2000-006 NOTE. Amended by Ordinance No. 2000-294
ORDINANCE NO
AN ORDINANCE AMENDING CHAPTER 26 OF THE CODE OF ORDINANCES OF THE
CITY OF DENTON BY ADDING THERETO SECTION 26-233 "WATER CONSERVATION
AND DROUGHT CONTINGENCY PLAN" AND SECTION 26-234 "CRIMINAL AND
CIVIL PENALTIES", ADOPTING A WATER CONSERVATION PLAN IN ACCORDANCE
WITH THE REQUIREMENTS OF THE LAW, ADOPTING A DROUGHT CONTINGENCY
PLAN, ESTABLISHING CRITERIA FOR THE INITIATION AND TERMINATION OF
DROUGHT RESPONSE STAGES, ESTABLISHING RESTRICTIONS ON CERTAIN WA-
TER USES, ESTABLISHING PROCEDURES FOR GRANTING VARIANCES, PROVIDING
A CRIMINAL PENALTY NOT TO EXCEED $2,000 PER VIOLATION AND A CIVIL PEN-
ALTY NOT TO EXCEED $1,000 PER DAY PER VIOLATION AND VARIOUS 20% SUR-
CHARGE PENALTIES ON EXCESSIVE WATER USE, PROVIDING A SAVINGS CLAUSE,
PROVIDING A SEVBRABILITY CLAUSE, AND PROVIDING AN EFFECTIVE DATE
WHEREAS, Section 11 272 of the Texas Water Code and apphcable rules of the Texas
Natural Resource Conservation Commmslon require the City to prepare and adopt Water Con-
servatlon and Drought Contangency Plans, and
WHEREAS, the City Council of the City of Denton, Texas recognizes that the amount of
water available to the City and its water utility customers is limited and subject to depletion dur-
ing periods of extended drought, and
WHEREAS, prior to the adoption of this ordinance, the City Council held a public hear-
ing to obtmn catlzen comments and input on the Water Conservation and Drought Contingency
Plans, and
WHEREAS, the City Council deems it in the public interest to adopt the followang Water
Conservation and Drought Contingency Plans, NOW, THEREFORE,
THE CITY COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS
SECTION 1 That Chapter 26 of the Code of Ordinances of the City of Denton is hereby
amended by adding new Sections 26-233 through 26-234, which shall read as follows
See 26-233. Water conservation and drought contingency plans
(a) ~4doptton of plans The Water Conservatmn and Drought Contingency Plans of the
City dated January 1, 2000, which are attached hereto are hereby adopted by reference and made
a part of flus Code of Ordinances for all purposes as ff fully set forth herein
(b) Surcharges In addition to the penalties set forth in Section 26-234 below, the sur-
charge penalties of 20% for commercial, industrial, and residential customers may be imposed in
accordance with the Drought Contingency Plan
(c) Authority The City Manager and Assistant City Manager for UtlhtleS are authorized
to implement measures prescnbad and reqmred by this section and by the Water Conservation
and Drought Contmgency Plans approved by the City Council The Assistant City Manager for
Utilities la authorized to enforce the measures implemented and to promulgate regulations not in
conflict with tins section or state and federal laws in the aid of enforcement
(d) Implementation of emergency order The Assistant City Manager for Utlhtles, upon
determlnatmn that the conditions for a water emergency exist, may take the actions lnthcated un-
der the Drought Contingency Plan, and shall advise the City Manager The City Manager may
order that, the appropriate state of emergency response, as detailed in the Plan, be implemented
To be effective, the order must be
(1) made by pubhe announcement via electromc media, and
(2) pubhshed in a newspaper of general circulation of the City wlthm 24 hours
after the public announcement, which order becomes effective immedi-
ately upon publication
(e) Duration of the order, change, extension All initiated actions will remain in effect
until the conchtlons that triggered the order have been eliminated or as otherwise provided in the
Drought Contingency Plan Upon recommendation of the Assistant City Manager for Utlhtles,
the City Manager may terminate, upgrade, or downgrade the state of emergency in accordance
with the requirements of the Drought Contingency Plan Any change in the order must be made
in the same manner prescribed in subsection (d) for implementing an emergency order
(f) Wholesale service to customers outside the city The Assistant City Manager for
Utlhtles shall notify customers receiwng wholesale water service from the City when any stage
of the Drought Contmgency Plan has been lmtlated or terminated in case of pro rata water allo-
cations The Assistant City Manager for Utdltles may restrict service to customers outside the
City as permitted under contract and state law
(g) .,luthortty under other laws Nothing in this section shall be construed to hrmt the
anthorlty of the Mayor, the City Council, or the City Manager to take emergency action or to
seek emergency rebel under Chapter 9 "Emergency Management" or under the provisions of any
applicable state or federal laws
Sec 26-234 Criminal and Clvll Penalties
(a) A person commits an offense if he or she knowingly makes, causes, or permits a use
of water contrary to the measures implemented in the Drought Contmgency Plan ("Plan") For
the purposes of this seetmn, it is presumed that a person has knowmgly made, caused, or per-
mitted a use of water contrary to the measures implemented if the mandatory measures have
been implemented according to the Plan and any one of the following conthtlons apply
(1) The Plan proinblts the manner of use
Page 2 of 4
(2) The amount of water used exceeds the amount allowed by the Plan
(3) The amount of use or the amount used violates the terms and conditions of
a eomphanee agreement following a variance granted by the Asslstant
City Manager for Utflmes
(b) The following penalty shall apply dunng stages 3 and 4 of the Plan any person who
wolates any provision of this article shall, upon conviet~on, be punished by a fine not to exceed
two thousand dollars ($2,000 00) Each day that one or more prowslons m th~s Plan is wolated
shall be considered to be a separate offense
(c) The City Attorney is anthonzed to commence an action for appropriate legal or eq-
uitable rehef m a court of competent jurisdiction in addition to the penalty mentioned in the
above subsection (b) Such additional rehefmay include
(1) An injunction to prevent a violation of this chapter,
(2) Recovery for expenses recurred by the C~ty m responding to a violation of
th~s chapter,
(3) A c~vfl fine of up to one thousand dollars ($1,000 00) per day for viola-
tions of Section 26-233 and the Plan attached hereto, or
(4) All other damages, costs, and remedies to which the Oty may be entitled
SECTION 2 That this ordinance shall be cumulative of all prowslons of ordinances and
of the Code of Orchnances of the Oty of Denton, Texas, as amended, except when prowslons of
th~s ordinance are in dxrect conflict with the provisions of such ordinances and such Code All
conflicting provisions of such ordinances and such Code are hereby repealed to the extent of that
conflict only
SECTION 3 That at is hereby declared to be the Intention of the City Council that the
sections, paragraphs, sentences, clauses, and phrases of this ordinance are severable, and, if any
phrase, clause, sentence, paragraph, or section of th~s ordinance shall be declared unconsUtu-
t~onal by the valid judgment or decree of any court of competent jurisdiction, such unconst~tu-
tlonahty shall not affect any of the remaining phrases, clauses, sentences, paragraphs, and sec-
tions of tbas ordinance s~nce the same would have been enacted by the City Councal without the
incorporation of ti'us orchnance of any such unconstitutional phrase, clause, sentence, paragraph,
or section
SECTION 4. That this ordinance shall become effective fourteen (14) days from the date
of its passage, and the City Secretary ~s hereby directed to cause the caption of th~s ordinance to
be published twice m the Denton Record-Chrontcle, the officml newspaper of the City of
Denton, Texas, within ten days of the date or,ts passage
Page 3 of 4
PASSED AND APPROVED this the /7~ -''': day of ( F/ff~/~.F.~ ,2000
JAC~
ATTEST
JENNIFER WALTERS, CITY SECRETARY
APPROVED AS TO LEGAL FORM
HERBERT L PROUTY, CITY ATTORNEY
Page 4 of 4
Drought/Conservation Plan 12/20/99
CITY OF DENTON
WATER CONSERVATION
AND
DROUGHT CONTINGENCY PLAN
January '1, 2000
Drought/C0naervaUon Plan 12/20/99
TABLE OF CONTENTS
CHAPTER Page
1 INTRODUCTION
PURPOSE 4
SCOPE 4
UTILITY EVALUATION DATA 5
RESPONSIBILITY 5
2 WATER CONSERVATION PLAN
2 0 Benefits of Water Conservation 6
2 1 Water Conservataon Planning Elements 6
2 2 Per Capita Water Demand Reduction Goal 6
2 3 Description of Denton Water Utlht~es System
Water Treatment 7
Elevated Storage 7
Ground Water Supply System 7
Ground Storage 7
2 4 Contmmng Pubhc Education and In£ormataon 8
Imtaal 8
Long Term 11
New Customer Program 11
2 5 Water Conservation Plumbing Code 11
2 6 Plumbing Retrofit Program 12
2 7 Universal Metenng 12
2 8 Meter Testing and Repair t 2
2 9 Penodac Meter Replacement 12
2 10 Water Audits and Control of Unaccounted for Water 12
2 11 Rate Structure 13
2 12 High Low Billing Procedures 13
2 13 Water Conserving Landscaping 13
2 14 Recyehng and Reuse 14
2 15 Implementation 14
2 16 Goals and Objectives 14
Conelusaon 16
APPENDIX A Utility Evaluataon Data 17
APPENDIX B AUDIT PROCEDURES 19
Introduction 20
Background 20
Purpose 20
Audat Program 21
Imgatlon Management Survey Worksheet 26
We Dad It Card 28
What to Expect 29
Meeting the Customer 29
No Shows 29
Drought/Cpnservatlon Plan 12/20/99
Residential Audit Program 30
Imgatlon Management Worksheet 31
CItAPTER
3 DROUGItT CONTINGENCY PLAN
3 0 Declaration of Pohcy Purpose and Intent 32
3 1 Pubhc Involvement 32
3 2 Public Education 33
3 3 Coordination w~th Regional Water Planning Groups 34
3 4 Procedure Authorization 34
3 5 Defimt~ons 35
3 6 Plan Apphcablhty 36
3 7 Tnggenng Criteria for Imttation or Terminat~on of Drought Response Stages 36
Imtmtton 36
Duration, Changes, and Extension 37
Termination 37
Public Notfficat~on 37
Wholesale Customer Notfficat~on 37
TNRCC Notfficat~on 37
3 8 Four Stages of the Drought Contingency Plan 37
Trigger Conditions 38
3 9 Rationale for Trigger Conditions 39
3 10 Water Management Measures 40
Stage 1 40
Stage 2 42
Stage 3 46
Stage 4 50
3 11 Water Rat~omng 52
3 12 Enfomement 53
3 13 Variances 53
3 14 Severabd~ty 54
LIST OF TABLES
Table 2 1 ProJected Water Use for City of Denton 6
Table 3 1 Summary of C~ty of Denton Water Utilities Trigger Conditions 39
Table 3 2 Stages 2 and 3 five-day Watenng Schedule 44
Drought/C0nservatton Plan 12/20/99
CHAPTER 1
INTRODUCTION
PURPOSE:
The purpose of this plan is to introduce gu~dehnes necessary to revise the water conservation
plan for Denton residents based upon new criteria introduced by the Texas Natural Resources
Conservation Commission (TNRCC) and The U S Enwronmental Protection Association
(USEPA) The criteria mandates that water purveyors have a revised conservation plan m effect
by Sept 1, 1999
By reading this report, the reader will gain insight into the implementation of the revisions m a
way that will preserve water as a natural resource This report has information obtained through
research of Texas Water Development Board (TWBD), USEPA, American Waterworks
Association (AWWA) and TNRCC documents This Conservation Plan closely follows the
format estabhshed by the TNRCC
The goal of the C~ty is to achieve a m~mmum overall water consumption per capita reduction of
fii%en percent (15%) by 2050 This decrease m water consumption will effectively reduce water
demands, thereby increasing the service capacity of the water and wastewater systems Another
goal of the plan is to identify situatmns where unaccounted for water use ~s occumng This will
determine areas to use water more efficiently throughout the city Internal auditing, leak
detection and external anthtmg will be used to determine this unaccounted for water
SCOPE'
The City of Denton ~s located on the North end of a triangle formed by Dallas, Fort Worth and
Denton According to the latest census the City's current population is 74,100 and ~s mostly
residential homes The C~ty's two water supply reservoirs are Lake Lew~swlle and Lake Ray
Roberts The Corps of Engineers owns both lakes The City of Dallas began withdraw~ng water
from Lake Lew~swlle in 1957 and from Ray Roberts m 1987 Dallas and Denton share Water
R~ghts and Storage Raghts to both lakes Denton receives 4 8165 percent of the 90 2 Million
Gallons Per Day (MGD) firm dependable yield in Lake Lewlsvflle, which provides a 4 34-MGD
water supply Denton has a 26 percent interest m Lake Ray Roberts's firm dependable yteld of
76 MGD, which prowdes Denton w~th a 19 8-MGD water supply The scope of work for the
water conservatwn port,on of th~s project ~ncludes two primary tasks
ca Evaluate the existing water conservation program and propose enhancements using
updated demographic and water-use data
ca Develop a Water Conservation Plan that comphes with Texas Natural Resource
Conservation Comm~ssmn (TNRCC) reqmrements
Droughff~onservatlon Plan 12/20/99
UTILITY EVALUATION DATA:
According to TNRCC regulations, a method for momtorlng the effectiveness and efficiency of
the conservation plan must be m effect Listed below ~s a summary of data ~ncludcd m thc
contingency plan A detailed summary ofutlhty evaluation data is included m Appendix A
Q A utility profile including information on population and customer data, water use data,
water supply system data and wastewater system data
Q Specfficatlon of conservation goals and a timeframe for their achievement
~ Metenng devices within an accuracy of plus or minus $% to measure and account for
water diverted from the source of supply
ca Program for universal metenng of both customer and public uses of water, meter testing
and repair and penodm meter replacement
n Measures to determine and control unaccounted-for uses of water
n Program of continuing public education and information regarding the water conservation
and the drought contingency plan
ca A water rate structure which ~s not "promotIonal" (1 e a rate structure which is cost-based
and does not encourage excessive use of water)
rn A drought management plan
rn An education and Information program revealing notification procedures, trigger
conditions, water-use restrictions, reservoir operations plan, and the means of
implementation and enfomement of the plan
n Documentation showing coordination with the Regional Planning Group to insure
consistency with the approved regional water plan
Th~s Water Conservation Plan sets forth a program of long-term measures under which the City
of Denton can improve the overall efficiency of water use and conserve its water resources
Short-term measures, which respond to specffic water management conditions such as periods of
drought, unusually high water demands, unforeseen equipment or system fmlum, or
contamination of a water supply source, are provided ~n the City of Denton Drought Contingency
Plan
Four planmng steps used to develop this Water Conservation Plan are
n Conservation goals based on the specific needs of the Denton water system
Population and per capita water demand forecasts were developed
A rewew and identification of existing conservation measures and enhancements of new
conservation measures
n Selection of conservation strategies consistent with the goals
RESPONSIBILITY:
Conservation plan reviews, updates, and trmnmg will be coordinated by the Assistant C~ty
Manager of Utilities (ACM/Utlhtles) An annual review of this plan will update procedures
necessary to notify the public about new conservation initiatives or revisions to the management
plan
Drought/Conservation Plan
12/20/99
CHAPTER 2
WATER CONSERVATION PLAN
2 0 Benefits of Water Conservation:
The objective of the City of Denton Water Conservation Plan is to achieve efficient use o£water
supply resources The goal is to accomplish conservation through practices and measures that
reduce per capita water consumption within the distribution system and water use by the
customer Meeting this objective will allow extending the use o£ available water supplies and
existing infrastructure into the future
It should be emphasized that to Denton Water Utilities, conservation means using water wisely
A well-designed Water Conservation Plan will not deprive our community of essential water
uses Rather, it will provide a bluepnnt for more efficient water use This approach could have
the following benefits
ca Lower water bills for customers
ca Control of future water rates
ca Extended ava~labthtY and improved protection of water resources
2 1 Water Conservation Planning Elements.
