HomeMy WebLinkAbout060719 Friday Staff ReportCity Manager’s Office
215 E. McKinney St., Denton, TX 76201 (940) 349-8307
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MEMORANDUM
DATE: June 7, 2019
TO: The Honorable Mayor Watts and Council Members
FROM: Todd Hileman, City Manager
SUBJECT: Friday Staff Report
I.Council Schedule
A.Meetings
1.Public Utilities Board Meeting on Monday, June 10, 2019 at 9:00 a.m. in the
City Council Work Session Room.
2.Historic Landmark Commission on Monday, June 10, 2019 at 5:30 p.m. in the
City Council Work Session Room.
3.Library Board on Monday, June 10, 2019 at 5:30 p.m. at Emily Fowler Central
Library, 502 Oakland St.
4. Mobility Committee Meeting on Tuesday, June 11, 2019 at 9:00 a.m. in the
City Council Work Session Room.
5.Council Photo on Tuesday, June 11, 2019 at 1:30 p.m. in the City Council
Work Session Room
6.Work Session of the City Council on Tuesday, June 11, 2019 at 3:00 p.m. in
the City Council Work Session Room followed by a Regular Meeting in the
Council Chambers at 6:30 p.m.
7.Economic Development Partnership Board on Wednesday, June 12, 2019 at
11:00 a.m. in the City Council Work Session Room.
8.Agenda Committee Meeting Wednesday, June 12, 2019 at 2:30 p.m. in the
City Manager’s Conference Room.
9.Board of Ethics Meeting on Wednesday, June 12, 2019 at 5:30 p.m. in the
City Hall Conference Room.
10.Downtown Task Force on Thursday, June 13, 2019 at 8:30 a.m. in the City
Council Work Session Room.
11.Bond Advisory Committee on Thursday, June 13, 2019 at 6:00 p.m. at the
Public Safety Training Center.
12.Development Code Review Committee Meeting on Friday, June 14, 2019 at
11:00 a.m. in the City Council Work Session Room.
B.Upcoming Events
1.Denton Chamber of Commerce Membership Luncheon & Meeting on Friday,
June 14, 2019 at 11:30 a.m at the UNT Gateway Center, 801 North Texas Blvd.
II.General Information & Status Update
A.Naming Policy Follow Up – On May 6, Council Member Armintor asked whether
there are any State of Texas or Denton County laws impacting or prohibiting the
City's naming policy. Because the naming rights policy adopted by the City is
limited to the naming of City-owned buildings and facilities, neither state nor
county law prohibits the enacting of the policy or the practice/procedure.
Section 2165.005 of the State Government Code controls the naming of both state-
owned buildings and those buildings financed under Chapter 1232 of the same
code (which is financing through state funding). The State Code also states the
Texas Facilities Commission shall submit names proposed for new state buildings
or to rename existing buildings. Proposed names for buildings to be used as a state
or regional headquarters by a state agency are submitted to the presiding officers
of the House of Representatives and the Senate. The name proposed to be used as
a state or regional headquarters may be approved and authorized only by a
concurrent resolution passed by the legislature and signed by the governor.
Names submitted for state buildings which will be used as a local headquarters by
a state agency are submitted to the presiding officers of the House of
Representatives and the Senate and the members of each body in whose district
the building is located. The name proposed to be used as a local headquarters by a
state agency may be approved and authorized only with the consent of the
governor and the presiding officers of the House of Representatives and the
Senate.
A building that will be used as a state or regional headquarters for a state agency,
other than a university building, a secure correctional facility operated by the
Texas Juvenile Justice Department, or a prison, may bear the name of a person
only if the person is deceased and was significant in the state's history.
Parks and Recreation staff also spoke to several employees with Denton County,
including members from Facilities, Economic Development, and the
Commissioners Court. They were told there was not a formal naming policy for
the County, only that if naming a facility is proposed it is processed through the
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Commissioners Court, who makes the final decision. Staff contact: Gary Packan,
Parks and Recreation
B. Vendor Outreach Symposium – Procurement staff hosted a table at a vendor
outreach event hosted by North Texas Tollway Association (NTTA) on
Wednesday, June 5, 2019. The event was held at The Patterson-Appleton Arts
Center as an outreach effort by the Business Diversity and Procurement
Departments of NTTA for suppliers/contractors/vendors in and around Denton
County who are interested in doing business with NTTA along with other
participating buying entities and want to promote and strengthen their business
network. The event had approximately 80 attendees. Below is a photo of
Procurement staff at the City of Denton’s booth. Staff contact: Cassey Ogden,
Procurement and Compliance
Pictured above: Tabitha Millsop, Contract Administration Supervisor (left) and Laura
Hermosillo, Logistics Supervisor (right) at the Vendor Outreach Symposium
C. 2020 TxDOT Green Ribbon Program – The Green Ribbon Project is a program
established by the State Legislature in 1999 to allocate funding for landscaping
and other enhancement activities in TxDOT districts that have air quality non-
attainment and near non-attainment counties. The program’s goal is to establish
trees and plants in state highway rights-of-way to help mitigate the effects of air
pollution.
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Staff attended a mandatory Green Ribbon Workshop on May 24 in anticipation of
a future grant opportunity. At the meeting, staff was informed that TxDOT set the
deadline for the FY 2020 Green Ribbon grant applications to May 31, which was
only one week later. Staff immediately began to put together an application and
conceptual design for landscaping of the medians along FM 2499 from FM 2181
(Teasley Ln.) to I-35E. Staff was able to complete the attached application within
the very short timeframe allotted and submitted the application package on time.
This year’s Green Ribbon application is requesting $733,665.05 in funding to
beautify FM 2499. In 2018, the City of Denton was allocated a grant for a total of
$667,285 to improve landscaping along US380 during the current fiscal year. Staff
contact: Drew Huffman, Parks and Recreation
D. Living Wage Contracts – During the June 3 Council luncheon, Mayor Pro Tem
Hudspeth requested an electronic version of the contract list that was provided
during the Living Wage for City Contractors work session presentation. As
requested, that list of contractors is attached to this report. Staff contact: Cassey
Ogden, Procurement and Compliance
E. Potential Program Items for the 87th Texas Legislative Session – With the 86th
Texas Legislative Session having ended on May 27, Staff will maintain a list of
staff and council-generated ideas, issues, and concerns that may potentially be
addressed in the 87th Legislative Session (set to begin in January 2021). In the
months prior to the next Session, the City Council will utilize the list as it sets its
legislative priorities and establishes the 2021 State Legislative Program. Staff
contact: Ryan Adams, Public Affairs
F. Restoration of Natural Streams – During the June 4 City Council meeting, Council
Member Davis requested information on the financial impact to remove concrete
drainage channels and return former creek beds to a more natural state. The
attached presentation was shared with the Committee on the Environment on
March 7, 2019 regarding estimated costs to return the drainage channel in
Quakertown Park to its natural state. Based on current estimates, it would cost
approximately $500,000 to remove the existing concrete and return an unlined
channel with alternative channel armoring in Quakertown Park. Staff contact:
Todd Estes, Capital Projects
G. 1226 W Oak Street Property – On Thursday, Feb. 21, 2019, the Health and
Building Standards Commission (HaBSCo) issued an order to the property owner
at 1226 W Oak St to repair or demolish the substandard structures on the property
within 90 days, or by May 27, 2019. Community Improvement Services performed
an inspection on June 4, 2019 and found that the structures were not addressed as
ordered.
A subsequent HaBSCo hearing is being scheduled for June 26, to comply with the
minimum 10-day posting requirement in the newspaper, for the commission to
determine whether the property has been brought into compliance or demolished
as ordered. At which point, a final order may be entered regarding the properties
and ordering demolition. If HaBSCo votes to approve such an order, the owner
has a right to appeal within 30 days.
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If the landlord has individuals who refuse to leave the property at his request, the
landlord will need to proceed through the eviction process through the Denton
County Justice of the Peace. The landlord/owner is the person who has the legal
right to file evictions to remove individuals from the property. The City does not
have authority to file evictions. However, City signs have been posted to warn
individuals that this property is not safe to be on and there has been considerable
outreach to offer services and assistance to tenants since Feb. 2019, as described
in the attached Informal Staff Report No. 2019-109, which was distributed to
Council on May 24, 2019.
Staff will continue to provide updates on the status of the property as it proceeds
through the required processes under local ordinances and state law. Staff contact:
Sarah Kuechler, Public Affairs and Stephanie Neal, City Attorney’s Office
H. Emergency Medical Services – During the June 3 City Council Luncheon, Mayor
Pro Tem Hudspeth requested additional information on Emergency Medical
Services (EMS). The Fire Department provides EMS within a designated area of
Denton County. Each year, a new agreement and ordinance is presented to the
City Council for approval of the fee to provide County EMS services. The fee is
based on the number of projected EMS calls and the rural square miles being
served in the County. For FY 2018-19, the County is projected to pay $114,290
for 136 EMS calls covering 16.94 rural square miles. City and County residents
who are transported by the Denton Fire Department will receive a bill based on
services received during transport. Currently, non-residents do not pay any
additional fees for transport. Fire Department EMS Fees are reviewed annually
and adopted by Council through the budget process. Staff contact: Christine
Taylor, Fire Department
I. Hickory Creek Alignment Crossings – During the May 7 City Council meeting,
staff was asked to provide an update and funding status of the veloweb (multi-use
path) that is planned for the Hickory Creek floodplain, including information on
the connectivity this proposed path would provide and options to receive North
Central Texas Council of Governments (NCTCOG) funding for this project.
According to NCTCOG website, “Many cities and counties in the region have
developed and adopted bicycle master plans, trail master plans, or a combination
of both. Various communities are also developing plans for local pedestrian
networks and programs to provide safe routes to schools. Numerous cities and
transportation agencies have adopted local policies for bicycle accommodations to
encourage bicycling as a form of transportation. The number of locally adopted
community bicycle and trail master plans in the region grows each year. These
documents were used in the development of Mobility 2045 to ensure regional
connectivity and continuity. The active transportation network in the region
consists of 7,303 miles of regional shared-use paths (Regional Veloweb),
supporting community shared-use paths, and the on-street bikeway network
(including on-street wide shoulders in rural areas) in various stages of
development. This network plays a key role in supporting Mobility 2045 and the
implementation of the multimodal Complete Streets and transit infrastructure that
assist in safely accommodating all travelers throughout the region.” See attached
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Mobility 2045 Plan and Bikeway Network in Denton County from NCTCOG’s
website. The current plan in the Hickory Creek floodplain is a 10' path on a least
one side of Hickory Creek to allow for a dedicated trail, to be curvilinear with
benches and trees. A connector will be under Hickory Creek at North and South
Cross Timbers Parks connecting the two parks. Another Connector will be at
Wheeler Ridge Park via the easement just east of Teasley. Staff found that
NCTCOG veloweb graphics misrepresented funding status in Denton County.
Corrections for sections marked as “funded” are outlined in the attached maps.
Funding for the connectors or any additional trails, or paths will need to be
allocated during an annual budget process. Staff contact: Marc Oliphant, Capital
Projects
J. Traffic Signal Study at Brinker/Quail Creek Update – Mayor Pro Tem Hudspeth
has requested additional information regarding traffic counts at the intersection of
Brinker and Quail Creek. Staff is currently waiting on the results of a traffic count
that was conducted at the beginning of May to complete an analysis of the
intersection and provide a recommendation for that intersection. Staff Contact:
Pritam Deshmukh
K. Glass and Plastic Reuse Art Project – During the May 21 City Council meeting,
Council Member Armintor requested information on the potential use of glass and
plastics for art projects. Reuse is preferable to recycling in the waste hierarchy
and has a precedent in Denton with programs like SCRAP. Staff are currently
researching program design and costs associated with using recyclable materials
for public art and have found a diverse array of possible considerations. Program
ideas and recommendations could be brought forward through the Public Art
Committee and funding considerations may need to be brought forward from City
Council. From a Solid Waste perspective, any materials needed for a project would
need to be removed from the recycling stream prior to collection by the City.
Ownership of the recyclables transfers once the materials are delivered to Pratt,
the materials recycling facility. Staff Contact: Brian Boerner, Solid Waste
L. Loop 288 Underpass Closure – Weather permitting, TxDOT will be closing the
underpass at Loop 288 and I-35E beginning at 9:00 p.m. on June 7 and ending at
6:00 a.m. on June 8. This closure will facilitate the safe placement of bridge beams
on the southbound side of the I-35E Bridge over Loop 288. Signed detours will
be in place and delays can be expected. Motorists are urged to seek alternate
routes. Staff contact: Stephanie Yates, Public Affairs
M. Bonnie Brae St. Construction at Scripture Street – City Staff held two public
information meetings on Thursday, May 30 and Thursday, June 6, regarding the
next construction phase for the Bonnie Brae Capital Improvement Project at N.
Bonnie Brae and Scripture Street. At both meetings, City staff answered residents,
stakeholders, and property owner’s questions, and provided information about the:
• Overall Bonnie Brae Capital Improvement Project,
• Upcoming phase of construction that will require a temporary full
road closure of N. Bonnie Brae Street at the intersection of Scripture
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Street beginning Monday, June 10 for 12 weeks to allow crews to
safely complete construction
• Detour routes in place and,
• Resulting improvements of construction to traffic safety, congestion
relief, and increased road capacity.
Residents unable to attend a meeting can find the project information, detour maps,
and the resources shared at each meeting on the City’s construction and
improvement website, Improving Denton.com.
The temporary closure will begin as scheduled Monday, June 10, and residents
can stay updated on project status and timeline updates through the City’s social
media and Improving Denton throughout the duration of the project. Staff contact:
Stephanie Yates
N. Fire Department Youth Summer Camp – The Fire Department will host its first
youth camp June 17 – 21, 2019 at Station 7, located at 4201 Vintage Blvd. The
week-long camp will focus on firefighting as a career while learning teamwork
and problem-solving skills within a controlled environment. Students will
experience a wide range of activities including CPR, rappelling, and basic
firefighting skills. The 24 students selected for camp have successfully completed
fourth grade within Denton Independent School District and were selected by a
variety of DISD Administrators. The City Council and public are invited to attend
the Fire Camp Graduation Ceremony on June 21. Please see the attached
invitation for more information. Staff contact: Captain Jason Eddington, Fire
Department
O. City Initiated Zoning Changes Public Hearing – As a part of the Draft Zoning Map
Update, Development Services staff have prepared recommendations for City
Initiated Zoning Changes. The Zoning Changes are identified by areas and further
organized in groups. Currently there are three groups of proposed zoning changes,
with the first group will be included on the June 11 City Council agenda. The June
11 meeting will include 22 zoning changes for Council consideration. Each item
represents an area where parcels are being proposed with a single zoning district
that is suitable for the area and is consistent with the City’s vision.
Staff requests that the Mayor open the Public Hearing for all 22 items, which will
be followed by a single staff presentation for all items at one time. After staff’s
presentation, Mayor Watts will announce the ability for public comments. Once
the last public comment is heard, the Mayor will close the Public Hearing for all
22 items and ask for Council discussion. The next step is to consider each item
separately. The Mayor will read the first Public Hearing caption, have a Council
discussion, wait a motion, and then take a vote. This will be repeated for each
individual caption. This process will mirror the process used at the May 29
Planning & Zoning Commission meeting, the Public Hearings can be found
starting at 1:22 of the video, which can be found online at:
https://dentontx.new.swagit.com/videos/28780.
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Please note that Areas 8 and 9 are not included for consideration on June 11. Both
will be re-noticed and scheduled for an upcoming City Council meeting. Staff
contact: Ron Menguita, Development Services
P. City of Denton Wins 2019 TAMI Awards – The City of Denton was recognized
by the Texas Association of Municipal Information Officers (TAMIO) on
Thursday, June 6 at the Annual Conference and TAMI Awards Banquet. The
TAMI Awards recognize outstanding communication by Texas communities in a
variety of categories. The City of Denton won awards in the following categories:
• First Place TAMI – Best App: Engage Denton
• First Place TAMI – Video Public Service Announcement (Marketing):
Libraries Rock! Summer Reading Challenge 2018
• Award of Honor – Special Publication (Print): 2019 Construction Guide
• Award of Honor – Best use of Social Media (Unplanned): Dog Park
Introduction Video
Staff contact: Ryan Adams, Public Affairs
Q. American Legion Senior Center Alternative Development Plan – On June 5, 2019,
Planning and Zoning Commission unanimously approved the Alternative
Development Plan for the expansion of the American Legion Senior Center at Fred
Moore Park. This Alternative Development Plan, the result of months of
collaboration between the Planning Department, the Parks Department, and Eikon,
makes possible a site and building design that provides more space and
landscaping between the new building expansion and the neighborhood across the
Lakey Street, that more closely aligns the new expansion building with existing
north building to which it will be attached, and that better preserves the natural
environment of the park. In addition, this ADP provides for a dramatic
improvement in the location of the dumpsters for the Senior Center. The
dumpsters, currently located directly adjacent to Wilson Street and unscreened
from the neighborhood across the street, will, in the new design, be set back from
the street, hidden within a masonry enclosure, and screened by landscaping and
newly planted trees. The access drive for the dumpsters will be available on non-
pickup days as a loading and parking area for the Senior Center. The attached site
plan shows details of dumpster relocation and added trees and landscaping. Staff
contact, Sean Jacobson, Development Services
II. Upcoming Community Events and Meetings
A. Events
1. Fire Camp Graduation – Friday, June 21 beginning at 6:00 p.m. with a
cookout, Ceremony begins at 7:00 p.m. at Denton Fire Station No. 7 (4201
Vintage Blvd.); Staff contact: Captain Jason Eddington, Fire Department
B. Community Meetings
1. South Lakes Park Public Meeting – Thursday, June 13 beginning at 6:00 p.m.
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at South Lakes Park Pavilion #2 (556 Hobson Ln.); Staff contact: Gary Packan,
Parks and Recreation
I. Attachments
A. 2020 Green Ribbon Submittal ...............................................................................10
B. Services Contracts Procured Through Formal Solicitation Process ......................35
C. Quakertown Drainage Presentation .......................................................................37
D. Informal Staff Report No. 2019-109 2116 W. Oak St. ..........................................41
E. Hickory Creek Alignment Crossings NCTCOG....................................................50
F. Fire Camp Graduation – City Council Invitation ..................................................53
G. Fred Moore Park Site Plan .....................................................................................54
II. Informal Staff Reports
A. 2019-104 Credit and Collections .........................................................................55
B. 2019-119 Robson Ranch Wastewater Diversion .................................................73
C. 2019-120 Coordinated Entry System and Housing Priority List ........................76
D. 2019-121 North Branch Library Fence Replacement .......................................102
III. Council Information
A. Council Meeting Requests for Information ........................................................104
B. Other Council Requests for Information ............................................................106
C. Council Calendar ................................................................................................107
D. Draft Agenda for June 18 ...................................................................................110
E. Future Work Session Items ................................................................................116
F. Street Construction Report .................................................................................117
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GREEN RIBBON PROGRAM COORDINATOR:EMAIL:
AMOUNT REQUESTING:
Agency Name:Tel:940-349-8275
Title:FM 2499 Green Ribbon Project Email: jason.donnell@cityofdenton.com
Address:
City: Zip Code: 76209
(Print) Agreement Signer:
Proj. Manager /Consultant:Tel:817-219-2665
Address:8624 Ferguson Rd. #571642 Email: erin@ebrooke.com
City: Zip Code:75228
No
No-will attend
Highway:
Project Limits From:
Project Limits To:
The landscaping of Section 5 through Denton would complete this roadway to I35 where it connects into Mayhill Rd., which is currently under
construction for widening to US 380, by the City of Denton.
Attach a Preliminary Schedule, Location Map and Schematic Plan.
APPROVED (Y or N): AMOUNT:
TXDOT USE ONLY
The vegetation will serve to help decrease glare of oncoming traffic, enhance quality of life, contribute to the identity of Denton, reduce air, light,
and sound pollution, reduce heat island effects, contribute to wildlife, assist in creating "place", assist in wayfinding and the asthetic qualities
Thomas.Hubacek@txdot.gov
Send PDF via email (Application & Attachments)
DEADLINE: 05/31/2019 5:00 PM
Will this be let as a Local Government Project Yes or No:
REQUIRED INFORMATION
$733,665.05
APPLICATIONGREEN RIBBON FY2020
The southern medians along FM 2499 served as a gateway into the City of Denton with the medians being highly visible at all speeds.
to create a calming effect. The plant material selection will consist of mostly native varieties, or species capable of surviving the harsh conditions
Interstate 35E
Teasley Lane
Dallas
Thomas Hubacek, RLA, CLARB
Dallas - District Landscape Architect
4625 E. US80
Mesquite, Texas 75150
901 Texas St. STE B
CSJ or Project #: FM 2499
Is this local entity (or consultant) certified in TxDOT's Local Government Project Procedures (LGPP) Yes or No:
Erin Brooke Fredi, PLA (E. Brooke Associates, LLC)
City of Denton
Denton
Three previous Green Ribbon Grants have funded the landscaping of FM 2499 from Tarrant County Line to FM 2181 (Teasley Lane).
TxDOT has recently completed construction of FM 2499 Section 5. The mediians are currently turf grass with no other enhancements.
The City of Denton wishes to provide landscape enhancements within the TxDOT right of way at the following locations: 11 adjacent medians along
FM 2499 beginning at FM 2181 (Teasley Lane) to the south and ending at I35E to the north. The enhancements consist of tree plantings, native
grass and shurb planting, concrete edging, and associated irrigation.
along Texas roadways. The design will adhear to TxDOT design standards that ensure motorist safety.
Title: Director of Parks and Recreation
Scope of work should be detailed enough to explain location, size and concept of the project.
SCOPE OF WORK
PROJECT INFORMATION
Gary Packan gary.packan@cityofdenton.com
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LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Project Location Map: City of Denton
LOCATION 1 - FM2499
CITY OF DENTON
CONSULTANT
P.O.C.
P.O.C.
