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19-679
0 We WHEREAS, the City has solicited, received, and evaluated competitive proposals for the implementation, licensing, . • vendor supportfor + Computer Aided + ♦ D . • Law EnforcementRecords M+ .+eSystem• for of D• . • WHEREAS, the City Manager, or a designated employee, has received and reviewed and !' WHEREAS, the City Council has provided in the City Budget for the appropriation of funds to be used for the y Purchase of the material ent., su3vlies or services a_ - roved and acceyted herein; NOW, THEREFORE, SECTION 1. The items in the following numbered request for proposal for materials, equipment, supplies or services, shown in the "Request Proposals" on file in the office of the Purchasing Agent, are hereby accepted and approved as being the most advantageous to the City considering the relative imrcortance of Coxice and the other evaluation factors included in the r ,ouest for •## a RFP NUMBER CONTRACTOR AMOUNT 6400 Integrated Computer Systems, Inc. 3,090,63.53 SECTION 2. By the acceptance and approval of the above numbered items of the submitted proposals, the City accepts the offer of the persons submitting the proposals for such items and agrees to purchase the materials, equipment, supplies or services in accordance with the terms, specifications, standards, quantities and for the specified sums contained in the Proposal Invitations, 11'roposals, and related documents. SECTION 3. Should the City and person submitting approved and accepted items and of the submitted proposals wish to enter into a formal written agreement as a result of the acceptance, approval, and awarding of the proposals, the City Manager, or his designated representative, is hereby authorized to execute the written contract; provided that the written contract is in accordance with the terms, conditions, specifications, standards, quantities and specified sums contained in the Proposal and related documents herein approved and accepted.. SECTION 4. The City Council of the City of Denton, hereby expressly delegates the authority to take any actions that may be required or permitted to be performed by the City of Denton under this ordinance to the City Manager of the City of Denton, or his designee. SECTION 5. By the acceptance and approval of the above enumerated bids, the City Council hereby authorizes the expenditure of funds therefor in the amount and in accordance with the approved bids. SECTION 6. This ordinance shall become effective immediately upon its passage and approval.a The motion to approve this ordinance was made band seconded by ,o the ordinance was passed and approved by the following vote Mayor Chris Watts: Gerard Hudspeth, District 1: Keely G. Briggs, District 2: Don Duff, District 3: John Ryan, District 4: Deb Armintor, At Large Place 5: Paul Meltzer, At Large Place 6: PASSED AND APPROVED this the Aye Nay Abstain Absent day of f °' 2019 - - . CHRIS WATTS, MAYOR ATTEST: ROSA RIOS, CITY SECRETARY BY: APPROVED AS TO LEGAL FORM: AARON LEA ,, f-"' I Y" 1 J'ORNE' : DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Docusign City Council Transmittal Coversheet RFP 6400 File Name Public Safety CAD,RMS, & MDS Systems Purchasing Contact Cindy Alonzo City Council Target Date April 9, 2019 Piggy Back Option No Contract Expiration April 9, 2024 Ordinance 19-679 DS D DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 CONTRACT BY AND BETWEEN CITY OF DENTON, TEXAS AND INTEGRATED COMPUTER SYSTEMS, INC. (CONTRACT 6400) 4/9/2019 THIS CONTRACT is made and entered into this date , by and between INTEGRATED COMPUTER SYSTEMS, INC., a corporation, whose address is 3499 FM 1461, McKinney, Texas 75071, hereinafter referred to as "Contractor" or "Supplier" and the CITY OF DENTON, TEXAS, a home rule municipal corporation, hereinafter referred to as "City," to be effective upon approval of the Denton City Council and subsequent execution of this Contract by the Denton City Manager or his duly authorized designee. For and in consideration of the covenants and agreements contained herein, and for the mutual benefits to be obtained hereby, the parties agree as follows: SCOPE OF SERVICES Supplier shall provide products and/or services in accordance with the City's document RFP 6400 - Soply and Implementation of Computer Aided Dispatch System, Law Enforcement Records Management System, and Mobile Data System, a copy of which is on file at the office of Purchasing Agent and incorporated herein for all purposes. The Contract consists of this written agreement and the following items which are attached hereto and incorporated herein by reference: (a) Special Terms and Conditions (Exhibit "A"); (b) City of Denton's RFP 6400 (Exhibit "B" on File at the Office of the Purchasing Agent); (c) City of Denton Standard Terms and Conditions (Exhibit "C"); (d) Insurance Requirements (Exhibit "D"); (e) Certificate of Interested Parties Electronic Filing (Exhibit "E"); (f) Contractor's Proposal (Exhibit "F"); (g) Contractor's Best and Final Offer Pricing (Exhibit "G"); (h) Contractor's Project Overview and Implementation Plan (Exhibit "H"); (i) Contractor's Implementation Timeline (Exhibit "I"); 0) Contractor's Software License Agreement (Exhibit "J"); (k) Contractor's Software Assurance Addendum (Exhibit "Ic ); (1) Form CIQ — Conflict of Interest Questionnaire (Exhibit "L"). These documents make up the Contract documents and what is called for by one shall be as binding as if called for by all. In the event of an inconsistency or conflict in any of the provisions of the Contract documents, the inconsistency or conflict shall be resolved by giving precedence first to the written agreement then to the contract documents in the order in which they are listed above. These documents shall be referred to collectively as "Contract Documents." Prohibition on Contracts with Companies Boycotting Israel Supplier acknowledges that in accordance with Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 to those terms in Section 808.001 of the Texas Government Code. By signing this agreement, Supplier certifies that Supplier's signature provides written verification to the City that Supplier: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the agreement. Failure to meet or maintain the requirements under this provision will be considered a material breach. Prohibition On Contracts With Companies Doing Business with Iran, Sudan, or a Foreign Terrorist Organization Section 2252 of the Texas Government Code restricts CITY from contracting with companies that do business with Iran, Sudan, or a foreign terrorist organization. By signing this agreement, Supplier certifies that Supplier's signature provides written verification to the City that Supplier, pursuant to Chapter 2252, is not ineligible to enter into this agreement and will not become ineligible to receive payments under this agreement by doing business with Iran, Sudan, or a foreign terrorist organization. Failure to meet or maintain the requirements under this provision will be considered a material breach. The parties agree to transact business electronically. Any statutory requirements that certain terms be in writing will be satisfied using electronic documents and signing. Electronic signing of this document will be deemed an original for all legal purposes. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 IN WITNESS WHEREOF, the parties of these presents have executed this agreement in the year and day first above written. THIS AGREEMENT HAS BEEN BOTH REVIEWED AND APPROVED as to financial and operational obligations and business terms. DocuSigned by: 4164 8407288232BE40E... SIGNATURE Melissa Kraft PRINTED NAME chief Technology officer TITLE Technology Services DEPARTMENT APPROVED AS TO LEGAL FORM: AAROr�' EAJ. dAJTY ATTORNEY a� BY•9D328BF0204E5... CONTRACTOR DocuSigned by: St*ms BY. BEF3A33EAFF2437 . AUTHORIZED SIGNATURE Date: 3/21/2019 Ray Sims Printed Name: President Title: 214-544-0022 ext 321 PHONE NUMBER ray@icsnews.com EMAIL ADDRESS 2019-457982 TEXAS ETHICS COMMISSION CERTIFICATE NUMBER CITY OF DENTON, TEXAS DocuSigned by: ATTEST: T4X' t�i"ate ROSA RIOS CITY SECRETARY BY: Docu§igned by: R:� TODD HILEMAN BY: CITY MANAGER Date: 4/10/2019 Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Exhibit A Special Terms and Conditions 1. Total Contract Amount The contract total for services shall not exceed $3,090,863.53 for Supply and Implementation of Computer Aided Dispatch System, Law Enforcement Records Management System, and a Mobile Data System. Pricing shall be per Exhibit G attached. A Fire Records Management System is specifically excluded from the terms of this Contract and Supplier will not provide a Fire Records Management System to the City. 2. Contract Terms The contract term will be one (1) year, effective from date of award. The City and the Supplier shall have the option to renew this contract for an additional four (4) one-year periods. The contract shall commence upon the issuance of a Notice of Award by the City of Denton and shall automatically renew each year, from the date of award by City Council. At the sole option of the City of Denton, the contract may be further extended as needed, not to exceed a total of six (6) months. 3. Price Escalation and De-escalation Prices quoted for the commodities or services described in the Contract must be firm for a period of one year from date of contract award. Any request for price adjustment must be based on the U.S Department of Labor, Bureau of Labor Statistics, Producer Price Index (PPI) for Data Management, Information Transformation, and Related Services (PCU5182105182104). The price will be increased or decreased based upon the annual percentage change in the PPL The maximum escalation will not exceed +/- 8% for any individual year. The escalation will be determined annually at the renewal date. Should the PPI change exceed a minimum threshold value of +/-1 %, then the stated eligible contract prices shall be adjusted in accordance with the PPI change not to exceed the 8% limit per year. The Contractor should provide documentation as percentage of each cost associated with the unit prices quoted for consideration. Request must be submitted in writing with supporting evidence for need of such increase to the Purchasing Manager at least 60 days prior to contract expiration of each year. Contractor must also provide supporting documentation as justification for the request. Upon receipt of such request, the City of Denton reserves the right to either: accept the escalation as competitive with the general market price at the time, and become effective upon the renewal date of the contract award or reject the increases within 30 calendar days after receipt of a properly submitted request. If a properly submitted increase is rejected, the Contractor may request cancellation of such items from the Contract by giving the City of Denton written notice. Cancellation will not go into effect for 15 calendar days after a determination has been issued. Pre - price increase prices must be honored on orders dated up to the official date of the City of Denton approval and/or cancellation. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 The request can be sent by e-mail to: purchasing�7rc t ofdenton.com noting the Contract number. The City of Denton reserves the right to accept, reject, or negotiate the proposed price changes. 4. Service Level Obligations A. The Contractor shall make all hosted Contractor products available to the City for at least ninety-nine percent (99%) of the time (determined monthly), seven (7) days a week, twenty-four (24) hours per day, not including any unavailability that (i) results from failure of City's hardware or software; or (ii) results from the failure of a communication service or other outside service or equipment not within the control of Contractor. Obligations herein are for hosted Contractor products only. Hosted third -party products will have specific obligations in a separate agreement with the City. On a monthly basis, in arrears and no later than the fifteenth (15th) calendar day of the subsequent month following the reporting month, Contractor shall provide reports to City describing the performance of the services and of Contractor as compared to the service level standards described herein. The reports shall be in a form agreed -to by City, and, in no case, contain no less than the following information: (a) actual performance compared to the service level standard described herein; (b) the cause or basis for not meeting the service level standards described herein; (c) the specific remedial actions Contractor has undertaken or will undertake to ensure that the service level standards described herein will be subsequently achieved; and any performance credit due to City as described herein. Contractor and City will meet as often as shall be reasonably requested by City to review the performance of Contractor as it relates to the service level standards described herein. Contractor shall, without charge to City, make City's historical service level standard reports to City upon request. 2. City shall be due a performance credit in the amount of 20% of the service fees (as calculated on a monthly basis for the reporting month) for each full 1% reduction in percentage uptime. Notwithstanding the foregoing, Contractor will use its best efforts to minimize the impact or duration of any outage, interruption, or degradation of service. B. Data Backup. In recognition that Contractor's provision of the hosted Contractor products may be interrupted as a result of an act of God, events beyond the reasonable control of Contractor, errors by Contractor's staff, or a defect in the Contractor products, Contractor agrees to maintain a commercially reasonable backup plan for the Contractor hosted products and City's data, whereby Contractor can execute a recovery of the hosted Contractor products and City's data as a result of such interruption. 5. Integration, Data Control, Import, Export and Location The Contractor shall support standard integration techniques such as web services (SOAP, REST, XML) for exchanging structured information or automated programming interfaces (APIs). City Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 shall be permitted to access and use Contractor's APIs to develop and modify, as necessary, macros and user interfaces for use with any existing or future City systems and infrastructure. For purposes of this Agreement, such development shall be deemed an authorized modification but will not be supported by Contractor unless provided for in this Agreement. Functionality and compatibility of City developed macros will be sole responsibility of City. Any such macros or user interfaces developed by City shall become the property of City. The method and means of providing the services shall be under the exclusive control, management, and supervision of the Contractor, giving due consideration to the requests of City. The services (including data storage), shall be provided by Contractor or any previously approved subcontractor, solely from within the continental United States and on computing and data storage devices residing therein. The Contractor shall ensure that all electronic transmission or exchange of system and application data with City and/or any other parties expressly designated by City shall take place via encrypted secure means. The Contractor shall also ensure that all data exchanged shall be used expressly and solely for the purposes enumerated in the Agreement. Data shall not be distributed, repurposed or shared across other applications, environments, or business units of the Contractor. The Contractor shall ensure that no City data of any kind shall be copied, modified, destroyed, deleted, transmitted, exchanged or otherwise passed to other vendors or interested parties except on a case - by -case basis as specifically agreed to in writing by City. Access to City data by Contractor from outside the continental United States is prohibited. 6. Transition and Content Disposition Upon expiration or termination of the services under this Agreement: A. The Contractor may immediately discontinue the services and City shall immediately cease accessing the services and application. Contractor shall within five (5) calendar days of the expiration or termination of the services return City's data in an agreed -upon machine readable format. This provision shall also apply to all City data that is in the possession of subcontractors, agents or auditors of Contractor. Such data transfer shall be done at no cost to the City. Once Contractor has received written confirmation from City that City's data has been successfully transferred to City, Contractor shall within thirty (30) calendar days purge or physically destroy all City data from its hosted servers or files and provide City with written certification within five (5) calendar days that such purge and/or physical destruction has occurred. Secure disposal shall be accomplished by "purging" or "physical destruction," in accordance with National Institute of Standards and Technology Special Publication 800-88 or most current industry standard. B. The Contractor shall provide to City and/or a successor service provider assistance requested by City to effect the orderly transition of the services, in whole or in part, to City or to the successor service provider. During the transition period, the application and City data access shall continue to be made available to City without alteration. Such transition services shall be provided on a time and materials basis if the City opts to Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 return to its own servers or City chooses a successor service provider. This Section shall survive the termination of this Agreement. 7. Data Security Contractor shall at all times during the term provide and maintain up-to-date security with respect to (a) the services, (b) the Contractor's website, software and applications, (c) Contractor's physical facilities, and (d) Contractor's networks, to prevent unauthorized access or "hacking" of City's data. Contractor shall provide security for its networks and all Internet connections consistent with best practices observed by well -managed applications and software working in the financial services industry, and will promptly install all patches, fixes, upgrades, updates and new versions of any security software it employs. Contractor will maintain appropriate safeguards to restrict access to City's data to those employees, agents or service providers of Contractor who need the information to carry out the purposes for which it was disclosed to Contractor. For information disclosed in electronic form, Contractor agrees that appropriate safeguards include electronic barriers (e.g., "firewalls", Transport Layer Security (TLS), Secure Socket Layer [SSL] encryption, or most current industry standard encryption, intrusion prevention/detection or similar barriers) and secure authentication (e.g. password protected) access to the City's Confidential Information (as defined in the Standard Purchase Terms and Conditions) and hosted City data. For information disclosed in written form, Contractor agrees that appropriate safeguards include secured storage of City's data. City's data classified as Confidential Information shall be encrypted at rest and in transit with controlled access. Contractor also will establish and maintain any additional physical, electronic, administrative, technical and procedural controls and safeguards to protect the City's data that are no less rigorous than accepted industry practices (including, as periodically amended or updated, the International Organization for Standardization's standards: ISO/IEC 27001:2005 — Information Security Management Systems — Requirements and ISO-IEC 27002:2005 — Code of Practice for International Security Management, National Institute of Standards and Technology (NIST) Special Publication 800-53 Revision 4 or its successor, the Information Technology Library (ITIL) standards, the Control Objectives for Information and related Technology (COBIT) standards or other applicable industry standards for information security), and shall ensure that all such controls and safeguards, including the manner in which Confidential Information is collected, accessed, used, stored, processed, disposed of and disclosed, comply with applicable data protection and privacy laws, as well as the terms and conditions of this Agreement. 8. Intellectual Property Rights and License: A. PRODUCT: All materials, including, but not limited to, software, programs, source code and object code, comments to the source or object code, specifications, documents, abstracts and summaries thereof (collectively, the "Products") developed by vendor in connection with the provision of the Services to City, or jointly by City and Supplier, or by Supplier pursuant to specifications or instructions provided by City, shall belong exclusively to Supplier. City acknowledges that the Products shall be deemed "works made for hire" by Vendor for City, and, therefore, shall be the exclusive property of Supplier. B. PRE-EXISTING INTELLECTUAL PROPERTY: Notwithstanding any provision of this Agreement to the contrary, any routines, methodologies, processes, libraries, tools or technologies created, adapted or used by Supplier in its business generally, including all associated intellectual property rights (collectively, the "Development Tools"), shall be and Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 remain the sole property of Supplier, and the City shall have no interest in or claim to the Development Tools, except as necessary to exercise its rights in the Products. In addition, notwithstanding any provision of this Agreement to the contrary, Supplier shall be free to use any ideas, concepts, or know-how developed or acquired by Supplier during the performance of this Agreement to the extent obtained and retained by Supplier's personnel as impression and general learning. Subject to and limited by City's intellectual property rights described in Section 8.a above, nothing in this Agreement shall be construed to preclude vendor from using the Development Tools for use with third parties for the benefit of vendor. C. THIRD PARTY LICENSES: In addition to any other fees set forth in this Agreement, the City shall be required to purchase any applicable third party licenses for any third party products that are necessary for vendor to design and develop the Product. Such third party products may include, but are not limited to: server -side applications, clip art, "back -end" applications, music, stock images, or any other copyrighted work which vendor deems necessary to purchase on behalf of the City to design and develop the Product. In the event any such third party product causes the Contract amount to exceed the amount listed in Exhibit A, Section 1, the vendor shall obtain the City's prior written consent before incorporating such third party product into the product. The Supplier shall provide the City with a list of all third party products upon launch of the product. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Exhibit C Standard Purchase Terms and Conditions These standard Terms and Conditions and the Terms and Conditions, Specifications, Drawings and other requirements included in the City of Denton's contract are applicable to contracts/purchase orders issued by the City of Denton hereinafter referred to as the City or Buyer and the Seller or respondent herein after referred to as Contractor or Supplier. Any deviations must be in writing and signed by a representative of the City's Procurement Department and the Supplier. The Contractor agrees that the contract shall be governed by the following terms and conditions in Exhibit F, Exhibit J and Exhibit K, unless exceptions are duly noted and fully negotiated. Unless otherwise specified in the contract, Sections 3, 4, 5, 6, 7, 8, 20, 21, and 36 shall apply only to a solicitation to purchase goods, and sections 9, 10, 11, 22 and 32 shall apply only to a solicitation to purchase services to be performed principally at the City's premises or on public rights -of -way. 1. CONTRACTOR'S OBLIGATIONS. The Contractor shall fully and timely provide all deliverables described in the Solicitation and in the Contractor's Offer in strict accordance with the terms, covenants, and conditions of the Contract and all applicable Federal, State, and local laws, rules, and regulations, except where delays are caused by the performance of the City. 2. EFFECTIVE DATE/TERM. Unless otherwise specified in the Solicitation, this Contract shall be effective as of the date the contract is signed by the City, and shall continue in effect until all obligations are performed in accordance with the Contract. 3. CONTRACTOR TO PACKAGE DELIVERABLES: In the event software is shipped via package delivery, the Contractor will package deliverables in accordance with good commercial practice and shall include a packing list showing the description of each item, the quantity and unit price unless otherwise provided in the Specifications or Supplemental Terms and Conditions, each shipping container shall be clearly and permanently marked as follows: (a) The Contractor's name and address, (b) the City's name, address and purchase order or purchase release number and the price agreement number if applicable, (c) Container number and total number of containers, e.g. box 1 of 4 boxes, and (d) the number of the container bearing the packing list. The Contractor shall bear cost of packaging. Deliverables shall be suitably packed to secure lowest transportation costs and to conform to all the requirements of common carriers and any applicable specification. The City's count or weight shall be final and conclusive on shipments not accompanied by packing lists. 4. SHIPMENT UNDER RESERVATION PROHIBITED: The Contractor is not authorized to ship the deliverables under reservation and no tender of a bill of lading will operate as a tender of deliverables. 5. TITLE & RISK OF LOSS: Title to and risk of loss of the deliverables shall pass to the City only when the City actually receives and accepts the deliverables. 6. DELIVERY TERMS AND TRANSPORTATION CHARGES: Deliverables shall be shipped F.O.B. point of delivery unless otherwise specified in the Supplemental Terms and Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Conditions. Unless otherwise stated in the Offer, the Contractor's price shall be deemed to include all delivery and transportation charges. The City shall have the right to designate what method of transportation shall be used to ship the deliverables. The place of delivery shall be that set forth the purchase order. 7. RIGHT OF INSPECTION AND REJECTION: The City expressly reserves all rights under law, including, but not limited to the Uniform Commercial Code, to inspect the deliverables at delivery before accepting them, and to reject defective or non -conforming deliverables. If the City has the right to inspect the Contractor's, or the Contractor's Subcontractor's, facilities, or the deliverables at the Contractor's, or the Contractor's Subcontractor's, premises, the Contractor shall furnish, or cause to be furnished, without additional charge, all reasonable facilities and assistance to the City to facilitate such inspection. 8. NO REPLACEMENT OF DEFECTIVE TENDER: Every tender or delivery of deliverables must fully comply with all provisions of the Contract as to time of delivery, quality, and quantity. Any non -complying tender shall constitute a breach and the Contractor shall not have the right to substitute a conforming tender; provided, where the time for performance has not yet expired, the Contractor may notify the City of the intention to cure and may then make a conforming tender within the time allotted in the contract. 9. PLACE AND CONDITION OF WORK: The City shall provide the Contractor access to the sites where the Contractor is to perform the services as required in order for the Contractor to perform the services in a timely and efficient manner, in accordance with and subject to the applicable security laws, rules, and regulations. The Contractor acknowledges that it has satisfied itself as to the nature of the City's service requirements and specifications, the location and essential characteristics of the work sites, the quality and quantity of materials, equipment, labor and facilities necessary to perform the services, and any other condition or state of fact which could in any way affect performance of the Contractor's obligations under the contract. The Contractor hereby releases and holds the City harmless from and against any liability or claim for damages of any kind or nature if the actual site or service conditions differ from expected conditions. The contractor shall, at all times, exercise reasonable precautions for the safety of their employees, City Staff, participants and others on or near the City's facilities. 10. WORKFORCE A. The Contractor shall employ only orderly and competent workers, skilled in the performance of the services which they will perform under the Contract. B. The Contractor, its employees, subcontractors, and subcontractor's employees may not while engaged in participating or responding to a solicitation or while in the course and scope of delivering goods or services under a City of Denton contract or on the City's property. i. use or possess a firearm, including a concealed handgun that is licensed under state law, except as required by the terms of the contract; or ii. use or possess alcoholic or other intoxicating beverages, illegal drugs or controlled substances, nor may such workers be intoxicated, or under the influence of alcohol or drugs, on the job. C. If the City or the City's representative notifies the Contractor that any worker is incompetent, disorderly or disobedient, has knowingly or repeatedly violated safety regulations, has possessed any firearms, or has possessed or was under the influence of alcohol or drugs on the job, the Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Contractor shall immediately remove such worker from Contract services, and may not employ such worker again on Contract services without the City's prior written consent. Immigration: The Contractor represents and warrants that it shall comply with the requirements of the Immigration Reform and Control Act of 1986 and 1990 regarding employment verification and retention of verification forms for any individuals hired on or after November 6, 1986, who will perform any labor or services under the Contract and the Illegal Immigration Reform and Immigrant Responsibility Act of 1996 (" IIRIRA) enacted on September 30, 1996. 11. COMPLIANCE WITH HEALTH, SAFETY, AND ENVIRONMENTAL REGULATIONS: The Contractor, its Subcontractors, and their respective employees, shall comply fully with all applicable federal, state, and local health, safety, and environmental laws, ordinances, rules and regulations in the performance of the services, including but not limited to those promulgated by the City and by the Occupational Safety and Health Administration (OSHA). In case of conflict, the most stringent safety requirement shall govern. The Contractor shall indemnify and hold the City harmless from and against all claims, demands, suits, actions, judgments, fines, penalties and liability of every kind arising from the breach of the Contractor's obligations under this paragraph. Environmental Protection: The Respondent shall be in compliance with all applicable standards, orders, or regulations issued pursuant to the mandates of the Clean Air Act (42 U.S.C. §7401 et seq.) and the Federal Water Pollution Control Act, as amended, (33 U.S.C. §1251 etseq.). 12. INVOICES: A. The Contractor shall submit separate invoices in duplicate or via e-mail on each purchase order or purchase release after each delivery. If partial shipments or deliveries are authorized by the City, a separate invoice must be sent for each shipment or delivery made. B. Proper Invoices must include a unique invoice number, the purchase order or delivery order number and the master agreement number if applicable, the Department's Name, and the name of the point of contact for the Department. Invoices shall be itemized and transportation charges, if any, shall be listed separately. A copy of the bill of lading and the freight waybill, when applicable, shall be attached to the invoice. The Contractor's name, remittance address and, if applicable, the tax identification number on the invoice must exactly match the information in the Vendor's registration with the City. Unless otherwise instructed in writing, the City may rely on the remittance address specified on the Contractor's invoice. C. Invoices for labor shall include a copy of all time -sheets with trade labor rate and deliverables order number clearly identified. Invoices shall also include a tabulation of work -hours at the appropriate rates and grouped by work order number. Time billed for labor shall be limited to hours actually worked at the work site. D. Unless otherwise expressly authorized in the Contract, the Contractor shall pass through all Subcontract and other authorized expenses at actual cost without markup. E. Federal excise taxes, State taxes, or City sales taxes must not be included in the invoiced amount. The City will furnish a tax exemption certificate upon request. 13. PAYMENT: A. All proper invoices need to be sent to Accounts Payable. Approved invoices will be paid within thirty (30) calendar days of the City's receipt of the deliverables or of the invoice being received Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 in Accounts Payable, whichever is later. B. If payment is not timely made, (per paragraph A); interest shall accrue on the unpaid balance at the lesser of the rate specified in Texas Government Code Section 2251.025 or the maximum lawful rate; except, if payment is not timely made for a reason for which the City may withhold payment hereunder, interest shall not accrue until ten (10) calendar days after the grounds for withholding payment have been resolved. C. If partial shipments or deliveries are authorized by the City, the Contractor will be paid for the partial shipment or delivery, as stated above, provided that the invoice matches the shipment or delivery. D. The City may withhold or set off the entire payment or part of any payment otherwise due the Contractor to such extent as may be necessary on account of. i. delivery of defective or non -conforming deliverables by the Contractor; ii. third party claims, which are not covered by the insurance which the Contractor is required to provide, are filed or reasonable evidence indicating probable filing of such claims; iii. failure of the Contractor to pay Subcontractors, or for labor, materials or equipment; iv. damage to the property of the City or the City's agents, employees or contractors, which is not covered by insurance required to be provided by the Contractor; v. reasonable evidence that the Contractor's obligations will not be completed within the time specified in the Contract, and that the unpaid balance would not be adequate to cover actual or damages for the anticipated delay; vi. failure of the Contractor to submit proper invoices with purchase order number, with all required attachments and supporting documentation; or vii. failure of the Contractor to comply with any material provision of the Contract Documents. E. Notice is hereby given that any awarded firm who is in arrears to the City of Denton for delinquent taxes, the City may offset indebtedness owed the City through payment withholding. F. Payment will be made by check unless the parties mutually agree to payment by credit card or electronic transfer of funds. The Contractor agrees that there shall be no additional charges, surcharges, or penalties to the City for payments made by credit card or electronic funds transfer. G. The awarding or continuation of this contract is dependent upon the availability of funding. The City's payment obligations are payable only and solely from funds Appropriated and available for this contract. The absence of Appropriated or other lawfully available funds shall render the Contract null and void to the extent funds are not Appropriated or available and any deliverables delivered but unpaid shall be returned to the Contractor. The City shall provide the Contractor written notice of the failure of the City to make an adequate Appropriation for any fiscal year to pay the amounts due under the Contract, or the reduction of any Appropriation to an amount insufficient to permit the City to pay its obligations under the Contract. In the event of none or inadequate appropriation of funds, there will be no penalty nor removal fees charged to the City. 14. TRAVEL EXPENSES: All travel, lodging and per diem expenses in connection with the Contract shall be paid by the Contractor, unless otherwise stated in the contract terms. During the term of this contract, the contractor shall bill and the City shall reimburse contractor for all reasonable and approved out of pocket expenses which are incurred in the connection with the performance of duties hereunder. Notwithstanding the foregoing, expenses for the time spent by the contractor in traveling to and from City facilities shall not be reimbursed, unless otherwise negotiated. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 15. FINAL PAYMENT AND CLOSE-OUT: A. If a DBE/MBE/WBE Program Plan is agreed to and the Contractor has identified Subcontractors, the Contractor is required to submit a Contract Close -Out MBE/WBE Compliance Report to the Purchasing Manager no later than the 15th calendar day after completion of all work under the contract. Final payment, retainage, or both may be withheld if the Contractor is not in compliance with the requirements as accepted by the City. B. The making and acceptance of final payment will constitute: i. a waiver of all claims by the City against the Contractor, except claims (1) which have been previously asserted in writing and not yet settled, (2) arising from defective work appearing after final inspection, (3) arising from failure of the Contractor to comply with the Contract or the terms of any warranty specified herein, (4) arising from the Contractor's continuing obligations under the Contract, including but not limited to indemnity and warranty obligations, or (5) arising under the City's right to audit; and ii. a waiver of all claims by the Contractor against the City other than those previously asserted in writing and not yet settled. 16. SPECIAL TOOLS & TEST EQUIPMENT: If the price stated on the Offer includes the cost of any special tooling or special test equipment fabricated or required by the Contractor for the purpose of filling this order, such special tooling equipment and any process sheets related thereto shall become the property of the City and shall be identified by the Contractor as such. 17. RIGHT TO AUDIT: A. The City shall have the right to audit and make copies of the books, records and computations pertaining to the Contract. The Contractor shall retain such books, records, documents and other evidence pertaining to the Contract period and five years thereafter, except if an audit is in progress or audit findings are yet unresolved, in which case records shall be kept until all audit tasks are completed and resolved. These books, records, documents and other evidence shall be available, within ten (10) business days of written request. Further, the Contractor shall also require all Subcontractors, material suppliers, and other payees to retain all books, records, documents and other evidence pertaining to the Contract, and to allow the City similar access to those documents. All books and records will be made available within a 50 mile radius of the City of Denton. The cost of the audit will be borne by the City unless the audit reveals an overpayment of 1 % or greater. If an overpayment of 1% or greater occurs, the reasonable cost of the audit, including any travel costs, must be borne by the Contractor which must be payable within five (5) business days of receipt of an invoice. B. Failure to comply with the provisions of this section shall be a material breach of the Contract and shall constitute, in the City's sole discretion, grounds for termination thereof. Each of the terms "books", "records", "documents" and "other evidence", as used above, shall be construed to include drafts and electronic files, even if such drafts or electronic files are subsequently used to generate or prepare a final printed document. 18. SUBCONTRACTORS: A. If the Contractor identified Subcontractors in a DBE/MBE/WBE agreed to Plan, the Contractor shall comply with all requirements approved by the City. The Contractor shall not initially employ any Subcontractor except as provided in the Contractor's Plan. The Contractor shall not substitute any Subcontractor identified in the Plan, unless the substitute has been accepted by the City in writing. No acceptance by the City of any Subcontractor shall constitute a waiver of any rights or remedies of the City with respect to defective deliverables provided by a Subcontractor. If a Plan has been approved, the Contractor is additionally required to submit a monthly Subcontract Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Awards and Expenditures Report to the Procurement Manager, no later than the tenth calendar day of each month. B. Work performed for the Contractor by a Subcontractor shall be pursuant to a written contract between the Contractor and Subcontractor. The terms of the subcontract may not conflict with the terms of the Contract, and shall contain provisions that: i. require that all deliverables to be provided by the Subcontractor be provided in strict accordance with the provisions, specifications and terms of the Contract; ii. prohibit the Subcontractor from further subcontracting any portion of the Contract without the prior written consent of the City and the Contractor. iii. require Subcontractors to submit all invoices and applications for payments, including any claims for additional payments, damages or otherwise, to the Contractor in sufficient time to enable the Contractor to include same with its invoice or application for payment to the City in accordance with the terms of the Contract; iv. require that all Subcontractors obtain and maintain, throughout the term of their contract, insurance in the type and amounts specified for the Contractor, with the City being a named insured as its interest shall appear; and v. require that the Subcontractor indemnify and hold the City harmless to the same extent as the Contractor is required to indemnify the City. C. The Contractor shall be fully responsible to the City for all acts and omissions of the Subcontractors just as the Contractor is responsible for the Contractor's own acts and omissions. Nothing in the Contract shall create for the benefit of any such Subcontractor any contractual relationship between the City and any such Subcontractor, nor shall it create any obligation on the part of the City to pay or to see to the payment of any moneys due any such Subcontractor except as may otherwise be required by law. D. The Contractor shall pay each Subcontractor its appropriate share of payments made to the Contractor not later than ten (10) calendar days after receipt of payment from the City. 19. WARRANTY -PRICE: A. The Contractor warrants the prices quoted in the Offer are no higher than the Contractor's current prices on orders by others for like deliverables under similar terms of purchase. B. The Contractor certifies that the prices in the Offer have been arrived at independently without consultation, communication, or agreement for the purpose of restricting competition, as to any matter relating to such fees with any other firm or with any competitor. C. In addition to any other remedy available, the City may deduct from any amounts owed to the Contractor, or otherwise recover, any amounts paid for items in excess of the Contractor's current prices on orders by others for like deliverables under similar terms of purchase. 20. WARRANTY — TITLE: The Contractor warrants that it has good and indefeasible title to all deliverables furnished under the Contract, and that the deliverables are free and clear of all liens, claims, security interests and encumbrances. The Contractor shall indemnify and hold the City harmless from and against all adverse title claims to the deliverables. 21. WARRANTY — DELIVERABLES: The warranty period for the Software will commence upon Go Live and will continue for 1 year unless City has agreed to a different warranty period in Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 a separate agreement that has been mutually executed by City and Contractor, in which case the warranty period will be as stated in such agreement subject to the remainder of this agreement. For Integration Framework software products and the Athena software suite, the warranty period shall commence as stated in the applicable agreement and will continue for 1 year, as state in the Contractor's RFP. For Software that is application software that is provided on a per unit basis, the warranty period for subsequent units licensed is the remainder (if any) of the initial warranty period or, if the initial warranty period has expired, the remainder (if any) of the term of the applicable Software Maintenance and Support Agreement. During the applicable warranty period, Contractor warrants that the unmodified Software, when used properly and in accordance with this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the system. Whether such defect occurs will be determined solely with reference to the Documentation. For Software involving radio frequency systems and Products, the primary functionality of a voice communication system is subscriber -to -subscriber, subscriber - to dispatcher, and dispatcher -to -subscriber voice communication; and the primary functionality of a data communication system is point-to-point data C. transmission. Contractor does not warrant that City's use of the Software or Products will be uninterrupted or error -free. Before the expiration of the applicable warranty period, City must notify Contractor in writing if the Software does not conform to this warranty. Upon receipt of such notice, Contractor will investigate the warranty claim. If this investigation confirms a valid warranty claim, Contractor will (at its option and at no additional charge to City) repair the defect, replace the defective Software with the same or equivalent software, or refund the price of the defective Software or individual Product in which the Software is embedded or for which it was provided. Such action will be the full extent of Contractor's liability and City's sole remedy for a breach of this warranty. If the investigation indicates the warranty claim is not valid, then Contractor may invoice City for responding to the claim on a time and materials basis using Contractor's current labor rates. 22. WARRANTY — SERVICES: The Contractor warrants and represents that all services to be provided the City under the Contract will be fully and timely performed in a good and workmanlike manner in accordance with generally accepted industry standards and practices, the terms, conditions, and covenants of the Contract, and all applicable Federal, State and local laws, rules or regulations. The Contractor warrants and represents that services will be performed so as to ensure that all services performed are correct and appropriate for the purposes contemplated in this Agreement and that industry certifications are provided for such services. A. The Contractor may not limit, exclude or disclaim the foregoing warranty or any warranty implied by law, and any attempt to do so shall be without force or effect. B. Unless otherwise specified in the Contract, the warranty period shall be at least one year from the Date. If during the warranty period, one or more of the above warranties are breached, the Contractor shall promptly upon receipt of demand perform the services again in accordance with above standard at no additional cost to the City. All costs incidental to such additional performance shall be borne by the Contractor. The City shall endeavor to give the Contractor written notice of the breach of warranty within thirty (30) calendar days of discovery of the breach warranty, but failure to give timely notice shall not impair the City's rights under this section. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 C. If the Contractor is unable or unwilling to perform its services in accordance with the above standard as required by the City, then in addition to any other available remedy, the City may reduce the amount of services it may be required to purchase under the Contract from the Contractor, and purchase conforming services from other sources. In such event, the Contractor shall pay to the City upon demand the increased cost, if any, incurred by the City to procure such services from another source. 23. ACCEPTANCE OF INCOMPLETE OR NON -CONFORMING DELIVERABLES: If, instead of requiring immediate correction or removal and replacement of defective or non- conforming deliverables, the City prefers to accept it, the City may do so. If any such acceptance occurs prior to final payment, the City may deduct such amounts as are necessary to compensate the City for the diminished value of the defective or non -conforming deliverables. If the acceptance occurs after final payment, such amount will be refunded to the City by the Contractor. 24. RIGHT TO ASSURANCE: Whenever one party to the Contract in good faith has reason to question the other party's intent to perform, demand may be made to the other party for written assurance of the intent to perform. In the event that no assurance is given within the time specified after demand is made, the demanding party may treat this failure as an anticipatory repudiation of the Contract. 25. STOP WORK NOTICE: The City may issue an immediate Stop Work Notice in the event the Contractor is observed performing in a manner that is in violation of Federal, State, or local guidelines, or in a manner that is determined by the City to be unsafe to either life or property. Upon notification, the Contractor will cease all work until notified by the City that the violation or unsafe condition has been corrected. 26. DEFAULT: The Contractor shall be in default under the Contract if the Contractor (a) fails to fully, timely and faithfully perform any of its material obligations under the Contract, (b) fails to provide adequate assurance of performance under Paragraph 24, (c) becomes insolvent or seeks relief under the bankruptcy laws of the United States or (d) makes a material misrepresentation in Contractor's Offer, or in any report or deliverable required to be submitted by the Contractor to the City. 27. TERMINATION FOR CAUSE: In the event of a default by the Contractor, the City shall have the right to terminate the Contract for cause, by written notice effective ten (10) calendar days, unless otherwise specified, after the date of such notice, unless the Contractor, within such ten (10) day period, cures such default, or provides evidence sufficient to prove to the City's reasonable satisfaction that such default does not, in fact, exist Additionally, in the event of a default by the Contractor, the City may remove the Contractor from the City's vendor list for three (3) years and any Offer submitted by the Contractor may be disqualified for up to three (3) years. All rights and remedies under the Contract are cumulative and are not exclusive of any other right or remedy provided by law. 28. TERMINATION WITHOUT CAUSE: The City shall have the right to terminate the Contract, in whole or in part, without cause any time upon thirty (30) calendar days' prior written notice. Upon receipt of a notice of termination, the Contractor shall promptly cease all further work pursuant to the Contract, with such exceptions, if any, specified in the notice of termination. The City shall pay the Contractor, to the extent of funds Appropriated or otherwise legally available for such purposes, for all goods delivered and services performed and obligations incurred prior to the date of termination in accordance with the terms hereof. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 29. FRAUD: Fraudulent statements by the Contractor on any Offer or in any report or deliverable required to be submitted by the Contractor to the City shall be grounds for the termination of the Contract for cause by the City and may result in legal action. 30. DELAYS: A. The City may delay scheduled delivery or other due dates by written notice to the Contractor if the City deems it is in its best interest. If such delay causes an increase in the cost of the work under the Contract, the City and the Contractor shall negotiate an equitable adjustment for costs incurred by the Contractor in the Contract price and execute an amendment to the Contract. The Contractor must assert its right to an adjustment within thirty (30) calendar days from the date of receipt of the notice of delay. Failure to agree on any adjusted price shall be handled under the Dispute Resolution process specified in paragraph 49. However, nothing in this provision shall excuse the Contractor from delaying the delivery as notified. B. Neither party shall be liable for any default or delay in the performance of its obligations under this Contract if, while and to the extent such default or delay is caused by acts of God, fire, riots, civil commotion, labor disruptions, sabotage, sovereign conduct, or any other cause beyond the reasonable control of such Party. In the event of default or delay in contract performance due to any of the foregoing causes, then the time for completion of the services will be extended; provided, however, in such an event, a conference will be held within three (3) business days to establish a mutually agreeable period of time reasonably necessary to overcome the effect of such failure to perform. 31. INDEMNITY: A. Definitions: i. "Indemnified Claims" shall include any and all claims, demands, suits, causes of action, judgments and liability of every character, type or description, including all reasonable costs and expenses of litigation, mediation or other alternate dispute resolution mechanism, including attorney and other professional fees for: (1) damage to or loss of the property of any person (including, but not limited to the City, the Contractor, their respective agents, officers, employees and subcontractors; the officers, agents, and employees of such subcontractors; and third parties); and/or (2) death, bodily injury, illness, disease, worker's compensation, loss of services, or loss of income or wages to any person (including but not limited to the agents, officers and employees of the City, the Contractor, the Contractor's subcontractors, and third parties), ii. "Fault" shall include the sale of defective or non- conforming deliverables, negligence, willful misconduct or a breach of any legally imposed strict liability standard. B. THE CONTRACTOR SHALL DEFEND (AT THE OPTION OF THE CITY), INDEMNIFY, AND HOLD THE CITY, ITS SUCCESSORS, ASSIGNS, OFFICERS, EMPLOYEES AND ELECTED OFFICIALS HARMLESS FROM AND AGAINST ALL INDEMNIFIED CLAIMS DIRECTLY ARISING OUT OF, INCIDENT TO, CONCERNING OR RESULTING FROM THE FAULT OF THE CONTRACTOR, OR THE CONTRACTOR'S AGENTS, EMPLOYEES OR SUBCONTRACTORS, IN THE PERFORMANCE OF THE CONTRACTOR'S OBLIGATIONS UNDER THE CONTRACT. NOTHING HEREIN SHALL BE DEEMED TO LIMIT THE RIGHTS OF THE CITY OR THE CONTRACTOR (INCLUDING, BUT NOT LIMITED TO, THE RIGHT TO SEEK CONTRIBUTION) AGAINST ANY THIRD PARTY WHO MAY BE Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 LIABLE FOR AN INDEMNIFIED CLAIM. 32. INSURANCE: The following insurance requirements are applicable, in addition to the specific insurance requirements detailed in Appendix A for services only. The successful firm shall procure and maintain insurance of the types and in the minimum amounts acceptable to the City of Denton. The insurance shall be written by a company licensed to do business in the State of Texas and satisfactory to the City of Denton. A. General Requirements: i. The Contractor shall at a minimum carry insurance in the types and amounts indicated and agreed to, as submitted to the City and approved by the City within the procurement process, for the duration of the Contract, including extension options and hold over periods, and during any warranty period. ii. The Contractor shall provide Certificates of Insurance with the coverage's and endorsements required to the City as verification of coverage prior to contract execution and within fourteen (14) calendar days after written request from the City. Failure to provide the required Certificate of Insurance may subject the Offer to disqualification from consideration for award. The Contractor must also forward a Certificate of Insurance to the City whenever a previously identified policy period has expired, or an extension option or hold over period is exercised, as verification of continuing coverage. iii. The Contractor shall not commence work until the required insurance is obtained and until such insurance has been reviewed by the City. Approval of insurance by the City shall not relieve or decrease the liability of the Contractor hereunder and shall not be construed to be a limitation of liability on the part of the Contractor. iv. The Contractor must submit certificates of insurance to the City for all subcontractors prior to the subcontractors commencing work on the project. v. The Contractor's and all subcontractors' insurance coverage shall be written by companies licensed to do business in the State of Texas at the time the policies are issued and shall be written by companies with A.M. Best ratings of A- VII or better. The City will accept workers' compensation coverage written by the Texas Workers' Compensation Insurance Fund. vi. All endorsements naming the City as additional insured, waivers, and notices of cancellation endorsements as well as the Certificate of Insurance shall contain the solicitation number and the following information: City of Denton Materials Management Department 901B Texas Street Denton, Texas 76209 vii. The "other" insurance clause shall not apply to the City where the City is an additional insured shown on any policy. It is intended that policies required in the Contract, covering both the City and the Contractor, shall be considered primary coverage as applicable. viii. If insurance policies are not written for amounts agreed to with the City, the Contractor shall carry Umbrella or Excess Liability Insurance for any differences in amounts specified. If Excess Liability Insurance is provided, it shall follow the form of the primary coverage. ix. The City shall be entitled, upon request, at an agreed upon location, and without expense, to review certified copies of policies and endorsements thereto and may make any reasonable requests for deletion or revision or modification of particular policy terms, conditions, limitations, or exclusions except where policy provisions are established by law Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 or regulations binding upon either of the parties hereto or the underwriter on any such policies. x. The City reserves the right to review the insurance requirements set forth during the effective period of the Contract and to make reasonable adjustments to insurance coverage, limits, and exclusions when deemed necessary and prudent by the City based upon changes in statutory law, court decisions, the claims history of the industry or financial condition of the insurance company as well as the Contractor. xi. The Contractor shall not cause any insurance to be canceled nor permit any insurance to lapse during the term of the Contract or as required in the Contract. xii. The Contractor shall be responsible for premiums, deductibles and self -insured retentions, if any, stated in policies. All deductibles or self -insured retentions shall be disclosed on the Certificate of Insurance. xiii. The Contractor shall endeavor to provide the City thirty (30) calendar days' written notice of erosion of the aggregate limits below occurrence limits for all applicable coverage's indicated within the Contract. xiv. The insurance coverage's specified in within the solicitation and requirements are required minimums and are not intended to limit the responsibility or liability of the Contractor. B. Specific Coverage Requirements: Specific insurance requirements are contained in the solicitation instrument. 33. CLAIMS: If any claim, demand, suit, or other action is asserted against the Contractor which arises under or concerns the Contract, or which could have a material adverse effect on the Contractor's ability to perform thereunder, the Contractor shall give written notice thereof to the City within ten (10) calendar days after receipt of notice by the Contractor. Such notice to the City shall state the date of notification of any such claim, demand, suit, or other action; the names and addresses of the claimant(s); the basis thereof, and the name of each person against whom such claim is being asserted. Such notice shall be delivered personally or by mail and shall be sent to the City and to the Denton City Attorney. Personal delivery to the City Attorney shall be to City Hall, 215 East McKinney Street, Denton, Texas 76201. 34. NOTICES: Unless otherwise specified, all notices, requests, or other communications required or appropriate to be given under the Contract shall be in writing and shall be deemed delivered three (3) business days after postmarked if sent by U.S. Postal Service Certified or Registered Mail, Return Receipt Requested. Notices delivered by other means shall be deemed delivered upon receipt by the addressee. Routine communications may be made by first class mail, telefax, or other commercially accepted means. Notices to the Contractor shall be sent to the address specified in the Contractor's Offer, or at such other address as a party may notify the other in writing. Notices to the City shall be addressed to the City at 901B Texas Street, Denton, Texas 76209 and marked to the attention of the Purchasing Manager. 35. RIGHTS TO BID, PROPOSAL AND CONTRACTUAL MATERIAL: All material submitted by the Contractor to the City shall become property of the City upon receipt. Any portions of such material claimed by the Contractor to be proprietary must be clearly marked as such. Determination of the public nature of the material is subject to the Texas Public Information Act, Chapter 552, and Texas Government Code. 36. NO WARRANTY BY CITY AGAINST INFRINGEMENTS: The Contractor represents Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 and warrants to the City that: (i) the Contractor shall provide the City good and indefeasible title to the deliverables and (ii) the deliverables supplied by the Contractor in accordance with the specifications in the Contract will not infringe, directly or contributorily, any patent, trademark, copyright, trade secret, or any other intellectual property right of any kind of any third party; that no claims have been made by any person or entity with respect to the ownership or operation of the deliverables and the Contractor does not know of any valid basis for any such claims. The Contractor shall, at its sole expense, defend, indemnify, and hold the City harmless from and against all liability, damages, and costs (including court costs and reasonable fees of attorneys and other professionals) arising out of or resulting from: (i) any claim that the City's exercise anywhere in the world of the rights associated with the City's' ownership, and if applicable, license rights, and its use of the deliverables infringes the intellectual property rights of any third party; or (ii) the Contractor's breach of any of Contractor's representations or warranties stated in this Contract. In the event of any such claim, the City shall have the right to monitor such claim or at its option engage its own separate counsel to act as co -counsel on the City's behalf. Further, Contractor agrees that the City's specifications regarding the deliverables shall in no way diminish Contractor's warranties or obligations under this paragraph and the City makes no warranty that the production, development, or delivery of such deliverables will not impact such warranties of Contractor. 37. CONFIDENTIALITY: In order to provide the deliverables to the City, Contractor may require access to certain of the City's and/or its licensors' confidential information (including inventions, employee information, trade secrets, confidential know-how, confidential business information, and other information which the City or its licensors consider confidential) (collectively, "Confidential Information"). Contractor acknowledges and agrees that the Confidential Information is the valuable property of the City and/or its licensors and any unauthorized use, disclosure, dissemination, or other release of the Confidential Information will substantially injure the City and/or its licensors. The Contractor (including its employees, subcontractors, agents, or representatives) agrees that it will maintain the Confidential Information in strict confidence and shall not disclose, disseminate, copy, divulge, recreate, or otherwise use the Confidential Information without the prior written consent of the City or in a manner not expressly permitted under this Agreement, unless the Confidential Information is required to be disclosed by law or an order of any court or other governmental authority with proper jurisdiction, provided the Contractor promptly notifies the City before disclosing such information so as to permit the City reasonable time to seek an appropriate protective order. The Contractor agrees to use protective measures no less stringent than the Contractor uses within its own business to protect its own most valuable information, which protective measures shall under all circumstances be at least reasonable measures to ensure the continued confidentiality of the Confidential Information. 38. OWNERSHIP AND USE OF DELIVERABLES: A. Patents. As to any patentable subject matter contained in the deliverables, the Contractor agrees to disclose such patentable subject matter to the City. B. Copyrights. As to any deliverables containing copyrightable subject matter, the Contractor agrees to execute, acknowledge, and deliver and cause each of its employees providing services to the City hereunder to execute, acknowledge, and deliver a work -made -for -hire agreement, in a form to be reasonably approved by the City, to the City upon delivery of such deliverables to the City or at such other time as the City may request. C. Additional Assignments. The Contractor's obligations to execute, acknowledge, and deliver (or cause to be executed, acknowledged, and delivered) instruments or papers such as those described Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 in this Paragraph 38 a., b., and c. shall continue after the termination of this Contract with respect to such deliverables. 39. PUBLICATIONS: All published material and written reports submitted under the Contract must be originally developed material unless otherwise specifically provided in the Contract. When material not originally developed is included in a report in any form, the source shall be identified. 40. ADVERTISING: The Contractor shall not advertise, without the City's prior consent, the fact that the City has entered into the Contract, except to the extent required by law. 41. NO CONTINGENT FEES: The Contractor warrants that no person or selling agency has been employed or retained to solicit or secure the Contract upon any agreement or understanding for commission, percentage, brokerage, or contingent fee, excepting bona fide employees of bona fide established commercial or selling agencies maintained by the Contractor for the purpose of securing business. For breach or violation of this warranty, the City shall have the right, in addition to any other remedy available, to cancel the Contract without liability and to deduct from any amounts owed to the Contractor, or otherwise recover, the full amount of such commission, percentage, brokerage or contingent fee. 42. GRATUITIES: The City may, by written notice to the Contractor, cancel the Contract without liability if it is determined by the City that gratuities were offered or given by the Contractor or any agent or representative of the Contractor to any officer or employee of the City of Denton with a view toward securing the Contract or securing favorable treatment with respect to the awarding or amending or the making of any determinations with respect to the performing of such contract. In the event the Contract is canceled by the City pursuant to this provision, the City shall be entitled, in addition to any other rights and remedies, to recover or withhold the amount of the cost incurred by the Contractor in providing such gratuities. 43. PROHIBITION AGAINST PERSONAL INTEREST IN CONTRACTS: No officer, employee, independent consultant, or elected official of the City who is involved in the development, evaluation, or decision -making process of the performance of any solicitation shall have a financial interest, direct or indirect, in the Contract resulting from that solicitation. Any willful violation of this section shall constitute impropriety in office, and any officer or employee guilty thereof shall be subject to disciplinary action up to and including dismissal. Any violation of this provision, with the knowledge, expressed or implied, of the Contractor shall render the Contract voidable by the City. The Contractor shall complete and submit the City's Conflict of Interest Questionnaire. 44. INDEPENDENT CONTRACTOR: The Contract shall not be construed as creating an employer/employee relationship, a partnership, or a joint venture. The Contractor's services shall be those of an independent contractor. The Contractor agrees and understands that the Contract does not grant any rights or privileges established for employees of the City of Denton, Texas for the purposes of income tax, withholding, social security taxes, vacation or sick leave benefits, worker's compensation, or any other City employee benefit. The City shall not have supervision and control of the Contractor or any employee of the Contractor, and it is expressly understood that Contractor shall perform the services hereunder according to the attached specifications at the general Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 direction of the City Manager of the City of Denton, Texas, or his designee under this agreement. The contractor is expressly free to advertise and perform services for other parties while performing services for the City. 45. ASSIGNMENT -DELEGATION: The Contract shall be binding upon and ensure to the benefit of the City and the Contractor and their respective successors and assigns, provided however, that no right or interest in the Contract shall be assigned and no obligation shall be delegated by the Contractor without the prior written consent of the City, which shall not be withheld unreasonably. Any attempted assignment or delegation by the Contractor shall be void unless made in conformity with this paragraph. The Contract is not intended to confer rights or benefits on any person, firm or entity not a party hereto; it being the intention of the parties that there are no third party beneficiaries to the Contract. 46. WAIVER: No claim or right arising out of a breach of the Contract can be discharged in whole or in part by a waiver or renunciation of the claim or right unless the waiver or renunciation is supported by consideration and is in writing signed by the aggrieved party. No waiver by either the Contractor or the City of any one or more events of default by the other party shall operate as, or be construed to be, a permanent waiver of any rights or obligations under the Contract, or an express or implied acceptance of any other existing or future default or defaults, whether of a similar or different character. 47. MODIFICATIONS: The Contract can be modified or amended only by a writing signed by both parties. No pre-printed or similar terms on any the Contractor invoice, order or other document shall have any force or effect to change the terms, covenants, and conditions of the Contract. 48. INTERPRETATION: The Contract is intended by the parties as a final, complete and exclusive statement of the terms of their agreement. No course of prior dealing between the parties or course of performance or usage of the trade shall be relevant to supplement or explain any term used in the Contract. Although the Contract may have been substantially drafted by one party, it is the intent of the parties that all provisions be construed in a manner to be fair to both parties, reading no provisions more strictly against one party or the other. Whenever a term defined by the Uniform Commercial Code, as enacted by the State of Texas, is used in the Contract, the UCC definition shall control, unless otherwise defined in the Contract. 49. DISPUTE RESOLUTION: A. If a dispute arises out of or relates to the Contract, or the breach thereof, the parties agree to negotiate prior to prosecuting a suit for damages. However, this section does not prohibit the filing of a lawsuit to toll the running of a statute of limitations or to seek injunctive relief. Either party may make a written request for a meeting between representatives of each party within fourteen (14) calendar days after receipt of the request or such later period as agreed by the parties. Each party shall include, at a minimum, one (1) senior level individual with decision -making authority regarding the dispute. The purpose of this and any subsequent meeting is to attempt in good faith to negotiate a resolution of the dispute. If, within thirty (30) calendar days after such meeting, the parties have not succeeded in negotiating a resolution of the dispute, they will proceed directly to mediation as described below. Negotiation may be waived by a written agreement signed by both parties, in which event the parties may proceed directly to mediation as described below. B. If the efforts to resolve the dispute through negotiation fail, or the parties waive the negotiation process, the parties may select, within thirty (30) calendar days, a mediator trained in mediation Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 skills to assist with resolution of the dispute. Should they choose this option; the City and the Contractor agree to act in good faith in the selection of the mediator and to give consideration to qualified individuals nominated to act as mediator. Nothing in the Contract prevents the parties from relying on the skills of a person who is trained in the subject matter of the dispute or a contract interpretation expert. If the parties fail to agree on a mediator within thirty (30) calendar days of initiation of the mediation process, the mediator shall be selected by the Denton County Alternative Dispute Resolution Program (DCAP). The parties agree to participate in mediation in good faith for up to thirty (30) calendar days from the date of the first mediation session. The City and the Contractor will share the mediator's fees equally and the parties will bear their own costs of participation such as fees for any consultants or attorneys they may utilize to represent them or otherwise assist them in the mediation. 50. JURISDICTION AND VENUE: The Contract is made under and shall be governed by the laws of the State of Texas, including, when applicable, the Uniform Commercial Code as adopted in Texas, V.T.C.A., Bus. & Comm. Code, Chapter 1, excluding any rule or principle that would refer to and apply the substantive law of another state or jurisdiction. All issues arising from this Contract shall be resolved in the courts of Denton County, Texas and the parties agree to submit to the exclusive personal jurisdiction of such courts. The foregoing, however, shall not be construed or interpreted to limit or restrict the right or ability of the City to seek and secure injunctive relief from any competent authority as contemplated herein. 51. INVALIDITY: The invalidity, illegality, or unenforceability of any provision of the Contract shall in no way affect the validity or enforceability of any other portion or provision of the Contract. Any void provision shall be deemed severed from the Contract and the balance of the Contract shall be construed and enforced as if the Contract did not contain the particular portion or provision held to be void. The parties further agree to reform the Contract to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. The provisions of this section shall not prevent this entire Contract from being void should a provision which is the essence of the Contract be determined to be void. 52. HOLIDAYS: The following holidays are observed by the City: New Year's Day (observed) MLK Day Memorial Day 4th of July Labor Day Thanksgiving Day Day After Thanksgiving Christmas Eve (observed) Christmas Day (observed) New Year's Day (observed) If a Legal Holiday falls on Saturday, it will be observed on the preceding Friday. If a Legal Holiday falls on Sunday, it will be observed on the following Monday. Normal hours of operation shall be between 8:00 am and 4:00 pm, Monday through Friday, excluding City of Denton Holidays. Any scheduled deliveries or work performance not within the normal hours of operation must be approved by the City Manager of Denton, Texas or his authorized designee. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 53. SURVIVABILITY OF OBLIGATIONS: All provisions of the Contract that impose continuing obligations on the parties, including but not limited to the warranty, indemnity, and confidentiality obligations of the parties, shall survive the expiration or termination of the Contract. 54. NON -SUSPENSION OR DEBARMENT CERTIFICATION: The City of Denton is prohibited from contracting with or making prime or sub -awards to parties that are suspended or debarred or whose principals are suspended or debarred from Federal, State, or City of Denton Contracts. By accepting a Contract with the City, the Vendor certifies that its firm and its principals are not currently suspended or debarred from doing business with the Federal Government, as indicated by the General Services Administration List of Parties Excluded from Federal Procurement and Non -Procurement Programs, the State of Texas, or the City of Denton. 55. EQUAL OPPORTUNITY A. Equal Employment Opportunity: No Offeror, or Offeror's agent, shall engage in any discriminatory employment practice. No person shall, on the grounds of race, sex, sexual orientation, age, disability, creed, color, genetic testing, or national origin, be refused the benefits of, or be otherwise subjected to discrimination under any activities resulting from this RFQ. B. Americans with Disabilities Act (ADA) Compliance: No Offeror, or Offeror's agent, shall engage in any discriminatory employment practice against individuals with disabilities as defined in the ADA. 56. BUY AMERICAN ACT -SUPPLIES (Applicable to certain federally funded requirements) The following federally funded requirements are applicable. A. Definitions. As used in this paragraph — i. "Component" means an article, material, or supply incorporated directly into an end product. ii. "Cost of components" means - (1) For components purchased by the Contractor, the acquisition cost, including transportation costs to the place of incorporation into the end product (whether or not such costs are paid to a domestic firm), and any applicable duty (whether or not a duty-free entry certificate is issued); or (2) For components manufactured by the Contractor, all costs associated with the manufacture of the component, including transportation costs as described in paragraph (1) of this definition, plus allocable overhead costs, but excluding profit. Cost of components does not include any costs associated with the manufacture of the end product. iii. "Domestic end product" means- (1) An unmanufactured end product mined or produced in the United States; or (2) An end product manufactured in the United States, if the cost of its components mined, produced, or manufactured in the United States exceeds 50 percent of the cost of all its components. Components of foreign origin of the same class or kind as those that the agency determines are not mined, produced, or manufactured in sufficient and reasonably available commercial quantities of a satisfactory quality are treated as domestic. Scrap generated, collected, and prepared for processing in the United States is considered domestic. iv. "End product" means those articles, materials, and supplies to be acquired under the contract for public use. v. "Foreign end product" means an end product other than a domestic end product. vi. "United States" means the 50 States, the District of Columbia, and outlying areas. B. The Buy American Act (41 U.S.C. 10a - 10d) provides a preference for domestic end products Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 for supplies acquired for use in the United States. C. The City does not maintain a list of foreign articles that will be treated as domestic for this Contract; but will consider for approval foreign articles as domestic for this product if the articles are on a list approved by another Governmental Agency. The Offeror shall submit documentation with their Offer demonstrating that the article is on an approved Governmental list. D. The Contractor shall deliver only domestic end products except to the extent that it specified delivery of foreign end products in the provision of the Solicitation entitled "Buy American Act Certificate". 57. RIGHT TO INFORMATION: The City of Denton reserves the right to use any and all information presented in any response to this contract, whether amended or not, except as prohibited by law. Selection of rejection of the submittal does not affect this right. 58. LICENSE FEES OR TAXES: Provided the solicitation requires an awarded contractor or supplier to be licensed by the State of Texas, any and all fees and taxes are the responsibility of the respondent. 59. PREVAILING WAGE RATES: The contractor shall comply with prevailing wage rates as defined by the United States Department of Labor Davis -Bacon Wage Determination at h�.//www.dol.gov/whd/contracts/dbra.htm and at the Wage Determinations website www.wdol.gov for Denton County, Texas (WD-2509). 60. COMPLIANCE WITH ALL STATE, FEDERAL, AND LOCAL LAWS: The contractor or supplier shall comply with all State, Federal, and Local laws and requirements. The Respondent must comply with all applicable laws at all times, including, without limitation, the following: (i) §36.02 of the Texas Penal Code, which prohibits bribery; (ii) §36.09 of the Texas Penal Code, which prohibits the offering or conferring of benefits to public servants. The Respondent shall give all notices and comply with all laws and regulations applicable to furnishing and performance of the Contract. 61. FEDERAL, STATE, AND LOCAL REQUIREMENTS: Respondent shall demonstrate on - site compliance with the Federal Tax Reform Act of 1986, Section 1706, amending Section 530 of the Revenue Act of 1978, dealing with issuance of Form W-2's to common law employees. Respondent is responsible for both federal and State unemployment insurance coverage and standard Workers' Compensation insurance coverage. Respondent shall ensure compliance with all federal and State tax laws and withholding requirements. The City of Denton shall not be liable to Respondent or its employees for any Unemployment or Workers' Compensation coverage, or federal or State withholding requirements. Contractor shall indemnify the City of Denton and shall pay all costs, penalties, or losses resulting from Respondent's omission or breach of this Section. 62. DRUG FREE WORKPLACE: The contractor shall comply with the applicable provisions of the Drug -Free Work Place Act of 1988 (Public Law 100-690, Title V, Subtitle D; 41 U.S.C. 701 ET SEQ.) and maintain a drug -free work environment; and the final rule, government -wide requirements for drug -free work place (grants), issued by the Office of Management and Budget and the Department of Defense (32 CFR Part 280, Subpart F) to implement the provisions of the Drug -Free Work Place Act of 1988 is incorporated by reference and the contractor shall comply with the relevant provisions thereof, including any amendments to the final rule that may hereafter be issued. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 63. RESPONDENT LIABILITY FOR DAMAGE TO GOVERNMENT PROPERTY: The Respondent shall be liable for all damages to government -owned, leased, or occupied property and equipment caused by the Respondent and its employees, agents, subcontractors, and suppliers, including any delivery or cartage company, in connection with any performance pursuant to the Contract. The Respondent shall notify the City of Denton Procurement Manager in writing of any such damage within one (1) calendar day. 64. FORCE MAJEURE: The City of Denton, any Customer, and the Respondent shall not be responsible for performance under the Contract should it be prevented from performance by an act of war, order of legal authority, act of God, or other unavoidable cause not attributable to the fault or negligence of the City of Denton. In the event of an occurrence under this Section, the Respondent will be excused from any further performance or observance of the requirements so affected for as long as such circumstances prevail and the Respondent continues to use commercially reasonable efforts to recommence performance or observance whenever and to whatever extent possible without delay. The Respondent shall immediately notify the City of Denton Procurement Manager by telephone (to be confirmed in writing within five (5) calendar days of the inception of such occurrence) and describe at a reasonable level of detail the circumstances causing the non-performance or delay in performance. 65. NON -WAIVER OF RIGHTS: Failure of a Party to require performance by another Party under the Contract will not affect the right of such Party to require performance in the future. No delay, failure, or waiver of either Party's exercise or partial exercise of any right or remedy under the Contract shall operate to limit, impair, preclude, cancel, waive or otherwise affect such right or remedy. A waiver by a Party of any breach of any term of the Contract will not be construed as a waiver of any continuing or succeeding breach. 66. NO WAIVER OF SOVEREIGN IMMUNITY: The Parties expressly agree that no provision of the Contract is in any way intended to constitute a waiver by the City of Denton of any immunities from suit or from liability that the City of Denton may have by operation of law. 67. RECORDS RETENTION: The Respondent shall retain all financial records, supporting documents, statistical records, and any other records or books relating to the performances called for in the Contract. The Respondent shall retain all such records for a period of four (4) years after the expiration of the Contract, or until the CPA or State Auditor's Office is satisfied that all audit and litigation matters are resolved, whichever period is longer. The Respondent shall grant access to all books, records and documents pertinent to the Contract to the CPA, the State Auditor of Texas, and any federal governmental entity that has authority to review records due to federal funds being spent under the Contract. Should a conflict arise between any of the contract documents, it shall be resolved with the following order of precedence (if applicable). In any event, the final negotiated contract shall take precedence over any and all contract documents to the extent of such conflict. 1. Final negotiated contract 2. RFP/Bid documents 3. City's standard terms and conditions Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 4. Purchase order 5. Supplier terms and conditions Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Exhibit D INSURANCE REQUIREMENTS AND WORKERS' COMPENSATION REQUIREMENTS Upon contract execution, all insurance requirements shall become contractual obligations, which the successful contractor shall have a duty to maintain throughout the course of this contract. STANDARD PROVISIONS: Without limiting any of the other obligations or liabilities of the Contractor, the Contractor shall provide and maintain until the contracted work has been completed and accepted by the City of Denton, Owner, the minimum insurance coverage as indicated hereinafter. Contractor shall file with the Purchasing Department satisfactory certificates of insurance including any applicable addendum or endorsements, containing the contract number and title of the project. Contractor may, upon written request to the Purchasing Department, ask for clarification of any insurance requirements at any time; however, Contractor shall not commence any work or deliver any material until he or she receives notification that the contract has been accepted, approved, and signed by the City of Denton. All insurance policies proposed or obtained in satisfaction of these requirements shall comply with the following general specifications, and shall be maintained in compliance with these general specifications throughout the duration of the Contract, or longer, if so noted: • Each policy shall be issued by a company authorized to do business in the State of Texas with an A.M. Best Company rating of at least A or better. Any deductibles or self -insured retentions shall be declared in the proposal. If requested by the City, the insurer shall reduce or eliminate such deductibles or self -insured retentions with respect to the City, its officials, agents, employees and volunteers; or, the contractor shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses. Liability policies shall be endorsed to provide the following: ■ Name as Additional Insured the City of Denton, its Officials, Agents, Employees and volunteers. That such insurance is primary to any other insurance available to the Additional Insured with respect to claims covered under the policy and that this insurance applies separately to each insured against whom claim is made or suit is brought. The inclusion of more than one insured shall not operate to increase the insurer's limit of liability. ■ Provide a Waiver of Subrogation in favor of the City of Denton, its officials, agents, employees, and volunteers. Cancellation: City requires 30 day written notice should any of the policies described on the certificate be cancelled or materially changed before the expiration date. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Should any of the required insurance be provided under a claims made form, Contractor shall maintain such coverage continuously throughout the term of this contract and, without lapse, for a period of three years beyond the contract expiration, such that occurrences arising during the contract term which give rise to claims made after expiration of the contract shall be covered. • Should any of the required insurance be provided under a form of coverage that includes a general annual aggregate limit providing for claims investigation or legal defense costs to be included in the general annual aggregate limit, the Contractor shall either double the occurrence limits or obtain Owners and Contractors Protective Liability Insurance. • Should any required insurance lapse during the contract term, requests for payments originating after such lapse shall not be processed until the City receives satisfactory evidence of reinstated coverage as required by this contract, effective as of the lapse date. If insurance is not reinstated, City may, at its sole option, terminate this agreement effective on the date of the lapse. SPECIFIC ADDITIONAL INSURANCE REQUIREMENTS: All insurance policies proposed or obtained in satisfaction of this Contract shall additionally comply with the following marked specifications, and shall be maintained in compliance with these additional specifications throughout the duration of the Contract, or longer, if so noted: [X] A. General Liability Insurance: General Liability insurance with combined single limits of not less than $1,000,000.00 shall be provided and maintained by the Contractor. The policy shall be written on an occurrence basis either in a single policy or in a combination of underlying and umbrella or excess policies. If the Commercial General Liability form (ISO Form CG 0001 current edition) is used: Coverage A shall include premises, operations, products, and completed operations, independent contractors, contractual liability covering this contract and broad form property damage coverage. • Coverage B shall include personal injury. • Coverage C, medical payments, is not required. If the Comprehensive General Liability form (ISO Form GL 0002 Current Edition and ISO Form GL 0404) is used, it shall include at least: • Bodily injury and Property Damage Liability for premises, operations, products and completed operations, independent contractors and property damage resulting from explosion, collapse or underground (XCU) exposures. Broad form contractual liability (preferably by endorsement) covering this contract, personal injury liability and broad form property damage liability. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 [X] Automobile Liability Insurance: Contractor shall provide Commercial Automobile Liability insurance with Combined Single Limits (CSL) of not less than $500,000 either in a single policy or in a combination of basic and umbrella or excess policies. The policy will include bodily injury and property damage liability arising out of the operation, maintenance and use of all automobiles and mobile equipment used in conjunction with this contract. Satisfaction of the above requirement shall be in the form of a policy endorsement for: any auto, or all owned hired and non -owned autos. [] Workers' Compensation Insurance Contractor shall purchase and maintain Workers' Compensation insurance which, in addition to meeting the minimum statutory requirements for issuance of such insurance, has Employer's Liability limits of at least $100,000 for each accident, $100,000 per each employee, and a $500,000 policy limit for occupational disease. The City need not be named as an "Additional Insured" but the insurer shall agree to waive all rights of subrogation against the City, its officials, agents, employees and volunteers for any work performed for the City by the Named Insured. For building or construction projects, the Contractor shall comply with the provisions of Attachment 1 in accordance with §406.096 of the Texas Labor Code and rule 28TAC 110.110 of the Texas Workers' Compensation Commission (TWCC). [ ] Owner's and Contractor's Protective Liability Insurance The Contractor shall obtain, pay for and maintain at all times during the prosecution of the work under this contract, an Owner's and Contractor's Protective Liability insurance policy naming the City as insured for property damage and bodily injury which may arise in the prosecution of the work or Contractor's operations under this contract. Coverage shall be on an "occurrence" basis and the policy shall be issued by the same insurance company that carries the Contractor's liability insurance. Policy limits will be at least $500,000.00 combined bodily injury and property damage per occurrence with a $1,000,000.00 aggregate. [ ] Fire Damage Legal Liability Insurance Coverage is required if Broad form General Liability is not provided or is unavailable to the contractor or if a contractor leases or rents a portion of a City building. Limits of not less than each occurrence are required. [ ] Professional Liability Insurance Professional liability insurance with limits not less than $1,000,000.00 per claim with respect to negligent acts, errors or omissions in connection with professional services is required under this Agreement. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 [ ] Builders' Risk Insurance Builders' Risk Insurance, on an All -Risk form for 100% of the completed value shall be provided. Such policy shall include as "Named Insured" the City of Denton and all subcontractors as their interests may appear. [ ] Environmental Liability Insurance Environmental liability insurance for $1,000,000 to cover all hazards contemplated by this contract. [ ] Riggers Insurance The Contractor shall provide coverage for Rigger's Liability. Said coverage may be provided by a Rigger's Liability endorsement on the existing CGL coverage; through and Installation Floater covering rigging contractors; or through ISO form IH 00 91 12 11, Rigger's Liability Coverage form. Said coverage shall mirror the limits provided by the CGL coverage [ ] Commercial Crime Provides coverage for the theft or disappearance of cash or checks, robbery inside/outside the premises, burglary of the premises, and employee fidelity. The employee fidelity portion of this coverage should be written on a "blanket" basis to cover all employees, including new hires. This type insurance should be required if the contractor has access to City funds. Limits of not less than $ each occurrence are required. [ ] Additional Insurance Other insurance may be required on an individual basis for extra hazardous contracts and specific service agreements. If such additional insurance is required for a specific contract, that requirement will be described in the "Specific Conditions" of the contract specifications. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ATTACHMENT 1 [] Workers' Compensation Coverage for Building or Construction Projects for Governmental Entities A. Definitions: Certificate of coverage ("certificate") -A copy of a certificate of insurance, a certificate of authority to self -insure issued by the commission, or a coverage agreement (TWCC-81, TWCC-82, TWCC-83, or TWCC-84), showing statutory workers' compensation insurance coverage for the person's or entity's employees providing services on a project, for the duration of the project. Duration of the project - includes the time from the beginning of the work on the project until the contractor's/person's work on the project has been completed and accepted by the governmental entity. Persons providing services on the project ("subcontractor" in §406.096) - includes all persons or entities performing all or part of the services the contractor has undertaken to perform on the project, regardless of whether that person contracted directly with the contractor and regardless of whether that person has employees. This includes, without limitation, independent contractors, subcontractors, leasing companies, motor carriers, owner - operators, employees of any such entity, or employees of any entity which furnishes persons to provide services on the project. "Services" include, without limitation, providing, hauling, or delivering equipment or materials, or providing labor, transportation, or other service related to a project. "Services" does not include activities unrelated to the project, such as food/beverage vendors, office supply deliveries, and delivery of portable toilets. B. The contractor shall provide coverage, based on proper reporting of classification codes and payroll amounts and filing of any overage agreements, which meets the statutory requirements of Texas Labor Code, Section 401.011(44) for all employees of the Contractor providing services on the project, for the duration of the project. C. The Contractor must provide a certificate of coverage to the governmental entity prior to being awarded the contract. D. If the coverage period shown on the contractor's current certificate of coverage ends during the duration of the project, the contractor must, prior to the end of the coverage period, file a new certificate of coverage with the governmental entity showing that coverage has been extended. E. The contractor shall obtain from each person providing services on a project, and provide to the governmental entity: 1. a certificate of coverage, prior to that person beginning work on the Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 project, so the governmental entity will have on file certificates of coverage showing coverage for all persons providing services on the project; and 2. no later than seven days after receipt by the contractor, a new certificate of coverage showing extension of coverage, if the coverage period shown on the current certificate of coverage ends during the duration of the project. F. The contractor shall retain all required certificates of coverage for the duration of the project and for one year thereafter. G. The contractor shall notify the governmental entity in writing by certified mail or personal delivery, within 10 days after the contractor knew or should have known, of any change that materially affects the provision of coverage of any person providing services on the project. H. The contractor shall post on each project site a notice, in the text, form and manner prescribed by the Texas Workers' Compensation Commission, informing all persons providing services on the project that they are required to be covered, and stating how a person may verify coverage and report lack of coverage. I. The contractor shall contractually require each person with whom it contracts to provide services on a project, to: 1. provide coverage, based on proper reporting of classification codes and payroll amounts and filing of any coverage agreements, which meets the statutory requirements of Texas Labor Code, Section 401.011(44) for all of its employees providing services on the project, for the duration of the project; 2. provide to the contractor, prior to that person beginning work on the project, a certificate of coverage showing that coverage is being provided for all employees of the person providing services on the project, for the duration of the project; 3. provide the contractor, prior to the end of the coverage period, a new certificate of coverage showing extension of coverage, if the coverage period shown on the current certificate of coverage ends during the duration of the project; 4. obtain from each other person with whom it contracts, and provide to the contractor: a. a certificate of coverage, prior to the other person beginning work on the project; and Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 b. a new certificate of coverage showing extension of coverage, prior to the end of the coverage period, if the coverage period shown on the current certificate of coverage ends during the duration of the project; 5. retain all required certificates of coverage on file for the duration of the project and for one year thereafter; 6. notify the governmental entity in writing by certified mail or personal delivery, within 10 days after the person knew or should have known, of any change that materially affects the provision of coverage of any person providing services on the project; and 7. Contractually require each person with whom it contracts, to perform as required by paragraphs (1) - (7), with the certificates of coverage to be provided to the person for whom they are providing services. By signing this contract or providing or causing to be provided a certificate of coverage, the contractor is representing to the governmental entity that all employees of the contractor who will provide services on the project will be covered by workers' compensation coverage for the duration of the project, that the coverage will be based on proper reporting of classification codes and payroll amounts, and that all coverage agreements will be filed with the appropriate insurance carrier or, in the case of a self -insured, with the commission's Division of Self -Insurance Regulation. Providing false or misleading information may subject the contractor to administrative penalties, criminal penalties, civil penalties, or other civil actions. K. The contractor's failure to comply with any of these provisions is a breach of contract by the contractor which entitles the governmental entity to declare the contract void if the contractor does not remedy the breach within ten days after receipt of notice of breach from the governmental entity. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Exhibit E Certificate of Interested Parties Electronic Filing In 2015, the Texas Legislature adopted House Bill 1295, which added section 2252.908 of the Government Code. The law states that the City may not enter into this contract unless the Contractor submits a disclosure of interested parties (Form 1295) to the City at the time the Contractor submits the signed contract. The Texas Ethics Commission has adopted rules requiring the business entity to file Form 1295 electronically with the Commission. Contractor will be required to furnish a Certificate of Interest Parties before the contract is awarded, in accordance with Government Code 2252.908. The contractor shall: 1. Log onto the State Ethics Commission Website at: https://www.ethics.state.tx.us/whatsnew/elf info form1295.htm 2. Register utilizing the tutorial provided by the State 3. Print a copy of the completed Form 1295 4. Enter the Certificate Number on page 2 of this contract. 5. Complete and sign the Form 1295 6. Email the form to purchasin ggityofdenton.com with the contract number in the subject line. (EX: Contract 1234 — Form 1295) The City must acknowledge the receipt of the filed Form 1295 not later than the 30th day after Council award. Once a Form 1295 is acknowledged, it will be posted to the Texas Ethics Commission's website within seven business days. Contract 4 6400 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT F PROPOSAL ENCLOSED FOR RFP #6400 SUPPLY AND IMPLEMENTATION OF COMPUTER AIDED DISPATCH SYSTEM, MOBILE DATA SYSTEM, LAW RECORDS MANAGEMENT SYSTEM AND FIRE RECORDS MANAGEMENT SYSTEM FOR FROM 11„),,M/ R °»,, » »»„ ���h„„u li0 (COMPUTER SYSTEMS r w e s u p p o r t h e r o e s Integrated Computer Systems, Inc. Tommy Galbraith 3499 FM 1461 McKinney, Texas 75071 (214) 544-0022 ext 322 Fax: (214) 544-0025 www.icsnews.com tommy@icsnews.com Submission due: April 26, 2018 11.00 AM DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 III III,,,. ,,,ffr,," III;,;;;,;,;, Ir,C,IMr Ill' °fo fr;,,,:i, ,,,II,,,,,,1r;;;,1,1,6111,,,,Y COMPUTER SYSTEMS w e s u p p o r t h e r o e s April 25, 2018 The City of Denton Materials Management Department 901-B Texas Street Denton, TX 76209 3499 FM 1461 McKinney, TX 75071 214.544.0022 214.544.0025 fax RE: RFP # 6400 for Supply and Implementation of CAD, Mobile, RMS and Fire Management Systems Thank you for the opportunity to respond and submit the attached solution for the City of Denton. We look forward to working with you during the selection process. ICS is a privately held company incorporated in 1974 with its corporate headquarters in McKinney, Texas. ICS offers a suite of fully -integrated solutions for the City of Denton based on the AthenaTI platform. These products include solutions for Computer -Aided Dispatch, Mobile, Fire/EMS, and ICS Law with Electronic Case Submission. All solutions described in this response are designed, written and supported by Integrated Computer Systems unless otherwise noted. ICS has never been involved in any litigation or been investigated by any agency related to the products, claims or performance of our products. ICS has never had a contract terminated due to non-performance. The company has one location, is wholly owned by three working principals, and has always been profitable in our 43 years of existence. ICS started focusing on Public Safety applications in 1999 after seeing Texas agencies forced to buy from national and international conglomerates that did not know the value of efficient applications and local support. We only serve Texas agencies. Our philosophy of "no bloat" means we do not insert code in our applications for New Jersey or Ontario, then switch it off. ICS provides proven, highly -reliable hardware, feature -rich software, and a team of technical Texas -based experts, led by a dedicated Project Manager that understands your needs. Data is entered one-time only, not re-entered for disparate systems. Our experts will be there to help you achieve full benefit of the software long after the go -live date. Our solutions combine the best technological offerings of hardware and mature software designed specifically to respond to your local public safety mandate. Availability, reliability and user -friendliness are primary guidelines for all members at ICS. It is also the intention of ICS to provide systems that grow to meet the future requirements of your community, rather than systems that require replacement within a few years of installation. ICS is willing to negotiate the final product, services and pricing upon request. Please do not hesitate to contact me at 214.544.0022, extension 322 or tommy@icsnews.com for additional information on the products and services described in this proposal. Sincerely, Thomas Galbraith Vice President of Sales DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 City of Denton RFP for Supply of CAD, MDS, LRMS AND FRMS SOLICITATION CHECKLIST Check when Completed Task to be Completed by Respondent Exhibit 1 — NOT APPLICABLE X Review Exhibit 2 — General Provisions and Terms and Conditions X Review Exhibit 3 — Scope of Work/Technical Specifications X Review Exhibit 3-1 Respondent Compliance X Review Exhibit 3-2 CAD System Specifications X Review / Complete 3-3 MDS Specifications X Review / Complete 3-4 Law RMS Specifications X Review / Complete 3-5 Fire RMS Specifications X Review/ Complete 3-6 Use Cases X Review / Complete 3-7 Supplemental Form X Review / Complete 3-8 Pricing Sheet X Cover Sheet X Solicitation number X Solicitation name X Firm name X Firm address X Contact name X Contact phone X Contact fax X Website address X Contact email address X Solicitation Checklist X Attachment A- Business Overview Questionnaire X Document how firm meets minimum qualifications (Section 3) X Detail to support evaluation criteria X Attachment B — Exception Form X Attachment C — Safety Record Questionnaire (if applicable) X Attachment D — Reference Form X Attachment E — Conflict of Interest Questionnaire Form — with signature X Attachment F - Acknowledgment of Addendum X Submission signed by authorized officer, in the order specified below Hard Copy Submission: If submitting a hard copy, the City requires one (1) original and three (3) copies, with the pricing sheet submitted electronically in excel or emailed in excel to Ebids cit ofdenton.com with the Solicitation # and name in the subject line. X Electronic Submission: If submitting an electronic proposal only, email to Ebids n,cityofdenton.com with the Solicitation # and name in the subject line. The pricing sheet (Exhibit 1) must be in excel format. RFP #6400 Main Document Page 11 of 20 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A 1. Contract Information (for formal contracting purposes): The following information will be used to write a contract, should your firm be selected for award. • Firm's Legal Name: Integrated Computer Systems, Inc. • Address: 3499 FM 1461, McKinney Texas 75071 • Agent Authorized to sign contract (Name): Thomas Galbraith • Agent's email address: tommy@icsnews.com 2. Subsidiary of: N/A 3. Organization Class (circle): Partnership Corporation Individual Association 4. Tax Payer ID#: 75-1463076 5. Date Established: December 1974 6. Historically Underutilized Business: Yes or No 7. Does your company have an established physical presence in the State of Texas, or the City of Denton? Yes or No, in which? In the State of Texas in McKinney TX 8. Please provide a detailed listing of all products and/or services that your company provides. ICS is exclusively dedication to Law enforcement and Public Safety agencies. ICS produces software for CAD, RMS, Mobile, and complimentary products such as Incident Management, Case packaging, and Property Room management. ICS also has interfaces to fire station alerting from USDD and Motorola, LexisNexis, Pro-QA, Brazos, CryWolf, TrapWire, Mentalix, and others. Detailed listing of all products and services can be disclosed during the Interview or negotiation phase of this RFP process. 