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19-1407
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'w � ' �� ' #' ' ' .�!'`� '• i �' . � '� � � #'� � � �' � � � i � � / ` SECTION 1. The numbered items in the following numbered purchase order for materials, equipment, supplies, or services, shown in the "File Number" listed hereon, and on file in the office of the Purchasing Agent, are hereby approved: �� NUMBER VENDOR AMOUNT 7098 IBM Security Services $148,500 * � . . . r . � . � . � • • . • - . � � - � - - w � . ♦ . . . .� � . - ♦ �- . � .� . � . * . �. � � : ' � � � . . - � - , !'-�. - � � . • - - � � - ' �_ . • - . � .. .. � �• . . . . - . - � - •• ` ♦ - - . � •. - . . � • • �. . � . •. • w . - . •' � - �. .• � . -r - r • �� - . • - . .• •� . .• � . - • - . R'�. . � • ,' • - - � � . . �� , . • . � . - � •- -• � . SECTION 3. Should the City and persons submitting approved and accepted items set forth in File 7098 wish to enter into a formal written agreement as a result of the City's ratification of bids awarded by the State of Texas Department of Information Services Go Direct Program, the City Manager or his designated representative is hereby authorized to execute the written contract which shall be attached hereto; provided that the written contract is in accordance with the terms, conditions, specifications and standards contained in the Proposal submitted to the State of Texas Department of Information Services Go Direct Program, quantities and specified sums contained in the City's purchase orders, and related documents herein approved and accepted. SECTION 4. By the acceptance and approval of the above enumerated bids, the City Council hereby authorizes the expenditure of funds therefor in the amount and in accordance with the approved bids, SECTION 5, This ordinance shall become effective immediately upon its passage and approval. fl'��c;° t��c��rnt� �ca ����1����,��°c, 11�i� ��r•a�i��,;����� was made bY �` �:��__� �'. �..�����— and �,�"���������V 1��� �����,�� e������� r,, the resolution was passed and approved by the .°n ��.. � ; ����������,�� ����� �C � �� Mayor, Chris Watts: Gerard Hudspeth, District 1: Keely G. Briggs, District 2: Jesse Davis, District 3: John Ryan, District 4: Deb Armintor, At Large Place 5: Paul Meltzer, At Large Place 6: Aye Nay ��� Abstain Absent PASSED AND APPROVED this the �.� ��� day of �',�������� , 2019w � �" � ��:m� � �" �a � �, � �� .. .. �� � .. .... ........ ..... ...,,._ ...... ���-� CHRIS WATTS, MAYOR ��"������ ���^�� �� ATTEST: �����m� ��k ��"��. ��� � � ROSA RIOS, CITY SECRETARY �����'� �� ��"�'��� �"�� � � � � w � �� `ti�� ,��;:' ���� � � �� � �„�� ,�Mo ��� � BY: � d� � � �. � �, ��� � � � �,� � � � � � � � �. � �� ' �N � _�� �:�..w��� � � �w,����. .� � _ _.. � � .... � �„ � � � � z ������ � ��" r .,����� � APPROVED AS TO LEGAL FORM: ��,�1I���� l,Nn.�� , i�l'�,�" r� 1""�"t'�����1��' �., �� �� ,r i�' �� -------� �`��'��.��.. �"' � r. . ti. .. .. ..... ..�"� �'� �� ... a .. .. .......� EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG 5ƚĭǒƭźŭƓ /źƷǤ /ƚǒƓĭźƌ ƩğƓƭƒźƷƷğƌ /ƚǝĻƩƭŷĻĻƷ CźƌĻ bğƒĻ tǒƩĭŷğƭźƓŭ /ƚƓƷğĭƷ /źƷǤ /ƚǒƓĭźƌ ğƩŭĻƷ 5ğƷĻ tźŭŭǤ .ğĭƉ hƦƷźƚƓ /ƚƓƷƩğĭƷ 9ǣƦźƩğƷźƚƓ hƩķźƓğƓĭĻ EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG ! ! ! ! ! ! IBM Global Technology Services Statement of Work for ! IBM Security Services City of Denton 324-B E. McKinney Street Denton, TX 76201 DIR-TSO-3996 Xforce IRIS Tier 2 renewal 3-year proposal 5-9-19 ! ! ! ! ! Uif!jogpsnbujpo!jo!uijt!Tubufnfou!pg!Xpsl!nbz!opu!cf!ejtdmptfe!pvutjef!pg!zpvs!foufsqsjtf!boe!nbz!opu!cf! evqmjdbufe-!vtfe!ps!ejtdmptfe!jo!xipmf!ps!jo!qbsu!gps!boz!qvsqptf!puifs!uibo!up!fwbmvbuf!uif!tfswjdft-!qspwjefe!uibu! jg!b!dpousbdu!jt!bxbsefe!up!JCN!bt!b!sftvmu!pg!ps!jo!dpoofdujpo!xjui!uif!tvcnjttjpo!pg!uijt!Tubufnfou!pg!Xpsl-!zpv! xjmm!ibwf!uif!sjhiu!up!evqmjdbuf-!vtf!ps!ejtdmptf!uif!jogpsnbujpo!up!uif!fyufou!qspwjefe!cz!uif!dpousbdu/!!Uijt! sftusjdujpo!epft!opu!mjnju!zpvs!sjhiu!up!vtf!jogpsnbujpo!dpoubjofe!jo!uijt!Tubufnfou!pg!Xpsl!jg!ju!jt!pcubjofe!gspn! bopuifs!tpvsdf!xjuipvu!sftusjdujpo/!!JCN!sfubjot!pxofstijq!pg!uijt!Tubufnfou!pg!Xpsl/!! \[237.7:66.VT.13!)Ejsfdu*!!!14.3127!