowingresponsibilities: 1.4.1ProvidepreferredscheduleforAnnualPreventativeMaintenancetoMotorola. 1.4.2Authorizeandacknowledgeanyscheduledsystemdowntime. 1.4.3Maintainperiodicbackupofdatabases,softwareapplications,andfirmware. 1.4.4Establishandmaintainasuitableenvironment(heat,light,andpower)forthe equipmentlocationandprovideMotorolafull,free,andsafeaccesstothe equipmentsothatMotorolamayprovideservices.Allsitesshallbeaccessibleby standardservicevehicles. 1.4.5SubmitchangesinanyinformationsuppliedintheCustomerSupportPlan(CSP)to theCustomerSupportManager(CSM). 1.4.6Providesiteescortsinatimelymannerifrequired. 1.4.7ProvideMotorolawithrequirementsnecessaryforaccesstosecurefacilities. 1.4.8Obtainat/ǒƭƷƚƒĻƩƭcostallthirdpartyconsentsorlicensesrequiredtoenable MotorolatoprovidetheService. ©Motorola2017 Page31 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Table1:PMTasksPerformed MASTERSITECHECKLIST SERVERS EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. ReviewUEMeventsandtransportmediumtypes, (microwave/leasedline/telco,etc).Eventlogreviewfor persistenttypes.VerifyallNMclientapplicationsareoperating NMClientApplicationscorrectly. Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. Verifybackupshavebeendoneorscheduled.SZdatabase(BAR), CompleteBackupCentracomCDM/ADMdatabase,etc. ROUTERS EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. SWITCHES EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonswitchtype. CaptureDiagsCaptureavailablediagnosticlogs. VerifyRedundantTestredundancyinCWRdevices.Corerouterswitchover Switches(coordinatewithcustomer). DOMAINCONTROLLERS EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. FIREWALLS EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. LOGGINGEQUIPMENT ©Motorola2017 Page32 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. ServerCPUHealthi.e.memory,HDD,CPU,diskspace/utilization. MISCELLANEOUSEQUIPMENT EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. ServerCPUHealthi.e.memory,HDD,CPU,diskspace/utilization. PRIMESITECHECKLIST SOFTWARE Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. SWITCHES EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonswitchtype. CaptureDiagsCaptureavailablediagnosticlogs. MISCELLANEOUSEQUIPMENT EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. SiteFrequency StandardCheckChecklightsandindicatorsforA/Breceivers. COMPARATORS EquipmentAlarmsVerifynowarning/alarmindicators. CleanFansand EquipmentUseantistaticvacuumtocleancoolingpathways DISPATCHSITECHECKLIST ©Motorola2017 Page33 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices GENERAL InspectallCablesInspectallcables/connectionstoexternalinterfacesaresecure MouseandKeyboardVerifyoperationofmouseandkeyboard Verifyeachoperatorpositionhasaccesstorequired ConfigurationFileconfigurationfiles ConsoleOpTimeVerifyconsoleoptimeisconsistentacrossallops ScreensaverVerifyscreensaversetascustomerprefers ScreenPerformanceVerifyscreenoperational/performance TouchscreenVerifytouchscreenoperation(ifapplicable) Cabling/Lights/FansVisualinspectionofallequipmentcabling/lights/fans Filters/Fans/DustCleananyfilters/fans/dustallequipment MonitorandHardDriveConfirmmonitorandharddrivedonot"sleep" DVD/CDVerify/cleanDVDorCDdrive HEADSETUNPLUGGEDTESTING Testallspeakersaudioquality,volume,static,dropouts, Speakersexcesshisswhenturnedup. ChannelAudioin SpeakerVerifyselectedchannelaudioinselectspeakeronly. FootswitchPedalsVerifybothfootswitchpedalsoperational RadioOnAirLightVerifyradioonairlightcomesonwithTX(ifapplicable) VerifyradioTX/RXfrombothheadsetjacks.VerifylevelsOK. RadioTXandRXCheckvolumecontrolsfornoise/staticordropouts. SpeakerMuteVerifyselectspeakermuted. Verifytelephoneoperationalthroughbothheadsetjacks.Check TelephoneOperationvolumecontrolsfornoise/staticordropouts. Verifyselectaudioswitchestospeakerwhenphoneoffhook.(if AudioSwitchesinterfacedtophones) RadioTakeoverinVerifyradiotakeoverinheadsetmicwhenphoneoffhook(mic HeadsetswitchestoradioduringPTTandmutestophone). OTHERTESTS Verifyphonestatuslightcomesonwhenphoneoffhook(if PhoneStatusLightapplicable) DeskMicrophone OperationConfirmdeskmicoperation(ifapplicable) RadioIRROperationVerifyradioIRRoperational(ifapplicable) TelephoneIRRVerifytelephone\[ifonradiocomputer\]IRRoperational(if Operationapplicable) Verifyoperatorpositionbeingrecordedonlongtermlogging Recordingrecorder(ifapplicable) ©Motorola2017 Page34 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices COMPUTERPERFORMANCETESTING ComputerRebootRebootoppositioncomputer ComputerOperationalConfirmclientcomputerisfullyoperational(ifapplicable) AUDIOTESTING AudioLevelsandConfirmallconventionalresourcesarefunctionalwithadequate Qualityaudiolevelsandquality SecureModeConfirmanysecuretalkgroupsareoperationalinsecuremode EQUIPMENTROOMTESTS RecordingAISTestVerifyaudiologgingoftrunkedcalls Testoppositionloggingonanalogrecorder(withcustomer Recordingassistance) SystemAlarmsReviewalarmsystemonallequipmentforerrors Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. RFSITECHECKLIST EquipmentAlarmsVerifynowarning/alarmindicators. CleanFansand EquipmentUseantistaticvacuumtocleancoolingpathways SiteFrequency StandardCheckChecklightsandindicatorsforA/Breceivers. BasicVoiceCallCheckVoicetesteachvoicepath,radiotoradio. ControlChannel Redundancy(trunking)Rollcontrolchannel,test,androllback. SiteController Redundancy(trunking)Rollsitecontrollerswithnodroppedaudio. CompleteGTRtestsFrequencyError,ModulationFidelity, ForwardatSetPower,ReverseatSetPower,GenLevelDesense GTR8000ResultsSheetnoTx. MOSCADCHECKLIST MOSCADSERVER EquipmentAlarmsVerifynowarning/alarmindicators. CheckAlarm/EventReviewMOSCADalarmandeventstofindiftherearechronic Historyissues. WindowsEventLogsReviewWindowseventlogs.Saveandcleariffull. Sitedevicestoverifypasswords.Documentchangesifany PasswordVerificationfound. ©Motorola2017 Page35 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. MOSCADCLIENT EquipmentAlarmsVerifynowarning/alarmindicators. CheckAlarm/EventReviewMOSCADalarmandeventstofindiftherearechronic Historyissues. WindowsEventLogsReviewWindowseventlogs.Saveandcleariffull. Sitedevicestoverifypasswords.Documentchangesifany PasswordVerificationfound. Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. MOSCADRTU's EquipmentAlarmsVerifynowarning/alarmindicators. VerifyConnectivityVerifyConnectivity FACILITIESCHECKLIST VISUALINSPECTIONEXTERIOR ASRSignVerifythattheASRsignisposted. WarningSignTowerVerifywarningsignispostedonthetower. Verifythatawarningsignispostedatthecompoundgate WarningSignGateentrance. Verifythata10rulessignispostedontheinsideoftheshelter 10RuleSigndoor. OutdoorLightingVerifyoperationofoutdoorlighting/photocell. ExteriorofBuildingCheckexteriorofbuildingfordamage/disrepair. Fences/GatesCheckfences/gatesfordamage/disrepair. Landscape/Access RoadChecklandscape/accessroadforaccessibility. VISUALINSPECTIONINTERIOR ElectricalSurge ProtectorsCheckelectricalsurgeprotectorsforalarms. EmergencyLightingVerifyemergencylightingoperation. IndoorLightingVerifyindoorlighting. Visuallyinspectthatallhardware(equipment,cables,panels, batteries,racks,etc.)areinacceptablephysicalconditionfor EquipmentInspectionnormaloperation. SiteFrequency StandardCheckChecklightsandindicatorsforA/Breceivers. ©Motorola2017 Page36 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices RegulatoryCompliance (License,ERP, Frequency,Deviation)Checkstationforregulatorycompliance.Updatestationlogs. CleanFansand EquipmentUseantistaticvacuumtocleancoolingpathways UPS Visualinspection (condition,cabling)Verifycorrosion,physicalconnections,dirt/dust,etc. GENERATOR Verify,checkpanelhousing,cracks,rustandweathering. VisualInspectionPhysicalconnections,corrosion,dirt/dust,etc. Verifyfuellevelsinbackupgenerators,documentdateoflast