Jason Donnell 940 349 8275
jason.donnell@cityofdenton.com
Glenn McLain, MLA 940 315 3567
glenn.mclain@cityofdenton.com
Erin Brooke Fredi, PLA
Principal
E. Brooke Associates, LLC
8624 Ferguson Road #571642
Dallas, Tx 75228
email: erin@ebrooke.com
phone: 817-2190-2665
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LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
0 40 80
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 1
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LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 2a
13
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
0 40 80
MEDIAN 2b
14
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 3
15
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 4
16
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 5a
17
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 5b
18
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 5c
19
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 6
20
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 7a
21
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 7b
22
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 7c
23
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
80
0 40 80
FM 2499
FM 2499
MEDIAN 8a
24
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
80
FM 2499
FM 2499
MEDIAN 8b
25
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 9MEDIAN 9a
26
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 9b
27
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 10a
28
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
FM 2499
FM 2499
MEDIAN 10b
29
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
Dallas District - Green Ribbon Funding Program Location 1: FM2499 Medians
MEDIAN PLANTING:
Highly visible in High, Medium & Low Speed Areas
Helps decrease glare from oncoming cars
Rhythmic Patterns
Variety of colors in vegetation & season
Enhances Quality of Life
Enhances the Identity of Denton
Reduces Air, Light and Sound Pollution
Reduces Heat Island Effects
Contributes to Wildlife
Aesthetic Qualities are calming
Assists in creating “Place”
Assists in wayfinding
PLANTING LEGEND
CANOPY TREES: Brackens Brown Southern Magnolia, Chinese
Pistachio (male), Autumn Blaze Red Maple,
ORNAMENTAL TREE: Natchez Crape Myrtle (single trunk),
Texas Mountain Laurel, Desert Willow (multi-trunk), Rusty Black-
haw, Mexican Buckeye, Mesquite Tree
Wildflower Seed mixed with Buffalo Grass
Existing Turf
Beds for Shrubs, Ornamental Grasses, Perennials &
Groundcovers
0 40 80
FM 2499
FM 2499
MEDIAN 11
30
Dallas District - Green Ribbon Funding Program
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019LOCATION 1100 161 6017 Compost Manufactured Soil CY 463.56 37.2 $17,244.43
200 168 6001 Vegetative Watering MG 1000 9 $9,000.00
300 170 6002 Irrigation System Type I LS 1 180000 $180,000.00
400 180 6001 Wildflower Seeding AC 0.073 5000 $365.00
500 192 6002 Plant Material (1 gal)EA 4645 12 $55,740.00
600 192 6003 Plant Material (3 gal)EA 426 18 $7,668.00
700 192 6012 Mulch - Cypress No-Float CY 170.61 27 $4,606.47
800 192 6016 Planting Bed Prep SY 3211 3.25 $10,435.75
900 192 6046 Plant Material 3” B&B EA 126 410 $51,660.00
1000 192 6044 Plant Material 2” B&B Multi-Trunk EA 84 325 $27,300.00
1100 192 6097 Concrete Landscape Edge (12”)LF 3435 26 $89,310.00
1200 193 6001 Plant Maintenance MO 9 2000 $18,000.00
1300 193 6007 Irrigation System Operation Maintenance MO 9 300 $2,700.00
1400 500 6001 Mobilization LS 1 94824 $94,824.00
1500 502 2001 Barricade Signs and Traffic MO 9 1400 $12,600.00
1600 1005 6001 Loose Aggregate for Groundcover CY 53.1 100 $5,310.00
1700 506 6041 Biodegradeable Erosion Control Log Install LF 2375 15 $35,625.00
1800 506 6043 Biodegradeable Erosion Control Log Rem. LF 2375 15 $35,625.00
1900 110 6003 Grading Earthwork; 7” Excavation of Soil CY 463.56 15 $6,953.40
2000 618 6034 Bores LF 3261 18 $58,698.00
2100 6185 6001 TMA EA 2 5000 $10,000.00
TOTAL $733,665.05
LINE NO. ITEM NO. DESC CODE SS.P.NO. DESCRIPTION UNIT ESTIMATED PRICE PER UNIT AMOUNT
31
Dallas District - Green Ribbon Funding Program
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
TASK COMPLETION
Pre-Design Phase
Design Phase
Construction Phase
Project Acceptance Notification
PS&E NTP (Council Approval)
Construction Mobilization
TxDOT 60% PS&E Submittal
Location 1 - Punchlist
Overall Project Acceptance
TxDOT Bid Letting
TxDOT Coordination Meeting
30% PS&E Submittal
Location 1 - Site Clearing, Prep & Grading
95% PS&E Submittal
Construction Contract Award
Advanced Funding Agreement (AFA) to City
TxDOT 30% PS&E jSubmittal
Location 1 - Irrigation Installation
TxDOT 95% Submittal
Town Aproval of AFA
60% PS&E Submittal
Location 1 - Landscape Installation
100% PS&E Completion
JUNE 28 2019
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
TBD
32
Dallas District - Green Ribbon Funding Program
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
FM2181
US77
US77
US 377
Loop 288
US380
33
Dallas District - Green Ribbon Funding Program
LANDSCAPE MASTERPLAN
CITY OF DENTON, TEXAS - GREEN RIBBON FUNDING PROPOSAL MAY 31, 2019
LOCATION - US380
FY 2019 Green Ribbon
We were fortunate to receive one of
the FY2019 Green Ribbon Awards.
This project is in progress so we do not
have photographs at this point.
34
Contract
Start Vendor
Total
Contract
Amount Contract Description Bid Type
10/1/2016 Focused Advocacy $332,000 Legislative Consulting - State Contract
10/11/2016 ISI Instrumentation Services Inc.$60,000 Predictive Maintenance for Water Reclamation Solicitation
10/18/2016 TIBH Industries $300,000 Temporary Employment Services Contract
12/13/2016 Twincrest Technologies $1,200,000 Traffic Signal Radar Vehicle/Pedestrian Detection Systems File
12/13/2016 Questcare Medical Services PLLC $218,925 Medical Control Services for Fire Department, Professional Services Solicitation
12/13/2016 Midwest Employers Casualty Company $486,000 Worker's Compensation (excess) insurance File
1/5/2017 Daikin Applied Americas, Inc $50,000 HVAC Inspection & Maintenance - 8 units only Contract
1/10/2017 CareNow $207,000 Drug & Alcohol Testing Services - employee Solicitation
2/7/2017 CivicPlus, Inc. dba CivicPlus $140,000 Software - Recreation Solicitation
2/12/2017 Richard Erwin $50,000 Painting Services
2/13/2017 Canon $268,000 Copier Lease-Citywide File
2/21/2017 T-Datacom Inc $544,500 Data Cabling Services Design & Installation Solicitation
3/7/2017 Credit Systems International $248,000 Collection Services for Utilities, Fire Solicitation
3/8/2017 National Service Research $80,000 Community Survey RFP
3/28/2017 CareHere $5,010,300 Employee Health Clinic RFP
4/10/2017 Castle Branch Inc $75,000 Background Check Software Solicitation
5/2/2017 Gray Events Mgmt LLC dba Bad Dawg Tennis $750,000 Tennis Instructor Solicitation
5/23/2017 Striping Technology, LP $1,500,000 Pavement Markers Installation Solicitation
5/23/2017 Capps Rent A Car Inc $165,000 Rental of Vans for Parks Programs Solicitation
8/15/2017 Ray McCain Services Inc $350,000 Overhead Doors & Automatic Gate Maintenance, Repairs & Replacement RFP
9/1/2017 T.D. Golf $95,898 Golf Instruction Services Solicitation
9/19/2017 AHI Facility Services Inc $3,425,000 Janitorial Solicitation
10/17/2017 Pace Analytical $250,000 Laboratory Services Solicitation
10/17/2017 United Healthcare Services $3,400,000 Medical and Pharmacy Benefits, (ASO Only)RFP
10/17/2017 Lessek Enterprises LLC DBA Impress Graphics $411,840 Printing & Mailing of Citizen Newsletter RFP
10/17/2017 McGriff Seibels $1,020,000 Property Insurance, Boiler and Machinery RFP
11/7/2017 C&C Directional Boring LLC $3,000,000 Boring-Directional Solicitation
11/7/2017 Shannon Chemical Corp $325,000 Water & Wastewater Treatment Chemicals IFB
11/7/2017 American Paving Solutions Inc $1,026,000 Crack Sealing Services for Streets Solicitation
11/7/2017 CapitalEdge Strategies LLC $177,000 Legislative Consulting-National RFP
3/6/2018 Innovative Transportation Solutions Inc $630,000 Transportation Consulting Services Solicitation
3/20/2018 Green Planet Inc $216,350 Disposal of Household Hazardous Waste RFP
3/20/2018 RSVP Services, Inc.$1,180,000 Veterinary Staffing Services for Linda McNatt Animal Care and Adoption Center RFP
4/3/2018 Standard Utility Construction Inc $300,000 Street Light Maintenance Solicitation
5/1/2018 Intermountain Slurry Seal Inc $2,500,000 Microsurfacing Services RFP
5/22/2018 Quick Acquisitiom LLC Quick Search $114,000 Background Check Services RFP
6/5/2018 Sunrise IT Solutions Group LLC $2,000,000 Traffic Fiber Optic Installation RFP
6/5/2018 Dustrol, Inc.$2,176,000 Street Milling Services RFP
6/26/2018 Presidio Networked Solutions Group LLC $10,500,000 Technology Infrastructure Equip & Software RFP
6/26/2018 McGriff, Seibels, and Williams of Texas, Inc.$1,399,000 Property, Boiler & Machinery RFP
7/1/2018 Leah Wheeler dba Service First $50,000 Fitness Equipment Service & Repair RFP
7/11/2018 USIC locating Services LLC $1,200,000 Underground Utility Locating Services IFB
7/17/2018
Change Healthcare Technology Enabled Services LLC
Formerly Known as PST Services LLC $950,000 EMS Billing Services & Patient Data Reporting RFP
7/17/2018 Rene Saldivar Firehouse 21 $275,000 Mowing & Maintenance RFP
7/17/2018 Weldon's Lawn & Tree LLC $250,000 Mowing & Maintenance RFP
7/17/2018 Custom Landscape LLC dba Classic Landscapes and
Maintenance $50,000 Mowing & Maintenance RFP
7/17/2018 Greener Pastures Landscape LLC $1,100,000 Mowing & Maintenance RFP
7/17/2018 Maintaining the Common Ground (MET)$575,000 Mowing & Maintenance RFP
8/7/2018 Jagoe-Public Co.$187,500 Trucking Services IFB
8/7/2018 Dwayne Waters Inc. DBA Briscoe Alignment & Tire $310,000 Tire Repair Service IFB
8/28/2018
Questica Inc (Registered as Fraser Burlington, Inc in
Texas $351,918 Turnkey Budget Software Solutions RFP
9/11/2018 Primoris T & D Services LLC $900,000 Overhead Electric Distribution Services RFP
9/11/2018 Discovery Benefits Inc $166,276 Administration of IRS Section 125 Flexible Spending Accounts RFP
10/16/2018 Symetra $3,726,500 Supplemental Life and Disability Insurance RFP
10/16/2018 Labor First, LLC $2,440,000 Reiree Medicare and Prescription coverage RFP
10/16/2018 Symetra Life Insurance Company $3,726,500 Supplemental Life and Disability Insurance RFP
10/23/2018 Delta Dental Insurance Coompany $6,509,000 Voluntary Dental Insurance Benefits RFP
10/23/2018 United Healthcare Services $625,600 Voluntary Dental Insurance Benefits RFP
11/6/2018 T. G. Whitton Company $400,000 Fabrication and Welding Services IFB
11/6/2018 Elite Tree Service, LLC $350,000 Tree Trimming IFB
11/27/2018 Bean Electrical Inc $900,000 Traffic Signal Maintenance IFB
12/4/2018 Protech Service Company, LLC $234,000 vehicle wash maintenance IFB
12/18/2018 UnitedHealthCare Insurance Company $11,393,000 Aggregate Stop Loss Insurance RFP
1/8/2019 North Texas Umpire Association $135,150 Sports Officials&Softball Referres-Part 1 IFB
1/15/2019 Bobcat of Dallas $50,000 Heavy Equipment Rental IFB
1/15/2019 B&R Equipment Co., Inc.$100,000 Heavy Equipment Rental IFB
1/15/2019 Closner Equipment Co., Inc.$115,000 Heavy Equipment Rental IFB
1/15/2019 Herc Rentals, Inc.$50,000 Heavy Equipment Rental IFB
1/15/2019 Kirby Smith $150,000 Heavy Equipment Rental IFB
1/15/2019 RDO Equipment Co.$275,000 Heavy Equipment Rental IFB
1/15/2019 ROMCO Equipment Co.$50,000 Heavy Equipment Rental IFB
1/15/2019 T-K-O- Equipment $150,000 Heavy Equipment Rental IFB
1/15/2019 United Rentals(North America), Inc.$205,000 Heavy Equipment Rental IFB
1/15/2019 Zimmerer Kubota & Equipment, Inc.$50,000 Heavy Equipment Rental IFB
35
2/5/2019 Davey Resource Group Inc $71,741 Development of Urban Forest Master Plan RFP
4/9/2019
D&D Commercial Landscape Management and Freedom
Commercial Services, LLC $1,162,980 Rights-of-Way and Private Property Maintenance IFB
4/9/2019 Ancor Information Management, LLC, dba Utilitec $1,625,000 Utility Bill Printing and Mailing Services RFP
4/16/2019 Graybar Electric Company, Inc.$100,650 LPU Scada Communications IFB
4/16/2019 ABC Professional Tree Services, Inc.$1,800,000 Tree Trimming Electric IFB
4/23/2019 Jagoe-Public Co.$1,300,000 Trucking Services IFB
5/21/2019 L.J. Power, Inc.$750,000 Generator Services IFB
5/21/2019 Entrust One Facility Services, Inc.$185,000 Downtown Square Cleaning RFP
Fiscal Year Value No. of Contracts
FY 17 $15,555,623 22
FY 18 $36,990,884 31
FY 19 YTD $38,630,121 29
36
Location
37
Flood Map
38
39
Current Condition
To remove the existing concrete and
return to an unlined channel with
alternative channel armoring when
needed would cost approximately
$500,000.00
40
Date: May 24, 2019 Report No. 2019-109
INFORMAL STAFF REPORT
TO MAYOR AND CITY COUNCIL
SUBJECT:
Provide a report on the 1226 W. Oak Property.
BACKGROUND:
• The Health and Building Standards Commission (HaBSCo) convened a Regular Meeting on
Thursday, Feb. 21, 2019 that included Item HBS 19-001 – “Hold a public hearing to affirm
or reject an order by the Building Official to declare structures substandard. The structures
are located on parcel #29063, addressed as 1226 West Oak, Bldg. No. 1226, 1224, 1232, 212,
216, 220, and one unaddressed structure.”
o This followed a Nov. 2018 Community Improvement Inspection and the notice
required that permits be obtained and repair or demolition work commence by Feb. 8,
2019.
o On Feb. 8, 2019, a re-inspection of the premises and structure(s) was performed. The
substandard conditions noted in the Notice and Order remained the same.
o On Feb. 21, 2019, HaBSCo voted to enforce the order giving the landlord 90
days, until May 27, 2019 to comply to address the structures through either
demolition or rehabilitation or both. (Exhibit 1)
o It is our understanding that the landlord has decided to demolish the structures and the
landlord has sent a letter to the tenants to leave the premises by May 15, 2019.
(Exhibit 2)
DISCUSSION:
Notice and Assistance Provided
There is nothing in the law that requires the City of Denton to provide any relocation services.
However, the City of Denton has gone above and beyond to provide the following relocation
services and assistance to the individuals who reside on the property as set forth below.
• Building Inspections notified Community Development that HaBSCo was considering an
order that could result in a number of tenants being evicted by the Landlord and Community
Development staff was present at the Feb. 21 HaBSCo hearing.
• Following the decision, Community Development staff spoke with those tenants present at
the hearing to make referrals to local agencies providing housing assistance and to share
Community Development contact information.
• Community Development’s phone number was included in the notice sent to tenants to
evacuate the premises by May 15 for any tenants needing assistance.
• Since late February, Community Development has referred at least 12 different tenants to
local housing agencies for housing assistance.
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Date: May 24, 2019 Report No. 2019-109
• Staff has also been engaged in ongoing contact with Mr. Hudson who was featured in the
Denton Record Chronicle article. Mr. Hudson has been a daily participant at services at Our
Daily Bread for many years and he is actively working with Case Managers from Giving
Hope, Inc. and Our Daily Bread there. Case managers know Mr. Hudson and all his service
needs. While they have not yet been able to find a landlord or housing solution, they are
continuing to seek all possible options including Veteran programs and if necessary,
emergency shelter and storage of his belongings.
• Staff has also been in contact with Giving Hope and Our Daily Bread who together have
worked with 14 tenants from this property. Through these agencies, nine have been assessed,
diverted, or housed depending upon their needs and qualifications.
Current Status
• Multiple utility accounts on the property (216 Fry St., 220 Fry St., 1226 W Oak St., 1232 W
Oak St ) were commercial and have meters that service the entire building for electric and/or
water services. With the exception of 216 Fry St. where the sentinel lights account continues
to be active, the rest have been turned off for nonpayment. There are few units on the
property (212 Fry St., 1224 W Oak St) that have individual, residential meters for each unit.
Services are set up and paid for by the residents in their own names. 5/24/19 Summary of All
Properties (Exhibit 3).
• Due to the best of our knowledge, there are a few tenants remaining on the property. On the
afternoon of Thursday, May 23, a police officer reported speaking with 5 individuals that
were remaining on the property. This is supported by the summary referenced above.
• Non-profit agencies will continue to outreach with the remaining individuals at the site to
offer assistance.
Next Steps for Property
• According to the Order of the Health and Building Standards Commission, Mr. Naderi has
until May 27, 2019 to comply with the order by either demolishing the substandard structures
or repairing the substandard structures on his property.
• If after May 27, the owner fails to comply with the order, the City is authorized to
immediately proceed with further action, including demolition of the structures, and, if such
action is taken, will place a lien on the property in order to recover its costs. Additional time
will be required to bid out the demolition work, determine funding, and likely would be an
incremental process over several months.
o Community Improvement Services (CIS) Division will perform an inspection of the
structures which are the subject of the order on or after Monday, June 3, 2019.
o CIS will document either the compliance with the order or non-compliance with the
order.
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Date: May 24, 2019 Report No. 2019-109
o A report will be prepared summarizing the findings of the inspection.
o At this time if persons are found to still be living in the substandard structures, the
Building Official for the City of Denton may issue an order to vacate the structure or
structures and Community Improvement Services would be authorized to secure the
buildings.
o Any remaining individuals at the site who are required to vacate will be offered
information and support for housing assistance through a community non-profit
partner.
ATTACHMENT(S):
Exhibit 1 – Order of Heath and Building Standards 02-26-19
Exhibit 2 – Exhibit 2 - Landlord Letter 04-15-19
Exhibit 3 - 1226 W Oak St - Summary of All Properties
STAFF CONTACT:
Sarah Kuechler
Director of Public Affairs
sarah.kuechler@cityofdenton.com
(940) 349-8356
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Date: May 24, 2019 Report No. 2019-109
44
DENTON
ORDER OF THE HEALTH AND BUILDING STANDARDS COMMISSION
February 21,2019
CASE 1812-0431, #1812-0430, #1812-0429,
#1812-0427,#1812-0426,#1812-0382,#1812-0705
Address: 1226 W Oak St, Denton TX
Legal Description: PONDER ADDN LOT 1A
Property ID: 29063
On February 21, 2019~ the Health and Building Standards Commission ofthe City of Denton , Texas (the
"Commission") considered whether the structures located at 1226 W Oak St (220 Fry St; Unknown Bldg #,
Fry St; 216 Fry St; 212 Fry St; 1232 W Oak St; 1226 W Oak St; 1224 W Oak St) are substandard , dilapidated
and unfit for human habitation, and do not meet minimum standards and the buildings constitute a ha zard
to the public health, safety, and welfare. The City appeared and was represented by Stephanie Berry,
Assistant City Attorney, and testimony was given by Community Improvement Services Officer Heather
Dow and Building Inspections Supervisor Billy Ewton. The owner of the structure, Bahman Naderi was
duly served with notice and was r epresented by his Attorney William Trantham, before the Comm ission.
Mr. Naderi agreed to this order.
Based on arguments and evidence presented at that hearing, the Commiss ion found that the structures
located at 1226 W Oak St (220 Fry St; Unknown Bldg#, Fry St; 216 Fry St; 212 Fry St; 1232 W Oak
St,; 1226 W Oak St; 1224 W Oak St), are s ubstandard, dilapidated, unfit for human habitation, and a
hazard to the public health , safety, and welfare, according to the Denton City Code Chapter 2, Chapter 17,
Articles Xill, and Tex. Loc. Gov't Code §214.00l(a), and that Bahman Naderi is the owner.
Based on the arguments and evidence presented at the February 21, 2019 hearing, the Commission did issue
an order to the owner to repair or demolish the structures at 1226 W Oak St (220 Fry St; Unknown Bldg
#,Fry St; 216 Fry St; 212 Fry St; 1232 W Oak St,; 1226 W Oak St; 1224 W Oak St) within ninety
days (90) of the date the order was signed.
It is therefore ORDERED:
T he owners shall repair or demolish of all the structures on site no later than 90 days following the date of
this order, and shall maintain the property secured in a reasonable manner from unauthorized entry during
such demolition or rep airs.
On or about May 27 , 2019 Community Improvement Services Officer Heather Dow will inspect the
property and assess progress and compliance with this order. The fmdings of this assessment will be
presented to the Commission by appearing in person or through electronic means of distribution.
If the Owner elects to perform repairs, he or she exclusively assumes all risk, expense and
responsibility for ensuring that all legal requirements and standards are fully and strictly satisfied
within the strict time constraints of this order, regardless of whether such standards are required
under Denton's Code or any other law. Neither City, nor its staff, assumes any responsibility for
identifying these standards, nor for guiding the Owner towards a timely, successful or feasible repair.
Neither the City nor its staff warrant, assure, represent or recommend that timely, compliant,
affordable, complete, or satisfactory repairs are feasible, or even possible, whether under ideal
45
47
1226 W Oak St
5/24/19 Summary of All Properties
The following accounts have meters that service the entire building for the services listed. For commercial cut
non pay accounts, water and electric meters are not disconnected at the same time. To ensure accuracy, all
meters for commercial water service which are shown to be off have been verified by a field crew to confirm the
status.
216 Fry St
This account was turned on overnight Tuesday, 5/21. Upon discovery that the service was commercial, it was
turned back off Wednesday morning. This location has an account for sentinel lights which is active. The
building does not have active water or electric services. 5/24/19 field crews found the water meter had been
reconnected and have turned it back off and locked it.
Unit Number Electric Water Notes
Sentinel On N/A No request for termination; account is paid to current
BLDG Off 5/8/19 Off 5/17/19 Cut Non Pay; Tampering ‐ Water 5/24
220 Fry St
Water is set to be turned off with the Verify Cut Non Pay which is done 7 days after interruption. There is no
electric service currently.
Unit Number Electric Water Notes
BLDG Off 5/23/19 On Electric Cut Non Pay; Water scheduled for cut 5/30/19
1226 W Oak St
This account was turned on overnight Tuesday, 5/21. Upon discovery that the service was commercial, it was
turned back off Wednesday morning. 5/24/19 field crews found the water meter was still off. It has been
locked.
Unit Number Electric Water Notes
BLDG Off 5/8/19 Off 5/17/19 Cut Non Pay
1232 W Oak St
Field technicians discovered tampering of the electric meters at the property on 5/22/19. 5/24/19 field crews
found the water meter had been reconnected and have turned it back off and locked it.
Unit Number Electric Water Notes
BLDG Off 5/8/19 Off 5/16/19 Cut Non Pay; Tampering ‐ Electric 5/22, Water 5/24
48
The locations below have individual, residential meters for each unit. Services are set up and paid for by the
residents in their own names. As residential water and electric meters are turned off at the same time,
individual water meters which are listed as off were not field validated.
212 Fry St
This location is individually metered for water and electric. Service is in the names of residents.