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG Order Document Tfswjdft!xjmm!cf!qspwjefe!up!Dmjfou!jo!bddpsebodf!xjui!uif!ufsnt!boe!dpoejujpot!pg!uijt!Psefs!Epdvnfou! boe!jut!jodpsqpsbufe!epdvnfout-!jodmvejoh!uif!Tfswjdft!Eftdsjqujpot/! Vomftt!puifsxjtf!fyqsfttmz!tubufe!jo!uijt!Psefs!Epdvnfou!ps!jo!b!epdvnfou!jodpsqpsbufe!cz!sfgfsfodf-! Tfswjdft!ep!opu!jodmvef!ibsexbsf!ps!tpguxbsf!dpoufou-!ps!nbjoufobodf!tvctdsjqujpot/! Dmjfou!voefstuboet!boe!bdlopxmfehft!uibu!JCN!jt!qfsnjuufe!up!vtf!hmpcbm!sftpvsdft!)opo.qfsnbofou! sftjefout!vtfe!mpdbmmz!boe!qfstpoofm!jo!mpdbujpot!xpsmexjef*!gps!efmjwfsz!pg!Tfswjdft/! 1. Consulting and System Integration Services Summary of Services qsjtfe!pg!uxp!qbsut<!2*!uif!ufsnt!boe! dpoejujpot!efubjmfe!jo!uif!tfmfdufe!Tfswjdft!Eftdsjqujpot-!boe!3*!uif!Tfdvsjuz!Tfswjdft!Tubufnfou!pg!Xpsl! \[237.7:65.VT.13/!!Uif!TPX!jt!bo!joufhsbm!qbsu!pg!fbdi! Tfswjdft!Eftdsjqujpo/! Uif!ufsnt!pg!uif!TPX!qsfwbjm!pwfs!uiptf!pg!uif!Bhsffnfou<!uif!ufsnt!pg!uif!bqqmjdbcmf!Tfswjdft! Eftdsjqujpo)t*!qsfwbjm!pwfs!uiptf!pg!uif!TPX<!boe!uif!ufsnt!pg!uijt!Psefs!Epdvnfou!qsfwbjm!pwfs!bmm! epdvnfout/! Ftujnbufe!Tdifevmf!jt!efgjofe!bt!uif!ftujnbufe!tdifevmf!tubsu!ebuf!pg!uif!gjstu!tfswjdf!bdujwjuz!boe!uif! ftujnbufe!tdifevmf!foe!ebuf!pg!uif!mbtu!tfswjdf!bdujwjuz!tqfdjgjfe!jo!uif!D'TJ!Tvnnbsz!pg!Tfswjdft! Dibshft!ubcmf!cfmpx/! Jg!uif!Psefs!Epdvnfou!tjhobuvsf!ebuf!jt!cfzpoe!Ftujnbufe!Tubsu!Ebuf)t*-!Ftujnbufe!Tubsu!Ebuf)t*!xjmm! bvupnbujdbmmz!cf!fyufoefe!up!uif!ebuf!pg!uif!mbtu!tjhobuvsf!po!uijt!Psefs!Epdvnfou!boe!Ftujnbufe!Foe! Ebuf)t*!xjmm!bvupnbujdbmmz!cf!fyufoefe!cz!uif!tbnf!ovncfs!pg!ebzt/! Opsnbm!cvtjoftt!ipvst!bsf!efgjofe!bt!!b/n/!up!!q/n/!!uispvhi!!jo!Dmjfou(t!ujnf!{pof-!fydfqu!obujpobm! ipmjebzt-!vomftt!puifsxjtf!tqfdjgjfe/! 1.1. Consulting and System Integration Services Charges Vomftt!puifsxjtf!tubufe!ifsfjo-!D'TJ!Dibshft!bsf!cbtfe!vqpo!b!dpoujhvpvt!xpsl!tdifevmf/!!Efmbzt!jo! uif!xpsl!tdifevmf!bsf!tvckfdu!up!uif!Qspkfdu!Dibohf!Dpouspm!Qspdfevsf!boe!nbz!sftvmu!jo!bo!jodsfbtf!jo! dibshft/! Dibshft!gps!D'TJ!eftdsjcfe!jo!uijt!Psefs!Epdvnfou-!fydmvtjwf!pg!bqqmjdbcmf!ubyft!boe!usbwfm!fyqfotft! bsf!bt!tqfdjgjfe!jo!uif!Dpotvmujoh!boe!Tztufn!Joufhsbujpo!Tfswjdft!Tvnnbsz!pg!Tfswjdft!Dibshft!ubcmf! cfmpx/!Uijt!upubm!dibshf!xjmm!cf!ejwjefe!joup!frvbm!npouimz!jodsfnfout!pwfs!uif!dpousbdu!ufsn!boe!zpv!xjmm! cf!jowpjdfe!npouimz!gps!tvdi!jodsfnfout/!!! 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JSJT!.!Wjtjpo!Sfubjofs!tfswjdf!ujfst! Fixed charge of cfmpx/!!! $135,000 Vision Retainer Tier 1 ! Jg!tfmfdufe-!jodmveft!uif!gpmmpxjoh! ! ! tfswjdft!dpnnjunfout;! !71!Qvsdibtfe!Sfubjofs!Ipvst! ! Vision Retainer Tier 2 ! ! Jg!tfmfdufe-!jodmveft!uif!gpmmpxjoh! ! Estimated Start boovbm!tfswjdft!dpnnjunfout;! Date: !91!Qvsdibtfe!Sfubjofs!Ipvst! 09/2/2019 !Jodjefou!Qsphsbn!Bttfttnfou! ! !6!JS!Qmbzcpplt!jodmvefe!jo! Estimated End Sfubjofs;!!! Date: !2!Ubcmfupq!Fyfsdjtft! 09/1/2022!! !3!JCN!Y.Gpsdf!Iptufe!Uisfbu! Bobmztjt!Tfswjdf!tfbut! !!!!! Vision Retainer Tier 3 Jg!tfmfdufe-!jodmveft!uif!gpmmpxjoh! tfswjdft!dpnnjunfout;! !261!Qvsdibtfe!Sfubjofs!Ipvst!! !Jodjefou!Qsphsbn!Bttfttnfou! ! !21!JS!Qmbzcpplt!jodmvefe!jo! Sfubjofs;!!! !3!Ubcmfupq!Fyfsdjtft! !5!JCN!Y.Gpsdf!Iptufe!Uisfbu! Bobmztjt!Tfswjdf!tfbut! Additional Retainer Hourly Beejujpobm!ipvsmz!tvqqpsu!! Support: JCN!bhsfft!up!qspwjef!beejujpobm! fnfshfodz!jodjefou!ipvsmz!tvqqpsu-!jo! sftqpotf!up!Dmjfou(t!xsjuufo!sfrvftu/!! 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Client Responsibilities Dmjfou!xjmm;! o/!vujmj{f!uif!Qpsubm!up!qfsgpsn!ebjmz!pqfsbujpobm!Tfswjdft!bdujwjujft<! s/!fotvsf!Dmjfou(t!fnqmpzfft!bddfttjoh!uif!Qpsubm!po!Dmjfou(t!cfibmg!dpnqmz!xjui!uif!ufsnt!pg!vtf-! qspwjefe!uifsfjo!jodmvejoh-!cvu!opu!mjnjufe!up-!uif!ufsnt!bttpdjbufe!xjui!fevdbujpobm!nbufsjbmt<! t/!bqqspqsjbufmz!tbgfhvbse!Dmjfou(t!mphjo!dsfefoujbmt!up!uif!Qpsubm!)jodmvejoh!opu!ejtdmptjoh!tvdi! dsfefoujbmt!up!boz!vobvuipsj{fe!joejwjevbmt*<! u/!qspnqumz!opujgz!JCN!jg!b!dpnqspnjtf!pg!Dmjfou(t!mphjo!dsfefoujbmt!jt!tvtqfdufe<! v/!joefnojgz!boe!ipme!JCN!ibsnmftt!gps!boz!mpttft!jodvssfe!cz!Dmjfou!ps!puifs!qbsujft!sftvmujoh!gspn! Dmjfou(t!gbjmvsf!up!