Elements most critical to the development of a water conservation plan include indoor and
outdoor conservation practices, landscaping praetmes, and plumbing retrofit installations Other
elements considered in prepanng this water conservation plan arc
a A plan for public education and information
ca Plumbing code requirements
ca Plumbing retrofit requirements
ca A universal metering and meter repair/replacement program
ca Landseapmg, water audits, and leak detection requirements
ca Recycling and reuse
Q Plan Implementation
2 2 Per-Capita Water-Demand Reduction Goal
Frequently, water demand is expressed in terms of"per-capita" use, or the amount of water used
on a per-person per day basis (gpcd) Under this plan, Denton established water conservation
goals to manage per capita use within the per capita water demand projections recommended for
Denton by the TWDB and TNRCC These goals include a 15% reduction in per capita usage
over a 50-yr period as listed in the table below This table lists those water use reductions,
which can be expected for the implementation of water saving plumbing fixtures through the
plumbing code
Table 2-1 Projected Water Us for
Units
Projections
_Descnptlon 2000 1 2010 2020 2030 2040 2050
Average
Conservation Gpcd 211 199 190 186 184 183
Water Use
Drough~/Conservatton Plan 12/20/99
2 3 Description of the Denton Water Utilities System
2 3.1 Water Treatment'
Denton has one water treatment plant expanded to a peak treatment capacity of 28 5 MGD ~n
1989 Peak day water demands determine the capacity of production plant faclht~es The peak
day ~s the average flow for the one day of the year that has the highest water consumption
Normally, peak day demand ~s approximately 2 0 t~mes an average dally use Based on these
criteria, Denton will need additional capacity on hne by 2002 to mamta~n present service levels
A new Lake Ray Roberts Water Treatment Plant wtll provide 20 MGD to support the anticipated
growth needs of the c~ty The C~ty of Denton acqmred a s~te for the construction of the new
water treatment plant and plans to begin construction dunng the year 2000
2 3 2 Elevated Storage:
The C~ty of Denton has three elevated storage tanks with a combined capacity of 3 36 M~lhon
Gallons (MG) These include an older 0 36 MG elevated storage tank located on Bell Ave
referred to as the Peach Street Tank The 2 0 MG McKenna standpipe has a 70-foot head range,
but only 1 0-MG worth of usable elevated storage capacity The 2 0-MG tank on the north s~de
of town, just east of the Texas Instruments plant ~s the last storage tank built tn Denton Denton
began withdrawing water from the tank m 1969 The tank ~s called the H~gh School tank due to
tts exterior paint scheme using the Denton H~gh School colors The C~ty plans to add 3 MG ~n
elevated storage to increase the total volume w~th~n ~n the d~stnbutlon system The C~ty needs
these tanks to create more storage for the d~stnbut~on as the new production plant and pump
station go on-hne
2 3 3 Ground Water Supply System'
The C~ty currently mamtmns three wells that produce a combined 2-MGD These wells prowde
an emergency source of water dunng t~mes of stress on the distribution system Due to dechmng
ground water levels and the age and condition of the wells, staff has not included them m future
plans for the water system
2 3 4 Ground Storage:
Ground storage tanks store treated water for standby reserves, fire protection and mmntam
pressure on the dtstnbut~un system dunng t~mes of extra demand Tfus prowdes a margin of
safety for emergency conditions and allows the treatment plant to operate at a steady flow rate
The ground storage tanks also serve as treated supply reservoirs for h~gh service and booster
pumps, which pressurize the dlstnbuttun system Currently, the c~ty has one 1 0 MG and three
2 0 MG ground storage reservmrs located at the Lake Lewlsvllle Water Production Plant Three
m~lhon gallons of additional ground storage ~s planned for the mmal phase of the Hartlee Field
ground storage and booster pump station fac~hty due on-hne ~n 2001 The pump station w~ll
serve as a remote ground storage and bagh service pump station for the new water treatment plant
at Lake Ray Roberts The pump star,un w~ll have a total capacity of 12 MG and eventually
provide water to the m~ddle and lower pressure planes when ~t Is bmlt-out The C~ty plans to
bmld add~t~unal storage tanks at thts s~te for future expansions of the water supply system
Drought/Cgnservat~on Plan 12/20/99
2 4 Continuing Public Education and Information
The public education program concentrates on untlal, long term and new customer programs
The C~ty will promote water conservation by mform~ng the pubhc about methods to conserve
water and demonstrate ways to become contributors to the plan Pubhc education through the
news media and advertising is the major objective Additional programs will develop as contact
w~th schools, church groups, neighborhood groups, and ctvm clubs continues to grow
INITIAL PROGRAM
The City of Denton has already begun an ~mttal program that ~ncludes radio and TV pubhc
servme announcements (PSA's), news releases, advertising, informational flyers, bill stuffers,
and school and neighborhood group presentatmns News releases etc inform the pubhc about
the need for conservation Educational materials and news releases also promote water
conservation by reforming water users about ways to save water reside homes through leak
detection, landscaping teehmques, and lawn uses The City currently uses the £ollowmg methods
to mform the pubhc
Informatlve School Program: This program uses water conservation brochures,
textbook covers with water conservation messages, and packets to show students how to
use water wisely and effectively Teacher workshops, science fair awards, tours of the
Lake Lewtsvflle Water Productmn Plant, classroom presentations and partm~patton tn
specml school events round out this program
Advertising Campaign. Advertismg tn the Denton Record Chromcle (DRC), cable TV
spots, newsletters, the C~ty bulletin board and conservatmn brochures inserted into utility
bills focus on specffic ways to conserve water Emphasis on leak detection, xenscapmg,
and conservatmn measures reside and outside the home are presented as methods to
practme conservation
Media News Releases and Pubhc Service Announcements News releases and
pubhc servme announcements to local radio and TV stations and their Web Sties,
newspapers, and other eleetromc media will stress the importance of conservation dunng
the spnng and summer This program generates a large amount of news medm coverage
of conservation techmques and water supply ~ssues TV channel web sites hst reties
using water drought plans and the current stage they are on
Speaking Engagements and Community Events. City employee presentations
to environmental groups, garden clubs, semor citizen centers, youth and ClVm groups help
spread conservation benefits and promote Dnnktng Water Week dunng the first week of
May Employee partlmpatlon tn various eommumty events also enhances pubhc
wstbfltty and estabhshes a personal rapport wnh customers Strong customer rapport will
ultimately affect water conservation and all other elements needed to build a stronger
utility
Web Site The City will enhance its Web page to include water conservation tips to
strengthen dtssemmatton of reformation on water conservation programs The Web page
will become an integral part of the water conservation program as it develops
The Utilities Pubhc Commumeattons staff ts currently conducting external audits with customers
who request help with high water bills or special knowledge of conservatmn techmques
Drought/Conservation Plan 12/20/99
The following areas are places in the home or business where water conservation practices can
achieve the best results Appendix B contmns the forms used to complete audits in those areas
Bathroom:
Suggest installation of low-flow showerheads that limit the flow from the shower to
less than three gallons per minute
[] Take short showers and turn the water off while washing and back on again only to
rinse
[] Take a shower instead of a bath Showers, particularly those with low-flow
showerheads oflen use less water than taking a bath
Reduce level of bath water by one or two Inches ifa shower is not available
Shampoo hair in the shower This takes only a little more water than shampooing
dunng a bath and much less than doing both separately
When building a new home or remodeling install low-volume flush toilets, that only
uses 1 6 gallons per flush
Test tmlets for leaks Add a few drops of food colonng to the water in the tank, but
do not flush the toilet Watch to see if the colonng appears in the bowl within a few
mmutes If this happens, the toilet has a small leak that needs repar
[] Use a thsplacement device such as a toilet dam or bag A plastic bottle filled with
stones or water, recapped, and placed in the tank makes an excellent displacement
device These devices reduce the volume of water in the tank of a conventional toilet
and still provide enough water for flushing However, they do not work in low-
volume toilets
[] Never use the toilet to d~spose of cleansing tissues, cigarette butts or trash
[] Do not use hot water when cold will do This is a waste of energy
[] When brushing teeth, turn the water offuntfl it ~s time to nnse
Encourage residents to turn off the water when washing or scrubbing hands and turn
it back on to nnse
[] Fill the lavatory bowl with hot water when shaving instead of nmmng the hot water
contmuously
[] Install faucet aerators to reduce water flow rates and overall water use
Kitchen
[] Scrape the dishes clean instead of nnslng them before washing No need to nnse
unless they are heavily soiled
[] Use a pan of water or use a stopper in the sink for washing and nnsing pots, pans,
d~shes and cookmg implements, rather than turning on the water each time to nnse
[] Always nm the dishwater with a full load This will save energy, detergent and
money
[] Use the garbage d~sposal sparingly or start a compost pile
[] Keep a container of dnnkang water in the refrigerator Running water from the tap
until ~t is cool is wasteful
[] Use a small pan of cold water when cleaning vegetables, rather than letting water run
over them
c~ Use only a little water an the pot and put a lid on it for cooking most food Th~s will
save water and make food more nutritious because vitamins and minerals will not be
poured downs the drmn w~th the extra cooking water
Drought/Conservatton Plan 12/20/99
[] Small kitchen savings from not making too much coffee or letting ice cubes melt In a
sink can add up an a year's tame
Laundry:
[] Wash only a full load when using an automatic washing machane (32 to 59 gallons
are reqmred per load)
[] Use the lowest water level setting on the washing machine for light or partial loads
Appliances and Plumbing
[] Check water requarements of various models and brands when considenng purchasing
any new apphances Some use less water than others do
[] Check all water-hne connectmns and faucets for leaks A slow drip can waste as
much as 170 gallons of water each day, or 5,000 gallons per month, and wall add
sagmficantly to the water bill
[] Repmr faucets to correct drips promptly It as easy to do costs very little, and can
mean substantaal sawngs an plumbing and water bails
[] Check for ludden water leakage such as a leak between the water meter and the
house To check, turn off all indoor and outdoor faucets and water-usang apphances
Read the water meter at 10 to 20 minute ~ntervals If at continues to run or turn, a leak
probably exasts and needs to be located
[] Insulate all hot water papes to reduce the delays experienced whale waitang for the
water to "mn hot"
[] Be sure the water heater thermostat as not set too hagh Extremely hot settings often
wastes water and energy
[] Use a moasture meter to determane when houseplants need water More plants die
fi.om over-watenng that fi.om being on the dry side
Outdoor Use
[] Water only when needed Look at the grass, feel the soal, or use a soft moasture meter
to determane when to water
[] Do not over-water Soft can absorb only so much moisture, and the rest simply runs
off A t~mer will help, and eather a katchen timer or an alarm clock will do One and
a half inches of water applaed once a week will keep most Texas grasses alive and
healthy
[] Water lawns early an the momang dunng the hotter months Otherwise, much of the
water used on lawns will simply evaporate
[] To avoad excessive evaporation, use a spnnkler that produces large drops of water,
rather than a fine mist Spnnklers that send droplets out on a low angle also help
control evaporation
[] Set automatac spnnkler systems to provide thorough, but infi.equent watenng Set
pressure regulating devices to design specifications Rain shutoff devices can prevent
watenng m the ram
[] Use drip irngation systems for bedded plants, trees, or shrubs, or mm soaker hoses
upside down so the holes are on the bottom Thas will help avoid evaporation
[] Water slowly for better absorption, and do not water on windy days
[] Conthtaon the soft w~th mulch or compost before planting grass or flowerbeds so that
water wall soak an rather than mn off
Drought/Cqnservatlon Plan 12/20/99
n Fertlhze lawns at least twice a year for root sttmulatton, but do not over-fertthze
Grass wtth a good mot system will make better use of less water and ~s more drought-
tolerant
Trim only ½ to ~/4 of an Inch of grass ~n the summer months because tt holds more
moisture
Use a watenng can or hand water wtth the hose tn small areas of the lawn that need
more water
Use water-wtse plants Choose plants that have low water reqmrements, are drought-
tolerant, and adept to an area
Consider decoratmg some areas of the lawn w~th wood chtps, rocks, gravel, or
materials that do not require water Xenscapmg ts the common reference for thts
landscaping and it is becoming more popular
ca Use a broom to clean stdewalks or driveways tnstead of the hose
ca Use a bucket of soapy water and turn on the hose only for nnsmg when washing the
family car
LONG TERM PROGRAM
The long-term program mcludes semi-annual distribution of educattonal materials and news
releases correspondtng to seasonal peak demand periods News releases, bill stuffers and pubhc
servtce announcements will continue to provide reformation on how to conserve water,
encourage water conservation and report progress on achtevmg the Ctty's water conservatton
goals Other objectives of a long-term program tnclude
Pubhc Information Classes
Small Busmess Classes
Adopt-A-Spot for conservation (t e xenscaptng)
An annual Home and Garden show sponsored by the City of Denton, local nurseries
and Texas Agriculture Extenmon Servtce to promote xenscapmg ~n the local area
NEW CUSTOMER PROGRAM
Material describing the conservatton program and other general tnformatton ts avmlable to new
water customers when they apply for servtce The Ctty ts formulating plans to tnclude thts
tnformatton tn newcomer packets
2.5 Water Conservation Plumbing Code'
The State of Texas has required 2 5 gpm faucets, 3 0 gpm showerheads, and 1 6 gpf toilets for
new construction since 1992 The Ctty of Denton has adopted a plumbtng code based on the
1992 Edition of the Uniform Plumbing Code Deuton's code comphes with the State of Texas
requirements Below, are the standards for restdenttal and commeretal fixtures
,, Wall Mounted Flushometer Toilets No more than 2 0 gallons per flush
· All other Toilets No more than 1 6 gallons per flush
· Flush valve unnals No more than 1 0 gallons per flush
· Shower heads No more than 2 5 gallons per minute
· Lavatory and gatchen No more than 2 5 gallons per minute
· Faucets Flow Restnctlng Type
Drought/C9nse~vatton Plan 12/20/99
· All hot water lmes Insulated
· Swlmnung pool New pools must have re-circulating
filtration equipment
2 6 Plnmblng Retrofit Program:
The Ctty encourages customers and owners of buildings that do not have water conserving
plumbing devices to retrofit their old fixtures The educational and advertising programs inform
residents of the advantages of installing water saving devices as well as the availability of these
items
2.7 Universal Metering:
The current City of Denton ordinance requires metenng of all connections, except closed fire
systems with alarms Individual metenng is required on all single-family residential locations
Some multlfamlly residential locations, such as apartments and condomlmums, have individual
metenng, but most are combined through a single master meter per complex Some commercial
businesses are also combined through a single master meter as well Currently, dual metenng is
provided to some customers based on their individual needs
2 8 Meter Testing and Repair:
Meter tracking, repair and replacement, coupled with the ongoing water accounting or auditing ts
used in conjunction with other programs such as leak detection and repair to potentially save
significant quantities of water The City of Denton performs annual calibrations for all water
meters greater than 3" is size
2 9 Periodic Meter Replacement:
The Meter Shop replaces all residential meters at 10-year intervals Repair or replacement of
larger general service meters is accomplished on an as-needed basis The City will also repair or
exchange any meter reported as inaccurate by a water customer
2 10 Water Audits and Control of Unaccounted-for Water
The City conducts an internal water audit each year to confirm that the water system is free from
excessive leakage This program demonstrates to the public that the utility is very concerned
about the utilities' performance in a conservation program as well as with resident and business
participation
The City is consldenng expansion of the program to include
1 Commercial Businesses
This would include a site inspection and water audit to discuss water conservation
improvements to the business by retrofitting plumbing fixtures as well as educating
employees on water conservation techniques
Drought/C0nservaiaon Plan 12/20/99
2 Industrial sites
Cover andustnal sites in much the same way as commemaal sites Another aspect that
could be included would be a caty-sponsored semanar to dascuss industrial and
commercial concems wath management whale presentmg and shanng ways to
conserve and use water more efficiently
3 Residential homes
Expand the tnataal on-sate educataon program by showing customers the meats of
retrofitting the ans~de of older homes wath toalet dams, faucet and showerhead water
savers as well as sink aerators or flow restnctors to conserve water
The residential audit program goals include
[] Estimate the quantity, qualaty and value of water use, and
[] Identify cost-effectave oppormnataes to use at more efficiently
To minimize future water problems and costs, all Texans must start now to make efficaent
use of water resources The largest saver is the customer A 15% reduction an personal
water use can save water and wastewater ratepayers consaderable dollars over the next 50
years
2.11 Rate Structure.
Denton uses an inverted-block rate structure to bill res~dential customers and discourage
excessive water use dunng summer months The majority of th~s water as used for outside
landscape lmgatlon The reverted block structure charges ancreasangly h~gher rates for water
uses above 15,000 gallons per month and above 30,000 gallons per month per connectaon
The C~ty bills commermal customers on a fiat rate structure because their water consumptaon is
generally consistent throughout the year It ~s also more difficult to establash an anverted block
rate structure for commercml customers due to the wade range of monthly consumption by
individual commercial customers
2 12 H~gh/Low Billing Procedures:
The purpose of the program is to catch bad meter reads and ldentafy customers who possably
have water leaks Dunng each bflhng cycle, customer's current meter readangs are compared to
the previous month's meter read, the current month's one year ago read, and the previous
month's one year ago read Current customer meter readangs that reveal a 200% ancrease or 50%
decrease from the previous month and premous month in the prevaous year are placed on a
hagh/low report that m referred to the water meter shop on a dmly basas The meter shop checks
out these readmgs and when applacable tums them over to the Utalaty Publac Communacations
staff for audit cheeks Aurht checks help customers ~dentafy areas where water consumption as
unusually high as well as adent~fy areas where water conservataon practices can be helpful
2.13 Water Conserving Landscaping:
Public education includes suggestaons on landscapang and amgatlon procedures, which wall result
in reduced water consumptmn and water balls The latest lmgataon and xenscaplng procedures
on pubhc grounds will set an example for the publac
Drought/Cpnservatlon Plan l 2/20/99
Some methods under consideration ~nclude
* Estabhshmg platting regulations for new subdivisions that require developers,
contractors, or homeowners to use only adapted, low water using plants and grasses
for landscaping purposes
· Inltmttng a Xenscape or Texscape program that demonstrates the use of adapted, low
water using plants and grasses Accomphshing this tn city parks where citizens can
see what is taking place will demonstrate the City's commitment
· Encouraging landscape architects to use low mmntenance plants, grasses, and
efficient imgation systems in prepanng all site and facility plans
· Encouraging licensed ~rngat~on contractors to use drip irrigation systems when
possible and to design all lmgatlon systems with water conservation features, such as
spnnkler layouts that accommodate prevailing wind d~rect~on
· Encouraging commercial businesses to use drip imgation and use only design
ornamental fountains that recycle water
· Encouraging nurseries and local businesses to offer adapted, low water using plants
and grasses and efficient landscape watenng devices, such as drip irrigation systems
2 14 Reeyehng and Reuse.
