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Home My WebLink About070822 Friday Staff Report City Manager’s Office 215 E. McKinney St., Denton, TX 76201  (940) 349-8307 OUR CORE VALUES Integrity  Fiscal Responsibility  Inclusion  Transparency  Outstanding Customer Service MEMORANDUM DATE: July 8, 2022 TO: The Honorable Mayor Hudspeth and Council Members FROM: Sara Hensley, City Manager SUBJECT: Staff Report I. Council Schedule Meetings 1. Public Utilities Board on Monday, July 11, 2022, at 9:00 a.m. in the City Council Work Session Room. 2. Cancelled - Historic Landmark Commission on Monday, July 11, 2022, at 5:30 p.m. at the Development Service Center. 3. Library Board on Monday, July 11, 2022, at 5:30 p.m. at the North Branch Library. 4. Parks, Recreation and Beautification Board on Monday, July 11, 2022, at 6:00 p.m. in the Civic Center Community Room. 5. Economic Development Partnership Board on Wednesday, July 13, 2022, at 10:00 a.m. at the Development Service Center. 6. Cancelled - Airport Advisory Board on Wednesday, July 13, 2022, at 3:00 p.m. in the Airport Terminal Meeting Room. 7. Work Session of the Planning and Zoning Commission on Wednesday, July 13, 2022, at 5:00 p.m. in the City Council Work Session Room followed by a Regular Meeting at 6:30 p.m. in the Council Chambers. 8. Cancelled - Health and Building Standards Commission on Thursday, July 14, 2022, at 3:00 p.m. at the Development Service Center. 9. Community Services Advisory Committee on Friday, July 15, 2022, at 12:00 p.m. at the Development Service Center. II. General Information & Status Update A. Summer Heat and Electric Demand – As we experience a warmer than usual summer, DME is closely monitoring weather and grid conditions. The recent hot weather has impacted demand for electricity across the state with ERCOT breaking new demand records on Tuesday (77,460 MWs – 5th time in last 30 days) and projecting new record demands for Friday (79,591 MWs) and Monday (81,444 MWs). While there is currently no indication from ERCOT of an expected conservation request or load shed event, the combination of high temperatures and projected high demand like those we will experience in the next 72 hours introduce that possibility (though, importantly, any single event may only last a few hours at most). In keeping with our ongoing practice, staff has begun proactive outreach to our residential, commercial, and industrial customers to share conservation tips that, in addition to promoting responsible energy use, will have a positive impact on their utility bills as temperatures increase. Additionally, operational and communication plans are in place to quickly respond to any conservation or load shed event. Staff contact: Terry Naulty, DME B. Bike Bollards on Hinkle Drive – On July 1, a resident contacted staff with concerns about the bike lane bollards recently installed on Hinkle Drive. Bike lanes with a painted buffer were installed when Hinkle Drive was reconstructed. The bike bollards were planned for installation from the project inception but were not installed pending the completion of sidewalks in the roundabout at Mimosa Drive, which was completed in the Spring of 2022. The bollard, or K71 post, is a flexible traffic control device that is designed to give when struck by a vehicle, resisting impacts over 65 mph continuously without damaging the post or vehicle, and returning to a vertical position without the use of springs or pivoting devices. An anchor sleeve adhesive system mounts the devices directly to a road surface and ensures a sealed surface bond to eliminate water infiltration, thus maintaining the integrity of the new road surface. The cost of each bollard is approximately $120 installed. The installation and maintenance cost of the bike lane bollards is a fraction of the cost to install more robust improvements, like concrete side paths or continuous concrete curbing. Providing vertical separation like K71 posts between bike lanes and vehicle travel lanes greatly improves bicyclist comfort and a sense of safety when traveling in the bike lane, as opposed to riding in a conventional bike lane with no separation, or in a travel lane shared with vehicles. These low-stress bicycle facilities expand bicycling access across the City, which has been shown in cities throughout the U.S. to increase ridership and decrease reliance on automobiles. Over time, developing a network of low-stress bicycle facilities like Hinkle Drive and Hickory Street will help the City achieve its vision presented in the Sustainability Action Framework and 2022 Mobility Plan. Staff contact: Nathan George, Capital Projects/Engineering and James Andrews, Traffic Operations. C. Service Center Complex Fencing Project – The Service Center Fencing Project is making steady progress and is anticipated to be completed within the next few weeks. This project was initiated in early 2021, after several nearby residents located on Ruddell, Rose, and Paisley Street requested the area be enclosed. The construction contract was approved by Council on January 11, 2022, and the scope includes predominately composite wood fencing with enhanced masonry columns and a small 2 portion of chain link fencing installed to tie into the existing portion that is not being replaced. Additionally, a landscape buffer zone is included on the east and west perimeter comprised of 6,000 square feet of decomposed granite. Staff Contact: Scott Gray, Facilities Management and Christine Taylor, City Manager’s Office D. 2022 Kids Fire Camp - The Denton Fire Department resumed its summer Fire Camp for the first time since 2019. The camp is a partnership with DISD, wherein the counselors from the elementary schools within the city limits provide us with 2 students each. The students are 4th graders moving on to the 5th grade, with ages typically ranging from 10-12. The camp is free to all students, with fire department personnel serving as instructors. In addition, the fire department provides daily lunch and drinks, t-shirts, helmets, gloves, and all safety gear. This year we had 17 students and 2 returning alumni. Typically, students who win awards are invited to return the following year as alumni and serve as group leaders. Campers are organized into “engine companies” as would be typically found in the department. One member of the company rotates as the company leader or “captain” for that day. Next year we are looking into using the alumni like a “battalion chief” role, bringing this position in line with the fire department as well. Campers participate in games that simulate fire department activities, such as the bucket brigade, spraying fire hose at a target/racing against another student to move their target, ropes, knots, etc. On the 4th day of camp, participants are given an opportunity to rappel and use teamwork/encouragement to overcome the challenges and fears of rappelling. The camp culminates in a “graduation” at station 7 in the engine bays where the instructors cook hamburgers and hot dogs for the families and students. Awards are presented and participants are provided with a video that is filmed of them doing activities all week. This year was a huge success, with overwhelmingly positive feedback. Staff Contact: Mark Fleniken, Fire 3 Bicycle Friendly Community Update – On July 5, the League of American Bicyclists notified staff that the updated Bicycle Friendly Community (BFC) application has been posted. Staff is reviewing the 87-page application to identify potential steps to strengthen the City’s application to this program. Staff recommends the City’s resources be devoted to developing and executing an action plan, allowing time for departmental coordination, and updates to the policy in preparation for the future application to the BFC program. Staff contact: Nathan George, Capital Projects/Engineering E. Eagle and Elm Beautification – As part of ongoing beautification efforts, a portion of the right-of-way at Eagle and Elm was modified and enhanced. This modification included the installation of a waterline, reconstruction of a sidewalk, and the addition of grass and a river rock drainage bed. Road debris has been gathering in the river rock and forming a dam that retains water whenever the road is wet. Parks is currently installing a flume on Eagle to the storm drain in order to allow for an unobstructed path for stormwater flow. This project should not require closing the streets or modifying street access. It is estimated that the project will conclude by mid-August. Staff contact: Russell Koch, Parks and Recreation 4 F. Liberty Run 5k and 1-Mile Walk – The 24th Annual Liberty Run 5k and 1-mile walk took place on Saturday, July 2, and had more than 350 participants. Our fastest runner, Alexander Acuña, completed the 5K in 16 minutes and 50 seconds! In addition to the 72 participants who placed first, second, or third, within their respective age groups, three awards were given out to the most festive runners. Staff contact: Arianna Bencid, Parks and Recreation G. Yankee Doodle Parade & July Jubilee Festival – This year’s 4th of July parade included more than 60 organizations, businesses, or groups! Judges of the parade presented awards in the following categories: • Cowboy Church Horses – Most Patriotic Pet • Boy Scouts: Ben, Hayden, and Rebecca Smith – Most Patriotic Bicycle/Scooter/4 Wheeler • Victor Outreach – Most Patriotic Baby • The Denton Institute of Phrenology Half-Fast Marching Band – Best Unit with a Theme • Smith Brothers – Most Patriotic Vehicle • Denton Kiwanis Breakfast Club – Most Patriotic Float After the Yankee Doodle Parade, attendees were invited to stop by Quakertown Park for free festivities including live music, inflatables, food trucks, and a hot dog eating contest. Eight contestants competed for a trophy and the title of 2022 Hot Dog Champion. Winner Alberto Bravo finished 12 hot dogs in seven minutes. Staff contact: Arianna Bencid, Parks and Recreation H. Public Safety Blocker Truck Data – As of July 6, Blocker 3, housed at Station 3, has been in service for six months. The truck is tested to withstand a 61,000-pound impact, has multiple onboard cameras, and includes a programmable message board with radar display. Attached is a snapshot of its workload since inception. Staff contact: Kenneth Hedges, Fire III. Responses to Council Member Requests for Information A. Flags at I.O.O.F Cemetery - On July 2, Council Member Davis reached out to staff about the flags at I.O.O.F Cemetery not being flown over the fourth of July weekend. The Parks Maintenance team was notified, and the flags were put up immediately following the Yankee Doodle Parade. Staff contact: Christine Taylor, City Manager’s Office B. Access to Lactation Specialist - On July 7, Mayor Hudspeth requested that the City provide access to a Lactation Specialist in the next employee health care package. Currently, lactation support services are covered by the City’s healthcare plan as preventive care, meaning it is covered at no cost if seen by an in-network provider. The attached literature outlines the various preventive care benefits for children and adults including “breastfeeding counseling, support, and supplies during pregnancy and after birth”. Employees with questions are encouraged to contact the Benefits team for assistance. Staff will consider how this information can be better shared or communicated with expectant parents. Staff contact: Sara Kuechler, Human Resources 5 C. Bird City Texas Certification Program - On July 7, Mayor Pro Tem Beck notified staff that the Texas Parks and Wildlife Bird City Texas Program is currently accepting applications and requested clarification as to whether the City was applying for a 2022 or 2023 certification. Now in its fourth year, the program recognizes the contributions that communities make to improve nature in and around where people live, work, and play. Sustainability staff is in the process of completing the 2023 application. The submission process must be started by November 1, with final applications due by December 2. Staff contact: Michael Gange, Environmental Services D. Citizen Review Board for New Police Chief - On July 7, Mayor Hudspeth asked whether a citizen review committee would be included in the hiring of the City’s new Police Chief. Staff confirmed that the hiring firm would include a board comprised of community members, business leaders, faith leaders, and internal City staff. Staff contact: Frank Dixon, City Manager’s Office E. Traffic Light Timing Issue - On July 7, Mayor Hudspeth forwarded messages from a resident who observed an issue with the timing of the traffic light at the intersection of Mingo Road and Bell Avenue. Staff determined that the southbound lanes were moved into the northbound lanes for construction; therefore, temporary detection was placed, and the light’s phase time has been extended. Staff will continue to monitor the intersection and will adjust accordingly. Traffic Operations staff also contacted the resident confirming the department’s phone number and business hours after indicating they were unable to reach staff by phone. Staff contact: James Andrews, Traffic Operations IV. Upcoming Community Events and Meetings None V. Attachments A. United Healthcare Preventive Care for Children & Adults .........................................7 B. Public Safety Blocker Truck Data .............................................................................11 VI. Informal Staff Reports A. 2022-041 2022 Council Retreat Summary & FY 21-22 KFA/Priorities Update ......12 B. 2022-042 Community Benchmark Survey Results 2022 ..........................................55 C. 2022-043 Denton Energy Center (DEC) YTD March 2022 Dashboard .................170 VII. Council Information A. Council Requests for Information ...........................................................................175 B. Public Meeting Calendar .........................................................................................177 C. Draft Agenda for July 19 .........................................................................................181 D. Future Work Session Items .....................................................................................190 E. Street Construction Report ......................................................................................192 6 Preventive care for children and adults Scheduling regular appointments and screenings may help you manage and maintain your health continued 7 Focusing on regular preventive care can help you–and your family–stay healthier Preventive care can help you avoid potentially serious health conditions and/or obtain early diagnosis and treatment. Generally, the sooner your doctor can identify and treat a medical condition, the better the outcome. Under the Affordable Care Act (ACA),* most health plans provide coverage for certain preventive health care services at 100%, without any cost to you. Just obtain your preventive care from a health plan network provider. Diagnostic (non-preventive) services are also covered, but you may have to pay a copayment, coinsurance or deductible. Preventive care guidelines for children** Recommended preventive care services for children will vary based on age and may include some of the following: • Age-appropriate well-child examination. • Anemia screening. • Autism and developmental screening for children under age 3. • Behavioral counseling during well-child examination to prevent sexually transmitted infections. • Behavioral counseling to prevent skin cancer at each well-child examination. • Cholesterol screening for children 24 months and older. • Fluoride application by primary care physician for children under age 6. • Hearing screening by primary care physician. • Newborn screenings, including metabolic screening panel, phenylketonuria (PKU), hypothyroid and sickle cell. • Psychosocial/behavioral assessments during well-child examination. • Assessments for tobacco, alcohol or drug use. • Screening for obesity and counseling for children on promoting improvements in weight. • Screening for sexually transmitted diseases, lead, depression and tuberculosis for certain children at high risk. • Vaccines and immunizations. For more information, visit cdc.gov/vaccines. • Vision screening by a primary care physician. Not all children require all of the services identified above.*** Your doctor should give you information about your child’s growth, development and general health, and answer any questions you may have. Help protect and maintain your child’s health with regular preventive care visits with a network doctor continued 8 Preventive care screening guidelines and counseling services for adults** A preventive health visit can help you see how healthy you are now and help identify any health issues before they become more serious. You and your doctor can then work together to choose the care that may be right for you. Recommended preventive care services may include the following: • Abdominal aortic aneurysm screening for adults who are 65–75 years old and have ever smoked. • Alcohol screening during wellness examinations, with brief counseling interventions for certain people. • Bacteriuria screening during pregnancy. • Blood pressure screening at each wellness examination. Certain people may also require ambulatory blood pressure measurements outside of a clinical setting. Check with your doctor. • Breastfeeding counseling, support and supplies during pregnancy and after birth. Includes a personal-use electric breast pump. • Breast cancer medications for risk reduction (counseling) for women at high risk of breast cancer, but low risk for adverse effects. • Cervical cancer screening (Pap smear) for women who are 21–65 years old. • Chlamydia and gonorrhea infection screening for sexually active women who are 24 and younger, and older women at increased risk. • Cholesterol screening for adults who are 40–75 years old. • Colorectal cancer screening for adults who are 45–75 years old. Ask your physician about screening methods and intervals for screening. • Contraceptive methods that are FDA-approved for women, including education and counseling. • Depression screening for all adults, in a primary care setting. • Diabetes screening for adults who are 40–70 years old and overweight or obese, or for those of any age who have a history of gestational diabetes. • Falls prevention counseling for community-dwelling older adults, during wellness examination. • Genetic counseling and evaluation for BRCA testing and BRCA lab testing. Lab testing requires prior authorization. • Gestational diabetes mellitus screening during pregnancy. • Healthy diet behavioral counseling for people with cardiovascular disease risk factors, in a primary care setting. • Healthy weight and weight gain during pregnancy behavioral counseling interventions, which adds coverage for nutrition counseling for pregnant women. • Hepatitis B virus infection screening during pregnancy and for people at high risk. • Hepatitis C virus infection screening for adults who are 18–79 years old. • Human immunodeficiency virus (HIV) screening for all adults. • Human papillomavirus DNA testing for women who are 30 and older. • Latent tuberculosis infection screening for people at increased risk. • Lung cancer screening with low-dose CT scan for people who are 50–80 years old with at least a 20 pack year history (with prior authorization). • Mammography screening. • Obesity screening and counseling at each wellness examination. • Osteoporosis screening for women who are 65 and older and younger women at an increased risk. • Perinatal depression counseling for pregnant or postpartum women at risk. • Prevention of HIV and pre-exposure prophylaxis (PrEP), with antiretroviral therapy, monitoring and testing. • Rh incapability screening during pregnancy. • Screening for anxiety for women, during wellness examination. • Screening for urinary incontinence for women, during wellness examination. • Screening for intimate partner violence for women, during wellness examination. • Sexually transmitted infections behavioral counseling for prevention for adults who are sexually active or otherwise at increased risk, in a primary care setting. • Skin cancer behavioral counseling for prevention for young adults up to age 24 at each wellness examination. • Syphilis screening for adults at an increased risk. • Tobacco cessation, screening and behavioral counseling for adults who smoke, in a primary care setting (refer to pharmacy vendor for pharmacotherapy for tobacco cessation). • Vaccines and immunizations that are FDA-approved and have explicit ACIP recommendations for routine use. For more information, visit cdc.gov/vaccines. • Wellness examinations. • Well-woman visits, including routine prenatal visits. continued 9 ** Questions? For more information about preventive guidelines, visit uhc.com/preventivecare *Certain preventive care services are provided as specified by the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services are based on your age and other health factors. UnitedHealthcare also covers other routine services that may require a copay, coinsurance or deductible. Always refer to your plan documents for specific benefit coverage and limitations or call the toll-free member phone number on your health plan ID card. These guidelines are based, in part, on the requirements of the Patient Protection and Affordable Care Act, and recommendations of the U.S. Preventive Services Task Force (USPSTF), the Health Resources & Services Administration (HRSA) of the U.S. Department of Health and Human Services, and the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC). Individuals with symptoms or at high risk for disease may need additional services or more frequent interventions that may not be covered as a preventive benefit. These guidelines do not necessarily reflect the vaccines, screenings or tests that will be covered by your benefit plan. These clinical guidelines are provided for informational purposes only, and do not constitute medical advice. Preventive care benefits may not apply to certain services listed above. Always refer to your plan documents for specific benefit coverage and limitations or call the toll-free member phone number on your health plan ID card. ***Development, psychosocial and chronic disease issues for children and adolescents may require frequent counseling and treatment visits separate from preventive care visits. These guidelines represent a consensus by the American Academy of Pediatrics (AAP) and Bright Futures. The recommendations in this statement do not indicate an exclusive course of treatment or standard of medical care. Variations, taking into account individual circumstances, may be appropriate. Discuss with your doctor how these guidelines may be right for your child, and always consult your doctor before making any decisions about medical care. These clinical guidelines are provided for informational purposes only, and do not constitute medical advice. Preventive care benefits may not apply to certain services listed above. Always refer to your plan documents for your specific coverage. Source: Centers for Disease Control and Prevention, Recommended immunization schedules for children and adolescents aged 18 years or younger - United States, 2020, at: https://www.cdc.gov/vaccines/schedules/index.html. Additional information about the vaccines in this schedule, extent of available data, including a full list of footnotes and contraindications for vaccination is also available at cdc.gov/vaccines or from the CDC-INFO Contact Center at 1-800-CDC-INFO (1-800-232-4636) in English and Spanish, 8 a.m.–8 p.m. Eastern Time, Monday–Friday, excluding holidays. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Health Plan coverage provided by or through a UnitedHealthcare company. B2C EI21965602.0 9/21 © 2021 United HealthCare Services, Inc. All Rights Reserved. 21-960244-B 10 District 5 25.3% District 8 22.2% District 3 21.2% District 2 9.1% District 7 8.1% District 6 7.1% District 4 4% Unit Hour Utilization JanuaryFebruaryMarchAprilMayJuneOverall6% 4% 2% 0% Incidents/Mo JanuaryFebruaryMarchAprilMayJune75 50 25 0 Active Hours 0:10:20:30:40:50: January February March April May June Blk3 has responded to a total of 316 incidents in the first 180 days. INCIDENTS The apparatus has been active at incidents for a total of 185 hours so far, for an average of 35 minutes per call. ACTIVE HOURS Districts 5, 8, and 3 have seen the most benefit from the Blocker. Use per District UHU shows the percentage of available hours the unit was in active service. Unit Hour Utilization Blocker 3 6 MONTHS WITH Blocker 3 has been in service since mid-January 2022. Here's what it's been up to: The longest Blocker 3 has been at one scene is 382 minutes! Fun Fact: 11 July 8, 2022 Report No. 2022-041 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: 2022 Council Retreat Summary & FY 2021-22 Key Focus Area/Council Priorities Update BACKGROUND: Each year, the City Council conducts a retreat where priorities are established for the upcoming fiscal year. Council held its annual retreat on June 24 and June 25, 2022, at the Development Services Center located at 401 N. Elm Street. The retreat was planned and facilitated by Julia Novak with Raftelis. A recorded video is available on the City’s website on the Public Meetings page. During the retreat, the Council discussed issues impacting its effectiveness, refined its key focus areas, and set priorities for Fiscal Year 2022-23. DISCUSSION: During the June 2022 Council retreat, the Mayor and City Council worked together to refine the FY22-23 Key Focus Areas, as shown below, and to create directional statements describing desired outcomes in each area. 1. Pursue Organizational Excellence and Collaborative and Respectful Leadership Denton is a leader among City governments and achieves responsible, transparent, and respectful governance through a focus on: • A focus on diversity, equity, and inclusion • A commitment to the use of data, analysis, and metrics to inform decisions • Adoption of best and leading practices • Clear communication, stakeholder engagement, and multidisciplinary collaboration 2. Enhance Infrastructure and Mobility The City facilitates and supports reliable, safe, sustainable, and high-quality infrastructure that supports every community member’s access to core services and full participation in the community. This is achieved through: • Strategic, innovative, and forward-thinking planning • A holistic and multimodal approach to mobility that provides viable transportation alternatives • Leveraging partnerships with, and influencing the private sector utility providers 3. Foster Economic Opportunity and Affordability A community with a diversified tax base and dynamic opportunities for employment and housing. • Focus on childcare needs • Foster high-quality jobs that pay a living wage • Enhance affordable housing opportunities • Emphasize workforce training • Keep utility rates affordable 12 July 8, 2022 Report No. 2022-041 4. Strengthen Community and Quality of Life Reinforce a strong-knit community through diversity and engagement. • Denton is welcoming and accepting • Promote inclusivity for positive, equitable opportunities • Provides access to opportunities to grow and succeed • A home to the community 5. Support Healthy and Safe Communities Denton places the highest priority on the health, safety, and well-being of our community through: • Professionally trained and well-staffed public safety agencies • Collaboration and engagement between the City and community • Leveraging technology, innovation, and community partnerships After establishing the Key Focus Areas, Council discussed and prioritized the following potential priorities for FY 22-23. A total of eight (8) priority projects received a majority of Council support. In addition to the new priority projects, several key projects and initiatives from FY21- 22 will continue forward into the next fiscal year. In addition, staff made minor revisions for clarity. The complete list of key focus areas, new priority projects, and projects carrying over from the current fiscal year are listed below (new priorities bolded): Key Focus Area Priority Projects Pursue Organizational Excellence and Collaborative and Respectful Leadership • New City Hall which includes the potential for retail lease space or partnership opportunities • City staffing, benefits, and sustainability • Develop the City Hall West Plan • Implement 311 System Foster Economic Opportunity and Affordability • Form a Municipal Housing Corporation to focus on workforce/affordable housing • Execute the Housing Affordability program • Increase Tourism • Continue Implementing the Economic Development Strategic Plan • Review & Develop Denton Development Code (DDC Amendments) Strengthen Community and Quality of Life • Develop and implement small area plans • Develop the 909 N. Loop 288 Building as a 24/7 Center • Continue to Strengthen Homelessness Initiatives and the Housing Crisis Response System Support Healthy and Safe Communities • Partner with Vulcan Materials to relocate the concrete plant • Complete Public Safety Facilities from Bond Program 13 July 8, 2022 Report No. 2022-041 • Pursue Fire Department Accreditation • Continue Development of the Police Department Mental Health Division • Continue Updating Police Department Policies and Training Promote Sustainability and the Environment • Expand the vehicle fleet and infrastructure • Progress the 2020 Simply Sustainable Framework and Advisory Committee • Expand Bike/Pedestrian Network • Evaluate a Strategy or Preferred Pattern of Preservation Enhance Infrastructure and Mobility • Enhance Focus on Traffic & Speed Safety An update on all FY21-22 priorities can be viewed in the attached Council Priorities Status Report. The report includes a list of each priority/project’s completed milestones, and applicable next steps to reflect progress made during the FY21-22. Because many of the priorities/projects are multi-year projects, staff will continue to report milestones and status updates via regular reports to Council. CONCLUSION: Once affirmed and adopted, the FY22-23 key focus areas and priorities, which will include the ongoing priorities, will serve as the foundation for budget development and strategic focus for the upcoming fiscal year. Staff will track progress on adopted priorities and status updates will be provided to Council via regular reports. Adoption of the proposed priorities is scheduled for the July 19 Council meeting. ATTACHMENTS: 1. Council Retreat Report 2. Key Focus Areas Summary 3. FY 21-22 Council Priorities Status Report STAFF CONTACT: Monica Benavides Assistant to the City Manager Monica.Benavides@cityofdenton.com (940) 349-8989 REQUESTOR: Staff initiated 14 City of Hilliard Page 0 Governing Body Retreat City Council Retreat June 24-25, 2022 City of Denton, T exas 15 City of Denton Page 1 City Council Retreat Trusted Advisors Transforming Communities The City of Denton, TX held a City Council retreat on June 24-25, 2022. The retreat was planned and facilitated by Raftelis. Day One Setting the Stage The retreat began with each attendee introducing themselves and then sharing their expectations for the retreat. Those expectations are captured in the graphic below. 16 City of Denton Page 2 City Council Retreat Trusted Advisors Transforming Communities High Performing Governance in Council-Manager Cities Dr. Nalbandian presented a workshop on Bridging the Gap between Political Acceptability and Administrative Sustainability. The slides from the workshop are included as an attachment to this report. The following notes reflect some key themes shared by Dr. Nalbandian. • The gap between political acceptability and administrative sustainability is growing. • Politics involves choices between conflicting values – and no value profile is best (unless it is yours). • Politics and Administration involve more than different behaviors; they are different ways of thinking. • The Form of Government is important to understand: o In Council-Manager government, we use the term Governing Body – the Mayor and Council working together; this concept does not exist at the state level or at the federal level; nor does it exist at the local level with the Mayor-Council form of government. o People’s perception of the Mayor is often based on the publicity they read from Mayors of larger cities – which are not always part of the Council-Manager form of government. o In Mayor-Council government – the Mayor is over the Executive and the Council has no formal authority over the operations. There is no Governing Body in this form of government.  Executive and Legislative Authority is separated  This form of government is designed to keep bad things from happening by separating power – creating checks and balances o In Council-Manager communities – like Denton – the City Council is a Governing Body and the Mayor is a member of the City Council. The Governing Body appoints the City Manager. The City Manager serves at the pleasure of the Governing Body – not at the pleasure of the Mayor. The Mayor’s role is facilitative – not authoritative. The Mayor facilitates the work of the Council, facilitates community connections, and facilitates intergovernmental connections and speaks for the City.  The concept here is unifying Executive and Legislative Authority to make good things happen.  This form of government came about in the early 1900’s – industrialization and immigration were moving people to cities; cities were increasing in size and population; the form of government was not suited for the needs of these growing cities.  Reform brought about the Council-Manager form of government. The original form: • Five Councilmembers • Elected at large • Mayor elected from among the Council • Non-Partisan  There have been adaptations, but the Progressive Movement linked morality and efficiency in a unique way. The form still exists to separate the staff from the Governing Body through the City Administrator. 17 City of Denton Page 3 City Council Retreat Trusted Advisors Transforming Communities • Think of politics and administration as arenas – there is a political arena and an administrative arena; the political arena looks to understand what people want today and into the future. • If the City Council is not working in the political arena – who is? No one else is in a position to do that work • The Manager’s job is becoming increasingly challenging as pressures to bridge the gap becomes greater. • The forces of complexity that are widening the gap are actually disruptions. Disruptions occur in nature – and you must respond to them. Disruption is inevitable – what is not inevitable is the response – response is intentional. The disruptive forces include: o National politics filtering down to the local level  The concept of the Council being nonpartisan is challenged by this o Technology driving change – big data – social media o Diversity, equity, inclusion, and institutional bias • The professional manager and partners find themselves in a gap that is increasing in width. If the Council can effectively work the gap, they add value. • Politics is about the consequences of the choices that are being made. The Council votes to determine which consequences will prevail. o Civil discourse and deliberation are critically important; when you deliberate, you are willing to confront the consequences of your views. It is not “just” voting – it is understanding the impact; thinking about the consequences and then determining after intentional deliberation what consequences will prevail. • The activity of politics is a “game” (not fun and games) but a game with rules – mostly unwritten – but some of these unwritten rules include the following: o When it is a 6-1 vote you can say outrageous things  But if you say outrageous things as the swing vote, you will lose respect  Jim Oliver Norfolk—"most important constituents are other council members if you want to get things done.” o Let go of issues o Don’t speak on every issue o Realize that respect is key to your influence – respect depends upon you using your talents in ways that other Council members respect. o Everyone has a right to speak; no one has a right to be listened to – you must earn the respect to be listened to. If not respected, over time your fellow Council members will hear you, but will not listen to you. • If you look at residents as an “owner” then you treat them as a trustee; if you look at them as a customer, then you are their customer service representative. (former City Council member in Manhattan Beach, California). Key concepts from the workshop are captured in the image below. 