Unit Number Electric Water Notes
1 On On No request for termination; account is paid to current
2 On On No request for termination; account is paid to current
3 On On No request for termination; account is paid to current
4* Off 6/7/18 Off 6/7/18 $406.99 Write off balance 1/1/19
1224 W Oak St
This location is individually metered for electric. Electric service is in the names of residents.
Unit Number Electric Water Notes
BLDG N/A On Account past due; Scheduled to cut 5/29/19
1 On On No request for termination; account is paid to current
2* Off 5/1/19 Off 5/1/19 Customer requested turn off
3 On On No request for termination; account is paid to current
4* Off 5/15/19 Off 5/15/19 Customer requested turn off
5* Off 5/17/19 Off 5/17/19 Customer requested turn off
6* Off 4/24/19 Off 4/24/19 Customer requested turn off
7* Off 2/26/19 Off 2/26/19 Cut Non Pay
8* Off 2/22/19 Off 2/22/19 Customer requested turn off
9* Off 5/23/19 Off 5/23/19 Cut Non Pay
10* Off 2/19/19 Off 2/19/19 Customer requested turn off
*Water meters for individual residential accounts were not validated as off or locked by field on 5/24/19.
49
50
Bikeway Network in Denton County
The Regional Veloweb and Community Shared-Use Path network does not include recreational
paths/loops, private paths, equestrian or nature trails, or wide sidewalks less than 10’ in width. On-
street bikeways in the urbanized area include separated or protected bike lanes/cycle tracks, bike
lanes, marked shared lanes, and marked bicycle boulevards.
On-street bikeways in the urbanized area do not include signed bike “routes”, signed “share the
road”, unmarked wide outside lanes, or signed wide shoulders. The use of wide shoulder is included
on carious roadways linking rural communities outside of the urbanized area.
Facility recommendations indicate transportation need. Corridors specific alignment, design, and
operation characteristics for the Reginal Veloweb system will be determined through ongoing
project development. 51
3
Gabriel Ortiz
Transportation Planner I
Sustainable Development Program
North Central Texas Council of Governments
616 Six Flags Drive, Centerpoint Two
Arlington, TX 76011
Email: GOrtiz@nctcog.org
Phone: (817) 695-9259
52
53
54
Date: June 4, 2019 Report No. 2019-104
INFORMAL STAFF REPORT
TO MAYOR AND CITY COUNCIL
SUBJECT:
Credit and Collections Follow-Up Summary
BACKGROUND:
In October 2017, the Public Utilities Board and City Council received a presentation of Credit and
Collections results and practices. The review was specific to Ordinance 2010-292, which details
Denton Municipal Utilities’ credit and collection practices implemented in response to
recommendations made by Navigant Consulting in a 2008 management review and evidence that the
City’s uncollectible debt was increasing in amount and proportion to total accounts receivables.
Through review and discussion of information requests, in November 2017 the Public Utilities Board
recommended and City Council gave direction to increase funding by $25,000 for the P.L.U.S One
program, allow funding to be used towards deposit, update criteria for new contract and proceed with
a Homelessness Deposit Waiver. In December 2017, City Council provided direction for
modifications regarding internal credit scoring and deposit assessment which were adopted in January
2018.
March 26, 2019, Customer Service presented results based on credit and collections changes
implemented in the spring of 2018. Additionally, Navigant Consulting presented a follow up study
of the overall credit and collections program and practices implemented resultant from their 2008
study recommendations.
DISCUSSION:
Based on information received on March 26, Council requested clarification and additional
information on several topics. Customer Service has actively researched and collected these topics
and has made the following conclusions. Actionable items have also been addressed.
Interfaith Ministries, Inc. Customer Service Evaluation
At the direction of the City Manager, Customer Service conducted a review of customer partnerships
with Interfaith Ministries, Inc. A document regarding the client satisfaction survey of Interfaith
Ministries, Inc. which contains the formal letter sent by City of Denton, Interfaith’s action plan,
Customer Service’s follow-up questions and a meeting summary is included with this report.
The survey sample for included 59 of 264 families who received assistance with 24 clients
participating in the survey. For clients who were denied an appointment or were denied assistance,
we were only able to obtain contact information for 30 clients and only 5 were reached and chose to
participate in the survey.
Interfaith did not maintain a comprehensive list with contact information for clients who did not
receive assistance, nor have they actively sought feedback from clients who no-show for their
appointment. However, Interfaith has begun collecting the email address of every potential client
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Date: June 4, 2019 Report No. 2019-104
who is willing to provide it. That list will be included with the monthly reports provided to Customer
Service.
The information will be utilized to send a monthly survey to each of the residents on the client list
and will include a comment area for the resident to note whether they arrived at the appointment as
scheduled and if they did not, to please say why.
Homelessness Deposit Waiver Utilization
The deposit waiver program is a benefit to participants in housing assistance programs such as
transitional housing, permanent supportive housing, and rapid rehousing programs. In February of
2018 and again in June of 2018, the availability of the program was announced, and the application
sent out to eligible local nonprofit agencies. It was also promoted by staff at various community
coalitions and meetings.
Three agencies applied and were accepted between February 2018 and July 2018: Giving Hope, Inc.,
Interfaith Ministries, and the Veteran Community Navigator Program. In April, Our Daily Bread, the
Salvation Army, and Grace Like Rain have been added to the available agencies for clients who are
receiving rental assistance or housing stability case management. These are in addition to Denton
County Friends of the Family who was already receiving deposit waiver assistance for victims of
family violence through Customer Service prior to the program’s implementation.
Utilization of the program may vary due to fluctuations in available housing and funding for housing
assistance programs and staff turn-over in agencies resulting in lower awareness of the program over
time. It is also possible that new program funding awarded may make other agencies eligible for the
program that were not previously eligible. In recognition of the need to provide ongoing awareness
of the program, Community Development staff will promote the program to community nonprofit
providers and community coalitions through a quarterly direct email campaign and will include a
promotion of the program on the City’s website.
Rate Programs Research
Navigant Consulting indicated that some utility systems offer alternative rate structures and discount
programs such as senior rates, Life-line/Income-based rates, arrears forgiveness, and weatherization
incentives. Customer Service has reviewed the program offerings of Austin, Houston, Lubbock, and
San Antonio and have included Equivalent Number of Days Revenue Outstanding (ENDRO) and
debt performance where possible.
Debt Performance Programs Offered
Debt
Ratio
ENDRO Income
Based
Other
(Sr, Vet, Medical)
Efficiency
Improvements
Donated
Funds
Denton 0.15% 22 X X
Austin 0.45% 38 X X X X
DeSoto X
Houston X X
Lubbock 0.54% X
San Antonio 0.32% X X X
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Date: June 4, 2019 Report No. 2019-104
State regulations prohibit municipalities from providing free utility services or forgiving debt and
dictates that rates must be uniformly applied. The City of Denton adopted this requirement in the
City Charter under article 12, section 2.
City Charter, Sec. 12.02. - Rates.
The city shall have the power, subject to limitations imposed by state law and this Charter, to
fix and, from time to time, revise such rates and charges as it may deem advisable for
supplying such utility services as the city may provide. The utilities shall provide no free
services; the rates and charges for services to city departments and other public agencies
shall be the same as the regular rates and charges fixed for similar services to consumers
generally. The rates and charges for services to consumers outside the corporate limits of the
city may be greater but shall not be less than the rates and charges for similar service to
consumers within the corporate limits of the city.
To accommodate uniform rate application rules, it appears most municipal utility organizations offset
rates with qualified discounts ranging from an average about $80-$650 annually. However, Grand
Prairie has accomplished this by significantly discounting the lowest rate tier to accommodate for
consumption required as a necessity.
Qualifications for all programs except senior citizen programs appear to be income based with most
utilities validating eligibility through participation in state, federal, or local assistance programs.
Senior citizen programs vary and may include service discounts, late fee waivers, deposit waivers or
payment deadlines which have been extended by several days.
Deposits appear to be collected in the same manner for all customers regardless of program
qualification. The only exception to this is Austin Energy which waives deposits for veterans
returning from deployment and for residents who can prove medical indigency.
Commercial Customers by Average Consumption
A question was raised about the number of commercial accounts based on their consistent usage. All
commercial and industrial customers were reviewed and grouped by electric consumption. The
grouping represents all customer’s whose consumption was in the designated service range in each
of the previous 12 months for all electric service supplied at one point of delivery and measured
through one meter.
General Service Small General Service Medium General Service Large
Demand Range < 21.0 KW 21.0 KW to < 250 kVA 250 kVA +
Customer Count 4,089 1,603 155
Debt Performance
Accounts responsible for FY2017-18 bad debt were reviewed and all accounts whose deposit amounts
were reduced or removed by the new deposit guidelines were identified. The below chart outlines
the findings of this analysis.
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Date: June 4, 2019 Report No. 2019-104
Total Number of FY2017-18 Write Off Accounts 1,927
Total Number of Accounts with Lower New Guideline Deposit 685 35.6%
In response to Council, the below chart provides the dollar amount of bad debt which was experienced
under the new credit and collections guidelines. It also shows what bad debt would have been with
the same customers under old guidelines as well as what debt would look like if all deposit
requirements were reduced to a one month deposit based on current credit guidelines.
Bad Debt by Demographic
Income information related to specific customers contributing to bad debt is not available. However,
American Community Survey demographic information contains data indicating the average
household income and percentage of residents whose income is below the poverty level based on the
census block. Locations producing bad debt in FY2017-18 were matched against this data and
grouped by the number of write offs based on the percentage of the population under the poverty level
for that group.
There is no obvious demographic trend to the distribution of bad debt. Overall, 64% of all bad debt
occurs in demographic regions which have a less than 30% poverty level household distribution.
Additionally, 22 bad debt accounts (1%) occurred in areas where less than 1% of the population is
below the poverty level. The chart below outlines bad debt against available demographic
information.
Percent of Households
Below Poverty Level
Total Number of
Write Offs
Percent of Bad Debt Average Household
Income
< 10% 272 14% $111,492.12
10% - 19.9% 360 19% $73,217.84
20% - 29.9% 598 31% $54,699.02
30% - 39.9% 299 16% $37,080.75
40% - 49.9% 142 7% $41,514.68
50% - 59.9% 201 10% $24,791.59
60% - 69.9% 35 2% $25,099.00
70% - 79.9% 20 1% $26,721.00
80% - 89.9% 0 - -
> 90% 0 - -
Transfer of Service Deposit Requirements
Each utility account is associated with a service address and the deposit is based on the utility usage
for that specific service address. The deposit allows for coverage up to two average utility bills for
the service address. When transferring services, a customer may be required to pay a new deposit for
FY2017-18 Bad Debt
Actual with New Guidelines $420,268.97
Under Old Deposit Guidelines $306,746.71 27.0%
Standard 1 Month Deposit $472,619.38 12.46%
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Date: June 4, 2019 Report No. 2019-104
their new account. This new deposit would be based off the utility usage at their new address. If the
customer has established a D internal credit rating they will be required to pay a one month deposit
and a customer with an E internal credit rating will have a two month deposit requirement. This
deposit is billed to the customer and not required to be paid prior to connection at their new address.
When the prior utility account is closed, the deposit plus interest earned is applied to the final balance.
If the remaining balance is a credit and a deposit is required at the new service address, the credit will
be applied to the new required deposit. If the balance remaining is a debt, it will be transferred after
the final bill due date to the new service address utility account. If the customer needs arrangements
at that time, Customer Service will work with the customer.
Commercial Deposit Fund Increase
Commercial deposit balance has increased since February 2018. This is due to an increase to the
number of active commercial accounts and existing accounts which qualified for deposit increase
during the quarterly assessment. Additionally, the amount of the average commercial deposit which
is based on 2 month consumption increased from $1,204 to $1,240.
Late Fee Comparison
Navigant Consulting noted that many utilities have moved from a late fee of a set amount to a
percentage based late fee.
Late fee assessment over FY2017-18 was evaluated to model late fees under the current system, 5%,
and 10% of the past due balances. The current fee is shown as its percentage of the average bill for
each service class. Impacts to monies collected for late payments were also calculated.
Accounts Average Bill Current Flat Fee 5% 10%
Commercial 4,016 $1,618.97 $20 $80.95 $161.90
Multifamily 20,852 $116.76 $20 $5.84 $11.68
Residential 33,087 $267.02 $20 $13.35 $26.70
Current Fees Billed Billed at 5% Billed at 10%
Commercial $80,320 $325,089.77 $650,179.55
Multifamily $417,000 $121,738.60 $243,477.20
Residential $661,720 $441,740.29 $883,480.58
TOTAL $1,159,040.00 $888,568.66 $1,777,137.33
Pay As You Go Prepaid Utilities Promotions
Planned website updates to include Pay As You Go information and the rollout of increased cash
payment locations for Pay As You Go customers in addition to post-paid customers is scheduled to
be live May 1st. An educational video is in production and anticipated for release mid-May.
Customer Service is working closely with the Public Communications Office. Public outreach for
the Pay As You Go program is actively increasing with a targeted public education campaign planned
for July 2019.
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Date: June 4, 2019 Report No. 2019-104
The July campaign will include a redesign of the Customer Service website for better access to
information and resources including Pay As You Go information. The program will be highlighted
in the resident newsletter and will receive verbiage on the utility bill insert. Additionally, the
campaign will include a themed series of educational posts through social media at least weekly and
prominent Pay As You Go information on the main City webpage. Social media posts will be
promoted to increase exposure to Denton residents.
Pay As You Go social media promotion has begun and will continue on the City of Denton outlets
leading up to the full promotion. The first post was released April 2nd and was picked up by DTV for
inclusion in their April 3rd DTV Newsbreak.
Customer Service is providing information, brochures and education to area apartment community
leasing offices to increase awareness of the program for tenants. First contact with agents was made
April 9th. Many properties have already begun placing Pay As You Go information in the welcome
packs for their new residents. Currently, we have met with leasing agents representing 130 properties.
Staff has created a weekly plan to ensure all leasing agencies are reached. We are currently working
with the Public Communications Office to ensure success of our multifamily partnership by providing
the best support materials to communities in a cost sustainable manner.
CONCLUSION:
There are declining trends in the performance of bad debt, but there is a 6 month delay between a
final billing and the point where the balance becomes uncollectible debt. The changes to credit and
collection policies were implemented in the middle of a fiscal year and currently only 7 months of
bad debt performance have been collected since the new guidelines. The first full fiscal year of bad
debt performance which provides baseline performance under the new guidelines will not be available
until April 2020.
Customer Service agrees with Navigant Consulting’s recommendation of continued monitoring of
debt performance and avoidance of additional changes to the guidelines until at least two full fiscal
year worth of data is available. This will also allow for increased adoption, performance tracking and
impact analysis of the Pay As You Go program’s ability to decrease customer deposit burden while
lowering the impact on bad debt.
STAFF CONTACT:
Tiffany Thomson, Director of Customer Service
(940) 349-7401
Tiffany.Thomson@cityofdenton.com
60
Customer Service
601 E. Hickory St. Suite F, Denton, TX 76205 (940) 349-8700
OUR CORE VALUES
Integrity Fiscal Responsibility Transparency Outstanding Customer Service
ADA/EOE/ADEA www.cityofdenton.com TDD (800) 735-2989
March 5, 2019
Condell Garden
Executive Director
Interfaith Ministries of Denton, Inc.
1109 N. Elm St
Denton, TX 76201
Dear Condell:
At the direction of the City Manager, Customer Service conducted a review of customer
partnerships with Interfaith Ministries. The finding was that allocated funding is used
appropriately and within the set parameters. Additionally, customers who have received
assistance have an overall good impression. However, Interfaith Ministries was found to be
lacking sense of urgency and responsiveness in assisting customers who are often facing
imminent service interruption, communication with clients is inadequate, and information
provided on the telephones and website are inconsistent.
Due to the city’s financial tie with Interfaith Ministries, it is important that your organization
builds customer relationships that embody the values of our organization. The following
summary outlines the methodology, execution, findings, and next steps related to evaluation of
Interfaith Ministries conducted from February 14-22, 2019.
The customers who visit Interfaith Ministries first go through an appointment screening
process. During the screening, customers who show financial need and crisis are given an
appointment. They bring all required documentation to the appointment and a decision is made
on whether assistance is granted. This means customers fall into one of three categories; denied
an appointment, denied assistance, or granted assistance.
In order to ensure a well-rounded understanding of the experiences of all customers, we
employed a four part survey approach. Surveys were developed for each of the three customer
groups as well as a secret shopper panel. All attempts were made to survey a randomized 10%
sample of each of the three customer groups.
61
2
Assistance Received Survey Group:
Available assistance data from April 2018 - December 2018 provided a list of 264 families
who had received assistance. A randomized sample of 59 records was pulled to allow for
customers who were unreachable, refused to participate, or were randomly identified more
than once due to multiple visits during the timeframe. A total of 24 customers who were
contacted chose to participate.
Denied Appointment & Denied Assistance Groups:
Customer Service only receives detail data on customers who have received assistance. A
request for the list of clients who were either denied assistance or were screened out of the
application process was submitted. A complete list was unavailable as summary records
are not maintained on these contacts currently. Interfaith Ministries was able to compile a
list of both groups from their January contact information sheets. A complete listing from
October to current was received March 4.
The list yielded 13 records of clients who were denied an appointment and 17 records of
clients who were denied assistance. Not all records had contact information, but Customer
Service did attempt to locate and contact all available records. Contact was only able to be
made with two clients denied appointments and 5 clients who received an appointment but
did not receive assistance.
Secret Shopper Panel:
In order to attempt to get a better idea of the customer's experience, we deployed 4 secret
shoppers. Two were anonymous Denton residents, one was a resident employee and one
was a non-resident employee. Shoppers were instructed to make contact with Interfaith
seeking assistance and document the experience.
Survey information was aggregated after completion to provide a view of the whole customer
experience. The picture is not as balanced as desired due to lack of denied client information.
Survey Group Key Findings:
• Overall satisfaction was 90%
• 100% of clients who received assistance would recommend Interfaith Ministries to friends
or family in need while only 92% would choose to return to Interfaith personally
• 93% of respondents indicated they were treated with dignity and respect
• 100% of clients who received assistance reported Interfaith was respectful of their time and
travel with an average of 2 trips to the office required
• 32% of clients indicated they had difficulty contacting Interfaith Ministries
• 19% of respondents replied or left comments indicating they were not treated with respect
through actions or body language
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Secret Shopper Results:
Three secret shoppers called several times and left messages requesting assistance. To
date, Interfaith Ministries has not reached out to any shopper. One of the shoppers reported
that the second time she called, the voice mail message had changed and indicated clients
seeking assistance should not leave a message, but must come into the office. It further
stated that messages would not be returned. This was received prior to the fourth shopper
calling. Due to schedule conflicts, they were unable to go in person and withdrew.
The following week, we called to review the voice mail message. Instead, there was a
message indicating the office was closed for President's Day both the Friday before and the
Monday of the holiday. Again, this message indicated that callers seeking assistance
should come into the office, not leave a message and calls would not be returned. The
shoppers who called Friday morning and afternoon did not receive a message that the
office was closed on Friday.
• 100% of the shoppers consider it difficult to make contact with Interfaith and were not
satisfied with their overall experience
• 1 shopper drove to the location and was able to speak with Interfaith staff and indicated
staff were respectful
• 1 shopper indicated staff was not rude, but did make them feel uncomfortable as though
they were disapproved even before having an appointment when they finally reached
Interfaith by phone after 8 days
• 1 shopper indicated the hours were inconvenient due to misinformation on Interfaith’ s
website
Overall, it appears Interfaith has a high overall satisfaction rate with customers receiving
assistance. However, responsiveness and sense of urgency for residents appears absent. After
reviewing the website which indicated clients seeking assistance should call, receiving feedback
stating messages were conflicting, and reviewing the phone message ourselves, we asked for
confirmation that clients were, in fact, able to call for assistance. We were told that clients are
able to call for help, but after nearly 3 weeks since making initial contact, no secret shopper has
received communication initiated by Interfaith Ministries.
Another area of concern is the office closure of two days for President's day. Scheduled holidays
are not available on the website and the office closure message was not available to callers for
the full day Friday. The website has varying information related to office hours and indicates
residents can call for assistance although our experience is not consistent with that.
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The findings of our study mimic concerns and feedback from City Council, staff and customers
over the last several months. As such, we are requesting a formal plan of action on how the
following items will be addressed:
1) Response to customers is made in a timely manner preferably within 1-2 business days.
2) Ensuring customer messages are returned preferably within 1-2 business days.
3) Phone recordings contain clear information which matches the website.
4) Including closure information and holiday schedule on the website.
5) Review website and correct discrepancies such as the hours of operation found on the
Contact Us and Apply for Assistance sections of the website.
The plan of action should be provided within the next two weeks. It will be reviewed by staff
and provided to the City Manager for his review after which we can meet to discuss any further
direction or next steps.
Sincerely,
Tiffany Thomson
Director of Customer Service
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On-site Meeting with Interfaith Ministries & City Staff
April 2, 2019
The following contains the action plan items provided by Interfaith Ministries, Inc. including all follow up
questions by Customer Service and the corresponding response from Interfaith Ministries, Inc. If additional
clarification, action or direction was decided upon during the on-site meeting, that is clearly noted as well.
1. Response to customers is made in a timely manner, preferably the same business day.
Interfaith Ministries provides several different types of assistance to community members, including, rent
assistance, emergency medical assistance, and assistance with utilities for DMU, TXU, and CoServ
customers, as well as various types of other assistance. Depending on the volume of requests received
(particularly at peak times of the year), it is not always possible to contact people within the same business
day.
a. Interfaith is adding a screening form to our agency website, allowing an additional way for customers
who are unable to get through by telephone, to contact us.
b. Our goal is to contact individuals within 1-2 business days to screen them and to schedule an
appointment, if appropriate.
City Follow-up Question Interfaith Response
Interfaith experienced the same illness setbacks
last year in about the same time. Since this has
happened two years in a row, what is being done
to prevent operational impacts next year? Two
months of reduced access is more than 15% of the
year. This is a significant impact to the public.
While we are not in a position to predict that our staff
and volunteers will all become ill at the same time,
our goal this year is to recruit additional volunteers
and maintain a PRN list of volunteers for when we
are shorthanded. While these individuals may not be
qualified to see clients, they will at least be able to
answer the phone and/or contact customers to let
them know we are working on an appointment.
Looking to create on call
When will a screening form be on the website? The screening form is currently online.
What will occur in the meantime to address this
concern?
We are also asking staff and volunteers from other
areas to answer the client line when the caseworker is
busy seeing clients, and to review any messages left
on the answering machine.
2. Ensuring Customer Messages are returned, preferably the same business day.
It has long been the practice of Interfaith Ministries not to accept client messages on our answering
machine except in the case of someone wanting to cancel or reschedule an appointment. The outgoing
message on our answering machine has indicated this for several years. There are many reasons for this,
including the fact that our older telephone and answering machine system is not equipped to handle a large
volume of calls. When full, the machine stops recording and cuts people off. Also, unless, names and
phone numbers of customers are clearly and distinctly stated, messages are often garbled and difficult to
understand, making it difficult to return calls.
a. We have recently received a grant to update our voice systems which will allow us to increase the
number of users that can be on the phone at one time, direct calls to specific extensions, and take messages
for specific persons and purposes. We anticipate that this system will improve the quality of messages and
our ability to return them. We will have the updated system in place by June 30th at the latest.
b. We are actively recruiting more regular volunteers to answer screening calls.
c. One of our goals in our most recently adopted strategic plan is to contact customers within 1-2 business
days.