The C~ty currently operates a wastewater reuse program for supplying treated wastewater
effluent for cooling tower use at the City's Electric Generation Plant on Spencer Road The
Public Utlhttes Board and City Council received a staff report explonng the feasibility of
expanding th~s reuse program to serve other customers The expansion of this system would
extend the existtng capacity of the water supply, treatment, and transmission systems and lower
operating costs for high volume users Staff recommends the continued expansion of thru reuse
program as a strategy to meet future water demands
2 15 Implementation:
The Assistant City Manager/UtihtleS or his duly appointed representative will act as the
Administrator of the Water Conservation Plan The Administrator will oversee the execution
and ~mplementatlon of all elements of the plan He will also oversee record keeping for program
verification As a means to ~mplement the Water Conservation Plan, the City has recently
implemented the following documents
· An Orrhnanee by the City to implement the legal documents necessary to enact th~s
Water Conservation and Drought Contingency Plan
· Enforcement of current Plumbing Code requirements to Use Water Conservauon fixtures
and dewces
2 16 Goals and Objectives
The City of Denton continues to mmntmn ~ts goals for water conservatmn and renew other goals
as follows
· Continue water use reductions to achieve the "average conservation water use" level of
183 gcpd by 2050
· Mmntain and enhance the quahty of raw water resources
Drought/Conservation Plan 12/20/99
· Use anternal programs to manlmlze water use
· Reduce peak demand
· Continue and expand publac educataon
These aggressave goals for water conservataon demand that the Caty contanue ars ongoing
programs and coordinate w~th area cities to develop broad reaching educataon and publac
involvement programs
Following as an mmal five-year plan of goals and obJect~ves to admanaster the Conservataon Plan
outlined by the Water Utility CommumcaUons Group
ONE YEAR PLAN.
Perform an antemal water audit for F Y 1997/98
Continue ex~st~ng conservation campaagn through medm advertising
Schedule water conservataon presentations to schools, cavm groups and
neighborhood assocxat~ons Concentrate on Dnnkang Water Week dunng the
first week of May
[] Obtmn water-audxt~ng tralnang for meter shop and publac communlcataons
personnel from the Texas Water Development Board and Texas Natural
Resources Conservation Commassaon
c~ Meet wath 150 water customers w~th hagh balls to educate them on water
conservation pnnc~ples
TWO YEAR PLAN'
Perform an anternal water audit for F Y 1998/99
[] Enhance existing pubhc educatmn campaagn through medm advemsang
Tram an the use of leak detectaon eqmpment and adent~fy equapment for future
use
c~ Continue to work w~th 150 water customers w~th h~gh bills to educate them on
water conservation pnnc~ples
a Contmue part~c~patlon ~n Denton school presentations on water conservataon
THREE YEAR PLAN:
Perform an anternal water and~t for F Y 1999/00
Continue to work with 150 water customers wath hagh balls to educate them on
water conservation pnnmples
Continue to work with small businesses to do water conservation educauon
Contmue participation in DISD school presentations on water conservation
n Begin to work with other school and bus~ness functaons on the need to
conserve water
ta Begin to work wath area chumhes and small businesses to do water
conservataon education
Drought/C~nservaUon Plan 12/20/99
FOUR YEAR PLAN'
Perform an ~nternal water audit for F Y 2000/01
Train an ~ntern to help w~th res~denttal customer water audits (Thts
anticipates a need for this person to help with 100 addtttonal restdenttal
audtts).
Continue to develop an ~mproved mcent~ve program for customer purchases
of low-flow plumbing fixtures and apphances
Expand the residential audit program to work w~th 200 to 250 water customers
w~th h~gh b~lls to educate them on water conservation pnne~ples
Continue to work w~th small businesses to do water conservation education
[] Continue participation ~n DISD school presentations on water conservation
Continue presentations to other school and busmess functions on the need to
conserve water
ca Continue to work w~th area churches and small businesses to do water
conservation education
~ Begin an annual conference for small businesses to d~scuss water conservation
efforts
FIVE YEAR PLAN:
Perform an mternal water audit for F Y 2001/02
Continue to develop an ~mproved ~ncent~ve program for customer purchases
of low-flow plumbing fixtures and apphances
Continue to work w~th 200 to 250 water customers w:th h:gh b~lls to educate
them on water conservation pnnc~ples
[] Continue to work w~th small businesses to do water conservation education
[] Continue participation m DISD school presentations on water conservation
[] Continue presentations to other school and business functions on the need to
conserve water
ca Continue to work w~th area churches and small businesses to do water
conservation education
[] Hold annual conference for large bus~ness ~n the Denton area on ways to
conserve and reuse water at their location Encourage participation from the
TWDB and TNRCC
CONCLUSION:
Passage of Senate B~ll 1 mandating drought and conservation plans and a lack of s~gmficant
rmnfall during the past three summers has raised the need for water uttht~es to promote water
conservation Enactment of the five-year plan w~ll go a long way toward ach~ewng the 15%
reduction m water consumption projected for the C~ty of Denton by the Texas Natural Resource
and Conservation Commission over the next 50 years
Drought/Conservation Plan 12/20/99
APPENDIX A
UTILITY EVALUATION DATA
A Name of System City of Denton
B Populatxon of System 74,100
C Net rate of New Connection Addxt~ons per year
(New Connections less d~sconnects) 3 8% (Res) 6 7% (Comm) 4 5%(Gov )
D Water Use Information
(1) Flmshed Water Production for the prewous year (gal/yr ) 5,209,133,000
(2) Average Water Production for prewous two years (gal/yr ) 5,055,907,000
(3) Average Monthly Production for prewous two years (gal/yr ) 210,664,875
Estimated Monthly Water Sales by User Category (Totalgallonsfor latest typtcalyear)
MONTH COMMERCIAL/ GOVERNMENT RESIDENTIAL TOTAL
INDUSTRIAL
OCTOBER 97 225,237,208 26,893,880 181,106,534 433,237,622
NOVEMBER 97 188,898,731 6,165,720 127,482,063 322,546,514
DECEMBER 97 152,031,957 6,839,760 87,290,594 246,162,311
JANUARY 98 157,039,824 6,088,400 99,220,205 262,348,429
FEBRUARY 98 139,723,930 5,688,889 87,058,903 232,471,722
MARCH 98 149,534,400 7,294,740 89,575,283 246,404,423
APRIL 98 155,826,330 7,218,300 109,675,093 272,719,723
MAY 98 177,780,310 9,718,980 147,333,693 334,832,983
JUNE 98 199,666,810 15,569,730 193,341,080 408,577,620
JULY 98 254,082,090 26,487,690 297,934,358 578,504,138
AUGUST 98 297,513,500 31,396,710 333,167,863 662,078,073
SEPT 98 278,859,090 28,681,460 295,675,445 603,215,995
TOTALS 2,376,194,180 178,044,259 2,048,861,114 4,603,099,553
(4) Average Daffy Water use 14 272 (mgd) Peak daffy use was 26 4 MGD on 7-31-98
(5) Peak to Average use Ratio (average daffy summer use d~v~ded by annual average daffy
use) 1 5 (18,323,998 average daffy summer) / (12,611,232 average dally annual)
(6) Unaccounted for Water Loss (percentage of Water Productxon) 4 15% for prewous year
Drought~Conservat~on Plan 12/20/99
E Wastewater Information
(1) Average Daffy Volume 8,607,387 MGD
(2) Peak Daffy Wastewater 23 65 MGD
(3) Estimated percent ofwastewater flows to the treatment plant that originate from the
following categories (Information from the C~ty of Denton Annual Report)
Resldentml 30 0%
Government Faeflmes 2 5%
Commercial/Industrial 52 0%
Wholesale use 7 5%
Other 8 0%
Peak Dally Demgn Capacity of Water System 28 5 MGD
Major High-Volume Customers
Umvermty of North Texas
Texas Women's Umverslty
Denton Independent School Dastnet
C~ty of Denton
(4) Water or Wastewater Rate Structure Inverted block structure for res~denUal
F~xed volume rate for all other customers
(5) Average Annual Revenue from Water and Wastewater Rates (Last two Yrs)(Dollars)
Water $15,971,366
Wastewater $10,058,107
(6) Average Annual Revenue from Non-Rate Derived Sources (Last 2 Yrs)(Dollars)
Water $ 486,497
Wastewater $ 276,596
(7) Average Annual F~xed Costs of Operation (Last 2 Years) $10,697,520
(8) Average Annual Variable Costs of Operations (Last 2 Years) $ 4,675,965
Drought/C~nscrvatlon Plan 12/20/99
APPENDIX B
AUDIT PROCEDURES
DENTON WATER
SINGLE FAMILY WATER AUDIT PROGRAM
PROCEDURES
NOVEMBER 1999
Drought/O?nservat~on Plan 12/20/99
INTRODUCTION.
This manual outhnes the background and general procedures of the Residential Water Audit
Program Denton Water UtllltleS water auditors and other department personnel use this manual
so there Is a general understanding of the program
BACKGROUND:
The Single-Family Residential Water Audit Program introduces an education tool that will
educate the pubhc about water conservation The intent is to actively demonstrate how
customers can conserve water to lessen the impact of high water and sewer bills This will
involve auditing as well as retrofitting domest:c plumbing fixtures with water efficient hardware
In addition, measurement of water used on landscaped areas will help reveal annual water
requirements needed for lmgated areas Expansion to all customers with high water use patterns,
within the City, will occur as the program grows
PURPOSE:
The Residential Water Audit Program evaluates existing water use and actively demonstrates
water savings techniques in slngle-famdy homes Audits begin with an analysis of current
versus previous water bills Interior plumbing fixtures are also measured for efficiency so the
customer can make a determination about retrofitting those fixtures with water efficient
hardware, which includes showerheads, faucet aerators and toilet dams A comprehensive
outdoor water use analysis demonstrates existing and required outdoor water use on the
landscape Customers w~th automatic spnnkler systems can also take advantage of the irrigation
audit, whereby an evaluation of sprinkler precipitation rates determine required watenng
frequency and times for the clock-controller
DroughtJConservatlon Plan 12/20/99
DENTON WATER UTILITIES
WATER CONSERVATION AUDIT PROGRAM
For more ii, formation on water conservation call 349-7146
Audit Record For Name Ad&ess Phone No
Appointment Date Time Name of Auditor Account No
Day
Flow on the Meter Locatmn of house master shut-off Date of Tap
valve
Three different ways to conduct water audits include METER CHECK
Cl Standard Audit Upon arnval at the customer's home the water auditor should ask
n Irrigation Au&t the customer to turn off all water using fixtures m the home m order
ca Both to check the meter disk or dial for any movement If the meter
The "standard" au&t is a comprehensive indoor audit moves, a potential leak may exist This wdl serve as an indicator to
along with a brief audit and analysis of the landscape and look for leaks inside and outside the home "Yes or "No" on the
outdoor water use The "irrigation" audit is an tn depth form, indicates detection of a leak
analysis of the entire lrrlgaB, on system
APPOINTMENTS
Establish appointments by telephone and log rote a daily
calendar
The following reformation is written on the water audit
form so the water auditor has the following pertinent
reformation about the customer
Name of Customer
Customer's street ad&ess
Customer's telephone number
Appointment Day (Day of week)
Date of Audit
Tmae of Au&t
Name of Au&tor
Account Number
Date of Tap
Note whether the audit is a standard and/or u'ngation
water an&t Consumption hIstory provides an outdoor
water use analysis for the customer
Drought~ConservaUon Plan 12/20/99
Bathroom Showers~ Sink and Bathtub Faucets Sunple observation will
often identify leaks on the lavatory, bathtub faucets and showerheads
Toilet leak9
Sink faucet leak9
Tub faucet leak9 The major problem associated with leaks on these
Showerhead leak fixtures are worn washers and valve seats Refer to
The Retrofit brochure as a gmdelme for replacing
Water Use Profile these parts
Toilets
(LxWxDx 00433 Water Use Profile The idea is to give the customer an idea of
Existing flush vol bathroom water use Record all flow rates to the nearest 0 1 gallons
New flush volume Those fixtures addressed include
ca Toilets
Showers ca Showerheads
Existing flow rate rn Lavatory Faucets
New flow rate
Toilet Toilet flow rates are expressed m terms of gallons per
Sinks flush (gPO Use the following procedure to determine the toilet s
Existing flow rate flow
New flow rate I Usmg a tape measure or some other slrmlar measuring device,
measure the width, length, and depth of water in the toilet tank to the
aearest 0 l-tach
Bathroom Leak Detectmn All documentation should 2 Use the formula below to determine gpf Round
be noted with a "Y' or "N" on this part of the form off to the nearest 0 1 gpf and record on the form
"Y" meaning, Yes a leak exists or "N", meanmg No
leak exists The following fixtures should be examined ~ength x Width x Depth to water line x 0 00433=gpq
for leaks
ca Toilets 3 If the toilet xs more than 3 5 gpf, insert a toilet dam and ensure it
ca Sink Faucets is properly seated against the floor and walls of the tank
ca Bathtub Faucets 4 Flush the toilet to ensure the mamtenance of the water level
Cl Showerheads behind the toilet dam If not go back to step 3
5 Record the new and smaller flush volume to the nearest 0 1 gpf
Toilets .Stanst~cally, the toilet leaks more than any (NOTE Depending on the toilet tank, toilet dams save between 0 5
other plumbmg fixture m the home In order to detect - 1 0 gpf)
a leak, place a dye tablet in the toilet tank and allow it
to sit about 10 minutes If water in the bowl turns the Showerhead and Sink Faucet Use a 5-second measuring bag to
color, a leak exists and further investigation is requrred determine gallons per minute (gpm) for showerheads and faucets as
to identify the leak Probable causes of leaks could be shown m the procedure below
gl Water mnnmg into the over-flow tube I Place the bag so the bag catches the entire stream of water
ca Water seeping through the flapper valve before turning on the fixture
2 Turn on the water "full blast"
Troubleshooting 3 Measure for exactly 5 seconds
If water is !running into the over-flow tube, you 4 Record to the nearest 0 1 gpm
Can suggest somehow lowenng the float, 5 For showerheads If the flow rate exceeds 2 5 gpm, install a new
Thereby lowenng the water level below the showerhead
Over-flow tube If water is not running into the 6 For Faucets If the flow rate exceeds 2 0 gpm, install a new
Over-flow tube, the next alternative Is to replace faucet aerator
the flapper, especmlly if the customer hears the 7 Repeat steps I - 4 and record new flow rate All should be
toilet filling mternuttantly This is a simple below
and easy replacement and can be done for only The original flow rate
a few dollars
Drought/C?nservat~on Plan 12/20/99
K~tchen No I No 2
Leak '~
Present flow rates (full)'~
New flow rates (full)'~
D~shwasher presenf~
Garbage d~sposal')
Laundry
Faucet leak')
Washing machine present?
Indoor Recommendations
KITCHEN, LAUNDRY
Normally there ~s one latchen per household Kitchens In many homes the laundry area will have a washing
most commonly contain the followmg plumbmg Machme and slop-sink Check to make sure there are no leaks on
fixtures the faucet In some cases, install a low-flow aerator If a washmg
rn Faucet machine is present, note whether it has water sawng cycles If so,
C2 D~shwasher remtnd the customer to make use of them ~n the event full loads
~2 Garbage Dtsposal cannot to washed
Other ~tems to look for are bubblmg laundry hoses, particularly on
Leak Detection Sunple observat~nns will detect leaks the hot water stde If the hose ~s swelhng, encourage the homeowner
m the k~tehen faucet The major problem assomated to replace to prevent bursting so they can avmd paying for
w~th leaks is worn washers and valve seats Refer the unnecessary property damages and h~gh water consumptmn
customer to the Retxofit brochure as a gmdelme for
replacing these parts INDOOR RECOMMENDATIONS
Base suggested act~nns on leaking fixtures and other ~dentffied uses
Faucet Flow Rates that could potentially reduce water use ms,de the home
Use the procedure on page 4, for showerheads and
faucets, to measure the flow rate and determine the
need for a new low-flow aerator If the flow rate
exceeds 2 0 gpm and/or the faucet aerator ts m bad
condition replace with a new aerator then measure and
record the new flow rate
Dishwasher
Note whether a dishwasher exists and if ~t has water
sawng cycles Encourage the customer to use the
shorter cycles and wash full loads only
Garbage Disposal.