9. Has your company filed or been named in any litigation involving your company and the Owner on a contract within the last five years under your current company name or any other company name? If so provide details of the issues and resolution if available. Include lawsuits where Owner was involved. (Notice: Failure to disclose this information during proposal submission, and later discovered, may result in contract termination at the Owner's option.) No litigation involving the Company or any of our Owners Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and is Page: A - 1 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A 10. Have you ever defaulted on or failed to complete a contract under your current company name or any other company name? If so, where and why? Give name and telephone number of Owner. ICS has never defaulted or failed to complete a contract under our current name since 1974. We challenge any other competitor to make that claim. 11. Have you ever had a contract terminated by the Owner? If so, where and why? Give name and telephone number (s) of Owner (s). ICS has never had a contract terminated by the Owners. 12. Has your company implemented an Employee Health and Safety Program compliant with 29 CFR 1910 "General Industry Standards" and/or 29 CFR 1926 "General Construction Standards" as they apply to your Company's customary activities? npc ][° Lf�'JLS& �c i ✓ci ICS follows all OSHA requirements, including 29 CFR 1910. 13. Resident/Non-Resident Bidder Determination: Texas Government Code Section 2252.002: Non-resident bidders. Texas law prohibits cities and other governmental units from awarding contracts to a non-resident firm unless the amount of such a bid is lower than the lowest bid by a Texas resident by the amount the Texas resident would be required to underbid in the non-resident bidders' state. In order to make this determination, please provide the name, address and phone number of: a. Responding firms principle place of business: McKinney, Texas b. Company's majority owner principle place of business: McKinney, Texas c. Ultimate Parent Company's principle place of business: N/A 14. Provide details to support the evaluation criteria, including experience and delivery. ICS is a customer -centered company with 82% of our workforce assigned to our support services and development departments. This allows us to provide a consistent product and support experience, from implementation to scheduled updates, your satisfaction is primary. This is one reason why there has never been litigation against any product developed by ICS. ICS is rare in the fact that the company, in its near 40 years of operation has ... Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and is Page: A - 2 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Attachment A • never been involved in any form of litigation • never changed company or corporate identity • never had to give up ownership for venture capital • never been involved in any IRS discrepancies • an extremely high D&B credit rating ("Financial Strength: Strong, Paydex: 80, Credit History: Clear") • no outstanding debt/loans (clear title of all facilities and land) This speaks highly for the management's view on morals, ethics and financial obligations. They follow a simple philosophy - "deliver quality products and services." Additional information is in pages A-4 to A-10 following the signature of this section. 15. Provide details on how firm meets the minimum aualifications stated in this Main document Section 3. a. The details must be completed on this form, and shall not point to another document in the respondent's proposal. b. Sign below and return form with final submission. ICS has been supplying similar products and services for over 20 years. ICS has implemented over 30 currently operational CAD/MDS/LERMS/FRMS agencies in North Texas alone. Population centers similar in size to Denton running ICS applications are the City of Frisco and Collin County Sheriff's Department. All of our agencies are running the same version and platform that will be installed for the City of Denton. All components of the ICS system are compliant with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 Privacy and Security Rules and any subsequent amendments, where applicable ICS is fully capable and ready to implement the CAD/MDS/LERMS/FRMS within twelve (12) months of the contract award. ICS will provide recent fiscal year financial report to demonstrate financial stability to the City upon request during contract negotiations. ICS is a private company and financial information is not included as part of this public RFP process. Profiles of the proposed Project Management Team can be found in this Section starting on page A-7. ICS will meet all technical specifications as identified in 6400 Exhibit 3-1 through 3-7. Integrated Computer Systems (ICS) is registered in the State of Texas and will provide the products or services required in the solicitation, and has all licensure required by the State to provide any services required under this contact. Integrated Computer Systems was issued Charter number 354241-0 from the Texas Secretary of State. All software is created and published in from our offices in McKinney Texas. I certify that our firm meets the minimum qualifications as stated in this Main document, Section 3. Integrated Computer Systems, Inc. 4 02 2018 Signature Company Date clics III°1Hia""II°"II1�����������GII"Q,I��'����""II°"II1�11��li'1'1'1'17� Copyright © 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and is Page: A - 3 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A ICS specializes in providing exceptional software solutions to the public safety community. Our innovative and talented staff of experts (most with law, fire and EMS backgrounds) have developed leading -edge software products. These comprehensive automation tools have enabled our budget limited clients to increase efficiency and responsiveness to a demanding public. Our client base encompasses the most discriminating departments. These agencies understand and appreciate the term "hands -on -support." Your dedicated project manager will carefully guide and support your implementation before and after the go -live date. Having our corporate headquarters in Texas means we can be at your site quickly to provide on -site support and training. Our regularly scheduled training classes are a perfect way to learn best practices and procedures from our teachers and your peers. We become your partner with your goals becoming ours. Integrated Computer Systems was founded in 1974 and is located in McKinney, Texas. As the single author, all ICS products have been developed to fully integrate with each other, eliminating redundant data entry and greatly improving efficiency. This approach provides a high level of satisfaction without the high cost. As our products continue to evolve and improve, your agency will benefit from enhancements at no additional charge. Integrated Computer Systems Advantages Our time -tested implementation methodology starts with comprehensive training that allows your staff to fully customize and prototype different scenarios before go -live. Since 1974 we have ensured our clients a low -risk, well - planned, well -executed implementation. A project manager will be assigned as a single point of contact. This manager is permitted to draw on as many of the company resources as needed to achieve a successful launch. When a committed implementation team is coupled with a robust, integrated or interoperable software and hardware solution the results are always exceptional. We are not just your vendor but your neighbor. Exceptional Customer CARE Maximizing the return on your software investment, ICS offers a comprehensive menu of support services. You can select the level of support that augments your internal support structure. ICS offers programs that include 24/7 after-hours support. • Software Assurance ICS offers an annual software assurance program. We assure that your software will stay up-to-date with the latest DPS, State and Federal mandates, as well as reflecting state-of-the-art software innovations. New enhancements are conceived and approved by focus groups, where the members are selected from our client base. Enhancements are documented and included in scheduled updates so all receive the benefit. This approach ensures your maintenance dollars are spent on enhancements which your agency/department will in turn realize a true benefit. ICS guards against bloated and inefficient programs that are difficult to use. This is especially beneficial in high turnover departments. • Free Training ICS knows that without adequate training, your agency will never realize the full benefit or potential of our products. In order to ensure your agency realizes the maximum level of efficiency, ICS offers training at our state-of-the-art training facility at no charge while under the level III support plan. ICS also offers 24/7 on-line video training that can be utilized for refresher or new hires. ICS also develops version enhancement videos that users can view at their leisure. Ick°1Hla""II°"II�i��'r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 4 w e s u p p o r t h � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A On -Site Software Application Specialist Application specialists not only install and support our products, but they perform on -site reviews. These reviews include management guidance, end -user training, disaster recovery plan recommendations, staffing recommendations (management, clerical, and field) and more. With minimal guidance, your agency will quickly reap the benefits from our intelligent automation tools. The specialists can be contracted to come as often as weekly. Public Safety Focus The development of Public Safety applications began in 1999. At this time, ICS committed all corporate resources to the unique requirements of the public safety agenda. Integration, reliability, and user -friendliness are primary mandates for all ICS software development teams. Furthermore, ICS's intention is to provide systems that grow to meet the future requirements of a community, rather than systems that require replacement within a few years. The Software Solution J ad Dams Its F iie d Frelw,we, VdSDD gArrs„ KAin , NrsRpdh ots� Apphatria m Stabon AV rfibrup, AJ 11 4,11111, � a0 x 6 GIOW9 UsD ar Courts Ua E xa foange 10111/1 n7 t Mobde*� ��«* tn nmIC Appbcfirarros Law**r�rrramrrruaaas w*ne ** *« * Enforcement qs ax.rars. raaaaas, ¢guar9 7 1 Ft"�IC�1�C1C1 x wor CAD Hre »arvacas y 0) Emergency Management TeWph,one (311,91-1 46911) MS ��aWu�srwp LY t a�rnrn� Fusion Centers �W le Databases 00P NabonaI Databases �, 1 � , aa� u�a, raga t aAa rarootA� 1 Other o! Systems In reviewing the functional elements of the RFP, ICS found that our comprehensive suite of solutions of CAD, GIS, Emergency Operations / Incident Command, Mobile Data, Fire and EMS Records, and Law Enforcement Records meets the requirements. ICS is very proud to offer such a wide range of truly integrated public safety solutions. This comprehensive suite is designed to provide management and staff (at all levels) the tools required to significantly improve the efficiency of their agency. This was accomplished by utilizing the following tried and proven software and database design rules: IcI°1Hla""II°"II�i���������Gll"'I't""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 5 w e s u p p o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A • Intelligent data sharing and integration between modules. • Ability to utilize numerous reporting and presentation tools - relational ODBC compliant database. • Single database for all applications - eliminates exporting and importing from disconnected servers/databases/applications. • Eliminate all duplication of entry/data. • Supports database distribution and replication across departmental servers. • Stringent coding standards - consistent look and feel across the entire suite. • Windows compliant - minimal training is required. The System Architecture The proposed system architecture uses a client/server topology for Computer Aided Dispatch for connecting each workstation to servers located in the Public Safety Communications Center. Each machine functions as a complete and powerful system with its own disk, memory, and processor. Software functionality within the configuration is located to maximize the distribution of processing and availability, as well as minimize points of failure. The Computer -Aided Dispatch clients are equipped to perform most of its tasks independently. The workstations are not "thin clients", with minimum functionality that require processing to be performed on the server, and it is not a mainframe system with non -intelligent terminals. The independent configuration of a CAD workstation allocates functionality most efficiently. For example, the CAD database server centralizes and maintains the informational structure, provides the necessary security, guarantees the integrity of the data, and allows for proper data sharing. The call taker/dispatcher workstations are configured with the software applications to perform activities locally, allowing most system processing to be accomplished at the workstation level. This architecture eliminates much of the network traffic associated with mainframe computing and maximizes use of the hardware. Furthermore, pushing much of the processing to the client level sustains system operability by isolating any client malfunction. In addition, introducing new workstations or servers requires minimal system configuration and produces little, if any, impact to on -going operations. It's a simple and elegant solution. The same design that sustains system operability supplies the flexibility necessary to take clients off-line for routine maintenance or to install upgrades, and clients may be added to the network as your community grows. To further enhance this flexibility, if activity on a server becomes too great, new servers can be added and processes can be easily redirected. Complete End -to -End Solution In the public safety marketplace, agencies are searching for an integrated information systems solution from a single vendor. ICS adopted this approach and provides turnkey command -and -control systems for critical applications such as dispatching emergency services. ICS also offers a powerful mobile user interface to the system if needed in the future. Proven Experience with Industry -Standard Solutions ICS has years of successful experience with systems built on this product and platform using Windows and Microsoft SQL Servers. From the beginning, ICS has embraced the concept of providing a commercial, off -the -shelf approach to developing public safety applications. While others in the industry may meet specific customer requirements through customization, ICS has developed a suite of products that meet those requirements through product configuration. This approach has allowed ICS to provide both a more stable application that will grow as needs dictate and one that will be easier for the customer to maintain and keep up-to-date. In ICS's effort to develop state-of-the—art public safety software, we work closely with numerous industry recognized committees and organizations. They publish guidelines and white papers that ICS follows with a high Ick°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 6 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A degree of compliance. There are times when these guidelines and recommendations differ from the latest technological standards and/or with our user community. In those cases, we discuss the change with our user group (through frequent focus group meetings). When a consensus is determined, the change is either implemented or placed back in our future enhancement database. These are the organizations that ICS follows for compliance and future direction: National Emergency Number Association (NENA) Association of Public Safety Communications Officials (APCO) National Information Exchange Model Standards (NIEM) Law Enforcement Information Sharing Program standards (LEISP) Federal Communications Commission (FCC) Electronic Components Industry Association (ECIA) Institute of Electrical and Electronic Engineers (IEEE) American National Standards Institute (ANSI) National Fire Protection Agency (NFPA) Texas Law Enforcement Telecommunications System (TLETS) National Institute of Standards and Technology (NIST) Criminal Justice Information Services (CJIS) Commission on Accreditation for Law Enforcement Agencies (CALEA) Microsoft Developer Network (MSDN) ESRI Developer Network (EDN) Platform The current hardware platform is industry -standard Intel PCs running the Microsoft Server 2012 operating system for servers (with Microsoft Hyper-V or VMware virtualization as an option), Microsoft SQL 2012 for databases and Windows 7 or newer operating system for workstations. Hardware for the CAD solution is not brand -specific. Hardware recommendations are provided in the Network Configuration and Redundancy section. ICS may determine existing workstation/servers can be utilized once ICS has an opportunity to perform an on -site hardware/network performance evaluation. Services Although ICS is not providing the hardware component of this solution, we will consult with your IT department to insure your performance criteria is met. ICS will act as the prime contractor to provide all aspects of the software and services, as detailed in this proposal. People A long-time ICS business principal is to hire the best possible talent available and provide them with an environment where creativity, honesty and hard work are rewarded. This keeps our employee count/overhead low and product excellence high. This strategy has paid off because most of our team members have been with us for more than 10 years. This provides ICS a team of experienced professionals that understand the challenges and demands of the public safety marketplace. This is a synopsis of our key managers: Ray Sims - President Ray is the founder, CEO and majority stockholder of ICS. ICS was the first company to develop public safety software that utilized a fast -search database in the United States. Under Ray's guidance, the company has grown to a nationally recognized developer of public safety software technology. As the leader of Integrated Computer Systems, Ray encourages all of our team members to treat our customers as we would like to be treated. Ick°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 7 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A Length of tenure with ICS: 43 years Total public safety experience to -date: 35 years Certifications and education: CDP, CSP, CNE, FEMA/NIMS. Bachelors of Science in Information Technology and a minor in Mechanical Engineering. Prior work experience: • Lead the design and development of software applications for more than 100 large-scale, diverse (wholesale, retail, law enforcement, manufacturing and distribution) entities • Developed and implemented GAAP compliant financial applications while employed at a CPA firm • Member of the US Air Force's management team. Mark Sims — Chief Operating Officer (COO) Mark started his career in 1978 as a programmer with ICS. In a fast growing startup he had the opportunity to gain experience in training, customer support, programming manager, project manager and VP Development. He formed his own professional services company in 1998 for inventory control and RFID asset tracking. He rejoined ICS in 2012 as COO with the experiences gained from corporate sales and management. His motto is simple — make the customer happy and never tell them "no". Length of tenure with ICS: 25 years Total public safety experience to -date: 5 years Certifications and education: CDP, CSP, Bachelors of Science in Management Information Systems. Prior work experience: • Training Instructor • Project Manager • Sales manager Tommy Galbraith — Vice President of Sales • VP of Development • President of ICS Professional Services Tommy is an extremely knowledgeable and experienced sales consultant that fully understands what tools public safety agencies require to accomplish their goals. Besides visiting with prospects and clients, he donates (for the last 23 years) part of his time to be a reserve officer. This provides him with a constant source of real -world issues and challenges. This input is then translated into product enhancement specifications to help our users maintain a high level of efficiency and keep citizens safe. Length of tenure with ICS: 26 years Total public safety experience to -date: 29 years Education and certifications: Graduated from Police Academy, Texas Certified Peace Officer License, NCR technical certifications. Prior work experience: • Senior Vice President for CPS (developer of medical, tax and public safety software) • Senior Account Manager for NCR corporation Stephen Ford — Director of Marketing Stephen's exceptional ability to communicate (verbally and electronically) with a large audience has enabled ICS to expand our quantity and quality of prospects (new clients). His experience being an in -field, public safety, news reporter provides him with an acute ability to compose articles that have a high interest rate. Many agencies appreciate his positive spin on tragic events and his helpful and informative news articles. He truly appreciates our heroes and is committed to helping each and every one of them. Ick°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 8 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A Length of tenure with ICS: 5 years Education: Bachelors of Arts in Journalism Prior work experience: • Photojournalist • Editor • Senior Account Executive Total public safety experience to -date: 7 years • Corporate & Community Accounts Manager • Assistant Director of Sales • Area Sales Manager Steve King — Manager of Software Architecture Steve's team designs and develops state -of -the art code generation tools. This enables ICS to be able to robotically create robust applications in weeks instead of years. With their passion for precision, they ensure all projects meet exacting standards and testing guidelines. This strong commitment to quality and consistency enables ICS to be able to deploy multiple releases per year with less than 10 minutes of down -time. Length of tenure with ICS: 15 years Total public safety experience to -date: 15 years Education and memberships: Bachelors of Science in Computer Science, member of the "Order of the Engineer" (association that emphasizes pride and responsibility in the engineering profession) Prior work experience (4 years): • Developed mobile applications for smartphones • Designed and implemented interfaces to wind science, engineering and energy devices. Clay Ginn — Manager of Product Development Clay's extensive education and experience enable him to direct his team in the design and deployment of easy -to - use and technically advanced software applications. Our users are continually amazed with the intelligence and intuitiveness of his team's masterpieces. Length of tenure with ICS: 13 years Total public safety experience to -date: 16 years Memberships, education and certifications: Member of Mensa International, completed over 100 hours of graduate coursework towards a PhD in Software Engineering, Masters of Science in Information Systems (Magna Cum Laude), Bachelors of Science in Business Information Technology, Microsoft Certified Professional, A+ Certified Hardware Technician, Technician Class Amateur Radio Operator, FEMA/NIMS certifications, Advanced Storm Spotter certification. Prior work experience: • Developed public safety software. • Police/Fire/EMS call-taker/dispatcher Eric Sisk — Implementation and Customer Operations Manager Eric instructs developers in ease -of -use design philosophies and provides exceptional technical/non-technical support to clients. With his wealth of hands-on experience, in a fast -paced, high -crime environment, his expertise is of extreme value to the in-house team and our valued clients. With his vast project management and public safety experience, he is able to get systems implemented in a very short time while lowering the client's stress factor. Ick°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 9 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment A Length of tenure with ICS: 11 years Total public safety experience to -date: 23 years Certifications and education: Graduated from Police Academy in 1995, Advanced Peace Officer status, TCLOSE Instructor certified, Arson Investigator certified, over 20 years of law enforcement experience, Project Management certified. Prior work experience: • Patrol Officer • Crime Scene Investigator • Records Supervisor • Training Coordinator • Dispatch Support • Crime Analyst • Property Room Manager • TCLOSE Instructor certified • IT Manager Karyn Fortune — Customer Support and Software Application Specialist Karyn provides real-world/hands-on training, empathetic support services and on -site software utilization reviews. This unique strategy provides our agencies with periodic reviews of the features/functions that could/should be utilized to achieve full benefit. After this review, a detailed report is provided to management along with a strategy to help them achieve better utilization—ICS provide free training, agency procedure changes, etc. Length of tenure with ICS: 6years Total public safety experience to -date: 18 years Certifications and education: Graduated from Police Academy in 2001, Advanced Telecommunications Certificate, Advanced Emergency Medical Dispatch Certificate (EMD), Project Management certified. Prior work experience: • Patrol Officer • Narcotics Detective • Communications Supervisor Records Manager Terminal Agency Coordinator (TAC). Katherine Kozarevich — Customer Support and Software Application Specialist Katherine provides real-world/hands-on training and empathy after working as a detention officer at Collin County Sheriffs Office and a police officer. During her time as an officer and Corporal for the City of Celina, she used ICS Athena Law Records and Mobile. As an FTO, she was the go -to person for Law records and helped other officers with proper reporting, narratives and IBR coding. Length of tenure with ICS: 1 year Total public safety experience to -date: 10 years Certifications and education: Graduated from Police Academy in 2011, Intermediate Peace Officers license, Meritorious Conduct Award 2016, Officer of the Year 2015. Prior work experience: • Patrol Officer, Corporal and FTO • Crisis Intervention Liaison • Detention Officer Certification 2008 • Mental Health Officer • Sexual Assault/ Family Violence Investigator More detail resumes for the individuals above or other employee resumes are available upon request. clics Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: A - 10 w e s u p p o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment B Any exceptions or clarifications taken to this solicitation (including terms and conditions in Exhibit 2, the General Provisions and Terms and Conditions) must be itemized on the lines below. Additional pages may be added as needed. If there are no exceptions or clarifications, please sign where indicated at the bottom of the page. Item # Description The above exceptions and clarifications (and any additional pages identified) are the ONLY exceptions/clarifications to the specifications, General Provisions and Terms and Conditions in Exhibit 2, and sample contract to this solicitation. I understand that the City may not accept additional exceptions produced after final submission of this proposal. Signature Company Date No Exceptions are taken to this solicitation or the General Provisions and Terms and Conditions in Exhibit 2. Integrated Computer Systems, Inc. 4 02 2018 Signature Company Date ���li����7� Copyright © 2018 Integrated Computer Systems, Inc. clicc COMPia""II°"II��UTER SYSTE�MS The CONFIDENTIAL information contained in this document is proprietary and is Page: B - 1 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment C NOT APPLICABLE Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and is Page: C - 1 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment D Please list three (3) Government references, other than the City of Denton, who can verify the quality of service your company provides. The City prefers customers of similar size and scope of work to this solicitation. This also satisfies the requirement in Section 3, page 4, where the RFP requests five (5) references from various governmental entities for the products or services requested. Three (3) of these references shall be from municipalities of similar size. All clients are currently maintained with an ICS support contract. Contact: Assist Chief Michael Godfrey Phone: 972-412-6200 Rowlett Police Department Email: MGodfry „y � �„iiry 11 ..................................... 4401 Rowlett Rd. Rowlett, Texas 75030-0370 Scope of Work: ICS installed 5 GIS-centric CAD workstations and 50 Mobile Data Computers with Records licenses for the City. ICS trained 80 officers, 16 CAD operators, Animal control, Property room, Personnel and converted data from an existing Visionaire system. System included Pro-Qa, mug shots and Brazos interface. Annual Call Volume: 60,564 (plus 54,206 activities) Go Live Date: 08/21/2012 Contact: Assist Chief Wendell Mitchell Flower Mound PD 2121 Cross Timbers Road Flower Mound, Texas 75028 Population: 62,000 Last Software Purchase: 9/12/2017 Phone: 972.874.8819 Email: eirodel1H1J'46tdhellll �1�.fjowe ir irnou ind.coirmo ............................................................................................................................................................................................................................................. Scope of Work: ICS installed 6 CAD workstations and 33 Mobile Data Computers for 75 officers. ICS trained CAD operators, policemen, animal control and property room personnel over a 30 day period after the contract was signed and the Go -Live date. Annual Call Volume: 100K (plus 85,498 activities) Go Live Date: 5/20/2005 Contact: Commander Pam Palmisano Collin County Sheriff's Office 4300 Community Blvd. McKinney, TX 75070 Population: 73,000 Last Software Purchase: 1/31/2017 Phone: 972-547-5110 Email: PIP-.1irmoIsairoo ��co.collll6iro.t:x.u�s ........................................................................................................................................................................ Copyright © 2018 Integrated Computer Systems, Inc. (Ii'ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and is Page: D - 1 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment D Scope of Work: ICS installed twelve (12) CAD workstations, 99 Mobile, and 132 Law Records for over 200 deputies at the main justice center where 26 agencies are processed. ICS also installed Identix Live Scan interface, Mug Shots, and Brazos interface among other products used by the SO. Annual Call Volume: 200,386 (plus 180,000 activities) Go Live Date: 1/01/1994 Contact: Chief John Bruce Frisco Police Department 7200 Stonebrook Parkway Frisco, TX 75034 Population: 914,000 Last Software Purchase: 9/12/2017 Phone: 972-292-6100 Email: :u..IBII-u�.ce !��iiry sc a a.S... .y. Scope of Work: Eighteen (18) CAD workstations, 94 Mobile, and 180 Law Records license and "Closest - To" dispatch (which was recently profiled on NBC5 and has won numerous awards). Other ICS products installed and supported are the Mentalix fingerprint interface, Incident Command, Permits, Warrants, Personnel, Pro-QA, and Brazos. Annual Call Volume: 125,560 (plus 198,000 activities) Population: 163,000 Go Live Date: 1/01/1996 Last Software Purchase: 10/23/2017 Contact: Chief Anthony Henderson Wylie Police Department 2000 N. Highway 78 Wylie, TX 75098 Phone: 972-442-8172 Email: .............................................lll� iru iirvs iru....��� ylliie �s. �r Scope of Work: CAD, Mobile, Law Records, Fire Records and EMS Records are deployed at the main center. EOC and Incident Command, with an emergency dispatch station is deployed in the Wylie EOC center. Annual Call Volume: 42,000 (plus 104,000 activities) Population: Go Live Date: 6/01/1999 Last Software Purchase 48,000 8/04/2016 Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and is Page: D - 2 we support heroes offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment E CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ For vendor or other person doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a misdemeanor. I Name of vendor who has a business relationship with local governmental entity. Integrated Computer Systems, Inc. 2 Check this box if you are tiling an update to a previously tiled questionnaire. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7' business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) 3 Name of local government officer about whom the information in this section is being disclosed. N/A Name of Officer This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor? Yes F-x] No B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in this section AND the taxable income is not received from the local governmental entity? Yes Fx-] No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of one percent or more? Yes F-x] No D. Describe each employment or business and family relationship with the local government officer named in this section. 4 X❑ I have no Conflict of Interest to disclose. 51011 April 24, 2018 Signature of vendor doing business with governmental entity Date DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Attachment F The undersigned agrees this submission becomes the property of the City of Denton after the official opening. The undersigned affirms he has familiarized himself with the specification, drawings, exhibits and other documents; the local conditions under which the work is to be performed; satisfied himself of the conditions of delivery, handling and storage of materials and equipment; and all other matters that will be required for the work before submitting a response. The undersigned agrees, if this submission is accepted, to furnish any and all items/services upon which prices are offered, at the price(s) and upon the terms and conditions contained in the specification. The period for acceptance of this submission will be 120 calendar days unless a different period is noted. The undersigned affirms that they are duly authorized to execute this contract, that this submission has not been prepared in collusion with any other respondent, nor any employee of the City of Denton, and that the contents of this submission have not been communicated to any other respondent or to any employee of the City of Denton prior to the acceptance of this submission. Respondent hereby assigns to the City any and all claims for overcharges associated with this contract which arise under the antitrust laws of the United States, 15 USCA Section 1 et seq., and which arise under the antitrust laws of the State of Texas, Tex. Bus. & Com. Code, Section 15.01, et seq. The undersigned affirms that they have read and do understand the specifications, all exhibits and attachments contained in this solicitation package. The undersigned agrees that the solicitation package posted on the website are the official specifications and shall not alter the electronic copy of the specifications and/or pricing sheet (Exhibit 1), without clearly identifying changes. The undersigned understands they will be responsible for monitoring the City of Denton Purchasing Website at: I ,t.1p,,;/ .... ,ii, „ya,, ,¢„,im, ,a. in,,,c,a.,,/ii,im,d,¢�,�,,.aspx„�,�,�,g¢„-.:::::::397 to ensure they have downloaded and signed all addendum(s) required for submission with their response. I certify that I have made no willful misrepresentations in this submission, nor have I withheld information in my statements and answers to questions. I am aware that the information given by me in this submission will be investigated, with my full permission, and that any misrepresentations or omissions may cause my submission to be rejected. Acknowledge receipt of following addenda to the solicitation: Addendum No 1 Dated 3/08/2018 Received 3/08/2018 Addendum No 2 Dated 3/28/2018 Received 4/03/2018 Addendum No 3 Dated Received NAME AND ADDRESS OF COMPANY: Integrated Computer Systems, Inc. 3499 FM 1461 McKinney, TX 75071 (Ii'ccs COMPUTER SYSTEMS we support heroes AUTHORIZED REPRESF,ITATIVE: Signature Date April 25, 2018 Name Thomas Galbraith Title VP of Sales Copyright © 2018 Integrated Computer Systems, Inc. The CONFIDENTIAL information contained in this document is proprietary and is Page: F - 1 offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Materials Management Department 901-B Texas Street Denton, Texas 76209 REQUEST FOR PROPOSALS RFP 6400 ADDENDUM #1 The City of Denton is seeking the best value solution for the: SUPPLY AND IMPLEMENTATION OF COMPUTER AIDED DISPATCH SYSTEM, MOBILE DATA SYSTEM, LAW RECORDS MANAGEMENT SYSTEM AND FIRE RECORDS MANAGEMENT SYSTEM NIGP CLASS and ITEM 209 37 920 31 Issue Date: February 23, 2018 Response due Date and Time (Central Time): Thursday, April 26, 2018, 11:00 A.M. C.S.T The City highly recommends that respondents do not wait until minutes before the due date and time to email a submission. It can take significant time for the submissions to reach the City. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 ADDENDUM #1 SUPPLY OF CAD, MDS, LRMS AND FRMS 1. In completing the various RFP documents we noticed that "6400 Exhibit 3-4 Law RMS Specifications.xlsx" has sheet "Law RMS General" protected. Would you be so kind as to send us a revised version of "6400 Exhibit 3-4 Law RMS Specifications.xlsx" where sheet "Law RMS General" is not protected. Answer.- I'llease see aflached revision qffiiiis, e�vcelspread sheetfiryour review and responses,, RETTIVL'D Law RMS Specifications 06Mar2018 2.0 At XYZ company, we use a FairCom c-treeACE SQL Server (See Attachment). Will the tech services team consider this server or others outside of the Microsoft SQL Server? (Referenced below, also listed in various places in the functional specs and other RFP documents) 3.19.4 Staupdard, al: pem-ating Syilerxts ajid Others Saftware I'lle spocrfied operaling, systow" wi twe di V'Cisilorl conwiericially iwth the utpabilily 'Ot' ver4o,n upgrade AH flmd-jharty hcmses,' wq](aticid throe hi th,e Veri&r rrtusbe twa die vwtoil", artid 'he tlii,e prapeiri of', tlwe Limy. `11wm, vinldar amst prtrvmdv ',tk filciermses 6,g, solrfvvai.- ut the lu,krolte orth'o'City Jquiv to, pamales �lt riv Ifte S;ofi"wii Hespomdmitsrtnjusit pirt'pvide thi': rtanx,-, and m�egsoicpvt nuatber ol-ilhe sys:ierrii 4t mNs Ir%roslicisid 1,11c, Cily lextwres filet 11to pic1kmcd CAI), NIDS, LERNIS,aiid IF RAIS Yallutian tifilize klicrosoft SQ4. Servel fix a Hacit'live mxl histoinii i sloilage T'he Resl'.w0VILk"111 nuR!sI Lkicuibe the vers'lon ctf M�croswxfi: SQL sali,vicl culrel'uly cornnle'16,11,11Y aviihilable in wi insiallivid and tcslal solutioin �"illioll tvill t V11111ait bev��,,t 41 upon fin 41 CRY of, Lh 11 q [1111 Itn ill Ott 1? 1,11", tt 1`ivt 0 flf,,11441 of fit, t i-irt Ir ,,�I'p,tcifica fiolv�,, tvill /lot int t f fit, t l't III t NO OTHER CHANGES AT THIS TIME All Documents can be obtained by accessing the City of Denton's Materials Management website at: https://www.cit tin This form must be signed and returned with your proposal. Name: Thomas Galbraith Signature: Company: Title: Integrated Computer Systems, Inc. VP of Sales Date: March 9, 2018 Addendum #1 to be returned with Proposal RFP46400- ADDENDUM 41 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-1 The following two (2) pages contain the ICS response for City of Denton Respondent Compliance Matrix. (Ii,ccs COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 City of Denton RFP #6400 Exhibit 3-1: Respondent Compliance Matrix Section Section Header Bidder Response The response Comply indicates the Bidder has read and understands the referenced section of the RFP 3.1 Purpose comply 3.2 Background comply 3.3 PSAP Environment comply Table 3-2 Required interfaces comply Section 3.4 - Project Expectations 3.4 (A) Tested and operational systems comply 3.4 (B) Virtual environment comply 3.4 (C) Software license termination comply 3.4 (D) Software escrow account comply 3.4 (E) Licensing options comply 3.4 (F) Data dictionary comply 3.4 (G) APCO ANS 1. 110. 102015 standard comply' 3.4 (H) LEITSC Record Management System V.2 comply Section 3.5 - System Configuration 3.5 Figure 3-1 Public Safety network diagram 1comply Section 3.6 - Respondent Characteristics 3.6 lRespondent minimum qualifications 1comply 3.6.1 Respondent required experience Comply Section 3.7 - Commitment to Use Case Demonstrations 3.7 Juse Case explanations and demonstrations Camply Section 3.8 - Mandatory Technical Requirements 3.8.1 RFP Exhibit 3 Attachments 1 through 7 1comply 3.9.2 lExplanation of Clarifications and Exceptions Camply Section 3.9- Project Management Methodology 3.90 JProject management methodology 1comply Section 3.10 - Project Communications 3.1 1communications management 1comply Section 3.11 - Implementation Staff 3.11 Proposed implementation staff Camply Section 3.12 - Training 3.12.1 ITraining Guidelines 1comply 3.12.2 ITest and Training Environments ICOMPIY Section 3.13 - System Documentation 3.13 Isystern documentation Comply Section 3.14 - Data Migration 3.14 JData migration and conversion Icomply Section 3.15 - General Maintenance Provisions 3.15 1 Maintenance and support provisions Camply Section 3.16 - System Maintenance and Support 3.16 lWarranty, maintenance, and support Camply Section 3.17 - Failover Solution and File Back-up/File Recover 3.17 IRedundancy and resiliency solution Camply Section 3.18 - Hardware Require ents 3.18 JProvision of hardware and specifications Camply Section 3.19 - General System Requirements 3.19.1 System design Comply 3.19.2 Virtualized Server Environment Comply 3.19.3 Service related to software installation Comply 3.19.4 Standard operating systems and other software Comply 3.19.5 Networking Comply Section 3.20 - Host Server Requirements 3.20.1 JHardware requirements 1comply 3.20.2 lConcurrent system operations ICOMPIY DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Section 3.21 -Application Virtual Server Definition and Requirements 3.21 Ivirtual machine configuration lComply Section 3.22 - End -User Workstation Requirements 3.22.1 Desktop hardware and software Comply 3.22.2 Mobile computer hardware and software Comply 3.22.3 Tablet and smartphone devices Comply Section 3.23 - Performance Requirements 3.23 jPerformance related requirements lComply Section 3.24 - Testing 3.24 jPerformance criteria and test plans lComply Section 3.25 - Functional Acceptance Testing 3.25 IFunctional acceptance testing (FAT) procedures lComply Section 3.26 - Integration Testing 3.26 Vendor shall demonstrate that interfaces are functional Comply Section 3.27 - Initial System Acceptance 3.27 jAgreement of initial system acceptance (ISA) lComply Section 3.28 - Go -Live and 45 Day Reliability Test 3.28 45 day performance test period lComply Section 3.29- Final Acceptance Testing 3.29 IFinal system acceptance lComply Section 3.30 - Ongoing System Performance 3.30 jongoing system performance lComply Section 3.31 - System Performance Profile 3.31 Performance criteria A through F Comply 3.31.1 System response times Comply 3.31.1.1 Transaction maximum response times Comply 3.31.1.2 Transaction times for CAD and MDS Comply 3.31.2 Transaction maximum response times for LERMS and FRMS Comply 3.31.3 lComputer system availability lComply Section 3.32 - Support and Maintenance Requirements 3.32 Basic support for covered applications lComply Section 3.33- Software Errors 3.33 Correction of software malfunctions Comply Section 3.34 - Error Reporting 3.34 jError reporting and classification lComply Section 3.35 - Technical Support Center 3.35 124x7x 365 telephone support and assistance lComply Section 3.36 - Software Malfunction Severity Level Definitions 3.36.1 Severity level 1 definition Comply 3.36.2 Severity level 2 definition Comply 3.36.3 Severity level 3 definition Comply 3.36.4 Severity level 4 definition Comply 3.36.5 Workaround definition Comply Section 3.37 - Escalation 3.37 jEscalation policies and procedures lComply Section 3.38 - Response Time Credits 3.38 Maintenance and response credits lComply Section 3.39 - Confidentiality and Security 3.39 JCJIS Security Policy requirements lComply Section 3.40 - Delays 3.40 Implementation status reporting and alternative procurement Comply Section 3.41- Delivery Failures 3.41 1 Remedies for delivery failure lComply DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-2 The following forth -two (42) pages contain the ICS response for the City of Denton's CAD System Specifications. II11,11 a 11" Ikiii^I G II"'Q, F1 ii" Ikiii^I li�� °I (Ii,ccs COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 System Administration 1 Mandatory System data tables are maintained via graphical user interface (GUI) -based forms Comply ICS Management Console Access to data table administration screens is restricted by operator, role, and 2 Mandatory workstation Comply 3 Mandatory Standard Microsoft (MS) Windows edit features are available when using System Comply Administration forms Access to data system administration utilizes MS Active Directory (AD) network 4 Mandatory management tools Comply ICS's implementation of CJIS security rules allow AD Io ins. Maintenance for system tables allows the following actions: 5 Mandatory Cut Comply 6 Mandatory Paste Comply 7 Mandatory Copy Comply 8 Mandatory Insert Comply 9 Mandatory Delete Comply ICS employs generic import utilities that read csv export files. System data tables can be initially loaded via import of comma -separated values The exported data will need to comply with ICS's minimum 10 Mandatory Comply (CSV) or MS Excel files using agency -created data data requirement. ICS employs Microsoft SQL referential integrity. 11 Mandatory Administration of system tables for all modules of the proposed system can be Comply maintained from multiple authorized workstations Administration of system tables for all modules of the proposed system can be 12 Mandatory maintained securely from remote workstations Comply 13 Mandatory Administration of system tables for all modules of the proposed system can be Comply All c h l nbl, td Con b,n i iinl in, 9 R.hrr: ugh n n liv, �o b npp. maintained secure) from Web -based remote workstations The system provides a network monitoring capability that will send messages to ICS provides tools that our support staff uses to measure 17 Partial Comply or 14 Mandatory agency -defined devices or operator accounts when predefined network problems Alternative different network/database/database server/client workstation are detected metrics. 15 Mandatory The system handles errors and error correction in a consistent manner throughout Comply the application The system displays descriptive messages for data entry issues and system- 16 Mandatory related problems Comply 17 Mandatory IThe system provides editing capabilities for error correction. Comply When errors are encountered within a data entry form, the system automatically 18 Mandatory Comply places the cursor on the field in error and displays a descriptive error message System Table Maintenance The system has the capability to migrate event record data from the current CAD to 19 Mandatory Comply the proposer's CAD system based for a agency defined period of time If current CAD event data is in an ICS approved format 20 Mandatory The system has the capability to migrate premises history data from the current Comply CAD to the Pro oser's CAD system If current CAD premise history is in an ICS approved format The system has the capability to import premises hazard / alert data from the 21 Mandatory current CAD to the Proposer's CAD system Comply If current CAD hazard/alert data is in an ICS approved format System table data can be imported from the current CAD to the Proposer's CAD If the source tables contain the same data elements as the 22 Mandatory system from a standard format(e.g.,CSV MS Excel Comply destination. 23 Mandatory System tables can be updated without requiring a system restart Comply 24 Mandatory System tables can be updated without requiring workstation restart Comply 25 Mandatory System tables can be updated without requiring application log -off / log -in Comply If the source tables contain the same data elements as the 26 Mandatory System table data can be imported from standard format (e.g., MS Excel) files Comply destination. System table data can be exported to standard format files (e.g., CSV, MS Excel) 27 Mandatory that can be used to create a printable listing Comply 28 Mandatory Performing system table maintenance does not degrade system performance Comply 29 Mandatory Table maintenance operations are logged Comply 30 Mandatory Table maintenance logs are searchable retrievable and reportable Comply 31 Mandatory The system utilizes a forms -based user interface for data table maintenance. Comply The system allow system maintenance to be performed using a remote terminal, 32 Mandatory Comply utilizing security features associated with login roles and workstation restrictions The system creates and maintains support data files used in dispatch center operations, including: 33 Mandatory Street closures Comply 34 Mandatory Special equipment files Comply 35 Mandatory Telephone numbers lists Comply 36 Mandatory Notification lists Comply 37 Mandatory Personnel files Comply 38 Mandatory Special skills(e.g.,foreign language, K-9 Comply 39 Mandatory Public agency referral lists (e.g., public utilities Comply 40 Mandator Special resource files Com 41 Mandator Files necessary for unit recommendation omply Archive data The system provides a method to write data associated with CAD events to a non- Partial Comply or Since our database is based on 3NF there has never been a 42 Mandatory production server database i.e. to an archive database Alternative need to archive data. 43 Mandatory CAD event data written to the archive database includes all associated event and Partial Comply or unit data Alternative The system provides a method to write all logs, systems messages, CAD Partial Comply or 44 Mandatory messages to an archive database Alternative An authorized user selects the timeframe for data to be written to the archive Partial Comply or 45 Mandatory database Alternative 46 Mandatory The system provides a method to select the data to be written to the archive Partial Comply or database by time period(e.g.,from / to dates Alternative Partial Comply or 47 Mandatory The system provides a method to validate the data written to the archive database Alternative ICS only purges non -critical information (GPS, NCIC returns, The system provides a method to purge the data from the production database only Partial Comply or 48 Mandatory after the data has been copied to the archive database and verified Alternative etc.). With our optimized database (3rd normal form) retaining �Ihistoryhas never been an issue. Page 1 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 49 Mandatory ®- An authorized user selects the timeframe for data to be purge from the production database III Comply IN ORION I IIIIII These are performed in a scheduled task. 50 Mandatory The system process to purge data from the production database does not require the operator to reference each data set in accessing and removing data. The system will synchronize the data sets of the data to be removed. Comply 51 Mandatory Using archiving and purging functions provided with the system do not result in orphaned data in theproduction data bases Comply 52 Mandatory Archiving and purging data does note affect performance of the production CAD s stem Comply Time Synchronization 53 Mandatory IThe s stem accepts time standard from a master clock device I Comply 54 Mandatory The time standard synchronizes across all CAD databases, workstations, and servers. Comply Date and Time 55 Mandatory System time can be displayed as a 24-hour format. Comply 56 Mandatory System time will auto -adjust for Daylight Saving Time (DST) without impacting system operations Comply 57 Mandatory The date is displayed as YYYYMMDD Comply Dates are stored in YYYYMMDD format but displayed in standard US format MM/DD/YYYY 58 Mandatory The time is displayed as HH:MM:SS Comply 59 Mandatory The date display is configurable by agency Does Not Comply Dates are stored in YYYYMMDD format but displayed in standard US format MM/DD/YYYY 60 Mandator The time display is configurable Does Not ComplyAll times are displayed as local time. 61 Mandator All times are displayed as local time Com I Definable Function Keys 62 Mandatory The system allows the execution of CAD functions using predefined keyboard function keys Comply 63 Mandatory The agency can define the function keys using a system -enabled process through the system administration functions Comply 64 Mandatory The system allows any CAD function to be defined with a function key Comply Operating Environment 65 Mandatory The workstation operating environment is MS Windows 7 or later release Comply 66 Mandatory The system operating environment utilizes standard MS Windows 7 or later functionalities Comply 67 Mandatory The workstation operating environment is MS Windows 10 or later release Comply 68 Mandatory The system operating environment utilizes standard MS Windows 10 functionalities Comply MS Windows functionalities, at a minimum, include: 69 Mandatory Cut Comply 70 Mandatory Copy Comply 71 Mandatory Paste Comply 72 Mandator Cut / co /past; between forms Comply 73 Mandatory Delete Comply 74 Mandatory Sort Comply 75 Mandatory Insert Comply 76 Mandatory Print screen Comply 77 Mandatory Tab through the form fields Comply 78 Mandator Back -tab through the form fields Comply 79 Mandatory Move windows Comply 80 Mandatory Resize windows Comply 81 Mandatory Find Does Not Comply 82 Mandatory Replace Does Not Comply 83 Mandatory Ability to use the numeric keypad for number entry Comply 84 Mandatory Ability to use an external numeric keypad for number entry Comply 85 Mandatory Point and click Comply 86 Mandatory Drag and drop Comply 87 Mandator Drop -down lists Comply 88 Mandatory Vertical scroll bar, when the vertical display is larger than the defined area Comply 89 Mandatory Word wrap,when the horizontal display is larger than the defined area Comply 90 Mandatory Word wrap configured with line breaks between words not within words Comply 91 Mandatory Ability to engage s ell check on narrative fields as selected by an operator Comply 92 Mandatory The server operating environment uses MS Server 2016 or later version Comply 93 Mandatory The proposed system supports virtualization for the server environment Comply 94 Mandatory The proposed system supports virtualization for the storage environment Comply 95 Important The proposed system supports virtualization for the workstation environment Comply 96 Important The database operating environment uses the MS Structured Query Language SQL for database management Comply 97 Mandatory The proposed CAD system availability is 99.999 percent Comply 98 Mandatory The system has the capability to allow users to continue to create, view, and modify event data if the workstation connection to the CAD server is lost (offline) for any reason Comply From a mobile device 99 Mandatory Static table data can be migrated from the current CAD to the Proposer's CAD system Comply If current CAD static table data is in an ICS approved format 100 Mandatory The system network protocol is Transmission Control Protocol (TCP) / Internet Protocol I P Comply 101 Mandatory The system provides a means to perform regular (e.g., daily, weekly) backups Comply 102 Mandatory Backups can be complete or incremental as determined by the agency Comply Backups Include: 103 Mandatory Static data files Comply 104 Mandatory Working data files Comply 105 Mandatory Performing the backup procedure does not degrade system performance Comply 106 Mandatory The system reports on the status of the backup process, if successful or not successful Comply 107 Mandatory The system includes a method to test the viability of the backup on a regular basis e. . month) uarterl Comply Restore to a backupserver and run a CAD test scri t 108 Mandator The s stem has the capability to roll -back to the date of the last backup Comply Page 2 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- 109 Mandatory The system has the capability of point -in -time recovery Comply ICS recommends a VMWare or Hyper-V redundant !1 environment. 110 Mandatory When a failure occurs, the system creates an error log that provides sufficient Comply ICS recommends a VMWare or Hyper-V redundant documentation for the agency to establish the cause of the failure environment. 111 Mandatory Once a failed server has been restored to operational capability, it automatically Comply ICS recommends a VMWare or Hyper-V redundant reconnects with the CAD network without operator intervention environment. 112 Mandatory Once a failed server has been restored to operational capability, the system will Comply ICS recommends a VMWare or Hyper-V redundant send notifications to designated devices and personnel environment. In the event that any disk or other synchronized storage device is out of sync, the 113 Mandatory system automatically synchronizes the deficient storage device without operator Comply All commercial grade Hot Swap RAID arrays perform this intervention and without degrading the system performance function automatically. 114 Mandatory System administrators or supervisors must be notified of failures by alerts or Comply All commercial grade Hot Swap RAID arrays perform this automated messa es function automatically. 115 Mandatory After installation, the vendor notifies the agency as CAD application and module Comply updates are developed and certified to workwith MS Windows and server updates 116 Mandatory The system can replicate data between a minimum of two databases for Comply redundancy Standard Microsoft replication capability 117 Mandatory The system can mirror data to remotely hosted off -site databases Comply Standard Microsoft replication capability 118 Mandatory The system supports redundant servers in hot standby mode to take over operation Comply ICS recommends a VMWare or Hyper-V redundant should primaryservers fail environment. 119 Mandatory The system supports VMware failover Comply 120 Mandatory Redundant servers can be updated and maintained without degradation to primary Comply system operation 121 Mandatory If placed off-line, backup servers come on-line automatically and synchronize Comply without degradation to primary system operation 122 Mandatory The switch to the backup servers is seamless and transparent to workstation Comply operators 123 Mandatory The system delivers a system message to selected workstations (e.g., supervisor, Comply administrator) that primary operations have been switched to the backup system 124 Mandatory The switch from the backup servers to the primary servers is seamless and Comply transparent to workstation operators 125 Mandatory The system operates on backup servers without degradation to services or Comply response time 126 Mandatory The system can be switched between the primary and backup servers on a regular Comply basis and operate on either system indefinite) Network Printers 127 Mandatory CAD workstations will be assigned a default printer Comply 128 Mandatory CAD system printers will be networked and available to all workstations on the Comply network 129 Mandatory When generating a print job, an operator does not have to select a printer, the Comply default printer will be automatically selected 130 Mandatory An operator may select a printer when needed (e.g., plotter to print maps, color Comply printer when printin reports) Printing 131 Mandatory Event data can be printed at any time during an event Comply 132 Mandatory Closed events can be printed Comply 133 Mandatory Event data may be printed to any CAD -configured printer Comply 134 Mandatory Print of event data may be restricted to printing at a designated, secure printer at Does Not Comply the discretion of the agency 135 Mandatory Print of event data may be restricted based on user, role and workstation security Comply The system is capable of generating an event print option that does not contain non- 136 Mandatory public information (e.g., name of caller, caller telephone number, social security Comply We utilize Crystal Reports and a Data Dictionary driven report number SSN writer. 137 Mandatory When an item is submitted for printing, a confirmation message is returned to the Comply workstation initiating the print request when completed Provided by the operating system Print transactions (including print screen) are recorded in the transaction / audit log 138 Mandatory and include the operator identification (ID) and workstation ID initiating the print Does Not Comply function System Security 139 Mandatory System access can be controlled by an authorized user / system administrator Comply 140 Mandatory System access policies are implemented using MS Active Director AD Comply 141 Mandatory System access can be controlled by workstation Comply 142 Mandatory Agency system administrators are capable of adding and removing devices (e.g., Comply workstations printers) to / from the system The proposed system meets applicable Criminal Justice Information Services 143 Mandatory Division (CJIS) requirements, described in the Criminal Justice Information Comply Version 5.6, dated 6/5/2017 (CJISD-ITS-DOC-08140-5.6) Services Security Policy, version 5.4, dated 10/06/2015 (CJISD-ITS-DOC-08140- 5.4) and updated versions approved by U.S. Department of Justice The system provides the ability to protect Health Insurance Portability and 144 Mandatory Accountability Act (HIPAA) information from view or access on unauthorized Comply monitors or in unsecured reports 145 Mandatory The system utilizes MS AD for user login coordination. Comply 146 Mandatory The system is capable of incorporating multiple MS ADs of the participating Comply agencies for user to -in coordination and network management. 147 Mandatory The system supports multi -level security features Comply 148 Mandatory Access to proposed system functions can be granted / restricted by authorized Comply users system administrator 149 Mandatory Access to proposed system functions can be granted / restricted per workstation Comply 150 Mandatory Access to proposed system functions can be granted / restricted per individual Comply 151 Mandator The system logs each log -in attempt, whether successful or not successful Comply 152 Mandatory Security authorizations can be assigned by individuals and by groups Comply Page 3 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- 153 Mandatory An operator can be associated with multiple security groups Comply 154 Mandatory All system and operator accounts are security / password -protected Comply 155 Mandatory All operator accounts are required to have a unique ID Comply 156 Mandatory All passwords are stored in encrypted form Comply 157 Mandatory The system allows operators to change their own passwords Comply 158 Mandatory The system can require operators to change their passwords at regular intervals, Comply which are determined by the agency 159 Mandatory The system is configured with a single operator security table across all modules Comply 160 Mandatory Operator accounts and passwords are synchronized across all system modules Comply 161 Mandatory The system provides single sign on capability across all system vendor applications Comply Individual accounts and passwords for the system are controlled by the agency, 162 Mandatory where operator IDs, passwords, and security accounts can be created, modified, Comply and deleted by an authorized agency operator The system must provide a customer -configurable password management system. 163 Mandatory Passwords may be configured for expiration, minimum length, character types, and Comply numbers 164 Mandatory System data access rules allow each user agency to define agency -specific Comply security parameters 165 Mandatory The system provides the ability to log all database transactions and track by Comply operator ID, workstation ID, date / time, and transaction description 166 Mandatory There are no default accounts configured in the system Comply 167 Mandatory There are no hidden or "backdoor" accounts configured in the system Comply 168 Mandatory Each vendor access account must be disclosed to the agency. Comply 169 Mandatory Security for each account has a lock -out provision that will lock -out access to an Comply account after an agency -defined number of unsuccessful log -in attempts 170 Mandatory An account that has been locked -out may be reset by an operator with the Comply appropriate security setting 171 Mandatory The system provides a configurable screen saver with password protection for Comply desktop and wireless devices 172 Mandatory The individual agency maintains all security aspects of the system, without reliance Comply on the vendor to pe orm security functions 173 Mandatory The system supports remote maintenance by the vendor Comply 174 Mandatory The system supports remote maintenance by the city Comply 175 Mandatory The application is compatible with anti -virus software for workstations and servers Comply 176 Mandatory The workstation software operates with anti -virus software without conflict or Comply performance degradation The operator is prevented from logging off when the operator has sole responsibility Partial Comply or 177 Important for events or units that will not be handled on log -off. A system message will be Alternative generated. The user is notified at log out time of unsaved events An operator (#2) can log in to an active workstation without requiring the current operator (#1) to perform the log -off function; the system will automatically log -off the 178 Important current operator (#1). The system does not require events or resources to be Comply transferred to a different dispatcher during the log -in process (e.g., a change ,operator function). Disaster Recovery (DR) Site 179 Mandatory The system supports regular DR failover tests, switching operations from the Comply primary to the DR site 180 Mandatory The DR system can be set up at a location remote from the primary public safety Comply answering point PSAP 181 Mandatory The DR system can be operated and maintained from a remote location Comply 182 Mandatory The DR system functions as a hot standby DR site Comply Transactional publication in a peer -to -peer topology 183 Mandatory Switching operations to the DR facility can be performed by an authorized user Comply Transactional publication in a peer -to -peer topology 184 Mandatory Switching operations from the DR facility to the primary facility can be performed by Comply ICS recommends Microsoft SQL Transactional publication in a an authorized user peer -to -peer topology The system at the DR facility can be switched to run as the primary CAD system 185 Mandatory provider, with the workstations at the failover facility and primary facility operating Comply ICS recommends Microsoft SQL Transactional publication in a as live CAD workstations peer -to -peer topology 186 Mandatory The workstations at the DR facility can be configured to operate on the primary Comply ICS recommends Microsoft SQL Transactional publication in a system as additional workstations peer -to -peer topology 187 Mandatory The DR failover does not require system shutdown and restart Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 188 Mandatory Events active prior to the DR failover are available as active events after the Comply ICS recommends Microsoft SQL Transactional publication in a failover activation with no loss of data peer -to -peer topology 189 Mandatory Event numbering can continue in sequence after the failover Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 190 Mandatory Event numbering can be manually set after the failover by an authorized user Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 191 Mandatory Switching operations from the DR site to the primary site does not require a system Comply ICS recommends Microsoft SQL Transactional publication in a shutdown and restart peer -to -peer topology 192 Mandatory The restoration process in moving operations from the DR to the primary site can The Comply ICS recommends Microsoft SQL Transactional publication in a performed off-line peer -to -peer topology 193 Mandatory If connection is lost to the DR site, the system sends a notification message to Comply ICS recommends Microsoft SQL Transactional publication in a agency -designated positions and send an email to agency -designated recipients peer -to -peer topology Off -site redundant servers 194 Mandatory The system is capable of mirroring data between a minimum of two databases for Comply ICS recommends Microsoft SQL Transactional publication in a redundant peer -to -peer topology 195 Mandatory The system is capable of mirroring data to remotely hosted (off -site) databases Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 196 Mandatory The system supports redundant servers in hot standby mode to take over operation Comply ICS recommends Microsoft SQL Transactional publication in a should primary servers fail peer -to -peer topology 197 Mandatory The redundant servers can be updated and maintained without degradation to Comply ICS recommends Microsoft SQL Transactional publication in a primary system o eration peer -to -peer topology Page 4 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® Mandatory If placed off-line, the back-up servers will come on-line automatically and Comply ICS recommends Microsoft SQL Transactional publicatiolina s nchronize without de radation to rimar s stem o eration eer-to- eer topologyMandatory The switch to the backup servers will be seamless and transparent to the Comply ICS recommends Microsoft SQL Transactional publicatio workstation operators peer -to -peer topology The system will deliver a system message to selected workstations (e.g., 200 Mandatory supervisor, administrator) that primary operations have been switched to the Comply ICS recommends Microsoft SQL Transactional publication in a backup s stem peer -to -peer topology 201 Mandatory Vendor will describe how the system will function when system server is offline Comply With trnsactional publication both main and DR servers would have to o down for the s stem to not be functional. Off -site failover facility 202 Mandatory The fail -over system can be set up at a location remote from the primary PSAP Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 203 Mandatory The fail -over system can be operated and maintained from remote location Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 204 Mandatory Switch of operations to the fail -over facility can be performed by the Agency Comply ICS recommends Microsoft SQL Transactional publication in a peer -to -peer topology 205 Mandatory Switch of operations from the fail -over facility to the primary facility can be Comply ICS recommends Microsoft SQL Transactional publication in a performed by the either Agency peer -to -peer topology The server at the fail -over facility can be switched to run as the primary server and 206 Mandatory the workstations at the fail -over facility and the primary facility can operate as live Comply ICS recommends Microsoft SQL Transactional publication in a CAD workstations peer -to -peer topology 207 Mandatory The workstation at the backup facility can be configured to operate on the primary Comply ICS recommends Microsoft SQL Transactional publication in a system as additional workstations peer -to -peer topology 208 Mandatory If connection is lost to the recovery site, the system will send a notification message Comply to Agency designated positions and send email to Agency designated recipients Data Warehouse DW Capability 209 Mandatory The system maintains a separate external database outside the CAD network; Comply secure, but accessible to CAD users and authorized non -CAD external users Publisher subscriber replication 210 Mandatory The system supports writing CAD record data to the DW automatically, real-time, Comply as entered in the CAD system 211 Mandatory The system provides a method to write the final version of the CAD record data to Comply the DW on event closure 212 Mandatory The DW stores all data associated with the event record (e.g., event, unit, remarks) Comply 213 Mandatory The system supports DW security that allows view -only rights to the data Comply 214 Mandatory All external CAD data inquiries can be directed to the DW Comply 215 Mandatory The DW platform and storage utilize commercial off -the -shelf (COTS) applications Comply 216 Mandatory The DW platform and storage utilize Microsoft SQL Server as the database Comply mana ement s stem 217 Mandatory The DW supports automatic requests for data from external, previously -approved Comply applications The DW supports record- and field -based security to restrict viewing of records and fields based on the assigned role, discipline, and jurisdiction at login (e.g., the DW 218 Mandatory security features allow data related to a Law Enforcement jurisdiction to be Comply accessible only to operators that log in to the DW with that role and department clearly defined Public Access Portal 219 Mandatory The system can export data to an external database used as a publicly accessible Comply ICS provides multiple data exports (XML, text, web -services, web -based portal etc. 220 Mandatory Data exported to the public access facility is at intervals determined by the agency Comply ICS provides multiple data exports (XML, text, web -services, etc. 221 Mandatory The data set exported to the public access facility is determined by the agency Comply A simple configuration change will alow the agency to specify desired data items. Remote Access Workstations 222 Mandatory The system supports access to the CAD system from workstations that are not Comply directly connected to the CAD network via Microsoft Remote Desktop Web Access 223 Mandatory The system supports a time-out feature for remote workstations that are inactive for Comply an agency -defined time period via Microsoft Remote Desktop Web Access 224 Mandatory The system allows access from a remote workstation through the use of web -based Comply protocols via Microsoft Remote Desktop Web Access 225 Mandatory The system is capable of configuring remote status monitor -only workstations Comply via Microsoft Remote Desktop Web Access 226 Mandatory Remote status monitor -only workstations may be excluded from the time-out Comply feature via Microsoft Remote Desktop Web Access 227 Mandatory System access from a remote workstation does not require a dedicated circuit, Comply unless required to c mply with CJIS via Microsoft Remote Desktop Web Access 228 Mandatory Remote access is restricted to those authorized through the system security Comply function and secured passwords(e.g.,dual-factor authentication via Microsoft Remote Desktop Web Access 229 Mandatory System access from a remote workstation will support Advanced Encryption Comply Standard (AES) without degrading system throughput SSL TLS 1.0 230 Mandatory The vendor will list equipment required to establish secure remote workstations Comply Microsoft RIDS CAL and Windows Server CAL are required for each user. f 231 Mandatory Remote access capability includes the ability to perform system support functions Comply via Microsoft Remote DesktopWeb Access 232 Mandatory Remote workstation access to the CAD system complies with CJIS, State and city Comply security re uirements via Microsoft Remote Desktop Web Access Remote workstations can perform the following functions: 233 Mandatory Event inquiry Comply via Microsoft Remote Desktop Web Access 234 Mandatory Event status Comply via Microsoft Remote Desktop Web Access 235 Mandatory Unit status Comply via Microsoft Remote Desktop Web Access 236 Mandatory Update an active event Comply via Microsoft Remote Desktop Web Access 237 Mandatory Administrative updates (e.g., updating shift -based roll call information Comply via Microsoft Remote Desktop Web Access 238 Mandatory Server administration Comply via Microsoft Remote Desktop Web Access 239 Mandator Call entr and elf -dispatch e. ., walk-ins to the station desk clerk Com via Microsoft Remote DesktopWeb Access 240 Mandator Execute and rint reports Com via Microsoft Remote Desktop Web Access Transaction Logging (Audit Log) Page 5 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ON The system logs each transaction, and includes: 241 Mandator Date and time YYYYMMDD/HH:MM:SS Comply 242 Mandator O erator ID Com 243 Mandator Workstation ID Comply 244 Mandatory Unit ID Comply 245 Mandatory Transaction Comply Login attempts are logged. There are never unsuccessful 246 Mandatory Each transaction is logged, whether it was successful or not successful Comply transactions due to the comprhensive security system disallowing access on the front end. 247 Mandatory Retention time for the system transaction logs is defined by the agency Comply Retention time frame jobs are customized by agency System transaction logs can be searched and retrieved by any parameter stored 248 Mandatory with the transaction Comply 249 Mandatory System transaction logs can be sorted by any parameter stored with the transaction Comply 250 Mandatory System transaction logs are not overwritten Comply 251 Mandatory The system maintains transaction logs for each transaction across all modules Comply Viewing of events is recorded in the audit log and includes the operator ID and 252 Mandatory workstation ID from which the event is viewed Comply 253 Mandatory Executing the historic playback feature is recorded in the audit log and includes the Comply operator ID and workstation ID initiating the playback function The system allows the agency to specify and toggle on / off the types of All transactions are logged because no one can predict 254 Mandatory transactions that are recorded in the transaction logComply potential misuse of the system CAD System Functionality Alias Names for CAD Functions 255 Mandatory IThe system supports the creation of alias names for CAD commands Comply 256 Mandatory IThe command alias names are maintained by the agency Comply When a CAD command is referenced in an inquiry or report, the search feature will 257 Mandatory Comply select records that include the alias of the referenced CAD command as well Command Line 258 Mandatory The system supports CAD function processing from a command line. Comply 259 Mandatory Commands entered on the command line are stored and available for reuse. Comply 260 Mandatory An operator may use the backspace, delete, or arrow key functions to edit Comply commands from the command line. 261 Mandatory Command line processing supports positional command parameters Comply 262 Mandatory Command line processing supports parameter processing using field identifiers Comply 263 Mandatory The order of parameters on the command line is customizable by the agency Does Not Comply Command parameters can be entered in any order. For instance, a command to 264 Mandatory Does Not Comply update the status of unit 1A11 could be entered in as 1A11 EN or EN 1A11 265 Mandatory The command line has "word wrap" capability Comply The system provides a guided command line entry experience that prompts an 266 Mandatory Does Not Comply operator for the next required parameter as command line typing progresses 267 Mandatory The guided command line entry experience may be toggled on / off by an operator Does Not Comply 268 Mandatory The system allows unlimited characters when entering remarks from the command Comply line 269 Mandatory The system allows multiple command lines to be active simultaneous) Comply Two - CAD and Ma The system has the ability to continually enter comments / remarks into a call 270 Mandatory Comply without requiring the user to enter the command each time (i.e. during a chase) Form Field Event Data Entry 271 Mandatory The system supports function processing from a predefined event entry form Comply 272 Mandatory The system supports event operations from multiple work areas on a single screen Comply 273 Mandatory The system supports event operations from multiple work areas on a single screen Comply simultaneous) The functions processing in a work area do not impact function processing in other 274 Mandatory work areas Comply 275 Mandatory An operator can move from field to field using tab (to the right and down) and back- Comply tab to the left and u The order of the form fields can be moved to align with an agency's standard 276 Mandatory operating rocedure SOP for caller interviews Does Not Comply 277 Mandatory The system supports re -fill fields in appropriate re -formatted screens Comply The order of the tab function movement from field to field can be defined by the 278 Mandatory agency Comply "Go to" allows the operator to ump to sections of the form The system allows the use of a function key to direct the focus of entry to the field 279 Mandatory determined by the function key (e.g., ALT L to direct the focus of entry to the Comply Location field) "Go to" allows the operator to jump to sections of the form 280 Mandatory Data entry form fields that are mandatory are clearly marked Comply 281 Important The system has the ability to distinguish between system mandatory data entry Comply fields and those fields required by agency SOP 282 Mandatory The system allows the agency to select fields for mandatory entry Does Not Comply 283 Mandatory The form cannot be processed until all mandatory fields are entered Comply 284 Mandatory An operator can enter data into any field in any field order Comply 285 Mandatory An operator may enter an unlimited amount of comments to each event Comply 286 Mandatory The comment field accepts free form text using word wrap to handle comments that Comply do not fit on a single line All comments added to an event record are date/ time -stamped and with the 287 Mandatory operator's ID and workstation Comply 288 Mandatory IThe event entry form can be configured by an authorized user Does Not Comply Messaging — General 289 Mandator All messa es are Io ed and available for review and inquiry CompIv 290 Mandator Lo ed messa es are searchable and retrievable by any field Comply Page 6 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Film", oil M III III The messaging component supports: Creating free -form messages Displaying messages via a single command Audible and visual signaling of received messages Forward, reply to, and delete messages Priority messages 298 Mandatory The messaging component allows messages to be routed to any system printer Comply 299 Mandatory The system can differentiate between CAD system messages and messages Comply returned from the message switch / National Crime Information Center (NCIC) 300 Mandatory Messages can be added to an incident history Comply 301 Mandatory Messages can be generated from the command line Comply 302 Mandatory Attachments can be added to messages Comply 303 Mandatory Messages can be sent from a single workstation to all other workstations and Comply mobile devices 304 Mandatory The system can send automatic email event notifications using email lists based on Comply agency, location and event type Response tans can accomplish this 305 Mandatory The system can send automatic text event notifications using lists based on Comply agency, location, and event type Response tans can accomplish this 306 Mandatory Messages can be sent and received by any addressable parameter (e.g., personnel Comply name user ID unit ID 307 Mandatory The system can send Short Message Service (SMS) and Multimedia Messaging Partial Comply or SMS but not MMS Service (MMS) messages to 10-digit "non -carrier specific" phone numbers Alternative The system sends a message to user -definable social networking websites. This 308 Mandatory message will simultaneously be logged in the event history. This function can be Does Not Comply restricted by role user ID and workstation. 309 Important The system allows the agency to send a message to a social networking website Comply and restrict by user ID 310 Mandatory The system supports the creation of groups for messaging and status changes Comply Messages can be sent to predefined groups (e.g., dispatchers, supervisors, CAD 311 Mandatory support, dispatcher workstations, mobile data devices, agency, hazmat group, fire Comply chiefs),as determined by agency 312 Mandatory An operator can select the message group used in sending email / text messages Comply related to an event unit and notification activity The system supports the creation of dynamic messaging groups (i.e., when users 313 Mandatory log in, the system determines what groups they are members of, based on rules Comply that are managed by the system administrator 314 Mandatory The system supports the ability to send recurring messages. Messages can be Does Not Comply defined for sending a prescribed number of times per hour, day, week, or month The system includes the following parameters with stored messages: 315 Mandatory Sender identified by user ID workstation ID and unit ID Comply 316 Mandatory Intended receiver identified by user ID workstation ID and unit ID Comply 317 Mandatory Date / time sent Comply 318 Mandatory Date time viewed Comply 319 Mandatory Messages are displayed in a separate area dedicated to messaging Comply 320 Mandatory Messages, both sent and received, are displayed using the word wrap feature Comply without word break 321 Mandatory Receipt of messages does not interfere with CAD functions (e.g., call taking, Comply dispatching) 322 Mandator Pop-up messages do not cover the active work area Comply 323 Mandatory An operator is notified of the receipt of a message with an audible (optional Partial Comply or through system confi uration) and visual alert. Alternative Visual notification only 324 Mandatory Messages can be designated as urgent by the message sender. Comply 325 Mandatory Messages can be designated as urgent by the system when the message Comply contains a re-established keyword e.gun, knife). NCIC messages are scanned for keywords 326 Mandatory Messages can be designated as urgent by the system when the message Comply contains a re-established phrase(e.g.,threatened police). NCIC messages are scanned for keywords 327 Mandatory A message can be designated as urgent, which will enable that message to be Comply placed at the top of a message queue for a particular workstation. 328 Mandatory The message notification alert can be defined by the agency. Comply NCIC messages are scanned for keywords The system allows all unread messages associated with a workstation to be 329 Mandatory deleted using a single command. The deletion of a message does not remove Comply the log entry. 330 Mandatory The system supports a central address book for storing contacts, businesses, Comply and numbers to be used to address messages and look up information. 331 Mandatory The system allows for the creation of multiple address books. Comply 332 Mandatory The system can restrict edit and access to the address book features based on Comply security associated with an operator ID. via Microsoft folder permissions 333 Mandatory The system supports the creation of custom fields for address book entries. Comply All documents are maintained/searched using our Document Locator product. 334 Mandatory The system supports searching address books from a form and command line. Comply Form 335 Mandator The system supports key word searching for address book entries. Comply 336 Mandatory The system supports attaching documents and hyperlinks to address book entries. Comply Messaging - CAD 7 Mandator Messa es can be sent and received between CAD workstations. Comply8 Mandatory Messages can be sent and received between a CAD workstation and remoteComply 7339 workstations. Mandatory Messages can be sent and received between a CAD workstation and web -based Comply workstations. Page 7 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII Messages can be sent between a CAD workstation and a group of workstations 340 Mandatory (e.g., call takers, dispatchers, Station B . Comply 341 Mandatory Messages can be sent and received between a CAD workstation and any system Comply mobile device. Messages can be sent and received between a specific CAD workstation and a 342 Mandatory specific system mobile device. Comply 343 Mandatory Messages can be sent and received between a CAD workstation and a group of Comply mobile devices. Messaging - System 344 Mandatory System messages originate from the application as the result of a system function Comply or notification of an error message. 345 Mandatory System messages are in plain English. Comply System messages can be directed to a specific operator or workstation group (e.g., Partial Comply or System generated non -fatal error messages are logged for 346 Mandatory call takers dispatch rsStation B). Alternative future analysis. ICS proceses these as needed. Partial Comply or 347 Mandatory System messages can be classified by the agency as urgent or normal. Alternative Pre -defined 348 Mandatory System messages classified as normal system messages do not interrupt operator Comply operations. Normal system messages appear in the msg window as an System messages classified as normal system messages may require Partial Comply or FYI message. They do not require acknowledment. Typically 349 Mandatory acknowledgement from an operator as defined by the agency. Alternative they are feedback messages "Unit status changed to Arrived", etc. System messages classified as urgent may require acknowledgement from an 350 Mandatory operator before continuing operations (e.g., officer in need of assistance, as defined Does Not Comply by the agency). All urgent messages require acknowledgment. 351 Mandatory System messages or notifications can be sent to system administrators using email Does Not Comply and SMS as determined by the agency. 352 Mandatory IThe system creates messages that may be delivered upon log -in. Comply The system creates and maintains automatic reminders of scheduled activities: 353 Mandatory Daily Partial Comply or Alternative We have a scheduled calls module. 354 Mandatory Weekly Comply 355 Mandatory Monthly Comply 356 Mandatory Annually Comply 357 Mandatory Multiple activities or reminders per time slot Comply Partial Comply or 358 Mandatory System reminders can be sent to individuals, groups, and all Alternative Scheduled calls appear in the pending call queue Personnel Data Record The system stores and tracks user, operational, and field personnel associated with 359 Important the CAD system. Comply 360 Important The system associates CAD system access and operational security rights with the Comply personnel record. At a minimum, the following data is associated with the personnel record: 361 Important Employee ID Comply 362 Important Unit ID Comply 363 Important Home address Comply 364 Important Telephone number Comply 365 Important Emergency contact information Comply 366 Important Standard assignment Comply 367 Important Current assignment Comply 368 Important Special skills Comply CAD functional security information (e.g., password history, allowed functions, 369 Important allowed module access). Comply 370 Important Medical condition Y / N Comply 371 Important Blood type(authorized-only viewing) Comply 372 Important Personnel data records are searchable from all CAD workstations (e.g., rolodex) Comply based on the security of the user. The system has the ability to create a one-way interface with the city's Personnel Partial Comply or 373 Important Tracking and Payroll system for a pull of selected personnel data from the Alternative ICS has numerous APIs that provide importing and exporting Personnel Trackin system to the CAD personnel table. ca abilities Premises - Display and Storage of Premises Hazards, Alerts, and Histories 374 Mandatory Upon location validation, the system automatically checks for premises history, Comply hazards and alerts. The system will base the inquiry on: 375 Mandatory An exact match of the location Comply 376 Mandatory Type of premises data Comply Distance parameter established by the agency between the location of the event 377 Mandatory and the location of the premises data (e.g., 1000-foot search for police premise, Comply 500-foot search for inoperable hydrants, 1500-foot search for street closures) Alert searches are by radius in user -defined feet. 378 Mandatory Distance parameter established is ad ustable by the agency Comply When information is associated with a displayed location, the system will: Create an audible (optional using system configuration) and visual alert to the Partial Comply or 379 Mandatory operator, as defined by the agency Alternative Visual only 380 Mandatory Create a linkto the premises information Comply 381 Mandatory Alerts can be designated as urgent. Comply Alerts can be designated as urgent by the system when the premises Partial Comply or 382 Mandatory information contains a re-established keyword (e.g., gun, knife). Alternative Alerts are color coded by severity 383 Mandatory Alerts can be designated as urgent by the system when the premises Partial Comply or information contains a re-established phrase(e.g.,threatened police). Alternative Alerts are color coded by severity When an urgent message is associated with an event record, the message will 384 Mandatory display as the CAD event is viewed. Comply 385 Mandatory The system visually differentiates the premises notification between "in the area Comply of match and an exact location match. "close to" this address An event does not have to be created to access premises information 386 Mandatory Comply associated with a location. Page 8 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 387 Mandatory The premises information ®- is available to the mobile device. Comply III IN ORION I IIIIII 388 The premises information displays in a new work area. The display of the Mandatory premises information does not replace the form which the display command was initiated. Comply 389 Mandatory The premises information will display on the rip -and -run sheet. Comply 390 Mandatory The agency can select what premises information displays on the rip -and -run sheet. Comply Premises information can be entered, stored, retrieved and displayed by: 391 Mandatory Civic address Comply 392 Mandatory Intersection Comply 393 Mandatory Apartment complex Comply 393 Mandatory Single block range Comply 394 Mandatory Multiple block range Comply 394 Mandatory Common place or business name Comply 396 Mandatory Building number Comply 398 Mandatory Individual apartments Comply 399 Mandator Agency -defined radius from the specified location Comply 400 Mandator Ma of on Comply 401 Mandator Street se ment Comply 402 Mandatory Contact name Comply 403 Mandatory Contact telephone number Comply Premises information displayed includes: Comply For history associated with the location: 404 Mandatory Event number Comply 405 Mandatory Event type code Comply 406 Mandatory Date / time of event Comply 407 Mandator Location when displayed with radius Comply 408 Mandatory Disposition Comply 409 Mandatory Hyperlink to the event record Comply For alerts and hazards associated with the location: 410 Mandator Date / time of entry Comply 411 Mandatory ID of person entering the alert entry Comply 412 Mandatory Message Comply 413 Mandatory Expiration date / time Comply 414 Mandatory File attachment Comply 415 Mandatory Automated external defibrillator(Al location Comply 416 Mandatory Weapons on the property Comply 417 Mandatory Gate codes Comply 418 Mandatory Key holder / contact information Comply 419 Mandatory The system will record in the event record when an operator views the premise data. Does Not Comply 420 Mandatory The agency can determine the timeframe of how far back the system will search for premises history, by device (a portable device time frame can be different than the timeframe of workstations). Partial Comply or Alternative History is ordered chronologically descending 421 Mandatory Premises history, hazards, and alerts are available for display for mobile users. Comply 422 Mandatory The system associates files of pre -plan information (e.g., building plan, store numbers, contact information) to Common Place via hyperlink or other methods of association. Comply 423 Mandatory The pre -plan files are available to the operator with a minimum number of mouse clicks. Comply 423 Mandatory Premises hazards and alert information can be entered remotely by agency. Comply 425 Mandatory IlPremises hazards and alert information can be maintained by agency. Comply Premises hazards and alert information can be restricted to display by: 426 Mandatory Agency Does Not Comply 427 Mandatory For all agencies Does Not Comply 428 Mandatory User groups Comply 429 Mandatory User ID Comply 430 Mandatory Role Comply 431 Mandatory Agency Does Not Comply 432 Mandatory Discipline Does Not Comply 433 434 Mandatory Mandatory Viewing device The creation of premises records is by authorized users only. Comply Comply 435 Mandatory The system captures and maintains premises information in user -defined categories or types. Comply 436 Mandatory The system defines criteria for automatic premises information purges. Comply No need to purge because we track prior tenants. 437 Mandatory The system activates or deactivates the automatic premises purge feature as determined by an a enc . Comply 438 Mandatory The system defines valid date ranges for time -limited premises information at a given location (e.g., information valid between <start date, and <end date>). Comply The following maintenance functions can be utilized with stored hazards and alerts: 439 Mandatory I Add Com 440 Mandator Modif Com 441 Mandatory I Delete Comply Information will include: 442 Mandatory Hazard, alert, history narrative Comply 443 Mandatory Links to attached files (e.g., photographs, hazard substance lists Comply 444 Mandatory Location Comply 445 Mandatory ID of person authorizing the information Comply 445 Mandatory ID of person entering the information Comply 446 Mandatory Date and time when entered Comply 448 Mandatory Expiration date and time Comply 449 Mandatory Date and time range of a time limited premises information Comply We track tenants by move -in and move -out dates at the same address Page 9 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 7"IT he system is capabe of sending a notification message to designated system accounts across all agencies when a hazard or alert is added and changed at the Does Not Comply discretion of the a enc The system is capable of tracking when a hazard or alert is about to expire for Mandatoryinclusion in a report. The agency can define the timeframe for the notification e. message. Comply Premises history is automatically created and associated with a location on event 452 Mandatory entry with a verified location. Comply 453 Mandatory The premises history record is available for viewing by an operator on location Comply verification. At a minimum, the following data is included with premises history: 454 Mandatory Incident number CompIv 455 Mandatory Event type code Comply 456 Mandatory Caller name and contact information Com 457 Mandatory Date and time Com 458 Mandatory Disposition Comply 459 Mandatory Hyperlink to the full event description Comply CAD Clients All CAD functions can be performed from a single workstations / device (e.g., 460 Mandatory mapping does not require a separate workstation/device)Comply 461 Mandatory The functions of the CAD Clients (e.g., event processing, mapping) can be Comply controlled with a single set of keyboard and mouse. The system supports the ability for each CAD client to be configured with multiple 462 Mandatory digital display monitors up to five. Comply 463 Mandatory The system supports the monitors being positioned in either landscape or portrait Comply orientation. 464 Mandatory The system supports high -resolution display. Comply 465 Mandatory The CAD mapping component runs on the same client as the CAD application Comply client software. 466 Mandatory An operator can move between the displays via keystrokes or utilizing the mouse. Comply Using the mouse or windows key 467 Mandatory An operator can view more incidents or vehicles than will fit on a single window Comply using a scroll bar. The functions can be separated as follows: 468 Mandatory Map display Comply 469 Mandatory Status windows (e.g., pendingevents active events unit status Comply 470 Mandatory Interactive event information display and data entry Comply The functionality of the CAD client (e.g., dispatching, administrative, training) is 471 Mandatory configurable by the agency system administrator, as needed. Comply 472 Mandatory Changing the default CAD client configuration is restricted to the agency system Comply administrator. Cosmetic changes can be made to the workstation look and feel (e.g., font, window 473 Mandatory location colors) by the user. Comply 474 Mandatory Configurations are saved by user profile to enable the stored look and feel to be Comply resented to the user upon login. 475 Mandatory Clients can be rebooted without affecting the system or other clients. Comply 476 Mandatory A client can be configured as a single function client(e.g.,call taker). Comply 477 Mandatory A client can be configured for multiple functions (e.g., call taker and dispatcher). Comply While working as a combined function client, an operator is not required to change 478 Mandatory client function when alternating between call taker and dispatcher operations (e.g., Comply call taker and dispatcher entry forms, status windows, functions). 479 Mandatory A client can be configured with a limited span of control (e.g., control events and Comply units for a single precinct agency). A client can be configured with a span of control that encompasses multiple 480 Mandatory agencies, but not n cessarily all agencies. Comply 481 Mandatory A client can be configured without a limitation(e.g.,city-wide responsibility). Comply 482 Mandatory clients can be configured with overlapping event responsibility. Comply 483 Mandatory clients can be configured with overlapping unit responsibility. Comply The system allows a client configuration to be associated with an operator profile 484 Mandatory and saved. When an operator successfully logs in to a client, the saved Comply configuration will be implemented, as appropriate. 485 Mandatory Status monitors associated with a client display events and units within the Comply established clients an of control. 486 Mandatory Status monitors may be configured independently from a CAD client. Comply 487 Mandatory Status monitors may be configured to display events and units related to a specific Comply station. A client span of control can be changed without an application restart or disruption 488 Mandatory Ito other operators. Comply 489 Important At least one client must be logged in to the application as long as the application is Comply active. CAD Client GroUPS The system can define groups of clients to enable effective communications (e.g., 490 Mandatory Comply messages may be sent to all dispatchers using a single command). 491 Mandatory CAD Client groups can be predefined or created as needed. Not Answered CAD Client groups can be comprised of the following types: Comply 492 Mandatory CAD PSAP client: Comply 493 Mandatory Call taker Comply 494 Mandatory Dispatcher Comply 495 Mandatory Supervisor Comply 496 Mandatory NCIC inquiry information station Comply 497 Mandatory Administrative Comply 498 Mandatory Mobile Data devices(e.g.,laptops, tablets smarthones Comply 499 Mandator Remote workstations Com 500 Mandator Mixture oft es Com Event Creation 501 Mandatory The system automatically transfers call and caller information, when available, from Comply the customer premise equipment CPE). Page 10 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- 502 Mandatory The system displays automatic number identification (ANI) / automatic location Comply identification (ALI) information on the same screen as the incident information The interface from CAD to the CPE is compliant with the most recently approved 503 Mandatory National Emergency Number Association (NENA) i3 standards document (e.g., Comply NENA Technical Standards Document STA-010, Detailed Functional and Interface Standards for the NENA i3 Solution). 504 Mandatory The system accepts, processes, and saves alternative media data (e.g., video, text, Comply audio) as data with which to process an event. Attachments of any format can be saved with the event 505 Mandatory The system transfers Wireless Phase I and Phase II data to the CAD entry form. Comply 506 Mandatory The system can initiate event creation from a click on the map, using the location Comply selected with the map click as the location of the event. 507 Mandatory The system can initiate event creation from the command line. Comply 508 Mandatory The system can initiate event creation using a form provided with the system. Comply 509 Mandatory The system can initiate event creation as a result of issuing a move up / cover Comply 510 Mandatory The system can initiate event creation from the mobile device. Comply When an event is created with no units assigned, the event is placed in the pending 511 Mandatory queue. It's position in the queue is determined by agency configurable parameters Comply (e.g., priority, date / time When an event is created with a unit or units assigned, for example from the field 512 Mandatory as a result of a traffic stop, the event is placed in the active incident. It's position in Comply the queue is determined by agency configurable parameters. 513 Mandatory The ability to create an event from the field is controlled by agency system Comply administration. 514 Mandatory Rebids of wireless caller location can be initiated by an operator without creating a Comply new CAD event. 515 Mandatory The system provides a visual and audible (optional using system configuration) Partial Comply or notification when a 9-1-1 call arrives at a workstation for call entry. Alternative visual 516 Mandatory The visual and audible alert of an incoming 9-1-1 call at the workstation will occur Comply when an operator is performing call entry activities with another caller. 517 Mandatory Location changes as a result of rebids update the CAD map display to the new Comply location the event location is not automatically updated. 518 Mandatory The system stores all location changes resulting from wireless rebids with the event Comply history. When location changes occur as a result of a wireless caller rebid, the changes are 519 Mandatory captured by the CAD system in the event history. The location of the event is not Comply changed. The system prompts the operator to whether or not to update the event location. 520 Mandatory Location verification can be performed on the return of the rebid at the discretion of Comply the operator. 521 Mandatory The system transfers location data to the CAD map. Comply 522 Mandatory The system auto -fills appropriate event entry form fields from the CPE / 9-1-1 data Comply The system automatically detects and assigns the appropriate source of the entered event and includes the following instances: 523 Mandator 9-1-1 call Comply 524 Mandatory Wireless phase 1 or 2 Comply 525 Mandatory VoIP Comply Depends on the 911provider's equipment. 526 Mandator Field -initiated incident Comply 527 Mandatory Mobile device -initiated incident Comply 528 Mandator Via CAD -to -CAD interface Comply 529 Mandatory Alarm interface Comply 530 Mandatory Event initiated from the map Comply 531 Mandatory Move u / cover Comply 532 Mandatory Default value; if none of the above are detected Comply 533 Mandatory The system supports the creation and assignment of user -defined call sources. comply 534 Important The system can maintain a list of alarm companies for use as a drop -down list for Does Not Comply selection during event entry and inclusion in the event record. 535 Mandatory Labels on the event entry form are customizable by the agency. Does Not Comply 536 Mandatory Field order of entry is customizable. Comply For officer initiated calls 537 Mandatory Required fields on all data entry forms are clearly identified by color and symbol Comply (e.g., a mandatory field will have a red field outline with an asterisk beside the field). Color coded background 538 Mandatory The data entry form is customizable, such that fields not used by the agency may Does Not Comply be removed from the data entry form. 539 Mandatory Multiple operators can add data to the same event at the same time. Comply 540 Mandatory When multiple operators are adding data to the same event, the system appends Comply the data from the multiple operators instead of overwriting the data. 541 Mandatory Events may be created that require the response of more than one discipline. Comply 542 Mandatory Events may be created that require the response of more than one jurisdiction. Comply 543 Mandatory Events may be created from mobile data devices. Comply 544 Mandatory An operator can associate events together through operator function. Comply 545 Mandatory Events may be associated automatically by the system, based on incident type or Comply location. We call these duplicate call candidates 546 Mandator Events ma be associated manual) usin a CAD command. Com 547 Mandatory Associated events can be accessed (e.g., hyperlink, other methods) from the event idisplay Comply whether active closed or cancelled. Page 11 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- Associated events are clearly denoted to indicate that there are other agencies 548 Mandatory responding (e.g., when a Fire incident is displayed, if there is an associated Law Comply Enforcement or EMS incident, the corresponding incident number is displayed). 