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City Follow-up Question Interfaith Response
Since implementing a goal for 1-2 day client
contact, what is your current performance in this
area as well as the performance over time?
Since implementing the goal in October, 91% of
clients that have filled out a screening form have
been contacted within 1-2 days, with 50% being
contacted the same day, 28% contacted the next day,
and 13% contacted within 2 days. Those who reach a
caseworker by telephone are screened immediately.
Two secret shoppers have still never been
contacted from February. One who left a message
prior to the phone outage and one who left a
message prior to the outage, but also went in
person and filled out a form then went in person a
second time when no call was received. What
protocol is in place to ensure that all potential
clients have been contacted?
As mentioned in our last communication, we were
not accepting phone messages at that time. Each
screening form has a date of request and notes by the
caseworker as to when contacts or contact attempts
are made. I would be able to look this up if I knew
the name of the person. We make at least two
attempts to contact each person.
Are complete voice mail messages which include
name and a contact number disregarded? Three of
our secret shoppers called and received the
answering machine. All three indicated there was
no indication a voice mail should not be left until
the afternoon of Friday, February 15. The website
tells prospective clients to call for assistance only
receive a message telling them they must come
in. Finally, when we asked about whether clients
were able to call for assistance, the email response
indicated they can; however, the reality appears
that a client can get assistance by phone only if
someone answers the phone. Otherwise, they
must take off work and come in.
I have heard the outgoing mail message hundreds of
times, however, it would serve no purpose to
contradict your secret shoppers. I will simply say that
this issue has been resolved. Should the persons call
again, their calls will be answered or returned,
assuming their messages are clear and
understandable.
Once the new phone system is in place, will
clients be able to leave messages and have them
returned to prevent having to take multiple days
away from work?
Yes.
Will the phone system allow the recording of calls
to monitor quality of the client experience?
We do not know all of its capabilities yet, but our
tech person assures us that we will be able to do some
quality assurance monitoring.
3. Enhance customer service approach with customers seeking assistance.
Customers are generally highly stressed by their situations when they contact us. Often they have known
for several days, sometimes weeks that they would not be able to pay their bills. However, they may wait
until right before cut off or after cutoff to contact us. While the majority of clients express satisfaction
with the way they are treated by our organization, some perceive the questions we must ask as intrusive
and rude or become upset if their utility assistance cannot be provided "on the spot."
a. To help ensure that we are not contributing to customer feelings of dissatisfaction, we will be providing
staff and volunteers with quarterly customer service and communication skills training.
b. The first training was held on 03/13/19.
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City Follow-up Question Interfaith Response
In addition to providing regular training, how do
you plan to monitor and measure success?
We have a customer satisfaction survey that can be
filled out in office or online. Customers are
encouraged to fill out this survey. The online version
has been available for more than 4 years.. Of those
surveys returned, our customer satisfaction rate from
November to February averaged 92%. We also have
an in-office and online client complaint form. The
online form is listed under “Our Service” These
forms come to the director who makes an effort to
either resolve complaints or explain our decisions.
We would always prefer that customers first try to
resolve their complaints directly with us. This lets us
know quickly and effectively how well we are doing
and what corrections might need to be made.
MEETING CLARIFICATION:
Interfaith will ensure the client screening sheet be provided with all contacts for initial screen
through those who receive assistance including an email address for all clients who are willing to
provide one.
Customer Service will conduct an internal survey of clients by type Denied Appointment, Denied
Assistance, Received Assistance. The survey will include request for clarification if the customer
indicates they did not arrive at a scheduled appointment.
4. Phone recordings contain clear information which matches the website.
a. Messages on both the web site and telephone have been reviewed.
b. We are updating them to make sure they are consistent, and trying to be as specific as possible
regarding administrative hours and appointment hours.
City Follow-up Question Interfaith Response
The apply for assistance section is
better. However, this should be crystal clear that
if you are unable to reach by telephone, that you
must visit the office. This would help potential
clients plan for the possibility of a trip to the
office.
Customers may now submit a screening form online
if unable to reach us byu phone or visit the office.
The contact us section still gives no indication that
clients may have to come in.
The web site now indicates that assistance cannot be
provided over the telephone and that they will have to
come to our office if an appointment is scheduled.
The hours of availability still do not
match. Contact us indicates if you are seeking
assistance you have two windows of opportunity
to reach someone. The apply for assistance area
indicates only a 3 hour daily window.
The apply for assistance is now a section called “I
need help.” The hours should now match.
MEETING CLARIFICATION:
A little more simple website cleanup is needed and will be completed.
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5. Including closure information and holiday schedule on the website.
Regarding the early closure on Friday February 15th, it was the director's decision to close early due to the
fact that scheduled customers had been assisted and our building still had no working plumbing. Prior to
leaving for the day, a sign was placed on our door and our answering machine message was updated to
indicate the closure. Nonetheless, we have not been consistent in listing our scheduled holiday closings.
a. The website is currently being updated and will be updated as changes occur. It will include holidays
and our policy for inclement weather closings.
b. In the event of a future unexpected closing on a day not scheduled, we will make an effort to update our
face book and web page, our phone message, and leave a sign on our door.
City Follow-up Question Interfaith Response
Website information looks great! This should be a
helpful improvement.
n/a
I understand closing due to issues such as
plumbing outages. Would it be expected to close
without responding to all voice mail messages for
assistance first?
In the future we will make an effort to respond to
messages before closing.
For our purposes, there should be no need to
change the website every time you are closed as
long as you have a clearly posted holiday schedule
and weather policy as long as the phone message
and Facebook are updated for unexpected outages
(including weather outages). However, could an
email notification to the organizations served also
be sent?
Yes
I would recommend in the situation such as Feb
15, the message could have been more clear. "Due
to plumbing issues, the office will be closed Friday
afternoon, February 15. Offices will remain closed
on Monday, February 18 due to observance of
President's Day and will reopen Tuesday,
February 19." That helps manage customer
perceptions related to agency responsiveness.
Good feedback.
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6. Review website and correct discrepancies such as the hours of operation found on the Contact Us
and Apply for Assistance sections of the website
a. Our website is currently being reviewed and updated.
b. In addition to correcting any discrepancies, we will be adding a complete list of required
documentation, and more specific information about our areas of coverage. We hope that this will cut
down on the volume of out-of-area calls received and reduce the amount of no-shows caused by people
not willing to provide required documentation.
City Follow-up Question Interfaith Response
Inclusion of the needed forms and list of required
documentation should assist greatly and reduce
unnecessary workload on Interfaith staff. COD
could add a link to the Interfaith website and
application to help make things as simple as
possible for you.
We also believe that COD is able to assist by
looking at the feasibility of creating an email
template with all the basic information, Interfaith
contact information, website link and attached
forms that will be needed. Staff could email
customers the information at the time a referral is
suggested. While it cannot be guaranteed at this
point, we would be happy to explore that to
improve services to our public and to help simplify
contact management for Interfaith.
Yes, anything you can do to help us get the correct
information out to customers would be appreciated.
MEETING CLARIFICATION:
Customer Service will add a link and information for Interfaith Ministries to the City website
during the re-design set for July 2019 launch. Additionally, Customer Service is working on
feasibility of a process to email customers information on Interfaith services as needed.
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Date: June 7, 2019 Report No. 2019-119
INFORMAL STAFF REPORT
TO MAYOR AND CITY COUNCIL
SUBJECT:
During the Wastewater Budget presentation on June 4, 2019, Mayor Pro Tem Hudspeth asked
for additional information concerning diversion of wastewater from the Robson Ranch Water
Reclamation Plant to the Denton wastewater collection system.
BACKGROUND:
The Robson Ranch development wastewater flows are currently treated at the Robson Ranch
Water Reclamation Plant (RRWRP). This plant provides wastewater treatment service only to
the Robson Ranch development, and currently has capacity to treat 375,000 gallons of average
daily flow. To serve the fully developed condition of Robson Ranch the plant will need to have
capacity to treat 1.6 million gallons of average daily flow.
In July 2015, Robson developers, the Denton City Manager, the Assistant City Manager -
Utilities, and wastewater staff met and reached an understanding to explore abandonment of the
RRWRP and pumping all wastewater flows from Robson Ranch to the Denton wastewater
collection system. This approach was considered positive for both the Robson development and
the City. In the future, Denton will need to construct a wastewater treatment plant in the Hickory
Creek sewer basin as the basin population continues to grow. When considering this future need,
it would be impractical and costly to continue to run a small plant in the same sewer basin.
There will be improved economies of scale for capital, operational, and maintenance costs
gained from the future larger treatment facility.
With the above understanding in place, staff worked on a Development Agreement with Robson
developers. As part of this agreement, Denton would secure the necessary offsite easements, and
design and construct the wastewater diversion facilities. Robson would pay $4 million for the
wastewater diversion project. Upon completion of the diversion project, Robson will begin
paying wastewater impact fees and would not be required to further expand the treatment
capacity of the RRWRP. The RRWRP would then be decommissioned and converted into a
pump station. In accordance with the Agreement, homes within Robson Ranch are required to
pay impact fees and Robson Developers will receive an impact fee credit of $1,000 for the first
1,000 homes, for a total of $1,000,000 for funding the wastewater diversion infrastructure.
Denton staff engaged Hillwood (representing Petrus Investment, L.P.) to acquire an easement
that passes through the Hunter Ranch property owned by Petrus Investment, L.P.. Staff worked
with Hillwood on an agreement and easement documents to memorialize the acquisition of the
easement in Hunter Ranch. As part of providing the easement through Hunter Ranch for a
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Date: June 7, 2019 Report No. 2019-119
nominal charge of $20, the City agreed to provide Hunter Ranch capacity for at least 800 single
family equivalent in the gravity main that would run through the Hunter Ranch property. Hunter
Ranch will pay impact fees for all connections at the prevailing rate at the time of connection to
the Denton wastewater system.
Summary:
Robson Agreement
Cost Benefit Denton Cost
Wastewater Diversion
Project (Pumping
Option)
$4 Million* Avoid cost of additional plant
expansion and permit
requirements and impact fee
credit.
$0
*estimated cost to complete pumping option
Petrus / Hillwood Agreement
Cost Benefit Denton Cost
Dedication of Easement Land Cost 800 SFE Wastewater Capacity* $20
*Impact fees will be paid
Denton Savings with Wastewater Diversion Project instead of 1.6 MGD plant
Plant option Wastewater Diversion Project Difference
Annual O&M Costs $895,000 $65,000 Annual: $830,000
20 Year O&M Costs $17,900,000 $1,300,000 20yr: $16,600,000
The essence of the agreement for Denton is that the operation and maintenance of a remote
wastewater treatment plant is more expensive than maintaining a pump station in Robson Ranch.
In addition, Robson Ranch will begin paying wastewater impact fees that will help cover the cost
of providing conveyance and treatment costs for the diverted Robson flows. Hunter Ranch is
provided capacity in this system, which will help provide wastewater services as Hunter Ranch
starts. In summary, the agreement provides benefits to all parties involved.
DISCUSSION:
These Wastewater Services Agreements with Hillwood and Robson Ranch were approved by
City Council on March 26, 2019.
ATTACHMENT(S):
None
STAFF CONTACT:
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Date: June 7, 2019 Report No. 2019-119
Kenneth Banks.
General Manager of Utilities
(940) 349-7165
Kenneth.Banks@cityofdenton.com
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Date: June 7, 2019 Report No. 2019-120
INFORMAL STAFF REPORT
TO MAYOR AND CITY COUNCIL
SUBJECT:
On May 21, 2019 Council Member Armintor requested a report on how individuals are assessed,
scored, and prioritized in the community’s Coordinated Entry (CE) System and Housing Priority
List (HPL).
DISCUSSION:
As described in the Denton County Coordinated Entry Policies and Procedures (Exhibit 1) adopted
in June of 2017 and revised April 2019, “this community has been in transition from a set of
homeless services that only alleviate the immediate crisis of homelessness to a Housing Crisis
Response System (HCRS) that ensures that homelessness is prevented, and if not, that it is rare,
brief, and a non-recurring experience.”
CE is a part of an effective Housing Crisis Response System that:
• Identifies all people experiencing homelessness or at-risk of homelessness across a
community
• Prevents homelessness whenever possible
• Provides immediate access to Coordinated Entry, shelter, and other crisis services without
barriers to entry, as permanent housing options are being secured
• Quickly connects households to assistance tailored to their unique strengths and needs
which enable them to achieve and maintain permanent housing.
Coordinated Entry Assessment
Denton County’s CE process utilizes an assessment process developed by our planning partner,
the Texas Balance of State (BoS) Continuum of Care (CoC). This partnership provides a
connection to emerging and best practices in CE. This led to Denton adopting and implementing
a uniform CE process that includes utilizing a standard assessment tool called the Vulnerability
Index – Service Prioritization Decision Assistance Tool (VI-SPDAT) for individual households or
the Family – Vulnerability Index – Service Prioritization Decision Assistance Tool (F-VI-SPDAT)
for households with more than one person.
As a part of our Housing Crisis Response System (Exhibit 3) emergency services and housing
assistance agencies in the community are partnering in a coordinated CE process (Exhibit 2).
Through collaboration they use the same assessment tool through a shared database, the Homeless
Management Information System (HMIS), so that people experiencing are assessed, scored, and
prioritized in a process that is collaborative, coordinated, and equitable.).
Prioritization is a necessary part of the current process. Most communities, including Denton, lack
the resources needed to meet all of the needs of people experiencing homelessness. Coordinated
entry (CE) processes help communities prioritize assistance. Where we are faced with limited
resources, one of the primary purposes of coordinated entry is to ensure that people with the most
severe service needs and levels of vulnerability are prioritized for housing assistance.
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Date: June 7, 2019 Report No. 2019-120
As explained in the 2017 Point-In-Time Count Report, “Just like battlefield triage, doctors don’t
prescribe the same treatment to patients on a first-come-first-served basis and without regard for
their particular injuries or ailments, neither should we function this way to reach a goal toward
ending homelessness.” (Homeless in a Day: A snapshot of Homelessness in Denton County, p. 11)
Figure 1 -Coordinated EntryAssessment
VI-SPDAT and F-VI-SPDAT
The VI-SPDAT and F-VI-SPDAT are standard assessment tools used to measure a household’s
vulnerability. Households receive a score based on self-reported responses. The score is used to
match participants to the most appropriate housing referral. The score also assists in prioritization
– the process by which all persons in need of assistance who participate in CE are objectively
ranked in order of priority.
Figure 2 – Scoring
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Date: June 7, 2019 Report No. 2019-120
The assessment looks at several factors to identify who is most vulnerable, such as:
• Significant health or behavioral health challenges or functional impairments which require
a substantial level of support to maintain permanent housing;
• High utilization of crisis or emergency services, including emergency rooms, jails, and
psychiatric facilities, to meet basic needs
• The extent to which people, especially youth and children, are unsheltered
• Vulnerability to illness or death
• Risk of continued homelessness
• Vulnerability to victimization, including assault or engaging in trafficking or sex work
Housing Priority List (HPL)
Households that complete the CE assessment process are then included in the HPL and referred to
the most appropriate housing solution based on the VI-SPDAT score. Households are pulled off
the HPL in order of priority status as housing assistance becomes available. Coordinated Entry and
Housing Priority List data are provided in the Data Dashboard.
ATTACHMENT(S):
Exhibit 1 – Denton County Coordinated Entry Policies and Procedures
Exhibit 2 – Denton County Coordinated Entry Ad
Exhibit 3 – Housing Crisis Response System Map
STAFF CONTACT:
Dani Shaw, Community Development Manager
danielle.shaw@cityofdenton.com
940-349-7237
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DENTON COUNTY
COORDINATED ENTRY
POLICIES AND PROCEDURES
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TABLE OF CONTENTS
Terms and Definitions ................................................................................................................................................... 3
Section 1 – Introduction ............................................................................................................................................... 4
Section 2 – Planning....................................................................................................................................................... 5
Section 3 – Access ........................................................................................................................................................... 7
Section 4 – Assessment ................................................................................................................................................ 9
Section 5 – Referral....................................................................................................................................................... 11
Appendix A ...................................................................................................................................................................... 17
Appendix B ...................................................................................................................................................................... 19
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TERMS & DEFINITIONS
Continuum of Care (CoC) – A community wide funding and planning approach that helps communities
plan and provide necessary homelessness services like emergency, transitional, and permanent housing to
people experiencing a housing crisis.
Coordinated Entry (CE) – Aims to assess every person experiencing or at-risk of homelessness
and based on their need connect them to the most appropriate housing intervention
Diversion – A tool used to assist households seeking housing outside of an emergency shelter by helping
them identify immediate alternative housing arrangements, and if necessary, contacting households with
services and/ or financial assistance to help them return to permanent housing.
Emergency Shelter (ES) – Provides temporary shelter to households experiencing a housing crisis while
more permanent housing solutions are being secured
Front Door (FD) – A designated location where individuals and families experiencing homelessness
undergo a common assessment process to quickly and equitably gain access to available community
resources.
Homeless Management Information System (HMIS) - a database used for collecting, using, storing,
sharing, and reporting participant data associated with the Coordinated Entry process and other
supportive services for persons experiencing and at-risk of homelessness
Homelessness Prevention – Program that provides services like financial assistance and diversion to
prevent individuals and families from becoming homeless.
Household – Families that include one or more persons.
Housing Crisis Response System (HCRS) – Aims to identify and quickly connect people who are
experiencing homelessness to housing assistance and other services.
Permanent Supportive Housing (PSH) – A housing intervention that provides long-term rental
assistance along with intensive wrap around services to chronically homeless households that could not
independently support themselves otherwise.
Rapid Re-Housing (RRH) – A housing intervention that provides medium to long-term housing to bridge
households from homelessness to permanent housing.
Receiving Agency (RA) – Receive housing referrals through HMIS from Front Door Agencies and provide
housing and/ or funding to stably house qualifying households when available and if not, record unmet
needs
Street Outreach (SO) – Program that connects unsheltered literally homeless persons to critical resources
like emergency shelter, housing, and other supportive services that meet basic needs.
Texas Balance of State (TX BoS) – Made up of all service providers, advocates, local government
officials, and citizens who work to eliminate homelessness in 215 of Texas’ 254 counties.
Transitional Housing (TH) - Medium- term housing intervention where households experiencing
homelessness or fleeing domestic violence may stay and receive supportive services that enable
households to move into permanent housing.
VI-SPDAT & F-VI-SPDAT– The (Family) Vulnerability- Service Participation Decision Tool is an assessment
tool used to identify household need and vulnerability used to prioritize households to receive
appropriate housing assistance.
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SECTION 1 – INTRODUCTION
Emergency shelters, street outreach, and other crisis services are the front line as first
responders in a community’s response to homelessness. While these entities meet a household’s
basic survival needs like shelter, food, clothing, and personal hygiene, this only addresses the
symptoms of homelessness. Homelessness will only truly end when households obtain and are
able to maintain housing. This will require a transition from a set of homeless services that only
alleviate the immediate crisis of homelessness to a Housing Crisis Response System (HCRS) that
ensures that homelessness is prevented, and if not, that it is rare, brief, and a non-recurring
experience.
An effective Housing Crisis Response System:
• Identifies all people experiencing homelessness or at-risk of homelessness across a
community
• Prevents homelessness whenever possible
• Provides immediate access, through Coordinated Entry, to shelter and other crisis
services without barriers to entry, as permanent housing options are being secured
• Quickly connects households to assistance tailored to their unique strengths and needs
which enable them to achieve and maintain permanent housing.
Coordinated Entry is critical to a successful Homeless Crisis Response System. It is the tool that
connects households to the most appropriate resource they need to obtain and maintain
housing, and it measures the needs of households that our system is currently unable to serve.
DENTON COUNTY’S COMPREHENSIVE DEFINITION OF HOMELESSNESS
(adapted from the HEARTH Act)
Category 1: Chronically Homeless or Literally Homeless
A. Chronically Homeless: Someone living with a disability and that has lived in a shelter, safe haven, or
place not meant for human habitation for 12 continuous months or for 4 separate occasions in the
last 3 years (must total 12 months).
B. Literally homeless: People who are living in a place not meant for human habitation, in emergency
shelter, in transitional housing, or are exiting an institution where they temporarily resided
Category 2: At-risk of homelessness
People who are losing their primary residence, which may include a motel or hotel or a doubled -up
situation (staying with family or friends), within 14 days
Category 3: Youth
Families with children or unaccompanied youth who are unstably housed and likely to continue in that
state.
Category 4: Domestic Violence
People who are fleeing or attempting to flee domestic violence, have no other residence, and lack the
resources or support networks to obtain other permanent housing.
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SECTION 2 – PLANNING
1. Coordinated Entry Proposal
The Denton County Homelessness Leadership Team (HLT) Data Workgroup and the Denton
County Homeless Coalition (DCHC) Coordinated Entry (CE) Steering Committee reserve the right
to amend this document based on areas of need identified through system performance
measurements, homelessness and housing best and emerging practices, and the needs of the
Denton County Community.
The Coordinated Entry Proposal was submitted to the TX BoS CoC on September 1, 2017
Implementation Date – October 4, 2016
HUD Compliance Date –
2. Coordinated Entry Planning Entity (CEPE)
The DCHC CE Steering Committee and the DCHLT Data Workgroup are tasked with managing
the Coordinated Entry process in Denton County. These teams work collaboratively as the
Coordinated Entry Planning Entity (CEPE) to ensure that the policies and procedures outlined in
this document are implemented appropriately at the system, provider, and client level and
regularly monitor progress toward making homelessness rare, brief, and non-recurring.
The CEPE is comprised of diverse representatives from the community, Front Door and Receiving
Agencies as well as the back-bone support entity – The United Way of Denton County. See
Appendix A, P. 19 for current list of CEPE members and sub-committees.
Maintenance of the policies and procedures, evaluation of CE, review of partners and the
procedures for assessment review requests, grievances, and ongoing feedback will be managed
by the CEPE.
3. TX BoS CoC Coordinated Entry Written Standards
These policies and procedures describe the Coordinated Entry Process in Denton County. This
document adheres to the requirements in the TX BoS CoC Coordinated Entry Written Standards
adopted by the Denton County Homelessness Leadership Team and the Denton County
Homeless Coalition.
This is a living document and revisions will be made as Denton County furthers the
implementation of Coordinated Entry to target other populations and subpopulations of
homelessness, and as HUD and the TX BoS CoC update the Coordinated Entry Written
Standards. If changes are made to this document, community homeless service providers, and
THN’s Systems Coordinator will be updated accordingly.
4. Coordinated Entry Overview
Coordinated Entry (CE) stitches together agencies that strive to end homelessness to effectively
place households experiencing homelessness into stable housing by offering the same intake
assessment, and housing referral processes.