18 City of Denton Page 4 City Council Retreat Trusted Advisors Transforming Communities 19 City of Denton Page 5 City Council Retreat Trusted Advisors Transforming Communities True Today – True in Ten Years The Council was then asked to reflect on the City of Denton and identify some things they hope will be true in the future. They responded to the following prompts in considering this. What is true about Denton today that you hope will still be true ten years from now? What is not true about Denton today that you hope will be true ten years from now? True Today – still true in Ten Years Not True today – hope it will be true in Ten years • Sense of Community o Small enough to have relationships o Strong sense of community o Small town feel o Have a unique community character o Community o Feels like a small, tight-knit community o Community engagement o Small enough to make changes/impact the future • Innovation • Excellent Public Works and Services • Safe • Focus on Sustainability • We have great potential • Open • Good core values • Large employee pool • Diversity o Eclectic o Diverse o Compassionate and Diverse • Vibrant Arts Community o Artistic • Change to Term Limits • Engagement • Affordability • Less Racially Diverse (This Council member noted that this was not aspirational, but a concern that the community is growing less diverse and negative impacts that may have.) • Thoughtful • Family Destination • High Wages • Great electric vehicle infrastructure • Alternatives to driving • Collaboration • Prosperous o Increase to Average Median Income o More Wealth • A return to healthy tension Note: Several Council members, on further understanding the aspirational nature of the exercise, verbally clarified their 10-year hopes for the future on Saturday. Parting Thoughts – Day One • Thought bubble • Fun • Intriguing • Trust • Productive • Interesting • Education • Trust • Frustrating • Insightful lecture • Starting point • Enlightened • Perhaps • Thought provoking 20 City of Denton Page 6 City Council Retreat Trusted Advisors Transforming Communities • Respectful Day 2 Setting the Stage The facilitator began the day by reviewing the agenda and noting that the first conversation around governing together is designed to build on the concepts shared by Dr. Nalbandian during the workshop on Day One. Governing Together The Governing Body discussed a series of questions about what it means to “Govern Together.” The conversation centered around responses to the following questions: • What does good governance look like to you? • What values are important to you in governing? • What is important to remember when your position is the prevailing decision, and what is important to remember when your position is not the prevailing decision? • What type of relationship do you hope to have with your colleagues on the governing body? • What type of relationship do you hope to have with the City Manager and Staff? • What do you hope this governing body will be known for? 21 City of Denton Page 7 City Council Retreat Trusted Advisors Transforming Communities The City Manager also responded on behalf of the Staff to a question about what the Staff needs from the City Council: • Respect – value staff’s time and expertise • Focus on Policy – not detail • Provide clear, shared, long-term direction at the policy level • Be civil and build consensus • Get facts – but not from social media • Focus on what is best for the entire community • Understand how Council requests impact department level staff • Go through preferred channels • Allow staff to be “Switzerland” (politically neutral) and provide their professional opinions • Continue to use appropriate resources and technology (Engage Denton, 3-1-1, etc.) Survey Says The Chief of Staff provided a high-level overview of the Citizen Survey Results. The results are preliminary, and the final results will be shared in July. The presentation is included as an attachment to this report. Affirming the Focus Areas The Council considered the outcome of the “True Today, True in Ten Years” exercise from Day One and then made some minor modifications to two outcome areas. The following map identifies the focus areas for the City. 22 City of Denton Page 8 City Council Retreat Trusted Advisors Transforming Communities The Council then worked together with the staff to create directional statements that further describe what outcomes the Council is seeking in each area. Key Focus Areas Pursue Organizational Excellence and Collaborative and Respectful Leadership • Denton is a leader among City governments and achieves responsible, transparent, and respectful governance through a focus on: o A focus on diversity, equity, and inclusion o A commitment to the use of data, analysis, and metrics to inform decisions o Adoption of best and leading practices o Clear communication, stakeholder engagement, and multidisciplinary collaboration Enhance Infrastructure and Mobility • The City facilitates and supports reliable, safe, sustainable, and high-quality infrastructure that supports every community member’s access to core services and full participation in the community. This is achieved through: o Strategic, innovative, and forward-thinking planning o A holistic and multimodal approach to mobility that provides viable transportation alternatives o Leveraging partnerships with, and influencing the private sector utility providers Foster Economic Opportunity and Affordability • A community with a diversified tax base with dynamic opportunities for employment and housing. o Focus on child care needs o Foster high quality jobs that pay a living wage o Enhance affordable housing opportunities o Emphasize workforce training o Keep utility rates affordable Strengthen Community and Quality of Life • Reinforce a strong knit community through diversity and engagement. o Denton is welcoming and accepting o Promote inclusivity for positive, equitable opportunities o Provides access to opportunities to grow and succeed o A home to community Support Healthy and Safe Communities • Denton places the highest priority on the health, safety, and well being of our community through: o Professionally trained and well-staffed public safety agencies o Collaboration and engagement between the City and community o Leveraging technology, innovation, and community partnerships 23 City of Denton Page 9 City Council Retreat Trusted Advisors Transforming Communities Promote Sustainability and the Environment • The City ensures the long-term viability of the community’s services, resources, and physical environment through: o Responsible stewardship of limited financial, human, and natural resources o Evidence based decision making o Adoption of more efficient practices, policies, and codes o Focus on responsible waste management o Regular evaluation of renewable goals Priorities The Council then identified potential priorities for consideration. After brainstorming, there was a prioritization process and the items in BOLD below are the Council’s priorities. Staff will develop workplans for these items and keep the Council informed through quarterly updates. The number in parenthesis next to each item indicates how many Councilmembers identified that item as a potential priority. There were eight priorities for which a majority of Council expressed support. Pursue Organizational Excellence and Collaborative and Respectful Leadership • Encouraging DEI Statements from all contractors that work with the City (2) • New City Hall with mixed use retail (4) • City staffing and sustainability (4) • Field Officers of all sorts – fully equipped (police/fire/animal services) (1) Enhance Infrastructure and Mobility • Plan future roadways to be grid based and bike/pedestrian oriented (3) • Invest in sidewalk connectivity (2) Foster Economic Opportunity and Affordability • Proof of concept electric bus circulator – from transit center to Presbyterian hospital (2) • Have a conversation about the gradual growth of rent in the communities (0) • Form a Municipal Housing Corporation to focus on workforce/affordable housing (5) o Create a public finance corporation • Execute our Housing Affordability program (5) o Support affordable housing through diverse options like ADUs, etc. o Develop Rent to Buy homeownership program • Develop HUB Preferences (2) • Multi-sport, multi-generational facility to attract sports tourism (3) • Encourage and support local businesses to thrive (1) • Increase Tourism (hear from Discover Denton more often) (4) • Develop an Economic Development Fund to support Council directed priorities (1) 24 City of Denton Page 10 City Council Retreat Trusted Advisors Transforming Communities Strengthen Community and Quality of Life • Develop and implement our small area plans (5) o Downtown Master Plan • Bring back citizens fire academy (1) • Bring back kids police academy (2) • Double the number of bike lanes in the community (1) • Attract more family friendly entertainment (more festivals) (3) Support Healthy and Safe Communities • Partner with Vulcan Materials to relocate the concrete plant (4) • Expand the CERT Program (2) • Fund and hire a Public Health Director (2) • Roadway design focused on speed reduction pedestrian safety (2) • Provide adequate funding for safety (give the police and fire departments what they ask for) (2) • Think BIG for a multi-use entertainment center East of Bell Avenue (2) • Create a Task force with the City/School District and Non Profits to address affordable child care (1) • Create a dashboard to document service gaps (2) Promote Sustainability and the Environment • Land Use policies that support sustainability (2) • Expand our electric vehicle fleet and infrastructure (6) o Continue to provide electric vehicle infrastructure o Expand electric adoption including solar rebates and municipal storage o Reevaluate our green sense and solar rebate program • Biodiversity/wildlife corridors/bird city/dark skies (3) Next Steps The City Manager shared with the Council what they can expect – and when – as she works with the staff to develop workplans that align with outcomes. Staff will work on developing teams and workplans and provide updates to Council on a regular basis. Any items on the existing workplan will also carry forward and be part of the quarterly update. Closing/Adjourn As the day came to a close, each participant was asked to share a parting thought on how they felt about the work done during the retreat. • Mayor – it is necessary and I hope we do this quarterly to get together and check-in and have regular hard conversations so we can continue to make progress. Let’s sustain the progress we made today. This is a great start! Hopeful that the meetings and the workplace environment are enhanced based on the progress made these past two days 25 City of Denton Page 11 City Council Retreat Trusted Advisors Transforming Communities • Alison – this is a good start! We started some good conversations; do not feel like we finished them and would love to see us follow-up in the next few months (maybe not as long or with a consultant) • Frank – I like to see the energy going forward and see if we can be strategically focused and not get down into tactical stuff. Let’s get some of this done quickly. • Brandon – I would like to do this quarterly – good check-in; thanks for stepping up to host! This was productive and needs to happen. What is important to me, beyond colleagues to friends and family – we can get there! • City Judge – helpful to hear from Council and the dialogue about what their goals are for the City; even if it wasn’t court specific, it is helpful to hear priorities – it gives direction beyond the topic. • Ryan – there was some necessary honesty – good to get out; but the afternoon I saw a lot of agreement between Councilmembers that felt good, natural, and is a good foundation on things big and small! • Christine – appreciated the opportunity to spend time in an informal setting; thanks for giving us a lot to work with. • Jesse – feel well equipped; we have tools and a framework that we can use – choose to use, choose not to – would like the conversation to continue especially around concrete goals and our priorities; guardrails are important and are the specific things we have identified. Well equipped. • Cassey – encouraged to hear the consensus building especially around priorities and how that will inform the budget. • Tony – appreciate the opportunity; Council is always open to meeting with staff and appreciate the listening and value each of your integrity, to your seat in office and look forward to working with you. • Mack – enjoy – like the dots; like where we are going; good creativity and it will be fun, legally, to work through how we get there. • Brian – opportunity for a lot of conversation which is important; got the most out of the last hour or so; would welcome us all sharing our priorities and I bet there is a lot of synergy in what we want to accomplish; meeting regularly to have a synergy party – last hour was the best part of the event! • Madison – good to hear where the Council’s priorities are and the areas you are thinking about more so I can think about them too. • Chris – would echo the sentiments; for me the most important hasn’t been the exercises – we can get to the priorities; but it was important to get to know you and hear your priorities and perspectives; the mark of a good organization – I trust the process; the tough conversations we had are the mark of this organization, which is to express your self with professionalism and to hear it that way! We all care about Denton and doing the right thing. Probably more in common than differences. • David – encouraging this morning to hear the common principles the Councilmembers have; as we had those conversations they were pretty consistent among Council. That is a great start for relationships. Like having the priorities to move forward. • Vicki – started yesterday talking about realistic goals “really real about what we can achieve”; the process we went through helped us come to some real achievable goals; thank you. With all that we have in front of us – everything we want to happen; if we do our due diligence, it will happen. 26 City of Denton Page 12 City Council Retreat Trusted Advisors Transforming Communities • Sara – I’m feeling hopeful; and it would be an interesting phenomena – on the phone its easy to say no, or a text; when you are in the room and you deal with group dynamics – we have stormed – so we can form and norm – don’t have to like each other but we can see things through a lens of what people are trying to say and achieve; we went through some storming to get there. Respect each of the Councilmembers and you each have so much to offer this organization. I am hopeful we are headed in the right direction! We have a mechanism now to get somewhere. I am hopeful. 27 City of Denton Page 13 City Council Retreat Trusted Advisors Transforming Communities APPENDIX A High Performing Governance 28 6/27/2022 1 1 High Performing Governance Bridging the Gap between Political Acceptability and Administrative Sustainability John Nalbandian www.goodlocalgovernment.org nalband@ku.edu Outline •A gap exists and is growing between what is politically acceptable (what we want to do) and operationally sustainable (can we do it?) •Bridging the gap is facilitated by understanding that politics involves choices among conflicting values—no value profile is best (unless it is yours!) •And that politics and administration involve more than different behaviors; they are different ways of thinking 2 1 2 29 6/27/2022 2 Form of Government Let’s start with a very quick review of your council-manager form of government and why the term “governing body” is not used at the state or federal level or in localities that operate in the strong mayor/mayor-council form 3 City of Houston Organizational Chart 4 3 4 30 6/27/2022 3 5 Governing Body Staff City Admin Have you considered whether the length and width of the lines might make a difference in the relationship between the two arenas? Hierarchy/accountability Flow of communication 5 6 31 6/27/2022 4 Staff Governing Body Community, third parties, inter-governmental Community, third parties, inter-governmental CM and partners Political Acceptability Operational Sustainability DISRUPTIONS WIDEN THE GAP 1. National politics filtering down to local level 2. Technology driving change, big data, social media 3. Diversity, equity, inclusion and institutional bias OPERATIONAL SUSTAINABILITY POLITICAL ACCEPTABILITY 7 8 32 6/27/2022 5 POLITICAL ACCEPTABILITY OPERATIONAL SUSTAINABILITY THE PROFESSIONAL MANAGER and PARTNERS Values (Values video) Responsiveness = Representation/ Participation Efficiency and Effectiveness/ Professionalism Social Equity, Diversity, and Inclusion Justice and Individual Rights Who is obligated to speak to the unspoken value? 9 10 33 6/27/2022 6 Cups Video 11 Case study application of values Characteristics Politics Administration Activity Game/allocation of values Problem Solving Players Representatives/trustees Experts-trustees Conversation “What do you hear?” Passion Dreams Stories CAO and Senior Staff in the GAP Electeds* “What do you know?” Data Plans Reports Pieces Intangible: Interests and symbols Tangible: Information; money, people, equipment Currency Power (stories), loyalty, trust Knowledge (deeds) Dynamics Constructive conflict, compromise, change Predictability, cooperation, continuity Political Acceptability Operational Sustainability Characteristics of Politics and Administration 11 12 34 6/27/2022 7 Alignment of Elected Officials and Staff What do elected officials need from staff What does staff needs from elected officials What are elected officials willing and able to provide to staff What is staff willing and able to provide to Elected officials = Bi-lingual •Understands that no value profile is the “best” •Politics and administration are more than different roles, behaviors, and responsibilities. They are mindsets. •Understands the difference between the power to convene and the power to decide 13 14 35 6/27/2022 8 Summary 15 •Bridging the gap is essential •Role of translator/bridge builder is critical •Good politics is about values, not right answers – stories matter (convey values) •Do not ignore any value over time; it will come back to haunt you •Democratic process is “messy” •Politics/administration = ways of thinking •Aligning governing body/staff expectations is crucial •Difference between “representative” and “trustee" Cary, North Carolina 15 16 36 6/27/2022 9 Trust •Where does it fit in your governance culture? •If trust is so important, why does it seem to be a continuing issue? In other words, what is the value of not trusting? •What are the elements of a trusting relationship? 18 17 18 37 6/27/2022 10 Trust—A personal challenge •Are you willing to share information? •Are you willing to be persuaded? •Do you feel a need to control the other? •Dale Zand, Administrative Science Quarterly, June 1972 Trustworthiness: A Personal Challenge Ability to build positive relationships by focusing on the other person; being self-confident; possessing good ego strength*; and being curious, inclusive and professional. 20 *good ego strength allows you to focus on the matter at hand, or the goal, and not on who gets the blame or the credit for getting there. Just as wanting all the credit or none of the blame is self-focused, so too is taking all the responsibility. After Maister, D et al (2002) The Trusted Advisor SOT=(C + R) x I Where T = Trustworthiness C = Credibility R = Reliability I = Intimacy SO = Self-orientation 19 20 38 6/27/2022 11 21 John Nalbandian www.goodlocalgovernment.org nalband@ku.edu 21 39 City of Denton Page 14 City Council Retreat Trusted Advisors Transforming Communities APPENDIX B 2022 Community Benchmark Survey: Preliminary Results 40 6/27/2022 1 2022 Community Benchmark Survey: Preliminary Results Ryan Adams Chief of Staff June 24, 2022 Introduction and Timeline •The 2022 Community Benchmark Survey gauges key measures of success and livability in our community, particularly those relating to: •Quality of life •Safety •Community characteristics •Satisfaction with municipal services and operations •Information on how the public interacts with its municipal government •Data collection from April to June •Preliminary results received yesterday 2 File ID 19‐858 1 2 41 6/27/2022 2 Additional Measures •Additional measures of success gathered relating to: 3 File ID 19‐858 Facets of livability Economy Utilities Inclusivity and engagement Mobility Education, art, culture Natural environment Community design Parks and recreation Health and wellness Methodology and Background •City of Denton’s Community Benchmark Survey utilizes random sampling data collection to ensure statistically valid results •Two-phased approach to survey collection: •Phase 1 via random sampling mailed postcard invitations to survey •Phase 2 via online “open-response” survey collection •Both offered in English and Spanish •Prior benchmark surveys were completed in 2015, 2017, and 2018, with one scheduled for 2020 but paused due to the COVID-19 pandemic 4 File ID 19‐858 3 4 42 6/27/2022 3 Comparative Analysis •The following jurisdictions were included in this year's benchmark comparative analysis, based off population size and survey questions utilized: 5 File ID 19‐858 Albemarle County, Virginia Cambridge, Massachusetts College Station, Texas Hampton, Virginia Las Cruces, New Mexico Peoria, Illinois Santa Fe County, New Mexico The Woodlands, Texas Allegan County, Michigan Carlsbad, California Columbia, Missouri Hanover County, Virginia Lewisville, Texas Pueblo, Colorado Scott County, Minnesota Thousand Oaks, California Ann Arbor, Michigan Cedar Rapids, Iowa Davenport, Iowa High Point, North Carolina Mesquite, Texas Richmond, California South Bend, Indiana Vallejo, California Athens-Clarke County, Georgia Centennial, Colorado Dayton, Ohio Highlands Ranch, Colorado Missoula County, Montana Rochester, Minnesota Stafford County, Virginia Washington County, Rhode Island Billings, Montana Clearwater, Florida Elgin, Illinois Independence, Missouri Naperville, Illinois Roseville, California Sugar Land, Texas Westminster, Colorado Boulder, Colorado Clovis, California Greeley, ColoradoKent, Washington Pearland, Texas Round Rock, Texas Surprise, Arizona Wilmington, North Carolina Reminders •Information is preliminary (received on 6/23) •Final reports will be available in early July •Vendor is still analyzing data to formulate conclusionary statements •Perceptions and responses likely affected by: •Recent significant events: COVID-19 pandemic, Winter Storm Uri •National economic and political climate •Confusion over local, state, and federal government responsibilities and jurisdictions •Statistics provided are the over-arching measures of Livability and Quality of Life. •Final report will include results of all survey questions 6 File ID 19‐858 5 6 43 6/27/2022 4 Community Livability •Resident perceptions of quality and importance for each of these facets of livability provide an overview of strengths and challenges that are useful for planning, budgeting, and evaluation File ID 19‐858 7 Facets of Livability (1/5) •“Please rate each of the following characteristics as they relate to Denton as a whole (% excellent or good)” 8 File ID 19‐858 7 8 44 6/27/2022 5 Facets of Livability (2/5) 9 File ID 19‐858 •“Please rate each of the following characteristics as they relate to Denton as a whole (% excellent or good)” Facets of Livability (3/5) 10 File ID 19‐858 •“Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years (% essential or very important)” 9 10 45 6/27/2022 6 Facets of Livability (4/5) 11 File ID 19‐858 •“Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years (% essential or very important)” Facets of Livability (5/5) 12 File ID 19‐858 11 12 46 6/27/2022 7 Quality of Life (1/3) 13 File ID 19‐858 Overall quality of life in Denton, 2022 “Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all.” Quality of Life (2/3) •“Please rate each of the following aspects of quality of life in Denton (% excellent or good)” 14 File ID 19‐858 13 14 47 6/27/2022 8 Quality of Life (3/3) •“Please indicate how likely or unlikely you are to do each of the following (% very or somewhat likely)” •"Please rate the following in the Denton community (% excellent or good)" 15 File ID 19‐858 Next Steps •Use preliminary results to inform priorities discussion •Compile full survey results •Transmit results and conclusions to Council, staff •Distribute results publicly •Further use results to shape and connect: •Council and staff priorities •Strategic planning •Budget and staffing decisions •Community partnerships and engagement 16 File ID 19‐858 15 16 48 6/27/2022 9 QUESTIONS? 17 File ID 19‐858 Ryan Adams Chief of Staff City Manager's Office 17 49 Pursue Organizational Excellence and Collaborative and Respectful Leadership Denton is a leader among City governments and achieves responsible, transparent, and respectful governance through a focus on: +A focus on diversity, equity, and inclusion +A commitment to the use of data, analysis, and metrics to inform decisions +Adoption of best and leading practices +Clear communication, stakeholder engagement, and multidisciplinary collaboration Enhance Infrastructure and Mobility The City facilitates and supports reliable, safe, sustainable, and high-quality infrastructure that supports every community member’s access to core services and full participation in the community. This is achieved through: +Strategic, innovative, and forward-thinking planning +A holistic and multimodal approach to mobility that provides viable transportation alternatives +Leveraging partnerships with, and influencing the private sector utility providers Foster Economic Opportunity and Affordability A community with a diversified tax base with dynamic opportunities for employment and housing. +Focus on child care needs +Foster high quality jobs that pay a living wage +Enhance affordable housing opportunities +Emphasize workforce training +Keep utility rates affordable Strengthen Community and Quality of Life Reinforce a strong knit community through diversity and engagement. +Denton is welcoming and accepting +Promote inclusivity for positive, equitable opportunities +Provides access to opportunities to grow and succeed +A home to community Support Healthy and Safe Communities Denton places the highest priority on the health, safety, and well being of our community through: +Professionally trained and well- staffed public safety agencies +Collaboration and engagement between the City and community +Leveraging technology, innovation, and community partnerships Promote Sustainability and the Environment The City ensures the long-term viability of the community’s services, resources, and physical environment through: +Responsible stewardship of limited financial, human, and natural resources +Evidence based decision making +Adoption of more efficient practices, policies, and codes +Focus on responsible waste management +Regular evaluation of renewable goals Key Focus Areas 50 CITY COUNCIL PRIORITIES REPORT JUNE 2022 | FY 21-22 SUMMARY This report summarizes progress on the projects and priorities adopted for the FY 21-22 fiscal year. Additional Information can be found at www.cityofdenton.com/councilpriorities Prepared by the City Manager’s Office 51 Key Focus Area: Pursue Organizational Excellence FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Develop and Implement American Rescue Plan Funding and Programs •Received $23.3 Million in American Rescue Plan (ARP) Funds for FY 21-22 Completed Support ongoing COVID-19-related recovery and sustainability efforts using ARPA -State and Local Fiscal Recovery Funds Complete and Launch a new website •Website launched in November 2021 Completed Continue Grants Management Improvements •Implemented a grant review oversight committee •Procured grant management software Ongoing Support ongoing improvements for funding opportunities and process improvements Implement 311 System •Procured 311 software in November 2021 •Hired a 311 Coordinator in January 2022 •Initiated implementation in February 2022 Ongoing Complete system implementation and launch during FY 22-23, Q2 Evaluate Organizational Staffing and Benefits •Expanded Holiday Leave Benefits in December 2021 •Presented a Work Session on Paid Parental Leave Options in March 2022 •Soliciting for Organization-Wide Compensation Study in July 2022 Ongoing Paid Parental Leave Supplemental Request submitted for FY 22-23 Develop City Hall West Plan •Contracted with Architexas for professional design services in January 2022 •Interior demolition plans approved by Texas Historical Commission in May 2022 In Process Hold a Work Session in Fall 2022 for Vision Plan Options Prepare a solicitation for interior demolition Proposed for a future bond issuance Key Focus Area: Enhance Infrastructure and Mobility FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Finalize the Mobility Plan Update •Adopted the 2022 Mobility Plan in March 2022 Completed Update the City’s Interactive GIS Map to include the 2022 plan Update Roadway Impact Fees Improve Capital Project Planning and Communication •Implemented Project Management Software in November 2021 •Implemented an interactive CIP map Completed Continue utilizing technology for citizen communication and engagement Enhance Focus on Traffic & Speed Safety •Initiated Citywide speed study in December 2021 In Process Hold a Work Session on September 27, 2022 Complete Vision Zero baseline assessment and Phase 1 Action Plan 52 Key Focus Area: Foster Economic Opportunity and Affordability FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Update the Comprehensive Plan •Adopted the update in March 2022 Completed Implement the Action Plan (270 items) Develop an Affordable Housing Strategy •Adopted the Affordable Housing Strategic Toolkit in February 2022 Completed Implement Affordable Housing Strategic Toolkit Review & Develop Denton Development Code (DDC) Amendments •Established Development Code Review Committee in April 2021 Ongoing Continue the established process to maintain updates to the DDC as necessary Continue Implementing Economic Development Strategic Plan •Implemented Strategic Plan in 2020 In Progress Hold a Work Session for the Catalyst Fund on July 19, 2022 Key Focus Area: Strengthen Community Services & Quality of Life FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Continue to Strengthen Homelessness Initiatives and the Housing Crisis Response System •Enhanced Street Outreach through ARP funds in March of 2022 Ongoing Requesting additional funding through the FY 22-23 Budget process for homeless initiatives and additional Human Services grant funds Consider a Non-Discrimination Ordinance (NDO)•Adopted NDO in March 2022 •NDO effective in July 2022 Completed Develop NDO processes and education Develop the 909 N. Loop 288 Building as a 24/7 Center •Executed a Construction Manager at Risk Contract in November 2021 In Progress Facility opening estimated during FY 22-23 Q1 Key Focus Area: Support Healthy and Safe Communities FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Continue COVID-19 Response •Lifted emergency order in March 2022 Completed Continue to promote public health updates and vaccine guidelines Continue Development of the Police Department Mental Health Division •Procured MHD software •Medic and Stability Caseworker added to HOT Ongoing Continue enhancement of the Mental Health Division Continue Updating Police Department Policies and Training •Completed Phase 1 of TPCA Accreditation in April 2022 Ongoing Complete Phase II TCPA Accreditation Implement Police Chief Advisory Board •Established Police Chief Advisory Board Completed Continue the established process of providing recommendations that promote the use of best practices in the use of force policies 53 Key Focus Area: Support Healthy and Safe Communities FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Pursue Fire Department Accreditation •Initiated Standards of Cover In Process Complete Self-Assessment in August 2022 Participate in Peer Team On-site Review in October 2022 Attend Accreditation Hearing in March 2023 Complete Public Facilities from Bond Program •Executed a Construction Manager at Risk Contract in April 2020 •Substantial completion of Headquarters, Substation, and Firing Range In Process Facility opening estimated during FY 22-23 Q1 Planning and Design for Fire Station # 9 •Awarded the design contract in January 2022 Completed Station Construction proposed in the FY22-23 Capital Budget Key Focus Area: Promote Sustainability & the Environment FY 21-22 Priorities and Major Projects Key Milestone (s)Status Recommended Next Steps Complete the Comprehensive Solid Waste Management Strategy (CSWMS) •Completed CSWMS Final Report in May 2022 Completed Proposed adoption of a resolution for the CSWMS on July 19, 2022 Progress the 2020 Simply Sustainable Framework and Advisory Committee •Adopted the FY 21-22 Framework Work Plan in April 2022 Ongoing Continue to implement the Work Plan Expand Bike/Pedestrian Network •Completed the Sidewalk Work Plan and Interactive Mapping and Scoring System in December 2021 Ongoing Continue development of the Bicycle Work Plan Evaluate a Strategy or Preferred Pattern of Preservation •Implementation of a working group to coordinate cross-departmental efforts for preservation in March 2022 •Provided an Informal Staff Report update on the progress on Wildlife Corridors in June 2022 Ongoing Continue working towards establishing a framework and map for Wildlife Corridors with existing ongoing City efforts i.e., ESA, Trail System Master Plan, Comprehensive Plan, Urban Forest Master Plan 54 Date: July 8, 2022 Report No. 2022-042 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: Community Benchmark Survey Results 2022 BACKGROUND: The City of Denton regularly conducts a Community Benchmark Survey using the National Community Survey (NCS) tool to assess residents’ opinions on different aspects of the quality of life in Denton. The 2022 survey was mailed to 2,800 randomly selected households in Denton from April to June 2022 with a 10% response rate. Additionally, an online open participation survey was available for two weeks to all Denton residents where additional responses were received. The online open participation survey data was compiled separately to ensure survey validity but is represented in the last tabs entitled “Methods (Open Participation)” and “Open Participation Survey Results.” The survey captures residents’ opinions on 10 central faces of a community, including: • Economy • Mobility • Community Design • Utilities • Safety • Natural Environment • Parks and Recreation • Health and Wellness • Education, Arts, and Culture • Inclusivity and Engagement Most cities of Denton’s size and complexity use community benchmark surveys in some form or fashion. Community benchmark surveys differ from other surveys in that they are: • Comprehensive – these surveys are not topic-specific and are designed to understand public sentiment in many areas. • Longitudinal – these surveys use consistency in questions to capture trends over time. • Infrequent – Due to their scope, cities do not usually use surveys more frequently than on an every-other-year basis. • Comparable – many similar or identical questions are utilized by cities across the nation, allowing for comparisons between similarly-situated cities. Importantly, while online surveys suffer from a self-selection bias, community benchmark surveys use random sampling to ensure statistically valid results. This is important as benchmark surveys are often used to accurately assess the effectiveness of a local government, form the basis of high-level goals and priorities, and impact resource allocation and funding decisions. 