549 Mandatory Associated events may be disassociated by an operator with the use of a Comply command. 550 Mandatory The system will notify associated incidents when updates are made to any other Comply associated incident. Call tab and altered fields are color coded. An event may be selected to be displayed or updated by entering the fewest 551 Mandatory number of significant digits of the event number that allow a unique reference to the Comply event (e.g., 3 or 4 ri htmost digits of an event number). 552 Mandatory An event may selected to be displayed or updated by referencing the unit ID of any Comply unit assigned to the event. 553 Mandatory An event may be selected for display or update from the command line or form. Comply 554 Mandatory The system supports the ability to attach files to an event from the CAD Comply workstation. 555 Mandatory The system supports the ability to attach files to an event from the mobile client. Partial Comply or Alternative To an incident from the field 556 Mandatory The ability to attach files to an event from the mobile client is controlled by the Partial Comply or agency system administrator. Alternative To an incident from the field 557 Mandatory Attachments to events can be viewed from the event display for Comply 558 Mandatory The system provides an indicator in the event form if the event record includes Comply attached files. When vehicle information is added to an event, the system automatically initiates 559 Mandatory an inquiry to the State and NCIC databases. The inquiry return will route to the Comply initiating device for dis Ia . When driver information is added to an event, the system automatically initiates an 560 Mandatory inquiry to the State and NCIC databases. The inquiry return will route to the Comply initiating device for display. 561 Mandator An o erator can designate an event as a "high priority" call. Comply When an event is designated as "high priority", the system will: 562 Mandatory Notify all dispatcher workstations Comply 563 Mandatory Notification includes a non -obtrusive pop-up window Comply Based on agency preference, the system may or may not require all dispatch 564 Mandatory workstations receiving the "high priority" call to acknowledge the receipt of the call Comply (e.g., press a function key) 565 Mandatory If an acknowledgement is required, the system will record each acknowledgement Comply in the event record with the operator ID and workstation ID Create a "Be on the lookout (BOLO) -like" notification sent to all dispatch 566 Mandatory workstations for radio broadcast, which is stamped with the operator ID and Comply workstation ID when broadcast All high priority events entered into the system generate an agency -defined 567 Mandatory notification to designated workstations / persons / groups as assigned by the Comply system administrator or supervisor (e.g., on a homicide, the Chief of Police, and Public Information Officer F`101 are notified 568 Mandatory An unlimited number of high priority notifications are allowed for any event type as Comply determined by the s stem administrator. 569 Mandatory High priority notifications can be triggered by event type, location, specific Comply addresses etc. 570 Mandatory Individuals / groups notified of a high priority event receive an alert at their mobile Comply device or workstation if they are logged on to CAD The system sends high priority event notifications to any wireless communication 571 Mandatory device (e.g., Simple Mail Transfer Protocol [SMTP], Messaging Application Comply Program Interface r APIJ, SMS). Personnel receiving high priority event notifications via CAD messaging that 572 Mandatory acknowledge the message will have the acknowledgment captured with the event Comply history. 573 Mandatory The agency can designate who has the capability to send high priority notifications. Comply 574 Mandatory An event can be forwarded from the call taker to the dispatcher requiring only Comply location (either valid location or manually -entered) and the event type of the call. 575 Mandatory An operator may continue to enter or update information of the event after the event Comply has been transferred to the dispatcher. 576 Mandatory An operator does not have to take action to receive updated information for the Comply event (dynamic u dates . 577 Mandatory When an event in the pending queue is updated, the responsible dispatcher Comply receives an audible (optional through system configuration) and visual notification. An operator can designate an event as a "details to follow" event. The system 578 Mandatory allows an operator to route the event to a dispatcher with the minimum required Comply fields and invoke a system -definable indicator to the dispatcher that there is more information to follow. 579 Mandatory The system allows the "details to follovJ' notification to remain active until all Comply responsible operators have acknowledged viewing of the details. After this action is invoked, the event entry remains active with all information 580 Mandatory entered. The call taker can continue entering additional information into their original Comply event entry screen. 581 Mandatory The system allows the system administrator to define the users, workstations, and / Comply or dispatch groups that receive the "details to follow" Event Data Elements Event data record will be comprised of the following minimum data fields: 582 Mandatory Unique event number Comply 583 Mandatory Event location and all location changes Comply 584 Mandator X/Ycoordinates Comply 585 Mandatory Latitude / Longitude Comply 586 Mandatory United States National Grid(USING) Comply Page 12 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 587 Mandatory Proximity indicator (e.g., ®- in front of, in area of) Comply Close -to marker !)l 588 Mandatory Response area information(e.g.,reporting area zone Comply 589 Mandatory Event type code initial, all changes, final Comply 590 Mandatory Event sub -type code initial all changes, final Does Not Comply Only use one event/call type code multi -Jurisdiction 591 Mandatory Priority initial, all changes, final Comply 592 Mandatory Caller name Comply 593 Mandatory Caller location Comply 594 Mandatory Caller telephone number from ANI spill if available Comply 595 Mandatory Alarm company Comply 596 Mandatory No callback checkbox Does Not Comply 597 Mandator Fire / Ambulance notified checkbox Does Not Comply 598 Mandatory Call source Comply 599 Mandatory Alternate call back number Comply 600 Mandatory Vehicle information Comply 601 Mandatory Driver information Comply 602 Mandatory Event status times Comply 603 Mandatory Call received at PSAP from calls ill data Comply 604 Mandatory Call received at call taker workstation Comply 605 Mandatory Event received at the dispatch workstation Comply 606 Mandatory First unit dispatched Comply 607 Mandatory First unit arrived by discipline Comply 608 Mandatory First unit arrived (regardless of discipline) Comply 609 Mandatory Last unit cleared by discipline Comply 610 Mandatory Last unit cleared (regardless of discipline) Comply 611 Mandatory Event closed Comply 612 Mandatory Initial predefined unit recommendation Comply 613 Mandatory Initial automatic vehicle location AVL unit recommendation Comply 614 Mandatory Actual unit recommendation Comply 615 Mandatory Primary unit Comply 616 Mandatory Remarks Comply 617 Mandatory Disposition codes Comply 618 Mandatory Links to premises history,alerts and hazards Comply 619 Mandatory Links tooperator-attached files Comply 620 Mandatory Associated event numbers Comply 621 Mandatory Link to associated events Comply 622 Mandatory Operator IDs initial all updates and changes, close Comply 623 Mandatory nitial all updates and changes, close Comply 624 Mandator Agency -defined fields Comply Event codes 625 Mandatory The system can format field entries to create standardized entries (e.g., telephone entry fields can format as xxx-xxx-xxxx or as xxxxxxxxxx), as determined by the agency Partial Comply or Alternative We format all phone numbers for legibility 123 456-7890 Event Cloning 626 Mandatory The system provides the ability to clone incidents. Incident cloning allows for the creation of cloned (or linked) incidents after a parent incident has been created Comply 627 Mandatory Event cloning may be initiated from the command line or from a form Comply 628 Mandatory The system allows an operator to clone events with a pending, new, active, or closed status Comply 629 Mandatory Cloned incidents maintain the current date and time as well as the date and time of the original incident, for the purposes of reporting incident response time data Comply 630 Mandatory The system allows an operator to route the cloned event to any designated agency. Comply 631 Mandatory Each cloned incident has its own incident number. Comply 632 Mandatory Events may be created that require the response of more than one discipline. Comply Event Record Numbering The system automatically generates sequential record identifiers for the following: Event numbers 633 Mandatory The system automatically assigns a unique master event number for each created event. No duplicates are allowed. Comply 634 Mandatory The system automatically assigns a unique event number per discipline for each created event. No duplicates are allowed. Comply 635 Mandatory The system automatically assigns a unique event number perjurisdiction for each created event. No duplicates are allowed. Comply 636 Mandatory An event number is assigned to each event entered into the system. Comply 637 Mandatory Event numbers are at least 10 alphanumeric characters. Comply 638 Mandatory Event numbers can have leading alpha characters with digits following. Comply 639 Mandatory Event numbers can support Julian Date in the format. Comply 640 Mandatory Event numbers are system -generated. Comply 641 Mandatory Event numbers can include an agency identifier. Comply Case Numbers 642 Mandatory The system can assign a unique case number per agency per discipline for each event at the discretion of the operator or when determined by policy established by the agency. No duplicates are allowed. Comply 643 Mandatory The system allows multiple case numbers to be assigned to a single incident per agency Comply 644 Mandatory Case numbers are referenced back to the incident event number Comply 645 Mandatory Case numbers are system -generated Comply 646 Mandatory Case numbers can be generated from the mobile device Comply 647 Mandatory Case numbers can include an agency identifier Comply If manually entered 648 Mandatory Event and case number format can be defined by the agency Comply 649 Mandatory Event numbers automatically reset annually Comply 650 Mandatory Each agency may define the fiscal reset date for the event numbers Does Not Comply At midnight of the new year. 651 Mandatory The system allows the agency to determine if agency event numbers are automatically reset dally,monthly,or yearly Does Not Comply 652 Mandatory An authorized user of an agency can adjust event numbers manually Comply Priority Page 13 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- 653 Mandatory The system supports predefined priorities associated with event type codes. Comply 654 Mandatory The system provides a minimum of ten priority levels (numbered 0 through 9) for Comply the purpose of assigning riorit levels to incident types. 655 Mandatory The priority of an event is automatically assigned by the system according to the Comply event t e and location of the event from a redefined list of priorities. 656 Mandatory After the priority is assigned, it can be manually overridden by an operator. Comply 657 Mandatory The system will track and capture, as a component of the event record, if the Comply priority was overridden by an operator. 658 Mandatory The priority of an event, when listed on a status monitor, is distinguished by color Comply and priority level. 659 Mandatory The priority of an event is established and maintained by an agency. Comply 660 Mandatory The color representing each priority can be determined and maintained by the agency. Comply 661 Mandatory The priority of an event, when listed on a status monitor, can be distinguished by Comply symbol and priority evel. 662 Mandatory The symbol representing each priority can be determined and maintained by the a enc . Does Not Comply 663 Mandatory IThe priority of an event may be changed at any time during an active event. Comply 664 Mandatory When an event type is updated, the priority will be updated as well, if needed. Comply Suspension of Event Entry 665 Mandatory The system permits the suspension of data entry into a form to initiate a new event Comply entry form. 666 Mandatory The system permits the suspension of data entry of a form to perform other system Comply functions (e.g., dis atchin , unit status update). 667 Mandatory When suspended, the data already entered in the form is saved for future processing. Comply 668 Mandatory The system can return to the partially entered form for completion. Comply 669 Mandatory Entry of data into a form may be canceled and the data discarded at the discretion Comply of an operator. 670 Mandatory The system will notify the operator when a form has been opened beyond an Comply a enc -determined length of time. Scheduled Event The system allows an event to be scheduled for a later time: 671 Mandatory Scheduled by date / time Comply 672 Mandatory Scheduled by unit ID Partial Comply or Alternative Is inserted in pending queue for normal dispatch processing. 673 Mandatory The system allows a unit to be automatically assigned to a scheduled event Comply 674 Mandatory The system allows for a unit to be manually assigned to a scheduled event Comply 675 Mandatory If a unit is automatically assigned to a scheduled event, the system requires an Comply acknowledgement from the unit to acknowledge the new status 676 Mandatory The system allows scheduled events to occur on a recurring basis Comply Event Closure 677 Mandatory An event can be closed by an operator. Comply 678 Mandatory All units must be clear of an event before an event can be closed. Comply 679 Mandatory All units can be cleared from an event and the event closed with a single command. Comply 680 Mandatory When the final unit is cleared from the event the event is closed. Comply 681 Mandatory An event can be closed before having a unit assigned. The event record will require Comply an appropriate disposition code. The system allows an "incident close" command. The incident close command 682 Mandatory closes out the incident with a single disposition, regardless of how many units were Comply on the assignment. 683 Mandatory Remarks can be added to a closed event. Comply 684 Mandatory Remarks can be restricted from being added to a closed event by a system Comply administrator. Event Reopen 685 Mandatory A closed event can be reopened. Comply 686 Mandatory Any changes made to the event while reopened will appear in the event record. Comply 687 Mandatory When an event is reopened, the existing data record is not affected (e.g., time Comply codes remain intact). 688 Mandatory The reopened event is returned to the pending list and has an indicator showing it is Comply a reopened event. 689 Mandatory Prior to closing a reopened event, the system requires an operator to validate or Comply provide a disposition if necessary. 690 Mandatory The system allows an operator to enter comments into the canceled event once Comply eo ened. If an event was closed by cancellation without a unit being assigned to the event 691 Mandatory and is reopened with a unit being assigned, the transaction will become part of the Comply unit and event history. Canceled Events 692 Mandatory The system allows an event to be canceled without the assignment of units. Comply 693 Mandatory The system allows an operator to assign a disposition to a canceled event. Comply 694 Mandatory The system allows an operator to add remarks to a canceled event. Comply 695 Mandatory The system allows a canceled event to be reopened. Comply 696 Mandatory Any events canceled have to be approved by an authorized operator before Does Not Comply completing the cancellation, configurable by agency. 697 Mandatory When an event is canceled without a disposition, the system will send notification to Partial Comply or a designated device or person, configurable by agency. Alternative All cancelled events require a dis o/reason. Advise -Only Event Entry 698 Mandatory The system permits the entry of an event without forwarding to a dispatch pending ueue. Comply 699 Mandator An event can be assigned an event number without resources assigned. Comply 7001 Mandatory IThe advise -only event will be recorded as advise -only. Comply Page 14 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Catch-up Mode The system provides a method for the agency to enter event data into CAD that 701 Mandatory was manually recorded while the CAD system was not operational (catch-up Comply mode. 702 Mandatory The system indicates in the event record when event data is entered in catch-up Comply mode. 703 Mandatory Unit status and times may be recorded with an event that is being entered in catch- Comply up mode. 704 Mandatory The system allows the agency to reserve a block of event numbers for use with Comply entering event records in catch-up mode. 705 Mandatory The system allows the agency to reserve a block of case numbers for use with Comply entering event records in catch-up mode. 706 Mandatory The event record number is automatically assigned to the catch-up event from a Comply ool of unassigned numbers set aside for this purpose. 707 Mandatory Records entered in catch-up mode are flagged as such. Comply Location Validation 708 Mandatory Location Validation functionality apply to all CAD users (e.g., PSAP based, mobile). Comply 708 Mandatory The system utilizes the progressive filtering of the possible street names on entry of Comply the characters in the street name field beginning with the first character entered. The system can verify a location by a street address using an abbreviated process 710 Mandatory (e.g., entering '100 S" would display all streets that have a 100 block and that start Comply with "S" 711 Mandatory The system can verify a location by a common place using an abbreviated process Comply (e.g., entering "L" would display all Common Places that start with " L"). The system can verify a location by an intersection using an abbreviated process 712 Mandatory (e.g., entering "L / S" would display all streets that start with "L" that intersect with a Comply street that starts with "S" 713 Mandatory The system has the ability to accept a valid street name and, as a result, present a Comply list of cross streets and associated address ranges. 714 Mandatory Addition of the address number adds to the filter for location validation, further Comply focusin the search. 715 Mandatory The results of the progressive filtering process are displayed as a drop down list. Comply 716 Mandatory The system provides a list of possible matches to a misspelled location. Comply We train call takers to enter just a few letters and let intelli- sense display filtered matches. 717 Mandatory The system generates a list of possibilities from which to pick if an exact match is Comply not found during location validation. 718 Mandatory An operator can pick a possibility from the list to continue the location validation Comply process or continue entry of the location manually. 719 Mandatory The system previews possible location matches by displaying cross streets, Comply responder information, and displaying the location points on the integrated map. 720 Mandatory The system accurately processes complex street names (e.g., East North Comply Broadway Street). 721 Mandatory The system accurately processes street numbers with fractions (e.g., 32 % E North Comply Broadway St). 722 Mandatory The system accurately processes a location with an apartment number. Comply 723 Mandatory The system accurately processes a location from a point -and -click on the integrated map. Comply 724 Mandatory The system validates a location without creating an event. Comply 725 Mandatory The system can use a hot key to display an entry form. Comply 726 Mandatory In this case, the system will process the location and return the recommendations Comply without creating an event. 727 Mandatory If an event location is changed, the system automatically initiates the location Comply validation process. 728 Mandatory It is possible to bypass or override the automatic location validation process. Comply 729 Mandatory When an event is processed with an overridden location, the system presents a Comply challenge question to an operator to ensure the correct override is selected. 730 Mandatory When an event is processed with an overridden location, the event is flagged for Comply later reporting 731 Mandatory When an event is processed with an overridden location, the system will provide a Comply notification messa a to a designated user account. The system can process an event without a validated location, which will then use a 732 Mandatory designated response area entered by an operator to route the event to the Comply appropriate dispatch workstation. 733 Mandatory The system processes location verification using an algorithm starting with address Comply point and continuingin a prioritized, systematic manner. 734 Mandatory When processing for location verification, the system can reference map layers in a Comply hierarchical method to obtain location information. 735 Mandatory The system can pe form address validation when CAD is down. Comply via the ma 736 Mandatory A Soundex function is available when entering a location for validation. Comply We train call takers to enter just a few letters and let intelli- sense display filtered matches. 737 Mandatory Upon location validation the system displays location on the map. Comply 738 Mandatory Upon location validation, the system displays the valid address with common place Comply name when applicable. The system displays the following information regarding a valid location: 739 Mandatory High and low cross streets Comply 740 Mandatory City Comply 741 Mandatory Jurisdiction / Agency Comply 742 Mandatory Customized point in a polygon Comply 743 Mandatory Neighborhood Comply 744 Mandatory Common place or business name Comply 745 Mandatory Response area Comply 746 Mandatory Map page Comply Page 15 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 747 Mandatory Mobile Home Park lot number ®-ill and apartment numbers Com III IN ORION I IIIIII LIM: 748 Mandator Premises warnin s or hazards by exact address Como 749 Mandatory Premises warnings or hazards within a configurable radius Comply 750 Mandatory Prior incidents at exact address within a configurable period of time I Comply All are ordered chronologically, descendin The following are valid verifiable locations: 751 Mandatory Civic address Comply 752 Mandatory Longitude and latitude coordinates Comply 753 Mandator From 9-1-1 data Comply 754 Mandatory From map click Comply 755 Mandatory Direct entry Comply In the following formats: 756 Mandatory Degrees, minutes seconds Comply 757 Mandatory Degrees, decimal minutes Comply 758 Mandatory Decimal degrees Comply 759 Mandatory Military rid references stem MGRS Comply 760 Mandatory United States National Grid(USING) Comply 761 Mandatory Intersection Comply 762 Mandatory Cell towers Comply 763 Mandatory Block Comply 764 Mandatory Common name Comply 765 Mandatory Apartment complex Comply 766 Mandatory Apartment building name or number Comply 767 Mandatory Mile markers Comply 768 Mandatory Point from the integrated map Comply 769 Mandatory Current location of an officer using coordinates Comply 770 Mandatory Emergency call boxes on trails and highways Com 771 Mandatory Interstate limited access roadway) Com 772 Mandatory Interstate exits Comply The following are valid elements of a location eligible for location validation: 773 Mandatory Directional prefix Comply 774 Mandatory Numeric address including fraction Comply 775 Mandatory Hundred block Comply 776 Mandatory Customized numeric range Comply 777 Mandatory Street name Comply 778 Mandatory Alias street name Comply 779 Mandatory Street type Comply 780 Mandatory Directional suffix Comply 781 Mandatory Apartment number (separate field Comply 782 Mandatory Including 1/2 apartment numbers(e.g.,32 1/2 Comply 783 Mandatory Alphanumeric(e.g.,2D Comply 784 Mandatory Building ID (separate field Comply 785 Mandatory Mobile Park lot number Comply 786 Mandatory Floor number se arate field Comply 787 Mandatory Subdivision (separate field Comply 788 Mandatory Neighborhood Comply 789 Mandatory Municipality Comply 790 Mandatory Mile marker Comply 791 Mandatory Exit number Comply 792 Mandatory Ste system validates the location associated with a self -initiated event (e.g., traffic Comply 793 Mandatory The system performs location validation on a location entered on the mobile device. Comply 794 Mandatory The system can generate a report of location overrides including all data, operator ID date time and workstation ID Comply 795 Mandatory More than one operator at a time can update event data on the same event record. Comply 796 Mandatory The system records location changes resulting from wireless caller location and rebid results. (Configurable by agency to update location or add to call notes) Comply 797 Mandatory The system can accept and process location information in Presence Information Data Format - Location Ob ect PIDF-LO format. Comply 798 Mandatory The system can accept and process location information in United States Civic Location Data Exchange Format NENA-STA-004. Comply 799 Mandatory The system meets applicable NENA Next Generation 9-1-1 (NG9-1-1) capabilities of accepting and processing location protocol (PIDF-LO) and various data (e.g., text, video, audio, X/ Y coordinates) as presented to the CAD /9-1-1 network interface Comply Street Name Alias 800 Mandatory The system can associate an alias name for a street name (e.g., US 377 for Fort Worth Drive). Comply 801 Mandatory An alias name can associate with an Interstate (e.g., 135 for Stemmons Frwy) Comply 802 Mandatory The system can associate multiple alias names for a street name. Comply 803 Mandatory The system can associate the same alias name for multiple streets. Comply 804 Mandatory The system can associate an alias with a block range of a street. Comply 805 Mandatory The system can associate multiple aliases with a block ran qe of a street. Comply 806 Mandatory When validated with an alias street name, the system displays the civic address and the alias name. Comply Common Place 807 Mandatory The system can associate multiple common place names with a single address (e.g., shops at a shopping mall, structure known by several names). Comply 808 Mandatory The common place name field must capture at least 50 characters Partial Comply or Alternative 40 characters 809 Mandatory An event may be created using a validated common place name and event type Comply 810 Mandatory The system can associate multiple locations with a single common place name (e.g.,multiple locations for a fast food chain within the city) Comply Page 16 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII 811 Mandatory When validated using a common place name, the actual civic address is displayed, Comply along with the common place name 812 Mandatory Common place entries may be added, edited, and deleted by a system Comply administrator 813 Mandatory The system associates aliases for common place entries Comply Intersections 814 Mandatory The system can process traffic intersection locations requiring an intersection to Comply have only a single entry in the location table, if a location table (geofile) is used. 815 Mandatory The system accurately processes an intersection location without regard to the Comply order of the streets stored in the data file or order presented for validation. 816 Mandatory The system can automatically process intersection locations from geographic Comply informations stem (GIS) data files. When streets intersect more than once, the system provides the operator with a list 817 Mandatory of intersections from which to choose the appropriate location, the list will include Comply the city code / Jurisdiction for each intersection listed 818 Mandatory The system can process and can correctly recommend resources for an Comply intersection location at which multiple political or precinct boundaries meet. 819 Mandatory The system can process and recommend resources for streets that pass over or Comply under another street and may not intersect. Duplicate Event Detection 820 Mandatory The system automatically checks an entered event for possible match of existing Comply events active and closed as duplicate events. 821 Mandatory Based on an exact match of the location. Comply 822 Important Based on the street segment and nearby street segments of the location. Comply 823 Important Based on the distance parameter established by the agency between the location Comply of the original event and the event being evaluated as a duplicate event. 824 Important Based on the event type of the events. Comply 825 Important Based on the time of the events. Comply 826 Important Closed events based on a time parameter established by the agency (e.g., within Comply 10 minutes of the closing of an event). 827 Mandatory The system displays a list of possible duplicate events, in a separate work area, Comply when detected. 828 Mandatory The system can add the remarks from duplicated events into the main event, at the Comply discretion of the operator. 829 Mandatory The operator can select and view the full details of a possible duplicate event from Comply the list. 830 Mandatory The operator can reject the supposition that events are duplicates and continue to Comply enter the event as a uni ue event. 831 Mandatory Associate the event being entered with the already established event. Comply 832 Mandatory If the established event is still active, allow the operator to update the Comply information in the established event. 833 Mandatory The system notifies the dispatcher that additional information was added to the Comply established event. The event being entered is closed. 834 Mandatory If the established event is closed, cross-reference the current event with the Comply established event. The event being entered is closed. 835 Mandatory Cancel the event being entered. Comply If the event to be canceled has been assigned an event number, the canceled 836 Mandatory event is marked as a duplicate and cross-referenced to the active event that will Comply be handled. Related call Event Type Code 837 Mandatory The event type code of an incident can be keyed in by an operator. Comply 838 Mandatory The event type code must allow a minimum of 15 characters in length. Partial Comply or Alternative 8 character code and 30 char description 839 Mandatory The system allows for an unlimited number of event types. Comply 840 Mandatory The event type may be selected from a drop down list. Comply 841 Mandatory The event type codes on the list are selected from the characters entered by an Comply operator. 842 Mandatory The drop down list of the event type codes becomes more focused as more Comply characters are added. 843 Mandatory The drop down list of the event type codes are specific to the logged -on agency. Comply 844 Mandatory The drop down list of the event type codes are specific to the logged -on discipline. Comply 845 Mandatory Update of the event type code data table does not require the system to be Comply restarted. 846 Mandatory An event type code description is associated with the event type code. Comply 847 Mandatory The event type code description is displayed as part of the event entry and dispatch Comply entry forms. 848 Important The system may associate multiple alias codes for an event type code. Comply 849 Important The system may configure event type codes with secondary event type codes that Comply supplement, or further describe the main event type codes. 850 Important The system can distinguish between active ("person with a gun") and past ("seeing Comply a person with a gun yesterday") and allows differing response priority. 851 Important The alias event type codes function as the parent event type code. Comply 852 Mandatory The system permits the event type of an incident to be updated at any time during Comply the event. 853 Mandatory The system tracks the changes in event type, records the operator ID that changed Comply the event type, and stores the change in the event record. 854 Mandatory The change in event type triggers unit recommendation. Comply 855 Mandatory The system displays the updated unit recommendation. Comply 856 Mandatory The system does not automatically alter the unit recommendation currently in effect. Comply 857 Mandatory Theoperator may change the current unit recommendation that is in effect. Comply Page 17 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- The system notifies the operator with an audible and visual alert when the event Partial Comply or 858 Mandatory type is changed for an event. Notification is configurable b agency. Alternative visual 859 Mandatory The system automatically sends a message (SMS and / or email) to selected Comply ersonnel depending on event type The system allows for the capability of adding optional remarks associated with the 860 Mandatory event type parameter. Comply Remarks 861 Mandatory Remarks functionality applies to all CAD users (e.g., in the PSAP, mobile). Comply 861 Mandatory Remarks are entered as narrative text. Comply 863 Mandatory The system allows unlimited text to be entered in a remark line. Comply Pressing the return key indicates end of remark line and the remark is then entered Partial Comply or Ctrl-Enter is used to save the remark. This allows for remarks 864 Mandatory as an element of the event record. Alternative with a CrLf. On the completion of a remark entry, the remark is stamped with date, time, 865 Mandatory operator ID, and workstation ID. Comply 866 Mandatory All remarks entered during event entry may be changed at any time prior to Comply transmitting the event. Remarks for an event are displayed in a remarks area, allowing an operator to 867 Mandatory navigate all remarks in the remarks area using arrow keys or the scroll wheel of the mouse. Comply 868 Mandatory Remarks are associated with an event. Comply 869 Mandatory Remarks are viewed in chronological order of entry. Comply 870 Mandatory Remarks can be viewed in ascending or descending order, at the user's discretion. Comply 871 Mandatory Remarks can auto -display in a separate window, to be configured by agency. Comply 872 Mandatory Multiple remark lines can be entered with each event. Comply 873 Mandatory The remarks area utilizes the word wrap feature for entry and display. Comply 874 Mandatory The system allows an unlimited number of remarks added to an event. Comply 875 Mandatory Any authorized operator can add remarks to any active or pending event. Comply 876 Mandatory The system allows remarks to be added to closed events without reopening the Comply event. 877 Mandatory Remarks added to closed events are notated in the event record. Comply 878 Mandatory Multiple operators may enter remarks to the same event at the same time. Comply The system alerts the operator responsible for an event when additional information 879 Mandatory is added to an event. Comply 880 Mandatory This notification does not require operator action. Comply 881 Mandatory The system clears the alert automatically after reviewing the update. Comply 882 Mandatory Throughout the remarks narrative, the system provides the ability to automatically Does Not Comply highlight keywords e.gun, knife). The operator (communications center or mobile) is notified when remarks with 883 Mandatory highlighted keywords are added to the narrative of an event for which the operator Does Not Comply is responsible. 884 Mandatory The keyword list is created and maintained by the agency. Comply Throughout the remarks narrative, the system provides the ability to activate a 885 Mandatory ..spell check' feature at the discretion of the operator. Does Not Comply 886 Mandatory The dispatcher is notified when remarks are added to an event for which the Comply dispatcher is res onsible. Additional remarks added to an event automatically insert in the remarks area and 887 Mandatory Idisplay in a different color until viewed or acknowledged. Comply e system is capable of performing automatic redaction of remarks items prior to 888 Mandatory nting when activated by the operator. The redaction algorithm is established by Lency. Does Not Comply Resource Assignment and Control (Dispatcher) Dispatching workstations can be differentiated by: 889 Mandator Geographic area of responsibility e. police district cit wide Com 890 Mandator Function e. NCIC inquiry,dispatcher, supervisor) ComIv 891 Mandatory Special assinment(e.g.,task force Comply 892 Mandatory Hosting PSAP CompIv Routing of the Event to the Dispatching Workstation 893 Mandatory The system automatically routes an entered event to the dispatching workstation(s) Comply based on the geographic location of the event. The system automatically routes an entered event to the dispatching workstation(s) 894 Mandatory based on the discipline to be assigned to the event. Comply 895 Mandatory The routing assignment for the event can be manually assigned or overridden by an Comply operator. The system allows multiple workstations to monitor and have responsibility for an 896 Mandatory event simultaneously. Comply 897 Mandatory Active remote workstations, when authorized, can be included in event call routing Comply (e.g.,workstations in the command vehicle at the EOC . 898 Mandatory Events may be transferred from one dispatching area of responsibility to another. Comply 899 Mandatory Events may be transferred from one dispatching rou to another. Comply Events may be transferred from one participating communications center to another Partial Comply or 900 Important via CAD -to -CAD interface. Alternative ICS has generic imports and exports to accommodate this. Workstation Sections for Dispatching Event Display and Data Entry Area Event details are displayed when the event is selected from either the pending or 901 Mandatory active event lists by an operator. Comply 902 Mandatory The location of the event becomes the focus of the map. Comply 903 Mandatory The event display record indicates priority using color code and symbol. Comply 904 Mandatory The event display record colors and symbols are defined and maintained by the Partial Comply or colors only agency. Alternative 905 Mandatory The event display record can include responding units. I Comply Pending Event Display Area e displayed pending event list can be limited to the scope of the dispatcher 906 Mandatory orkstation (e.g., the dispatch workstation for Airport Station will show only that Pecinct's Comply events). 907 Mandator The endin event list can be sorted b an available field. Comply 908 Mandator The endin event list can be filtered b an available field. Comply Page 18 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 909 Mandatory ®- All columns, except for event number, may be hidden at the discretion of an operator. Comply 910 Mandatory A visual and audible (option using configuration setting) indication is provided when a new event is added to a pending event list. Comply 911 Mandatory A visual and audible (option using a configuration setting) indication is provided when a pendingevent is updated. Partial Comply or Alternative Visual only 912 Mandatory Notification is provided to the operator when the event has exceeded the agency- defined amount of time in the pending list, defined by priority and event type code. Comply 913 Mandatory The pending event list is sorted by priority. The higher the priority, the higher the ranking. Comply 914 Mandatory When there are multiple events on the pending event list of the same priority, the events of the same priority are sorted by length of time spent in the pending events list. The event with the longer duration in the pending queue is higher ranked. Comply The pending list automatically updates as pending events are: 915 Mandator Added to the list Complv 916 Mandator Modified comply 917 Mandatory Removed from the list, either canceled or selected to be dis atched Comply 918 Mandatory Events on the pending list can be canceled by any authorized operator or supervisor. Comply 919 Mandatory Other operators (e.g., call takers, supervisors), can place a "request to cancel' for an event on the pending list to the operator responsible for the event. Comply The pending list includes the following fields: 920 Mandatory Event number Comply 921 Mandatory Event type code Comply 922 Mandatory Priority Comply 923 Mandator Sub -priority Comply Priority by agency 924 Mandatory Civic address Comply 925 Important Common place name Comply 926 Mandatory Building and apartment number Comply 927 Mandatory Beat Complv 928 Important ID of workstation initiating the event Comply 929 Mandatory Elapsed time on pending list Comply Active Event Display Area The active event display can be sorted by: 930 Mandator Pity Complv 931 Mandator A e of event / time received Comply 932 Important Event number Comply 933 NA Precinct Complv The active event list includes the following fields: 934 Mandatory Flags Comply 935 Mandatory Event start time Comply 936 Mandatory Agency Comply 937 Mandatory Event number Comply 938 Mandatory Event type code Comply 939 Mandatory Priority Comply 940 Important Sub -priority Comply Priority by agency 941 Mandatory Civic address / common place name / building and apartment number Comply 942 Mandatory Beat Comply 943 Mandatory All columns, except for event number, may be hidden at the discretion of an operator. Comply 944 Mandatory The active event display may be sorted by any field available. Comply 945 Mandatory The active event list can be filtered by any available field. Comply 946 Mandatory The status of an event, when listed on a status monitor, is distinguished by color and by priorillevel. Comply 947 Mandatory The color representing each event status can be determined and maintained by the a enc . Comply Unit Display Area Unit display can be sorted by: 948 Mandatory Unit ID Comply 949 Mandatory Assignment e.patrol, task force, special dut Comply 950 Mandatory Assigned event number Comply 951 Mandatory civic address / common place name / building and apartment number Comply 952 Mandator 1-person / 2-person Comply 953 Mandatory Status Comply 954 Mandatory Time in status Comply 955 Mandatory Precinct Comply 956 Mandatory Special equipment indicator Comply 957 Mandatory All columns, except for unit ID, may be hidden at the discretion of an operator. Comply 958 Mandatory The unit display may be sorted by any field available. Comply 959 Mandatory The unit status display record is color -coded by status. Comply 960 Mandatory The unit status record colors are defined and maintained by the respective agency. Comply 961 Mandatory The unit status display can be separated by unassigned and assigned unit status. Comply 962 Mandatory The system display area displays (station based) static units separately from roaming units. Comply Dispatch -Related Activities Mandatory An operator may use a hot key to select the highest ranked event on the pending event list for dispatch processing. Comply T964I Mandatory An operator may select any event on the pending event list for dispatch processing. Comply Page 19 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- Resources from different jurisdictions / agencies can be assigned to the same event. The system is multi -jurisdictional (i.e., the system assigns resources based 965 Mandatory on individual jurisdiction policy for a nature code on the same event). For example, Comply Jurisdiction A requires two (2) engines and one (1) truck to a structure fire, while Jurisdiction B requires one (1) engine and two (2) trucks. The system operates in an environment of multi -discipline resources on the same event (e.g., Emergency Medical Services [EMS], Fire, and Law Enforcement can 966 Mandatory Comply be assigned and tracked by the same dispatcher without having to reference separate events). The system operates in an environment of multi -jurisdictional resources on the 967 Mandatory same event (e.g., City and County resources on the same event). Comply 968 Mandatory The system operates multiple disciplines within a Jurisdiction. Comply The system does not limit the number of users that can review and update a single 969 Mandatory incident at the same time. Comply When a pending event is selected by an operator for dispatch processing: 970 Mandatory The event data is displayed in the dispatch event form Comply 971 Mandatory The selected event is displayed on the workstation map Comply 972 Mandatory The system presents recommended units for assignment from predetermined Comply assignment records. 973 Mandatory The location of the event becomes the focus of the map. Comply 974 Important The system recommends the radio talk group using the radio console interface. Partial Comply or The system assigns the radio talk group based upon available Alternative channels in the CAD system and by call type. An operator may select an event for viewing or updating through the following actions: 975 Mandatory Function key selecting the highest priority, longest in queue. Comply 976 Mandatory Specifying the event number (partial number) on the command line or a form. Comply 977 Mandatory Specifying a unit assigned to the event from the command line or a form. Comply 978 Mandatory Pointing and clicking from the list of active events. Comply 979 Mandatory Pointing and clicking on the event icon displayed on the map. Comply 980 Mandatory The display includes all activity associated with that event. Comply The selected event is not removed from the pending list until processed (e.g., 981 Mandatory dispatch units assi ned canceled by the operator). Comply 982 Mandatory The dispatcher may create an event(e.g.,traffic stop). Comply 983 Mandatory For a traffic stop, the units) assigned to the event have a status of "arrived." Comply 984 Mandatory On selecting a pending event for dispatch processing, an operator may transfer the Comply event to another workstation or workstation group. An operator may initiate a "storm mode" where calls can be assigned to a unit's 985 Mandatory Comply stack. When in storm mode, units may self -dispatch from calls in the unit's stack. 986 Mandatory When storm mode is ended, the system returns to normal dispatch operations. Comply An operator can select an event from the unit's event stack for assignment to a unit 987 Mandatory or assign a unit to an event from the operator's pending list. Comply 988 Mandatory The transferred event is added to the receiver's pending event list, if no units have Comply been specified for dis atchin . The transferred event is added to the receiver's active event list, if units have been 989 Mandatory specified for dispatching. Comply 990 Mandatory The responsibility for those units is transferred as well. Comply On closing the event, responsibility for transferred units returns to the home 991 Mandatory workstation. Comply 992 Mandatory An event may be reserved for dispatch to a specific unit, even if the unit is not Does Not Comply loacied on or is busy, by assigning it to the unit's event stack. An operator may accept the default resource assignment recommendations from 993 Mandatory the system and dispatch the event with a single command or function key (e.g., Comply "Dispatch [event number]," "Dispatch" button on the dispatch event form). An operator may make any changes to the event, location, and assignment 994 Mandatory recommendations and dispatch the event. Comply 995 Mandatory IThe system allows an unlimited number of updates to an event. I Comply The system responds to the initial execution of the dispatch command by automatically performing the following: 996 Mandatory Assigning the selected resources to the event Comply 997 Mandatory Removing the event from the dispatcher's pending queue Comply 998 Mandatory Updating the status of the dispatched units in all map windows Comply 999 Mandatory Starting the status timers for the dispatched resources Comply 1000 Mandatory Logging the resources dispatched in the event history Comply 1001 Mandatory Creating or updating the appropriate resource history records Comply 1002 Mandator Time-stampingall key event actions Comply 1003 Mandatory Sending event information to the mobile device, should the unit being dispatch Comply have a mobile device 1004 Mandatory Generating required tones via the toning / paging interface if appropriate Comply 1005 Mandatory Generating and sending rip -and -run information to involved resources and/or Comply stations if appro riate 1006 Mandatory Generating and sending alphanumeric text notifications if appropriate Comply 1007 Mandatory Generating and sending email notifications to external relay systems, e.g., Comply Active911 ICS provides APIs that export and import call data. 1008 Mandatory An unlimited number of event notifications are allowed for any event type, as Comply determined by the system administrator. The content of automatic external event notifications should be agency -specific, 1009 Mandatory based on user -definable available event information. Comply The trigger for automatic external event notification should include any or all of the following: 1010 Mandator Unit dispatched Com 1011 Mandator Event type with specified status (e.g., pending, dispatched) Com I 1012 Mandatory Event benchmarks Comply 1013 Mandatory Event priority Comply Page 20 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- The system allows manual initiation of event notification to a specified unit, unit 1014 Mandatory type, or operator ID. Comply 1015 Mandatory The acknowledgment by an operator of a received notification is placed into the Comply event history The system has the ability to transmit specific agency -definable information from Partial Comply or 1016 Mandatory SMS the event to specified MMS- and SMS-capable wireless devices and workstations. Alternative 1017 Mandatory The system can initiate an emergency notification to a logged on field unit without Comply having to dispatch the unit to the event. The system allows the event data to be updated after dispatch. The system 1018 Mandatory reevaluates the event, making adjustments to unit recommendations, if necessary. Comply Units already assigned to the call are not automatically removed. 1019 Mandatory The system sends updated event information to the mobile device upon entry. Comply 1020 Mandatory Active events may be transferred to other workstations and include all units and Comply related information. Active events may be transferred to other dispatch groups and include all units and 1021 Mandatory related information. Comply 1022 Mandatory The system is capable of accepting and managing agency -provided PAls internally, Comply without the use of third-partroducts. We provide call taker and dis tcher instructions 1023 Mandatory The agency can create re -arrival instructions based on agency SOPs. Comply 1024 Mandator Agency -created PAls are based on event type code. Comply Can atttach PAI and/or SOP to any event type. 1025 Mandatory The system selects agency -created PAls when the event type code is entered. Comply Can atttach PAI and/or SOP to any event type. 1026 Mandatory Dialog and response associated with the PAI are stored with the event record and Comply are accessible to mobile devices. ProQA PAls are available to mobile devices. Event Disposition Code 1027 Mandatory The system allows an event disposition code to be added to an event on event Comply closing. 1028 Mandatory The disposition code can be a required parameter depending on the event type. Comply 1029 Mandatory The disposition codes are created and maintained by the respective agency. Comply 1030 Mandatory Remarks can be added to the disposition entry by an operator. Comply 1031 Mandatory Disposition codes have to be related to the event type. Partial Comply or Alternative Specific to the agency type The system can restrict the addition of a specific disposition code based on event Partial Comply or 1032 Mandatory type. Alternative Specific to the agency type 1033 Mandatory On closing an event, the system can send a request to the unit or officer's mobile Comply device to add the event disposition. Not needed since a disco is required before closing the call. Dispositions are required by primary officer. Additional 1034 Mandatory Multiple disposition codes may be associated with an event (e.g., event, arrest). Comply dispositions (which we call events) can be selected (potential for family violence etc.) . 1035 Mandatory The system supports the ability to add unlimited dispositions per incident. Comply One peragency, multiple agencies. Partial Comply or 1036 Mandatory The system allows the entry of an event disposition before closing the event. Alternative Closing is perfoemed automatically when a dis o is entered. 1037 Mandatory The last unit cleared from an event requires the declaration of an event disposition. Comply Partial Comply or 1038 Mandatory A disposition can be required for an event based on nature code, by agency. Alternative All events require the primary officer to select a disposition. 1039 Mandatory The system can auto -generate a case number based on disposition as determined Comply .by an a enc . An event disposition may be changed after the event is closed by an authorized 1040 Mandatory user. The operator ID and workstation ID of the person adding the disposition to a Comply closed event is recorded. Time Stamps and Timers Time stamps include the following: 1041 Mandator Current date and time Comlplv 1042 Mandator O erator ID Com 1043 Mandatory Workstation ID Comply The following time stamps are recorded and associated with an event, at a minimum: 1044 Mandatory Time call received at the tandem(ring time Comply 1045 Mandatory Time call received at the PSAP Comply 1046 Mandatory Time call answered at the PSAP Comply 1047 Mandatory Start of event entry form Comply 1048 Mandatory Addition of an event to the pending list Comply 1049 Mandatory Transfer of the call Comply 1050 Mandatory First view of event by dispatcher Comply 1051 Mandatory Digital voice announcement start time Does Not Comply 1052 Mandatory Unit dispatch time Comply 1053 Mandatory Unit status changes Comply 1054 Mandatory Time of patient contact Comply 1055 Mandatory Advanced Life Support (ALS) on -scene (marks the transfer of patient care Comply officially to an EMS crew 1056 Mandatory Water on the fire Comply 1057 Mandatory Fire under control Comply 1058 Mandatory Event under control Comply 1059 Mandatory Time event closed Comply 1060 Mandatory Each time a change is made to the event Comply 1061 Mandatory Time that call entered into Phoenix (automated station announcement program) Comply 1062 Mandatory Event dispatch time Comply 1063 Mandatory Event status changes Comply 1064 Mandatory Each time a remark is added to the event Comply 1065 Mandatory Each time a remark is added to the unit Com 1066 Mandatory Each time a timer is activated Com 1067 Mandatory Each time a timer is reset Comply 1068 Mandatory Premises information viewed Does Not Comply Page 21 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ON The following timers are provided by the system: 1069 Mandator Ela sed time of an event in the pendinglist Comply 1070 Mandator Dis atcher initial event view to dispatch of first unit Comply 1071 Mandator Initial dis atch to first unit to arrive on -scene Com 1072 Mandatory Initial dispatch of a wrecker to arrive on -scene Does Not Comply 1073 Mandatory Elapsed time of units on -scene (personnel accountability report [PAR] check) Comply Elapsed time a unit is on -scene without communication to dispatch (responder 1074 Mandatory Comply safety) 1075 Mandatory The system allows the creation of agency -defined time stamps. Comply The system allows the creation of agency -defined timers using defined time 1076 Mandatory stamps. Comply 1077 Mandatory A respective agency can determine the length of time that a timer will be active Comply before notifying the operator. The system provides an audible (optional through system configuration) and visual 1078 Mandatory notification to an operator when an event timer exceeds a predetermined time Comply period in a status. 1079 Mandatory The visual notification for the event timer is displayed on the event's map icon. Comply The event status timer's time periods are established and maintained by the 1080 Mandatory agency. Comply 1081 Mandatory Event status timer can vary by event type code. Comply 1082 Mandatory Event status timer can vary by event priority. Comply The system allows an operator to reset the timer operation for any event- or unit -related timer, with the following conditions: 1083 Mandator The timer restarts at 0 Comply 1084 Mandator Notifications are reset Com 1085 Mandatory An operator can select a default time period orspecify a time period Com 1086 Mandatory Timer resets are recorded in the event history Comply The system allows an operator to disregard the timer operation for any event - or unit -related timer, with the following conditions: 1087 Mandatory The timer continues to run Comply 1088 Mandatory Future notifications can be turned off Comply 1089 Mandatory Future notifications can be reset snooze Comply 1090 Mandatory The system tracks time in status for each unit separately Comply 1091 Mandatory The system allows each unit to be dynamically assigned different time-out Comply values Units Unit Type 1092 Mandatory ljhe s stem su orts the association of a unit type to a unit ID CompIv 1093 Mandator The a enc can create and maintain unit types Comply Unit Login 1094 Mandatory 1A unit ma be to ed on and off as necessaryComply 1095 Mandator A unit ma be to ed on but out of service Cot 1096 Mandatory The system allows groups of units to be logged on and off with a single function Comply While loaaina a unit on, an operator may specify: 1097 Mandatory The officer ID(s) to be associated with the unit; this activity will override (but not Comply re lace an reviousl entered roster entries for that tour of dut 1098 Mandatory Special equipment (e.g., special weapons, driving under the influence [DUI] kits) Comply 1099 Mandatory Mobile device ID Comply 1100 Mandatory District / beat unit will auto transfer to correct dispatcher) Comply 1101 Mandatory If a unit is logged on with a designated district / beat, the system automatically Comply assigns the unit to the appropriate dispatcher If a unit is logged on with a designated district / beat, the system automatically 1102 Mandatory displays the unit on the appropriate dispatcher's workstation Comply 1103 Mandatory The system allows unit staffing, weapons, and equipment to be updated by an Comply operator while the unit is logged on The system allows the unit data table information to be updated at any time by 1104 Mandatory authorized persorm I Comply Unit Recommendation The number and types of units recommended are determined by: 1105 Mandatory Location Comply 1106 Mandatory Event type code Comply 1107 Mandatory Unit capability Comply 1108 Mandatory Event location / area Comply 1109 Mandatory Manpower available with unit Comply 1110 Mandatory Skills assigned to individual crew members Comply 1111 Mandatory Agency Comply There is no limit to the number of units that may be selected for recommendation to 1112 Mandatory an event Comply 1113 Mandatory There is no limit to the number of units that may be dispatched to an incident. All Comply units are tracked individual) If a unit under consideration for a recommendation is not available, the system 1114 Mandatory automatically selects the next most reasonable unit from the predetermined run Comply card as a substitute If a unit under consideration for a recommendation is not available, the system 1115 Mandatory automatically selects the next closest and reasonable unit from the available units Comply list as a substitute 1116 Mandatory A substitute unit is selected using algorithms determined by the agency Comply When considering unit capabilities in developing a recommendations list, the 1117 Mandatory system is capable of referencing an ordered list of unit capabilities and prioritizing Comply the selection of a unit using the ordered list 1118 Mandatory The system will use the AVL location when developing a recommendations list Comply The system will use predetermined run cards when developing a recommendations 1119 Mandatory list Comply 1120 Mandatory The system will present both the AVL recommendation list and the run card Comply recommendation list to the dispatcher Page 22 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII 1121 Mandatory AVL may be used to develop recommendation lists for all disciplines Comply If AVL is employed, the system may recommend a substitute for a run card recommended unit if the substituted unit is the closer unit of the needed unit type, 1122 Mandatory Comply accounting for road conditions, obstacles, interstate access, and interstate lane direction The system supports the following factors in unit recommendation: 1123 Mandatory AVL location Comply 1124 Mandator Agency -defined response zones / beats / boxes Comply 1125 Mandator Agency -defined station order responses Comply 1126 Mandator Agency -defined responses Comply 1127 Mandator Agency -defined location or premises classifications Comply 1128 Mandator Agency -defined equipment or apparatus types Comply 1129 Mandatory Special equipment Comply 1130 Mandatory Unit type Comply 1131 Mandatory AVL location and duty type Comply 1132 Mandatory Minimum staffing Comply 1133 Mandatory Split crew Does Not Comply 1134 Mandator Cross -staffing Does Not Comply 1135 Mandatory Unit capabilities Comply 1136 Mandatory Skills assigned to individual crew members Comply The system provides the capability to designate apparatus in a shared crew / cross- 1137 Mandatory staff configuration with any number of units Comply 1138 Mandatory The system can implement temporary capability assignments for units Comply If AVL is employed, the system considers neighboring jurisdictions' box 1139 Mandatory assignments Fire for mutual aid responses Comply 1140 Mandatory The operator can accept the complete list of system -recommended units using a Comply function key,key stroke or mouse click 1141 Mandatory The operator can select any units from the recommended units list for dispatch Comply 1142 Mandatory The system allows for recommendation of units by alarm level Comply The system supports multiple alternate dispatch recommendation modes to be 1143 Mandatory used as determined b agency severe weather, special events)Comply 1144 Mandatory The system is capable of toggling between standard and alternate response modes Comply The system recommends units for dispatch using special equipment as a selection 1145 Mandatory parameter Comply The system can recommend units that are assigned (enroute or on -scene) on lower 1146 Mandatory priority incidents to incidents of a higher priority. The incidents available for pre- Comply emption from a lower priority can be defined by the system administrator 1147 Mandatory The system allows the recommendation of supervisors to specific event types Comply An operator can manually enter any valid unit ID or multiple unit IDs for assignment 1148 Mandatory on an event including IDs not on the recommended units list Comply 1149 Mandatory An operator can return the event to the pending list without making a unit Comply assignment 1150 Mandatory The system allows for the addition of units to an event Comply The system can dispatch additional units to an incident from the command line, an 1151 Mandatory incident dispatch form, or using drag and drop from the available units list Comply functionality The system allows the dispatcher to request additional units from the system based 1152 Mandatory on capabilities assigned to a unit Comply As units are added to an event, the system recognizes when the assigned units 1153 Mandatory reach an upgraded alarm level. The system adds a notation to the event, but will Comply not change the existing alarm level 1154 Mandator The s stem has the abilityto configure and designate mutual aid responses Comply 1155 Mandator The systemcan formulate location -specific recommendations Comply The system can adjust the recommendation list and account for: 1156 Mandatory Time of day Comply 1157 Mandatory Unit availability Comply 1158 Mandatory Special skills assigned to responders currently assigned to the unit Comply 1159 Mandatory Special equipment assigned to the unit Comply 1160 Mandatory Closest units to the event location Comply 1161 Mandatory Units already assi ned to the event Comply 1162 Mandatory Alternate recommendation modes(e.g.,storm mode Comply The system can display extended unit recommendations in addition to the initial 1163 Mandatory recommendation(e.g.,next alarm level Comply 1164 Mandatory The system logs the recommendations displayed for the user in the incident's Comply history,whether dispatched or substituted The system provides an alert to the dispatcher when a closer unit becomes 1165 Mandatory available for dispatch in the time from recommendation list creation to dispatch until Does Not Comply the unit arrives on -scene. The determination is based on time and distance Unit Activity 1166 Mandatory The system allows units assigned to separate events to exchange assignments Comply without creating a new event 1167 Mandatory The system updates all log files when units are exchanged Comply 1168 Mandatory The assignment of a unit to an event can be restricted to the operator responsible Comply for the unit 1169 Mandatory The system can allow the assignment of a unit by an operator not responsible for Does Not Comply the unit, with authorization from the operator responsible for the unit When a unit exchange function is executed, the system seeks any required 1170 Mandatory authorization from the responsible operators prior to the exchange Comply 1171 Mandatory The system allows units to be placed on -duty from a re -formatted screen Comply 1172 Mandatory The system allows units to be placed on -duty from a command line Comply 1173 Mandator The on -duty entry can include the unit crew assignment Comply The system supports a temporary unit feature (up to eight -character unit number), 1174 Mandatory allowing units that are not predefined in the system or not on -duty to be placed on- Comply duty and dis atched via a single function Page 23 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 1175 Mandatory ®- Once created, the temporary unit has all the characteristics of a defined unit until removed Comply 1176 Mandatory When the temporary unit logs off, the temporary unit is removed from the system Comply 1177 Mandatory If an officer ID number being assigned to a unit already has an assignment, the system prompts the operator to either change the officer ID number to the new assignment or maintain the old assignment Comply 1178 Mandatory When an assignment is closed, the system maintains the officer ID number(s) associated with the assignment for audit purposes Comply 1179 Mandatory The system allows the name of a ride -along to be entered at unit sign -on. Multiple rider names can be added to a unit Comply 1180 Mandatory The system can assign vehicles to individual officers and maintains that vehicle assignment through shift changes Comply 1181 Mandatory The system provides notifications to the operators responsible for the individual units involved in the exchange on completion of the exchange Comply 1182 Mandatory The system allows an assigned unit and an unassigned unit to be exchanged without creating a new event Comply A single unit or multiple units can be assigned to an event: 1183 Mandatory By selection as part of a recommended unit list Comply 1184 Mandatory Asa parameter of a function entered on a command line Comply 1185 1186 Mandatory Mandatory By drag and drop from a list of available units A unit may be unassigned and unavailable for assignment Comply Comply 1187 Mandatory A unit may be assigned to backup or assist another unit Comply 1188 Mandatory A unit may be placed out -of -service and not available for assignment Comply 1189 Mandatory A unit may be "pre -assigned" to an event Does Not Comply 1190 Mandatory When a unit clears its assignment, it can be automatically dispatched to the next ..pre -assigned" incident comply 1191 Mandatory The responsibility area for a unit may be transferred from one area of responsibility (e.q., precinct, citywide) to another Comply 1192 Mandatory Units may be assigned to multiple areas of responsibility (e.g., multiple beats, cit wide Comply 1193 Mandatory The system is capable of establishing a geofence related to an event location. All active units within the geofence will receive an advisory notification by the system that the unit is within the geofence. Comply 1194 Mandatory The system allows one unit to cover the assigned area of another unit CompIv 1195 Mandatory The system allows remarks to be added to the unit (specifically) by an operator Comply The system provides the capability to capture an odometer reading, when: Mandator A unit comes on-dut Comply Mandator A unit oes off-dut Comply a Mandator Unit status chan es Does Not Complv Mandator U on initiation of unit trans ort Comply Mandator U on arrival of,, trans ort Comply Unit Record Data Elements 1201 Mandatory The system supports a central unit table for the creation of unit IDs Comply The system unit record contains the following elements: Comply 1202 Mandatory Unit ID (between 3 and 10 characters) Partial Comply or Alternative between 2 and 8 characters 1203 Mandatory Unit t e s i.e. a unit may be characterized as more than one type Comply 1204 Mandatory Capabilities Comply 1205 Mandatory Number of personnel assigned to the unit Comply 1206 Mandatory Personnel assigned Comply 1207 Mandator Push -to -talk ID Comply 1208 Mandatory Vehicle ID Comply 1209 Mandatory Mobile device ID Comply 1210 Mandatory Radio talkgroup Partial Comply or Alternative Assigned by call type and previous calls on that channel 1211 Mandatory Special equipment Comply 1212 Mandatory Area designation Comply 1213 Mandatory Zone designation Comply 1214 Mandatory Home assignment Comply 1215 Mandatory Controlled / Uncontrolled Does Not Comply 1216 Mandatory Notes Comply 1217 Mandatory The system supports the ability to assign an unlimited number of capabilities to a unit Comply Unit Status 1218 Mandatory Unit status may be updated using a function executed on the command line Comply 1219 Mandatory Unit status may be updated using a form Comply 1220 Mandatory Unit status may be updated using a mouse Comply 1221 Mandatory Unit status may be updated from the integrated map Comply 1222 Mandatory Unit status may be updated from the mobile device Comply 1223 Mandatory The system allows comment information to be entered during unit status updates Comply 1224 Mandatory Unit status comment information is loqqed in the unit history, Comply 1225 Mandatory Unit status comment information is logged in the event record, if the unit is assigned to an incident. Comply 1226 Mandatory jUnit status comment information can be added from the mobile client Comply Unit status record elements are as follows: 1227 Mandatory Unit ID Comply 1228 Mandatory Status code Comply 1229 Mandator Date /time of status Comply 1230 Mandator User ID of erson entering the status Comply 1231 Mandator X/ Y coordinates of vehicle when unit status is recorded Comply 1232 Mandatory Workstation ID Comply The CAD system allows the definition of the following types of unit status parameters: 1233 Mandatory Special status colors Comply 1234 Mandatory Allowing a unit to be available for dispatch while in a status comply 1235 Mandatory Allowing a unit to be available for recommendation while in a status Comply Page 24 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 1236 Mandatory Time allowed in a status ®- Comply III IN ORION I IIIIII 1237 Mandatory Status codes Comply 1238 Mandatory The status of multiple units assigned to an event may be updated with a single command Comply 1239 Mandatory The system allows a respective agency to create and maintain unit status codes Comply 1240 Mandatory Unit status is reflected on the unit ID display on the status displav Complv 1241 Mandatory The unit status indicator for the map and the status display can be the same color Comply The following unit status codes may be assigned to a unit: 1242 Mandatory Available Comply 1243 Mandatory Dispatched — not enroute Comply 1244 Mandatory Enroute Comply 1245 Mandatory At station — available Comply 1246 Mandatory At station — not available Comply 1247 Mandatory Staging —available Comply 1248 Mandatory Staging — not available Comply 1249 Mandator On -scene, in area area determined by the agency) Comply 1250 Mandator On -scene / Arrived Comply 1251 Mandatory Patient contact Comply 1252 Mandatory Initial hospital contact Comply 1253 Mandatory Enroute to hospital Comply 1254 Mandatory Arrived at hospital Comply 1255 Mandatory Enroute to move -up Comply 1256 Mandatory Arrived at move -up Comply 1257 Mandator Pre-empting Comply 1258 Mandatory Exchanged Comply 1259 Mandatory Transporting Comply 1260 Mandatory Transport complete Comply 1261 Mandatory Back in quarters Comply 1262 Mandator Out -of -service Comply 1263 Mandator Out -of -service — trainin Comply 1264 Mandatory Motor vehicle out -of -service due to vehicleproblem) Comply 1265 Mandatory Equipment available picking up equipment) Comply 1266 Mandatory Signal O radio traffic held Comply 1267 Mandator OK OK for routine radio traffic Comply 1268 Mandatory Report Comply 1269 Mandatory Cleared —available Comply 1270 Mandatory Cleared — not available Comply 1271 Mandatory On break —available Comply 1272 Mandatory On break— not available Comply 1273 Mandator Off -duty Comply 1274 Mandatory The system provides the capability to enter odometer reading when entering transport status code. Comply 1275 Mandatory The system provides the capability to enter odometer reading when entering transport complete status code. Comply 1276 Mandatory The system allows unit status codes to be defined by the agency. Comply 1277 Mandatory The system is capable of establishing an enroute geofence for a location (e.g., fire station). Comply 1278 Mandatory Unit enroute status can be automatically set when a vehicle moves a predetermined distance (geofence) from the location when dispatched (e.g., the fire vehicle moves 50 feet from the station after being dispatched). Comply 1279 Mandatory The system is capable of establishing an arrived geofence for a location (e.g., incident location other locations). Comply 1280 Mandatory Unit arrived status times may be automatically set when the unit assigned to a call enters a proximity zone(geofence) of the location of the incident. Comply 1281 Mandatory Unit arrived status times may be automatically set when the unit assigned to a call enters a proximityzone (geofence)of a location (e.g., ail hospital). Comply 1282 Mandatory The size of the proximity zone is determined by the agency. Comply 1283 Mandatory The system differentiates unit status using color. comply 1284 Mandatory The colors associated with unit status can be assigned and maintained by the agency. Comply 1285 Mandatory Unit status is reflected on the display of the unit icon on the map. Comply 1286 Mandatory Unit status when displayed on the map,is distinguished by color. Comply 1287 Mandatory The color representing each unit status on the map can be determined and maintained by the agency. Comply 1288 Mandatory The system provides the ability of distinguishing unit status visually with other than color to accommodate color blindness). Comply 1289 Mandatory The system provides the ability for an operator to add comments / remarks to the unit status record Comply 1290 Mandatory The system allows off -duty units to be tracked for off -duty employment. Comply 1291 Mandatory The system allows off -duty units to be recommended for assignment (e.g., the off- duty unit can be assigned to a high priority event at the discretion of the operator). Comply 1292 Mandatory Unit status records are exportable to an interfaced RMS module. Comply 1293 Mandatory Unit status records are exportable to a Comma Separated Variable format file. Comply Unit Status Timer 1294 Mandatory The system provides an audible (optional using system configuration) and visual notification to an operator when a unit exceeds a predetermined time period in a status. Comply The following unit status timers are enabled: 1295 Mandatory Dispatched — the length of time in the dispatched status to marking enroute or arrived / on -scene Comply 1296 Mandatory Enroute — from dispatch to arrived / on -scene Comply 1297 Mandatory Arrived — the length of time from on -scene to clear Comply 1298 Mandatory Unit safety / well-being timer — length of time established by the agency Comply 1299 Mandatory PAR check Comply 1300 Mandatory Operator -enabled timers Comply 1301 Mandatory I Visual notification for the unit timer is displayed for the unit's map icon. Comply Page 25 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII 1302 Mandatory Visual notification for unit timer triggering includes blinking of the unit ID or map icon. Comply 1303 Mandatory Unit status timer time periods are established and maintained by the agency. Comply If a mobile device is associated with the unit and a wellness check unit timer 1304 Mandatory trigger is activated for that unit, the system passes the notification to the mobile Comply device of the associated unit. 1305 Mandatory Unit status timer can varyb event type code. CompIv 1306 Mandator Unit status timer can vary by unit status code. Comply An operator can reset the timer for any unit. 1307 Mandatory he timer restarts at 0. Comply 1308 Mandatory Notifications are reset. Comply 1309 Mandatory r can disregard the timer for an unit. Comply 1310 Mandator The timer continues to run. Com 1311 Mandatory Future notifications can be turned off. Comply 1312 Mandatory Future notifications can be reset (snooze). Comply Unit Pre-emption 1313 Mandatory A unit can be pre-empted from an assigned event. The unit is then available for Comply assignment. 1314 Mandatory A unit can be pre-empted from an assigned event and reassigned to a different Comply event with a single command. A unit that has been pre-empted from an assigned event and reassigned to a 1315 Mandatory different event may be marked as arrived status without having to be "dispatched" Comply to the reassigned event. 1316 Mandatory A unit pre-empted from an event may have that event placed in the unit's event Comply stack as determined by the operator. 1317 Mandatory If all units assigned to an event are pre-empted, the event is placed back on the 1pending Comply events list. This event is flagged as one previously dispatched. 1318 Mandator Pre-em ted units are tracked in the event record / audit trail Comply Unit move -up / cover 1319 Mandatory The system supports cover assignments where one unit is recommended for the Comply assignments of another unit. 1320 Mandatory The system automatically recommends cover assignment under circumstances Comply determined by the agency. 1321 Mandatory The system allows cover assignments to be manually created with a CAD Comply command. 1322 Mandatory The system visually notates a unit in a cover assignment status on the unit status Comply monitor lists. 1323 Mandatory Units put into a covering status are recommended from the station for which they are covering. Comply 1324 Mandatory The system supports move -up assignments where one unit is moved to the station Comply of another unit to fill gaps in coverage. 1325 Mandatory The system automatically recommends move -up assignments under Comply circumstances determined by the agency. 1326 Mandatory The system allows move -up assignments to be manually created with a CAD Comply command. 1327 Mandatory The system creates a CAD event for a move u / cover. Comply 1328 Mandatory The system visually notates a unit in a move -up assignment status on the unit comply status monitor lists. 1329 Mandatory Units put into a move -up status are recommended from the station to which they Comply have been moved. Units that are moved -up can be automatically returned to their home station upon 1330 Mandatory clearing of the event / call that required the move -up, or manually returned, at the Comply discretion of the operator 1331 Mandatory The system provides for individual dispatcher discretion to allow override of cover Comply and move -up recommendations. 1332 Mandatory The system provides a visual alert that units involved in a move -up Comply recommendation have returned to service. 1333 Mandatory A command is available to return moved -up or cover units to original / primary Comply station Primary Units 1334 Mandatory The system can automatically assign a unit as the primary unit for an event based Comply on agency requirements. 1335 Mandatory An operator can assign a unit to be the primary unit for an event. Comply 1336 Mandatory An operator can change the primary unit during an event with a single command. Comply 1337 Mandatory The system records the change of primary unit in the event record. Comply 1338 Mandatory The system supports a visual indication of the primary unit on the active event Comply display. 1339 Mandatory The system supports a visual indication of the primary unit on the unit display. Comply 1340 Mandatory The primary unit is responsible for the report, if a report is required Comply 1341 Mandatory The primary unit requires a disposition when cleared, if a disposition is required. Comply 1342 Mandatory The primary unit designated for an event may be changed from a mobile device. Comply Cleared Units 1343 Mandatory A single unit can be cleared from an event. Comply 1344 Mandatory Cleared units are available for assignment. Comply 1345 Mandatory A unit may be cleared from an event and held as not available for assignment. Comply 1346 Mandatory A unit may be cleared no matter what status it is currently with a single command. Comply 1347 Mandatory Multiple units can be cleared from an event with a single command. Comply 1348 1 Mandatory lAll units may be cleared from an event with a single command. Comply 1349 Mandatory When all units are cleared from an event, the event automatically initiates the event Comply close process. 1350 Mandatory When units from multiple agencies clear an event, the agency follows their process Comply for assigning dis osition. 1351 Mandatory Each event must include a disposition code on closure. Comply Page 26 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Unit Disposition Code 1352 Mandatory Unit disposition codes are created and maintained by the agency. Comply 1353 Mandatory A unit disposition code is added to the unit record on clearance of a call by a unit. Comply 1354 Mandatory A unit disposition code can be required depending on the event type of the event, Comply as determined by the agency. 1355 Mandatory Each unit assigned to an event may record a disposition code. Comply 1356 Mandatory The system allows multiple disposition codes per unit. Comply 1357 Mandatory The system allows multiple report disposition codes per event Comply Wrecker Rotation The system provides a method for creating and maintaining a list used for rotating 1358 Mandatory external services(e.g.,wrecker company rotation plans). Comply 1359 Mandatory The wrecker rotation cycle list can utilize wrecker capabilities as a parameter of Comply selection(e.g.,hazmat-qualified). 1360 Mandatory Wrecker capabilities are stored and maintained in the wrecker rotation dataset. Comply 1361 Mandatory The agency can create and maintain a list of wrecker companies to include on the Comply rotation plan. The system allows for the development of a separate wrecker company 1362 Mandatory recommendation plan based on wrecker coverage polygons. Comply 1363 Mandatory Wrecker company rotation plans can be based on location. Comply The system can automatically recommend a wrecker company from the wrecker 1364 Mandatory company rotation list. Comply 1365 Mandatory The system can display the wrecker rotation list when requested by an operator Comply 1366 Mandatory An operator may override the recommended wrecker company selection. Comply 1367 Mandatory The selection of a wrecker company may be based on the length of time since the Comply unit was last assigned. The system allows an operator to remove / suspend a wrecker company from the 1368 Mandatory wrecker rotation list for an agency -determined eriod of time Comply The system allows an operator to select if a wrecker stays at top of a wrecker 1369 Mandatory rotation or select a wrecker company to go to the bottom of the wrecker rotation list, Comply depending on circumstances. The system allows a wrecker to remain on the top of the list if the need for the 1370 Mandatory wrecker is cancelled during the event. Comply 1371 Mandatory The system will assign unit status times to wrecker dispatches. Comply The system is capable of tracking the time between a wrecker notification and 1372 Mandatory arrival on -scene. Comply 1373 Mandatory The system creates an audit log entry for wrecker assignments. Comply 1374 Mandatory t the wrecker company assignment logs. comply 1375 Mandatory An operator can electronically deliver (email) the wrecker company assignment Comply logs. The system can establish a link to the wrecker company contact telephone number 1376 Mandatory Comply and dials the company if the telephone link is selected by an operator. 1377 Mandatory The system allows an operator to manually assign/override wrecker company Comply selection. Contractor Rotation 1378 Important The system supports a module for rotating contractor or support personnel. Comply Wrecker rotation (using a different resource type) can be used for this. 1379 Important The system supports the temporary removal of a contractor from a rotation. Comply 1380 Important The system supports the request for a contractor from a person or vehicle record. Comply 1381 Important The system supports the ability to cancel a contractor request. Comply 1382 Important The system supports storage of information about a contractor request within the Comply incident record. BOLO Messages 1383 Mandatory The entry of a BOLO can occur via a form or via command line. Partial Comply or via a form Alternative 1384 Mandatory JA BOLO can include information on persons or vehicles. Comply Any CAD workstation can perform the following with regards to BOLO messages: 1385 Mandatory Create Comply 1386 Mandatory Modify Comply 1387 Mandatory Display Comply 1388 Mandatory Delete Comply 1389 Mandatory Print Comply 1390 Mandatory Save a version of a BOLO for electronic distribution(e.g.,email). Comply 1391 Mandatory The system can restrict the ability to delete a BOLO. Comply The system provides the ability to send a BOLO to groups of workstations or 1392 Mandatory individual workstations. Comply 1393 Mandatory A BOLO can be specified as local to the Jurisdiction of the event or citywide. Comply 1394 Mandatory A BOLO can be tied to an event. Comply 1395 Mandatory The workstation ID and operator ID initiating the BOLO are included with the message. Comply 1396 Mandatory The active BOLO list can be displayed. Comply 1397 Mandatory An operator can select an active BOLO from the list to view the details. Comply The system supports the automatic query of active BOLO data whenever a person 1398 Mandatory or vehicle is entered into the system. Comply When searching active BOLO data, the system searches by: 1399 Mandatory Vehicle tag ID Comply 1400 Mandatory Subject information Comply 1401 Mandatory Vehicle identifier(e.g.,make model Comply 1402 Mandatory A BOLO can have an expiration date and time. Comply 1403 Mandatory The system can automatically expire BOLOs based on the expiration date. Comply 1404 Mandatory An operator can manually mark a BOLO expired. Com 1405 Mandatory A BOLO can be canceled by an authorized operator. Com A BOLO can be terminated by an authorized operator from an authorized 1406 Mandatory Comply workstation. Page 27 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ON A BOLO message includes: 1407 Mandator Date and time Comply 1408 Mandator Initiatin o erator ID and workstation ID Comply 1409 Mandator BOLO message Comply 1410 Mandatory Expiration date Comply 1411 Mandatory Date and time terminated Comply 1412 Mandatory Terminating operator ID and workstation ID Comply 1413 Mandatory The BOLO messages can be searched by any field of the message. Comply 1414 Mandatory A BOLO message can be printed. Comply 1415 Mandatory A summary list of BOLOs can be printed. Comply The BOLO summary list can be limited by: 1416 Mandatory Active Comply 1417 Mandator Closed/expired Comply 1418 Mandatory Date range comply 1419 Mandatory BOLO data is available for inquiry, retrieval, and reports Comply 1420 Mandatory If active, the BOLO will be retained on the BOLO list until closed or expired. Comply 1421 Mandator The BOLO list is available to mobile devices. Com 1422 Mandator The system supports the distribution of BOLO messages. Comp The distribution of BOLO messages includes the following: 1423 Mandatory All users Comply 1424 Mandatory A selection of users Comply 1425 Mandatory Mobile devices Comply 1426 Mandatory Units Comply 1427 Mandatory A BOLO message can be scheduled for redistribution, if still active (e.g., an active BOLO message can be redistributed every four hours). Comply Integrated Mapping 1428 Mandatory An operator can initiate an event, using a mouse click on the map, with the map pointer as the location. Comply 1429 Mandatory The system supports a single map data structure for use across all components of the system. Comply 1430 Mandatory The event created from the map can use the map location as the event location. Comply 1431 Mandatory The event created from the map can use an address point as the event location. Comply 1432 Mandatory The event created from the map can use a common place as the event location Comply 1433 Mandatory An event created from a map can default to the closest intersection. Comply 1434 Mandatory The system supports the assignment of units to events by drag and drop of the units from the available unit list to the event displayed on the map. Comply 1435 Mandatory The system supports map overlays developed by the user agencies. Comply The system supports the following overlays, at a minimum: 1436 Mandatory Digital orthophotography Comply 1437 Mandatory Pictometry Comply 1438 Mandatory Parcel Comply 1439 Mandatory Parks Comply 1440 Mandatory Building footprints Comply 1441 Mandator Agency -developed map layers Comply 1442 Mandatory Waterways Comply 1443 Mandatory Agency -developed polygons (e.g., police precincts, agency response areas) Comply 1444 Mandatory Political boundaries Comply 1445 Important Insurance boundaries Comply 1446 Mandatory Neighborhoods Comply 1447 Mandatory Hydrants Comply 1448 Mandatory Railroad lines Comply 1449 Mandatory Communication towers(e.g.,cell phone, commercial broadcast Comply 1450 Mandatory Live CATV camera locations(e.g.,traffic cameras security cameras). Comply The system is capable of displaying map layers that are updated live from external sources, at a minimum: 1451 Mandatory Weather live updates) Comply 1452 Mandatory Flooding live updates) Comply 1453 1454 Mandatory Mandatory Out -of -service hydrants (live updates) The system provides the ability to toggle layers on/off at the operator's discretion. Comply Comply 1455 Mandatory The integrated CAD map can utilize the map for the entire county. Comply 1456 Mandatory The system supports multiple maps to be displayed in separate windows simultaneously. Comply 1457 Mandatory The system allows the operator to toggle between multiple maps. Comply 1458 Mandatory The integrated map will displays status changes to the map automatically, not requiring a manual refresh of the map. Comply 1459 Mandatory Authorized agency users can update the service status (in-service/out-of-service) of hydrants on the hydrant layer. Comply 1460 Mandatory The CAD map system can integrate any maps loaded regardless of map boundaries. Comply 1461 Mandatory When clicking on a camera location icon on the CATV camera location map layer, the system is capable of displaying the live camera stream of that camera in a pop- up window. Comply 1462 Mandatory The map system operates with the same keyboard and mouse function as CAD. Comply 1463 Mandatory The map displays active events. Comply 1464 Mandatory The map displays pending events. comply 1465 Mandatory The map symbols representing events and units are configurable by the agency. Comply 1466 Mandatory The map system displays all units within the map view. Comply 1467 Mandatory The map system displays the live location of all units within the map view. Comply 1468 Mandatory The map symbols distinguish between function, events, and units by color and shape. Comply 1469 Mandatory The map symbols representing units distinguish unit status (e.g., enroute, arrived, available). Comply Page 28 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII Unit status representations (e.g., color, symbology) on the map match status 1470 Mandatory representations used on the CAD status monitors. Comply 1471 Mandatory An operator can display detail information about an event or unit by selecting the Comply representative icon displayed on the map. An operator can display the coordinates of a map location by a mouse click on the 1472 Mandatory desired map position. Comply An operator can perform event -related functions (e.g., update event information, 1473 Mandatory add remarks) from an event form by selecting the representative event icon Comply displayed on the map. The system support the ability to visually notate available premises information and 1474 Mandatory link to appropriate documents via a single ma click. Comply 1475 Mandatory The system supports the ability to select unit(s) and have the map automatically Comply size to display the requested units' icons within the map. With AVL enabled, the map automatically pans to follow a unit selected by an 1476 Mandatory operator. Comply 1477 Mandatory Map overlays may be toggled on and off by an operator. Comply The system accepts location information based on Federal Communications 1478 Mandatory Comply Commission (FCC) Wireless Phase I and Phase II standards. 1479 Mandatory IThe system displays the location of Wireless Phase I and Phase 11 callers. Comply An operator can perform a map location lookup based on the following: 1480 Mandatory Validated civic address Comply 1481 Mandatory Validated intersection Comply 1482 Mandatory Geographic coordinates(e.g.,latitude/longitude) Comply 1483 Mandatory Mouse click on the map Comply 1484 Mandatory Validated common place name comply When initiating an event from a mouse click on the map, the system will present the operator choices of the closest valid addresses to the map click location to choose 1485 Mandatory as the address to validate, but the point on the map will remain at the point Not Answered selected. Please describe the process used to interpolate addresses both along street segments and in open areas. 1486 Mandatory The system links files to map structures (e.g., photos, PDFs audio). Comply 1487 Mandatory The system creates links to the Web via points on the map. Comply 1488 Mandatory The system creates stores and executes hyperlinks. Comply 1489 Mandatory The system toggles feature annotation. Comply 1490 Mandatory An operator can pan and zoom the map view. Comply 1491 Mandatory An operator can zoom using the scroll button on the mouse. Comply 1492 Mandatory The map zoom levels are defined by the agency. Comply The map zoom levels are able to be defined by the agency by municipality (e.g., 1493 Mandatory Municipality A wants the map zoomed to 1,000 feet when recalling a dispatch, while Comply Municipality B wants the map zoomed to 2,000 feet for the same function). The map feature annotation (e.g., street names) font size automatically adjusts with 1494 Mandatory map focus to maintain a consistent size. Comply 1495 Mandatory The map icons' font size automatically adjusts with map focus to maintain a Comply consistent size. Partial Comply or 1496 Mandatory The map supports both English and metric measurements. Alternative English 1497 Mandatory Map symbology can be defined and changed by the agency. Comply During event entry, dispatching, and inquiry, the integrated map centers the map 1498 Mandatory focus on the location and zooms to an extentspecified by the agency. Comply 1499 Mandatory The system can print the map display. Comply The system can perform a screen capture and save a snapshot of the current map 1500 Mandatory display. Comply 1501 Mandatory The system is cal of sharing the screen capture file via email. Comply Updates to the map only require the deltas to be uploaded and integrated with the 1502 Mandatory map rather than the entire map file. Does Not Comply 1503 Mandatory Authorized agency users can update the mapping system. Comply 1504 Mandatory Updates to the mapping module do not affect CAD operations. Comply GIS Interface 1505 Mandatory The system is compatible with ESRI software. Comply 1506 Mandatory The system supports ESRI file formats. Comply The system supports a direct interface to ESRI native file structures for import to 1507 Mandatory CAD. Comply 1508 Mandator All GIS-related files can be maintained by the agency. Comply 1509 Mandatory GIS files can be imported to CAD by the agency using built-in system utilities. Comply 1510 Mandatory 1A GIS report writing module is included (e.g., Python for ArcGIS DoesNotComply Road Closures 1511 Mandatory The system accepts and processes road closures. comply 1512 Mandatory A road closure is visually represented on the map. Comply 1513 Mandatory Road closure updates are represented on all system workstations and devices in Comply real-time. 1514 Mandatory An authorized user can enter a road closure using CAD functions. Comply 1515 Mandatory An authorized user can schedule a road closure (e.g., parade route, special Comply events). 1516 Mandatory An authorized user can discontinue the road closure using CAD functions. Comply 1517 Mandatory Entry of road closures is automatically shared by the system with all workstations Comply and mobile devices. 1518 Mandatory The system is capable of updating workstations and mobile devices with road Comply closure data immediately after entry. 1519 Mandatory Road closures can be of any duration. Comply 1520 Mandatory Unit recommendations are ad usted due to active road closures. Comply During a road closure, an operator can designate if a closure can be treated as 1521 Mandatory "open" for public safety personnel. Does Not Comply Unit Routing 1522 Mandator Unit routin uses the street network. Comply 1523 Mandator Unit routing assistance is ad usted due to active road closures. I Comply Page 29 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII 1524 Mandatory Unit routing is adjusted (rerouted) due to real-time changes in global positioning Comply system GPSposition. 1525 Mandatory The system utilizes a unit's AVL location as the starting point for unit routing. Comply 1526 Mandatory The system supports unit routing based on both shortest distance and shortest Comply drive time from a unit's location to the assigned event location. 1527 Mandatory The system supports unit routing based on fastest drivable route from a unit's Comply location to the assigned event location. 1528 Mandatory The system supports unit routing with operator -designated start and end point. Comply 1529 Mandatory Unit routing accounts for road closures. Comply 1530 Mandatory The system supports the creation and maintenance of traffic detours due to road Comply construction or other events. 1531 Mandatory Unit routing accounts for detours. comply 1532 Mandatory Unit routing accounts for road attributes (e.g., speed limits, one-way streets). Comply 1533 Mandatory The system is capable of incorporating turn restrictions from ESRI Network Analyst. Comply 1534 Mandatory The system highlights the calculated route on the map. Comply 1535 Mandatory The mobile system supports annunciated turn -by -turn directions between any two Comply points on the map on mobile devices. 1536 Mandatory Annunciated turn -by -turn directions may be toggled on and off at an operator's Comply discretion. 1537 Mandator The routingmodule can reset the route based on the current unit location. Comply 1538 Mandator When a route is reset, the system annunciates based on the reset route. Comply Interfaces Alarm Company Interface 1539 Mandatory The system has a bi-directional interface to external alarm monitoring companies. Does Not Comply 1540 Mandatory The system allows alarm testing locations to be flagged by the user to deter repeat Does Not Comply calls for service for the duration of alarm testing. 1541 Mandatory The external alarm monitoring company interface utilizes the most recently Does Not Comply developed Automated Secure Alarm Protocol ASAP specification. AVL Interface 1542 Mandatory Data from the AVL module can be used to determine real-time unit location. Comply 1543 Mandatory Data from the AVL module is integrated with the CAD system. Comply 1544 Mandatory Data from the AVL module is available to all agencies, jurisdictions, and units on Comply the system. 1545 Mandatory Data from the AVL module can be shared with third party applications, (e.g., Comply MARVLIS Third Party Mobile Data Solutions). 1546 Mandatory The system allows AVL data to be restricted from sharing based on agency, Jurisdiction Comply user role and unit by an authorized user. The system allows the AVL component to be implemented by: 1547 Mandatory Unit Comply 1548 Mandatory Group Comply 1549 Mandatory Agency Comply 1550 Mandatory AVL can be toggled on/off by an authorized user at the agency's discretion. Comply 1551 Mandatory Unit AVL data is used in unit recommendations by agency/group, implemented by Comply an authorized a ency user. The system will continuously re -poll for a closer resource meeting the resource 1552 Mandatory needs and, if available, re -recommend a more appropriate unit until the arrival of a Does Not Comply unit on -scene. 1553 Mandatory Unit AVL data is used in vehicle routing. Comply 1554 Mandatory Unit AVL based positions are displayed on the integrated CAD workstation map. Comply 1555 Mandatory Unit AVL based positions are displayed on the integrated CAD mobile workstation map. comply 1556 Mandatory Unit AVL based positions are updated on the map automatically. comply 1557 Mandatory The frequency of AVL updates can be adjusted by unit, status, speed, and time comply elapsed. 1558 Mandatory The system can interface with the AVL application independent of the mobile data comply infrastructure. 1559 Mandatory The AVL module can be toggled on and off without degradation of CAD system responsiveness. comply 1560 Mandatory The system supports AVL playback function for units on a map based on user, role, comply security. 1561 Mandatory The system interfaces with the AVL application to produce event and unit playback comply activity using the ex sting CAD mapping module. 1562 Mandatory The system interfaces with the AVL application to capture unit data regarding Does Not Comply current unit conditions (e.g., status of emergency lights and sirens). The system interfaces with the AVL application to capture unit data to enable the following reports: 1563 Important Vehicle activity comply 1564 Important Seed com 1565 Important Location com 1566 Important Supervisors are notified when agency driving protocols are violated (e.g., geofence, comply speed violation). Cl Interface The system supports an interface to the currently installed Cl 1567 Mandator Vesta' 9-1-1 version R7.1, Console UI 14.0.406.6071 comply 1568 Mandatory The CAD-to-CPE interface accepts NENA i3-compliant data transfer, when comply available. 1569 Mandatory The data transferred to CAD from the CPE is incorporated into the event record. comply 1570 Mandatory The CAD system accepts and processes call location data in PIDF-LO format for comply address verification when it becomes available. 1571 Mandatory The system accepts emergency call and location data originating with Session comply Initiation Protocol SIP with location conveyance. 1572 Mandator Basic 9-1-1 call data is transferred appropriately to the CAD call entry form. comply Page 30 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 1573 Mandatory ®- Enhanced 9-1-1 call data is transferred appropriately to the CAD call entry form. comply 1574 Mandatory Wireless Phase I call data is transferred appropriately to the CAD call entry form. comply 1575 Mandatory Wireless Phase 11 call data is transferred appropriately to the CAD call entry form. comply 1576 Mandatory The system accepts X / Y coordinates for address verification (e.g., latitude/longitude) for conversion to the closest civic address, address point, or common place comply 1577 Mandatory The system is FCC Wireless Phase 11-compliant. comply 1578 Mandatory Location rebid can be initiated from CAD by an operator. comply 1579 Mandatory The system displays caller location on the CAD mapping system. comply 1580 Mandatory Location changes occur as a result of a wireless caller rebid do not automatically update the event location. The system prompts the operator to whether or not to u date the event location. comply Digitized Voice Station Alerting System Interface 1581 Mandatory The CAD system will interface with Phoenix Systems, Inc. Fire Station Alerting S stem by Fire. comply 1582 Mandatory The CAD system will interface with Phoenix Systems, Inc. Fire Station Alerting S stem by EMS. comply 1583 Mandatory Through the CAD interface to the radio system, Phoenix will annunciate the event data over the air and to the appropriate stations. comply ePCR 1584 Mandatory The system supports the capability to complete patient care reports (PCRs) in the field comply 1585 Mandatory IThe CAD system can interface with the ePCR system. comply 1586 Mandatory CAD event data is available for transfer to the ePCR system to populate CAD -related fields in the PCR. comply The system supports, at a minimum, the capture/transfer from CAD of the following data elements for each CAD event: 1587 Mandatory Incident number or report number comply 1588 Mandatory Report number comply 1589 Mandatory Call location comply 1590 Mandatory Call type - initial comply 1591 Mandatory Time dispatched comply 1592 Mandatory Time first unit arrived comply 1593 Mandatory Time dispatched comply 1594 Mandatory Time enroute comply 1595 Mandatory Time arrived comply 1596 Mandatory Time departed for transport comply 1597 Mandatory Destination hospital comply 1598 Mandatory Time at hospital comply 1599 Mandatory Time clear from hospital comply 1600 Mandatory Time available comply 1601 Mandatory Time cleared comply 1602 Mandatory CAD event data is available for transfer to the ePCR system while the event is active or closed. Comply ICS exports data in several formats. Image Trend. Emergidata, Firehouse, Emergency Reporting, Motorola, etc. External Databases 1603 Mandatory The system supports interfaces to external databases (i.e., databases not directly hosted within the CAD network). Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1604 Mandatory IThe system supports the capability for client -created interfaces. Comply 1605 Mandatory The system supports the capability for an interface to CopLogic for pulling reports into CAD ability to add comments to the associated CAD record Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. Law Enforcement Contact Tracking 1606 Mandatory IThe system can track law enforcement contacts with citizens. Comply The following parameters can be captured as part of the tracking entry: 1607 Mandatory Name Comply 1608 Mandator Race / Ethnicity Comply 1609 Mandatory Sex Comply 1610 Mandatory Age Comply 1611 Mandatory Probable cause Comply 1612 Mandatory Arrests Comply 1613 Mandatory Citation Comply 1614 Mandatory Searches Comply 1615 Mandator Vehicles list Comply 1616 Mandatory Findin s / Comments Comply 1617 Mandatory Data may be entered by any authorized operator from a workstation or mobile device. Comply 1618 Mandatory IThe system will export contact tracking data to RMS automatically. Comply Logging Recorder Interface 1619 Mandatory The system will interface with a HigherGround Capture911 logging system Version 8.9.1. Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1620 Mandatory The system can establish an interface with the agency logging system Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1621 Mandatory The system provides a hyperlinkfrom a CAD record to the incident record stored on the logging recorder. Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1622 Mandatory The system stores screen shots of the CAD workstation with the incident record in the logging recorder. Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1623 Mandatory The system provides CAD incident data to the logging recorder, in order to identify the recorded event by the CAD incident number. Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1624 Mandatory The system can attach logging recorder records to the CAD incident record in CAD. Comply Master Clock Interface 1625 Mandatory The system can establish a time synchronization interface connection to a PSAP Master Clock. Comply Page 31 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 1626 Mandatory ®- The system establishes time synchronization in compliance with NENA 04-002, PSAP Master Clock Standard. III Comply IN ORION I IIIIII 1627 Mandatory The system can establish the time synchronization interface using an RS-232 serial ASCII communications connection. Comply 1628 Mandatory The system can establish the time synchronization interface using an inter -range instrumentation crou IRIG communications connection. Comply 1629 Mandatory The system can establish the time synchronization interface using an Ethernet 10/100 Base-T network connection. Comply 1630 Mandatory The system accepts time codes that utilize Network Time Protocol NTP . Comply 1631 Mandatory The system accepts time codes that utilize Simple Network Time Protocol (SNTP). Comply 1632 Mandatory The system can accept broadcast time codes from the PSAP Master Clock via the interface connection. Comply 1633 Mandatory The system can request time codes from the PSAP Master Clock via an interface connection. Comply 1634 Mandatory The system automatically adjusts the time settings for all CAD servers using the time codes from the PSAP Master Clock. Comply 1635 Mandatory The system automatically adjusts the time settings for all CAD workstations using the time codes from the PSAP Master Clock. Comply 1636 Mandatory The Master Clock interface conforms to the specifications described in NENA 04- 002, PSAP Master Clock Standard, latest version. Comply Paging Alphanumeric/Text The system supports alphanumeric/text paging: 1637 Mandatory Based on event status Comply 1638 Mandatory Based on event type Comply 1639 Mandatory Based on priority Comply 1640 Mandatory Based on event location Comply 1641 Mandatory Based on re -determined location Comply 1642 Mandatory Based on stations Comply 1643 Mandatory Based on agency Comply 1644 Mandatory Based on paging style Comply The data contained in the alphanumeric/text page of an event includes, at a minimum: 1645 Mandatory Incident number Comply 1646 Mandatory Incident type Comply 1647 Mandatory Location Comply 1648 Mandatory Event date and time Comply 1649 Mandatory Common place name if any Comply 1650 Mandatory Community/ Municipality Comply 1651 Mandatory Units dispatched Comply 1652 Mandatory Narrative Cmo 1653 Mandatory ender ID Com 1654 Mandatory Sending device ID Comply 1655 Mandatory The format of the alphanumeric/text page is a enc -confi urable. Comply 1656 Mandatory The data elements are confi urable based on the paging style used. Comply 1657 Mandatory The alphanumeric/text paging system supports paging to groups. Comply 1658 Mandatory The system supports sending updates based on event status (e.g., dispatch, unit recall working fire). Does Not Comply 1659 Mandatory The system supports sending/not sending alphanumeric pages/texts based on agency. Comply 1660 Mandatory The system supports alphanumeric/text paging from the command line. Comply 1661 Mandatory The system supports alphanumeric/text paging by employee ID. Comply 1662 Mandatory The system supports alphanumeric/text paging by unit ID. Comply 1663 Mandatory The system supports alphanumeric/text paging using re- ro rammed text. Comply 1664 Mandatory The system supports alphanumeric/text paging using free text. Comply 1665 Mandatory The system supports alphanumeric/text paging to all units on an event. Comply Messaging to all units on an event 1666 Mandatory The system supports creating alphanumeric/text page groups based on call type, by agency, duty,and discipline. Comply 1667 Mandatory The system logs all paging activity with the associated event. Comply 1668 Mandatory The system supports the delivery of alphanumeric/text paging in the form of an email message. Comply 1669 Mandatory The system supports the delivery of alphanumeric/text paging in the form of a text message to a cell pone enabled for text messaging. Comply 1670 Mandatory The system supports the Telelocator Alphanumeric Protocol (TAP). Comply 1671 Mandatory The system supports SMS. Comply 1672 Mandatory The system allows for a CAD -initiated page to require an acknowledgement. Comply Person nel/Staffin Interface 1673 Mandatory The system can interface with third -party personnel scheduling software (e.g., Kronos Partial Comply or Alternative ICS utilizes a wide variety of Web services accessible to 3rd party companies. 1674 Mandatory IThe system provides a vendor -developed personnel scheduling module. I Does Not Comply Pictometry 1675 Mandatory The system supports an interface with Pictometry data. Comply 1676 Mandatory Pictometry data is included as an overlay with the integrated mapping module. Comply 1677 Mandatory The system supports the integration of CAD event data with Pictometry orthogonal views. Comply 1678 Mandatory The system supports the integration of CAD event data with Pictometry oblique views. Comply 1679 Mandatory The system supports the calculation and display of Pictometry measurement ca abilities(e.g.,height, distance angles, location). Partial Comply or Alternative distance and radius 1680 Mandatory The system supports the use of Pictometry annotation tools. Comply Emergency Medical Dispatch 1681 Mandatory The CAD system will interface with the Priority Dispatch ProQA Paramount system to enable standardized caller interrogation between the caller and call taker, and provide a set of pre -arrival instructions to assist with emergency call processing. Comply 1682 Mandatory The system automatically initiates the ProQA dialog upon selection by the call taker of a nature code associated with the discipline. Comply Page 32 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- The resulting dispatch determinant is automatically incorporated into the nature 1683 Mandatory code of the active event. Comply 1684 Mandatory The CAD system utilizes the determinant as the nature code for unit Comply recommendation. 1685 Mandatory The determinant is recorded as part of the event record. Comply 1686 Mandatory The CAD system interfaces with Priority Dispatch ProQA Paramount for Medical. Comply 1687 Mandatory The CAD system interfaces with Priority Dispatch ProQA Paramount for Fire. Comply 1688 Mandatory The system is capable of accepting and managing agency -provided PAls internally, Comply without the use of third -party roducts. 1689 Mandatory The agency can create re -arrival instructions based on agency SOPs. Comply 1690 Mandatory Agency -created PAls can be based on event type code, geography, jurisdiction, Comply remise/hazard information. 1691 Mandatory The system selects agency -created PAls when the event type code is entered. Comply 1692 Mandatory Dialog and response associated with the PAI are stored with the event record and Comply are accessible to mobile devices. Quality Assurance/Quality Improvement 1693 Mandatory All event record data is available for export to a CA application (e.g., Priority Comply Dis atch AQUA). 1694 Important IThe system provides a vendor -supplied CA module. Does Not Comply available, If available, the system's QA/QI module must comply with the most recently 1695 Mandatory approved Quality Assurance Program from the International Academies of Does Not Comply enc Dispatch IAED . Radio System Interface 1696 NA The CAD system can interface with the Motorola Centracom Gold Elite and Does Not Comply Discuss with DIME radio lead MCC7500 dis atch radio consoles stems. The CAD system can interface with an Association of Public -Safety 1697 NA Communications Officials APCO Pro ect 25-compliant radios stem. Does Not Comply 1698 NA The CAD system supports the ability to interface with GPS-enabled portable radios Comply In contract with Wylie and Collin County for this capability. that include messaging capabilities. The CAD system supports radio alias synchronization with the current radio system 1699 NA to avoid duplicate maintenance of radio IDs. Does Not Comply 1700 NA The CAD system can send alerts and alarms over the radio. Does Not Comply 1701 NA The CAD system can display and search for radio assignment information. Comply 1702 NA The CAD system can perform radio assignments based on incident type and agency. Does Not Comply The interface between the CAD system and the radio system is capable of The Partial Comply or 1703 NA the data required to annunciate Phoenix event information. Alternative We interface to USDD but not to radio systems Through the radio system interface, the system can display unit radio call signs 1704 NA (Push -to -talk) on the CAD monitor screen when the field unit depresses the Does Not Comply transmit key. On activation of the field radio emergency button function, the radio system 1705 NA interface provides the field unit's radio call sign and last known location to all Does Not Comply dispatch group workstations. Fire Records Management Systems (FRMS) 1706 Mandatory The system will fully integrate with the proposed FRMS. Comply ICS interfaces to Emergency Reporting FIRMS. 1707 Mandatory All CAD data fields are available to the FIRMS for inclusion in the FIRMS record. Comply The integration includes automatic, seamless transfer of event information between 1708 Mandatory CAD and the FIR MS Comply 1709 Mandatory An operator has the ability to run inquiries on FIRMS data through the CAD - FIRMS Does Not Comply interface. 1710 Mandatory CAD workstations have the ability to run inquiries on FIRMS data. Comply 1711 Mandatory Results of the FIRM S inquiry may be displayed on the terminal, printed on a Not Answered selected network printer or both. All run data required for initiating and completing incident reports is available to an 1712 Mandatory authorized user at any time. A unit will not have to wait until an event is closed Not Answered before the data is available to complete the report. The system supports, at a minimum, the capture/transfer from CAD of the following data elements for each CAD event: 1713 Mandatory Incident number Comply 1714 Mandatory Report number Comply 1715 Mandatory Call location Comply 1716 Mandatory Call type - initial Comply 1717 Mandatory Call type - final Comply 1718 Mandatory Alarm levels Comply 1719 Mandatory Caller location Comply 1720 Mandatory Fire district Comply 1721 Mandatory Caller name Comply 1722 Mandatory Alternate call back number Comply 1723 Mandatory Call priority Comply 1724 Mandatory Call back field date and time Comply 1725 Mandatory Remarks Comply 1726 Mandatory Disposition unlimited Comply 1727 Mandatory Time call received Comply 1728 Mandatory Time dispatched Comply 1729 Mandator Time first unit res onded Com 1730 Mandator Time first unit arrived Com 1731 Mandator Time first unit cleared Comply 1732 Mandator Time last unit cleared CompIv The system supports, at a minimum, the capture/transfer from CAD of the following data elements for each unit logged on during a shift: 1733 Mandatory Unit ID Comply 1734 Mandator vehicle ID m Co 1735 Mandator Unit in-service times Comp 1736 Mandatory Unit out -of -service times Comply 1737 Mandatory Personnel assigned Comply Page 33 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 The system supports, at a minimum, the capture/transfer from CAD of the following data elements for each event to which a unit was assigned: 1738 Mandatory Time dispatched Comply 1739 Mandatory Time acknowledged Comply 1740 Mandatory Time enroute Comply 1741 Mandatory Time arrived Comply 1742 Mandatory Agency -defined milestones (e.g., staging, fire under control, fire knocked down, Comply rescue complete, PAR 1743 Mandatory Time departed for transport Comply 1744 Mandatory Time arrived for transport Comply 1745 Mandatory Destination hospital Comply 1746 Mandator Time at hospital Comply 1747 Mandatory Time clear from hospital Comply 1748 Mandatory Time available Comply 1749 Mandatory Time cleared Comply Law Enforcement Records Management System (LRMS) 1750 Mandatory The system can integrate with a LRMS. Comply The system is capable of a data connection allowing inquiries to a Police-2-Police Partial Comply or ICS utilizes a wide variety of Web services accessible to 3rd 1751 Mandatory database. Alternative party companies. The integration includes automatic, seamless transfer of event information between 1752 Mandatory CAD and the LRMS. Comply 1753 Mandatory CAD event data is transferred automatically to LRMS when entered in CAD. Comply The system transfers CAD incident information automatically when units are initially 1754 Mandatory dispatched. Comply 1755 Mandatory The system transfers CAD incident information automatically when an incident Comply number is assi ned. The RMS Administrator can determine when the CAD incident information is 1756 Mandatory Comply transferred to RMS. 1757 Mandatory Name information transferred from the CAD system to the LRMS is associated into Comply the master name index of the RMS. Vehicle information transferred from the CAD system to the LRMS is associated 1758 Mandatory into the master vehicle index of the RMS. Comply 1759 Mandatory Location information transferred from the CAD system to the LRMS is associated Comply into the master location index of the RMS. The CAD system provides access to the LRMS database for lookup of vehicle 1760 Mandatory information (e.g., registration, vehicle identification number [VIN], description) Comply entered in the CAD event record. The CAD system provides access to the LRMS database for lookup of person 1761 Mandatory information (e.g., missing person, warrants, alerts) based on entries in the CAD Comply event record(e.g.,name description, driver's license). The CAD system provides access to the LRMS database for lookup of locations 1762 Mandatory entered in the CAD event record. Comply 1763 Mandatory The system enables inquiries to LRMS from mobile devices using all LRMS fields, Comply including comments. Inquiries initiated from CAD into the LRMS are returned to the initiating workstation 1764 Mandatory or mobile device. Comply 1765 Mandatory Inquiries from CAD into the LRMS are returned to a separate window on the Comply initiating workstation or mobile device. The system has the capability to perform mobile accident reporting using the mobile 1766 Mandatory device application Comply 1767 Mandatory An operator is notified of an inquiry return with a visual and audible alert. Comply An operator has the ability to run inquiries on LRMS data through the CAD - LRMS 1768 Mandatory interface. Comply 1769 Mandatory The results of the LRMS inquiry may be displayed on the terminal, printed on a Comply selected network printer or both. State/NCIC interface The system supports the following transactions to the State and NCIC data systems: 1770 Mandatory Vehicle registration Comply 1771 Mandator Driver's license Comply 1772 Mandatory VIN Comply 1773 Mandatory SSN Comply 1774 Mandatory Wanted persons Comply 1775 Mandatory Warrants Comply 1776 Mandatory The system is capable of any TCIC allowed query type to be developed. Partial Comply or Alternative Depends on the query. The system allows for TCIC returns to be configured and formatted based on Partial Comply or 1777 Mandatory agency need Alternative ICS formats the returns based on user group consensus. The system automatically executes the State/NCIC inquiry based on information entered during events, as determined by the law enforcement agency initiating the 1778 Mandatory inquiry (e.g., when a license plate and/or name is entered into the proper fields of Comply an incident, or from the command line, the CAD system is able to perform automatic NCIC queries on the information). The system meets applicable CJIS requirements, described in the Criminallustice 1779 Mandatory Information Services Security Policy, version 5.5, dated 06/01/2016 (CJISD-ITS-DOC-08140- Comply 5.5) and updated versions approved by U.S. Department of Justice. 1780 Mandatory The function is capable of utilizing Advanced Authentication security protocols. Comply 1781 Mandatory The system allows access to the State/NCIC inquiry function based on operator Comply and terminal authentication. The system provides Single Sign On (SSO), which is capable of coordinating login 1782 Mandatory attributes between CAD login, NCIC login, and login to other external systems that Comply require a separate to in. 1783 Mandatory The state / NCIC interface meets all applicable security protocols for access, Comply stora a retrieval and reporting 1784 Mandatory The option of attaching the returns from the State/NCIC inquiry is up to an operator. Comply Page 34 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- III IN ORION I IIIIII 1785 Mandatory The return from a State/NCIC inquiry routes to the initiating workstation/device. Comply 1786 Mandatory The return from a State/NCIC inquiry only routes to a workstation/device pre- Comply registered as a law enforcement device. The system scans returned State/NCIC inquiries, highlighting certain key words 1787 Mandatory (e.g.,wanted person, stolen vehicle). Comply 1788 Mandatory The list of words to be highlighted can be entered and maintained by the agency. Comply The system provides visual and audible alerts to an operator when a return from a 1789 Mandatory State/NCIC inquirycontains keywords. Comply 1790 Mandatory An audit log is maintained for each successful and unsuccessful State/NCIC inquiry Comply request. 1791 Mandatory The audit log meets State and NCIC CJIS requirements. Comply 1792 Mandatory The to is Permanentlystored. Cmo 1793 Mandator The Io records are searchable and reportable Comp Telecommunications Device for the Deaf (TDD) Interface Partial Comply or ICS utilizes a wide variety of Web services accessible to 3rd 1794 Mandatory The system supports an interface to a TDD device. Alternative party companies. 1795 Mandatory The system attaches the TDD dialog to the event record. Does Not Comply The TDD interface window displays the caller and operator's conversation 1796 Mandatory separately as it takes place real-time Does Not Comply 1797 Mandatory The TDD interface window contains all the user pre -programmable messages Does Not Comply grouped into related categories. Tone and Voice Paging The system provides an interface with the existing radio system to perform tone ICS utilizes a wide variety of Web services accessible to 3rd 1798 Mandatory alert Daciing. if the capability exists in the radios stem. Does Not Comply party companies. With a shared CAD system, the system interfaces with the radio console of each 1799 Mandatory PSAP to perform tone alert paging. Does Not Comply The system provides an interface with a dedicated programmable encoder to 1800 Mandatory perform tone alert paging followed by a voice message, if the capability exists in the Does Not Comply radios stem. The tone alert interface issues tone alert commands from CAD automatically: 1801 Im ortant Based on event t e Does Not 90mPly 1802 Im ortant Based on units dispatched Does Not Comply 1803 Important Based on station due Does Not Comply 1804 Important Based on any combination of the above conditions Does Not Comply When the system is interfaced with a toning/paging system, the following features are available: 1805 Mandatory Automatic and manual dispatch notification(toning) Comply We interface to USDD and they typically handle toning. 1806 Mandatory Visual indication of when Public Announcement (PA) systems are activated for Does Not Comply broadcasts during toning sequences Automatic resetting of status lights on the control panels of the toning/paging 1807 Mandatory systems Does Not Comply 1808 Mandatory The tone alerting interface can require some type of user interaction so the Does Not Comply dispatcher can make the determination to send tones. The tone alerting interface allows the tone encoding of a unit from the command 1809 Mandatory line(e.g.,encode ENG1 . Does Not Comply The tone alerting interface recognizes recommended multiple units with identical 1810 Mandatory tones (such as multiple units from a single station) and only sends a single set of Does Not Comply tones for those units. The tone alerting interface provides the capability for tone signaling to initiate 1811 Mandatory Does Not Comply and monitor the paging progress for call notification of responding personnel. The system provides a method to allow the training module to simulate the 1812 Mandatory function of the tone alerting interface, providing feedback but not actually Does Not Comply performing activations. The tone alerting interface can operate in live, test, and training modes 1813 Mandatory simultaneously. Does Not Comply Mobile Data The system supports, at a minimum, the following mobile user equipment options: 1814 Mandatory Laptop compute s Comply 1815 Mandatory Tablet computer Comply Partial Comply or 1816 Mandatory Smart phones Alternative In 4th quarter 2018 1817 Mandatory Portable printers Comply 1818 Mandatory The mobile data interface provides incident data from CAD to the mobile device Comply associated to the units dispatched to an incident. The in -vehicle mobile data CAD application can restrict administrative rights to 1819 Mandatory designated authorized users. Comply The mobile data application is a single, integrated application for the delivery and 1820 Mandatory Comply viewing of events, mapping, messaging, NCIC inquiries, hazards, and alerts. The system supports real-time event, status, and map updates to the mobile 1821 Mandatory device. Comply 1822 Mandatory IThe event data displayed on the mobile device is forms -based. Comply 1823 Mandatory IThe event form can be configured by an authorized user. Does Not Comply The event data displayed includes the following data fields, at a minimum: 1824 Mandatory Event number Comply 1825 Mandatory Event type Comply 1826 Mandatory Event type description Comply 1827 Mandatory Location Comply 1828 Mandatory Common place name, if any Comply 1829 Mandatory Units responding Comply 1830 Mandatory Associated event numbers Comply 1831 Mandator Comments / narrative Com 1832 Mandator Links to remises -related data (e.g., hazards, history, alerts, pre -plans) Com Page 35 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- 1833 Mandatory Dispatch time Comply 1834 Mandatory Associated event numbers are hyperlinked to the event data. Comply 1835 Mandatory An operator can click on the hyperlink and display the associated event information. Comply 1836 Mandatory Remarks are displayed on a stacked list with the newest on top. Comply 1837 Mandatory Remarks added to an active event are displayed without requiring a screen refresh. Comply 1838 Mandatory At the discretion of the operator, remarks may be presented by voice. The audible Comply remarks capability may be toggled on/off at the operator's discretion. 1839 Mandatory Remarks designated as urgent provide visual and audible alerts. The audible alert Comply may be toggled on/ at an operator's discretion. 1840 Mandatory The urgent alert is highlighted for ease of viewing. Comply 1841 Mandatory Premises -related data is scanned for keywords. If a keyword is found, the data is Comply marked as urgent and processed with appropriate alerts. 1842 Mandatory Remarks are scanned for keywords. If a keyword is found, the comment is treated Comply as urgent and processed with appropriate alerts. 1843 Mandatory Keywords are established by an authorized user. Comply 1844 Mandatory An operator with responsibility for a mobile data unit has the ability to log off the Comply mobile data device. 1845 Mandatory The system provides a method of allowing unit personnel to be specified at mobile Comply device log -in. 1846 Mandatory The system provides a method of allowing unit capabilities to be specified at mobile Comply device log -in. 1847 Mandatory The system provides a method of changing the unit capabilities (e.g., unit type, Comply station assignment, manpower updates) from the mobile device without logging off. 1848 Mandatory The system restricts specific capabilities based on the assignment of the mobile Comply data device (e.g., firefighter, police officer, sergeant, supervisor, chief). 1849 Mandatory The system can update the CAD unit status via the mobile device. Comply 1850 Mandatory The system can establish a "tow request' button on a mobile device event form to Does Not Comply A dispatcher function. initiate the wrecker rotation recommendation function. 1851 Mandatory The system will send a confirmation message to the requesting mobile device when Does Not Comply a wrecker has been dis atched using a "tow request" button. 1852 Mandatory The system supports printing from the mobile device to any printer available on the Comply network. 1853 Mandatory The system supports printing from the mobile device to a locally attached printer Comply e. in -vehicle). 1854 Mandatory Print obs initiated from a mobile device are logged in the device audit log. Does Not Comply 1855 Mandatory The mobile device print log is available for use in reports Does Not Comply 1856 Mandatory The mobile device print log can be printed. Does Not Comply The system allows an authorized user to send alerts and instant messages to any 1857 Mandatory individual mobile device, group, or combination of groups of mobile devices Comply registered in the system. 1858 Mandatory The system can send and receive messages between CAD workstations and Comply mobile devices. 1859 Mandatory The system provides a method of messaging between mobile devices with the Comply characteristics of instant messaging. 1860 Mandatory The system can message between mobile devices specified by unit ID. Comply 1861 Mandatory The system can message between users by user ID. Comply 1862 Mandatory The mobile application has text -to -voice translation. Comply 1863 Mandatory The mobile application can restrict administrative abilities from field devices. Comply 1864 Mandatory The mobile application provides for day and night time modes of illumination. Comply 1865 Mandatory The system can perform bi-directional communications and inquiries between CAD Comply and the mobile device. 1866 Mandatory The system is capable of utilizing location data (AVL) from the mobile device. Comply 1867 Mandatory The system supports adjustable frequency of AVL/GPS data refresh based on unit Comply status defined by the agency increased polling in pursuit). The system supports the use of an emergency button on the mobile device to 1868 Mandatory provide an emergency alert notification to CAD workstations of a situation requiring Comply urgent attention. The activation of the emergency button on the mobile device causes the CAD 1869 Mandatory system to send an alert message to dispatching group CAD workstations Comply associated with the device as determined by the agency. 1870 Mandatory The emergency alert message displays the identity of the mobile device and current Comply known location; current GPS location if available. 1871 Mandatory The emergency alert message requires acknowledgment of the CAD workstation Comply operator, who will silence the alert. 1872 Mandatory The emergency alert message includes audible (optional using system Comply configuration) and visual indicators. 1873 Mandatory The system supports an integrated map on the mobile device. Comply 1874 Mandatory The system supports mapping functionality on the mobile device identical to that of Comply the CAD workstation. The system provides an integrated mapping capability able to perform the following functions: 1875 Mandator Display the active event with the ma focus on the event location Comply 1876 Mandatory Display AVL of all units assigned to an event, for all disciplines and jurisdictions Comply 1877 Mandatory Display the location of units not assigned to the event, but within the map focus Comply 1878 Mandatory Display remarks added to the device's active event without requiring a screen Comply refresh 1879 Mandator Display a weather layer overlayComply 1880 Mandator Abilityto access iMa s Comply 1881 Mandatory Route from the present location to the event location with map orienting to Comply current direction 1882 Mandator Route with audible turn -by -turn directions I Comply Page 36 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® ®- 1883 Mandator Agency -configurable icons Com 1884 Mandatory Icon sizes that ad ust with the map focus Corr 1885 Important Track units that travel out of the county, statewide travel is possible. Vendors will Comply The background layer can be the world map. Units can be describe the process. tracked anywhere in the world. 1886 Mandatory The audible component of turn -by -turn directions may be toggled on/off by the user. Comply 1887 Mandatory The system supports an out -of -vehicle function which enables dispatch control over Does Not Comply lights / siren for notification of officers. 1888 Mandatory For out -of -vehicle functionality, a button is provided for a mobile user to set out -of- Comply Great idea! We'll deploy that by the end of next week. I am vehicle mode. surprised none of our agencies have mentioned this. 1889 Mandatory For out -of -vehicle functionality, a notification is sent to dispatch when a unit sets to Comply Great idea. We'll deploy that next week. out -of -vehicle mode. 1890 Mandatory The mobile data interface complies with State, NCIC, and CJIS security Comply requirements, inclu ing Advanced Authentication. 1891 Mandatory The system supports access to State/NCIC databases, enabling all required Comply security. 1892 Mandatory Returns from State/NCIC inquiries (text and pictures) will be routed to the initiating Comply device. 1893 Mandatory Mobile devices performing State/NCIC inquiries, per CJIS policy, will not store data Comply We store the data temporarily (data at rest) on the device but it on the device. uses AES 256 encryption. 1894 Mandatory Mobile devices performing State/NCIC inquiries, per CJIS policy, require Comply encryption. 1895 Mandatory The mobile data interface supports communications via wireless commercial carrier. Comply The mobile interface allows for various broadband connectivity using commercial 1896 Mandatory carrier(s) and associated functional aspects of them in the field (e.g., air card, Comply hotspot, Wi-Fi). 1897 Mandatory All synchronization and connection to the server is seamless to the user. Comply The mobile data interface supports roaming communications between mobile itch swb This will require NetMotion to auto utoto/fswitchbetween 1898 Mandatory devices and CAD. The connection is maintained and does not require a mobile Comply communication methods (wi-fi cell device user to re -login as the unit moves between communication coverage areas. 1899 Mandatory The system can display agency -/system -wide unit statuses and all current and Comply pending dispatches, as is provided with the currents stem. 1900 Mandatory The system can auto -track and display units and status to supervisors. Comply 1901 Mandatory The system can auto -track and display units and unit status to supervisors by zone Comply and geographic area. 1902 Mandatory No user intervention is required to synchronize the mobile database to the server Comply once connectivit is re -acquired. 1903 Mandatory Mobiles can seamlessly roam across available wireless networks. Comply This will require NetMotion to auto switch between wireless communication methods. The system supports CAD data inquiry from mobile devices, such as: 1904 Mandatory Query active incidents Comply 1905 Mandatory Query pending incidents Comply 1906 Mandatory Query remises alerts Comply 1907 Mandatory Query closed incidents Comply 1908 Mandatory Inquiries to State / NCIC and CJIS databases Comply 1909 Mandatory Inquiries to State Department of Motor Vehicle DMV databases Comply 1910 Mandatory Expansion of inquiries to other external systems Partial Comply or Depends on the external system. Alternative 1911 Mandatory The system restricts the return of query results to data related to the agency of the Comply re uestor. 1912 Mandatory The mobile data module utilizes AES without degradation of system throughput. Comply 1913 Mandatory The system utilizes at a minimum end -to -end 256-bit encryption. Comply Device functionality can be restricted by discipline (i.e., access to law enforcement 1914 Mandatory functions must be restricted to devices under the control of a law enforcement agency). Comply 1915 Mandatory The system allows the sharing of non -restricted information (e.g., events, unit Comply history) between a encies and disciplines. 1916 Mandatory Logging into a mobile device requires, at a minimum, user name and password Comply verification within the mobiles stems server. 1917 Mandatory Logging into a law enforcement mobile device adheres to CJIS login requirements. Comply 1918 Mandatory The system uses Advanced Authentication security measures. Comply 1919 Mandatory Mobile data devices are configured peragency policy. Comply 1920 Mandatory Security for the mobile data system access and function authorization capabilities Comply are maintained by the agency. 1921 Mandatory Updates to the mobile client can be wirelessly pushed to the mobile device to avoid Comply physically touchingeach unit. 1922 Mandatory Updates to the mobile device software can be wirelessly pushed to mobile devices Comply to avoid physically touching each unit. 1923 Mandatory Updates to the mobile device mapping component can be wirelessly pushed to Comply mobile devices to avoid physically touching each unit. 1924 Mandatory The mobile application can access file downloads and software updates from Comply hots of connections. 1925 Mandatory The mobile application can access file downloads and software updates from Wi-Fi Comply connections. 1926 Mandatory The mobile application can access file downloads and software updates from Comply Ethernet connections. 1927 Mandatory The mobile application can access file downloads and software updates via Comply commercially provided wireless mobile data networks (e.g., Verizon, AT&T, Sprint). 1928 Mandatory The mobile application can access file downloads and software updates via G4 Comply connections. 1929 Mandatory The data displayed on the mobile application automatically updates with the receipt Comply of new data. 1930 Mandatory The mobile client application automatically logs off the device when there has been Comply no user activit for a time interval determined by the agency. Page 37 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 1931 Mandatory Thetween The mobile interface with CAD logs inbound and outbound communications Comply mobile devices and CAD. Network 1932 Mandatory The network provided through this procurement meets City, CJIS and State security Comply requirements. 1933 NA The network provided through this procurement utilizes MS AD management tools. Comply 1934 NA The network provided through this procurement interfaces with local agency MS AD Comply p y 1935 Mandatory The network provided through this procurement is firewalled from external access. Comply 1936 NA IThe network rovided through this procurement is IP-based. Comply Web -based Interface 1937 Mandatory The system supports a web -based interface to CAD. Partial Comply or Alternative ICS provides a web -enabled CAD connection 1938 Mandatory The web -based CAD workstation can be a full function CAD workstation performing Partial Comply or call taking and dis tching functions. Alternative ICS provides a web -enabled CAD connection 1939 Mandatory The web -based CAD solution supports full functionality on any mobile device (e.g., Partial Comply or hone, tablet). Alternative ICS provides a web -enabled CAD connection 1940 Mandatory The web -based CAD workstation can perform inquiry and reporting functions Partial Comply or Alternative ICS provides a web -enabled CAD connection 1941 Mandatory Web -based access to CAD can be restricted to Inquiry only. Partial Comply or Alternative ICS provides a web -enabled CAD connection 1942 Mandatory Web -based access to CAD can be restricted to View only. Partial Comply or Alternative ICS provides a web -enabled CAD connection 1943 Mandatory Web -based access can be restricted to data warehouse access only. Partial Comply or Alternative ICS provides a web -enabled CAD connection 1944 Mandatory Web -based access to CAD can be restricted to only view event and status Partial Comply or monitors. Alternative ICS provides a web -enabled CAD connection 1945 Mandatory The web -based interface utilizes user -associated security as network -based clients. Partial Comply or Alternative ICS provides a web -enabled CAD connection Software Updates and Patches The Vendor has the capability to provide system updates and patches including: 1946 Mandatory Version updates to application components: major updates and .X updates Comply 1947 Mandatory Hotfixes for application issues Comply 1948 Mandatory Operating system service packs for servers and workstations Comply 1949 Mandatory Critical and important updates to operating systems Comply 1950 Mandatory Security patches Comply 1951 Mandatory Database system updates Comply 1952 Mandatory The vendor will test and validate the compatibility and applicability of patches to Comply ensure the reliabilit and stability of the software 1953 Mandatory The system can test all vendor -provided updates and patches prior to Partial Comply or Agency would need to purchase and maintain a fully functional implementation on the lives stem. Alternative minimal hardware test environment. The SQL server, one 1954 Mandatory The system used for testing is equivalent to the live system. Comply 1955 Mandatory All patches and updates will be implemented and evaluated on the test system prior Comply to installation on the production system. 1956 Mandatory Testing updates and patches do not impact the live system. Testing can operate Comply concurrently with the lives stem without system degradation. 1957 Mandatory The testing system can be physically separate from the live system. Comply 1958 Mandatory The testing system can operate independently for each agency without affecting Comply other agencies. 1959 Mandatory The selection of a workstation working with either the live or test system is Comply performed at the workstation. 1960 Mandatory The testing system stays current with the versions of all components of the live Comply system. The agency is able to synchronize the live and testing systems. 1961 Mandatory The testing system can be updated and restarted without impacting the live system. Comply 1962 Mandatory The testing system can be set up at a location remote from the primary PSAP. Comply Training 1963 Mandatory The system used for training is equivalent to the lives stem. Comply 1964 Mandatory The training system is be available for use by all agencies on the system. Comply 1965 Mandatory The vendor will provide system operation training to all agency system operators. Comply 1966 Mandatory The vendor will provide system administration training to agency -defined system Comply administrators. 1967 Mandatory The vendor will provide train -the -trainer training to agency -defined personnel Comply designated ass stem trainers. 1968 Mandatory Operating the training system does not impact the lives stem. Comply 1969 Mandatory The training system can operate concurrently with the live system without system Comply res onse de radation. 1970 Mandatory The selection of a workstation working with either the live or training system is Comply performed at the workstation. 1971 Mandatory The workstation can be switched between the training and live system without Comply impacting the live s stem. 1972 Mandatory The training system can train on the full suite of CAD and mobile functions. Comply 1973 Mandatory The training workstations can be physically separate from the lives stem. Comply 1974 Mandatory The training system can be set up at any location that can access the CAD Comply network. 1975 Mandatory The training system can be operated and maintained from a remote location. Comply 1976 Mandatory The vendor provides web -based system and component training. Comply 1977 Mandatory The vendor provides video -based system and component training. Comply Page 38 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 1978 Mandatory The training system stays current with the versions of all components of the live system to stay in sync. The agency is able to synchronize the live and training systems. III Comply IN ORION I IIIIII 1979 Mandatory The agency can clear all incidents from training databases and reset the incident and case numbering sequences for the training system. Comply 1980 Mandatory The training system can be updated and restarted without impacting the live system. Comply 1981 Mandatory The training system can be used as a test system for upgrades and updates to CAD operations, mapiping,and tables. Comply 1982 Mandatory Training documentation will be provided by the vendor. Comply 1983 Mandatory Training documentation will be provided in hard copy and electronic format. Comply 1984 Mandatory The training documentation provided by the vendor can be edited/customized by the agency. Comply 1985 Mandatory The vendor provides a simulation module to simulate receiving live 9-1-1 calls. Comply We also have an NCIC simulator. 1986 Mandatory The system operates with a third -party simulation application to simulate receiving live 9-1-1 calls. Comply 1987 Mandatory The training system accepts a live data dump from CAD to facilitate training with historic data. Comply Performance Metrics 1988 Mandatory Under all conditions, the CAD system response time shall not exceed 2 seconds, measured from the time a telecommunicator completes a keyboard entry to the time of full display of the system response at any position where a response is required. Display blank event entry form Comply With every Microsoft software update system performance degrades, sometimes noticable and most of the time not noticable. ICS can meet this response time goal as long as the agency adheres to ICS's equipment, Microsoft base operating software versions and network infrastructure recommendations. Daily Activity Report Mandatory The system allows an operator to create a summary report (daily activity report) (e.g., e. a notable public safetyactivityin the city). Comply This can be accomplished by using Crystal Report or our ad- hoc report writer IntelliQuer . 1990 Mandatory The system will auto -generate a summary report, configurable by agency Comply 1991 Mandatory The system will generate and notify on a daily basis designated users by email of user -selected incidents by agency. Comply 1992 Mandatory The system generates a unique number for each daily activity report Does Not Comply 1993 Mandatory There is no limit on the amount of alphanumeric and special characters used in the narrative section of a daily activity report Does Not Comply 1994 Mandatory The system retains the form in which the narrative was written, including unctuation and spacing. Does Not Comply 1995 Mandatory An operator can send the reports to designated workstations, mobile data devices, or printers either individually or as a group Comply The reports have a formatted header, which includes the following: 1996 Mandator Date/Time Comply 1997 Mandatory Event type Comply 1998 Mandatory Event number Comply 1999 Mandatory Response area Comply 2000 Mandatory Officer handling the report Does Not Comply 2001 Mandatory Author of the report Does Not Comply 2002 Mandatory Designator of the unit handling the report Comply 2003 Man atory Event location Com I 2004 Mandatory An operator can search for the report by date / time Does Not Complv 2005 Mandatory An operator can search for the report by its report number Does Not Comply 2006 Mandatory An operator can search by location. Does Not Comply MIS — CAD system reporting 2007 Mandatory All stored information is available for inquiry and reporting Comply 2008 Mandatory The system provides formatted inquiry forms that can be tailored to a specific use. Comply 2009 Mandatory Inquiry forms can utilize short cut codes. For example, P for person, in which only the specific fields are used, or the code VIN will only use the VIN, vehicle year, vehicle make and state fields, and a V code (vehicle) will have license, license ear, etc. plus the VIN fields. Does Not Comply At a minimum, the system provides the ability to create an inquiry and report using any, some or all of the following information: 2010 Mandatory Alarm type and alarm company code Comply 2011 Mandatory All associated geofile information Comply 2012 Mandator ANI / ALI data including address and phone number Comply 2013 Mandatory Available mobile to available at station Comply 2014 Mandatory Available mobile to unavailable Comply 2015 Mandatory Business or premises name Comply 2016 Mandator Call -Taker / Dis atcher ID Comply 2017 Mandatory Comments/narrative unlimited Comply 2018 Mandatory Common place name (e.g., parks, streets schools Comply 2019 Mandatory Date and time call received by 911 Comply 2020 Mandatory Date and time incident entered Comply 2021 Mandatory Date and time of held incidents Comply 2022 Mandatory Date range Comply 2023 Mandatory Disposition Comply 2024 Mandatory Geographical areas defined by the user Comply 2025 Mandatory Event number Comply 2026 Mandatory Event type Comply 2027 Mandatory Event type / priority Comply 2028 Mandatory Location address description, supplemental location Comply 2029 Mandator On -scene to close of call by officer who arrive at scene Comply 2030 Mandator On -scene to transporting Comply 2031 Mandatory Premises and prior information flag Comply 2032 Mandatory Premises type (e.g., building, location,person) Comply 2033 Mandatory Priority Comply 2034 Mandatory Reporting areas Comply 2035 Mandatory Reporting art information including name address and phone Comply 2036 Mandatory Reporting zone Comply 2037 Mandatory Responding to on -scene Comply 2038 Mandator Source (e.g., 911 or 10-di it, radio, other codes as defined by PPD Comply Page 39 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 2039 Mandator Time ran e an time -stamped ®-ill event to an other time -stamped event Com III IN ORION I IIIIII LIM: 2040 Mandator Unit / officer ID Como 2041 Mandatory Operator name and ID of all operators associated with the incident Comply 2042 Mandatory Workstation ID associated with all CAD functions performed on incident Comply At a minimum, the system provides the ability to query and print the following incident details: 2043 Mandatory Incident entry or incident number Comply 2044 Mandator Date / time received Comply 2045 Mandatory Reporting zone Comply 2046 Mandatory Activity code / incident type Comply 2047 Mandatory Location or partial location Comply 2048 Mandatory All incidents in a geographical region defined by the user Comply 2049 Mandatory All incidents within a radius for a specified location Comply 2050 Mandatory Priority Comply 2051 Mandatory Reporting art / complainant / caller name Comply 2052 Mandatory Phone number Comply 2053 Mandatory Narrative Comply 2054 Mandatory Vehicle description Comply 2055 Mandatory License plate Comply 2056 Mandatory Cancelled call Comply 2057 Mandatory Disposition Comply 2058 Mandatory Officers / units assigned Comply 2059 Mandatory Time dispatched Comply 2060 Mandatory Enroute time Comply 2061 Mandator On -scene time Comply 2062 Mandatory Available time Comply 2063 Mandatory Officer reporting Comply 2064 Mandatory All call taker / dispatchers handling the incident Comply 2065 Mandatory Any time -stamped event Comply 2066 Mandatory Changes made to data fields as determined by an Agency) Comply 2067 Mandatory The results of the inquiry or report is able to be printed at any available network inter Comply 2068 Mandatory The results of the inquiry or report is able to be printed at any locally attached inter Comply 2069 Mandatory The system allows rint preview prior to printing Comply 2070 Mandatory Access to stored information is restricted based on log on role and agency Comply 2071 Mandatory The reports writing package is capable of creating reports across all modules Comply Search criteria will include: 2072 Mandatory Exact match Comply 2073 Mandatory Partial match wild cards Com 2074 Mandatory A range of values Com 2075 Mandatory Delimiters for each field type Comply 2076 Mandatory Any combination of criteria Comply Information can be displayed by: 2077 Mandatory Workstation ID Comply 2078 Mandatory Operator ID Comply 2079 Mandatory Shift Comply 2080 Mandatory Hour of the day Comply 2081 Mandatory Day of the week Comply 2082 Mandatory Monthly Comply 2083 Mandatory Quarter Comply 2084 Mandatory Annual Comply 2085 Mandatory Operator secified date range Comply 2086 Mandatory Event type Comply 2087 Mandatory Priority Comply 2088 Mandatory Unit ID Comply 2089 Mandatory Location Comply 2090 Mandatory Common place name Comply 2091 Mandatory Execution of reports and inquiries have no impact on the performance of CAD operations Comply Note: If a query or report does impact CAD then either the report will need to be rewritten or the agency will need to employ a database replication server. ICS has settings that support a separate report server. 2092 Mandatory All data tables are available for inquiry and reports (e.g., registered operators, units) Comply The system is able to print audit report of changes to event records, which include the following: 2093 Mandator Date / time of change Comply 2094 Mandatory Workstation /terminal I D Comply 2095 Mandatory Call taker / Dispatcher ID Comply 2096 Mandatory Transaction type deletion edit etc. Comply 2097 Mandatory Field modified(saving previous information Comply 2098 Mandatory Event location Comply 2099 Mandatory Actual dispatch location Comply 2100 Mandatory All audit logs are available for inquiry and reports Comply 2101 Mandatory IThe system allows o erator defined inquiries, i.e. ad hoc inquiries. Comply 2102 Mandatory The system can save, store and reuse agency developed inquiries and report formats Comply 2103 Mandatory IStandard reports are provided by the vendor Comply The system is able to generate the following standard reports: 2104 Mandatory Activity analysis by day of week Comply 2105 Mandatory Activity analysis by geographic area or any agency -defined layer Comply 2106 Mandatory Activity analysis by hour of day Comply 2107 Mandatory Activity analysis by shift Comply 2108 Mandatory Incidents — active by geographic area by hour of day Comply 2109 Mandatory Incidents — closed by geographic area by hour of day Comply 2110 Mandatory Response time by method of receipt Comply 2111 Mandator Res onse times b geographic hic area Co m 2112 Mandator Responsetimes by type of call / priority Comp 2113 Mandatory Total and average time on call — by day of week Comply Page 40 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ® 2114 Mandatory Total and average time ®- on call - by geographic area Comply 2115 Mandatory Total and average time on call - by hour of day Comply 2116 Mandatory Total calls for service by date by nature or disposition Comply 2117 Mandatory Total incidents by date by nature or disposition Comply 2118 Mandatory Total reports by date by disposition Comply 2119 Mandator Agency - defined query Comply Using the data dictionary IntelliQuery product 2120 Mandatory Standard incident detail report by a single command, that includes all data associated with a specific incident Comply 2121 Mandator Chronolo "cal incident and / or incident report listing Comply Daily listing of incidents and officers assigned including: 2122 Mandatory Incident number Comply 2123 Mandatory Unit ID Comply 2124 Mandatory Officer name if available Comply 2125 Mandatory Officer ID Comply 2126 Mandatory Disposition Comply 2127 Mandatory Location Comply 2128 Mandator Date / time received Comply 2129 Mandatory The system provides the ability for an agency to define, store and maintain report templates as needed to standardize report formats Comply 2130 Mandatory The system provides the ability for an agency to edit the report templates that are provided by the vendor and included with the system Comply 2131 Mandatory The system displays a list or menu of all stored or vendor provided reports Comply 2132 Mandatory The system uses COTS report generation applications for inquiry and reporting (e.g.,crystal report Comply 2133 Mandatory Vendor and agency created reports can be scheduled for execution and distribution (e.g., daily log repo s scheduled for electronic distribution Comply 2134 Mandatory Inquiry results can be viewed, printed and/or exported in an operator defined format Comply 2135 Mandatory The system includes the capability of redacting sensitive or confidential information prior to release to the public or for use outside of an agency Comply 2136 Mandatory Inquiry results can be attached to an event record Comply 2137 Mandatory Results of inquiries and reports can be converted to Adobe Acrobat .PDF files Comply 2138 Mandatory The resulting data can be converted to CSV format exportable files Comply 2139 Mandatory Results can be exported to other software applications (e.g., MS Excel, Word) Comply 2140 Mandatory Results can be formatted and exported to intranet and internet web sites for publication Comply 2141 Mandatory The system will scan returned inquiry, highlighting certain key words (e.g., "wanted erson " "stolen vehicle" Comply 2142 Mandatory The list of words to be highlighted in the returned inquiry can be entered and maintained by an agency Comply 2143 Mandatory The system is able to perform statistical analysis of CFS Comply 2144 Mandatory Report and inquiry results can be printed to any CAD system defined printer Comply 2145 Mandatory Report and inquiry results can be distributed via electronic means: email or fax Comply 2146 Mandator !Report and inquiry results can be saved Comply Media Report 2147 Mandatory The system allows an operator to create a summary report (media report) listing of all events entered for a time period determined by the operator Comply 2148 Mandatory The system will automatically generate the media report for all events entered in the system for a time period specified by the system administrator Comply 2149 Mandatory The operator can select the events listed on the summary report by nature code Comply The reports includes the following, at a minimum: 2150 Mandator Date/time Comply 2151 Mandatory Event type Comply 2152 Mandatory Event number Comply 2153 Mandatory Event location Comply 2154 Mandatory Response area Comply 2155 Mandatory Event nature Comply 2156 Mandatory Event status times Comply 2157 Mandatory Units Comply 2158 Mandatory Units status times Comply 2159 Mandatory Narrative associated with the event Comply 2160 Mandatory The items included on the report are customizable by an agency Comply 2161 Mandatory The system can automatically redact information in the narrative of the events on the report as determined by an agency (e.g., telephone numbers, social security numbers names Does Not Comply 2162 Mandatory An authorized user may redact information in the narrative of the event in the report (e.g., names, juvenile information, HIPAA related information, criminal history information Does Not Comply 2163 Mandatory There is no limit on the amount of alphanumeric and special characters used in the narrative section of the activity report Does Not Comply 2164 Mandatory The system will store the media report for a period of time defined by an agency Comply Would need to be saved as a pdf in a network folder. 2165 Mandatory The operator is able to send the media report to designated workstations, mobile data devices or printers either individually or as a group Comply 2166 Important Theoperator is able to electronically share the media report via email Comply 2167 Mandatory The system is able to export the data related to the report for publication on a web a e Comply Web page 2168 Important The system will automatically generate data for export for display on a web page. Comply 2169 Important The system can determine events to include for posting on the web page by nature code. Comply The reports includes the following, at a minimum: 2170 Important Date/time Comply 2171 Important Eventt e Comply Page 41 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 2175 important Event status times Cmo 2176 Im ortant Units Com 2177 ortant Units status times Comply Im 2178 Important Narrative associated with the event Comply The system can automatically redact information in the narrative of the events on 2180 1 Mandatory the export data as determined by an agency (e.g., telephone numbers, social I Does Not Comply An authorized user may redact information in the narrative of the event for the 2181 1 Mandatory export (e.g., names, juvenile information, HIPAA related information, criminal I Does Not Comply Racial Page 42 of 42 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-3 The following twelve (12) pages contain the ICS response for City of Denton Mobile Data Specifications. (Ii,ccs COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-3 Mobile Data Specifications Fle General Requirements uirements The System tab of the CAD Main Functional Specifications applies to all Advantageous applications and modules including Mobile Data. Comply The Common tabs in the CAD Main Functional Specifications applies to MGen-2 Advantageous all applications and modules including Mobile Data. Comply The network management system permits monitoring of the mobile data network through the use of automatic alarms and diagnostics that There are various network monitoring applications available. ICS MGen-3 Advantageous provide an interface to maintenance technicians through vendor provided Does Not Comply does not develop or support such software.. central monitoring equipment. The Mobile Data network provides programmable management tools to Highly selectively allow or restrict access by authorized persons including dual MGen-4 Comply Advantageous authentication in compliance with CJIS requirements for portable devices. The Mobile Data network provides a method for monitoring the use of the MGen-5 Advantageous network through standardized reports. Comply System urity MGen-6 Advantageous The Mobile Data module is capable of utilizing Advanced Encryption Comply Standard (AES) without degradation of system throughput. MGen-7 Advantageous The system shall utilize, at a minimum, end -to -end 256 bit encryption. Comply Device functionality is restricted by discipline, i.e., access to Police MGen-8 Advantageous functions is restricted to devices under the control of the Police Comply Department. Highly The system is capable of using Advanced Authentication security MGen-9 Advanta eous measures. Comply Highly Mobile device operation complies with the most current State of Texas MGen-10 Advantageous and Department of Justice CJIS requirements, when required. Comply The mobile client application automatically logs out a user when there MGen-11 Advantageous has been no user activityas defined b the client. Comply MGen-12 Advantageous The option to automatically log out a user when there is no user activity Comply can be configured to be disabled. The mobile system provides a feature that allows a user to lock mobile MGen-13 device access (e.g. officer out of the car). Comply MGen-14 Advantageous The mobile interface with CAD will log inbound requests to the interface Comply and outbound commands from the interface. Basic Capabilities The system supports, at a minimum, the following functionality to any authorized device: MGen-15 AdvantageousF Receive silent non -voice dispatch from CAD Comply Silent Dispatch Information should include, but is not limited to: MGen-16 Highly CAD event number Comply Advantageous MGen-17 Highly Agency incident number Comply Advantageous MGen-18 Advantageous Call Taker User ID Comply User ID of each individual dispatching units, adding information or MGen-19 Advantageous making other changes to the event, and associated time stamp Comply information MGen-20 Highly Event location Comply Advantageous Highly MGen-21 Advantageous Alphanumeric apartment or suite number Comply MGen-22 Highly Alphanumeric apartment or suite number, minimum 10 characters Does Not Comply 6 ch a cl'rs:' Advantageous Highly MGen-23 Advantageous Location description Comply MGen-24 Advantageous Caller location Comply Highly MGen-25 Advantageous Caller name Comply MGen-26 Highly Caller primary phone number Comply Advantageous MGen-27 Advantageous Caller alternate phone Comply MGen-28 Advantageous Source of the call (e.g. E9-1-1, 10-di it, radio, etc. Comply MGen-29 Advantageous Alternate call back number Comply MGen-30 Advantageous Map Grid Number Comply MGen-31 Advantageous Cross Streets Comply MGen-32 Advantageous Cross Street block range Com MGen-33 Advantageous Hydrants Information Comply MGen-34 Advantageous Other assigned units Comply Highly MGen-35 Advanta eous Premise Alerts Comply MGen-36 Highly Premise History Comply Advantageous MGen-37 Highly Notes or narrative Comply Advantageous MGen-38 Advantageous Print to any printer available on the network Comply MGen-39 Highly View pending calls Comply Advantageous Highly MGen-40 Advantageous Unit history query Comply MGen-41 Advantageous Unit status query by zone Comply Page 1 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®sMEN= MENEM MGen-42 Advanta eous Unit status queryb district Comply MGen-43 Highly Unit status query by agency Comply Advanta eous 11en-44 Advanta eous Unit status query by discipline Comply MGen-45 Highly Ability to view events based on units assigned Comply Advantageous MGen-46 Highly Ability to view events based on location Comply Advanta eous MGen-47 Highly Event history query Comply Advantageous MGen-48 Highly Unit to Unit messaging Comply Advantageous MGen-49 Highly Unit to CAD workstation messaging Comply Advanta eous MGen-50 Highly The mobile data devices utilizes the same map as the CAD system Comply Advantageous Mapping capability using the same general mechanism and user MGen-51 Advantageous interface as CAD with slight differences to support the mobile Comply environment as necessary MGen-52 Highly Automatic Vehicle Location (AVL) using GPS Comply Advanta eous MGen-53 Highly Imagefile download Comply Advanta eous MGen-54 Highly Unit self -dispatch (based on permissions) Comply Advanta eous MGen-55 Advantageous Mapping system will allow limitless spatial extent based on available Comply data (e.g. map data outside the PSAP MGen-56 Advantageous The system allows units in the field to initiate incidents which are routed Comply to the dispatcher responsible for the unit The system allows determination of the hierarchy of which forms can Highly automatically appear on top of other forms. For example, an "Officer MGen-57 Advantageous down" alert form can be forced on -top of all other forms, where as, a non- Comply urgent message from the dispatcher to the mobile user would receive a notification alertbut not a pop-up message MGen-58 Highly The system allows units to perform all appropriate status changes for Comply Advantageous themselves using function keys, hot keys, or other single function options MGen-59 Highly The system provides a method of restricting the return of query results to Comply Advanta eous Jdata related to the agency of the re uestor The system provides a method of printing query results, files, notes, MGen-60 Advantageous reports, etc. from an MDC (mobile data computer) or other device, to a Comply designated network printer MGen-61 Advantageous The system supports printing of user created forms from the MDC to a Comply designated network printer. MGen-62 Highly The system provides a method of allowing unit capabilities to be Comply Advantageous specified at MDC log on. MGen-63 Highly The CAD operator with responsibility of a mobile data unit has the ability Comply Advanta eous Ito log off the mobile data device. Highly The system provides a method of allowing authorized users within any MGen-64 Advantageous agency to establish and maintain the MDC groups under control of that agency . Comply Highly The system provides a method of allowing an authorized user to send MGen-65 Advantageous alerts and IM to any individual MDC, group or combination of groups of Comply MDCs under the control of that User. MGen-66 Advantageous The system displays CAD events using different colors for different Comply priorities. MGen-67 Advantageous IThe system uses color to help users visually process information. Comply MGen-68 Highly The system uses audible message(s) to help users process information. Comply Advantageous MGen-69 Highly The system uses audible tones to help users process information. Comply Advanta eous MGen-70 Highly The system allows visual or audible alarms contingent upon specific Comply Advantageous event. MGen-71 Highly Audible tones can be user defined. Comply Advanta eous MGen-72 Highly Unique audible tones can be applied to different types of messages. Comply Advantageous MGen-73 Highly Map the incident location. Comply Advanta eous The system provides audible notification of receipt of, but not limited to, the following: MGen-74 Highly Dispatched event Comply Advantageous MGen-75 Highly Message from dispatch Comply Advantageous MGen-76 Highly NClCTCIC positive return or "hit' (e.g. wanted, stolen, etc.) Comply Advantageous MGen-77 Highly Event t eas determined b the a agency type y 9 y Comply1, �A la. ,Clh 3nnll mod nll,,n ut, l hurtcoll inh iniwlion I'� �' Advantageous MGen-78 Advantageous The system refreshes screen with current dispatch information and Partial Comply or Alernative Call information is refreshed at the highest priority. narrative in real time and at a configurable rate. Highly New information added to the narrative of an event will appear at the top MGen-79 Advantageous of the screen to provide the most current information. The narrative Comply format will be configured by each user agency. The system refreshes screen with current dispatch information with a MGen-80 Advantageous manual refresh command or hot key that may be configured by the user a enc . Comply Page 2 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®s FARdvantageousThe automatic screen refresh does not affect populated input fields or Comply cursor location. The system supports forms incorporating dynamic data entry user MGen-82 Advantageous interfaces. For example, if data entered in a field of a form has a certain Comply value, other fields of that form can be made mandatory entry fields. MGen-83 Advantageous The system allows the user to select any result from a query and drill Comply down for detailed information. Highly MGen-84 Advantageous The system can use a standard screen format for all inquiries. Comply MGen-85 Highly The agency forms are accessible by means of touch screen capability. Comply Advantageous The system allows agency defined query default by selection of a MGen-86 Advantageous specific databasestfile. Comply MGen-87 Advantageous IThe system allows users to select databases to query. Comply An authorized user is able to construct pre -defined query forms, e.g., MGen-88 Advantageous remise information query,pre-plan query,name query. Comply By using the IntelliQuery product MGen-89 Advantageous The system has the ability to access and select an incident disposition Comply when clearing a call. Highly The system can utilize a mobile data computer with touch screen MGen-90 Advantageous technology. Comply MGen-91 Highly The system allows access to the Internet from the mobile device. Comply Advantageous MGen-92 Highly The system allows access to the local Intranet from mobile device. Comply Advanta eous MGen-93 Highly The system is able to query detailed incident history from the mobile Comply Advantageous device. The system is able to query defined unit status summary information MGen-94 Advantageous Comply from the mobile device, e.g., unit ID, location, comments. Upon dispatch of unit(s) to an incident, the system will display and buffer MGen-95 Advantageous agency -defined dispatch information, e.g., radio talk group number, Comply incident type, medical history,map page, premise flag. Highly The system allows unit status updates from the mobile device using MGen-96 Advanta eous function keys or similar process. Comply MGen-97 Highly Mobile client can perform all unit status changes that are available within Comply Advantageous the CAD system. Highly The mobile client can receive dispatcher -initiated changes, e.g., incident MGen-98 Advantageous ty e change, location update, narrative updates. Comply MGen-99 Highly The mobile client will be notified with visual alerts(s) of dispatcher- Comply Advanta eous Initiated changes. Highly The mobile client will be notified with audible alert(s) of dispatcher- MGen-100 Advantageous initiated changes. Comply MGen-101 Advantageous The system is able to update CAD with unit shift activity information, e.g., Comply station change, other location changes, manpower changes. Highly MGen-102 Advantageous The system logs incident and unit activities conducted by mobile unit. Comply MGen-103 Advantageous The system supports voiceless dispatch for police, fire and EMS Comply ersonnel. MGen-104 Advantageous The system supports text to voice functionality. Comp MGen-105 Advantageous The text to voice functionality includes dispatch information. Comply MGen-106 Advantageous The text to voice functionality includes query responses. Comply MGen-107 Advantageous The system supports speech recognition functionality. Does Not Comply We are not aware of any product that has proven to be reliable inside of a public safety vehicle. MGen-108 Advantageous The speech recognition functionality includes typical query requests. Does Not Comply MGen-109 Advantageous The speech recognition functionality includes unit status changes. Does Not Comply Highly The mobile application provides for day and night time modes of MGen-110 Advanta eous illumination that can be configured by the user. Comply MGen-111 Highly Mobile data application use the same databases as the CAD System. Comply Advanta eous Highly Mobile application has the capability of attaching and/or displaying pre- MGen-112 Comply Advantageous plans, building diagrams, and associated files using common file types. MGen-113 Highly Mobile application has the ability to display images (e.g. driver's license Comply Advantageous photo, mu shots The mobile application is able to launch other applications to access files when viewing a preplan that has such associated attachments to include but not limited to: MGen-114 Highly PDF Comply Requries the installation of Adobe Reader on that mobile device. Advanta eous Highly MGen-115 Advantageous BMP Comply MGen-116 Highly JPG Comply Advantageous Highly MGen-117 Advantageous PNG Comply MGen-118 Highly GIF Comply Advantageous MGen-119 Highly WAV Comply Requries the installation of an audio player on that mobile Advanta eous device. Highly MGen-120 Advantageous Visio Comply Requries the installation of Visio on that mobile device. MGen-121 Highly Mobile client is able to set the unit as "primary unit'. Comply Advantageous Mobile units have the ability to be canceled or re -assigned to an MGen-122 Advantageous Comply incident. Page 3 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®s Fn1 Advantageous The system can manually assign unit location (in the event of a Comply GPS/AVL failure or shutdown). Highly The system supports the transport of location data (AVL) from the Mobile Comply Advanta eous Device to CAD. MGen-125 Highly The system can query incident database. Comply Advantageous MGen-126 Highly The system can query premises history. Comply Advantageous MGen-127 Highly The system can query premises alerts. Comply Advanta eous MGen-128 Highly The system can query BOLO files. Comply Advanta eous MGen-129 Highly The system has the ability to limit viewing of premise alerts by assigned Does Not Comply Advantageous user discipline. MGen-130 Highly The system can query prior incidents. Comply Advantageous MGen-131 Highly The system utilizes multiple selection criteria such as date range, Comply Advanta eous incident t a disposition, location etc. when querying incidents. MGen-132 Highly The system can query pending incidents. Comply Advanta eous MGen-133 Highly The system can query active incidents. Comply Advantageous MGen-134 Highly The system is able to add comments and narrative to incidents. Comply Advantageous MGen-135 Highly The system allows crew changes (manpower) from a form that does not Comply Advantageous require a log off and then log back on. Highly The system provides a tree view (navbar) of information associated with MGen-136 Advantageous a query return or incident, e.g., incident type, incident number, caller Comply information remise information. MGen-137 Advantageous For Out of Vehicle functionality, a button is provided for a mobile user to Comply set Out of Vehicle mode. MGen-138 Advantageous For Out of Vehicle functionality, a notification is sent to dispatch when Comply unit set to Out of Vehicle mode. MGen-139 Highly The personnel for both MDC equipped units and non MDC equipped Comply Advantageous units can be displayed on the Units queue in the mobile client by agency. The system is able to restrict specific actions based on user group MGen-140 Highly designation, e.g., firefighter, police officer, sergeant, street supervisor. Comply Advantageous These should include, add comment to call, access to any form or function self -dispatch, user -initiated calls. The system is able to restrict specific actions based on user group designation, e.g., firefighter, police officer, sergeant, street supervisor. These should include: MGen-141 Advantageous Add comment Comply MGen-142 Advantageous Access to forms Comply MGen-143 Advantageous Self dispatch Comply MGen-144 Advantageous User initiated call Comply MGen-145 Highly When submitting information on a form (i.e. prior incident query), the Partial Comply or Alernative We employ management by exception methodology. If a Advantageous user will see a "request submitted" acknowledgement message. message is not delivered the user is notified. MGen-146 Highly Changes made to a unit from a move up or cover assignment from Comply Advanta eous dispatch updates mobile client. If an assigned incident has prior incident information attached to that MGen-147 Highly address, the information associated with that prior incident should Comply Advantageous include, at a minimum: Incident date/time, incident type, nature of call, and disposition. Highly If an assigned incident has premise information attached, the detailed MGen-148 Advantageous information must be accessible via drill down or tab associated with Comply remises information. Highly If an assigned incident has hazmat information associated with it, the MGen-149 Advantageous detailed information must be accessible via drill down or tab associated Comply With hazmat information. Highly A flag indicating the presence of a Premises History record or other MGen-150 Advantageous Premises Information is displayed as a part of any event record being Comply displayed. MGen-151 Advantageous The supervisor mobile client will have the ability to automatically receive Comply all incidents of units under supervision. When a mobile client is assigned a new incident, the system will display the incident detail form, without user intervention, regardless of which MGen-152 Advantageous form the user is currently viewing within the mobile client application. Comply This action will not delete or clear any data being entered in the form that was overridden. MGen-153 Highly If an incident is open on the mobile client (displayed in detail), changes Comply Advantageous to that incident will show up in the incident queue. Highly As changes are made to incidents within CAD, the system will send MGen-154 Advantageous update notifications to all units assigned to the call and supervisors Comply monitoring the call. Highly The mobile client provides a way for a unit to retrieve premise MGen-155 Advantageous information from CAD in relation to the unit's current location when not Comply assi ned a specific incident. MGen-156 Advantageous The mobile client provides a way for a unit to retrieve hydrant information Comply related to an assigned incident. The mobile client provides a way for a unit to retrieve hydrant information MGen-157 Advantageous in relation to the unit's current location when not assigned to a specific Comply incident. MGen-158 Highly The mobile client provides the ability for a field user to place a unit on Comply Advantageous shift and off shift and the information will update CAD. Page 4 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®s FMIen-I FAdvantageous Mobile Application will allow access to various modules based on user Comply ofiles. Mobile must allow for various broadband connectivity using commercial tageous carrier(s) and associated functional aspects of them in the field, e.g., Comply aircard hots of Wi-Fi. Highly The system can utilize NetMotion Wireless or integrated equivalent mobile MGen-161 Comply Advantageous VPN software application to help manage connectivity to the wireless network. Highly Mobile Applications must allow operation of all modules in a totally MGen-162 Advantageous disconnected mode with access to data on the local hardware. Comply Mobile Applications must be robust while in disconnected mode and MGen-163 Advantageous allow for data input that will be transmitted upon re-establishing wireless Comply connection. Highly No user intervention required to sync mobile database to server once MGen-164 Advantageous connectivity is reacquired. Comply MGen-165 Highly All synchronization and connection to server must be seamless to user. Comply Advanta eous Highly The mobile software shall have a visual indicator showing the mobile MGen-166 Advanta eous data client's real-time connection status. Comply MGen-167 Highly Brief disconnections will not require the user to log back into the system Comply Advantageous MGen-168 Advantageous IThe system facilitates access to local databases. Comply MGen-169 Advantageous The system allows a button to be programmed that will allow the user to Comply o en up another application i.e. field based reporting). The system allows easy connection/access to third party RMS MGen-170 Advantageous databases. Comply Depends on the RMS system and their API offerings. The system provides a method of changing the unit capabilities (e.g., Highly MGen-171 Advantageous unit type, station assignment, manpower updates) from the MDC without Comply logging off The system provides the ability to receive various types of alerts (i.e.: MGen-172 Advantageous Tornado Warning, Amber Alert Comply MGen-173 Highly The system accurately notifies the user that the status change made by Comply Advantageous the mobile device was received by the mobile server hly MGen-174 AdvaHigntaeous Various display screens can be sorted by Zone or District Comply Operation I Requirements The system supports multiple protocols for data communication, e.g. MGen-175 Advantageous commercial 3G/LTE, 802.11x, FirstNet Band 14, private radio frequency Comply MGen-176 Advantageous The system supports use of dynamic IP addressing Comply MGen-177 Advantageous The system supports the ability for mobiles to seamlessly roam across Comply available wireless networks Highly The system can access the Internet from mobile device using group MGen-178 Advantageous policies defined by Microsoft Active Directory TM Comply The system can prioritize network access by the following rules based criteria: MGen-179 Advantageous User Partial Comply or Alernative Pre-programmed MGen-180 Advantageous Application type Partial Comply or Alernative Pre-programmed MGen-181 Advantageous Signal strength Does Not Comply MGen-182 Advantageous An authorized user can set and change the priority network access Does Not Comply MGen-183 Advantageous The system manages user access to multiple network resources Does Not Comply Net Motion. MGen-184 Advantageous The MDC system may be implemented prior to the implementation of Comply CAD to support existing functions Highly Updates to the MDC client can be pushed to the MDC's to avoid the MGen-185 requirement of physically touching each unit using state-of-the-art file Comply Advantageous transfer protocols (e.g., Microsoft BITS ICS thoroughly tests all updates but if additional testing is MGen-186 Advantageous The mobile data system provides an independent test environment to Comply required a test environment can be set up at minimal cost for test updates prior to downloading to mobile clients equipment. All updates are downloaded from the ICS web site to provide a sreamlined/non-IT involved method of installation. MGen-187 Advantageous The mobile application is capable of accessing file downloads from WiFI Comply hots of connections Highly The mobile application is capable of accessing file downloads from MGen-188 Advantageous Ethernet connection Comply MGen-189 Advantageous The mobile application utilizes a standard network protocol Comply MGen-190 Advantageous The mobile client is able to connect with mobile server using TCP/IP Comply MGen-191 Highly The mobile client is able to connect with mobile server using UDP Does Not Comply UDP is not desirable in this environment since it is Advanta eous con nectionless. MGen-192 Advantageous CAD's text paging features maybe utilized from the mobile device Comply MGen-193 Advantageous An authorized user can define the time limits of out of range traffic Comply An authorized user can configure the settings to limit information or MGen-194 Advantageous transactions being queued by an out of range user Comply MGen-195 Highly The system allows the use of a keyboard/mouse combination on the Comply Advanta eous mobile client MGen-196 Highly The system allows the use of a touch pad on the mobile client Comply Advanta eous MGen-197 Highly The system allows the use of a touch screen on the mobile client Comply Advantageous The system supports the use of an Emergency Button on the Mobile Highly MGen-198 Advantageous Device, notifying CAD workstations of a situation requiring urgent Comply attention Highly The system supports the use of an Emergency Button on the Mobile MGen-199 Device, notifying other logged on mobile users of a situation requiring Comply Advantageous urgent attention Page 5 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®s Simon MGen-200 Highly The activation of the Emergency Button on the mobile device will not Comply Advanta eous activate an audible or visual indicators on the activated unit. Highly The emergency alert message will display the identity of the Mobile MGen-201 Advanta eous Device and current AVL location. Comply Highly The alert message requires acknowledgment of the CAD workstation MGen-202 Advanta eous operator, which will silence the alert. Comply MGen-203 Highly The alert message will include audible (optional using system Comply Advanta eous configuration) and visual indicators to CAD workstations/other units. The system supports, at a minimum, the following user equipment options: Removable vehicle mounted laptop computers using vehicle mounted Highly MGen-204 Advantageous radio modems and radios in compliance with current DOJ CJIS Comply requirements. As long as it uses Windows 7 or later operating system and MGen-205 Advantageous Portable hand-held data terminals using radio modems and radios. Comply TCP/IP protocol. MGen-206 Advantageous Portable hand-held data terminals using commercial carrier radios. Comply As long as it uses Windows 7 or later operating system and TCP/IP protocol. MGen-207 Advantageous Portable hand-held iOS wireless devices. Comply For LRMS access only. MGen-208 Advantageous Portable hand-held Android wireless devices. Comply For LRMS access only. MGen-209 Advantageous Portable hand-held Windows wireless devices. Comply MGen-210 Advantageous Status/Message terminals using radio modems and mobile radios. Comply As long as it uses Windows 7 or later operating system and TCP/IP protocol. MGen-211 Advantageous Portable printers Comply MGen-212 Advantageous Electronic signatures Does Not Comply We recommend the use of touch screens for any signature capturing MGen-213 Advantageous Capacitive Touch Screens Comply MGen-214 Advantageous Robust OCR handwriting recognition capability to read handwritten Comply Most high quality OCR software will convert properly. material and convert into plain text Unit Information The system provides, at a minimum, the following data elements associated with a unit: MGen-215 Advantageous Unit ID Comply MGen-216 Advantageous Agency Comply MGen-217 Advantageous Dispatch group Comply MGen-218 Advantageous Ability to accommodate 1 to 10 personnel assigned to a unit Comply MGen-219 Advantageous Multiple unit tes Comply MGen-220 Advantageous Vehicle ID Comply Unit / Incident Status Monitors / Forms The system provides at a minimum the following status monitor fo rm s: Highly MGen-221 Advantageous Pending Events Comply MGen-222 Highly Active Events Comply Advantageous Highly MGen-223 Advantageous Available Units Comply MGen-224 Highly Active Units Comply Advantageous Highly MGen-225 Advantageous Special Status Units Comply We normally do not display out of service units. Another Highly "Not MGen-226 Advantageous Out of Service Units Partial Comply or Alernative approach would be to assign the unit a Available - Out of Service" status. Highly MGen-227 Advanta eous All Units Comply MGen-228 Highly All Events Comply Advanta eous Status monitor/form capabilities organized by incident includes, at a minimum, the following: Highly MGen-229 Advantageous Sorting by priority Does Not Comply MGen-230 Advantageous Sorting by districts Com ly MGen-231 Advantageous Sorting by zone Does Not Comply MGen-232 Advantageous Sorting by event number Comply MGen-233 Advantageous Display of events with different colors for each priority and time frame. Partial Comply or Alernative MGen-234 Advantageous Display of events with different colors for user defined time frames Does Not Comply (e.g. new events MGen-235 Advantageous The colors representing each priority shall be definable. Comply MGen-236 Advantageous Display of events with different symbols for each priority. Does Not Comply Status monitor/form capabilities organized by unit includes, at a minimum, the following: MGen-237 Advantageous Sorting by unit ID Comply MGen-238 Advanta eous Sortina bv status Comply MGen-239 Advantageous Sorting by unit type Comply MGen-240 Advantageous Sorting by location Comply MGen-241 Advantageous Sorting by Station Comply MGen-242 Advantageous Sorting by Agency Comply MGen-243 Advantageous Display of units with a different color for each status. Comply MGen-244 Advantageous The colors representing each status shall be user definable. Comply MGen-245 Advantageous Display of units with different symbols and color for each status. Comply MGen-246 Advantageous of units with different symbols and color for each agency. Comply _Display The mobile system allows for "plug -ins" of authorized third party software Highly MGen-247 Advantageous which can integrated with standardized data available from the MD Comply s stem. Page 6 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Page 7 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FIRMS EXHIBIT 3-3 MDS SPECIFICATIONS CITY OF DENTON Mobile Data Automatic Vehicle Location AVL MAVL-1 Highly The system supports the use of an automatic vehicle location (AVL) Comply Advantageous system. MAVL-2 Highly The system supports the AVL function using public communications Comply Advantageous network. MAVL-3 Highly The system supports the AVL function using private communications Comply Advantageous network. MAVL-4 Highly The system supports the ability to configure authorized users to view other Comply Advanta eous units AVL locations on the ma of the MDC. MAVL-5 Highly The unit AVL locations are displayed on the CAD map. Comply Advantageous MAVL-6 Highly The unit AVL locations are updated on the map automatically. Comply Advanta eous MAVL-7 Highly The AVL function allows dispatch to monitor the real-time location of all Comply Real-time is not possible with wireless latency --near real-time. Advantageous resources equipped with AVL capability. MAVL-8 Highly The unit AVL location is used in vehicle routing. Comply Advantageous MAVL-9 Highly AVL functions seamlessly in conjunction with Mobile System with no Comply Advantageous conflicts of data transmission. MAVL-10 Highly AVL location information uses latitude / longitude. Comply Advanta eous Highly The system supports the activation / deactivation of AVL by unit without MAVL-11 Advantageous impacting real time CAD operations, exclusive of the impact on proximity Comply unit recommendation. Highly The system supports the system -wide activation / deactivation of AVL MAVL-12 Advantageous without impacting real time CAD operations, exclusive of the impact on Comply proximity unit recommendation. MAVL-13 Highly The refresh rate of AVL updates is determined and can be configured by an Comply Advantageous authorized user. MAVL-14 Highly The frequency of AVL location updates can be adjusted by unit and status. Comply Advanta eous MAVL-15 Highly The system can be configured so that the location of a self -initiated call is Comply Advantageous based on AVL user location. MAVL-16 Highly The AVL module can be toggled on and off without degradation of CAD Comply Advanta eous responsive ess. MAVL-17 Highly The system can interface with the AVL application to produce event and Comply Advantageous unit playback activity using the CAD mapping module. Highly The system will interface with the AVL application to capture unit data MAVL-18 Advantageous regarding current unit conditions, e.g., status of emergency lights and Does Not Comply sirens through digital and analog inputs. MAVL-19 Highly The system will interface with the AVL application to capture unit data and Does Not Comply Advantageous reflect current unit conditions on the unit icon on the CAD status map. MAVL-20 Highly The system supports AVL playback function for units on a map. Comply Advanta eous The system will interface with the AVL application to capture unit data to enable the following reports: MAVL-21 Highly Vehicle activity Comply Advanta eous MAVL-22 Highly Speed Comply Advanta eous MAVL-23 Highly Location Comply Advanta eous MAVL-24 Highly Geofence spatial proximity detection Comply Advantageous MAVL-25 Advantageous Digital inputs (e.g. lights, sirens Does Not Comply MAVL-26 Advantageous Analog inputs (e.g. lights, sirens) Does Not Comply MAVL-27 Advantageous The system can be configured so that a Supervisor will be notified when a Comply unit violates policy,e.g., geofence, speed violation. MAVL-28 Highly Able to send AVL/GPS data over network using TCP/IP or UDP Partial Comply or Alernative TCP/IP Advantageous The system allows airbag deployment and crash sensor analog/digital MAVL-29 Advantageous inputs transmitted to CAD for event creation. Partial Comply or Alernative Depends on the API provided by the sensor manufacturer. Page 8 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FIRMS EXHIBIT 3-3 MDS SPECIFICATIONS CITY OF DENTON Mobile Data Mapping /GIS MMa 1 Highly The system supports seamless integration with web -based Pictometry Comply We use ESRI's ArcGIS Runtime that supports mashing up web - Advantageous Visual Intelligence layer and tools visuals. MMap-2 Highly The mobile map displays active events. Comply Advantageous MMap-3 Highly Advanta eous The mobile map allows the ability to add user defined layers and imagery. Comply MMap-4 Highly The mobile map displays pending events for authorized users. Comply Advantageous MMap-5 Highly Advanta eous The user can close / re -open streets in real time interactively. Comply MMa 6 p Highly The system propagates street status changes in real time to the mobile Comply Advantageous system for use in routingoptions MMap-7 Highly Advanta eous The mobile map will display attributes associated with map features. Comply MMap-8 Highly The user can zoom in on an area of the mobile map for enhanced detail. Comply Advantageous MMap-9 Highly Advanta eous The user can pan from an area to an adjacent area on the mobile map. Comply MMa 10 p Highly The mobile map will display active incidents and status of each unit for Comply Advantageous authorized users. MMa 11 p Highly The mobile map will allow map to be set and oriented based on event Comply Advantageous location. MMap-12 Highly The mobile map will allow map to be set and oriented on a units location. Comply Advanta eous MMa 13 p Highly The mobile map will allow map to be set and oriented based on a units Comply Advantageous direction of travel. MMa 14 p Highly The system will display actual unit location in the unit status window while Comply Advantageous enroute to an incident until the unit is on -scene. MMa 15 p Highly The system allows the display of units for authorized users to be filtered by Comply Advantageous device / unit using an agency defined boundary, e.g., zone, municipality. MMap-16 Highly The system supports maps developed on an ESRI GIS-based platform. Comply Advanta eous Highly We utilize the most current version of ESRI (SDK 100) which MMap-17 Advantageous Data comes from ARC SIDE. Comply uses mobile map packages (similar to map catalogs). Updates are sent to the mobile via wireless hot spot. MMap-18 Highly Advanta eous Maps come from ARC GIS Server. Comply MMap-19 Highly Zoom into location on map as vehicle approaches incident dispatched on. Comply Advanta eous ARC GIS Web Services are to slow when employing MMa 20 p Highly The system will display map information from hard drive of the mobile Complynavigation. We utilize the most current version of ESRI (SDK Advantageous device if the ARC GIS Server is not available.100) which uses mobile map packages (similar to map catalogs). Updates are sent to the mobile via wireless hot spot. MMa 21 p Highly The system can access and display specific maps, e.g., apartment Comply Advantageous complexes, industrial complexes, special structures. MMa 22 p Highly The system can access and display maps with agency -defined features, Comply Advantageous e.g., street names, block ranges, terrain features, common places. MMap-23 Highly Advantageous The system can zoom in and zoom out of map Comply MMap-24 Highly The system will center the map display on current vehicle location (AVL). Comply Advanta eous MMap-25 Highly Advantageous The system will center map display on incident location. Comply MMa 26 p Highly The system will center ma display on specifiedgeographic location. y p p Y p Comply p Y Advantageous MMa 27 p Highly The system has the ability to highlight the recommended route on the Comply Advanta eous mobile device ma from current location to dispatched location. Highly The system provides turn -by -turn audible directions from the current MMap-28 Advantageous location to the dispatched location in the same manner as a GPS device Comply (e.g. Garmin . MMa 29 p Highly An authorized user has the ability to 'turn on' or 'turn off' audible turn-by-tur Comply Advantageous directions. MMap-30 Highly The systems provides the ability to utilize pre-recorded street names (e.g. Does Not Comply The latest ESRI software annunciates very well. Advanta eous correctly pronounced names). MMa 31 p Highly The system provides turn -by -turn text based directions from the current Comply Advantageous location to the dispatched location. MMa 32 p Highly The system provides the ability to re-route a unit when it encounters a road Comply Advantageous block or goes off course. MMap-33 Highly Advanta eous The system considers closed streets when providing directions. Comply Determination of the suggested driving route will take into account an analysis of vehicle type and impedance of route (speed of route) to include: MMap-34 Highly Road Closures Comply Advanta eous Mmap-35 Highly Speed limits Comply Advantageous MMap-36 Highly Barriers Comply Advanta eous Page 9 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FIRMS EXHIBIT 3-3 MDS SPECIFICATIONS CITY OF DENTON MMap-37 Highly Construction Zones Comply Advantageous MMap-38 Highly Turn Restrictions Comply Advantageous MMap-39 Highly Weight limits (e.g. bridges/trucks) Comply Advantageous MMap-40 Highly Height Limits (e.g. overpasses) Comply Advantageous MMap-41 Highly Width Limits (e.g. bridges/roads) Comply Advantageous MMap-42 Highly Advantageous Elevation or'Z'value of overpasses Comply MMap-43 Highly One way streets Comply Advanta eous MMa 44 p Highly Advantageous Time-of-dayimpediments e. rush hour traffic, school zones p ( 9 ) Comply MMa 45 p Highly Ability to pre-program addresses and destinations (hospitals) to be used for Com ply Advantageous routin units. The system provides the ability to utilize user definable GPS polling frequency based on: MMap-46 Highly Change of heading Comply Advantageous MMap-47 Highly Defined distance Comply Advanta eous MMap-48 Highly Defined time intervals Comply Advantageous MMa 49 p Highly The mobile application can be configured to allow authorized users the Comply Advanta eous abilityto view other unit locations AVL . MMap-50 Highly Advantageous The mobile application has the ability to view last known locations. Comply MMap-51 Highly The mobile application can display fire map books. Comply Advantageous MMap-52 Advantageous The system allows an incident to be created by a mobile unit using Comply latitude/longitude from GPS current location. MMap-53 Advantageous The system allows an incident to be created by a mobile unit using latitude Comply longitude by selecting a location from the map. MMap-54 Highly Advantageous The system can perform a radius search from a specific address. Comply MMa 55 p Highly Mapping capability using the same general mechanism and user interface Comply Advantageous as CAD. MMap-56 Highly Advantageous The system can perform a radius search from a map location. Comply MMap-57 Highly The radius search will return hazmat information. Comply Advanta eous MMap-58 Highly Advanta eous The radius search will return location hazards. Comply MMap-59 Highly The radius search will return prior incidents. Comply Advanta eous MMa 60 p Highly The radius search will provide list of addresses/hazards that can be drilled Comply Advantageous down into for detail information. MMa 61 p Highly The system can link to server files, (e.g., images, pre -plans, floor plans, Comply Advantageous ke holders from the map. The map application is able to display or hide layers of information, to include but not limited to: MMap-62 Highly All active incidents Comply Advantageous MMap-63 Highly All actively engaged units Comply Advantageous MMap-64 Highly All available units Comply Advantageous MMap-65 Highly Any or all available layers at the discretion of a user Comply Advantageous MMa 66 p Highly An authorized user has the ability to define layers that are available for Comply Advantageous display MMap 67 Highly The mapping application is able to display fire station locations. Comply YAdvantageous 68 Hghly oThe Advanita e mapping application is able to display jurisdictional boundaries. Comply The mapping application is able to display the following, but not limited to, boundaries: MMap-69 Highly Municipal boundaries Comply Advantageous MMap-70 Highly Districts (Police and Fire) Comply Advantageous MMap-71 Highly Fire Stations Comply Advantageous MMap-72 Highly Advantageous Ability to freeze map on locations (e.g. event location, unit location). Comply MMa 73 p Highly Unique symbols can be configured based on agency and unit type (i.e. Comply Advantageous Patrol car, Medic Unit Fire apparatus). The system provides a method of visually representing tactical needs on MMa 74 p Highly the map. The systems allows users to draw graphics on their map that can Comply Advantageous be saved and then displayed to the other map users (e.g. FD Command, PD Command, IC, Triage/EMS, Staging, etc.). MMa 75 p Highly Mobile unit map alerts / highlights possible intersection of responding units Comply Advantageous to same or other incident. Page 10 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FIRMS EXHIBIT 3-3 MDS SPECIFICATIONS CITY OF DENTON Mobile Data Messaging MMsg-1 Highly The system provides a method of allowing messaging between mobile data Comply Advantageous computers (MDC) and CAD with the characteristics of Instant Messaging. MMsg-2 Highly The system provides a method of creating and maintaining groups of Comply Advantageous MDCsfor thepurposeofmessaging. MMsg-3 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to single units. MMsg-4 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to single workstations. MMsg-5 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to multiple units. MMsg-6 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to multiple workstations. MMsg-7 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to groups of units. MMsg-8 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to groups of workstations. MMsg-9 Highly The messaging processes associated with the mobile application includes Comply Advantageous the capability to compose and send messages to groups of individuals. Highly The messaging processes associated with the mobile application includes MMsg- 10 Advantageous the capability to compose and send messages to groups that include a Comply combination of units and individuals. MMsg- 11 Highly Advantageous The system will provide a message received alert. Comply MMsg-12 Highly The system will send a confirmation message to the unit that a sent Comply Advantageous message has been received. Highly Single function/button/key unit emergency message capability exists that is MMsg- 13 Advantageous sent to all other field personnel and to dispatch to be implemented at the Comply a encies discretion. MMsg-14 Highly The mobile system allows a mobile user to address/send a message to a Comply Advantageous CAD workstations and groups (MDCs and/or workstations) MMsg-15 Highly All mobile message traffic (unit to unit, unit to CAD, CAD to unit, etc.) will Comply Advantageous be logged and available for review/audit. Messages to a active but "out of range" unit will be queued on both the MMsg- 16 Advantageous mobile client and the mobile systems server so that the message will be Comply transmitted at a later time when the unit is "back in range". Includes status changes, updates, and location changes. MMsg- 17 Advantageous Messages to an "out of range" unit will notify the sender that the message Comply If flagged as a certified message was not delivered. MMsg- 18 Highly The system will provide the ability to attach ANY type of file to a message Comply Using the web -based call for service Advantageous that are necessary to support NG9-1-1. (e.g., images, audio, video, etc..) Page 11 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FIRMS EXHIBIT 3-3 MDS SPECIFICATIONS CITY OF DENTON F LE Local NCIC/TCIC/ TLETS Interface The Mobile Data System supports communication between the CAD mobil Highly client and National Crime Information Center (NCIC), Texas Crime Comply Advantageous Information Center (TCIC), Regional (DTJ), and local (municipal) databases. The Mobile Data System shall comply with Criminal Justice Information Highly Services Division (CJIS) requirements, described in the most current MNCIC-2 Advantageous version of the Criminallustice Information Services Security Policy, approved Comply by U.S. Department of Justice. MNCIC-3 Highly The Mobile Data System is able to direct a single query to the NCIC/TCIC Comply Advanta eous S stem. MNCIC-4 Highly The Mobile Data System is able to direct a single query to a user defined Comply Advantageous local database. MNCIC-5 Advantageous An authorized user can create user -designed format screens for Comply NCIC/TCIC inquiry and information return. MNCIC-6 Advantageous An authorized user can create user -designed format screens for Local Comply inquiry and information return. MNCIC-7 Advantageous The Mobile Data System is able to specify security access permissions for Comply any inquiry request format. MNCIC-8 Advantageous The Mobile Data System is able specify the maximum number of requests Does Not Comply the agencies can send to the NCIC/TCIC/local. MNCIC-9 Highly The Mobile Data System logs all NCIC/TCIC/local transactions in a history Comply Advanta eous file for viewing and reporting ur oses. MNCIC-10 Advantageous An authorized user can search for NCIC/TCICS/local inquiry responses by date/date range. Comply MNCIC-11 Highly The Mobile Data System provides the ability to view driver's license photos Comply Advanta eous from Texas DPS return messages. MNCIC-12 Advantageous The Mobile Data System can print messages received via an Partial Comply or Alernative Screen print NCIC/TCIC/local inquiry request/response to a local (in vehicle) printer. An authorized user in the Mobile Data System can print messages received MNCIC-13 Advantageous via a NCIC/TCIC/local inquiry request/response to a network printer at a Comply central location. MNCIC-14 Advantageous The Mobile Data System allows data and messages returned from the Comply All NCIC/TCIC message are automatically attached to the event (all NCIC/TCIC/local in uir to be sent to specified units. units on the event) and incident.. MNCIC-15 Advantageous The Mobile Data system allows information contained in a response to auto Comply ICS automatically submits all possible vehicle and/or person queries. populate a new online query for additional information to submit for inquiry. There is no need for an officer to submit multiple queries. MNCIC-16 Advantageous The Mobile Data System allows editing the string of data that is sent to the Does Not Comply I would love to see this in practice. NCIC/TCIC/local. MNCIC-17 Highly The Mobile Data System has the ability to attach a return from the Comply Performed automatically. Advanta eous NCIC/TCIC/local inquiry to the incident/call database. MNCIC-18 Highly The Mobile Data System has the ability to restrict returned data from Comply Advantageous NCIC/TCIC/local from being attached to the incident/call database. MNCIC-19 Highly All transmissions that are attached to an event will provide the user with the Comply Advantageous option to attach that information to the call. MNCIC-20 Highly The system allows dispatchers to view NCIC/TCIC activity conducted via Comply Advanta eous mobile that is related to an event. MNCIC-21 Highly All responses back that can be matched to the original transmission will Comply Advanta eous provide the user the option to attach that information to the call. MNCIC-22 Highly The system shall provide audit capability. Comply Advanta eous Highly The system provides capability for smart formats that are based on MNCIC-23 Advantageous information returned by the state. Queries are automatically spawned Comply Region returns are currently handled this way. based on information returned. The system provides the ability to alert the user of critical information (i.e. stolen, wanted) being returned to the user through the configuration of: MNCIC-24 Highly Font size Does Not Comply Advantageous MNCIC-25 Highly Font color Comply Advantageous MNCIC-26 Highly Audible alert Comply Advantageous Page 12 of 12 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-4 The following forty (40) pages contain the ICS response for City of Denton Law RMS Specifications. (Ii,ccs COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 7L.