Denton county has adopted a decentralized approach in its implementation of CE. This means
households experiencing homelessness can access the CE process throughout multiple
designated homeless and housing agencies across Denton County.
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The CE Process is completed within a Homeless Management Information System (HMIS), a
database used for collecting, using, storing, sharing, and reporting participant data associated
with the Coordinated Entry Process and other supportive services for persons experiencing and
at-risk of homelessness.
5. Front Door Agencies
Denton County Front Door Agencies include:
• Salvation Army Denton
• Salvation Army Lewisville
• Monsignor King Outreach Center
• Our Daily Bread
• Denton County MHMR
• Giving Hope Inc.
• Grace Like Rain
• Denton County Friends of the Family (victims of domestic violence only)
• Denton County Veterans Center
Agencies that administer coordinated intakes and assessments are called Front Door Agencies. A
Front Door is a designated location where people experiencing homelessness can undergo a
common assessment process to quickly and equitable gain access to available community
resources. Households qualifying for a housing intervention are prioritized by their vulnerability
(length of homelessness, living with a disability, severity of additional service needs, or overall
risk of dying if homelessness continues) onto a Housing Priority List (HPL) and referred to the
most appropriate housing solution.
a. Subpopulation Specific Entry Points
i. Families with Children: Denton CEPE recognizes that a growing number of
families with very young children are seeking assistance through its CE
process, has designated Grace Like Rain as a separate access point for
families to better address the unique needs of households with
dependent children. To ensure that there is sufficient coordination and
specialized attention given to households with children, Denton CEPE has
identified a specialized access point at Grace Like Rain, to ensure that
families experiencing homelessness receive the appropriate services and
housing to resolve their housing crisis.
ii. Veterans: Although the Denton County Veterans Center primarily serves
Veterans and their families, the organization is committed to upholding
all responsibilities of a Front Door agency, including serving all
populations experiencing homelessness.
6. Receiving Agencies
Denton County Receiving Agencies Include:
• Denton County Friends of the Family
• Denton County MHMR
• Giving Hope Inc.
• Grace Like Rain
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Agencies that receive referrals are called Receiving Agencies. Receiving Agencies receive
housing referrals from Front Door Agencies that assess and match households to housing
programs based on eligibility. Receiving Agencies provide housing or funding to stably house
qualifying household when resources are available.
A list of Receiving Agencies specializing in housing services can be found on the Denton County
Eligibility Matrix (see Appendix X, P X).
All Front Door and Receiving Agencies have entered a Memorandum of Understanding (MOU)
with backbone support entity – The United Way of Denton County to participate in a county
wide CE initiative. All Parties have signed the MOU have agreed to follow the policies and
procedures outlined in this document.
SECTION 3 – ACCESS
1. CE Coverage & Operating Hours
Denton County has adopted a decentralized approach in its implementation of CE. This means
households experiencing homelessness can access the CE process across multiple designated
homeless and housing agencies throughout Denton County.
Front Doors that provide emergency services such as domestic violence shelters and emergency
shelters should operate with as few barriers as possible to ensure that anybody who wants or
needs services can access them. Emergency shelter services should continue to be made
available to households outside CE operating hours and to households that refuse to participate.
If a household presents at a Front Door agency seeking assistance outside CE hours, staff will
connect the household to another Front Door Agency within their operating CE hours by
providing the household with a copy of the Coordinated Entry Advertisement. The
Advertisement provides. If the Front Door is an emergency shelter, staff should make an
appointment to complete CE within CE operating hours the next day.
Giving Hope Street Outreach Case Manager provides Mobile CE assessment to households that
are unsheltered and do not access mainstream community resources. You can contact Wendy
Noble for Mobile Coordinated Entry Assessment at: wendy@hopeincdenton.com
If a household is having difficulty accessing a Front Door due to differing ability or limited
transportation mobile CE assessment will be provided by Giving Hope’s Street Outreach Case
Manager (Coordinated Entry Advertisement in Appendix X, P X).
2. Access for Differing Abilities & Limited English Proficiencies
a. Differing Abilities
i. Per HUD CPD Notice 17-01 Coordinated Entry process must identify and
document processes to ensure effective communication with individuals
with differing abilities. This includes ensuring that information is provided
in appropriate and accessible formats as needed (i.e., Braille, audio, large
type, assistive listening devices, and sign language interpreters).
ii. The following Front Door Agencies are ADA Accessible:
1. Salvation Army Denton
2. Denton County MHMR
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3. Salvation Army Lewisville
iii. For participants with visual impairments seeking assistance through CE,
agency staff will read necessary documentation aloud.
iv. Hearing Impaired: Front Door agencies may utilize the following
alternative interpretation services to communicate participants with
specific language needs.
a. Sign Language & Other Languages: HandsUp
Communications Virtual Remote Interpreting
i. https://www.handsupcommunications.com/
b. Hearing Impaired
i. Hired Hands
1. 817-236-3323
2. https://hiredhandsinc.com/request-an-
interpreter/
ii. Fisher Interpreting
1. 817-575-9843
2. requests@fisherinterpreting.com
iii. Trinity Interpreting Services
1. 682-231-3323
2. kschlomach@trinityasl.com;
jjacobs@trinityasl.com
iv. Deaf Action Center
1. https://dactexas.org/services/interpreting/
b. Limited English Proficiencies
i. The below Front Door Agencies have Spanish-speaking assessors
available. Spanish-speaking participants will be directed to these agencies
for assessment, and if outside of CE hours an intake appointment will be
scheduled.
1. Salvation Army Denton
2. Giving Hope
3. Target Population
During initial phases of implementation, Denton County’s CE process will serve households that
are literally homeless or fleeing domestic violence and other special populations as identified in
the community’s Housing Priority List (HPL). The Section titled ‘Domestic Violence Service
Providers’ will describe the process for survivors accessing the CE process.
Category 1- Literally Homeless Definition
Have a primary nighttime residence that is a public or private place not meant for human
habitation or
Are living in a publically or privately operated shelter designated to provide temporary living
arrangements (including congregate shelters, transitional housing, and hotels and motels paid
for by charitable organizations or by federal, state, and local government programs) or
Are exiting an institution where (s)he has resided for 90 days or less and who resided in an
emergency shelter or place not meant for human habitation immediately before entering that
institution.
Category 4 – Fleeing or Attempting to Flee Domestic Violence Definition
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Is fleeing or attempting to flee domestic violence and
Has no other residence and
Lacks the resources or support networks to obtain other permanent housing
SECTION 4 – ASSESSMENT
Denton County’s CE process utilizes an assessment process developed by the TX BoS CoC that
includes:
• Gathering household general and demographic information called Universal Data
Elements (UDEs)
• A common assessment Tool called the Vulnerability Index – Service Prioritization
Decision Assistance Tool (VI-SPDAT) for individual households (see Appendix X, P X)
o Or the Family – Vulnerability Index – Service Prioritization Decision Assistance
Tool (F-VI-SPDAT) is utilized for households with more than one person (See
Appendix X, P X)
1. HMIS Universal Data Elements
Collection of UDEs is a requirement for all projects participating in HMIS, regardless of funding
source. UDEs are the basis for producing unduplicated estimates of the number of people
experiencing homelessness or accessing services from homeless service providers; basic
demographic information and patterns of service use; information on shelter stay; and length of
time homeless.
2. VI-SPDAT and F-VI-SPDAT
The VI-SPDAT and F-VI-SPDAT are common assessment tools used to measure a household’s
vulnerability. Households receive a score based on self-reported responses. The score is used to
match participants to the most appropriate housing referral. The score also assists in
prioritization – the process by which all persons in need of assistance who participate in CE are
objectively ranked in order of priority, see section titled ‘Prioritization’.
F-VI-SPDAT Score Housing Intervention
0-3 Minimal Intervention/ Diversion, if any
4-8
RRH
or
TH
9+ PSH
3. Coordinated Entry Procedure for Front Door Agencies
VI-SPDAT Score Housing Intervention
0-3 Minimal intervention/ Diversion, if any
4-7
Rapid Re-housing (RRH)
or
Transition Housing (TH)
8+ Permanent Supportive Housing (PSH)
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a. Front Door Agencies complete the ‘Coordinated Entry Workflow’ within HMIS
with household presenting as literally homeless (Category 1 and 4 – see section
title ‘Target Population’)
b. Assessors search HMIS to see if presenting household has an existing HMIS file
c. If household exists in HMIS assessor complete the Coordinated Entry Workflow
within the existing household file and updates any contact information
d. Assessor collects client basic demographic information including forms of contact
and where they can be found if they do not have phone or email
e. This is important when Receiving Agencies need to contact households to receive
assistance
f. Assessor documents household’s homelessness status
g. Assessor completes a VI-SPDAT or F-VI-SPDAT with the household
h. Once VI-SPDAT or F-VI-SPDAT is completed a vulnerability score will be given
that corresponds with a recommended housing intervention
i. Households may be informed of their suggested housing intervention
j. Do not give out the household’s total VI-SPDAT score
k. Assessor makes a housing referral using the Denton County Eligibility Matrix
l. See Appendix X, P X
m. Assessor updates the household’s CE status to “Assessed”
n. This can be done on the household’s HMIS dashboard under services
o. CE status informs the HPL of the household’s progress toward housing
p. If recommended housing intervention does not exist, assessor will record unmet
need and refer household to a secondary housing intervention based on
vulnerability score, see figure X.
q. Unmet need only includes services that do not exist in the community. This does
not include existing services that lack funding or space.
r. After completing the CE Workflow the household, and making an appropriate
referral in HMIS, Assessors will contact the Receiving Agency via phone or email
to give households warm handoff.
VI-SPDAT Score Housing Intervention
0-3 Minimal Intervention/ Diversion, if any
4-7 RRH
or
TH
8+ PSH
F-VI-SPDAT Score Housing Intervention
0-3 Minimal Intervention/ Diversion, if any
4-8 RRH
or
TH
9+ PSH
4. Reassessment
Households must be re-assessed (complete an updated VI-SPDAT/F-VI-SPDAT) under the
following circumstances
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• The number of member in the household has increased or decreased
• A household returns to homelessness after being permanently housed
• More than six (6) months have passed since the last assessment
• The household has been diagnosed with a disabling condition since last assessment
• After client requests re-assessment, and has been approved by the CEPE
5. Assessment Review Request
Front Door Staff, Receiving Agency Staff, and households who have concerns about the accuracy
of assessment outcomes may request an assessment review by submitting an Assessment
Review Request (see Appendix X, P X).
• Assessor or household files Assessment Review Request
• Assessor contacts notifies the CEPE of the Assessment Review Request within 24 hours
• CEPE Case Conferencing committee will communicate via email or person if necessary,
and notify household of the planned action and appeal procedure outcome within ten
(10) business days from the Assessment Review Request date.
• Assessment Review Request should be tracked within the household’s HMIS record in a
case note. Outcomes of the Assessment Review Request should be updated within the
case note in a timely manner.
o Assessment Review Request forms can be stored within the client’s HMIS record
within ‘documents’ on the household’s dashboard. Front Doors may keep a hard
copy as back-up if desired
• Tracking and reporting of Assessment Review Requests is overseen by the back-bone
support entity – United Way of Denton
6. Housing Priority List
Households that have participated in the Denton County CE process will be included onto a
Housing Priority List (HPL).
• The HPL is populated when a household completes the CE assessment process in HMIS
• Households are pulled off the HPL as housing assistance becomes available
o Providers can find their agency specific HPL on their provider dashboard
populated by referrals made to their agency via the HMIS.
• The HPL is updated based on CE status outcomes (Accepted, Assessed, Denied, Housed,
Permanently moved away from area, Unable to contact).
• The HPL will be managed by the CEPE HPL Committee
SECTION 5 – REFERRALS
1. Making a Referral – Coordinated Entry Procedure for Front Door Agencies
Front Doors are responsible for making referrals to Receiving Agencies via the HMIS. When
households complete the CE assessment process, it ensures that:
• Referrals made to Receiving Agencies are appropriate
• Response times for households to receive assistance are recorded and tracked
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• All people experiencing homelessness have equitable access to housing assistance
• All housing and supportive service referrals are made within the HMIS per the TX BoS
CoC Written Standards
Assessors at Front Door Agencies will utilize the Denton County Eligibility Matrix to make
appropriate housing referrals for each household assessed through the CE process. The Denton
County Eligibility Matrix can be found in Appendix X, P X
2. Acknowledging a Referral – Coordinated Entry Procedure for Receiving Agencies
• Receiving Agencies only accept referrals made through the HMIS CE Workflow
o If a literally homeless household presents to a Receiving Agency without
completing the CE assessment process, they must be directed to a Front Door
Agency
• Household is contacted to meet the Receiving Agency to verify eligibility, if still
interested in services
• If a household is contacted and declines assistance, the Receiving Agency will move onto
the next household that meets prioritization standards
• If the household is contacted but is no longer eligible, the Receiving Agency must
determine if the household is eligible for other housing interventions. If not, the
household must be directed to the assessing Front Door Agency where an attempt to
divert the household from homelessness is made.
o The Receiving Agency will make this referral for diversion within the HMIS with a
short case not explaining why the household was not eligible for housing
assistance.
Per the TX BoS CE Written Standards, if a household is contacted and declines four (4) offers of
assistance, the Receiving Agency must contact the assessing Front Door Agency to set up case
conferencing with the household
• Case Conferencing will be utilized when the household and Receiving Agency are unable
to come up with a housing solution
• The Front Door Agency contacts the household via phone or email to set up case
conferencing with the Front Door, participant household, and Receiving Agency
• The household may follow up an appeal procedure if they disagree with the outcome of
the Case Conference by
o Submitting an appeal request to the Case Conferencing members
o Case Conferencing members notify the CEPE Case Conferencing Committee
within 24 hours
o CEPE Case Conferencing Committee communicate via email, phone, or meet if
necessary. CEPE Case Conferencing Committee will notify household of planned
action within ten (10) business days
o Case Conferencing will be tracked within the household’s HMIS record and in an
external excel document
3. Outcomes of a Referrals -Coordinated Entry Procedure for Receiving Agencies
Outcomes of housing referrals must be recorded and tracked within the HMIS. If a Receiving
Agency is able to provide assistance and house the household, Receiving Agency is responsible
for updating the Household’s Coordinated Entry Status to ‘Housed’ within Services in their HMIS
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File. If a receiving agency is unable to provide assistance due to household ineligibility or lack of
space or funding the Receiving Agency is responsible for creating a case note on the
household’s referral on the Provider Workspace. The Front Door agency who assessed the
household and made the referral should be contacted and informed about ineligibility and/or
lack of funding. Receiving Agency is also responsible for contacting the household to inform of
unavailable space and/or funds and redirect to the Front Door Agency where an attempt to
Divert the household from homelessness is made.
If the Receiving Agency is unable to contact the household, the Receiving Agency
• Attempt to contact the household at least five (5) times within five (5) business days
using all forms of contact provided by the household, including phone, secondary
contact, email, and mailing address
• Notify street outreach programs that you are looking for the household, and places they
can most be commonly found (captured as part of contact information)
• Inform the assessing Front Door and other Front Door Agencies that the Receiving
Agency is trying to contact the household in case they present for services.
o Setting up the notification feature in HMIS as described in the CE HMIS Data
Guide (See helpful resources)
• Records due-diligence in attempting to contact the household by creating case notes
within the household’s HMIS file.
• If the household is not responsive after all attempts the Receiving Agency should move
onto the next household that meets the prioritization standards, see section titled
‘Prioritization’.
4. Rejecting a Referral
If a Receiving Agency receives a referral in which the household is ineligible to receive housing
services or assistance, the Receiving Agency should:
• Acknowledge the Referral on the Program’s Provider Workspace, with the appropriate
date and select ‘Client Ineligible’ under result along with any other case notes.
• Receiving Agency contacts assessing Front Door agency and informs them that the
household is ineligible to receive services
• Receiving Agency contacts households to inform of ineligibility and directs them back to
the assessing Front Door Agency.
o Front Door Agency will attempt to Divert the household from homelessness
5. Eligibility Matrix
The Denton County Coordinated Entry Eligibility Matrix (See Appendix X, P X) is to be utilized by
Front Door Assessors when ready to make an appropriate housing referral within the CE
Workflow. The Denton County Eligibility Matrix is a tool that provides all existing housing
projects serving Denton County and is updated frequently to reflect available funding and
capacity
• Requests to add, remove, or update information within the Denton County
Eligibility Matrix can be submitted to the Denton County HMIS Administrator at:
Katherine@unitedwaydenton.org
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• Changes made are tracked by keeping older matrices stored outside of the HMIS
in an excel workbook
6. Prioritization Matrix
The Denton County Prioritization Matrix (see Appendix X, P X) is to be utilized by Receiving
Agency staff to prioritize households with the most severe service needs and highest levels of
vulnerability. This process ensures that limited housing resources will go to households that
need it most. Emergency shelters should operate with as few barriers to entry as possible and
services should be made available to anyone who wants or needs them. Therefore, these
standards do not apply to emergency shelters.
Prioritization Standards can be applied in a variety of ways:
• Receiving Agencies can apply the prioritization standards for their housing intervention
type to referrals received in the HMIS
• Receiving Agencies can contact assessing Front Door Agencies to determine whom they
need to contact to fill their vacancy
• A combination of one (1) and Two (2)
Receiving Agencies must follow the proceeding processes to fill availabilities in their housing
programs.
ESG and CoC Rapid Re-Housing (RRH) and Permanent Supportive Housing (PSH) funded
programs must follow the prioritization standards adopted by the Tx BoS CoC and the Denton
County CoC
The Denton County Coordinated Entry Prioritization Matrix will be comprised of the following
prioritization standards to assist Receiving Agency staff select households from the HPL. This
Matrix allows staff to objectively select households from the HPL with the highest vulnerability
and most severe service needs and prioritize them into available housing resources.
Permanent Supportive Housing Projects Dedicated to the Chronically Homeless
Priority Description
First Priority
Chronically Homeless individuals and families with the longest
history of homelessness and the most severe service needs
Second Priority
Chronically Homeless individuals and families with the longest
history of homelessness
Third Priority
Chronically Homeless individuals and families with the most severe
service needs
Fourth Priority All other Chronically Homeless individuals and families
Other Permanent Supportive Housing (PSH) Projects
Priority Description
First Priority
Literally homeless individuals and families with long periods of
episodic homelessness and severe service needs
Second Priority
Literally homeless individuals and families with a disability with
severe service needs
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Third Priority
Literally homeless individuals and families with a disability coming
from places not meant for human habitation, safe haven, or
emergency shelter without severe service needs
Fourth Priority
Individuals and families with a disability coming from Transitional
Housing
Rapid Re-Housing Projects
Priority Description
First Priority Individuals and families with most severe service needs
Second Priority Individuals and families sleeping in an unsheltered location
Third Priority Individuals and families with the longest history of homelessness
Fourth Priority Individuals and families with the earliest enrollment date in HMIS
7. Grievances
Households participating in the Denton County Coordinated Entry process must be made aware
of their right to submit grievances including non-discrimination and equal access complaints
within the CE intake, assessment, referral and housing process. All Front Door and Receiving
agencies must follow the process below when CE participants wish to submit a grievance.
• The Coordinated Entry Grievance form can be found in Appendix X, P X
o Grievance form is to be completed by the household wishing to submit
the grievance.
▪ Front Door Assessor or Receiving Agency staff are to assist the
household with any clarifying questions, concerns, or completing
the document with households with limited English proficiency
o Grievance forms are to be scanned and submitted via email to United
Way of Denton County Homelessness Initiatives Coordinator at
katherine@unitedwaydenton.org
▪ Homelessness Initiatives Coordinator is responsible for storing
physical copies of grievances and tracking outcomes in an excel
spreadsheet.
• UWDC Homelessness Initiatives Coordinator will present grievance to the Denton
County Case Conferencing Committee via email and/or during in person
meetings for resolution.
o Client must be contacted with resolution within 10 business days.
8. Appeals
If all local options or remedies have been exhausted, outcomes of Assessment Review Requests
or grievance may be submitted to the TX BoS CoC Systems Change Coordinator at THN.
Systems Change Coordinator contact information can be found of the THN Webpage -
http://thn.org/about/staff/
9. Ongoing Feedback
HMIS – CE Participants: Front Doors must make CE Survey, See Appendix X, P X available to CE
participants. Front Door and Receiving Agencies will review, record, and follow-up on surveys
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per their established internal agency processes. Surveys will be submitted to THN on a regular
basis.
HMIS – CE Assessors & Administrator: Back-bone support entity – The United Way of Denton
County Will collect ongoing feedback during monthly DCHLT Data Workgroup and DCHC CE
Steering Committee meetings. Any HMIS or CE related feedback from providers will be
submitted to THN.
10. Monthly Evaluation
The DCHLT Data Workgroup and the DCHC CE Steering Committee Meet on a monthly basis at
the United Way of Denton County to evaluation the Coordinated Entry Process and track the
progress toward making homelessness rare, brief and non-recurring. This meeting is led by
United Way’s Director of Homeless Initiatives and the Coordinator of Homeless Initiatives, also
known as Denton County’s HMIS Administrator. Minutes and Agendas for the meeting are kept
on United Way of Denton County’s Webpage under DCHLT ‘Our Archives’ -
https://www.unitedwaydenton.org/DCHLT.
The DCHLT Data Workgroup and DCHC CE Steering Committee will continue to:
• Review data generated from HMIS reports including but not limited to System
Performance Measures, Coordinated Entry Housing Report, VI-SPDAT/F-VI-SPDAT
summary reports, and enrollment reports
• Review feedback
• Make adjustments to CE process based on data and feedback
• Address grievances and Assessment Review Requests
• Review the Housing Priority List
11. Yearly Evaluation
The Denton County Homelessness Leadership Team (HLT) Data Workgroup and the Denton
County Homeless Coalition (DCHC) will conduct a yearly in-depth evaluation of the Denton
County CE process within a specific time frame and evaluation date determined under the
DCHLT, DCHLT, and the TX BoS CoC. The evaluation will address the quality and effectiveness of
the entire CE experience for participating organizations and households. Organization and
households that participated in the CE process during the previous year will be included. Final
evaluations will be sent to THN’s Systems Change Coordinator to help inform any overarching
policy changes to the TX BoS CoC CE Written Standards.