tbgfhvbse!Dmjfou(t!mphjo!dsfefoujbmt<! w/!qspwjef!JCN!xjui!pof!obnf!boe!f.nbjm!beesftt!gps!fbdi!tvctdsjqujpo!qvsdibtfe<! x/!dibohf!Dmjfou(t!ufnqpsbsz!qbttxpse!vqpo!gjstu!mphjo!up!uif!Qpsubm<! y/!bhsff!up!beifsf!up!bo!joejwjevbm!mjdfotf!xijdi!foujumft!b!tjohmf!qfstpo!jo!bo!pshboj{bujpo!up!mphjo!up! pg!Tfswjdft!dpoufou/!Uijt!qfstpo!jt!foujumfe!up!wjfx!jogpsnbujpo!jo!uif!Qpsubm!boe!up!sfdfjwf!f.nbjm! opujgjdbujpot!dpogjhvsfe!jo!uif!Qpsubm/!Uif!joejwjevbm!jt!opu!bvuipsj{fe!up!tibsf!ps!ejtusjcvuf!Tfswjdft! jogpsnbujpo/!Bmuipvhi!bo!pshboj{bujpo!dbo!usbotgfs!bo!joejwjevbm!mjdfotf!gspn!pof!qfstpo!up!bopuifs! jg!offefe-!bo!joejwjevbm!mjdfotf!dboopu!cf!tibsfe!xjui!puifs!joejwjevbmt!xip!ep!opu!ibwf!b!qspqfs! mjdfotf<!boe! z/!vtf!uif!Qpsubm!up;! )2*!tvctdsjcf!up!uif!ebjmz!Joufsofu!tfdvsjuz!bttfttnfou!f.nbjm-!jg!eftjsfe<! )3*!dsfbuf!b!wvmofsbcjmjuz!xbudi!mjtu-!jg!eftjsfe<!boe! )4*!bddftt!uif!Uisfbu!JR/! ! Other Terms and Conditions Limitation of IBM X-Force IRIS Vision Retainer Dmjfou!bdlopxmfehft!boe!bhsfft!uibu!uif!gpmmpxjoh!bsf!opu!jodmvefe!bt!qbsu!pg!Tfswjdft!eftdsjcfe!ifsfjo;! i/!Tfswjdft!jowpmwjoh!jodjefout!pg!wjpmfodf-!jokvsz!up!qfstpot-!ps!ebnbhf!up!ps!uifgu!pg!ubohjcmf!qfstpobm! qspqfsuz<! j/!Tfswjdft!up!jefoujgz!b!qfsqfusbups<!ipxfwfs-!efufsnjojoh!uif!tpvsdf!pg!ofuxpsl!usbggjd!ps!tqfdjgjd! ejhjubm!bdujwjuz!nbz!cf!jodmvefe!jo!Tfswjdft<! k/!jowftujhbupsz!joufssphbujpo<! l/!uftujgzjoh!jo!kvejdjbm!ps!benjojtusbujwf!qspdffejoht<! m/!dpnnvojdbujpo!po!Dmjfou(t!cfibmg!xjui!boz!foujuz-!tvdi!bt!mbx!fogpsdfnfou-!uif!ofxt!nfejb-!ps!jut! dvtupnfst<!! n/!boz!tfswjdft!sfrvjsjoh!qspgfttjpobm!mjdfotjoh!pg!uif!tfswjdf!qspwjefs<!! o/!fwjefoujbsz!dibjo!pg!dvtupez!dpouspm!ps!nbobhfnfou-!cvu!JCN!nbz!beifsf!up!Dmjfou(t!dibjo!pg! dvtupez!qspdfevsft!jo!qfsgpsnjoh!jut!pcmjhbujpot!ifsfvoefs-!qspwjefe!uiftf!bsf!sfwjfxfe!boe! bhsffe!up!cz!JCN!qsjps!up!tubsujoh!xpsl<!! p/!mfhbm!dpvotfm!pg!boz!ljoe<!! q/!pqjojpot!bt!up!uif!dsfejcjmjuz!pg!boz!qfstpo<!ps!! r/!boz!puifs!sfmbufe!tfswjdft!xijdi!JCN-!bu!jut!sfbtpobcmf!ejtdsfujpo-!nbz!bu!boz!ujnf!efdmjof/! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG Your Security Testing Responsibilities Zpv!bhsff!up;!!! s/!xpsl!xjui! bdujwjuz!tvdi!uibu!bmm!qbsujdjqbout!ibwf!fopvhi!opujdf!up!buufoe!boe!dbo!dpnqmfuf!sfrvjsfe!joqvu! epdvnfout!)tvdi!bt!uif!ebub!dpmmfdujpo!rvftujpoobjsf*!qsjps!up!uif!dbmm<!! t/!jowjuf!boe!dpogjsn!buufoebodf!pg!bmm!joufoefe!qbsujdjqbout!pg!uif!qspkfdu!jojujbujpo!dpogfsfodf!dbmm-!boe! bssbohf!uif!nffujoh!sppn!boe!bmm!mphjtujdt!bu!zpvs!qsfnjtft<!! u/!fotvsf-!up!uif!fyufou!qpttjcmf-!qbsujdjqbujpo!cz!wbsjpvt!nbobhfnfou!mfwfmt!xjui!sfqsftfoubujwf!tljmmt! boe!ebub!qspufdujpo!pxofstijq!boe!nboebuft!xjuijo!uif!cvtjoftt!vojut-!tfdvsjuz!hspvq-!jogpsnbujpo! ufdiopmphz-!bveju!boe!sjtl!efqbsunfout-!boe!pqfsbujpot!nbobhfnfou!bu!zpvs!gbdjmjuz<!! v/!fotvsf!uif!jo.tdpqf!tztufnt!boe!jogsbtusvduvsf!sfnbjo!jo!b!tubujd!tubuf!uispvhipvu!uif!uftujoh! qfsjpe<!boe!! Opuf;!!Dpogjhvsbujpo!ps!jogsbtusvduvsf!npejgjdbujpot!nbef!evsjoh!uif!uftujoh!nbz!dbvtf! jodpotjtufodjft!jo!uif!sftvmut-!boe!nbz!jodvs!beejujpobm!dibshft/! w/!fotvsf!uif!JQ!beesfttft!bttpdjbufe!xjui!uif!ufdiojdbm!uftufst!bsf!beefe!up!boz!gjmufsjoh!efwjdft! )tvdi!bt!gjsfxbmmt!boe!jousvtjpo!qsfwfoujpo!tztufnt*-!tvdi!uibu!uif!uftufst!ibwf!vogjmufsfe!bddftt!up! uif!ubshfu!tztufnt/! 2. Estimated Schedule Uif!ftujnbufe!tdifevmf!gps!uif!Tfswjdft!jt!efubjmfe!jo!uif!Tdifevmf/!!! Cpui!qbsujft!bhsff!up!nblf!sfbtpobcmf!fggpsut!up!dbssz!pvu!pvs!sftqfdujwf!sftqpotjcjmjujft!jo!psefs!up! bdijfwf!uif!ftujnbufe!tdifevmf/! Jg!uif!Tdifevmf!tjhobuvsf!ebuf!jt!cfzpoe!uif!Ftujnbufe!Tubsu!Ebuf-!uif!Ftujnbufe!Tubsu!Ebuf!xjmm! bvupnbujdbmmz!cf!fyufoefe!up!uif!gjstu!cvtjoftt!ebz!gpmmpxjoh!uif!ebuf!pg!uif!mbtu!tjhobuvsf!po!uif! Tdifevmf/!!Uif!Ftujnbufe!Foe!Ebuf!xjmm!bvupnbujdbmmz!cf!fyufoefe!cz!uif!tbnf!ovncfs!pg!ebzt/!! JCN!tibmm!opu!cf!sftqpotjcmf!gps!efmbzt!ps!beejujpobm!sfrvjsfnfout!jnqptfe!cz!boz!hpwfsonfou!bhfodjft-! mbcps!ejtqvuft-!gjsf-!vobwpjebcmf!dbtvbmujft-!ps!vogpsftffo!dpoejujpot/!! 