-MS General Re uirementsSecurityOnce n-1 Important a report has been finalized and approved by the appropriate level supervisor, access to editthe reportcan be locked out without the intervention of an authorized user. Comply Based on security rights setup for users or groups LGen-2 Mandatory The ability to restrict access to individual records related to persons and activities is ertormed b an authorized user. Comply LGen-3 Mandator RMS records are accessible from mobile devices, with authorization. Comply LGen-4 Mandatory RMS records are accessible by external, workstations from other jurisdictions, with authorization mcludin a configurable dashboard. Comply LGen-5 Mandator Advanced Authentication methodology is provided for access security. Comply LGen-6 Important Access to the RMS module can be restricted on a jurisdiction, workstation, user and function basis. Comply LGen-7 Mandatory Data related to juveniles can be designated as juvenile records. Comply LGen-8 Mandatory Access to juvenile records can be restricted on a jurisdiction, workstation, user and function basis. Comply LGen-9 Mandatory Views of data can be separated by jurisdiction, agency, department, discipline and bureau with a department. Comply LGen-10 Mandatory The system will Interface with LiveScan, AFIX Tracker, TxDOT CRIS and CRASH LexisNexis Coplogic, and Tyler Brazos. Partial Comply or Alernative We interface to LiveScan, LexisNexis and Tyler Brazos. We do not currently interface to AFIX Tracker and TxDOT CRIS. LGen-11 Mandatory The system has the ability to Import media and data from Brazos system through an interface. Comply The above referenced interface to Brazos system will import, at a minimum, the following: LGen-12 Mandator Citations :Traffic and non -traffic Comply LGen-13 Mandator Parkin citations cc LGen-14 Mandatory Tow Does Not Comply LGen-15 M andatory Field interview Does Not Comply Basic Capabilities LGen-16 Mandatory LERMS records fully integrate with the CAD software. Comply LGen-17 Mandatory Full integration includes automatic, seamless transfer of critical information between CAD mobile computing, and LERMS. Comply LGen-18 Mandatory LERMS records functions are provided by the same vendor as CAD. Comply LGen-19 Mandatory LERMS records functions are provided by the same vendor as mobile data. Comply LGen-20 Mandatory All modules will be com Iiantwith HIPAA standards where applicable. Comply LGen-21 Mandatory Drop down lists throughoutthe application, in all modules, utilize common data and do not re uire separate entry for similar fields. Comply LGen-22 Mandatory Drop down lists throughoutthe application, in all modules, remain in synch as changes are made to the list data. Comply LGen-23 Mandatory The software allows foragency defined colors on all forms and screens. Comply Within the confines of the browser used LGen-24 Mandatory The software allow toolbars and toolbar buttons to be agency defined. Does Not Comply LGen-25 Mandatory The software allows timely (as defined by the City policy) patches and updates to be distributed and deployed to remote and mobile workstations from a single mana ement console. Comply A refreshed browser will always get the latest deployed software or patch LGen-26 Mandatory IThe system allows mer a/unmer a of records based upon user rights. Comply LGen-27 Mandatory The system supports forms incorporating dynamic data entry user interfaces. For example, if data entered in field of a form has a certain value, other fields of that form can be made mandatory entry fields. Comply The system, at a minimum, supports the capture/transfer from CAD of the following data elements for each CAD event: LGen-28 Mandatory Event number Comply All CAD data elements are linked to the incident. No need to duplicate data in the incident record. LGen-29 Mandatory Report number (configurable by agency to replicate event number as report number Comply LGen-30 Mandatory Event location Comply LGen-31 Mandatory Event type -initial Comply LGen-32 Mandatory Event type -final Comply LGen-33 Mandatory Caller location Comply LGen-34 Mandatory Caller name Comply LGen-35 Mandatory Alternate call back number Comply LGen-36 Mandatory Event priority. Comply LGen-37 Mandatory Call Back field date and time Comply LGen-38 Mandator Free -form text fields Comply LGen-39 Mandatory Disposition unlimited Comply LGen-40 Mandatory Time call received Comply LGen-41 Mandatory Time dispatched Comply LGen-42 Mandatory Time first unit res onded Comply LGen-43 Mandatory Time first unit arrived Comply LGen-44 Mandatory Time first unit cleared Comply LGen-45 Mandatory Time last unit cleared Comply The system, at a minimum, supports the capture/transfer from CAD of the following data elements for each unit logged on during a day/shift: LGen-46 Important Unit ID Comply All CAD data elements are linked to the incident. No need to duplicate dat in the incident record. LGen-47 Important Vehicle ID Comply LGen-48 Important MDC log in times Comply LGen-49 Important MDC log out times Comply LGen-50 Important Personnel assigned Comply The system supports the capture/transfer from CAD of the following, at a minimum, data elements for each event to which the unit was assigned: LGen-51 Important Time dispatched Comply All CAD data elements are linked to the incident. No need to duplicate dat in the incident record. LGen-52 Important Time acknowledged Comply LGen-53 Important Time enroute Comply LGen-54 Important Time arrived Comply LGen-55 Important User defined milestones (To include statuses such as staging, fire under control fire knocked down rescue complete). Comply LGen-56 Important Time de arted for transport Comply LGen-57 Important Time arrived for transport Comply LGen-58 Important Time available Comply Page 1 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 LGen-59 Important Time cleared Comply All run data required for completing incident reports, is available to an authorized LGen-60 Important user at any time. The intent of this requirement is to insure that it is not Comply necessary for a unit to wait until an event is closed before they can complete their report. Once a report is completed and approved by the appropriate supervisor, can be LGen-61 Important locked and made non-editable without the intervention of an authorized user with Comply appropriate securitydesi nations . LGen-62 Mandatory The system provides a method, including full audit trail information, for an Comply authorized user to re -open a report for changes. LGen-63 Mandatory The system allows notification to assigned detective when report has been Comply modified. LGen-64 Mandatory All CAD data fields will be available/accessible from the LERMS. Comply LGen-65 Important The system allows any active workstation to print to any printer available on the Comply network. LGen-66 Mandatory An authorized user is capable of generating hard -copy incident reports. Comply LGen-67 Mandatory A Master Name Index (MNI) is provided. See Law Master Name Worksheet Comply for details. LGen-68 Mandatory A Master Vehicle Index (MVI) is provided. See Law Master Vehicle Worksheet Comply for details. Reporting The system provides user maintainable workflow defined by report, by user and LGen-69 Mandatory by department (agency), e.g., Report submitted -> Supervisor review-> Report Comply returned to officer for correction if necessary -> Report resubmitted -> Supervisor approval. LGen-70 Mandatory The system has the ability to identify outstanding reports by personnel name and ComplyD LGen-71 Important The report -writing package is capable of referencing and including data in reports Comply across all disciplines. LGen-72 Mandatory The system is able to generate electronic NIBRS reports for submission to the Comply State and or Federal agencies as required. LGen-73 Important The s stem rovides an analysis report of consumable inventory. Does Not Comply LGen-74 Mandatory Provide report redaction capabilities, i.e. the ability to omit victim names, social isecurity Comply numbers personnel information etc. The system is able to generate reports including, at a minimum, the following schedule -related data: LGen-75 Important Days worked Comply LGen-76 Important Hours worked Comply LGen-77 Important Vacation re uests Comply LGen-78 Important Swap days / Hours Comply LGen-79 Important Sub -hours /days Comply Testing Software Updates and Patches LGen-80 Important The LERMS can test all vendor -provided updates and patches prior to Comply implementation on the lives stem. LGen-81 Important All patches and updates will be implemented and evaluated on the test system Comply prior to installation on the production system. LGen-82 Important Testing updates and patches do not impact the live system. Testing can operate Comply concurrently with the lives stem without system degradation. LGen-83 Important The testing system can be physically separate from the live system. Comply LGen-84 Important The selection of a workstation working with either the live or test system is Comply erformed at the workstation. LGen-85 Important The testing system can be updated and restarted without impacting the live Comply s stem. Training LGen-86 Important The system used for training is equivaIs nt to the live system. Comply LGen-87 Important The vendor will provide system operation training to all agency system operators. Comply LGen-88 Important The vendor will provide system administration training to agency -defined system Comply administrators. LGen-89 Important The vendor will provide train -the -trainer training to agency -defined personnel Comply designated ass stem trainers. LGen-90 Important Operating the training system does not impact the live system. Comply LGen-91 Important The training system can operate concurrently with the live system without system Comply response de radation. LGen-92 Important The selection of a workstation working with either the live or training system is Comply performed at the workstation. LGen-93 Mandatory The workstation can be switched between the training and live system without Comply impacting the lives stem. LGen-94 Important The vendor provides web -based system and component training. Comply LGen-95 Important The vendor provides video -based system and component training. Comply LGen-96 Important Training documentation will be provided by the vendor. Comply LGen-97 Important Training documentation will be provided in hard copy and electronic format. Comply LGen-98 Important The training documentation provided by the vendor can be edited/customized by Comply the agency. The training system stays current with the versions of all components of the live LGen-99 Important system to stay in sync. The agency is able to synchronize the live and training Comply systems. LGen-100 Important The agency can clear all incidents from training databases and reset the incident Comply and case numberina sequences for the training system. LGen-101 Important The training system can be updated and restarted without impacting the live Comply s stem. Page 2 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 I®- Master Name Index MNI-1 Important A Master Name Index (MNI) is provided. Comply LMNI-2 Important Where available, the system allows the import of standardized code tables from external sources e. NENA FBI. Comply LMNI-3 Important The MNI is accessible and integrated with all modules where name information is needed/referenced. Comply The MNI is accessible and integrated with the following activities, at a minimum: LMNI-4 Important Arrests Comply LMNI-5 Important Accidents Comply LMNI-6 Important Bookings Comply LMNI-7 Important Case management Comply LMNI-8 Important Tickets and Citations Comply LMNI-9 Important Warrants Comply LMNI-10 Important Mug shots Comply LMNI-11 Important The MNI is accessible from CAD and integrated with names associated with CAD events at agency discretion). Comply LMNI-12 Important The system supports a MNI where any events in the system will associate with th master name. Comply LMNI-13 Important An authorized user is able to expunge names and specific activity related to any individual. Comply LMNI-14 Important An authorized user is able to expunge names and specific activity related to any record. Comply LMNI-15 Important The system supports inquiry of the MNI which can use any an all fields of the MN record. Comply LMNI-16 Important The system supports inquiry of the MNI which can use soundex name substitution Comply Standard soundexing does not provide sufficient capabilities for matching non-Anglo Saxon names. The system provides a method for identifying possible name matches including but not limited to: LMNI-17 Important Hispanic surnames which may not follow traditional English structures. Comply LMNI-18 Important Middle Eastern names which may not translate easily into European characters and spelling. Comply LMNI-19 Important Asian names which may not follow traditional English structures for given names and surnames. Comply At a minimum, the system tracks the following data as a part of the MNI: LMNI-20 Important First, middle and last names as individual fields, including hyphenated names Comply LMNI-21 Important Social Security number (verified) Comply LMNI-22 Important Date of Birth (verified) Comply LMNI-23 Important Drivers license number Comply LMNI-24 Important FBI number Comply LMNI-25 Important SID Comply LMNI-26 Important Local I D number Comply LMNI-27 Important Race Comply LMNI-28 Important Sex Comply LMNI-29 Important Height Comply LMNI-30 Important Weight Comply LMNI-31 Important Build Comply LMNI-32 Important Hair color Comply LMNI-33 Important Hair length Comply LMNI-34 Important Hairstyle Comply LMNI-35 Important Eye color Comply LMNI-36 Important Complexion Comply LMNI-37 Important Photo Comply LMNI-38 Important Scar, Marks and Tattoos (unlimited) Comply LMNI-39 Important Fingerprint data Comply LMNI-40 Important Known associates, linked back to MNI Comply LMNI-41 Important Employer information. Comply LMNI-42 Important Emergency contact information. Comply LMNI-43 Important School information. Comply LMNI-44 Important Chronology of the changes to be tracked for an individual. Comply LMNI-45 Important Use caution flag Comply At a minimum, the system provides a mechanism to allow an unlimited number of versions of the following information to be tracked for each unique individual in the system: LMNI-46 Important Aliases / nicknames, each of which may contain all the above -described identifying information. Comply LMNI-47 Important Addresses, current and prior, with user -defined types, e.g. home, work. Comply LMNI-48 Important Telephone numbers, current and prior, with user -defined types, e.g. home work cell a er Comply LMNI-49 Important E-mail addresses Comply LMNI-50 Important Alias SSN Comply LMNI-51 Important Identifying numbers, e.g., SID, FBI, DL Comply At a minimum, the system provides the following types to be associated with individuals: LMNI-52 Important Victim Comply LMNI-53 Important Witness Comply LMNI-54 Important Suspect Comply LMNI-55 Important Associate Comply LMNI-56 Important Relative Comply LMNI-57 Important Arrestee Comply LMNI-58 Important Person of Interest Comply LMNI-59 Important Owner Comply Page 3 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 LMNI-60 Important Driver Comply LMNI-61 Mandatory Passenger Comply LMNI-62 Mandatory Occupant Comply LMNI-63 Mandatory Authorized users have the ability to see, in one location, all associations to a person throughout the system Comply Page 4 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 UUM OR OR OR Vehicle Index ILFMV12 Mandatory A Master Vehicle Index (MVI) is provided. Comply Mandatory Where available, the system allows the import of standardized code tables from external sources, e.g., NENA FBI. Comply At a minimum, the system provides the following data as a part of the MVI: LMVI-3 Important VIN (Validates VIN) Comply LMVI-4 Important Make Comply LMVI-5 Important Model Comply LMVI-6 Important Year of manufacture Comply LMVI-7 Important Exterior Color (including top / bottom fields) Comply LMVI-8 Important Interior Color (including top / bottom fields) Comply Userdefined LMVI-9 Important Wheel Comply Userdefined LMVI-10 Important License plate number Comply LMVI-11 Important License plate state Comply LMVI-12 Important State Permit Number Comply Userdefined LMVI-13 Important Motor vehicle inspection decal number Comply Userdefined LMVI-14 Important Decal expiration date Comply Userdefined LMVI-15 Important Owner (associated with an DMV record) Comply LMVI-16 Important Owner address Comply LMVI-17 Important Occupant(s) of vehicle Comply Userdefined LMVI-18 Important I Multiple entries underOccupant(s) Comply jUserdefined LMVI-19 Important Chronology of changes to be tracked for a vehicle. Comply LMVI-20 Important The system allows the attachment of standard PC files to any record (e.g., PDF, JPG WAV Comply LMVI-21 Important The MVI is accessible and integrated with all modules where vehicle information needed/referenced. Comply At a minimum, the MVI is integrated with the following activities: LMVI-22 Important Accidents Comply LMVI-23 Important BOLOs Comply LMVI-24 Important Impounds Comply LMVI-25 Important Property Comply LMVI-26 Important Repossession Comply LMVI-27 Important Suspect/Victim/Complainant Vehicle Comply LMVI-28 Important Tickets and Citations Comply LMVI-29 Important Important Towing The system supports inquiry of the MVI which can use any an all fields of the MV record. Comply Comply LMVI-30 LMVI-31 Important The system supports inquiry of the MVI which can use wild card substitution. Comply LMVI-32 Important The system supports inquiry of the MVI which allows partial tag. Comply LMVI-33 Important The system supports inquiry of the MVI which allows partial VIN. Comply Page 5 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Page 6 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 1L.-Cn-.A.".1ysis Mandatory The system will utilize existing data previously entered or transferred into other integrated application modules for use in crime analysis reportin Comply At a minimum, the following data will be extracted: LCrmA-2 Mandatory Date of Offense Comply LCrmA-3 Mandatory Time of Offense Comply LCrmA-4 Mandatory Location of Offense Comply LCrmA-5 Mandatory Description ofthe Premises Comply LCrmA-6 Mandatory Type of Offense Comply LCrmA-7 Mandatory Description of Weapons Used Comply LCrmA-8 Important Description of Tools Used Comply LCrmA-9 I Mandatory Victim Data A e/Relationshi Comply LCrmA-10 Mandatory Type of Property Stolen Comply LCrmA-11 Mandatory Suspect Vehicle Description Comply LCrmA-12 Mandatory Suspect Description Comply LCrmA-13 Mandatory M.O. Parameters Comply LCrmA-14 Mandatory Hard Copy and Map Plotting Comply LCrmA-15 Mandatory The system can generate any reports using a report wizard. Comply LCrmA-16 Mandatory The system is able to retrieve cases with similar crime modus operandi to assist investigators in solving crimes. Comply LCrmA-17 Mandatory The system is able to identify the overall activity per crime type within a selectec date range and reporting district. Comply The system can create reports that target specific types of crimes based on the following: LCrmA-18 Important Location (specific address of Occurrence Comply LCrmA-19 Important User Selected Crime Type Comply LCrmA-20 Important Hate Bias Information Comply LCrmA-21 Important Geographical Groupings of Crimes Comply LCrmA-22 Important Similar Types of Victims Comply LCrmA-23 Important Common M.O. of Crime Comply LCrmA-24 Important Suspect Vehicle Description Comply LCrmA-25 Important Suspect Physical Description Comply LCrmA-26 Important Tools Used Comply LCrmA-27 Important Weapons Used Comply LCrmA-28 Important Property Targeted for Theft Comply LCrmA-29 Important Point and Method of Entry Comply LCrmA-30 Important Scene Category of Crime Comply LCrmA-31 m ortant Theft Category of Crime (e.g., shoplifting from buildings, vehicles Com LCrmA-32 Im ortant Crime Attempts Com LCrmA-33 Mandator The s stem allows the generation of ad hoc reports. Comply LCrmA-34 Mandatory IThe system allows data to be sorted based on any field of the report. Comply The system can retrieve suspect names based on: LCrmA-35 Important Available photo Comply LCrmA-36 Important Known Offender Address Comply LCrmA-37 Important Past Criminal Contacts Comply LCrmA-38 Important Past Vehicle Relations Comply LCrmA-39 Important Pawn Transactions Comply LCrmA-40 Important Weapon Registration Comply LCrmA-41 Important Known Associates Comply The system can retrieve suspect vehicle information based upon: LCrmA-42 Mandatory Model Year of Vehicle Comply LCrmA-43 Mandatory Make of Vehicle Comply LCrmA-44 Mandatory Model of Vehicle Comply LCrmA-45 Mandatory Style of Vehicle Comply LCrmA-46 Mandatory Top and Bottom Color of Vehicle Comply LCrmA-47 Mandatory License Plate of Vehicle Comply The system can retain information on vehicles obtained through: LCrmA-48 Mandatory Field Interview Reports Comply LCrmA-49 Mandatory Prior Contacts with the Department Comply LCrmA-50 Mandatory Arrests Comply LCrmA-51 Mandatory Complaint Reports Comply LCrmA-52 Mandatory Citation s/Movin Violations Comply LCrmA-53 Mandatory Accident Reports Comply LCrmA-54 Mandatory Want and Warrant Records Comply LCrmA-55 Mandatory Suspect Vehicles Record Comply LCrmA-56 Mandatory Impounded Vehicles Comply LCrmA-57 Mandatory The system will retain M.O. characteristics in coded fields. Comply LCrmA-58 Mandatory The system is able to search for M.O. characteristics selected parameters. Comply LCrmA-59 Mandatory The system is able to generate reports with M.O. parameters and crime s ecialties. Comply The system will retain information on known offenders such as: LCrmA-60 Mandatory Past Criminal Contact comply LCrmA-61 Mandatory Sex Offenders Comply LCrmA-62 Important Narcotics Offenders Com LCrmA-63 Important Parolees Comply LCrmA-64 Important Court Probationers Comply The system is able to capture and retrieve juvenile information, including: LCrmA-65 Important Juvenile Demographic Information Comply LCrmA-66 Important Juvenile Personal Characteristics Comply LCrmA-67 Important Juvenile Guardian Information Comply LCrmA-68 Important The system is able to capture and retrieve crime analysis information from complaint records when information is included on a juvenile arrest Comply LCrmA-69 Important The system is able to link related complaints together through associated case numbers. Comply LCrmA-70 I Important lThe system allows report data to be exported in ASCII, delimited format. I Comply Page 7 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 LCrmA-71 Important The system allows a report to be converted to PDF format. Comply LCrmA-72 Important The system provides capability for data to be displayed as GIS spatial data map, Comply e.g., pin -ma in hotspots LCrmA-73 Important The system allows report data to be exported to a GIS module. Comply LCrmA-74 Important The system is able to link related complaints together through associated case Comply numbers. Page 8 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 ®-ROME 7Cariminal Important The system has the ability to create and maintain agency defined categories, e.g., SexoffenderViolentOffenderDUI Comply Important The system allows an authorized user to determine if an offense is violent vs. non violent. Comply LCCrm-3 Important The system is able to create agency -defined statuses. Comply User defined LCCrm-4 Important The system will identif parole/probation agents. ComplyUser defined LCCrm-5 Important The system will ca ture terms and conditions. Comply User defined LCCrm-6 Important The system will capture complete registrant department history. Comply User defined LCCrm-7 Important The system will indicate all unlimited offenses. Comply LCCrm-8 Important The system will import and attach a variety of document types to career crimina records. Comply LCCrm-9 Important The system is able to accept additional comments in free -form narrative format. Comply LCCrm-10 Important The system is able to automatically create officer warnings throughout system. Comply LCCrm-11 Important The system displays the photo of the subject within the career criminal record. Comply LCCrm-12 Important A photo image can be loaded and stored via direct connect with a digital camera. Comply The photo image can be uploaded from: LCCrm-13A Important Digital camera Comply LCCrm-13B Important Computer disk Comply LCCrm-13C Important TWAIN32-compliant imaging device Comply LCCrm-13D Important USB drive Comply LCCrm-13F Important Embedded text message Comply LCCrm-14 Important The system is able to automatically create system wide alerts on all registrants. Comply LCCrm-15 Important The is able to generate department -specific reports from any captured fields. Comply LCCrm-16 Important The system is able to reference all activity of listed registrants. Comply LCCrm-17 Important The system is able to reference all registrants' department activity. Comply Page 9 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 d. ackin 7an Im ortant The s stem acce is and maintains information about an s. Com is the FI module Important The system accepts and maintains information about individual gang members. Comply m ortant Import The system tracks gang activity. Comply LGan -4 m ortant The system tracks individual an member activity. Comply LGan -5 Im ortant The system will alert users to identified gang locations. Comply Lean-6 Important The s stem will alert users to identified an members. Comply LGan -7 Important The systemwill alert users to identified gang/gang member vehicles. Comply The system accepts and maintains the following gang related information: ME'-8 Important Gang name Does Not Comply LGan -9 Important Gang type Does Not Comply LGan -10 Important Location Comply LGan -11 Important Estimated number of members Comply LGan -12 Important Alliances/origin Comply LGan -13 Important Ethnicity Comply LGang-14 Important Dress/colors Comply LGang-15 Important Number of sub -groups Comply LGang-16 Important Reporting district Comply LGang-17 Important General description (free -from text narrative) Comply LGang-18 Important Weapons Comply LGang-19 Important Vehicles Comply LGang-20 Important Associated gangs Comply LGang-21 I Important lThe system accepts and tracks gang -related activities. Comply The system accepts and maintains records on individual members of a gang, including, at a minimum: LGan -22 Important Start / first contact date comply LGan -23 Important Gan ns relatiohi comply LGan -24 Important Known vehicles Comply LGang-25 Important The system has the capability of attaching multiple supporting documents o various types to a gang record. Comply The system is able to search for gang information using the following LGan -27 m ortant Gang name Does Not Comply LGan -28 Important Gan t e Does Not Comply LGan -29 Important Location Does Not Comply LGan -30 Important Agency system number Does Not Comply LGan -31 Important Alliance/origin Does Not Comply LGan -32 Important Ethnicity Does Not Comply LGan -33 Important Dress/colors Does Not Comply LGan -34 Important Modus o erandi Does Not Comply LGan -35 Important Gang member Does Not Comply LGan -36 Important Reporting district Does Not Comply LGang-37 Important The system will accept and maintain multiple contact numbers associated witl- gangs. Does Not Comply LGang-38 Important The system will accept and maintain multiple contact numbers associated witl- individual gang members. Comply LGang-39 Important The module must require date, time, code, type and officer name to create an activity record. Comply LGang-40 Important The system will accept, maintain, and track intelligence records, i.e., information received from various informants about a gang or gang member. Comply LGan -41 Important IThe system can evaluate received intelligence. Does Not Comply LGang-42 Important IThe system is able to accept, maintain, and track separate records on informants. Comply LGang-43 I Important IThe system tracks informants by informant code. I Does Not Comply LGang-44 I Important IThe system can generate gang related reports. I Comply Page 10 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Page 11 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Law Investi ations Basic Capabilities Llnv-1 Important The system can track Law Enforcement investigations. Comply Llnv -2 Mandatory The system restricts access to data pertaining to juvenile offenders to authorized users only. Comply Llnv -3 Important The juvenile offenders section within the investigations module has separate security settings. Comply Llnv -4 Important The system supports the ability to create multiple investigation types. Comply Llnv -5 Important The system upholds strict security allowing only authorized user(s) access tc investigation records. Comply Llnv -6 Important The system allows the designation of an incident as a potential arson, with ability to record additional fields of associated information. Comply Llnv -7 Important The system is able to secure investigative records to limit individual and group access to individual or multiple reocrds. Comply Investigation data includes, but is not limited to: Llnv-8 Important Investigator name and ID Comply Llnv-9 Important PDinvestigator assigned Comply Llnv-10 Important PD case number Comply _Inv-11 Important Date case begun Comply Llnv-12 Important Date case closed Comply Llnv-13 Important Investigation location/address Comply Llnv-14 Important Witness information/statements (unlimited) Comply Llnv-15 Important Victim information/statements (unlimited) Comply Llnv-16 Important Property Occupant Comply Llnv-17 Important Property owner address Comply Llnv-18 Important Who collected evidence Comply Llnv-19 Important Property Type (i.e. evidence, property, sample, etc.) Comply Llnv-20 Important Track Chain -of -Evidence Comply Llnv-21 Important Characteristics of modus operandi Comply Llnv-22 Important Narrative Comply Llnv-23 Important The system is able to attach graphic file(s) to an investigation record (e.g., scene diagram). Comply Llnv-24 Important The system is able to restrict assigned investigator to certain information. Comply Llnv-25 Important The system is able to assign investigator(s) to case. Comply Llnv-26 Important The system is able to relate many incidents to one case. Comply Llnv-27 Important The system is able to attach any Windows -compliant file(s) to an investigation record. Comply Llnv-28 Important The system allows case status to be updated with ongoing activities and notes. Comply Llnv-29 Important The system is able to import, link, or attach initial reports into the investigatior record. Comply Property and Evidence The system tracks, at a minimum, the following: Llnv-30 Important Report number Comply Llnv-32 Important Sequential property/evidence number Comply Llnv-34 Important Investigator ID -submitting Investigator Comply Llnv-36 Important Officer ID - receiving officer Comply Llnv-38 Important Received date Comply Llnv-40 Important Item image Comply Llnv-42 Important Item type (NCIC standard) Comply Llnv-44 Important Item manufacturer Comply Llnv-46 Important Item model Comply Llnv-48 Important Item serial number Comply Llnv-50 Important Item CAN Comply Llnv-52 Important Item value Comply Llnv-54 Important Item location (facility, room, locker, drawer, bin, etc.) Comply Llnv-56 Important Disposition Comply Llnv-58 Important Disposition date Comply Llnv-60 Important Released to Comply Llnv-62 Important Chain of custody information Comply Llnv-64 Important The transfer of custody form is printable for signature. Comply Llnv-66 Important The system supports the use of barcodes for tracking items. Comply Investigative Case Management The system tracks, at a minimum, the following for each case: Llnv-67 Important Assigned to Comply Llnv-68 Important Assigned date Comply Llnv-69 Important Status Comply Llnv-70 Important Status date Comply Llnv-71 Important Initial narrative Comply Llnv-72 Important Supplemental narratives (unlimited) Comply Llnv-73 mportant Solvability factors Comply Llnv-74 mportant Calculated solvability rating Comply Llnv-75 Important Hours of activity Comply The system provides case investigation summaries for each detective including at a minimum, the following: Llnv-76 Important Numberofactivecases Comply Llnv-77 Important Case type breakdown Comply Llnv-78 Important Assignment date Comply Llnv-79 Important Activity log Comply Llnv-80 Important An authorized user is able to assign (or reassign) cases to any detective. Comply Llnv-81 Important The system is able to view and print entire case report. Comply Computer Aided Investigation (CAI) Requirements Llnv-82 Mandatory An authorized user can create an electronic lineup based on user -defined physica characteristics and/or other pertinent information. Comply Llnv-83 I Mandatory lAn authorized user can modify, reorganize and print lineups. Comply Page 12 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 LInv-84 Mandatory An authorized user can select any single photo of possibly multiple available hotos for a single lineup sub ect. Comply An authorized user can locate subjects using a single criterion or multiple criteria including, but not limited to: LInv-85 Important Physical characteristics Comply Linv-86 Important Fingerprints Comply LInv-87 Important Charges Comply LInv-88 Important Scars Comply LInv-89 Important Marks Comply LInv-90 Important Tattoos Comply LInv-91 Important MO Comply LInv-92 Important Handicaps Comply LInv-93 Important An authorized user is able create random lineups of subjects drawn from search resu Its. Comply LInv-94 Important Searches can be limited to a single jurisdiction or search all jurisdictions. Comply LInv-95 Important Searches include master names and businesses. Comply The system can generate a crime analysis report based on user -defined report criteria, such as, but not limited to: LInv-96 Important Specific criminal activity Comply LInv-97 Important Offenses Comply LInv-98 Important MO Comply LInv-99 Important Entry / exit methods Comply LInv-100 Important Evidence collected Comply Llnv-101 Important Location/scene Comply Llnv-102 mportant Hate / bias Comply LInv-103 mportant Weapon used Comply Page 13 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 I011M ase EntreP-1 Hill Mandatory The system will apply user security to case entry, search and all incident relatec Comply e orts. LeP-2 Mandatory The system can pull data from an existing incident record. I Comply The system links the case to: LCseP-3 Mandatory CAD incident Comply LCseP-4 Mandatory Master name index Comply LCseP-5 Mandatory Arrest data Comply LCseP-6 Mandatory Property data Comply LCseP-7 Mandatory The system is able to accept entry of supplemental reports. Comply LCseP-8 Mandatory The system is able to index case records by case number, which may be the Comply same as the originatingincident number LCseP-9 Mandatory The system is able to accept and maintain case records on any type of incident of Comply criminal activity. LCseP-10 Mandatory The system tracks multi le crimes within a single master case record. Comply LCseP-11 Mandatory When name related information is entered into the module, it is updated in the Comply master name file in RMS. LCseP-12 Mandatory The system will cross-reference and link multiple related offenses to a specific Comply case record via its case number. LCseP-13 Mandatory The system will create a case record upon entry of the crime report data. Comply LCseP-14 Mandatory The system allows the generation of year -based case numbers. Comply LCseP-15 Mandatory The system has the ability to correct previously entered incident data in the case Comply data entry screen. The system will accept and maintain the following case record data elements: LCseP-16 Mandatory Occurred Location Comply LCseP-17 Mandatory Hate Bias Information Comply LCseP-18 Mandatory Criminal Activity Comply LCseP-19 Mandatory Entry and Exit Methods/Points Comply LCseP-20 Mandator Date/Time of Occurrence Comply LCseP-21 Mandatory Date of Reported Occurrence Comply LCseP-22 Mandatory Multiple Crime/Offense Codes Comply LCseP-23 Mandatory Type of Arson Reported Comply LCseP-24 Mandatory Type of Theft Reported Comply LCseP-25 Mandatory Status of the Complaint Comply LCseP-26 Mandatory Disposition/Date of the Complaint Comply LCseP-27 Mandatory Multiple MOs of the Crime Comply LCseP-28 Mandatory Attempted Crime Comply LCseP-29 Mandatory Type of Weapon Comply LCseP-30 Important Type of Tool Comply LCseP-31 Important CodesfortheType of Scene of the Crime Comply LCseP-32 Important Officer's Bureau Assignment Comply LCseP-33 Mandatory Type of Stolen/Recovered Vehicle Comply LCseP-34 Mandatory Estimated Dollar Amount of Property Involved Comply LCseP-35 Mandatory Property Involved Comply LCseP-36 Mandatory Solvability Factors Associated with Complaint Comply LCseP-37 Mandatory The system will accept and maintain detailed information about all offenses Comply associated with a case. The system will accept and maintain detailed information about all subjects LCseP-38 Mandatory associated with a case (e.g., arrested adults, juveniles, witnesses, complainants, Comply missing persons, re ortin artvictims LCseP-39 Mandatory The system will accept and maintain information about all arrests associated with a case. Comply LCseP-40 Mandatory The system will accept and maintain information about all property associated wit a case. Comply LCseP-41 Mandatory The system will accept and maintain information about all field investigations Comply associated with a case. LCseP-42 Mandatory The system will automatically link all information from a field investigation record t Comply the original complaint report LCseP-43 Mandatory The system will accept and maintain information about all vehicles associated wit a case. Comply LCseP-44 Mandatory The system supports unlimited narrative input and editing capabilities for the Comply original complaint report. LCseP-45 Mandatory The system supports unlimited narrative input and edition capabilities for any typE Comply of supplemental re ort. LCseP-46 Mandatory The system will capture crime analysis related information during case processing Comply LCseP-47 Mandatory The system has the ability to expunge a subject from a case record. Comply LCseP-48 Mandatory Information from an incident record is automatically pulled into an associated caSE Comply record to eliminate the need to enter the same data twice. LCseP-49 Mandatory The system is able print hard copies of case records and supplemental reports, Comply depending on security. LCseP-50 Mandatory The system is able to print a sanitized version of a case record for public use. Comply LCseP-51 Mandatory All entry information can be built into a report, which will plot on a map or generatf Comply a printable report. LCseP-52 Mandatory The system has the ability to generate multiple case related reports for statistica Comply crime analysis. LCseP-53 Mandatory The system supports unlimited narrative input and editing capabilities for the Comply original complaint report. LCseP-54 Mandatory The system is able to attach multiple supporting documents of various types (e.g. Comply Word Excel JPG MPG WAV) to a case record. Ee-55 Mandatory The system is able to attach contact information for associated people to the case Comply relative to social media usage (email, Facebook, Instagram, etc.). Page 14 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 rLa-aM.ena ®- ement Mandator The s stem maintains a database of current cases and case status. Comply Mandator The s stem is able to use the module as a su ervisor tool. Comply Mandatory The system allows an authorized user to assign or reassign officers to cases. Comply LCseM-4 Mandatory The system provides edit check capabilities to ensure each case meets all entry requirements as defined by the agency Comply Items checked, at a minimum: LCseM-5 Mandatory Subject information Comply LCseM-6 Mandatory Property information Comply LCseM-7 Mandatory Arrest information Comply LCseM-8 Mandatory The system will notify the user what edit check items are not met. Comply LCseM-9 Mandatory At a minimum, the edit check items will meet the minimum requirements foi submission to the State and Federal authorities, such as NIBRS or JCR data elements. Comply LCseM-10 Mandatory The system allows an authorized user to assign case activities to officers. Comply LCseM-11 Mandatory The system allows an authorized user to assign case activities to officers. Comply LCseM-12 Mandatory The system can acce t and maintain solvability factors. Comply LCseM-13 Mandatory The system allows a view of case status history. Comply LCseM-14 Mandatory The system allows a view of case disposition history. Comply LCseM-15 Mandatory The s stem is able to generate a breakdown statistical reports. Comply LCseM-16 Mandator The systemtracks assigned and unassigned cases Comply Case Activity shall include, but not be limited to: LCseM-17 Mandatory Assigned Officer or Investigator Comply LCseM-18 Mandatory Date of report, date of incident, case number Comply LCseM-19 Mandatory Assigned bureau Comply LCseM-20 Mandatory Activity type Comply LCseM-21 Important Activity officer Comply LCseM-22 Mandatory Status Comply LCseM-23 Important Free text fields for narrative Comply LCseM-24 Mandatory The system provides case load reports by officer, supervisor, case status and activities. Comply LCseM-25 Mandatory The system can enable automatic e-mail notifications to appropriate personne whenever a case is updated or a report is added to a case. Comply LCseM-26 Mandatory The system allows for expungement of cases based upon user defined criteria. Comply LCseM-27 Mandatory The system allows for locking and archiving of cases once the case has been ad udicated neverto be modified again. Comply LCseM-28 Mandatory The system allows for user configurable status of cases which trigger locking of the case for editing. (ex: filed case with DA, locked and no further edits) Comply Page 15 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 ®- WE ME s 7LNarc-2 mportant An authorized user has the ability to create and maintain agency-definecComply nvesti ation t es. Important An authorized user has the ability to create agency -defined investigation statuses. Comply LNarc-3 Important Investigation records are tied to a location and provide full access to location Comply history. LNarc-4 Important The system is able to tie an investigation to a case number and case ORI. Comply LNarc-5 Important The system manages associated assignments within the investigation record. Comply LNarc-6 Important The system tracks all investigation activities within the investigation record. Comply LNarc-7 Important The system is able to tie to associated intelligence records and other investigation Comply numbers. LNarc-9 Important The system is able to track subject activities. Comply LNarc-10 Important The system is able to tie an unlimited number of confidential informants to ar Comply investigation record. LNarc-11 Important The system is able to track an unlimited number of associated vehicles. Comply LNarc-12 Important The system tracks all charges (pending or otherwise) associated with an Comply investigation. LNarc-13 Important The system tracks court information associated with a charge. Comply LNarc-14 Important The system tracks all drug buys, i.e., narcotics purchased during the course of the Comply investigation. LNarc-15 Important The system tracks all drug purchasing locations. Comply LNarc-16 Important The system tracks all monies used in drug buys. Comply LNarc-17 Important The system tracks all charges associated with a particular drug buy. Comply LNarc-18 Important The system documents all laboratory results tied to a drug buy. Comply LNarc-19 Important The system tracks property associated with the investigation. Comply LNarc-20 Important An authorized user can attach unlimited supporting documents of various types tc Comply an investigation record. LNarc-21 Important An authorized user is able to determine numbering system for investigation Comply records including optional auto -incrementing LNarc-22 Important The system is able to generate a variety of narcotics related reports to facilitate Comply statistical analysis. Important An authorized user is able to create, maintain and track intelligence recordsLNarc-23 Comply associated with narcotics investigations LNarc-24 Important The system is able to tie a confidential informant to an intelligence record. Comply The system can secure intelligence records and make them accessible to only LNarc-25 Important those users with the proper Narcotics Management security permissions. Comply LNarc-26 Important The system has the capability for entry and maintenance of information about Does Not Comply intelligence related payments. The system has the capability to tie intelligence to and define roles for the following: LNarc-27 Important Person Comply LNarc-28 Important Location Comply LNarc-29 Important Vehicle Comply LNarc-30 Important Ensuing investigation Comply LNarc-31 Important An authorized user can attach unlimited supporting documents of various types tc Comply an intelligence record. LNarc-32 Important The system has the capability to create, maintain and track separate records Comply about confidential informants. LNarc-33 Important The system has the capability to track all confidential informant activities. Comply Events LNarc-34 Important The system has the capability to document current confidential informant status. Does Not Comply LNarc-35 Important The system has the capability to document and track confidential informant Comply reliability. Events LNarc-36 Important The system has the capability to track all monies paid to a confidential informant. Comply Events LNarc-37 Important The system has the capability to attach multiple supporting documents of various Comply types to a confidential informant record. LNarc-38 Important The system is able to track all narcotics -related funds and transactions. Comply Events LNarc-39 Important The system is able to set user security permissions for all narcotics applications Comply and reports. LNarc-40 Important The system is able to share department -specific and designed information. Comply LNarc-41 Important The system is able to generate a variety of narcotics related reports to facilitate Comply statistical analysis. Page 16 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 ine. I" IL The ima a can be uploaded and stored from: u -1 Direct connect with a di ital camera Complyu -2 Mandator Computer hard drive Comply LMu -3 Mandator TWAIN32-compliant imaging device Comply LMu -4 Mandatory USB drive Comply LMu -5 Important Other RIMS modules Comply Comply _Mug-6 Mandatory The Lineup / Mug Shot module is able to create photo lineups based on selectec personal characteristics ranges as determined b the user _Mug-7 Mandatory The system provided the ability to save a photo lineup. Comply As an attachment _Mug-8 Mandatory The photo lineup can be attached to an incident record. Comply _Mug-9 Important The system has the ability to store name information with each saved Iineur image that originates from outside the RMS. Does Not Comply LMu -10 Mandatory The system has the ability to interface with LiveScan. Comply LMu -11 Mandatory The system has the ability to interface with AFIX Tracker. Does Not Comply LMu -12 Mandatory e ability to print a lineup record to a hard copy. Comply _Mug-13 Important The system has the ability to lock a lineup record for use in an investigation. Does Not Comply LMu -14 Mandatory The system can build a six image lineup. Comply LMu -15 Mandatory The system can build an eight image lineup. Comply _Mug-16 Important RIMS should duplicate the TxDOT CRASH system on error reporting in submitted accident reports. Does Not Comply _Mug-17 Important The Lineup / Mugshot module does not allow multiple pictures of the same individual historicphotos) to be entered into a Iineu Comply _Mug-18 Important The Lineup / Mugshot lineup utility enables a user to enter multiple search criteria at the same time, rather than only enabling them to search one field at a time. Comply _Mug-19 Mandatory The Lineup / Mugshot lineup utility fills the lineup with a randomly selected set o photos from the search, user -selected photos, or a combination of random and user selected. Comply _Mug-20 Mandatory The Lineup / Mugshot lineup utility allows the user to ensure a specific photo is included in the lineup Comply _Mug-21 Important The system provides an Advanced Search function within the search screen for this module. The Advanced Search function provides the ability to search on additional fields within the module's core screen. Comply The Advanced Search feature provides the abilityto search on: LMu -22 Important Partial information Comply LMu -23 Important Ranges Comply LMu -24 Important Contents Comply LMu -25 Important Null values Does Not Comply LMu -26 Important Not -null values Comply LMu -27 Important Like values Comply LMu -28 Important Greater than Does Not Comply LMu -29 Important Less than Does Not Comply LMu -30 Important E ual to Comply _Mug-31 Important The search criteria includes: the description of the Lineup record, a range of dates, an Incident record to which the Lineup record is attached, created by and/o updated by. Comply _Mug-32 Important The user is capable of flagging a Master Name and image from being displayed ir the Lineup Search by selecting a remove image feature. The name and the imag are no longer provided as an option for the search return of available candidates. Comply LMu -33 Important The s stem attaches associated documents to the booking record. Comply _Mug-34 Important When creating a new record, the module automatically checks the database for an existing record to eliminate duplicates Comply _Mug-35 Important The system tracks an inmate's booking history. Comply Page 17 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 WOR I Law PropertV Processin -Prop-1 Important The Property Processing module is associated with all other modules of the s stem involving the reporting,custody and analysis of property Comply The system is able to enter and maintain the following property data: -Prop-2 Mandatory Item Number Comply -Prop-3 Mandatory Piece Number Does Not Comply -Prop-4 Mandatory Serial Number Comply -Prop-5 Mandatory Associated case number Comply -Prop-6 Mandatory Officer of initial custody Comply -Prop-7 Mandatory Property Tag Number Comply -Prop-8 Mandatory Owner Applied Number Comply -Prop-9 Mandatory Storage Location Comply LProp-10 Mandatory Quantity Comply LPro -11 1 Mandatory Value — Nearest Dollar Comply LProp-12 Mandatory Property Owner Comply LProp-13 Mandatory Date Property Received Comply LProp-14 Mandatory Item Category (guns, tools, vehicles, bicycles) Comply LPro -15 Mandatory Lab Report Cross -Reference Comply LProp-16 Mandatory Date of Disposal/Release Comply LProp-17 Mandatory Date Scheduled for Disposal Comply LPro -18 Mandatory Item Class UCR Com LPro -19 MandatoryFree-form Descri tions Com LPr2p-20 Mandatory Color Comply LProp-21 Mandatory Recovered for other Jurisdiction Flag Comply The system is able to enter and maintain the following additional elements for firearms: LPro -22 Mandatory Firearm Type Comply LPro -23 Mandatory Action automatic, bolt action, carbine, um Comply LPro -24 Mandatory Caliber Comply LPro -25 Important Shot Capacity Comply LPro -26 Important Barrel Length Comply LPro -27 Important Finish Comply LPro -28 Mandatory Make/Model Com LPro -29 MandatoryFirearm serial number Comp LPro -30 Important Condition Comply LPro -31 Important Year Made Comply The system is able to enter and maintain the following additional elements for boats: Mandatory Boat Name comply Mandato Hull Sha e Com ��H Mandato Hull Material Com Mandato Pro lsionComLPro MandatoryBoat Len th Comply The system is able to enter and maintain the following additional elements for vehicles: LPro -37 Mandatory Vehicle Type Comply LPro -38 Mandatory Color (top, bottom, interior Comply LPro -39 Mandatory Vehicle Make Comply LPro -40 Mandatory Model Comply LPro -41 Mandatory License Plate/VIN Comply LPro -42 Mandatory License plate year Comply The system is able to enter and maintain the following information for bicycles: LPro -43 Mandatory Bicycle Make Comply LPro -44 Mandatory Model Comply LPro -45 Mandatory Serial Number Comply LPro -46 Important Wheel Size Comply LPro -47 Important Frame Size Comply LPro -48 Mandatory Seed Comply LPro -49 Mandatory Color Comply LPro -50 Mandatory The system can tie a property item to a case. I Comply Law Pro ert Room LPro -51 Mandatory The system tracks items from reception to disposal. I Comply LProp-52 Mandatory The system maintains complete evidence tracking (chain of custody) audit trail of 1propertV until final disposition of the item Comply Additional chain of custody information will be maintained for each roe item each time the item is moved or changes custody: LPro -53 MandatoryCurrent officer responsible for custody Comply LPro -54 MandatoryProperty location Comply LPro -55 Mandatory Date / time of custody record update Comply LProp-56 Mandatory The system maintains complete evidence tracking (chain of custody) audit trail of property until final disposition of the item Comply LProp-57 Mandatory The system maintains details of all evidence retained in the property room for an indefinite amount of time. Comply LProp-58 Mandatory The system maintains a disposition status for all evidence items after each item has been released. Comply LProp-59 Mandatory The system maintains lab reports on fingerprint tests, results of drug test, anc DNA test results. Comply LProp-60 Mandatory An operator can enter and maintain information about the individual or organization to which the property was released Comply LProp-61 Mandatory An operator can print an evidence inventory report by case number. Comply LProp-62 Mandatory An operator can print a property disposition report for all disposed items. Comply Page 18 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 LProp-63 Mandatory An operator can generate a report of property scheduled to be disposed. Comply LProp-64 Mandatory An operator can print a property purge reminder list of items to be released withir a user -selected date range. Comply LProp-65 Important An operator can print a separate report of all pawned item transactions within e specified date range. Comply LProp-66 Mandatory An operator can print a report displaying all items of property/evidence pertaininc to a single report. Comply LProp-67 Important The system restricts inquiry access to property/evidence records based on passwords. Comply LProp-68 Important At the time of entry, the system compares property records with previously entered property records (i.e., pawned, impounded, stolen, etc.). Comply The system allows users to search for property based on the following search criteria: LProp-69 Mandatory Serial Number Comply LPro -70 Mandatory Owner's Name Comply LPro -71 Mandatory Tag Number Comply LProp-72 Mandatory Case Number Comply LProp-73 Mandatory Owner Applied Number Comply LPro -74 Mandatory Make/Brand Name Comply LProp-75 Mandatory Property Type/Kind Comply LProp-76 Mandatory JCR/IBR Property Class Comply LProp-77 I Mandatory Storage Location Comply LPro -78 MandatoryVehicle Identification Number Com An operator can print barcodes for the following: LProp-79 Mandatory ORI Comply LPro -80 Mandatory Officer Com ly LPro -81 MandatoryDis osition Comply LProp-82 Mandatory Receiving and Release Status Comply LProp-83 Mandatory Locations Comply LPro -84 Mandatory An operator can print location labels by specific location or range. Comply LProp-85 Mandatory An authorized user can set agency -defined label height, width and font size. Comply LPro -86 Mandatory The system can print labels individually. Comply LPro -87 Mandatory The system can automatically generate tag numbers. Comply LPro -88 Mandatory The system can automatically enter a transaction when a tag is scanned. Comply LPro -89 Mandatory The system allows multiple users to access the module concurrently. Comply The system tracks seizurelcivil forfeiture: vehicles, money, property, Lprop-90 Mandatory The system tracks seizure/civil forfeiture: vehicles, money, and property Comply LPro -91 Mandatory Vehicles Comply Lprop-92 Mandatory Money Comply L ro -93 Mandatory Property Comply Lprop-94 Mandatory The system automatically generates a letter to the registered owner on 11th day after impounding, with exceptions configurable by agency (hold placed on vehicle Does Not Comply Lprop-95 Mandatory The system notifies agency defined personnel of holds on vehicles on a 10-day notification schedule. Does Not Comply Lprop-96 Mandatory The system will allow agency configurable timeframes for notifications and vehicle hold process. Does Not Comply Labortatory Tracking The abilty to track lab information on evidence submitted to labs including: L ro -97 Mandatory Chain of custody Comply L ro -98 Mandatory Laboratory name Comply L ro -99 Mandatory Laboratory item number aasi ned by lab Comply L ro -100 Mandatory Date submitted Comply L ro -101 Mandatory Date returned Comply L ro -102 Mandatory Results orfindings Comply L ro -103 Mandatory Status Comply L ro -104 1 Mandatory Status date I Comply Lprop-105 Mandatory Attached narrative and other digital attachments (e.g. Word docs, PDFs, images, etc. Comply Page 19 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®- ISO 7La-1med Vehicle ProcessinAn authorized users is able to enter and maintain the details of an im ounded vehicle,includin thefollowin eneralinformation: Important Im ound Date/Time Comply Lim V-2 Important Location Impounded From Comply LIm V-3 Important Im ound Lot Comply LIm V-4 Important Reason for Impounding Comply LIm V-5 Important Place of Storage Comply LIm V-6 m ortant TowingService Comply Llm V-7 Im ortant Vehicle Information (e.g., make, model, color Comply LIm V-8 Important Vehicle Contents Comply LImpV-9 Important An authorized user can enter owner information based on master name file Does Not Comply selection. LImpV-10 Important The system indicates owner notification date/time. Comply LIm V-11 Important The system accepts and maintains disposition information. Comply LIm V-12 Important The system accepts and maintains vehicle release information. Comply LImpV-13 Mandatory The system accepts and maintains associated incident, case, arrest, warrant, and Comply booking information. LIm V-14 Mandatory The system tracks associated fees. Does Not Comply LImpV-15 Mandatory The system has the capability of attaching multiple supporting documents o Comply various types to an impounded vehicle record. LImpV-16 Important The system notifies agency defined personnel of holds on vehicles on a 10-day Does Not Comply notification schedule. LImpV-17 Important The system, when the responsible personnel release vehicle holds, will begin aut Does Not Comply enerated letter to registered owner process. LImpV-18 Important The system will allow agency configurable timeframes for notifications and vehicle Does Not Comply hold process. Page 20 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ra-atnitsd Warrants The system has the ability to enter and maintain detailed information about want and warrant records, including (but not limited to) the following data elements: Important File Transaction Number Comply LWant-2 Mandatory Court Warrant Number Comply LWant-3 Mandatory Court Case Number Comply LWant-4 Important Wanted Number Comply LWant-5 Mandatory Subject name Comply LWant-6 Mandatory Sub ect address Comply LWant-7 Mandatory Subject DOB Comply LWant-8 Mandatory Sub ect Driver's License number Com LWant-9 Mandatory Subject telephone numbers Com LWant-10 Mandatory Subect Social Security Number Comply LWant-11 Mandatory Sub ect vehicle make / model / color Comply LWant-12 I ortant Sub ect vehicle license plate/state/ year Comply LWant-13 Mandatory Issuing Court Comply LWant-14 Important Issuing Jude Comply LWant-15 Mandatory Charges Comply LWant-16 Mandatory Bond amount Comply LWant-17 Important Status History Comply LWant-18 Important Activity Comply LWant-19 Important Distance of Pickup Comply LWant-20 Mandatory Warning Remarks Comply LWant-21 Mandatory Background, if Applicable Comply LWant-22 Important I Area/Section within Warrant Venue Comply LWant-23 Important Reason for Change on Warrant, if applies Comply LWant-24 Mandatory The system displays the photo of the subject within the want/warrant record. Comply LWant-25 Mandatory A photo image can be loaded and stored via direct connect with a digital camera. Comply The photo image can be uploaded from: LWant-26 Mandatory Digital camera Comply LWant-27 Mandatory Com uter disk Comply LWant-28 Mandator TWAIN32-compliant imaging device Comply LWant-29 Mandatory USB drive Comply LWant-30 Mandatory Embedded email Comply LWant-31 Mandatory Embedded text message Comply LWant-32 Mandatory The system will interface with the Tyler Technologies Incode municipal court software Does Not Comply LWant-33 Mandatory The system can display an alert whenever the name of a subject with an outstanding warrant is entered anywhere in the system. Comply LWant-34 Mandatory Authorized users are able to update the status of a warrant record whenever necessary. Comply LWant-35 Important The system is able to assign warrant transaction numbers manually or automatically via an o tional auto -incrementing feature. Comply LWant-36 Important A printed report can be generated displaying a log of all warrants within a specified date range. Comply LWant-37 Important Authorized users have the ability to cancel outstanding warrant records. Authorization is based on user security profiles (ID, password, security ermissions). Comply Outstanding warrants may be cancelled for the following reasons: LWant-38 Mandatory Recalled by Court Comply LWant-39 Mandatory Served on the Person Comply LWant-40 Mandatory Cleared of the Charge Comply LWant-41 Important Beyond Statutory Limits Comply LWant-42 Important Records on canceled warrants can be maintained for an unlimited amount of time. Comply LWant-43 Mandatory Records on canceled warrants include reason for cancellation and date of cancellation. Comply LWant-44 Mandatory In CAD, warrants are automatically searched based on the entry of matching name and/or matching address. Comply LWant-45 Mandatory In CAD, when warrants are automatically searched based on the entry of matching name and/or matching address, a resulting match on either of these search criteria will dis lay a messacie for the user. Comply LWant-46 Mandatory A printed report can be generated that lists all canceled warrants within a specified date range. Comply LWant-47 Mandatory A printed warrant summary report can be generated that lists all warrant types and totals within a specified date range. Comply Page 21 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Law Bookin LBook-1 Mandatory The system tracks and maintains a complete history of and up-to-date log about Comply each inmate. Lbook-2 Mandatory When creating a new record, the module automatically checks the database for Comply an existing record to eliminate du licates LBook-3 Mandatory The system accepts, maintains and tracks required details about a Comply bookin /incarceration. LBook-4 Mandatory The system accepts, maintains and tracks required details about personal Comply o ert collected duringthe boo kinprocess LBook-5 Mandatory The system accepts, maintains and tracks fingerprint data elements forthe Comply inmate. The system is capable of integrating with MorphoTrust and AFIX for the LBook-6 Mandatory submission of fingerprint data elements to the Texas Dept. of Public Safety Does Not Comply LBook-7 Mandatory The system is capable of exporting the fingerprint data elements to Federal Comply authorities e.g., FBI. The booking record displays the following prisoner information: LBook-8 Mandatory Name Comply LBook-9 Mandatory Date of birth Comply LBook-10 Mandatory Physical description Comply LBook-11 Mandatory Charges Comply LBook-12 Mandatory Housing location Comply LBook-13 Mandatory Photo or mu shot Comply LBook-14 Mandatory A photo image can be loaded and stored via direct connect with a digital camera. Comply The photo image can be uploaded from: LBook-15 Mandatory Digital camera Comply LBook-16 Mandatory Computer disk Comply LBook-17 Mandatory USB drive Comply LBook-18 Mandatory Embedded email Comply LBook-19 Mandatory Embedded text message Comply LBook-20 Mandatory While active in the Booking module, authorized users have access to information, Comply such as arrest detailsprior records and warrants LBook-21 Mandatory Data captured in the Arrest module can be uploaded to the Booking module to Comply eliminate redundant entry. LBook-22 Mandatory The system accepts and maintains the names of the individuals who brought the Comply sub ect in as well as their associated ORI. LBook-23 Mandatory The system records and maintains unlimited booking related procedures and Comply procedure detail. LBook-24 Mandatory The system accepts and maintain unlimited number of charges for the inmate. Comply LBook-25 Mandatory The system records the inmate's housing type, e.g., facility, pod/block, cell. Comply LBook-26 Mandatory The system accommodates each facility's cell types and cell locations. Comply LBook-27 Mandatory The system maintains an up-to-date log on each inmate's housing location Comply including cell and bed number LBook-28 Mandatory When housing an inmate, user is alerted if inmate's classification level does not Does Not Comply match the cell to which he or she is being moved. LBook-29 Mandatory When housing an inmate, user is alerted if co-defendants or known associates arE Does Not Comply housed together. LBook-30 Mandatory The system maintains and tracks the name of the individual who received the Comply offender's personal possessions on booking and the location of their storage. LBook-31 Mandatory The system prints receipts for possessions. Comply LBook-32 Mandatory The system tracks and maintains issued possessions, such as pillows, blankets Comply clothes etc. LBook-33 I Mandatory IThe system attaches associated documents to the booking record. Comply LBook-34 I Mandatory IThe system tracks an inmate's booking history. Comp Page 22 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 LiveScan Module Interface LAFIX-1 Mandatory The system supports communication between the LERMS and third -party Comply fin er rint scanning hardware and software Menta ix amnd LiveScan LAFIX-2 Mandatory The system interfaces with AFIX fingerprint scanning software. Does Not Comply LAFIX-3 Mandatory The system is able to determine exactly which booking and master file name date Does Not Comply elements are expo ed to the AFIX software. LAFIX-4 Mandatory Related arrest and/or booking information and arrestee information is transferred Does Not Comply to AFIX without user intervention LAFIX-5 Mandatory An authorized user is able to start and stop the AFIX interface without affectinc Does Not Comply DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 lLaArr-st RecordsThe s tem acce is and maintains the followin arrest information: st-1Mandator Arrest Number Comst-2 Mandator Date/Time of Arrest Compily LArst-3 Mandatory Arrest Type Comply LArst-4 Mandatory Arrest Status and Status Date/Time Comply LArst-5 Mandator Charge(s) Comply LArst-6 Mandatory Associated Case Number Comply LArst-7 Mandatory Name of Arrested Person Comply LArst-8 Mandator Arresting Officer (multiplepossible) Comply LArst-9 Mandatory Arresting Officer's Assigned Bureau Comply LArst-10 Mandatory Reporting Districts of the Arrest Comply LArst-11 Mandatory Assisting Arrest Officer Comply LArst-12 Mandatory Disposition of the Arrest Comply LArst-13 Mandatory Disposition Date Comply LArst-14 Mandatory Resulting Chare at Disposition Comply LArst-15 Mandatory Sentencing Information Comply LArst-16 Mandatory Bond Information Comply LArst-17 Mandatory The system accepts and maintains data on arrest and court dispositions. Comply LArst-18 Mandatory The system links arrests to cases. Comply LArst-19 Mandatory The system can link multiple arrests to a single case. Comply LArst-20 Mandatory lThe system can link an arrest to multiple cases. Comply LArst-21 Mandatory The system accepts and maintains information about injuries the arrestee may have sustained while being apprehended. Comply LArst-22 Mandatory The system accepts and maintains information about weapons involved in the arrest. Comply The system accepts and maintains information about identification numbers associated with the arrest, including, not limited to: LArst-23 Mandatory Booking number Comply LArst-24 Mandatory Case number Comply LArst-25 Mandatory Warrant number Comply LArst-26 Mandatory Offender -based tracking system number Comply LArst-27 Mandatory The system maintains and reports information per NIBRS requirements. Comply LArst-28 Mandatory The system maintains and reports information per UCR requirements. Comply LArst-29 Mandatory The system links newly arrested individuals to previous arrests, if applicable. Comply LArst-30 Mandatory If one does not already exist, the system automatically create a master name record at the time of the arrest rocessin . Comply LArst-31 Mandator The system has access to an arrest re ister within a selected date range. Comply LArst-32 Mandatory An arrest record can be added at the time of the original complaint report. Comply LArst-33 Mandatory An arrest record can be added at any time after the original complaint report. Comply LArst-34 Mandatory In the event of an arrest at a later date, the system is able to add additional Isupplemental narrative to the original complaint report Comply LArst-35 Mandatory The system requires additional user authentication to access juvenile records. Comply LArst-36 Mandatory To view or access juvenile records, the user must be specifically authorized to do ISO. Comply The system can search for arrest records based on the following criteria: LArst-37 Mandator Person's Name Comply LArst-38 Mandatory Arrest Date/Range comply LArst-39 Mandatory Complaint/Case Number Com LArst-40 Mandatory Arresting Officer ID Comp LArst-41 Mandatory Arrest Tracking Number Comply The system can print a variety of arrest related reports to facilitate the statistical analysis or arrest data, including the following: LArst-42 Important Arrest by Court Disposition Date Report Comply LArst-43 Important Arrest by Location Report Comply LArst-44 Important Arrest by Officer Report Comply LArst-45 Important Arrest Charge Summary Report Comply LArst-46 Important Arrest Detail Report Comply LArst-47 Important Arrest Register Report Comply LArst-48 Important Arrest Status Summary Report Comply LArst-49 Important The system provides equivalent reports for both juvenile and adult arrest records. Comply LArst-50 Important Only authorized users can print reports with information pertaining to juvenilc sub ects. Comply LArst-51 Mandatory The system has the ability to continue the current system jacket numbering. Comply LArst-52 Important The system has the ability to match CJIS codes within the LERMS system Comply LArst-53 Important The system will perform address validation, persons validation process and tracking changes Comply Page 24 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 77_reporting The system accepts, maintains and tracks information related to motor vehicle Comply crashes The system will interface with Texas Dept. of Transportation (TXDoT) Crash Reporting and Analysis for Safer Highways (CRASH) accident electronic Partial Comply or Alernative system. This is provided by a LexisNexis accident reporting module Accident data can be entered from re -defined forms from: LAcc-3 Important Mobile field reporting module Partial Comply or Alernative This is provided by a LexisNexis accident reporting module LAcc-4 Important Web based access module if available Partial Comply or Alernative This is provided by a LexisNexis accident reporting module LAcc-5 Important Network connected workstation Partial Comply or Alernative This is provided by a LexisNexis accident reporting module LAcc-6 Important The system complies with all state -mandated CRASH accident reports. Partial Comply or Alernative This is provided by a LexisNexis accident reporting module Lacc-7 Important Accident data entry fields must be in the same order as the State of Texas Partial Comply or Alernative TxDOT CRASH reporting format. This is provided by a LexisNexis accident reporting module LAcc-8 Important The system accepts, maintains and tracks detailed information about subjects Comply associated with an accident (e.g., drivers, passengers, pedestrians, witnesses). LAcc-9 Important The system accepts, maintains and tracks detailed information about vehicles Comply associated with an accident. LAcc-10 Important The system can attach multiple supporting documents of various types to an Comply accident record. LAcc-11 Important The system links accident, incident and case numbers for investigative and Comply search purposes. LAcc-12 Important The system supports commercial vehicle supplements to capture required Comply information for commercial vehicles. LAcc-13 Important System provides the ability to upload multiple file types (e.g. images, audio, PDF) Comply The accident module provides a complete data analysis capability to review data LAcc-14 Important and generate reports based on all accident data fields. Comply LAcc-15 Important The system can printCRASH reports on demand. Partial Comply or Alernative This is provided by a LexisNexis accident reporting module LAcc-16 Important Printed CRASH forms duplicate the Texas based accident report. Partial Comply or Alernative This is provided by a LexisNexis accident reporting module LAcc-17 Important The design of the printed forms can be edited and maintained by the agency. Does Not Comply LAcc-18 Important RIMS should duplicate the TxDOT CRASH system on error reporting in submitted Partial Comply or Alernative accident reports. This is provided by a LexisNexis accident reporting module LAcc-19 Important RIMS system should acknowledge accepted and/or rejected reports entered. Comply LAcc-20 Important The system is capable of supplementing and/or editing reports after initial Partial Comply or Alernative submission This is provided by a LexisNexis accident reporting module Page 25 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Elm Law Tickets and Citations All information pertaining to citations can be entered and maintained, including: LCit-1 Important Ticket Book Distribution, by ticket number range Partial Comply or Alernative We import citation information from Brazos citations LCit-2 Important Statistical Information by Department Comply LCit-3 Important Statistical Information by Officer Comply LCit-4 Important Ticket Deletions Partial Comply or Alernative We import citation information from Brazos citations LCit-5 Important Status Changes Comply A history on each citation can be produced, including (but not limited to) the following information: LCit-6 Im ortant Violator address Comply LCit-7 Im ortant Violator DOB Comply LCit-8 Important Violator driversllicense DL number Comply LCit-9 Important Violator telephone number Comply LCit-10 Important Violation code, can be multiple violations Comply LCit-11 1 m ortant Statute/Ticket type for each violation Comply LCit-12 Im ortant Violation location Comply LCit-13 Important Vehicle license plate number Comply LCit-14 Important Vehicle owner name Comply LCit-15 Important Owner personal information Comply LCit-16 Important VIN Comply LCit-17 Important Vehicle color Comply LCit-18 Important Date/Time stamped Comply LCit-19 Important Ticket number Comply LCit-20 Important Weather and Traffic Conditions Comply LCit-21 Important Court and Disposition Data Comply LCit-22 Important Fines and fees Comply LCit-23 Important Fines and fees payment tracking Comply LCit-24 Important Authorized personnel have the ability to void / delete tickets. Comply LCit-25 Important The system supports storing multiple violations under a single ticket number. Comply LCit-26 Important The system has the ability to search and report ticket / citation information. comply The system has the ability to search and report ticket 1 citation information using the following: LCit-27 Im ortant Violator name Comply LCit-28 Important Location Comply LCit-29 Important Geographic area Comply LCit-30 Important Jurisdiction / department Comply LCit-31 Important Officer ID Comply LCit-32 Important Officer name Comply LCit-33 Important Ticket type Comply LCit-34 Im ortant Ticket book distribution Does Not Comply LCit-35 Important The system is able to generate failure to pay notices in a time frame determinec by the agency. Comply LCit-36 Important The system is able to generate failure to pay notices in a format determined by th agency. Comply LCit-37 Important The system is able to interface with an e-ticketing mobile ticketing product with the mobile device. Comply LCit-38 Important The system is able to interface with a license barcode readerwith the mobile device. Comply LCit-39 Important The system is able to interface with a license mag-stripe reader with the mobile device. Comply LCit-40 Important The system is able to interface with a electronic signature capture module with the mobile device. Comply LCit-41 Important The system will interface with mobile printing with the mobile device. Comply LCit-42 Mandatory The system will interface with the Tyler Technologies Brazos citation software s stem. Comply LCit-43 Mandatory The system will provide the ability to import data from Tyler Brazos software and when citations are entered manually into Brazos Comply Page 26 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Law Field Investi ations LFldl-1 Important The Field Investigations module can be accessed and updated from a mobile dat device. Comply LFldl-2 Important The system is capable of associating an investigation to a specific case. I Comply The system maintains the following basic contact information: LFldl-3 Important Contact date/time Comply LFldl-4 Important Contact type Comply LFldl-5 Important Contact reason Comply LFldl-6 Important Location Comply LFldl-7 Important The system has the ability to grade the credibility of each source (e.g., reliable unreliable unknown Comply LFldl-8 Important The system will associate an investigation with a specific bureau. Comply LFldl-9 Important The system will associate an investigation with a specific reporting district. Comply LFldl-10 Important The system can identify a contact by master name. Comply LFldl-11 Important The system can identify a contact by associated case subject. Comply LFldl-12 Important The system will accept and maintain contact vehicle information. Comply LFldl-13 Important The system will accept maintain all officers associated with the investigation. Comply LFldl-14 Important The system is able to attach multiple documents of various types to an investigation record. Comply LFldl-15 Important The system is able to link or group all known associates at a given crimina location. Comply LFldl-16 Important The Field Investigations record can be searched and sorted by any field of the record. Comply LFldl-17 Important The system allows report data to be exported in ASCII, delimited format. Comply LFldl-18 Important The system allows a report to be converted to PDF format. Comply The system is able to track field investigations by: LFldl-19 Important Contact type Comply LFldl-20 Important Case number Comply LFldl-21 Important Contact reason Comply LFldl-22 Important Date/date range Comply LFldl-23 Important Field investigation number Comply LFldl-24 Important Investigating officer Comply LFldl-25 m ortant Contact name Com LFldl-26 m ortant Location Com Page 27 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 7LPawn-2 Im ortant The s stem will track all awn sho sales within an a enc -defined area. ComplyAn operator can enter, maintain and track the following basic pawn transaction information: m ortant Import Transaction date/time Comply -Pawn-3 m ortant Transaction type Comply -Pawn-4 Im ortant Property type Comply -Pawn-5 Important Serial number Comply -Pawn-6 Important Owner applied number Comply -Pawn-7 Important VIN Comply -Pawn-8 Important Description of property Comply -Pawn-9 Important Pawnbroker business information Comply LPawn-10 Important Pawn shop representative/buyer Comply LPawn-11 Important An authorized user can enter, maintain and track all items involved in a pawn transaction. Comply LPawn-12 Important An authorized user can attach multiple supporting documents of a variety of documentation types to a pawn transaction record Comply LPawn-13 Important The pawnshop will be associated to the Master Name Index. Comply LPawn-14 Important An authorized user can create, maintain and track the pawnshop within the MN file for all pawn shops. Comply LPawn-15 Important The pawned / buyer will be associated to the Master Name Index. Comply LPawn-16 Important An authorized user can import pawn shop transactions from pawnbrokers. Comply LPawn-17 Important The system will compare imported property records from pawn shop transactions to property entered in the RIMS as stolen or missing and notify the user of any matches. Comply LPawn-18 Important Selected Pawn Shop module data can be exported to a GIS module or mapping system. Comply LPawn-19 Important Selected Pawn Shop module data can be exported to the Crime Analysis module. Comply LPawn-20 Important The system has the abilit to Interface with Leads online Does Not Comply Page 28 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ®- wl icense andPermitsrm-1 ILPL., Im ortant The License and Permit module can be accessed from CAD. Complyrm-2Im ortant The License and Permit module can be accessed from a mobile device. Comm-3 Im ortant The License and Permit module can be accessed from the RMS module. Com -Perm-4 Important The locations maintained in the License and Permit module can be displayed using a GIS mapping capability Comply Permits -Perm-5 Important IThe system is able to track and issue permits. Comply The system can capture and maintain the following permit information, including: -Perm-6 Important Permit type Comply -Perm-7 Important Permit status Comply -Perm-8 Important Permit status date/time Comply -Perm-9 Important Application date Comply LPerm-10 Important Permit issue date Comply LPerm-11 Important Permit expiration date Comply LPerm-12 Important Permit holder name Comply LPerm-13 Important Permit holder address Comply LPerm-14 Important Permit holder telephone number Comply LPerm-15 Important Business name Comply LPerm-16 Important Event name Comply LPerm-17 Important Event type Comply LPerm-18 Important Permit rejection / revocation date Comply LPerm-19 Important Permit rejection / revocation reason Comply LPerm-20 Important Permit rejection / revocation resolution Comply LPerm-21 Important Date reapplied Comply LPerm-22 Important Fee date Comply LPerm-23 Important Fee (dollar value collected) Comply LPerm-24 Important The system has the ability to view permit status history. Comply LPerm-Perm Important The system allows the agency to create and maintain permit types, e.g., moorinc ermit solicitationpermit. Comply LPerm-26 Important The system allows the permit to be associated with a person or a business. Comply LPerm-27 Important The system allows the permit to be associated with a business address or business location. Comply LPerm-28 Important The system is able to attach multiple supporting documents of various types to e ermitrecord. Comply LPerm-29 Important The system has the ability to print the permit in a format determined by the a enc . Comply Licenses LPerm-PermImportant The system is able to track and issue licenses. a is Al,roomp y or os agencies use e perm. mo u e o rac icenses using The system can capture and maintain the following license information, including: LPerm-31 Important License number Comply LPerm-32 Important License type Comply LPerm-33 Important License status Comply LPerm-34 Important License status date/time Comply LPerm-35 Important License application date Comply LPerm-36 Important License issue date Comply LPerm-37 Important License ex iration date Comply LPerm-38 Important Business name Comply LPerm-39 Important Business address or location Comply LPerm-40 Important License holder name Comply LPerm-41 Important License holder address Comply LPerm-42 Important License holder telephone number Comply LPerm-43 Important License holder photograph Comply LPerm-44 Important Permit rejection / revocation date Comply LPerm-45 Important Permit rejection / revocation reason Comply LPerm-46 Important Permit rejection / revocation resolution Comply LPerm-47 Important Date reapplied Comply LPerm-48 Important Fee date Comply LPerm-49 Important Fee dollar value collected Comply LPerm-50 Important The system has the ability to view license status history. Comply LPerm-51 Important The system is able to attach a picture of the license holder to the license record. Comply LPerm-52 Important The system is able to attach multiple supporting documents of various types to e license record. Comply LPerm-53 Important The system has the ability to print the license in a format determined by the agency. Comply LPerm-54 Important The system has the ability to print a License ID in the form of a ID badge incorporating the photo and license record information Comply Page 29 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 rFleeintenance ®- Mandatory The system tracks department vehicles by department -specific vehicle type. Comply Mandatory The system tracks department vehicles by department -issued unit number. Comply LFM-3 Mandatory The system associates a vehicle with an inventory number. Does Not Comply Our fleet module is slated for 1 st quarter 2019 The system accepts and maintains purchase information, including the following: LFM-4 Important Purchase date Does Not Comply LFM-5 Important Individual or business from whom the vehicle was purchased Does Not Comply LFM-6 Important Original cost Does Not Comply LFM-7 Important First in service date Does Not Comply LFM-8 Important Scheduled replacement date Does Not Comply LFM-9 Important The system indicates the vehicle's current status and the date the status was set. Does Not Comply LFM-10 I Important IThe system flags a vehicle as in/out of service. I Does Not Comply The system accepts and maintains the following basic vehicle information: LFM-11 Mandatory Make and model model ties make Does Not Comply LFM-12 Mandatory Model year Does Not Comply LFM-13 Mandatory Color Does Not Comply LFM-14 Mandatory VIN Does Not Comply LFM-15 Mandatory License plate state Does Not Comply LFM-16 Mandatory Vehicle style Does Not Comply LFM-17 Mandatory Description free -form narrative Does Not Comply The system can assign a vehicle to a: LFM-18 mportant Station Does Not Comply LFM-19 m ortant Unit number Does Not Comply LFM-20 Important Location Does Not Comply The system is able to document the following information about vehicle size: LFM-21 Important Height Does Not Comply LFM-22 Important Width Does Not Comply LFM-23 Important Length Does Not Comply LFM-24 Important GVWR Does Not Comply LFM-25 Important Wheel base Does Not Comply The system tracks the following information about operation specifications: LFM-26 Important Turn radius Does Not Comply LFM-27 Important Maximum altitude Does Not Comply LFM-28 LFM-29 Important Important Maximum grade The system tracks information about air temperature range. Does Not Comply Does Not Comply The system tracks the following engine information: LFM-30 Important Manufacturer Does Not Comply LFM-31 Important Model Does Not Comply LFM-32 Important Serial number Does Not Comply LFM-33 Important Oil type Does Not Comply LFM-34 Important Fuel type Does Not Comply LFM-35 Important Fuel tank ca acit Does Not Comply LFM-36 m ortant Units Does Not ompy LFM-37 Important Number of cylinders Does Not Comply LFM-38 Important Horsepower Does Not Comply LFM-39 Important Transmission Type Does Not Comply The system tracks the following baft ry information: LFM-40 Important Manufacturer Does Not Comply LFM-41 important Model Does Not Com LFM-42 Important Capacity Does Not Com LFM-43 Important Installation date Does Not Comply The system tracks the following vehicle electrical system requirements: LFM-44 Important Numberofvolts Does Not Comply LFM-45 LFM-46 Important Important Output in amperes The system tracks any tanks the vehicle may contain. Does Not Comply Does Not Comply The system tracks the following vehicle tank information: LFM-47 Important Type Does Not Comply LFM-48 m ortant Ca acit Does Not Comply LFM-49 Im ortant Installation date Does Not Comply LFM-50 I Important IThe system tracks tire information. Does Not Comply The system tracks the following tire information: LFM-51 Important Make Does Not Comply LFM-52 Important Model Does Not Comply LFM-53 Important Type Does Not Comply LFM-54 Important Size Does Not Comply LFM-55 Important Pressure Does Not Comply LFM-56 Important Installation date Does Not Comply LFM-57 Important The system tracks department -specific vehicle activities. Does Not Comply LFM-58 Important The system will schedule a vehicle for any type of maintenance. Does Not Comply LFM-59 Important The system tracks a vehicle's maintenance history. Does Not Comply LFM-60 Important The system tracks vendors that have performed maintenance on a vehicle. Does Not Comply LFM-61 Important The system tracks vehicle maintenance costs. Does Not Comply LFM-62 Important The system records a vehicle's fuel and oil usage. Does Not Comply The system will generate the following vehicle related reports: LFM-63 Mandatory Vehicle Detail Report Does Not Comply LFM-64 Mandatory Vehicle Fuel/Oil Usage Does Not Comply LFM-65 Mandatory Vehicle Listing Does Not Comply LFM-66 Mandatory Vehicle Maintenance Schedule Report Does Not Comply LFM-67 Mandatory The system has the ability to attach supporting documents to a vehicle record. Does Not Comply Page 30 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 7Pe.nneld Traininmportant The system has the ability to display, store and print a photograph of an employeEComply within the ersonnel record.Important The system has the ability to capture an image with a digital camera for the purpose of storage with an employee record. Comply LPT-3 Important The system has the ability upload an image from a camera, computer disk or any TWAIN32-com liant imaging device. Comply LPT-4 Important The system can link a personnel record with a personnel record(s) associated wit another ORI. Does Not Comply LPT-5 Important The system supports Personnel and Training module access security at the uses level. Comply LPT-6 Important The system supports Personnel and Training module access security at the device level. Comply LPT-7 Important The system supports Personnel and Training module access security at the function level. Comply The system has the ability to enter and maintain the following general personnel information on every employee: LPT-8 Important Employee Full Name Comply LPT-9 Important Employee Address Comply LPT-10 Important Employee Badge and/or ID Number Comply LPT-11 Important Jurisdiction Comply LPT-12 Important Social Security Number Comply LPT-13 Important Home Phone Number Comply LPT-14 Important Cell Phone Number Comply LPT-15 Important E-mail addresses Comply LPT-16 Important Department Number and Extension Comply LPT-17 Important Place of Birth Comply LPT-18 Important Citizenship Comply Userdefined LPT-19 Important Current Rank Comply LPT-20 Important Rank History Comply LPT-21 Important Hire Date Comply LPT-22 Important Termination Date Comply LPT-23 Important Education, including Degrees, Certifications Comply LPT-24 Important Payroll information Comply LPT-25 Important Special Skills Comply LPT-26 Important Medical Information Comply LPT-27 Important Department Injuries Comply LPT-28 Important Blood Type Comply LPT-29 Important Emergency Notification Information Comply LPT-30 Important Employee Status or Promotions Comply LPT-31 Important Reprimands Comply LPT-32 Important Commendations Comply LPT-33 Important Souse's Name Comply Userdefined LPT-34 Important Driver's License Number Comply LPT-35 Important Employee Demographic Information Comply LPT-36 Important Disciplinary Actions Comply LPT-37 Important Contact Information Comply LPT-38 Important The system has the ability to enter and maintain information about an employee'E current assi nment. Comply LPT-39 Important The system has the ability to enter and maintain history of an employee'=_ assignments. Comply The system has the ability to track information about the equipment issued to each employee, including the following: LPT-40 Important Item Type Comply LPT-41 Important Quantity Comply LPT-42 Important Inventory Number Comply LPT-43 Important Date Issued Comply LPT-44 Important Condition of Item Comply LPT-45 Important Returned Date Comply LPT-46 Important Condition Returned Comply The system has the ability to enter and maintain information about an employee's education and training, including, but not limited to, the following: LPT-47 Important Courses (e.g., Firearms Training, Hazmat Technician Training) Comply LPT-48 Important Programs Comply LPT-49 Important Certifications Comply LPT-50 Important Automatically Re -Schedules Re -Certification Classes Comply LPT-51 Important Basic Academy Training Comply LPT-52 Important Military Training Comply LPT-53 Important College Classes Comply The system maintains the following training related data elements: LPT-54 Important Employee ID Number Comply LPT-55 Important Training Course Title Comply LPT-56 Important Training Location Comply LPT-57 Important Re -certification Date Comply LPT-58 Important Length of the Course Comply LPT-59 Important Course Completion Date Comply LPT-60 m ortant Course Comments Comply LPT-61 Im ortant Course Ex enses Com LPT-62 Important College Credit Hours Com Ability to enter and maintain information about any special skills an employee may have, including, but not limited to: LPT-63 Important Foreign Language Comply LPT-64 Important Public Relations Training Comply LPT-65 Important Bomb Disposal Training Comply LPT-66 Important First Aid Training Comply LPT-67 Important SWAT Training Comply LPT-68 Important Breathalyzer Trainin Comply LPT-69 Important The system provides the ability to perform monthly scheduling of employees for a minimum of 6 months. Does Not Comply —gG � - — DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 LPT-70 Important The system provides the ability to perform weekly scheduling of employees for a minimum of 6 months. Does Not Comply LPT-71 Important The system provides the ability to schedule training by individual or group Comply LPT-72 Important The system provides the ability to print a summary report detailing all employee=. and all training conducted within a specified date range Comply LPT-73 Important The system provides the ability to print a summary report of all training received b an employee durinq his/her course of employment Comply LPT-74 Important The system provides the ability to print a detailed employee report with all fields of data in the personnel record. Comply LPT-75 Important The system provides the ability to print a summary department personnel listinc sorted b Employee Name. Comply LPT-76 Important The system provides the ability to print a detailed department personnel listinc sorted by Employee Name. Comply Training LPT-77 mportant The system has the ability to create and maintain records on all the traininc courses for which personnel can register. Does Not Comply The system has the ability to enter and maintain the following basic information for each course: LPT-78 Important Course Title Comply LPT-79 Important Category Comply LPT-80 Important Keyword Comply LPT-81 Important Description Comply LPT-82 Important Active/Inactive Comply LPT-83 Important Instructor Comply LPT-84 Important Certification achieved Com LPT-85 m ortant Recertification Period Com LPT-86 m ortant Recertification Units Comply LPT-87 Important Equivalent Courses Comply The system has the ability to enter and maintain course information regarding hours and default provider, including the following: LPT-88 Important Duration Comply LPT-89 Important Units Comply LPT-90 Important Number ofDays Comply LPT-91 Important Credit Hours Comply LPT-92 Important Other Comply LPT-93 Important LOSAP Category Type Does Not Comply LPT-94 m ortant LOSAP Category Does Not Com LPT-95 Im ortant LOSAP Points Does Not Com LPT-96 Important Default Provider Name, Address and Phone Does Not Comply The system has the ability to enter and maintain course information regarding default costs, including the following detail: LPT-27A Important Expense Type Comply LPT-27B m ortant Amount Comply LPT-27C m ortant General Led erAccount Comply LPT-27D Important Percentage Comply The system has the ability to view course history and the scheduling of a given course, including the following information: LPT-97 Important Course Title Comply LPT-98 Important Category Comply LPT-99 Important Start Date/Time Comply LPT-100 Important End Date/Time Comply LPT-101 Important Provider Comply LPT-102 Important Address Comply LPT-103 Important Location Comply LPT-104 Important Phone Number comply LPT-105 Important The s stem has the abilit to create and maintain course ob ectives. Does Not Comply LPT-106 Important The system has the ability to attach multiple supporting documents of variouE 1tVpes to each course record. Does Not Comply The system has the ability to search for existing course records based on the following user -defined search criteria: LPT-107 Important TCOLE Course Code Does Not Comply LPT-108 Important Other course number Comply LPT-109 Important Title Does Not Comply LPT-110 Important Category Comply LPT-111 Important Keyword Comply LPT-112 Important Active/Inactive/All Comply LPT-113 Important Program Does Not Comply LPT-114 Important The system has the ability to create, maintain and track scheduled course record .e. schedules for individual courses. Does Not Comply The system has the ability to enter and maintain the following basic information for each scheduled course record: LPT-115 Important Start Date/Time Does Not Comply LPT-116 Important End Date/Time Does Not Comply LPT-117 Important Provider Does Not Comply LPT-118 Important Course Required/Not Required Does Not Comply LPT-119 Important Course Does Not Comply LPT-120 Important Course Location Does Not Comply LPT-121 Important Address Does Not Comply LPT-122 Important Phone Number Does Not Comply LPT-123 Important Activity Code Does Not Comply LPT-124 Important Days of the Week Does Not Comply LPT-125 Important Class Format Does Not Comply LPT-126 Important Training Type Does Not Comply LPT-127 Important Level of Training Does Not Comply LPT-128 Important Remarks (free -form narrative) Does Not Comply The system has the ability to enter and maintain the following cost related information for each scheduled course record: LPT-129 Important Expense Type Does Not Comply LPT-130 Important Amount Does Not Comply LPT-131 Important General Ledger Account Does Not Comply LPT-132 Important Percentage Does Not Comply LPT-133 Important The system has the ability to indicate all subjects associated with the schedulec course, including instructor and attendees. n 11 11 Does Not Comply DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 The system provides the ability to select scheduled course attendees by entering any of the following: LPT-137 Important Employee ID Does Not Comply LPT-138 Important individual personnel subjects Does Not Comply LPT-139 Important linking to master name files Does Not Comply LPT-140 Important entering names in free -form narrative Does Not Comply LPT-141 Important group, e.g., station, shift, unit, employment classification, certification level. Does Not Comply LPT-142 Important Individuals from group lists can be selected for inclusion or exclusion. Does Not Comply LPT-143 Important The system provides the ability to enter and maintain information about the registered attendees' course results (grade/score). Does Not Comply LPT-144 Important The system provides the ability to see at -a -glance all of the objectives associated with a current scheduled course. Does Not Comply LPT-145 Important The system provided the ability to track which objectives have been completed by which attendees. Does Not Comply LPT-146 Important The system has the ability to attach multiple supporting documents of mixed type=. to each scheduled course record. Does Not Comply The system searches for existing scheduled course records based on the following user -defined search criteria: LPT-147 Important Employee ID Does Not Comply LPT-148 Important Course Code Does Not Comply LPT-149 Important Course Number Does Not Comply LPT-150 Important Provider Does Not Comply LPT-151 Important Location Does Not Comply LPT-152 Important Instructor Does Not Comply LPT-153 Important Program Does Not Comply LPT-154 Important Course Start Date/Time Range Does Not Comply LPT-155 Important The system has the ability to create, maintain and track training program records. Does Not Comply LPT-156 Important The system can associate multiple required courses with a training program of certification program. Does Not Comply LPT-157 Important The system can perform a mass enrollment to a where multiple personnel can be assigned to a single class. Does Not Comply LPT-158 Important The system can perform a mass enrollment to a where a group can be assigned to a single class. Does Not Comply LPT-159 Important The system can pri t class rosters in a format determined by the agency. Does Not Comply LPT-160 Important The system can print a certification program status report in a format determinec by the agency. Does Not Comply LPT-161 Important The system can print personnel recertification status reports in a format determined by the agency. Does Not Comply LPT-162 Important The system can print a ad hoc reports as determined by the agency. Comply Page 33 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Page 34 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 LDAnI-2 I Mandatory I eefiI he system provides a report wizard that guides users through the steps of I Comply nnrann renorts We provide a data dictionary driven ad -hoc report writing tool LDAnI-3 Mandatory Authorized users can run a query on every field in the RIMS software to generate re orts. Comply The system tracks the following es of data: LDAnI-4 Mandatory Statistical Comply LDAnI-5 Mandatory Operational Comply LDAnI-6 Mandatory Investi ative Comply LDAnI-7 Mandatory Administrative Comply LDAnI-8 Mandatory The data analysis module is fully integrated with RIMS and all optional modules. Comply Once data is extracted from a query, the user is able to: LDAnI-9 Important Save and Edit the query at a later date Comply LDAnI-10 Mandatory Export to one of the supported formats (e.g., Excel, XML, CSV, text Comply LDAnI-11 Mandatory Plot data on a map Comply Through our Crime Analysis module LDAnI-12 Mandatory Generate and Print the final report Comply LDAnI-13 Mandatory Users can only query data they are authorized to view within the system. Comply The system allows users to customize the following report elements: LDAnI-14 Important Font Comply LDAnI-15 Important Color Comply LDAnI-16 Important Alignment Comply LDAnI-17 Important Titles and Subtitles Comply LDAnI-18 Important Graphics (e.g., agency logo) Comply LDAnI-19 Important The system supports electronic transfer of reports. Comply LDAnI-20 Important The system provides customizable pull -down menus that allow users to select data to uer . Comply LDAnI-21 Important The software supports pin -mapping. comply Through our Crime Analysis module The software supports plotting incidents on a map to show: LDAnI-22 Important Incidents nearspecific businesses, such as liquor stores Comply LDAnI-23 Mandatory Incidents nearspecific street, cross streets, stop lights, etc. Comply LDAnI-24 Mandatory Incidents nearspecific schools Comply LDAnI-25 Mandatory Incidents inspecific user defined geographic area Comply LDAnI-26 Mandatory Incidents bytype Comply LDAnI-27 Mandatory Incidents by date/time Comply LDAnI-28 Mandatory The system is able to display detailed information about an incident by usinc mouse-overofthe map icon. Comply LDAnI-29 Mandatory The s stem provides the ability to zoom and pan. Comply LDAnI-30 Mandatory The system is able to apply multiple map layers for more details. Comply LDAnI-31 Mandatory The system can generate a density map to display the results of inquiries. Comply LDAnI-32 Mandatory The system can generate a hots of map to show high crime areas. Comply LDAnI-33 Mandatory The system is capable of exporting data to third party applications. Comply The system is able to map crime trends by: LDAnI-34 Mandatory M.O. Comply LDAnI-35 Mandatory Location comply LDAnI-36 Mandatory Subject Comply LDAnI-37 Mandatory Weapon Comply The software provides an agency -defined list of topics located in the drop down menus including: LDAnI-38 Important Accidents Comply LDAnI-39 Important Incidents Comply LDAnI-40 Important Cases Comply LDAnI-41 Important Offenses Comply LDAnI-42 Important Arrests Comply LDAnI-43 Important Warrants Comply LDAnI-44 Important Tickets/Citations Comply LDAnI-45 Important Jackets Comply LDAnI-46 Important Evidence Comply LDAnI-47 Important Quick Calls Comply LDAnI-48 Important Property Comply LDAnI-49 Important Case Subjects Comply LDAnI-50 Important Fire Incidents Comply LDAnI-51 m ortant Bookings Com LDAnI-52 m ortant Field Investigations Com The system allows users to specify information such as, but not limited to, the following: LDAnI-53 Important Date and Date Ranges Comply LDAnI-54 Important Time and Time Ranges Comply LDAnI-55 Important ORIs Comply LDAnI-56 Important Address and Address Ranges Comply LDAnI-57 Important Types Comply LDAnI-58 Important Maps Comply LDAnI-59 Important Specific Beats Comply LDAnI-60 Mandatory The system has the ability to name and save a query. Comply LDAnI-61 Mandatory IThe system has the ability to access a saved query. Comply LDAnI-62 Mandatory The system supports agency -defined icons to represent records from the query. Comply Page 35 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 ied Reporting ILFIdRi Mandatory The software supports entry offield activityfrom the mobile device. Comply -2 Mandator The system supports address verification in the field reporting module. Comply Field activity includes the entry and update to: LFIdR-3 Mandatory Accidents Comply We import this data from Lexis/Nexis LFIdR-4 Mandatory Arrests Comply LFIdR-5 Mandatory Cases Comply LFIdR-6 Mandatory Contact cards Comply LFIdR-7 Mandatory Field investigations Comply LFIdR-8 Mandatory Incidents Comply LFIdR-9 Mandatory Supplements Comply LFIdR-10 Mandatory Tickets Comply We import this data from Brazos LFIdR-11 Mandatory User -defined forms Partial Comply or Alernative Extract data and populate Microsoft Word templates LFIdR-12 Important Field investigations/contact cards are included in the review process. Comply LFIdR-13 Mandatory The forms and reports merge (into RMS) process is agency -defined. Comply The apps are web -based so uploads are not required. LFIdR-14 Mandatory The software has the ability to add business logic to form entry. Partial Comply or Alernative Agency can control required fields, hidden fields, field labels, f LFIdR-15 Mandatory The software supports an Incident Based Reporting (IBR) compliant data schema. Comply LFIdR-16 Mandatory The printed output from field report type is agency configurable. Comply LFIdR-17 Mandatory The software is able to use a scanned image as a background for the report. Comply LFIdR-18 Mandatory The software allows an officer to review the report for errors and warnings before submitting to a supervisor Comply LFIdR-19 Mandatory The software supports supervisor review. Comply The software allows for upload of officer reports using the following: LFIdR-20 Important Removable/Portable media (USB drives) Partial Comply or Alernative The apps are web -based so uploads are not required. LFIdR-21 Mandatory Wireless (RF) over any protocol and network (RF, GPRS, IPMobileNet, Cellular Partial Comply or Alernative The apps are web -based so uploads are not required. LFIdR-22 Mandatory f connectivity is lost, data entered on forms is stored for later recall and upload once connectivity is restored. Comply LFIdR-23 Important The software supports printing of a Field Report prior to being merged into the RMS database. Comply LFIdR-24 Mandatory The software allows an authorized user to merge officer reports into an existing Records Manage ent Database. Comply LFIdR-25 Important The software provides a clipboard function that allows a user to enter and maintain notes as needed. Does Not Comply LFIdR-26 Important The clipboard function stores data in folders as configured by the user. Does Not Comply LFIdR-27 Important Data in the clipboard function can be deleted as desired by the user. Does Not Comply LFIdR-28 Important Data in the clipboard function can be added to forms of system modules using cut and -paste. Does Not Comply LFIdR-29 Important The software attaches a copy of the report into the RMS as a PDF. Comply LFIdR-30 Important The software attaches a copy of all supplements into the RMS as a PDF. Comply LFIdR-31 Important The software supports the retention of an exact copy of an officers report, as it existed when approved. Comply LFIdR-32 Mandatory The software supports the downloading of tables to all mobile devices, eliminating the need to u date tables on individual devices. Partial Comply or Alernative Code table are always current due to this app being web base LFIdR-33 Important The software supports field reporting access security at the user level. Comply LFIdR-34 Important The software supports field reporting access security at the device level . Comply LFIdR-35 Important The software supports field reporting access security at the function level. Comply LFIdR-36 Mandatory Incomplete reports can be completed on any other device that has the field basec reporting software installed. Comply LFIdR-37 Mandatory The software sup orts narrative text entry with spell checker. Comply LFIdR-38 Mandatory The software has automatics ell check. Comply LFIdR-39 Important An authorized user can enable and disable automatic spell check by command. Comply LFIdR-40 Important The software is table-driven. Comply LFIdR-41 Mandatory All field reporting drop down lists utilize common data with for common fields it other RMS modules and do not require separate entry Comply LFIdR-42 Mandatory All field reporting drop down lists remain in sync with common data lists throughOL the application. Comply LFIdR-43 Important The mere process supports merging one record at a time. Comply LFIdR-44 Important The system automatically populate the fields in the RMS database during the mere process. Comply LFIdR-45 Important The system provides the ability to enter and complete accident diagrams. Comply Any drawing can be attached LFIdR-46 Important Accident diagrams are accessible from the Field Reporting module and from RMS. Comply LFIdR-47 Important An authorized user can configure default values and text that is available based on any report field. Comply LFIdR-48 Mandatory The system supports agency -defined data entry screens for all field reports. Comply LFIdR-49 Mandatory The system supports multiple report types for each incident allowing separatE screens forspecific report types. Partial Comply or Alernative We provide narrative templates that are automatically populat LFIdR-50 Mandatory The system supports text cut -and -paste between sections of a report. Comply LFIdR-51 Mandatory The system supports text cut -and -paste between sections of different reports. Comply LFIdR-52 Mandatory The system supports text cut -and -paste between modules of the application. Comply LFIdR-53 Important The system allows a user to create a new report based on the data of an existing report. This would copy the applicable data out of one report and into another. Comply Data from any other report/application can be used to populat LFIdR-54 Important The s stem is ca able of in -vehicle printing. Comply LFIdR-55 Important The system allows the entry notations on every form and field as needed. Com LFIdR-56 m ortant The system supports touch screen functionality. Com LFIdR-57 m ortant The system allows the definition of business rules on any form. Does Not Comply These are defined by user community consensus. Page 36 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 LFIdR-58 Important The system the use of client installed forms. Comply LFIdR-59 Important The system the use of Web -based forms. Comply The system supports forms incorporating dynamic data entry user interface. Foi LFIdR-60 Important example, data entered in field of a form with a certain value will make other fields Comply of that form mandatory entry fields. LFIdR-61 Mandatory The software allows for a report to be transmitted to a supervisor and back to Comply individual for review and editing over the wireless network LFIdR-62 Important The software supports encryption during all processes both on the local client anc Comply over the wireless network. LFIdR-63 Important Any form that is built or scanned into the field reporting software is able to prin Comply with the appropriate data. Page 37 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Page 38 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Page 39 of 40 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 IL.