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APPENDIX A
Coordinated Entry Planning Entity Current Members and Subcommittees
DENTON COUNTY HOMELESSNESS LEADERSHIP TEAM (DCHLT) HOUSING WORKGROUP
Name Position Organization Contact Information
Terry Widmer Housing Workgroup
Chair
United Way of Denton
County
tbwidmer@gmail.com
Courtney Cross Director of
Homelessness
Initiatives
United Way of Denton
County
courtney@unitedwaydenton.org
Katherine Gonzales Homelessness
Initiatives Coordinator
United Way of Denton
County
katherine@unitedwaydenton.org
Dani Shaw Coordinator of
Human Services
City of Denton danielle.shaw@cityofdenton.com
Tyheshia Scott Executive Director Giving Hope Inc. tyheshia@hopeincdenton.com
Jordan McCarty Program Coordinator Denton County MHMR jordanm@dentonmhmr.org
Kaitlin Barbati Housing Case
Manager
Monsignor King
Outreach Center
odbmkoccasemgr@gmail.com
Ruby DeJesus Program Supervisor Salvation Army Denton ruby.dejesus@uss.salvationarmy.org
Izell Bennet Site Supervisor Kyle’s Place izell@journeytodream.com
Michelle Conner Executive Director Grace Like Rain mconner@gracelikerainministries.org
Myles Wood Senior Program
Coordinator
Our Daily Bread pcourdailybread@gmail.com
Christy Daniel Social Services Salvation Army Lewisville Christy.Daniel@uss.salvationarmy.org
Denton County began implementation of the CE process with homeless and housing agencies
that received or were seeking to receive Department of Housing and Urban Development (HUD)
Emergency Solutions Grant (ESG), Continuum of Care (CoC) funding, SSVF.
Participating Agencies and Phases of Implementation
Coordinated Entry Implementation Phase 1 – Organization with existing HMIS access
Organization Participation
Date
Emergency
Solutions
Grant Funding
SSVF Continuum of
Care Funding
Other
Funding
Sources
Salvation Army
Denton
10/2016 X X
Our Daily Bread 10/2016 X
Giving Hope Inc. 10/2016 X X X
Journey to
Dream
10/2017 X
Monsignor King
Outreach Center
03/2017 X
Denton County
Friends of the
Family
10/2016 X X
Denton County
MHMR
10/2016 X
Catholic
Charities of Fort
Worth
04/2017 X X
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Coordinated Entry Implementation Phase 2 –Under represented organizations with needed HMIS access and
training
Organization Participation
Date
Emergency Solutions
Grant Funding
SSVF Continuum of Care
Funding
Other
Salvation Army
Lewisville
04/2018 X
Goodwill Job
Resource Center
04/2018 X
Denton County
Veteran Center
To be
Determined
X
Grace Like Rain
Ministries
To Be
Determined
X
Interfaith
Ministries
To be
Determined
X
Sanger Crisis
Center
To be
determined
X
Shepherd’s House To be
determined
X
Metro Relief To be
determined
X
Coordinated Entry Implementation Phase 3 – Introducing organizations that provide services to families at-
risk of homelessness
Organization Participation
Date
Emergency
Solutions Grant
Funding
SSVF Continuum of
Care Funding
Other
Christian
Community Action
To be
determined
X X
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Appendix B
COORDINATED ENTRY WORKAROUNDS
Domestic Violence Service Providers
Due to federal requirements of the Violence Against Women Act (VOWA) domestic service
providers may not enter data into HMIS; Denton County Friends of the Family will utilize this
established workaround process to operate as a Front Door for individuals and families who fall
into Category four (4) of the established definition of homelessness.
To ensure that the Denton County Coordinated Entry Process captures the need of households
fleeing or attempting to flee domestic violence the following workaround will be utilized to
protect household confidentiality:
1. Providers must review the TX BoS CoC ROI (See Appendix X, P X) with household,
highlight the household’s rights, which include not having to share their information in
HMIS, and that services cannot be withheld if they opt not to share information
2. Household is assessed by Denton County Friends of the Family using a VI-SPDAT or F-VI-
SPDAT
3. DCFOF contacts United Way of Denton County (UWDC) Homeless Initiatives Coordinator
by phone or email to enter information into HMIS
• There is an equal expectation for real-time data entry, however, should there be
time or capacity issues the information must be entered within 24 business hours
4. DCFOF provides the following data elements for the head of household
• First name: Last two digits of the year + hyphen + four (digit) numerical
o 17-0001; 17-0002; 17-0003
• Last name: Number assigned by the TX BoS CoC
o 2002
o This data element must be entered in the same way with the same
spelling by every user
o Example of first and last name: 17-001 2002
• Enter VI-SPDAT or F-VI-SPDAT score only
• Enter the number of beds needed
• Provide contact information for the Household’s case manager and/or survivor if
they elect to share that information
• Referrals: include intervention Type (TH, RRH, or PSH) and provider name
• Record any unmet needs if household does not meet eligibility requirements or
the resource does not exist in the community
5. UWDC Homeless Initiatives Coordinator must provide DCFOF with the ClientTrack ID
number for the participating household.
• DCFOF will record the ClientTrack ID number onto a CE HMIS tracking sheet (see
Appendix X, P X)
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Non-Victim Service Providers
1. Providers must review the TX BoS CoC HMIS Release of Information (ROI) with the
household highlighting the household’s rights, which include not having to share their
information in HMIS, and that services cannot be withheld should they opt to protect
their information by not sharing
2. If the household opt to share their information, the standard CE assessment process can
be completed
3. If the household opts not to share their information or wishes to remain anonymous
follow the procedure outlined in ‘Domestic Violence Service Providers’
Non-HMIS Veteran Service Provider Work-Around
To ensure that the Denton County Coordinated Entry Process capture the referral outcomes of
households served by Catholic Charities of Fort Worth the following workaround will be utilize
to account for all Veterans experiencing homeless or at-risk or homelessness that are
successfully housed.
The Workaround is managed by United Way of Denton County (UWDC) Homelessness Initiatives
Coordinator, and the Catholic Charities Case Manager assigned to serve Denton County.
1. Household with Veteran status literally homeless or at risk of homeless seeks assistance
at Front Door Agency or is identified through street outreach
2. Veteran Family completes the CE process, and is referred to Catholic Charities
3. UWDC Homelessness Initiatives Coordinator will check HMIS on a daily basis for new
referrals
4. When new referrals are made, UWDC Homelessness Initiatives Coordinator will contact
Catholic Charities case manager with
• Client Name and HMIS number
• Contact information, if any
98
21
• Front Door location where family completed CE assessment and Assessor
5. Catholic Charities determines if household is eligible to receive services
• If not, case manager contacts Front Door location and UWDC Homelessness
Initiatives Coordinator
o Front Door staff attempts to divert or refer household to other resource
o UWDC Homelessness Initiatives Coordinator updates household’s referral
outcome in HMIS
6. Client receives housing assistance
• UWDC Homeless Initiatives Coordinator updates household’s CE Status to
‘Housed’
99
ARE YOU EXPERIENCING HOMELESSNESS?
Are you sleeping in emergency shelter, in public areas, or in another place that is not permanent
or safe? Visit a location below to complete a 10-15 minute assessment, called Coordinated Entry.
Coordinated Entry helps quickly connect people to available resources and gathers information
about the housing needs of people that are not served.
WHAT YOU CAN EXPECT
Agency staff will collect general
information and complete a short survey
with you to find the best housing option
They will then refer you to a housing
program, funding and vacancy permitted,
and to appropriate supportive services
If assistance is unavailable, staff will
attempt to refer you to other resources
WHY YOU SHOULD PARTICIPATE
It reduces the amount of time you spend
searching for assistance.
It makes it easier for you and your family
to access available resources.
This process helps the community
understand what resources are needed to
help you and other families in the future.
WHERE TO GO
KEEP IN MIND - Coordinated Entry does not guarantee assistance and does not mean new resources are
available. We are working diligently with many households to end their homelessness, but resources are
limited. It is possible and likely that programs you are interested in will not have any current openings, and
there is no way to tell when a program may be able to offer assistance. This is not a housing wait list or
housing application. This is an initial assessment to identify the best housing option for you.
Salvation Army Denton
1508 E. McKinney St. Denton, TX 76209
Mon-Fri 1pm to 4pm (social service hours)
Mon-Fri 5pm to 7am (shelter hours)
940-566-3800
Monsignor King Outreach Center
300 S. Woodrow Ln. Denton TX 76205
Monday - Wednesday 6:30 PM – 10:30 PM
940-391-1919
Our Daily Bread at St. Andrew’s Church
300 W. Oak St. Denton, TX 76201
Monday – Friday 10:30 AM – 1:30 PM
940-382-5604
Grace Like Rain Ministries
(Families with Children)
3300 Sundown Blvd. Denton, TX 76210
Mon, Tue, Thurs 10:00 AM – 5:00 PM
940-535-5557
Denton County MHMR
2519 Scripture St. Denton, TX 76201
Monday – Friday 8:00 AM – 5:00 PM
940-381-1741
Giving HOPE Inc.
117 W. Sycamore St. Denton, TX 76201
Monday – Friday 9:30 AM – 5:00 PM
940-382-0609
Denton County Friends of the Family
If your are experiencing homelessness as a
result of family violence, call the DCFOF 24-
hour crisis line to speak to an advocate and
get connected to services.
940-382-7273 or 800-572-4031
Salvation Army Lewisville
206 W Main St, Lewisville, TX 75057
Monday- Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 12:00 PM (lunch still served)
972-353-9400
* Some Coordinated Entry hours differ from regular hours of operation
100
101
Date: June 7, 2019 Report No. 2019-121
INFORMAL STAFF REPORT
TO MAYOR AND CITY COUNCIL
SUBJECT:
Replacement of fence at the North Branch Library
BACKGROUND:
City staff has received multiple concerns from patrons and staff at the North Branch Library
regarding the condition of the masonry fence adjoining the neighborhood to the south of the
library property.
When the City purchased this property from Food Lion, there were two sections of this masonry
fence, one to the east and one to the south. The east section previously failed as it presented a
danger to students at the neighboring Strickland Middle School. The City immediately removed
that section at the time of purchase. The southern section has now reached a failing condition,
creating safety concerns.
DISCUSSION:
This is a shared fence with the neighborhood to the south, and they share the same concerns
regarding safety. Facilities Management plans to replace the fence with a wood board-on-board
fence with a concrete mow strip. The company, Teague, Nall & Perkins, surveyed the property,
pulled the permit and, will be canvasing the neighborhood with door hangers to inform the
neighbors of the upcoming construction and potential minor inconvenience.
The door hangers will be placed on June 10, 2019, with a second round on June 17, 2019. This
will hopefully inform all effected parties and, those who may be traveling during the summer
months.
CONCLUSION:
Facilities Management anticipates a project start date of June 24, 2019 with a completion of 3
weeks, pending inclement weather.
ATTACHMENT(S):
Attachment 1 – Collapsing section of wall
Attachment 2 – Collapsing section of wall
STAFF CONTACT:
David Saltsman
Maintenance Supervisor, Facilities Management
david.saltsman@cityofdenton.com
102
Date: June 7, 2019 Report No. 2019-121
103
CouncilRequestsRow IDTitleRequestRequest Date Staff Responsible DepartmentRequest TypeStatusRequested By12019-260PEC-4 SurveyISR on requirements to survey property owners adjacent to the PEC-4 project regarding theirwillingness to allow use of right-of-way easements for bicycle and pedestrian paths?02/26/19EstesCapital ProjectsCouncil MeetingInformation will be provided in a future Friday report.Meltzer22019-357Comprehensive Low-IncomeHousing StrategyWork Session on comprehensive process for low-income housing strategy that includes housingbonds, density bonuses, grants for low income rentals, land swaps and other tactics to maximizethe availability of affordable housing.03/20/19Kuechler/ShawCommunity DevelopmentCouncil MeetingThis process will be discussed during a future work session.Meltzer32019-354Fire Department RecruitmentMarketingProvide costs to have an agency more effectively advertise the Fire Department for recruitment.03/20/19Adams/HedgesFire/Public AffairsCouncil MeetingInformation will be provided in a future Friday report.Hudspeth42019-431Rayzor Ranch UpdateISR on Rayzor Ranch Town Center change of ownership, information on the land overlays andthe process to amend overlays, and information related to the incentives.04/03/19McDonald/RogersEconomic Development/DevelopmentServicesCouncil MeetingInformation will be provided in a future Friday report.Watts52019-428Police Officer Staff LevelsInformation on the number of police officer positions that are needed by the city and our planaddress any gaps.04/03/19DixonPoliceCouncil MeetingInformation will be provided in a future Friday reportBriggs62019-469Community MarketInformation on the addition of a City position to support all non-profit agencies.04/09/19Kuechler/RogersPublic Affairs/Community Development Council MeetingInformation will be provided in a future Friday report.Hudspeth72019-576Hickory Creek WideningStaff Report on additional costs for bringing the Hickory Creek widening project to six lanes.05/06/19DeshmukhCapital ProjectsCouncil MeetingInformation will be provided in a future Friday report.Ryan82019-565Naming RightsWhat are the policies for both Denton County and the State of Texas with regard to namingpublic facilities owned by each entity respectively? Are there any laws impacting or prohibitingthe City's naming policy?05/06/19Gray/PackanParks and RecreationCouncil MeetingInformation is provided in the June 7 Friday report.Armintor92019-577Municipal BroadbandStaff report on short-term strategies to address residents who are without high-speed internetalong with what can be done to address this long term.05/07/19BirdseyeCity Manager's OfficeCouncil MeetingAn update was provided in the May 24 Friday Report. A work session isscheduled for June 25.Armintor102019-578Internet CoverageCoordinate with CenturyLink, Frontier, AT&T and other service providers to determine theirwillingness to address current service gaps in the community.05/07/19BirdseyeCity Manager's OfficeCouncil MeetingAn update was provided in the May 24 Friday Report. A work session isscheduled for June 25.Briggs112019-586CDBG LocationsCan CDBG allocations be required to be located in specific areas around the City? How manylots/homes is Habitat for Humanity planning to purchase and build?05/07/19Kuechler/ShawCommunity DevelopmentCouncil MeetingInformation will be provided in a future Friday report.Hudspeth122019-585Artificial TurfStaff report on the City's use of artificial turf and the viability of using it in parks and sports fields.05/07/19Packan/BehrensParks and RecreationCouncil MeetingInformation will be provided in a future Friday report.Armintor132019-630PEC 4 Property Documentation Document the current state of properties that will be upgraded and altered through the PEC 4Drainage Improvements Project for historical records.05/21/19EstesCapital ProjectsCouncil MeetingInformation will be provided in a future Friday report.Davis142019-639Roadway WarrantyClarification on the two year warranty for roadway projects and how that compares withwarranties made by other jurisdictions.05/21/19Estes/DeshmukhCapital ProjectsCouncil MeetingInformation will be provided in a future Friday report.Meltzer152019-650MKOC AccessibilityInformation on sidewalks near MKOC and the feasibility of adding a DCTA stop at the facility.05/21/19Estes/CanizaresCapital Projects/City Manager's Office Council MeetingInformation will be provided in a future Friday report.Armintor162019-644Kids at Play SignsDesign and purchase a "slow kids at play" sign with the City logo that could be made available toresidents for placement in their yards.05/21/19Estes/KuechlerCapital Projects/Public AffairsCouncil MeetingInformation will be provided in a future Friday report.Hudspeth172019-632Police Facility TimelineStaff report on the timeline to remodel the current Police Headquarters compared to the newPolice Substation.05/21/19CanizaresCity Manager's OfficeCouncil MeetingInformation will be provided in a future Friday report.Ryan182019-634DCTA Work SessionWork Session on options to enhance City's partnership with DCTA under the new governancestructure.05/21/19CanizaresCity Manager's OfficeCouncil MeetingInformation will be provided in a future Friday report.Davis192019-646Redistricting ResolutionResolution from City Council to ask the County to wait on their redistricting until the 2020 Census05/21/19WoodCity Manager's OfficeCouncil MeetingInformation will be provided in a future Friday report.Armintor202019-625Coordinated Entry Process Staff report on the coordinated entry process and how individuals are assessed.05/21/19Kuechler/ShawCommunity DevelopmentCouncil MeetingInformation is provided in the June 7 Friday report.Armintor212019-643Habitat for Humanity Homes inNew DevelopmentsInformation on ways to incentivize the inclusion of Habitat for Humanity homes to newdevelopments.05/21/19Kuechler/ShawCommunity DevelopmentCouncil MeetingInformation will be provided in a future Friday report.Briggs222019-652Our Daily Bread Day Center Information on if Our Daily Bread would be open to becoming a day center.05/21/19Kuechler/ShawCommunity DevelopmentCouncil MeetingInformation will be provided in a future Friday report.Armintor232019-642Industrial Sites to NoiseOrdinanceInformation on how industrial sites could be added to noise ordinance.05/21/19McDonaldDevelopment ServiceCouncil MeetingInformation will be provided in a future Friday report.Briggs242019-641Landlord IncentivesLandlord incentives provided by the City for reduced taxes for those making units available fortransitional housing.05/21/19McDonaldDevelopment ServicesCouncil MeetingInformation will be provided in a future Friday report.Briggs252019-624DEC Staff ReportStaff report on the costs to turn off the DEC to address the noise and pollution issues. Includeoperating and maintenance costs to run the plant, contingency reserves, and the debt servicepayments.05/21/19PuenteDMECouncil MeetingInformation will be provided in a future Friday report.Armintor262019-651DEC NoiseStaff report on research done for anticipated sound at the DEC, promises made as the projectwas developed, and information on landscaping options to buffer the noise.05/21/19PuenteDMECouncil MeetingInformation will be provided in a future Friday report.Armintor/Watts272019-635Miracle League BaseballStaff report on what it would take to support miracle league baseball.05/21/19PackanParks and RecreationCouncil MeetingInformation will be provided in a future Friday report.Meltzer282019-637Options for Oakwood CemeteryROWInformation on the ability to add plots or tree banking on abandoned ROW at OakwoodCemetery.05/21/19PackanParks and RecreationCouncil MeetingInformation will be provided in a future Friday report.Meltzer292019-628Recycling ContaminationStaff report on ways to reduce recycling contamination rates, including alternative bin designsand what cities with low contamination rates have done to educate the public.05/21/19Boerner/CoxSolid WasteCouncil MeetingInformation will be provided in a future Friday report.Armintor/Meltzer302019-633Reduced Waste PlansWork Session on commercial recycling and reduced waste/food diversion program.05/21/19BoernerSolid WasteCouncil MeetingThis will be included with the Commercial Recycling presentation that will bescheduled for later this summer.Davis312019-629Art Project for Glass and PlasticReuseCould the arts community including the Public Art Commission and Greater Denton Arts Councilconduct community projects that include plastics and glass?05/21/19Boerner/Cox/RogersSolid Waste/Economic Development Council MeetingInformation is provided in the June 7 Friday report.Armintor322019-691Red-Flex Contract Termination. Memo outlining remaining steps to fully close-out the City's arrangement with Red-Flex. Establisha date certain to have Red-Flex remove its assets and equipment from the City.06/03/19DeshmukhCapital ProjectsCouncil MeetingInformation will be discussed at the June 11 Work SessionBriggs332019-692Yellow Light ExtensionExtend the timing of the yellow signal at intersections that currently have red-light cameras andinformation on traffic safety of extending yellow lights.06/03/19DeshmukhCapital ProjectsCouncil MeetingInformation will be provided in a future Friday report.Briggs342019-683City Marketing for Conventionand Visitor's BureauWhat marketing funding does the City provide to the Convention and Visitor's Bureau?06/03/19RogersEconomic DevelopmentCouncil MeetingInformation will be provided in a future Friday report.Armintor352019-690EMS BillingClarification on Emergency Medical Service bills including City and County.06/03/19HedgesFireCouncil MeetingInformation is provided in the June 7 Friday report.Hudspeth362019-688Part Time Employee PayInformation on the number of part-time City of Denton employees making less than $10 per hour.06/03/19RomineHuman ResourcesCouncil MeetingInformation will be provided in a future Friday report.Briggs372019-693Collection RateWhat is the City's current collection rate for red-light camera violations?06/03/19DixonPoliceCouncil MeetingInformation will be provided in a future Friday report.Davis382019-686Living Wage Incentives forContractorsOptions to incentivize current City contractors to pay a living wage and projections on associatedcost increases incurred by the City.06/03/19OgdenProcurementCouncil MeetingInformation will be provided in a future Friday report.Hudspeth392019-687Employee Wage Criteria for CityContractorsRevise contractor evaluation criteria to require that bidders provide a list of employee salaries asa part of their submissions.06/03/19OgdenProcurementCouncil MeetingInformation will be provided in a future Friday report.Briggs/Davis402019-685$15 Hourly Minimum StartingPayBudget impact to make minimum starting pay for all City employees (full time, part time, andseasonal) incremental increases leading to $15 per hour ($10, $12, and $15). Data on how manyseasonal employees are in high school or college. Provide additional description of the seasonaland part time positions that are currently making less than $15 per hour.06/03/19Ogden/RomineProcurement/Human Resources Council MeetingInformation will be provided in a future Friday report.Armintor/Ryan412019-689Mowing ContractsComparison of cost for the City to conduct mowing in-house compared to contracting locally forthis service.06/03/19Ogden/PackanProcurement/Parks and Recreation Council MeetingInformation will be provided in a future Friday report.ArmintorPage 1 of 2Exported on June 7, 2019 3:24:24 PM CDT104
Row IDTitleRequestRequest Date Staff Responsible DepartmentRequest TypeStatusRequested By422019-706Council ContingencyPlace item on the June 11 agenda dedicating all of Council Member Ryan's Council contingencyfunding and Council Member Briggs' remaining balance to Solutions of North Texas.06/04/19WoodCity Manager's OfficeCouncil MeetingThis will be added to the June 11 City Council agenda.Ryan/Briggs432019-707Fee Waiver to Non-ProfitAgenciesInformation on the policy options for a fee waiver or City administered grant program for non-profit agencies.06/04/19Kuechler/Shaw/McDonald Community Development/DevelopmentServicesCouncil MeetingInformation will be provided in a future Friday report.Briggs/Armintor/Davis442019-705Rates to Cover Removal ofFeesImpact of potential fee increase for residential and commercial accounts to recoup previousrevenue received from online and phone payment fees.06/04/19Thomson/FosterCustomer ServiceCouncil MeetingInformation will be provided in a future Friday report.Briggs452019-716Bad DebtHow much of Customer Services' bad debt is a result of late fees and penalties?06/04/19Thomson/FosterCustomer ServiceCouncil MeetingInformation will be provided in a future Friday report.Briggs462019-709Fire StandardsStaff provide speaker on Denton Square District with fire standard and building coderequirements.06/04/19McDonaldDevelopment ServicesCouncil MeetingInformation will be provided in a future Friday report.Armintor472019-711Employee Residence Policies Work session on incentive policies or employment policies to address City of Denton employeesliving in the City limits.06/04/19RomineHuman ResourcesCouncil MeetingInformation will be provided in a future Friday report.Briggs482019-713Trails Along Natural Areas Information on ways to add trails along natural creeks including areas where the City, DISD andother public entities may have rights-of-way.06/04/19Packan/Cox/KremerParks and Recreation/Public Works Council MeetingInformation will be provided in a future Friday report.Davis492019-714County Crime LabInformation on steps required to establish a County-wide crime lab.06/04/19Dixon/GainesPolice/FinanceCouncil MeetingInformation will be provided in a future Friday report.Ryan502019-704Legislative AgendaAdd overturning the card fee collection policy to the legislative agenda for the next Legislativesession.06/04/19Kuechler/AdamsPublic Affairs/IGRCouncil MeetingInformation will be provided in a future Friday report.Armintor512019-708Sidewalks on RuddellInformation on use of CDBG or other funding to install sidewalks along Ruddell to supportSolutions of North Texas project.06/04/19KremerPublic WorksCouncil MeetingInformation will be provided in a future Friday report.Armintor/Briggs522019-712Restoration of Natural Streamsand Creek BedsInformation on the financial impact of removing currently concrete drainage areas that weremade in natural creek beds.06/04/19Cox/KremerPublic WorksCouncil MeetingInformation is provided in the June 7 Friday report.Davis532019-710Energy Consumption at Waterand Waste Water FacilitiesInformation on the amount of energy used at City water and waste water facilities and thefeasibility of adding solar panels to reduce energy costs.06/04/19Banks/PuenteWater/Waste Water/DMECouncil MeetingInformation will be provided in a future Friday report.BriggsPage 2 of 2Exported on June 7, 2019 3:24:24 PM CDT105