Fuelfueldeliveredfromfuelserviceprovider. OilChecktheoildipstickforproperlevel.Noteconditionofoil. Check,verifyrunningofgenerator,easeofstartordifficult.Is Verifyoperation(nogenerator"throttling"orrunningsmooth?Anyloudunusual switchover)noise?Etc. HVAC AirFilterCheckairfilterandrecommendreplacementifrequired. CoilsCheckcoilsfordirt OutdoorUnitCheckthatoutdoorunitisunobstructed WiringWiring(insect/rodentdamage) Cooling/HeatingCheckeachHVACunitforcooling/heating MICROWAVECHECKLIST RADIO AlarmsCheckalarm/eventhistory SoftwareVerifyversionofapplication TXFrequencyVerifytransmitfrequency TXPowerVerifytransmitpower RXFrequencyVerifyreceivefrequency Verifyreceivesignallevelandcomparewithinstallbaseline RXSignalLeveldocumentation SaveconfigurationSavecurrentconfigurationforoffsitestorage MonitorUEMstatus(alarms,logs,etc.)foralllinks.IfUEMnot usedtomonitormicrowave,thenuseprovidedmicrowave BackhaulValidationalarmmgmtserver. WAVEGUIDE VisualInspectionInspectforwearordents(fromgroundusingbinoculars). ©Motorola2017 Page37 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Verifyallconnectionsaresecuredwithproperhardware(from ConnectionVerificationgroundusingbinoculars). DEHYDRATOR VisualInspectionInspectmoisturewindowforpropercolor PressureVerificationVerifypressureofalllines RePressurizationBleedlinestemporarilytoverifythedehydratorrepressurizes RunHoursRecordnumberofhoursran TOWERCHECKLIST STRUCTURECONDITION RustCheckstructureforrust. CrossMembersCheckfordamagedormissingcrossmembers. SafetyClimbChecksafetyclimbfordamage. LadderVerifythatladdersystemissecuredtotower. WeldsCheckforcracksordamagedwelds. Outdoor lighting/photocellTestoutdoorlightingandphotocell. DrainageHolesCheckthatdrainageholesareclearofdebris. PaintCheckpaintcondition. TOWERLIGHTING Lights/MarkersVerifyalllights/markersareoperational. Day/NightModeVerifydayandnightmodeoperation. PowerCablingVerifythatpowercablesaresecuredtotower. ANTENNASANDLINES Visuallyinspectantennasforphysicaldamage(fromground Antennasusingbinoculars). TransmissionLinesVerifythatalltransmissionlinesaresecureonthetower. GROUNDING StructureGroundsInspectgroundingfordamageorcorrosion GUYWIRES TowerGuysCheckguywiresforfrayingandtension. GuyWireHardwareCheckhardwareforrust. CONCRETECONDITION TowerBaseCheckforchipsorcracks. ©Motorola2017 Page38 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixG:NetworkUpdatesStatementofWork ThisStatementofWorkΛͻ{hͼΜissubjecttothetermsandconditionsofaƚƷƚƩƚƌğƭProfessional ServicesAgreement,ServiceAgreementorotherapplicableagreementineffectbetweenthe partiesΛͻ!ŭƩĻĻƒĻƓƷͼΜ͵MotorolaandCustomermaybereferredtohereinindividuallyasaͻtğƩƷǤͼ ortogetherasͻtğƩƷźĻƭͼ 1.0DescriptionofService Asnetworkupdatesbecomeavailable,MotorolaagreestoprovidetheCustomerwithapplicable softwareandhardwareupdatesandimplementationservicesnecessarytomaintaintheirASTRO25 systematanexceptionallevelofsupport.ASTRO25systemsoftwareandhardwareupdates improvesystemfunctionality/operationandextendtheusefullifeofthenetwork. 1.1Scope Thisserviceincludes3rdpartyandMotorolaSolutionsoftwareaswellasselecthardwareto maintainsupportability.AllupdatesarepretestedandcertifiedinadedicatedASTRO25testlabto ensurethattheyarecompatibleanddonotinterferewiththeASTRO25networkfunctionality. Networkupdatesmayalsoincludefeatureenhancements.AtaƚƷƚƩƚƌğƭoption,feature enhancementsmaybeofferedforpurchase. 1.2TheASTRO25softwarecoveredunderthisagreementinclude: Basestations Sitecontrollers Comparators Routers LANswitches Servers Dispatchconsoles Loggingequipment Networkmanagementterminals NetworkFaultManagementΛͻbCaͼΜproducts Networksecuritydevicessuchasfirewallsandintrusiondetectionsensors Associatedperipheralinfrastructuresoftware 1.3MotorolaSolutionwillprovidecertifiedhardwareversionupdatesnecessarytorefreshthe systemwithanequivalentleveloffunctionality.Anyhardwareversionsand/orreplacement hardwarerequiredtosupportnewfeaturesorthosenotspecificallyrequiredtomaintain existingfunctionalityarenotincluded.Unlessotherwisestated,platformmigrationsarenot included. 1.4IforiginallyprovidedbyMotorola,thefollowinghardwarecomponentsareeligiblehardwarefor refreshwhennecessarytomaintainthesystemfunctionalityinplaceatthetimethisagreement ©Motorola2017 Page39 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices wasexecuted: Servers PCWorkstations Routers LANSwitches 1.5IforiginallyprovidedbyMotorola,thefollowinghardwarecomponentsareeligibleforboard levelrefresheswhennecessarytomaintainthesystemfunctionalityinplaceatthetimethis agreementwasexecuted.AͻĬƚğƩķlevelƩĻŅƩĻƭŷͼisdefinedasanyFieldReplaceableUnit ΛͻCw ͼΜfortheproductslistedbelow: GTR8000BaseStations GCP8000SiteControllers GCM8000Comparators MCC7500ConsoleOperatorPositions STR3000BaseStations QuantarBaseStations ASTROTACComparators PSC9600SiteControllers PBXSwitchesforTelephoneInterconnect NFM/NFMXC/MOSCADRTU 1.6Thepartiesagreethatthisagreementonlycoversthoseitemsexpresslystatedabove.Thereis nocoverageonanyadditionalsoftwareorhardwareproductsunlessspecificallydescribedin thisagreement.Motorolamay,atitssolediscretion,choosetoincludecoverageforother items.Refertosection2.0forexclusionsandlimitations. 1.7Motorolawillprovideimplementationservicesnecessarytoinstallthesystemsoftwareand hardwareupdates.Anyimplementationservicesthatarenotdirectlyrequiredtosupportthe networkupdatesarenotincluded.Unlessotherwisestated,implementationservicesnecessary forsystemexpansions,platformmigrations,and/ornewfeaturesorfunctionalitythatare implementedconcurrentwiththesystemrefresharenotincluded. Motorolaagreestoprovidethenecessarysoftwaredesignandtechnicalresourcesnecessary 1.8 tocompletethenetworkupdates. 1.9ThepricinginthisagreementisbasedonthesystemconfigurationoutlinedintheSystem PricingConfiguration.Thisconfigurationistobereviewedannuallyfromthecontracteffective date.Anychangeinsystemconfigurationmayrequireapriceadjustmenttothisagreement. 1.10ThisagreementappliesonlytosystemreleaseversionswithintheASTRO257.xplatform. 1.11MotorolawillissueSoftwareMaintenanceAgreementΛͻ{a!ͼΜbulletinsonanannualbasisand posttheminsoftcopyonadesignatedextranetsiteforCustomeraccess.Standardand optionalfeaturesforagivenASTRO25systemreleasearelistedintheSMAbulletin. 1.12CoverageContinuity.Thepartiesagreethatthisagreementrequirescontinuouscoverage beginningwithin(90)daysaftersystemacceptance.Beyond(90)daysfromsystemacceptance ©Motorola2017 Page40 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices orifpaymentsarediscontinued,additionalpayment(s)willbenecessarytocovertheperiodfor whichcoveragewasdiscontinuedordelayed.Thetotalofpaymentsforlapsesincoveragewill notexceed3years. 1.13Motorolaresponsibilities 1.13.1IdentifyandcommunicatewithCustomerthescopeofthenetworkupdatesasthey becomeavailable. 1.13.2WorkwithCustomertoscheduleapplicablenetworkupdates. 1.13.3Assignprogrammanagementsupportrequiredtoperformnetworkupdatesas necessary. 1.13.4Assignfieldinstallationresourcesrequiredtoperformnetworkupdatesas necessary. 1.13.5Assigncentralizedengineeringresourcesrequiredtoperformnetworkupdatesas necessary. 1.13.6Installnetworkupdates. 1.13.7Deliverimpactandchangemanagementtrainingasnecessary. 1.13.8Performappropriatesystembackups. 1.13.9WorkwiththeCustomertovalidatethatallsystemmaintenanceiscurrent. 1.13.10Deliverpostupdateimplementationtrainingtothecustomerasneeded. 1.13.11Validateallsystemupdatedeliverablesarecomplete. signofffromthecustomer. 1.13.12Obtaincompletion 1.14Customerresponsibilities 1.14.1ContactMotorolatoscheduleandengagetheappropriateMotorolaresources. 1.14.2Customerwillallowthepermanentinstallationofaserverwhichwillbeconnected toMotorolaandwillbeusedforsystemauditing,softwareuploads,andsoftware updateinstallation. 1.14.3Assistinsitewalksofthesystemduringthesystemauditwhennecessary. 