-acial RofilinThe system is capable of capturing all the necessary data to complete the Texas racial rofilin re ort as follows: rt-01 Mandatory The system is capable of submitting a report electronically to the Texas Commission on Law Enforcement Comply RacPrf-02 Mandatory The user agency can add customizable fields Does Not Comply ICS maintains govt compliance for all of our agencies. RacPrf-03 Ira ortant Sex/Gender Selectable from drop down list Comply RacPrf-04 Important Race/Ethnicity Selectable from drop down list Comply RacPrf-05 Important Race or ethnicity known prior to stop Yes/No Comply RacPrf-06 Important Reason for stop Selectable from drop down list Comply RacPrf-07 Important Address or approx. location of the traffic stop (Selectable from drop down list) Comply RacPrf-08 Important Was a search conducted? Yes/No Comply RacPrf-09 Important Reason for search Selectable from drop down list Comply RacPrf-10 Important Was contraband discovered? Yes/No Comply RacPrf-11 Important Description of contraband Selectable from drop down list Comply RacPrf-12 Important Result of the stop Selectable from drop down list Comply RacPrf-13 Important Arrest was based upon Selectable from drop down list Comply RacPrf-14 Important Officer used physical force that resulted in bodily injury Yes/No Comply DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-5 The following thirty-nine (39) pages contain the ICS response for City of Denton Fire RMS Specifications. (Ii,ccs COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Fire RIMS General Requirements FRMS-1 Highly Advantageous The System section of the CAD Functional Specifications applies to all I Does Not Comply ER cannot control CAD functionality. ER can receive data from aiDiDlications and modules including Fire RM. CAD via web -services or flat file parser. FRMS-2 Highly Advantageous The Common tabs in the CAD Main Functional Specifications applies to all Does Not Comply ER cannot control CAD functionality. ER can receive data from a lications and modules including Fire RM. CAD via web -services or flat file parser. Security FRMS-3 Highly Advantageous All requirements outlined in the System and General tabs (within the CAC Does Not Comply ER cannot control CAD functionality. ER can receive data from functional matrix) must apply to the FIRMS packaqE CAD via web -services or flat file parser. Once a report has been finalized and approved by the appropriate level FRMS-4 Highly Advantageous supervisor, edit access to the report is locked out without the intervention of an Comply authorized user FRMS-5 Highly Advantageous The system provides a method, including full audit trail information, to re -open e Comply report for changes FRMS-6 Highly Advantageous The ability to restrict access to individual records related to persons and activities Comply can be performed by an authorized uses FRMS-7 Highly Advantageous All modules are compliant with HIPAA standards where applicable Comply FRMS-8 Highly Advantageous g y g The Fire RMS is tightly integrated with the proposed CAD system g y g p p y ComplyThrough ourAPI, Web -Services and Flat File Parser, numerous options are available for CAD integration FRMS-9 Highly Advantageous g y g The Fire RMS is tightly integrated with the proposed Mobile Data system g y g p p y ComplyThrough ourAPI, integration with Mobile Data systems should not be issue. Basic Capabilities FRMS-10 Hi hl Advantageous FIRMS records fully integrate with the CAD software Comply FRMS-11 Highly Advantageous All CAD data fields are available / accessible from the FIRMS Comply Through ourAPI, Web -Services and Flat File Parser, numerous options are available for CAD integration FRMS-12 Highly Advantageous The system provides full integration including automatic, seamless transfer of Comply Through ourAPI, Web -Services and Flat File Parser, numerous critical information between CAD mobile computing and FIRMS options are available for CAD integration The system provides integration with CCG's FASTER fleet management software Though no current integration with this company exists, FRMS-13 Highly Advantageous Does Not Comply Emergency Reporting does have API Hooks built into its system modules that will allow this vendor to develop an integration. The system provides integration with the ATF Bomb Arson Tracking System Though no current integration with this company exists, FRMS-14 Highly Advantageous (BATS) Does Not Comply Emergency Reporting does have API Hooks built into its modules that will allow this vendor to develop an integration. The system provides integration with SunGard Public Sectors ( formerly CRW) Though no current integration with this company exists, FRMS-15 Highly Advantageous TRAKiT software Does Not Comply Emergency Reporting does have API Hooks built into its modules that will allow this vendor to develop an integration. FRMS-16 Highly Advantageous An authorized user is able to generate hard -copy incident report Comply The triggers that set fire incident data transfer from CAD to FIRMS are definable This is a CAD function, an not FIRMS function. ER does accept FRMS-17 Highly Advantageous by Comply data sent in this manner from ICS through a Web Services Direct the agency This is a CAD function, an not FIRMS function. ER does accept FRMS-18 Highly Advantageous The data transferto the FIRMS system can occur on unit dispatch Comply data sent in this manner from ICS through a Web Services Direct The data transfer to the FIRMS system can be configured to transfer data upon This is a CAD function, an not FIRMS function. ER does accept FRMS-19 Highly Advantageous each occurrence of a unit clearing the event Comply data sent in this manner from ICS through a Web Services Direct The data transfer to the FIRMS system can be configured to transfer data upon This is a CAD function, an not FIRMS function. ER does accept FRMS-20 Highly Advantageous the closure of an event Comply data sent in this manner from ICS through a Web Services Direct The data transfer to the FIRMS system for a specific agency can be configured to This is a CAD function, an not FIRMS function. ER does accept FRMS-21 Highly Advantageous occur upon the last unit from a specific agency clearing the event Comply data sent in this manner from ICS through a Web Services Direct connection on a piecemeal basis. The data transfer to the FIRMS system can be configured to occur on user definec This is a CAD function, an not FIRMS function. ER does accept FRMS-22 Highly Advantageous triggers (e.g. unit status changes) Comply data sent in this manner from ICS through a Web Services Direct The data transfer to the FIRMS system will occur on unit status changes, to include but not limited to: This is a CAD function, an not FIRMS function. ER does accept FRMS-23 Highly Advantageous Unit Dispatch Comply data sent in this manner from ICS through a Web Services Direct This is a CAD function, an not FIRMS function. ER does accept FRMS-24 Highly Advantageous Unit On -scene Comply data sent in this manner from ICS through a Web Services Direct This is a CAD function, an not FIRMS function. ER does accept FRMS-25 Highly Advantageous Unit clear from call Comply data sent in this manner from ICS through a Web Services Direct This is a CAD function, an not FIRMS function. ER does accept FRMS-26 Highly Advantageous Unit available in Quarters Comply data sent in this manner from ICS through a Web Services Direct This is a CAD function, an not FIRMS function. ER does accept FRMS-27 Highly Advantageous Event Closed Comply data sent in this manner from ICS through a Web Services Direct The system supports, at a minimum, the capture 1 transfer from CAD of the following data elements for each CAD event: FRMS-28 Hi hly Advantageous Event number Comply FRMS-29 Highly Advantageous Report number Comply FRMS-30 Highly Advantageous Event location Comply FRMS-31 Highly Advantageous Update Locations Comply FRMS-32 Highly Advantageous Event type and sub -type - initial Partially Comply or NFIRS Specification only asks forfinal disposition. Custom fields Alternative could be used to document initial type locally. FRMS-33 Highly Advantageous Event type -final Comply FRMS-34 Highly Advantageous Caller location Comply FRMS-35 Highly Advantageous Caller name Comply FRMS-36 Highly Advantageous Alternate call back number Comply FRMS-37 Highly Advantageous Event priority. Comply FRMS-38 Highly Advantageous Call Back field (date and time) Comply FRMS-39 Highly Advantageous Free -form text fields Comply FRMS-40 Highly Advantageous Disposition (unlimited) Partially Comply or NFIRS Specification does not include a disposition field. Multiple Alternative narratives can be entered with unlimited text entry allowed. FRMS-41 Highly Advantageous Time call received Comply FRMS-42 I Highly Advantageous Time dispatched Comply Page 1 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 FRMS-43 Highly Advantageous Time first unit responded Comply FRMS-44 Highly Advantageous Time first unit arrived Comply FRMS-45 Highly Advantageous Time first unit cleared Comply FRMS-46 Highly Advantageous Time last unit cleared Comply FRMS-47 Highly Advantageous X,Y Coordinate Comply X, Y must be converted to Lat/Lon prior to export to FIRMS. Incident Lat/Lon is available in the FIRMS. All CAD NFIRS required data elements, including, but not limited to FRMS-48 Highly Advantageous Units comply FRMS-49 Highly Advantageous Times Comply FRMS-50 Highly Advantageous Pe rsonnelassigned Comply FRMS-51 Highly Advantageous Alarm Level Comply FRMS-52 Highly Advantageous Fire Reporting District Comply The system supports, at a minimum, the capture 1 transfer from CAD of the following data elements for each unit logged on during a dayishift: FRMS-53 Highly Advantageous Unit ID Comply FRMS-54 Highly Advantageous Vehicle ID Comply FRMS-55 Highly Advantageous MDD log in times Partially Comply or Typically a CAD Mobile function. If using ERS on MDC, audit Alternative tracking will show when a user logs in and logs out. FRMS-56 Highly Advantageous MDD log out times Partially Comply or Typically a CAD Mobile function. If using ERS on MDC, audit Alternative tracking will show when a user logs in and logs out. FRMS-57 Highly Advantageous Personnel assigned Comply FRMS-58 Highly Advanta eous All unit times Comply FRMS-59 Highly Advantageous Radio alias ID Partially Comply or The FIRMS can do unit alias. Radio alias is typically a CAD Alternative function. The system supports, at a minimum the capture 1 transfer from CAD of the following data elements for each event to which the unit was assigned: FRMS-60 Hi hl Advantageous Time dispatched Comply FRMS-61 Highly Advantageous Time acknowledged Does Not Comply Typically a CAD function, not a NFIRS requirement. FRMS-62 Highly Advantageous Time enroute Comply FRMS-63 Highly Advantageous Time arrived Comply FRMS-64 Highly Advantageous User defined milestones (e.g., turnout, staging, fire under control, fire knockec Does Not Comply Only NFIRS required milestones, not user defined. down rescue complete, CPR intubation etc.' FRMS-65 Highly Advantageous Time departed on transport Comply FRMS-66 HighlyAdvanta eous Time arrived from transport Com FRMS-67 Highly Advanta eous Time available Com FRMS-68 Highly Advantageous Time cleared Comply Remote Access: FRMS-69 Highly Advantageous The system supports a browser -based interface from any off site location Comply FRMS-70 Highly Advantageous The browser based interface will function from any off -site location with Comply Internet access FRMS-71 Highly Advantageous The system shall provide the same level of user -associated security through Comply the web interfaces as with local client to on=. FIRMS Reporting Requirements: FRMS-72 Highly Advantageous The module must be fully integrated with FIRMS application and all optiona Comply modules FRMS-73 Highly Advantageous The system has the ability to re -direct a print job to another printer when the Comply primary printer is inoperative Ability when printing (or printing to file reports to: FRMS-74 Highly Advantageous Determine length of report prior to printing Comply FRMS-75 Highly Advantageous Select printer Comply FRMS-76 Highly Advantageous Specify number of copies Comply FRMS-77 Highly Advantageous Specify a e ranges and multiple pages Comply FRMS-78 Highly Advantageous Print to any networked printer Comply FRMS-79 Highly Advantageous Ability to preview reports on your monitor before or in lieu of printing Comply Ability to track the following information after a report isprinted: FRMS-80 Highly Advantageous User ID Comply Partially Comply or ER can tell when a report is printed and who printed it, not FRMS-81 Highly Advantageous Destination of report printed (e.g., user, fire station, insurance company, etc.) Alternative necessarily where the report was printed. As a SaaS model, Ability to do "screen capture" of the entire screen or sub -windows within a screen, As a SaaS product, normal browser abilities are avaible. If the FRMS-82 Highly Advantageous and save the capture to a file or send it to a printer Comply browser can send to printer, it is available. ER can store any file FRMS-83 Highly Advantageous Ability to include department logos, addresses, and telephone numbers on printec Comply reports and forms FRMS-84 Highly Advantageous Ability to attach any image data to reports and forms Comply Images/Files can be attached to records within all areas of the system, includinci an aciency library. FRMS-85 Highly Advantageous Ability to schedule and automatically generate daily, weekly, monthly, annually Does Not Comply ER has no automated generation of reports. ER does not offer and user -defined reports Ad -hoc reporting. FRMS-86 Highly Advantageous Ability to print a single record, such as a fire incident record (i.e., FIRS Report) of Comply pre -plan record FRMS-87 Highly Advantageous Ability to generate multiple standard reports per module to facilitate statistica Comply analysis Ability to access certain data with off -the -shelf programs, such as Excel, Seagate Partially Comply or ER can export to Excel, built in. Through our API, other off the FRMS-88 Highly Advantageous Crystal Reports, and ODBC as authorized. Alternative shelf products can consume data. ODBC access to the Partially Comply or Not available atthis time, more information is needed from the FRMS-89 Highly Advantageous An authorized user is able to print all code tables agency as to the goal of the report. Some modules in the FIRMSAlternative do allow for codes to be or nted Partially Comply or Ad -hoc reporting is not available. Most of the 600+available FRMS-90 Highly Advantageous An authorized user can generate any reports using a report wizard Alternative reports do have frontend query orfilter options available to customize the results. FRMS-91 Highly Advantageous The system allows the generation of ad hoc reports Does Not Comply Ad -hoc reporting is not available. FRMS-92 Highly Advantageous The system allows data to be sorted based on any field of the report Comply Every report in the system, the data may be exported to Excel. At that point, the data may be sorted on any field. FRMS-93 Highly Advantageous The system allows report data to be exported in ASCII, delimited format Does Not Comply Excel or CSV (Text format) only. FRMS-94 Highly Advantageous The system allows a report to be converted to PDF format Comply ER has Google Map integration is available for typical fire FRMS-95 Highly Advantageous The system allows report data to be exported to a GIS / mapping module Comply department use. Through our API, integration with external CAD/GIS is available. The system provides a report wizard that guides users through the steps of Partially Comply or Ad -hoc reporting is not available. Most of the 600+available FRMS-96 Highly Advantageous generating reports Alternative reports do have frontend query orfilter options available to customize the results. Page 2 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Authorized users can run a query on every field in the FIRMS software to generat FRMS-97 Highly Advantageous reports, including aggregate reporting(e.g� average score on exam, average Does Not Comp y Queries are not available. Report data can be saved as Excel number of persorm I participating in training etc. files. API could be used to query data as required. FRMS-98 Highly Advantageous g y g An user can access an saved query when the appropriate securit is provided y y q y y p Does Not Comply p y Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. Users without specific security authorization can only access queries they have Queries are not available. Report data can be saved as Excel FRMS-99 Highly Advantageous Does Not Comply files. API could be used to query data as required. Roles and created Once data is extracted from a query, the user is able to: FRMS-100 Highly Advantageous Save and Edit the query at a later date Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. FRMS-101 Highly Advantageous Export to supported formats (e.g., Excel, XML, CSV, PDF text) Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. FRMS-102 Highly Advantageous Plot data on a map Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. FRMS-103 Highly Advantageous Generate and Print the final report Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. FRMS-104 Highly Advantageous Users can only query data they are authorized to view within the system Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. The system allows users to customize the following report elements: FRMS-105 Highly Advantageous Font Does Not Comply As a SaaS product, normal browser abilities are avaible. If the browser allows it it can be done. FRMS-106 Highly Advantageous Color Does Not Comply As a SaaS product, normal browser abilities are avaible. If the browser allows it it can be done. FRMS-107 Highly Advantageous Alignment Does Not Comply As a SaaS product, normal browser abilities are avaible. If the browser allows it it can be done. FRMS-108 Highly Advantageous Titles and Subtitles Partially Comply or Fixed Titles and Subtitles on Reports. Agency name does Alternative a ear. FRMS-109 Highly Advantageous Graphics (e.g., agency logo) Comply System Admin Only FRMS-110 Highly Advantageous The system supports electronic transfer of reports. Partially Comply or As a SaaS product, all reports reside in the cloud, transfer of Alternative reports is not needed. The system provides customizable pull -down menus that allow users to select Partially Comply or Ad -hoc reporting is not available. Most of the 600+available FRMS-111 Highly Advantageous data Alter reports do have frontend query orfilter options available to to query native custom ze the results Department Stations, Hydrants and Occupancy Records can Partially Comply or be visualized through Google Mapping integration. Incident FRMS-112 Highly Advantageous The software supports pin -mapping Alternative responses are visualized through Heat Map with Google IMaipiping integration Reporting allows for the creation of graphic data representations including, but not limited to: Partially Comply or The Reports module contains pre -defined reports to extract and FRMS-113 Highly Advantageous Pie charts Alternative analyze departmental data. Genemted Reports display tabular and when . Its Partially Comply or The Reports module contains pre -defined reports to extract and FRMS-114 Highly Advantageous Bar charts Alternative analyze departmental data. Generated Reports display tabular results and when Doss ble araphs such as bar or D e chart FRMS-115 Highly Advantageous Hot spots Comply ER has Google Map integration includes Heat Map capabilities for incidents. FRMS-116 1 Highly Advantageous I Scatter diagrams I Does Not Comply The system allows users to specify information such as, but not limited to, the following: FRMS-117 Hi hly Advantageous Date and date ranges Comply FRMS-118 Highly Advantageous Time and time ranges Comply FRMS-119 Highly Advantageous FDIDs Comply FRMS-120 Highly Advantageous Stations Comply FRMS-121 Highly Advantageous Incident types Comply Available mapping layers include incidents (heat map), FRMS-122 Highly Advantageous Any mapping layer Partially Comply or Stations, Hydrants and Occupancies. All presented on a Alternative street or satellite view on Google Maps. FRMS-123 Highly Advantageous Subdivisions comply FRMS-124 Highly Advantageous Units Comply FRMS-125 Highly Advantageous The system has the ability to name and save a query Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. FRMS-126 Highly Advantageous The system has the ability to access a saved query Does Not Comply Queries are not available. Report data can be saved as Excel files. API could be used to query data as required. Testing Software Updates and Patches As a SaaS system, all updates to the software are provided The FIRMS can test all vendor -provided updates and patches prior to Partially Comply or to all ER customers simultaneously. Updates are rigorously FRMS-127 Highly Advantageous implementation on the live system. Alternative tested on ER's Staging Environment prior to implementation into live system. Individual customers are not provided with local testina caipabilities. As a SaaS system, all updates to the software are provided FRMS-128 Highly Advantageous All patches and updates will be implemented and evaluated on the test system Partially Comply or to all ER customers simultaneously. Updates are rigorously prior to installation on the production system. Alternative tested on ER's Staging Environment prior to implementation into live system. Individual customers are not provided with As a SaaS system, all updates to the software are provided Testing updates and patches do not impact the live system. Testing can operate Partially Comply or to all ER customers simultaneously. Updates are rigorously FRMS-129 Highly Advantageous concurrently with the live system without system degradation. Alternative tested on ER's Staging Environment prior to implementation into live system. Individual customers are not provided with local testin ca abilities. FRMS-130 Highly Advantageous The testing system can be physically separate from the live system. a is y Comply or s a as sys em, a up a es o e so are are prove e As a SaaS system, all updates to the software are provided FRMS-131 Highly Advantageous The selection of a workstation working with either the live ortest system is Partially Comply or to all ER customers simultaneously. Updates are rigorously performed at the workstation. Alternative tested on ER's Staging Environment prior to implementation into live system. Individual customers are not provided with ocal testina caipabilities. As a SaaS system, all updates to the software are provided The testing system can be updated and restarted without impacting the live Partially Comply or to all ER customers simultaneously. Updates are rigorously FRMS-132 Highly Advantageous system. Alternative tested on ER's Staging Environment prior to implementation into live system. Individual customers are not provided with local testing ca abilities. Training FRMS-133 Highly Advanta eous The system used for training is equivalent to the lives stem. Comply FRMS-134 Highly Advantageous The vendor will provide system operation training to all agency system operators. Comply Page 3 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 FRMS-135 Highly Advantageous The vendor will provide system administration training to agency -defined systerr Comply administrators. FRMS-136 Highly Advantageous The vendor will provide train -the -trainer training to agency -defined personne Comply desi Hated ass stem trainers. FRMS-137 Highly Advantageous Operating the training system does not impact the live system. Comply FRMS-138 Highly Advantageous The training system can operate concurrently with the live system without systerr Comply es onse de radation. FRMS-139 Highly Advantageous The selection of a workstation working with either the live ortraining system i=. Comply performed at the workstation. FRMS-140 Highly Advantageous The workstation can be switched between the training and live system withou Comply impacting the lives stem. FRMS-141 Highly Advantageous The vendor provides web -based system and component training. Comply FRMS-142 Highly Advantageous The vendor provides video -based system and component training. Comply FRMS-143 Highly Advantageous Training documentation will be provided by the vendor. Comply FRMS-144 Highly Advantageous Training documentation will be provided in hard copy and electronic format. Comply Emergency Reporting can provide training documentation FRMS-145 Highly Advantageous The training documentation provided by the vendor can be edited/customized by Partially Comply or pertinent to class materials when on -site. Electronic copies the agency. Alternative of this can be edited by agency. Posted training on ER's support site are not agency specific. The training system stays current with the versions of all components of the live Comply or The training and live environments will be identical in function FRMS-146 Highly Advantageous g y g system to stayin sync. The agency is able to synchronize the live and trainingPartially y y g y y Alternative however data synchronization between the two accounts is y systems. not available. FRMS-147 Highly Advantageous The agency can clear all incidents from training databases and reset the incident Comply Incidents must be manually deleted individually to accomplis and case numbering sequences for the training system Ithis. FRMS-148 Highly Advantageous The training system can be updated and restarted without impacting the live Comply system. Page 4 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Station Activi Log FRpt-1 Highly Advantageous The system provides a station activity log for personnel to record activities performed at station while on -duty with free -text narrative and activity types selected from drop -down / pick list table Comply FRpt-2 Highly Advantageous The system provides the ability to create user defined activity types (e.g. tours fundraising, general station maintenance' Comply The station activity log contains the following fields, at a minimum: FR t-3 Highly Advantageous 11 ersonnel comply FR t-4 Highly Advanta eous Activity Type comply FR t-5 Highly Advanta eous Hours Com FR t-6 Highly Advantageous Narrative free text Comp FR t-7 Highly Advantageous User Defined Fields Comply FR t-8 Highly Advanta eous IThe system allows an authorized user to identify groups of personnel I Comply FR t-9 Highly Advantageous lAbility to assign groups to station activities Comply Station activity log interfaces with: FR t-10 Hi hly Advantageous Training Comply FRpt-11 Highly Advantageous Equipment maintenance scheduling Partially Comply or Alternative not Users home screen displays scheduled maintenance items, Station Activity Log. FRpt-12 Highly Advantageous Inspections Comply FR t-13 Highly Advantageous Hydrant inspections Comply FRpt-14 Highly Advantageous CAD incidents / events Comply FR t-15 p Highly Advantageous g y g Surveys businesses, buildings, residences y( g Partially Comply or Alternative When surveys are documented as inspection types. y p yp EEL! 6 Highly Advantageous Inspections e. . residential, businesses Comply FR t-17 Highly Advantageous LOSAP module Comply FRpt-18 Highly Advantageous The ability to access any of the interfaced activities referenced above (hyperlink, double-click Comply Should include drop -down 1 pick list selection for: FR t-19 Highly Advantageous Personnel ID Comply t-2 FR 0 Highly Advanta eous Activity type Comply Page 5 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Fire Personnel and Training General Requirements PT-1 Highly Advantageous An authorized user can query training schedules based on a user -defined date ran e for an individual Comply PT-2 Highly Advantageous An authorized user can query training schedules based on a user -defined date range fora group Comply PT-3 Highly Advantageous An authorized user is able to view individual training records remotel, Comply PT-4 Highly Advantageous An authorized users can scan and attach images (e.g. certificates, photographs other di ital files) to individual's personnel recorc Comply PT-5 Highly Advantageous The system will send automatic alerts/reports on pending certification expirations via e-mail Partially Comply or Alternative Internal Alerts via System Notifications PT-6 Highly Advantageous The system will record an unlimited number of certifications per person Comply PT-7 Highly Advantageous The system will record unlimited types of certifications per person Comply PT-8 Highly Advantageous The system will track unlimited number of courses taken per persoi Comply PT-9 Highly Advantageous The system will track unlimited types of courses taken per persoi Comply PT-10 Highly Advantageous The system is able to attach any PC -based file (i.e. JPEG, scanned document, PDF, etc.) to each course or certification being tracked within a person's training record Comply PT-11 Highly Advantageous The system will record an unlimited number of skills per person Partially Comply or Alternative Skills are not tracked in same manner as Certifications with award and expiration dates. Can be added as a Certification Category. PT-12 Highly Advantageous The system will record an unlimited types of skills per person Partially Comply or Alternative Skills are not tracked in same manner as Certifications with award and expiration dates. Can be added as a Certification Cate or . PT-13 Highly Advantageous The system will record an unlimited number of licenses per person PT-14 Highly Advantageous The system will record an unlimited types of licenses per person Partially Comply or Alternative Licenses are not tracked in same manner as Certifications with award and expiration dates. Can be added as a Certification Category. PT-15 Highly Advantageous An authorized user is able to restrict the types of data available for display by .security Comply The types of data available for display by security includes, but not limited to: PT-16 Hi hly Advantageous Social Security number Comply PT-17 Highly Advantageous Disciplinary records Comply PT-18 Highly Advantageous Attached images and files Partially Comply or Alternative Personnel pictures and files related to Certifications may be stored in ER and are visible only to Administrative Staff. PT-19 Highly Advantageous Evaluation records / results Partially Comply or Alternative Personnel evaluation tools are limited within ER to general notes. PT-20 Highly Advantageous I The system will allow a user to update certain fields in their personnel file Does Not Comply Onlhay members with administrative rights are allowed to cn a personnel records. The system is capable of generating reports for individuals using the following certification relatedparameters: PT-21 Highly Advanta eous Individuals that are certified comply PT-22 Highly Advantageous Individuals that are uncertifiec Does Not Com PT-23 Highly Advantageous I Individuals that are due for certificatior Comply PT-24 Highly Advantageous I Individuals that are overdue for certification Comply PT-25 Highly Advantageous An authorized user is able to input multiple employee activity records per screer to speed data entry Partially Comply or Alternative For Incidents, Events and Training records this is compliant. Not in Personnel Records. PT-26 Highly Advantageous The system displays an individual's training histon Comply PT-27 Highly Advantageous The system is able to show only active personnel from the list of personnel for an field that requires the entry of staff / personnel (i.e. reporting officer field, etc.) Partially Comply or Alternative Available for Shift, Division, Rank, Station, PT-28 Highly Advantageous The system will print complete employee history record. Partially Comply or Alternative Not through one, singular report but can be accomplished with multiple reports. PT-29 Highly Advantageous The system is capable of generating reports for individuals that are members of multiple aencies including both career and volunteer staff. Comply If the personnel are entered in the account OR via Agency Friends Personnel Records Personnel Demo ra hic Information PT-30 Highly Advantageous The system tracks all personnel information for agency / EMS Department staff. Comply Personnel demographic information tracked, at a minimum, includes: PT-31 Hi hly Advantageous Name - Last Comply PT-32 Highly Advantageous Name - First Comply PT-33 Highly Advantageous Name - Middle Comply PT-34 Highly Advantageous Suffix Sr Jr II etc. Comply Often entered with Last Name field PT-35 Highly Advantageous Former Name Does Not Comply PT-36 Highly Advantageous Social Security Number for Benefits Processing Partially Comply or Alternative SSN Field available - Not used for benefits processing PT-37 Highly Advantageous EIN Number Comply PT-38 Highly Advantageous Telestaff Number Comply PT-39 Highly Advantageous Home Address Comply PT-40 Highly Advantageous Home City Comply PT-41 Highly Advantageous Home State Comply PT-42 Highly Advantageous Home Zip code Comply PT-43 Highly Advantageous Home County Does Not Comply PT-44 Highly Advantageous Mailing Address ompy PT-45 Highly Advanta eou an C COMIDIV PT-46 Highly Advantageous Mailin Sia Comply PT-47 Highly Advantageous I Mailing Zip code Comply Phone Numbers: PT-48 Hi hl Advanta eous Daytime Telephone Number Comply PT-49 Highly Advantageous Night Time Telephone Numbei Comply PT-50 Highly Advantageous Home Telephone Number Comply PT-51 Highly Advantageous Mobile Phone Number Comply PT-52 Highly Advantageous Pager Phone Number Comply PT-53 Highly Advantageous Other Phone Number Comply PT-54 Highly Advantageous Email Address Comply PT-55 Highly Advanta eous Secoadar Email Address Com PT-56 Hi hl Advanta eous Date of Birth Comply Page 6 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 PT-57 Hi hl Advantageous Date of Death Does Not Comply PT-58 Highly Advantageous Gender Comply PT-59 Highly Advantageous Race Comply PT-60 Highly Advantageous Ethnicity Comply PT-61 Highly Advantageous Marital Status Comply Relationship field in Emergency Contact Info PT-62 Highly Advantageous Physical descriptors Does Not Comply PT-63 Highly Advantageous Clothing sizes e.g., shoes ants shirthat etc. Comply Assigned eui mentdescriptions PT-64 Highly Advanta eous MemberOccu ation Com PT-65 Hiqhly Advanta eous Member Em to er Com PT-66 Hiqhly Advantageous Member Second Employer Does Not Comply Personnel Assi nment to A encies PT-67 Highly Advantageous The system has the ability for personnel to be members of multiple agencies. Does Not Comply PT-68 Highly Advantageous lAbility to relate personnel records to multiple FDID or agencies Does Not Comply The system must be capable of collecting, storing and maintaining, at a minimum, the following information related to personnel assignment to agency: PT-69 Hi hl Advanta eous Agency FDID Comply PT-70 Highly Advantageous Agency Number Comply FDID is the agency number PT-71 Highly Advantageous Date hired Comply PT-72 Highly Advantageous Physical Taken es / no Comply PT-73 Highly Advantageous Date Physical Taken Comply PT-74 Highly Advantageous Medical examination information (record of when, type, and expiration)(e.g., breathina aipiparatus medical driver's license medical). Comply Certifications PT-75 Highly Advantageous Rank/ iobtitle Comply PT-76 Hiqhly Advantageous Current assignment -location Comply PT-77 Highly Advantageous Current assignment -shill Comply PT-78 Highly Advantageous Temporary assignment date Does Not Comply PT-79 Highly Advantageous Temporary assignment expiration date Does Not Comply PT-80 Highly Advantageous Personnel Assignment status_ Comply PT-81 Highly Advantageous Seniority ranking Partially Comply or Alternative Available via Reports 677, 688, 689, 1221, 1400 PT-82 Highly Advantageous Promotion / reclassification date Comply PT-83 Highly Advantageous Probation end date Comply PT-84 Highly Advantageous Last evaluation date Comply Can be configured via certifications PT-85 Highly Advantageous Next evaluation date Comply Can be configured via certifications PT-86 Highly Advantageous Name ID of supervisor Does Not Comply PT-87 Highly Advantageous Reporting Supervisor position i.e. Rescue Chief Fire Chief Does Not Comply PT-88 Highly Advantageous Performance evaluation results (should retain results for all reviews, with date and time starnipsand name and ID of su ervisor Comply Via Notes Tab in Personnel PT-89 Highly Advantageous Education (including prior to beginning at agency, plus updates from training records Comply PT-90 Highly Advantageous Certifications cross referenced from Training records` Comply Certifications can be auto -generated from JPRs PT-91 Highly Advantageous Certifications expiration date Comply PT-92 Highly Advantageous Licenses Comply PT-93 Highly Advantageous Licenses expiration date Comply PT-94 Highly Advantageous CEUs Comply Via Training Codes and/or Standards PT-95 Highly Advantageous Special skills Comply PT-96 Highly Advantageous Issued equipment unlimited' Comply PT-97 Highly Advantageous Career/ promotion historV Comply PT-98 Highly Advantageous Disciplinary records Comply PT-99 Highly Advantageous Qualifications for "acting" status_ Comply Via Certifications PT-100 Hiqhly Advantageous Incentive qualification field user defined field' Does Not Comply PT-101 Highly Advantageous I Personnel separation date from a enc Com PT-102 Highly Advantageous Reason for personnel separation (e.g. resigned, retired, terminated, quit) Comply Via Notes Tab in Personnel Personnel Health and Safety Information PT-103 Highly Advanta eous The system has the ability to track health and safety records for personnE Does Not CompIv PT-104 Highly Advantageous Ability to attach window type files Does Not Comply PT-105 Highly Advantageous lAbility to attach multiple injury case numbers to an individue Does Not Comply The system must be capable of collecting, storing and maintaining, at a minimum, the following information related Personnel Health and Safety information: PT-106 Hi hly Advantageous Member ID Comply PT-107 Highly Advantageous Date Immunization Series Com Ietec Does Not Comply PT-108 Highly Advantageous Immunization Series Records on File Y / N` Does Not Comply PT-109 Highly Advantageous Injury / Exposure Case Number Does Not Comply PT-110 Highly Advantageous Date of Injury/ Exposure Comply PT-111 Highly Advantageous Time of Injury/ Exposure Comply PT-112 Highly Advantageous Injury/ Exposure TyPE Comply PT-113 Highly Advantageous In ur / Exposure Descri tior Comply PT-114 Highly Advantageous Injury/ Exposure Report submitted / N Comply PT-115 Highly Advantageous Injury/ Exposure Narrative Comply PT-116 Highly Advantageous Physical Results on File Y / N Does Not Comply PT-117 Highly Advantageous Date of Last Physical Comply PT-118 Highly Advantageous Result of Physical Pass Fail Interim' Comply PT-119 Highly Advantageous Type of Physical NFPA FF EMS other Comply PT-120 Highly Advantageous Emergency Contact Information Comply Personnel Qualifications Information PT-121 Hiqhly Advantageous IThe system has the ability to track personnel qualifications comply Personnel qualifications records at a minimum includes: PT-122 Hi hl Advanta eous Member ID Comply PT-123 Highly Advantageous Qualification /Certification Title Comply PT-124 Highly Advantageous Qualification / Certification Date Achieved Comply PT-125 Highly Advantageous Qualification / Certification Date Expires Comply PT-126 Highly Advantageous Qualification / Certification for Job Title FF1 EMS etc.' Comply PT-127 Highly Advantageous Present Station Rank Comply PT-128 Highly Advantageous Highest Station Rank Recorded Does Not Comply Personnel Gear Inventory PT-129 Hiqhly Advantageous IThe system has the ability to track gear inventory assigned to personne comply Personnel Gear Inventory records, at a minimum, includes: PT-130 Highly Advantageous Item Number Com PT-131 Hiqhlv Advanta eous Item Serial Number Comply PT-132 Highly Advantageous I Item Description Comply PT-133 Highly Advantageous I Date Purchased Comply Page 7 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 PT-134 Hi hl Advantageous Date Issued Comply PT-135 Highly Advantageous Issued to Member Comply PT-136 Highly Advantageous Date Returned Comply Can be documented for each piece of equipment, but not a se arate field PT-137 Highly Advantageous Date Destroyed Comply Can be documented for each piece of equipment, but not a se arate field PT-138 Highly Advantageous Date Sold Comply Can be documented for each piece of equipment, but not a se arate field PT-139 Highly Advantageous Date Lost Comply Can be documented for each piece of equipment, but not a separate field PT-140 Highly Advantageous Expiration Date Comply Personnel Leave of Absence PT-141 Highly Advantageous IThe system has the ability to track leave of absence from an a enc Comply PT-142 Highly Advantageous Ability to alert an administrator and user that a user should be returning off leave Does Not Comply Leave of Absence information to be tracked, at a minimum, includes: PT-143 Highly Advantageous A enc FDID Comply PT-144 Highly Advantageous Agency number comply PT-145 Highly Advanta eous Start of leave of absence Comply PT-146 Highly Advanta eous End of leave of absence COMIDIV PT-147 Highly Advantageous Reason for leave of absence Comply PT-148 Highly Advantageous Ability to add multiple records for leave of absence informatior Does Not Comply Reports PT-149 Highly Advantageous An authorized user is able to view and print list of upcoming, completed, or pas' due erformance reviews for a specified period Comply Via Cetifications PT-150 Highly Advantageous The system displays and prints a summary report of individual instructor hours b� class for a user -defined date range Comply PT-151 Highly Advantageous The system displays and prints a summary report of individual instructor hours b� class type for a user -defined date range Comply PT-152 Highly Advantageous The system displays and prints the personnel that are currently scheduled foi classes Comply PT-153 Highly Advantageous The system displays and prints the personnel that have comple=T trainin Comply PT-154 Highly Advantageous IThe system will have the ability to display and print class roster. Comply The abilityto create station -specific reports on personnel to include: PT-155 Highly Advantageous I Members by Station I Comply PT-156 Highly Advantageous I Members by len th of service comply PT-157 Highly Advanta eous Members b assi ned a enc Comply PT-158 Highly Advantageous Members b class assi nmenl I Does Not Comply PT-159 Highly Advantageous I Members by rank I Comply PT-160 Highly Advantageous I Training History Comply The abilityto print individual personnel records to include: PT-161 Highly Advantageous 11 raining History comply PT-162 Highly Advantageous Training Schedule Comply PT-163 Highly Advantageous All recorded LOSAP activity Comply PT-164 Highly Advantageous Individual LOSAP activity by cate o Comply PT-165 Highly Advantageous Certifications held Comply PT-166 Highly Advantageous Recertification dates Comply Ability to display and print class roster information, including, but not limited to: PT-167 Highly Advanta eous Date for each class / program Com PT-168 Highly Advanta eous List of all ar ici ants station / shift Com IDIV PT-169 Highly Advantageous I Grade information Comply PT-170 Highly Advantageous Instructor name Comply Abilitv to disDlav and print rosters for including but not limited to PT-171 Hi hl Advanta eous Certified classes Comply PT-172 Highly Advantageous College unit classes for credit Comply PT-173 Highly Advantageous EMT certification Comply PT-174 Highly Advantageous HAZMAT certification Comply PT-175 Highly Advantageous State and/or national academy classes Comply PT-176 Highly Advantageous Paramedic certification Comply PT-177 Highly Advantageous Any local orage nc specific trainincoursE Comply PT-178 Highly Advantageous The system will have the ability to print a summary of training Comply Ability to print a summary of training activity by: PT-179 Hi hly Advantageous Date(including date range) Comply PT-180 Highly Advantageous Individual Comply PT-181 Highly Advantageous Training type Comply PT-182 Highly Advantageous Station Comply PT-183 Highly Advantageous Bureau Comply Multi ickerfunction Report 1503 PT-184 Highly Advantageous Division Comply Multi ickerfunction Report 1503 PT-185 Highly Advantageous Battalion Com Multi ickerfunction Report 1503 PT-186 Highly Advantageous Agency Com PT-187 Highly Advantageous The system will have the ability to display and print an individual training summar report for a user -defined date range. Comply Ability to display or print an individual training summary report for a user - defined date range will include, but not limited to: PT-188 Highly Advanta eous Em to ee information / personnel IE COMIDIV PT-189 1 Highly Advantageous All drills comiDleted with hours attendec Comply PT-190 Highly Advantageous All training classes completed, with hours attendec Comply The system will have the ability to display and printthe following: PT-191 Hi hly Advantageous Personnel by certification Comply PT-192 Highly Advantageous Certification renewals by date Comply PT-193 Highly Advantageous Instructor certifications Comply PT-194 Highly Advantageous All courses taken between two dates Comply PT-195 Highly Advantageous All courses held an individua Comply PT-196 Highly Advantageous -by All certifications held by an individua Comply PT-197 Highly Advantageous All qualifications held by an individua Comply PT-198 Highly Advantageous All courses held by a group Comply PT-199 Highly Advantageous All certifications held by a grour Comply PT-200 Highly Advantageous All qualifications held by a grour Comply PT-201 Highly Advantageous All courses by type held by an individua Comply PT-202 Highly Advantageous All training by type held by an individua Comply PT-203 Highly Advantageous All courses by type held by a grour Comply PT-204 Highly Advantageous All training by type held by a groul Comply PT-205 Highly Advantageous All certifications due to expire within a specified period of timE Comply Page 8 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 PT-206 I Highly Advantageous-Advantageous-F Pending courses with open enrollment availability (e.g. bulletin boarc Comply PT-207 Highly Advantageous The system will be able to display and print training summary by battalion for Z user -defined date range Comply PT-208 Highly Advantageous The system will be able to display and print training summary by division for a use defined date range Comply PT-209 Highly Advantageous The system will be able to display and print training summary by agency for a use defined date range Comply PT-210 Highly Advantageous The system allows the userto create ad -hoc re ortE Does Not Comply PT-211 Highly Advantageous The system allows access to a drop down list of standard re ort=. Comply The training summary by agency, battalion, division or company will include the following: PT-212 Highly Advanta eous Classes / drills held Comply PT-213 Highly Advantageous Summar of hours Comply Classes 1 Courses PT-214 Hi hly Advantageous An authorized user is able to schedule participants for a class Comply PT-215 Highly Advantageous The system is able to track available training classes. Comply PT-216 Highly Advantageous The system shall provide for an electronic web based class registration process for each employee, including sign off information by their supervisor Comply PT-217 Highly Advantageous Ability to issue an acceptance or rejection to any course registration submission Comply PT-218 Highly Advantageous Integration to email messaging for notifications of acceptance or re ectior Comply Training class data tracked, includes, but not limited to: PT-219 Hi hly Advantageous Name / course title Comply PT-220 Highly Advantageous Course code Comply PT-221 Highly Advantageous Description Comply PT-222 Highly Advantageous Location Comply PT-223 Highly Advantageous Instructor Comply PT-224 Highly Advantageous Number of hours oftraining Comply PT-225 Highly Advantageous Certification Comply PT-226 Highly Advantageous Certification duration Comply PT-227 Highly Advantageous Date / time of course Comply PT-228 Highly Advanta eous Course roster Comply PT-229 Highly Advantageous Student enrollment requests Comply PT-230 Highly Advantageous Course waiting list Does Not Comply PT-231 Highly Advantageous Station county,state or federal course COMPIV Instructor information includes but is not limited to: PT-232 Highly Advanta eous S ecialt Comply PT-233 Highly Advantageous Qualifications Com PT-234 Highly Advantageous The system provides keyword inquiry searches on training class identification numbers Comply PT-235 Highly Advantageous The system provides keyword inquiry searches on training class name Comply PT-236 Highly Advantageous The system provides partial keyword inquiry searches on training class_ identification numbers Comply PT-237 Highly Advantageous The system provides partial keyword inquiry searches on training class name Comply PT-238 Highly Advantageous The system allows an authorized user to add personnel to selected classes. Those entered will be reflected as scheduled in subsequent training inquiry ro rams Comply The system is able to track the following information for each training course: PT-239 Hi hl Advantageous Accreditation agency Comply PT-240 Highly Advantageous Course number Comply PT-241 Highly Advantageous Instructor Comply PT-242 Highly Advantageous Start date / time Comply PT-243 Highly Advantageous End date / time Comply PT-244 Highly Advantageous Location Comply PT-245 Highly Advantageous Hours Comply PT-246 Highly Advantageous Attendees Comply PT-247 Highly Advantageous Grades Comply PT-248 Highly Advantageous Duration (days and hours Comply PT-249 Highly Advantageous CEUs ifapplicable Comply PT-250 Highly Advantageous Number of students registered Comply PT-251 Highly Advantageous Number of students attendinc COMIDIV Individual Training Records PT-252 Highly Advantageous The system automatically updates individual training record based on recorded course results Comply PT-253 Highly Advantageous The system alerts supervisors of training deficiencies (e.g. failed or missed class) Does Not Comply PT-254 Highly Advantageous An authorized user can manually add previously attended training course! Comply PT-255 Highly Advantageous An authorized user can manually add previously attained certification! Comply PT-256 Highly Advantageous An authorized user can manually add previously attainedqualification! Comply PT-257 Highly Advantageous The system links the course / certification / program information and each individual personnel / training recorc Comply The data displayed for the personnel's completed training and training that is currently scheduled will include but not limited to: PT-258 Highly Advantageous Traininq class identification number Comply PT-259 Highly Advantageous Training class name Comply PT-260 Highly Advantageous Dates of training Comply PT-261 Highly Advantageous Training class duration Comply PT-262 Highly Advantageous Training class cost Does Not Comply PT-263 Highly Advantageous The system will capture personnel education history detai Comply Education history detail includes but not limited to: PT-264 Highly Advantageous School Comply Can be added via Certificaions PT-265 Highly Advantageous Number of units / credits Cm Can be added via Certificaions PT-266 Highly Advantageous Years attended Com Can be added via Certificaions PT-267 Highly Advantageous Degree(s) attained Comply Can be added via Certificaions PT-268 Highly Advantageous Special skills / qualifications Comply Can be added via Certificaions PT-269 Highly Advantageous Above skills / qualifications should be able to be queried from CAD (e.g. Paramedic FF1 FF2 Spanish) Does Not Comply PT-270 Highly Advanta eou IThe system captures personnel training certifications I Comply Training certifications detail includes, but not limited to: Page 9 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 PT-271 Highly Advantageous Certification / license type comply PT-272 Highly Advanta eous Date obtained Com PT-273 Highly Advantageous Date of ex iration Com PT-274 Highly Advantageous Endorsements Does Not Comply PT-275 High y Advantageous Remarks Comply PT-276 Highly Advantageous The system will capture personnel courses and seminars attended (multiple) Comply Courses and seminars attended detail include, but not limited to: PT-277 Hi hl Advanta eous Dates Comply PT-278 Hi hl Advantageous Course / seminar name / title Comply PT-279 Highly Advantageous Course number Comply PT-280 Highly Advantageous Date training started if applicable] Comply PT-281 Highly Advantageous Date training ended Comply PT-282 Highly Advantageous Hours completed Comply PT-283 Highly Advantageous Location Comply PT-284 Highly Advantageous Instructor Comply PT-285 Highly Advantageous Instructor/school Comply PT-286 Highly Advantageous Certification number Comply PT-287 Highly Advantageous Completion status Comply PT-288 Highly Advantageous State certifications Comply PT-289 Highly Advantageous OSHA required safety training Comply PT-290 Highly Advantageous Individual test scores where applicable Comply PT-291 Highly Advantageous Overall course score where applicable Com PT-292 Highly Advantageous Pass / Fail where a licable Com Training Record Retrieval PT-293 Highly Advantageous IThe system will have the ability to retrieve training records I comply Ability to retrieve training records by: PT-294 Hi hly Advantageous Employee ID DoesNotComply Name onl . PT-295 Highly Advantageous Training start date Comply PT-296 Highly Advantageous Training end date Comply PT-297 Highly Advantageous Training type Comply PT-298 Highly Advantageous Instructor Comply PT-299 Highly Advantageous Agency Comply PT-300 Highly Advantageous Bureau Comply PT-301 Highly Advantageous Division Comply PT-302 Highly Advantageous Battalion Com P1103 Highly Advantageous Rank Comply PT-304 Highly Advantageous Shift Comply Training Programs classes linked together related to a specific program and/or certification PT-305 Hi hly Advantageous The system can create and maintain agency ersonnel training programs Comply PT-306 Highly Advantageous The system can track all of the agency ersonnel training programs Comply PT-307 Highly Advantageous The system can schedule all of the agency ersonnel training programs Comply PT-308 Highly Advantageous An authorized user can perform maintenance on training program! Comply PT-309 Highly Advantageous An authorized user can inquire about an individual's training schedule Comply PT-310 Highly Advantageous An authorized user can update an individual's training schedule Comply PT-311 Highly Advantageous An authorized user can schedule traininc Comply PT-312 Highly Advantageous The system associates specific training courses with an overall training program Comply PT-313 Highly Advantageous An authorized user can add new training programs Comply PT-314 Highly Advantageous An authorized user can modify existing training program! Comply PT-315 Highly Advantageous An authorized user can delete a training ro rarr Comply PT-316 Highly Advantageous An authorized user can add related staff attendance / participation information Comply PT-317 Highly Advantageous An authorized user can delete related staff attendance / participation information Comply PT-318 Highly Advantageous An authorized user can edit related staff attendance / participation information j Comply PT-319 Highly Advantageous The system documents and track training programs through the use of a traininc program form Comply Components of the training program form includes, but not limited to: PT-320 Hi hl Advantageous Program description Comply PT-321 Highly Advantageous Certification program code Comply PT-322 Highly Advantageous Duration Comply PT-323 Highly Advantageous Requirements information Comply PT-324 Highly Advantageous Training Type / CodE Comply PT-325 Highly Advantageous Description Comply PT-326 Highly Advantageous Number of Hours Comply PT-327 Hi hl Advanta eous PersonnelID Comply PT-328 High y Advantageous 1 Current Exam Score Comply PT-329 Highly Advantageous I Expiration Date Comply Requirement Summawhich includes: PT-330 Highly Advantageous Type(training oractivity] Comply PT-331 Highly Advantageous All associated Course Codes Comply PT-332 Highly Advantageous Training Code Comply PT-333 Highly Advantageous Hours Required ompy PT-334 Highly Advantageous Current Hours Com PT-335 Highly Advantageous Balance Comply PT-336 Highly Advantageous Details for training code(text entry] Comply Course Vendors PT-337 Highly Advantageous The system documents training vendor information through the use of a vendor records form Does Not Comply Components of the vendor records must include: PT-338 Hi hly Advantageous Vendor Name Does Not Comply PT-339 Highly Advantageous Contact Name Does Not Comply PT-340 Highly Advantageous Vendor ID Does Not Comply PT-341 Highly Advantageous Vendor State ID Does Not Comply PT-342 Highly Advantageous Vendor Class Does Not Comply PT-343 Highly Advantageous Address Does Not Comply PT-344 Highly Advantageous City, State, Zip Does Not Comply PT-345 Highly Advantageous Phone Numbers Does Not Comply PT-346 I Highly Advantageous 1 Email Address Does Not Com PT-347 Highly Advantageous Internet Address Does Not Cc ply PT-348 Highly Advantageous I PO Number (multiple) Does Not Comply PT-349 I Highly Advantageous I Ability to attach images and files Does Not Comply Page 10 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 PT-350 I Highly Advanta eous Free text/narrative Does Not Com I PT-351 Highly Advantageous Courses the vendors are teaching (e.g. OEMS, VOFP, NFPA` Does Not Comply Page 11 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Fire RIMS Permits FPer-1 I Advantageous The system is able to track permits Comply FPer-2 Advantageous The system is able to issue permits Comply FPer-3 Advantageous The system is able to access permit data from the CAD system Comply Through our API, Web -Services and Flat File Parser, numerous o tions are available for CAD integration FPer-4 Advantageous Permit location will display in CAD as a premise alert while it is active Comply Through re API, Web -Services and Flat File Parser, numerous options are available for CAD integration FPer-5 Advantageous The system is able to issue multiple permits (same or different types) for one occupancy Comply FPer-6 Advantageous The system is able to track permit history Comply FPer-7 Advantageous The system allows any active workstation to print to any printer available on the network Comply SaaS solution through a browser, if printer is availabe, ER can print to the printer. FPer-8 Advantageous The ability to access Fire Permits module from mobile device (e.g. tablet, MCT, laptop) Comply FPer-9 Advantageous Ability to capture electronic signatures Comply 'Per-10 Advantageous The ability to print permits out in the field Comply SaaS solution through a browser, if printer is availabe, ER can print to the printer. The system has the ability to issue permits to: 'Per-11 Advantageous Individual ComplyIssuance is through PDF print or email. FPer-12 Advantageous Location Comply Issuance is through PDF print or email. 'Per-13 Advantageous Vehicle Comply Issuance is through PDF print or email. The system captures the following permit information including, but not limited to: 'Per-14 Advantageous Occupancy number Comply Tied directly to occupancy 'Per-15 Advantageous Address Comply 'Per-16 Advantageous Business name Comply 'Per-17 Advantageous Business owner Comply Captures Billing Name and Point of Contact 'Per-18 Advantageous Phone number Comply 'Per-19 Advantageous Business license number Comply Tied directly to occupancy 'Per-20 Advantageous Event name Does Not Comply 'Per-21 Advantageous Event type Comply 'Per-22 Advantageous Permit number Comply 'Per-23 Advantageous Date permit issued Comply 'Per-24 Advantageous Event start date Comply 'Per-25 Advantageous Event start time Comply 'Per-26 Advantageous Expiration date Comply 'Per-27 Advantageous Expiration time Comply 'Per-28 Advantageous Fee date Comply ER assumes permit date. 'Per-29 Advantageous Fee Dollar Value collected Comply 'Per-30 Advantageous Payment form Does Not Comply 'Per-31 Advantageous Permit detail Comply Permit Notes 'Per-32 Advantageous Comments Comply Permit Notes 'Per-33 Advantageous Inspector Comply 'Per-34 Advantageous Inspection number Comply ER has Permit Number and Agency Permit ID. 'Per-35 Advantageous I Narrative comply Permit Notes 'Per-36 Advantageous The system allows the ability for authorized users to create drop down lists tc identify the reason for the pernnii Comply 'Per-37 Advantageous Address associates with the master location file Comply 'Per-38 Advantageous Vehicle associates with master vehicle file Partially Comply or Tied directly to occupancy Alternative 'Per-39 Advantageous Individual associates to the master name index Partially Comply or Tied directly to occupancy Alternative Reason for the permit, at a minimum: 'Per-40 Advantageous New business Comply Configurable Permit TV pe 'Per-41 Advantageous New construction Comply Configurable Permit TV pe 'Per-42 Advantageous Building renovation / improvement Comply Configurable Permit TV pe 'Per-43 Advantageous Relocation Comply Configurable Permit TV pe 'Per-44 Advantageous Owner change Comply Configurable Permit TV pe 'Per-45 Advantageous User defined reason Comply Configurable Permit TV pe The s stem indicates if a permit has been revoked by: 'Per-46 Advantageous Date Comply Permits can fail and date is included 'Per-47 Advantageous Reason Comply Permits are custom built and failed permits show criteria 'Per-48 Advantageous Resolution ComplyNotes on permits can be shown as well as resolution 'Per-49 Advantageous rso Pennel ID Comply Personnel ID is included 'Per-50 Advantageous IThe s stem is able to generate letters for expired pernnits I Does Not Comply 'Per-51 Advantageous The system is able to generate letters for permits whose expiration is upcoming Does Not Comply Page 12 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Fire NFIRS National Fire Incident Reporting System (NFIRS) NFIRS-1 Highly Advantageous The system exports user -selected portions of the FIRMS database to a separate file in a variety of standard file formats including .xm Partially Comply or Alternative Numerous Incidentfields are available on our public API and can be integrated with others stems NFIRS-2 Highly Advantageous The system captures all data elements necessary to generate complete fire incident reports compliant with NFIRS 5.0 standard=. Comply NFIRS-3 Highly Advantageous The system captures all data elements necessary to generate complete fire incident reports compliant with Texas Fire Incident Reporting System (TEXFIRS) reporting standards Comply NFIRS-4 Highly Advantageous Ability for multiple users to make entries and / or edit information on any individua NFIRS report Comply NFIRS-5 Highly Advantageous Ability to flag auto -completed reports Does Not Comply System flags reports by Incomplete, Complete, and QC/QA. NFIRS-6 Highly Advantageous Ability to capture incident data elements available in CAD system Comply NFIRS-7 Highly Advantageous Ability to auto complete canceled Enroute NFIRS Incident Reports Does Not Comply Some user interaction is required. NFIRS-8 Highly Advantageous CAD interface must have a near real-time live connection (not a close call download) Comply NFIRS-9 Highly Advantageous Ability to associate incident reports written by different agencies with the same incident Comply ER has a feature called Agency Friends. If all agencies are users/customers, this can be configured where certain data -1-ments and reports are ava lable by all users NFIRS-10 Highly Advantageous Provide an area for user definable fields and labels Comply NFIRS-11 Highly Advantageous Ability to accommodate "plus -one" codes Partially Comply or Alternative Customers can build custom fields to record additional information about incident responses if desired. Custom fields are able to be reported on. NFIRS-12 Highly Advantageous Ability to print the complete NFIRS report in NFIRS form format Comply Incident Reports are NFIRS compliant but not necessarily in NFIRS specified layout. NFIRS-13 Highly Advanta eous Abilit to print user -selected individual NFIRS modules Does Not Comply NFIRS-14 Highly Advantageous The system shall allow any active workstation to print to any printer available or the network Comply NFIRS-15 Highly Advanta eous Browser -based front end user interface data entry staff) Comply The system must support all NFIRS required and supplemental forms, and the associated data elements and reporting requirements, as outlined below and as mandated by the State and FEMA: NFIRS-16 Hi hl Advantageous NFIRS-1 Basic Comply NFIRS-17 Highly Advantageous NFIRS-2 Fire Comply NFIRS-18 Highly Advantageous NFIRS-3 Structure Fire Comply NFIRS-19 Highly Advantageous NFIRS-4 Civilian Fire Casualty Comply NFIRS-20 Highly Advantageous NFIRS-5 Fire Service Casualty Comply NFIRS-21 Highly Advantageous NFIRS-6 EMS Comply NFIRS-22 Highly Advantageous NFIRS-7 HazMat Comply NFIRS-23 Highly Advantageous NFIRS-8 Wild land Fire Comply NFIRS-24 Highly Advantageous NFIRS-9 Apparatus or Resources Com NFIRS-25 Highly Advanta eous NFIRS-10 Personnel comply NFIRS-26 Highly Advantageous NFIRS-11 Arson Comply NFIRS-27 Highly Advantageous NFIRS-1S Supplemental Comply Ability to capture the following information for each apparatus dispatched on an incident, including, but not limited to: NFIRS-28 Hi hl Advantageous A enc ID Comply NFIRS-29 Highly Advantageous Alarm level Does Not Comply NFIRS-30 Highly Advantageous Dispatch time Comply NFIRS-31 Highly Advantageous First apparatus on scene es / no Comply NFIRS-32 Highly Advantageous 9 Y 9 Location of apparatus at dispatch PP P Partially Comply or Alternative Through 3rd art partner products 9 party p NFIRS-33 Highly Advantageous Ability to prompt user for additional information or reports required based on the type of incident or incident code. Comply Ability to capture dispatch and unit status time stamps from CAD, including: NFIRS-34 Hi hly Advantageous Additional units added to call Comply NFIRS-35 Highly Advantageous Apparatus clear times Comply NFIRS-36 Highly Advantageous Arrival at hospital time Comply NFIRS-37 Highly Advantageous Arrival time Comply NFIRS-38 Highly Advantageous Call cancelled enroute Comply NFIRS-39 Highly Advantageous Call dispatched Comply NFIRS-40 Highly Advantageous Call received ompy NFIRS-41 HighlyAdvanta eous Enroute time COMPLV— NFIRS-42 Highly Advanta eous Geo-verification Comply NFIRS-43 Highly Advantageous Incident clear time Comply NFIRS-44 Highly Advantageous Ability to capture action taken by a mutual aid apparatus Partially Comply or Alternative ER has a feature called Agency Friends. If all agencies are users/customers, this can be configured where certain data elements and reports are ava lable by all users NFIRS-45 Highly Advantageous Ability to flag and track unusual incidents i.e. special studies Comply Custom Questions and Custom Fields are available. NFIRS-46 Highly Advantageous Ability to provide an audit trail of changes to incident reports (e.g. timestamp, uses ID record -ID location entered etc. Comply NFIRS-47 Highly Advantageous Ability to flag incomplete reports Comply NFIRS-48 Highly Advantageous Ability of an individual to complete an NFIRS edit check Comply NFIRS rules are hard coded into NFIRS reporting, validation will alert the user of issues. NFIRS-49 Highly Advantageous Ability to restrict edits to reports after approval process Comply NFIRS-50 Highly Advantageous Ability of the system to identify missing data elements based on individual edit checks Comply NFIRS rules are hard coded into NFIRS reporting, validation will alertthe user of issues. Custom Questions and Custom Fields can be setto reau red NFIRS-51 Highly Advantageous Ability to validate address against the CAD Centerline / Geo file Comply NFIRS-52 Highly Advantageous All standard reporting should be the latest incident report version Comply NFIRS-53 Highly Advantageous NFIRS updates, as required by the state and FEMA are provided at no additional char e Comply NFIRS-54 Highly Advantageous Support manual entry of incident information. I Comply NFIRS-55 Highly Advantageous NFIRS required narrative fields equal the length defined as acceptable by NFIRS standards Comply NFIRS-56 Highly Advantageous The ability to add unlimited narrative not NFIRS required) Comply Page 13 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 NFIRS-57 Highly Advantageous Supports word wrap in narrative fields Comply NFIRS-58 Highly Advantageous Supports spell check in narrative fields Comply NFIRS-59 Highly Advantageous Supports cut, copy and paste ability in narrative fields Comply NFIRS-60 Highly Advantageous Supports ability to generate narratives based upon incident type Does Not Comply However, multiple narrative types are availabe. NFIRS-61 Highly Advantageous Ability for incident reports to accommodate various forms of media (e.g. digital Comply hotos video etc.) as attachments NFIRS-62 Highly Advantageous Ability to provide individual security to any attached document referenced in iterr Does Not Comply Rolls and Permissions is availabe, but not currently at the file above attachment granularity. NFIRS-63 Highly Advantageous Ability to automatically flag records with long response times Comply Response Analytics is available and does show individual incidents thatviolate time settincis. NFIRS-64 Highly Advantageous g y g Ability to add supplements to reports e. investigative follow-ups) y pp p ( g g p) Partially Comply or Multiple narrative types are available. Can do Investigation and Alternative Isupplemental reports through 3rd party partner products. NFIRS-65 Hi hl Advantageous Ability to record multiple exposures as supplements to original incident Comply NFIRS-66 Highly Advantageous Ability for su ervisorto review and approve report Comply ER has a feature called Agency Friends. If all agencies are NFIRS-67 Highly Advantageous Ability to enter mutual aid reports and record outside jurisdictional unit(s) ID and Partially Comply or users/customers, this can be configured where certain data involvement Alternative elements and reports are available by all users. Outside of Agency Friends, data would have to be recorded in the narratives. The system provides the ability to enter reports via: NFIRS-68 Highly Advantageous RIMS Application Comply ER is a SaaS solution availabe across all operating systems using c mmonly available browsers. NFIRS-69 Highly Advantageous Mobile Data Device (MDD) Partially Comply or SaaS solution. As long as the MDD has a standard internet Alternative browser and internet, system is available. NFIRS-70 Highly Advantageous The system provides a means to enter reports for non -verified locations (trails, Comply waterwa s etc. NFIRS-71 Highly Advantageous The system provides the ability to start a report, save it and then return to it at e Comply later time to complete it The ability to enter an unlimited number of: NFIRS-72 Highly Advantageous Persons comply NFIRS-73 Highly Advanta eous Property Com In the sense of exposures, yes. NFRS -74 Highly Advantageous Vehicles Com In the sense of exposures, yes. NFIRS-75 Hi hl Advanta eous Buildin s Comply In the sense of exposures, yes. Report Review Process: NFIRS-76 Highly Advantageous The system provides a means for a user to submit reports electronically to a Comply supervisor for review The system can be configured with the ability to submit reports to a group of Partially Comply or By default, incident records are staged for QA/QC, but not NFIRS-77 Highly Advantageous supervisors versus a single supervisor Alternative necessarily to a specific person, rather users at Supervisor level or above NFIRS-78 Highly Advantageous System provides a means to do a data validation process to ensure only valid Comply codes have been entered before the report is transmittec NFIRS-79 Highly Advantageous System provides the user with warnings and will not transmit the report i1 Comply mandatory fields are not completed NFIRS-80 Highly Advantageous The system allows the Supervisor(s) to edit a report during the review process Comply NFIRS-81 Highly Advantageous The systems allows the Supervisor to either edit the report or send it back to the Comply ersonnel for correction NFIRS-82 Highly Advantageous The system allows for the Supervisor to attach electronic text to the report Comply Can be initiatied through Incident Review outlining the problemareas for the personnel NFIRS-83 Highly Advantageous The system has the ability to delete the needed corrective actions when the repor Partially Comply or No need to delete, notification is not done atthe report level. is approved Alternative Messa a Center. The system allows reports to be automatically routed to defined users (e.g. Fire NFIRS-84 Highly Advantageous Marshals) based on user defined criteria (e.g. call types, building type, hazmat, Does Not Comply etc. The system allows reports to be automatically routed to defined groups of users NFIRS-85 Highly Advantageous (e.g. Chiefs) based on user defined criteria (e.g. call types, building type, hazmat Does Not Comply etc. NFIRS-86 Highly Advantageous The system is capable of running a report that identifies all reports that have beer Comply submitted but have not been approvec NFIRS-87 Highly Advantageous They provides a means for any authorized user to see the current status of any Comply reports NFIRS-88 Highly Advantageous Ability to ensure that reports are compliant with NFIRS reporting requirements Comply for to submission The current status of reports can be searched, at a minimum, by: NFIRS-89 Highly Advantageous Author comply NFIRS-90 Highly Advantageous Incident Number Comply NFIRS-91 Highly Advantageous Reviewer/Supervisor Comply NFIRS-92 Highly Advantageous Date Comply NFIRS-93 Highly Advantageous Station Comply Page 14 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON Fire Master Vehicle Index FMVI-1 Highly Advantageous A Master Vehicle Index (MVI) is provided Comply The ER solution meets this requirement. FMVI-2 Highly Advantageous Where multiple MVI specifications are described in this RFP (e.g., EMS, fire), the system will provide a single Master Vehicle file which encompasses the MVI specifications from each discipline Emergency Reporting provides this for the Fire ply or Department, but not for all vehicles across the PartiaAlternative disciplines. FMVI-3 Highly Advantageous MVI will be initiated for any vehicle entry requirements Comply The ER solution meets this requirement. FMVI-4 Highly Advantageous Any query of vehicle information will return MVI data from all system modules Comply The ER solution meets this requirement. At a minimum, the system provides the following data as a part of the MVI: FMVI-5 Hi hl Advantageous VIN Comply The ER solution meets this requirement. FMVI-6 Highly Advantageous Make Comply The ER solution meets this requirement. FMVI-7 Highly Advantageous Model Comply The ER solution meets this requirement. FMVI-8 Highly Advantageous Year Comply The ER solution meets this requirement. FMVI-9 Highly Advantageous Type Comply The ER solution meets this requirement. FMVI-10 Highly Advantageous Color Does Not Comply FMVI-11 Highly Advantageous Tag Partially Comply or ERS assumes State is equal to the home state of the agency Alternative FMVI-12 Highly Advantageous Tag state Partially Comply or Alternative ERS assumes State is equal to the home state of the agency FMVI-13 Highly Advantageous State permit number Partially Comply or ERS assumes State is equal to the home state of the agency Alternative FMVI-14 Highly Advantageous Decal number Does Not Comply FMVI-15 Highly Advantageous Decal expiration Does Not Comply FMVI-16 Highly Advantageous Ability to attach standard PC files toanny record (e.g., PDF, JPG Comply Work oders allows standard file type(s) uploads. Com ERS assumes Owner is the agency FMVI-17 HighlyAdvanta eous Owner FMVI-18 Highly Advantageous Insurance company and policy number Does Not Comply FMVI-19 Highly Advantageous ID of personnel assigned to vehicle Does Not Comply FMVI-20 Highly Advantageous A mechanism exists to allow a chronology of changes to be tracked for a vehicle Comply Apparatus Reporting follows the VIN, allowing foi chronological reporting. FMVI-21 Highly Advantageous The MVI is accessible and integrated with all system modules where vehicle information is needed / referenced Comply This is available, however user roles/permissionE will dictate who has access FMVI-22 Highly Advantageous Ability to search MVI based on any data field or combination of data fields Comply Several canned reports are available for Apparatus_ Reporting FMVI-23 Highly Advantageous Ability to attached external media files (scan, PDF, image etc.) to a specific vehicle record Partially Comply or Alternative Apparatus recorded in Emergency Reporting can have ma es attached. FMVI-24 Highly Advantageous The system tracks accidents involving agency apparatus Does Not Comply FMVI-25 Highly Advantageous The system tracks accidents involving agency personnel Does Not Comply The data collected in accident reports includes, at a minimum: FMVI-26 Hi hl Advantageous Vehicle type Does Not Comply FMVI-27 Highly Advantageous Damage Does Not Comply FMVI-28 Highly Advantageous Protection used Does Not Comply FMVI-29 Highly Advantageous Type of collision Does Not Comply FMVI-30 Highly Advantageous Seed Does Not Comply FMVI-31 Highly Advantageous Posted speed(s) Does Not Comply FMVI-32 Highly Advantageous Location (e.g., highway,parking lot, city street Does Not Comply Page 15 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON Fire Master Name Index U11 min Partially Comply or Not a requirment of NFIRS. ePCR and NEMSIS do store FMNI-1 Highly Advantageous A Master Name Index (MNI) is provided for Fire RIMS Alternative patient data as it is gathered, includes frequent flyer lookup. The MNI is accessible and integrated with all modules where name information isPartially Comply or FMNI-2 Highly Advantageous needed referenced Alternative Where needed in the FIRMS and ePCR. Where multiple MNI specifications are described in this RFP (e.g., EMS, Fire, Lay partially Comply or Specific only to FIRMS and ePCR. Data could be extracted FMNI-3 Highly Advantageous Enforcement), the system will provide a single Master Name file which Alternative through the API to other disciplines. encompasses the MNI specifications from each disci IinE The MNI is accessible from CAD and integrated with names associated with CAD Partially Comply or ISpecific only to FIRMS and ePCR. Data could be extracted FMNI-4 Highly Advantageous events at agency discretion Alternative Ithrough the API to other disciplines An authorized user is able to expunge names and specific activity related to any FMNI-5 Highly Advantageous individual / record Does Not Comply FMNI-6 Highly Advantageous The system restricts access to social security numbers Comply Standard soundexing does not provide sufficient capabilities for matching non-Anglo Saxon names. The system provides a robust method for identifying possible name matches, including but not limited to: FMNI-7 Hi hl Advantageous Hispanic surnames which may not follow traditional English structures Does Not Comply Middle Eastern names which may not translate easily into European FMNI-8 Highly Advantageous characters and s ellin Does Not Comply Asian names which may not follow traditional English structures for given FMNI-9 Highly Advantageous names and surnames Does Not Comply Support a true MNI where any events in the system will associate with the Partially Comply or FMNI-10 Highly Advantageous master name Alternative Only as defined by NFIRS and NEMSIS. At a minimum, the system provides the following data as a part of the MINI: FMNI-11 Hi hl Advantageous First, middle and last names as individual fields Comply FMNI-12 Highly Advantageous Social Security number (verified) Partially Comply or Only in the ePCR as defined by NEMSIS Alternative FMNI-13 Highly Advantageous Date of birth verified Comply FMNI-14 Highly Advantageous Driver's license number Comply FMNI-15 Highly Advantageous FBI number Does Not Comply Not arequirment ofNFIRS orNEMSIS. FMNI-16 Highly Advantageous SID Does Not Comply Not arequirment ofNFIRS orNEMSIS. FMNI-17 Highly Advantageous Local ID number Does Not Comply Not arequirment ofNFIRS orNEMSIS. FMNI-18 Highly Advantageous Race Comply FMNI-19 Highly Advantageous Ethnicity Partially Comply or Combined into Race Alternative FMNI-20 Highly Advantageous Sex Comply FMNI-21 Highly Advantageous Height Comply FMNI-22 Highly Advantageous Weight Comply FMNI-23 Highly Advantageous Build Does Not Comply Not arequirment ofNFlRSorNEMSIS. FMNI-24 Highly Advantageous Hair color Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-25 Highly Advantageous Hair length Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-26 Highly Advantageous Hair style Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-27 Highly Advantageous Eye color Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-28 Highly Advantageous Complexion Does Not Comply Not arequirment ofNFlRSorNEMSIS. Partially Comply or Photos can be added to the Personnel records, ePCR and to the FMNI-29 Highly Advantageous Photo Alternative incident files section. FMNI-30 Highly Advantageous Scar, Marks and Tattoos (unlimited) Partially Comply or Only as defined by NFIRS and NEMSIS. Alternative FMNI-31 Hi hl Advantageous Fingerprint data Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-32 Highly Advantageous 10 Print ID Number (Unique, System generated, Subject ID Number Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-33 Highly Advantageous Known associates, linked back to MNI Does Not Comply Not arequirment ofNFlRSorNEMSIS. FMNI-34 Highly Advantageous Employer information Comply FMNI-35 Highly Advantageous Emergency contact information Comply FMNI-36 Highly Advantageous School information Does Not Comply lNotarequirment ofNFlRSorNEMSIS. FMNI-37 Highly Advantageous Chronology of the changes to be tracked for an individual Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-38 Highly Advantageous Use caution flag Does Not Comply Not a requirment of NFIRS or NEMSIS. At a minimum, the system provides a mechanism to allow an unlimited number of versions of the following information to be tracked for each unique individual in the system: Aliases, each of which may contain all the above -described identifying FMNI-39 Highly Advantageous information Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-40 Highly Advantageous Addresses, with user -defined types, e.g., home, work Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-41 Highly Advantageous Telephone number with user -defined types, e.g. home, work, cell, pager Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-42 Highly Advantageous Employer information Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-43 Highly Advantageous Emergency contact information Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-44 Highly Advantageous School information Does Not Comply NotarequirmentofNFIRS orNEMSIS. At a minimum, the system provides the following types to be associated with individuals: FMNI-45 Hi hly Advantageous Victim Does Not Comply Not arequirment ofNFIRS orNEMSIS. FMNI-46 Highly Advantageous Witness Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. FMNI-47 Highly Advantageous Suspect Does Not Comply Not arequirment ofNFIRS orNEMSIS. FMNI-48 Highly Advantageous Associate Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. FMNI-49 Highly Advantageous Relative Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. FMNI-50 I Highly Advantageous Arrestee Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-51 Highly Advantageous Person of interest Does Not Comply Not a requirment of NFIRS or NEMSIS. FMNI-52 Highly Advantageous Owner Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. FMNI-53 Highly Advantageous Driver Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. FMNI-54 Highly Advantageous Passenger Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. FMNI-55 Highly Advantageous Pedestrian Comply Not a requirment of NFIRS or NEMSIS, though people can be attached to an incident report. Page 16 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON FMNI-56 Highly Advantageous A chronology of changes to a individual record are tracked Partially Comply or Alternative Audittracking is available throughoutthe system. FMNI-57 Highly Advantageous An authorized user is able to see, in one location, all association to a person throughout the system, e.g., incident reports, training, equipment issued Comply FMNI-58 Highly Advantageous g y g Ability to run a standard report identifying potential duplicate MNI records y p Y 9 P p Partially Comply or Alternative Reports are availabe to identif Peo le involved for IncidentT e' p y p yp FMNI-59 Highly Advantageous Ability to merge two or more MNI records into one MNI record Does Not Comply FMNI-60 Highly Advantageous Ability to view a master name record and provide authorized userwith the ability to merge the record with another existing record or create a new record Does Not Comply FMNI-61 Highly Advantageous Ability to view all associated MNI records when querying a name Does Not Comply FMNI-62 Highly Advantageous Ability to query MNI records on partial names Does Not Comply FMNI-63 Highly Advantageous Ability to link an existing MNI record to a new event or incident Comply Within ePCR, a fre uentfl er consce t is in place. Page 17 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON EXHIBIT 3-5 FIRE RMS Master Location Index SPECS FMLI-1 Highly Advantageous The system supports a Master Location Index (MLI) which will integrate with CAD providing links to prior activity, pre -plans and history at addresses that will provide alerts in the CAD system Comply Specific only to FIRMS. Data could be extracted through the API to other disciplines. Web -Services Direct is also available for bidirection data between CAD. FMLI-2 Highly Advantageous Ability to interface to alarm billing software being used Comply Data could be consumed through the API to other software s stems. FMLI-3 Highly Advantageous Ability to see in one location all activities related to a specific address throughout the system. (e.g., any fire incidents, EMS incidents, investigations, permits, inspections, etc. Comply Reports based on 'Incident Count for Occupancy' FMLI-4 Highly Advantageous Where multiple MLI specifications are described in this RFP (e.g., EMS, Fire, Law Enforcement), the system will provide a single Master Location file which encompasses the MLI specifications from each disci IinE Comply Specific only FIRMS. Data could be extracted through the API to other disciplines. FMLI-5 Highly Advantageous The MLI can be accessible from all modules where location information is needed / referenced Comply Where available through NFIRS or NEMSIS FMLI-6 Highly Advantageous The MLI is integrated with the all other modules so as to minimize redundant entn. of data Comply Where available through NFIRS or NEMSIS FMLI-7 Highly Advantageous The MLI index is integrated with the hydrant module to show hydrants within 60( feet of building / business_ Comply Where available through NFIRS or NEMSIS FMLI-8 Highly Advantageous The system is able to maintain building and occupancy information comply Building and occupancy information include the following: FMLI-9 Highly Advantageous Address Comply FMLI-10 Highly Advantageous Assessor parcel number PIN Comply FMLI-11 Highly Advantageous Building name Comply FMLI-12 Highly Advantageous Building number associated Comply FMLI-13 Highly Advantageous Building / apartment /suite Comply FMLI-14 Highly Advantageous Business fax number Comply FMLI-15 Highly Advantageous Business name Comply FMLI-16 Highly Advantageous Business phone number Comply FMLI-17 Highly Advantageous Property Owner Comply FMLI-18 Highly Advantageous Property Manager Comply FMLI-19 Highly Advantageous Date of next inspection Comply FMLI-20 Highly Advantageous Effective year built Comply FMLI-21 Highly Advantageous Frequency of inspection Comply FMLI-22 Highly Advantageous General property use NFPA 901 Comply FMLI-23 I Highly Advantageous Hydrants Comply FMLI-24 Highly Advantageous Occupancy classification codes Comply FMLI-25 Highly Advantageous Inspection district Comply Through ER's use of zones. FMLI-26 Highly Advantageous Monitoring company Comply FMLI-27 Highly Advantageous Monitoring company contact number Comply FMLI-28 Highly Advantageous Number of required exits Comply Through the use of OVAP FMLI-29 Highly Advantageous Number of rooms / spaces Partially Comply or Alternative Not specific to number of rooms/spaces (square feet is a calculated field). FMLI-30 Highly Advantageous Number of stories Comply FMLI-31 Highly Advantageous Occupancy number Comply FMLI-32 Highly Advantageous Occupancy status (e.g. residential, vacant, demolished Comply FMLI-33 Highly Advantageous Occupant load based on use pera licable Code Comply FMLI-34 Highly Advantageous Occupational license number (e.g. permit number Comply Business License # FMLI-35 Highly Advantageous Reporting area Partially Comply or Alternative The 'Actions' area of the occupancy could be used for this information. FMLI-36 Highly Advantageous Free text and / or user defined fields comply FMLI-37 Highly Advantageous Ability to attach any PC -based file to associated record Com FMLII Hi hl Advantageous Square footaeoccupied Comp FMLI-39 Hi hl Advantageous Unlimited user -defined building systems, components, and attributes. Comply Elevator information to include, but not limited to: FMLI-40 Highly Advantageous Key location information Partially Comply or Alternative Not specific to elevator information. Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product. FMLI-41 Highly Advantageous Control room location Partially Comply or Alternative Not specific to elevator information. Prefire Plans, Permits or Actions could be used to store this information. Can be accom"I shed throuah a 3rd party partner product FMLI-42 Highly Advantageous Make / Vendor Partially Comply or Alternative Not specific to elevator information. Prefire Plans, Permits or Actions could be used to store this information. Can be ... empl shed throuah a 3rd party partner product FMLI-43 Highly Advantageous Maintenance provider Partially Comply or Alternative Not specific to elevator information. Prefire Plans, Permits or Actions could be used to store this information. Can be accompl shed throuah a 3rd party partner product Stand Pipe, including the following attributes: FMLI-44 Hi hly Advantageous Wet or Dry Comply FMLI-45 Highly Advantageous Location Comply FMLI-46 Highly Advantageous FDC Connection Location Comply FMLI-47 Highly Advantageous Date of test Comply FMLI-48 Highly Advantageous Status ofthe business at this address Comply FMLI-49 Highly Advantageous Target hazard flag Comply FMLI-50 Highly Advantageous Time necessary to conduct inspection minutes Com FMLI-51 Highly Advantageous I Total square footage Comply Water Flow, with the following attributes: FMLI-52 Highly Advantageous Date of test Comply FMLI-53 Highly Advantageous Diameter Comply FMLI-54 Highly Advantageous Year building constructed Comply FMLI-55 Highly Advantageous Year business began at this address Comply Can be stored in the Occupancy History. FMLI-56 Highly Advantageous Date sprinkler last tested Comply FMLI-57 Highly Advantageous Fire alarm installer (contractor) Comply FMLI-58 Highly Advantageous Fire alarm system present Comply FMLI-59 I Highly Advantageous Location of fire alarm panel Comply FMLI-60 Highly Advantageous Lock box location Comply FML11 Highly Advantageous Access Code (e.g. lock box code) Comply FMLI-62 Highly Advantageous Protection system and type (multiple) Comply Page 18 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON ------- - - - --- FMLI-63 Highly Advantageous Sprinkler contractor name Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-64 Highly Advantageous Sprinkler contractor address Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-65 Highly Advantageous Sprinkler contractor phone number Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-66 Highly Advantageous Sprinkler contractor cell phone number Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner FMLI-67 Highly Advantageous Sprinkler contractor fax number Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-68 Highly Advantageous Sprinkler plan code number Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-69 Highly Advantageous User defined fields Comply Multiple user defined fields are availabe in the Occupancy module. Alarm Company Information Including: FMLI-70 Highly Advantageous Alarm company Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-71 Highly Advantageous Telephone number Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner FMLI-72 Highly Advantageous Account number Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-73 Highly Advantageous Reset Code Partially Comply or Alternative Not specific fields in Sprinkler information. Protection Systems Notes, Prefire Plans, Permits or Actions could be used to store this information. Can be accomplished through a 3rd party partner product FMLI-74 Highly Advantageous Construction type Comply FMLI-75 Highly Advantageous Roof type comply FMLI-76 Highly Advantageous Floort e comply FMLI-77 Highly Advantageous Wall t e Comply FMLI-78 Highly Advantageous Number of floors above ground Comply FMLI-79 Highly Advantageous Number of floors below ground Comply Fire Extinguishers including the following information FMLI-80 Highly Advantageous Number ComplyDocumented in Fire Protection Systems per Occupancy FML-81 Highly Advantageous T e ComplyDocumented in Fire Protection Systems per Occupancy FMLI-E Highly Advantageous Hose lines stations available I Comply Documented in Fire Protection Systems per Occupancy FMLI-83 Highly Advantageous The system is able to track multiple fire protection systems (e.g., Smoke removal systems, Smoke control systems, Fire Command rooms, suppression systems) Comply The ability to track multiple fire protection systems that may be present in any building 1 structure includes but is not limited to: FMLI-84 Hi hly Advantageous Pertinent systems information Comply FMLI-85 Highly Advantageous Location at occupancy Comply FMLI-86 Highly Advantageous Capability and / or capacity Comply FMLI-87 Highly Advantageous Systems control contact information Comply FMLI-88 Highly Advantageous User -defined fields Partially Comply or Alternative Not directly in Fire Protection Systems. Occupancy Actions has user definable values. FMLI-89 Highly Advantageous Narrative entry capability Comply Protection 1 Life Safety Features FMLI-90 Highly Advantageous The system is able to track protection / life safety features associated with a business Comply The following protection 1 life safety features associated with a business will be tracked: FMLI-91 Hi hly Advantageous Occupancy number Comply FMLI-92 Highly Advantageous Business name Comply FMLI-93 Highly Advantageous Address Comply FMLI-94 Highly Advantageous Knox box(padlock / electric switch Comply FMLI-95 Highly Advantageous Location of hidden key for building access Comply FMLI-96 Highly Advantageous Method of access Comply FMLI-97 Highly Advantageous Fire Department Control FDC panel location Comply FMLI-98 I Highly Advantageous Location of FDC forsprinkler systems (multiple) Comply FMLI-99 Hi hl Advantageous Type of stande Comply FMLI-100 Highly Advantageous Location of standpipe supply inlets (multiple) Comply FMLI-101 Highly Advantageous Location of standpipe outlets (multiple) Comply FMLI-102 Highly Advantageous PIV or OSY valves Comply FMLI-103 Highly Advantageous Description of hazards Comply FMLI-104 Highly Advantageous Outlet location Comply Utility Providers water, electrical, gas): FMLI-105 Highly Advanta eous T e ComplyThrou h Pre -Fire Plan Notes FMLI-106 Highly Advantageous Provider ComplyThrou h Pre -Fire Plan Notes FMLI-107 Highly Advantageous 24 x 7 Emergency Phone Number ComplyThrou h Contacts/Pre-Fire Plan Notes Shut-off Locations, including the following information: FMLI-108 Highly Advantageous Electrical Corn Pre -Fire Plans FMLI-109 Highly Advanta eous Gas Corn Pre -Fire Plans FMLI-110 Highly Advantageous Water Fire Protection S stems FMLI-111 Hi hl Advanta eous Nitrous Oxide FMLI-112 Highly Advantageous Remarks Comply Hazardous Material Information Page 19 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON The system is able to maintain information on hazardous materials located ai FMLI-113 Highly Advantageous business locations Comply CAMEO linkto chemical database. The following information is tracked on hazardous materials located at business locations: FMLI-114 Highly Advantageous Occupancy number Comply FMLI-115 Highly Advantageous Business name Comply FMLI-116 Highly Advantageous Reporting area Comply FMLI-117 Highly Advantageous Full address Comply FMLI-118 Highly Advantageous Business Site Plan Y / N Comply The system has the ability to apply a 704 placard to the record based on the FMLI-119 Highly Advantageous chemical information attached to the location. Comply CAMEO linkto chemical database. Chemical Information (multiple), with the following information: FMLI-120 Highly Advantageous Chemical name Comply CAMEO linkto chemical database. FMLI-121 Highly Advantageous Chemical trade name (Synonym) Comply CAMEO link to chemical database. FMLI-122 Highly Advantageous Chemical brand name (Synonym) Comply CAMEO linkto chemical database. FMLI-123 Highly Advantageous Hazardous Classification Comply CAMEO linkto chemical database. FMLI-124 Highly Advantageous Department of Transportation(DOT)number Comply CAMEO linkto chemical database. FMLI-125 Highly Advantageous Chemical Abstract Services (CAS) identification number Comply CAMEO linkto chemical database. FMLI-126 Highly Advantageous Toxicity code Comply CAMEO linkto chemical database. Partially Comply or FMLI-127 Highly Advantageous Materials Safety Data Sheet reference number Can be stored in chemical notes. Alternative FMLI-128 Highly Advantageous Hazard classification code DOT guide book Comply CAMEO linkto chemical database. FMLI-129 Highly Advantageous Ambient State Comply CAMEO linkto chemical database. Partially Comply or FMLI-130 Highly Advantageous Amount of stored chemical / maximum stored One volume capacity documented. Can add to notes. Alternative FMLI-131 Highly Advantageous Amount of stored chemical / average stored Partially Comply or One volume capacity documented. Can add to notes. Alternative FMLI-132 Highly Advantageous I Unit of measure Comply CAMEO linkto chemical database. FMLI-133 Highly Advanta eous Location of the material stored on premise Comply CAMEO linkto chemical database. FMLI-134 Highly Advantageous Remarks Comply CAMEO linkto chemical database. The system associates all occupancy records together for comprehensive review FMLI-135 Highly Advantageous and re ortin Comply FMLI-136 Highly Advantageous The system is able to embed MSDS with occupancy records Comply MSDS can be attached to the files section of the Occupancy eco rd. Storage Tanks The system is able to manage information about under and above ground storage Partially Comply or Storage tands are not specified regarding above/under FMLI-137 Highly Advantageous tanks Alternative Iground. Notes can be used to differentiate. The following information is tracked about under and above ground storage tanks: Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-138 Highly Advantageous Abandoned in place Actions could be used to store this information. Can be Alternative accor"DI shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-139 Highly Advantageous Amount of inspection fee Actions could be used to store this information. Can be Alternative acco DI shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-140 Highly Advantageous Business name Actions could be used to store this information. Can be Alternative accomd shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-141 Highly Advantageous Tank Owner Actions could be used to store this information. Can be Alternative accor"DI shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-142 Highly Advantageous Owner Contact Information Actions could be used to store this information. Can be Alternative accomd shed through a 3rd D rty partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-143 Highly Advantageous Capacity of tank (gallons) Actions could be used to store this information. Can be Alternative accompl shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-144 Highly Advantageous Construction of tank Actions could be used to store this information. Can be Alternative accomDlished throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-145 Highly Advantageous Contents of tank Actions could be used to store this information. Can be Alternative accompl shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-146 Highly Advantageous Date of installation Actions could be used to store this information. Can be Alternative accomd shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-147 Highly Advantageous Date tank was filled Actions could be used to store this information. Can be Alternative accor"DI shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-148 Highly Advantageous Date tank was removed Actions could be used to store this information. Can be Alternative accomd shed through a 3rd D rty partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-149 Highly Advantageous Initial inspection date Actions could be used to store this information. Can be Alternative accompl shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-150 Highly Advantageous Last date of inspection Actions could be used to store this information. Can be Alternative accomDlished throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-151 Highly Advantageous Location code Actions could be used to store this information. Can be Alternative accompl shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-152 Highly Advantageous Manufacturer of tank Actions could be used to store this information. Can be Alternative accomd shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-153 Highly Advantageous Model number of tank Alternative Actions could be used to store this information. Can be accom DI shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-154 Highly Advantageous Name of company that removed tank Alternative Actions could be used to store this information. Can be accom fished throu h a 3rd arty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-155 Highly Advantageous Name of tank installer Alternative Actions could be used to store this information. Can be accom fished throu h a 3rd oarty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-156 Highly Advantageous Serial number of tank Alternative Actions could be used to store this information. Can be accomplished throu h a 3rd party partner product. Page 20 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-157 Highly Advantageous UL Number Alternative Actions could be used to store this information. Can be accomplished throu h a 3rd party partner product. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-158 Highly Advantageous Tank type (under or above ground) Alternative Actions could be used to store this information. Can be accom lished throu h a 3rd oarty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-159 Highly Advantageous Monitoring device used Alternative Actions could be used to store this information. Can be accom lished throu h a 3rd oarty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-160 Highly Advantageous Pumped Device used Alternative Actions could be used to store this information. Can be accom lished throu h a 3rd oarty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-161 Highly Advantageous Type Pump Alternative Actions could be used to store this information. Can be accom lished throu h a 3rd oarty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-162 Highly Advantageous Vapor recovery system Alternative Actions could be used to store this information. Can be accomd shed through a 3rd arty partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-163 Highly Advantageous Tank / container number Alternative Actions could be used to store this information. Can be accom lished throu h a 3rd oarty oartner oroduct. Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-164 Highly Advantageous GPS Coordinates for Tank location Alternative Actions could be used to store this information. Can be accompl shed throuah a 3rd party partner product Partially Comply or Not specific to tanks. Inspections, Prefire Plans, Permits or FMLI-165 Highly Advantageous USNG information related to Tank location Alternative Actions could be used to store this information. Can be accomplished throu h a 3rd party partner product. Page 21 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS PYPTPTT'i-S PTPP RMCC CPP(`C CITY OF DENTON Fire Investigations Emergency Reporting does not have a built-in Investigations Flnv-1 Advantageous The system can track Fire discipline related investigations Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-2 Advantageous The system can cross reference to related Law Enforcement investigations Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-3 Advantageous The system has the ability to link a record to a fire incident number Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-4 Advantageous The system restricts access to data pertaining to juvenile offenders to authorized Comply Module. We have included an integration with Scout Arson users only Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-5 Advantageous The juvenile offenders section within the investigations module has separate Comply Module. We have included an integration with Scout Arson security settings Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-6 Advantageous g The system supports the ability to create multiple investigation types y pp y p g yp Comply py Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-7 Advantageous The system upholds strict security allowing only authorized user(s) access to Comply Module. We have included an integration with Scout Arson investigation records Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-8 Advantageous The system allows the designation of an incident as a potential arson, with ability Comply Module. We have included an integration with Scout Arson to record additional fields of associated information Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-9 Advantageous The system is able to secure investigative records to limit individual and group Comply Module. We have included an integration with Scout Arson access to individual or multiple records Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Investigation data includes, but is not limited to: Emergency Reporting does not have a built-in Investigations Flnv-10 Advantageous FD investigator name and ID Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-11 Advantageous FD incident number Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-12 Advantageous FD case number Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-13 Advantageous PD investigator assigned Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-14 Advantageous PD case number Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-15 Advantageous Date case begun Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-16 Advantageous Date case closed Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-17 Advantageous Investigation location /address Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Page 22 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS PYPTPTT'i-S PTPP RMCC CPP(`C CITY OF DENTON Emergency Reporting does not have a built-in Investigations Flnv-18 Advantageous Witness information /statements (unlimited) Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-19 Advantageous Victim information / statements (unlimited) Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-20 Advantageous Property occupant Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-21 Advantageous Property owner Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-22 Advantageous Property owner address Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-23 Advantageous Who collected evidence Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-24 Advantageous g Property type i.e. evidence,property, sam le, etc. p y yp ( p ) ComplyModule. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-25 Advantageous Track chain -of -evidence Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-26 Advantageous Characteristics of modus operandi Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-27 Advantageous Narrative Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-28 Advantageous The system is able to attach graphic file(s) to an investigation record (e.g., scene Comply Module. We have included an integration with Scout Arson diagram) Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-29 Advantageous The system is able to restrict an assigned investigator to certain information Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-30 Advantageous The system is able to assign investigator(s) to case Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-31 Advantageous The system is able to relate many incidents to one case Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-32 Advantageous The system is able to attach any Windows -compliant file(s) to an investigation Comply Module. We have included an integration with Scout Arson record (e.g. JPEG, video, image) Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-33 Advantageous The system allows case status to be updated with ongoing activities and notes Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-34 Advantageous The system is able to import, link, or attach initial reports into the investigation Comply Module. We have included an integration with Scout Arson record Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Property and Evidence The system tracks, at a minimum, the following: Emergency Reporting does not have a built-in Investigations Flnv-35 Advantageous Property and Evidence is provided by or integrates with the Law Enforcement Comply Module. We have included an integration with Scout Arson Property and Evidence Module Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Page 23 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON Emergency Reporting does not have a built-in Investigations Flnv-36 Advantageous Report number Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-37 Advantageous Sequential property / evidence number Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-38 Advantageous Submitting investigator ID Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-39 Advantageous Receiving Officer ID Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-40 Advantageous Received date Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-41 Advantageous Item image Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-42 Advantageous Item type (NCIC standard) Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-43 Advantageous Item manufacturer Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-44 Advantageous Item model Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-45 Advantageous Item serial number Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-46 Advantageous Item OAN Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-47 Advantageous Vehicle information (via Vehicle Master Name Index) Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-48 Advantageous Item value Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-49 Advantageous Item location (e.g., facility, room, locker, drawer, bin) Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-50 Advantageous Disposition Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-51 Advantageous Disposition date Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-52 Advantageous Released to Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-53 Advantageous Chain of custody information Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Page 24 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON Emergency Reporting does not have a built-in Investigations Flnv-54 Advantageous The transfer of custody form is printable for signature Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-55 Advantageous The system supports the use of barcodes for tracking items Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Investigative Case Management The system tracks at a minimum the following for each case: Emergency Reporting does not have a built-in Investigations Flnv-56 Advantageous Assigned to Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-57 Advantageous Assigned date Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-58 Advantageous Status Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-59 Advantageous Status date Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-60 Advantageous Initial narrative Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-61 Advantageous Supplemental narratives (unlimited) Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-62 Advantageous Solvability factors Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-63 Advantageous Calculated solvability rating Comply Module. We have included an integration with Scout Arson nvestigation Software in this bid. https://www.