CouncilRequestsRow IDTitleRequestRequest Date Staff Responsible DepartmentRequest TypeStatusRequested By12019-079Verizon Pole DebtUpdate on the Verizon pole attachment debt.12/03/18Puente/Morrow/Adams DMEOther Council RequestsInformation will be provided in a future Legal Status Report.Meltzer22019-414Street ContractorsPrepare a list of contractors who were found to have done faulty compaction work leading tostreet failures.04/02/19EstesCapital ProjectsOther Council RequestsInformation will be provided in a future Friday report.Meltzer32019-440Signal study at Brinker/QuailCreekAdditional information is needed on why previous traffic study at Brinker and Quail Creek wasinsufficient to create a signal. Also requests typical interval time between traffic studies.04/08/19Estes/DeshmukhCapital ProjectsOther Council RequestsInformation is provided in the June 7 Friday report.Hudspeth42019-500Homeless Housing Placements Which organizations listed on the dashboard our housing are housing individuals each month?This will help Council understand where grants are needed most.04/16/19KuechlerCommunity DevelopmentOther Council RequestsInformation will be provided in a future Friday report.Briggs52019-572Hickory Creek AlignmentCrossingsStaff report on the project and funding status of the veloweb (multi-use path) that is planned forthe Hickory Creek floodplain. Include information on the connectivity this proposed path wouldprovide and options to receive (if necessary) NCTCOG funding for this project.05/07/19Oliphant/EstesCapital ProjectsOther Council RequestsInformation is provided in the June 7 Friday report.Armintor62019-590First Amendment Section ofSpecial Events OrdinanceRequest to allow for public input on the Special Event Ordinance and additional information onthe First Amendment component of the ordinances. Information on the potential removal of theFirst Amendment section of the ordinance or revise the First Amendment section to somethinglike "First Amendment Event Exemptions and Protections.05/10/19Behrens/PackanParks and RecreationOther Council RequestsInformation will be provided in a future Friday report.Armintor72019-601Gas Well Pre-EmptionSpecifics regarding the previously stated State pre-emption concerns for gas wells. Need morespecific information on who is grandfathered in and why.05/14/19Leal/BanksCity Attorney's Office/UtilitiesOther Council RequestsInformation will be provided during the July 15 Luncheon. A separate LegalStatus Report will also be distributed related to this issue.Davis82019-595Homeless EncampmentAnalysisHigh level financial analysis comparing clean-up of homeless encampments to providing portabletoilets and servicing a dumpster for the same size population.05/14/19Kuechler/ShawCommunity DevelopmentOther Council RequestsInformation will be provided in a future Friday report.Meltzer92019-600City Funds to Outside Entities Staff report on City funds provided to outside entities including partnerships where real estate isprovided (cash or in-kind), or funding for salaries is provided and the requirements placed onthose entities.05/14/19Gaines/WoodFinance/City Manager's Office Other Council RequestsInformation will be provided in a future Friday report.Davis102019-606Board and CommissionInformation on WebsiteList of current board and commission membership including term, who appointed them, andeligibility to serve a repeat term on the City's website.05/16/19Wood/RiosCity Secretary's OfficeOther Council RequestsInformation will be posted online within the next few weeks. A work sessionrelated to board and commission appointments is scheduled for June 18, atthat time City Council will receive binders with details outlining thenomination process.Armintor112019-610Gas Well DiscussionPlease prepare a Legal Status Report on the requirements for existing gas wells and/or padsites. Additionally, have staff prepare maps of all gas well plats together with various setbackradii that identifies the applicable setback setback for each pad site and the conditions requiredto make new gas well development subject to new codes. If most sites are vested, what is leftthat would be impacted by the new regulations?05/17/19McDonald/Leal/BanksCity Attorney's Office/DevelopmentServices/UtilitiesOther Council RequestsInformation will be included in the July 15 work session and a separate LegalStatus Report.Watts122019-615Jail time vs. shelter costsHow much does it cost taxpayers for someone to stay one night in jail and how does thatcompare to the daily rate for the Monsignor King enhanced shelter?05/19/19Kuechler/DixonCommunity Development/Police Other Council RequestsInformation will be provided in a future Friday report.Briggs132019-665Oak Property ConcernsClarification on property value increase patterns for the Oak Street property. Have there beensimilar trends with other properties or were there other factors at play specific to this property?05/28/19Puente/GainesFinanceOther Council RequestsStaff is working with the Denton County Appraisal District to prepare aresponse. Information will be provided in a future Friday report.Briggs142019-667Women's Safety in Denton Information on several issues associated with women's safety in Denton:-Pedestrian lighting on Mulberry to Carroll due to recent sexual assaults in the area-Map of reported sexual assaults that have occurred in Denton over the past 5 years and anassessment of the pedestrian lighting needs in those areas-Staff report on adding DPD Victims' Services Counselors to follow-up with victims who havereported assaults and to serve as their primary liaison. Include information on ways to ensurediversity with Victims' Services Counselors and data on the number of sexual assaults reportedover the past five years and associated staffing needs to support any increases in activity.05/28/19Dixon/EstesPolice (Primary) Capital Projects(Assist)Other Council RequestsInformation will be provided in a future Friday report. Staff is scheduled tomeet on Monday, June 3 to prepare the response.Armintor152019-678Glass RecyclingInclude glass recycling information in the next Resident Update.05/31/19AdamsPublic AffairsOther Council RequestsInformation will be provided in a future Friday report.Armintor162019-679Bus Stop Near Outlet Mall Information on adding a bus stop near the old outlet mall to service Explorium, Penny's Playhouse, and Roses Costume.06/02/19CanizaresCity Manager's OfficeOther Council RequestsInformation will be provided in a future Friday report.Briggs172019-680Sound barriers along I-35Information on the possibility of adding sound barriers along I-35 near Unicorn Lake and theDenia neighborhood.06/02/19CanizaresCity Manager's OfficeOther Council RequestsInformation will be provided in a future Friday report.Briggs182019-681Roundup EliminationCross-departmental strategy and budget to sunset use of Roundup citywide.06/02/19PackanParks and Recreation, Utilities, Streets, Other Council RequestsInformation will be provided in a future Friday report.Briggs192019-695Locust and Elm Congestion Information on strategies to alleviate congestion on Locust and Elm particularly in light of staff'srecommendation not to re-open Taliaferro Street.06/03/19EstesCapital ProjectsOther Council RequestsInformation will be provided in a future Friday report.Briggs202019-694Living Wage for CityContractorsPrepare a single document responding to the questions raised by City Council during the June 3Living Wage for City Contractors presentation.06/03/19OgdenProcurementOther Council RequestsStaff is compiling the requested information and will include responses in afuture Friday report.Armintor212019-701Minimum Standard for Minutes Staff report establishing a minimum standard of detail for minutes taken at board, commissionand committee meetings to ensure transparency, particularly for meetings that are not video-recorded.06/04/19Rios/WoodCity Secretary's OfficeOther Council RequestsInformation will be provided in a future Friday report.Armintor222019-702Credit Collections Work Session Work session on credit collection for Council to provide policy feedback on late fees since policychanges were enacted. Additionally, provide comparative data from peer cities with credit-baseddeposits. Can DHA's voucher list be used to determine needs?06/04/19Thomson/FosterCustomer ServiceOther Council RequestsInformation will be provided in a future Friday report.Armintor232019-700City's Economic Impact as anEmployerStaff Report on the City's relative economic impact as an employer in terms of the number of jobsthe city of Denton contributes to our local economy, at each of the various pay and employmentlevels (broken down by pay level) versus other major employers in the area (the universities,Peterbilt, Tetrapak, Target, Walmart, etc.) and recent and future 380 agreements like Buc-ees,the Convention Center, and Tyson.06/04/19RogersEconomic DevelopmentOther Council RequestsInformation will be provided in a future Friday report.Armintor242019-703Peterbilt Electric VehiclesInformation on Peterbilt's research to pioneer electric technology for heavy duty vehicles includedlarge-scale fleet vehicles and buses.06/04/19Kader/CoxFleet ServicesOther Council RequestsInformation will be provided a future Friday report.Armintor252019-699Turnover DataStaff report on turnover rates by department at all pay levels (part time, full time, and seasonal)including which department have the highest turnover rates and at what pay grades the turnoveroccurs, costs associated with turnover to the department, and known reasons for turnover.06/04/19RomineHuman ResourcesOther Council RequestsInformation will be provided in a future Friday report.Armintor262019-697Natural Drainage DitchDevelop a policy where any natural drainage ditches are compromised is brought before Councilfor consideration.06/04/19Kremer/CoxPublic WorksOther Council RequestsInformation will be provided in a future Friday report.Armintor272019-698Choctaw UpdateStaff update on Choctaw natural preservation project.06/04/19Kremer/CoxPublic WorksOther Council RequestsInformation will be provided in a future Friday report.Davis282019-715Civic Center UseClarification on if residents should be charged for dance rehearsals that take place in the CivicCenter while the space is open to the public.06/05/19PackanParks and RecreationOther Council RequestsInformation will be provided in a future Friday report.Armintor292019-721Good Samaritan Duck Pond Update on what can be done to preserve the Good Samaritan duck pond during current drainagework.06/06/19EstesCapital ProjectsOther Council RequestsInformation will be provided in a future Friday report.Briggs302019-722Business Access on Hinkle Gemini Rose Garden on Hinkle Drive does not have an access point with construction on Hinkle.What can be done to ensure there is access to the business?06/06/19Adams/EstesPublic Affairs/Capital ProjectsOther Council RequestsInformation is provided in the June 7 Friday report.Briggs/DavisPage 1 of 1Exported on June 7, 2019 3:25:41 PM CDT106
June 2019 Sun Mon Tue Wed Thu Fri Sat 1 2 3 11:30 am Council Luncheon 1:30pm Committee on the Environment‐Cancelled 5:30 pm Traffic Safety Commission 4 10:30 am COCE 1:00 pm CC Work Session 6:30 pm CC Regular Session 5 2:30pm Agenda Committee 5:00pm P&Z Work Session 6:30pm P&Z Regular Session 6 5:30pm Board of Ethics 4:00pm Public Art Committee 6:00 pm Bond Advisory Committee 7 11:00 am DCRC 8 9 10 9:00am Public Utilities Board 5:30pm HLC 5:30pm Library Board 11 9:00 am Mobility Committee 1:30 CC Group Photo 3:00 pm 2nd Tuesday Session 6:30 pm Special Called Regular Session 12 11:00am EDP 2:30pm Agenda Committee 5:30pm Board of Ethics 13 8:30am Downtown Task Force 6:00 pm Bond Advisory Committee 14 11:00 am DCRC 15 16 17 18 2:00 pm CC Work Session 6:30 pm CC Regular Session 19 5:00pm P&Z Work Session 6:30pm P&Z Regular Session 20 4:00pm HaBSCo Meeting 5:00pm Committee on Persons with Disabilities 21 11:00 am DCRC 22 23 24 6:00pm Public Utilities Board 4:00pm ZBA 25 2:00 pm 4th Tuesday Session 26 27 28 11:00 am DCRC 29 30 107
July 2019 Sun Mon Tue Wed Thu Fri Sat 1 No Luncheon Meeting 1:30pm Committee on the Environment 5:30 pm Traffic Safety Commission 2 No Council Meeting 3 4 5 6 7 8 9:00am Public Utilities Board 9 9:00 am Mobility Committee No Council Meeting 10 11:00am EDP 11 HOT & S 9-11 4:00 Public Art Committee 12 13 14 15 11:30 am Council Luncheon 5:30pm HLC 16 2:00 pm CC Work Session 6:30 pm CC Regular Session 17 5:00pm P&Z Work Session 6:30pm P&Z Regular Session 18 4:00pm HaBSCo Meeting 5:00pm Committee on Persons with Disabilities 19 20 21 22 6:00pm Public Utilities Board 23 2:00 pm 4th Tuesday Session 24 11:00am TIF Board (TIRZ # 1) 25 26 27 28 29 4:00pm ZBA 30 No Council Meeting 31 108
August 2019 Sun Mon Tue Wed Thu Fri Sat 1 4:00pm Public Art Committee 2 3 4 5 11:30 am Council Luncheon 1:30pm Committee on the Environment 5:30 pm Traffic Safety Commission 6 2:00 pm CC Work Session 6:30 pm CC Regular Session 7 5:00pm P&Z Work Session 6:30pm P&Z Regular Session 8 9 10 11 12 9:00am Public Utilities Board 5:30pm HLC 13 9:00 am Mobility Committee 2:00 pm 2nd Tuesday Session 14 11:00am EDP 15 4:00pm HaBSCo Meeting 5:00pm Committee on Persons with Disabilities 16 17 18 19 20 2:00 pm CC Work Session 6:30 pm CC Regular Session 21 5:00pm P&Z Work Session 6:30pm P&Z Regular Session 22 23 24 25 26 6:00pm Public Utilities Board 4:00pm ZBA 27 2:00 pm 4th Tuesday Session 28 29 30 31 109
City Council
City of Denton
Meeting Agenda
City Hall
215 E. McKinney St.
Denton, Texas 76201
www.cityofdenton.com
Work Session Room & Council Chambers2:00 PMTuesday, June 18, 2019
WORK SESSION BEGINS AT 2:00 P.M. IN THE WORK SESSION ROOM
REGULAR MEETING BEGINS AT 6:30 P.M. IN THE COUNCIL CHAMBERS
After determining that a quorum is present, the City Council of the City of Denton, Texas will convene in a
Work Session on Tuesday, June 18, 2019, at 2:00 p.m. in the Council Work Session Room at City Hall, 215
E. McKinney Street, Denton, Texas at which the following items will be considered:
WORK SESSION
1. Citizen Comments on Consent Agenda Items
This section of the agenda allows citizens to speak on Consent Agenda Items only. Each speaker will be
given a total of three (3) minutes to address any items he/she wishes that are listed on the Consent Agenda.
A Request to Speak Card should be completed and returned to the City Secretary before Council considers
this item.
2. Requests for clarification of agenda items listed on this agenda.
3. Work Session Reports
Receive a report, hold a discussion, and provide staff direction regarding the
Development Services Fees.
ID 19-651A.
Receive a report, hold a discussion, and give staff direction regarding construction
budgeting considerations and construction procurement methods.
ID 19-856B.
Receive a report, hold a discussion, and provide staff direction regarding the 2019
Boards & Commissions Nominee Screening and Appointment Process
ID 19-1320C.
Receive a report, hold a discussion, and give staff direction regarding the preliminary FY
2019-20 Proposed Budget, Capital Improvement Program and Five Year forecast.
ID 19-1323D.
Receive a report, hold a discussion, and give staff direction regarding a pilot program for
valet solid waste and recycling services for the downtown area.
ID 19-1353E.
NOTE: The City Council reserves the right to adjourn into a Closed Meeting or Executive Session as
authorized by Texas Government Code, Section 551.001, et seq. (The Texas Open Meetings Act) on any
item on its open meeting agenda, in accordance with the Texas Open Meetings Act, including, without
limitation Sections 551.071-551.086 of the Texas Open Meetings Act.
_________________________________________________________________________________
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REGULAR MEETING OF THE CITY OF DENTON CITY COUNCIL AT 6:30 P.M. IN THE
COUNCIL CHAMBERS AT CITY HALL, 215 E. MCKINNEY STREET, DENTON, TEXAS AT
WHICH THE FOLLOWING ITEMS WILL BE CONSIDERED:
1. PLEDGE OF ALLEGIANCE
A. U.S. Flag
B. Texas Flag
“Honor the Texas Flag – I pledge allegiance to thee, Texas, one state under God, one and indivisible.”
2. PROCLAMATIONS/PRESENTATIONS
3. PRESENTATION FROM MEMBERS OF THE PUBLIC
A. Review of procedures for addressing the City Council.
B. Receive Scheduled Citizen Reports from Members of the Public. This section of the agenda permits
any person who has registered in advance to make a citizen report regarding a public business item he or
she wishes to be considered by the City Council. This is limited to no more than four (4) speakers per
meeting with each speaker allowed a maximum of four (4) minutes to present their report. At the
conclusion of each report, the City Council may pose questions to the speaker or may engage in
discussion. If the City Council believes that a speaker's report requires a more detailed review, the City
Council will give the City Manager or City Staff direction to place the item on a future work session or
regular meeting agenda and advise staff as to the background materials to be desired at such meeting.
C. Additional Citizen Reports - This section of the agenda, which is also known as the "open microphone"
section, permits any person who is not registered for a citizen report to make comments about public
business items not listed on the agenda. This section is limited to two open microphone speakers per
meeting with each speaker allowed a maximum of four (4) minutes. Such person(s) must file a "Blue Card"
requesting to speak during this period, prior to the calling of this agenda item.
During open microphone reports under this section of the agenda, the Council may listen to citizens speak.
However, because notice of the subject of the open microphone report has not been provided to the public
in advance, the Texas Open Meetings Act limits any deliberation or decision by the Council to: a proposal
to place the item on a future agenda; a statement of factual policy; or a recitation of existing policy. Council
Members may not ask the open microphone speakers questions or discuss the items presented during
open microphone reports.
NOTE: If audio/visual aids during presentations to Council are needed, they must be submitted to the City
Secretary 24 hours prior to the meeting.
4. CONSENT AGENDA
Each of these items is recommended by Staff and approval thereof will be strictly on the basis of the Staff
recommendations. Approval of the Consent Agenda authorizes the City Manager or his designee to
implement each item in accordance with the Staff recommendations. The City Council has received
background information and has had an opportunity to raise questions regarding these items prior to
consideration.
Listed below are bids, purchase orders, contracts, and other items to be approved under the Consent
Agenda (Agenda Items A – N). This listing is provided on the Consent Agenda to allow Council Members
to discuss or withdraw an item prior to approval of the Consent Agenda. If no items are pulled, the Consent
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Agenda Items will be approved with one motion. If items are pulled for separate discussion, they may be
considered as the first items following approval of the Consent Agenda.
Consider adoption of an ordinance of the City of Denton prohibiting on-street parking
along the south side of West Hickory Street from Avenue B to Welch Street; providing a
repealer clause; providing a savings clause; providing for a penalty not to exceed $500 for
violations of this ordinance; providing that violations of this ordinance shall be governed by
Chapter 18 of the Code of Ordinances of the City of Denton, and providing for an
effective date. The Traffic Safety Commission has recommended approval (6-0).
ID 19-1123A.
Consider adoption of an ordinance of the City of Denton to convert the traffic pattern on
Avenue A (from West Hickory Street southward to Mulberry Street) and on Mulberry
Street (from Avenue A eastward to Welch Street) from two-way to one-way traffic flow
whereby Avenue A will be northbound one-way and Mulberry westbound one-way;
providing a repealer clause; providing a savings clause;providing that violations of this
ordinance shall be governed by Chapter 18 of the Code of Ordinances of the City of
Denton, and providing for an effective date. The Traffic Safety Commission has
recommended approval (4-0).
ID 19-1124B.
Consider approval of the minutes of June 4, 2019.ID 19-1272C.
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal
corporation, authorizing the City Manager to execute a contract with PerkinElmer Health
Sciences, Inc., for the supply of Inductively Coupled Plasma - Mass Spectrometer
Instrument, System Controller and Software; providing for the expenditure of funds
therefor; and providing an effective date (RFP 7036-awarded to PerkinElmer Health
Sciences, Inc., in the five (5) year not-to-exceed amount of $149,118). The Public
Utilities Board recommends approval ( - ).
ID 19-1288D.
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal
corporation, authorizing the City Manager to execute a contract with Delta Fuel
Company, LLC, for the supply of Denton Energy Center Lubricating Oil; providing for
the expenditure of funds therefor; and providing an effective date (IFB 7064 - awarded to
Delta Fuel Company, LLC, in the three (3) year not-to-exceed amount of $1,182,600).
The Public Utilities Board recommends approval ( - ).
ID 19-1289E.
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal
corporation, authorizing the City Manager, or his designee, to execute a contract with
Dallas Lite & Barricade, Inc., through an Interlocal Cooperative Purchasing Agreement
with the City of Arlington, Bid Number 18-0096, under the Government Code, Chapter
791.001, to authorize City of Denton contracts for the acquisition of barricades to be
used throughout the City by various departments; authorizing the expenditure of funds
therefor; and declaring an effective date (File 7078 - awarded to Dallas Lite & Barricade,
Inc., for one (1) year, with the option for two (2) additional one (1) year extensions, in the
total three (3) year not-to-exceed amount of $300,000). The Public Utilities Board
recommends approval ( - ).
ID 19-1290F.
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal ID 19-1291G.
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June 18, 2019City Council Meeting Agenda
corporation, authorizing the approval of a first amendment to a Professional Services
Agreement between the City of Denton and Gershman, Brickner & Bratton, Inc.,
amending the contract approved by Purchasing Staff on December 20, 2018, in the
not-to-exceed amount of $48,000; said first amendment to provide the design, evaluation,
and procurement of an inventory management and customer work order management
system for Solid Waste and Recycling Departments in the amount of $38,000; providing
for the expenditure of funds therefor; and providing an effective date (File 6963 -
providing for an additional first amendment expenditure amount not-to-exceed $38,000,
with the total contract amount not-to-exceed $86,000). The Public Utilities Board
recommends approval ( - ).
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal
corporation, accepting competitive bids and awarding a contract for the supply of Traffic
Signal Hardware for the City of Denton Distribution Center; providing for the expenditure
of funds therefor; and providing an effective date (IFB 7019 - awarded to the lowest
responsive bidder for each line item: Consolidated Traffic Controls, Inc., in a total
not-to-exceed amount of $375,000; Mobotrex, Inc., in a total not-to-exceed amount of
$375,000; Paradigm Traffic Systems, Inc., in a total not-to-exceed amount of $540,000;
Texas Highway Products, LTD., in a total not-to-exceed amount of $1,380,000; in a total
three (3) year, not-to-exceed amount of $2,670,000).
ID 19-1292H.
Consider adoption of a resolution establishing Naming Policy Guidelines for City
buildings, facilities, land or any portion thereof; repealing Resolution No. R2012-007; and
declaring an effective date.
ID 19-1103I.
Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal
corporation, authorizing the City Manager to execute a contract with Presidio Networked
Solutions Group, LLC for the purchase of LogRhythm Security Information and Event
Management through Department of Information Resources (DIR) Cooperative
Purchasing Network, Contract Number DIR-TSO-3847; providing for the expenditure of
funds therefor; and providing an effective date (File 7082 - awarded to Presidio
Networked Solutions Group, LLC, in the not-to-exceed amount of $188,748.01).
ID 19-1312J.
Consider adoption of a resolution establishing an Acceptance of Sponsorships and
Donations Policy; and declaring an effective date.
ID 19-1336K.
Consider adoption of a resolution of the City Council of the City of Denton authorizing the
City Manager to execute an agreement with the Texas Historical Commission to
participate in the Main Street Program demonstrating the City of Denton’s commitment to
continue as a “Sustaining Level Official Main Street City” and authorizing payment of the
annual fee in the amount of $2,600; and providing an effective date.
ID 19-1314L.
Consider adoption of an ordinance of the City Council of the City of Denton, Texas,
approving a grant application for JCN Investments, LLC, representing The Loophole,
from the Downtown Reinvestment Grant Program not to exceed $10,000; and providing
for an effective date.
ID 19-1315M.
Consider approval of an ordinance of the City of Denton authorizing the City Manager, or ID 19-1337N.
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June 18, 2019City Council Meeting Agenda
his designee, to enter into a development agreement between the City of Denton and
Country Lakes West, LLC for the development of park land and construction of park
improvements for a neighborhood park at the Country Lakes West phase three
subdivision; authorizing the expenditure of funds therefor; and providing an effective date.
5. ITEMS FOR INDIVIDUAL CONSIDERATION
Consider an appeal of the Historic Landmark Commission denial of an amendment to an
existing Certificate of Appropriateness for the expansion of a mural to the front façade of
a local designated landmark building located at 122 North Locust (COA17-0010, 122
N. Locust) The Historic Landmark Commission recommends denial (7-0).
ID 19-1121A.
Consider nominations/appointments to the City’s Boards, Commissions, and Committees:
Board of Ethics, Committee on Persons with Disabilities, and Health & Building
Standards Commission.
ID 19-1321B.
Consider an adoption of an ordinance of the city of Denton, Texas amending the code of
ordinances, related to chapter 25, titled “streets, sidewalks and public places” article v,
titled “special events;” providing for findings of fact; providing a repealer; providing
severability; providing codification; confirming proper notice and meeting; and providing
for an effective date.
ID 19-1160C.
Consider appointments to Council Committees.ID 19-1375D.
6. PUBLIC HEARINGS
Hold a public hearing and consider adoption of an ordinance amending Specific Use
Permit Ordinance 2017-222 to allow for a change in the previously approved building
facades within a multi-family development on approximately 0.9 acre. The property is
generally located on the north side of the Riney Road and Riney Court intersection in the
City of Denton, Denton County, Texas; providing for a penalty in the maximum amount of
$2,000.00 for violations thereof; providing a severability clause and an effective date.
(S19-0008, Riney Road Apartments, Hayley Zagurski).
S19-0008aA.
Hold a public hearing and consider adoption of an ordinance of the City of Denton,
Texas, regarding a a request by Denton West Joint Venture to amend Ordinance
2014-075 to remove overlay restrictions on approximately 8.627 acres of land zoned
Neighborhood Residential Mixed Use (NRMU) District, generally located on the north
side of East Ryan Road, approximately 850 feet west of Teasley Lane in the City of
Denton, Denton County, Texas; adopting an amendment to the City’s official zoning map;
providing for a penalty in the maximum amount of $2,000.00 for violations thereof;
providing for severability and an effective date. The Planning and Zoning Commission
voted _______ the request. (Z18-0025, Hunters Creek, Julie Wyatt)
Z18-0025bB.
Hold a public hearing and consider adoption of an ordinance of the City of Denton,
Texas, regarding a request by Denton West Joint Venture for a Specific Use Permit for
multi-family dwellings on approximately 8.627 acres of land zoned Neighborhood
Residential Mixed Use (NRMU) District, generally located on the north side of East Ryan
Road, approximately 850 feet west of Teasley Lane in the City of Denton, Denton
S19-0004bC.
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June 18, 2019City Council Meeting Agenda
County, Texas; adopting an amendment to the City’s official zoning map; providing for a
penalty in the maximum amount of $2,000.00 for violations thereof; providing for
severability and an effective date. The Planning and Zoning Commission voted _____ the
request. (S19-0004, Hunters Creek, Julie Wyatt)
7. CONCLUDING ITEMS
A. Under Section 551.042 of the Texas Open Meetings Act, respond to inquiries from the City Council
or the public with specific factual information or recitation of policy, or accept a proposal to place the
matter on the agenda for an upcoming meeting AND Under Section 551.0415 of the Texas Open
Meetings Act, provide reports about items of community interest regarding which no action will be taken,
to include: expressions of thanks, congratulations, or condolence; information regarding holiday schedules;
an honorary or salutary recognition of a public official, public employee, or other citizen; a reminder about
an upcoming event organized or sponsored by the governing body; information regarding a social,
ceremonial, or community event organized or sponsored by an entity other than the governing body that
was attended or is scheduled to be attended by a member of the governing body or an official or employee
of the municipality; or an announcement involving an imminent threat to the public health and safety of
people in the municipality that has arisen after the posting of the agenda.
B. Possible Continuation of Closed Meeting topics, above posted.
C E R T I F I C A T E
I certify that the above notice of meeting was posted on the bulletin board at the City Hall of the City of
Denton, Texas, on the ________day of ___________________, 2019 at ________o'clock (a.m.) (p.m.)
__________________________________________
CITY SECRETARY
NOTE: THE CITY OF DENTON CITY COUNCIL WORK SESSION ROOM AND COUNCIL
CHAMBERS ARE ACCESSIBLE IN ACCORDANCE WITH THE AMERICANS WITH
DISABILITIES ACT. THE CITY WILL PROVIDE SIGN LANGUAGE INTERPRETERS FOR THE
HEARING IMPAIRED IF REQUESTED AT LEAST 48 HOURS IN ADVANCE OF THE SCHEDULED
MEETING. PLEASE CALL THE CITY SECRETARY'S OFFICE AT 349-8309 OR USE
TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD) BY CALLING 1-800-RELAY-TX SO
THAT A SIGN LANGUAGE INTERPRETER CAN BE SCHEDULED THROUGH THE CITY
SECRETARY’S OFFICE.
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Future Work Session Items 6/7/2019
Meeting Date
11‐June
City Council Group
Photo at 1:30
2:15 Parks Master
Plan Exercise
3:00 Work Session
Start time
Council Committee
Appointments
Solid Waste Budget
Presentation Red Light Cameras
18‐Jun
General Fund Budget
Presentations (4
Presentations)
Contractor
Procurement
Options/Facility
Project Budget
Planning
Downtown Solid
Waste Valet Service
Boards & Commission
Appointments
Development Service
Fees
25‐Jun
General Fund Budget
Presentations (4
Presentations) Municipal Broadband
Inclement Weather
Policy
Traffic Signalization
and Traffic/Roadway
Technology
15‐July Lunch
16‐Jul
Non‐Profit
Development Fee
Waivers Charity Care
Work Session
Strategy Session Board of Ethics
2nd Preliminary Budget
Discussion/
Departmental
Presentations including
DME
23‐Jul
Development
Services Certified
Mailings
Denton Poice
Department
Overview
Outdoor Music
Venues and Noise
Ordinance
Departmental Budget
Presentations
Economic Development
Corridor
Plan/Reinvestment
Grant
1‐Aug
5‐Aug Lunch
6‐Aug
Council & Committee
Rules of Procedure DCTA Update
Commercial Food
Diversion/Waste
Reduction Strategies
Purchasing Manual
Update Atmos Energy Update
13‐Aug
Employee Ethics
Policy Rayzor Ranch PID
Procurement Audit
(IA)Utility Street Cuts (IA)
Roadway Quality Audit
(IA)
20‐Aug
Signage and Design
Standards
Credit Collections
Policy Real Estate Policy Mosley Road Landfill
Manufactured Home
Financial Risk
Disclosure
Affordable Housing/
Housing Assistance Scooter Share Blue Zones
Police Overtime (IA) Joint EDPB Luncheon
Right of Way
Ordinance Follow‐up
Sobering Centers
Group Home Code
Amendment
Construction Code
Review
Mews Streets
Municipal Rental
Inspection Program
Update City Hall West
Top priorities from
3/4 Work Session
Top Priorities from
4/23 Work Session
Currently Slated Work Session Items
Date TBD
Gas Well Setback and Distance Study Gas Well Notification Disclosure Requirements
Budget Workshop
Joint DISD/City Council Luncheon
116
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Acorn Bend Rd.Field Bend Cule de Sac6/3/19 6/28/19Street Panel and Sidewalk Repair (Temporary Lane Closures)Streets 5/14/19(940) 349‐7160Bell Ave.Intersection of McKinney5/28/19 7/5/19Intersection Improvements (Northbound right turn lane, temporary lane closure)Engineering 2/22/19Website & Letters(940) 349‐8910Blagg Rd.Mayhill Geesling3/18/19 10/31/19Mayhill Project Bridge (Road Closure)EngineeringWebsite & Nextdoor Notification(940) 208‐4318Bonnie Brae St.University Linden6/3/19 6/14/19Private Development (Temporary Lane Closure)EngineeringWebsite(940) 349‐8910Bonnie Brae St.RoselawnNorth of Vintage7/1/17 7/1/19Street Widening (No Street Closures)Engineering 6/14/18(940) 349‐8910Part of Bonnie Brae Ph. I Capital ProjectBonnie Brae St.Highland Park Willowwood5/13/19 6/19/19Water Main Replacement North South Water Main Ph. II (Street Closure)EngineeringWebsite, Nextdoor Notification(940) 349‐8910Part of North South Water Main Ph. II Capital Project (Bonnie Brae from Roselawn to I35E)Bonnie Brae St.Intersection of Scripture6/10/19 8/31/19Roundabout Bonnie Brae Ph. IV (Intersection Closure)Engineering(940) 349‐8910New Project; Part of Bonnie Brae Ph. IV Capital Project (I35E to Scripture); Completion extended from 8/18/19Daisy Dr.Boxwood Sweet Gum4/29/19 6/14/19Concrete Panel Repair (One Way Lane Closure)Streets 4/15/19(940) 349‐7160Dallas Dr. Intersection of Teasley11/12/18 6/28/19Turn Lane Upgrade (Temporary Lane Closure)Streets 11/5/18(940) 349‐7160Completion extended from 6/14/19 Construction Projects Report Week of June 10 ‐ June 16, 2019 CURRENT PROJECTSSee Yellow Highlighted for Major ClosuresFor general inquiries and questions, please contact the Project Management Office at (940) 349‐8989117
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Eagle Dr.Elm Carroll1/31/19 6/28/19Eagle Drainage Improvements (Street Closure)Engineering(940) 268‐9726Part of Eagle Dr. Dainage Capital ProjectEdgewood Pl.Northwood TerraceCrestwood5/9/19 7/16/19Wastewater and Water Main Replacement (Temporary, Intermittent Road Closure)Wastewater and Water5/2/19(940) 349‐7300Completeion extended from 7/6/19Hercules Ln.Sherman Stuart3/25/19 8/6/19Water Main Replacement (Temporary Lane Closure)Water 3/4/19(940) 349‐7167Part of Hercules Water Project; Completion extended from 7/26/19Heritage Tr.South of UniversityLinden3/28/19 6/18/19Turn Lane Installation (One lane both directions closed)PWIWebsite (940) 268‐9842Hickory St. Ave BFry6/12/19 8/3/19Street Reconstruction (Street Closure)Streets 5/30/19Wesbsite, Nextdoor Notification(940) 349‐7160Start date extended from 6/3/19; Street Repairs to follow on Hickroy from Fry to CarrollHickory St. Intersection of Fry6/12/19 6/27/19Wastewater Main Replacement (Street Closure)Wastewater 5/30/19Wesbsite, Nextdoor Notification(940) 349‐7300Start date extended from 6/3/19Highland St.Carroll IOOF5/20/19 8/1/19Highland Street Fence (Intermittent Closures)ParksWebsite(940) 349‐7464Completion extended from 8/1/19Highview Ct.Highview Cr. Dead End4/29/19 6/14/19Street Reconstruction (Street Closure)Streets 4/18/19(940) 349‐7160Highview Cir.Forrest Ridge Forrest Ridge5/20/19 6/21/19Street Reconstruction (Street Closure)Streets 5/6/19(940) 349‐7160Hinkle Dr.US 380 Headlee5/23/19 9/1/19Street and Drainage Improvements Magnolia Drainage Ph. II (Street Closure)Engineering 11/13/18(940) 349‐8910Part of Magnolia Drainage Capital Project (Hinkle from University to Windsor and Windsor from Hinkle to Elm)Huntington Dr.Hercules Sun Valley 3/25/19 8/6/19Water Main Replacement (Temporary Lane Closure)Water(940) 349‐7167Part of Hercules Water ProjectJohnson St.E. Collins E. Daugherty5/29/19 7/15/19Water Main Replacement (Temporary Street Closure will open at 6:00 pm daily)Water 5/6/10(940) 349‐7167118
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Kendoph Ln. Underwood Willowwood6/12/19 7/16/19Street Resurfacing, Curb and Gutter (Street Closure)Streets 5/6/19Website, Nextdoor Notification(940) 349‐7160Start date extended from 5/20/19Kerley St.Duncan Shady Oaks4/25/19 8/17/19Wastewater Main Replacement (Street Closure)WastewaterWebsite, Nextdoor Notification(940) 349‐7300 Streets Repairs to follow 8/5/19‐1/9/20Kings RowYellowstone Sherman5/6/19 6/28/19Street Reconstruction (Temporary Lane Closure)Streets 12/7/18(940) 349‐7160Kings RowYellowstone Stuart4/15/19 8/16/19Street Reconstruction (Temporary Lane Closure)Streets 4/9/19Website, Nextdoor Notification(940) 349‐7160Longfellow Ln.Intersection ofBrightwood Terrace 6/3/19 6/21/19Valley Gutter Installation (Temporary Lane Closures)Streets 5/15/19(940) 349‐7160Mayhill Rd.US 380 Edwards 9/1/17 2/1/20Street Widening (Temporary Lane Closures)Engineering 1/3/18, 1/24/18Door Hangers(940) 208‐4318E. McKinney St.Grissom S. Fork3/11/19 7/1/19Storm Drain Installation and Street Widening (Temporary Lane Closure)Engineering 3/7/19(940) 349‐8910Mills Rd.Intersection of Mayhill6/3/19 8/1/19Storm Drain Inlet and Repave (Full Closure)Engineering 5/15/19Website , Nextdoor Notification(940) 208‐4318Mercedes Rd.Oakwood Willowwood5/15/19 7/1/19Street Construction (Street Closure)Streets 4/23/19(940) 349‐7160Completion extended from 6/17/19 Myrtle St.Eagle Maple 1/31/19 6/28/19Eagle Drainage Improvements (Street Closure)Engineering 8/21/18Contacted DCTA(940) 349‐8910Part of Eagle Dr. Drainage Capital ProjectNorthwood TerraceCul de sacEdgewood Place5/9/19 7/16/19Wastewater and Water Main Replacement (Temporary, Intermittent Road Closure)Wastewater and water5/2/19(940) 349‐7300Completeion extended from 7/6/19Paco Tr.Ruddell Cul de sac5/6/19 6/14/19Sidewalk Repair (Lane Closure)Streets 4/26/19(940) 349‐7167Pennsylvania Dr.Intersection of Hollyhill5/28/18 6/14/19Valley Gutter Installation (Temporary Lane Closures)Streets 5/15/19(940) 349‐7160Sheraton Rd.Hercules 350 ft north3/25/19 8/6/19Water Main Replacement (Temporary Lane Closure)Water(940) 349‐7167Part of Hercules Water Project119
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Sherman Dr.Monterey Stuart5/7/19 7/12/19Wastewater Main Replacement (Temporary Lane Closure)WastewaterWebsite(940) 349‐7167Stuart Rd.Long Keystone1/30/19 6/30/19Street Reconstruction (Street Closure)CM ConstructionNextdoor Notification(940) 231‐9963Teal Dr.Poinsettia Cyrus6/4/19 6/21/19Sidewalk Repair (Temporary Lane Closure)Streets 5/14/19(940) 349‐7160University Dr. (US 380)1200 ft west of Mayhill1200 ft east of Mayhill6/3/19 6/14/19Street Repair (Temporary Lane Closures)TxDOT(940) 387‐1414Part of Mayhill Rd. Widening Capital ProjectUS 377 (Ft. Worth Dr.)IH 35E0.26 mi south of FM 183012/3/18 12/12/20Street Widening (Temporary Lane Closures during non‐peak traffic)TxDOT 9/25/18Public Meeting 10/8(940) 387‐1414Yellowstone Pl.Hercules 350 ft north 3/25/19 8/6/19Water Main Replacement (Temporary Lane Closure)Water(940) 349‐7167Part of Hercules Water Project120
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Atlas Dr.Redstone Hercules3/25/19 5/31/19Water Main Replacement (Temporary Lane Closures)Water 12/17/18Website & Letters(940) 349‐7167Forrestridge Dr.Highview Cr. Highview Cr.5/20/19 6/4/19Atmos Utility Relocations (Westbound Lane Closure) AtmosCommunity Meeting(940) 293‐7039 New CompletionHann St. Locust Austin5/6/19 6/4/19Water Line Improvements (Street Closure)PWI 4/11/19(940) 268‐9726 New CompletionMcKinney St.South Fork Grissom5/29/19 5/31/19Street Widening McKinney Street Widening Project (Full Closure) Engineering 5/29/10Michial St. McCormick Knight5/6/19 5/16/19Street Construction (Street Closure)Streets 4/23/19(940) 349‐7160Morse St.Intersection of Mayhill4/18/19 5/16/19Waterline Improvements (Intersection Closure)PWIWebsite, Businesses & DCTA Contacted(940) 208‐4318Neff St.Greenlee Collins5/15/19 5/24/19Street Construction (Street Closure)Streets 4/23/19(940) 349‐7160North Texas Blvd.Chestnut Stella 4/29/19 5/15/19Curb Repairs (Temporary Lane Closure)StreetsWebsite, Businesses & DCTA Contacted(940) 349‐7160Peak St.Greenlee Fannin5/15/19 6/6/19Street Construction (Street Closure)Streets 4/23/19(940) 349‐7160 New CompletionRanchman Blvd.Intersection of FM 21811/4/19 5/16/19FM 2181 Road Widening (Road Closure on Ranchman to the east and west of FM 2181)TxDOTNextdoor Notification, Electronic Signs(940) 349‐8910Sheraton Pl. Sheraton Buckingham3/18/19 5/10/19Street Reconstruction (Street Closure)Streets 3/11/19(940) 349‐7160Sheraton Rd. Sun Valley Hercules3/25/19 5/24/19Street Reconstruction (Street Closure)StreetsWebsite(940) 349‐7160Smoketree Tr.Boxwood Plumbago4/29/19 5/30/19Concrete Panel Repair (Temporary Lane Closure)Streets 4/16/19(940) 349‐7160COMPLETED PROJECTS121
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Yellowstone Pl.Kings Row Monterey 1/28/19 5/20/19Street Reconstruction (Temproary Block Closures)Streets(940) 349‐7160122
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Bushey St.Morse WilsonTBDTBDStreet ImprovementsStreets(940) 349‐7160 New ProjectEgan St.Lovell Malone6/17/19 9/17/19Street ImprovementsStreets(940) 349‐7160 New ProjectFM 2181City of Denton/Corinth City limitsLillian MillerTBDTBDStreet WideningTxDOT(940)‐387‐1414TxDOT Project ‐ currently on holdHickory Creek Rd.Teasley RiverpassTBDTBDStreet Widening (Temporary Lane Closures)Engineering 11/26/18(940) 349‐8910I35E northbound service roadlocated 500 ft west of Bonnie Brae7/15/19 8/24/19Wastewater ImprovementsWastewater(940) 349‐7300 New ProjectMassey St. Hwy 377 200' WestTBDTBDStreet Boring (Street Closure)TxDotEmail Notifications(940) 387‐1414Mistywood Ln.Woodhaven Jamestown8/7/19 12/4/19Water Main Replacement, Street Repairs (Intermittent Street Closure)Water 12/17/18(940) 349‐7167Part of Mistywood Water ProjectOrr St.Bolivar Locust7/16/19 8/12/19Water ImprovementsWater(940) 349‐7167Panhandle St.Carroll BolivarTBDTBDStreet Resurfacing, Curb and Gutter (Temporary Lane Closures)Streets 4/9/18Door Hangers(940) 349‐7160Prairie St.Bell Locust7/1/19 8/1/19Drainage Improvements Pec 4 Ph. I & II (Street Closure)Engineering(940) 268‐9726New Project; Part of Pec 4 Ph. I & II Capital ProjectRoselawn Dr.Bonnie BraeKansas City Southern RRTBDTBDDrainage and Roadway Construction (Bonnie Brae Phase 1 One Lane traffic control)Engineering N/A(940) 349‐8910Rockwood Ln. Royal Mistywood10/28/19 TBDStreet Repairs (Road Closure)Streets 11/23/18Door Hangers(940) 349‐7160UPCOMING PROJECTS123
Street/Intersection From To Date of ConstructionDate of Completion Brief Description of Construction Department LettersOther CommunicationDepartment Contact:Updated Information / Notes Rockwood Ln. Royal Mistywood8/7/19 12/4/19Water ImprovementsWater(940) 349‐7167Part of Mistywood Water ProjectRoyal Ln.Royal Rockwood10/28/19 TBDStreet Reconstruction (Road Closure)Streets 11/23/18(940) 349‐7160Royal Ln.Mistywood Rockwood8/7/19 12/4/19Water ImprovementsWater(940) 349‐7167Part of Mistywood Water ProjectSandy Creek Dr.Angelina Bend Angelina Bend8/26/19 9/23/19Wastewater ImprovementsWastewater(940) 349‐7300 New ProjectShady Oaks Dr.Teasley WoodrowTBDTBDBase Repairs (Temporary Lane Closure)Streets Electronic SignsMeet with business owners(940) 349‐7160Smith St.Johnson Dallas8/19/19 9/17/19Wastewater ImprovementsWastewater(940) 349‐7300 New ProjectStuart Rd.Windsor Kings RowTBDTBDConcrete Curb and Gutter Repair (Temporary Lane Closures)Streets(940) 349‐7160Thomas St.Panhandle Oak TBDTBDStreets Construction Streets(940) 349‐7160Vintage Blvd.US 377 I35W10/1/19 10/1/21Street Widening (Bonnie Brae Phase 2)Engineering(940) 349‐8910Wainwright St.Prairie Highland7/1/19 8/1/19Drainage Improvements Pec 4 Ph. I & II (Street Closure)Engineering(940) 268‐9726New Project; Part of Pec 4 Ph. I & II Capital ProjectWayne St.Boyd Mozingo8/13/19 9/17/19Water ImprovementsWater(940) 349‐7167William St.Oak HickoryTBDTBDStreet ImprovementsStreets(940) 349‐7160 New Project124