1.14.4ProvidealistofanyFRUsand/orsparehardwaretobeincludedinthenetwork updateswhenapplicable. 1.14.5Purchaseanyadditionalsoftwareandhardwarenecessarytoimplementoptional systemfeaturesorsystemexpansions. 1.14.6Provideorpurchaselabortoimplementoptionalsystemfeaturesorsystem expansions. 1.14.7Participateinimpactandchangemanagementtrainingasnecessary. 1.14.8Informsystemusersofsystemupdateandscheduledsystemdowntimeifnecessary. 1.14.9CooperatewithMotorolatoprovidepostupdateimplementationtrainingas needed. 1.14.10ProvideMotorolawithcompletionsignoff. 2.0ExclusionsandLimitations ThepartiesagreethatSystemsthathavenonstandardconfigurationsthathavenotbeencertified byMotorolaSystemsIntegrationTestingarespecificallyexcludedfromthisagreementunless ©Motorola2017 Page41 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices otherwiseagreedinwritingbyMotorolaandincludedinthisSOW. 2.1Thisagreementdoesnotcoveranyhardwareorsoftwaresuppliedtothe Customerwhenpurchaseddirectlyfromathirdparty,unlessspecificallyincludedinthisSOW. 2.2Thisagreementdoesnotcoversoftwaresupportforunauthorized modificationsorothermisuseofthecoveredsoftware. 2.3Updatesforequipmentaddonsorexpansionsduringthetermofthis ASTRO25agreementarenotincludedinthecoverageofthisSOWunlessotherwiseagreedtoin writingbyMotorolaandCustomer. 3.0Specialprovisions ThecoverageandtheƦğƩƷźĻƭresponsibilitiesdescribedinthisStatementofWorkwillautomatically terminateifMotorolanolongersupportstheASTRO257.xsoftwareversioninthe/ǒƭƷƚƒĻƩƭ systemordiscontinuesthisagreement;ineithercase,MotorolawillrefundtoCustomeranyprepaid feesforservicesapplicabletotheterminatedperiod. 4.0HighSpeedConnectivitySpecifications 4.1TheminimumsupportedlinkbetweenthecoreandthezoneisafullT1 4.2Anylinkmustrealizeorasustainedtransferrateof175kBps/1.4Mbpsorbetter, bidirectional 4.3Interzonelinksmustbefullyoperationalwhenpresent 4.4LinkreliabilitymustsatisfytheseminimumQoSlevels: Portavailabilitymustmeetorexceed99.9%(threenines) 4.4.1 4.4.2Roundtripnetworkdelaymustbe100msorlessbetweenthecoreand satellite(NorthAmerica)and400msorlessforinternationallinksoPacket lossshallbenogreaterthan0.3% 4.4.3Networkjittershallbenogreaterthan2ms 4.5ThenetworkrequirementsabovearebasedontheSLAprovidedforSprintDedicated IPServicesasofApril,2012.Itispossibleothervendorsmaynotbeabletomeetthis exactSLA,sothesecasesmustbeexaminedonacasebycasebasis. ©Motorola2017 Page42 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices SystemPricingConfigurationThisconfigurationistobereviewedannuallyfromthe contracteffectivedate.Anychangeinsystemconfigurationmayrequireaprice adjustment. Core MasterSiteConfiguration0 ZonesinOperation(IncludingDSRandDarkMasterSites)0 ZoneFeatures:IV&D,TDMA,TelephoneInterconnect,CNI,HPD,CSMS,IA, POP25,TextMessaging,OutdoorLocation,ISSI8000,InfoVista,KMF/OTAR1 RFSystem VoiceRFSites&RFSimulcastSites(includingPrimeSites)2 Repeaters/Stations(FDMA)0 Repeaters/Stations(TDMA)28 HPDRFSites0 HPDStations0 DispatchConsoleSystem DispatchSites2 MCC7500OperatorPositions(VPM)21 ConventionalChannelGateways(CCGW)5 ConventionalSiteControllers(GCP8000Controller)2 LoggingSystem NumberofAISServers1 ©Motorola2017 Page43 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices NumberofVoiceLoggingRecorder0 NumberofLoggingReplayClients0 NetworkManagementandMOSCADNFM NetworkManagementClients1 MOSCADNFMSystems0 MOSCADNFMRTUs3 MOSCADNFMClients0 AppendixH:NetworkHardwareRepairwithAdvancedReplacementOverview NetworkHardwareRepairwithAdvancedReplacementisarepairexchangeserviceforMotorolaand selectthirdpartyinfrastructuresuppliedbyMotorola.Whenavailable,Motorolawillprovide customerwithanadvancedreplacementunit(s)orFieldReplacementUnits(FRUs)inexchangefor ĭǒƭƷƚƒĻƩƭmalfunctioningequipment.Malfunctioningequipmentwillbeevaluatedandrepairedby theinfrastructurerepairdepotandreturnedtoķĻƦƚƷƭFRUinventoryuponcompletionofrepair. ForcustomerswhoprefertomaintaintheirexistingFRUinventorytheyhaveanoptiontorequesta ͻ\[ƚğƓĻƩͼFRUwhiletheirunitisbeingrepaired.RefertotheAdvancedExchangeorLoanerDecision Processflowchartfordetailsontheloanerprocess. TheMotorolaauthorizedrepairdepotmanagesandperformstherepairofMotorolasupplied equipmentaswellascoordinatingtheequipmentrepairlogisticsprocess. ThetermsandconditionsofthisStatementofWork(SOW)areanintegralpartofaƚƷƚƩƚƌğƭService Agreementorotherapplicableagreementtowhichitisattachedandmadeapartthereofbythis reference. 1.0DescriptionofServices InfrastructurecomponentsarerepairedataMotorolaauthorizedInfrastructureDepotOperations (IDO).AtaƚƷƚƩƚƌğƭdiscretion,selectthirdpartyinfrastructuremaybesenttotheoriginal equipmentmanufacturerorthirdpartyvendorforrepair. 1.1Scope RepairauthorizationsareobtainedbycontactingtheSolutionsSupportCenterwhichisavailable24 hoursaday,7daysaweek.RepairauthorizationscanalsobeobtainedonlineviaMotorolaOnlineat underRepairStatus/SubmitInfrastructureRA. MotorolaOnline:https://businessonline.Motorolasolutions.com 1.2Inclusions NetworkHardwareRepairwithAdvancedReplacementisavailableonMotorolasoldinfrastructure ©Motorola2017 Page44 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices rd includingintegrated3partyproducts.MotorolawillmakeaͻĭƚƒƒĻƩĭźğƌƌǤreasonableĻŅŅƚƩƷͼto repairMotorolamanufacturedinfrastructureproductsforseven(7)yearsafterproductcancellation. 1.3Exclusions IfinfrastructureisnolongersupportedbyeitherMotorola,theoriginalequipmentmanufactureror athirdpartyvendor,asapplicableMotorolamayreturnsaidequipmenttothecustomerwithout repairorreplacement.ThefollowingitemsareexcludedfromNetworkHardwareRepairwith AdvancedReplacement: 1.3.1AllMotorolainfrastructurehardwareoverseven(7)yearsfromproduct cancellationdate. 1.3.2Allthirdpartyinfrastructurehardwareoverthree(3)yearsfromproduct cancellationdate. 1.3.3Allbroadbandinfrastructurethree(3)yearsfromproductcancellationdate 1.3.4Physicallydamagedinfrastructure. 1.3.5ThirdpartyequipmentnotshippedbyMotorola. 1.3.6Consumableitemsincluding,butnotlimitedto,batteries,connectors,cables, toner/inkcartridges,towerlighting,laptopcomputers,monitors,keyboardsand mouse. 1.3.7Videoretrievalfromdigitalincarvideoequipment. 1 1.3.8Infrastructurebackhaulsuchas:antennas,antennadehydrators,microwave,line 1 boosters,amplifier,datatalkerwirelesstransmitter,shorthaulmodemsandUPS. 1.3.9Testequipment. 1.3.10Racks,furnitureandcabinets. 1.3.11Nonstandardconfigurations,customermodifiedinfrastructureandcertainthird partyinfrastructureareexcludedfromadvancedreplacementservice. 1.3.12Firmwareand/orsoftwareupgrades. 1 Excludedfromserviceagreementsbutmayberepairedonanabovecontract,timeandmaterial basis.AllUPSSystemsmustbeshippedtoIDOforrepair.Excludesbatteriesandanyonsiteservices. 1.4Motorolahasthefollowingresponsibilities: 1.4.1EnablecustomeraccesstotheMotorolacallcenterwhichisoperational24hoursa day,7daysperweek,tocreaterequestsforadvancedreplacementservice. 1.4.2UsecommerciallyreasonableeffortstomaintainFRUinventoryonsupported platforms. 1.4.3ProvideneworreconditionedFRUstothecustomer,uponrequestandsubjectto availability.TheFRUwillbeofsimilarequipmentandversion,andwillcontain equivalentboardsandchips,astheĭǒƭƷƚƒĻƩƭmalfunctioningFRU. 1.4.4Loadfirmware/softwareforequipmentthatrequiresprogramming.Thesoftware versioninformationmustbeprovidedforthereplacementFRUtobeprogrammed accordingly.Ifthecustomersoftwareversion/configurationisnotprovided, shippingtimeswillbedelayed. 