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-64 Advantageous Hours of activity Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://www.scoutcms.com/arson-investigation-software The system provides case investigation summaries for each detective including at a minimum, the following: Emergency Reporting does not have a built-in Investigations Flnv-65 Advantageous Number of active cases Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-66 Advantageous Case type breakdown Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-67 Advantageous Assignment date Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-68 Advantageous Activity log Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.Scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-69 Advantageous An authorized user is able to assign (or reassign) cases to any detective Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://ww,N.scoutcms.com/arson-investigation-software Emergency Reporting does not have a built-in Investigations Flnv-70 Advantageous The system is able to view and print entire case report Comply Module. We have included an integration with Scout Arson Investigation Software in this bid. https://wwN.scoutcms.com/arson-investigation-software Page 25 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD RMS FRMS CITY OF DENTON ns 7FInsp-2 10 Highly Advantageous The ability to access Fire Inspection module from mobile device (e.g. tablet, MCT Comply la toHighly Advantageous The ability to enter/generate fire inspection reports from Mobile data/Field Based Comply Reporting module for upload/merge into the FIRMS application (i.e. Field Report) Flnsp-3 Highly Advantageous The system integrates all inspection information with the master location/buildinc file Comply Flnsp-4 Highly Advantageous The system tracks multi -use occupancies Comply Master- Tenant Tools exist in the Emergency Reporting solution Complaints for inspection information Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-5 Highly Advantageous The system records complaints for inspection Alternative Complaint. Details are manually entered into the Complaint Action. Complaints for inspection information includes, but is not limited to: Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-6 Highly Advantageous Informant / requestor Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-7 Highly Advantageous Name Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-8 Highly Advantageous Street address Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-9 Highly Advantageous City Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-10 Highly Advantageous State Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-11 Highly Advantageous Zip code Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-12 Highly Advantageous Telephone number Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-13 Highly Advantageous Complaint location Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-14 Highly Advantageous Request / type (e.g., complaint) Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-15 Highly Advantageous Assigned to Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-16 Highly Advantageous Date of complaint / request Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-17 Highly Advantageous Date of completion Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-18 Highly Advantageous Date referred / transferred Alternative Complaint. Details are manually entered into the Complaint Action. Partially Comply or Occupancy Actions can be used to capture Action Type = Flnsp-19 Highly Advantageous Comments Alternative Complaint. Details are manually entered into the Complaint Action. Management offire insection occupancy rinci als Flns -20 Highly Advantageous IThe system manages fire inspection occupancy rinci als Comply Management of fire inspection occupancy principals information includes, but is not limited to: Flns -21 Hi hly Advantageous Business name Comply Flns -22 Highly Advantageous Name of the business owner Comply Flns -23 Highly Advantageous Telephone number of the business owner Comply Flns -24 Highly Advantageous Full address of business owner Comply Flns -25 Highly Advantageous Nameofemer ncy contact for the business (multiple) Comply Flns -26 Highly Advantageous Emergency contact telephone number (multiple) Comply Flns -27 Highly Advantageous Type of emerenc contact Comply Flns -28 I Highly Advantageous Building/ property owner Com Flns -29 Highly Advanta eous Telephone number of the property owner CoEpily Flns -30 Highly Advantageous Full address of property owner Comply Flns -31 Highly Advantageous I Comments Comply Flns -32 Hi hl Advantageous The system manages fire inspections by inspection district Comply Occupancy Zones and/or Stations Flns -33 Highly Advantageous The system attaches re -incident plans to occupancy files Comply Flnsp-34 Highly Advantageous The system supports the entry of exact addresses specific to the apartment / SUItE Comply level The system supports the entry of unlimited contact information for each locatior Flnsp-35 Highly Advantageous (e.g., landlord name, address, telephone, management company name, address, Comply telephone) Flnsp-36 Highly Advantageous The system records an unlimited number of "special circumstances" regarding a Comply location (e.g., Building Inspection information, unique characteristics) Flns -37 Highly Advantageous The system supports the entry of unlimited number of violations Comply Flnsp-38 Highly Advantageous Ability to use a "Hot List' for most common code violations Partially Comply or Inspection forms are customizable by agency per inspection Alternative type. Flnsp-39 Highly Advantageous The system supports the entry of unlimited number of citations Comply Flnsp-40 Highly Advantageous Ability to use a "Hot List' for most common citations issued Partially Comply or Inspection forms are customizable by agency per inspection Alternative Itype. Page 26 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD RMS FRMS CITY OF DENTON Flnsp-41 Highly Advantageous The system displays the plain English description for violation codes in addition tc Comply the code Flnsp-42 Highly Advantageous The system allows the designation of inspection responsibility by station area foi Comply each address Flnsp-43 Highly Advantageous The system allows the scheduling of follow-up inspections Comply The system allows the designation of re -inspection frequency based on type of Flnsp-44 Highly Advantageous business (e.g., regular inspections are every two years, self -inspections are every Comply four years fire permits ever ear Flnsp-45 Highly Advantageous The system is able to print out re -inspection schedules on a daily, weekly, of Comply monthly basis Flnsp-46 Highly Advantageous The system is able to print out inspection schedules for individual station or al Comply stations Flnsp-47 Highly Advantageous The system is able to generate form letters documenting specific violations with Comply date of scheduled re -inspection Flnsp-48 Highly Advantageous The system is able to view online and print out history of prior violations for any Comply address Flnsp-49 Highly Advantageous The system allows an inspection record to be viewed online without making any Comply char es to record Flnsp-50 Highly Advantageous The system records the name and ID of the inspector and the date and time for Comply each inspection performed Flns -51 Highly Advantageous The system is able to record results of violation re -inspection Comply Flnsp-52 Highly Advantageous The system is able to record fines for non-compliance Comply Flnsp-53 Highly Advantageous The system is capable of printing out a complete inspection report Comply Flnsp-54 Highly Advantageous The system records the name and operator ID of anyone making changes to Comply inspection record Flnsp-55 Highly Advantageous The system supports the ability to perform inspections in the field and uploac Comply results to mains stem Flnsp-56 Highly Advantageous The system is able to associate a scanned image (e.g. "pre -fire plan") to a Comply location Flnsp-57 Highly Advantageous The system is able to attach any Windows -compliant file(s) to an investigation Comply ecord e. . JPEG video image) Inspection Information Emergency Reporting Inspection Forms are not tied The system is able to update code books (based on the availability of soft copy specifically to published code manuals. They are built on a Flnsp-58 Highly Advantageous versions) via automated process Does Not Comply per agency basis and can be shared between other ER customers. Update/Changes to codes can be done by editina existina forms. The system is able to track violations that have expired, been superseded, etc. Flnsp-59 Highly Advantageous (i.e. not corrupt old records, but not allow superseded violation code to be Comply selected going forward The system is ca able of synchronizing dates e. y p y g ( g., inspection, re -inspection, Partially Comply or Emergency Reporting's CALENDAR module can be exporte Flnsp-60 Highly Advantageous court dates) with the mail calendar function Alternative into .ics format files for importing into other calendars but does not have a live feed. Flnsp-61 Highly Advantageous The inspectioiren module must support multiple violation code books (e.g., NFPA, Comply nternational FCode IBC FMC FMC Hazmat local ordinances Ins ection activitv Flns -62 Highly Advantageous The s stem tracks inspection activity Comply The track inspection activity information includes: Flns -63 Highly Advantageous Notes on the type of inspection Comply Flns -64 Highly Advanta eous The hours spent Comply Flns -65 Highly Advantageous The results of the inspection Comply Inspection activity can be tracked by: Flns -66 Hi hly Advantageous Address Comply Flns -67 Highly Advantageous Time inspection started Comply Flns -68 Highly Advantageous Time inspection ended Comply Flns -69 Highly Advantageous Amount oftimespent oninspection Comply Flns -70 Highly Advantageous Assigned to Comply Flns -71 Highly Advantageous Business name Comply Flns -72 Highly Advantageous Completed by Comply Flns -73 Highly Advantageous Date Comply Flns -74 Highly Advantageous Disposition of the inspection Comply Flns -75 Highly Advantageous ID number of the inspector (multiple) Comply Flns -76 Highly Advantageous Number of violations cleared Comply Flns -77 Highly Advantageous Number of violations issued Comply Flns -78 Highly Advantageous Occupancy number Comply Flns -79 Highly Advantageous Occupancy type Comply Flns -80 Highly Advantageous Remarks Comply Flns -81 Highly Advantageous Re -ins ection date Comply Flns -82 Highly Advanta eous Type of inspection Comply Flnsp-83 Highly Advantageous The system is able to select violation codes from agency -defined drop down lists Comply Flnsp-84 Highly Advantageous The system is able to access and update inspection records from any workstation Comply mobile desktop, etc. Flnsp-85 Highly Advantageous An inspection report can indicate whether additional technical/HAZMAT inspectior Comply is required Flns -86 Highly Advantageous The system is able to update contact information during an inspection Comply Flnsp-87 Highly Advantageous An authorized user is able to display prior fire incident and inspection history foi Comply Two separate reports, but can be done. scheduled occupancies Flnsp-88 Highly Advantageous An authorized user is able to print prior fire incident and inspection history foi Comply Two separate reports, but can be done. scheduled occupancies The system can track disposition ofany inspection by: Flns -89 Highly Advantageous Outstanding violations Comply Flnsp-90 Highly Advantageous Cleared Comply Flnsp-91 Highly Advantageous Completed Comply Flnsp-92 Highly Advantageous Other Comply Flnsp-93 Highly Advantageous The system maintains a master table associated with fire statutes and codes Does Not Comply Flns -94 Highly Advantageous IThe system tracks most frequently sited violations fora given time period Comply Inspection Schedule Flnsp-95 Highly Advantageous The system is able to create and track inspection schedule for fire prevention sta Comply Page 27 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD RMS FRMS PYPTPTT'i-S PTPP RMC CPPC TPTC`ATTC)NTC CITY OF DENTON The system is able to create and track inspection schedule for fire revention staff b Flnsp-96 Highly Advantageous Individuallocation Comply Flnsp-97 Highly Advantageous Batch locations (e.g. whole mall or an entire street block) I Comply lBy Occupancy Zones or Stations Flnsp-98 Highly Advantageous Permit type I Comply Flnsp-99 Highly Advantageous The system can create an event in the calendar automatically from inspection anc re -inspection intervals Comply Flnsp-100 Highly Advantageous The system allows authorized users to easily search for upcoming inspection due dates for a user specified time period (e.g., 30 days, 60 days,120 days) Comply Flnsp-101 Highly Advantageous The system can rotate grouped inspection responsibilities (e.g., betweer com anies and shifts Partially Comply or Alternative This can be done in bulk, but is manual process Flns 102 p Highly Advantageous g y g The system identifies remises requiring permitted inspectors versus duty crews y p q 9 P p y Partially Comply or Alternative This can be done in bulk, but is manual process Flns -103 Highly Advantageous An inspection record may be referred to another division Comply Flns -104 Highly Advantageous lAn inspection record may be referred to a higher authority Comply Violation and Citations The system allows the addition of an unlimited number of the following record es: Flns -105 Highly Advantageous Violations comply Flns -106 Highly Advantageous Citations Comply Flns -107 Highly Advantageous Recommendations Comply Flns -108 Highly Advantageous Referrals Comply Flns -109 Highly Advantageous Fees Comply The system creates and maintains violation information by: Flns -110 Hi hly Advantageous Address Comply Flns -111 Highly Advantageous Business name Comply Flns -112 Highly Advantageous Date of violation Comply Flns -113 Highly Advantageous Entered by Comply Flns -114 Highly Advantageous Type of violation Comply Flns -115 Highly Advantageous Number of violations Comply Flnsp-116 Highly Advantageous Violation code based on adopted Fire Code Partially Comply or Alternative Reports based on Violations are available, but users must build inspections based on adopted codes Flnsp-117 Highly Advantageous Multiple violation code books (NFPA, International, FMC, FMC Hazmat, etc.) Partially Comply or Alternative Reports based on Violations are available, but users must build inspections based on adopted codes Flnsp-118 Highly Advantageous Citation number Does Not Comply Citations may be noted on the Inspection form, which is refrenced by Location and Inspection Date Flns -119 Highly Advantageous Date of notice of violation Comply Flns -120 Highly Advantageous Date violation was cleared Comply Flns -121 Highly Advantageous Date by which the violation should be cleared Comply Flns -122 Highly Advantageous Issuing Inspector ID Comply Flns -123 Highly Advantageous Court Date Does Not Comply Flns -124 Highly Advantageous Court Time Does Not Comply Flns -125 Highly Advantageous Court Continuation Date Does Not Comply Flns -126 Highly Advantageous Court Disposition Does Not Comply Flns -127 Highly Advantageous Comments Comply Flnsp-128 Highly Advantageous The system tracks re -inspections and associates them with original inspection Comply Flnsp-129 Highly Advantageous The system tracks new violations that arise on re -inspection and associates them with the original ins ectior Comply Flnsp-130 Highly Advantageous The system schedules inspections at mandatory, pre -defined intervals (e.g., earl school ins ections Comply Flns -131 Highly Advantageous An authorized user can override re -inspection dates Comply Flns -132 Highly Advantageous The system is able to generate invoice letters for re -inspection fines or fees Comply Flnsp-133 Highly Advantageous The system is able to attach digital photos to a violation/citation in the database Comply Flns -134 Highly Advantageous The system can add multiple violations on a single screen Comply Flns -135 Highly Advantageous The system can clear multiple violations on a single screen Comply Flnsp-136 Highly Advantageous The system tracks the most frequent violations and citations over a user defined period of time Comply Flns -137 Highly Advantageous The system is able to record the testing of Vent -a -Hood Systems Comply Page 28 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON EXHIBIT 3-5 FIRE RMS SPECS Fd FHyd-1 Highly Advantageous The ability to access the hydrants module from a mobile device (e.g. tablet, MCT, laptop) Comply FHyd-2 Highly Advantageous The ability to enter/ generate / update fire hydrant records from Mobile data i Field Based Reporting module for upload / merge into the FIRMS application (i.e. Field Report) Comply FHyd-3 Highly Advantageous The system allows a test record to be viewed online without making any changes to record Comply FHyd-4 Highly Advantageous Information on hydrant status is accessible from the CAD application Comply ER has no control over CAD applications, however, through our API, a CAD vendor can choose query data within ER to consume as they 5 FHyd-5 Highly Advantageous Information on hydrant status is accessible from the Mobile application Comply Sao offering, ER available through any popular browser, there therr e is nno need for a mobile application. FH y d-6 Highly Advantageous g y g Information on hydrant status updates eo-database applications (hydrant layer) y p g pp (y y ) Partially Comply or Alternative Through our available Google Integration, hydrant status is available. Hydrant data can be exported and applied to geo- database applications but it is a manual process unless the software tit I 7e.� FR'� API hooks FHyd-7 Highly Advantageous The system provides the ability to see hydrant information from the Master Location Index (building / business file) for all hydrants within a radius that is agency definable Comply FHyd-8 Highly Advantageous The information on hydrant status is be accessible in mobile units / mobilE application Comply FHyd-9 Highly Advantageous Updates to hydrant status must update in CAD and mobile applications in real time Comply Through our available Google Integration, hydrant status is available. Hydrant data can be exported and applied to geo- database applications but it is a manual process unless the .software tit I 7e.� FR'� API hooks FHyd-10 Highly Advantageous The system allows any active workstation to print to any printer available on the n etwo rk Comply FHyd-11 Highly Advantageous The system will be able to capture or import historical hydrant data,Vendor should note requirements to accomplish this or limitations that may be of impact in the comments Comply Hydrant data includes but not limited to: FH d-12 Hi hly Advantageous Hydrant ID / serial number Comply FHyd-13 Highly Advantageous Municipal water company record number Partially Comply or Alternative Ownership can be documented in a specific field, but not Record Number. Notes fields are available to store additional data. FH d-14 Highly Advantageous County hydrant ID number must be unique / unable to be du licatec Does Not Comply Notes fields are available to store additional data. FH d-15 Highly Advantageous Hydrant manufacturer Comply FH d-16 Highly Advantageous Hydrant color and / ort e i.e. private or easement red or silver Comply FH d-17 Highly Advantageous Hydrant te Comply FH d-18 1 Hiqhly Advantageous Out of service check box Comply Radio button FH d-19 Highly Advantageous Coupling type Does Not Comply FHyd-20 Highly Advantageous Thread type Partially Comply or Alternative Thread type is graphical when users are performing Flow Testing. Helps a userspecify the coefficient. FH d-21 Highly Advantageous Location (by address Comply FH d-22 Highly Advantageous Main size Comply FH d-23 Highly Advantageous Static pressure Comply FH d-24 Highly Advantageous Residual pressure Comply FH d-25 Hiqhly Advantageous Flow pressure Comply FH d-26 Hiqhly Advantageous GPM calculated by system) Comply FH d-27 Highly Advantageous Tank type (e.g. metal plastic DoesNotComply Tanks are not available in ERS. FH d-28 Highly Advantageous Tank size DoesNotComply Tanks are not available in ERS. FH d-29 Highly Advantageous Test date Comply FH d-30 Highly Advantageous Next scheduled test date Comply FH d-31 Highly Advantageous ID of person performin test Comply FH d-32 Highly Advantageous Indicator oftest pass/fail Comply FH d-33 Highly Advantageous Corrections required, if test failed Comply FH d-34 Hiqhly Advanta eous Comments Comply FH d-35 Highly Advantageous GIS ID number Does Not Comply lNotes fields are available to store additional data. FH d-36 Hiqhly Advantageous GPS coordinates Comply I FHyd-37 Highly Advantageous User defined fields Partially Comply or Alternative Values in several fields can be user defined but custom field are not supported. FH d-38 Highly Advanta eous The system is able to schedule hydrant maintenance activities Comply The system can schedule maintenance activities: FH d-39 Highly Advantageous I By hydrant Comply FH d-40 Highly Advantageous By flow test Comply FH d-41 Highly Advantageous The system can add a hydrant to the maintenance schedulE Com FH d-42 Highly Advantageous The system can remove a hydrant from the maintenance schedulE Com FHyd-43 Highly Advantageous The system is able to assign personnel to hydrant maintenance activities Comply Personnel are assigned to hydrant maintenance activities: FHyd-44 Highly Advantageous By station Partially Comply or Alternative Hydrant maintenance activities are shown on the home screen through user preferences, but not by station or shift. Can be by FHyd-45 Highly Advantageous By shift Partially Comply or Alternative Hydrant maintenance activities are shown on the home screen through user preferences, but not by station or shift. Can be by FH d-46 Highly Advantageous The system captures hydrant maintenance informatior Comply Hydrant maintenance information includes, but not limited to: FH d-47 Hi hly Advantageous Hydrant activities user -defined Comply FH d-48 Highly Advantageous Hydrant activity start date Comply FH d-49 Highly Advantageous Hydrant activitstart time Comply FH d-50 Highly Advantageous Hydrant activity end date Comply FH d-51 Highly Advantageous Hydrant activity end time Comply FH d-52 Highly Advantageous The system captures hydrant inspections informatior Comply FHyd-53 Highly Advantageous The system captures multiple hydrant Inspections information per hydrant Comply Hydrant inspections data includes, but not limited to: FH d-54 Highly Advanta eous Date of inspection Com FH d-55 Highly Advanta eous Time of ins ection Com FH d-56 Hi hl Advanta eous Individual / unit doin Inspection Comply FH d-57 Highly Advantageous I Total time of Inspection Comply Page 29 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS PYPTPTT'i-S PTPP RMC CPP(`C CITY OF DENTON FH d-58 Highly Advanta eous The system captures hydrant service data Comply Hydrant service data includes, but not limited to: FH d-59 Highly Advantageous Inspected check box comply FH d-60 Highly Advanta eous Flushed check box Comply FH d-61 Highly Advanta eous Serviced check box Comply FH d-62 Highly Advantageous Other service with drop down list user definable' Comply FH d-63 Highly Advantageous The system captures hydrant repair date Comply Hydrant repair data includes, but not limited to: FHyd-64 Highly Advantageous Defect found with drop down list (user definable) Partially Comply or Alternative Hydrant Status Dropdown is user definable and can include defects. FHyd-65 Highly Advantageous Defect reported (check box) Partially Comply or Alternative Hydrant Status Dropdown is user definable and can include defects. FH d-66 Highly Advantageous Repair required check box Comply FHyd-67 Highly Advantageous Municipal water company work order number (10 character alpha -numeric) Does Not Comply FH d-68 Highly Advantageous Notes / remarks Comply FHyd-69 Highly Advantageous The system captures hydrants struck by vehicles Partially Comply or Alternative Hydrant Status Dropdown is user definable and can include defects. The information tracked for hydrants struck by vehicles includes, but not limited to: FHyd-70 Highly Advantageous Date of accident Partially Comply or Alternative Hydrant Status Dropdown is user definable and can include defects. FH d-71 Highly Advantageous Date of repair Comply FH d-72 Highly Advantageous Fee charged for repair Does Not Comply FH d-73 Highly Advantageous Reimbursement received Y / N checkbox Does Not Comply FH d-74 Highly Advantageous Notes / remarks Comply FH d-75 Highly Advantageous The system ca tures hydrants flow tes Comply Hydrants flow test (multiple) data includes, but not limited to: FH d-76 Hi hly Advantageous Date of flow test Comply FH d-77 Highly Advantageous Time of flow test Comply FH d-78 Highly Advantageous Individual / unit doing flow tes Comply FH d-79 Highly Advantageous Total time of flow test Comply FH d-80 Highly Advantageous Pitot tube results Comply FH d-81 Highly Advantageous Diameter of outlet Comply FH d-82 Highly Advantageous Discharge coefficient Comply FH d-83 Hiqhly Advantageous Correction factor Does Not Cc Ply FH d-84 Highly Advanta eous GPM flow calculated Comply FH d-85 Highly Advanta eous Staticpressure Comply FH d-86 Hiqhly Advantageous Residual pressure Comply Calculated GPM Flow: FHyd-87 Highly Advantageous At 20 PSI residual Partially Comply or Alternative Static, Residual, and Desired Pressure under Flow Tests, can calculate desired pressure. FHyd-88 Highly Advantageous At 10 PSI residual Partially Comply or Alternative Static, Residual, and Desired Pressure under Flow Tests, can calculate desired pressure. FHyd-89 Highly Advantageous At 0 PSI residual Partially Comply or Alternative Static, Residual, and Desired Pressure under Flow Tests, can calculate desired pressure. FH d-90 Highly Advantageous Notes / remarks Comply FH d-91 Highly Advantageous The system will print out complete hydrant test re or Comply Page 30 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS PYPTPTT'i-S PTPP Rn414 CPP(`C CITY OF DENTON Equipment Maintenance Equipment Maintenance, Repair and Testing 'Equip-1 Highly Advantageous IThe system manages equipment maintenance and repair functions Comply The system collects data to manage equipment maintenance and repair functions which includes, but is not limited to: 'Equip-2 Highly Advantageous Type Comply 'Equip-3 Highly Advantageous Agency Comply e Each agency account is assumed independent, therefore ui ment is a enc s ecific. 'Equip-4 Highly Advantageous General description Comply ERS has the ability to create groups forequipment. 'Equip-5 Highly Advantageous Work order number Partially Comply or Alternative required. Maintenance is chronological, work order numbers are not 'Equip-6 Highly Advantageous Inspected / tested by (e.g., officer ID, name Comply 'Equip-7 Highly Advantageous Type of inspection / test (multiple occurrences Comply 'Equip-8 Highly Advantageous Date of inspection / test Comply 'Equip-9 Highly Advantageous Status (e.g., ass/fail Comply FE ui -10 Highly Advantageous Next action / inspection to be made Comply Based on date of next service when entered. 'Equip-1 1 Highly Advantageous Date of next action / inspection Comply Based on date of next service when entered. FE ui -12 Highly Advantageous Unlimited remarks free text Comply FE ui 13 q P Highly Advantageous 9 Y 9 The system manages and tracks um testing and inspection Y 9 pump 9 P Partially Comply or Alternative pump Maintenance type is selectable by the agency. NFPA specifics to testing are not available. 'Equip-14 Highly Advantageous The system manages and tracks aerial testing and inspections Partially Comply or Alternative pump Maintenance type is selectable by the agency. NFPA specifics to testing are not available. 'Equip-15 Highly Advantageous The system manages and tracks hand tools testing and inspections Partially Comply or Alternative pump Maintenance type is selectable by the agency. NFPA specifics to testing are not available. Facility Repair 1 Work Order Tracking 'Equip-16 Highly Advantageous jAny authorized user can submit work requests Comply FE ui -17 Highly Advantageous IThe system is able to report and track requests for repair at facilities Comply 'Equip-18 Highly Advantageous The system can interface to the Sprocket facility management software application Partially Comply or Through Alternative software exist. the use of our API, integration to facility management is a capability. Interface to Spricket does not currently The Facility Repair data that may be tracked includes, but is not limited to: FE ui -19 Hi hl Advantageous Repair te Comply FE ui -20 Highly Advantageous Repair location Comply FE ui -21 Highly Advantageous Free -form text field for notes Comply FE ui -22 Highly Advantageous Requesting facil ty Does Not Comply FE ui -23 Highly Advantageous General description Comply 'Equip-24 Highly Advantageous Work order number Partially Comply or Alternative numbers Maintenance system is chronological and therefore work order are not used. FE ui -25 Highly Advantageous Requesting erson Comply FE ui -26 Highly Advantageous Requesting shift Does Not Comply FE ui -27 Highly Advantageous Reported date Comply FE ui -28 Highly Advantageous Date work order assigned Comply FE ui -29 Highly Advantageous Date of action Comply FE ui -30 Highly Advantageous Action type Comply FE ui -31 Highly Advantageous Date ofcompletion Comply FE ui -32 Highly Advantageous Assigned to table based Comply FE ui -33 Highly Advantageous Inspected/ verified bi.e. personnelID, name) Comply FE ui -34 Highly Advantageous Date of inspection / verification Comply 'Equip-35 Highly Advantageous Ability to associate / link work orders Partially Comply or numbers Alternative Maintenance system is chronological and therefore work order are not used. Work orders are tied to Apparatus or Eauipment FE ui -36 Highly Advantageous Unlimited remarks free text Comply Hose Inspection and Testing 'Equip-37 Highly Advantageous The system is able to capture and maintain hose inspection and test information Comply The hose inspection and test information tracked includes, but is not limited to: FE ui -38 Highly Advantageous Hose number/ ID Comply FE ui -39 Highly Advantageous Station ID Comply FE ui -40 Highly Advantageous Apparatus / Loc;tion Comply FE ui -41 Highly Advantageous Diameter size Comply FE ui -42 Highly Advantageous Type of hose Comply 'Equip-43 Highly Advantageous Length Partially Comply or Alternative hose Can be managed by creation of subcategories (i.e. 100' 1.75" FE ui -44 Highly Advantageous Manufacturer Comply FE ui -45 Highly Advantageous Date Purchased Does Not Comply FE ui -46 Highly Advantageous Contract Number Does Not Comply FE ui -47 Highly Advantageous Date placed in service Comply FE ui -48 Highly Advantageous Date tested Comply 'Equip-49 Highly Advantageous Pressure tested at (400 / 300 / 250 psi) Partially Comply or Alternative Can be documented in notes of testing record FE ui -50 Highly Advantageous Employee ID of Tester / Insector Comply FE ui -51 Highly Advantageous Test results Comply FE ui 52 q p Highly Advantageous g y g Visual / physical check ass, fail p y (P ) Partially Comply or Alternative Pass / Fail not specific to Visual p 'Equip-53 Highly Advantageous Pressure test (pass, fail) Partially Comply or Alternative Pass / Fail not specific to Pressure Test. FE ui -54 Highly Advantageous Remarks Comply 'Equip-55 FE ui -56 Highly Advantageous Highly Advantageous User defined fields The system maintains the historyof hose testingdates and results Does Not Com I Com Ladder Inspection and Testing 'Equip-57 Highly Advantageous The system is able to capture and maintain ladder inspection and test information Not Answered The ladder inspection and test information tracked includes, but is not limited to: 'Equip-58 Highly Advantageous Ladder number/ID Comply 'Equip-59 Highly Advantageous Station ID Comply 'Equip-60 Highly Advantageous Apparatus / location Comply Page 31 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON ------- - -------- FEquip-61 ---- Highly Advantageous Type of ladder Comply FEquip-62 Highly Advantageous Length Partially Comply or Alternative Size field can be used. FE ui -63 Highly Advantageous Manufacturer Comply FE ui -64 Highly Advantageous Date purchased Does Not Comply FE ui -65 Highly Advantageous Contract number Does Not Comply Note field could be used. FE ui -66 Highly Advantageous Date placed in service Comply FE ui -67 Highly Advantageous Date tested Comply FE ui -68 Highly Advantageous Vendor name Comply FE ui -69 Highly Advantageous VendorlD Does Not Comply FE ui -70 Highly Advantageous Inspector name Comply FE ui -71 Highly Advantageous Employee ID oftester/ inspector Comply FE ui -72 Highly Advantageous Test results Comply FE ui 73 q p Highly Advantageous g y g Visual / physical check ass, fail p y (P ) Partially Comply or Alternative Pass / Fail not specific to Visual p FEquip-74 Highly Advantageous Load test (pass, fail) Partially Comply or Alternative Pass / Fail not specific to Pressure Test. FE ui -75 Highly Advanta eous Remarks Comply FEquip-76 FE ui -77 Highly Advantageous Highly Advantageous User defined fields The system maintains the history of ladder testing dates and results Does Not Comply Com TIV Breathing Equipment FE ui -78 Highly Advantageous IThe system captures and tracks breathing apparatus data Comply The breathing apparatus data tracked includes, but not limited to: FE ui -79 Hi hl Advantageous Location by station Comply FE ui -80 Highly Advantageous Location by apparatus Comply FE ui -81 Highly Advantageous Location by o erator Comply FE ui -82 Highly Advantageous Serial number Comply FEquip-83 Highly Advantageous Purchase date Partially Comply or Alternative Note field could be used. FEquip-84 Highly Advantageous Cylinder check Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. FEquip-85 Highly Advantageous Regulator function Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. FEquip-86 Highly Advantageous Diaphragm function Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. FEquip-87 Highly Advantageous Face piece and tube status Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. FEquip-88 Highly Advantageous Back plate and harness status Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. FE ui -89 Highly Advantageous Name and ID of individual performing test Comply FE ui -90 Highly Advantageous Date and time of test Comply FE ui -91 Highly Advantageous Next scheduled test date Comply FE ui -92 Highly Advantageous Air cylinder hydro -test date Comply FE ui -93 Highly Advantageous Air cylinder hydro -test test results Comply FEquip-94 Highly Advantageous Face piece fit testing of personnel Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. FEquip-95 Highly Advantageous Hydro -testing of additional equipment (e.g., fire extinguishers, 02 bottles) Comply FE ui -96 Highly Advantageous Face piece repair and training certifications Comply FEquip-97 Highly Advantageous Cascade testing Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of eau pment FEquip-98 Highly Advantageous Porta-count testing Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of eau pment. FEquip-99 Highly Advantageous Posi-check testing Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of eau pment FEquip-100 Highly Advantageous Respirator testing Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of eau pment FEquip-101 Highly Advantageous Compressor testing (quarterly) Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of ent FE ui -102 Highly Advantageous-Advantageous-r NFPA compliant date Does Not Com FE ui -103 Highly Advantageous Expiration date Comply FE ui -104 Highly Advantageous I User defined fields Does Not Comply Hazmat Monitoring Equipment FE ui -105 Highly Advantageous IThe system captures and tracks Hazmat monitoring equipment Comply FEquip-106 Highly Advantageous The system has the ability to add user defined fields that are unique to each type or category Comply Hazmat monitoring equipment data includes but not limited to: FE ui -107 Hi hly Advantageous Serial number Comply FE ui -108 Highly Advantageous Type of monitor Comply FE ui -109 Highly Advantageous Date entered into service Comply FEquip-110 Highly Advantageous Date of last calibration Partially Comply or Alternative Not specifically, can use 'routine maintenance' with sub -title of request needed. 'Equip-1 11 Highly Advantageous Date of last maintenance Comply 'Equip-1 12 Highly Advantageous Maintenance action taken Com FE ui -113 Highly Advanta eous Name and ID of individual performingaction Com FE ui -114 Highly Advantageous Next scheduled maintenance date comply Based on date of next service when entered. Hazmat Suits FE ui -115 Highly Advantageous IThe system captures and tracks data associated with hazmat suits Comply Hazmat suits data includes, but is not limited to: FEquip-116 Highly Advantageous ID number Comply FEquip-117 Highly Advantageous Type of suit Comply FEquip-118 Highly Advantageous Date entered into service Comply FEquip-119 Highly Advantageous Date of last test Comply FEquip-120 Highly Advantageous Test resuIts Comply FEquip-121 Highly Advantageous Maintenance action taken Comply FEquip-122 Highly Advantageous Name and ID of individual performing test Comply FEquip-123 I Highly Advantageous Next scheduled test date Comply Based on date of next service when entered. FEquip-124 Highly Advantageous Expiration date Comply Other Issued Equipment Page 32 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS PYPTPTT'i-S PTPP RMC CPP(`C CITY OF DENTON 'Equip-125 Highly Advantageous The system captures and tracks other issued equipment data Comply The other issued equipment data includes but is not limited to: 'Equip-126 Highly Advantageous Testing of electrical gloves Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of e ui ment. 'Equip-127 Highly Advantageous Testing of hot sticks Comply Any equipment can entered and tracked. Some equipment may not have specific fields related specifically to the type of e ui ment. 'Equip-128 Highly Advantageous System ID number Partially Comply or Alternative Notes field could be used. FE ui -129 I Highly Advantageous Item description Comply FE ui -130 Highly Advantageous Equipment ID number Comply 'Equip-131 Highly Advantageous Agency ID number Partially Comply or Alternative Each agency account is assumed independent, therefore equipment is agency specific. 'Equip-132 Highly Advantageous User -defined category Comply FE ui -133 Highly Advantageous User -defined sub -category Comply 'Equip-134 Highly Advantageous Date of purchase Does Not Comply 'Equip-135 Highly Advantageous Expiration date Comply 'Equip-136 Highly Advantageous Supplying vendor Comply FE ui -137 Highly Advantageous Purchase cost Comply 'Equip-138 Highly Advantageous Funding source (e.g. grant monies) Does Not Comply 'Equip-139 Highly Advantageous Manufacturer Comply FE ui -140 Highly Advantageous Model number Comply 'Equip-141 Highly Advantageous Serial number Comply 'Equip-142 Highly Advantageous Last maintenance / inspection due Comply 'Equip-143 Highly Advantageous Personnel ID(Issued to) Comply FE ui -144 Highly Advantageous Unit number/ a paratus number issued to Comply 'Equip-145 Highly Advantageous Free -form text field for notes Comply 'Equip-146 Highly Advantageous Repair records (including shipped / returned dates, shipped to, cost) Comply FE ui -147 I Highly Advantageous Maintenance records Comply 'Equip-148 Highly Advantageous Maintenance schedule Partially Comply or Alternative Based on date of next service when entered. FE ui -149 Highly Advantageous OSHA testing requirement ID Does Not Comply FE ui -150 Highly Advantageous OSHA testing requirement due date Does Not Comply 'Equip-1 51 Highly Advantageous OSHA testing requirement completion date Does Not Comply FE ui -152 Highly Advantageous NFPA testing requirement I D Does Not Comply 'Equip-153 Highly Advantageous NFPA testing requirement due date Comply Based on date of next service when entered and NFPA Testing is selected for Maintenance Type FE ui -154 Highly Advantageous NFPA testing re uirement completion date Comply FE ui -155 Highly Advantageous User defined fields Does Not Comply Fixed Asset Tracking FE ui -156 Highly Advantageous IThe system is able to capture and track fixed -asset data I Comply Ability to access the system via a mobile device: FE ui -157 Highly Advanta eous Laptop com uter Comply FE ui -158 Highly Advanta eous Tablet Comply FE ui -159 Highly Advantageous PDA Comply FE ui -160 Highly Advantageous Other type of mobile device Comply Any device with a browser. The fixed -asset related data includes but not limited to: 'Equip-1 61 Hi hlv Advantageous Item description Comply 'Equip-162 Highly Advantageous System ID number Partially Comply or Alternative Notes field could be used. FE ui -163 Highly Advantageous Agency ID number Comply FE ui -164 Highly Advantageous User -defined category Comply FE ui -165 Highly Advantageous User -defined sub -category Comply FE ui -166 Highly Advantageous Date of purchase Does Not Comply FE ui -167 Highly Advantageous Supplying vendor Comply FE ui -168 Highly Advantageous Purchase cost Comply FE ui -169 Highly Advantageous Manufacturer Comply FE ui -170 Highly Advantageous Model number Comply FE ui -171 Highly Advantageous Serial number Comply FE ui -172 Highly Advantageous Last maintenance / inspection due Comply FE ui -173 Highly Advantageous Current location of item Comply FE ui -174 Highly Advantageous Free -form text field for notes Comply FE ui -175 Highly Advantageous Repair records ncluding shipped / returned dates, shipped to, cost Comply FE ui -176 Highly Advantageous Maintenance records Comply 'Equip-177 Highly Advantageous Maintenance schedule Partially Comply or Alternative Would need to be recorded in equipment notes FE ui -178 Highly Advantageous OSHA testing requirement ID Does Not Comply FE ui -179 Highly Advantageous OSHA testing requirement due date Does Not Comply FE ui -180 Highly Advantageous OSHA testin re uirement completion date Does Not Comply 'Equip-1 81 Highly Advantageous NFPA testing requirement I D Does Not Comply 'Equip-182 Highly Advantageous NFPA testing requirement due date Comply Based on date of next service when entered and NFPA iTesting is selected for Maintenance Type FE ui -183 Highly Advantageous NFPA testing requirement completion date Comply The system tracks, at a minimum, the following fixed -asset distribution data: 'Equip-184 Highly Advantageous System ID number Partially Comply or Alternative Notes field could be used. FE ui -185 Highly Advantageous Recipient Comply FE ui -186 Highly Advantageous Issuer Comply Auto -filled by user logged in to record distribution. FE ui -187 Highly Advantageous Date distributed Comply FE ui -188 Highly Advantageous Date returned Comply 'Equip-189 Highly Advantageous Date of loss or theft Partially Comply or Alternative Not recorded in specific field. 'Equip-190 Highly Advantageous Police report number for theft or loss Does Not Comply Notes field could be used. 'Equip-191 Highly Advantageous Police report date from theft or loss Does Not Comply lNotes field could be used. Inventory Tracking 'Equip-192 Highly Advantageous Inventory tracking system tracks all equipment sub -groups (e.g., vehicles, hoses issued equipment, fixed assets Comply FE ui -193 Highly Advantageous lInventory tracking is compatible with, can interface to, a bar-coding system Comply Ability to manage and track inventory using a bar code system including, but not limited to, the following functions: Page 33 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON ------- - -------- 'Equip-194 ---- Highly Advantageous Perform a mass update Comply FE ui -195 Hi hl Advantageous Locate item by bar code Does Not Comply 'Equip-196 Highly Advantageous Generate bar code Does Not Comply 'Equip-197 Highly Advantageous Read bar code using remote, hand-held device Does Not Comply 'Equip-198 'Equip-199 Highly Advantageous Highly Advantageous Track specific item information (e.g., description, quantity, status, etc.) Ability to automatically update (e.g., download) inventory information into system Comply Comply FE ui -200 Highly Advantageous lAbility to print bar code labels Does Not Comply FE ui -201 Highly Advanta eous lAbility to provide inventory management using a bar codes stem. Does Not Comply 'Equip-202 Highly Advantageous Ability to add adjustments to inventory when counts are taken and inventory is ou of balance Comply Ability to record inventory of an item, including but not limited to: u-203 HihlAdvantaeou QFE uantitin stoc Com I FE -204 us Highly Advanta eo Cost History ComHi ply FE ui -205 Highly Advanta eous Minimum reorder points Comply Vendor information: FE ui -206 Highly Advantageous Name Comply FE ui -207 Highly Advantageous Address Comply FE ui -208 Highly Advantageous Phone Comply FE ui -209 Highly Advantageous Contact Comply 'Equip-210 FE ui -211 Highly Advantageous Highly Advantageous Funding source (e.g. grant monies) Ability to utilize a hand-held mobile inventory tracking scanner. Does Not Comply Does Not Comply The system tracks, at a minimum, the following inventory -related data: FE ui -212 Hi hl Advantageous Quantity in stock Comply FE ui -213 Highly Advantageous Re -order point Comply FE ui -214 Highly Advantageous Vendor contact/ ordering information Comply FE ui -215 Highly Advantageous Order history Comply FE ui -216 Highly Advantageous Pricing history Comply FE ui -217 Highly Advantageous Last order information Comply 'Equip-218 FE ui -219 Highly Advantageous Highly Advantageous Outstanding / pending order information The system can generate and track internal purchase requests Does Not Comply Does Not Comply FE ui -220 Highly Advantageous The system can generate and track purchase orders Does Not Comply The system tracks, at a minimum, the following inventory distribution data: FE ui -224 Hi hl Advantageous Quantity distributed Comply FE ui -225 Highly Advantageous Recipient Does Not Comply FE ui -226 Highly Advantageous Issuer Does Not Comply FE ui -227 Highly Advantageous Condition at issue Does Not Comply FE ui -228 Highly Advantageous Condition at return Does Not Comply FE ui -229 Highly Advantageous Date of issue Comply FE ui -230 Highly Advantageous Return required es / no Comply FE ui -231 I Highly Advantageous I Date of return Comply Supplies and Equipment Acquisition The system provides sufficient fields to record the receipt of an inventoried item, including, but not limited to, the following: FE ui -232 Highly Advantageous Item type bar code Does Not Comply FE ui -233 Highly Advantageous System ID number Comply 'Equip-234 Highly Advantageous Agency ID Partially Comply or Alternative Each agency account is assumed independent, therefore equipment is agency specific. FE ui -235 Highly Advantageous Station ID Comply FE ui -236 Highly Advantageous Item category Comply FE ui -237 Highly Advantageous Item sub -category Comply FE ui -238 Hi hly Advantageous Item name Comply FE ui -239 Highly Advantageous Item description Comply FE ui 240 q p Highly Advantageous g y g Inventory or asset number e. bar code ry ( g ) Partially Comply or Alternative No bar codes but each inventoryitem type and asset has ID yp FE ui -241 Highly Advantageous Manufacturer Comply FE ui -242 Highly Advantageous Model number Comply FE ui -243 Highly Advantageous Serial number Comply FE ui -244 Highly Advantageous Purchase cost Comply FE ui -245 Highly Advantageous Date of purchase Does Not Comply FE ui -246 Highly Advantageous Vendor information Comply 'Equip-247 FE ui -248 Highly Advantageous Highly Advantageous Current location of equipment The system allows for user defined categories Comply Comply FE ui -249 Highly Advantageous The system allows for user defined sub -categories Comply Personal Equipment 'Equip-250 Highly Advantageous The system provides the ability to develop a list of types of equipment that are issued to personnel Comply 'Equip-251 Highly Advantageous The system provides the ability to define types of equipment (e.g., badges, li equipment, cell phones, protective gear, etc.) included in personal equipment table Comply The system provides the ability to track piece of equipment that has been assigned to personnel, including, but not limited to, the following: FE ui -252 Hi hl Advantageous Equipment category Comply FE ui -253 Highly Advantageous Equipment te Comply FE ui -254 Highly Advantageous Personnel ID Comply FE ui -255 Highly Advantageous Personnel name Comply FE ui -256 Highly Advantageous Manufacturer Comply FE ui -257 Highly Advantageous Serial number Comply FE ui -258 Highly Advantageous Model Comply FE ui -259 Highly Advantageous Description Comply FE ui -260 Highly Advantageous Condition Does Not Comply FE ui -261 Highly Advantageous Cost Comply FE ui -262 Highly Advantageous Date of issuance Comply FE ui -263 Highly Advantageous Date of purchase Does Not Comply FE ui -264 Highly Advantageous Date of return Does Not Comply FE ui -265 Highly Advantageous Disposal date Does Not Comply FE ui 266 q p Highly Advantageous g y g Inventory ID number e. barcode ry ( g ) Partially Comply or Alternative Inventor ID number used without bar-coding. y g Page 34 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON ------- - -------- 'Equip-267 ---- Highly Advantageous Replacementdate(s) Comply FE ui -268 Hi hl Advantageous Service date Comply 'Equip-269 Highly Advantageous Calibration date Comply Could be documented as a maintenance type. 'Equip-270 Highly Advantageous Size Comply 'Equip-271 Highly Advantageous Status (lost, decommissioned, etc.) Partially Comply or Alternative Equipment can be archived and reason for ownership change can be documented. "i.e. Lost". FE ui -272 Highly Advantageous Comments Comply 'Equip-273 Highly Advantageous I Ability to assign multiple pieces of the same type of equipment to an individual Comply Station Equipment 'Equip-274 Highly Advantageous The system provides the ability to develop a list of types of equipment that are issued to stations Comply 'Equip-275 Highly Advantageous The system provides the ability to define the types of equipment that are issued tc the stations Comply The system provides fields to track each piece of equipment assigned to a station including, but not limited to, the following: FE ui -276 Hi hly Advantageous Apparatus assigned to (e.g., Vehicle ID Comply 'Equip-277 Highly Advantageous Asset tag number Comply Everything has an Equipment ID. 'Equip-278 Highly Advantageous Bar code number Does Not Comply 'Equip-279 Highly Advantageous Brand Comply FE ui -280 Highly Advantageous Classification Comply 'Equip-281 Highly Advantageous Cost Comply 'Equip-282 Highly Advantageous Date issued / acquired Comply Inservice Date FE ui -283 Highly Advantageous Description Comply FE ui -284 Highly Advantageous Equipment te Comply 'Equip-285 Highly Advantageous Location in station Comply 'Equip-286 Highly Advantageous Location on the vehicle (e.g. compartments) Comply FE ui -287 Highly Advantageous Manufacturer Comply 'Equip-288 Highly Advantageous Model Comply 'Equip-289 Highly Advantageous Part number Partially Comply or Alternative Notes field could be used. FE ui -290 Highly Advantageous Serial number Comply FE ui -291 Highly Advantageous Station / company assigned to Comply 'Equip-292 Highly Advantageous Warranty information Partially Comply or Alternative Notes field could be used. FE ui -293 Highly Advantageous Individual receiving equipment Comply FE ui -294 Highly Advantageous Size Comply 'Equip-295 'Equip-296 Highly Advantageous Highly Advantageous Color Ability to assign multiple pieces of the same type of equipment to an apparatus Partially Comply or Alternative Notes field could be used. Comply 'Equip-297 Highly Advantageous Ability to easily transfer equipment to a different vehicle / location without re keyinq descriptive data (e.g. draand drop or quicktransfer function) Comply FE ui 298 q p Highly Advantageous g y g Ability to track loaned equipment. y Partially Comply or Alternative Ownershipis editable for each piece of equipment. p 'Equip-299 Highly Advantageous Ability to generate alerts to individuals that loaned equipment is due back foi return Does Not Comply 'Equip-300 Highly Advantageous Ability to access a list of assigned equipment (including where / who assigned to, from the Mobile data environment Comply SaaS solution. As long as the Mobile Data environment has a standard internet browser and internet, system is available. 'Equip-301 Highly Advantageous The system provides the ability when a piece of equipment is involved in an incident, the incident report and actions related to that incident are automatically linked to the equip ment in the asset module Does Not Comply EMS Supplies 'Equip-302 Highly Advantageous The system provides the ability to develop a list of types of EMS Supplies that are issued to stations Comply 'Equip-303 Highly Advantageous The system provides the ability to define the types of EMS Supplies that are included in the EMS Supplies lists Comply 'Equip-304 Highly Advantageous Ability to provide a code table of types of EMS supplies issued to stations and apparatus Comply 'Equip-305 Highly Advantageous Ability for agency to define types of supplies included in EMS inventory code table Comply Ability to provide fields to track EMS inventory, including: FE ui -306 Hi hly Advantageous Item description Comply FE ui -307 Highly Advantageous Inventory number (e.g., bar code Comply FE ui -308 Highly Advantageous Unit cost Comply FE ui -309 Highly Advantageous Unit of measure Comply FE ui -310 Highly Advantageous Quantity in inventory Comply FE ui -311 Highly Advantageous Minimum stock level reorderpoint) Comply FE ui -312 Highly Advantageous Reorder quantity I Comply FE ui -313 Highly Advanta eous Quantityon order Does Not Comply FE ui -314 Highly Advanta eous Ordered by Does Not Comply 'Equip-315 Highly Advantageous Disposal date Partially Comply or Alternative Use date can be utilized forthis with a note Abili to track issuance of EMS inventory: FE ui -316 Highly Advantageous Station Comply FE ui -317 Highly Advanta eous A aratus at station Comply FE ui -318 Highly Advanta eous Amount Comply 'Equip-319 Highly Advantageous Ability to provide agency -defined lists of EMS inventory that should be on an apparatus Partially Comply or Alternative Through use of system. No printable report. 'Equip-320 Highly Advantageous Ability for users to verify inventory on an apparatus using the EMS inventory list Comply 'Equip-321 Highly Advantageous Ability for the system to send notifications when inventory falls below minimurr stock level Partially Comply or Alternative Through system reports FE ui -322 Highly Advantageous Ability to electronically inventory drug bags Comply FE ui 323 q p Highly Advantageous g y g System provides a means to track the location of specific drug base. Unit ID y p p g g( g ) Does Not ComplyNo ability through Inventory to track specific drug packaging only quantities. Equipment Return FE ui 327 q p Highly Advantageous g y g Abilit to return or check equipment back into inventory y ry Partially Comply or Alternative Throu h changing ownership g g g p FE ui -328 Highly Advantageous lAbility to unlink equipment from personnel upon check -in Comply Abili to track replaced equipment: FE ui -329 Highly Advantageous Date re laced Comply Page 35 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON ------- - -------- FE ui 330 q p ---- Highly Advantageous g y g Reason replaced (drop -down list p Partially Comply or Throu h documentation of reason of ownership change. g p g Alternative 'Equip-331 Highly Advantageous Disposition of equipment PartiaComply or Can be archived if out of service Altellyrnative Equipment Maintenance and Replacement Ability to create maintenance schedules for equipment requiring regular Partially Comply or Maintenance dates must be manually applied. Can be done 'Equip-332 Highly Advantageous maintenance Alternative in bulkforfuture dates but cannot be set upfor recurring c cles. Ability to generate reports listing equipment due for maintenance during a uses 'Equip-333 Highly Advantageous defined time period (e.g. generate a report on the first of every month for Comply equipment that needs to be replaced by the end of the month FE ui -334 Highly Advantageous Ability to document maintenance fora piece of equipment Comply 'Equip-335 Highly Advantageous Ability to document service test records for a piece of equipment Comply 'Equip-336 Highly Advantageous Ability to create replacement schedules for equipment requiring replacement after Comply a period of time Ability to generate reports listing equipment due for replacement during a uses 'Equip-337 Highly Advantageous defined time period (e.g., generate a report on the first of every month for Comply equipment that needs to be replaced by the end of the month Ability to automatically generate and print, at a user -defined interval, reports listin 'Equip-338 Highly Advantageous equipment overdue for replacement (e.g. generate a report on the first of every Comply month forequipment forwhich relacementisoverdue 'Equip-339 Highly Advantageous Ability to generate alerts to individuals that their equipment is due for maintenanc Does Not Comply or replacement Asset Management Reports Abilitv to aenerate a physical inventory report based on: 'Equip-340 Highly Advantageous Asset category Comply 'Equip-341 Highly Advantageous Asset age Comply Reports Module supports the ability to calculate Age 'Equip-342 Highly Advantageous Asset location Comply FE uip 343 Highly Advantageous Abilityto generate a physical inventor exception report Partially rComply or Through 3rd party partner product.Altenative 'Equip-344 Highly Advantageous Ability to generate a check -in / check-out log for temporarily assigned assets Does Not Comply 'Equip-345 Highly Advantageous Ability to generate a report of items that require re -ordering (e.g., out of stock of Comply below minimum threshold` FE ui -346 Highly Advantageous lAbility to generate a report showing the complete history of an asset comply FE ui -347 I Highly Advantageous lAbility to generate a report on all manual inventory adjustments Does Not Comply Page 36 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON EXHIBIT 3-5 FIRE RMS Fire Fleet Maintenance SPECS 'Fleet-1 Advantageous The system is able to group equipment by class Comply FFleet-2 Advantageous The system is able to group equipment by sub -class Does Not Comply FFleet-3 Advantageous The system has the ability to attach PC -based files (e.g., MS Word docs, JPEG's, PDF's) to apparatus records Partially Comply or Alternative Work orders allow for multiple file upload types, Apparatus main record allows picture onl FFleet-4 Advantageous The system has the ability to access records attached to apparatus information from CAD e.g., MS Word docs with equipment listing Does Not Comply FFleet-5 Advantageous The system allows the tracking of any vehicles assignment information and histor of assignments Partially Comply or Alternative Reports will show Incidents a unit has been on. Maintenanc system will track all work orders performed on that unit. FFleet-6 Advantageous The system can interface to fleet management software application Comply Through the use of published API, apparatus and maintenance information can be shared to a fleet manan ement software application. FFleet-7 Advantageous IThe system captures and tracks vehicle maintenance information Comply At a minimum, the following vehicle maintenance information is captured and tracked: FFleet-8 Advantageous Type of vehicle Comply FFleet-9 Advantageous Agency applied vehicle number Comply FFleet-10 Advantageous Asset tag number Comply FFleet-11 Advantageous Certified gross vehicular weight Partially Comply or Alternative Not in a specific field, notes field could be used. FFleet-12 Advantageous Classification Comply FFleet-13 Advantageous Company Comply FFleet-14 Advantageous Date acquired / put in service Comply FFleet-15 Advantageous Date of next inspection and / or scheduled maintenance Comply FFleet-16 Advantageous Disposal information (date, to, method, mileage, amount) Partially Comply or Alternative Expected year of replacement only. FFleet-17 Advantageous General description Comply FFleet-18 Advantageous Initial cost Comply FFleet-19 Advantageous Make Comply FFleet-20 Advantageous Manufacturer Comply FFleet-21 Advantageous Model Comply FFleet-22 Advantageous Vehicle identification number IN Comply FFleet-23 Advantageous NIMS resource type Comply FFleet-24 Advantageous Agency -assigned vehicle number asset number Comply FFleet-25 Advantageous Date entered Comply FFleet-26 Advantageous Date repaired / resolved Comply FFleet-27 Advantageous Description of maintenance item or symptom Comply FFleet-28 Advantageous I Station ID Comply FFleet-29 Advanta eous Unit (e.g. engine 4, truck 1 Comply FFleet-30 Advantageous Status (e.g., part ordered, replaced) Partially Comply or Alternative Notes field can be used for in process updates. On Work Order Completion, Parts, Labor and Other costs can be added to the work order. FFleet-31 Advantageous The Apparatus Management System shall allow for setting up inspectior schedules based on mileage, hours dates or number of calls Partially Comply or Alternative Though mileage and hours are tracked, scheduled maintenance is date based. FFleet-32 Advantageous lincludina The System shall track inspection history and test information for each apparatus. time siDent and costs Comply FFleet-33 Advantageous lapparatus The System shall allow users to capture accident reports associated with each Not Answered Data elements to be captured related to fleet inspection and test information shall include, but not limited to: FFleet-34 Advantageous VIN Comply FFleet-35 Advantageous Company number Comply FFleet-36 Advantageous Make Comply FFleet-37 Advantageous Date of inspection Comply FFleet-38 Advantageous Next lube and service Comply Through Scheduled Maintenance. FFleet-39 Advantageous Pump operation -gauges / controls Partially Comply or Alternative Through Scheduled Maintenance. Specific operational guides can be stored in the system library FFleet-40 Advantageous Total miles recorded Com FFleet-41 Advantageous Total hours recorded Comply The system shall be capable of preparing apparatus inspection cost totals b: FFleet-42 Advantageous Times ent on ins ection Does Not Comply FFleet-43 Advantageous In ection t7pe comply FFleet-44 Advantageous Time period Does Not Comply FFleet-45 Advantageous Specific apparatus Comply The system shall allow users to capture maintenance and repair information for fleet vehicles, maintenance data to be captured shall include: FFleet-46 Advantageous VIN Comply Part of the apparatus record. FFleet-47 Advantageous Bar code number Does Not Comply FFleet-48 Advantageous Battalion assigned Does Not Comply FFleet-49 Advantageous Vehicle type Comply FFleet-50 Advantageous Date preventive maintenance is due Comply FFleet-51 Advantageous Vehicle item to be repaired Comply FFleet-52 Advantageous Discrepancy or problem Comply FFleet-53 Advantageous Corrective action Comply FFleet-54 Advantageous Mileage Comply FFleet-55 Advantageous Date out of service Comply FFleet-56 Advantageous Date to shop Does Not Comply FFleet-57 Advantageous Date returned Does Not Comply FFleet-58 Advantageous Cost of repairs Comply Reports Module supports this requirement FFleet-59 Advantageous Part(s) used Partially Comply or Alternative Multiple files may be attached to the Work Order (pictures, documents etc). FFleet-60 Advantageous Narrative Partially Comply or Alternative Notes field is available. Page 37 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP#6400 PD FIRE CAD MDS RMS FRMS PYPTPTT'i-S PTPP RMC CPP(`C CITY OF DENTON The system shall set up service 1 maintenance schedules based on, but not limited to: 'Fleet-61 Advantageous Mileage Does Not Comply FFleet-62 Advantageous Hours Does Not Comply FFleet-63 Advantageous Dates Comply FFleet-64 Advantageous Number of calls Does Not Comply 'Fleet Advantageous The system shall produce a Fleet Cost Report that shows the cost per unit, over defined period of time, including itemized maintenance, repair, and service costs Does Not Comply Page 38 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP# 6400 PD FIRE CAD MDS RMS FRMS CITY OF DENTON EXHIBIT 3-5 FIRE RMS SPECS False Alarm Trackin AT-1 Highly Advantageous The system provides false alarm management functions Comply Through reporting on NFIRS Incident Type Codes AT-2 Highly Advantageous The application shall not require reentry of incident data in order to manage false alarm information Comply Data retrieved from NFIRS reports completed by staff AT-3 Highly Advantageous The application shall track all locations forwhich the disposition to a call foi service indicates a false alarm or a falsely reported inciden Comply At a minimum, the record for each such location will include the following information for each incident: AT-5 Highly Advantageous Name of the reporting person Comply AT-6 Highly Advantageous Property owner's name Comply Requires that field personnel document this information. AT-7 Highly Advantageous Alarm company name Comply Requires that field personnel document this information. AT-8 Highly Advantageous Property address Comply AT-9 Highly Advantageous Initial call type Comply Requires that field personnel document this information. AT-10 Highly Advantageous Disposition code Comply AT-11 Highly Advantageous Responding company comments Comply AT-12 Highly Advantageous I Time and date of incident Comply AT-13 Highly Advantageous Response status, (whether response has been denied due to excessive false alarms Does Not Comply AT-14 Highly Advantageous Fines levied Does Not Comply AT-15 Highly Advantageous Fines collected Does Not Comply AT-16 Highly Advantageous Incident number Comply AT-17 Highly Advantageous The application will allow authorized personnel to print warning and no -response letters to violators Does Not Comply AT-18 Highly Advantageous The application will include reports on locations, which have more than a uses specified number offalse alarms during a userspecified perioc Does Not Comply Page 39 of 39 DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "A" An Athena communications center will have the latest CAD and geo-centric products to direct resources in the shortest possible time. However, the power of CAD must also be available for remote dispatch sites, incident commanders, officers on the beat, and even select individuals with a browser. This is not one -size -fits -all technology. Fortunately ICS has developed the best technology based on requirements. Browser -based CAD The CAD desktop is captured in a browser with Microsoft's Remote Desktop Web Access. The same CAD application, complete with maps, 911, ProQA, USDD, or any other interface from the CAD workstation is available remotely. Anything stronger than a 20Mbit connection will allow your dispatchers to work remotely with the same capabilities as if they were in the dispatch center. Operator profiles are maintained so call -takers can fill the pending queue and dispatchers can monitor "move -ups" or check on responders in the field. Maps for "Closest -To" dispatching are still available for tracking resources, crime analysis, or drawing barriers. CAD power in a Status Monitor The user can click on an incident icon to get details on a call, resource, or incident. Based on what the user clicks or touches, a window with detailed information about the call or resource is given. If the user wants to drill into an incident, a hyperlink will display the incident in the Athena Law records browser (if user is licensed). Since the map shows resources in real-time, the user can drag -and -drop resources to an incident without having to bother dispatch. Multiple status monitors are just one way ICS has the products to fit the way your agency works. We look forward to demonstrating all our products for the City of Denton. .!lffflUirnt� t1P,"W, 17 08WN I`` A9 ncy LAM ' Prim+ d T44U jy�00g ATE 4NI6HWAY 205 AND COUNTY ROAD 746 DSV�ct 194 I, CArea 'ettrx CD 'LLCN J50]H COUNTY, TX Dspa TNP9o8 (T5 TRAFFIC STOP A—yIpe I , 1Ute�rm9rks', ', 99 P4 S4J etlYd wrohe: h LIC ]W1%0 LIS. T% LYV. 2017 Ln. VCOl. )VCO2: . "R: VMK VW: VST: � Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: A- 1 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "B" Law enforcement professionals are faced with increasing amounts of administrative and clerical tasks. ICS recognizes that unless we provide these heroes with tools to simplify and streamline these tasks, citizens will receive a reduction in true public safety activities. ICS offers a comprehensive suite of fully -integrated modules that eliminate all duplication of effort, greatly reduce errors and minimize human intervention. Jad LT los 1,440d trokvse V,I'il0 afo?ffiW JYM fr1„'`Y;r4!1PrAW'*MS 840CIA AWAfG Ma8 F v9—go Cousrts 1J# �« N),/J 1rt(, Wi rf' �I(u(iff� 6'u5orrrro " Center's MobHe P�, «, 1 w� ,hpptlucakuores Lawn � / �� conxwarr'nra s°w' 16..6 Enforcement �"„»•" 1/11 �fll (kv4m oeNa4 00."� rT ReMonall Integration Databases �JV Framework wd m CAD w °« « „ M Eure 5e^awwce •. µ " (AtuNt OSI�Ot4, ^J1f �xf* « - M,�� « " Emergency - .. �) Management TOephona 1' 1 2 N09I n EM� x ®rl' NatVona� " Eiate�Yg4R13' Othe F SM+'ikms Flexible and Customizable The key differentiators of this product is adaptability: • Adaptable to Your Users o BYOD —The Bring Your Own Device age is a reality. Users want to be able to use their device of preference. This is determined by their personal ergonomics, likes/dislikes and their environment (ruggedized, light- weight, waterproof, large/small screen, daylight readable, flame/heat retardant, bullet-proof, etc.). ICS has embraced this methodology by enabling your users to use almost any web -enabled device they desire (Windows®, Android ®, Apple ®) ... can even be diskless. o Form Customization • Determine which fields are required. • Determine which fields are not needed and are to be hidden. • Determine the language for each user (English, Spanish, etc.) • Adaptable to Your Environment o Code Table Driven — Every code in the system is customizable (offense types, dispositions, property classes) o Roles Based Security — All forms, reports and data viewing is controlled by a comprehensive security algorithm. This system enables/disables the display of information pertaining to specific incidents, juveniles, Internal Affairs, high -profile cases, narcotics cases, etc., etc. This can be invoked by merely joining a user to a role(s). Incident Entry and Verification ICS offers a complete, officer -friendly, IBR/UCR approved, records management system. Incidents can be submitted to the state with a few simple key strokes. This is accomplished through tight integration with the Computer -Aided Dispatch that both automatically imports key information and automatically generates incident narratives (employs narrative templates by incident type). The final component is a comprehensive verification routine that ensures all FBI/DPS submittals are accurate. ICS has been TIBRS/NIBRS and UCR approved for over twenty years. Copyright © 2018 Integrated Computer Systems, Inc. (Ii'ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: B - 1 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "B" Arrest, Booking and Jail Management ICS offers an extremely flexible incarceration process (enter the incident, arrest and/or booking information in any order). Whether you have no cells or run a county prison, this easy -to -use system allows the officer/jailer to quickly process an inmate by importing information from the call, arrest, incident and/or booking data. This comprehensive module captures the following information: • booking and release information • agency to bill, bonds • inmate's property • property issued • medications/treatments/medical history/diet • contacts • detainers • accounting log • administrative action • phone calls • visitors • photos/video/sound bites • events Extensive Data Sharing Athena greatly reduces the amount of information that has to be entered to complete a report. This feature allows users to create a report by importing data from other sources. Such sources are: calls for service, incidents, arrests, and bookings. The window to the right shows some of the fields available from the call available for the incident report. Having this information available for the incident report and arrest record eliminates entering the same information multiple times. The longer an investigator takes to follow up on a crime, the less likely he/she is to find witnesses and evidence. Investigating and filing cases on a timely basis is paramount. Our LRMS allows the investigator to start working a case immediately upon the incident being reported by the citizen. CA Foy Rw r%ilnCk 150012)",9 Ai I5, r115 d qg ,.g 40 VE A+ ,,yw J nw 1 i c�hcn G J A.YnW,�A.W, 3DIB i. LV A tDR, WYI. , 7X 750,38 'fr � .� p B a3I V�"8 Hn4 r t SPI h+ER,.,, TMAP a 41 M D ,B 01p"01p1Rb25 9 TS $ Vffh V '!o AVQG)A N/M CK IC 01,f 'l," 19Y , 2 o, . P.,, t i wry �N b�IS r J D'SR. 3 45 f VX 545V FEE' J H ,Aw knckIen I 15001126,4 I1 ,,20 As f N Izu .�B.u�aAou lag MR.LER, MATT ;Pu'Nrai�ar'��p AN" 101,3A IIA tl. �51 uwd VfOii NA Drkv PURL', W R@ VyL.:�'�r'�S'n lsNu%� +tW �tl°iNsu6e 01lP�iA���yreE Y��... When the investigation is done and it's �' �/NSA%�ur��,M➢ time to submit, the case can be1�,���r,�/, automatically built along with the DA approved case cover sheet. County District Attorney's offices in Collin County, Dallas County, Denton County and Rockwall County accept electronic cases from ICS agencies in those counties. The electronic case submit may include crime scene video/photos, witness/victim/ offender statements, detailed narratives, and more. This information arrives in minutes, eliminating duplication of effort and time. Additional Features Master Indexes — One of the many benefits of a fully integrated system is that there is not any duplication of data. All transactional data is referenced back to a shared master source. Involved parties, vehicles, property, employees I°1Hia""II°"II����������GII"'I'""II°"II�����li���7� Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: B - 2 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "B" and locations are contained in a centralized database. The entire suite of ICS public safety software utilizes these common stores of information. One name entry could be linked to property, vehicles, incident, call for service, arrest, booking, field interview, fire incident, EMS transport, citation, accident, warrant, address, etc. As a result of this pro -active linking, the crime analyst can view any person's related information with one mouse click. NCIC/TLETS Interface — From within the master property, person and/or vehicle modules, you may submit an NCIC query. The results of the query will be attached. Miscellaneous Name — Sex offenders, gang members, BOLO and other individuals can be recorded for future reference. The following information is maintained: name, address (historic), race, sex, DOB, weight, height, ethnicity, residence, SSN, DL, physical descriptors, photos, contact methods, employment, background info, AKAs, photos/videos/sound bites and key events. Automated Expungements— After the user performs a simple name search, a display will show all incidents in which he/she is involved. Select the incidents you wish to expunge, and the process is carried out. Record Dissemination — ICS records the following key information about the distribution of information pertaining to an individual and/or incident: recipient(s), how the recipient was identified (DL, utility bill, etc.), their organization's name, reason for distribution, method of distribution and what was disseminated. Line Up — As part of our master name module, you will be able to easily query the entire database and extract as many photos as you desire. Audit Log — All transactions are logged throughout the system with specific identifiers. Here are some examples: • User (R.JOHNSON) • Workstation (Property Room) • Date/time (01/15/13 23:45) • Module name (Incident, Arrest, etc.) • What changed (Last Name) • Changed from value (SMITH) • Changed to value (SMYTH) FBI/CJIS Security — All software complies with the latest CJIS/DPS/FBI security regulations (strong passwords, password expiration timeframe, password reuse, no activity time out, etc.). Messaging — All modules within the ICS Public Safety Suite utilize a powerful messaging engine that delivers to users, units, workstations, printers, pagers and/or cell phones. Messages can be sent with various priorities at any time and will be delivered immediately when the user logs onto the system. A flexible folder system allows the user to organize messages to their liking. Messages can be attached to calls for service for future reference. Attachments — Any type of document, video, voice recording or image can be attached to an incident, case, arrest, field interview, etc. Spell Checker/Thesaurus - In order to insure a professional narrative, a spell checker and thesaurus is available at a click of the mouse. Standard Queries and Reports — ICS supplies a wealth of reports and graphs. These reports all have extremely flexible runtime parameters that allow for the user to specify exactly what information they desire. We are constantly adding new parameters to existing output formats to reduce the number of reports a user has to sort through to get the statistics or graphs they need. Most reports have drill -down capability - all the way down to displaying the incident that is reflected in the report. Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: B - 3 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "B" Optional Modules Fingerprint Scanning Interfaces — ICS provides interfaces to the Identix Live Scan and Mentalix Fingerprint and Palm print systems. Citations — We offer robust integration with Brazos Technology enabling public safety personnel with mobile applications significantly improves the efficiency of the overall department. With the Brazos Electronic Citation solution, the parking and/or traffic ticket is completed by the officer. A receipt is given to the defendant, and all information is automatically updated in the Municipal Court and ICS Law Records system. In addition to improving efficiency, your public safety officials can integrate new capabilities that enhance officer safety and provide additional revenue for your municipality or university. Some of the available citation options are: • MDC's, rugged and non -rugged hand held devices • Ability to print out citation receipts • Complete capture of citation information electronically • Wireless printing of citations for defendant receipt • Read Driver's License, Credit Cards, Student IDs, etc. for reduced data input • Decode VIN into Manufacturer, Make, and Model of vehicle • Optimized for ease of officers' citation completion • Customized screens and printouts for all departments • Extensive training options available to ensure officer acceptance • Ability to update both Municipal Court and RMS systems • Complete racial profiling reporting for state requirements • Ease of modification with changing state laws and city ordinances • Mapping reports for administrative review Complete management of citations also include an extensive reporting capability, citation number management, audit and control, and many other public safety specific features. Accident Reports and Vehicle Inventory — We offer robust integration with Brazos Technology enabling your officers to complete accident reports/drawings and perform an entire vehicle inventory before towing is allowed. These can be performed on a hand-held device or laptop Warrants — This module tracks various warrant types, who/when/where/why issued, serving and assisting officers, dates/times of entry and expiration, charge and bond info. Permits — All kinds of permits can be managed with this module: solicitor, alarm, etc. Records the following information: who the permit was issued to and when, permit fee, when was it paid, expiration date, items that were permitted, if training was provided, reason, restrictions, narratives and events. Animal Control — Animal complaints/impounds can be recorded for future reference. The following information is maintained: Tag, cage, type, name, breed, sex, complainant, owner, released to, narratives, photo and video attachments, disposition and key events. Registrations — This is useful if your agency requires citizens to register bicycles or other high theft items. Key information like owner, purchase location, complete description of item being registered, narratives, photo and video, copies of purchase documents and key events are captured for reference in the event of a future incident. Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: B - 4 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "B" Ease -of -Use Although this is the last feature mentioned, it is the most important. The challenge that ICS tackles when developing comprehensive, robust public safety solutions, is to make it so intuitive that minimal training is required. In times of need, these heroes do not need to be burdened with trying to figure out how to access critical information. ICS places ease -of -operation as a top priority. ICS wraps all of these complex capabilities with simple, intuitive forms. By holding fast to a "no bloat" principal, ICS is able to provide performance, ease -of -use, ease -of -management with minimal impact on your administrative and operational staff. Most of our competitors keep piling on rarely -needed functions that add complexity, reduce performance and slow down your normal operations. ICS is extremely careful when adding features and functions. They must be approved by a committee formed from experts within our user community. Summary State and local agencies have a tough job. They receive fewer resources, provide more services, adjust to changing mandates, and face increased scrutiny from lawmakers and citizens - all at the same time. ICS understands the business of public safety, and we offer the Athena suite of integrated solutions to help you meet this challenge. We help you streamline and optimize business processes, from serving and protecting citizens to sophisticated crime solving, while helping you negotiate a complex maze of reporting and regulatory requirements. Additional modules available in the comprehensive Athena Law Records suite: Computer aided dispatch, fire records, mobile data computer, incident management and many more. If you are looking for a system with proven processes to deliver true efficiency gains, then ICS is the best choice. ATM Ultimate Products k,11 (IAI/ilUrl", 1iIr"Ol, Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: B - 5 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "C" Crime analysis goes beyond listing incidents by district, time of day, or offense type. ICS geo-centric tools are able to show key characteristics for pattern analysis to guide problem -solving responses. Tactical queries illustrate the differences between person crime and property crime patterns. This difference will guide the response for a series, a spree, a hot place, a hot prey or a hot setting. ICS Crime Analysis software is not just for the analyst. These powerful tools can be in the hands of command staff and officers, so those closest to the public can spot crime trends, patterns and hot spots on a routine basis. Users are able to plot crime for: • Any time period • Offense type • Call type • Modus operandi (MO) • Entry method • Exit method • Solvability factor • Narrative key words • District • Block range • Map area • Building type • Gang • Weapon used • Departure method • Person descriptors • Property descriptors, and more o4,* a ,ui These tools are written by ICS and do not require third -party interfaces. ICS uses ESRI products for map layers with data from your GIS department. Users have the ability to select map layers, or show incidents or calls for service individually or in a heat map. The map allows drill -down capabilities to allow the user to see the incident detail. Fire departments can also take advantage of analytics for structure fires, call types or response times. The ICS Crime Analysis module allows the creation of numerous reports to provide crime statistics, graphs, comparisons, and trends. Although these reports are more "crime reporting" instead of "crime analytics", there is still a need for agencies to product graphs and charts for publication. Standard reports include: Arrests by Multiple Criteria, Call for Service Comparison, Assault Percentages by Race and/or Sex, BMV's by Make, Model, Day, Time, Month, District, sex crimes, family violence, and many more. Having information is vital, but analysis of the data will direct patrol, field contacts, surveillance, sting, investigating the pattern, contact potential victims, or provide pattern information to the public. A dispatcher or officer can move the GPS location of a call to provide granularity. Analysis can be done on a non -address location such as a parking lot or a creek by the soccer field. Robust Ad -hoc queries For analysts that want to drill into raw data, ICS's IntelliQuery puts Business Intelligence reporting in the hands of the end -user. This tool has all of the built-in features you expect in an enterprise reporting solution including a Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: C - 1 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "C" Report Scheduler, Role -based Security, Report Templates, Drill Downs, Exclusion/Inclusion Filters, Emailed Reports, Customizable SQL Select, Advanced Report Designer and Multiple Output Options (PDF, HTML, XML, XPS, Excel®, CSV, Word®, RTF, DBF). You can take advantage of the wealth of information stored in your public safety database when you need it. You can create elegant and persuasive Quick Reports, Charts/Graphs, Cross -tabulation Reports and Labels (mailing, barcode, etc.) in minutes with little or no technical knowledge. No more waiting for the already overburdened IT or report developers to build reports on their timetable. • Ease of Use - Unlike generic report writers, IQ has been customized specifically for your public safety database. You do not have to tell IQ how to get the data. You simply tell it what you want, and it will figure out how to get it. Everyone in the agency from the chief to the receptionist can use the product. As a result, IQ saves technical staff time and alleviates the burden of creating every query and report of which an end -user could ever think. • Productivity - With generic report writers, you are responsible for laying out fields and adjusting sizes and headings manually. IQ automatically places fields and headings on the report and sizes them appropriately. You can create a report in IQ in just seconds with only a few mouse clicks. Grouping, sorting, totaling fields, and filtering are as simple as selecting the desired option from a list. • Value - IQ fulfills a valuable need every agency has - the access to information. More importantly, it allows the people who need the information the most, the ability to get it themselves. Scorecard Charts Progress Toward an Objective - Our scorecard displays periodic snapshots of performance associated with an agency's strategic objectives and plans. It measures activity at a summary level against predefined targets to see if performance is within acceptable ranges. Its selection of key performance indicators helps management communicate strategy and focuses users on the highest priority tasks required to execute plans. 273570 FFD 9/1.912008425,:4:090000202 C 273545 FFD 8/22/20084.10.21OB000177' C 273587 FFD 9/23/20084:25:010800021.9 C 273571: FFD 99/19/2008 9.3f.01 O 000203 Cs 1 Default 'y)Refresh Legiene WiI'.Ueets.—p-d-f'io- eel N; lrmpr�a�rw_M ®�exunrs expeciatr�ns Copyright © 2018 Integrated Computer Systems, Inc. The CONFIDENTIAL information contained in this document is proprietary and Page: C - 2 is offered solely for the purpose of evaluation. I°1Hia""II°"II�������''GII"'I''""II°"II�����li���7� (Ii,ccs COMPUTER SYSTEMS w support heroes DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "C" Scorecard provides users with more than just monthly snapshots of summary performance data. Managers employ this tool to empower users to work more proactively. It provides "actionable information" --the right data delivered to the right person at the right time to take positive action. There is no use charting a user's or department's progress if the data arrives too late or without sufficient detail for users to know how to fix a problem or capitalize on a transient opportunity. TrapWire° with DPS and Homeland Security ICS enhanced the Incident Reporting and Field Intelligence modules to easily feed the suspicious activity database hosted by TrapWire. TrapWire is a privately hosted repository fully embraced by Texas DPS and Texas Fusion Centers to house information for preventing and solving crime. This was said by a senior official at the Texas Department of Public Safety: "TRAPWIRE has proven to be exactly the type of predictive analytical tool 1 had been looking for to protect DPS facilities and personnel from both terrorist and criminal events. DPS Troopers, Agents, and officers are still benefiting from the TrapWire surveillance detection training they received almost two years ago." ICS's work with US Homeland security has given the officers on the streets an easy way of entering a SAR report. Armed with a robust database, officers or analysts can link evidence or activities outside the city to solve crime in Denton. TrapWire has been instrumental in arrests for homicides, rapes, human trafficking, drug smuggling, shoplifting and much more. Although TrapWire is a third party product and its cost is around $1OK for an agency the size of Denton, many agencies have found grant money to minimize the financial impact. ICS agencies in North Texas are seeing the value since the database delivers what has been needed for so long in law enforcement. Final Word From the complex to the simple, ICS has analytical products for every position in your agency. The goal could be spotting crime trends, patterns and hot spots, or testing strategies to improve response times. Whatever your agency wants to do, ICS will be there with the tools to use. Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: C - 3 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "D" Law enforcement professionals are faced with increasing amounts of administrative and clerical tasks. ICS recognizes that unless we provide these heroes with tools to simplify and streamline these tasks, citizens will receive a reduction in true public safety activities. ICS offers a comprehensive suite of fully -integrated modules that eliminate all duplication of effort, greatly reduce errors and minimize human intervention. The entry of racial profiling information is no exception. Easy reports The reports are generated in Athena CAD or Athena Law Records, but the data is captured in CAD. State mandated reports are generated based on data from traffic stops made in a specific jurisdiction. The information extracted as specified in Texas Code of Criminal Procedure Art. 2.132 and 2.133 includes: • physical description (including driver's gender and race/ethnicity) • reason for the stop • search information • contraband discovery information • arrest information • location information • officer action of written warning or citation Analytic tools are available for the City of Denton to satisfy Article 2.134. State report submissions The racial profiling data is electronically submitted to the state via the TCOLE Department Reporting System (DRS) annually. All formatting of this information is processed in the Athena Records System for the online submittal. Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: D - 1 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "E" The National Incident Based Reporting System (NIBRS) was designed by the FBI in cooperation with the International Association of Chiefs of Police and the National Sheriffs Association to replace the existing Uniform Crime Reporting (UCR) summary system. NIBRS is an incident -based reporting system through which data is collected on each single crime occurrence. NIBRS data is designed to be generated as a by-product of local, state, and federal automated records systems. The Texas Incident Based Reporting System (TIBRS) is modeled after NIBRS. For each of the offenses coming to the attention of law enforcement, specified types of facts about each crime are collected. An agency can build a system to suit its own needs. This includes any collection/storage of information required for administrative and operational purposes in addition to reporting data required by NIBRS to the national UCR Program. Major Differences between IBR and UCR • Additional and expanded Part I offenses - from 8 to 23 • More data elements collected for the Part I offenses for better crime analysis • Magnetically submitted (typically online - no paper) NIBRS/TIBRS collects incident and arrest data within 23 offense categories made up of 49 Group A offenses. The offenses that fall into this category are: 1. Arson 13. Human Trafficking 2. Assault 14. Kidnapping/Abduction 3. Bribery 15. Larceny/Theft 4. Burglary/Breaking and Entering 16. Motor Vehicle Theft 5. Counterfeiting/Forgery 17. Pornography/Obscene Material 6. Destruction/Damage/Vandalism of Property 18. Prostitution 7. Drug/Narcotic Offenses 19. Robbery 8. Embezzlement 20. Sex Offenses 9. Extortion/Blackmail 21. Sex Offenses, Nonforcible 10. Fraud 22. Stolen Property 11. Gambling 23. Weapon Law Violations 12. Homicide In addition, there are 11 Group B offense categories for which only arrest data are reported. Most Group B offenses only come to law enforcement attention when arrests are made: 1. Bad Checks 2. Curfew/Loitering/Vagrancy Violations 3. Disorderly Conduct 4. Driving Under the Influence 5. Drunkenness 6. Family Offenses, Nonviolent 7. Liquor Law Violations 8. Peeping Tom 9. Runaway 10. Trespass of Real Property 11. All Other Offenses Copyright © 2018 Integrated Computer Systems, Inc. (Ii'ccs PERPSr hsTEo�'li9 p Y Page: E - 1 coMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "E" Texas Incident Based Reporting System The Texas Incident Based Reporting System is a part of the NIBRS submission. Texas requires that additional data on family violence and drug seizure offenses be collected. Benefits of participating in NIBRS: • The NIBRS can furnish information on nearly every major criminal justice issue facing law enforcement today, including terrorism, white collar crime, weapons offenses, missing children where criminality is involved, drug/narcotics offenses, drug involvement in all offenses, hate crimes, spousal abuse, abuse of the elderly, child abuse, domestic violence, juvenile crime/gangs, parental abduction, organized crime, pornography/child pornography, driving under the influence, and alcohol -related offenses. • Using the NIBRS, legislators, municipal planners/administrators, academicians, sociologists, and the public will have access to more comprehensive crime information than the summary reporting can provide. The NIBRS produces more detailed, accurate, and meaningful data than the traditional summary reporting. Armed with such information, law enforcement can better make a case to acquire the resources needed to fight crime. • The NIBRS enables agencies to find similarities in crime -fighting problems so that agencies can work together to develop solutions or discover strategies for addressing the issues. Full participation in the NIBRS provides statistics to enable a law enforcement agency to provide a full accounting of the status of public safety within the jurisdiction to the police commissioner, police chief, sheriff, or director. Detail for the requirements for submitting data into the NIBRS can be found in the submission guidelines outlined in the Uniform Crime Reporting (UCR) Program's NIBRS Volume 1: Data Collection Guidelines, February 2015. An RMS record vendor should both understand what IBR requires and have experience migrating agencies from UCR to IBR. Before a local or state agency begins submitting data directly to the FBI, the agency will be asked to demonstrate its ability to meet NIBRS reporting requirements by submitting test data to the FBI. If a local agency is going to participate indirectly through its state UCR Program, it is the state's responsibility to ensure that the local agency is able to fulfill NIBRS data submission requirements. ICS has helped numerous agencies submit to the NIBRS because IBR verification rules are built into the records system. ICS was the second RMS provider approved for IBR in the state of Texas. IBR and UCR codes are linked to your agency's offense codes. This allows officers to continue to use familiar codes in use at the agency without worrying about using a whole new set of codes. For example, the screen below was entered by an officer using his own computer or tablet running a common browser. The officer made an arrest and entered two (2) offenses for this incident. The web -based application accepted it all, then guided the officer to clarify the incident using IBR rules: Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs 11111114.."u„P PER Sr hsTEo�'li9 p Y Page: E - 2 coMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "E" ��� C4rJI[Y4!.y Y�f14?`,'srr(at-:i- A`d .fit_ I�u6Q!4.�t.114 as .w M'!4 '* M a Y_ h (n idl Rt'. nUrnber ,Benny' ...... Cali Fhr'SeroI::e Re atd d 9r7d. "Jelrif, H6,00007D FPDJ 500011I'9 00 ,If r, Q, ra rarrPrl Catcwrt (_)CC U r I P d P"dAH I P I, to O. _ RPpoirtetk 0 9;i 9,12 0 1, 2.ID":00 09121,420"11I-.G 07 O.) 09120 2I111..i 07 1tl9 A.ddre„ `Dis4irt G,fr i Dicp skioq I, C X i 1' 1 ,i IU Apt: rAt.tver tFFlf?C) h9 G q CAI,pos,i n r Iange Cr eprt'¢onal sty toG,.,; ......_ 64C.1 f ARK),11CCI 1 BLVD 1) p7 115 G�7 19 it i l�ItE Ap plic17 d (: RAPEL CREEK Fbl(9VY/ rF }E,JEBR(. t_)l. i I�+d Y e/2 �///1 .rt ) PJ/ p ,rw E_R,. .Fp,p ,. =� Mild � � s, O1.p� r, IILr"r Y"i 'bt'a't i.l. et;IasDate StaIUS Lr'A' Ipi IiVllil I i Ii�pjiVl i i The officer notices the display of warning symbols,A on the left side of the screen. Those were not there last month when the agency submitted UCR. With the decision to use IBR, the switch in RMS was transparent. The software knows the requirements for offense type and helps the user enter correct information. The officer entered the offense of "Theft of Property' but did not enter information about the stolen property. ICS has translated all of the most common IBR error codes into more officer -friendly language. Therefore, by hovering over a warning symbol, the program reads 'Property record must exist with the offense (23H). Did you mean attempted instead of competed?" The program also gives the error code in the IBR codebook for further kY141:`dHA Irlr;i�arr,t lrb?1fL=)Irr rLa,,tartf rr� p!t")f�l,� ;' 1 .IhLII PRC9, S100,.Y7-,%)G i'':rc#ic 'Pr .aG:rert� remIem I 'I nII;,h r ,i I w Ith In„7ip..!,rl # d(en.,e 6171 It Chid pr ejn aPre rnyl S iut,teNr I uY 014.,1j :.,) ry rr rma,rcV'G -,A iIh'II"rl, ff rr,wu. .'5 PSI 001 Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs 11111114 ,."u„P PER Sr hsTEo� 'li9 p Y Page: E - 3 eoMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "E" The officer decides to either show the offense as "attempted" if no property was stolen or enter property information in the system to satisfy the IBR requirement. He also sees that the second offense of "Possession" requires entry of a drug record, so he makes the entry. Hovering over a second warning symbol A, the officer discovers he has not entered victim information or entered at least one offender. Master name lookup will assist the officer in the event the victim or offender has history in the system. The software will guide the officer to enter relationships between the parties. II6oC7,Ir ^164LI' 1 HEP PROF, 100, S750f;: A i r c, I" ,: i, i ?,+,f r,ifr�-r;r F1) ,ii,it,,, 'flIIm,I w r li In, ,i fu Iv,F)n C Ir1 ur,alr nu 1htiii r_4,-"jn,.1/f pi! Y, Ili 2... ,i Gr,.� rrrr tih(i.'w, iF A1ri„i-, h6,r rP ht;pI ,.a"i,• I f. i, t ri r iq, pt r rt, rro k e ,, IhaF. i1I,) k, r,, Ifl f, �Jf,,Fh, OF,,r,F flnrr)ln�"Vj Pt a p � h,, At I , 9 0, 1 rrilt;r {f Warnings will appear or go away as the officer is entering the incident. When all the warning symbols have been satisfied, the officer is confident he has a verified report and has all the data needed for submittal to the state. The report may be approved for IBR submittal, but the supervisor or records clerk can always add to or edit the incident. The verification rules are always part of the software, so any change will automatically re -verify the report and display any new verification errors. Most records clerks and officers find reporting IBR is much easier and less work than UCR. For example, if 15 cars were burglarized one night at an apartment complex, UCR would require the entry of 15 incident reports, each with its own narrative. The same crime with IBR requires 1 incident report with 1 offense and narrative, for 15 victims and 15 vehicles. ICS software is completely scalable to fit the needs of any size agency. ICS builds software with the right mix of browser -based and other tools that maximize productivity and efficiency for every employee in every department. Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs 11111114 .."u„P PER Sr hsTEo� 'li9 p Y Page: E - 4 coMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "E" requirementsICS was one of the first companies in Texas to meet 5/1 the stringent • is listed at the top of the Texas Department of Public Safety approved or lrho, uLIXASffiAR,wn cfM Pv Np,�q Xna L=11 rc gwum :ofi uEwullwo,,opOu,11,1V41 uI m"11; to 1111M MMa3 Awki tl l,*W E'��,. s�¢P9W "Yo vendor list. ..:.p.... / ...p.....::..p...g .y/ . p:.:t.:G.Ibirveir! oirs...I�!.:�2!�:!.. IUsiff grsu Crime Reporting Crione Nu cor°dis Division 1"cole,11 kM1wY q. gel f"",n,l rebrq,IrR r;q A,W'nw v,� 4 V,, dwrr ., 0"115"9i 20 ;jY �. I���kdbN4BYrWIM4�+',.Fdq"b�,�.'r,l .yh r �i13 i ,�q•& 1f n CAOdllll^e✓h0.. i'kW KEN"'. IV vJ f IRM 1F d'AHI . tiUIW t °A MCn✓ I P R:II tl .TWO {JI„I1:".s ICS is staffed with experienced professionals, disciplined and knowledgeable training/support specialists, and engineers that understand how technology serves people. Our products and services, combined with our dedication to build a true partnership with you, help ensure your success! By holding fast to a "no bloat" principal, ICS is able to provide performance, ease -of -use, ease -of -management with minimal impact on your administrative and operational staff. Most of our competitors keep piling on rarely - needed functions that add complexity, reduce performance and slow down your normal operations. ICS is extremely careful when adding features and functions. They must be approved by a committee formed from experts within our user community. If you are looking for a system with proven processes to deliver true efficiency gains, then ICS is the best choice. ATKNA Uffirriate Products Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs 11111114 ..S.u„P PER Sr hsTEo� '1g p Y Page: E - 5 eoMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case' ' The most critical task that public safety agencies face is resource deployment. Every address, street span, or map point can be used to mark an incident requiring emergency response. When the call is plotted or moved by the Dispatcher or Officer in the field, multiple factors can change the response plan. ICS uses the latest ESRI Runtime (10.5) for displaying layers from the City of Denton GIS department, including elevations with non -intersecting roadways. ICS Athena Powerful and Easy -to -Use Map Functions Copyright © 2018 Integrated Computer Systems, Inc. (ii,ccs 11111114 ..S.0 PER Sr hsITIEo� 'I9 p Y Page: F - 1 coMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "F" ESRI Features and Runtimes 3D Basemaps — ESRI ArcGIS Pro can be used to author high -quality 3D scenes. These scenes are organized in different levels of detail and derived from 2D operational data managed by the GIS department. Address Data Management — A configuration of the ArcMap can be used by mapping technicians to collect and manage road centerlines with address ranges, facilities, site addresses, and related mailing address data. This can also be used by mapping technicians to inventory intersections, roads, and physical road characteristics (for example, speed limit, functional class, lane width, and number of lanes); and publish a series of road layers used in maintenance management and transportation planning workflows throughout a public works organization. rr�r�r�r�r�r��rrr�r�rrr�rrrrrrrrr�rrrrrrrrrrrrrrrrrrrrrr rrr rr��r�rrrrrrrrr�r��rrrrrrrrrrr�r�rrrrrrrrrrrrrrrrrrrrrrrrrrr�rrrrrrrrrrrrrrrr��rr��rr�� r��r�r�r�r�rr���r�r�r�r�r�r�rr��r�r��r�r�rrr�r u • SrVufWvvem� d .,w,14�s�Mae it r,ea*.¢., isreor� ,� Address Field Verification — Is a configuration of ArcGIS that can be used by field staff to validate existing address information and collect new addresses discovered in the field. Also available with ArcGIS Pro is Community Addresses. Typically address data is managed by local governments and used to manage local government operations. Aggregating this data into larger geographies (county, region, or state) helps organizations and improve emergency responses, permitting, and administrative services at a more regional level. (Optional ESRI licenses may be required.) Evacuation Zones — is a configuration of the information lookup application that can be used by emergency management staff to notify the public when evacuations are required. ,3 mu w�wu mfai in rp nr," %' UIT ° ,.w^.,....."i Y'C MM IW hstl' ;. Ullf +' JEW i G%htl i I� kC4 .qu ItlY Ipm JYu � 4W H� 411 m ..., Copyright © 2018 Integrated Computer Systems, Inc. (Ii'ccs PERSr hsITIEo�'!19 p Y Page: F - 2 eoMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4COO-98OA-5E2F3ODB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case' ' By holding fast to a "no bloat" principal, ICS is able to provide performance, ease -of -use, ease -of -management with minimal impact on your administrative and operational staff. Most of our competitors keep piling on rarely -needed functions that add complexity, reduce performance and slow down your normal operations. ICS is extremely careful when adding features and functions. They must be approved by a committee formed from experts within our user community. If you are looking for a system with proven processes to deliver true efficiency gains, then ICS is the best choice. TM14 Ultimate Products PA P( ),%V I PU N1,, :1IFR()l Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs 11111114.."u„P PER Sr hsTEo�'IIg p Y Page: F - 3 coMPu s The CONFIDENTIAL information contained in this document is proprietary and is g offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "G" ICS has developed proprietary algorithms that enable agencies to pre -define complex scenarios well in advance of their actual need. When the need arises, these pre -plans are employed without any user intervention. Any dispatcher (new or seasoned) can accommodate a mass -casualty shooting, involving mutual aid (multiple jurisdictions) that turns into amulti-alarm fire, just as easyHA as a vacation house watch. ,.. Resource requirements can be customized to a specific type of business, geographic location, time of day, weather condition, equipment type, personnel skills, type of incident and the resource's driving time from their current location. ICS can offer basic unit response packages, or advanced "closest -to" that tailors the response based on geospatial resources. Flexible Response Algorithms ICS provides various levels of unit responses: • Level One — Basic o Calculates responding units by using backup districts o Units can be rotated based on the last time they cleared a call so it distributes calls among all units within the same district • Level Two — Response Packages o Capabilities of Level One plus incorporates Response Packages o Response Packages allow more granularity with unit selection o User can specify a unit type and/or unit ID from an agency • Level Three — Closest To Unit Recommendations o Capabilities of Level One and Two plus "Closest To" algorithms o "Closest To" assigns apparatus by calculating all unit's drive time. The unit(s) that can arrive the soonest will be recommended by dispatch o Prerequisites: o ICS Advanced Mapping Software (CAD and Mobile) o Map data matches GEO and MSAG data 99% of the time o Map data includes dead -ends, one -ways, speed limits, overpasses, barriers, and GPS fences o GPS devices must be installed on all apparatus (mutual aid units do not require GPS) o Communications center must monitor GPS loss of signal and contact units for verification of location on a timely basis An unlimited number of "Response Packages" can be defined to include one or multiple agencies. The type and number of Agency apparatuses are defined, with an "if/or" logic based on availability or number of minutes away from the incident. Copyright © 2018 Integrated Computer Systems, Inc. (Ii,ccs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary and Page: G - 1 we support heroes is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "G" For example, response package "A" with an Escalation level of "1" can request 1 police unit plus one ambulance from the district OR 1 ambulance from Corinth and 1 Quint, OR one ambulance from Lewisville with a ATLS certified paramedic equipped with a defibrillator that can arrive in 3.8 minutes or less. Rey mr ,k-MarAmarro �1 �q ..... ...... pF �f k; ���, ibTmrimi wstiidlfumr[ar „, �, 5111111111111111111 ! l.. tlm� i'�pam �nsf �a�� �9 ��i uc�aNeami ��a 11a I .... ........ .... ... ........................................................ 