55 Date: July 8, 2022 Report No. 2022-042 Benchmark cities were selected to provide comparisons to other jurisdictions with similarly sized populations. Benchmark data is provided ranking Denton’s results as higher, lower, or similar to these benchmark cities, as well as Denton’s ranking and percentile within the selected jurisdictions who have asked a similar question. DISCUSSION: Staff observed many areas in which residents responded favorably of the City of Denton in 2022, mirroring and/or exceeding results from 2018 survey responses. Some areas scored lower in 2018 while remaining comparable with benchmark cities. This may be due to national or state level issues, in addition to local. Events that may affect responses between the previous survey collection in 2018 and the most recent include Winter Storm Uri and the associated power outages, the COVID-19 Pandemic, rising costs of inflation, and incidences of civil unrest. While not reflected within survey questions themselves, these events may affect responses for residents in Denton, and may negatively impact benchmark comparisons locally and nationally, depending on the relevance to their jurisdiction. Notable highlights within the survey results include: • The residents of Denton continue to appreciate the quality of life. About seven out of 10 respondents gave a positive opinion about Denton as a place to live and its overall image or reputation. Almost 80 percent of participants said they would strongly or somewhat recommend Denton as a place to live and that they intend to stay for the next five years. • Participants considered the economy an area of importance. The survey findings about the economy are favorable and in line with national benchmarks, however some aspects seem to be below responses reported on pre-pandemic surveys. • Denton's arts were highly praised. Respondents were very pleased with the community's support for the arts and the opportunity to participate in cultural, artistic, and musical events. Denton received higher ratings for these areas than national benchmarks. • About half of respondents had a favorable opinion of the city’s retail options, employment prospects, and economic development. Even though results in livability categories are mainly favorable, participants’ opinions of Denton as a place to work, the city’s general economic health, and the cost of living have significantly declined compared to 2018 survey responses. • Fewer than half of survey participants gave several mobility-related questions positive ratings, which fell below those of national benchmark comparisons. • Respondents prioritized the overall feeling of safety as an area of importance and generally feel safe in Denton. During the day, nine out of 10 participants said they felt secure in both their neighborhood and Denton's downtown/commercial district, and at least 75 percent said they felt secure from violent crime as well as fire, flood, and other natural catastrophes. The quality of services connected to safety was likewise highly ranked in Denton, and many ratings remained consistent from prior years’ surveys. • The majority of respondents (86 percent) rated fire services as excellent or good, followed closely by ambulance or EMS services (83 percent) and animal control (76 percent) as well as fire prevention and education (75 percent). Almost seven out of 10 56 Date: July 8, 2022 Report No. 2022-042 people rated Denton's police services and emergency readiness positively. These ratings were also in line with national benchmarks. To assist in guiding staff and officials in resource allocation, resident ratings of services’ importance were compared to their ratings on quality of those services shared on page nine of the attachment. The quadrants assist in clarifying community facets that were higher in importance and higher in quality, higher in importance and lower in quality, lower in importance and higher in quality, and lower in importance and lower in quality. NCS recommends prioritizing facets within the lower right quadrant, of which scored higher in importance and lower in quality. CONCLUSION: The National Community Survey results assist in the prioritization of areas designated as important by community members and allow council and staff to focus energy in areas of opportunity for growth. Departments are currently reviewing the results of the NCS results and will utilize the information to improve services and develop work plans. Results are now available for review and download on the City of Denton website, as well as a link to an interactive dashboard. Staff have also planned community engagement activities including social media promotion and Discuss Denton topics for enhanced resident feedback. Engaging community members in deeper discussions on areas ranked most important to them, such as utilities, natural environment, community design, and mobility assists staff in aligning residents’, staff, and council priorities, along with staff and budget allocation. ATTACHMENTS: Attachment 1 – National Community Survey Report of Results 2022 STAFF CONTACT: Jennifer Rainey, Assistant to the City Manager 940-349-8569 jennifer.rainey@cityofdenton.com REQUESTOR: Staff Initiated PARTICIPATING DEPARTMENTS: City Manager’s Office Public Affairs 57 Denton, TX The National Community Survey Report of Results 2022 Report by: Visit us online! www.polco.us 58 About The NCS™ The National Community Survey™ (The NCS™) report is about the “livability” of Denton. A livable community is a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. The survey was developed by the experts from National Research Center at Polco. Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions considering ten central facets of a community: • Economy • Mobility • Community Design • Utilities • Safety • Natural Environment • Parks and Recreation • Health and Wellness • Education, Arts, and Culture • Inclusivity and Engagement The report provides the opinions of a representative sample of 267 residents of the City of Denton collected from April 19th, 2022 to June 10th, 2022. The margin of error around any reported percentage is 6% for all respondents and the response rate for the 2022 survey was 10%. Survey results were weighted so that the demographic profile of respondents was representative of the demographic profile of adults in Denton. How the results are reported For the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Comparisons to benchmarks NRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Denton's results are noted as being “higher” than the benchmark, “lower” than the benchmark, or “similar” to the benchmark, meaning that the average rating given by Denton residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means that Denton's average rating for a particular item was more than 10 points different than the benchmark. If a rating was “much higher” or “much lower,” then Denton's average rating was more than 20 points different when compared to the benchmark. The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to the pandemic. This may impact how your City's 2022 ratings compare to other communities’ ratings from the past five years. Trends over time Trend data for Denton represent important comparison data and should be examined for improvements or declines*. Deviations from stable trends over time represent opportunities for understanding how local policies, programs, or public information may have affected residents' opinions. Changes between survey years have been noted with an arrow and the percent difference. If the difference is greater than nine percentage points between the 2018 and 2022 surveys, the change is statistically significant. * In 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modifications that could have potentially altered the meaning of the item for the respondent. 159 About The NCS™The National Community Survey™ (The NCS™) report is about the“livability” of Denton. A livable community is a place that is not simplyhabitable, but that is desirable. It is not only where people do live, butwhere they want to live. The survey was developed by the experts fromNational Research Center at Polco.Great communities are partnerships of the government, private sector,community-based organizations and residents, all geographicallyconnected. The NCS captures residents’ opinions considering ten centralfacets of a community: • Economy • Mobility • Community Design • Utilities • Safety • Natural Environment • Parks and Recreation • Health and Wellness • Education, Arts, and Culture • Inclusivity and EngagementThe report provides the opinions of a representative sample of 267residents of the City of Denton collected from April 19th, 2022 to June 10th,2022. The margin of error around any reported percentage is 6% for allrespondents and the response rate for the 2022 survey was 10%. Surveyresults were weighted so that the demographic profile of respondents wasrepresentative of the demographic profile of adults in Denton.How the results are reportedFor the most part, the percentages presented in the following tabs represent the “percent positive.” Most commonly, thepercent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe,etc.). On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving thisreply is shown in the full set of responses included in the tab “Complete data.” However, these responses have been removedfrom the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondentswho had an opinion about a specific item.Comparisons to benchmarksNRC’s database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparisonevaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest resultsquickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent awide geographic and population range. In each tab, Denton's results are noted as being “higher” than the benchmark, “lower”than the benchmark, or “similar” to the benchmark, meaning that the average rating given by Denton residents is statisticallysimilar to or different (greater or lesser) than the benchmark. Being rated as “higher” or “lower” than the benchmark means thatDenton's average rating for a particular item was more than 10 points different than the benchmark. If a rating was “muchhigher” or “much lower,” then Denton's average rating was more than 20 points different when compared to the benchmark.The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we providecomparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to thepandemic. This may impact how your City's 2022 ratings compare to other communities’ ratings from the past five years. Trends over time Trend data for Denton represent important comparison data and should be examined for improvements or declines*. Deviations from stable trends over time represent opportunities for understanding how local policies, programs, or public information may have affected residents' opinions. Changes between survey years have been noted with an arrow and the percent difference. If the difference is greater than nine percentage points between the 2018 and 2022 surveys, the change is statistically significant. * In 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modifications that could have potentially altered the meaning of the item for the respondent. 260 Methods Selecting survey recipients All households within the City of Denton were eligible to participate in the survey. A list of all households within the zip codes serving Denton was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Denton households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file. Addresses located outside of the City of Denton boundaries were removed from the list of potential households to survey. Each address identified as being within city boundaries was further identified as being within one of the 4 districts. From that list, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unit number) sampled at a rate of 53 compared to single family housing units. An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey. Conducting the survey The 2,800 randomly selected households received mailings beginning on April 19th, 2022 and the survey remained open for 7 weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. The final mailing was a follow-up postcard, alerting residents that data collection was coming to a close, and inviting them the take the survey if they had not already done so. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again. The survey was available in English and Spanish. All mailings contained paragraphs in both languages instructing participants on how to complete the survey in their preferred language. About 5% of the 2,800 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,659 households that received the invitations to participate, 267completed the survey, providing an overall response rate of 10%. The response rate was calculated using AAPOR’s response rate #2* for mailed surveys of unnamed persons. It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying “confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinions are relied on to estimate all residents’ opinions. The margin of error for the City of Denton survey is no greater than plus or minus six percentage points around any given percent reported for all respondents (267 completed surveys). In addition to the randomly selected “probability sample” of households, a link to an online open participation survey was publicized by the City of Denton. The open participation survey was identical to the probability sample survey with two small updates; it included a map at the beginning asking where the respondent lives and a question about where they heard about the survey. The open participation survey was open to all city residents and became available on May 24th. The survey remained open for 2 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the end provides the complete frequency of responses to questions by the open participation respondents. The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Contact The City of Denton funded this research. Please contact Ryan Adams of the City of Denton at Ryan.Adams@cityofdenton.com if you have any questions about the survey. Survey Validity See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://www.aapor.org/Publications-Media/AAPOR-Journals/Standard-Definitions.aspx * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/iriss/cgi-bin/anesrake/resources/RakingDescription.pdf * Targets come from the 2010 Census and 2019 American Community Survey Unweighted Weighted Target* Age 18-34 35-54 55+ Area District 1 District 2 District 3 District 4 Hispanic origin No, not Spanish, Hispanic, or Latino Spanish, Hispanic, or Latino Housing tenure Own Rent Housing type Attached Detached Race & Hispanic origin Not white alone White alone, not Hispanic or Latino Sex Female Male Sex/age Female 18-34 Female 35-54 Female 55+ Male 18-34 Male 35-54 Male 55+ Analyzing the data Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses. The demographics of the survey respondents were compared to those found in the 2010 Census and 2019 American Community Survey estimates for adults in the City of Denton. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table. NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups. 361 MethodsSelecting survey recipientsAll households within the City of Denton were eligible to participate in the survey. A list of all households within the zip codesserving Denton was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since someof the zip codes that serve the City of Denton households may also serve addresses that lie outside of the community, the exactgeographic location of each housing unit was compared to community boundaries using the most current municipal boundaryfile. Addresses located outside of the City of Denton boundaries were removed from the list of potential households to survey.Each address identified as being within city boundaries was further identified as being within one of the 4 districts. From thatlist, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unitnumber) sampled at a rate of 53 compared to single family housing units.An individual within each household was selected using the birthday method. The birthday method selects a person within thehousehold by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlyingassumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction wascontained in the introduction of the survey.Conducting the surveyThe 2,800 randomly selected households received mailings beginning on April 19th, 2022 and the survey remained open for 7weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a coverletter with instructions, the survey questionnaire, and a postage-paid return envelope. The final mailing was a follow-uppostcard, alerting residents that data collection was coming to a close, and inviting them the take the survey if they had notalready done so. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-upmailings asked those who had not completed the survey to do so and those who had already done so to refrain from completingthe survey again.The survey was available in English and Spanish. All mailings contained paragraphs in both languages instructing participants onhow to complete the survey in their preferred language.About 5% of the 2,800 mailed invitations or surveys were returned because the household address was vacant or the postalservice was unable to deliver the survey as addressed. Of the remaining 2,659 households that received the invitations toparticipate, 267completed the survey, providing an overall response rate of 10%. The response rate was calculated usingAAPOR’s response rate #2* for mailed surveys of unnamed persons.It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying“confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidenceinterval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinionsare relied on to estimate all residents’ opinions. The margin of error for the City of Denton survey is no greater than plus or minussix percentage points around any given percent reported for all respondents (267 completed surveys).In addition to the randomly selected “probability sample” of households, a link to an online open participation survey waspublicized by the City of Denton. The open participation survey was identical to the probability sample survey with two smallupdates; it included a map at the beginning asking where the respondent lives and a question about where they heard about thesurvey. The open participation survey was open to all city residents and became available on May 24th. The survey remainedopen for 2 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the endprovides the complete frequency of responses to questions by the open participation respondents. The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Contact The City of Denton funded this research. Please contact Ryan Adams of the City of Denton at Ryan.Adams@cityofdenton.com if you have any questions about the survey. Survey Validity See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://www.aapor.org/Publications-Media/AAPOR-Journals/Standard-Definitions.aspx * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/iriss/cgi-bin/anesrake/resources/RakingDescription.pdf * Targets come from the 2010 Census and 2019 American Community Survey Unweighted Weighted Target* Age 18-34 35-54 55+ Area District 1 District 2 District 3 District 4 Hispanic origin No, not Spanish, Hispanic, or Latino Spanish, Hispanic, or Latino Housing tenure Own Rent Housing type Attached Detached Race & Hispanic origin Not white alone White alone, not Hispanic or Latino Sex Female Male Sex/age Female 18-34 Female 35-54 Female 55+ Male 18-34 Male 35-54 Male 55+ 26% 26% 48% 26% 26% 48% 65% 21% 13% 26% 24% 26% 24% 26% 24% 26% 24% 37% 15% 30% 17% 21% 79% 21% 79% 11% 89% 51% 49% 51% 49% 26% 74% 56% 44% 56% 44% 76% 24% 62% 38% 62% 38% 79% 21% 48% 52% 48% 52% 44% 56% 12% 13% 23% 14% 13% 25% 12% 13% 23% 14% 13% 25% 31% 7% 6% 36% 15% 5% Analyzing the data Responses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses. The demographics of the survey respondents were compared to those found in the 2010 Census and 2019 American Community Survey estimates for adults in the City of Denton. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table. NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups. 462 MethodsSelecting survey recipientsAll households within the City of Denton were eligible to participate in the survey. A list of all households within the zip codesserving Denton was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since someof the zip codes that serve the City of Denton households may also serve addresses that lie outside of the community, the exactgeographic location of each housing unit was compared to community boundaries using the most current municipal boundaryfile. Addresses located outside of the City of Denton boundaries were removed from the list of potential households to survey.Each address identified as being within city boundaries was further identified as being within one of the 4 districts. From thatlist, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unitnumber) sampled at a rate of 53 compared to single family housing units.An individual within each household was selected using the birthday method. The birthday method selects a person within thehousehold by asking the “person whose birthday has most recently passed” to complete the questionnaire. The underlyingassumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction wascontained in the introduction of the survey.Conducting the surveyThe 2,800 randomly selected households received mailings beginning on April 19th, 2022 and the survey remained open for 7weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a coverletter with instructions, the survey questionnaire, and a postage-paid return envelope. The final mailing was a follow-uppostcard, alerting residents that data collection was coming to a close, and inviting them the take the survey if they had notalready done so. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-upmailings asked those who had not completed the survey to do so and those who had already done so to refrain from completingthe survey again.The survey was available in English and Spanish. All mailings contained paragraphs in both languages instructing participants onhow to complete the survey in their preferred language.About 5% of the 2,800 mailed invitations or surveys were returned because the household address was vacant or the postalservice was unable to deliver the survey as addressed. Of the remaining 2,659 households that received the invitations toparticipate, 267completed the survey, providing an overall response rate of 10%. The response rate was calculated usingAAPOR’s response rate #2* for mailed surveys of unnamed persons.It is customary to describe the precision of estimates made from surveys by a “level of confidence” and accompanying“confidence interval” (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidenceinterval can be any size and quantifies the sampling error or imprecision of the survey results because some residents’ opinionsare relied on to estimate all residents’ opinions. The margin of error for the City of Denton survey is no greater than plus or minussix percentage points around any given percent reported for all respondents (267 completed surveys).In addition to the randomly selected “probability sample” of households, a link to an online open participation survey waspublicized by the City of Denton. The open participation survey was identical to the probability sample survey with two smallupdates; it included a map at the beginning asking where the respondent lives and a question about where they heard about thesurvey. The open participation survey was open to all city residents and became available on May 24th. The survey remainedopen for 2 weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the endprovides the complete frequency of responses to questions by the open participation respondents. The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the “percent positive.” The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating “yes” or participating in an activity at least once a month. On many of the questions in the survey respondents may answer “don’t know.” The proportion of respondents giving this reply is shown in the full set of responses included in the tab “Complete data”. However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Contact The City of Denton funded this research. Please contact Ryan Adams of the City of Denton at Ryan.Adams@cityofdenton.com if you have any questions about the survey. Survey Validity See the Polco Knowledge Base article on survey validity at https://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://www.aapor.org/Publications-Media/AAPOR-Journals/Standard-Definitions.aspx * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/iriss/cgi-bin/anesrake/resources/RakingDescription.pdf * Targets come from the 2010 Census and 2019 American Community Survey Unweighted Weighted Target*Age 18-3435-5455+Area District 1District 2District 3District 4Hispanic origin No, not Spanish, Hispanic, or LatinoSpanish, Hispanic, or LatinoHousing tenure OwnRentHousing type AttachedDetachedRace & Hispanicorigin Not white aloneWhite alone, not Hispanic or LatinoSexFemaleMaleSex/age Female 18-34Female 35-54Female 55+Male 18-34Male 35-54Male 55+Analyzing the dataResponses from mailed surveys were entered into an electronic dataset using a “key and verify” method, where all responses areentered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Rangechecks as well as other forms of quality control were also performed. Responses from surveys completed on Polco weredownloaded and merged with the mailed survey responses.The demographics of the survey respondents were compared to those found in the 2010 Census and 2019 American CommunitySurvey estimates for adults in the City of Denton. The primary objective of weighting survey data is to make the surveyrespondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race,Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculatedusing an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme forthe probability sample are presented in the following table.NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g.,age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups. 563 Highlights Denton residents continue to experience a high quality of life and appreciate the city’s opportunities surrounding arts and culture. All items relating to the quality of life in Denton received positive marks on par with comparison communities across the nation. About 7 in 10 survey participants gave positive ratings to Denton as a place to live, the overall quality of life in the city, and the overall image or reputation of Denton. A strong majority of residents also reported that they would recommend living in Denton to someone who asks (79% very or somewhat likely) and planned to remain in Denton for the next five years (75%). Notably, residents also gave high praise to the arts in Denton. Nearly 8 in 10 positively rated the overall opportunities for education, culture, and the arts, and three-quarters were pleased with community support for the arts and opportunities to attend cultural/arts/music activities. These were all rated higher than in other communities nationwide. The economy is an important area of focus for Denton, with some aspects falling below pre-pandemic ratings. Although survey results relating to Denton’s economy tended to be positive and on par with national averages, a few items declined since the previous iteration of The NCS, indicating an opportunity for renewed focus. Denton continued to garner strong ratings for the overall quality of business and service establishments (79% excellent or good), holding steady from 2018 results. The variety of business and service establishments was also rated favorably by 7 in 10 respondents, and the vibrancy of the city’s downtown and commercial area by two-thirds. While the vibrancy of Denton’s downtown/commercial area received lower reviews this year than in 2018 (from 78% to 66%), this survey item exceeded ratings given in benchmark comparison communities across the nation. About 6 in 10 respondents were pleased with Denton as a place to visit, and roughly half felt positively about the city’s shopping opportunities, employment opportunities, and economic development. Despite the largely positive ratings within this facet of livability, residents’ evaluations of Denton as a place to work, the overall economic health of the city, and the cost of living all declined significantly since the previous survey. In addition, residents felt much less optimistic about the economy’s expected impact on their family income, with only 15% anticipating positive effects (compared to 36% in 2018). Mobility may be an area of opportunity for Denton. Many mobility-related survey items received positive reviews from fewer than half of respondents and were rated lower than the national benchmark comparisons, suggesting an opportunity for growth. Roughly one-third of respondents gave excellent or good assessments to the overall quality of Denton’s transportation system and traffic flow on major streets, and only one-quarter felt favorably about the ease of public parking, ease of travel by bicycle, and ease of travel by public transportation. About 4 in 10 approved of the ease of walking in Denton, as well as the city’s street cleaning, snow removal, and sidewalk maintenance services. Each of these were rated lower than the national averages. Additionally, street repair remains a concern, with fewer than one-quarter of respondents providing positive reviews (much lower than comparison communities). However, other areas emerged as bright spots within this facet of livability. Positive evaluations for the ease of travel by car increased by over 10% since 2018 results, garnering favorable ratings from 56% of residents this year. Traffic enforcement also received high marks from about half of residents; although this declined since 2018, it remained on par with benchmark comparison communities. Street lighting (47%) and traffic signal timing (37%) both held steady from prior survey results and were comparable to the national benchmarks. Residents generally feel safe in Denton but continue to prioritize safety in the community. When asked about which aspects of the community the City should focus on in the next two years, about 9 in 10 residents identified the overall feeling of safety as an area of priority. While a lower proportion of residents gave positive ratings to the quality of Denton’s overall feeling of safety (62% excellent or good), all items in this facet received majority favorable ratings. About 9 in 10 reported feeling safe in both their neighborhood and Denton’s downtown/commercial area during the day, while at least three-quarters reported feeling safe from violent crime as well as fire, flood, and other natural disasters. A lower proportion also felt safe from property crime (65% very or somewhat safe). Additionally, the quality of safety related services were also rated highly in Denton, and many ratings remained stable since the previous survey iteration. Fire services received the most favorable ratings (86% excellent or good), followed closely by ambulance or EMS services (83%), animal control (76%), and fire prevention and education (75%). Nearly 7 in 10 gave positive marks to Denton’s police/sheriff services and emergency preparedness. Each of these ratings were similar to the national benchmarks. 664 Facets of livability Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation. The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country (the national benchmark). 2016 2018 2020 2022 Overall economic health Overall quality of the transportation system Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure Overall feeling of safety Overall quality of natural environment Overall quality of parks and recreation opportunities Overall health and wellness opportunities Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community 64% 68% 51% Similar 64% 68% 51% Similar 37% Lower 37% Lower 53% 59%48% Lower 53% 59%48% Lower 55% Lower 55% Lower 77% 78%62% Lower 77% 78%62% Lower 62%62%52% Lower 62%62%52% Lower 70% Similar 70% Similar 67%67%61% Similar 67%67%61% Similar 83%87%79% Higher 83%87%79% Higher 61% Similar 61% Similar Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) Overall economic health Overall quality of the transportation system Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure Overall feeling of safety Overall quality of natural environment Overall quality of parks and recreation opportunities Overall health and wellness opportunities Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. (% essential or very important) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Balancing performance and importance Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address. To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists. Services receiving quality ratings of excellent or good by 58% or more of respondents were considered of “higher quality” and those with ratings lower than 58% were considered to be of “lower quality.” Services were classified as “more important” if they were rated as essential or very important by 79% or more of respondents. Services were rated as “less important” if they received a rating of less than 79%. This classification uses the median ratings for quality and importance to divide the services in half. The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. (vs. benchmark*) 765 Facets of livabilityResident perceptions of quality and importance for each of the facets of community livability provide an overview ofcommunity strengths and challenges that are useful for planning, budgeting and performance evaluation.The charts below show the proportion of residents who rated the community facets positively for quality and thepriority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher thancommunities across the country (the national benchmark).Overall economic healthOverall quality of the transportation systemOverall design or layout of residential and commercialareasOverall quality of the utility infrastructureOverall feeling of safetyOverall quality of natural environmentOverall quality of parks and recreation opportunitiesOverall health and wellness opportunitiesOverall opportunities for education, culture, and the artsResidents' connection and engagement with theircommunityPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) 2016 2018 2020 2022 Overall economic health Overall quality of the transportation system Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure Overall feeling of safety Overall quality of natural environment Overall quality of parks and recreation opportunities Overall health and wellness opportunities Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community 87% Similar 87% Similar 78% Similar 78% Similar 79% Similar 79% Similar 87% Similar 87% Similar 92% Similar 92% Similar 79% Similar 79% Similar 85% Similar 85% Similar 77% Similar 77% Similar 74% Similar 74% Similar 71% Similar 71% Similar Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. (% essential or very important) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Balancing performance and importance Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address. To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists. Services receiving quality ratings of excellent or good by 58% or more of respondents were considered of “higher quality” and those with ratings lower than 58% were considered to be of “lower quality.” Services were classified as “more important” if they were rated as essential or very important by 79% or more of respondents. Services were rated as “less important” if they received a rating of less than 79%. This classification uses the median ratings for quality and importance to divide the services in half. The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. (vs. benchmark*) 866 Facets of livabilityResident perceptions of quality and importance for each of the facets of community livability provide an overview ofcommunity strengths and challenges that are useful for planning, budgeting and performance evaluation.The charts below show the proportion of residents who rated the community facets positively for quality and thepriority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher thancommunities across the country (the national benchmark).Overall economic healthOverall quality of the transportation systemOverall design or layout of residential and commercialareasOverall quality of the utility infrastructureOverall feeling of safetyOverall quality of natural environmentOverall quality of parks and recreation opportunitiesOverall health and wellness opportunitiesOverall opportunities for education, culture, and the artsResidents' connection and engagement with theircommunityPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good)Overall economic healthOverall quality of the transportation systemOverall design or layout of residential and commercialareasOverall quality of the utility infrastructureOverall feeling of safetyOverall quality of natural environmentOverall quality of parks and recreation opportunitiesOverall health and wellness opportunitiesOverall opportunities for education, culture, and the artsResidents' connection and engagement with theircommunityPlease rate how important, if at all, you think it is for the Denton community to focus on each of the following in thecoming two years.(% essential or very important)* Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Balancing performance and importance Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address. To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other (higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists. Services receiving quality ratings of excellent or good by 58% or more of respondents were considered of “higher quality” and those with ratings lower than 58% were considered to be of “lower quality.” Services were classified as “more important” if they were rated as essential or very important by 79% or more of respondents. Services were rated as “less important” if they received a rating of less than 79%. This classification uses the median ratings for quality and importance to divide the services in half. The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart (lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. 70%80%90% Importance 40% 50% 60% 70% 80%QualityInclusivity and engagement Health and wellness Community design Economy Education, arts, and culture Mobility Natural environment Parks and recreation Safety Utilities Median Median (vs. benchmark*) 967 Excellent 19% Good 52% Poor 4%Fair 25% The overall quality of life in Denton, 2022 Quality of life Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all. 2016 2018 2020 2022 Denton as a place to live The overall quality of life 86%86%77% Similar vs. benchmark* 86%86%77% Similar vs. benchmark* 80%83%72% Similar 80%83%72% Similar Please rate each of the following aspects of quality of life in Denton. (% excellent or good) 2016 2018 2020 2022 Recommend living in Denton to someone who asks Remain in Denton for the next five years 84%89%79% Similar 84%89%79% Similar 76% 82%75% Similar76% 82%75% Similar Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely) 2016 2018 2020 2022 Overall image or reputation 76%76%67% Similar 76%76%67% Similar Please rate each of the following in the Denton community. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 1068 Excellent 3% Good 34% Fair 40% Poor 23% Overall confidence in Denton government, 2022 Governance Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present and future needs of the community as a whole. * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2016 2018 2020 2022 The value of services for the taxes paid to Denton The overall direction that Denton is taking The job Denton government does at welcoming resident involvement Overall confidence in Denton government Generally acting in the best interest of the community Being honest Being open and transparent to the public Informing residents about issues facing the community Treating all residents fairly Treating residents with respect 46% 50%42% Similar 46% 50%42% Similar 48% 64% 41% Similar48% 64% 41% Similar 45% 62%50% Similar45% 62%50% Similar 37% 51% 39% Similar37% 51% 39% Similar 39% 58% 43% Lower39% 58% 43% Lower 42% 57% 41% Lower42% 57% 41% Lower Please rate the following categories of Denton government performance. (% excellent or good) 2016 2018 2020 2022 Public information services Overall customer service by Denton employees 73%78%64% Similar 73%78%64% Similar 74% 73% 76% Similar vs. benchmark* 74% 73% 76% Similar vs. benchmark* Please rate the quality of each of the following services in Denton. (% excellent or good) The City of Denton The Federal Government Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good) 1169 Overall confidence in Dentongovernment, 2022GovernanceStrong local governments produce results that meet the needsof residents while making the best use of available resources,and are responsive to the present and future needs of thecommunity as a whole. * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. The value of services for the taxes paid to DentonThe overall direction that Denton is takingThe job Denton government does at welcoming residentinvolvementOverall confidence in Denton governmentGenerally acting in the best interest of the community Being honest Being open and transparent to the public Informing residents about issues facing the community Treating all residents fairly Treating residents with respect 42% 57% 41% Lower42% 57% 41% Lower 47% Similar 47% Similar 48% Similar 48% Similar 59% 39% 52% Similar59% 39% 52% Similar 57% Similar 57% Similar Please rate the following categories of Denton government performance.(% excellent or good)Public information servicesOverall customer service by Denton employeesPlease rate the quality of each of the following services in Denton.(% excellent or good) 2016 2018 2020 2022 The City of Denton The Federal Government 83%61% Similar 83%61% Similar 42%29% Similar 42%29% Similar Overall, how would you rate the quality of the services provided by each of the following? (% excellent or good) 1270 Excellent 10% Good 40% Fair 44% Poor 6% Overall economic health of Denton, 2022 Very positive Somewhat positive Neutral Somewhat negative Very negative 6% 39% 36% 12% 8% What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Economy Local governments work together with private and nonprofit businesses, and with the community at large, to foster sustainable growth, create jobs, and promote a thriving local economy. 2016 2018 2020 2022 Denton as a place to work Denton as a place to visit 62%71%58% Similar 62%71%58% Similar 65% 73%61% Similar65% 73%61% Similar Please rate each of the following aspects of quality of life in Denton. (% excellent or good) 2016 2018 2020 2022 Overall quality of business and service establishments Variety of business and service establishments Vibrancy of downtown/commercial area Employment opportunities Shopping opportunities Cost of living 78%72%79% Similar78%72%79% Similar 70% Similar 70% Similar 78% 81%66% Higher78% 81%66% Higher Please rate each of the following in the Denton community. (% excellent or good) Economic development Please rate the quality of each of the following services in Denton. (% excellent or good) What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: (% very or somewhat positive) 2016 2018 2020 2022 Overall economic health 64%68%51% Similar vs. benchmark* 64%68%51% Similar vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 1371 Overall economic health ofDenton, 2022 Very positiveSomewhatpositiveNeutralSomewhatnegativeVery negativeWhat impact, if any, do you think the economywill have on your family income in the next 6months? Do you think the impact will be:EconomyLocal governments work together with private andnonprofit businesses, and with the community atlarge, to foster sustainable growth, create jobs,and promote a thriving local economy.Denton as a place to workDenton as a place to visitPlease rate each of the following aspects of quality of life in Denton.(% excellent or good)Overall quality of business and service establishmentsVariety of business and service establishmentsVibrancy of downtown/commercial area Employment opportunities Shopping opportunities Cost of living 40% 55%47% Similar40% 55%47% Similar 59% 63%54% Similar 59% 63%54% Similar 48%49%27% Similar 48%49%27% Similar Please rate each of the following in the Denton community.(% excellent or good) 2016 2018 2020 2022 Economic development 52%63%54% Similar52%63%54% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: 36% 15% Lower 36% 15% Lower What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: (% very or somewhat positive) Overall economic healthPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 1472 Excellent 5% Good 32% Fair 27% Poor 36% Overall quality of the transportation system in Denton, 2022 Mobility The ease with which residents can move about their communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work, and play in the community. 2016 2018 2020 2022 Traffic flow on major streets Ease of public parking Ease of travel by car Ease of travel by public transportation Ease of travel by bicycle Ease of walking 26% 15% 34% Lower 26% 15% 34% Lower 24% 32%27% Much lower 24% 32%27% Much lower 44% 36% 56% Similar44% 36% 56% Similar 26% 51% 23% Lower26% 51% 23% Lower 32% 47% 26% Lower32% 47% 26% Lower 41% 63%45% Lower41% 63%45% Lower Please also rate each of the following in the Denton community. (% excellent or good) Used public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Please indicate whether or not you have done each of the following in the last 12 months. (% yes) Traffic enforcement Traffic signal timing Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Bus or transit services Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 Overall quality of the transportation system 37% Lower vs. benchmark* 37% Lower vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 1573 Overall quality of the transportationsystem in Denton, 2022MobilityThe ease with which residents can move about theircommunities, whether for commuting, leisure, or recreation,plays a major role in the quality of life for all who live, work,and play in the community.Traffic flow on major streetsEase of public parkingEase of travel by carEase of travel by public transportationEase of travel by bicycleEase of walkingPlease also rate each of the following in the Denton community.(% excellent or good) 2016 2018 2020 2022 Used public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving 30%31%23% Similar 30%31%23% Similar 52% 50% 57% Higher 52% 50% 57% Higher 54%55%51% Similar 54%55%51% Similar Please indicate whether or not you have done each of the following in the last 12 months. (% yes) 2016 2018 2020 2022 Traffic enforcement Traffic signal timing Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Bus or transit services 55%60%50% Similar 55%60%50% Similar 33% 29% 37% Similar 33% 29% 37% Similar 19% 13% 19% Much lower 19% 13% 19% Much lower 46% 48%40% Lower 46% 48%40% Lower 45%47% Similar45%47% Similar 45%41% Lower 45%41% Lower 40% 27% 36% Lower 40% 27% 36% Lower 41% 60% 35% Similar41% 60% 35% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) Overall quality of the transportation systemPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 1674 Excellent 5% Good 43% Fair 34% Poor 18% Overall design or layout of Denton's residential and commercial areas, 2022 Community design A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that affordable housing is accessible to all, and providing access to parks and other green spaces. * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2016 2018 2020 2022 Well-planned residential growth Well-planned commercial growth Well-designed neighborhoods Preservation of the historical or cultural character of the community Public places where people want to spend time Variety of housing options Availability of affordable quality housing Overall quality of new development Overall appearance 36% Lower 36% Lower 45% Similar 45% Similar 40% Lower 40% Lower 60% Similar 60% Similar 76%76% Please also rate each of the following in the Denton community. (% excellent or good) 2016 2018 2020 2022 Your neighborhood as a place to live 81%82%73% Similar 81%82%73% Similar Please rate each of the following aspects of quality of life in Denton. (% excellent or good) Land use, planning and zoning Code enforcement Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 Overall design or layout of residential and commercial areas 53%59%48% Lower vs. benchmark* 53%59%48% Lower vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) 1775 Overall design or layout ofDenton's residential andcommercial areas, 2022Community designA well-designed community enhances the quality of life for itsresidents by encouraging smart land use and zoning, ensuringthat affordable housing is accessible to all, and providingaccess to parks and other green spaces. * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Well-planned residential growthWell-planned commercial growthWell-designed neighborhoodsPreservation of the historical or cultural character of thecommunity Public places where people want to spend time Variety of housing options Availability of affordable quality housing Overall quality of new development Overall appearance 73%76%53% Similar 73%76%53% Similar 46% 61% 36% Similar 46% 61% 36% Similar 43% 19% Lower 43% 19% Lower 58% 72% 46% Similar 58% 72% 46% Similar 66%75% 50% Lower 66%75% 50% Lower Please also rate each of the following in the Denton community.(% excellent or good)Your neighborhood as a place to livePlease rate each of the following aspects of quality of life in Denton.(% excellent or good) 2016 2018 2020 2022 Land use, planning and zoning Code enforcement 34% 55%37% Similar34% 55%37% Similar 47%40%44% Similar47%40%44% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) Overall design or layout of residential and commercialareasPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) 1876 Excellent 11% Good 43% Fair 26% Poor 20% Overall quality of the utility infrastructure in Denton, 2022 Utilities Services such as water, gas, electricity, and internet access play a vital role in ensuring the physical and economic health and well-being of the communities they serve. * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2016 2018 2020 2022 Affordable high-speed internet access Garbage collection Drinking water Sewer services Storm water management Power (electric and/or gas) utility Utility billing 48% Similar 48% Similar 86%92%78% Similar 86%92%78% Similar 74%74%72% Similar 74%74%72% Similar 81%81%74% Similar81%81%74% Similar 65% 68%60% Similar65% 68%60% Similar 75%80% 74% Similar 75%80% 74% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 Overall quality of the utility infrastructure 55% Lower vs. benchmark* 55% Lower vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) 1977 Overall quality of the utilityinfrastructure in Denton, 2022UtilitiesServices such as water, gas, electricity, and internet accessplay a vital role in ensuring the physical and economic healthand well-being of the communities they serve. * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. Affordable high-speed internet accessGarbage collectionDrinking waterSewer servicesStorm water managementPower (electric and/or gas) utility Utility billing 67% 73%69% Similar67% 73%69% Similar Please rate the quality of each of the following services in Denton.(% excellent or good)Overall quality of the utility infrastructurePlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) 2078 Excellent 9% Good 52% Fair 33% Poor 6% Overall feeling of safety in Denton, 2022 Safety Public safety is often the most important task facing local governments. All residents should feel safe and secure in their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life. 2016 2018 2020 2022 Overall feeling of safety 77%78%62% Lower vs. benchmark* 77%78%62% Lower vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) 2016 2018 2020 2022 In your neighborhood during the day In Denton's downtown/commercial area during the day From property crime From violent crime From fire, flood, or other natural disaster 94%91% Similar 94%91% Similar 88%87% Similar 88%87% Similar 65% Similar 65% Similar 81% Similar 81% Similar 75% Similar 75% Similar Please rate how safe or unsafe you feel: (% very or somewhat safe) Police/Sheriff services Crime prevention Animal control Ambulance or emergency medical services Fire services Fire prevention and education Emergency preparedness Please rate the quality of each of the following services in Denton. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2179 Overall feeling of safety in Denton,2022SafetyPublic safety is often the most important task facing localgovernments. All residents should feel safe and secure in theirneighborhoods and in the greater community, and providingrobust safety-related services is essential to residents' qualityof life.Overall feeling of safetyPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good)In your neighborhood during the dayIn Denton's downtown/commercial area during the dayFrom property crimeFrom violent crimeFrom fire, flood, or other natural disasterPlease rate how safe or unsafe you feel:(% very or somewhat safe) 2016 2018 2020 2022 Police/Sheriff services Crime prevention Animal control Ambulance or emergency medical services Fire services Fire prevention and education Emergency preparedness 75% 78%68% Similar75% 78%68% Similar 61% 69%60% Similar61% 69%60% Similar 75% 66% 76% Similar 75% 66% 76% Similar 91%96%83% Similar 91%96%83% Similar 92%93%86% Similar92%93%86% Similar 72% 80%75% Similar72% 80%75% Similar 69% 72%69% Similar69% 72%69% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2280 Excellent 14% Good 37% Fair 34% Poor 16% Overall quality of natural environment in Denton, 2022 Natural environment The natural environment plays a vital role in the health and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and profound effect on quality of life. 2016 2018 2020 2022 Cleanliness Water resources Air quality 59%64%45% Lower 59%64%45% Lower 35% Lower 35% Lower 34% 71%50% Much lower34% 71%50% Much lower Please also rate each of the following in the Denton community. (% excellent or good) 2016 2018 2020 2022 Preservation of natural areas Denton open space Recycling Yard waste pick-up 50% 62%49% Similar50% 62%49% Similar 51% 56%48% Lower51% 56%48% Lower Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 Overall quality of natural environment 62%62%52% Lower vs. benchmark* 62%62%52% Lower vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2381 Overall quality of naturalenvironment in Denton, 2022Natural environmentThe natural environment plays a vital role in the health andwell-being of residents. The natural spaces in which residentslive and experience their communities has a direct andprofound effect on quality of life.CleanlinessWater resourcesAir qualityPlease also rate each of the following in the Denton community.(% excellent or good)Preservation of natural areas Denton open space Recycling Yard waste pick-up 85%86%68% Similar 85%86%68% Similar 83%85%75% Similar83%85%75% Similar Please rate the quality of each of the following services in Denton.(% excellent or good)Overall quality of natural environmentPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2482 Excellent 23% Good 46% Fair 22% Poor 9% Overall quality of parks and recreation opportunities, 2022 Parks and recreation "There are no communities that pride themselves on their quality of life, promote themselves as a desirable location for businesses to relocate, or maintain that they are environmental stewards of their natural resources, without such communities having a robust, active system of parks and recreation programs for public use and enjoyment." - National Recreation and Park Association 2016 2018 2020 2022 Availability of paths and walking trails Fitness opportunities Recreational opportunities 40% 53%44% Lower40% 53%44% Lower 68%72%54% Similar 68%72%54% Similar 67%75%53% Similar 67%75%53% Similar Please also rate each of the following in the Denton community. (% excellent or good) 2016 2018 2020 2022 City parks Recreation programs or classes Recreation centers or facilities 83%85%73% Similar 83%85%73% Similar 72% 78%65% Similar72% 78%65% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 Overall quality of parks and recreation opportunities 70% Similar vs. benchmark* 70% Similar vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2583 Overall quality of parks andrecreation opportunities, 2022Parks and recreation"There are no communities that pride themselves on theirquality of life, promote themselves as a desirable location forbusinesses to relocate, or maintain that they areenvironmental stewards of their natural resources, withoutsuch communities having a robust, active system of parks andrecreation programs for public use and enjoyment."- National Recreation and Park AssociationAvailability of paths and walking trailsFitness opportunitiesRecreational opportunitiesPlease also rate each of the following in the Denton community.(% excellent or good)City parks Recreation programs or classes Recreation centers or facilities 68% 76%64% Similar68% 76%64% Similar Please rate the quality of each of the following services in Denton.(% excellent or good)Overall quality of parks and recreation opportunitiesPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2684 Excellent 16% Good 44% Fair 31% Poor 9% Overall health and wellness opportunities in Denton, 2022 Health and wellness The characteristics of and amenities available in the communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall. 2016 2018 2020 2022 Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care 78%81%59% Similar 78%81%59% Similar 62% 66% 41% Lower 62% 66% 41% Lower 63%70%41% Lower 63%70%41% Lower 40% 64% 28% Similar40% 64% 28% Similar Please also rate each of the following in the Denton community. (% excellent or good) 2016 2018 2020 2022 Health services 65%76%57% Similar 65%76%57% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) Please rate your overall health. Please rate your overall health. (% excellent or very good) 2016 2018 2020 2022 Overall health and wellness opportunities 67%67%61% Similar vs. benchmark* 67%67%61% Similar vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2785 Overall health and wellnessopportunities in Denton, 2022Health and wellnessThe characteristics of and amenities available in thecommunities in which people live has a direct impact on thehealth and wellness of residents, and thus, on their quality oflife overall.Availability of affordable quality foodAvailability of affordable quality health careAvailability of preventive health servicesAvailability of affordable quality mental health carePlease also rate each of the following in the Denton community.(% excellent or good)Health servicesPlease rate the quality of each of the following services in Denton.(% excellent or good) 2016 2018 2020 2022 Please rate your overall health. 52% 68% Similar52% 68% Similar Please rate your overall health. (% excellent or very good) Overall health and wellness opportunitiesPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2886 Excellent 34% Good 45% Fair 18% Poor 3% Overall opportunities for education, culture and the arts, 2022 Education, arts, and culture Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local community. 2016 2018 2020 2022 Opportunities to attend cultural/arts/music activities Community support for the arts Availability of affordable quality childcare/preschool K-12 education Adult educational opportunities Opportunities to attend special events and festivals 86%87%77% Higher 86%87%77% Higher 76% Higher 76% Higher 44% 47%31% Similar 44% 47%31% Similar 65% 63% 68% Similar65% 63% 68% Similar 76%83%61% Similar 76%83%61% Similar 77% 80%68% Similar77% 80%68% Similar Please also rate each of the following in the Denton community. (% excellent or good) Public library services Please rate the quality of each of the following services in Denton. (% excellent or good) 2016 2018 2020 2022 Overall opportunities for education, culture, and the arts 83%87%79% Higher vs. benchmark* 83%87%79% Higher vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 2987 Overall opportunities for education,culture and the arts, 2022Education, arts, and cultureParticipation in the arts, in educational opportunities, and incultural activities is linked to increased civic engagement,greater social tolerance, and enhanced enjoyment of the localcommunity.Opportunities to attend cultural/arts/music activitiesCommunity support for the artsAvailability of affordable quality childcare/preschoolK-12 educationAdult educational opportunitiesOpportunities to attend special events and festivalsPlease also rate each of the following in the Denton community.(% excellent or good) 2016 2018 2020 2022 Public library services 92%95%81% Similar 92%95%81% Similar Please rate the quality of each of the following services in Denton. (% excellent or good) Overall opportunities for education, culture, and the artsPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 3088 Excellent 13% Good 47% Fair 35% Poor 4% Residents' connection and engagement with their community, 2022 Inclusivity and engagement Inclusivity refers to a cultural and environmental feeling of belonging; residents who feel invited to participate within their communities feel more included, involved, and engaged than those who do not. 2016 2018 2020 2022 Denton as a place to raise children Denton as a place to retire Sense of community 79%80%68% Similar79%80%68% Similar 58% 64%51% Lower58% 64%51% Lower 73%73%71% Similar 73%73%71% Similar Please rate each of the following aspects of quality of life in Denton. (% excellent or good) 2016 2018 2020 2022 Residents' connection and engagement with their community 61% Similar vs. benchmark* 61% Similar vs. benchmark* Please rate each of the following characteristics as they relate to Denton as a whole. (% excellent or good) 2016 2018 2020 2022 Making all residents feel welcome Attracting people from diverse backgrounds Valuing/respecting residents from diverse backgrounds Taking care of vulnerable residents 71% Similar 71% Similar Please rate the job you feel the Denton community does at each of the following. (% excellent or good) Sense of civic/community pride Neighborliness of residents Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds Please also rate each of the following in the Denton community. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 3189 Residents' connection andengagement with theircommunity, 2022Inclusivity and engagementInclusivity refers to a cultural and environmental feeling ofbelonging; residents who feel invited to participate within theircommunities feel more included, involved, and engaged thanthose who do not.Denton as a place to raise childrenDenton as a place to retireSense of communityPlease rate each of the following aspects of quality of life in Denton.(% excellent or good)Residents' connection and engagement with theircommunityPlease rate each of the following characteristics as they relate to Denton as a whole.(% excellent or good) Making all residents feel welcome Attracting people from diverse backgrounds Valuing/respecting residents from diverse backgrounds Taking care of vulnerable residents 70% Similar 70% Similar 69% Similar 69% Similar 47% Similar 47% Similar Please rate the job you feel the Denton community does at each of the following.(% excellent or good) 2016 2018 2020 2022 Sense of civic/community pride Neighborliness of residents Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds 63% Similar 63% Similar 64% 66%59% Similar64% 66%59% Similar 81%83%67% Similar 81%83%67% Similar 83%83%74% Similar 83%83%74% Similar 73% 89%66% Similar 73% 89%66% Similar 67%81%66% Similar67%81%66% Similar Please also rate each of the following in the Denton community. (% excellent or good) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 3290 Residents' participation levels 2016 2018 2020 2022 Contacted the City of Denton for help or information Contacted Denton elected officials to express your opinion Attended a local public meeting Watched a local public meeting Volunteered your time to some group/activity Campaigned or advocated for a local issue, cause, or candidate Voted in your most recent local election 52% 63% Higher vs. benchmark* 52% 63% Higher vs. benchmark* 13% 23% Similar13% 23% Similar 20% 46% 14% Similar20% 46% 14% Similar 16% 45% 30% Similar 16% 45% 30% Similar 37% 63% 30% Similar37% 63% 30% Similar 20% 26% Similar20% 26% Similar 70% Similar 70% Similar Please indicate whether or not you have done each of the following in the last 12 months. (% yes) 2016 2018 2020 2022 Access the internet from your home Access the internet from your cell phone Visit social media sites Use or check email Share your opinions online Shop online 96% Similar 96% Similar 98% Similar 98% Similar In general, how many times do you: (% a few times a week or more) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 3391 Residents' participation levelsContacted the City of Denton for help or informationContacted Denton elected officials to express your opinionAttended a local public meetingWatched a local public meetingVolunteered your time to some group/activityCampaigned or advocated for a local issue, cause, or candidateVoted in your most recent local electionPlease indicate whether or not you have done each of the following in the last 12 months.(% yes)Access the internet from your home Access the internet from your cell phone Visit social media sites Use or check email Share your opinions online Shop online 98% Similar 98% Similar 85% Similar 85% Similar 98% Similar 98% Similar 32% Similar 32% Similar 61% Similar 61% Similar In general, how many times do you:(% a few times a week or more) * Comparison to the national benchmark is shown. If no comparison is available, this is left blank. 3492 Please rate the following aspects of City of Denton communications: The availability of information about City programs and services City efforts to keep citizens informed about local issues The quality of the City's website (www.cityofdenton.com) The usefulness of information in mailed City newsletters (Resident Update, Citizen Connection, Construction Guide) City efforts to engage citizens on social media Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: City website (www.cityofdenton.com) City mailed newsletters (Resident Update, Citizen Connection, Construction Guide) City cable television channel (Charter 194, Grande 12, Frontier 38) Social Media Channels (Facebook, Twitter, Instagram, Nextdoor, Youtube) City email news updates and alerts Local news media sources, such as the Denton Record-Chronicle Your homeowner/neighborhood association City staff or public buildings (brochures, posters, signage) City Council Word of mouth/friends Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: The ease of locating contact information The availability of City staff (hours of operation) The length of time you waited (waiting on hold, waiting in line, etc.) to submit a request The courtesy and helpfulness of City staff The competence and knowledge of City staff The timely resolution of your request 53% 65% 62% 49% 51% 91% 63% 66% 46% 80% 71% 78% 31% 89% 89% 77% 85% 81% 62% 68% 62% Custom questions Below are the results of each custom question on the survey. The percentage of positive responses (Excellent/Good or Major/Minor source) is shown. % positive 3593 Please rate the following aspectsof City of Dentoncommunications:The availability of information about Cityprograms and servicesCity efforts to keep citizens informed aboutlocal issuesThe quality of the City's website(www.cityofdenton.com)The usefulness of information in mailed Citynewsletters (Resident Update, CitizenConnection, Construction Guide)City efforts to engage citizens on social mediaPlease indicate how much of asource, if at all, you consider eachof the following to be forobtaining information about theCity government and itsactivities, events and services:City website (www.cityofdenton.com)City mailed newsletters (Resident Update,Citizen Connection, Construction Guide)City cable television channel (Charter 194,Grande 12, Frontier 38)Social Media Channels (Facebook, Twitter,Instagram, Nextdoor, Youtube)City email news updates and alertsLocal news media sources, such as the DentonRecord-ChronicleYour homeowner/neighborhood associationCity staff or public buildings (brochures,posters, signage)City CouncilWord of mouth/friends Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: The ease of locating contact information The availability of City staff (hours of operation) The length of time you waited (waiting on hold, waiting in line, etc.) to submit a request The courtesy and helpfulness of City staff The competence and knowledge of City staff The timely resolution of your request 77% 85% 81% 62% 68% 62% Custom questionsBelow are the results of each custom question on the survey. The percentage of positive responses (Excellent/Good orMajor/Minor source) is shown.% positive 3694 % positiveRankNumber ofcommunitiesPercentilePlease rate each of the following aspects of quality of life in Denton. Denton as a place to live Similar Your neighborhood as a place to live Similar Denton as a place to raise children Similar Denton as a place to work Similar Denton as a place to visit Similar Denton as a place to retire Lower The overall quality of life Similar Sense of community Similar Please rate each of the following characteristics as they relate to Denton as a whole. Overall economic health Similar Overall quality of the transportation system Lower Overall design or layout of residential and commercial areas Lower Overall quality of the utility infrastructure Lower Overall feeling of safety Lower Overall quality of natural environment Lower Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar Overall opportunities for education, culture, and the arts Higher 2133726477% 1629024273% 2434125968% 3233222558% 4929114861% 1733727851% 2436327472% 5529013171% 2827820151% 1116314637% 1427123348% 1115914155% 1532928062% 328027052% 2016513370% 2227321361% National benchmark tables This table contains the comparisons of Denton's results to those from other communities. The first column shows the comparison of Denton's rating to the benchmark. Denton's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Denton residents is statistically similar to or different than the benchmark. The second column is Denton's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Denton's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Denton's result -- that is what percent of surveyed communities had a lower rating than Denton. 3795 Please rate each of the following characteristics as they relate to Denton as a whole. Overall health and wellness opportunities Similar Overall opportunities for education, culture, and the arts Higher Residents' connection and engagement with their community Similar Please indicate how likely or unlikely you are to do each of the following. Recommend living in Denton to someone who asks Similar Remain in Denton for the next five years Similar Please rate how safe or unsafe you feel: In your neighborhood during the day Similar In Denton's downtown/commercial area during the day Similar From property crime Similar From violent crime Similar From fire, flood, or other natural disaster Similar Please rate the job you feel the Denton community does at each of the following. Making all residents feel welcome Similar Attracting people from diverse backgrounds Similar Valuing/respecting residents from diverse backgrounds Similar Taking care of vulnerable residents Similar Please rate each of the following in the Denton community. Overall quality of business and service establishments Similar Variety of business and service establishments Similar Vibrancy of downtown/commercial area Higher Employment opportunities Similar Shopping opportunities Similar Cost of living Similar Overall image or reputation Similar Please also rate each of the following in the Denton community. Traffic flow on major streets Lower Ease of public parking Much lower Ease of travel by car Similar 832744679% 651605661% 2228121879% 1027824975% 2930821791% 3529218987% 2916811965% 3116811581% 2415812175% 421669671% 821633070% 671645469% 1916013047% 752776879% 601606470% 772605966% 4329316647% 4728515254% 2727219827% 3733321067% 1930624734% 325424527% 3896 Please also rate each of the following in the Denton community. Ease of public parking Much lower Ease of travel by car Similar Ease of travel by public transportation Lower Ease of travel by bicycle Lower Ease of walking Lower Well-planned residential growth Lower Well-planned commercial growth Similar Well-designed neighborhoods Lower Preservation of the historical or cultural character of the community Similar Public places where people want to spend time Similar Variety of housing options Similar Availability of affordable quality housing Lower Overall quality of new development Similar Overall appearance Lower Cleanliness Lower Water resources Lower Air quality Much lower Availability of paths and walking trails Lower Fitness opportunities Similar Recreational opportunities Similar Availability of affordable quality food Similar Availability of affordable quality health care Lower Availability of preventive health services Lower Availability of affordable quality mental health care Similar 2129223156% 1925320423% 729427426% 829527045% 1816213336% 391629945% 1315913940% 421589260% 3326617753% 1727723036% 1829924419% 1329025246% 1631326150% 930027245% 1514512435% 426425250% 1029726844% 1826621854% 2128722553% 2926018559% 1226823641% 1425522041% 3997 Please also rate each of the following in the Denton community. Availability of preventive health services Lower Availability of affordable quality mental health care Similar Opportunities to attend cultural/arts/music activities Higher Community support for the arts Higher Availability of affordable quality childcare/preschool Similar K-12 education Similar Adult educational opportunities Similar Sense of civic/community pride Similar Neighborliness of residents Similar Opportunities to participate in social events and activities Similar Opportunities to attend special events and festivals Similar Opportunities to volunteer Similar Opportunities to participate in community matters Similar Openness and acceptance of the community toward people of diverse backgrounds Similar Please indicate whether or not you have done each of the following in the last 12 months. Contacted the City of Denton for help or information Higher Contacted Denton elected officials to express your opinion Similar Attended a local public meeting Similar Watched a local public meeting Similar Volunteered your time to some group/activity Similar Campaigned or advocated for a local issue, cause, or candidate Similar Voted in your most recent local election Similar Used public transportation instead of driving Similar Carpooled with other adults or children instead of driving alone Higher Walked or biked instead of driving Similar 2125620228% 842834577% 931591276% 2726719431% 4027016168% 5826311061% 571596863% 2426720159% 682748867% 6327210068% 732707374% 712737966% 772896666% 953081563% 842674223% 1726722114% 732486630% 4427015130% 802605226% 2516112170% 692437523% 952631457% 4098 Please indicate whether or not you have done each of the following in the last 12 months. Carpooled with other adults or children instead of driving alone Higher Walked or biked instead of driving Similar Please rate the quality of each of the following services in Denton. Public information services Similar Economic development Similar Traffic enforcement Similar Traffic signal timing Similar Street repair Much lower Street cleaning Lower Street lighting Similar Snow removal Lower Sidewalk maintenance Lower Bus or transit services Similar Land use, planning and zoning Similar Code enforcement Similar Affordable high-speed internet access Similar Garbage collection Similar Drinking water Similar Sewer services Similar Storm water management Similar Power (electric and/or gas) utility Similar Utility billing Similar Police/Sheriff services Similar Crime prevention Similar Animal control Similar 3326717851% 3828617564% 4227916154% 1632727350% 1427123437% 332231119% 1028425540% 1631326247% 1324120941% 728026036% 2925017735% 1428624537% 3532020744% 531567448% 2330423378% 3928017172% 2928520174% 3029920960% 2622416674% 5125112269% 1535430068% 2832623560% 4199 Please rate the quality of each of the following services in Denton. Crime prevention Similar Animal control Similar Ambulance or emergency medical services Similar Fire services Similar Fire prevention and education Similar Emergency preparedness Similar Preservation of natural areas Similar Denton open space Lower Recycling Similar Yard waste pick-up Similar City parks Similar Recreation programs or classes Similar Recreation centers or facilities Similar Health services Similar Public library services Similar Overall customer service by Denton employees Similar Please rate the following categories of Denton government performance. The value of services for the taxes paid to Denton Similar The overall direction that Denton is taking Similar The job Denton government does at welcoming resident involvement Similar Overall confidence in Denton government Similar Generally acting in the best interest of the community Lower Being honest Lower Being open and transparent to the public Similar Informing residents about issues facing the community Similar 672969776% 1629324783% 1331727486% 1528223975% 4428115769% 2026321049% 1325622348% 3130621168% 4526214575% 2529922573% 3929117665% 4727614564% 2525018757% 2729821781% 3434222576% 2034627742% 1731025741% 4630816650% 1227624239% 1328024343% 1427123441% 2316512847% 42100 Please rate the following categories of Denton government performance. Being open and transparent to the public Similar Informing residents about issues facing the community Similar Treating all residents fairly Similar Treating residents with respect Similar Overall, how would you rate the quality of the services provided by each of the following? The City of Denton Similar The Federal Government Similar Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall economic health Similar Overall quality of the transportation system Similar Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar Overall feeling of safety Similar Overall quality of natural environment Similar Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar In general, how many times do you: Access the internet from your home Similar Access the internet from your cell phone Similar Visit social media sites Similar Use or check email Similar Share your opinions online Similar Shop online Similar Please rate your overall health.Similar What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Lower 3517111148% 1827722752% 1616213657% 2333826161% 826024029% 4925112787% 801583278% 4925112879% 491578187% 3525116392% 742516579% 911581485% 882513177% 682517974% 622519571% 621586196% 98158498% 921571285% 681585098% 651585632% 681585161% 652629168% 43101 Please rate your overall health.Similar What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:Lower 726424615% 44102 % positiveRankNumber ofcommunitiesPercentilePlease rate each of the following aspects of quality of life in Denton. Denton as a place to live Similar Your neighborhood as a place to live Similar Denton as a place to raise children Similar Denton as a place to work Similar Denton as a place to visit Similar Denton as a place to retire Similar The overall quality of life Similar Sense of community Similar Please rate each of the following characteristics as they relate to Denton as a whole. Overall economic health Similar Overall quality of the transportation system Lower Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Lower Overall feeling of safety Similar Overall quality of natural environment Lower Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar Recommend living in Denton to someone who asks Similar 40322077% 16242173% 37322168% 43321958% 44291761% 31322351% 37322172% 6822871% 33211551% 18161437% 28211648% 18161455% 31292162% 9222152% 29171370% 28211661% 7621679% 6816661% Custom benchmark tables This table contains the comparisons of Denton's results to those from other communities with a similar population, as selected by City Staff. The first column shows the comparison of Denton's rating to the benchmark. Denton's results are noted as being “higher”, “lower” or “similar” to the benchmark, meaning that the average rating given by Denton residents is statistically similar to or different than the benchmark. The second column is Denton's “percent positive.” Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Denton's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Denton's result -- that is what percent of surveyed communities had a lower rating than Denton. 45103 Please rate each of thefollowing characteristics as they relate to Denton as a whole.Residents' connection and engagement with their community Similar Please indicate how likely or unlikely you are to do each of the following. Recommend living in Denton to someone who asks Similar Remain in Denton for the next five years Similar Please rate how safe or unsafe you feel: In your neighborhood during the day Similar In Denton's downtown/commercial area during the day Similar From property crime Similar From violent crime Similar From fire, flood, or other natural disaster Similar Please rate the job you feel the Denton community does at each of the following. Making all residents feel welcome Similar Attracting people from diverse backgrounds Similar Valuing/respecting residents from diverse backgrounds Similar Taking care of vulnerable residents Similar Please rate each of the following in the Denton community. Overall quality of business and service establishments Similar Variety of business and service establishments Similar Vibrancy of downtown/commercial area Higher Employment opportunities Similar Shopping opportunities Similar Cost of living Similar Overall image or reputation Similar Please also rate each of the following in the Denton community. Traffic flow on major streets Similar Ease of public parking Lower Ease of travel by car Similar Ease of travel by public transportation Lower Ease of travel by bicycle Lower Ease of walking Similar Well-planned residential growth Similar 50221279% 36221575% 36251791% 60231087% 44181165% 44181181% 40151075% 6216771% 9316270% 7516569% 31161247% 6621879% 5217970% 7319666% 36251747% 38211454% 42211327% 50281567% 26262034% 5181827% 22221856% 21191623% 18221926% 27221745% 46104 Please also rate each of the following in the Denton community. Ease of walking Similar Well-planned residential growth Similar Well-planned commercial growth Similar Well-designed neighborhoods Similar Preservation of the historical or cultural character of the community Similar Public places where people want to spend time Similar Variety of housing options Similar Availability of affordable quality housing Similar Overall quality of new development Similar Overall appearance Similar Cleanliness Lower Water resources Lower Air quality Lower Availability of paths and walking trails Lower Fitness opportunities Similar Recreational opportunities Similar Availability of affordable quality food Similar Availability of affordable quality health care Lower Availability of preventive health services Lower Availability of affordable quality mental health care Similar Opportunities to attend cultural/arts/music activities Higher Community support for the arts Higher Availability of affordable quality childcare/preschool Similar K-12 education Similar Adult educational opportunities Similar Sense of civic/community pride Similar 37161136% 43161045% 35171240% 6615660% 50201153% 30201536% 30231719% 18221946% 32282050% 18272345% 21141235% 13222050% 13232144% 25201654% 27221753% 27181459% 25201641% 26191541% 26191528% 7722677% 8716376% 40201331% 6121968% 6121961% 47105 Please also rate each of the following in the Denton community. Adult educational opportunities Similar Sense of civic/community pride Similar Neighborliness of residents Similar Opportunities to participate in social events and activities Similar Opportunities to attend special events and festivals Similar Opportunities to volunteer Similar Opportunities to participate in community matters Similar Openness and acceptance of the community toward people of diverse backgrounds Similar Please indicate whether or not you have done each of the following in the last 12 months. Contacted the City of Denton for help or information Higher Contacted Denton elected officials to express your opinion Similar Attended a local public meeting Similar Watched a local public meeting Similar Volunteered your time to some group/activity Similar Campaigned or advocated for a local issue, cause, or candidate Similar Voted in your most recent local election Lower Used public transportation instead of driving Similar Carpooled with other adults or children instead of driving alone Higher Walked or biked instead of driving Similar Please rate the quality of each of the following services in Denton. Public information services Similar Economic development Similar Traffic enforcement Similar Traffic signal timing Similar Street repair Lower Street cleaning Lower Street lighting Similar Snow removal Similar 6816663% 40201359% 7722667% 7020768% 7520674% 8020566% 9022366% 10026163% 7520623% 20201714% 7020730% 45201230% 7020726% 6161670% 5719923% 9520257% 50201151% 54221164% 42211354% 37271850% 30201537% 4232319% 26191540% 33241747% 48106 Please rate the quality of each of the following services in Denton. Street lighting Similar Snow removal Similar Sidewalk maintenance Lower Bus or transit services Similar Land use, planning and zoning Similar Code enforcement Similar Affordable high-speed internet access Similar Garbage collection Similar Drinking water Similar Sewer services Similar Storm water management Similar Power (electric and/or gas) utility Similar Utility billing Similar Police/Sheriff services Similar Crime prevention Similar Animal control Similar Ambulance or emergency medical services Similar Fire services Similar Fire prevention and education Similar Emergency preparedness Similar Preservation of natural areas Similar Denton open space Lower Recycling Similar Yard waste pick-up Similar City parks Similar Recreation programs or classes Similar 29171341% 17171536% 25201635% 18221937% 37291944% 6615648% 38261778% 39231572% 34231674% 40251660% 47171074% 7319669% 31322368% 48271560% 7225876% 34261883% 36302086% 29241875% 47231369% 19211849% 15201848% 34261868% 52211175% 37241673% 49107 Please rate the quality of each of the following services in Denton. City parks Similar Recreation programs or classes Similar Recreation centers or facilities Similar Health services Similar Public library services Similar Overall customer service by Denton employees Similar Please rate the following categories of Denton government performance. The value of services for the taxes paid to Denton Similar The overall direction that Denton is taking Similar The job Denton government does at welcoming resident involvement Similar Overall confidence in Denton government Similar Generally acting in the best interest of the community Similar Being honest Similar Being open and transparent to the public Similar Informing residents about issues facing the community Similar Treating all residents fairly Similar Treating residents with respect Similar Overall, how would you rate the quality of the services provided by each of the following? The City of Denton Similar The Federal Government Similar Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall economic health Similar Overall quality of the transportation system Similar Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar Overall feeling of safety Similar Overall quality of natural environment Similar Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar 44251565% 56231164% 30201557% 33271981% 60301376% 31322342% 23262141% 60281250% 22221839% 18221943% 20201741% 35171247% 50181048% 28211652% 25161357% 45311861% 15201829% 42191287% 8116478% 5719979% 5315887% 5719992% 8419479% 9316285% 50108 Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar In general, how many times do you: Access the internet from your home Similar Access the internet from your cell phone Similar Visit social media sites Similar Use or check email Similar Share your opinions online Similar Shop online Similar Please rate your overall health.Similar What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:Similar 8419477% 8419474% 9419271% 7516596% 10016198% 10016185% 8116498% 6816632% 8116461% 6020968% 25201615% 51109 Please rate each of the following aspects of quality of life in Denton. Denton as a place to live Excellent Good Fair Poor Your neighborhood as a place to live Excellent Good Fair Poor Denton as a place to raise children Excellent Good Fair Poor Denton as a place to work Excellent Good Fair Poor Denton as a place to visit Excellent Good Fair Poor Denton as a place to retire Excellent Good Fair Poor The overall quality of life Excellent Good Fair Poor Excellent 6% 18% 50% 26% 8% 19% 41% 33% 7% 26% 41% 26% 13% 30% 42% 16% 9% 30% 36% 25% 21% 29% 33% 17% 4% 25% 52% 19% Complete set of frequencies This dashboard contains a complete set of responses to each question on the survey. By default, "Don't know" responses are excluded, but may be added to the table using the response filter to the right. When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. 52110 Please rate each of the following aspects of quality of life in Denton. The overall quality of life Poor Sense of community Excellent Good Fair Poor Please rate each of the following characteristics as they relate to Denton as a whole. Overall economic health Excellent Good Fair Poor Overall quality of the transportation system Excellent Good Fair Poor Overall design or layout of residential and commercial areas Excellent Good Fair Poor Overall quality of the utility infrastructure Excellent Good Fair Poor Overall feeling of safety Excellent Good Fair Poor Overall quality of natural environment Excellent Good Fair Poor Overall quality of parks and recreation opportunities Excellent Good Fair Poor 10% 20% 52% 18% 6% 44% 40% 10% 36% 27% 32% 5% 18% 34% 43% 5% 20% 26% 43% 11% 6% 33% 52% 9% 16% 34% 37% 14% 22% 46% 23% 53111 Please rate each of the following characteristics as they relate to Denton as a whole. Overall quality of parks and recreation opportunities Fair Poor Overall health and wellness opportunities Excellent Good Fair Poor Overall opportunities for education, culture, and the arts Excellent Good Fair Poor Residents' connection and engagement with their community Excellent Good Fair Poor Please indicate how likely or unlikely you are to do each of the following. Recommend living in Denton to someone who asks Very likely Somewhat likely Somewhat unlikely Very unlikely Remain in Denton for the next five years Very likely Somewhat likely Somewhat unlikely Very unlikely Please rate how safe or unsafe you feel: In your neighborhood during the day Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe In Denton's downtown/commercial area during the day Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe From property crime Very safe Somewhat safe 9% 9% 31% 44% 16% 3% 18% 45% 34% 4% 35% 47% 13% 9% 13% 48% 30% 16% 10% 26% 49% 3% 6% 27% 64% 0% 5% 8% 33% 53% 24% 54112 Please rate how safe or unsafe you feel: From property crime Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe From violent crime Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe From fire, flood, or other natural disaster Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Please rate the job you feel the Denton community does at each of the following. Making all residents feel welcome Excellent Good Fair Poor Attracting people from diverse backgrounds Excellent Good Fair Poor Valuing/respecting residents from diverse backgrounds Excellent Good Fair Poor Taking care of vulnerable residents Excellent Good Fair Poor Please rate each of the following in the Denton community. Overall quality of business and service establishments Excellent Good 3% 11% 22% 40% 2% 6% 11% 48% 33% 3% 2% 21% 44% 31% 4% 26% 57% 13% 7% 23% 47% 23% 10% 21% 42% 26% 29% 24% 33% 14% 21% 55113 Please rate each of the following in the Denton community. Overall quality of business and service establishments Excellent Good Fair Poor Variety of business and service establishments Excellent Good Fair Poor Vibrancy of downtown/commercial area Excellent Good Fair Poor Employment opportunities Excellent Good Fair Poor Shopping opportunities Excellent Good Fair Poor Cost of living Excellent Good Fair Poor Overall image or reputation Excellent Good Fair Poor Please also rate each of the following in the Denton community. Traffic flow on major streets Excellent Good Fair Poor Excellent 1% 21% 57% 9% 22% 50% 19% 4% 30% 40% 26% 20% 35% 40% 5% 15% 32% 38% 15% 28% 46% 19% 8% 7% 27% 49% 17% 31% 35% 28% 6% 56114 Please also rate each of the following in the Denton community. Traffic flow on major streets Poor Ease of public parking Excellent Good Fair Poor Ease of travel by car Excellent Good Fair Poor Ease of travel by public transportation Excellent Good Fair Poor Ease of travel by bicycle Excellent Good Fair Poor Ease of walking Excellent Good Fair Poor Well-planned residential growth Excellent Good Fair Poor Well-planned commercial growth Excellent Good Fair Poor Well-designed neighborhoods Excellent Good Fair Poor 33% 41% 22% 4% 13% 33% 42% 12% 53% 24% 20% 3% 36% 38% 23% 3% 30% 27% 32% 12% 36% 30% 29% 5% 28% 28% 38% 5% 43% 34% 4% 57115 Please also rate each of the following in the Denton community. Well-designed neighborhoods Fair Poor Preservation of the historical or cultural character of the community Excellent Good Fair Poor Public places where people want to spend time Excellent Good Fair Poor Variety of housing options Excellent Good Fair Poor Availability of affordable quality housing Excellent Good Fair Poor Overall quality of new development Excellent Good Fair Poor Overall appearance Excellent Good Fair Poor Cleanliness Excellent Good Fair Poor Water resources Excellent Good Fair 18% 17% 24% 37% 22% 9% 38% 40% 13% 32% 32% 29% 7% 51% 29% 17% 3% 32% 23% 38% 7% 11% 41% 37% 12% 15% 40% 40% 5% 27% 7% 58116 Please also rate each of the following in the Denton community. Water resources Good Fair Poor Air quality Excellent Good Fair Poor Availability of paths and walking trails Excellent Good Fair Poor Fitness opportunities Excellent Good Fair Poor Recreational opportunities Excellent Good Fair Poor Availability of affordable quality food Excellent Good Fair Poor Availability of affordable quality health care Excellent Good Fair Poor Availability of preventive health services Excellent Good Fair Poor Availability of affordable quality mental health care Excellent Good 21% 45% 19% 31% 42% 8% 22% 34% 30% 14% 11% 35% 37% 17% 15% 33% 32% 20% 10% 33% 41% 17% 24% 35% 32% 9% 20% 39% 30% 11% 9% 59117 Please also rate each of the following in the Denton community. Availability of affordable quality mental health care Excellent Good Fair Poor Opportunities to attend cultural/arts/music activities Excellent Good Fair Poor Community support for the arts Excellent Good Fair Poor Availability of affordable quality childcare/preschool Excellent Good Fair Poor K-12 education Excellent Good Fair Poor Adult educational opportunities Excellent Good Fair Poor Sense of civic/community pride Excellent Good Fair Poor Neighborliness of residents Excellent Good Fair Poor Excellent 35% 39% 18% 5% 18% 50% 27% 4% 20% 41% 35% 22% 48% 19% 10% 6% 27% 50% 17% 14% 25% 44% 17% 4% 34% 42% 20% 10% 32% 48% 10% 60118 Please also rate each of the following in the Denton community. Neighborliness of residents Poor Opportunities to participate in social events and activities Excellent Good Fair Poor Opportunities to attend special events and festivals Excellent Good Fair Poor Opportunities to volunteer Excellent Good Fair Poor Opportunities to participate in community matters Excellent Good Fair Poor Openness and acceptance of the community toward people of diverse backgrounds Excellent Good Fair Poor Please indicate whether or not you have done each of the following in the last 12 months. Contacted the City of Denton for help or information No Yes Contacted Denton elected officials to express your opinion No Yes Attended a local public meeting No Yes Watched a local public meeting No Yes Volunteered your time to some group/activity No Yes Campaigned or advocated for a local issue, cause, or candidate No Yes 5% 29% 50% 17% 3% 29% 46% 22% 1% 25% 50% 23% 4% 31% 46% 19% 9% 26% 43% 22% 64% 36% 23% 77% 13% 87% 30% 70% 31% 69% 74% 61119 Please indicate whether or not you have done each of the following in the last 12 months. Campaigned or advocated for a local issue, cause, or candidate No Yes Voted in your most recent local election No Yes Used public transportation instead of driving No Yes Carpooled with other adults or children instead of driving alone No Yes Walked or biked instead of driving No Yes Please rate the quality of each of the following services in Denton. Public information services Excellent Good Fair Poor Economic development Excellent Good Fair Poor Traffic enforcement Excellent Good Fair Poor Traffic signal timing Excellent Good Fair Poor Street repair Excellent Good Fair Poor Street cleaning Excellent Good Fair 26% 70% 30% 23% 77% 57% 43% 50% 50% 3% 33% 53% 11% 13% 34% 43% 10% 21% 31% 34% 14% 26% 39% 21% 14% 58% 24% 15% 3% 29% 11% 62120 Please rate the quality of each of the following services in Denton. Street cleaning Good Fair Poor Street lighting Excellent Good Fair Poor Snow removal Excellent Good Fair Poor Sidewalk maintenance Excellent Good Fair Poor Bus or transit services Excellent Good Fair Poor Land use, planning and zoning Excellent Good Fair Poor Code enforcement Excellent Good Fair Poor Affordable high-speed internet access Excellent Good Fair Poor Garbage collection Excellent Good 23% 37% 16% 38% 39% 8% 22% 36% 28% 13% 29% 36% 31% 4% 33% 32% 27% 8% 33% 31% 32% 4% 23% 34% 37% 6% 18% 34% 31% 17% 25% 63121 Please rate the quality of each of the following services in Denton. Garbage collection Excellent Good Fair Poor Drinking water Excellent Good Fair Poor Sewer services Excellent Good Fair Poor Storm water management Excellent Good Fair Poor Power (electric and/or gas) utility Excellent Good Fair Poor Utility billing Excellent Good Fair Poor Police/Sheriff services Excellent Good Fair Poor Crime prevention Excellent Good Fair Poor Excellent 2% 21% 52% 6% 23% 52% 18% 7% 20% 49% 25% 11% 30% 42% 18% 4% 23% 53% 20% 6% 26% 42% 26% 8% 25% 47% 20% 5% 36% 47% 12% 64122 Please rate the quality of each of the following services in Denton. Crime prevention Poor Animal control Excellent Good Fair Poor Ambulance or emergency medical services Excellent Good Fair Poor Fire services Excellent Good Fair Poor Fire prevention and education Excellent Good Fair Poor Emergency preparedness Excellent Good Fair Poor Preservation of natural areas Excellent Good Fair Poor Denton open space Excellent Good Fair Poor Recycling Excellent Good Fair Poor 3% 22% 55% 20% 1% 17% 56% 26% 1% 13% 54% 32% 11% 13% 57% 19% 13% 17% 50% 20% 17% 35% 35% 13% 18% 35% 36% 11% 23% 47% 20% 65123 Please rate the quality of each of the following services in Denton. Recycling Fair Poor Yard waste pick-up Excellent Good Fair Poor City parks Excellent Good Fair Poor Recreation programs or classes Excellent Good Fair Poor Recreation centers or facilities Excellent Good Fair Poor Health services Excellent Good Fair Poor Public library services Excellent Good Fair Poor Overall customer service by Denton employees Excellent Good Fair Poor Please rate the following categories of Denton government performance. The value of services for the taxes paid to Denton Excellent Good Fair 9% 4% 22% 52% 22% 8% 19% 46% 26% 12% 23% 39% 27% 8% 29% 39% 24% 12% 32% 41% 16% 1% 19% 48% 32% 3% 20% 57% 20% 39% 3% 66124 Please rate the following categories of Denton government performance. The value of services for the taxes paid to Denton Good Fair Poor The overall direction that Denton is taking Excellent Good Fair Poor The job Denton government does at welcoming resident involvement Excellent Good Fair Poor Overall confidence in Denton government Excellent Good Fair Poor Generally acting in the best interest of the community Excellent Good Fair Poor Being honest Excellent Good Fair Poor Being open and transparent to the public Excellent Good Fair Poor Informing residents about issues facing the community Excellent Good Fair Poor Treating all residents fairly Excellent Good 18% 39% 25% 35% 28% 12% 10% 40% 45% 5% 23% 40% 34% 3% 24% 35% 37% 5% 23% 37% 31% 10% 28% 25% 35% 11% 21% 31% 38% 10% 6% 67125 Please rate the following categories of Denton government performance. Treating all residents fairly Excellent Good Fair Poor Treating residents with respect Excellent Good Fair Poor Overall, how would you rate the quality of the services provided by each of the following? The City of Denton Excellent Good Fair Poor The Federal Government Excellent Good Fair Poor Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall economic health Essential Very important Somewhat important Not at all important Overall quality of the transportation system Essential Very important Somewhat important Not at all important Overall design or layout of residential and commercial areas Essential Very important Somewhat important Not at all important Overall quality of the utility infrastructure Essential Very important Somewhat important Not at all important Essential 27% 22% 46% 15% 28% 48% 9% 11% 29% 42% 18% 31% 41% 23% 4% 0% 13% 39% 48% 2% 21% 40% 38% 4% 17% 49% 30% 2% 11% 38% 49% 68126 Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall quality of the utility infrastructure Not at all important Overall feeling of safety Essential Very important Somewhat important Not at all important Overall quality of natural environment Essential Very important Somewhat important Not at all important Overall quality of parks and recreation opportunities Essential Very important Somewhat important Not at all important Overall health and wellness opportunities Essential Very important Somewhat important Not at all important Overall opportunities for education, culture, and the arts Essential Very important Somewhat important Not at all important Residents' connection and engagement with their community Essential Very important Somewhat important Not at all important Please rate the following aspects of City of Denton communications: The availability of information about City programs and services Excellent Good Fair Poor Don't Know City efforts to keep citizens informed about local issues Excellent Good Fair 0% 8% 46% 46% 0% 21% 30% 49% 0% 15% 44% 41% 3% 20% 31% 46% 3% 24% 33% 41% 5% 24% 36% 35% 8% 6% 41% 30% 15% 29% 16% 69127 Please rate the following aspects of City of Denton communications: City efforts to keep citizens informed about local issues Good Fair Poor Don't Know The quality of the City's website (www.cityofdenton.com) Excellent Good Fair Poor Don't Know The usefulness of information in mailed City newsletters (Resident Update, Citizen Connection, Construction Guide) Excellent Good Fair Poor Don't Know City efforts to engage citizens on social media Excellent Good Fair Poor Don't Know Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: City website (www.cityofdenton.com)Major source Minor source Not a source City mailed newsletters (Resident Update, Citizen Connection, Construction Guide) Major source Minor source Not a source City cable television channel (Charter 194, Grande 12, Frontier 38) Major source Minor source Not a source Social Media Channels (Facebook, Twitter, Instagram, Nextdoor, Youtube) Major source Minor source Not a source City email news updates and alerts Major source Minor source 8% 10% 38% 11% 9% 26% 40% 15% 9% 6% 26% 37% 22% 32% 11% 22% 23% 12% 11% 34% 55% 11% 43% 46% 70% 16% 14% 23% 36% 42% 42% 70128 Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: City email news updates and alerts Major source Minor source Not a source Local news media sources, such as the Denton Record-Chronicle Major source Minor source Not a source Your homeowner/neighborhood association Major source Minor source Not a source City staff or public buildings (brochures, posters, signage) Major source Minor source Not a source City Council Major source Minor source Not a source Word of mouth/friends Major source Minor source Not a source Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: The ease of locating contact information Excellent Good Fair Poor The availability of City staff (hours of operation)Excellent Good Fair Poor The length of time you waited (waiting on hold, waiting in line, etc.) to submit a request Excellent Good Fair Poor The courtesy and helpfulness of City staff Excellent Good Fair 30% 28% 20% 38% 42% 55% 26% 20% 34% 45% 21% 38% 38% 24% 10% 48% 43% 6% 33% 44% 16% 2% 30% 47% 20% 8% 31% 44% 17% 47% 34% 71129 Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: The courtesy and helpfulness of City staff Good Fair Poor The competence and knowledge of City staff Excellent Good Fair Poor The timely resolution of your request Excellent Good Fair Poor In general, how many times do you:Access the internet from your home Several times a day Once a day A few times a week Every few weeks Less often or never Access the internet from your cell phone Several times a day Once a day A few times a week Every few weeks Less often or never Visit social media sites Several times a day Once a day A few times a week Every few weeks Less often or never Use or check email Several times a day Once a day A few times a week Every few weeks Less often or never Share your opinions online Several times a day Once a day 1% 18% 0% 15% 52% 32% 2% 21% 48% 29% 3% 1% 8% 5% 83% 2% 0% 3% 4% 90% 14% 1% 8% 14% 63% 1% 1% 2% 16% 80% 11% 72130 In general, how many times do you:Share your opinions online Several times a day Once a day A few times a week Every few weeks Less often or never Shop online Several times a day Once a day A few times a week Every few weeks Less often or never Please rate your overall health.Excellent Very good Good Fair Poor What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Very positive Somewhat positive Neutral Somewhat negative Very negative How many years have you lived in Denton?Less than 2 years 2-5 years 6-10 years 11-20 years More than 20 years Which best describes the building you live in?One family house detached from any other houses Building with two or more homes (duplex, townhome, apa.. Mobile home Other Do you rent or own your home?Rent Own About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Less than $500 $500 to $999 54% 15% 14% 6% 13% 26% 38% 7% 16% 1% 6% 24% 43% 25% 12% 36% 39% 8% 6% 23% 18% 13% 31% 14% 1% 3% 43% 54% 49% 51% 3% 73131 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Less than $500 $500 to $999 $1,000 to $1,499 $1,500 to $1,999 $2,000 to $2,499 $2,500 to $2,999 $3,000 to $3,499 $3,500 or more Do any children 17 or under live in your household? No Yes Are you or any other members of your household aged 65 or older? No Yes How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Less than $25,000 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 or more Are you Spanish, Hispanic or Latino?No, not Spanish, Hispanic, or Latino Yes, I consider myself to be Spanish, Hispanic, or Latino What is your race? (Mark one or more races to indicate what race you consider yourself to be.) American Indian or Alaskan Native Asian, Asian Indian, or Pacific Islander Black or African American White Other In which category is your age?18-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65-74 years 75 years or older Female 1% 1% 6% 14% 20% 33% 22% 28% 72% 24% 76% 8% 11% 15% 25% 25% 15% 20% 80% 5% 83% 5% 11% 2% 8% 11% 5% 16% 10% 38% 13% 74132 In which category is your age?75 years or older What is your gender?Female Male Identify in another way 6% 45% 49% 75133 199620082015201720182022Please rate each of the following aspects of quality of life in Denton. Denton as a place to live Your neighborhood as a place to live Denton as a place to raise children Denton as a place to work Denton as a place to visit Denton as a place to retire The overall quality of life Sense of community Please rate each of the following characteristics as they relate to Denton as a whole. Overall economic health Overall quality of the transportation system Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure Overall feeling of safety Overall quality of natural environment Overall quality of parks and recreation opportunities Overall health and wellness opportunities Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community Recommend living in Denton to someone who asks 71% 72% 51% 61% 58% 68% 73% 77% 73% 83% 58% 65% 71% 79% 81% 86% 73% 80% 64% 73% 62% 80% 82% 86% 68% 85% 69% 72% 70% 81% 77% 89% 89% 85% 61% 79% 61% 70% 52% 62% 55% 48% 37% 51% 87% 67% 62% 77% 59% 68% 83% 67% 62% 78% 53% 64% 89% 72% 71% 80% 67% 73% Full trends This table contains the trends over time for the City of Denton. The combined "percent positive" responses for each survey year are presented (e.g., excellent/good or yes). If an item was not included during an administration of the survey, no percentage will be shown in the table. If the difference between the 2018 and 2022 surveys is greater than nine percentage points, the change is statistically significant. It is important to note that in 2020, The NCS survey was updated to include new and refreshed items. Consequently, some of the trends may be impacted due to wording modifications that could have potentially altered the meaning of the item for the respondent. 76134 Please rate each of the following characteristics as they relate to Denton as a whole.Residents' connection and engagement with their community Please indicate how likely or unlikely you are to do each of the following. Recommend living in Denton to someone who asks Remain in Denton for the next five years Please rate how safe or unsafe you feel: In your neighborhood during the day In Denton's downtown/commercial area during the day From property crime From violent crime From fire, flood, or other natural disaster Please rate the job you feel the Denton community does at each of the following. Making all residents feel welcome Attracting people from diverse backgrounds Valuing/respecting residents from diverse backgrounds Taking care of vulnerable residents Please rate each of the following in the Denton community. Overall quality of business and service establishments Variety of business and service establishments Vibrancy of downtown/commercial area Employment opportunities Shopping opportunities Cost of living Overall image or reputation Please also rate each of the following in the Denton community. Traffic flow on major streets Ease of public parking Ease of travel by car Ease of travel by public transportation Ease of travel by bicycle Ease of walking Well-planned residential growth 75% 79% 76% 89% 82% 84% 84% 89% 75% 81% 65% 87% 91% 88% 94% 92% 93% 47% 69% 70% 71% 67% 27% 54% 47% 66% 70% 79% 76% 48% 63% 55% 78% 78% 76% 49% 59% 40% 81% 72% 76% 60% 62% 48% 78% 74% 45% 26% 23% 56% 27% 34% 63% 47% 51% 44% 32% 26% 41% 32% 26% 36% 24% 15% 52% 41% 44% 45% 34% 27% 77135 Please also rate each of the following in the Denton community. Ease of walking Well-planned residential growth Well-planned commercial growth Well-designed neighborhoods Preservation of the historical or cultural character of the community Public places where people want to spend time Variety of housing options Availability of affordable quality housing Overall quality of new development Overall appearance Cleanliness Water resources Air quality Availability of paths and walking trails Fitness opportunities Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care Opportunities to attend cultural/arts/music activities Community support for the arts Availability of affordable quality childcare/preschool K-12 education Adult educational opportunities Sense of civic/community pride 61% 68% 31% 76% 77% 28% 41% 41% 59% 53% 54% 44% 50% 35% 45% 50% 46% 19% 36% 53% 60% 40% 45% 36% 83% 63% 44% 86% 64% 70% 66% 81% 75% 72% 53% 71% 64% 75% 72% 43% 61% 73% 76% 65% 47% 87% 40% 63% 62% 78% 67% 68% 40% 34% 59% 66% 58% 46% 76% 79% 68% 44% 87% 58% 72% 73% 81% 74% 76% 47% 56% 67% 67% 68% 48% 69% 72% 81% 78136 Please also rate each of the following in the Denton community. Adult educational opportunities Sense of civic/community pride Neighborliness of residents Opportunities to participate in social events and activities Opportunities to attend special events and festivals Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds Please indicate whether or not you have done each of the following in the last 12 months. Contacted the City of Denton for help or information Contacted Denton elected officials to express your opinion Attended a local public meeting Watched a local public meeting Volunteered your time to some group/activity Campaigned or advocated for a local issue, cause, or candidate Voted in your most recent local election Used public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Please rate the quality of each of the following services in Denton. Public information services Economic development Traffic enforcement Traffic signal timing Street repair Street cleaning Street lighting Snow removal 66% 66% 74% 68% 67% 59% 63% 81% 89% 83% 77% 83% 64% 67% 73% 83% 80% 81% 66% 64% 75% 81% 85% 79% 64% 51% 57% 23% 70% 26% 30% 30% 14% 23% 63% 55% 50% 30% 20% 37% 16% 20% 13% 52% 54% 52% 31% 63% 45% 46% 55% 48% 27% 30% 43% 22% 21% 19% 52%49% 47% 40% 19% 37% 50% 54% 64% 45% 48% 19% 33% 60% 63% 78% 46% 13% 29% 55% 52% 73% 50% 52% 21% 39% 54% 62% 72% 34% 60% 79137 Please rate the quality of each of the following services in Denton. Street lighting Snow removal Sidewalk maintenance Bus or transit services Land use, planning and zoning Code enforcement Affordable high-speed internet access Garbage collection Drinking water Sewer services Storm water management Power (electric and/or gas) utility Utility billing Police/Sheriff services Crime prevention Animal control Ambulance or emergency medical services Fire services Fire prevention and education Emergency preparedness Preservation of natural areas Denton open space Recycling Yard waste pick-up City parks Recreation programs or classes 73% 75% 68% 48% 49% 69% 75% 86% 83% 76% 60% 68% 69% 74% 60% 74% 72% 78% 48% 44% 37% 35% 36% 41% 47% 85% 83% 85% 51% 50% 72% 72% 92% 96% 75% 61% 75% 73% 80% 65% 81% 74% 92% 47% 55% 60% 40% 45% 45% 83% 85% 86% 56% 62% 69% 80% 93% 91% 66% 69% 78% 67% 75% 68% 81% 74% 86% 40% 34% 41% 27% 89% 81% 85% 58% 64% 66% 73% 90% 86% 67% 69% 72% 77% 84% 61% 88% 85% 89% 51% 57% 68% 44% 37% 50% 90% 96% 93% 74% 87% 64% 84% 57% 89% 94% 73% 85% 66% 87% 86% 80138 Please rate the quality of each of the following services in Denton. City parks Recreation programs or classes Recreation centers or facilities Health services Public library services Overall customer service by Denton employees Please rate the following categories of Denton government performance. The value of services for the taxes paid to Denton The overall direction that Denton is taking The job Denton government does at welcoming resident involvement Overall confidence in Denton government Generally acting in the best interest of the community Being honest Being open and transparent to the public Informing residents about issues facing the community Treating all residents fairly Treating residents with respect Overall, how would you rate the quality of the services provided by each of the following? The City of Denton The Federal Government Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall economic health Overall quality of the transportation system Overall design or layout of residential and commercial areas Overall quality of the utility infrastructure Overall feeling of safety Overall quality of natural environment Overall quality of parks and recreation opportunities Overall health and wellness opportunities 76% 81% 57% 64% 65% 73% 73% 95% 76% 68% 72% 85% 74% 92% 65% 76% 78% 83% 73% 90% 71% 81% 80% 89% 96% 87% 89% 90% 95% 93% 57% 52% 48% 47% 41% 43% 39% 50% 41% 42% 59% 57% 58% 51% 62% 64% 50% 39% 42% 39% 37% 45% 48% 46% 55% 62% 65% 59% 58% 69% 53% 29% 61% 42% 83% 34% 78% 85% 79% 92% 87% 79% 78% 87% 87% 86% 76% 93% 81139 Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall quality of parks and recreation opportunities Overall health and wellness opportunities Overall opportunities for education, culture, and the arts Residents' connection and engagement with their community In general, how many times do you: Access the internet from your home Access the internet from your cell phone Visit social media sites Use or check email Share your opinions online Shop online Please rate your overall health. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: 71% 74% 77% 85% 87% 83% 78% 61% 32% 98% 85% 98% 96% 68%52%55% 15%36%35% 82140 Methods (open participation) As part of its participation in The National Community Survey™ (The NCS™), the City of Denton conducted a survey of 2,800 residents. Survey invitations were mailed to randomly selected households and data were collected from April 19th, 2022 to June 10th, 2022. The results from this main survey effort represent the most robust estimate of your residents’ opinions. After the above data collection period was underway, a link to an online open participation survey was publicized by the City of Denton. The open participation survey was identical to the probability sample survey with two small updates; it included a map at the beginning asking where the respondent lives and also a question about where they heard about the survey. The open participation survey was open to all city residents and became available on May 24th, 2022. The survey remained open for 2 weeks and there were 187 responses. The open participation survey data were not collected through a random sample and it is unknown who in the community was aware of the survey; therefore, a level of confidence in the representativeness of the sample cannot be estimated. However, to reduce bias where possible, these data were statistically weighted to match the demographic characteristics of the 2010 Census and 2019 American Community Survey estimates for adults in the City of Denton. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, housing tenure, and area. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the open participation survey are presented in the following table. * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/iriss/cgi-bin/anesrake/resources/RakingDescription.pdf Unweighted Weighted Target* Age 18-34 35-54 55+ Area District 1 District 2 District 3 District 4 Hispanic origin No, not Spanish, Hispanic, or Latino Yes, I consider myself to be Spanish, Hispa.. Housing tenure Own Rent Housing type Attached Detached Race & Hispanic origin Not white alone White alone, not Hispanic or Latino Sex Female Male Sex/age Female 18-34 Female 35-54 Female 55+ Male 18-34 Male 35-54 Male 55+ 26% 26% 48% 26% 25% 49% 34% 39% 26% 26% 24% 26% 24% 26% 24% 26% 24% 18% 25% 43% 14% 21% 79% 21% 79% 11% 89% 51% 49% 51% 49% 24% 76% 56% 44% 56% 44% 84% 16% 62% 38% 62% 38% 83% 17% 48% 52% 48% 52% 43% 57% 12% 13% 23% 14% 13% 25% 12% 13% 23% 14% 13% 25% 15% 18% 11% 20% 23% 13% 83141 In which area of Denton do you live? (Refer to map above.) Area 1 Area 2 Area 3 Area 4 None of these/I don't live in Denton Please rate each of the following aspects of quality of life in Denton. Denton as a place to live Excellent Good Fair Poor Your neighborhood as a place to live Excellent Good Fair Poor Denton as a place to raise children Excellent Good Fair Poor Denton as a place to work Excellent Good Fair Poor Denton as a place to visit Excellent Good Fair Poor Denton as a place to retire Excellent Good Fair Poor 1% 26% 24% 26% 24% 7% 26% 53% 13% 11% 21% 44% 25% 16% 35% 31% 18% 23% 34% 32% 10% 18% 23% 41% 17% 20% 34% 18% Open participation survey results This dashboard contains a complete set of responses to each question on the open participation survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter to the right. When a table for a question that only permitted a single response does not total to exactly 100%, it is due to the common practice of percentages being rounded to the nearest whole number. 84142 Please rate each of the following aspects of quality of life in Denton. Denton as a place to retire Fair Poor The overall quality of life Excellent Good Fair Poor Sense of community Excellent Good Fair Poor Please rate each of the following characteristics as they relate to Denton as a whole. Overall economic health Excellent Good Fair Poor Overall quality of the transportation system Excellent Good Fair Poor Overall design or layout of residential and commercial areas Excellent Good Fair Poor Overall quality of the utility infrastructure Excellent Good Fair Poor Overall feeling of safety Excellent Good Fair Poor Overall quality of natural environment Excellent Good Fair Poor 28% 8% 35% 50% 7% 14% 35% 34% 18% 14% 48% 34% 3% 53% 23% 22% 1% 32% 37% 28% 3% 16% 27% 44% 13% 24% 31% 34% 11% 33% 31% 13% 85143 Please rate each of the following characteristics as they relate to Denton as a whole. Overall quality of natural environment Fair Poor Overall quality of parks and recreation opportunities Excellent Good Fair Poor Overall health and wellness opportunities Excellent Good Fair Poor Overall opportunities for education, culture, and the arts Excellent Good Fair Poor Residents' connection and engagement with their community Excellent Good Fair Poor Please indicate how likely or unlikely you are to do each of the following. Recommend living in Denton to someone who asks Very likely Somewhat likely Somewhat unlikely Very unlikely Remain in Denton for the next five years Very likely Somewhat likely Somewhat unlikely Very unlikely Please rate how safe or unsafe you feel: In your neighborhood during the day Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe In Denton's downtown/commercial area during the day Very safe Somewhat safe Neither safe nor unsafe 23% 15% 21% 42% 21% 19% 34% 34% 13% 12% 22% 37% 30% 14% 27% 45% 14% 17% 11% 51% 22% 14% 11% 38% 37% 4% 8% 7% 31% 50% 44% 39% 86144 Please rate how safe or unsafe you feel: In Denton's downtown/commercial area during the day Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe From property crime Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe From violent crime Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe From fire, flood, or other natural disaster Very safe Somewhat safe Neither safe nor unsafe Somewhat unsafe Very unsafe Please rate the job you feel the Denton community does at each of the following. Making all residents feel welcome Excellent Good Fair Poor Attracting people from diverse backgrounds Excellent Good Fair Poor Valuing/respecting residents from diverse backgrounds Excellent Good Fair Poor Taking care of vulnerable residents Excellent Good Fair 5% 5% 7% 10% 32% 12% 33% 14% 11% 17% 14% 33% 25% 2% 6% 17% 46% 28% 19% 34% 29% 18% 18% 28% 30% 24% 19% 35% 23% 23% 17% 12% 87145 Please rate the job you feel the Denton community does at each of the following. Taking care of vulnerable residents Good Fair Poor Please rate each of the following in the Denton community. Overall quality of business and service establishments Excellent Good Fair Poor Variety of business and service establishments Excellent Good Fair Poor Vibrancy of downtown/commercial area Excellent Good Fair Poor Employment opportunities Excellent Good Fair Poor Shopping opportunities Excellent Good Fair Poor Cost of living Excellent Good Fair Poor Overall image or reputation Excellent Good Fair Poor Please also rate each of the following in the Denton community. Traffic flow on major streets Excellent Good Fair 39% 32% 7% 25% 49% 19% 12% 23% 48% 17% 12% 20% 40% 28% 25% 40% 29% 5% 23% 30% 34% 14% 41% 31% 26% 3% 20% 25% 44% 12% 22% 3% 88146 Please also rate each of the following in the Denton community. Traffic flow on major streets Good Fair Poor Ease of public parking Excellent Good Fair Poor Ease of travel by car Excellent Good Fair Poor Ease of travel by public transportation Excellent Good Fair Poor Ease of travel by bicycle Excellent Good Fair Poor Ease of walking Excellent Good Fair Poor Well-planned residential growth Excellent Good Fair Poor Well-planned commercial growth Excellent Good Fair Poor Well-designed neighborhoods Excellent Good Fair 38% 37% 31% 37% 22% 11% 19% 37% 34% 10% 63% 26% 10% 1% 53% 30% 11% 6% 38% 40% 20% 3% 48% 33% 15% 3% 45% 38% 16% 0% 23% 7% 89147 Please also rate each of the following in the Denton community. Well-designed neighborhoods Good Fair Poor Preservation of the historical or cultural character of the community Excellent Good Fair Poor Public places where people want to spend time Excellent Good Fair Poor Variety of housing options Excellent Good Fair Poor Availability of affordable quality housing Excellent Good Fair Poor Overall quality of new development Excellent Good Fair Poor Overall appearance Excellent Good Fair Poor Cleanliness Excellent Good Fair Poor Water resources Excellent Good Fair 30% 40% 17% 40% 33% 10% 18% 32% 35% 15% 43% 36% 17% 3% 61% 30% 7% 3% 35% 43% 20% 2% 20% 31% 43% 7% 18% 30% 44% 8% 22% 7% 90148 Please also rate each of the following in the Denton community. Water resources Good Fair Poor Air quality Excellent Good Fair Poor Availability of paths and walking trails Excellent Good Fair Poor Fitness opportunities Excellent Good Fair Poor Recreational opportunities Excellent Good Fair Poor Availability of affordable quality food Excellent Good Fair Poor Availability of affordable quality health care Excellent Good Fair Poor Availability of preventive health services Excellent Good Fair Poor Availability of affordable quality mental health care Excellent Good Fair 38% 33% 30% 28% 32% 9% 21% 40% 29% 10% 18% 38% 31% 14% 12% 48% 29% 11% 24% 27% 36% 13% 31% 27% 32% 11% 25% 28% 36% 11% 27% 2% 91149 Please also rate each of the following in the Denton community. Availability of affordable quality mental health care Good Fair Poor Opportunities to attend cultural/arts/music activities Excellent Good Fair Poor Community support for the arts Excellent Good Fair Poor Availability of affordable quality childcare/preschool Excellent Good Fair Poor K-12 education Excellent Good Fair Poor Adult educational opportunities Excellent Good Fair Poor Sense of civic/community pride Excellent Good Fair Poor Neighborliness of residents Excellent Good Fair Poor Opportunities to participate in social events and activities Excellent Good Fair 47% 24% 12% 28% 28% 32% 8% 31% 30% 31% 40% 28% 30% 2% 26% 29% 31% 14% 4% 30% 41% 24% 17% 28% 33% 21% 20% 32% 34% 14% 30% 27% 92150 Please also rate each of the following in the Denton community. Opportunities to participate in social events and activities Good Fair Poor Opportunities to attend special events and festivals Excellent Good Fair Poor Opportunities to volunteer Excellent Good Fair Poor Opportunities to participate in community matters Excellent Good Fair Poor Openness and acceptance of the community toward people of diverse backgrounds Excellent Good Fair Poor Please indicate whether or not you have done each of the following in the last 12 months. Contacted the City of Denton for help or information No Yes Contacted Denton elected officials to express your opinion No Yes Attended a local public meeting No Yes Watched a local public meeting No Yes Volunteered your time to some group/activity No Yes Campaigned or advocated for a local issue, cause, or candidate No Yes Voted in your most recent local election No Yes No 10% 33% 11% 25% 34% 29% 8% 23% 42% 27% 12% 29% 38% 20% 18% 29% 29% 24% 71% 29% 25% 75% 25% 75% 51% 49% 59% 41% 33% 67% 77% 23% 93151 Please indicate whether or not you have done each of the following in the last 12 months. Voted in your most recent local election Yes Used public transportation instead of driving No Yes Carpooled with other adults or children instead of driving alone No Yes Walked or biked instead of driving No Yes Please rate the quality of each of the following services in Denton. Public information services Excellent Good Fair Poor Economic development Excellent Good Fair Poor Traffic enforcement Excellent Good Fair Poor Traffic signal timing Excellent Good Fair Poor Street repair Excellent Good Fair Poor Street cleaning Excellent Good Fair Poor Street lighting Excellent Good Fair 28% 72% 62% 38% 55% 45% 10% 33% 47% 10% 25% 44% 27% 5% 28% 37% 31% 4% 27% 34% 35% 3% 64% 27% 7% 2% 25% 29% 37% 9% 42% 4% 94152 Please rate the quality of each of the following services in Denton. Street lighting Good Fair Poor Snow removal Excellent Good Fair Poor Sidewalk maintenance Excellent Good Fair Poor Bus or transit services Excellent Good Fair Poor Land use, planning and zoning Excellent Good Fair Poor Code enforcement Excellent Good Fair Poor Affordable high-speed internet access Excellent Good Fair Poor Garbage collection Excellent Good Fair Poor Drinking water Excellent Good Fair 18% 36% 16% 55% 26% 4% 35% 40% 20% 4% 50% 25% 21% 4% 47% 37% 13% 3% 32% 27% 31% 10% 20% 27% 42% 11% 3% 14% 49% 33% 51% 23% 95153 Please rate the quality of each of the following services in Denton. Drinking water Good Fair Poor Sewer services Excellent Good Fair Poor Storm water management Excellent Good Fair Poor Power (electric and/or gas) utility Excellent Good Fair Poor Utility billing Excellent Good Fair Poor Police/Sheriff services Excellent Good Fair Poor Crime prevention Excellent Good Fair Poor Animal control Excellent Good Fair Poor Ambulance or emergency medical services Excellent Good Fair 8% 18% 3% 12% 58% 26% 6% 27% 45% 22% 7% 21% 43% 29% 11% 23% 46% 21% 16% 31% 35% 18% 29% 27% 33% 10% 21% 15% 35% 29% 50% 31% 96154 Please rate the quality of each of the following services in Denton. Ambulance or emergency medical services Good Fair Poor Fire services Excellent Good Fair Fire prevention and education Excellent Good Fair Poor Emergency preparedness Excellent Good Fair Poor Preservation of natural areas Excellent Good Fair Poor Denton open space Excellent Good Fair Poor Recycling Excellent Good Fair Poor Yard waste pick-up Excellent Good Fair Poor City parks Excellent Good Fair Poor 5% 14% 9% 53% 38% 17% 27% 26% 30% 14% 28% 41% 16% 35% 29% 27% 9% 28% 41% 22% 9% 18% 32% 29% 21% 5% 18% 37% 39% 20% 51% 20% 97155 Please rate the quality of each of the following services in Denton. City parks Fair Poor Recreation programs or classes Excellent Good Fair Poor Recreation centers or facilities Excellent Good Fair Poor Health services Excellent Good Fair Poor Public library services Excellent Good Fair Poor Overall customer service by Denton employees Excellent Good Fair Poor Please rate the following categories of Denton government performance. The value of services for the taxes paid to Denton Excellent Good Fair Poor The overall direction that Denton is taking Excellent Good Fair Poor The job Denton government does at welcoming resident involvement Excellent Good Fair Poor 10% 6% 32% 45% 17% 11% 33% 44% 12% 21% 27% 44% 9% 2% 12% 41% 45% 10% 20% 47% 23% 28% 35% 32% 4% 40% 39% 13% 7% 33% 29% 12% 98156 Please rate the following categories of Denton government performance. The job Denton government does at welcoming resident involvement Fair Poor Overall confidence in Denton government Excellent Good Fair Poor Generally acting in the best interest of the community Excellent Good Fair Poor Being honest Excellent Good Fair Poor Being open and transparent to the public Excellent Good Fair Poor Informing residents about issues facing the community Excellent Good Fair Poor Treating all residents fairly Excellent Good Fair Poor Treating residents with respect Excellent Good Fair Poor Overall, how would you rate the quality of the services provided by each of the following? The City of Denton Excellent Good Fair Poor 26% 41% 33% 19% 7% 36% 37% 17% 9% 36% 25% 32% 7% 38% 25% 30% 6% 34% 28% 22% 16% 39% 24% 27% 9% 23% 26% 41% 10% 39% 36% 14% 99157 Overall, how would you rate the quality of the services provided by each of the following? The City of Denton Fair Poor The Federal Government Excellent Good Fair Poor Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall economic health Essential Very important Somewhat important Overall quality of the transportation system Essential Very important Somewhat important Not at all important Overall design or layout of residential and commercial areas Essential Very important Somewhat important Not at all important Overall quality of the utility infrastructure Essential Very important Somewhat important Overall feeling of safety Essential Very important Somewhat important Not at all important Overall quality of natural environment Essential Very important Somewhat important Not at all important Overall quality of parks and recreation opportunities Essential Very important Somewhat important Not at all important Overall health and wellness opportunities Essential Very important 12% 35% 36% 28% 1% 21% 41% 38% 2% 8% 40% 50% 1% 21% 30% 48% 2% 52% 45% 0% 17% 29% 54% 0% 24% 34% 41% 5% 30% 42% 24% 31% 100158 Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Overall health and wellness opportunities Essential Very important Somewhat important Not at all important Overall opportunities for education, culture, and the arts Essential Very important Somewhat important Not at all important Residents' connection and engagement with their community Essential Very important Somewhat important Not at all important Please rate the following aspects of City of Denton communications: The availability of information about City programs and services Excellent Good Fair Poor Don't Know City efforts to keep citizens informed about local issues Excellent Good Fair Poor Don't Know The quality of the City's website (www.cityofdenton.com) Excellent Good Fair Poor Don't Know The usefulness of information in mailed City newsletters (Resident Update, Citizen Connection, Construction Guide) Excellent Good Fair Poor Don't Know City efforts to engage citizens on social media Excellent Good 4% 34% 30% 6% 25% 44% 25% 6% 36% 40% 18% 4% 12% 31% 44% 8% 2% 19% 41% 31% 8% 9% 14% 27% 39% 11% 16% 13% 11% 44% 16% 5% 101159 Please rate the following aspects of City of Denton communications: City efforts to engage citizens on social media Excellent Good Fair Poor Don't Know Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: City website (www.cityofdenton.com)Major source Minor source Not a source City mailed newsletters (Resident Update, Citizen Connection, Construction Guide) Major source Minor source Not a source City cable television channel (Charter 194, Grande 12, Frontier 38) Major source Minor source Not a source Social Media Channels (Facebook, Twitter, Instagram, Nextdoor, Youtube) Major source Minor source Not a source City email news updates and alerts Major source Minor source Not a source Local news media sources, such as the Denton Record-Chronicle Major source Minor source Not a source Your homeowner/neighborhood association Major source Minor source Not a source City staff or public buildings (brochures, posters, signage) Major source Minor source Not a source City Council Major source Minor source Not a source Word of mouth/friends Major source Minor source 29% 14% 22% 30% 6% 29% 65% 24% 36% 40% 75% 17% 7% 10% 45% 45% 34% 36% 30% 26% 30% 44% 74% 16% 10% 45% 45% 10% 39% 38% 23% 43% 102160 Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Word of mouth/friends Major source Minor source Not a source Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: The ease of locating contact information Excellent Good Fair Poor The availability of City staff (hours of operation)Excellent Good Fair Poor The length of time you waited (waiting on hold, waiting in line, etc.) to submit a request Excellent Good Fair Poor The courtesy and helpfulness of City staff Excellent Good Fair Poor The competence and knowledge of City staff Excellent Good Fair Poor The timely resolution of your request Excellent Good Fair Poor In general, how many times do you:Access the internet from your home Several times a day Once a day A few times a week Every few weeks Less often or never Access the internet from your cell phone Several times a day Once a day 12% 46% 6% 31% 48% 14% 5% 27% 46% 22% 18% 18% 39% 24% 6% 17% 44% 33% 3% 29% 40% 27% 8% 19% 43% 30% 1% 3% 7% 6% 83% 89% 103161 In general, how many times do you:Access the internet from your cell phone Several times a day Once a day A few times a week Every few weeks Less often or never Visit social media sites Several times a day Once a day A few times a week Every few weeks Less often or never Use or check email Several times a day Once a day A few times a week Every few weeks Share your opinions online Several times a day Once a day A few times a week Every few weeks Less often or never Shop online Several times a day Once a day A few times a week Every few weeks Less often or never Please rate your overall health.Excellent Very good Good Fair Poor What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Very positive Somewhat positive Neutral Somewhat negative Very negative 5% 0% 1% 4% 11% 3% 4% 10% 72% 0% 4% 16% 80% 43% 13% 16% 1% 27% 6% 45% 34% 4% 12% 1% 4% 30% 51% 14% 45% 29% 5% 3% 104162 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Somewhat negative Very negative How many years have you lived in Denton?Less than 2 years 2-5 years 6-10 years 11-20 years More than 20 years Which best describes the building you live in?One family house detached from any other houses Building with two or more homes (duplex, townhome, apa.. Mobile home Other Do you rent or own your home?Rent Own About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance, and homeowners' association (HOA) fees)? About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)? Less than $500 $500 to $999 $1,000 to $1,499 $1,500 to $1,999 $2,000 to $2,499 $2,500 to $2,999 $3,000 to $3,499 $3,500 or more Do any children 17 or under live in your household?No Yes Are you or any other members of your household aged 65 or older? No Yes How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.) Less than $25,000 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 or more Are you Spanish, Hispanic, or Latino?Are you Spanish, Hispanic or Latino?No, not Spanish, Hispanic, or Latino Yes, I consider myself to be Spanish, Hispanic, or Latino American Indian or Alaskan Native 18% 25% 15% 13% 33% 13% 1% 0% 44% 55% 49% 51% 2% 2% 7% 12% 17% 36% 18% 4% 26% 74% 17% 83% 19% 20% 16% 8% 15% 22% 21% 79% 105163 Are you Spanish, Hispanic, or Latino?Are you Spanish, Hispanic or Latino? Yes, I consider myself to be Spanish, Hispanic, or Latino What is your race? (Mark one or more races to indicate what race you consider yourself to be.) American Indian or Alaskan Native Asian, Asian Indian, or Pacific Islander Black or African American White Other In which category is your age?18-24 years 25-34 years 35-44 years 45-54 years 55-64 years 65-74 years 75 years or older What is your gender?Female Male Identify in another way How did you hear about this survey? (Select all that apply.) The city's website The city's social media (Facebook, Twitter, Instagram,.. Received an email from the city In a city newsletter or utility bill Received a postcard or letter from the city Nextdoor In my Facebook feed Saw it on the city's cable channel Saw it in a newspaper article or ad (hard copy or online) Saw a flyer or poster about it Heard about it from a family member, friend or neighbor Heard about it from a business or social organization in my co.. Polco's weekly email Other 9% 90% 3% 6% 6% 2% 11% 12% 11% 14% 29% 20% 2% 47% 51% 13% 0% 4% 9% 1% 4% 0% 9% 9% 1% 0% 10% 49% 11% 106164 Please complete this survey if you are the adult (age 18 or older) in the household who most recently had a birthday (the year of birth does not matter). Your responses are confidential and no identifying information will be shared. 1. Please rate each of the following aspects of quality of life in Denton. Excellent Good Fair Poor Don’t know Denton as a place to live ....................................................................................................... 1 2 3 4 5 Your neighborhood as a place to live .............................................................................. 1 2 3 4 5 Denton as a place to raise children .................................................................................. 1 2 3 4 5 Denton as a place to work .................................................................................................... 1 2 3 4 5 Denton as a place to visit ...................................................................................................... 1 2 3 4 5 Denton as a place to retire ................................................................................................... 1 2 3 4 5 The overall quality of life in Denton ................................................................................ 1 2 3 4 5 Sense of community ................................................................................................................ 1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Denton as a whole. Excellent Good Fair Poor Don’t know Overall economic health of Denton .................................................................................. 1 2 3 4 5 Overall quality of the transportation system (auto, bicycle, foot, bus) in Denton ................................................................................................................................. 1 2 3 4 5 Overall design or layout of Denton’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) ................................................. 1 2 3 4 5 Overall quality of the utility infrastructure in Denton (water, sewer, storm water, electric/gas, broadband) ........................................ 1 2 3 4 5 Overall feeling of safety in Denton ................................................................................... 1 2 3 4 5 Overall quality of natural environment in Denton .................................................... 1 2 3 4 5 Overall quality of parks and recreation opportunities ............................................ 1 2 3 4 5 Overall health and wellness opportunities in Denton ............................................. 1 2 3 4 5 Overall opportunities for education, culture, and the arts..................................... 1 2 3 4 5 Residents’ connection and engagement with their community .......................... 1 2 3 4 5 3. Please indicate how likely or unlikely you are to do each of the following. Very Somewhat Somewhat Very Don’t likely likely unlikely unlikely know Recommend living in Denton to someone who asks ..........................1 2 3 4 5 Remain in Denton for the next five years ................................................1 2 3 4 5 4. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don’t safe safe nor unsafe unsafe unsafe know In your neighborhood during the day ...................................... 1 2 3 4 5 6 In Denton’s downtown/commercial area during the day ............................................................................... 1 2 3 4 5 6 From property crime ....................................................................... 1 2 3 4 5 6 From violent crime ........................................................................... 1 2 3 4 5 6 From fire, flood, or other natural disaster ............................. 1 2 3 4 5 6 5. Please rate the job you feel the Denton community does at each of the following. Excellent Good Fair Poor Don’t know Making all residents feel welcome ................................................................................... 1 2 3 4 5 Attracting people from diverse backgrounds .............................................................. 1 2 3 4 5 Valuing/respecting residents from diverse backgrounds ...................................... 1 2 3 4 5 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) ........... 1 2 3 4 5 6. Please rate each of the following in the Denton community. Excellent Good Fair Poor Don’t know Overall quality of business and service establishments in Denton .................... 1 2 3 4 5 Variety of business and service establishments in Denton ................................... 1 2 3 4 5 Vibrancy of downtown/commercial area ..................................................................... 1 2 3 4 5 Employment opportunities ................................................................................................. 1 2 3 4 5 Shopping opportunities ........................................................................................................ 1 2 3 4 5 Cost of living in Denton ......................................................................................................... 1 2 3 4 5 Overall image or reputation of Denton ........................................................................... 1 2 3 4 5 107165 7. Please also rate each of the following in the Denton community. Excellent Good Fair Poor Don’t know Traffic flow on major streets ............................................................................................... 1 2 3 4 5 Ease of public parking ............................................................................................................ 1 2 3 4 5 Ease of travel by car in Denton .......................................................................................... 1 2 3 4 5 Ease of travel by public transportation in Denton .................................................... 1 2 3 4 5 Ease of travel by bicycle in Denton .................................................................................. 1 2 3 4 5 Ease of walking in Denton .................................................................................................... 1 2 3 4 5 Well-planned residential growth ...................................................................................... 1 2 3 4 5 Well-planned commercial growth .................................................................................... 1 2 3 4 5 Well-designed neighborhoods ........................................................................................... 1 2 3 4 5 Preservation of the historical or cultural character of the community ............ 1 2 3 4 5 Public places where people want to spend time ........................................................ 1 2 3 4 5 Variety of housing options ................................................................................................... 1 2 3 4 5 Availability of affordable quality housing ..................................................................... 1 2 3 4 5 Overall quality of new development in Denton .......................................................... 1 2 3 4 5 Overall appearance of Denton ............................................................................................ 1 2 3 4 5 Cleanliness of Denton ............................................................................................................. 1 2 3 4 5 Water resources (beaches, lakes, ponds, riverways, etc.) ..................................... 1 2 3 4 5 Air quality .................................................................................................................................... 1 2 3 4 5 Availability of paths and walking trails .......................................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) ... 1 2 3 4 5 Recreational opportunities .................................................................................................. 1 2 3 4 5 Availability of affordable quality food ............................................................................ 1 2 3 4 5 Availability of affordable quality health care ............................................................... 1 2 3 4 5 Availability of preventive health services ..................................................................... 1 2 3 4 5 Availability of affordable quality mental health care ............................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities .......................................... 1 2 3 4 5 Community support for the arts ........................................................................................ 1 2 3 4 5 Availability of affordable quality childcare/preschool ............................................ 1 2 3 4 5 K-12 education .......................................................................................................................... 1 2 3 4 5 Adult educational opportunities ....................................................................................... 1 2 3 4 5 Sense of civic/community pride ........................................................................................ 1 2 3 4 5 Neighborliness of residents in Denton ........................................................................... 1 2 3 4 5 Opportunities to participate in social events and activities .................................. 1 2 3 4 5 Opportunities to attend special events and festivals ............................................... 1 2 3 4 5 Opportunities to volunteer .................................................................................................. 1 2 3 4 5 Opportunities to participate in community matters ................................................ 1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds ..................................................................................................... 1 2 3 4 5 8. Please indicate whether or not you have done each of the following in the last 12 months. No Yes Contacted the City of Denton (in-person, phone, email, or web) for help or information ................................ 1 2 Contacted Denton elected officials (in-person, phone, email, or web) to express your opinion .................... 1 2 Attended a local public meeting (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.) ............................................ 1 2 Watched (online or on television) a local public meeting ............................................................................................... 1 2 Volunteered your time to some group/activity in Denton ............................................................................................. 1 2 Campaigned or advocated for a local issue, cause, or candidate .................................................................................. 1 2 Voted in your most recent local election ................................................................................................................................ 1 2 Used bus, rail, subway, or other public transportation instead of driving ............................................................... 1 2 Carpooled with other adults or children instead of driving alone .............................................................................. 1 2 Walked or biked instead of driving ........................................................................................................................................... 1 2 108166 9. Please rate the quality of each of the following services in Denton. Excellent Good Fair Poor Don’t know Public information services ............................................................................................. 1 2 3 4 5 Economic development ..................................................................................................... 1 2 3 4 5 Traffic enforcement ............................................................................................................ 1 2 3 4 5 Traffic signal timing ............................................................................................................ 1 2 3 4 5 Street repair ........................................................................................................................... 1 2 3 4 5 Street cleaning ....................................................................................................................... 