1.4.5PackageandshipAdvanceExchangeFRUfromtheFRUinventorytocustomer specifiedaddress. DuringnormaloperatinghoursofMondaythroughFriday7:00amto7:00pm CST,excludingholidays,FRUwillbeshippedfromMotorolaassoonas possibledependingonstockavailabilityandconfigurationrequested. Motorolawillpayfortheshippingtothecustomer,unlesscustomer ©Motorola2017 Page45 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices requestsshipmentsoutsideofstandardbusinesshoursand/orcarrier programs,suchasweekendornextflightout(NFO)shipment.Insuchcases, customerwillberesponsibleforshippingandhandlingcharges. WhensendingtheadvancedreplacementFRUtocustomer,provideareturn theĭǒƭƷƚƒĻƩƭmalfunctioningFRU. airbillinorderforcustomertoreturn TheĭǒƭƷƚƒĻƩƭmalfunctioningFRUwillbecomepropertyoftheMotorola repairdepotorselectthirdpartyandthecustomerwillowntheadvanced replacementFRU. WhensendingaloanerFRUtocustomer,Motorolawillpayforoutbound shippingcharges.InboundshippingtoMotorolaforrepairisthe responsibilityofthecustomer.Motorolawillrepairandreturnthe ĭǒƭƷƚƒĻƩƭFRUandwillprovideareturnairbillforthecustomertoreturn L5hƭloanerFRU.RefertoAdvancedExchangeorLoanerDecisionProcess flowchartfortheloanerprocessandShippingChargesforshippingcharge detail. 1.4.6Providerepairreturnauthorizationnumberuponcustomerrequestfor InfrastructurethatisnotclassifiedasanadvancedreplacementorloanerFRU. 1.4.7ProvidearepairReturnAuthorization(RA)numbersothatthereturnedFRUcan berepairedandreturnedtoFRUstock. 1.4.8ReceivemalfunctioningFRUfromCustomer,carryoutrepairsandtestingand returnittotheFRUstock 1.4.9Receivemalfunctioninginfrastructurefromcustomeranddocumentitsarrival, repairandreturn. 1.4.10PerformthefollowingserviceonMotorolainfrastructure: Performanoperationalcheckontheinfrastructuretodeterminethenature oftheproblem. ReplacemalfunctioningFieldReplacementUnits(FRU)orcomponents. VerifythatMotorolainfrastructureisreturnedtoMotorolamanufactured specifications,asapplicable Performaboxunittestonallservicedinfrastructure. Performasystemtestonselectinfrastructure. 1.4.11Providethefollowingserviceonselectthirdpartyinfrastructure: Performprediagnosticandrepairservicestoconfirminfrastructure malfunctionandeliminatesendinginfrastructurewithnotroublefound (NTF)tothirdpartyvendorforrepair,whenapplicable. Shipmalfunctioninginfrastructurecomponentstotheoriginalequipment manufacturerorthirdpartyvendorforrepairservice,whenapplicable. Trackinfrastructuresenttotheoriginalequipmentmanufacturerorthird partyvendorforservice. PerformaposttestafterrepairbyMotorola,toconfirmmalfunctioning infrastructurehasbeenrepairedandfunctionsproperlyinaMotorola systemconfiguration,whenapplicable. 1.4.12Forloanerequipment,Motorolawillshiprepairedinfrastructuretothecustomer specifiedaddressduringnormaloperatinghoursofMondaythroughFriday 7:00amto7:00pmCST,excludingholidays.FRUwillbesenttwodayairunless otherwiserequested.Motorolawillpayforsuchshipping,unlesscustomer ©Motorola2017 Page46 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices requestsshipmentsoutsideoftheabovementionedstandardbusinesshours and/orcarrierprograms,suchasNFO(nextflightout).Insuchcases,customerwill beresponsibleforpaymentofshippingandhandlingcharges. 1.5TheCustomerhasthefollowingresponsibilities: 1.5.1ContactorinstructServicertocontacttheMotorolaSystemSupportCenter(SSC) andrequestareturnauthorizationnumberpriortoshippingmalfunctioning infrastructureorthirdpartyinfrastructurenamedintheapplicableattached exhibit. 1.5.2Providemodeldescription,modelnumberandserialnumber,typeofsystemand firmwareversion,softwareoptions,symptomofproblemandaddressofsiteidfor FRUorinfrastructure. 1.5.3IndicateifFRUorthirdpartyFRUbeingsentinforservicewassubjectedto physicaldamageorlightningdamage. 1.5.4FollowMotorolainstructionsregardinginclusionorremovaloffirmwareand softwareapplicationsfrominfrastructurebeingsentinforservice. 1.5.5Providecustomerpurchaseordernumbertosecurepaymentforanycosts describedherein. 1.5.6PayforshippingofAdvancedReplacementorLoanerFRUfromMotorolarepair depotifcustomerrequestedshippingoutsideofstandardbusinesshoursor carrier.SeeShippingCharges. 1.5.7ProperlypackageandshipthemalfunctioningFRUusingtheprepaidairbillthat arrivedwiththeadvancedreplacementFRU.Customerisresponsibleforproperly packagingthemalfunctioninginfrastructureFRUtoensurethattheshipped infrastructurearrivesundamagedandinrepairablecondition.Customerwillbe subjecttoareplacementfeeformalfunctioningFRUsnotproperlyreturned. 1.5.8Withinfive(5)businessdaysofreceiptoftheadvancedreplacementFRUfrom aƚƷƚƩƚƌğƭFRUinventory,properlypackageĭǒƭƷƚƒĻƩƭmalfunctioningFRUand shipthemalfunctioningInfrastructuretoaƚƷƚƩƚƌğƭrepairdepotforevaluation andrepair.Customermustsendthereturnairbillbacktotherepairdepotinorder tofacilitatepropertrackingofthereturnedinfrastructure.Customerwillbe subjecttoafullreplacementfeeforFRUsnotreturnedwithin5businessdays. 1.5.9ForInfrastructureand/orthirdpartyinfrastructurerepairsthatarenotexchanged inadvance,properlypackageInfrastructureandshipthemalfunctioningFRU,at /ǒƭƷƚƒĻƩƭexpenseandriskoflosstoMotorola. 1.5.10Clearlyprintthereturnauthorizationnumberontheoutsideofthepackaging. 1.5.11Maintaininformationofsoftware/applicationsandfirmwareforreloadingof infrastructure. 1.5.12CooperatewithMotorolaandperformallactsthatarereasonableornecessaryto enableMotorolatoprovidetheinfrastructurerepairservicestocustomer. ©Motorola2017 Page47 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPPlusServices AdvanceddExchangeorrLoanerDecissionProcess: ©Motorola20177 Page488 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ShippingCharges: ©Motorola2017 Page49 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices AppendixI:SecurityMonitoringServiceOverview aƚƷƚƩƚƌğƭSecurityMonitoringServicesincludesantimalwaremonitoringandauthenticationlog monitoring.Therearealsooptionsforfirewallmonitoring,intrusiondetectionsystem(IDS) monitoring,andASTRO25systemlogmonitoring. aƚƷƚƩƚƌğƭASTRO25SecurityMonitoringisacompletesolutionthatprovidespeaceofmindand reducestheriskthatyournetworkavailabilitywillbeimpactedbyasecuritythreat.Thesolution includes24x7x365monitoringoftheradionetworksecurityelementsbyexperienced,specialized securitytechnologistswithyearsofexperienceworkingwithASTRO25missioncriticalnetworks.For highlycomplexorunusualsecurityevents,ourtechnologistshavedirectandimmediateaccessto Motorolaengineersforrapidresolution. ThisStatementofWorkΛͻ{hͼΜissubjecttothetermsandconditionsofaƚƷƚƩƚƌğƭProfessional ServicesAgreement,ServiceAgreementorotherapplicableagreementineffectbetweentheparties Λͻ!ŭƩĻĻƒĻƓƷͼΜ͵MotorolaandCustomermaybereferredtohereinindividuallyasaͻtğƩƷǤͼor togetherasͻtğƩƷźĻƭͼ 1.DescriptionofSecurityMonitoringServices 1.1.AntimalwareMonitoring ASTRO25comesinstalledwithAntimalwaresoftwareΛͻ{ͼΜ͵SecurityMonitoringwill verifythatmalwaredefinitionupdates,asprovidedbytheAntimalwareOEM,areinstalled andrunning.TheantimalwareSWismonitoredforactivitysuchasdeletion,quarantine, andalertingofsuspiciousSW. 1.2.AuthenticationMonitoring 1.2.1.Activedirectory(includingdomainLinuxandRADIUS)andtwofactor authenticationloginsaremonitored. 1.3.FirewallMonitoringΑTheASTRO25systempotentiallyhasseveralfirewalloptions.See Table1intheaddendumforalist.Inanyofthesefirewallapplications,Motorolaprovisions anddeploysthefirewallswiththeASTRO25system.Motorolawillmonitoreachonethat hasthefirewallmonitoringoption. 1.4.IDS(IntrusionDetectionSystem)Monitoring.AnIDSisanoptiontoASTRO25thatmaybe deployedbetweentheASTRO25firewallandtheCEN. 1.5.CentralizedLogMonitoring ASTRO25hasanoptionthatprovidestheabilitytoforwarddevicesyslogstoasingle virtualservercalledCentralizedSyslogServer.ThisallowsmonitoringofLinuxcomponents forauthenticationevents. 2.Scope TheMotorolaSecureOperationsCenter(SOC)consistsofhighlytrainedandexperienced securityspecialists.Whenaneventisdetected,thetechnologistswillrunremotediagnostics andinitiateanappropriateresponse.Thisresponsecouldinvolve:continuingtomonitorthe ©Motorola2017 Page50 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices eventforfurtherdevelopment,attemptingtoremotelyrestorethesystem,oropeningofacase fordispatchofafieldservicerΛͻ{ĻƩǝźĭĻƩͼΜ͵ 3.MotorolaResponsibilities: 3.1.Provide,maintain,andreplacewhennecessary,hardwareΛͻIͼΜandSWrequiredto monitorASTRO25securityelements.HWmayincludeafirewall,router,orphysicalserver. SWmayincludevirtualserverseitherontheASTRO25coreoraseparatephysicalserver, relatedOS,SIEMcollectors,andSWthatallowsdistributionofupdatesandremote diagnostics. 