Note ff there is a garbage d~sposal Advise the
customer to use the garbage disposal only when
necessary to ehmmate the use of excess water
Drought/Conservation Plan 12/20/99
Outside Areas Outdoor Water Use Analysis
Hose spigot leak~
In-ground spnnlder system9 Lawn __fi2 x 18 gals/ft2= gals/yr
Is system on clock controller~ Plant Beds __fi2 x 5 gals/fi2= gals/yr
Imgate
1-Morning (Sam- 10 am)
2-Mid-day (10am - 5pm) Total fi(2) gals/yr (Est)
3-Evening (5pm - 9pm)
4-Night (9pm - 5 am) gal/yr
Currently trngate every how
many days (last yr )
*Recommend watertng times
OUTSIDE AREAS OUTDOOR WATER USE ANALYSIS
tn Note if there are hose spigots (Y or N) 1 Measure the lawn and plant bed areas by physically pacing off
~ Detemuneffthere is an m-groundsprmklersystem those areas (Refer to Appendix B_ for measuring and
and if clock-controlled If not clock-controlled, calculating areas )
leave blank 2 Multiply those areas by 18-gals/fi (2) for lawns and 5-gals/fi (2)
[] Note what tune of the day the customer waters by for plant beds to figure out water reqmrements for both
recording 1,2,3,4, and/or 5 3 Add up the square footage and estimated gals/yr to come up
r~ Note how many days the customer magates This with totals for both
field must be numeric 4 Calculate last year's water use (See Appendix -B_ for
calculating outdoor water use )
5 If last year's water use is greater than this year's water use,
encourage the homeowner to reduce outdoor water use
OUTDOOR RECOMMENDATIONS
Make recommendaiaons at the bottom of the form as shown on the
next page
Drought/Cgnservatlon Plan 12/20/99
Irrigation Schedule (Clock No __ .)
Zone Spnnklers Existing clock selling Recommended clock selling Comments & Suggestions
# Heads M~n Frequency Mln Cycles Frequency
Type
1 Every Days __times Every__Days
2 Every__Days __ttmes Every__Days
3 Every Days __t~mes Every__Days
4 Every.._ .Days __times Every_Days
5 Every Days __times Every_Days
6 Eve~.__Days _t~mes Eve~Days
7 Every Days _t~mes Every_Days
8 Every.._.~Days __t~mes Every__Days
9 Every~.~Days __times Every__Days
10 Every_._~Days __times Eye--Days
Il Every_ ~Days __times Eye--Days
12 Every Days _times Every_Days
13 Every Days _t~mes Every__Days
Thts po~on of the water audit ts for customers with 2 Note the following items, as shown on the form above on a zone
automatic spnnkler systems that are clock-controlled The by zone basis
goal of the n'ngatlon audit is to determine appropriate rnNumber°fsprmklerheads
watenng tunes and frequencies on a zone by zone basis tn Type of spnnkler heads The most common are pop-up rotor and
gear drive
The trngat~on audit includes four (4) components Cl Existing clock sellings which includes minutes per zone and every
1 Walk-through how many days
2 Precipitation Tests Th~s is the most critical part of the water audit since there ~s ~mmedmte
3 Calculations customer ~nvolvement and inefficiencies
4 Recommendation Watering Schedule
PRECIPITATION TESTS
WALK - THROUGH The precipitation teats give merit to the ungatmn auda and essentmlly
1 Have the owner activate each sprmlder zone for a few justify recommended watenng Prepare precipitation tests on at least
minutes to get an idea of the type of spnnkler heads & two (2) zones Potentml test zones mclude
existing inefficiencies System inefficiencies include gl One ~mpaet and one pop-up zone
such examples as tn One zone m front and one m back
C] One zone w~th brown spots (bad coverage) and one w~th
Cl Heads not popping up high enough good coverage
cn Bushes or other obstacles in the way of the
spray
tn Bad Coverage For the most part, it will be a judgement call and dependent on
Q Brown spots on the lawn customer preference
rn Low pressure
El Inappropnate sprmlder heads
DroughtYConservatmn Plan 12/20/99
DENTON WATER IRRIGATION MANAGEMENT SURVEY
WORKSHEET
DATE
Acct# Address
PRECIPITATION TEST PRECIPITATION TEST
Zone No Head Type Zone No __ Head Typ~
Based on 2 ,4pphcanons every 3'~
Based on 2 Apphcattons, Day
every 3'a Day Run tune = 5 Minutes
Run tune = 5 Minutes
Catch (0) (=) Catch (0) (=) PROCEDURE FOR IRRIGATION MANAGEMENT
Can Fact Volu Rec Can Factor Volume Rec SURVEY
or me Minute (MI) Mmute
(MI)
1 341 1 341 Use the following steps to determine the amount of tune
2 341 2 341 to acttvate each zone
3 341 3 341 1 Have the customer select and activate a zone and
4 341 4 341 place catch cans where they will accumulate water
5 341 5 341 Examples of areas to place catch cans include
6 341 6 341 ~ Double coverage
7 341 7 341 Cl Single coverage
8 341 8 341 Cl Middle ora zone
9 341 9 341 n Near proxunity of the spnnkler head
10 341 10 341 Cl Sprinklers outer reach
11 341 11 341 Cl Area between sprinkler head and its
furthest reach
12 341 12 341 2 The idea ts to obtain an average precipitation rate for
Avg 341 Avg 341 ' the entire zone Use no more than 10 catch cans for each
Zone
COMMENTS: 3 Once the catch cans are set up, mm on the zone for
exactly 5 minutes Relax and watt for it to end
4 Turn off the zone once 5-minutes has expired
Measure and log the volume to the nearest 5 milliliters for
each catch can
5 Repeat steps 1-4 for the next zone
CALCULATIONS
Refer to worksheet on left in Appendix B to calculate the
recommended watering tunes for each zone
1 Add up the total volume and divide by the number of
catch cans to get an average precipitation rate in
rmlhhters
2 Dlwde the factor, 341, by the average volume to
figure recommended minutes
3 Repeat steps 1 & 2 for the next test zone
Calculated mmutes are based on I per week of
supplemental watering and two short-repeat cycles every
third day
Drought/Conservation Plan 12/20/99
Irrigation Schedule (Clock No __)
Existing clock setting Recommended clock setting Comments & Suggestions
Mm Frequency Mln Cycles Frequency
Eve~__..Days Eye--Days
Eve~_.~Days Eve~Days
Eve~_._Days Eye--Days
Eye--Days Every_Days
Every__Days Every__Days
Every_Days
Every_Days
Eye--Days
Eye--Days
Eye--Days
Eye--Days Eye--Days
Every__Days Eye--Days
Outdoor Recommendations
RECOMMENDED WATERING SCHI~DULE Review Water
The precipitation test along with exercising good Identify and write down all appropriate information, data and
judgement become the basis for recomraendmg pertinent recommendations so the customer knows what further action
appropriate watering t~mes and frequency Give to take Go over the form with the customer to inform them of all
consideration to elements as recorded data
rn Shade Review Packet
rn Sun Describe brochures and mformat~on in the packet Point out and
[] Zones with a combmatmn of spnnkler head types review, m depth, brochures of particular interest to the customer
[]
[]
Document notes and comments specific to each zone
Drought/Conservation Plan 12/20/99
DENTON WATER WE DID IT CARD
WE DID IT CARD
The We Did It card is a self-addressed stamped card to be given to the
Account Nur~ber customer at the conclusion of the water audit The card seeks
Date of Audit Authtor mformatmn about the customer with regards to
· Account number and address
Customer Name (Please Print) · Installation of water efficient fixtures and devices
Street Address (Please Pnnt) · Automatic sprinkler system
· Demographics
Installed (how many) · Evaluatmn of our service
__Showerheads Tinier Dams Faucet Aerators · Comments and Suggestaons
Number of leaks repau:ed
Faucets
Outside
The auditor should fill out the top portion of the We Did It card
Spigots
before leaving and Nghly encourage the customer to fill out and
~Regardmgclock control°Ur automattCto shorterSprtnklerwatermgSyStem'ttmesWe changed return the remainder of the form as soon as possible
~1 Clock control to water every 3rd day or less
rn To watering at mght
rn N/A, we drag the hose or have a manual system
In our household, there are (mthcate number)
persons age 10 or under persons 45 - 65
persons 11 - 20 persons over 65
persons 21 - 45
How would you rate our Excel Good Avg Poor
(See Below)
Phone representative
F~eld representative
Overall service
Comments and Suggestions
Drought?Cgnservation Plan 12/20/99
WHAT TO EXPECT AT THE AUDIT
The Resldant~al Water Audit Program is umque because it ~s the most elaborate service Denton Water Utilities will
perform for a customer m a single fanuly home This program ~s effective because gains are made m water savings
and customer confidence
MEETING THE CUSTOMER
The auditors should always conduct themselves m a professional manner throughout the water audit The following
checklist offers some helpful hints
· Identify yourself as a water auditor from the Denton Water Utilities
· Encourage the customer to follow along during the water audit If the customer is preoccupxed with other
mat~ers, always reform them of your whereabouts throughout the water audit This gives the customer a sense
of confidance m the program
· Remain focused on the water audit While it can be tempting to browse and look at the customer's belongings,
especially m an elegant home, it may give the u'npression of "casing the 3omt"
NO SHOWS
No shows make up no more than 10% of scheduled audits If the customer does not show up for a scheduled
appointment within 10 minutes go on to the next appolntmcnt or daily business Contact the customer later for a
new appommaent
Drough~Conservat~on Plan 12/20/99
DENTON WATER UTILITIES
RESIDENTIAL WATER AUDIT PROGRAM
For more mformat~on on water conservatton call 349-7146 Standard Imgatton
Audit Record for Name I Address t Phone No
Appointment Day tDate I T,rre I Aug,tot I ^ccountNo
Flow on meter~' Location of house shut off valve I Date of Tap
I
' Bathroom No 1 No 2 No 3 No 4 K~tchen No I No 2
Totlet Leak9 (Dye Tab) Leak9
Sink faucet leak* Present flow rate (full)*
Tub faucet leako New flow rate (full)*
Garbage d~sposal present~
Water Use Profile
Toilets (LxWxDx 00433) Laundi'y
Ex~stmg flush volume Faucet Leaky
(at high water mark) Washing machine present~
New flush volume
Showers No 1 No 2 No 3 , No 4 Indoor recommendatmns
Ex,sting flow rate (full)?
New flow rate (full)?
Sink Faucet
Ex~stmg flow rate (full)*
New flow rate (full)*
Outdoor Areas Outdoor water Use Analysis
Hose sptgot leak~
In ground sprinkler system* Lawn ft(2)x 18 gals/ft(2) = Gal/yr
Is system on ~ clock controller'~
Currently Irrigate Plant bedso ft(2)x 5 gals/fl(2) = Gal/yr
1 Morning (Sam 10am) 2 Mid day (10am 5pm) Total .~t (2) Gal/yr (est)
3 Evening(Spm9pm) 4-Night(9pm5am)
Number of day's customer currently irrigates* Gal/yr
Recommended watenng Time (last year)
Irrigation Schedule (Clock No ~
Zone Spnnklers Existing Clock Setting Recommended Clock Setting Comments & Suggestions
#Hca Type Min Frequency Mm Cycles Frequency
ds
I Eve~___Days __Times Every__Days
1 Eve~___Days __Trines Every__Days
3 Evew...._Days ~Tlmes Every__Days
4 Eve~___Days _T~mes Eve~___Day$
5 Every_._.Days _Times Evew~Days
7 Eve~._._Days _Ttmes Every__Days
8 Every__Days _Times Eve~.__.Days
9 Evew__..Daya __Times Eye--Days
Outdoor re¢oramandat~ons
DroughtJCqnservauon Plan l 2/20/99
DENTON WATER IRRIGATION MANAGEMENT SURVEY WORKSHEET
DATE
Acer # Address
PRECIPITATION TEST PRECIPITATION TEST
Zone No __ Head Type ' Zone No __ Head Type
Based on 2 Apphcattons every 3'~ Day
Based on 2 ~4pphcattons, every 3~ Day
Run Time = 5 Minutes
Run Time -- 5 Minutes
Catch Factor + Catch Can Factor + =
Can 341 Volume Recovery 341 Volurae Recovery
(ml) Minutes (mi) Minutes
1 341 1 341
2 341 2 341
3 341 3 341
4 341 4 341
5 341 5 341
6 341 6 341
7 341 7 341
8 341 8 341
9 341 9 341
10 341 10 341
Averse Average
COiMMENTS'
Drought/Conservation Plan 12/20/99
CHAPTER 3
DROUGHT CONTINGENCY PLAN
3 0 Declaration of Pohcy, Purpose, and Intent.
Drought and a number of other uncontrollable circumstances can d~srupt the normal availability
of the City's water supply Even through the City may have an adequate water supply, the
supply could become contaminated, or a d~saster could destroy the utility infrastructure needed to
transport, treat and distribute water to customers Although water emergencies may not be the
result of a drought eondmon, for the purposes of this plan they are referred to as a drought
contingency or water emergency condition
Th~s Drought Contingency Plan describes the conditions that require short-term water demand
management in the C~ty of Denton and estabhshes pohcles and procedures that offer strategies
for a timely and effective water management response Such a response is needed when water
use in any area approaches the system's supply, treatment, or delivery capacity Examples
include drought conditions, unusually high water demands, unforeseen eqmpment/system failure,
or contamination of a water supply source
In order to conserve the available water supply and protect the integrity of water supply facilities,
with regard for domestic water use, sanitation, and fire protection, and protect and preserve
public health, welfare, safety and mtmm~ze the adverse impacts of water supply shortage or other
water supply emergency conditions, the City of Denton hereby adopts the following regulations
and restrictions on dehvery and consumption of water
Water uses regulated or prohibited under this Drought Contingency Plan are considered non-
essential and continuation of such uses during t~mes of water shortage or other emergency water
supply cond~ttons constitute a waste of water, which subjects the offender(s) to penalties as
defined tn th~s Plan
3 1 Public Involvement:
The purpose of th~s Plan is to estabhsh a policy m case of shortages or dehvery hmltatlons in the
City's water supply, or tn the case of equtpment malfunctions or similar emergencies The
Drought Contmgency Plan ns adopted and incorporated as if fully set forth and enforceable as a
part of this Plan As recommended by the Texas Water Development Board (TWDB) and the
Texas Natural Resource Conservation Commission (TNRCC) the plan consists of escalating
phases of water use restnctaons based on appropriate tnggenng condmons developed by Denton
Mumc~pal Utflmes The plan prowdes procedures for voluntary and mandatory actions placed
into effect to temporarily reduce the demand placed upon the C~ty's water supply system dunng
a water shortage A copy of the plan hereby adopted shall be on file in the office of the City
Secretary
Drought/Conservation Plan 12/20/99
3 2 Pubhc Education
Successful ~mplementatlon of the Drought Contingency Plan depends on effectave
commtmlcat~on wath the pubhc Denton Water Utflttaes (DWLr) must exchange adeas wtth the
pubhc to understand its needs and determtne what water uses are most essentaal The pubhc
must beheve that the measures adopted are credable A pubhc awareness and educatmn
campaign wtll be successful tf tt conveys that
· The water management condition as real
· Reductaons an water demand are necessary
· The adopted measures reahstieally correspond to the seventy of the satuat~on
· All Customers share the mconvemence dunng water shortages
· The Ctty of Denton ts effecttvely managing the existing water supply
To accomplish these SlX objecttves, the C~ty wall take the followtng steps during drought or water
emergency condmons
· Alert the public and keep the pubhc regularly tnformed through local medaa (Media
contacts are hsted tn Appendtx A)
· Imt~ate pubhc dtscusstons when appropriate
· Promote pubhe understanding of the Drought Contangency Plan and convey restncttons
reqmred should sttuattons worsen
· Educate the public about ways to use water more effimently
· Gather pubhc support for the plan's acttons
· Haghhght the leadership role of the caty government to save water
The campaign will work to gather support from various forms of news medm to successfully
keep the public informed Once ~mtlated, and especmlly dunng stages 3 and 4, the Caty and the
news media will provade regular alerts to successfully tmplement pubhc awareness and educatton
through the followmg optaons
News Media: · Radio and televtslon public service announcements
· Newspaper and magaztne announcements
· Interviews on radao and televtslon programs
· Other radio and televtslon pieces
· Newspaper and magazme articles
· Press releases
· Prod or donated advemsang
Commumcat~ons.
· Activated hot llne
· CommumcaUon to media web sttes or the current stage and restrictions that apply
· Telephone notifications to large water use customers when apphcable
· Water bill inserts or messages
Drought/Conservation Plan 12/20/99
· D~stnbutlon of fact sheets, brochures, and pamphlets
· Mall red post cards to customers beglnmng in stage two (2) conveying internal water
restrictions that apply dunng this stage as well as a reminder to stay tuned to the media
for mandatory restrictions dunng stages three (3) and four (4)
· Posting of s~gns and notices (e g, city and county buildings, post offices)
· Billboards
· Training Denton Water Utlhtles (DWU) customer service representatives
· Education and outreach from DWU employees
· Post current Drought Contingency stage and restrictions that apply to the City's web site
CommuniO~ Involvement: · Public meetings and heanngs
· Pubhc educatmn seminars
· City employee trmmng
· School programs
· Organized contests (e g, poster or T-shirt design, showing new ideas to save water)
· Commumty outreach programs
· Education and outreach from community volunteers
· Formation of cmzens' committees or other pubhc forums
Wholesale Customer Education.