1 2 3 4 5 Street lighting ........................................................................................................................ 1 2 3 4 5 Snow removal ........................................................................................................................ 1 2 3 4 5 Sidewalk maintenance ....................................................................................................... 1 2 3 4 5 Bus or transit services ....................................................................................................... 1 2 3 4 5 Land use, planning, and zoning ...................................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Affordable high-speed internet access ....................................................................... 1 2 3 4 5 Garbage collection ............................................................................................................... 1 2 3 4 5 Drinking water ...................................................................................................................... 1 2 3 4 5 Sewer services ....................................................................................................................... 1 2 3 4 5 Storm water management (storm drainage, dams, levees, etc.) .................... 1 2 3 4 5 Power (electric and/or gas) utility ............................................................................... 1 2 3 4 5 Utility billing .......................................................................................................................... 1 2 3 4 5 Police/Sheriff services ....................................................................................................... 1 2 3 4 5 Crime prevention ................................................................................................................. 1 2 3 4 5 Animal control ....................................................................................................................... 1 2 3 4 5 Ambulance or emergency medical services ............................................................. 1 2 3 4 5 Fire services ........................................................................................................................... 1 2 3 4 5 Fire prevention and education ....................................................................................... 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ..................................... 1 2 3 4 5 Preservation of natural areas (open space, farmlands, and greenbelts) ..... 1 2 3 4 5 Denton open space .............................................................................................................. 1 2 3 4 5 Recycling .................................................................................................................................. 1 2 3 4 5 Yard waste pick-up.............................................................................................................. 1 2 3 4 5 City parks................................................................................................................................. 1 2 3 4 5 Recreation programs or classes .................................................................................... 1 2 3 4 5 Recreation centers or facilities ...................................................................................... 1 2 3 4 5 Health services ...................................................................................................................... 1 2 3 4 5 Public library services ....................................................................................................... 1 2 3 4 5 Overall customer service by Denton employees (police, receptionists, planners, etc.) ..................................................................... 1 2 3 4 5 10. Please rate the following categories of Denton government performance. Excellent Good Fair Poor Don’t know The value of services for the taxes paid to Denton ................................................ 1 2 3 4 5 The overall direction that Denton is taking .............................................................. 1 2 3 4 5 The job Denton government does at welcoming resident involvement ....................................................................................................................... 1 2 3 4 5 Overall confidence in Denton government ............................................................... 1 2 3 4 5 Generally acting in the best interest of the community ...................................... 1 2 3 4 5 Being honest ........................................................................................................................... 1 2 3 4 5 Being open and transparent to the public ................................................................. 1 2 3 4 5 Informing residents about issues facing the community ................................... 1 2 3 4 5 Treating all residents fairly ............................................................................................. 1 2 3 4 5 Treating residents with respect .................................................................................... 1 2 3 4 5 109167 11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know The City of Denton ............................................................................................................... 1 2 3 4 5 The Federal Government .................................................................................................. 1 2 3 4 5 12. Please rate how important, if at all, you think it is for the Denton community to focus on each of the following in the coming two years. Very Somewhat Not at all Essential important important important Overall economic health of Denton .....................................................................................1 2 3 4 Overall quality of the transportation system (auto, bicycle, foot, bus) in Denton ....................................................................................................................................1 2 3 4 Overall design or layout of Denton’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) .....................................................1 2 3 4 Overall quality of the utility infrastructure in Denton (water, sewer, storm water, electric/gas, broadband) ..........................................1 2 3 4 Overall feeling of safety in Denton ......................................................................................1 2 3 4 Overall quality of natural environment in Denton .......................................................1 2 3 4 Overall quality of parks and recreation opportunities ...............................................1 2 3 4 Overall health and wellness opportunities in Denton ................................................1 2 3 4 Overall opportunities for education, culture, and the arts........................................1 2 3 4 Residents’ connection and engagement with their community .............................1 2 3 4 13. Please rate the following aspects of City of Denton communications: Excellent Good Fair Poor Don’t know The availability of information about City programs and services .......... 1 2 3 4 5 City efforts to keep citizens informed about local issues ............................. 1 2 3 4 5 The quality of the City’s website (www.cityofdenton.com) ........................ 1 2 3 4 5 The usefulness of information in mailed City newsletters (Resident Update, Citizen Connection, Construction Guide) .................. 1 2 3 4 5 City efforts to engage citizens on social media ................................................. 1 2 3 4 5 14. Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Major Minor Not a source source source City website (www.cityofdenton.com) ........................................................................................................... 1 2 3 City mailed newsletters (Resident Update, Citizen Connection, Construction Guide) .............. 1 2 3 City cable television channel (Charter 194, Grande 12, Frontier 38)................................................ 1 2 3 Social Media Channels (Facebook, Twitter, Instagram, Nextdoor, Youtube) ................................. 1 2 3 City email news updates and alerts ................................................................................................................. 1 2 3 Local news media sources, such as the Denton Record-Chronicle ..................................................... 1 2 3 Your homeowner/neighborhood association ............................................................................................. 1 2 3 City staff or public buildings (brochures, posters, signage) .................................................................. 1 2 3 City Council ................................................................................................................................................................. 1 2 3 Word of mouth/friends ......................................................................................................................................... 1 2 3 15. Thinking about your most recent experience with the City of Denton, please rate your impression of the following categories of customer service performance: Excellent Good Fair Poor Don’t know The ease of locating contact information ............................................................ 1 2 3 4 5 The availability of City staff (hours of operation) ............................................ 1 2 3 4 5 The length of time you waited (waiting on hold, waiting in line, etc.) to submit a request ................................................................................................... 1 2 3 4 5 The courtesy and helpfulness of City staff .......................................................... 1 2 3 4 5 The competence and knowledge of City staff .................................................... 1 2 3 4 5 The timely resolution of your request .................................................................. 1 2 3 4 5 110168 Our last questions are about you and your household. Again, all of your responses to this survey are confidential and no identifying information will be shared. D1. In general, how many times do you: Several Once A few times Every Less often Don’t times a day a day a week few weeks or never know Access the internet from your home using a computer, laptop, or tablet computer ......................1 2 3 4 5 6 Access the internet from your cell phone .......................1 2 3 4 5 6 Visit social media sites such as Facebook, Twitter, Nextdoor, etc. .......................................................1 2 3 4 5 6 Use or check email ....................................................................1 2 3 4 5 6 Share your opinions online ...................................................1 2 3 4 5 6 Shop online ..................................................................................1 2 3 4 5 6 D2. Please rate your overall health.  Excellent  Very good  Good  Fair  Poor D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:  Very positive  Somewhat positive  Neutral  Somewhat negative  Very negative D4. How many years have you lived in Denton?  Less than 2 years  2-5 years  6-10 years  11-20 years  More than 20 years D5. Which best describes the building you live in?  One family house detached from any other houses  Building with two or more homes (duplex, townhome, apartment, or condominium)  Mobile home  Other D6. Do you rent or own your home?  Rent  Own D7. About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance, and homeowners’ association (HOA) fees)?  Less than $500  $2,000 to $2,499  $500 to $999  $2,500 to $2,999  $1,000 to $1,499  $3,000 to $3,499  $1,500 to $1,999  $3,500 or more D8. Do any children 17 or under live in your household?  No  Yes D9. Are you or any other members of your household aged 65 or older?  No  Yes D10. How much do you anticipate your household’s total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)  Less than $25,000  $75,000 to $99,999  $25,000 to $49,999  $100,000 to $149,999  $50,000 to $74,999  $150,000 or more D11. Are you Spanish, Hispanic or Latino?  No, not Spanish, Hispanic, or Latino  Yes, I consider myself to be Spanish, Hispanic, or Latino D12. What is your race? (Mark one or more races to indicate what race you consider yourself to be.)  American Indian or Alaskan Native  Asian, Asian Indian, or Pacific Islander  Black or African American  White  Other D13. In which category is your age?  18-24 years  55-64 years  25-34 years  65-74 years  35-44 years  75 years or older  45-54 years D14. What is your gender?  Female  Male  Identify in another way Thank you! Please return the completed survey in the postage-paid envelope to: National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 111169 Date: 7/08/2022 Report No. 2022-043 INFORMAL STAFF REPORT TO MAYOR AND CITY COUNCIL SUBJECT: FY 2021-22 Denton Energy Center (DEC) YTD March 2022 Dashboard BACKGROUND: The FY 2021-22 DEC January 2022 Dashboard, FY 2021-22 DEC February 2022 Dashboard, and FY 2021-22 DEC March 2022 Dashboard are attached. The data below reflects the FY 2021-22 DEC YTD March 2022 Dashboard. The dashboard is intended to give a snapshot of relevant DEC metrics. The dashboards highlight the following:  The Emission Charts (based on calendar year) display the March engine runtime hours, starts, stops, monthly and annual emissions totals and limits.  DEC MWh Generation and Gross Revenue for FY 2021-22 through March 2022. o The DEC ran 20,124 MWh more through March of FY 2021-22 compared to FY 2020-21. However, due to Winter Storm Uri in February 2021, revenues through March 2022 are approximately $109.4 million less and fuel costs are $18.5 million less than for the same time period last fiscal year.  A DEC financial summary showing March FY 2020-21 Actuals, FY 2021-22 Budget and Actuals as of March 2022.  The Plant Monthly Run Hour Comparison Graph illustrates the monthly plant run times.  The Key Trends section explains variances in revenues and expenses. o As a result of higher gas prices, the FY 2021-22 year-end estimate has been updated to reflect a $36.1 million increase in revenue and a $25.5 million increase in fuel costs. o The year-end estimate has also been updated to include a $664,000 increase in insurance. o These updates result in an $8.7 million increase in DEC net income when compared to budget. o The DEC Gross Margin through March was $8.2 million which is $6.5 million higher than budgeted for October through March. (The Gross Margin = DEC Revenue – Fuel cost –Variable Operating & Maintenance cost.) Gross Margin represents the component of revenue available to pay fixed cost including debt. ATTACHMENT(S): Denton Energy Center (DEC) Dashboard – January 2022 Denton Energy Center (DEC) Dashboard – February 2022 Denton Energy Center (DEC) Dashboard – March 2022 STAFF CONTACTS: Cassey Ogden Chief Financial Officer (940) 349-7195 cassandra.ogden@cityofdenton.com 170 Date: 7/08/2022 Report No. 2022-043 Nick Vincent Assistant Director of Finance (940) 349-8063 nicholas.vincent@cityofdenton.com 171 City of Denton, Texas FY 2021-22 Denton Energy Center YTD JANUARY 2022 DashboardKey TrendsFor the first four months of FY 2021‐22, the DEC produced 27,271 MWh more than the same time period of FY 2020‐21. This resulted in approximately $3.6 million more in revenues which was offset by $3.4 million in higher fuel costs as compared to the prior fiscal year. The DEC Gross Margin as of January 31 was $4.2 million which is $3.0 million higher than budgeted. (Gross Margin = DEC Revenue – Fuel Cost – Variable Operating & Maintenance Cost).At this point in the fiscal year, the FY 2021‐22 year‐end projections are equal to the FY 2021‐22 budget.MonthRevenue MWh $/MWhOct‐21$3,283,39236,361 $90.30Nov‐21 $2,900,79026,776 $108.34Dec‐21 $1,073,88311,028 $97.37Jan‐22 $1,183,26814,651 $80.77Total FY 2021‐22 $8,441,33288,816 $95.04Generation & Gross RevenuesFY 2020‐21 FY 2021‐22 FY 2021‐22 FY 2021‐22ACTUALSBUDGET YTD ESTIMATEDEC REVENUE4.80$ 21.29$ 8.44$ 21.29$ EXPENDITURE SUMMARYEnergy Expense ‐ Fuel0.85$ 12.75$ 4.22$ 12.75$ Personnel Services0.60 1.80 0.61 1.80 Materials & Supplies0.02 1.70 0.19 1.70 Maintenance & Repair0.02 0.56 0.10 0.56 Insurance0.01 1.81 0.96 1.81 Operations 0.10 0.33 0.10 0.33 Debt Service ‐ Principal2.58 8.26 2.71 8.26 Debt Service ‐ Interest3.19 9.04 3.06 9.04 Interfund Transfers0.08 0.26 0.10 0.26 Transfer to Capital Projects‐ ‐ ‐ ‐ DEC EXPENDITURES7.45$ 36.51$ 12.05$ 36.51$ DEC NET INCOME(2.65)$ (15.22)$ (3.61)$ (15.22)$ Note: All dollar figures presented in millions.DescriptionEngine Runtime (hours)*Hot StartsWarm StartsCold Starts StopsDescriptionNitrogen Oxides (NOx)Carbon Monoxide (CO)Volatile Organic Compound (VOC)Particulate Matter<10 microns (PM10)Particulate Matter<2.5 microns (PM2.5)Sulphur Dioxide (SO2)Ammonia (NH3)Carbon Dioxide Equivalents (CO2e)DEC Monthly Emissions Total (tons) 1.97 2.03 1.48 1.17 1.17 0.02 0.25 7,790.00 DEC Annual Permit Limit Operations (tons)** 29.78 93.52 48.16 69.72 69.72 1.45 60.90 Monthly Plant Emissions per DEC Permit Limit6.61% 2.17% 3.07% 1.68% 1.68% 1.43% 0.04%Annual to Date Plant Emissions per DEC Permit Limit 6.60% 2.20% 3.10% 1.70% 1.70% 1.40% 0.40%* Over the past 12 months, the DEC engines ran 21% of the time. During the month of January, the DEC engines ran 19% of the time.**Operations Annual Limit accounts for Balance of Plant standard emissionsEmissionsJanuary 2022Engines (1‐12)1,675 224 33 199 456 172 City of Denton, Texas FY 2021-22 Denton Energy Center YTD FEBRUARY 2022 DashboardKey TrendsFor the first five months of FY 2021‐22, the DEC produced 10,416 MWh more than the same time period of FY 2020‐21. However, due to Winter Storm Uri in February 2021, revenues through February 2022 are approximately $110.5 million less and fuel costs are $19.1 million less than for the same time period last fiscal year. As a result of higher gas prices, the FY 2021‐22 year‐end estimate has been updated to reflect a $36.1 million increase in revenue and a $25.5 million increase in fuel costs. The year‐end estimate has also been updated to include a $664,000 increase in insurance. These updates result in an $8.7 million increase in DEC net income when compared to budget.The DEC Gross Margin as of February 28 was $7.2 million which is $5.6 million higher than budgeted. (Gross Margin = DEC Revenue – Fuel Cost – Variable Operating & Maintenance Cost).MonthRevenue MWh $/MWhOct‐21$3,283,39236,361 $90.30Nov‐21$2,900,79026,776 $108.34Dec‐21$1,073,88311,028 $97.37Jan‐22$1,183,26814,651 $80.77Feb‐22$3,902,69515,172 $257.23Total FY 2021‐22 $12,344,027103,987 $118.71Generation & Gross RevenuesDescriptionEngine Runtime (hours)*Hot StartsWarm StartsCold Starts StopsDescriptionNitrogen Oxides (NOx)Carbon Monoxide (CO)Volatile Organic Compound (VOC)Particulate Matter<10 microns (PM10)Particulate Matter<2.5 microns (PM2.5)Sulphur Dioxide (SO2)Ammonia (NH3)Carbon Dioxide Equivalents (CO2e)DEC Monthly Emissions Total (tons) 1.32 1.40 1.16 1.01 1.01 0.02 0.23 7,847.00 DEC Annual Permit Limit Operations (tons)** 29.78 93.52 48.16 69.72 69.72 1.45 60.90 Monthly Plant Emissions per DEC Permit Limit4.44% 1.50% 2.41% 1.45% 1.45% 1.18% 0.39%Annual to Date Plant Emissions per DEC Permit Limit 11.00% 3.70% 5.50% 3.10% 3.10% 2.60% 0.80%* Over the past 12 months, the DEC engines ran 20% of the time. During the month of February, the DEC engines ran 19% of the time.**Operations Annual Limit accounts for Balance of Plant standard emissionsEmissionsFebruary 2022Engines (1‐12)1,538 206 32 109 347 FY 2020‐21 FY 2021‐22 FY 2021‐22 FY 2021‐22ACTUALSBUDGET YTD ESTIMATEDEC REVENUE 122.88$ 21.29$ 12.34$ 57.35$ EXPENDITURE SUMMARYEnergy Expense ‐ Fuel24.10$ 12.75$ 5.02$ 38.22$ Personnel Services0.74 1.80 0.76 1.80 Materials & Supplies0.03 1.70 0.21 2.89 Maintenance & Repair0.03 0.56 0.12 0.56 Insurance0.01 1.81 1.08 2.48 Operations 0.43 0.33 0.13 0.33 Debt Service ‐ Principal3.24 8.26 3.40 8.26 Debt Service ‐ Interest3.96 9.04 3.80 9.04 Interfund Transfers0.10 0.26 0.12 0.27 Transfer to Capital Projects‐ ‐ ‐ ‐ DEC EXPENDITURES32.64$ 36.51$ 14.64$ 63.85$ DEC NET INCOME90.24$ (15.22)$ (2.30)$ (6.50)$ Note: All dollar figures presented in millions.173 City of Denton, Texas FY 2021-22 Denton Energy Center YTD MARCH 2022 Dashboard Key Trends For the first six months of FY 2021-22, the DEC produced 20,124 MWh more than the same time period of FY 2020-21. However, due to Winter Storm Uri in February 2021, revenues through March 2022 are approximately $109.4 million less and fuel costs are $18.5 million less than for the same time period last fiscal year. As a result of higher gas prices, the FY 2021-22 year-end estimate has been updated to reflect a $36.1 million increase in revenue and a $25.5 million increase in fuel costs. The year-end estimate has also been updated to include a $664,000 increase in insurance. These updates result in an $8.7 million increase in DEC net income when compared to budget. The DEC Gross Margin as of March 31 was $8.2 million which is $6.5 million higher than budgeted for October through March. (Gross Margin = DEC Revenue –Fuel Cost –Variable Operating & Maintenance Cost). Month Revenue MWh $/MWh Oct-21 $3,283,392 36,361 $90.30 Nov-21 $2,900,790 26,776 $108.34 Dec-21 $1,073,883 11,028 $97.37 Jan-22 $1,183,268 14,651 $80.77 Feb-22 $3,902,695 15,172 $257.23 Mar-22 $1,645,577 14,850 $110.81 Total FY 2021-22 $13,989,604 118,837 $117.72 Generation & Gross Revenues FY 2020-21 FY 2021-22 FY 2021-22 FY 2021-22 ACTUALS BUDGET YTD ESTIMATE DEC REVENUE 123.42$ 21.29$ 13.99$ 57.35$ EXPENDITURE SUMMARY Energy Expense - Fuel 24.26$ 12.75$ 5.71$ 38.22$ Personnel Services 0.87 1.80 0.91 1.80 Materials & Supplies 0.05 1.70 0.31 2.89 Maintenance & Repair 0.10 0.56 0.16 0.56 Insurance 0.01 1.81 1.20 2.48 Operations 0.45 0.33 0.16 0.33 Debt Service - Principal 3.90 8.26 4.09 8.26 Debt Service - Interest 4.75 9.04 4.55 9.04 Interfund Transfers 0.12 0.26 0.14 0.27 Transfer to Capital Projects - - - - DEC EXPENDITURES 34.51$ 36.51$ 17.23$ 63.85$ DEC NET INCOME 88.91$ (15.22)$ (3.24)$ (6.50)$ Note: All dollar figures presented in millions. Description Engine Runtime (hours)* Hot Starts Warm Starts Cold Starts Stops Description Nitrogen Oxides (NOx) Carbon Monoxide (CO) Volatile Organic Compound (VOC) Particulate Matter<10 microns (PM10) Particulate Matter<2.5 microns (PM2.5) Sulphur Dioxide (SO2) Ammonia (NH3) Carbon Dioxide Equivalents (CO2e) DEC Monthly Emissions Total (tons)1.81 1.81 1.44 1.00 1.00 0.02 0.20 7,509.00 DEC Annual Permit Limit Operations (tons)**29.78 93.52 48.16 69.72 69.72 1.45 60.90 Monthly Plant Emissions per DEC Permit Limit 6.08% 1.93% 2.98% 1.43% 1.43% 1.33% 0.33% Annual to Date Plant Emissions per DEC Permit Limit 17.10% 5.60% 8.50% 4.60% 4.60% 3.90% 1.10% * Over the past 12 months, the DEC engines ran 21% of the time. During the month of March, the DEC engines ran 15% of the time. **Operations Annual Limit accounts for Balance of Plant standard emissions Emissions March 2022 Engines (1-12)1, 174 Friday Report - Council RequestsSummary of RequestDate ReceivedCouncil MemberRequestorStaff AssignedDepartmentCommentsActionStatus1Inquiry as to whether staff can set up a meeting withthe Southridge neighborhood regarding a proposedgroup home.07/08/22Council Member Maguire Scott McDonaldDevelopment Services Information was included in theJuly 1 Friday Report. Updateswill be included in a futureFriday Report.In Progress2Request for additional information and follow up onShiloh Lane Neighborhood issues07/06/22Council Member ByrdDanielle Shaw, Scott McDonald Community ServicesDevelopment ServicesInformation was included in theJune 24 Friday Report. Updateswill be included in a futureFriday Report.In Progress3Request for guidance on concerns regarding grouphome on Ridgecrest Cir07/06/22Council Member Davis Scott McDonaldDevelopment Services Information was included in theJuly 1 Friday Report. Updateswill be included in a futureFriday Report.In Progress4Request for a status update of Westlake Blvd. 07/07/22Mayor HudspethBecky DivineyCapital Projects/Engineering Information will be included inthe July 8 Friday Report.Complete5Request to have access to a Lactation Specialist aspart of the City's next health care package.07/07/22Mayor HudspethSarah KuechlerHuman ResourcesInformation will be included inthe July 8 Friday Report.Complete6Request for clarification on whether the City isapplying for the Bird City Texas Program this yearor next.07/07/22Mayor Pro Tem BeckMichael GangeEnvironmental Services Information will be included inthe July 8 Friday Report.Complete7Will there be a citizen review committee in the hiringprocess for the new Police Chief?07/07/22Mayor HudspethFrank DixonPoliceInformation will be included inthe July 8 Friday Report.Complete8Request for staff to reach out to a property ownerregarding a failing retaining wall near their rentalbuilding.07/07/22Mayor HudspethDavid GainesCity Manager's OfficeInformation will be included in afuture Friday Report.Complete9Request for staff to reach out to resident regardingrental assistance.07/06/22Mayor HudspethDanielle ShawCommunity ServicesRequest referred to CommunityServices for follow-up.Complete10Request for information regarding the propertyadjacent to the service center.07/05/22Council Member McGee Christine TaylorCity Manager's OfficeInformation will be included inthe July 8 Friday Report.Complete11Inquiring on behalf of a veteran as to why flagsweren't being flown at IOOF cemetery over the 4thof July weekend.07/02/22Council Member Davis Christine TaylorParksInformation will be included inthe July 8 Friday Report.Complete12I would like to make a 2-minute pitch asking Councilto recommend that the Downtown TIRZ #1 Boardand the Downtown Economic DevelopmentCommittee consider implementing a grant programfor fire sprinkler installation in older buildings in ourhistoric downtown, modeled on our existingbusiness grant program, and asking Council todirect staff to assist in this effort. Won't need a worksession until after these bodies have crafted arecommendation.07/07/22Council Member Davis David Gaines, Wayne Emerson Economic Development Scheduled for the July 26meeting.Scheduled13I am requesting a work session to consider optionsfor proof-of-concept electric vehicle transitdowntown, including option like the CARTS electriccabs in downtown Bastrop, TX or an electric buscirculator route between Presbyterian Hospital andthe Brock Transit Center.07/07/22Council Member Davis Antonio PuenteDMEScheduled for the August 2meeting.Scheduled14I am requesting that our Mobility Plan be amendedto reflect a direct connection between Windsor Roadand Masch Branch Road, north of but separate fromHampton Road.06/07/22Council Member Davis Becky Diviney, Trevor Crain Capital Projects/EngineeringPublic Works -StreetsScheduled for the July 19meeting.ScheduledPage 1 of 1Exported on July 8, 2022 3:04:28 PM CDT175 176 Meeting Calendar City of Denton City Hall 215 E. McKinney St. Denton, Texas 76201 www.cityofdenton.com Criteria : Begin Date: 7/1/2022, End Date: 9/30/2022 Date Time Meeting LocationMeeting Body July 2022 7/5/2022 2:00 PM City Council Council Work Session Room & Council Chambers 7/5/2022 2:00 PM City Council Council Work Session Room & Council Chambers 7/6/2022 3:00 PM Community Partnership Committee Council Work Session Room 7/6/2022 5:00 PM Planning and Zoning Commission Council Chambers 7/7/2022 8:00 AM Agenda Committee City Hall Conference Room 7/7/2022 8:30 AM Economic Development Partnership Board Development Service Center Training Rooms 7/8/2022 10:00 AM Development Code Review Committee Development Service Center 7/8/2022 12:00 PM Community Services Advisory Committee Development Service Center (401 N. Elm Street, Denton, Texas) 7/8/2022 1:00 PM Committee on the Environment Sustainability Office 7/11/2022 9:00 AM Public Utilities Board Council Work Session Room 7/11/2022 5:30 PM Historic Landmark Commission Development Service Center 7/11/2022 5:30 PM Library Board Meeting Room at the North Branch Library, 3020 N. Locust, Denton, Texas 7/11/2022 6:00 PM Parks, Recreation and Beautification Board Civic Center Community Room 7/13/2022 10:00 AM Economic Development Partnership Board Development Service Center Training Rooms 7/13/2022 3:00 PM Airport Advisory Board Airport Terminal Meeting Room 7/13/2022 5:00 PM Planning and Zoning Commission Council Work Session Room & Council Chambers 7/14/2022 3:00 PM Health & Building Standards Commission Development Service Center 7/15/2022 12:00 PM Community Services Advisory Committee Development Service Center (401 N. Elm Street, Denton, Texas) 7/18/2022 5:30 PM Traffic Safety Commission Development Service Center Page 1City of Denton Printed on 7/8/2022 177 Date Time Meeting LocationMeeting Body Meeting Calendar continued... 7/19/2022 2:00 PM City Council Council Work Session Room & Council Chambers 7/20/2022 9:00 AM Mobility Committee Council Work Session Room 7/21/2022 3:00 PM Committee on Persons with Disabilities Development Service Center 7/22/2022 1:00 PM Sustainability Framework Advisory Committee Council Work Session Room 7/25/2022 9:00 AM Public Utilities Board Council Work Session Room 7/25/2022 5:30 PM Internal Audit Advisory Committee City Hall Conference Room 7/25/2022 5:30 PM Zoning Board of Adjustment Council Work Session Room 7/26/2022 2:00 PM City Council Council Work Session Room & Council Chambers 7/27/2022 11:30 AM Downtown Denton Tax Increment Financing Zone No. 1 Board Development Service Center Training Rooms 7/27/2022 1:00 PM Community Partnership Committee Council Work Session Room August 2022 8/1/2022 6:00 PM Parks, Recreation and Beautification Board Civic Center Community Room 8/2/2022 2:00 PM City Council Council Work Session Room & Council Chambers 8/4/2022 8:00 AM Agenda Committee City Hall Conference Room 8/4/2022 8:30 AM Economic Development Partnership Board Development Service Center Training Rooms 8/4/2022 4:00 PM Public Art Committee Civic Center Community Room 8/6/2022 9:00 AM City Council Development Service Center 8/8/2022 9:00 AM Public Utilities Board Council Work Session Room 8/8/2022 5:30 PM Historic Landmark Commission Development Service Center 8/8/2022 5:30 PM Library Board Meeting Room at the South Branch Library, 3228 Teasley Lane, Denton, Texas 8/10/2022 11:00 AM Economic Development Partnership Board Development Service Center Training Rooms 8/10/2022 3:00 PM Airport Advisory Board Airport Terminal Meeting Room 8/10/2022 5:00 PM Planning and Zoning Commission Council Work Session Room & Council Chambers 8/12/2022 12:00 PM Community Services Advisory Committee Development Service Center (401 N. Elm Street, Denton, Texas) Page 2City of Denton Printed on 7/8/2022 178 Date Time Meeting LocationMeeting Body Meeting Calendar continued... 8/12/2022 1:00 PM Committee on the Environment Sustainability Office 8/16/2022 2:00 PM City Council Council Work Session Room & Council Chambers 8/17/2022 9:00 AM Mobility Committee Council Work Session Room 8/24/2022 12:00 PM Downtown Denton Tax Increment Financing Zone No. 1 Board Development Service Center Training Rooms 8/24/2022 5:00 PM Planning and Zoning Commission Council Work Session Room & Council Chambers 8/24/2022 6:00 PM Denton Police Department Chief of Police Advisory Board Public Safety Training Center 719 E. Hickory Street Denton, Texas 76205 8/26/2022 1:00 PM Sustainability Framework Advisory Committee Council Work Session Room 8/29/2022 5:30 PM Zoning Board of Adjustment Council Work Session Room September 2022 9/1/2022 8:00 AM Agenda Committee City Hall Conference Room 9/1/2022 8:30 AM Economic Development Partnership Board Development Service Center Training Rooms 9/9/2022 1:00 PM Committee on the Environment Sustainability Office 9/12/2022 5:30 PM Historic Landmark Commission Development Service Center 9/12/2022 5:30 PM Library Board Meeting Room at the Emily Fowler Central Library, 502 Oakland St., Denton, Texas 9/12/2022 6:00 PM Parks, Recreation and Beautification Board Civic Center Community Room 9/13/2022 2:00 PM City Council Development Service Center 9/14/2022 11:00 AM Economic Development Partnership Board Development Service Center Training Rooms 9/14/2022 3:00 PM Airport Advisory Board Airport Terminal Meeting Room 9/14/2022 5:00 PM Planning and Zoning Commission Council Work Session Room & Council Chambers 9/20/2022 2:00 PM City Council Council Work Session Room & Council Chambers 9/21/2022 9:00 AM Mobility Committee Council Work Session Room 9/23/2022 1:00 PM Sustainability Framework Advisory Committee Council Work Session Room 9/26/2022 5:30 PM Zoning Board of Adjustment Council Work Session Room Page 3City of Denton Printed on 7/8/2022 179 Date Time Meeting LocationMeeting Body Meeting Calendar continued... 9/27/2022 2:00 PM City Council Council Work Session Room & Council Chambers 9/28/2022 12:00 PM Downtown Denton Tax Increment Financing Zone No. 1 Board Development Service Center Training Rooms 9/28/2022 5:00 PM Planning and Zoning Commission Council Work Session Room & Council Chambers Page 4City of Denton Printed on 7/8/2022 180 City of Denton Meeting Agenda City Hall 215 E. McKinney St. Denton, Texas 76201 www.cityofdenton.com City Council Council Work Session Room & Council Chambers 2:00 PMTuesday, July 19, 2022 WORK SESSION BEGINS AT 2:00 P.M. IN THE COUNCIL WORK SESSION ROOM CLOSED MEETING BEGINS IMMEDIATELY FOLLOWING THE WORK SESSION IN THE COUNCIL WORK SESSION ROOM REGULAR MEETING BEGINS AT 6:30 P.M. IN THE COUNCIL CHAMBERS REGISTRATION GUIDELINES FOR ADDRESSING THE CITY COUNCIL Public comments can be given for any item considered by the council, EXCEPT work session reports or closed meetings. Citizens are only able to comment one time per agenda item and cannot use more than one method to comment on a single agenda item. Comments are limited to 3 minutes per citizen. Citizens are limited to 4 minutes per public hearing item. Citizens are able to participate in one of the following ways: • eComment – On July 15, 2022, the agenda was posted online at https://tx-denton.civicplus.com/242/Public-Meetings-Agendas. Once the agenda is posted, a link to make virtual comments using the eComment module will be made available next to the meeting listing on the Upcoming Events Calendar. Within eComment, citizens may indicate support or opposition and submit a brief comment about a specific agenda item. Comments may be submitted up until the start of the meeting at which time the ability to make an eComment will be closed. Similar to when a citizen submits a white card to indicate their position on an item, the eComments will be sent directly to members of the City Council immediately upon entry into the module and recorded by the City Secretary. City Council Members review comments received in advance of the meeting and take that public input into consideration prior to voting on an agenda item. The Mayor will announce the number of Comment Cards submitted in support or opposition to an item during the public comment period. Comments will not be read during the meeting. The City Secretary will reflect the number of comments submitted in favor/opposition to an item, the registrant’s name, address, and (summary of) comments within the Minutes of the Meeting, as applicable. OR Page 1 Printed on 7/8/2022 181 July 19, 2022City Council Meeting Agenda • By phone – Citizens wishing to speak over the phone during this Council meeting, may call (940) 349-7800 beginning 30 minutes prior to the meeting start time. Comments by phone will be accepted until the item is opened for discussion by the Council. When the call is initially received, a staff member will receive the caller’s information and either: 1) offer to call the citizen back when it is time for them to speak, or 2) record the caller’s information, support or opposition, and comment. If the caller chooses to record their support or opposition, rather than speaking during the meeting, the Mayor will announce the number of comments submitted in support or opposition to the item. If the caller wishes to receive a call back, the voice of each caller will be broadcast into the meeting during the public commenting time of their desired agenda item. Individuals will be able to comment once per agenda item, no matter the method. • At regular meetings only, citizens can speak on any topic that is not on the agenda (Open Microphone). Alert the call taker if you wish to speak under the Open Microphone category. If you would like to give a public report, see the information below. After determining that a quorum is present, the City Council of the City of Denton, Texas will convene in a Work Session on Tuesday, July 19, 2022, at 2:00 p.m. in the Council Work Session Room at City Hall, 215 E. McKinney Street, Denton, Texas at which the following items will be considered: WORK SESSION 1. Citizen Comments on Consent Agenda Items This section of the agenda allows citizens to speak on any item listed on the Consent Agenda prior to its consideration. Each speaker will be given a total of three (3) minutes to address any item(s). Any person who wishes to address the City Council regarding these items may do so by utilizing the "By Phone" registration process as referenced under the REGISTRATION GUIDELINES FOR ADDRESSING THE CITY COUNCIL detailed at the beginning of this agenda. Registration is required prior to the time the City Council considers this item. Registrants may call in and remain on hold or receive a call back at the time the Work Session is called to Order and are encouraged to ensure they remain accessible to accept the call. 2. Requests for clarification of agenda items listed on this agenda. 