3.2.Verifyconnectivityandmonitoringisactivepriortosystemacceptanceorstartdate. 3.3.CoordinatewithcustomertomaintainMotorolaserviceauthenticationcredentials. 3.4.Maintainproperlytrainedandaccreditedtechnicians.MonitortheĭǒƭƷƚƒĻƩƭsystem 24/7/365formaliciousorunusualactivity. 3.5.ReportsarepostedtotheSSCqualitywebpage.ContactyourCSMforaccess. 4.TheCustomerhasthefollowingresponsibilities: 4.1.SecurityMonitoringrequiresaconnectionfromtheĭǒƭƷƚƒĻƩƭASTRO25systemto aƚƷƚƩƚƌğƭSOCinSchaumburg.MotorolaofferseitheraT1optionoraVirtualPrivate Network(VPN)optionthroughacustomersuppliedinternetconnection. 4.2.AllowMotorolacontinuousremoteaccesstomonitortheASTRO25system.Thisincludes keepingtheconnectionpluggedin,providingpasswords,andworkingwithMotorolato understandandmaintainproperadministrationprivileges. 4.3.ProvidecontinuousutilityservicetoanyMotorolaequipmentinstalledorutilizedatthe ĭǒƭƷƚƒĻƩƭpremisestosupportdeliveryofthisservice. 4.4.ProvidecustomercontactinformationnecessarytocompletetheCustomerSupportPlan. NotifyyourCSMwithin2weeksofanycontactchanges. 4.5.Asnecessary,upgradetheASTRO25systemtosupportedreleases. 4.6.AllowMotoroladispatchedservicersphysicalaccesstotheequipmentwhenrequired. 4.7.ComplywiththetermsoftheapplicablesoftwarelicenseagreementsbetweenCustomer andMotorolaandthenonMotorolasoftwarecopyrightowners. 4.8.CooperatewithMotorolaandperformallactsthatarereasonableornecessarytoenable MotorolatoprovidetheservicesdescribedinthisSOW. 4.9.Obtainat/ǒƭƷƚƒĻƩƭcostallthirdpartyconsentsorlicensesrequiredtoenableMotorola toprovidetheServices. 5.Disclaimer MotoroladisclaimsanywarrantyconcerningthenonMotorolasoftwareanddoesnot guaranteethatĭǒƭƷƚƒĻƩƭsystemwillbeerrorfreeorimmunetosecuritybreachesasaresult oftheseservices. ©Motorola2017 Page51 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Addendum PotentialASTRO25Firewalls CNICustomerNetworkInterface.ThisfirewallseparatestheASTRO25Radio NetworkfromtheĭǒƭƷƚƒĻƩƭITnetwork(oftenreferredtoastheCENor CustomerEnterprisenetwork).Therearesingleandredundant(high availability)optionsfortheCNI,theredundantoptionmeaningtherearetwo firewalls.Bothfirewallsmustbemonitoredintheredundantcase. DSRDynamicSystemResilience.ThisisanASTRO25optionwherea geographicallyseparatedbackupmastersiteisimplementedasaͻŷƚƷ ƭƷğƓķĬǤͼincaseofdisasterattheprimary.Thisoptionpotentiallydoubles thenumberoffirewallsinthesystem. ZCPZoneCoreProtection.ThisASTRO25optionplacesfirewallsatthemaster sitewheretheRFandconsolesitesconnect.Thisprotectsthecorefrom attackfromacompromisedsiteandpropagationoftheattacktotheother sites.Therearealways2firewallsinthisoptionforredundancy. TITelephoneInterconnect.ThisASTRO25optionallowscallstobemade to/fromASTRO25subscribers.AfirewallisrequiredtoprotecttheRNIfrom thetelephoneconnection.OnefirewallmayservethedualpurposeoftheTI andISSIinterface. ISSIInterRFSubsystemInterface.Thisoptionallowsconnectivitytoaseparate system.TheoriginalintentofthisoptionwastoconnecttoanotherP25 systemsuppliedbyeitherMotorolaoranyotherP25compliantvendor.This standardhassincebeenusedtoallowconnectiontononP25systems throughadditionalinterfacessuchasWAVE.Inanycase,afirewallis necessarytoprotecttheRNIfromthisconnection. MCC7100TheMCC7100dispatchconsolemaybeconfiguredsuchthatitcanconnect viaVirtualPrivateNetwork(VPN)throughaninternetconnection.Afirewall isrequiredtoterminateontheASTRO25sideofthatconnection.This firewallmaybephysicallylocatedateitheraconsolesiteorthemastersite andtheremaybemultiplefirewallsforthispurpose. CustomSomecustomersmayopttoinstalltheirownfirewallsandwantthem monitored,mostcommonlyatconsolesites.Thecustomerwillhavetowork withMotorolatodetermineifandhowcustomfirewallscanbemonitored. Additionalchargesmayapply. ©Motorola2017 Page52 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices Table1:PMTasksPerformed MASTERSITECHECKLIST SERVERS Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. x Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. x ReviewUEMeventsandtransportmediumtypes, (microwave/leasedline/telco,etc).Eventlogreviewfor persistenttypes.VerifyallNMclientapplicationsareoperating NMClientApplicationscorrectly. x Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. x Verifybackupshavebeendoneorscheduled.SZdatabase(BAR), CompleteBackupCentracomCDM/ADMdatabase,etc. ServerCheckDisksPerformcheckdiskonserverharddrives PerformZoneControllerswitchover.ZC1toZC2andbackagain VerifyRedundantZC's(coordinatewithcustomer). ROUTERS Level1 EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions.x SWITCHES Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonswitchtype. x CaptureDiagsCaptureavailablediagnosticlogs. VerifyRedundantTestredundancyinCWRdevices.Corerouterswitchoverx Switches(coordinatewithcustomer). DOMAINCONTROLLERS Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype. x CaptureDiagsCaptureavailablediagnosticlogs. Performauditofsoftwaremediaonsite.Versions,KCnumbers,x VerifySystemSWCD'stypes,etc. FIREWALLS Level1 ©Motorola2017 Page53 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype.x CaptureDiagsCaptureavailablediagnosticlogs. LOGGINGEQUIPMENT Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype.x CaptureDiagsCaptureavailablediagnosticlogs. ServerCPUHealthi.e.memory,HDD,CPU,diskspace/utilization.x MISCELLANEOUSEQUIPMENT Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. Performrecommendeddiagnostictestsbasedonservertype.x CaptureDiagsCaptureavailablediagnosticlogs. ServerCPUHealthi.e.memory,HDD,CPU,diskspace/utilization.x PRIMESITECHECKLIST SOFTWARE Level1 x Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. VerifySystemSWVerifysoftwareversionsinstalledonsystem.Documentany Installedchanges. SWITCHES Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. x Performrecommendeddiagnostictestsbasedonswitchtype. CaptureDiagsCaptureavailablediagnosticlogs. VerifyRedundantTestredundancyinCWRdevices.Corerouterswitchover Switches(coordinatewithcustomer). MISCELLANEOUSEQUIPMENT Level1 x EquipmentAlarmsCheckLEDand/orotherstatusindicatorsforfaultconditions. x Performrecommendeddiagnostictestsbasedonservertype. CaptureDiagsCaptureavailablediagnosticlogs. x SiteFrequency StandardCheckChecklightsandindicatorsforA/Breceivers. ServerCPUHealthi.e.memory,HDD,CPU,diskspace/utilization. ©Motorola2017 Page54 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices SiteController Redundancy(trunking)Rollsitecontrollerswithnodroppedaudio. COMPARATORS Level1 x EquipmentAlarmsVerifynowarning/alarmindicators. x CleanFansand EquipmentUseantistaticvacuumtocleancoolingpathways ©Motorola2017 Page55 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices DISPATCHSITECHECKLIST GENERAL Level1 x InspectallCablesInspectallcables/connectionstoexternalinterfacesaresecure x MouseandKeyboardVerifyoperationofmouseandkeyboard x Verifyeachoperatorpositionhasaccesstorequired ConfigurationFileconfigurationfiles x ConsoleOpTimeVerifyconsoleoptimeisconsistentacrossallops x ScreensaverVerifyscreensaversetascustomerprefers x ScreenPerformanceVerifyscreenoperational/performance x TouchscreenVerifytouchscreenoperation(ifapplicable) x Cabling/Lights/FansVisualinspectionofallequipmentcabling/lights/fans x Filters/Fans/DustCleananyfilters/fans/dustallequipment x MonitorandHardDriveConfirmmonitorandharddrivedonot"sleep" x DVD/CDVerify/cleanDVDorCDdrive TimeSynchronizationVerifyconsoletimeissynchronizedwithNTPserver Verifyantivirusisenabledandthatdefinitionfilesareupto AntiVirusdate(withintwoweeksofcurrentdate) HEADSETUNPLUGGEDTESTING Level1 x Testallspeakersaudioquality,volume,static,dropouts, Speakersexcesshisswhenturnedup. x ChannelAudioin SpeakerVerifyselectedchannelaudioinselectspeakeronly. x FootswitchPedalsVerifybothfootswitchpedalsoperational x RadioOnAirLightVerifyradioonairlightcomesonwithTX(ifapplicable) x VerifyradioTX/RXfrombothheadsetjacks.VerifylevelsOK. RadioTXandRXCheckvolumecontrolsfornoise/staticordropouts. x SpeakerMuteVerifyselectspeakermuted. x Verifytelephoneoperationalthroughbothheadsetjacks.Check TelephoneOperationvolumecontrolsfornoise/staticordropouts. x Verifyselectaudioswitchestospeakerwhenphoneoffhook.