HomeMy WebLinkAbout2020-098 Solid Waste Service ChangesDate: December 4, 2020 Report No. 2020-098
INFORMAL STAFF REPORT
TO MAYOR AND CITY COUNCIL
SUBJECT: Solid Waste Service Day Changes in the City of Denton
BACKGROUND:
The City of Denton Solid Waste and Recycling Department (SWR) provides collection services to its residents on a four (4) day per week schedule. Routes were originally designed to balance travel distance and house count to ensure that customers are serviced in a timely and efficient manner while managing the workload of the drivers and the Department. Due to the growth of the City’s
southwestern sector and increased traffic, staff is experiencing increased issues in its ability to
provide service and complete routes in a timely manner. Additionally, the anticipated growth in this area suggests that, without relief, the workload will only increase. To rebalance the routes as well as prepare for anticipated growth in the Tuesday service sector,
approximately 1,700 customers will have their service day changed from Tuesday to Wednesday
in early in 2021.
DISCUSSION: The City of Denton Solid Waste and Recycling Department provides a robust collection service to
its residents on a four-day schedule. To ensure that the City can continue to provide efficient, cost-
effective service, the City finds itself needing to change the service day of approximately 1,700 residents, from Tuesday to Wednesday service.
Residents of the Montecito and Montecito Oaks neighborhoods will be affected by the change.
Date: December 4, 2020 Report No. 2020-098
The City will provide notice through a variety of means to inform and remind residents of the change, to possibly include but not be limited to:
Direct Mail
Notices attached to doors and cans
Automated Robo calls
Social Media
Homeowners associations
Press Release
The service day changes will occur early in 2021, after SWR completes the installation, training and testing of its new SmartRouting Solution. Education and outreach will begin several weeks
prior to the actual service day change.
Benefits of this route service change include:
The elimination of staff overtime currently occurring on Tuesday’s service route
Cost savings resulting from route efficiencies
Decreased traffic and chance for vehicular accidents due to service trucks being out of neighborhoods during peak driving time
Travel time from neighborhood to the Landfill is decreased due to service trucks being out
of neighborhoods during peak driving time
STAFF CONTACT: Brian Boerner
Director of Solid Waste 940-349-8001 brian.boerner@cityofdenton.com
REQUESTOR:
Staff generated
PARTICIPATING DEPARTMENTS: Solid Waste and Recycling
STAFF TIME TO COMPLETE REPORT: One hour