Denton Water Utilities will penodmally provide wholesale water customers with information
about the Drought Contingency Plan including conditions that initiate each stage and the drought
response measures to be implemented The City will also have annual meetings to disseminate
lnformatmn to all customers
3.3 Coordination with Regional Water Planning Groups.
The service area of the City of Denton Water Utilities is located w~th~n Region C Regional Water
Planmng Group and the City has provided a copy of this Plan to Region C Regional Water
Planmng Group
3 4 Procedure Authorization:
The purpose of ttus ordinance is to estabhsh the City of Denton's policy m case of shortages or
delivery hnutatmns m the C~ty's water supply, or in the ease of equipment malfunctions or
s~mflar emergencies The Drought Contingency Plan is adopted and shall be incorporated as if
fully set forth and enforceable as a part of this ordinance As recommended by the Texas Water
Development Board (TWDB) and the Texas Natural Resource Conservatmn Commission
(TNRCC) the plan shall consist of escalating phases of water use restrictions based on
appropriate tnggenng cond~tmns developed by Denton Municipal Utilities The plan shall
promde procedures for voltmtary and mandatory actions placed into effect to temporarily reduce
the demand placed upon the City's water supply system dunng a water shortage A copy of the
plan hereby adopted shall be on file m the office of the City Secretary
DroughffConservanon Plan 12/20/99
3 5 Definitions:
The following words and phrases, when used m this ordinance, shall have the meanings
respectively ascribed to them
Person. Any md~wdual, partnerstup, co-partnersh~p, firm, company, corporation association,
joint stock company, trust, estate, governmental entity, any other legal entity, their legal
representative or agents
Plan The Drought Contingency and/or Water Emergency Plan
TNRCC The Texas Natural Resource Conservation Commission
Trigger Condttton. Conchtlons establishing stages for implementation of the plan It includes,
but is not hmlted to the following
· General or geograplucal emergency
· Water system faflures/emergane~es (l e, pressure zone deficiencies, chemical spills,
broken water mmns, power outages, electrical failure, failure of storage tanks or other
eqmpmant, treatment plant breakdown, and water contam~natmn)
Mechamcal fatlure of water pumping eqmpment at the Lake Lew~swlle pump statmn or
the water treatment plant
· Notification by Dallas Water Utilities of a slgmficant decrease in reservoir levels and/or
dehvery capabilities resultmg m an inability, presently or in the immediate future, to
supply adequate surface water for treatment and d~stnbutlon to meet projected needs
· An ~nabfl~ty to recover approximately nmety (90) percent in all storage facilities within a
spemfied t~me
TWDB. The Texas Water Development Board
UTRWD. The Upper Tnmty Regional Water D~stnct
User Any person or other utfltty system connected to the City's water supply, including owners
and/or occupants of such premises
Water. Water taken from any City of Denton pubhc water supply or dlstnbuUon system
Water Utilities. Combined water and wastewater production, treatment, transnnssmn,
dlstnbutton, and collection system
Commercial and institutional water use Water use, which ~s necessary to the operations of
commercml and non-profit establishments and governmental entlt~es
Domestw water use. Water used for personal, household or samtary purposes such as dnnking,
bathing, heating, cooking, sanitation, or for cleaning a residence, bus~ness, or industry
Industrtal water use. The use of water ~n processes designed to convert materials of lower
value into forms having greater usability and value
Drought/Consercatlon Plan 12/20/99
Landscape trrtgatton Use Water used for the ~rngatlon and maintenance, of landscaped areas,
whether pubhcly or pnvately owned, ~ncludlng residential and commercial lawns, gardens, golf
courses, parks, and nghts-of-way and medians
Non-essential water use. Water uses that are not essential nor reqmred for the protection of
pubhc, health, safety, and welfare, including
· Imgat~on of landscape areas, including parks athletic fields, and golf courses, except
other~vlse provided under this Plan
· Use of water to wash any motorized vehicle, motorbike, boat, trailer, or airplane
· Use of water to wash down any s~dewalks, walkways, driveways, parking lots, tennis
courts, or other hard-surfaced areas
· Use of water to wash down buddings or structures for purposes other than lmmedmte fire
protection or watenng for foundations
· Flushing gutters or permitting water to run or accumulate in any gutter or street
· Use of water to fill, refills, or add to any indoor or outdoor swimming pools or jacuzzi-
type pools
· Use of water m a fountain or pond for aesthetic or scenic purposes except where
necessary to support aquatic hfe
· Fmlure to repanr a controllable leak(s) w~thm a reasonable period after having been given
not~ce directing the repair of such leak(s), and use of water from hydrants for the purpose
of construction other than fire fightm§
Retad Customers Non-wholesale customers
3.6 Plan Applicability:
Th~s Plan apphes to all users, premises, retad and wholesale customers receiving water from the
C~ty of Denton's water system Th~s plan also insures that the City of Denton water utilities will
mamtmn an adequate water supply for essenttal pubhe needs
3.7 Triggering Criterm for Initiation and Termination of Drought Response Stages.
Momtor all relevant components of the C~ty of Denton water system to ensure that actions taken
are based on current and rehable ~nformat~on Denton Water Utd~tles (DWU) w~ll momtor the
system, at a muumum, on a weekly bas~s until such point when projections based on past use
md~cate a trigger could be reached within two weeks At this time, dady momtonng and
reporting to the Assistant Director of Water Utlht~es will occur
lntttatton: The ACM/Utdit~es adwses the City Manager when conditions exist to lmtlate a
Plan stage The C~ty Manager may then order the lnmat~on of the appropnate stage of the Plan
To be effective, pubhc notification must come before actual mltiat~on
Meeting or exceeding one or mor~ trigger conditions is sufficient cause to lmtlate a Drought
Contingency Plan stage Factors influencing th~s decision include, but are not be limited to, the
time of year, weather conditions, anticipation of replenished water supphes, or anticipation that
facdmes w~ll come on-hne to serve capacity
Drought/Conservation Plan 12/20/99
Duratton, Changes, andExtenslons' The order can be made effective for up to, but not more
than, 60 days from the date of commumcatmg a g~ven stage of the plan that requtres curtailment
of water use by the pubhe 0 e stages 2, 3 or 4) Upon recommendation of the ACM/Utfltt~es, the
C~ty Manager may upgrade or downgrade a stage when the conditions triggering that stage
occur To be effective, m~t~ate the order by pubhc notification Upon recommendation of the
ACM/Utflltles and C~ty Manager, the C~ty Council may extend the duration of an order for
additional t~me periods, not to exceed 120 days each
Termtnatton The ACM/UtIhtIes will adwse the City Manager when conditions ex~st to
terminate a stage of the Plan The C~ty Manager may then order the terminatton of the
approprtate stage of the Plan
Termination of any stage will occur If the corresponding drought contingency condition has
subsided or been ehmmated and ~f the corresponding trigger condition ~s no longer needed and
would be unlikely to recur upon termination
Pubhc Notiflcatton: The following procedures are required to m~t~ate or cancel each stage of
the Drought Contingency Plan
· Notification by pubhc announcement via electromc med~a
· Notification pubhshed ~n newspapers of general c~rculat~on to the city w~thIn 24 hours
after the pubhc announcement
· The order becomes effective ~mmedlately upon pubhcation
Wholesale Customer Nottficatton' The C~ty of Denton will provide not,ce, by telephone and
by certified marl, to all affected wholesale customers when any stage of the Drought
Contingency Plan has been lmtlated or terminated If the C~ty ~mplements pro rata water
allocations, not,ce will be made by telephone and certified mail to all wholesale customers
reforming them of their monthly water usage allocations
TNRCCNottficatton. The City of Denton will notify the executive d~rector of the Texas
Natural Resource Conservation Commission (TNRCC) w~thln five bus~ness days of the
~mplementat~on of any mandatory prowsions of the Drought Contingency Plan (stages 2, 3, or 4)
Such mandatory provisions include ~mplementat~on of pro rata water allocations to wholesale
customers
3.8 Four Stages of the Drought Contingency Plan: Proactive management ~s the best
way to lessen the potential impact of a drought contingency situation on the citizens of Denton
and ~ts wholesale customers The City of Denton has established four successive stages to
tmplement progressively stnngent management measures Meeting or exceeding the water-
reduction goals m the early stages reduces or chromates the need to progress to later stages The
entire pubh¢ benefits ff the City takes responsible action in the early stages of a drought
contingency s~tuatlon The C~ty uses three d~stlnct types of water shortage s~tuat~ons to establish
the trigger conditions listed below
Drought/Conservation Plan 12/20/99
Trigger condtttons: Th~ trigger cond~tions for each of the three types of water management
conditions and each of the four water management plan stages are provided m the Table 3 1
Table 3 1 shows the rationale for each trigger condition
· For a Type A s~tuat~on, preservation of the total water supply will be critical and
corresponding water management measures should stress overall reductions in water use
An extended drought causes this condtt~on The best opportumty to respond to a drought
~s early m the drought cycle Drought Contingency measures should stress overall
reductions m water demand 0 e, average-day water demand)
· For a Type B situation, ~n which the water demand approaches the dehvery capacity of
the system, the peak water demand will be critical, and corresponding drought
contingency measures should stress water-use reductions or sh~fts to off-peak hours In
this situation, the ultimate goal of Stages 1, 2, and 3 will be to avmd tnggenng the next
stage A Stage 4 trigger requires ~mmedmte and severe water demand reductions
Eqmpment or system failures that result from ~ncreased stresses to the transmission,
treatment, or d~stnbut~on systems can worsen a Type B situation
An increase in water demand causes th~s condition In the short term, th~s typically occurs
dunng the summer months when ~mgation requires more water In the long term, it
could occur ff treatment plant or d~stnbut~on system expansions do not keep pace w~th the
growth m consumer demand Drought contingency measures should stress reductions ~n
peak water demand or redistribution of the demand to off-peak hours
· For a J)2pe C s~tuat~on where deficiencies hrmt the supply capacity, both water-use
reductions and sh~fts to off-peak hours may be necessary Although the area tnvolved
may be locahzed, ~mmed~ate action requmng water demand reduction ~s necessary
Depending upon the seventy of the tnggenng condtt~ons, ~t ~s feastble that the plan could
proceed ~mmedlately to ~mplementat~on of stage 3 or stage 4 A break m a large
transmission mmn, mechanical failure to one or more large pumps, or production plant
breakdown eanses th~s condition Contamination of water supphes or other unforeseen
occurrences may also mst~gate th~s condition They may arise w~th httle warning and
require ~mmedlate and/or aggressive actions Drought contingency measures should
stress reductions in peak water demand or redtstnbutton of the demand to off-peak hours
Drought/Conservataon Plan 12/20/99
Type of Water Stage 1 Stage 2 Stage 3 Stage 4
Management Water Awareness Water Watch Water Warning Water Emergency
Condition
Type A Total raw water Total raw water Total raw water Total raw water
Water Supplies supply tn Denton supply m Denton supply m Denton supply tn connected
Are Low and Dallas and Dallas and Dallas lakes has dropped
connected lakes has connected lakes connected lakes below 30% of the
dropped below 65% has dropped has dropped below total conservation
of the total below 55% of the 45% of the total storage
conservation storage total conservation conservation
storage storage
Type B Water Water demand has Water demand has Water demand has Water demand has
Demand reached or exceeded reached or reached or reached or exceeded
Approaches 90% of dehvery exceeded 90% of exceeded 95% of 98% of dehvery
System capacity for 3 delivery capacity dehvery capacity capacity for 1
Capacity consecutive days for 5 consecutive for 2 consecutive consecutive day
days days
Type C Short Water demand Water demand Water demand Water demand
-Term approaches a equals a reduced exceeds a reduced seriously exceeds a
Deficiencies reduced delivery delivery capacity delivery capacity reduced delivery
Limit Supply capacity for all or for all or part of for all or part of capacity for all or
Capability part of the system, the system, as the system, as part of the system, as
as determined by determined by determined by City determined by C~ty of
City of Denton City of Denton of Denton Water Denton Water
Water Utilities Water Utllmes Uttlmes Utthties
Table 3 1 Summary of Caty of Denton Water Utllltias Trigger Conditions
3.9 Rationale for Trigger Conditions:
· Type A, Water suppiles are low Since Denton obtains water from two supply
reservoirs shared with the City of Dallas and Dallas Water Utihtles has the ability to
balance water supplies between reservoirs, trigger conditions for low water supplies are
based on the water supply available in the combined lake system shared by both crees
Modehng of the reservoir system shows how supphes dtm~msh dunng a drought equal to
the drought of record This mfonnatmn was used to select the trigger levels for
~mplemantmg measures that correspond to years two, three, four, and five of an extended
drought It is anticipated that the C~ty &Denton will lmtmte Type A Water Management
Plan stages consistent w~th the actions by the C~ty of Dallas for this shared multiple
reservoir system
· Type B, Water demand approaches system capacity Base tagger conditions on the
available delivery capacity relative to water demand In most cases, the hm~ting
eonstramt will be the treated water d~strtbutlon system To set the tagger conditions, the
City examined water demand and the system's delivery capacity The selected tagger
levels provide sufficient time delay between each stage and txme to zmplement measures
that correspond with the seventy of the capacity shortfall
DroughtYConservat~on Plan 12/20/99
· Type C, Short-term deficiencies hmlt supply capabflaty The trigger conditions
for short-term deficiencies hmmng water supply capablhty are based upon how much
water supply or dehvery capacity remains available relative to water demand for all or
part of the system Trigger conditions, which will be determmed when the deficiency
occurs, will be based on the area impacted, emstmg conditions, and options available
within the Denton Water Utility System at that t~me
3 10 Water Management Measures:
Section 3 7 outhned the drought contingency stages and the momtonng for tmttatlon and
termlnatton This section outhnes the responses at each stage Because the most effective
response to a given drought management condmon may vary on the type and factors umque to
the s~tuat~on, the City of Denton Water Utflmes has prepared menus of posstble acttons The
ACM/Utflmes determines appropriate actions before tmttat~on or at any time dunng a drought
contingency stage
Each stage is listed below, followed by a brief description of the s~tuat~on and the type of actions
that may be required
Stage 1, Water Awareness,,lctions Available: Apphed locally or to all customers,
as necessary
A potentmlly serious drought contingency condition extsts for all or part of the system
Imt~ate a pubh¢ awareness campmgn to reform the pubhc that the City ~s concerned about water
uses and that staff xs watching the water sources and evaluating condxhons on a dally basis
Encourage pubhc and internal users to voluntarily reduce water consumption Encourage city
government to take the lead by reducing water use
Mandatory Restrictions
a) Internal (t e Ctty of Denton Muntctpal uses only)
· No tnternal mandatory restrictions required
b) Retatl Customers
· No mandatory restrictions reqmred
c) Wholesale Customers
· No wholesale mandatory restrictions reqmred
Voluntary Requests
a) Internal (t e Ctty of Denton Mumctpal uses only)
· Staff will begin rewew of the problems ~nmatmg Stage 1 achons and will ~dentlfy
possible solutions to address the water shortage
· Seek voluntary reductions from mterrupt~ble customers per rate ordinance or contract
terms
Drought/Conservation Plan 12/20/99
· Request leak detection and repairs within the distribution system be intensified
· Encourage reductions in landscape watenng for parks and golf courses
· Flush only mains that are essential for water quality maintenance and new
construction
b) Retad Customers
· Encourage reductmns m water usage by avoiding excessive run-off from landscaped
areas, the hosing offofpaved areas, the frequency of draining and filling of
swimming pools, hot tubs and spas and other recreational water uses
· Encourage efficient use of water for all essential uses
c) Wholesale Customers
· Wholesale customers asked to comply with same policy as Denton Water Utilities
Notffieatlons:
a) Internal 0 e City of Denton Municipal uses only)
· Notify major City departments, by telephone and follow-up memo, of Water Watch
Stage gl and request voluntary water use reduction Stress voluntary elimination of
non-essential uses
b) External Customers
· Issue press release, radio and video pubhc service announcement to area media
describing Water Watch Stage #1 and the voluntary restrictions that apply
· Distribute water conservation materials to Denton Independent School District, UNT,
TWU and community groups ff appropriate
· Post Water Watch notmes at public buildings including city buildings, county
buildings and the federal post office
· Water customers requested to practice water conservation and mlmmlze or
discontinue water use for nonessential servmes
· Encourage reduction of water use through the publication of the voluntary landscape
watenng schedule and request watenng only dunng off-peak hours
· Initiate pubhc education campmgn teaching and encouraging reduced water use
pracuces
c) Wholesale Customers
· Advise wholesale customers by telephone and follow-up memo, of Water Watch
Stage #1 and request voluntary water use reductmn consistent with actions taken by
the City of Denton
Penalties:
No penalties enforced at th~s time
Drought/Conservation Plan 12/20/99
Stage 2~, Water Watch Actions Available Applied locally or to all customers, as
necessary with a desired 10% to 20% reduction
The situation has worsened and calls for an internal restriction on outdoor water use The
public ~s encouraged to conserve water on a voluntary basis and use ALL water effimently
Wholesalers asked to modify restrictions to meet City of Denton criteria
Mandatory Restrictions:
a Internal (t e City of Denton Municipal uses only)
· Staff continues to review the problems, which initiated the Stage 2 actions Identifies
and implements possible solutions to address the water shortage
· Department staffs implement a self audit and limit computerized water usage of city
owned golf course greens, tees, fairways, sports facilities and recreation areas byl0%
to 20% on the posted five-day watering schedule Watenng with a hand-held hose, or
bucket can be done anytime
· Washing of any city vehicle, bike, or trailer, limited to the 5-day watenng schedule
· Prohibit excessive water mn-off from any landscaped area onto streets, alleys, or
parkang lots Run-offls excessive when it goes ten (10) feet beyond the property line
· Prohxb~t hosing off paved areas, bmldmgs, w~ndows, or other surfaces
· Use of water from fire hydrants hmlted to fire fighting, essential d~stnbut~on system
maintenance and related act~Vitles
· Intensify leak detection and repmr act~wt~es on water pipes and mmns
· Prohibit the operation of aesthetm ornamental fountmns.