(if AudioSwitchesinterfacedtophones) x RadioTakeoverinVerifyradiotakeoverinheadsetmicwhenphoneoffhook(mic HeadsetswitchestoradioduringPTTandmutestophone). OTHERTESTS Level1 x Verifyphonestatuslightcomesonwhenphoneoffhook(if PhoneStatusLightapplicable) ©Motorola2017 Page56 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices x DeskMicrophone OperationConfirmdeskmicoperation(ifapplicable) x RadioIRROperationVerifyradioIRRoperational(ifapplicable) x TelephoneIRRVerifytelephone\[ifonradiocomputer\]IRRoperational(if Operationapplicable) x Verifyoperatorpositionbeingrecordedonlongtermlogging Recordingrecorder(ifapplicable) CheckIRRsetupparameters,andalsoaudiocardsetupand IRRSetupParametersleveladjustments Confirmallpagingcontrolsarefunctional(includingthirdparty PagingControlsencodersifundermaintenance) COMPUTERPERFORMANCETESTING Level1 x ComputerRebootRebootoppositioncomputer x ComputerOperationalConfirmclientcomputerisfullyoperational(ifapplicable) ForXPandolder OperatingSystems: HardDrive FragmentationCheckstatusofharddrivefragmentationperformifneeded EventLogsPulleventlogsandreviewformajorerrors HardDriveBackupCreatebackupofdriveforoffsitestorage. MemoryUsageCheckmemoryusage ApplicationLogsand AlertsReviewbuiltinapplicationlogsandalerts HardDriveUsageCheckavailablespace(10%minimum) AUDIOTESTING Level1 x AudioLevelsandConfirmallconventionalresourcesarefunctionalwithadequate Qualityaudiolevelsandquality x SecureModeConfirmanysecuretalkgroupsareoperationalinsecuremode Confirmalltrunkedresourcesonscreenarefunctioningby placingacallinbothdirections(atthecustomer'sdiscretion) TrunkedResourcesandatasingleopposition EQUIPMENTROOMTESTS Level1 x RecordingAISTestVerifyaudiologgingoftrunkedcalls x Testoppositionloggingonanalogrecorder(withcustomer Recordingassistance) x SystemAlarmsReviewalarmsystemonallequipmentforerrors x Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. SDMAUXI/OServerConfirmallAUXI/O'sfunctionalononeoperatorposition ©Motorola2017 Page57 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ConfirmallbackupradiosmeetRFspecsandcombiner/antenna BackupResourcessystemfullyfunctional VerifySystemSWVerifysoftwareversionsinstalledonsystem.Documentany Installedchanges. Ifredundantequipmentused(e.g.,routers,switches),then IPNetworkRedundancyswitchtoredundantequipmentandconfirmoperation. RFSITECHECKLIST Level1 x EquipmentAlarmsVerifynowarning/alarmindicators. x CleanFansand EquipmentUseantistaticvacuumtocleancoolingpathways x SiteFrequency StandardCheckChecklightsandindicatorsforA/Breceivers. x BasicVoiceCallCheckVoicetesteachvoicepath,radiotoradio. x ControlChannel Redundancy(trunking)Rollcontrolchannel,test,androllback. x SiteController Redundancy(trunking)Rollsitecontrollerswithnodroppedaudio. CompleteGTRtestsFrequencyError,ModulationFidelity,x ForwardatSetPower,ReverseatSetPower,GenLevelDesense GTR8000ResultsSheetnoTx. MOSCADCHECKLIST MOSCADSERVER Level1 x EquipmentAlarmsVerifynowarning/alarmindicators. x CheckAlarm/EventReviewMOSCADalarmandeventstofindiftherearechronic Historyissues. x WindowsEventLogsReviewWindowseventlogs.Saveandcleariffull. x Sitedevicestoverifypasswords.Documentchangesifany PasswordVerificationfound. x Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. VerifySystemSWVerifysoftwareversionsinstalledonserver.Documentany Installedchanges. ServerCPUHealthi.e.memory,HDD,CPU,Diskspace/utilization. Verifysecuritypatchesmonthly/quarterly(Motorolaand3rd VerifyPatchesParty).Documentanychanges. MOSCADCLIENT Level1 x EquipmentAlarmsVerifynowarning/alarmindicators. ©Motorola2017 Page58 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices x CheckAlarm/EventReviewMOSCADalarmandeventstofindiftherearechronic Historyissues. x WindowsEventLogsReviewWindowseventlogs.Saveandcleariffull. x Sitedevicestoverifypasswords.Documentchangesifany PasswordVerificationfound. x Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. VerifySystemSWVerifysoftwareversionsinstalledonsystem.Documentany Installedchanges. Verifysecuritypatchesmonthly/quarterly(Motorolaand3rd VerifyPatchesParty).Documentanychanges. ServerCPUHealthi.e.memory,HDD,CPU,diskspace/utilization. Verifybackupshavebeendoneorscheduled.SZdatabase(BAR), CompleteBackupCentracomCDM/ADMdatabase,etc. MOSCADRTU's Level1 x EquipmentAlarmsVerifynowarning/alarmindicators. x VerifyConnectivityVerifyConnectivity Sitedevicestoverifypasswords.Documentchangesifany PasswordVerificationfound. CheckAlarm/EventReviewMOSCADalarmsandeventstofindiftherearechronic Historyissues. Performauditofsoftwaremediaonsite.Versions,KCnumbers, VerifySystemSWCD'stypes,etc. VerifySystemSWVerifysoftwareversionsinstalledonsystem.Documentany Installedchanges. FACILITIESCHECKLIST VISUALINSPECTIONEXTERIOR Level1 x ASRSignVerifythattheASRsignisposted. x WarningSignTowerVerifywarningsignispostedonthetower. x Verifythatawarningsignispostedatthecompoundgate WarningSignGateentrance. x Verifythata10rulessignispostedontheinsideoftheshelter 10RuleSigndoor. x OutdoorLightingVerifyoperationofoutdoorlighting/photocell. x ExteriorofBuildingCheckexteriorofbuildingfordamage/disrepair. x Fences/GatesCheckfences/gatesfordamage/disrepair. x Landscape/Access RoadChecklandscape/accessroadforaccessibility. VISUALINSPECTIONINTERIOR Level1 ©Motorola2017 Page59 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices x ElectricalSurge ProtectorsCheckelectricalsurgeprotectorsforalarms. x EmergencyLightingVerifyemergencylightingoperation. x IndoorLightingVerifyindoorlighting. x Visuallyinspectthatallhardware(equipment,cables,panels, batteries,racks,etc.)areinacceptablephysicalconditionfor EquipmentInspectionnormaloperation. x SiteFrequency StandardCheckChecklightsandindicatorsforA/Breceivers. x RegulatoryCompliance (License,ERP, Frequency,Deviation)Checkstationforregulatorycompliance.Updatestationlogs. x CleanFansand EquipmentUseantistaticvacuumtocleancoolingpathways UPS Level1 x Visualinspection (condition,cabling)Verifycorrosion,physicalconnections,dirt/dust,etc. Verifyrolloverand rollbackVerifyautomaticswitchtobackuppowerwhenmainpowerfails BatteryvoltagechecksVerify,checkandmeasurebatteryvoltages. GENERATOR Level1 x Verify,checkpanelhousing,cracks,rustandweathering. VisualInspectionPhysicalconnections,corrosion,dirt/dust,etc. x Verifyfuellevelsinbackupgenerators,documentdateoflast Fuelfueldeliveredfromfuelserviceprovider. x OilChecktheoildipstickforproperlevel.Noteconditionofoil. x Check,verifyrunningofgenerator,easeofstartordifficult.Is Verifyoperation(nogenerator"throttling"orrunningsmooth?Anyloudunusual switchover)noise?Etc. Verifyrolloverand***DependsonconfigurationofTransferswitch.Autoversus rollbackmanual***Rollovershouldbetestedweeklyunderload. HVAC Level1 x AirFilterCheckairfilterandrecommendreplacementifrequired x CoilsCheckcoilsfordirt x OutdoorUnitCheckthatoutdoorunitisunobstructed x WiringWiring(insect/rodentdamage) x Cooling/HeatingCheckeachHVACunitforcooling/heating MICROWAVECHECKLIST GENERAL Level1 ©Motorola2017 Page60 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ConfirmtransportperformancebyviewingUEMforsitelink TransportPerformancewarningsorerrors. RADIO Level1 x AlarmsCheckalarm/eventhistory x SoftwareVerifyversionofapplication x