3. Deliverable Materials Uif!efmjwfsbcmf!Nbufsjbmt!sftvmujoh!gspn!uif!dpnqmfujpo!pg!uif!bdujwjujft!gps!Tfswjdft!bsf!tqfdjgjfe!bcpwf! gps!fbdi!bdujwjuz/! Dfsubjo!efmjwfsbcmf!Nbufsjbmt!bsf!fyfnqu!gspn!uif!Efmjwfsbcmf!Nbufsjbmt!Bddfqubodf!Qspdftt!boe!xjmm!cf! dpotjefsfe!bddfqufe!cz!zpv!vqpo!efmjwfsz!up!zpvs!Qpjou!pg!Dpoubdu/! 4. Completion Criteria JCN!xjmm!ibwf!gvmgjmmfe!jut!pcmjhbujpot!gps!uif!Tfswjdft!xifo!boz!pof!pg!uif!gpmmpxjoh!gjstu!pddvst;! b/!JCN!dpnqmfuft!uif!bdujwjujft!eftdsjcfe!jo!uijt!TPX-!jodmvejoh!qspwjtjpo!pg!uif!efmjwfsbcmf!Nbufsjbmt<! ps!! c/!uif!Tfswjdft!bsf!ufsnjobufe!jo!bddpsebodf!xjui!uif!qspwjtjpot!pg!uif!Bhsffnfou!jefoujgjfe!jo!uif! Tdifevmf/! 5. Charges Uif!dibshft!gps!uif!Tfswjdft!eftdsjcfe!jo!uijt!TPX-!fydmvtjwf!pg!bqqmjdbcmf!ubyft-!bsf!bt!tqfdjgjfe!jo!uif! Tdifevmf/!!! Vomftt!puifsxjtf!tubufe!jo!uif!Tdifevmf-!qsjdjoh!jt!cbtfe!vqpo!b!dpoujhvpvt!xpsl!tdifevmf/!!Efmbzt!jo! uif!xpsl!tdifevmf!bsf!tvckfdu!up!uif!Qspkfdu!Dibohf!Dpouspm!Qspdfevsf!boe!nbz!sftvmu!jo!bo!jodsfbtf!jo! qsjdjoh/! 6. Other Terms and Conditions 6.1 Permission to Perform Testing Dfsubjo!mbxt!qspijcju!boz!vobvuipsj{fe!buufnqu!up!qfofusbuf!ps!bddftt!dpnqvufs!tztufnt/!!Zpv!bvuipsj{f! JCN!up!qfsgpsn!uif!Tfswjdft!bt!eftdsjcfe!ifsfjo!boe!bdlopxmfehf!uibu!uif!Tfswjdft!dpotujuvuf!bvuipsj{fe! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG bddftt!up!zpvs!dpnqvufs!tztufnt/!!JCN!nbz!ejtdmptf!uijt!hsbou!pg!bvuipsjuz!up!b!uijse!qbsuz!jg!effnfe! ofdfttbsz!up!qfsgpsn!uif!Tfswjdft/! Uif!Tfswjdft!uibu!JCN!qfsgpsnt!foubjm!dfsubjo!sjtlt!boe!zpv!bhsff!up!bddfqu!bmm!sjtlt!bttpdjbufe!xjui!tvdi! bddpsebodf!xjui!uif!ufsnt!pg!uijt!TPX/!!Zpv!bdlopxmfehf!boe!bhsff!up!uif!gpmmpxjoh;!!! b/!fydfttjwf!bnpvout!pg!mph!nfttbhft!nbz!cf!hfofsbufe-!sftvmujoh!jo!fydfttjwf!mph!gjmf!ejtl!tqbdf! dpotvnqujpo<! c/!uif!qfsgpsnbodf!boe!uispvhiqvu!pg!zpvs!tztufnt-!bt!xfmm!bt!uif!qfsgpsnbodf!boe!uispvhiqvu!pg! bttpdjbufe!spvufst!boe!gjsfxbmmt-!nbz!cf!ufnqpsbsjmz!efhsbefe<!! d/!tpnf!ebub!nbz!cf!dibohfe!ufnqpsbsjmz!bt!b!sftvmu!pg!qspcjoh!wvmofsbcjmjujft<!!!! e/!zpvs!dpnqvufs!tztufnt!nbz!iboh!ps!dsbti-!sftvmujoh!jo!tztufn!gbjmvsf!ps!ufnqpsbsz!tztufn! vobwbjmbcjmjuz<!!! f/!boz!tfswjdf!mfwfm!bhsffnfou!sjhiut!ps!sfnfejft!xjmm!cf!xbjwfe!evsjoh!boz!uftujoh!bdujwjuz<!!! g/!b!tdbo!nbz!usjhhfs!bmbsnt!cz!jousvtjpo!efufdujpo!tztufnt<!! h/!tpnf!btqfdut!pg!uif!Tfswjdft!nbz!jowpmwf!joufsdfqujoh!uif!usbggjd!pg!uif!npojupsfe!ofuxpsl!gps!uif! qvsqptf!pg!mppljoh!gps!fwfout<!boe!! i/!ofx!tfdvsjuz!uisfbut!bsf!dpotuboumz!fwpmwjoh!boe!op!tfswjdf!eftjhofe!up!qspwjef!qspufdujpo!gspn! tfdvsjuz!uisfbut!xjmm!cf!bcmf!up!nblf!ofuxpsl!sftpvsdft!jowvmofsbcmf!gspn!tvdi!tfdvsjuz!uisfbut!ps! fotvsf!uibu!tvdi!tfswjdf!ibt!jefoujgjfe!bmm!sjtlt-!fyqptvsft!boe!wvmofsbcjmjujft/!!! 7. Regulatory Services JCN!epft!opu!pqfsbuf!bt!b!qspwjefs!pg!tfswjdft!sfhvmbufe!cz!uif!Gfefsbm!Dpnnvojdbujpot!Dpnnjttjpo! xijdi!bsf!sfhvmbufe!cz!uif!GDD!ps!Tubuf!Sfhvmbupst/!!Jg!uif!GDD!ps!boz!Tubuf!Sfhvmbups!jnqptft! sfhvmbupsz!sfrvjsfnfout!ps!pcmjhbujpot!po!boz!tfswjdft!qspwjefe!cz!JCN!ifsfvoefs-!JCN!nbz;!)b*!npejgz-! jdft! bsf!qspwjefe!up!Dmjfou!up!bwpje!uif!bqqmjdbujpo!pg!tvdi!sfrvjsfnfout!ps!pcmjhbujpot!up!JCN!)gps!fybnqmf-!cz! bdujoh!bt!Dmjfou(t!bhfou!gps!bdrvjsjoh!tvdi!tfswjdft!gspn!b!uijse!qbsuz!dpnnpo!dbssjfs*/! Disclaimer Dmjfou!voefstuboet!boe!bhsfft;! b/!uibu!Qspevdut!boe!Tfswjdft!bsf!opu!xbssboufe!up!pqfsbuf!vojoufssvqufe!ps!fssps!gsff<! c/!uibu!Qspevdut!boe!Tfswjdft!bsf!opu!gbvmu!upmfsbou!boe!bsf!opu!eftjhofe!ps!joufoefe!gps!vtf!jo! ib{bsepvt!fowjsponfout!sfrvjsjoh!gbjm.tbgf!pqfsbujpo-!jodmvejoh!xjuipvu!mjnjubujpo!bjsdsbgu!obwjhbujpo-! bjs!usbggjd!dpouspm!tztufnt-!xfbqpo!tztufnt-!mjgf!tvqqpsu!tztufnt-!ovdmfbs!gbdjmjujft-!ps!boz!puifs! bqqmjdbujpot!jo!xijdi!Qspevdu!ps!Tfswjdft!gbjmvsf!dpvme!mfbe!up!efbui-!qfstpobm!jokvsz-!ps!qspqfsuz! ebnbhf<! d/!uibu!ju!jt!tpmfmz!xjuijo!Dmjfou(t!ejtdsfujpo!up!vtf!ps!opu!vtf!boz!pg!uif!jogpsnbujpo!qspwjefe!qvstvbou!up! uif!Tfswjdft!ifsfvoefs/!!Bddpsejohmz-!JCN!xjmm!opu!cf!mjbcmf!gps!boz!bdujpot!uibu!Dmjfou!ublft!ps! dipptft!opu!up!ublf!cbtfe!po!uif!Tfswjdft!qfsgpsnfe!boe0ps!efmjwfsbcmft!qspwjefe!ifsfvoefs<! e/!uibu!ju!jt!Dmjfou(t!tpmf!sftqpotjcjmjuz!up!qspwjef!bqqspqsjbuf!boe!befrvbuf!tfdvsjuz!gps!uif!dpnqboz-!jut! bttfut-!tztufnt!boe!fnqmpzfft<! f/!uibu!ju!jt!Dmjfou(t!sftqpotjcjmjuz!up!bee!uif!JQ!beesfttft!bttpdjbufe!xjui!uif!uftufst!up!boz!gjmufsjoh! efwjdft-!uifsfcz!qfsnjuujoh!vogjmufsfe!ofuxpsl!bddftt!up!uif!ubshfu!tztufnt<! g/!opu!up!npejgz!uif!dpogjhvsbujpot!pg!boz!jo.tdpqf!tztufnt!boe!jogsbtusvduvsf!efwjdft!evsjoh!uif! qfsjpe!pg!uftujoh<!boe! h/!uibu!ofx!ufdiopmphz-!dpogjhvsbujpo!dibohft-!tpguxbsf!vqhsbeft!boe!spvujof!nbjoufobodf-!bnpoh! puifs!uijse!qbsujft!dpoujovf!up!fnqmpz!jodsfbtjohmz!tpqijtujdbufe!ufdiojrvft!boe!uppmt-!sftvmujoh!jo! fwfs.hspxjoh!dibmmfohft!up!joejwjevb