· Restrict the flushing of fire hydrants, blow offs and service connectmns for new mmn
construction by specml permit only
· Probablt use of water to fill, refill, or add to any indoor or outdoor swimm~ng, wading,
or jacuzzi type pools except on the 5-day schedule Public pools are exempt from
these restnctlons
b Retad Customers
· No mandatory retail customer restrictions apply at th~s t~me
c Wholesale Customers
· No wholesale customer mandatory restrictions apply at th~s time
Voluntary Requests
a Internal (i e City of Denton Municipal uses only) · Mandatory restrictions apply
b Retad Customers
· Request that all automatic landscape watenng be hmited to the five-day schedule as
posted Watenng w~th a hand-held hose, or bucket can be done anytime
· Request that waslung of any motor vehicle, b~ke, trailer, boat or mrplane be hm~ted to
the 5-day watenng schedule
Drought/Conservation Plan 12/20/99
· Request that ~mgataon of golf course greens, tees, and fairways be hmlted to the five-
day schedule
· Request that use of water to fill, refill, or add to any andoor or outdoor swammmg,
wading, or jacuzzi pools be hmated to the 5-day schedule
· Request that hosing off paved areas, bml&ngs, windows, or other surfaces as well as
operation of aesthetic ornamental fountmns be hm~ted to the 5-day schedule
· Request that recreataonal water use including use of faucets, hoses or hydrants, be
hm~ted to the 5-day schedule
· Request that restaurants only serve water to customers that request water rather than
providing ~t to all customers independent of need or desire
· Encourage efficient use of water for all essenUal uses
c) Wholesale Customers
· Wholesale water systems asked to abide by C~ty of Denton policy for both antemal
operations and all retml customers ReducUon ~n rate of flow controller settings by
10% -20% are possable
· Seek voluntary reduetaons from anterruptlble customers per rate or&nanee or contract
terms
Notfficatlons'
a) Internal (t e Caty of Denton Muntcapal uses only)
· By telephone and attached follow-up memo, notify all major Caty department water
users of Water Watch Stage #2 and the water use restnctaons under thru stage
Instruct them to amplement restnctao, ns on non-essential uses Use c~ty department
contacts an Appen&x A
· Coordinate &stnbut~on of water emergency plan details, posters, and handouts to
customer service representatives, utflaty daspatch personnel and Denton pubhc access
buildings
b) Retad Customers
· TNRCC notified of stage 2 restnctmns
· Issue press release, radio and vadeo pubhc service announcement to area medaa
describing Water Watch Stage #2 and the water use restncttons under thru stage Keep
media updated on the water sa~ataon Use medaa contacts hsted In Appen&x A
· By telephone and follow-up letter, notify major area water users of Water Watch
Stage #2 and the restrictions that apply Use plant manager contacts hsted an
Appendix A
· Accelerate pubhe educataon campmgn to promote and encourage efficient water use
· If apphcable, the water utility staff nottfies the U S Corp of Engineers by telephone
and attached letter of the Water Watch Stage g2 conservation measures
c) Wholesale Customers
· Advme wholesale customers by telephone and attached letter of the acttons taken by
the C~ty of Denton m response to Water Watch Stage #2 and reqmre the
Drought/ConservaUon Plan 12/20/99
~mplementatton of hke procedures among thetr customers Wholesale customer Clttes
shall e~ther ~mpose water use restrictions eqmvalent to those ~mposed on Denton's
retml customers OR where apphcable, Denton may reduce rate-of-flow controller
settings by 10% -20% Use wholesale customer contacts m Appendix A
Penalties:
· No penalties enforced at th~s time
Internal (C~ty of Denton) landscape and vehicle washing act~vlt~es begmmng ~n Stage 2 shall be
hmlted to once every five (5) days based on the last d~g~t of the address per the schedule
below
Last Digit of Address Allowed Water Dates
0 or 5 5~, 10TM, 15m, 2ff~, 25m, 30~
I or 6 1~, 6~, 11~, 16*n, 21~, 26~
2 or 7 2~, 7m, 12~, 17~", 22n°, 27TM
3 or 8 3~, 8~, 13~, 18m, 23r~, 28th
4 or 9 4m, 9m, 14m, 19[~, 24m, 29m
Table 3.2 Stages 2 and 3 five-day Watering Schedule
Drought/Conservation Plan 12/20/99
DROUGHT PLAN NOTIFICATION LIST
Notification of the Public: Utility Communication Coordinator (ext 8449) implements
public mfonnatlon efforts to advise citizens of the Emergency Water Plan
A. Issue press release, video public service announcement, and web site release to area media
describing Water Watch Stages and the restrictions under each stage Keeps media updated
on the water situations Media contacts include
Denton Record Chromele City Editor 381-9575 / Fax 381-9601
Dallas Momlng News (214) 977-8456 / Fax (214) 977-8319
KNTU Radio (940) 565-2881
KRLD Radio (817) 461-9912 / Fax (214) 445-6372
WBAP Radio (817) 429-6397 / Fax (214) 695-0032
KLIF Radio (972) 263-1230 / Fax (972) 787-1329
KICI Radio (940) 591-9090/
KHVN Radio (214) 787-1970 / Fax (214) 445-5897
KKDA Radio (214) 787-1730/
KDFW Channel 4 (817) 336-8119 / Fax (817) 336-8143
KXAS Channel 5 (817) 654-6300 / Fax (817) 654-6325
WFAA Channel 8 (817) 335-6324 / Fax (214) 977-6585
KTVT Channel 11 (817) 496-7711 / Fax (817)496-7739
Local Pubhe Access--Channel 25 (940) 566-1020
City Government Channel 26 (940) 349-8509
City of Denton Web Site Post current stage and restrictions that apply
B Distribute water conservation materials to Denton Independent School District, UNT, TWU,
and community groups
C. Posts Water Watch notices at public buildings including city buildings, county buildings, and
the federal post office
D By telephone and follow-up letter, notify major area water user plant managers of Water
Watch Stages and requests water use reduction depending on the stage
University of N Texas 565-2751 Denton County Offices 565-8698
Texas Women's Umv 898-3131 Woodhlll Apartments 565-8006
Independent School District 387-6151 Clayton Homes 387-0133
Denton State School 591-3389 Lakewood Estates 891-4200
Peterbilt 566-7100 Pace's Crossing 891-3778
Regional Medical Center 566-4000 Greater S W Mgt Inc 382-9433
Denton Commumty Hospital 898-7080
E. By telephone and attached follow-up memo, notify major City department water users of
Water Watch Stages and of the request for water use restrictions Instruct them to voluntarily
ehmmate non-essential uses including street and vehicle washing and operation of
ornamental fotmtmns, and to implement restrictions on essential uses
Accounting & Finance Ext 8320 City Attorney Ext 8333
Parks & Recreation Ext 8270 Code Enforcement Ext 8420
FlreDept Ext 8115 Customer Service Ext 8210
DroughtJConservat~on Plan 12/20/99
Pubhc Works Ext 8420 Electric Utilities Ext 8487
Pohce Dept Ext 818l Fleet Services Ext 8430
Meter Reading Ext 8464
Notification of other entities: Utility Admlmstratton will (ext 7175) implement
public notfficatlon or other entitles involved with the Emergency Water Plan
A Notify the following City management officmls
City Managers Office Mike Jez Ext 8307
Asst Clty Mgr Utilities Howard Martin Ext 8230
D~rector of Water Utilities Ext 7326
B. Notify the Texas Natural Resources Conservation Commission (TNRCC) about the
Drought Plan before implementation Follow up the telephone notfficatlon w~th a letter to
the TNRCC water utthty section
a) Water Utthty Section (512) 239-6020
File a new status report every 30 days in order to keep the TNRCC informed of the Drought
Plan status
C. Notify U S Corp of Engineers by telephone and attached letter of the designated Water
Watch Stages and the ~mposed conservation measures
U S Corps of Engineers Ken Howell (972) 434-1666
D Notify City of Sanger and Upper Tnntty Regional Water District of the most recent Stage
and ask for cooperation on implementation of the latest restrictions by
a) Distributing water conservation mformat~on to the public through newsletter
massages on utility bills, blllstuffers, public service announcements, and
advertisements in Denton Record-Chronicle
b) Explmmng other stages and possible actions
C~ty of Sanger Pubhc Works Director (940) 458-7930
UTRWD UTRWD Manager (972) 219-1228
DroughtYConservat~on Plan 12/20/99
StaRe 3t Water WarntnR Actions Available Applied locally or to all customers, as
necessary with a desired 20% to 30% reduction
The situation has deteriorated further, and it is necessary to implement mandatory
external and internal restrictions to protect public health and safety Use stronger language to
intensify public awareness and alert the public of the potential seventy of the water shortage
Impose 20% surcharge penalty for residential customers water use above 30,000 gallons per
meter connection per 30-day period Impose a 20% surcharge penalty for commercial and
industrial customers for monthly water use above 80% of prior bflhng volumes for a 30-day
period Rate of flow restrictions also apply to wholesale customers
Mandatory Restrictions'
a) Internal (t e City of Denton Municipal uses only)
· Staff continues to review the problems, which initiated the Stage 3 actions and
identifies and implements possible solutions to address the water shortage Irrigation
of landscaped areas is limited to the designated 5-day schedule between 9 pm
and9am
· Use of water to wash any City motor vehicle, or motorbike not occumng at a
commercial car wash and not in the interest of public health, safety, or welfare ts
prohibited Washing at commercial car washes shall occur between 9 pm and 9 am
· City employees shall use hand-held hoses to maintain operation for existing
swimming pools, jacuzzls, spas, ornamental ponds, fountains and foundations on the
posted five-day schedule between 9 pm and 9 am Public pools are exempt from this
restriction
· City nurseries shall water plant stock only with low-volume drip emitter systems
between the hours of 9pm to 9am on the five-day watenng schedule
· Use of water from fire hydrants is limited to fire fighting, essential dlstnbutlon
system mmntenance and related activities
· Department staffs implement a self audit and llnnt computerized water usage of city
owned golf course greens, tees, fatrways, sports faclht~es and recreation areas by 20%
to 30% between the hours of 9pm to 9am on the posted five-day watenng schedule
Watenng with a hand-held hose, or bucket can be done anytime
· Prohibit excessive water run-off from any cny-owned landscaped area onto streets,
alleys, or parking lots through code enforcement warnings Run-off as excessive
when it extends ten (10) feet beyond the driveway and ~nto the street
· Dxscontmue use of water for new water hne construction purposes from fire hydrants,
blow offs and service connections
b) Retail Customers
· Imgat~on of landscaped areas is hm~ted to the designated 5-day schedule between 9
pm-9am
· Use of water to wash any motor vehicle, motorbike, boat trailer, mrplane etc not
oecurnng at a commercial car wash and not ~n the interest ofpubhc health, safety, or
welfare is prohibited Washing at commercial car washes shall occur between 9 pm
and9 am
Drought/Conservation Plan 12/20/99
* Residents shall use hand-held hoses to maintain operation for existing swimming
pools, jacuzzls, spas, ornamental ponds, fountains and foundations on the posted 5-
day watenng schedule between 9 pm and 9 am
· Nurseries shall water plant stock only with low-volume drip emitter systems between
the hours of 9pm to 9am on the five-day watenng schedule
· Golf courses using treated water for grounds watenng must adhere to the five-day
published water ratlomng schedule Water greens and tees only between the hours of
9pm to 9am
· Prohthlt excessive water mn-off from any landscaped area onto streets, alleys, or
parking lots through code enforcement warnings Run-off is excessive when ~t
extends beyond the driveway and ~nto the street
· Prohibit permitting of new swimming pools, jacuzzm, spas, ornamental ponds, or
fountain construction, except those previously permitted or under construction when
Stage 3 restrictions begin Inltml filhng of sttes permitted (one t~me) after completing
construction
· Servme to lnterrupt~ble customers is temporarily suspended
c) Wholesale Customers
· Same external restrictions apply to wholesale suppliers
Voluntary Requests
a) Internal (t e City of Denton Mumctpal uses only) · All restncnons are mandatory
b) Retail Customers · Request that restaurants only serve water to customers that request water rather than
promdmg ~t to all customers independent of need or desire
· Encourage effiment use of water for all essential uses
c) ~Vholesale Customers
· Wholesalers follow mandatory restrictions placed on external customers
Notifications:
a) Internal 0 e C~ty of Denton Mumctpal uses only)
· Coordinate dtssemmatmn of water conservation plan details, posters, and handouts to
customer service representatives, utility dispatch personnel and public access
bufldurgs
· By telephone and attached follow-up memo, notify all major C~ty department users of
Water Watch Stage #3 and of the water use restrictions under th~s stage Instruct
them to chromate non-essential uses including street and vehicle washing and
operation of ornamental fountmns, and to implement restnetmns on essentml uses
Use same contacts as those listed in Appendix A
Drought/Conservation Plan 12/20/99
b) Retad Customers
· TNRCC notified of stage 3 restrictions
· Issue press release, radio and video public service announcement to area media
describing Water Watch Stage #3 and the water use restnctlons under this stage
Keep media updated on the water situation. Use same media contacts as those in
Appendix A
· By telephone and follow-up letter, notify major water users of Water Watch Stage #3
and the mandatory water use reduction Use contacts listed in Appendix A
· Post Water Watch notices at public buildings including city buildings, county
buildings, and the federal post office
· If applicable, notify U S Corps of Engineers by telephone and attached letter of the
Water Watch Stage #3 conservation measures Request that the Corps release water
from Lake Ray Roberts Reservoir and ask for an immediate response to this request
Do not issue a dredging contract unless the Corps does not agree to release water
from Ray Roberts Use Corps contacts listed in Appendix A
c) Wholesale Customers
· Advise wholesale customers by telephone and attached letter of the actions taken by
the City of Denton in response to Water Watch Stage #3 and require the
implementation of like procedures among their customers Wholesale customer cities
shall either impose water use restrictions equivalent to those imposed on Denton's
retml customers OR where applicable, may reduce rate-of-flow controller settings by
20% -30% Use wholesale customer contacts listed in Appendix A
Penalties:
· Initiate a 20% rate increase for residential customers for water usage greater than
30,000 gallons per account per 30 days
· Impose a 20% surcharge penalty for commercial and industrial customers for monthly
water use above 80% of prior billing volumes for a 30-day penod
· Initiate code enforcement fines for any violation of the Drought Contingency Plan
Drought/Conservation Plan 12/20/99
Stage 4t Water Emergency Actions Available - Apphed locally or to all customers, as
necessary w~th a desired 30% or greater reduction
The sztuatzon ~s cntmal and ~t zs necessary to ~mplement a total ban on ALL outside
watenng The pubhc awareness campaign emphaszzes the need for extreme measures and stiff
penaltzes, Impose 20% surcharge penalty for reszdent~al customer use above 15,000 gallons per
meter connection per 30-day period Impose a 20% surcharge penalty for commemzal and
~ndustnal customers for monthly water use above 70% of prior bflhng volumes for a 30-day
period Restrictions also apply to wholesale supphers
Mandatory Restrictions'
a) Internal (t e C~ty of Denton Mumctpal uses only) · Staff continues to rewew the problems, Much mmated the Stage 4 acttons and
~dentffies and ~mplements possible solutions to address the water shortage
Prolub~t use of water from fire hydrants to fire fighting, essentml dtstnbut~on system
mmntenance and related act~wt~es
· Prolub~t all c~ty use ofwatenng for landscape purposes
· Prohibit ali washing and nns~ng ofc~ty vehicles regardless of the locatmn
· Prohibit use of hose end spnnklers or automatic spnnkler systems
b) Retad Customers · Prohibit all commercial and residential landscape watenng
· Proh~btt ali washing and nnstng of vehmles regardless of the locatmn
· Nurseries shall water plant stock only between the hours of 9 p m and 9 a m They
must also adhere to the 5-day watenng schedule
· Residents shall hmxt foundatmn watenng to a two-hour period on the five-day
rotatmnal schedule between 9 p m to 9 a m w~th soaker or hand-held hose only
· Prohibit permitting of new swimming pools, hot tubs, spas, ornamental ponds, and
fountain construction
· Service to mtermpt~ble customers ~s temporarily suspended
c) Wholesale Customers
· Same external restnctmns apply to wholesale supphers
Voluntary Requests
a) Internal (t e C~ty of Denton Muntctpal uses only) · All restrictions are mandatory
b) Retatl Customers · Request a 25% reductzon of xndoor water uses
· Request that restaurants only serve water to customers that request water rather than
prowdmg zt to all customers ~ndependent of need or desxre
· Encourage efficient use of water for all essentml uses
DroughtYConservatxon Plan 12/20/99
* Seek voluntary reductions from interruptible customers per rate ordinance or contract
terms
c) Wholesale Customers
· All restrictions are mandatory
Notifications'
a) Internal 0 e C~ty of Denton Mumc~pal uses only)
· By telephone and attached follow-up memo, notify all major City department water
users of Water Watch Stage //4 and of the water use restrictions under this stage
Instruct them to eliminate non-essentml uses and to implement restrictions on
essentml uses Use department contacts listed m Appendix A
· Coordinate dissemination of water conservation details, posters, and handouts to
customer service representatives, utility dispatch personnel and Denton public access
buildings
b) Retail Customers
· TNRCC notified of stage 4 restrictions
· Issue press release, radio and video public service announcement to area med~a
describing Water Watch Stage #4 and the water use restnctlons under this stage
Keep media updated on the water situation Use same media contacts as those in
Appendix A
· Post Water Watch notices at pubhc buildings, ~ncludlng city buildings, county
buildings, and the federal post office
· By telephone and follow-up letter, notify major area water users of Water Watch
Stage //4 and mandatory cessation of all outside watenng Use plant manager
contacts hsted in Appendix A
· If applicable, notify U S Corps of Engineers by telephone and attached letter of the
Water Watch Stage//3 conservation measures
c) Wholesale Customers
· Advise wholesale customers by telephone and attached letter of actions being taken
by the C~ty m response to Water Watch Stage #4 and mandatory nnplementatlon of
smular procedures among their customers Wholesale customer cities shall Impose
water use restrictions eqmvalent to those imposed on Denton's retail customers or,
where apphcable, reduce their rate-of-flow controller settings by a percentage
determined by the Director of Water Utthtles Appendix A lists wholesale
customers that need to be contacted
Penalties:
· Impose a 20% rate Increase for residential customers for water usage greater than
15,000 gallons per account per 30 days)
· Impose a 20% surcharge penalty for commercial and mdustnal customers for monthly
water use above 70% of prior billing volumes for a 30-day period
DroughffC0nservat~on Plan 12/20/99
· Initiate code enfomement fines for any violation of the Drought Contingency Plan