TXFrequencyVerifytransmitfrequency x TXPowerVerifytransmitpower x RXFrequencyVerifyreceivefrequency x Verifyreceivesignallevelandcomparewithinstallbaseline RXSignalLeveldocumentation x SaveconfigurationSavecurrentconfigurationforoffsitestorage x MonitorUEMstatus(alarms,logs,etc.)foralllinks.IfUEMnot usedtomonitormicrowave,thenuseprovidedmicrowave BackhaulValidationalarmmgmtserver. WAVEGUIDE Level1 x VisualInspectionInspectforwearordents(fromgroundusingbinoculars). Verifyallconnectionsaresecuredwithproperhardware(fromx ConnectionVerificationgroundusingbinoculars). DEHYDRATOR Level1 x VisualInspectionInspectmoisturewindowforpropercolor x PressureVerificationVerifypressureofalllines x RePressurizationBleedlinestemporarilytoverifythedehydratorrepressurizes x RunHoursRecordnumberofhoursran TOWERCHECKLIST STRUCTURECONDITION Level1 x RustCheckstructureforrust. x CrossMembersCheckfordamagedormissingcrossmembers. x SafetyClimbChecksafetyclimbfordamage. x LadderVerifythatladdersystemissecuredtotower. x WeldsCheckforcracksordamagedwelds. x Outdoor lighting/photocellTestoutdoorlightingandphotocell. x DrainageHolesCheckthatdrainageholesareclearofdebris. x PaintCheckpaintcondition. TOWERLIGHTING Level1 x Lights/MarkersVerifyalllights/markersareoperational. x Day/NightModeVerifydayandnightmodeoperation. x PowerCablingVerifythatpowercablesaresecuredtotower. ©Motorola2017 Page61 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 AdvancedPlusServices ANTENNASANDLINES Level1 x Visuallyinspectantennasforphysicaldamage(fromground Antennasusingbinoculars). x TransmissionLinesVerifythatalltransmissionlinesaresecureonthetower. GROUNDING Level1 x StructureGroundsInspectgroundingfordamageorcorrosion GUYWIRES Level1 x TowerGuysCheckguywiresforfrayingandtension. x GuyWireHardwareCheckhardwareforrust. CONCRETECONDITION Level1 x TowerBaseCheckforchipsorcracks. ©Motorola2017 Page62 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Exhibit House Bill 89 - Government Code 2270 VERIFICATION I, _______________________________________________, the undersigned representative of ______________________________Company or Business name (hereafter referred to as company), being an adult over the age of eighteen (18) years of age, verify that the company named-above, under the provisions of Subtitle F, Title 10, Government Code Chapter 2270: 1. Does not boycott Israel currently; and 2. Will not boycott Israel during the term of the contract the above-named Company, business or individual with City of Denton. Pursuant to Section 2270.001, Texas Government Code: 1. with, or otherwise taking any action that is intended to penalize, inflict economic harm on, or limit commercial relations specifically with Israel, or with a person or entity doing business in Israel or in an Israeli-controlled territory, but does not include an action made for ordinary business purposes; and 2. -profit sole proprietorship, organization, association, corporation, partnership, joint venture, limited partnership, limited liability partnership, or any limited liability company, including a wholly owned subsidiary, majority-owned subsidiary, parent company or affiliate of those entities or business associations that exist to make a profit. ___________________________________ Name of Company Representative (Print) ________________________________ Signature of Company Representative _________________________________ Date DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Exhibit Senate Bill 252 -Government Code 2252 CERTIFICATION I, ______________________________________________, the undersigned representative of ________________________________________________ (Company or business name) being an adult over the age of eighteen (18) years of age, pursuant to Texas Government Code, Chapter 2252, Section 2252.152 and Section 2252.153, certify that the company named above is not listed on the website of the Comptroller of the State of Texas concerning the listing of companies that are identified under Section 806.051, Section 807.051 or Section 2253.153. I further certify that should the above-named company enter into a contract that is on said listing of companies on the website of the Comptroller of the State of Texas which do business with Iran, Sudan or any Foreign Terrorist Management Department. ___________________________________ Name of Company Representative (Print) ________________________________ Signature of Company Representative _________________________________ Date DocuSign Envelope ID: AC8CED23-F263-40CE-A3D8-E8AF2169F7E2 Exhibit CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ For vendor or other person doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a misdemeanor. Name of vendor who has a business relationship with local governmental entity. 1 2 Check this box if you are filing an update to a previously filed questionnaire. th (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7 business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) 3 Name of local government officer about whom the information in this section is being disclosed. Name of Officer This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor? Yes No B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in this section AND the taxable income is not received from the local governmental entity? Yes No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of one percent or more? Yes No D. Describe each employment or business and family relationship with the local government officer named in this section. 4 I have no Conflict of Interest to disclose. 5 Signature of vendor doing business with the governmental entity Date Certificate Of Completion Envelope Id: AC8CED23F26340CEA3D8E8AF2169F7E2Status: Completed Subject: Please DocuSign: City Council Contract 6832 Motorola Source Envelope: Document Pages: 216Signatures: 8Envelope Originator: Certificate Pages: 6Initials: 0Rebecca Hunter AutoNav: Enabled901B Texas Street EnvelopeId Stamping: EnabledDenton, TX 76209 Time Zone: (UTC-08:00) Pacific Time (US & Canada)rebecca.hunter@cityofdenton.com IP Address: 129.120.6.150 Record Tracking Status: OriginalHolder: Rebecca HunterLocation: DocuSign 8/17/2018 8:55:02 AM rebecca.hunter@cityofdenton.com Signer EventsSignatureTimestamp Rebecca HunterSent: 8/17/2018 9:11:51 AM Completed rebecca.hunter@cityofdenton.comViewed: 8/17/2018 9:12:48 AM Assistant Purchasing ManagerSigned: 8/17/2018 9:14:59 AM Using IP Address: 129.120.6.150 City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Neil ThomasSent: 8/17/2018 9:15:05 AM neil@motorolasolutions.comViewed: 8/17/2018 9:42:49 AM MSSSI Vice PresidentSigned: 8/17/2018 11:19:26 AM Motorola Solutions, Inc. Signature Adoption: Pre-selected Style Security Level: Email, Account Authentication Using IP Address: 70.122.134.37 (None) Electronic Record and Signature Disclosure: Accepted: 8/17/2018 9:42:49 AM ID: 5d0da80f-f233-4b5a-a591-08baedd8cebf Melissa KraftSent: 8/17/2018 11:19:33 AM melissa.kraft@cityofdenton.comViewed: 8/17/2018 11:27:37 AM Chief Technology OfficerSigned: 8/17/2018 11:28:15 AM City of Denton Signature Adoption: Pre-selected Style Security Level: Email, Account Authentication Using IP Address: 47.190.47.120 (None) Signed using mobile Electronic Record and Signature Disclosure: Not Offered via DocuSign Mack ReinwandSent: 8/17/2018 11:28:21 AM mack.reinwand@cityofdenton.comViewed: 8/17/2018 11:31:56 AM City of DentonSigned: 8/17/2018 11:34:18 AM Security Level: Email, Account Authentication Signature Adoption: Pre-selected Style (None) Using IP Address: 129.120.6.150 Electronic Record and Signature Disclosure: Not Offered via DocuSign Signer EventsSignatureTimestamp Tabitha MillsopSent: 8/17/2018 11:34:25 AM Completed tabitha.millsop@cityofdenton.comViewed: 