epft!opu!dpotujuvuf!boz!sfqsftfoubujpo!ps!xbssbouz!cz!JCN!bcpvu!uif!tfdvsjuz!pg!Dmjfou(t!dpnqvufs! tztufnt!jodmvejoh-!cvu!opu!mjnjufe!up-!boz!sfqsftfoubujpo!uibu!Dmjfou(t!dpnqvufs!tztufnt!bsf!tbgf! gspn!jousvtjpot-!wjsvtft-!ps!boz!puifs!tfdvsjuz!fyqptvsft/!!JCN!epft!opu!nblf!boz!xbssbouz-! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG fyqsftt!ps!jnqmjfe-!ps!bttvnf!boz!mfhbm!mjbcjmjuz!ps!sftqpotjcjmjuz!gps!uif!bddvsbdz-!dpnqmfufoftt-!ps! vtfgvmoftt!pg!boz!jogpsnbujpo!qspwjefe!bt!qbsu!pg!uif!Tfswjdft/! Security Data Bt!qbsu!pg!Tfswjdf-!uibu!jodmveft!sfqpsujoh!bdujwjujft-!JCN!xjmm!qsfqbsf!boe!nbjoubjo!ef.jefoujgjfe!boe0ps! bhhsfhbuf!jogpsnbujpo!dpmmfdufe!gspn!Tfswjdft!)dbmmfe!#Tfdvsjuz!Ebub#*/!Uif!Tfdvsjuz!Ebub!xjmm!opu!jefoujgz! uif!Dmjfou-!ps!bo!joejwjevbm!fydfqu!bt!qspwjefe!jo!)e*!cfmpx/!Dmjfou!ifsfjo!beejujpobmmz!bhsfft!uibu!JCN!nbz! vtf!boe0ps!dpqz!uif!Tfdvsjuz!Ebub!pomz!gps!uif!gpmmpxjoh!qvsqptft;! !qvcmjtijoh!boe0ps!ejtusjcvujoh!uif!Tfdvsjuz!Ebub!)f/h/-!jo!dpnqjmbujpot!boe0ps!bobmztft!sfmbufe!up! dzcfstfdvsjuz*<! !efwfmpqjoh!ps!foibodjoh!qspevdut!ps!tfswjdft<! !dpoevdujoh!sftfbsdi!joufsobmmz!ps!xjui!uijse!qbsujft<!boe! !mbxgvm!tibsjoh!pg!dpogjsnfe!uijse!qbsuz!qfsqfusbups!jogpsnbujpo/! ! Travel and Living Expenses Jg!usbwfm!jt!sfrvjsfe-!Dmjfou!jt!sftqpotjcmf!gps!bmm!sfbtpobcmf!usbwfm!boe!mjwjoh!fyqfotft-!xijdi!xpvme! jodmvef!bduvbm!usbotqpsubujpo!boe!mpehjoh-!qfs!ejfn!nfbm!fyqfotft!boe!puifs!sfbtpobcmf!boe!ofdfttbsz! t! qfstpoofm!evsjoh!uif!qfsgpsnbodf!pg!uif!Tfswjdft/!!Usbwfm!boe!mjwjoh!fyqfotft!bsf!jo!beejujpo!up!uif! bcpwf!dibshft!boe!bsf!dvssfoumz!ftujnbufe!bu!31.36&!pg!uif!upubm!Tfswjdft!dibshf/!!Usbwfm!boe!mjwjoh! fyqfotft!xjmm!cf!jowpjdfe!npouimz!bgufs!uifz!bsf!jodvssfe/! JCN!bhsfft!up!qspwjef!uif!Tfswjdft!tqfdjgjfe!jo!uijt!Psefs!Epdvnfou!qspwjefe!Dmjfou!bddfqut!uijt!Psefs! Epdvnfou-!xjuipvu!npejgjdbujpo-!cz!tjhojoh!jo!uif!tqbdf!qspwjefe!cfmpx!po!ps!cfgpsf!uif!Pggfs!Fyqjsbujpo!Ebuf! tqfdjgjfe!bcpwf/! ! 7.1 Systems Owned by a Third Party Gps!tztufnt!)xijdi!gps!qvsqptft!pg!uijt!qspwjtjpo!jodmveft!cvu!jt!opu!mjnjufe!up!bqqmjdbujpot!boe!JQ! beesfttft*!pxofe!cz!b!uijse!qbsuz!uibu!xjmm!cf!uif!tvckfdu!pg!uftujoh!ifsfvoefs-!zpv!bhsff;!! b/!uibu!qsjps!up!JCN!jojujbujoh!uftujoh!po!b!uijse!qbsuz!tztufn-!zpv!xjmm!pcubjo!b!tjhofe!mfuufs!gspn!uif! pxofs!pg!fbdi!tztufn!bvuipsj{joh!JCN!up!qspwjef!uif!Tfswjdft!po!uibu!tztufn-!boe!joejdbujoh!uif! e!up!qspwjef!JCN!xjui!b!dpqz!pg!tvdi!bvuipsj{bujpo<! c/!up!cf!tpmfmz!sftqpotjcmf!gps!dpnnvojdbujoh!boz!sjtlt-!fyqptvsft-!boe!wvmofsbcjmjujft!jefoujgjfe!po! ! d/!up!bssbohf!gps!boe!gbdjmjubuf!uif!fydibohf!pg!jogpsnbujpo!cfuxffo!uif!tztufn!pxofs!boe!JCN!bt! effnfe!ofdfttbsz!cz!JCN/!! Zpv!bhsff;!! e/!up!jogpsn!JCN!jnnfejbufmz!xifofwfs!uifsf!jt!b!dibohf!jo!pxofstijq!pg!boz!tztufn!uibu!jt!uif! tvckfdu!pg!uif!uftujoh!ifsfvoefs<!!! f/!opu!up!ejtdmptf!uif!efmjwfsbcmf!Nbufsjbmt-!ps!uif!gbdu!uibu!JCN!qfsgpsnfe!uif!Tfswjdft-!pvutjef!zpvs! <!boe!! g/!up!joefnojgz!JCN!jo!gvmm!gps!boz!mpttft!ps!mjbcjmjuz!JCN!jodvst!evf!up!uijse!qbsuz!dmbjnt!bsjtjoh!pvu!pg! zpvs!gbjmvsf!up!dpnqmz!xjui!uif!sfrvjsfnfout!pg!uijt!tfdujpo!foujumfe-!#Tztufnt!Pxofe!cz!b!Uijse! bhfout!bsjtjoh!pvu!pg!)b*!uftujoh!uif!tfdvsjuz!sjtlt-!fyqptvsft!ps!wvmofsbcjmjujft!pg!uif!tztufnt!uibu! bsf!uif!tvckfdu!pg!uftujoh!ifsfvoefs-!)c*!qspwjejoh!uif!sftvmut!pg!tvdi!uftujoh!up!zpv-!ps!)d*!zpvs!vtf! ps!ejtdmptvsf!pg!tvdi!sftvmut/! 7.2 Disclaimer Zpv!voefstuboe!boe!bhsff;!! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG b/!uibu!ju!jt!tpmfmz!xjuijo!zpvs!ejtdsfujpo!up!vtf!ps!opu!vtf!boz!pg!uif!jogpsnbujpo!qspwjefe!qvstvbou!up! uif!Tfswjdft!ifsfvoefs/!!Bddpsejohmz-!JCN!xjmm!opu!cf!mjbcmf!gps!boz!bdujpot!uibu!zpv!ublf!ps!dipptf! opu!up!ublf!cbtfe!po!uif!Tfswjdft!qfsgpsnfe!boe0ps!efmjwfsbcmft!qspwjefe!ifsfvoefs<!! c/!uibu!ju!jt!zpvs!tpmf!sftqpotjcjmjuz!up!qspwjef!bqqspqsjbuf!boe!befrvbuf!tfdvsjuz!gps!uif!dpnqboz-!jut! bttfut-!tztufnt!boe!fnqmpzfft<!!! d/!uibu!ju!jt!zpvs!sftqpotjcjmjuz!up!bee!uif!JQ!beesfttft!bttpdjbufe!xjui!uif!uftufst!up!boz!gjmufsjoh! efwjdft-!uifsfcz!qfsnjuujoh!vogjmufsfe!ofuxpsl!bddftt!up!uif!ubshfu!tztufnt<!boe! e/!opu!up!npejgz!uif!dpogjhvsbujpot!pg!boz!jo.tdpqf!tztufnt!boe!jogsbtusvduvsf!efwjdft!evsjoh!uif! qfsjpe!pg!uftujoh/!! f/!uibu!ofx!ufdiopmphz-!dpogjhvsbujpo!dibohft-!tpguxbsf!vqhsbeft!boe!spvujof!nbjoufobodf-!bnpoh! puifs!jufnt-!dbo!dsfbuf!ofx!bo puifs!uijse!qbsujft!dpoujovf!up!fnqmpz!jodsfbtjohmz!tpqijtujdbufe!ufdiojrvft!boe!uppmt-!sftvmujoh!jo! fwfs.uif!Tfswjdft! epft!opu!dpotujuvuf!boz!sfqsftfoubujpo!ps!xbssbouz!cz!JCN!bcpvu!uif!tfdvsjuz!pg!zpvs!dpnqvufs! tztufnt!jodmvejoh-!cvu!opu!mjnjufe!up-!boz!sfqsftfoubujpo!uibu!zpvs!dpnqvufs!tztufnt!bsf!tbgf!gspn! jousvtjpot-!wjsvtft-!ps!boz!puifs!tfdvsjuz!fyqptvsft/!!JCN!epft!opu!nblf!boz!xbssbouz-!fyqsftt!ps! jnqmjfe-!ps!bttvnf!boz!mfhbm!mjbcjmjuz!ps!sftqpotjcjmjuz!gps!uif!bddvsbdz-!dpnqmfufoftt-!ps!vtfgvmoftt! pg!boz!jogpsnbujpo!qspwjefe!bt!qbsu!pg!uif!Tfswjdft/!! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG ! ! Schedule IBM Security Services XForce IRIS Uijt!Tdifevmf!gps!JCN!Tfdvsjuz!Tfswjdft!!Tfdvsjuz!Uftujoh!!jt!cfuxffo!uif!Dvtupnfs!)bmtp!dbmmfe! -!!!! ! Customer (Services Recipient) Name and Address: Customer Number;!!!!6514284! !! !City of Denton IBM Contact 324-B E. McKinney Street !Obnf!boe!Beesftt;! Denton, TX 76201!!!Cfsobse!Cbsoft! !!!!!!!!!!!!!!!8211!Ijhimboet!Qlxz!TF! !!!!!!!!!!!!!!!Tnzsob-!HB!41193! !Ufmfqipof;!881.974.2844! !F.nbjm;!cbsoftcfAvt/jcn/dpn!! ! Your Point of Contact Agreement;!! \[bdl!Npfsjdlf!!Obnf;!JCN!Dvtupnfs!Bhsffnfou!! !!!!Ufmfqipof;!!:51!564.3799!!!Mpdbujpo; F.nbjm;!{bdl/npfsjdlfAdjuzpgefoupo/dpn!!iuuq;00xxx/jcn/dpn0tvqqpsu0pqfsbujpot0vt0fo0jdb! ! !Epdvnfou!Ovncfs;!UCE! ! Location address(es) where Services will be provided: Agreement for Exchange of Confidential Information !! !! !Obnf;!BFDJ!! !Mpdbujpo; !iuuq;00xxx/jcn/dpn0tvqqpsu0pqfsbujpot0vt0fo0bfdj! ! Epdvnfou!Ovncfs;!UCE! S;!! Apptus quote number- Name: Q-00050640 Xforce IRIS Tier 2 renewal 3 year proposal !! ! ! !Epdvnfou!Ovncfs;!!JOUD.92485222.13! ! Schedule Effective Date: T if!ebuf!po!uijt!Tdifevmf!xifo!tjhofe!cz!uif!mbtu!qbsuz! Offer Expiration Date: 6-30-19 Estimated Schedule; Ftujnbufe!Tubsu!Ebuf;!:.3.2:! Ftujnbufe!Foe!Ebuf;!:.2.33 ! ! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG Summary of Services Activity Description Quantity Ygpsdf!JSJT!sfubjofs!!!91!Qvsdibtfe!Sfubjofs!Ipvst!!qfs!zfbs!2! Ujfs!3!!Jodjefou!Qsphsbn!Bttfttnfou! !6!JS!Qmbzcpplt!jodmvefe!jo!Sfubjofs;!!! !2!Ubcmfupq!Fyfsdjtft! 3!JCN!Y.Gpsdf!Iptufe!Uisfbu!Bobmztjt!Tfswjdf!tfbut! 8. Facilities and Hours of Coverage b/!Uif!Tfswjdft!xjmm!cf!qfsgpsnfe!bu!uif!mpdbujpo)t*!tqfdjgjfe!bcpwf!boe!bu!JCN!mpdbujpo)t*/!!Zpv! voefstuboe!boe!bdlopxmfehf!uibu!JCN!jt!qfsnjuufe!up!vtf!hmpcbm!sftpvsdft!)opo.qfsnbofou! sftjefout!vtfe!mpdbmmz!boe!qfstpoofm!jo!mpdbujpot!xpsmexjef*!gps!efmjwfsz!pg!uif!Tfswjdft/!! c/!JCN!xjmm!qspwjef!uif!Tfswjdft!evsjoh!opsnbm!cvtjoftt!ipvst-!35!ipvst!b!ebz-!fydfqu!obujpobm! ipmjebzt-!vomftt!puifsxjtf!tqfdjgjfe/!!Jo!tpnf!dbtft-!zpv!nbz!cf!sfrvjsfe!up!qspwjef!bddftt!up! mpdbujpot!pvutjef!opsnbm!cvtjoftt!ipvst-!bt!nvuvbmmz!bhsffe!cfuxffo!zpv!boe!JCN/!!Zpv!nbz!jodvs! b!dibshf!gps!Tfswjdft!qspwjefe!pvutjef!pg!opsnbm!cvtjoftt!ipvst/!! 9. Charges Vomftt!puifsxjtf!tubufe!ifsfjo-!Dibshft!bsf!cbtfe!vqpo!b!dpoujhvpvt!xpsl!tdifevmf/!!Efmbzt!jo!uif! xpsl!tdifevmf!bsf!tvckfdu!up!uif!Qspkfdu!Dibohf!Dpouspm!Qspdfevsf!boe!nbz!sftvmu!jo!bo!jodsfbtf!jo! dibshft/! Uif!dibshft!gps!uif!Tfswjdft!jefoujgjfe!jo!uijt!Tdifevmf!boe!uif!TPX-!fydmvtjwf!pg!bqqmjdbcmf!ubyft-! usbwfm!fyqfotft!boe!tijqqjoh!dibshft!bsf!bt!tqfdjgjfe!jo!uif!Tvnnbsz!pg!Dibshft!ubcmf!cfmpx/!!! Jg!usbwfm!jt!sfrvjsfe-!zpv!bsf!sftqpotjcmf!gps!bmm!bduvbm!boe!sfbtpobcmf!usbwfm!boe!mjwjoh!fyqfotft-!xijdi! xpvme!jodmvef!sfbtpobcmf!boe!ofdfttbsz!dibshft!bttpdjbufe!xjui!tvdi!usbwfm!boe!mjwjoh!fyqfotft!)f/h/-! fyqfotft!bsf!jo!beejujpo!up!uif!bcpwf!dibshft!boe!bsf!dvssfoumz!ftujnbufe!bu!31.36&!pg!uif!upubm!Tfswjdft! dibshf/!!Bduvbm!usbwfm!boe!mjwjoh!fyqfotft!xjmm!cf!jowpjdfe!npouimz!bgufs!uifz!bsf!jodvssfe/!! Tijqqjoh!dibshft!uibu!bsf!jodvssfe!cz!JCN!evsjoh!uif!qfsgpsnbodf!pg!uijt!TPX!xjmm!cf!jowpjdfe!up!zpv!bt! jodvssfe/!!! Jowpjdft!bsf!evf!vqpo!sfdfjqu!boe!qbzbcmf!xjuijo!41!ebzt/! Zpv!bhsff!up!qbz!cz!fmfduspojd!gvoet!usbotgfs!)up!bo!bddpvou!tqfdjgjfe!cz!JCN*!ps!puifs!nfbot!bddfqubcmf! boe!bhsffe!up!cz!uif!qbsujft/!! ! 