3. Work Session Reports Receive a report, hold a discussion, and give staff direction regarding Audit Project 027 - Network Management: Security Controls. [Estimated Presentation/Discussion Time: 30 minutes] ID 22-558A. Receive a report, hold a discussion, and give staff direction regarding FY 2022-23 preliminary utility budgets for Solid Waste, Water, Wastewater/Drainage, and Electric. [Estimated Presentation/Discussion Time: 3 hours] ID 22-247B. Receive an update regarding the Denton County Transit Authority (DCTA) from the City of Denton DCTA Board representative. [Estimated Presentation/Discussion Time: 30 minutes] ID 21-2805C. Receive a report, hold a discussion, and give staff direction regarding the procedure for call-in comments at public meetings. [Estimated Presentation/Discussion Time: 30 minutes] ID 22-1433D. Receive a report, hold a discussion, and give staff direction on pending City Council requests for: ID 22-682E. Page 2 Printed on 7/8/2022 182 July 19, 2022City Council Meeting Agenda 1. An amendment to the Mobility Plan to reflect a direct connection between Windsor Road and Masch Branch Road, north of but separate from Hampton Road. [Estimated Presentation/Discussion Time: 30 minutes] Following the completion of the Work Session, the City Council will convene in a Closed Meeting in the Council Work Session Room to consider specific item(s) when these items are listed below under the Closed Meeting section of this agenda. The City Council reserves the right to adjourn into a Closed Meeting on any item on its Open Meeting agenda consistent with Chapter 551 of the Texas Government Code, as amended, or as otherwise allowed by law. 1. Closed Meeting: Consultation with Attorneys - Under Texas Government Code Section 551.071. Consult with the City’s attorneys regarding potential litigation issues associated with Texas Municipal Power Agency (TMPA) where public discussion of these legal matters would conflict with the duty of the City’s attorneys to the City of Denton and the Denton City Council under the Texas Disciplinary Rules of Professional Conduct of the State Bar of Texas, or otherwise compromise the City’s legal position. ID 22-1299A. Deliberations Regarding Security Devices or Security Audits - Under Texas Government Code Section 551.089. Receive a presentation from staff regarding network security information and to Audit Project 027 - Network Management: Security Controls; discuss, deliberate, and provide direction to staff regarding the same. ID 22-1407B. Any final action, decision, or vote on a matter deliberated in a Closed Meeting will only be taken in an Open Meeting that is held in compliance with Texas Government Code, Chapter 551, except to the extent such final decision, or vote is taken in the Closed Meeting in accordance with the provisions of Section 551.086 of the Texas Government Code (the ‘Public Power Exception’). The City Council reserves the right to adjourn into a Closed Meeting or Executive Session as authorized by Texas Government Code, Section 551.001, et seq. (The Texas Open Meetings Act) on any item on its open meeting agenda or to reconvene in a continuation of the Closed Meeting on the Closed Meeting items noted above, in accordance with the Texas Open Meetings Act, including, without limitation Sections 551.071-551.086 of the Texas Open Meetings Act. NOTE: Any item for which a formal action at the Regular Meeting has been taken by Council may be subject to a request for a motion for reconsideration at any time during the meeting, at the Concluding Items Section, or after the meeting. In order to comply with the Texas Open Meetings Act, a request for a motion for reconsideration made during, at the end of, or after a Council meeting will be placed on the agenda and considered at the next official meeting of the City Council. Following the Closed Meeting, the City Council will reconvene in Open Meeting to take action, if any, on matters discussed in closed session. _________________________________________________________________________________ AFTER DETERMINING THAT A QUORUM IS PRESENT, THE REGULAR MEETING OF THE CITY OF DENTON CITY COUNCIL WILL CONVENE AT 6:30 P.M. IN THE COUNCIL CHAMBERS AT CITY HALL, 215 E. MCKINNEY STREET, DENTON, TEXAS AT WHICH THE FOLLOWING ITEMS WILL BE CONSIDERED: Page 3 Printed on 7/8/2022 183 July 19, 2022City Council Meeting Agenda 1. PLEDGE OF ALLEGIANCE A. U.S. Flag B. Texas Flag “Honor the Texas Flag – I pledge allegiance to thee, Texas, one state under God, one and indivisible.” 2. PROCLAMATIONS/PRESENTATIONS Proclamation: Parks and Recreation MonthID 22-1360A. 3. PRESENTATIONS FROM MEMBERS OF THE PUBLIC A. Review of procedures for addressing the City Council. B. Reports from members of the public shall be received through the following two (2) methods. A total of up to seven (7) speakers are permitted to provide public comment and may include any combination of prior registration and open microphone speakers. 1) Pre-registration. This section of the agenda permits any person who has registered in advance to make a citizen report regarding a public business item he or she wishes to be considered by the City Council. Each speaker is allowed a maximum of four (4) minutes to present their report. At the conclusion of each report, the City Council may pose questions to the speaker or may engage in discussion. If the City Council believes that a speaker's report requires a more detailed review, the City Council will give the City Manager or City Staff direction to place the item on a future work session or regular meeting agenda and advise staff as to the background materials to be desired at such meeting. Mr. Stephen Dillenburg regarding betrayal of public trust, conscious disregard for life, fraudulent inducement of dangerous behavior from fiduciary positions (of trust.) ID 22-1382a. 2) Open Microphone. This section of the agenda permits any person who has not registered in advance for a citizen report to make comments about public business items not listed on the agenda. Such person(s) shall have registered using the “Virtual White Card” or “By Phone” process outlined by the City on its website or meeting notice. During open microphone reports under this section of the agenda, the Council may listen to citizens speak. However, because notice of the subject of the open microphone report has not been provided to the public in advance, the Texas Open Meetings Act limits any deliberation or decision by the Council to: a proposal to place the item on a future agenda; a statement of factual information; or a recitation of existing policy. Council Members may not ask the open microphone speakers questions or discuss the items presented during open microphone reports. NOTE: If audio/visual aids during presentations to Council are needed, they must be submitted to the City Secretary 24 hours prior to the meeting. 4. CONSENT AGENDA Each of these items is recommended by Staff and approval thereof will be strictly on the basis of the Staff recommendations. Approval of the Consent Agenda authorizes the City Manager or his designee to implement each item in accordance with the Staff recommendations. The City Council has received background information and has had an opportunity to raise questions regarding these items prior to consideration. Listed below are bids, purchase orders, contracts, and other items to be approved under the Consent Page 4 Printed on 7/8/2022 184 July 19, 2022City Council Meeting Agenda Agenda (Agenda Items A – X). This listing is provided on the Consent Agenda to allow Council Members to discuss or withdraw an item prior to approval of the Consent Agenda. If no items are pulled, the Consent Agenda Items will be approved with one motion. If items are pulled for separate discussion, they may be considered as the first items following approval of the Consent Agenda. Consider approval of the minutes of June 24, June 25, and June 28, 2022 Meetings.ID 22-816A. Consider nominations/appointments to the City’s Boards, Commissions, and Committees: Airport Advisory Board, Animal Shelter Advisory Committee, Board of Ethics, Committee on Persons with Disabilities, Community Services Advisory Committee, Denton Police Department Chief of Police Advisory Board, Health & Building Standards Commission, Historic Landmark Commission, Internal Audit Advisory Committee, Library Board, Parks, Recreation & Beautification Board, Planning & Zoning Commission, Public Art Committee, Public Utilities Board, Sustainability Framework Advisory Committee, Traffic Safety Commission, and Zoning Board of Adjustment. ID 22-1385B. Consider approval of a resolution of the City of Denton providing the June 6, 2022 meeting absence of a Board of Ethics Member be excused; and declaring an effective date. ID 22-1331C. Consider approval of a resolution of the City of Denton providing the June 10, 2022 meeting absence of a Community Services Advisory Committee Member be excused; and declaring an effective date. ID 22-1332D. Consider approval of a resolution of the City of Denton providing the June 13, 2022 meeting absence of a Public Utilities Board Member be excused; and declaring an effective date. ID 22-1330E. Consider approval of a resolution of the City of Denton providing the June 27, 2022 meeting absence of a Zoning Board of Adjustments Member be excused; and declaring an effective date. ID 22-1289F. Consider adoption of an ordinance of the City of Denton authorizing the City Manager to execute an Interlocal Agreement in the Form of a Memorandum of Understanding between the City of Denton and the Denton Independent School District (DISD), for reimbursement to the City in the estimated amount of $811,154 for compensation and benefits of Student Resource Officers (SROs) assigned at DISD for the period of July 1, 2022, through June 30, 2023, and providing an effective date. ID 22-1398G. Consider adoption of an ordinance of the City of Denton authorizing the City Manager to execute a funding agreement between the City of Denton and the Denton Affordable Housing Corporation to provide HOME Investment Partnership Program funds for the rehabilitation of five rental units located at 400 Coronado Drive, Denton, Texas; authorizing the expenditure of funds in an amount not to exceed $100,000.00; and providing an effective date. ID 22-694H. Consider adoption of an ordinance by the City of Denton, Texas, authorizing the City Manager to sign and submit to the Department of Housing and Urban Development a 2022 Action Plan with appropriate certifications, as authorized and required by the ID 22-830I. Page 5 Printed on 7/8/2022 185 July 19, 2022City Council Meeting Agenda Housing and Community Development Act of 1974, as amended, and the National Affordable Housing Act of 1990, as amended; authorizing the Director of Community Services, or designee, to sign releases of liens and subordination agreements upon certain conditions; and providing for an effective date. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the execution of the first amendment to a funding agreement between the City and Our Daily Bread, Inc., approved by City Council on October 26, 2021; said first amendment to extend the term of the contract, authorize the expenditure of State and Local Fiscal Recovery Funds (SLFRF) and expand the scope of services; and providing an effective date. ID 22-1326J. Consider approval of a resolution of the City of Denton, Texas, adopting the City of Denton’s Comprehensive Solid Waste Management Strategy (“CSWMS”) to guide the City’s future solid waste/materials management system and to develop infrastructure, programs, and policies necessary to manage materials in alignment with the guiding principles of the CSWMS; and providing an effective date. ID 22-1265K. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager, to execute approval documents under the Joint Operating Agreement by and between the Texas Municipal Power Agency, City of Bryan, Texas, the City of Denton, Texas, the City of Garland, Texas, and the City of Greenville, Texas regarding the TMPA budget for the fiscal year 2023; providing for the expenditure of funds therefore; and providing an effective date. ID 22-1295M. Consider adoption of an ordinance authorizing the City Manager to execute Amendment No. 3 between the City of Denton, a Texas municipal home-rule corporation, and the Texas Municipal Power Agency, a Texas Joint Powers Agency, that extends the term of the existing agreement to September 1, 2024; authorizing the expenditure of funds; and providing an effective date. ID 22-1302N. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the approval of a first amendment to a contract between the City of Denton and JRD, LLC dba Maslonka Powerline Services, LLC, amending the contract approved by the City Council on February 23, 2021, in the not-to-exceed amount of $15,880,000.00; said first amendment to provide transmission line emergency services and cost adjustment due to rising fuel, material, and labor costs for Denton Municipal Electric; providing for the expenditure of funds therefor; and providing an effective date (RFP 7483 - providing for an additional first amendment expenditure amount not-to-exceed $3,776,000.00, with the total contract amount not-to-exceed $19,656,000.00). The Public Utilities Board recommends approval ( - ). ID 22-1373O. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a Professional Services Agreement with Parkhill, Smith and Cooper, Inc., for engineering services related to the Southwest Booster Pump Station (SWBPS) Ground Storage Tank (GST) Coating project for Water Production as set forth in the contract; providing for the expenditure of funds therefor; and providing an effective date (RFQ 7574-015 - Professional Services Agreement for ID 22-1374P. Page 6 Printed on 7/8/2022 186 July 19, 2022City Council Meeting Agenda engineering services awarded to Parkhill, Smith and Cooper, Inc., in the not-to-exceed amount of $116,500.00). The Public Utilities Board recommends approval ( - ). Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a contract with Power Monitors, Inc., for the purchase of pole mounted, ethernet-based three-phase PMI End-of-Line voltage and current recording, monitoring, metering, software, integration, accessories, and devices for Denton Municipal Electric, which is the sole provider of these items, in accordance with Texas Local Government Code 252.022, which provides that procurement of commodities and services that are available from one source are exempt from competitive bidding, and if over $50,000, shall be awarded by the governing body; providing for the expenditure of funds therefor; and providing an effective date (File 8008 - awarded to Power Monitors, Inc., in the three (3) year not-to-exceed amount of $204,643.74). The Public Utilities Board recommends approval ( - ). ID 22-1375Q. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the approval for a product demonstration between the City of Denton and Samsara Inc. for the Samsara Unit Demo for the Solid Waste Department; providing for the expenditure of funds therefor; and providing an effective date (File 8012 - for a 90 day term). ID 22-1376R. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a Professional Services Agreement with NewGen Strategies and Solutions, LLC, for the Solid Waste Cost of Service and Rate Design Study for the Solid Waste Department as set forth in the contract; providing for the expenditure of funds therefor; and providing an effective date (RFQ 7997 - Professional Services Agreement for professional services awarded to NewGen Strategies and Solutions, LLC, in the not-to-exceed amount of $89,890.00). The Public Utilities Board recommends approval ( - ). ID 22-1377S. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a contract with Vulcan, Inc., for traffic signs and accessories for the Warehouse; providing for the expenditure of funds therefor; and providing an effective date (IFB 8001 - awarded to Vulcan, Inc., for one (1) year, with the option for four (4) additional one (1) year extensions, in the total five (5) year not-to-exceed amount of $1,500,000.00). ID 22-1378T. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a contract with Technology Assets LLC dba Global Asset, through the Buy Board Cooperative Purchasing Network Contract # 661-22, for the service of asset recovery and recycling for retired technology assets for the City of Denton; providing for the expenditure of funds therefor; and providing an effective date (File 8017 - awarded to Technology Assets LLC dba Global Asset, in the three (3) year term). ID 22-1379U. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a contract with Bibliotheca, LLC, for the purchase of CloudLibrary digital services for downloadable ebooks and ID 22-1380V. Page 7 Printed on 7/8/2022 187 July 19, 2022City Council Meeting Agenda audiobooks as a companion to CloudLink services for the Denton Public Library, which is the sole provider of this software, in accordance with Texas Local Government Code 252.022, which provides that procurement of commodities and services that are available from one source are exempt from competitive bidding, and if over $50,000, shall be awarded by the governing body; providing for the expenditure of funds therefor; and providing an effective date (File 8021 - awarded to Bibliotheca, LLC, in the seven (7) year not-to-exceed amount of $1,635,318.00). Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a contract with Solid Border, Inc., through the Department of Information Resources (DIR) Cooperative Purchasing Network Contract No. DIR-CPO-4850, for the purchase of Cybersecurity Software Products and Services; providing for the expenditure of funds therefor; and providing an effective date (File 8044 - awarded to Solid Border, Inc., in the five (5) year not-to-exceed amount of $1,300,000.00). ID 22-1381W. Consider adoption of an ordinance of the City of Denton, a Texas home-rule municipal corporation, authorizing the City Manager to execute a Professional Services Agreement with Sustainability Solutions Group USA, Inc., for the development of a Climate Action Adaptation Plan; providing for the expenditure of funds therefor; and providing an effective date (RFP 7996 - awarded to Sustainability Solutions Group USA, Inc., in the not-to-exceed amount of $132,000.00). ID 22-1400X. 5. PUBLIC HEARINGS Hold a public hearing and consider adoption of an ordinance of the City of Denton amending the Denton Development Code, specifically amendments to Subchapter 2 - Administration and Procedures; providing for a penalty in the maximum amount of $2,000.00 for violations thereof; providing a severability clause and an effective date. The Planning and Zoning Commission voted [6-0] to recommend approval of the amendments. (DCA22-0002d, Subchapter 2 Code amendments, Ron Menguita) DCA22-0002 d A. Hold a public hearing pursuant to Article IV, Section 4.07 of the Denton City Charter, have deliberation, and give staff direction for the certified initiative petition regarding elimination of low level marijuana enforcement as outlined in the proposed initiative ordinance to “Decriminalize” low-level marijuana enforcement by creating Chapter 21, Article V of the Denton City Code to be titled “Marijuana Enforcement”. ID 22-1196B. 6. ITEMS FOR INDIVIDUAL CONSIDERATION Consider adoption of an ordinance of the City of Denton amending the Code of Ordinance, related to Chapter 2, titled “Administration,” Article XI, titled “Ethics,” providing for findings of fact; providing severability; providing a repealer clause, providing codification; confirming proper notice and meeting; and providing for an effective date. ID 22-1245A. Consider adoption of an ordinance of the City of Denton confirming the proposed amendments to the Board of Ethics’ Rules of Procedure as required by the Code of Ordinance, Chapter 2, Article XI, Section 2-277(k); providing for severability; and ID 22-1246B. Page 8 Printed on 7/8/2022 188 July 19, 2022City Council Meeting Agenda providing an effective date. Consider approval of a resolution of the City of Denton, Texas disapproving the proposed 2023 Denton County Central Appraisal (DCAD) budget. ID 22-1334C. Consider approval of a resolution of the City Council of the City of Denton for the appointment of one member to the Board of Managers of the Denco Area 9-1-1 District for a two-year term beginning on October 1, 2021 and ending on September 30, 2023, and providing an effective date. ID 22-1354D. Consider approval of a resolution of the City of Denton adopting the 2022-2023 City Council Priorities and Key Focus Areas for the city of Denton; and providing an effective date. ID 22-1416E. 7. CONCLUDING ITEMS A. Under Section 551.042 of the Texas Open Meetings Act, respond to inquiries from the City Council or the public with specific factual information or recitation of policy, or accept a proposal to place the matter on the agenda for an upcoming meeting AND Under Section 551.0415 of the Texas Open Meetings Act, provide reports about items of community interest regarding which no action will be taken, to include: expressions of thanks, congratulations, or condolence; information regarding holiday schedules; an honorary or salutary recognition of a public official, public employee, or other citizen; a reminder about an upcoming event organized or sponsored by the governing body; information regarding a social, ceremonial, or community event organized or sponsored by an entity other than the governing body that was attended or is scheduled to be attended by a member of the governing body or an official or employee of the municipality; or an announcement involving an imminent threat to the public health and safety of people in the municipality that has arisen after the posting of the agenda. B. Possible Continuation of Closed Meeting topics, above posted. C E R T I F I C A T E I certify that the above notice of meeting was posted on the official website (https://tx-denton.civicplus.com/242/Public-Meetings-Agendas) and bulletin board at City Hall, 215 E. McKinney Street, Denton, Texas, on July 15, 2022, in advance of the 72-hour posting deadline, as applicable, and in accordance with Chapter 551 of the Texas Government Code. __________________________________________ CITY SECRETARY NOTE: THE CITY OF DENTON'S DESIGNATED PUBLIC MEETING FACILITIES ARE ACCESSIBLE IN ACCORDANCE WITH THE AMERICANS WITH DISABILITIES ACT. THE CITY WILL PROVIDE ACCOMMODATION, SUCH AS SIGN LANGUAGE INTERPRETERS FOR THE HEARING IMPAIRED, IF REQUESTED AT LEAST 48 HOURS IN ADVANCE OF THE SCHEDULED MEETING. PLEASE CALL THE CITY SECRETARY'S OFFICE AT 940-349-8309 OR USE TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD) BY CALLING 1-800-RELAY-TX SO THAT REASONABLE ACCOMMODATION CAN BE ARRANGED. Page 9 Printed on 7/8/2022 189 Meeting Date Item Legistar ID Departments Involved Type Estimated Time July 5, 2022 A. Technology Services Phase 1 Audit 22-558 Internal Audit City Business 0:30 B. FY 2022-23 Utility Budgets (Solid Waste/Water/Wastewater/Drainage/Electric/Sustainability)22-247 Finance City Business 3:00 C. Update from City DCTA Board Representative 21-2805 City Manager's Office City Business 0:30 D. Council Meeting Call-In Process 22-1433 City Manager's Office City Business 0:30 E. Two-Minute Pitch: Davis 22-682 City Manager's Office Council Request 0:30 Closed Meeting Item(s): TMPA; Tech Svs Audit Legal (if any)City Business Total Est. Time: 5:00 A. Audit Project 028 - Warehouse Operations 21-2810 Internal Audit City Business 0:30 B. Catalyst Fund 22-739 Finance City Business 1:00 C. Roadway Funding Strategies 22-741 Finance City Business 1:00 D. Utilities Budget Follow-Up 22-742 Finance City Business 1:00 E. Two-Minute Pitch: 22-683 City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 4:00 A. TWU Master Plan 22-1419 City Manager's Office City Business TBD B. FY 2022-23 Annual Internal Audit Plan 21-2816 Internal Audit City Business 0:30 C. CERT/Volunteer Corp.22-1083 Fire Council Request: Davis (3/22/2022)0:30 D. Council Contingency Funds 22-1118 City Manager's Office City Business 0:30 E. Transitional Housing (THP)22-1293 Community Development Council Priority 1:00 F. Two-Minute Pitch: 22-684 City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 3:00 FY 2022-23 Proposed Budget, CIP, and Five-Year Financial Forecast 22-251 Finance City Business 8:00 Total Est. Time: 8:00 A. Audit Project 027 - Technology Services: Phase 2 21-2812 Internal Audit City Business 0:30 B. FY 2022-23 City Manager Proposed Budget, CIP Budget, Five-Year Forecast 22-750 Finance City Business 0:30 C. City Manager Report on Resolution 22-1275 (Reproductive Healthcare)TBD City Manager's Office City Business TBD D. Two-Minute Pitch: 22-685 City Manager's Office Council Request 0:30 Closed Meeting Item(s): Annual Reviews: City Manager/City Attorney TBD Legal (if any)City Business Total Est. Time: 1:30 Joint Meeting with Denton Independent School District - Items TBD TBD City Manager's City Business 2:00 Total Est. Time: 2:00 September 6, 2022 FY 2022-23 Proposed Budget, CIP, and Five-Year Financial Forecast 22-1366 Finance City Business 3:00 Total Est. Time: 3:00 A. Update from DCTA Board Representative 21-2806 City Manager's Office City Business 0:30 B. Audit Project 029 - Police Body-Worn Camera Usage 21-2813 Internal Audit City Business 0:30 C. Two-Minute Pitch: 22-882 City Manager's Office Council Request 0:30 Closed Meeting Item(s): Annual Reviews: City Auditor/Municipal Judge TBD Legal City Business 0:30 Total Est. Time: 2:00 A. Audit Projects: 003-Procurement, 012-Economic Dev. Retention & Expansion and 013-Grants Mgmt.21-2815 Internal Audit City Business 0:45 B. Wastewater Master Plan Update 22-1164 Water Administration City Business 0:45 C. Citywide Speed Study 22-1412 Capital Projects City Business 1:30 D. Two-Minute Pitch:22-883 City Manager's Office Council Request 0:30 Closed Meeting Item(s) TBD Legal City Business 0:30 Total Est. Time: 4:00 Joint Meeting with Planning and Zoning Commission - Item TBD TBD City Manager's City Business 1:30 Total Est. Time: 1:30 A. Quakertown Project & Women's Building Naming/Commemoration of former Residents 22-1134 Parks & Recreation Council Request: Byrd (4/19/2022)0:30 B. Charging Stations 22-1282 Development Services Council Priority Council Request: Watts (6/07/2022) 0:30 C. Solicitation/Panhandling Policy 22-1281 Police; Community Services Council Request: Hudspeth (6/07/2022)0:45 D. Two-Minute Pitch: City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 2:15 A. Responsive Speed Limit Sign Program TBD Engineering Council Request: Davis (6/28/2022)TBD B. Public Facility Corporations TBD City Manager's Office Council Request: Watts (6/28/2022)TBD C. Legislative Update TBD City Manager's Office City Business TBD Two-Minute Pitch: City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 0:30 A. Multiple Audit Follow-up Reviews 22-1166 Internal Audit City Business 0:45 Two-Minute Pitch: City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 1:15 NO MEETING - Break Other Major Items for Meeting: September 20, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) Other Major Items for Meeting: Public Hearings: Tax Rate and Budget Other Major Items for Meeting: July 26, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) Other Major Items for Meeting: August 2, 2022 Work Session (@2:00 p.m.) Regular Meeting (@6:30 p.m.) Other Major Items for Meeting: NO MEETING - Labor Day Other Major Items for Meeting: Other Major Items for Meeting: August 6, 2022 (Saturday) Budget Workshop (@9:00 a.m.) At the Development Service Center Tentative Work Session Topics and Meeting Information Updated: July 8, 2022 September 13, 2022 Special Called Meeting (@ 2:00 p.m.) (If needed) At the Development Service Center July 19, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) No other work session items may be added August 16, 2022 Work Session (@2:00 p.m.) Regular Meeting (@6:30 p.m.) Other Major Items for Meeting: Public Hearing: Budget Adoption October 25, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) Other Major Items for Meeting: November 1, 2022 Work Session (@2:00 p.m.) Regular Meeting (@6:30 p.m.) September 27, 2022 Work Session (@2:00 p.m.) Regular Meeting (@6:30 p.m.) No other work session items may be added October 18, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) October 18, 2022 Special Called Joint Meeting with P&Z (@ 12:00 p.m.) At the Development Service Center August 30, 2022 Special Called Joint Meeting with Denton ISD (@ 11:30 a.m.) At the Development Service Center *This is for planning purposes only. Dates are subject to change.190 Meeting Date Item Legistar ID Departments Involved Type Estimated Time Two-Minute Pitch: City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 0:30 A. Denton County Transit Authority Update 21-2807 City Manager's Office City Business 0:30 Two-Minute Pitch: City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 1:00 A. Audit Project 030 – Auditee Unknown 22-1167 Internal Audit City Business 0:30 Two-Minute Pitch: City Manager's Office Council Request 0:30 Closed Meeting Item(s): TBD Legal (if any)City Business Total Est. Time: 1:00 Item Legistar ID Departments Type Estimated Work Session Date Sanger ETJ Boundary Adjustment 21-2653 Development Services City Business Date/:45 Denton Energy Center Alternate Fuel Study TBD DME City Business TBD Item Dates Departments Type Estimated Work Session Date Item Date Approved Department Estimated Hours to Complete Requestor Approved Council Pitches to be Scheduled Work Session Dates to be Determined Council Priorities and Significant Work Plan Items to be Scheduled December 13, 2022 Work Session (@2:00 p.m.) Regular Meeting (@6:30 p.m.) Other Major Items for Meeting: November 15, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) Other Major Items for Meeting: December 6, 2022 Work Session (@2:00 p.m.) Special Called Meeting (@6:30 p.m.) Other Major Items for Meeting: *This is for planning purposes only. Dates are subject to change.191 1 Street Closure Report: Upcoming ClosuresSCR July 11th - 17thStreet/ IntersectionFromToClosure StartDateClosure EndDateDescriptionDepartmentDepartment Contact1Ave DHighland StMaple St07/18/22 08/05/22 Street ReconstructionEngineeringDustin Draper2Forest Ridge DrEl Paseo StWellington Oaks Cir07/19/22 08/19/22 Street Panels RepairStreetsRoy San Miguel3Linden DrMalone StGober St07/19/22 08/12/22 Curb and Gutter / Valley Gutter RepairStreetsRoy San Miguel4McKinney St EBell StFrame St07/18/22 08/01/22 Working on drainage and construction of Frame St.Public Works Inspections Armando Beltran5Oak StFulton StFry St07/15/22 08/05/22 Utility work in roadwayPublic Works Inspections Gabrielle Milam6Sycamore St WBernard StWelch St S07/18/22 08/26/22 Street ReconstructionEngineeringDustin DraperPage 1 of 1Exported on July 8, 2022 10:44:31 AM CDT192 2 Street Closure Report: Current ClosuresStreet/ IntersectionFromToClosure StartDateClosure EndDateDescriptionDepartmentDepartment Contact1Allred RdJM Prosperity Farm Rustic BarnVenueBonnie Brae St09/27/21 07/31/22 Storm Installation, CuttingGrade on AllredPrivate Development PublicWorks InspectionsJeremiah Tillman-David2Atlas DrHercules LnJuno Ln06/06/22 07/15/22 Replacing gas service lines,open trench, from new main.Road will be closed from 8am-4pm Monday through Friday.Atmos Public WorksInspectionsRyan Dromgoole3Ave AMaple StHighland St07/05/22 07/15/22 Valley Gutter RepairStreetsRoy San Miguel4Bell AveAdministration DrMingo Rd05/16/22 07/15/22 6 in. Asphalt Mill and Overlay /will be split in 3 SectionsStreetsRoy San Miguel5Bradshaw StHickory StMcKinney St03/21/22 07/31/22 Utility installations andpavement replacement.EngineeringScott Fettig6Clover LnRobinwood LnGlenwood Ln05/23/22 09/19/22 Wastewater Collections will beinstalling a new sewer main lineand services.WastewaterTiffany.sherrane@cityofdenton.com7College Park DrPeach StFowler Dr04/18/22 07/20/22 Water Distribution will beinstalling a new water naim lineand services.WaterTiffany Sherrane8Crawford StHickory StMcKinney St03/21/22 07/31/22 Utility installations andpavement replacement.EngineeringScott Fettig9Fowler DrCollege Park DrPeach St04/18/22 07/20/22 Water Distribution will beinstalling a new water main lineand servicesWaterTiffany SHerrane10Foxcroft CircleOld North RdArcher Trail05/02/22 08/05/22 Street ReconstructionEngineeringDustin Draper11Fry StOak StScripture St05/10/22 07/15/22 Drive Approaches / Sidewalk /Water and Sanitary SewerPrivate Development PublicWorks InspectionsGabrielle Milam12Green Ivy RdRobinson RdEnglish Manor Rd05/23/22 07/13/22 Concrete Panel and SidewalkRepairStreetsRoy San Miguel13Hettie StPaisley StMcKinney St03/21/22 07/31/22 Utility installations andpavement replacement.EngineeringScott Fettig14Hickory StExposition StRuddell St05/02/22 08/31/22 Utility installations andpavement replacement.EngineeringScott Fettig15Hill Alley StJackson StMartin St06/06/22 08/26/22 Utility replacement and roadwayreconstructionEngineeringSeth Garcia16Hillcrest StPanhandleScripture05/10/22 07/29/22 Street ReconstructionEngineeringDustin Draper17Jackson StMorse StHill Alley St06/06/22 08/26/22 Utility replacement and roadwayreconstructionEngineeringSeth Garcia18Jim Chrystal RdWestern BlvdMasch Branch Rd04/18/22 08/31/22 Exeter PH2. Installing PublicWater, Sewer, and StormUtilitiesPrivate Development PublicWorks InspectionsJeremiah Tillman-David19Live Oak StRobinwood LnCrestwood Pl05/23/22 09/19/22 Wastewater collections will beinstalling a new sewer main lineand services.WastewaterTiffany Sherrane20Mack DrPaisley StDouble Oak St06/27/22 08/04/22 Street ReconstructionEngineeringDustin Draper21Marquette Dr (3608)Centenary DrCul v Sac06/27/22 07/22/22 ADA / Sidewalk Repair StreetsRoy San Miguel22Masch Branch RdLovers LnHampton Rd06/24/22 09/30/22 Bridge collapse at 3288 N.Mash Branch RdDrainageGabriel Rodriguez23McKinney StCrawford RdAudra Ln05/19/22 09/30/22 Utility installations andpavement replacement.EngineeringScott Fettig24Mistywood LnSherwood StRobinwood Ln05/23/22 09/19/22 Wastewater Collections will beinstalling a new sewer main lineand services.WastewaterTiffany Sherrane25Morse StLakey StJackson St06/06/22 08/26/22 Utility replacement and roadwayreconstructionEngineeringSeth GarciaPage 1 of 2Exported on July 8, 2022 10:44:42 AM CDT193 Street/ IntersectionFromToClosure StartDateClosure EndDateDescriptionDepartmentDepartment Contact26North Texas BlvdI-35WOak St12/13/21 09/01/22 Utility installations andpavement replacement. Therewill be multiple phases ofclosures. Will not be all at onetime.EngineeringScott Fettig27North Texas BlvdOak StHickory St06/10/22 08/31/22 Utility installations andpavement replacement.EngineeringScott Fettig28Oak St. ECrawford StWood St04/04/22 08/31/22 Utility installations andpavement replacement.EngineeringScott Fettig29Parkside DrWindsor DrBowling Green St05/31/22 07/15/22 Utility installations andpavement replacement.EngineeringScott Fettig30Peach StLocust StPalmer Dr04/18/22 07/20/22 Water Distribution will beinstalling a new water main lineand services.WaterTiffany Sherrane31Robinwood LnKayewwod DrEmerson Ln05/23/22 09/19/22 Wastewater Collections will beinstalling a new sewer main lineand services.WastewaterTiffany Sherrane32Rose StPaisley StUland St04/25/22 08/31/22 Pavement Replacement EngineeringScott Fettig33St James PlWheeler Ridge DrThoroughbred Trl06/27/22 08/05/22 Concrete Panel and SidewalkRepairStreetsRoy San Miguel34Stella StNorth Texas BlvdBonnie Brae St10/29/21 08/31/22 Utility installations andpavement replacement.EngineeringScott Fettig35Sycamore StBernard StCarroll Blvd05/17/22 07/29/22 Street ReconstructionEngineeringDustin Draper36Uland StRose StRailroad Ave04/25/22 08/31/22 Utility installations andpavement replacement.EngineeringScott Fettig37Windsor DrFireside LnBonnie Brae St06/06/22 08/26/22 Utility installations andpavement replacement.EngineeringScott Fettig38Wood StMcKinney StHickory St04/11/22 08/31/22 Utility installations andpavement replacement.EngineeringScott FettigPage 2 of 2Exported on July 8, 2022 10:44:42 AM CDT194 3 Street Closure Report: Completed ClosuresStreet/ IntersectionFromToClosure StartDateClosure EndDateDescriptionDepartmentDepartment Contact1Bonnie Brae StScripture StI-3501/01/20 06/30/22 Installation of watertransmission line andrestoration of asphaltEngineering Streets Water Robin Davis2Box Wood DrSmoketree TrlCul v Sac North05/23/22 06/16/22 Concrete Panel Repair StreetsRoy San Miguel3Foxcroft CirOld North RdEmerson Ln02/11/22 06/27/22 Street reconstructionEngineeringDustin Draper4Hillcrest StScripture StPanhandle St04/29/22 06/30/22 Street reconstructionEngineeringDustin Draper5Long RdSherman Dr (428)Holy Springs Rd05/16/22 06/16/22 Concrete Panel Repair StreetsRoy San Miguel6McKinney StElm StLocust St06/16/22 07/01/22 Restoring concrete from Atmosreplacing Gas Main andServices. Inside Lane Closureon NB LocustPublic Works Inspections Ryan Dromgoole7Mockingbird LnMingo RdStockton St05/04/22 06/13/22 Sewer manhole installation and2 water taps.Public Works Inspections Armando Beltran8Oak St. WBradley StNorth Texas Blvd06/10/22 06/22/22 Utility installations andpavement replacement.EngineeringScott Fettig9Shagbark DrVintage BlvdBuckthorn Ln05/31/22 06/24/22 Concrete Panel Replacement EngineeringSeth Garcia10Trinity RdMills RdGrissom Rd06/27/22 07/01/22 Water tap into the WoodlandsPrivatdevelopment.Public Works Inspections Armando BeltranPage 1 of 1Exported on July 8, 2022 10:44:50 AM CDT195