8/22/2018 7:45:40 AM City of DentonSigned: 8/22/2018 7:46:11 AM Using IP Address: 129.120.6.150 Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Todd HilemanSent: 8/22/2018 7:46:18 AM Todd.Hileman@cityofdenton.comViewed: 8/22/2018 10:12:14 AM City ManagerSigned: 8/22/2018 10:12:27 AM City of Denton Signature Adoption: Pre-selected Style Security Level: Email, Account Authentication Using IP Address: 129.120.6.150 (None) Electronic Record and Signature Disclosure: Accepted: 7/25/2017 9:02:14 AM ID: 57619fbf-2aec-4b1f-805d-6bd7d9966f21 Jennifer WaltersSent: 8/22/2018 10:12:33 AM jennifer.walters@cityofdenton.comViewed: 8/23/2018 10:29:21 AM City SecretarySigned: 8/23/2018 10:30:28 AM City of Denton Signature Adoption: Pre-selected Style Security Level: Email, Account Authentication Using IP Address: 129.120.6.150 (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign In Person Signer EventsSignatureTimestamp Editor Delivery EventsStatusTimestamp Agent Delivery EventsStatusTimestamp Intermediary Delivery EventsStatusTimestamp Certified Delivery EventsStatusTimestamp Carbon Copy EventsStatusTimestamp Sherri ThurmanSent: 8/17/2018 11:28:20 AM sherri.thurman@cityofdenton.comViewed: 8/17/2018 11:47:21 AM City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Jane RichardsonSent: 8/22/2018 7:46:17 AM jane.richardson@cityofdenton.comViewed: 8/22/2018 10:01:04 AM Assistant City Secretary City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Carbon Copy EventsStatusTimestamp Jennifer BridgesSent: 8/23/2018 10:30:34 AM jennifer.bridges@cityofdenton.comViewed: 8/28/2018 8:34:51 AM Procurement Assistant City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Jane RichardsonSent: 8/23/2018 10:30:36 AM jane.richardson@cityofdenton.comViewed: 10/29/2018 7:39:08 AM Assistant City Secretary City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Melissa KraftSent: 8/23/2018 10:30:37 AM melissa.kraft@cityofdenton.com Chief Technology Officer City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Notary EventsSignatureTimestamp Envelope Summary EventsStatusTimestamps Envelope SentHashed/Encrypted8/23/2018 10:30:37 AM Certified DeliveredSecurity Checked8/23/2018 10:30:37 AM Signing CompleteSecurity Checked8/23/2018 10:30:37 AM CompletedSecurity Checked8/23/2018 10:30:37 AM Payment EventsStatusTimestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through your DocuSign, Inc. (DocuSign) Express user account. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to these terms and conditions, please confirm your agreement by clicking the 'I agree' button at the bottom of this document. Getting paper copies At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. For such copies, as long as you are an authorized user of the DocuSign system you will have the ability to download and print any documents we send to you through your DocuSign user account for a limited period of time (usually 30 days) after such documents are first sent to you. After such time, if you wish for us to send you paper copies of any such documents from our office to you, you will be charged a $0.00 per-page fee. You may request delivery of such paper copies from us by following the procedure described below. Withdrawing your consent If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below. Consequences of changing your mind If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. To indicate to us that you are changing your mind, you must withdraw your consent using the DocuSign 'Withdraw Consent' form on the signing page of your DocuSign account. This will indicate to us that you have withdrawn your consent to receive required notices and disclosures electronically from us and you will no longer be able to use your DocuSign Express user account to receive required notices and consents electronically from us or to sign electronically documents from us. All notices and disclosures will be sent to you electronically Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through your DocuSign user account all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us. How to contact City of Denton: You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows: To contact us by email send messages to: purchasing@cityofdenton.com To advise City of Denton of your new e-mail address To let us know of a change in your e-mail address where we should send notices and disclosures electronically to you, you must send an email message to us at melissa.kraft@cityofdenton.com and in the body of such request you must state: your previous e-mail address, your new e-mail address. We do not require any other information from you to change your email address.. In addition, you must notify DocuSign, Inc to arrange for your new email address to be reflected in your DocuSign account by following the process for changing e-mail in DocuSign. To request paper copies from City of Denton To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must send us an e-mail to purchasing@cityofdenton.com and in the body of such request you must state your e-mail address, full name, US Postal address, and telephone number. We will bill you for any fees at that time, if any. To withdraw your consent with City of Denton To inform us that you no longer want to receive future notices and disclosures in electronic format you may: i. decline to sign a document from within your DocuSign account, and on the subsequent page, select the check-box indicating you wish to withdraw your consent, or you may; ii. send us an e-mail to purchasing@cityofdenton.com and in the body of such request you must state your e-mail, full name, IS Postal Address, telephone number, and account number. We do not need any other information from you to withdraw consent.. The consequences of your withdrawing consent for online documents will be that transactions may take a longer time to process.. Required hardware and software Operating Systems: Windows2000? or WindowsXP? Browsers (for SENDERS): Internet Explorer 6.0? or above Browsers (for SIGNERS): Internet Explorer 6.0?, Mozilla FireFox 1.0, NetScape 7.2 (or above) Email: Access to a valid email account Screen Resolution: 800 x 600 minimum Enabled Security Settings: Allow per session cookies Users accessing the internet behind a Proxy Server must enable HTTP 1.1 settings via proxy connection ** These minimum requirements are subject to change. If these requirements change, we will provide you with an email message at the email address we have on file for you at that time providing you with the revised hardware and software requirements, at which time you will have the right to withdraw your consent. Acknowledging your access and consent to receive materials electronically To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please verify that you were able to read this electronic disclosure and that you also were able to print on paper or electronically save this page for your future reference and access or that you were able to e-mail this disclosure and consent to an address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format on the terms and conditions described above, please let us know by clicking the 'I agree' button below. By checking the 'I Agree' box, I confirm that: I can access and read this Electronic CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC RECORD AND SIGNATURE DISCLOSURES document; and I can print on paper the disclosure or save or send the disclosure to a place where I can print it, for future reference and access; and Until or unless I notify City of Denton as described above, I consent to receive from exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to me by City of Denton during the course of my relationship with you.