3.11 Water Rationing.
Retad Customers: Dunng Stages 3 and 4 of the Drought Contingency Plan, the City may
impose a retail water rate increase to discourage water use Rates for residential customer usage
more than 30,000 gallons per 30 days per account in stage 3 or above 15,000 gallons per 30 days
per account in stage 4 may be increased by 20 pement (20%), or any other lesser percentage
deemed appropriate by the ACM/Utilities A similar 20 percent (20%) rate increase for
commercial and industrial customers may be imposed for use exceeding 80% (stage 3) and 70%
(stage 4) of prior billing volumes per 30-day period
Wholesale Customers: The City may impose pm rata water allocation to its wholesale
customers based on the same allocations per retail account per 30 days as established in stages 3
and 4 Implementation will take place through wholesale contracts
Wholesale Contracts: Every new, renewed, or extended wholesale contract will include a
provision that in case of a water shortage, water to be distributed shall be divided in accordance
with Texas Water Code Section 11 039, Distribution of Water Dunng Shortage, which states
· If a water shortage of water results from drought, accident, or other cause, the water to be
distributed shall be divided among all customers pro rata, according to the amount each
may be entitled to, so that preference is given to no one and everyone suffers alike
· Nothing in Subsection (a) of this section precludes the person, association of persons, or
corporation owmng or controlling the water, from supplying water to a person who has a
prior vested right to the water under the laws of the State of Texas
Wholesale Customers Pro Rata Water Allocation. The City of Denton may curtml water
dehvenes or reduce &versions in accordance with the terms and conditions of its wholesale
water supply contracts Failure to provide specific contract provisions allows the City to curtail
water dehvenes or reduce diversions in accordance with Texas Water Code Section 11 039 The
City has authority to restrict flow to its wholesale water customers through the rate-of-flow
controllers
Pro rata, the Assistant City Manager/Utilities will establish water allocations, determined as a
percentage reduction of the wholesale customer's water usage, at the time of implementation
The total volume reduction for each wholesale customer will be calculated on a monthly basis,
based on average water usage for the previous three years The ACM/Utilities establishes the
percentage reduction based on
· An assessment of the seventy of the water shortage condition
· The need to curtail water diversions and/or dehvenes
The percentage reduction may be adjusted periodically by the ACM/Utlhties Once the pro rata
allocation is in effect, water diversions by or dehvenes to each wholesale customer are limited to
the allocation established for each month
Drought]Conservation Plan 12/20/99
3 12 Enforcement'
Vtolattons: A person commits an offense tf he or she knowingly makes, causes, or permits
a use of water contrary to the measures ~mplemented ~n the Drought Contingency Plan It ~s
presumed that a person has knowingly made, caused, or permitted use of water contrary to the
measures ~mplemented ~f the mandatory measures have been ~mplemented according to the Plan
and any one of the following condmons apply
· The Drought Coutmgency Plan prohibits the manner of use
· The amount of water used exceeds that allowed by the Drought Contingency Plan
· The manner of use or the mount used wolates the terms and condtt~ons of a comphance
agreement made following a variance granted by the ACM/Utilities
· Any person m apparent control of the property where a wolat~on occurs or originates
shall be presumed to be the v~olator, and proof that the wolat~on occurred on the person's
property shall constitute a rebuttable presumption that the person ~n apparent control of
the property committed the wolat~on, but any such person shall have the right to show
that he/she d~d not commit the vlolat~on Parents shall be presumed to be responsible for
their minor children and proof that a violation, commttted by a child, occurred on the
property w~thm control of the parents shall constitute a rebuttable presumption that the
parent commttted the v~olat~on But, any such parent may be excused ff he/she proves
that he/she had prewously d~rected the child not to use the water as tt was used ~n
violation of th~s Plan and that the parent could not have reasonably known of the
wolatton
· Any Code Enforcement Officer, pohce officer, or other mty employee designated by the
Asmstant C~ty Manager/Utilities, may ~ssue a c~tat~on to a person he/she reasonably
beheves to be m violation of th~s Ordinance The c~tat~on shall be prepared ~n duphcate
and shall contmn the name and address of the alleged wolator, ~f known, the offense
charged, and shall d~rect h~rn/her to appear m mumctpal court on the date shown on the
citation
P/arnmgs andPenalttes; Stages 3 and 4 of the Drought Contingency Plan ~mpose mandatory
water-use restrictions The following warnings and penalties will apply to these stages
· Flrst Violation: Customers receive a written warning that they have wolated
restrictions
· Subsequent Violations. Any person who wolates th~s Plan ~s gmlty of a m~sdemeanor
and, upon conwct~on, shall be punished by a fine of not less than $2,000 Each day that
one or more prowslons ~n this Plan ~s vtolated shall constitute a separate offense
Flow restnctors may be placed ~n hues after two vtolat~ons have occurred to hm~t the amount of
water passing through the meter m a 24-hour period In heu of flow restnctors, the C~ty of
Denton Utilities reserves the nght to temporarily cancel water service to the customer until the
situation can be resolved
3 13 Variances:
Granting a Vartance: The ACM/Utilities may grant variances from the Drought Contingency
Plan ~n specml cases to persons demonstrating extreme hardship and need In order to obtain a
Drought/Conservation Plan 12/20/99
variance, the apphcant must s~gn a comphance agreement on forms provided by the
ACM/Utilities and approved by the C~ty Attorney The apphcant must agree to use the water
only ~n the mount and manner penmtted by the variance A variance must meet the following
conditions
· Granting of a vanance must not cause an ~mmedmte s~gmficant reduction m the Ctty's
water supply
· The apphcant must demonstrate that the extreme hardsinp or need ~s related to the health,
safety, or welfare of the person requesting tt
· The vanance will not adversely affect the health, safety, or welfare of other persons
No variance ~s retroactive nor can ~t justify any vlolatmn of tins Drought Contingency
Plan before ~ts ~ssuance
RevoM#g a I/ariance The ACMJUtfl~t~es may revoke a variance granted when the D~rector
of Water Utfl~ttes determines any one of the following
· Cond~ttons causing untml ~ssuance of the variance are no longer apphcable
· V~olatmn of the terms of the comphance agreement
· The health, safety, or welfare of other persons reqmres revocatmn
[Fholesale Customer ['anances. The ACM /Utflmes may grant variances from the Drought
Contingency Plan to wholesale water customers in special cases Wholesale water customers
may request reduced variance allocat~ons for the following conditions
· The designated period does not accurately reflect a wholesale customer's normal water
usage
· The customer agrees to transfer part of ~ts allocaUon to another wholesale customer
· Other objective evidence demonstrates that the designated allocation is ~naccurate under
present condmons
In order to grant a variance, the apphcant must s~gn a comphance agreement on forms provided
by the ACM/Utilities and approved by the C~ty Attorney No variance shall be retroactive or
otherwise justify any wolat~on of tins Drought ConUngency Plan oceurnng before the issuance
of the variance
3 14 Severabiilty
The C~ty of Denton Pubhc Utility Board agrees that sections, paragraphs, sentences, clauses, and
phrases of tins Drought Contingency Plan are severable If any phrase, clause, sentence,
paragraph, or section of this Drought Contingency Plan ~s declared unconst~tutmnal by the vahd
judgement or decree of any court of competent junsdlctmn, such unconst~tutmnahty shall not
affect any of the remaining phrases, clauses, sentences, paragraphs, and sections of tins Drought
Contingency Plan, s~nce the same would not have been enacted by the C~ty of Denton Pubhc
Utility Board w~thout the ~ncorporatlon ~nto tins Drought Contingency Plan of any such
unconstitutional phrase clause, sentence paragraph, or section
\\Svc utflWOLDsharcd\slobal\Watcr Rate Ordinance 2001 doe
ORDINANCE NO ~OOO-~
AN ORDINANCE AMENDING THE SCHEDULE OF WATER RATES CONTAINED IN
ORDINANCE NO 99-295 FOR WATER SERVICE AND WATER RATES RELATED TO
WATER CONSERVATION AND DROUGHT CONTINGENCY PLANNING CONTAINED IN
ORDINANCE NO ~g0~9~0,06, AMENDING THE WHOLESALE RAW WATER SERVICE TO
THE UPPER TRINITY REGIONAL WATER DISTRICT RATE (WRW), AMENDING THE
WHOLESALE TREATED WATER SERVICE TO UPPER TRINITY REGIONAL WATER
DISTRICT RATE (WW2), DELETING THE INTRAGOVERNMENTAL SALES OF FINISHED
WATER RATE (WG), AND ADDING THOSE CUSTOMERS TO THE COMMERCIAL /
INDUSTRIAL WATER SERVICE RATE (WC), DELETING THE LOCAL GOVERNMENT
SPRINKLER IRRIGATION RATE (WGI), AND ADDING THOSE CUSTOMERS TO THE
COMMERCIAL / INDUSTRIAL WATER SERVICE RATE (WC), ADDING WATER
CONSERVATION AND DROUGHT CONTINGENCY PLAN RATES TO RESIDENTIAL
WATER SERVICE RATE (WR) AND TO COMMERCIAL / INDUSTRIAL WATER SERVICE
RATE (WC), ADDING MISCELLANEOUS FEES, PROVIDING FOR A REPEALER,
PROVIDING FOR A SEVERABILITY CLAUSE, AND PROVIDING FOR AN EFFECTIVE
DATE
THE COUNCIL OF THE CITY OF DENTON HEREBY ORDAINS
~qlR. O. TIONI 1. That the Rate Schedules for water service as provided for in Chapter 26 of the
Code of Ordinances, are amended to read as follows
WATER RATE SCHEDULES
PAGE
WR Res~dontaal Water Service 2
WC Commercial/Industrial Water Serwce Rate 6
WGU Intragovernmental Sales of Untreated Water 10
WFH Metered Water From F~re Hydrant 12
WW2 Wholesale Treated Water Service to Upper Tnmty Regnonal Water District 13
WRW Wholesale Raw Water Service to Upper Tnmty Regional Water District 15
Water Tap and Meter Fees 16
Miscellaneous Fees 18
Special Faclhtles Pader 19
SCHEDULE WR
RF,~IT)F, NTTAT, WATI~R ~I~.RVIC. F,,
(Effective 10/01/00)
APPT JCATTON
Applicable for single family resldentml sermce, and ~nd~wdually metered apartments, mobile homes,
or multl-fanuly facilities w~th less than four umts, w~th or w~thout wastewater service
Applicable for s~ngle famaly resldentml service, and ~nd~v~dually metered apartments, mobile homes,
or mult~-fannly facilities w~th less than four umts outside the corporate hm~ts of the C~ty of Denton,
with or w~thout wastewater servace (WRO)
The rate ~s also apphcable where the metered water ~s not returned to the wastewater system for
collection and treatment, 1 e lawn spnnkler or septic system (WRN)
Not applacable to resale, temporary, standby, or supplementary serwce except m conjunctaon w~th
appheable rider
MONTTqT,Y R ATF, (Vv'R) - RRRTD~NTIAI, WATFR ,qlR, RVICE
(1) Facility Charge Bfllm~ Per 30 Day,~
3/4" Meter $ 9 55
1" Meter $11 40
1-1/2" Meter $16 25
2" Meter $18 10
(2) Volume Charge Rate Per 1:0013 Ctallon~
RATF, glT,OC.K P~R 30 DA¥,q WlNTF. R 811MMF. R
Bflhng months of Bflhng months of
NOV. through APRIL MAY through OCT.
0-15,000 gals $2 60 $2 60
15,001-30,000 gals $2 60 $3 50
Over 30,000 gals $2 60 $4 35
MC)NTI4T ~¥ R AT~.q ./YVR~) - WATRR .q~RVICF Ol TTRTDg. COR POR ATF~ I.TMITg
MC)NTT-II ~¥ R ATF.
(1) Facility Charge Billing Per qfl Dayg
3/4" Meter $11 00
1" Meter $13 10
1-1/2" Meter $18 65
2" Meter $20 80
(2) Volume Charge Rate~er~flfl~3Mla~
R ATF RI .C)CK PRR ~0 I-)AY.q W-INTER .ql ~H~x4FR
Bflhng months Billing months
NOV thrm]gh APRIl. MAY thrm]£h OCT
0-15,000 gals $3 00 $3 00
15,001-30,000 gals $3 00 $4 05
Over 30,000 gals $3 00 $5 00
MINTMT TM' Rl] .l JNCt
Facility Charge
pAyMeNT
Bills are due when rendered, and become past due if not pa~d wltl'nn 15 calendar days fi.om date of
issuance
~qPl:(.CI AT. FACII .ITW, g
All services wbaeh reqmre specml faethtms m order to meet customer's service requirements shall be
prowded subject to the Special Facilities Pader
PRC)R ATTC)N OF FAC. II .ITY CI-IAR CtF(.
Billing for the Facility Charge shill be based on 12 bflhngs annually and prorated for longer or
shorter bflhng periods using the following formula
Formula
Aah]al day~ m hfihng ?nnod × customer charge
30 days
3
MOT ,! TTVI~,
Bflhng forlthe water consumption shall be based on the gallon consumption during the billing period
Formula
Gals. ra rate hlne, l~ x rate per 1,O00 gal m rate block
1000 gallons
pR OR ATTON ~' VOT,T
Bflhng for the summer period volme charges shall be b~sed on water consumption ~n each rate
block and prorated using the following formula
Formula
Act, mi days m h11hnE pennd x Volume in the rate block 30 days
RETAIl. WATg. R RATER I]NDRR DROUGHT CONTINGENCY PLAN C. ONDITIONR -
ORDINAN~
Under Stage 3 drought condmons, the following remdent~al water rates shall apply for retml
customers Residential customers shall be charged a 20% surcharge penalty for water usage greater
than 30,000 gallons per account per 30 days
STAGE 3 WR RATE BLOCKS PER 30 DAYS
I 1NDI~,R T~ROI TCtT-TT C. ONTTNCtg, NC]¥ PT ,AN
WTNTER
Bflhng months of Bflhng months of
NOV thrnu~h APRIl. MAY thrnngh OCT.
0-15,000 gals $2 60 $2 60
15,001-30,000 gals $2 60 $3 50
Over 30,000 gals $2 60 $5 22
STAGE 3 WRO RATE BLOCKS PER 30 DAYS
11NDF, R DROI RqI-IT CONTINCd~.NC.¥ PI.AN
WINTER RI
Bflhng months of Billing months of
NOV throngh APRIl, MAY thraugh OCT.