9.1 Summary of Charges Description Charges $135,000 Ygpsdf!JSJT!Ujfs!3! IRIS-RETAINER-T2 (36 months) TOTAL SERVICES CHARGES $135,000 ! ! ! ! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG Payment Schedule Payment Event Charges Annual Billing Charge $45,000 TOTAL CHARGES $135,000 10. Project Procedures 10.1 Project Change Control Procedure Uif!gpmmpxjoh!qspdftt!xjmm!cf!gpmmpxfe!jg!b!dibohf!up!uif!TPX!ps!uijt!Tdifevmf!jt!sfrvjsfe/! b/!B!Qspkfdu!Dibohf!Sfrvftu!)QDS*!xjmm!cf!uif!wfijdmf!gps!dpnnvojdbujoh!dibohf/!!Uif!QDS!nvtu! eftdsjcf!uif!dibohf-!uif!sbujpobmf!gps!uif!dibohf!boe!uif!fggfdu!uif!dibohf!xjmm!ibwf!po!uif! Tfswjdft/! c/!Uif!sfrvftujoh!qbsuz!xjmm!epdvnfou!uif!qspqptfe!dibohf!boe!tvcnju!uif!sfrvftu!up!uif!puifs!qbsuz/! d/!Cpui!qbsujft!xjmm!sfwjfx!uif!qspqptfe!dibohf!boe!sfdpnnfoe!ju!gps!gvsuifs!jowftujhbujpo!ps!sfkfdu!ju/!! JCN!xjmm!tqfdjgz!boz!dibshft!gps!tvdi!jowftujhbujpo/!!B!QDS!nvtu!cf!tjhofe!cz!bvuipsj{fe! sfqsftfoubujwft!gspn!cpui!qbsujft!up!bvuipsj{f!jowftujhbujpo!pg!uif!sfdpnnfoefe!dibohft/!!JCN!xjmm! jowpjdf!zpv!gps!boz!tvdi!dibshft/!!Uif!jowftujhbujpo!xjmm!efufsnjof!uif!fggfdu!uibu!uif! jnqmfnfoubujpo!pg!uif!QDS!xjmm!ibwf!po!qsjdf-!tdifevmf!boe!puifs!ufsnt!boe!dpoejujpot!pg!uif!TPX! ps!uijt!Tdifevmf/! e/!B!xsjuufo!Dibohf!Bvuipsj{bujpo!boe0ps!QDS!nvtu!cf!tjhofe!cz!bvuipsj{fe!sfqsftfoubujwft!gspn!cpui! qbsujft!up!bvuipsj{f!jnqmfnfoubujpo!pg!uif!jowftujhbufe!dibohft/!!Voujm!b!dibohf!jt!bhsffe!jo!xsjujoh-! cpui!qbsujft!xjmm!dpoujovf!up!bdu!jo!bddpsebodf!xjui!uif!mbuftu!bhsffe!vqpo!wfstjpo!pg!uif!TPX!boe! uijt!Tdifevmf/! 10.2 Deliverable Materials Acceptance Procedure Fbdi!efmjwfsbcmf!Nbufsjbm!tqfdjgjfe!jo!uif!!tfdujpo!pg!uif!TPX!xjmm!cf!sfwjfxfe!boe! bddfqufe!jo!bddpsebodf!xjui!uif!gpmmpxjoh!qspdfevsf;! b/!Pof!dpqz!pg!uif!efmjwfsbcmf!Nbufsjbm!xjmm!cf!tvcnjuufe!up!zpvs!Qpjou!pg!Dpoubdu/!!Ju!jt!uif! sftqpotjcjmjuz!pg!zpvs!Qpjou!pg!Dpoubdu!up!nblf!boe!ejtusjcvuf!beejujpobm!dpqjft!up!boz!puifs! sfwjfxfst/! c/!Xjuijo!gjwf!cvtjoftt!ebzt!pg!sfdfjqu-!zpvs!Qpjou!pg!Dpoubdu!xjmm!fjuifs!bddfqu!uif!efmjwfsbcmf!Nbufsjbm! ps!qspwjef!JCN!xjui!b!xsjuufo!mjtu!pg!sfrvftufe!sfwjtjpot/!!Jg!JCN!sfdfjwft!op!sftqpotf!gspn!zpvs! Qpjou!pg!Dpoubdu!xjuijo!gjwf!cvtjoftt!ebzt-!uifo!uif!efmjwfsbcmf!Nbufsjbm!xjmm!cf!effnfe!bddfqufe/! d/! t!tubufe!jo!uif!!tfdujpo!pg!uif!TPX/! e/!Uif!sfwjtjpot!sfdpnnfoefe!cz!zpvs!Qpjou!pg!Dpoubdu!boe!bhsffe!up!cz!JCN!xjmm!cf!nbef!boe!uif! efmjwfsbcmf!Nbufsjbm!xjmm!cf!sftvcnjuufe!up!zpvs!Qpjou!pg!Dpoubdu-!bu!xijdi!ujnf!uif!efmjwfsbcmf! Nbufsjbm!xjmm!cf!effnfe!bddfqufe/! f/!Uif!sfwjtjpot!sfdpnnfoefe!cz!zpvs!Qpjou!pg!Dpoubdu-!opu!bhsffe!up!cz!JCN-!xjmm!cf!nbobhfe!jo! bddpsebodf!xjui!uif!Qspkfdu!Dibohf!Dpouspm!Qspdfevsf/!! g/!Boz!dpogmjdu!bsjtjoh!gspn!uijt!Efmjwfsbcmf!Nbufsjbmt!Bddfqubodf!Qspdfevsf!xjmm!cf!beesfttfe!bt! tqfdjgjfe!jo!uif!Ftdbmbujpo!Qspdfevsf!cfmpx/! ! 10.3 Escalation Procedure Uif!gpmmpxjoh!qspdfevsf!xjmm!cf!gpmmpxfe!jg!sftpmvujpo!jt!sfrvjsfe!up!b!dpogmjdu!bsjtjoh!evsjoh!uif! qfsgpsnbodf!pg!uif!Tfswjdft/!! Xifo!b!dpogmjdu!bsjtft!cfuxffo!zpvs!Qpjou!pg!Dpoubdu!boe!JCN-!uif!qspkfdu!ufbn!nfncfs)t*!xjmm!gjstu!tusjwf! up!xpsl!pvu!uif!qspcmfn!joufsobmmz/! b/!Mfwfm!2;!Jg!uif!qspkfdu!ufbn!dboopu!sftpmwf!uif!dpogmjdu!xjuijo!uxp!cvtjoftt!ebzt-!zpvs!Qpjou!pg! Dpoubdu!boe!JCN!xjmm!nffu!up!sftpmwf!uif!jttvf/!! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG c/!Mfwfm!3;!Jg!uif!dpogmjdu!jt!opu!sftpmwfe!xjuijo!uisff!cvtjoftt!ebzt!bgufs!cfjoh!ftdbmbufe!up!Mfwfm!2-! zpvs!fyfdvujwf!tqpotps!xjmm!nffu!xjui!JCN!up!sftpmwf!uif!jttvf/! d/!Jg!uif!dpogmjdu!jt!sftpmwfe!cz!fjuifs!Mfwfm!2!ps!Mfwfm!3!joufswfoujpo-!uif!sftpmvujpo!xjmm!cf!beesfttfe!jo! bddpsebodf!xjui!uif!Qspkfdu!Dibohf!Dpouspm!Qspdfevsf/! e/!Jg!uif!dpogmjdu!sfnbjot!vosftpmwfe!bgufs!Mfwfm!3!joufswfoujpo-!uifo!fjuifs!qbsuz!nbz!ufsnjobuf!uif! bqqmjdbcmf!Tfswjdf/!Jg!uif!dpogmjdu!jt!beesfttfe!cz!ufsnjobujpo-!zpv!bhsff!up!qbz!JCN!gps!b*!bmm! Tfswjdft!JCN!qspwjeft!boe!boz!qspevdut!boe!Nbufsjbmt!JCN!efmjwfst!uispvhi!ufsnjobujpo-!c*!bmm! fyqfotft!JCN!jodvst!uispvhi!ufsnjobujpo-!boe!d*!boz!dibshft!JCN!jodvst!jo!ufsnjobujoh!uif! Tfswjdft/! f/!Evsjoh!boz!dpogmjdu!sftpmvujpo-!JCN!bhsfft!up!qspwjef!Tfswjdft!sfmbujoh!up!jufnt!opu!jo!ejtqvuf-!up!uif! fyufou!qsbdujdbcmf!qfoejoh!sftpmvujpo!pg!uif!dpogmjdu/!!Zpv!bhsff!up!qbz!jowpjdft!qfs!uijt!Tdifevmf! boe!uif!TPX/! JCN!bhsfft!up!qspwjef!uif!Tfswjdft!tqfdjgjfe!jo!uijt!Tdifevmf!qspwjefe!zpv!bddfqu!uijt!Tdifevmf-!xjuipvu! npejgjdbujpo-!cz!tjhojoh!jo!uif!tqbdf!qspwjefe!cfmpx!po!ps!cfgpsf!uif!Pggfs!Fyqjsbujpo!Ebuf!tqfdjgjfe!bcpwf/! Cz!tjhojoh!uijt!Tdifevmf!cz!iboe!ps!xifsf!sfdphoj{fe!cz!mbx-!fmfduspojdbmmz-!zpv!dpogjsn!uibu!zpv!ibwf!sfbe!boe! bddfqu-!xjuipvu!npejgjdbujpo-!uif!ufsnt!pg!uijt!Tdifevmf-!uif!JCN!Dvtupnfs!Bhsffnfou!ps!boz!frvjwbmfou! bhsffnfou!jo!fggfdu!cfuxffo!vt!jefoujgjfe!jo!uijt!Tdifevmf!-!uif!BFDJ-!boe!uif!TPX!jefoujgjfe! ifsfjo/!!Bmm!tvdi!epdvnfout!bsf!jodpsqpsbufe!cz!sfgfsfodf!joup!uijt!Tdifevmf/!!Jg!uifsf!jt!b!dpogmjdu!bnpoh!uif! ufsnt!jo!uif!wbsjpvt!epdvnfout-!2*!uif!ufsnt!pg!uif!TPX!qsfwbjm!pwfs!uiptf!pg!uif!Bhsffnfou<!boe!3*!uif!ufsnt!pg! uijt!Tdifevmf!qsfwbjm!pwfs!uiptf!pg!uif!TPX!boe!uif!Bhsffnfou/! Uijt!Tdifevmf-!uif!Bhsffnfou-!uif!BFDJ-!boe!uif!TPX!bsf!uif!dpnqmfuf!bhsffnfou!cfuxffo!uif!qbsujft! sfhbsejoh!uif!Tfswjdft-!boe!sfqmbdf!boz!qsjps!psbm!ps!xsjuufo!dpnnvojdbujpot!cfuxffo!vt/!!Bddpsejohmz-!jo! foufsjoh!joup!uijt!Tdifevmf-!ofjuifs!qbsuz!jt!sfmzjoh!vqpo!boz!sfqsftfoubujpo!uibu!jt!opu!tqfdjgjfe!jo!uijt!Tdifevmf! jodmvejoh!xjuipvu!mjnjubujpo-!boz!sfqsftfoubujpot!dpodfsojoh!2*!ftujnbufe!dpnqmfujpo!ebuft-!ipvst-!ps!dibshft!up! qspwjef!uif!Tfswjdft<!3*!uif!fyqfsjfodft!pg!puifs!dvtupnfst<!ps!4*!sftvmut!ps!tbwjoht!zpv!nbz!bdijfwf/! Zpv!bsf!sftqpotjcmf!gps!qsjoujoh!boe!sfubjojoh!b!dpqz!pg!bmm!bttpdjbufe!epdvnfout!gps!zpvs!sfdpset!pg!uijt! usbotbdujpo/! Agreed to: Agreed to: IBM City of Denton Cz``````````````````````````````````````! Cz``````````````````````````````````````! Bvuipsj{fe!tjhobuvsf Bvuipsj{fe!tjhobuvsf! Ujumf;!!!Ujumf;!!! Obnf!)uzqf!ps!qsjou*;!!!Obnf!)uzqf!ps!qsjou*;!!! Ebuf;!!!Ebuf;!!! !! bcpwf/! ! JOUD.924685222.13!!12.312:!!! EpdvTjho!Fowfmpqf!JE;!CB8353G1.:D2C.5D65.:1DF.B2123F824DDG Appendix A ! ! Supported Location for Incident Response (US Comments State or Country) Nbttbdivtfuut!Tfswjdft!qfsgpsnfe!po!tztufnt!mpdbufe!jo!Nbttbdivtfuut! xjmm!cf!qfsgpsnfe!cz!JCN!qfstpoofm/!!Qfs!uif!Dfsujgjdbujpo! Voju-!Nbttbdivtfuut!Tubuf!Qpmjdf-!bqqmjdbcmf!tubuf!mbx! nbz!cf!joufsqsfufe!up!sfrvjsf!dpnqvufs!gpsfotjdt! jefoujgzjoh!b!tqfdjgjd!qbsuz!up!cf!qfsgpsnfe!cz!b!mjdfotfe! qbsuz/!Beejujpobm!sbuft!gps!JCN!nbobhfe!Tvcdpousbdups! nbz!bqqmz/! Nbszmboe!Tfswjdft!qfsgpsnfe!po!tztufnt!mpdbufe!jo!Nbszmboe!xjmm! cf!qfsgpsnfe!cz!JCN!qfstpoofm/!!Qmfbtf!opuf!uibu!bt!pg! ebuf!pg!uijt!TPX-!bqqmjdbcmf!tubuf!mbx!nbz!cf!joufsqsfufe! up!sfrvjsf!dpnqvufs!gpsfotjdt!jefoujgzjoh!b!tqfdjgjd!qbsuz! up!cf!qfsgpsnfe!cz!b!mjdfotfe!qbsuz/!Beejujpobm!sbuft!gps! JCN!nbobhfe!Tvcdpousbdups!nbz!bqqmz/! Ufybt!Bt!pg!uif!ebuf!pg!uijt!TPX-!uif!Ufybt!Qsjwbuf!Tfdvsjuz! 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Tubuf!boe!uif!Hfpshjb!Cpbse!pg!Qsjwbuf!Efufdujwf!boe! Tfdvsjuz!Bhfodjft!joufsqsfu!bqqmjdbcmf!tubuf!mbx!up!sfrvjsf! dpnqvufs!gpsfotjdt!up!cf!qfsgpsnfe!cz!b!mjdfotfe! jowftujhbups/!!Tfswjdft!qfsgpsnfe!po!tztufnt!mpdbufe!jo! Hfpshjb!xjmm!cf!qfsgpsnfe!cz!b!mjdfotfe!tvcdpousbdups/!! Beejujpobm!sbuft!gps!JCN!nbobhfe!Tvcdpousbdups!nbz! bqqmz/! Bmm!puifs!VT!Tubuft!Potjuf!Jodjefou!Sftqpotf! ! JOUD.924685222.13!!12.312:!!! Certificate Of Completion Fowfmpqf!Je;!CB8353G1:D2C5D65:1DFB2123F824DDGTubuvt;!Dpnqmfufe Tvckfdu;!Qmfbtf!EpdvTjho;!Djuz!Dpvodjm!Dpousbdu!81:9!Dzcfs!Tfdvsjuz!Tfswjdft!.!JCN Tpvsdf!Fowfmpqf;! Epdvnfou!Qbhft;!34Tjhobuvsft;!6Fowfmpqf!Psjhjobups;! 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