11P�F1, N1PIECIN RIOT IAND (ICIT981)OpRIP1 1n28lpANC,[TICEMI-PARA[i A problem with the split-second automatic decision -making is that officers and firemen may not be dispatched to locations they have in the past. This change invariably questions the decision making process. Since all calculations are captured at the time of dispatch, a simple audit report shows the distance or drive time from the incident. IM � 1022 AFD 9.5 The ability to have response packages define the units with options, and make R1 ,RFD 3.5 those options be time sensitive, give the City of Denton the best solution for their P1101 P'3FD Unknown citizens. Officer Safety Features • Immediate NCIC HitAlerting and Broadcast— When a call taker or mobile unit run a plate or person everyone is notified if a query returns a "hit". • Location Alerts — Immediately upon address verification the call entry person (whether it be a call taker or a mobile unit) the database is searched and will return the following information color coded by severity: • Chemical and material hazards • Specific location and radius alerts (guns, dogs, threats, etc.) • Historic calls for service that involved potential officer safety issues • Person and Vehicle Alerts — Whenever a call taker or mobile unit runs a plate or person an automatic query is sent to our master person and master vehicle database. Activity and disposition is displayed to the user (color - coded by severity). Summary State and local agencies have a tough job. They receive fewer resources, provide more services, adjust to changing mandates, and face increased scrutiny from lawmakers and citizens - all at the same time. ICS understands the business of public safety, and we offer the Athena suite of integrated solutions to help you meet this challenge. We help you streamline and optimize business processes, from serving and protecting citizens to sophisticated crime solving, while helping you negotiate a complex maze of reporting and regulatory requirements. If you are looking for a system with proven processes to deliver true efficiency gains, then ICS is the best choice. ATM14A Ultimate Products F110 O,%VIG.Ri`I1a h1FRO7 Copyright © 2018 Integrated Computer Systems, Inc. The CONFIDENTIAL information contained in this document is proprietary and Page: G - 2 is offered solely for the purpose of evaluation. I°1Hia""II°"II����������GII"'I'""II°"II�����li���71 (Ii,ccs COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "H" Reporting severity level 1 or 2 events ICS takes highly severe calls very seriously. For this reason, we have support staff available 24 x 7 x 365. ICS agencies are provided with a specific number to call for high severity events occurring outside of normal business hours. Our help desk is designed to give the right answer right away. Many companies hire interns or novice users to be first level support. The customers wind up training the help desk instead of the other way around. At ICS we understand calling or emailing the help desk is not a flippant activity. The users may be frustrated and have already done the obvious. The ICS help desk is staffed with seasoned, English-speaking professionals that know your processes and applications. We are staffed with experienced professionals, disciplined and knowledgeable training and support specialists, and engineers that understand how technology serves people. Our products and services, combined with our dedication to build a true partnership with you, help ensure your success. Immediate response for critical issues We classify and measure responses to software issues based on priority. A high priority issue is one that involves a major module being out of service. Those are immediately escalated so all resources are put on notice and may be called upon. These are very rare situations, but resolution is measured in minutes, not hours. Most are due to hardware or power failures, but if it is something we can control, the issue will be resolved in less than 90 minutes. Medium priority issues are those where a workaround is available, but performance is impeded. Medium priority issues are resolved in less than 24 hours. Low priority issues, when a workaround does not impede performance, are resulted in the next software release. Resolving severity level 1 and 2 events quickly As mentioned above, in the event of a severe situation, ICS is prepared to call upon any resource necessary for resolution. This might include additional support staff or even software developers. While most issues can be resolved remotely, an occasion might occur when a support should be deployed to the site of the event. In these cases, having a local vendor within a few miles will be crucial to the response and resolution time. ICS is a software company that has successfully turned a passion into a profession. With over 30 years of experience, we are very well qualified to serve you now and into the future. The ICS suite of products has evolved over the years to be a natural extension of how you work. All products were built on a common platform, enabling the users to function with little to no training. This vision is evident with the volume and type of support calls we receive. A typical week will have hundreds of calls, with 100% resolution —recapped below by type: k°1Hia""II°"II����'r����GII"'I'""II°"II�����li����7� Copyright © 2018 Integrated Computer Systems, Inc. (ii,ccsPa e: H - 1 COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary g we support heroes and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-6 Use Case "H" As you can see from this chart, our MIT issues: connectivity, servers, products are workstations, performance, extremely reliable, printe rs, etc. and our users rely on uuls Policy/procedure questions, us for almost use r training or a nhancern a nt everything. That is the requests way we like it. We want your users and I Software inconsistencies IT staffs to depend on us when they have fly" minor questions or when their equipment has failed. ICS is viewed by our clients as a business partner that places their success higher than our own. We measure our performance by the satisfaction of our clients, and achieve that success from these three areas: Support installed through group policy requiring no • On -demand and regularly scheduled updates involvement from your IT staff. Many customer support our customer's stressful, 24 X 7 view us as their "off -site" IT staff. environment. Product suite • Meeting and exceeding customer expectations is our highest priority. • Formal and informal training is a must. Ad -hoc training happens every week and regularly scheduled events ensure people are trained quickly and accurately. • IT departments are typically stretched thin. We deploy software and updates without their involvement. Before software is installed on your server, all enhancements and patches are thoroughly tested by our quality control department. We work hard to get an install failure rate of less than 1%. When the release passes QC, the software is automatically • Integrated - data sharing prevents duplication of effort/data • Intuitive - minimal training • Intelligent - auto -fill data as much as possible People • Dedicated client account managers • On staff trainers • In-house programmers — no offshore or contract labor • Quality Assurance/Software testers • Most staff members have public safety experience and understand public safety needs. • All our staff members are certified experts in the software and their respective roles. Copyright © 2018 Integrated Computer Systems, Inc. The CONFIDENTIAL information contained in this document is proprietary g e: H - 2 and is offered solely for the purpose of evaluation. IIII°1Hia11" 11�111�11Gll"'Q,F1 ii" 11�111�11li���1 (Ii,ccsPa COMPUTER SYSTEMS we support heroes DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-7 Supplemental The proposal and our response are submitted in the spirit of negotiation. ICS fully anticipates detailed discussions, which will result in fine-tuning our solution to meet your requirements. ICS is willing to negotiate with agency on any terms, conditions, product offering or price. This proposal is effective for one hundred eighty (180) days from the date hereof and shall automatically expire unless extended in writing by Integrated Computer Systems, Inc. The undersigned affirms that they are duly authorized to execute this contract, this bid has not been prepared in collusion with any other bidder, and the contents of this bid have not been communicated to any other bidder prior to the official opening of this bid. This proposal represents the basic terms and conditions under which ICS intends entering into contractual arrangements of the proposed products and services. However, the final terms and conditions are subject to ICS's corporate approval and acceptance. This proposal from ICS is for highly technical computer related products and services, and is based on ICS's understanding and interpretation of the specifications and information provided. A change in the initial specifications, interpretations or information could require alteration of this ICS proposal. While we believe our proposal is sound, the degree of success with which equipment and application software can be effectively utilized is dependent of many factors, which are not within the control of Integrated Computer Systems, Inc. Therefore, results to be obtained from this proposal must not be regarded as expressed or implied warranties. This proposal only provides the items specifically noted in this response. It is assumed that the agency will provide all other items. These items include but are not limited to: all cabling suitable for adequate performance, sufficient band width, all communications equipment except that noted in our response, adequate power and space for all equipment, etc. Prices offered herein is a site license or, if preferred, a user license for the City of Denton RFP #6400 for products licensed by ICS. All third -party licenses are to be purchased by the COA outside of this response, with the exception of Lexis/Nexis software, which may be included in this proposal. Third -party software is priced and renewed subject to the terms and conditions of their respective owners. Additional Support Fees may be required by ICS if there is a significant increase in Customer's size with respect to the use of the Software. An increase of size may be from Customer's employee growth or from a Host/Shared Agency relationship unknown to ICS. The final agreement between the parties will have control and include customer -accepted products, services, terms, conditions and price. ICS reserves the right to reject any contract or order, if in its opinion, cannot comply with the description or requirements of the order. This proposal contains proprietary information of Integrated Computer Systems, Inc. and neither this proposal, nor said proprietary information shall be published, reproduced, copied, or used for any other purpose other than consideration of an ICS computer system. Integrated Computer Systems, Inc. 3499 FM 1461 McKinney, Texas 75071 Authorized name and title: Thomas P. Galbraith, Jr. Authorized signature:° IcI°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: SUP - 1 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-7 Supplemental Equipment and Software warranties are set forth below. A complete description of warranties will be provided with ICS contracts. Representations and Warranties SYSTEM FUNCTIONALITY: Seller represents that the System will perform consistently with the Specifications in all material respects. Upon System Acceptance or Beneficial Use, whichever occurs first, this System functionality representation is fulfilled. Seller is not responsible for System performance deficiencies that are caused by ancillary equipment not furnished by Seller attached to or used in connection with the System or for reasons beyond Seller's control, such as (1) an earthquake, adverse atmospheric conditions, or other natural causes; (2) Customer changes to load usage or configuration outside the Specifications; or (3) any acts of parties who are beyond Seller's control. EQUIPMENT WARRANTY: Warranties from the respective manufacturers will be passed to Buyer. Seller warrants that the Equipment under normal use and service will be free from material defects in materials and workmanship. ICS Software Warranty Unless otherwise stated in the Software License Agreement, for one (1) year from the date of System Acceptance or Beneficial Use, whichever occurs first, Seller warrants the ICS Software in accordance with the terms of the Software License Agreement and the provisions of this section, Section 13, that are applicable to the ICS Software. EXCLUSIONS TO EQUIPMENT AND ICS SOFTWARE WARRANTIES: These warranties do not apply to: (1) defects or damage resulting from use of the Equipment or ICS Software in other than its normal, customary, and authorized manner; (2) defects or damage occurring from misuse, accident, liquids, neglect, or acts of God; (3) defects or damage occurring from testing, maintenance, disassembly, repair, installation, alteration, modification, or adjustment not provided or authorized in writing by Seller; (4) breakage of or damage to antennas unless caused directly by defects in material or workmanship; (5) defects or damage caused by Customer's failure to comply with all applicable industry and OSHA standards; (6) Equipment that has had the serial number removed or made illegible; (7) batteries (because they carry their own separate limited warranty); (8) freight costs to ship Equipment to the repair depot; (9) scratches or other cosmetic damage to Equipment surfaces that does not affect the operation of the Equipment; and (10) normal or customary wear and tear. WARRANTY CLAIMS: Before the expiration of the warranty period, Customer must notify Seller in writing if Equipment or ICS Software does not conform to these warranties. Upon receipt of such notice, Seller will investigate the warranty claim. If this investigation confirms a valid warranty claim, Seller will (at its option and at no additional charge to Customer) repair the defective Equipment or ICS Software, replace it with the same or equivalent product, or refund the price of the defective Equipment or ICS Software. Such action will be the full extent of Seller's liability hereunder. If this investigation indicates the warranty claim is not valid, then Seller may invoice Customer for responding to the claim on a time and materials basis using Seller's current labor rates. Repaired or replaced product is warranted for the balance of the original applicable warranty period. All replaced products or parts will become the property of Seller. ORIGINAL END USER IS COVERED: These express limited warranties are extended by Seller to the original user purchasing the System for commercial, industrial, or governmental use only, and are not assignable or transferable. Copyright O 2018 Integrated Computer Systems, Inc. Ick°1Hla""II°"II�i���������Gll"'I'""II°"II�i���li����7� Page: SUP - 2 The CONFIDENTIAL information contained in this document is proprietary and is offered solely for the purpose of evaluation. COMPUTER SYSTEMS w e s o P P o r t h �, o � s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-7 Supplemental DISCLAIMER OF OTHER WARRANTIES. THESE WARRANTIES ARE THE COMPLETE WARRANTIES FOR THE EQUIPMENT AND ICS SOFTWARE PROVIDED UNDER THIS AGREEMENT AND ARE GIVEN IN LIEU OF ALL OTHER WARRANTIES. SELLER DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Limited Warranty The warranty period for the Software will commence upon shipment and will continue for 120 days unless Licensor has agreed to a different warranty period in a separate agreement that has been mutually executed by Licensor and Licensee, in which case the warranty period will be as stated in such agreement subject to the remainder of this agreement. For Integration Framework software products and the Athena software suite, the warranty period shall commence as stated in the applicable agreement and will continue for 1 year, as state in the Cities RFP. For Software that is application software that is provided on a per unit basis, the warranty period for subsequent units licensed is the remainder (if any) of the initial warranty period or, if the initial warranty period has expired, the remainder (if any) of the term of the applicable Software Maintenance and Support Agreement. During the applicable warranty period, Licensor warrants that the unmodified Software, when used properly and in accordance with this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the system. Whether such defect occurs will be determined solely with reference to the Documentation. For Software involving radio frequency systems and Products, the primary functionality of a voice communication system is subscriber -to -subscriber, subscriber -to dispatcher, and dispatcher -to -subscriber voice communication; and the primary functionality of a data communication system is point-to-point data C. transmission. Licensor does not warrant that Licensee's use of the Software or Products will be uninterrupted or error -free or that the Software or the Products will meet Licensee's particular requirements. Before the expiration of the applicable warranty period, Licensee must notify Licensor in writing if the Software does not conform to this warranty. Upon receipt of such notice, Licensor will investigate the warranty claim. If this investigation confirms a valid warranty claim,. Licensor will (at its option and at no additional charge to Licensee) repair the defect, replace the defective Software with the same or equivalent software, or refund the price of the defective Software or individual Product in which the Software is embedded or for which it was provided. Such action will be the full extent of Licensor's liability and Licensee's sole remedy for a breach of this warranty. If the investigation indicates the warranty claim is not valid, then Licensor may invoice Licensee for responding to the claim on a time and materials basis using Licensor's current labor rates. LICENSOR DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE TRANSACTION COVERED BY THIS AGREEMENT IS A LICENSE AND NOT A SALE OF GOODS; THEREFORE, IT IS NOT COVERED BY THE UNIFORM COMMERCIAL CODE. Maintenance The ICS standard Maintenance and Support Agreement is enclosed as part of ICS Contracts. Maintenance and Support Approach The ICS Customer Support Center provides 24 hours a day, 7 days a week, 365 day a year customer support via email and on-line system access. ICS's Level I software warranty and maintenance services include unlimited telephone Technical Support Services. Technical Support Services include diagnostic services, troubleshooting, and resolution for all reported ICS application software errors. When a problem is reported, an ICS Support Analyst will contact the customer -designated System Administrator by telephone and connect to the System directly via on- Ick°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: SUP - 3 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-7 Supplemental line diagnostic modem/VPN. Problem evaluation and resolution begins immediately. ICS needs VPN access to the ICS Public Safety SQL server IP address for deployment of database changes. This is normally done on port 1433. VPN access will not be needed to access other machines. The VPN can be site to site so that it is only accessible from the ICS offices (source IP specific). VDI will be used for any connections to the actual operating system of any other machines. A Support Team will be specifically assigned to the Agency to provide on -going maintenance coverage. The support team will consist of a Support Analyst (SA). The SA will provide routine remedial (or corrective) and preventive service. Each SA is furnished with the tools, training, and access to information needed to ensure superior system operation and performance of the Agency's system. Backing up the SAs are highly skilled Technical and Product Support Analysts, Engineers, and Customer Support management. The Agency's requests for support will be logged and tracked by ICS's 240 Customer Assistance Request support center (CARE). The City/County may log calls via telephone to 214-544-0022 or email to c�ir @j� i%csi � s.coirm� . To log a request, the County simply needs to furnish the site name, account number, or a system node name. After taking a brief description, the CSC will provide a unique tracking number. ICS's solution tracking system is state -of -the art and seamlessly integrates call incidents from the first ring all the way through to final resolution. All service activity for the Agency will be recorded. This tool allows ICS to continually monitor performance and produce management reports for the Agency. Service history reports such as call history and resolution, open call, and activity reporting can be generated from the information tracked and will be distributed via automatic e-mailing at daily, weekly, or monthly intervals, according to the Agency's requirement. In addition, ICS can send auto -email notification to the Agency's designee each time a service call is logged or there is a change in the call status. A final notification auto -email can be sent when the call and the problem resolution are concluded. To ensure the service request is dispatched efficiently, ICS's solutions tracking system (CARE) uses an auto - escalation program for call assignment. ICS support is based on the Severity Levels as defined below. Each Severity Level defines the actions that will be taken for Response time, Target Resolution time and Resolution Procedures for reported errors. CALL ASSIGNMENT AUTO -ESCALATION TABLE RESPONSIBILITY STANDARD PRODUCT Support Rep 0 MIN Second Contact 15. MIN Vt Level Manager 30. MIN 2nd Level Manager 45. MIN 3rd Level Manager 60. MIN Table 1: Call Assignment Auto -Escalation Table. Copyright O 2018 Integrated Computer Systems, Inc. Ick°1Hla""II°"II�i��������Gll"'I'""II°"II�i���li��Page: SUP - 4 The CONFIDENTIAL information contained in this document is proprietary and is offered solely for the purpose of evaluation. �7� COMPUTER SYSTEMS w e s o P P o r t h �, o � s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-7 Supplemental Optional Maintenance Plans ICS offers the following optional support levels for ICS products: Help Desk/Remote Maintenance ICS offers the customer access to its 24/7 support. This ensures that the customer will have immediate access to ICS service in the event of a system failure. ICS will also perform remote maintenance tasks as required to support timely return of the system to an operation state. In the event that a critical system failure cannot be resolved remotely, next day on -site emergency support will be provided. Depending on the level of support selected, there may be a charge for some of the above services. All material required to repair hardware which is outside of its warranty period will be at the customer's expense. Furthermore, if it is discovered that a system failure is the result of customer misuse, negligence or an unauthorized addition/alteration of the CAD/RMS network/systems, the customer will be liable for time and material expenses necessary to return the system to a functional state. Training ICS is fully capable of providing effective training for all proposed systems using field proven, hands on training courses. ICS training specialists are responsible for responding to all customer training needs. This team is responsible for both the development and delivery of training on all ICS products. They develop and deliver training to a variety of audiences; the call -takers and dispatchers who use ICS products on a daily basis are assisted in managing emergencies; the site administrators who update their sites configuration regularly; and the technicians who install and maintain ICS's systems. All of ICS's training specialists are cross -trained and have extensive experience in training various audiences. The training strategy for all ICS products and across all audiences places an emphasis on practical, hands-on experience. With respect to user training, Training Specialists generally travel to the customer sites to deliver training. This allows the Training Specialists to observe the environment in which the users work and tailor the training accordingly. Whenever possible, a customer's equipment and site -specific configuration are used to ensure a training experience that is as close to the real system environment in which the call -takers and dispatchers will be operating. The same approach is taken for administrator training. Training Specialists train site administrators on the ICS software modules that will enable them to update their own site configuration. If customer equipment is being used, site administrators can begin to make desired updates and modifications during the training sessions themselves. Customer Contact The Agency should appoint one or more ICS "certified" employees to perform the following duties: • Warranty and maintenance support functions • System Administration duties • Act as a primary point of contact to ICS's Customer Support organization for reporting and verifying problems • Perform system back-up • Perform all other typical IT functions This designated contact(s) will be trained in system operations. This ensures productive interaction with ICS's support personnel to quickly resolve current and future problems. Should a problem arise, the designated contact Ick°1Hla""II°"II�i��1r����Gll"'I'""II°"II�i���li����7� Copyright O 2018 Integrated Computer Systems, Inc. COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: SUP - 5 w e s o P P o r t h �, o � s and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 Exhibit 3-7 Supplemental person first performs an initial troubleshooting to verify the problem, then if necessary, contacts ICS's CARE system for further assistance. Special training for contact personnel help to ensure rapid problem resolution. Source Code Escrow ICS delivers current releases of software source code, documentation and compile instructions to a 3rd party escrow agent. This annual price includes a basic Physical Audit of the Deposit Materials, which consists of reviewing the Deposit Inventory Form and visually checking the tangible media containing the Deposit Materials for any discoverable discrepancy with the form. A discovered discrepancy will be reported in writing to both the Owner and the Beneficiary. Up to four deposits are included per year. Source Code Verification The 3rd party escrow agent will compile the source code in Deposit Materials and will build an executable program following build instructions and configuration information from the Owner. The 3rd party escrow agent will provide access to this executable on an FTP site for Beneficiary download (priced per each verification). Copyright O 2018 Integrated Computer Systems, Inc. Ick°1Hla""II°"II�i���������Gll"'I'""II°"II�i���li����7� Page: SUP - 6 The CONFIDENTIAL information contained in this document is proprietary and is offered solely for the purpose of evaluation. COMPUTER SYSTEMS w e s u p p o r t h � s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 RFP 6400 City of Denton Evaluation Committee Questions for ICS A. Prices still needed Law RMS Interfaces • AFIX Tracker ICS: This interface would work like this: o ICS Athena Records Booking/Intake — Pass prints to Mentalix and store the fingerprint data returned from Mentalix in the ICS Athena Records database. o AFIX Tracker —Capture latent prints o AFIX Tracker —Search the ICS Law master name database for a match and return the results • Vigilant Solutions ICS: The Facial Recognition interface would work like this: o ICS exports all master name data and photos from the Law Records system to the Vigilant database o Vigilant scans face(s) and displays a match o This match is sent to the ICS law records system to display the person's involvements ICS: Revised 6400BAFO attached with prices for the 2 products B. Deletions • Remove FATPOT from CAD interface pricing — FATPOT/TellUs is not needed in Denton County C. Clarifications • The PD participates in the Law Enforcement Advanced DUI/DWI Reporting System (LEADRS). Is an interface available or necessary to transfer data collected in LEADRS? ICS: An interface is not required. Arrest and Incident records can be created from the call for service and the LEADRS documents can be attached to those records, as long as the documents can be exported in pdf or a standard Microsoft format. o If so, what is the price for the interface? ICS: If you want the arrest and incident data from LEADRS to create an ICS Arrest and/or Incident record the price not to exceed $47,500 • Motorola MCC7500 radio console interface: GPS data provided by portable radios is not needed in CAD. An alternate application will be used to map the location of portable radios. The city is interested in learning more about interface options for the MCC7500 radio console system under development for other jurisdictions. ICS: The spec is attached. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 • Does ICS have any agencies currently using ASAP to PSAP? If so, please explain. ICS: We do not have any agencies using ASAP to PSAP but we already utilize a similar product (NCIC/TLETS) written by the some company (CommSys). CommSys developed the ASAP to PSAP software for APCO. The ICS CAD ASAP to PSAP interface will provide these functions: ICS will provide a standardized data exchange for the electronically transmitted alarm information between an alarm monitoring company and a 9-1-1 PSAP. There are three primary uses for this Information Exchange Package Document (IEPD): 0 Initial notification of an alarm event by an alarm monitoring company to a PSAP 0 Update of status by the PSAP's CAD system to the alarm monitoring company - Alarm Notification Accepted, call -for -service created - Alarm Notification Reject due to invalid alarm location address or invalid event type 0 Bi-directional update of other events between an alarm monitoring company and a PSAP - Requests for cancellation by the alarm monitoring company - Updates concerning key -holder information by the alarm monitoring company - Notice by the PSAP that the primary response agency has been dispatched - Notice by the PSAP that the primary response agency has arrived on scene - Notice by the PSAP that the event has been closed (with a disposition if applicable) - Updates from the PSAP dispatcher or field resource requesting additional information such as an estimated time of arrival for the key -holder D. Training • Please clarify that a "unit" in training is an individual class. ICS: A unit is either a 4 hour or 8 hour class, depending on topic. A half -day 4 hour unit is $780 and a full day 8 hour unit is $1,560 • The City would like to review the syllabus or curriculum for each training class ICS: Syllabuses are attached. The addresses for all training will be in the City of Denton. • Please identify which courses described in Section 11 of the Project Overview will be held at City of Denton or at ICS. ICS: All training will be in Denton • Need additional Train -the -Trainer courses for law RMS ICS: Additional classes can be added upon request at the price specified in the proposal • How many students will be allowed to participate in each class? ICS: We bring 15 laptops for hands-on training. Users can double up so no class should be more than 30 students. • Which courses are available on-line? ICS: ICS has on-line training for these products. Master name, Master Property, Master Vehicle, Master Location, ICS Mobile., Athena Mobile Map, EOC/Incident Command, Law Crime Analysis, Case Management, Document Locator, Narrative Builder, Ad -hoc Report Writing (IQ), Personnel, and GEO Utility. 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A c F ' V1 V1 W v y y W W p LL LL N O m O m E N 0 c w E � N a � H m L O ° U m m m o 2 � LL � O N > � m N O N N o ° m 0 m m co m N Ol C y J N U O y U K w c O w O v O v O v O N O v o 0 mmm 0 0 0 Ommmm 0 0 0 U X W N N O c O O m O O m O O co O O co O O w o 0 O O www 0 O 0 0 O O wcoww 0 0 O O N C 7 N - O U — p 'o A H c H c ;5 Q N o F — E cOco - U °� a 0 3 o U co m 0 2 m ¢ U m H c'n co 0 10 10HHHH H 0(7�a DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview The ICS implementation methodology is based on more than forty years (since 1974) of hands-on experience. ICS has implemented over 400 systems throughout the United States. ICS started gathering experience by developing custom solutions for various industries —public safety being the primary focus. Today, ICS only provides public safety solutions. The ICS track record speaks for itself. We have an unblemished business record and have never had any form of legal or arbitration incidents. This is due to a corporate philosophy to follow through on each and every commitment. We have also never changed our company name, reorganized or moved out of our home state to hide from clients or debtors. ICS understands that the key to a successful implementation requires quality and timely communication, organization and cooperation. Our implementation process insures client participation, functional specification adherence, accurate selection and installation of hardware, system interface integration, master code table and geographic data loaded accurately and timely, comprehensive training performed for all levels of users, and a non -stressful final go -live date. ICS's Project management and Implementation consist of the following tasks: • Selection of ICS Project Management and Support Staff • Selection of Agency Project Management and Support Staff • Selection of Agency Application Manager(s) • Develop Project Timelines with Resources & Completion Dates • Review Project Tracking and Reporting Methods • Implementation Workshop • Evaluate and Prepare Current Facility • Order Hardware and Non-ICS Software • Install Hardware, Software and Databases • Setup Remote Support Capability • Train Agency Application Specialists • Code Table and GEO file Loading/Verification/Modification • Perform Application Test Scenarios • Train Users (at all levels) • System Review • Go -Live • Management/Software Utilization Review Selection of ICS Project Management and Support Staff ICS employs a professional, experienced staff (with some employees having over 20 years of practical public safety experience). They are well versed in all tasks and functions required to transition your agency from its current state to being fully automated. This team will be responsible for timely and accurate implementation of the selected modules. The project manager will be the primary contact for all phases of implementation. The ICS project manager has the authority to draw from any resource (training, software development, conversion and support) within the company to insure a successful implementation is achieved. This manager will work closely with your agency's project manager to foster a close, long-lasting business partnership. �Icrs -- ` Copyright © 2019 Integrated Computer Systems, Inc. II1 �! °°IN; kll ��"'� II II i�"]9 p COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 1 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview Selection of Agency Project Management and Support Staff The Agency Project Manager will be the focal point for communications and decisions between ICS and your agency. The Agency Project Manager will interface with the ICS Project Manager and be responsible to the agency management for project reporting. This individual should have the ability to approve all contractual documents between ICS and your agency. ICS will review the all of the details from the Statement of Work and make sure the agency assigned Project Manager is comfortable with the task descriptions and responsibilities. Selection of Agency Application Managers The ICS team will assist the Agency Project Manager and upper level management in the selection of the best personnel for the specific tasks. This personnel group will be responsible for verifying and modifying key parameters and codes within their departments/areas of expertise. Typically, these are your department managers who have knowledge of current processes and information flow. They may be granted the ability to approve work flow changes and verification techniques. The success of this implementation will depend on the team members' involvement and commitment. Department managers are required to communicate directly to the ICS Project manager and cc the Agency Project Manager. This greatly improves the quality of communications (without an intermediary) and requires department managers to be directly involved with the decisions that impact this project's success. Develop Project Timelines with Resources & Completion Dates Software listed in the Software License Addendum lists the agency's public safety dispatch, mobile and records software solution. ICS will be responsible for delivering and installing the items specified in this SOW so that they operate according to the manufacturer's specifications. Upon completion of this project, all ICS responsibilities will be considered complete, and the Agency will operate according to the appropriate ICS software support agreements. After reviewing the Statement of Work and the Project Implementation Plan, the Agency Project Manager and ICS will assign resources and target completion dates. Review Project Tracking and Reporting Methods Assist the Agency Project Manager in determining which techniques to deploy for the tracking and evaluation of project progress. In our experience, the most effective methods of project management have also been the simplest. ICS recommends the Agency Project Manager utilize the attached plan to manage the project. This plan includes the essential ingredients for a successful implementation: • All Tasks - Outlined in sequence • Resource Requirements- Primary and supporting personnel are noted. Supporting personnel should be listed when required -- individuals such as department managers, key users, individuals with expertise in a particular area. • Estimated Days to Complete and Target Completion Date —Targets are the most difficult dates to estimate due to the team having to perform dual roles (this project, plus their normal assignments). • Actual Completion Date — Allows the agency to spot patterns, so the entire project plan can be adjusted to improve accuracy • Dependency Tasks — Tasks that cannot be started until all prerequisite tasks are complete Also, during this session ICS will review the ICS Project Change Request and Project Delay Notice Forms. These forms are utilized to communicate events that will cause an alteration to the project scope and/or delivery time. �Icrs ---` Copyright © 2019 Integrated Computer Systems, Inc. II1 �! °°IN; kll ��"'� II II i�"]9 p COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 2 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview Implementation Workshop This workshop is the kickoff meeting whereby ICS will demonstrate the entire system and solicit input from your agency. This is the ideal time to draw a parallel between current and future processes. Specifically... What We Are Going to Implement? ICS will step through the entire suite of software highlighting key workflow processes and procedures for each department. Department managers will take this opportunity to contrast current policies and procedures. If policy and/or procedure changes are required a document should be produced for upper -level management approval. • When We Are Going to Implement? Present the implementation plan, key tasks and the steps required to achieve these goals. At the end of this workshop, Estimated Days to Complete and Target Completion Dates, should be reviewed and adjustments reflected. All members of the implementation and management teams (ICS and agency) should be present for this workshop. This includes all department managers and key personnel that will be contributing to the success of the project. Evaluate and Prepare Current Facility At the beginning of this project, ICS will supply your Agency with a "Network Resource Specifications" form for all critical equipment. This session will joint review the "Network Resource Specifications" forms and make recommendations based on your current equipment and facility: • Reliability (redundancy, age of equipment, etc.) • Performance (must accommodate current and future call volumes) • Compatibility (meets current technology and FBI end -of -life requirements) Order Hardware and Non-ICS Software This task is where equipment and non-ICS software are ordered. ICS does not require the equipment to be drop shipped to the ICS facility. ICS has exerciser utilities that will simulate your workload and record performance metrics. These metrics will be reviewed with your Project Manager as soon as they are available. The ICS software is extremely resource friendly and, therefore, requires much less expensive than most of our competitors. Some of our competitors even require two workstations for each dispatch console (one for call entry and one for mapping). Our solution is tightly integrated with data sharing and does not require this extra expense or complex operator intervention. Install Hardware, Software and Databases The hardware and non-ICS software should be installed as soon as possible. After this task is complete, the ICS technical team will install the ICS software and the relational databases. This team will also perform some network tests and record performance metrics. This information will be presented to your Agency Project Manager when available. �Icrs -- ` Copyright © 2019 Integrated Computer Systems, Inc. II1 �! °°IN; kll ��"'� II II i�"]9 p COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 3 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview Setup Remote Support Capability ICS looks at every client as a long-term business partner. We realize that time is critical in public safety environments, and we need to be pro -active in the anticipation of assistance being required. We take much pride in our sensitive and technically competent support staff. They are able to diagnose and resolve issues in minutes rather than days. We realize that in order to provide 24 X 7 support we need to have high-speed, constantly enabled remote connectivity. When users need assistance, they need it immediately. All ICS support technicians and analyst have remote access capabilities from anywhere in the world. We can never forecast what resources are required, so we remote -enable any personnel that may be needed. Train Agency Application Manager ICS will provide training to the Agency's Application Manager(s). This training will cover such topics as code table maintenance, procedure flow and verification techniques. After this training is completed, these students will be responsible for code table and GEO file maintenance, verification and modification. Perform Application Test Scenarios After the code tables are verified, the application specialists will enter test scenarios and verify accuracy. This is also a good time to evaluate/modify procedures and policies. Train Users (at all levels) After achieving satisfactory test results, all users will be scheduled for training, and the go -live date will be re- evaluated. System Review After all of the above steps/tasks have been completed, the Go -Live date/time will be approved. Go -Live ICS's implementation strategy has one major goal in mind ... make this day a "non-event". Applications and modules will be implemented in a pre -defined order to insure the most critical areas receive the full attention of everyone involved. The ICS staff will be on site for an extended period of time to make sure each shift gets their questions answered promptly and completely. Management Review Just because you are running live on the new system does not mean ourjob is over. ICS is committed to making sure you are aware that we are committed to your long-term success. There is only so much time to provide training, and students have limits of absorption. This is why we provide frequent follow ups and reviews. These reviews will evaluate what functions you are taking advantage of and which ones you should be planning to implement. We make a commitment to your agency to provide significant efficiency gains, and we will not stop helping you utilize these key features and functions until they are fully implemented. ICS will perform a Software Utilization Review every few months at first, then taper down to once a year or until your agency is functioning at full efficiency. The "Software Utilization Review" will be divided into two meetings: 1) ICS will visit with each department manager and discuss current procedures, potential changes and training needs. The results of these meetings will be documented. 2) ICS will present the findings and recommendations from step one to upper level management (chief and/or deputy chiefs). After this meeting, ICS will prepare a document that lists your desired �Icrs -- ` Copyright © 2019 Integrated Computer Systems, Inc. II1 �! °°IN; kll ��"'� II II i�"]9 p COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 4 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview policy/procedure changes and a training schedule (if training is recommended). Training is provided at our facility at no additional charge. Factors that Influence Implementation Timelines The implementation timeframe will depend on a great deal of factors within each phase. Historically, ICS has found that the factors that have the most influence on the breadth of the time line are: • The number and complexity of interfaces required • The number of people to be trained • The commitment of management to the project Naturally, there are other largely looming factors such as hardware capabilities, network capabilities plus the availability of resources to administratively set up and configure the software. If these factors (as well as the ones outlined above) are well defined up front, the project can be managed more effectively, and the actual timeline will deviate minimally from the planned timeline. The key data items are: task descriptions, resource names, estimated days to complete, target completion dates, actual completion dates, and task dependencies. Subproject Sample Project Implementation Plan DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date 1 Preliminary Project Management Tasks 1 •A• Se%tAgency Project Manager (APM) APM 1 The Agency Project Manager will be the focal point for communications and decision making between ICS and the Agency. The Agency Project Manager will interface with the ICS Project Manager and will be responsible to the Agency management for project reporting. This individual will be responsible for approving all contractual documents between ICS and the Agency. 1. B. Assign Agency System Manager (ASM) ASM 1 This individual should possess a thorough knowledge of the Agency's network infrastructure. A fundamental knowledge of the processes and operations of each department is a prerequisite. This position should continue past the duration of this project. 1.C. Assign ICSImp/ementation Mgr (ICS) ICS 1 Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 5 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date To assist the APM and ASM in achieving timely goals, a member of the ICS management team will be selected. 1.D. Assign AddressingLiaison(AL)Communicates APM 1 with E911 Provider, Planning, GIS and CAD/GEO to coordinate consistent and accurate addressing 1.E. Assign Department/AgencyApp/ication APM 1 Managers The success of this implementation will depend on the team member's involvement, commitment, and the enthusiasm of their staff. Department managers are required to communicate directly to the ICS Implementation Manager and cc the APM. This greatly improves the quality of communications (without an intermediary) and requires department managers to be directly involved with the decisions that impact this project's success. Please complete the "Project Team Members" list (attached). This will include all key team members, their assignments, phone numbers, and e-mail addresses. Contact information for the APM, ASM, Address Liaison, IT Mgr, Law Dispatch, Fire Dispatch, EMS Dispatch, Law Records, Fire Records, EMS Records, Patrol, CID, Jail, Property Room and Emergency Ops. Center should be listed. 1. F. Review the Statement of Work (SOW) with ICS, 1 APM APM Software listed in the Software License Addendum lists the agency's public safety dispatch, mobile and records software solution. ICS will be responsible for delivering and installing the items specified in this SOW so that they operate according to the manufacturer's specifications. Upon completion of this project all ICS responsibilities will be considered complete and the Agency will operate according to the appropriate ICS software support agreements. 1.G. Develop Project Timelines with Resources & APM, 1 Completion Dates ASM, After reviewing the SOW and the Project ICS Implementation Plan, the APM, ASM and ICS will assign resources and target completion dates. Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 6 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview DescriptionTask Task TargetDepend SupportDays to Completion Completion Task CompleteResources Date Date 1. H. Project Tracking and Reporting Method ICS, 1 Assist APM in techniques to track & evaluate APM project progress. In our experience, the most effective methods of project management have also been the simplest. ICS recommends the APM utilize this plan to manage the project. This plan includes the essential ingredients for a successful implementation: 1) All Tasks - Outlined in sequence 2) Resource Requirements- Primary and supporting personnel are noted. Supporting personnel should be listed when required -- individuals such as department managers, key users, individuals with expertise in a particular area. 3) Estimated Days to Complete and Target Completion Date — Targets are the most difficult dates to estimate due to the team having to perform dual roles (this project plus their normal assignments). 4) Actual Comp Date — Allows you to spot patterns, so the entire project plan can be adjusted to improve accuracy. 5) Dependency Tasks — Tasks that cannot be started until all prerequisite tasks are complete. This will be displayed on a Gantt chart 1.I . Review ICS Project Change Request and ICS, 1 Project De/ay Notice Forms APM, These forms are utilized to communicate events ASM that will cause an alteration to the project scope and/or delivery time. 2. Orient the Project Team Present the project objectives and approach to the project team. This is a time to acquaint the entire APM, 1/2 day project team as to the goals and the steps required ASM, to achieve or measure these goals. ICS, and Agency All members of the team should be present for this App. orientation. This includes all department managers Mgrs. and key personnel that will be contributing to the success of the project. The Project Change Request and Project Delay Notice forms will be presented along with their intent. 3. Review and Prepare Current Site ASM, ICS Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"] COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 7 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date 3.A. Network Resource Specifications ASM 1 day Complete the "Network Resources Specifications" form (attachment) for all critical equipment 3. B. Review Network Resource Specs ICS, 1 day 3.A. Review the "Network Resources Specifications" ASM forms and make recommendations/suggestions: - Reliability (redundancy, age of equipment, etc.) - Performance (must accommodate current and future call volumes) - Compatibility (meets current technology requirements) 3.C. Implement Resource Recommendations ASM 3.D. Order Hardware & Software (if required) 1 day - ICS Orders Hardware (optional) ICS - ICS Orders S/W: TLETS comm. (requires IP address of application server) - ASM Orders Required Hardware: SQL Server, workstations, IIS server, etc. - ASM Orders S/W: ASM 3.E. Install Hardware (if required) 2 days SQL server, application servers and workstations ASM ICS 3.F. Setup Remote Support for ICS ASM 1 day - Add an ICSSUPPORT user with admin rights to public safety segment of network - Forward Cisco VPN software and login for remote ICS Support 3.G. Install Software and Databases - Create three OUs (CAD, Police, Fire) for ASM 1 day automated install - Install all software listed under "ICS Software ICS 1.-3.G. License Addendum" - Install all ASM ordered software (see Task 3.D.) ASM - Move agency patch to reports folder. ICS - Provide mobile software install on USB key ICS 4. Verify MSAG Street Names = Planning 10 Names = GIS Names ICS's map centric public safety software requires your E911 provider's Master Street Address Guide (MSAG) data match your GIS map data. Steps to Ensure Your Master Street Address Guide (MSAG) and GIS Maps Match: Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 8 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview DescriptionTask Task TargetDepend SupportDays to Completion Completion Task CompleteResources Date Date 1) E911 Provider (Initial) — Contact your E911 AL vendor and get a copy of their MSAG list (in csv or As format). 2) Planning— Contact your planning department AL and get a copy of all street names and house number ranges. These should be the actual names printed on street signs. All should be LISPS compliant. AL 3) In-house Compare and Modify— Compare the Planning naming convention to the MSAG list. Where differences appear either change Planning's names or contact the 911 provider and request changes. 4) 911 Provider (Verification) — After the 911 AL provider has completed the requested changes, get a revised copy of the MSAG list. Verify that all requests have been accurately applied. 5) GI5 — Contact your GIS department and get AL a copy of their updated map database (includes Highland Village, Flower Mound and Lewisville). 6) IC5 Verification— Forward a copy of the MSAG and GIS data to ICS. ICS will utilize a ICS compare tool to electronically verify the street naming conventions are identical. This tool will verify that the following street data items are identical and report mismatches: House no range -left (101-199) House no range -right (100-198) Pre -directional (N) Name (MAIN) Type (ST) Post -directional (W) City name -left (DALLAS) City name -left (DALLAS) County name -left (DALLAS) County name -left (DALLAS) State -left (TX) State -right (TX) Zip Code -left (74094) Zip Code -right (74095) 7) GI5— When GIS has completed the modifications outlined in the above report, an updated map shape file will be produced. Copyright © 2019 Integrated Computer Systems, Inc.II1 ! °ll ?PII ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 9 �xuurera and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date 8) IC5Re- Verification — When a minimum accuracy of 99% is achieved ICS will train your CAD/GEO personnel how to enter new street names and modify erroneous ones (with the ICS GEO Wizard). When all tables are accurate you can be assured that officers will be able to respond to citizen s needs in the most timely fashion. Anything short of 99% accuracy is not acceptable in a public safety environment, 5. Conduct Agency -Wide Product Flow ICS, 1 day 3.G Presentation ASM, All ICS will step through the entire suite of software Dept and highlight benefits and key workflow processes Mgrs prior to the training sessions. Department managers will take this opportunity to contrast current policies and procedures. A policy and/or procedure change request document will be produced for management approval in the event an SOP will change due to features of the new software. Because of these refinements, the department will be able to take full advantage of the new system's capabilities and incorporate those refinements in the training sessions. 6. Conduct Dispatch Implementation Review - Select SMTP Gateway Provider (Exchange, G- ASM Mail, etc.) - used for all paging/running orders messages - TLETS Preparation (complete DPS security ASM 4 days check list) - Submit TLETS request letter to DPS ASM - Get a copy of the TLETS Terminal Connection ASM Report (after TLETS passes security check list) - E911 Preparation — Provide serial cable from ASM 911 machine to app. server ASM - Data stream format from 911 provider - Workstation Site Pre flat panel mounts, etc. 7. Training for the ASM (System Manager) — One class with up to six students. ICS, 1 day 3.G. - System Management (course no. 1001) ASM 4-8 hrs Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 10 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date - Manage your network - Software installation, setup user, backup a SQL database, change time, restart server - Troubleshoot application servers/gateway computers. - Maintain and troubleshoot ICS application software - Train on the operation of the following interfaces: • Brazos citation • Firehouse • Alarm permit &false alarm • E911 • NCIC • Paging • ESO/Emergidata • ProQA Medical • Mentalix - Remote fire station printing 8. Master File Maintenance Training Dept - Each dept will assign an individual(s) to review Mgrs, 2 days None and maintain master files/code tables ICS, - Provide training on the ICS Management AL Console (course 501) - Provide direction as to the meaning and purpose of each code table 9. Review/Modify Master Files Dept - Review and modify Dispatch master files Assgned 7 days 4.G. - Review and modify Law Records master files persnel 7. - Review and modify Case Management master files - Review and modify Property Room master files - Review and modify EOC/ICS master files 10. Dispatch/CAD GEO Implementation ICS, 1 4 Services GEO - Build Street table from corrected E911 MSAG file - Train Dispatch personnel on GEO setup (course 100 - GEO Master File Review & Entry) - Enter and verify GEO data (agencies, grids, districts, etc.) 11. Classroom Training 11.A. Dispatch/CAD Training (x classes) 9. - Imperative that a representative from each ICS 1 day agency attend ASM 3 days - Train on Dispatch administration (course 102) - Test response plans 1 day - Test address scenarios - Train on Dispatch operation (course 103 ) Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 11 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date 11.B. Mobile Training (x classes for up to 20 9. students each) ICS 1/2 day - Train on Mobile Data Client (MDC) operation - class (course 401) 11.C. Law Records Training (x classes for up to 20 9. students each) ICS 1 day - Law records (see courses: 202 - 204) class 11.D. Jail Management Training (x classes for up 9. to 10 students each) - Jail Managemnt Training (see courses: 202 - ICS 1/2 day 204) class 11.E. Case Management Training (x classes for 9. up to 20 students each) ICS 1 day - Training (course 202 - 203 expanded) per class 11.F. Property Room Training (one class for 6 9. students) ICS 1/2 day - Training (course 203 expanded) 11.G. Personnel Management Training (one 9. class for 6 students each) ICS 1/2 day - Training (course 701) 12. System Review 10. - Review system operation with sample APM, 1 day transactions after all master files have been built ASM, and verified by ASM ICS 13. System Go -Live APM, 11. Priority One ASM - Dispatch - E911 Interface - Paging Priority Two - Mobile Data Client Priority Three - TLETS — Omnixx will be used until the CAD to TLETS link is established Priority Four - Law Records After Go -Live - Firehouse Export (customer orders the Firehouse CAD monitor) Brazos Citation interface 14. Data Conversion ICS 12. - Import master records (name, vehicle, property, property room) - Import summary transaction records 15. Management Review ICS 1/2 day - Review procedures and recommend methods and/or procedure changes Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 12 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview DescriptionTask Task .. Depend SupportDays to Completion Completion Task CompleteResources Date Date - Provide additional training on daily, weekly, monthly and yearly management -by -exception reports/queries. 16. Additional Training ICS - Scorecard - Intelli-Query - As needed/requested ICS provides on -going training at no charge. The class schedule is determined by client demand. Please email care@icsnews.com with your requests (class, number of students and desired date). Copyright © 2019 Integrated Computer Systems, Inc.II1 ! ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 13 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview Sample Risk Register Project concerns that may impact the schedule, or may be an action item after project completion, will be logged here. Status defined as Open or Closed. EMSoftware ������������������I��iiiiiiuuuuuuuuuill not installed Platform, ie, servers, networ Training delay Maps not available in ICS MSAG to GIs compare to happen as software. Need to compare time permits. The group agreed the MSAG to GIS maps may not be ready for cut -over New CAD Hardware install ME RIA'a"I installed regardless of this project timeline. ICS CAD licenses will be installed on existing hardware. Existi workstation sw/hw has not been reviewed Subnetchanges Get the-au6ilocatmon serve FIE 0 the same subnet before go -live. Use same subnet as I App servers Copyright © 2019 Integrated Computer Systems, Inc. II��! �°°IN; � kll ��"��'� II II ����'�9 p OMPU'T rx YSTO The CONFIDENTIAL information contained in this document is proprietary Page: 14 we suµp+a r t. I, e 1.eI and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview Sample Action Item Register Important project notes, benchmarks, or milestones requiring a resolution are logged here. 1 M�����111111111'11 _11M Contract signed IN ALL P 2 Review of SOW and Imp plan ICS, CPM, CSM P 3 Need to resolve MSAG to GIS differences CPM, ICS u 4 SQL and server setup CPM P 5 Kick-off meeting scheduled ALL P 6 Task 7 training scheduled CPM, CSM P 7 Status meetings will occur weekly on Thursdays at 1PM from now until go -live. ICS, CPM P 8 Create shape files for each AOR with its own color if users want to see color separation CSM u 9 Obtain new mnemonics for TLETS CSM P 10 Install ProQA Paramount if required before go -live CSM P 11 Enter transport locations for police CPM P 12 Review Call Types with response package CPM P 13 Install MDC software for 32 fire and 70 police ICS, CSM P 14 Install Label printers for property ICS, CSM P 15 Format property tags ICS, CPM P 16 Setup narrative templates, including daily activity report ICS P Copyright © 2019 Integrated Computer Systems, Inc. �Icrs II1 �! "1I kll ��"'� II II l�"�'19 p c�r�w�UTSM YSTO The CONFIDENTIAL information contained in this document is proprietary Page: 15 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 --BIT H Denton RFP #6400 Project Overview Sample Gantt Chart MM Copyright @ 2019 Integrated Computer Systems, Inc. 1111",47" 11 Ell�"] �crs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 16 P P and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview Equipment and Network Infrastructure The following documents provide ICS with basic information about your network and computer resources. This is very important as we embark on the journey of providing near real-time access to information. This will allow our company and your IT team to expose and resolve the most common network problems, such as: poor performance, reliability, single -point -of -failures, data backup, server redundancy, system isolation, power outages, equipment outages, etc. (please attach a network diagram) UPS Physical location MFR/Model number CapaAgency (KVA) Last test date Backup/runtime Battery replace date In -line (Y/N) Source of ground Generator switch over time Generator Physical location CapaAgency (KVA) Supplies power to UPS Last test/ frequency Transfer process (manual or automatic) Fuel source A/C BTU CapaAgency Current BTU's Shared or dedicated unit Backup A/C unit loc & BTU capaAgency Switch over to backup A/C temp On generator power Router/Switch Physical location Number ports MFR/Model number Port speed VLANS On UPS/gen. power Port usage (port: application description, i.e. phone, video, etc.) Outage/isolation plan �Icrs -- ` Copyright © 2019 Integrated Computer Systems, Inc. III ! °°IN; kll ��"'� II II i�"]9 p COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 17 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview Tool used to measure usage by port, % utilization & error counts Last isolation test Firewall Physical location Max users MFR/Model number VPN support Connectivity speed On UPS/gen. power Internet Physical location No. users/purpose Connectivity Max speed Provider Speedtest.net (ping, up & down) Support contact On UPS/gen. power Cabling Type (Cat5, etc) Certified by Certified max speed Certified date Loc of drops since cert. SMTP Provider (Exchange, GoogleMail, etc) Username and password Other Infrastructure Notes Primary ID/Physical location DHCP Domain OS Drive type/speed Controller MFR /Model number Number of drives No processors/ speed Drive capaAgency Copyright © 2019 Integrated Computer Systems, Inc.III "E II �]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 18 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview Memory PassMark rating IP Address Router ID/port no. Backup ID/Physical location DHCP Domain OS Drive type/speed Controller MFR /Model number Number of drives No processors/ speed Drive capaAgency Memory PassMark rating IP Address Router ID/port no. SQL Server ID/Physical location SQL version OS Drive type/speed MFR /Model number Number of drives No processors/ speed Drive(s) capaAgency Memory PassMark rating IP Address Router ID/port no. Other apps installed Backup method Backup device(s) Backup frequency Anti virus installed Memory scanning disabled Services user folders or strictly SQL data SQL Folder excluded from scan IIS / Web ID/Physical location Server OS Drive type/speed MFR /Model number Number of drives No processors/ speed Drive capaAgency Memory PassMark rating IP Address Router ID/port no. ICS Apps to be installed Application ID/Physical location Server/GW OS Drive type/speed Copyright © 2019 Integrated Computer Systems, Inc.III ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 19 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 -BIT H Denton RFP #6400 Project Overview MFR /Model number Number of drives No processors/ speed Drive(s) capaAgency Memory PassMark rating IP Address Router ID/port no. ICS apps installed Other 3rd party apps installed Anti -virus software Installed Folders excluded UDP ports 1001-1009 tested Mobile ID/Physical location Application Os Drive type/speed Server MFR /Model number Number of drives No processors/ speed Drive(s) capaAgency Memory PassMark rating IP Address Router ID/port no. ICS apps installed Other 3rd party apps installed Anti -virus software Installed SQL folders excluded from virus scanning UDP ports 1001-1009 tested Dispatch ID/Physical location Workstations Os Drive type/speed MFR /Model number Number of drives No processors/ speed Drive(s) capaAgency Memory PassMark rating IP Address Router ID/port no. Video card Mfr/model Other 3rd party apps installed Video ports/type Copyright © 2019 Integrated Computer Systems, Inc.III ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 20 xuuP and is offered solely for the purpose of evaluation. DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 —BIT H Denton RFP #6400 Project Overview UDP ports 1001-1009 tested Mobile OS Drive type/speed Workstations MFR /Model number Number of drives No processors/ speed Drive(s) capaAgency Memory PassMark rating GPS MFR/model NMEA 0813 comp. Mounting type Other 3rd party apps installed Airbag friendly VPN or Cloud security Copyright © 2019 Integrated Computer Systems, Inc.III ° II ��"]�Icrs COMPUTER SYSTEMS The CONFIDENTIAL information contained in this document is proprietary Page: 21 xuuP and is offered solely for the purpose of evaluation. ■ / w / 0 k 2 w c c § 2 2 2 2 2 2 2 2 2 2 2 2 2 c 2 f § ƒ$/ � w j{ c c c c c c c c m c c c c c c\\ Cf)t R { § \ « \ « \ « \ « \ « \ a / a § = \ ® \ _ \ = \ a \ @ \ a a E # a LU £ £ a a a a f \ > co > / m \ m \ m \ - m < co > - \ co > - > - < co m \ m / m / f < \ < \ a c _ — # — n — @ — — n = 2 L2 L2 2 2 0 0 qCO ® � \ � \ CO @ E = E @ @ E E @ @ E 0 2 2 2= 2 2 2 == 2 2 = o= 2 2 � L m / § 4 » % / \ 2 co E 2 0 p § E 2 t e o g © U c ® % r- ° ° ® . z 0 \ / z Q=® / o o m \ E \ \ m \ 7 0 3/ 2 ƒ coco> \ § = -0 E m/ 2 0- % E 0 « m 2 E 3 \ co\ 7 / 7 7\\ o e - 0 / a)- \ / \ 5 r@ J _ / 2/ ` _ a= ± = / 0 E 0 0§ 2 2 ] m) 0 w< \ 7 / t ] 2 _\ƒ° 3 0 m 0 o 0 § \;& 9 = 0.. e 0 ) o a o $ o w= 7 ) / f m 2 m 0 CL / 7co k ƒ 2 ® g 4 n moo z \ 0 E � Co < § ƒ \{ 7 5> z co \ E / co < § ] 5 ! m z ■ / w / 0 2 2 c c w c w c c c c c c c c c c c c e m m ) C�l k ) \ ) \ / \ \ \ \ \ \ \ \ %\ - n; 6 n /® a_ a s 6 a j 2 \ 0 a a a a a< E$ )§ </// wwww w w j= ) 2 2 2 c c c 2 2 2 2 2 c c 2 2 2 2 00 e e e e e e e a e e e e n=§# a g g g a w a= a§ g a a e / # $ a a ) w § § / / / w = \ \ \ \ cc) P £ £ a a a a / / § / / / / / / / / / / / co & / / _ _ \ _ -0 -0 -0k -0 -0 -0 -0 -0 -0 -0 -0_ _ _ _ 2 2 0/ z a a 0# n n# a a a z-- a n 2 2 2 2 qCO CO m E E E § @ @ @ @ @ @ @ @ @ @ @ @ @ @ 2 2 » 2= 2 2 » 2 2 2 2 2 2 2 2 2 2 2 2 2 2 0 2 0 ) \ z \ k t » \ 7 0)m f o % ® / t ƒ ƒ G z 0 7 \ ƒ \ ƒ / } q m= S / § a / E g 0 = \ \ $ \ f \ ® 2 $ ® o n / M ¢ § z > ) - / \ \ 2 0 \ = \ \ ƒ / / g / < @ 0- ` o \ \ / $ ƒ / / g / ] ƒ / ` \ / 5 ƒ / ` \ / _ / 2 ) \ } A E e \ \ 5 / a $ \ E ) % o= co ? 2 } k / 2 ) § m k ■ / / w / 0 2 w c c c E P: ) c c c § a # E # \ § � £ a a 2 9 k » 2 2 _ � ' \ k 2 co DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT J This Software License Agreement ("Agreement") is made and entered into effective as of the date the contract to which this Agreement is attached (the "Contract") is signed by both parties below, and is by and between: Integrated Computer Systems, Inc. ("ICS") 3499 FM 1461 McKinney, Texas 75071 and City of Denton, Texas ("Licensee") 215 East McKinney Street Denton, Texas 76201 Licensee desires to license from ICS certain software owned by ICS, as set forth in the Contract executed by ICS and the Licensee in connection with this Agreement, and ICS desires to grant such a license to Licensee, pursuant to the terms and conditions of this Agreement. In consideration of the mutual agreements contained herein, the sufficiency of which is hereby acknowledged, the parties hereto agree as follows: 1. Licensed Software 1.1 ICS'S LICENSED SOFTWARE IS COPYRIGHTED BY ICS AND/OR ITS LICENSORS AND IS LICENSED (NOT SOLD). ICS DOES NOT SELL OR TRANSFER TITLE TO THE LICENSED SOFTWARE TO LICENSEE. THE LICENSE OF THE LICENSED SOFTWARE WILL NOT COMMENCE UNTIL LICENSEE HAS EXECUTED THIS AGREEMENT AND AN AUTHORIZED REPRESENTATIVE OF ICS HAS RECEIVED, APPROVED, AND EXECUTED A COPY OF IT AS EXCUTED BY LICENSEE. 1.2 In consideration of the payment of the license fees set forth in the Contract pertaining hereto, ICS grants Licensee a non-exclusive, non -transferable license to use the package of computer programs (in machine- readable form only), data, and related materials, including documentation and listings, identified in the Contract (the "Licensed Software "), subject to the terms of this Agreement (including the restrictions with respect to Data Conversion set forth in Section 7). 1.3 ICS will supply fully functional databases with sample records. These databases contain proprietary engineering, data structures and stored software procedures (improves performance by processing on the server). ICS supplied databases with imbedded stored procedures are additional Licensed Software. The Licensee owns the data stored inside the databases and can export the data to be used for any purpose. 2. Licensee Rights 2.1 Licensee may install and use the Licensed Software only in Licensee's own facility. Licensee shall give ICS written notice if the location of Licensee's facility changes. 2.2 Licensee may use and execute the Licensed Software only for purposes of serving the internal needs of Licensee's agency, except as specifically set forth in this Agreement. 2.3 Licensee may make one copy of the Licensed Software for non -productive backup purposes only, provided that ICS's proprietary notices are included. 2.4 Licensee may reproduce (photocopy) Licensed Software documentation according to Licensees needs for the authorized use of the Licensed Software. To the extent consistent with the Texas Public Information Act, Licensee may not distribute any original or reproduced copy for use outside of the Licensee's place of business and must not reveal it or any other ICS documentation, or the Licensed Software itself, to competitors of ICS or to any other third party unless they have a need to know such information for the proper purposes of this 6.1-c"s Page: SLA -1 CTMPU,ATER SYSTEMS w s u p p r� c h— A s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT J Agreement. 2.5 If Licensee and a third party entity (the "Shared Agency") desire to enter into an arrangement whereby Licensee will act as a "Host Agency" and permit the Shared Agency to access the Licensed Software through Licensee, the Shared Agency and ICS will execute an Addendum Agreement for such arrangement and attach it to this Agreement as Attachment A. ICS will bill Shared Agency directly for the applicable license fees, and Shared Agency shall be exclusively responsible for timely payment of such invoices. Licensee shall require the Shared Agency to comply with the terms of this Agreement and shall notify ICS and cooperate as reasonably requested by ICS in the event of any non-compliance. 3. Fees and Payments Licensee agrees to pay for the ICS Licensed or Sublicensed Software. Upon execution of this Agreement, Licensee agrees to pay fifty percent (50%) of the license fee specified in this Agreement, unless otherwise specified in this Agreement. Within ten (10) days after the Software Installation Date, Licensee agrees to pay the balance of the fees specified herein. 4. Support ICS shall support the Licensed Software in the manner specified in the "ICS Software Assurance Addendum" between the parties (the "Assurance Addendum"). Licensee is required to maintain the Assurance Addendum in force as a condition to the license of the Licensed Software under this Agreement. 5. Licensee Responsibilities 5.1 Licensee is responsible for selecting Agency Application Managers (one for each application area/department may be assigned) who are qualified to operate the Licensed Software on Licensee's own equipment and is familiar with the information, calculations, and reports that serve as input and output of the Licensed Software. ICS reserves the right to refuse assistance or to charge additional fees if the ICS Application Manager seeks assistance with respect to such basic background information or any other matters not directly relating to the operation of the Licensed Software. 5.2 Other components (hardware and/or software) may be required for the use of the Licensed Software. ICS assumes no responsibility under this Agreement for obtaining and/or supporting such components except as expressly agreed in writing. 5.3 Licensee is responsible for ensuring a proper environment and proper utilities for the computer system on which the Licensed Software will operate. Such environment includes, but is not limited to, use of the appropriate operating system at the version and release levels specified by ICS. 5.4 Except as expressly agreed in writing, ICS assumes no responsibility under this Agreement for converting Licensee's data files for use with the Licensed Software 6. Proprietary Protection and Restrictions 6.1 ICS shall have sole and exclusive ownership of all rights, title, and interest in and to the Licensed Software and all modifications and enhancements thereof (including ownership of all trade secrets, copyrights and other intellectual property rights pertaining thereto), subject only to the rights and privileges expressly granted to Licensee herein by ICS. The Licensed Software may also include software separately licensed to ICS from third party licensors. Such third party software is sublicensed to Licensee and protected pursuant to the terms of this Agreement, and may be used only in conjunction with the Licensed Software. This Agreement does not provide Licensee with title or ownership of the Licensed Software or any component thereof, but only a limited license. ICS and its licensors specifically reserve all rights not expressly granted to Licensee in this Agreement. 6.2 To the extent authorized by the Texas Public Information Act, Licensee may not allow any other agency, entity, or individual to use or have access to the Licensed Software in any manner other than inquiry unless expressly authorized by ICS. Except as specifically authorized by ICS, queries may be conducted solely for Licensee's internal business purposes, and Licensee may not query the Licensed Software, or permit any third party to query the Licensed Software, for a third party's business purposes. 6.1-c"s Page: SLA - 2 CTMPU,ATER SYSTEMS w s u p p r� c h— A s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT J 6.3 Licensee may not use, copy, modify, rent, share or distribute the Licensed Software (electronically or otherwise), or any copy, adaptation, transcription, or merged portion thereof, except as expressly authorized in writing by ICS. Licensee may not translate, modify, reverse assemble, reverse compile, or otherwise reverse engineer the Licensed Software. 6.4 To the extent authorized by the Texas Public Information Act, Licensee may not utilize or permit a third party to access or utilize any part of the Licensed Software in any manner that competes, directly or indirectly, with any product or service provided by ICS. This includes, without limitation, using the Licensed Software to develop any software, interfaces or other products that compete with ICS's products or services, or using interfaces or other products connecting to the database of the Licensed Software in connection with a third party's competing product. 6.5 No service bureau work, multiple -user license, or time-sharing arrangement is permitted, except as expressly authorized in writing by ICS. Licensee may not install the Licensed Software in any other computer system or use it at any other location without ICS's express authorization obtained in advance (which will not be unreasonably withheld). 6.6 To the extent authorized by the Texas Public Information Act, Licensee shall keep confidential all non-public information provided to Licensee by ICS ("Confidential Information"), including the Licensed Software, future product plans, price lists, financial and business information, trade secrets, etc. To the extent authorized by the Texas Public Information Act, Licensee shall not use Confidential Information for any purpose other than the authorized purposes of this Agreement. To the extent authorized by the Texas Public Information Act, Licensee may disclose Confidential Information only to its employees who need to know such information, and who are bound to keep such information confidential. Licensee shall give ICS's Confidential Information at least the same level of protection as it gives its own confidential information of similar nature, but not less than a reasonable level of protection. 6.7 Licensee hereby authorizes ICS to enter Licensee's premises in order to inspect the Licensed Software in any reasonable manner during regular business hours, with 24 hours prior notice, to verify Licensee's compliance with the terms of this Agreement. 6.8 Licensee acknowledges that, in the event of Licensee's breach of any of the foregoing provisions, ICS will not have an adequate remedy in money or damages. To the extent authorized by Texas Law and Constitution, ICS shall therefore be entitled to obtain an injunction against such breach from any court of competent jurisdiction within the state courts of Denton County, Texas immediately upon request, without the necessity of posting bond, in addition to any other remedies that may be available at law or in equity. 7. Data Transfer and Conversion 7.1 Unless otherwise specified in this Agreement, Licensee shall furnish all necessary data to ICS for transfer into the ICS system. All data will be provided to ICS in a Global Justice XML format or other mutually agreed upon data format. Licensee is responsible for insuring that all proprietary rights to the data provided to ICS are not in breach of any third party agreements between the Licensee and vendor/third party. 7.2 Data converted and transferred to the ICS system will be provided "as is". ICS makes no warranty for the fitness or use of the data within the ICS Licensed or Sublicensed Software. 7.3 No data transfer or conversion will be provided unless specifically stated herein. 7.4 If Licensee fails to supply the data as prescribed herein to ICS within 60 days of the ICS request for the data then ICS may cancel the data transfer/conversion agreement and refund the prorated amount of unused monies to the Licensee. 8. Limited Warranty, Limitation of Liability and Indemnification 8.1 ICS warrants for Licensees benefit alone, that the Licensed Software conforms in all material respects to the specifications and descriptions in its solicitation response and the provided in the Contract, and conforms in all material respects to the specifications for the current version of the Licensed Software as described in ICS's 6.1-c"s 'II" �;,� Page: SLA - 3 CTMPU,ATER SYSTEMS w s u p p r� c h— A s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT J Licensed Product Specification as of the date this Agreement is signed, and for a period thereafter of Twelve (12) months. This warranty is expressly conditioned on Licensee's observance of the operation, security, and data -control procedures set forth in the User's Manual included with the Licensed Software. 8.2 ICS is not responsible for obsolescence of the Licensed Software that may result from changes in Licensee's requirements. The warranty in Section 8.1 shall apply only to the most current version of the Licensed Software issued by ICS from time to time. Issuance of updates do not result in a renewal or extension of the warranty period, ICS assumes no responsibility for the use of superseded, outdated, or uncorrected versions of the Licensed Software. ICS is not responsible for any problems or errors with the Licensed Software or Licensee's system resulting from use of data import utilities. Licensee expressly acknowledges that any use of "write" or "update" features of import utilities may damage Licensee's database or cause other problems with its' system. 8.3 As Licensee's exclusive remedy for any material defect in the Licensed Software for which ICS is responsible, ICS shall use reasonable efforts to correct or cure any reproducible defect by issuing corrected instructions, a restriction, or a bypass. In the event ICS does not correct or cure such nonconformity or defect after ICS has had a reasonable opportunity to do so, then in addition to any other available remedy, ICS shall refund to Licensee the amount paid as the license fee for the defective or nonconforming module of the Licensed Software. ICS shall not be obligated to correct, cure, or otherwise remedy any nonconformity or defect in the Licensed Software if Licensee has made any changes whatsoever to the Licensed Software, if the Licensed Software has been misused or damaged in any respect, or if Licensee has not reported to ICS the existence and nature of such nonconformity or defect promptly upon discover thereof. 8AINTENTIONALLY OMITTED. 8.5 IN NO EVENT SHALL ICS AND ITS LICENSORS OR LICENSEE BE LIABLE FOR ANY LOSS OF PROFITS; ANY INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. This limitation upon damages and claims is intended to apply without regard to whether other provisions of this Agreement have been breached or have proven ineffective. 8.6 If a court or other legal authority finds that any part of the Licensed Software infringes a third party's intellectual property rights, or if ICS believes that it infringes, ICS will use reasonable efforts to obtain a license under the rights that have been infringed, to modify the Licensed Software so it is no longer infringing, or to provide to Licensee substitute software that is non -infringing; provided that if in ICS's judgment such options are not commercially reasonable, ICS may terminate the license for the Licensed Software or the infringing portion thereof upon written notice to Licensee. ICS will have no liability for infringement arising out of modification of the Licensed Software by any party other than ICS, use of an outdated version of the Licensed Software, or the combination or use of the Licensed Software with any other software, hardware, equipment, product or process not furnished by ICS, if use of the Licensed Software alone and in its' current, unmodified form would not have been an infringement. ICS is not liable for any infringement claims based upon third party software or hardware used or installed by any party other than ICS. 9. Term of Agreement and Termination 9.1 Licensee's license of the Licensed Software shall become effective upon the execution of the Contract and shall continue perpetually unless otherwise terminated in accordance with this Agreement and the Contract. This Agreement shall automatically terminate upon termination of the Contract or Assurance Addendum for any reason, including Licensee's failure to pay the required support fees. 9.2 Licensee may terminate this Agreement at any time upon written notice to ICS, subject to any outstanding obligations and financial commitments of Licensee listed in the related Contract (e.g., Licensee's obligation to pay license fees is not rescinded by such termination). 9.3 Upon termination of this Agreement, all rights granted to Licensee will terminate and revert to ICS and/or its licensors. Promptly upon termination of this Agreement for any reason or upon discontinuance or abandonment of Licensee's possession or use of the Licensed Software, Licensee must return or destroy, as requested by ICS, all copies of the Licensed Software in Licensee's possession (whether modified or unmodified), and all 6.1-c"s Page: SLA - 4 CTMPU,ATER SYSTEMS w s u p p r� c h— A s DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT J other Confidential Information and other materials pertaining to the Licensed Software (including all copies thereof). Licensee agrees to certify Licensee's compliance with such restriction upon ICS's request. The terms of Sections 6, 8.5, 8.6, 9.3, and 10 shall survive termination or expiration of this Agreement. 10. Miscellaneous 10.1 This Agreement, the Contract and the Assurance Addendum (if applicable), together with their attachments, if any, constitute the complete agreement between the parties with respect to the Licensed Software and other subject matter hereof. No modification of this Agreement shall be binding unless it is in writing and is signed by an authorized representative of each party. 10.2 This Agreement will be governed by the laws of the state of Texas. The parties hereby submit to the exclusive jurisdiction and venue of Denton County, Texas state courts with respect to any action between the parties relating to this Agreement. Nothing herein shall be construed to waive the sovereign immunity of the State of Texas. 10.3 Any waiver by either party of a default or obligation under this Agreement will be effective only if in writing. Such a waiver does not constitute a waiver of any subsequent breach or default. No failure to exercise any right or power under this Agreement or to insist on strict compliance by the other party will constitute a waiver of the right in the future to exercise such right or power or to insist on strict compliance. 10.4 Any notices required or permitted under this Agreement shall be in writing and delivered in person or sent by registered or certified mail, return receipt requested, with proper postage affixed, or sent by commercial overnight delivery service with provisions for a receipt. 10.5 If any term of this Agreement is held to be invalid or void by any court or tribunal of competent jurisdiction, it shall be modified by such court or tribunal to the minimum extent necessary to make it valid and enforceable. If it cannot be so modified, it shall be severed from this Agreement and all the remaining terms of this Agreement shall remain in full force and effect. 10.6 In the event export of the Licensed Software is expressly permitted by ICS, Licensee may only export the Licensed Software (including any related materials) as authorized by U.S. law and any other applicable jurisdiction. In particular, the Licensed Software may not be exported into any country where such export is prohibited by law, regulation or governmental order. IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized representatives as set forth below. 11. Signatures Accepted and Approved: City of Denton, Texas Licensee: o s D y E by: ��(1l.t,wtaw By (signature): B776C]„BADD454-- Todd Hileman Printed name: Title: City Manager 4/9/2019 Date: Integrated Computer Systems, Inc. D 5'g tl by: By (signature): �"1 s`w'S �e � Ray Sims Printed name: Title: President Date: 3/21/2019 6-1-c"s II II 1� ii II n'°fll ��1 'II"'I �;,� Page: SLA - 5 CTMPU,ATER SYSTEMS w, u p p . , i ha, rpus DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT K INTEGRATED COMPUTER SYSTEMS, INC. ("ICS") and Licensee desire to supplement and amend the ICS Software License Agreement. IN CONSIDERATION OF the terms and conditions of the ICS Software License Agreement, this Addendum, and other good and valuable consideration, the premises contained herein, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows: Definitions Unless the context otherwise provides, the terms defined in this section shall, for the purposes of this Addendum, have the meaning herein specified. A. Enhancement. Any modification or addition that, when made or added to the Licensed Software, changes its utility, efficiency, functional capability, or application, but that does not constitute solely an Error Correction. B. Update. An update is defined as a change or error corrections made to the existing ICS Licensed Software and includes but is not limited to, changes made to bring current any function or functions. C. Licensed Software. One or more of the computer software components and/or software interfaces developed by ICS, as identified in one or more ICS Sales Quotes and/or ICS License Agreements between the parties, and which is licensed to Licensee pursuant to the ICS License Agreement. The Licensed Software specifically excludes computer software not developed by ICS, but that might be used in conjunction with the ICS software; such as, word processors, spreadsheets, terminal emulators, etc., hereinafter referred to as "Third Party Software". D. Error. Any failure of the Licensed Software to conform in all material respects to its functional specifications as published from time to time by ICS. E. Error Correction. Either a software modification or addition that, when made or added to the Licensed Software, establishes material conformity of the Licensed Software to the functional specifications, or a procedure or routine that, when observed in the regular operation of the Licensed Software, eliminates the practical adverse effect on Licensee of such nonconformity. F. Updates. New versions of the Licensed Software, including all Error Corrections and Enhancements. G. Response Time. Within six (6) Coverage Hours, from the time Licensee first notifies ICS of an Error until ICS initiates work toward development of an Error Correction. H. Coverage Hours. The hours between 8:00 AM and 5:00 PM, Central Standard Time, on the days Monday through Friday, excluding regularly scheduled holidays of ICS. I. Agency Application Manager. A representative of Licensee who has been certified on the Licensed Software by ICS, and is able to communicate effectively with ICS support personnel in the description and resolution of problems associated with the Licensed Software. J. After-hours Support. An emergency Error Correction provided to Licensee during non -Coverage Hours for specifically designated Licensed Software. 2. Eligibility for Support ICS's obligation to provide Services with respect to the Licensed Software may be terminated or suspended, at ICS's discretion, if at any time during the term of this Addendum any of the following requirements are not met: • Licensee must have a valid ICS License Agreement for the Licensed Software in effect at all times; • Licensed Software must be operated on a hardware and software platform approved by ICS; • Licensee must be current and in compliance with all ICS billings. ICS may require Licensee to appoint a new Agency Application Manager if ICS determines that the acting Agency Application Manager does not have the training or experience necessary to communicate effectively with ICS support personnel. III1 47EO IIW'vd,R,IIW'V=` 0 Page: SAA - 1 COMPUTER SYSTEMS w, auppo T hcr DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT K 3. Software Support Services In accordance with the terms and conditions of this Addendum, ICS shall provide Licensee with the following software support services for the ICS Licensed Software and Sublicensed Software as specified in this Addendum, during Coverage Hours: A. ICS shall maintain a software support team capable of receiving from the Agency Application Manager, by telephone or e-mail, reports of any software irregularities, and requests for assistance in use of the Licensed Software. B. ICS shall maintain a trained staff capable of delivering support services set forth in this Addendum. C. ICS shall be responsible for using all reasonable diligence in correcting verifiable and reproducible Errors when reported to ICS in accordance with ICS's standard reporting procedures. ICS shall, after verifying that such an Error is present, initiate work in a diligent manner toward development of an Error Correction. Following completion of the Error Correction, ICS shall provide the Error Correction through a "temporary fix" consisting of sufficient programming and operating instructions to implement the Error Correction, and ICS shall include the Error Correction in all subsequent Releases of the Licensed Software. ICS will support one (1) version back from the most recently released version. D. ICS may, from time to time, issue new Releases of the Licensed Program to its customers generally, containing Error Corrections, minor Enhancements, and, in certain instances, if ICS so elects, major Enhancements. ICS reserves the right to require additional license fees for major Enhancements. ICS shall provide Licensee with one copy of each new Release, without additional charge. ICS shall provide reasonable assistance to help Licensee install and operate each new Release, provided that such assistance, if required to be provided at Licensee's facility, shall be subject to the supplemental charges set forth in ICS's current Fee Schedule. E. ICS shall consider and evaluate the development of Enhancements forthe specific use of Licensee and shall respond to Licensee's requests for additional services pertaining to the Licensed Software (including, without limitation, data field additions and report -formatting assistance), provided that such assistance, if agreed to be provided, shall be subject to supplemental charges mutually agreed to in writing by ICS and Licensee. F. ICS shall provide After-hours Support by providing Error Corrections for the Licensed Software noted on the attached ICS quotation as "24 X 7". All other After-hours support requests will be billed at ICS's then current overtime rate with a two (2) hour minimum. 4. Licensee Obligations A. Licensee must maintain and provide ICS, at no cost to ICS, a broadband internet connection to the Licensee's network utilizing current Cisco VPN technology. This connection will be available 24 hours per day 7 days a week and will provide full access to all workstations/devices, application servers and SQL servers that utilize the Licensed Software. B. A representative of Licensee's IT department must be present when any on -site support is provided. Licensee agrees that if such representative is not present when the ICS representative arrives on site, the ICS representative shall notify an appropriate representative of Licensee, if feasible, that there is no Licensee IT representative present. If Licensee's IT representative does not arrive within a reasonable time, no work will be performed and Licensee will be charged for all expenses incurred and relating to the visit. C. All communications between Licensee and ICS must be in the English language. D. Licensee is responsible for providing one or more qualified Agency Application Managers as described in Section 5. At least one Agency Application Manager must be available at all times (however, after-hours availability is required only when and if Licensee is requesting After-hours Support from ICS). E. Licensee is responsible for providing all network and server security. F. Licensee must provide ICS with information sufficient for ICS to duplicate the circumstances under which an Error in the Licensed Software became apparent. � I11"47 EO IIW'((?,'q,I1`1E1° Page: SAA - 2 COMPUTER SYSTEMS w, auppo T hcr DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT K 5. Agency Application Manager Requirements A. ICS recommends that the Licensee designate multiple Agency Application Managers - one for each ICS License Software module, i.e., computer aided dispatch, law records, fire records, mobile patrol, investigations, jail, GIS, etc.). This assignment should align with the individual's area of expertise, knowledge and/or management responsibilities. An Agency Application Manager must be available to provide after-hours assistance. This is due to the high percentage of support requests that are Licensee procedure related and not related to the Licensed Software. B. The designated Agency Application Manager(s) must be certified by ICS within sixty days of the Licensee's go -live date of the Licensed Software. The designated manager(s) must attend, participate in, and successfully pass the final written and practical examinations relating to the assigned ICS training courses in order to meet the minimum certification level. C. Licensee will be responsible for the costs of such training, including any course fees, travel and lodging expenses, subject to the limits on reimbursement in compliance with the State of Texas Travel Regulations. D. Contact information for the Agency Application Manager(s) must be made available to ICS upon acceptance of this Addendum. E. Requests for support services received by anyone other than an Agency Application Manager, will be Billable time at ICS current rates. F. Each designated Agency Application Manager must be qualified to address, or have other support resources to address, without the aid of ICS, all problems relating to hardware, software or operating system not directly associated with the Licensed Software. 6. Software Covered This Addendum shall apply to all ICS Licensed Software. If Licensee acquires additional Licensed Software, such software shall upon its Software Installation Date become subject to this Addendum. The annual fees for such additional Licensed Software shall be added, as relevant, to the annual fees already charged to Licensee. 7. Fees and Payment For the services provided herein, Licensee agrees to pay the annual software support fee as specified in this Addendum. Upon the effective date of this Addendum, Licensee agrees to pay ICS all of the one-time charges and the annual fee. Thereafter, the annual SAP support fee is due on or before the first month of every year this Addendum is in effect. 8. Term This Addendum shall become effective on the date executed by an officer of ICS and shall have an initial term commencing upon the effective date and ending upon the last day of the first year this Addendum is in effect. This Addendum shall automatically renew for subsequent one-year terms, unless either party gives the other party at least thirty days' notice of its intent not to renew. 9. Installation If Licensee provides ICS Cisco VPN connectivity, then ICS shall install the enhancements, updates, and error corrections upon the Licensee's server at no charge. If Licensee does not provide Cisco VPN connectivity then ICS shall install such Enhancements in accordance with the section entitled 'Time and Materials Services'. 10. Updates From time to time, ICS, in its sole discretion, may choose to make Updates to the ICS Software. If ICS does make such Updates, ICS shall provide them to Licensee in accordance with the section entitled 'Installation'. A. These Updates may contain error corrections, enhancements and mandated legislative changes. It is the responsibility of the Licensee to promptly notify ICS of such mandated legislative changes. III1 47EO IIW'v?,0'q,IIW'V=` 0 Page: SAA - 3 COMPUTER SYSTEMS w, auppo T hcr DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT K It is ICS's sole discretion as to which specific changes are to be implemented and when they will be provided to Licensee. B. Licensee acknowledges that Updates may not function with certain configurations of hardware and software and that in order to function, the Updates may require replacements or additional hardware and software at an additional cost to Licensee. C. Licensee also acknowledges that the Updates, when in use, may utilize more system resources than the Licensed Software currently installed. Such additional system resources include, but are not limited to, additional auxiliary storage, additional memory, and additional use of the CPU. D. Licensee also acknowledges that ICS does not provide software updates to third party software unless specifically stated. 11. Time and Materials Services The services identified in this section are specifically NOT covered by this Addendum. ICS strongly recommends that Licensee secure a separate support agreement with third party vendors for all non- ICS products. ICS may, in its discretion, provide such services to Licensee upon request, for an additional fee as the parties may agree in writing. A. Support for any third party products including hardware, or support for hardware failure due to the use of any third party vendor products. B. Any network failures or problems including, but not limited to, cabling, communication lines, routers, connectors, and network software. C. Restoration and/or recovery of data files and/or the operating system. D. Any breach of warranty, damages to the Licensed Software or its database, data corruption, or support issues, security issues, or performance issues arising out of Licensee's or a third party's use of any software not specifically licensed by ICS to Licensee for use in connection with the Licensed Software. Any assistance provided by ICS in resolving such problems shall be charged to Licensee on a time and materials basis. Additionally, any unauthorized use of the software in connection with the Licensed Software by Licensee (or by a third party with Licensee's knowledge) may result, at ICS's sole option, in voidance of warranties, an increase in the annual maintenance and support fees under this Addendum, and/or loss of rights to upgrades under this Addendum. E. Support for Licensed Software problems caused by Licensee misuse, alteration or damage to the Licensed Software or Licensee combining or merging the Licensed Software with any hardware or software not supplied by or identified as compatible by ICS, customizing of programs, accident, neglect, power surge or failure, lightning, operating environment not in conformance with the manufacturers specifications (for electric power, air quality, humidity or temperature), or third party software or hardware malfunction. F. Supporting, configuring, maintaining, or upgrading the operating system, including, but not limited to, backups, restores, fixes, and patches. G. Assistance with problems caused by operating system installation, configuration, errors, maintenance or repair, or using incorrect versions of the operating system. H. On -site service visits to Licensee's facility. I. Printers are not supported by ICS. J. Support provided to Licensee's personnel other than the Agency Application Manager. K. Performing user training, system management, or implementation services. L. Any other services performed by ICS and not otherwise provided for in this Addendum. III1 47EO IIW'v?,0'q,IIW'V°ED Page: SAA - 4 COMPUTER SYSTEMS w, a'ppo T h DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 EXHIBIT K 12. Signatures Accepted and Approved City of Denton, Texas Licensee: Integrated Computer Systems, Inc. By (signature): 5'g d by: UU R'�"°� i8Ci1BAOD4b4— By (signature): D 5'g tl by: �� s`v'S Todd Hileman Ray Sims Printed name: Printed name: Title: City Manager Title: President 4/9/2019 3/21/2019 Date: Date: I11"'47 EO IIW'v R, IIW'V°°�1° Page: SAA - 5 COMPUTER SYSTEMS w, a u p p— T h c r— DocuSign Envelope ID: 8ACF7DED-861A-4C00-980A-5E2F30DB6FA6 Denton RFP #6400 EXHIBIT L CONFLICT OF INTEREST QUESTIONNAIRE - FORM CIQ For vendor or other person doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local government entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code. An offense under this section is a misdemeanor. I Name of vendor who has a business relationship with local governmental entity. Integrated Computer Systems, Inc. 2 Check this box if you are tiling an update to a previously tiled questionnaire. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 71` business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) 3 Name of local government officer about whom the information in this section is being disclosed. N/A Name of Officer This section, (item 3 including subparts A, B, C & D), must be completed for each officer with whom the vendor has an employment or other business relationship as defined by Section 176.001(1-a), Local Government Code. Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income, other than investment income, from the vendor? Yes F-x] No B. Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer named in this section AND the taxable income is not received from the local governmental entity? Yes Fx-] No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership of one percent or more? Yes F-x] No D. Describe each employment or business and family relationship with the local government officer named in this section. 4 X❑ I have no Conflict of Interest to disclose. 51011 April 24, 2018 Signature of vendor doing business with governmental entity Date Certificate Of Completion Envelope Id: 8ACF7DED86lA4CO098OA5E2F30DB6FA6 Subject: Please DocuSign: City Council Contract 6400-Public Safety CAD RMS MDS Systems Source Envelope: Document Pages: 272 Signatures: 9 Certificate Pages: 6 Initials: 1 AutoNav: Enabled Envelopeld Stamping: Enabled Time Zone: (UTC-08:00) Pacific Time (US & Canada) Record Tracking Status: Original 3/21/2019 9:37:05 AM Signer Events Cindy Alonzo cynthia.alonzo@cityofdenton.com Senior Buyer City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Lori Hewell lori.hewell@cityofdenton.com Purchasing Manager City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Mack Reinwand mack.reinwand@cityofdenton.com City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Ray Sims ray@icsnews.com President Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Holder: Cindy Alonzo Cynthia.Alonzo@cityofdenton.com Signature Completed Using IPAddress: 129.120.6.150 E Signature Adoption: Pre -selected Style Using IPAddress: 129.120.6.150 [D—Si,ned by: 7F9D328BF0204E5... Signature Adoption: Pre -selected Style Using IPAddress: 129.120.6.150 DocuSignetl by: ►2c� Sims -BEF3A33EAFF2437... Signature Adoption: Pre -selected Style Using IPAddress: 12.158.40.130 Doclut S 9 C U a 9 0 Status: Completed Envelope Originator: Cindy Alonzo 901 B Texas Street Denton, TX 76209 Cynthia.Alonzo@cityofdenton.com IP Address: 129.120.6.150 Location: DocuSign Timestamp Sent: 3/21/2019 11:14:02 AM Viewed: 3/21/2019 11:15:04 AM Signed: 3/21/2019 11:19:02 AM Sent: 3/21/2019 11:19:07 AM Viewed: 3/21/2019 11:20:38 AM Signed: 3/21/2019 11:20:45 AM Sent: 3/21/2019 11:20:51 AM Viewed: 3/21/2019 11:23:11 AM Signed: 3/21/2019 11:34:40 AM Sent: 3/21/2019 11:34:44 AM Viewed: 3/21/2019 11:35:41 AM Signed: 3/21/2019 12:21:26 PM Signer Events Melissa Kraft melissa.kraft@cityofdenton.com Chief Technology Officer City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Tabitha Millsop tabitha.millsop@cityofdenton.com City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Todd Hileman Todd. Hileman@cityofdenton.com City Manager City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Accepted: 7/25/2017 9:02:14 AM ID: 57619fbf-2aec-4b 1 f-805d-6bd7d9966f21 Rosa Rios rosa.rios@cityofdenton.com Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Accepted: 4/10/2019 7:10:37 AM ID:ece192d7-8548-41ba-8de9-cb47816cf8ef In Person Signer Events Editor Delivery Events Agent Delivery Events Intermediary Delivery Events Certified Delivery Events Carbon Copy Events Sherri Thurman sherri.thurman@cityofdenton.com City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Signature DocuSignetl by: vv4, 4�� Signature Adoption: Pre -selected Style Using I P Address: 47.190.47.120 Signed using mobile Using IPAddress: 129.120.6.150 rD11USi,n1dy by: B776C711BAOD454... Signature Adoption: Pre -selected Style Using I P Address: 47.190.47.120 Signed using mobile by: [DOCUSi,n,d ~ R+" 1C5CA8C5E175493... Signature Adoption: Pre -selected Style Using IPAddress: 129.120.6.150 Signature Status Status Status Status Status Timestamp Sent: 3/21/201912:21:31 PM Viewed: 3/21/2019 12:22:04 PM Signed: 3/21/2019 12:39:03 PM Sent: 3/21/2019 12:39:08 PM Viewed: 4/10/2019 6:58:58 AM Signed: 4/10/2019 6:59:33 AM Sent: 4/10/2019 6:59:40 AM Viewed: 4/10/2019 7:04:43 AM Signed: 4/10/2019 7:04:59 AM Sent: 4/10/2019 7:05:04 AM Viewed: 4/10/2019 7:10:37 AM Signed: 4/10/2019 7:13:01 AM Timestamp Timestamp Timestamp Timestamp Timestamp Timestamp Sent: 3/21/2019 11:19:07 AM Carbon Copy Events Status Timestamp Jane Richardson Sent: 4/10/2019 6:59:39 AM jane.richardson@cityofdenton.com Viewed: 4/10/2019 7:07:24 AM Assistant City Secretary City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Jennifer Bridges Sent: 4/10/2019 7:13:07 AM jennifer.bridges@cityofdenton.com Procurement Assistant City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Jane Richardson Sent: 4/10/2019 7:13:08 AM jane.richardson@cityofdenton.com Viewed: 4/16/2019 7:03:21 AM Assistant City Secretary City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Drew Allen Sent: 4/10/2019 7:13:09 AM Drew.Allen@cityofdenton.com IT Project Manager City of Denton Security Level: Email, Account Authentication (None) Electronic Record and Signature Disclosure: Not Offered via DocuSign Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 4/10/2019 7:13:09 AM Certified Delivered Security Checked 4/10/2019 7:13:09 AM Signing Complete Security Checked 4/10/2019 7:13:09 AM Completed Security Checked 4/10/2019 7:13:09 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure Electronic Record and Signature Disclosure created on: 7/21/2017 1:59:03 PM Parties agreed to: Todd Hileman, Rosa Rios ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, City of Denton (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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