0-15,000 gals $3 00 $3 00
15,001-30,000 gals $3 00 $4 05
Over 30,000 gals $3 00 $6 00
Under Stage 4 drought conditions, the following res~dentml water rates shall apply for retail
customers Residential customers shall be charged a 20% surcharge penalty for water usage greater
than 15,000 gallons per account per 30 days
STAGE 4 WR RATE BLOCKS PER 30 DAYS
l YNT)F,R F)R{31 TC~I-IT C. ONTINIC~I~,NC.¥ Pl ,AN
WTNT~,R St ~v~M~,R
Bflhng months of Bllhng months of
NOV thrcm~h APRIl, MAY thrcmgh OCT.
0-15,000 gals $2 60 $2 60
15,001-30,000 gals $2 60 $4 20
Over 30,000 gals $2 60 $5 22
STAGE 4 WRO RATE BLOCKS PER 30 DAYS
1 INDER 13ROt IGHT CONTINGg. NC¥ PI.AN
WrNT~R Sl m4M~R
Bflhng months of Bflhng months of
NOV. through APRIl. MAY through OCT.
0-15,000 gals $3 00 $3 00
15,001-30,000 gals $3 00 $4 86
Over 30,000 gals $3 00 $6 00
SCHEDULE WC
C. OMMp. RC. TAT ./IN'DT T~T~TAT. WAT~.R ~.RVIC~'. R ATF.
(EffecLve 10/01/00)
APPT,TC, ATTON
Applicable to all commercial and lndus~al users, or other water users not otherwise classified under
tlus ordinance, for all water provided at one point of delivery and measured through one meter (WC)
Apphcablv for all commercial and lndus~al users or other users not otherwise classified under flus
ordinance ,outsld¢ of the corporate lun~ts of the City of Denton for all water service provided at one
point of dChvery and measured through one meter, with or without wastcwater serwce (WCO)
Also applicable where the metered water is not returned to the wastewater system for collection and
treatment, 1 e water used m production or lm§atlon or where the wastcwater flow is measured
separately, OVCN)
Not applicable to resale serace m any event, nor to temporary, standby, or supplementary service
except m conjunction with apphcable rider
MONTHT,.¥ rATR .(WC) and .I1VC. N)
(l) Facility Charge 1~11m~ Per '~0 Day~
3/4" Meter $ 20 20
1" Meter $ 22 20
1-1/2" Meter $ 25 75
2" Meter $ 31 65
3" Meter $6625
4" Meter $122 50
6" Meter $153 O0
8" Meter $178 00
10" Meter $214 00
(2) Volume Charge $2 87 per 1,000 gallons
MONTHI ,Y r ATE (YVC. O) - f)l ITRID1R CORPORATF. T.IMIT,q
( 1 ) Facility Charge ~
3/4" Meter $ 21 50
1" Meter $ 23 50
1-1/2" Meter $ 29 60
2" Meter $ 34 50
3" Meter $ 75 00
4" Meter $141 00
6" Meter $176 00
8" Meter $205 00
10" Meter $247 00
(2) Volume Charge $3 25 per 1,000 gallons
Facility Charge
Bills are due when rendered, and become past due if not prod w~thtn 15 calendar days from date of
issuance
SPEC, IAI, FAC~II ,ITIF. R
All services winch require specml faclhtles In order to meet customer's service requirements shall be
promded subject to the Spemal Facilities Pdder
pROR ATIONI OF FACII JTY CRARGF,
Bflhng for the Facthty Charge shall be based on 12 bdhngs annually and prorated for longer or
shorter billing periods using the following formula
Formula
Ae, hml da? m reading .nennd x customer charge
30 days
VOl .1 IMP. 121-lARGE
Billing for the water consumption shall be based on the consumption dunng the bllhng period
Formula
Gallon~ enn~umptmn x rate per 1,000 gallons
1,000
12OMM~J~(~TAT, / TIxTDIT~qTRTAT, wATF. R RATF,~q (WC / t~r
~ONT~G~NCY pT,AN CO~T~ON~ - O~ANCF ~000-006.
Under Stage 3 ~ou~t con~tlons, ~e following co~cl~ / ~ndusmal water rates shall apply for
retml custom~s Co~erm~ / ~dusm~ custom~ shall be chgg~ a 20% s~c~ge p~al~ for
water usage above 80% of prior bdhng relines per accomt per 30 days
STAGE 3 WC / W~ ~TE BLOCKS PER 30 DAYS
1 ~R DR~I IG~T C~G~NCY PT .AN
Vol~e Rate for ~d~ 80% volmes $2 87 / 1,000 Gallons
Volme Rate for reline ov~ 80%
of Prior Billing Vol~es $3 44 / 1,000 G~lons
Under Stage 4 drought conditions, the following commercial / ~ndustnal water rates shall apply for
retml customers Comtnerc~al / Industrial customers shall be charged a 20% surcharge penalty for
water usage above 70% of prior bflhng volumes per account per 30 days
STAGE 4 WC / WCN RATE BLOCKS PER 30 DAYS
1 INDF. R DROI TGI-IT C. ONTINIGF. NI(2¥ PT .AN
Volume Rate for under 70% volumes $2 87 / 1,000 Gallons
Volume Rate for volume over 70%
of Prior Billing Volumes $3 44 / 1,000 Gallons
COMM~RCtAI, / TNIDI TsTRIAI, wATF, R R A TF.~q (WCO) I~F,R DROI IGHT
CONT~GF. NCY PLAN CO~ITTONS - ORD~ANCF. 2000-006.
Under Stage 3 &ouSt con&t~ons, ~e following co~erc~M / mdusmal water rates shMl apply for
retml customers Co~cml / ~dus~al customers shall be ch~g~ a 20% s~ch~ge penal~ for
wat~ usage above 80% of prior bflhng volmes per account per 30 days
STAGE 3 WCO ~TE BLOCKS PER 30 DAYS
1 ~R DROI JGHT CO~GR~CY PT ,AN
Volme Rate for ~d~ 80% relines $3 25 / 1,000 G~lons
Volme Rate for volme over 80%
of Prior B~lhng Vohmes $3 90 / 1,000 G~lons
Under Stage 4 drought conditions, the following commercial / industrial water rates shall apply for
retml customers Commercial / Indusmal customers shall be charged a 20% surcharge penalty for
water usage above 70% of prior ballmg volumes per account per 30 days
STAGE 4 WCO RATE BLOCKS PER 30 DAYS
I TNIDF, R I~ROI TGI-IT C, ONITT]qGF, Nf~¥ PT ,AN'
Volume Rate for under 70% volumes $3 25 / 1,000 Gallons
Volume Rate for volume over 70%
of Prior Bflhng Volumes $3 90 / 1,000 Gallons
SCHEDULE WGU
INTR A~f~VERlq'k~,NTAI, ,qAl,F~,q f}F l ~EATF, D WATER
(Effect~v~ 10/01/00)
AppT
Applicable to all C~ of Denton D~ts ~d accosts for ~eated water supphed at one point of
dehve~ ~d meas~ed ~ou~ one met~
Not apphcable for res~e exc~t ~n conj~ct~on w~ applicable rider
~T MO~T,Y RATE
(1) FamhW Ch~ge $154 00 per 30 days
(2) Volme Ch~ge $1 50 per 1,000 gallons
FamhW Ch~ge
Balls ~e due when rend~ed, ~d become past due ~f not prod w~ 15 calend~ days ~om date of
lSSU~Ce
SPRCIAI, FACTI
All seduces w~ch reqmre specml famht~es m order to meet customer's se~ce reqmrements shall be
promded subj~t m ~e Specml Famht~es ~der
PRORATTO~ OF ~ACII,ITY
Bdhng for ~e Famhty Ch~ge shall be based on 12 bdhngs ~ually ~d prorated for longer or sho~er
bflhng pmods umng ~e following fo~ula
Fo~ula
Actual day~ m rea&nE pmod x customer ch~ge 30 days
10
VOT,T T~TI~, ~T4AR ~t~,
Bfl]m~ £or tho ~t~
~allnn~ Cnn~nmp~nn x ~to p~ l,O00 g~lons
1,000
SCHEDULE WFH
1VfF, TF, R1RT") WAT'I~,R FROM FTRF, 'F-1YF)R ANT
(Effective lO/O1/O0)
Appl ,lf],A TICkeT
Apphcabl¢ for all water taken through a fire hydrant or other d~rect d~stnbut~on lme source at one
locatmn for pnvate or commercial use not assocmted wRh fire fight~ng Customers must complete,
mgn, and agree to all terms and conditions stated ~n the "F~re Hydrant Meter Use Agreement"
13~PO~qIT $800 00 per meter
User shall place a depomt each t~me a C~ty's hydrant meter(s) is requested Depomt will be returned
when meter m returned and final bill m prod
NIE. T R ATE
Volume Charge $2 g? per 1,000 gallons
Monthly volume shall be computed by subtracting the beginning meter reading from the ending
meter reathng drwded by 1,000, and mnlt~phed t~mes the vo|ume charge, upon the monthly return of
the meter to the Water Department for readmg Per the "Fire Hydrant Meter Use Agreement", fmlure
by the customer to return the meter to water utd~t~es by the 3rd day of each month for reading, results
in acceptance by the customer to pay a monthly b~lllng equal to 100,000 gallons of water usage for
the month
Facility Charge $32 50 per 30 days
PAYM~NIT
Bills are due when rendered, and become past due ~f not prod w~tlun 15 calendar days from date of
issuance
12
SCHEDULE WW2
WHOLESALE TREATED WATER SERVICE
TO T ~PPF, R TRINITY RI~,CtTC)NAT, WATI~R DTRTRTCT
(Effective 10/01/00)
APPl ,TC ATTCIN
Apphcabl¢ to all wholesale treated water sales to the Upper Tnmty Regmnal Water D~stnct
O_rrRWD)
Not apphcable for temporary, standby, or supplementary servme
MONTRI,Y CHARGER
The monthly charge for sermce shall be expressed as a facd~ty charge, a volume price per 1,000
gallons and a demand price per mdhon gallons per day (MGD) of demand
(WW2) (1) Facility Charge $176 00 per month
(2) Water Volume Rate $ 0 25 per 1,000 gallons
(WD2) (3) Subscribed Demand Rate $ 348:000.00 per MGD (Annual) 12 (Prod Monthly)
*Full Payment of Annual Water Demand AdJustments
As determined m the last month of each fiscal year (September), ff any outstanding or unpmd
annual water demand adjustment charges ex~st, they shall be ~ncluded ~n their entirety on the
monthly bfilmg for the following month of October Water demand adjustment charges shall
be billed and payable ~n full, ~n accordance w~th the bill payment dehnquency prows~ons
provided for below
MIN1MI IM RD' ,! ,INTCi
The m~mmum monthly bflhng shall be the sm of the monthly facd~ty charge plus the monthly
subscribed demand rate charge
WATI~R DF, MAND
The demand will be b~lled on a monthly bas~s at the Water Demand Rate for the subscribed MGD
water demand level Annual water demand charges will be retroactively adjusted up beg~umng ~n
June for each water year, ff anytime dunng the fiscal year the actual peak demand reqmred, as
estabhshed by the taghest rate of flow controller settmg for any one day dunng the fiscal year, ~s
greater than the peak demand subscribed dunng the fiscal year If the actual peak demand has an
~ncreased dtuly volume between 05 and 10 MGD from the subscribed demand (50,000 - 100,000
]_3
gallons per day), the annual water demand charge w~ll be adjusted up and balled at the actual peak
demand level
F~TT,T, PAYIV~,NT DI~,T,TNQT ~Ft, NC¥
B~lls shall be due and payable when rendered B~lls are considered dehnquent ~fnot prod w~tl~n 20
calendar days of the date a b~ll for serx~¢e ~s rendered There shall be a ten (10%) percent per annum
interest charge on the amount due, from the date when due until pa~d, ~fnot peud w~thm 20 calendar
days of the date a b~ll for service ~s rendered
3.4
SCHEDULE WRW
WHOLESALE RAW WATER SERVICE TO
T ]'PPl~J~ TRIN-TT¥ R~C~TC}lxTAI~ WAT'D'.R DT,~TRIC. T
(Effective 10/01/00)
,~ppT JC ATTONT
Apphcable to all raw water sales to the Upper Tnmty Regional Water D~smct (UTRWD) per the
Interim Sale of Wholesale Raw Water Contract
MONTI-TT ,Y C.T-T A R CtF,~q
The monthly charge for serrate shall be expressed as a volmne price per 1,000 gallons
Volume Charge $0 3541 per 1,000 gallons
p A YMF. NT
Denton shall render bills by the tenth (10th) day of each month Bills shall be due and payable w~ttnn
20 calendar days of the date a bill ~s rendered
BII,I, p A'fM~,NT DF.I ,nxlQI mtqC, Y
B~lls shall be due and payable when rendered Bills are considered dehnquent ~f not prod vothm 20
calendar days of the date a b~ll for service ~s rendered There shall be a ten (10%) percent per annum
~nterest charge on the amount due, from the date when due until prod, ffnot prod w~th~n 20 calendar
days of the date a bill for servme ~s rendered
WATi~,R TAP AND MI~,T~,R 1~,](~
(Eff~cOve 10/01/00)
,&ppi ,TCATTtTNT
Tins schedule apphes to ~e ~nstallat~on, r~ov~, or relocation of water raps ~d meters by ~e C~
ofD~ton Utfl~W d~t at ~e request ofa pemon, fi~, assocmt~on or co~orat~on
TAP A~ METER ~R~
~y p~son, ~soelatlon of p~sons, or co.oration ~at requests ~at a water mmn tap, wat~ met~ or
water met~ loop, be removed, installed, or relocated by the Utfl~W D~ent shall pay m ~v~ce
to ~e U0hW D~ent ~e following applicable fees
WATER TAP~ ~TH M~TRR
~e ~fTap snd Meter Paved ~eet ~ l~?ved ~treet
3/4 tach $1,300 00 $ 550 00
1 inch $1,500 00 $ 675 00
1 W~ ~nch $1,900 00 $1,000 00
2 tach $2,100 00 $1,300 00
WATER ~TER FEES
S~×e nfMeter
3/4 inch $ 280 00
1 ~nch $ 345 00
1 lA ~nch $ 450 00
2 ~neh $ 580 00
WATF. R IvlRTRR RRT.f)CATICINS
,~l~e nfMeter Relne~tmn of 10 Feet nr I
3/4 tach $ 210 00
1 tach $ 260 00
1 ½ ~nch $ 310 00
2 ~nch $ 360 O0
FOR IN,~TA! ,! ,ATI{3N,~ NOT I
For the installation of a tap, loop or meter for wluch a fee is not specified, the requestor shall pay m
advance a 50% deposit based upon the estimated cost of such mstallatlon, or similar work, plus an
admuustratlve charge of 20% Upon eompletmn of the mstallataon, the applicant shall be billed at
actual cost, as determined by the Utahty Department, plus a 20% admlmstratlve charge
The mstallataon charges may be wmved by the utthty department for a request to install taps
exclusively dedicated to fire spnnlder systems
3_'7
To be brought forward ~ l I~ter t~me for PUB gmd~ce ~d ~'e¢ommend~on~ ~nd ~bJe¢l lo
]~el~l re¥1ew.
(~ffect~¥~ 10/0~/00)
All sermce shall be offered fi.om available facilities If a customer service request for a special or
unusual service not otherwise provaded for by the water rate ordinance, and/or requires facfl~tles or
dewces winch are not normally and readily available at the location at winch the customer requests
the senaee, then the C~ty shall provade the service subject to the reqmrements of paragraph 2 of tins
Rider
The total cost of all facilities reqmred to meet the customer's specml reqmrements winch are recurred
by the C~ty m connection w~th rendenng the sermce shall be subject to a special contract entered ~nto
between the Water Utahty Department and the customer Tins contract shall be s~gned by both
parties prior to the C~ty prowdmg the requested sermce to the customer
3.9
SEC_fllO]~ That all ordinances or parts of ordinances ~n force when the provisions of this
ordinance became effective wtuch are inconsistent or m conflict wath the terms of provisions
contained m the amended schedule of rates hereby enacted by tins ordinance, are hereby repealed to
the extent of any such conlhct
SF. IETRqN 3 That ff any section, subsection, paragraph, sentence, clause, phrase or word in
flus ordinance, or appheat~on thereof to any person or circumstances ~s held invalid by any court of
competent junsthclaon, such holding shall not affect the vahthty of the remmmng portions of tins
ordinance, and the Caty Council of the Caty of Denton, Texas, hereby declares it would have enacted
such remmmng portmns despite any such lnvalldaty
~qRC. TIC~lxl a. That the Schedule of Rates herein adopted shall be effective, charged and
apphed to all water consumption occurnng on or after October l, 2000, and a copy of smd rates, fees,
and charges shall be mamtmned on file m the Office of the City Secretary
PASSED AND APPROVED tlus the ,~'-~-~ dayof [~e~ZL~m~eff- 2000
EUL1NE BROCK, MAYOR
ATTEST
JENNIFER WALTERS, CITY SECRETARY
APPROVED AS TO LEGAL FORM
HERBERT L PROUTY, CITY ATTORNEY
By '~){ ~
' Id
2O